CCaaS (NICE & IVR) Techno-Functional Lead
Remote job
*This position requires someone who has Utility experience and have worked with Utility companies to improve their IVR containment rate*
Role: CCaaS Techno-Functional Lead (NICE & IVR)
Overview:PSEG is seeking a Techno-Functional Lead with strong experience in NICE in Contact and IVR systems to support ongoing enhancements and integrations within their customer engagement environment. This role requires a balance of business process understanding and technical capability, focusing on both system improvements and deployment support.
Key Details:
Project Background:
Implemented IVR (Omelia) in 2023.
The environment is continuously evolving with regular enhancements and optimizations.
Role Focus:
Collaborate with the business and NICE teams to understand enhancement requests and translate them into actionable technical requirements.
Work cross-functionally to support deployment and implementation of new features.
Must be functional enough to capture and document requirements and technical enough to understand scripting and system capabilities.
Current Systems:
NICE in Contact for contact center operations.
IVR: Omelia.
Fully integrated with the mainframe billing system and ACD/CRM components that connect to the agent desktop.
Technical Expectations:
Understanding of IVR scripting and ability to support or guide development.
Familiarity with NICE platform configuration and integration processes.
Contract Details:
Length: 12 months, with potential extension through 2027 and possible conversion to hire.
Start Date: January 2026.
Location: 100% Remote (East Coast hours preferred).
Availability: Must be flexible for occasional weekend support for issue resolution.
Travel: None required.
Interview Process:
Two rounds of interviews:
Initial interview with Thomas (Hiring Manager).
Technical interview with team members.Job Overview: CaaS Techno-Functional Lead
Configure and manage NICE solutions, including NICE in Contact and Workforce Management (WFM) systems.
Integrate NICE with other business tools like CRM and ACD for seamless customer interaction management.
Monitor system health and performance, identifying and addressing issues proactively.
Generate and analyse reports to track performance metrics and recommend improvements.
Design, develop, and maintain IVR scripts to optimize customer interactions.
Troubleshoot and resolve any issues related to the IVR system, ensuring minimal disruption to services.
Continuously improve IVR flows based on customer feedback, performance analysis, and business needs.
Ensure proper integration of IVR with back-end systems (e.g., CRM, databases).
Work closely with IT, customer service, and operations teams to align NICE and IVR systems with business objectives.
Provide technical support and training to internal teams on system functionality and optimization.
Stay updated on industry trends and new technologies to improve the customer experience and operational processes.
Project Management experience will be an add on.
Requirements:
5+ years of strong experience with NICE customer engagement solutions (NICE in Contact, NICE WFM) and IVR system administration.
Strong understanding of call centre operations, customer interaction technologies, and telephony systems.
Proficiency with IVR scripting languages and tools (e.g., Genesys, Avaya, Cisco).
Solid understanding of data analytics and reporting, with the ability to analyse system performance and make data-driven decisions. ( Not important)
Familiarity with CRM systems (e.g., Salesforce, Zendesk) and their integration with NICE and IVR solutions.
Excellent troubleshooting and problem-solving skills.
Strong communication and interpersonal skills, with the ability to work cross-functionally in a collaborative environment.
Certification in NICE products or IVR technologies is a plus.
Good to have experience with cloud-based customer engagement platforms.
Good to have knowledge of speech analytics, chatbots, and AI-driven customer service technologies.
Responsibilities:
We are looking for an experienced NICE & IVR Systems Specialist who will be responsible for the configuration, maintenance, and optimization of NICE (Customer Engagement Solutions) and IVR systems to ensure the seamless operation of our customer service functions. This position requires both technical expertise and a strong understanding of customer interaction workflows.
Remote + Travel - SAP BRIM Analyst
Remote job
Job Title: SAP BRIM Consultant
Job Type: Remote + Travel - (1 week in a week or 1 week quarterly)
Duration: 24+ Months Contract
Seeking a senior SAP BRIM Analyst with strong functional expertise (FICA, AR/AP, Billing, Invoicing). Role focuses on business processes, requirements, Agile delivery, and cross-team collaboration. No deep configuration required.
Core Responsibilities
• Functional analysis across BRIM (FICA, Convergent Invoicing, AR/AP, Billing).
• Gather business requirements and create functional documents.
• Support financial processes, billing cycles, and invoicing.
• Write user stories and support Agile sprint activities (Jira).
• Coordinate with technical/configuration teams.
• Support SIT/UAT and production issue resolution.
• Participate in quarterly onsite planning with leadership.
Required Experience
• 8-10 years SAP Functional Analyst experience.
• Strong SAP BRIM process knowledge - FICA and Convergent Invoicing are a must!
• Business process & BA skills (requirements, documentation).
• Agile & Jira experience.
• Heavy functional knowledge; not configuration-focused.
Preferred
• SAP BRIM Certification.
• Convergent Mediation experience.
• Airline industry experience.
HubSpot Consultant - RevOps & Technical Strategy (US-Remote)
Remote job
About the Role:
Process Pro Consulting is on the search for a strategic, client-facing HubSpot Solutions Consultant who thrives at the intersection of business strategy and technical execution. If you love solving complex problems, building smart HubSpot solutions, and guiding B2B clients to operational success, you'll fit right in.
In this role, you won't just implement HubSpot. You'll translate big-picture business goals into customized, scalable CRM and marketing automation solutions-partnering directly with clients to design, implement, and optimize their systems across the entire customer journey.
Core Customer & HubSpot Responsibilities:
You'll act as a trusted consultant, owning projects from sales hand-off through delivery:
Lead end-to-end HubSpot projects-including onboarding, migrations, integrations, and custom implementations
Configure and optimize HubSpot Marketing, Sales, and Service Hubs
Build automations, workflows, lifecycle stages, lead scoring, and reporting dashboards
Manage data migrations and CRM integrations (Salesforce, Marketo, Zapier, etc.)
Create custom properties, pipelines, and permission sets aligned to client RevOps strategies
Guide clients through strategic planning, technical solutioning, and RevOps best practices
Drive CRM and data hygiene standards that support clean, reliable reporting
Deliver clear documentation and training to empower client teams
Build advanced reports and dashboards to surface insights and drive accountability
Identify new growth and improvement opportunities within client accounts
Manage client relationships and project timelines with a proactive, solution-first mindset
You'll Excel in This Role If You Have:
5+ years of hands-on HubSpot experience (Professional or Enterprise tiers), ideally across custom onboarding, integrations, migrations, and implementations
A background in Revenue Operations, Marketing Ops, or Sales Ops-especially in high-growth B2B SaaS
Experience acting as a strategic consultant or agency partner, directly supporting clients
Strong technical expertise with CRM design, marketing automation, data migration, and reporting
A strategic mindset and the ability to connect the dots between business goals and technical solutions
Confidence in managing cross-functional projects and facilitating change
Clear, client-friendly communication skills (you can simplify complex concepts with ease)
Bonus Points For:
Experience working at a HubSpot Solutions Partner or digital agency
Familiarity with tools like Lucidchart, Asana, Zapier, Loom, Avoma, and Google Workspace
A knack for building scalable systems that fuel growth
HubSpot certifications (Marketing, Sales, Service, or Ops Hub)
Why Process Pro?
Process Pro Consulting is a one-stop shop for HubSpot ops - a small, fast-moving team that partners closely with B2B clients to drive meaningful change. We focus on what matters: real results, genuine collaboration, and work we're proud to put our name on (and we have fun while doing it!).
Our team of Pros helps businesses run smarter by building customized HubSpot solutions that enable revenue teams to maximize the platform's full potential.
We're looking for someone who shares our passion for HubSpot, loves problem-solving, and thrives in a collaborative, growth-minded environment.
The right fit will value:
An always-learning, always-growing mindset
Collaboration and team focus
Kindness and integrity
Motivation and ownership
👉 Apply now. We'd love to hear from you!
Salary Range: $85,000 - $100,000 (dependent on experience & skillset)
Benefits:
Health, vision + dental insurance
20 days of PTO
Standard US paid holidays
2 company mental wellness days
Flex hours & fully remote team
Bonus quarterly program
Professional development program
Health and Wellness stipend
401k matching (eligible after 6 months of employment)
Parental leave benefits
Short-term disability insurance benefits
Office equipment provided to help you do your best work (laptop, headset, monitors, etc.)
Business Systems Analyst Lead - hybrid in PIttsburgh
Remote job
Business Systems Analyst Lead
Hybrid Required - 3 days in office, 2 remote
Pittsburgh, PA STRONGLY Preferred
All other tech hubs - Dallas, TX, Birmingham, AL, Strongsville, OH, Phoenix, AZ
Roles and Responsibilities:
Collaborate with the Product Owner to define and clarify requirements
Lead requirements gathering efforts
Translate requirements into well-defined user stories
Must-Have Technical Skills (Level 4 - 8-10 years):
Proficiency with Jira
Experience in User Acceptance Testing (UAT)
Strong background in requirements gathering
Experience working with Component Libraries or Design Systems
Familiarity with writing frontend stories for Angular/TypeScript implementations
Hands-on experience with collaborative interface design tools (e.g., Figma)
Experience working with teams that build and maintain reusable UI components
Experience developing or maintaining Design Systems
Knowledge of Storybook
Ability to produce clear, developer-ready component documentation
Understanding of Web Accessibility (A11y) best practices
Soft Skills:
Strong written and verbal communication skills
Highly collaborative mindset
Ability to take ownership and work independently when needed
Skilled at bridging the gap between technical and product perspectives
Education/Certifications:
Bachelor's degree required
Consulting Solutions and its family of companies is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at: ********************************
Principal SAP SSAM Consultant
Remote job
Infosys is seeking a Principal SAP SSAM Consultant:
As a Principal Consultant, you will be a key player in the consulting team that helps discover and define the problem statement, evaluates the solution options, and makes recommendations. You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to requirements and solution design. You will conduct solution/product demonstrations, POC/Proof of Technology workshops and prepare effort estimates which suit the customer budgetary requirements and are in line with organization's financial guidelines. You will also support knowledge transfer with the objective of providing value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape.
Basic Qualifications
Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 11 years of experience with Information Technology.
The location for this position is Pomona, CA. This position may require travel to Project / client locations.
Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time
Preferred Qualifications
At least 11 years of extensive experience in configuring SAP Service and Asset Manager (SSAM), with deep expertise in implementing and supporting SAP Plant Maintenance and Enterprise Work Management solutions.
Lead functional configuration and implementation of SAP Service and Asset Manager.
Collaborate with business stakeholders to gather requirements, perform fit-to-standard assessment and translate them into Business Process design document & Functional Specifications.
Integrate SSAM with SAP backend systems (S/4HANA or ECC) and mobile platforms.
Support testing, training, and deployment activities.
Troubleshoot and resolve issues related to SSAM functionality and performance.
Provide post-go-live support and continuous improvement recommendations.
Experience across Electricity (preferred), or Gas or Water Utilities industries would be added advantage
Should have good knowledge of Notification Management; Integration with Maintenance Order; Preventive Maintenance; Breakdown, Corrective and Calibration Maintenance Process etc.
Experience in SAP S/4HANA implementation will be an advantage
Experience of at least 2 end-to-end SAP SSAM implementation lifecycle activities including:
Requirement gathering
Business process design
SAP configuration
RICEFW Functional design
Systems and Integration Testing
Resolving production issues
Great communication and presentations skills
Strong analytical skills with ability to work in advanced excel based data analysis
Ability to work with onshore teams and coordinating work delivery between onsite and offshore
Flexible work timings required due to remote working environment including onshore overlaps as required
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.
Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits: -
Medical/Dental/Vision/Life Insurance
Long-term/Short-term Disability
Health and Dependent Care Reimbursement Accounts
Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
401(k) plan and contributions dependent on salary level
Paid holidays plus Paid Time Off
EEO/About Us :
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise and ideas from our innovation ecosystem.
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
Senior Business System Analyst- Finance ERP - Hybrid
Remote job
Regular
Your opportunity
At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together. This is a growth-oriented position, offering consistent challenges and the support of passionate leaders who value your contributions and encourage your development.
Are you passionate about optimizing financial systems and driving creative solutions in the dynamic world of ERP? Schwab is seeking a Sr. Manager, Business Systems Analyst, to be part of an ERP Finance transformation project. You'll play a pivotal role in transforming our finance operations, partnering with both Finance and IT to deliver high-impact solutions that bridge business and technical perspectives.
Key Responsibilities
Schwab is embarking on a multi-year transformation of our core financial applications. By moving to an enterprise Cloud solution, this project will position Schwab to capitalize on advancements in AI and blockchain technologies. This role is a hands-on leadership role, getting in on the ground floor of a transformative journey. You will have the opportunity to interact with all levels in the Finance organization in this foundational stage of the project with room for growth and expanding influence as the project gains momentum.
Assess the quality of existing data and lead efforts to clean, standardize, and prepare it for migration into the new ERP system.
Analyze and map current business processes; identify gaps, inefficiencies, and opportunities for improvement.
Collect and document business requirements for the ERP system through interviews, workshops, and stakeholder engagement.
Ensure compliance with regulatory requirements and internal controls throughout the ERP implementation.
Champion change management efforts, including communication plans and stakeholder engagement.
Work with agile product owners to automate processes, resolve critical issues, and deliver results that support high-impact financial operations.
Oversee user acceptance testing (UAT), including test planning, execution, and defect management.
Provide post-implementation support, including training, troubleshooting, and continuous improvement initiatives.
Evaluate and recommend new technologies or process enhancements to optimize financial operations.
Support existing financial systems (PeopleSoft Financials) during the transition period, ensuring continuity of operations and troubleshooting issues as needed.
What you have
Bachelor's degree in finance, Accounting, Business, Information Systems, or related field.
5+ years of experience in process automation or ERP implementations.
2+ years as a Business Systems Analyst with software development teams.
Experience leading large-scale ERP implementations in a financial services environment.
Accounting knowledge and hands-on experience with tools such as SQL, Tableau, Alteryx; advanced proficiency in data analysis and visualization tools (Power BI, Python, R) is a plus.
Strong problem-solving skills and ability to understand technical issues.
Proven track record of driving process improvements and delivering measurable business value.
Experience with cloud-based financial systems and integrations.
Exceptional business judgment, communication, and relationship skills.
Excellent organizational skills.
Ability to communicate complex technical concepts to non-technical stakeholders.
Experience with other ERP systems (Oracle Cloud or Workday) is a strong plus.
Desired Attributes
Collaborative mindset, thriving in product-driven or agile environments.
Ability to inspire and motivate team members toward tactical and strategic delivery goals.
Comfortable balancing multiple, changing priorities.
Demonstrated leadership in change management and stakeholder engagement.
High level of initiative and adaptability in a fast-paced environment.
What's in it for you
At Schwab, you're empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration-so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you - both today and in the future:
401(k) with company match and Employee stock purchase plan
Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
Paid parental leave and family building benefits
Tuition reimbursement
Health, dental, and vision insurance
Senior Business Analyst
Remote job
A great opportunity for a Senior Business Analyst to join our team in Houston, working closely with Tally clients to drive the energy future!
Tally Group is arguably the fastest growing energy software provider in the world (and our people grow just as fast!). Headquartered in Australia, we design and build agile solutions for real world problems. Having invested heavily in our retail ecosystem in 2024, we're now expanding our industry-leading capabilities around the world. Our role is to enable energy retailers to hit their targets with cutting-edge technologies, helping to reshape the way their customers buy, sell and engage with energy.
Our Houston office is part of a mighty team of globally dispersed employees, promoting flexible working options and diverse collaboration. We are ambitious, fast-paced and thriving at the leading edge of transformation. Will you join us?
What you'll be doing
Reporting to the US Delivery Lead, you'll be working in a team that moves at pace! The team work on projects that are smaller in scale with rapid turn arounds, requirements are defined for Developers in hours not days. You'll be part of a distributed team that works across 4 countries, which does require some meetings outside of usual business hours.
You'll be responsible for:
Writing user stories translating complex problems into requirements Developers can action
Working with Solution Architects to groom requirements
End-to-end analysis, modelling, and documentation of requirements to drive system enhancements, service optimization, and stakeholder-aligned project outcomes.
Analyzing and prioritizing customer and compliance requirements to identify and recommend product and process improvements that enhance effectiveness, reduce risk, and support regulatory alignment.
Building and managing great stakeholder relationships to support the successful delivery of projects and exceptional customer experiences.
Supporting user acceptance testing by verifying issues and providing timely, accurate documentation to ensure business readiness and solution integrity.
What we're looking for
Our people are change makers of the energy future! To thrive at Tally Group, you will need to have a curious and collaborative spirit. You must be customer-centric, a strong communicator and have a can-do attitude. In addition, and specific to this role:
Able to step back, pause and think critically about the correct approach before diving in
Proven experience in prioritization and compliance-driven change delivery.
Deep understanding of Software Development Life Cycle, business analysis, and process modelling, with strong documentation standards, especially user stories
Skilled in stakeholder engagement and cross-functional collaboration
Strong Jira and Excel skills.
Data focused approach - SQL experience is a bonus!
What we offer
Competitive remuneration within a supportive and collaborative team
Flexible working arrangements to suit your lifestyle
Vibrant office environment in the beautiful, tree-filled community of The Woodlands
Health insurance options
Employee referral bonuses
Access to our comprehensive wellness program and other wellbeing initiatives
An annual bonus day off to celebrate you!
Hybrid role with 2-3 days in office. We're open to remote working for the right person, provided they're available to travel to Houston for up to a week at a time.
Tally Group stands at the forefront of technological innovation within the energy retail industry. Our talented global team is dedicated to driving digital transformation and operational efficiency for our clients. We aim to empower the energy sector with cutting-edge technology that brings real business results.
SAP BRIM - Convergent Mediation Consultant - Remote - JOBID661
Remote job
The SAP BRIM - Convergent Mediation Consultant will be a key member of the project team with responsibility for servicing the business community with billing mediation needs. The role involves designing, implementing, and supporting mediation solutions to enable seamless data collection, aggregation, and processing. This role requires extensive technical knowledge of SAP Convergent Mediation, integration with S/4 HANA BRIM modules, and the ability to handle high-volume data processing.
Key Responsibilities:
SAP Convergent Mediation Development:
Configure and implement SAP Convergent Mediation components for collecting and processing usage data from various sources.
Develop custom mediation scenarios to meet specific business needs, including data validation, transformation, aggregation, and enrichment.
Configure mediation rules for rating, charging, and ensuring data accuracy.
Integration with S/4 HANA BRIM:
Integrate SAP Convergent Mediation with BRIM modules such as Subscription Order Management (SOM), and Convergent Invoicing (CI).
Ensure seamless data flow between mediation and downstream billing processes, including SAP FI-CA (Financial Contract Accounting).
High-Volume Data Processing:
Handle high-volume usage data from multiple data streams and external systems.
Optimize mediation processes for scalability and performance in high-demand environments.
Business Requirements Analysis:
Collaborate with business stakeholders and functional teams to gather and analyze requirements for mediation solutions.
Translate business requirements into technical specifications for mediation processes.
Design & Architecture:
Design robust and scalable mediation solutions that align with SAP best practices and industry standards.
Ensure alignment of mediation processes with overall S/4 HANA BRIM architecture.
Testing & Quality Assurance:
Conduct unit testing, system testing, and performance testing of mediation components.
Troubleshoot and resolve technical issues related to mediation processes.
Documentation & Support:
Prepare detailed technical documentation for mediation configurations and custom developments.
Provide support during go-live and post-go-live phases, including monitoring and issue resolution.
Train team members and end-users on mediation processes and tools.
Key Qualifications:
Technical Expertise:
7+ years of SAP experience with at least 3+ years in SAP Convergent Mediation and S/4 HANA BRIM.
Strong understanding of mediation processes, including data collection, validation, transformation, and enrichment.
Experience with SAP Convergent Charging (rating and charging) and integration with FI-CA.
Tools & Technologies:
Proficiency in configuring and customizing SAP Convergent Mediation software.
Hands-on experience with integration technologies such as REST/SOAP APIs and middleware platforms.
Knowledge of high-volume data handling tools and techniques.
Soft Skills:
Excellent problem-solving and analytical skills to address complex mediation scenarios.
Strong communication skills for interacting with business and technical teams.
Ability to work collaboratively in a team environment.
Education & Certification:
Bachelor's degree in computer science, Information Technology, or a related field.
SAP BRIM or SAP Convergent Mediation certifications preferred
Preferred Experience
Experience with end-to-end implementation of SAP Convergent Mediation in S/4 HANA BRIM projects.
Knowledge of media, telecommunications, or utilities industry processes.
Exposure to third-party systems such as payment gateways, CRM systems, and external usage data providers.
Data Engineering Functional Lead
Remote job
Neko Health is a Swedish healthcare technology company co-founded in 2018 by Hjalmar Nilsonne and Daniel Ek. Neko's vision is to shift healthcare from reactive treatment toward preventative health and early detection. This requires completely reimagining the patient's experience and incorporating the latest advances in sensors and AI. Neko Health has developed a new medical scanning technology concept to make it possible to do broad and non-invasive health data collection that is convenient and affordable for the public. The company is based in Stockholm, offering the Neko Body Scan experience at locations in Stockholm, London and Manchester, with over 500 employees.
The Role
We are hiring a Data Engineering Functional Lead (DE FL) to join our Data & AI leadership team and support Neko's AI vision and execution. This role will be central to how we build and scale AI and Analytics across the company. Specific areas of responsibility include developing our data infrastructure and data systems supporting the needs of Data Science and Data Analytics, enabling efficient delivery of data-driven products and insights at relevant scale of operations
Responsibilities:
* Vision & Strategy: Own Neko's Data Engineering strategy, ensuring long-term leadership in preventive health.
* Technical Leadership: Drive innovation in data engineering technologies and practices. Contribute hands-on to deliverables, balancing current and future needs.
* Infrastructure & Scale: Own data engineering and systems for large-scale data ingestion, including multi-regional needs and storage & data modelling.
* Cross-Functional Integration: Establish ways of working and common tooling for efficient communication and alignment within the organization.
* Ethics & Governance: Build a platform supporting responsible AI - fairness, privacy, explainability, and compliance (EU MDR, FDA, HIPAA, GDPR).
* People leadership: Support growth, well-being, and performance. Foster a positive and collaborative work culture.
What We're Looking For:
* 5+ years in Data Engineering leadership, with proven track record of scaling data systems from startup to large and international scale.
* Experience building scalable data infrastructure (data platforms) and data governance frameworks for multi-region, sensitive data environments.
* Strong software design, SQL, and Python skills.
* Ability to inspire and grow a world-class team.
* Strategic leader with both hands-on credibility and organizational influence.
* Adept at delivering impact working in circumstances with large uncertainty and in discovery-driven phases.
* Experience leading Data Engineering in a global, mission-driven company.
* Experience with sensitive data, ideally health data, and compliance.
* Experience with GPU workloads in Databricks.
About the Engineering Team
Distributed and Remote First
We are nearly 100 full time engineers at the company, working from Berlin, Chamonix, Hamburg, Lisbon, Marseille, Vilnius, and Stockholm, spanning diverse disciplines such as Hardware Engineering, Firmware Development, Electrical Design, Algorithm Development, Machine Learning Development, Optronics Research, Frontend Development and more. We don't expect people to join us with a specific tech knowledge, but we do expect you to work with our tools. We use a mix of React, Typescript, C++, and Python. Our APIs are written in C# with ASP.NET Core, uses Azure Cosmos DB, and Azure Active Directory for authentication.
Our headquarters and our hardware development team are in Stockholm, Sweden.
We are a Remote First company; however, it is of course much easier to work remotely as a software engineer than a hardware or firmware engineer (since they require access to hardware or devices occasionally). Software engineers based in Stockholm work maybe one day a week or one day every two weeks from the office.
We meet a couple of times per year to get to know each other and have fun.
Organization and Way of Working
The engineering team is divided into smaller cross functional project teams that each focus on a specific goal or target, where some groups are long-lived, and some are short-lived, depending on how big the goal or deliverable is. We strive to create groups which are cross-functional and able to complete their goals without dependence on other teams, even though this is of course not always possible.
Groups track goals on a yearly and quarterly basis with goal follow-up across the entire engineering organization on a bi-weekly basis. Most groups do internal planning on a bi-weekly basis, but in the end it's up to the group to decide how they want to work.
We have, however, mandated that all groups must present their progress or failures or hacks at our bi-weekly engineering demo, a fun meeting/presentation where we talk about everything from short-circuiting power-modules, how hard it is to calibrate cameras or align polygons in space, to neat new command line tools for operations, a new auth mechanism in the backend, a cool new way to visualize health data or a new feature which helps our doctors be more productive.
We have a flexible workplace that focuses on work/life balance, and we strongly believe in our mission but do not think that achieving it requires sacrificing everything else.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Manhattan WM Active Techno-Functional Lead
Remote job
Manhattan Active WMS (MAWM) IT Analyst/Engineer with 3-5 years of techno-functional experience to support, configure, and enhance Manhattan Active Warehouse Management System (MAWM) in an enterprise IT environment. This role requires expertise in MAWM technical configurations, Create and manage extensions, design-develop-execute system integrations, providing post-implementation support, troubleshooting, and automation to optimize warehouse operations and performance tuning. An ideal candidate will have technical expertise in MAWM, API integrations, MAWM's integration framework, RESTful APIs, and JSON/XML payload formats, Postman scripting, using ProActive and data analytics. Experience with SCI, Jasper report and JMagic label design is a plus.
Position Responsibilities may include;â¯
As a techno-functional expert, provide L2/L3 support on Manhattan Active Warehouse Management (MAWM), leveraging knowledge of the MAWM platform to translate Daikin's business and operational requirements into effective system solutions.
Configure and maintain Manhattan Active WM (MAWM) settings, workflows, and business rules.
Analyze existing systems and processes to identify areas for improvement and optimization.
Conduct technical troubleshooting, root-cause analysis, and resolution for issues identified throughout the implementation lifecycle.
Collaborate closely with Daikin's operational and technical teams to document comprehensive requirements, functional designs, and technical solutions.
Lead or participate in technical configuration and system setups within MAWM, using the Manhattan Configuration Tools and APIs
Create and manage extensions and extension packs using ProActive
Design, develop, and execute integrations using MAWM's integration framework, RESTful APIs, and JSON/XML formats and using Postman scripting and associated tools with external ERP
Facilitate system testing processes-develop test plans, scripts, cases, and coordinate user acceptance testing (UAT), ensuring solutions meet defined business requirements.
Provide post-implementation support, assist Daikin's IT and operational teams during initial production roll-out, stabilization phases, and continuous improvement efforts.
Develop functional and technical documentation, including detailed specifications, system architecture diagrams, and integration mappings.
Actively contribute to knowledge sharing and mentoring, developing Daikin's internal capability on MAWM through documentation, training sessions, and workshops.
Participate in additional projects/activities as needed.
Develop SCI report, Jasper report and develop shipping label using JMagic is a plus
Nature and Scope:
Applies practical knowledge of job area typically obtained through advanced education and work experience
Encouraged to seek continuous improvements
Performs a range of mainly straightforward assignments
Works independently with general supervision
Problems faced are difficult but not typically complex
Knowledge & Skills:
Exposure to ProActive and extension creation/management
Warehouse operations expertise, including hands-on understanding of key warehouse processes such as receiving, put-away, picking, packing, shipping, inventory management, and labor optimization.
Technical proficiency with MAWM integration points, JSON/XML payload structures, API-based development, Postman scripting, and associated tools.
Excellent problem-solving skills with the capability to analyze complex issues, propose innovative solutions, and implement practical resolutions independently.
Strong interpersonal skills with the ability to facilitate meetings, effectively communicate technical concepts clearly, and build productive, collaborative relationships at all organizational levels.
Willingness and ability to travel as required to Daikin project sites and distribution facilities.
Experience with SCI tool, Jasper report development, and Label design using JMagic is a plus
Bilingual in English/Spanish is a plus.
Manhattan Associates MA Active certification (preferred)
Experience:
3-5 years hands on experience in Manhattan Active WMS (MAWM) configuring, customizing, maintenance, integrating and IT support
Education/Certification:
Bachelor's degree in Computer Science, Information Technology, Supply Chain, or related field.
Manhattan Associates MA Active certification (preferred)
People Management: No
Physical Requirements / Work Environment:
Must be able to perform essential responsibilities with or without reasonable accommodations
Occasional travel may be required for meetings, trainings, or conferences.
Potential for remote work
Reports To:
Manager (WMS), Daikin IT
Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States.
The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.
Remote - Microsoft Dynamics 365 Finance & Operations with Sales Order Functional Lead
Remote job
For one of our ongoing Multiyear Project we are looking for a Microsoft Dynamics 365 Finance & Operations with Sales Order Functional Lead.
The Job can be done ENTIRELY Remotely (prefer USA, But open to other countries with consultants having good command in Spoken and Written English) OR from our office in Encinitas, CA
Rush your resume with full contact details. We are actively interviewing and will Decide this week based on Cost/Skill ratio.
Skills Needed
Must have experience working with retail customers, preferred Big Box/Mass and Hardware. Must have experience with at least one successful implementation on Dynamics 365 F&O and how to architect these customers' unique requirements within Dynamics 365 F&O, and have lead design sessions, and been responsible for design documentation
Must have experience with EDI and understanding contractual obligations for Big Box customers
Must have experience with total order cycle process for customers, prior experience working with customers to define and implement shipping and delivery requirements and the documents required
Pref. experience transforming business process to take advantage of all ERP out-of-the-box functionality
Manhattan WM Active Techno-Functional Lead
Remote job
Job Description
Manhattan Active WMS (MAWM) IT Analyst/Engineer with 3-5 years of techno-functional experience to support, configure, and enhance Manhattan Active Warehouse Management System (MAWM) in an enterprise IT environment. This role requires expertise in MAWM technical configurations, Create and manage extensions, design-develop-execute system integrations, providing post-implementation support, troubleshooting, and automation to optimize warehouse operations and performance tuning. An ideal candidate will have technical expertise in MAWM, API integrations, MAWM's integration framework, RESTful APIs, and JSON/XML payload formats, Postman scripting, using ProActive and data analytics. Experience with SCI, Jasper report and JMagic label design is a plus.
Position Responsibilities may include;
As a techno-functional expert, provide L2/L3 support on Manhattan Active Warehouse Management (MAWM), leveraging knowledge of the MAWM platform to translate Daikin's business and operational requirements into effective system solutions.
Configure and maintain Manhattan Active WM (MAWM) settings, workflows, and business rules.
Analyze existing systems and processes to identify areas for improvement and optimization.
Conduct technical troubleshooting, root-cause analysis, and resolution for issues identified throughout the implementation lifecycle.
Collaborate closely with Daikin's operational and technical teams to document comprehensive requirements, functional designs, and technical solutions.
Lead or participate in technical configuration and system setups within MAWM, using the Manhattan Configuration Tools and APIs
Create and manage extensions and extension packs using ProActive
Design, develop, and execute integrations using MAWM's integration framework, RESTful APIs, and JSON/XML formats and using Postman scripting and associated tools with external ERP
Facilitate system testing processes-develop test plans, scripts, cases, and coordinate user acceptance testing (UAT), ensuring solutions meet defined business requirements.
Provide post-implementation support, assist Daikin's IT and operational teams during initial production roll-out, stabilization phases, and continuous improvement efforts.
Develop functional and technical documentation, including detailed specifications, system architecture diagrams, and integration mappings.
Actively contribute to knowledge sharing and mentoring, developing Daikin's internal capability on MAWM through documentation, training sessions, and workshops.
Participate in additional projects/activities as needed.
Develop SCI report, Jasper report and develop shipping label using JMagic is a plus
Nature and Scope:
Applies practical knowledge of job area typically obtained through advanced education and work experience
Encouraged to seek continuous improvements
Performs a range of mainly straightforward assignments
Works independently with general supervision
Problems faced are difficult but not typically complex
Knowledge & Skills:
Exposure to ProActive and extension creation/management
Warehouse operations expertise, including hands-on understanding of key warehouse processes such as receiving, put-away, picking, packing, shipping, inventory management, and labor optimization.
Technical proficiency with MAWM integration points, JSON/XML payload structures, API-based development, Postman scripting, and associated tools.
Excellent problem-solving skills with the capability to analyze complex issues, propose innovative solutions, and implement practical resolutions independently.
Strong interpersonal skills with the ability to facilitate meetings, effectively communicate technical concepts clearly, and build productive, collaborative relationships at all organizational levels.
Willingness and ability to travel as required to Daikin project sites and distribution facilities.
Experience with SCI tool, Jasper report development, and Label design using JMagic is a plus
Bilingual in English/Spanish is a plus.
Manhattan Associates MA Active certification (preferred)
Experience:
3-5 years hands on experience in Manhattan Active WMS (MAWM) configuring, customizing, maintenance, integrating and IT support
Education/Certification:
Bachelor's degree in Computer Science, Information Technology, Supply Chain, or related field.
Manhattan Associates MA Active certification (preferred)
People Management: No
Physical Requirements / Work Environment:
Must be able to perform essential responsibilities with or without reasonable accommodations
Occasional travel may be required for meetings, trainings, or conferences.
Potential for remote work
Reports To:
Manager (WMS), Daikin IT
Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States.
The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.
SAP GTS Functional Lead (Remote Work Schedule)
Remote job
at Parts Town
See What We're All About
As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently. First, you need to understand and demonstrate our Core Values with safety being your first priority. That's key. But we're also looking for unique enthusiasm, high integrity, courage to embrace change…and if you know a few jokes, that puts you on the top of our list!
Do you have a genius-level knowledge of original equipment manufacturer parts? If not, no problem! We're more interested in passionate people with fresh ideas from different backgrounds. That's what keeps us at the top of our game. We're proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list 15 years in a row and the Crain's Fast 50 list ten times. We are honored to be voted by our Chicagoland team as a Chicago Tribune Top Workplace for the last four years.
If you're ready to roll up your sleeves, go above and beyond and put your ambition to work, all while having some fun, let's chat - Apply Today!
Perks
Parts Town Pride - check out our virtual tour and culture!
Quarterly profit-sharing bonus
Team member appreciation events and recognition programs
Volunteer opportunities
Monthly IT stipend
Casual dress code
On-demand pay options: Access your pay as you earn it, to cover unexpected or even everyday expenses
All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away - don't worry, we've got you covered.
The Job at a Glance
Our SAP Senior GTS Functional Lead is responsible for envisioning and realizing solutions within the SAP Global Trade System module to support our rapidly growing international business. The SAP Senior GTS Functional Lead participates in the design, development, and execution of innovative solutions related to international business compliance with a primary focus on the SAP GTS module but extending their expertise into SD and PP/MM as needed.
A Typical Day
Interface with internal and external customers to solve complex international business problems
Participate in gathering requirements, propose effective remedies, develop, test, and deploy scalable well-coordinated solutions to business problems utilizing the SAP Global Trade System
Review, Develop and maintain design artifacts including Functional Design Documents,
Technical Design Documents, and other documentation as needed to support enhancements and changes
Collaborate with SAP ABAP developers to realize enhancements and changes to SAP GTS module
Design, configure, and implement SAP GTS modules, including compliance management, customs, and risk management
Ensure compliance with global trade regulations to identify and mitigate potential risks related to international trade
Identify opportunities for process optimization and implement improvements in SAP GTS solutions
To Land This Opportunity
You have a minimum of 6 years of experience designing, developing, testing, and deploying solutions in SAP with a focus on international business and you have a minimum of 3 years of direct experience with the SAP GTS module and/or SAP GTS E4H
Bonus Points for experience with GTS E4H implementation or upgrade
Your experience includes solving complex international and multi-plant distribution scenarios, including Order Routing between plants, the import of good into the United States, and the export of goods globally including LATAM, EUROPE, GCC, and PACASIA
You have experience in creating functional and technical designs as they related to SAP GTS, OTC, and SCM for a variety of international business scenarios for a distribution or manufacturing business
The ideal candidate has experience with the various integration patterns into and out of SAP, including IDOCS, CSV, CXML, and ODATA via either RFC calls or through CPI
You have demonstrable experience collaborating with ABAP engineers to realize complex solutions in SAP and/or direct experience in ABAP
You have excellent written and communication skills with proven experience working with both internal and external customers
You have a working knowledge of international business concepts and processes (sales order processing, purchasing, distribution, payments, compliance)
You can demonstrate familiarity with common Enterprise Integration Patterns
You have experience helping define and executing integration and user acceptance tests as they apply to the development of solutions in GTS
You have a Bachelor's Degree in Computer Science or related field (or equivalent experience)
About Your Future Team
Our team's favorite pastimes include corny jokes, paintball, and Guardians of the Galaxy. We like both dogs and cats, and we like coffee…a lot (we'll hear you out on whether Dunkin or Starbucks gets your vote).
At Parts Town, we value transparency and are committed to ensuring our team members feel appreciated and supported. We prioritize our positive workplace culture where collaboration, growth, and work-life balance are celebrated. The salary range for this role is $111,919.50 - 165,765.50 which is based on including but not limited to qualifications, experience, and geographical location. Parts Town is a pay for performance-company. In addition to base pay, some roles offer a profit-sharing program, and an annual bonus depending on the role. Our comprehensive benefits package includes health, dental and vision insurance, 401(k) with match, employee assistance programs, paid time off, paid sick time off, paid holidays, paid parental leave, and professional development opportunities.
Parts Town welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status.
We are an E-Verify employer.
For more information, please click on the following links:
E-Verify Participation Poster: English | Spanish
E-Verify Right to Work Poster: English | Spanish
Auto-ApplySalesforce Functional Lead
Remote job
Job DescriptionBenefits:
401(k)
401(k) matching
Health insurance
Paid time off
Stealth Solutions is seeking an experienced Salesforce Functional Lead to guide end-to-end solution design, requirements analysis, and functional delivery for large-scale Salesforce implementations across public sector programs. The Functional Lead will work closely with clients, business analysts, developers, architects, and QA teams to ensure business needs are accurately captured and translated into scalable and sustainable Salesforce solutions.
This is a remote position, but candidates must reside in the DMV area to support occasional in-person client and team engagements.
Key Responsibilities
Serve as the primary functional point of contact for Salesforce project delivery
Lead discovery sessions, requirements workshops, and business process reviews
Translate business needs into epics, features, and user stories with clear acceptance criteria
Collaborate with architects to ensure alignment between functional and technical design
Guide Salesforce configuration strategy using Flows, Objects, Reports, and Declarative tools
Support backlog refinement, sprint planning, and release readiness
Work with Product Owners to prioritize features based on business value
Validate functional design through walkthroughs, prototypes, and UAT sessions
Support change management, end-user training, and user adoption activities
Ensure compliance with federal standards including Section 508, FedRAMP, and security policies
Required Qualifications
U.S. citizenship required and eligibility to obtain and maintain a federal security clearance
Bachelors degree
58+ years of Salesforce functional consulting experience, preferably on enterprise or multi-org implementations.
2+ years leading functional teams or owning functional designs on complex Salesforce programs.
Hands-on experience with Salesforce configuration (Objects, Flows, Reports/Dashboards, Profiles/Perms, Record Types, Page Layouts).
Ability to translate requirements into actionable, testable user stories.
Experience with Agile delivery environments
Excellent communication, facilitation, and documentation skills
Preferred Qualifications
Experience with Public Sector Solutions (PSS), Experience Cloud, and OmniStudio.
Experience supporting public sector or federal programs
Experience supporting IL4/IL5, DoD, or DHS environments.
Experience working on multi-vendor/blended federal programs.
Salesforce Certifications such as:
Salesforce Business Analyst
Salesforce Service Cloud Consultant
OmniStudio Consultant
Public Sector Solutions Accredited Professional
Sharing & Visibility Designer
Strong understanding of declarative automation and data modeling.
This is a remote position.
MDM Functional Analyst (Relex) Remote
Remote job
Job Description
MDM Functional Analyst (Relex) Contract
Apply to ******************
We are seeking an experienced Senior MDM Functional Analyst with strong functional knowledge of Master Data Management processes and hands-on experience in MDM testing. The ideal candidate has solid experience working across product, vendor, customer, or location data domains and can effectively validate data flows across integrated enterprise systems. Experience with Relex is a strong plus.
Key Responsibilities
Lead and execute MDM functional, integration, and regression testing across multiple data domains.
Analyze business requirements and convert them into functional specs, data mapping, and test cases.
Validate data quality, governance rules, and data workflows within MDM systems.
Ensure accurate data integration between MDM platforms and downstream systems (ERP, planning tools, Relex, etc.).
Identify issues, log defects, and collaborate with technical teams for resolution.
Support UAT phases and guide business users through test execution and validation.
Maintain clear documentation including test scripts, mapping rules, scenarios, and defect logs.
Provide senior-level functional expertise and contribute to MDM process improvements.
Required Skills & Experience
8+ years of hands-on experience in Master Data Management (MDM) environments.
Strong functional knowledge of MDM processes and data governance.
Proven MDM testing experience functional, integration, regression, and data validation.
Strong analytical ability for identifying data issues and resolving discrepancies.
Experience working with large datasets, data models, and complex data flows.
Excellent communication and cross-functional collaboration skills.
Retail, CPG, supply chain, or merchandising domain experience.
Nice to Have
Experience with Relex MDM or Relex-integrated environments.
Test automation skills (Selenium, Python, or similar frameworks).
Easy ApplyFunctional Analyst (NS90)
Remote job
Myers-Holum is expanding our NS90 Practice which includes engaging independent contractors who are looking for an opportunity to partner with the largest NetSuite Partner in the ecosystem. We are targeting functional analysts and data migration specialist talent looking to dedicate at least 20 hours per week on engagements and can provide 40 hours to individuals who are considering a full time work schedule as well.
As a contractor with Myers-Holum, you will have the partnership of our internal team, exposure to lead engagements, and stability knowing you are working with one of the most sought-out NetSuite Partners out there. Our team looks forward to speaking with you.
Responsibilities
Act as a primary resource for end-to-end data migration activities, supporting NetSuite implementations and other system transitions across the NS90 team.
Lead data analysis efforts, including source-to-target data mapping, data profiling, gap identification, cleansing requirements, and validation routines.
Recommend NetSuite configuration changes for data load purposes.
Utilize hands-on NetSuite configuration knowledge to create fields, users, permissions, workflows, deploy configuration across NetSuite environments.
Use SQL and database knowledge to analyze legacy data, create validation queries, troubleshoot mapping issues, and ensure data accuracy across environments.
Collaborate with business stakeholders to gather requirements, document functional needs, and translate them into clear data migration specifications.
Work with developers to ensure mappings, transformations, and integration logic are correctly implemented and aligned with business processes.
Support the creation and execution of data migration test cycles, including unit testing, system testing, and user acceptance testing (UAT).
Provide functional expertise in NetSuite data structures, business processes, and key module relationships to guide migration strategy and decision-making.
Use Large Language Model (LLM) tools to accelerate documentation, migration checklists, transformation notes, and user support materials.
Develop and maintain clear documentation, including migration plans, mapping workbooks, data dictionaries, and process flows.
Assist with defect resolution, issue tracking, and continuous improvement for migration methods and tools.
Support end users through training and guidance on post-migration data use, reporting, and process impacts.
Qualifications and Skills
3-5+ years of experience as a Data Migration Analyst, Functional Analyst, Business Analyst, or similar role.
Strong functional understanding of NetSuite, including data structures, core financials, saved searches, and workflows.
Hands-on experience in data migration, including:
Data profiling and cleansing
Source-to-target mapping
Reconciliation and validation
Test cycle support
Cutover preparation
Solid working knowledge of SQL for data analysis, validation queries, troubleshooting, and QA.
Foundational database knowledge, including schemas, relationships, joins, keys, and normalization concepts.
Experience collaborating with cross-functional teams-developers, data engineers, QA, business stakeholders.
Familiarity with LLM tools (ChatGPT or similar) to improve documentation quality and accelerate analysis tasks.
Strong analytical, organizational, and problem-solving skills, with a high attention to detail.
Ability to communicate complex data concepts clearly to both technical and non-technical audiences.
Experience with ERP or SaaS systems (preferably NetSuite) and their business processes is highly beneficial.
Why Become an MHIer
Your Life at Myers-Holum & What you Can Expect:
Do you desire collaboration? Are you ready to shape your future and positively influence change for your customers? If so, then it's time to join the MHI Team where you can own your individuality and collaborate with other curious and thought-provoking minds. Discover what you are capable of by paving your path through MHI using your expertise and discovering your true potential.
Every MHIer is committed to our mission and operating principles; We remain curious as we lead with a genuine interest in people, ideas, and the unknown. We remain humble in knowing we can change how we currently do things and it is our ability to learn and grow that makes us a success. We remain resilient in understanding that success is not linear and that through reflection and a steadfast passion for betterment, we can continue our mindful and purposeful growth.
A little about “Us”
We've been around for 40 years. You'll get stability & growth with us. Myers-Holum is a technology and management consulting firm that was founded in 1981 and continues to grow year after year. Today we have over 400 remote employees sitting across ten countries; United States, Canada, Mexico, Chile, Uruguay, Philippines, Vietnam, India & Pakistan.
The Partnerships we've built. Our cutting-edge technology partners include Oracle NetSuite, Stripe, Google Cloud Platform, Zone Billing, Celigo, and Boomi all working with us to provide the best customer experience throughout each implementation.
Our Structure. We're a boutique firm with a strong internal framework. Our powerful model includes robust Sales, Solution Architecture, Resourcing & Enablement, Consulting, Project Management, Managed Services & Development, and Integration departments with subject matter experts sitting in each function.
Our Employees. We're a company that recognizes we're only as strong as our people and each person who joins our firm contributes to our well-being. We strive to ensure all employees have a career path within Myers-Holum for both upward and lateral opportunities while maintaining a healthy work-life balance.
We're growing and making waves along the way, join us on this journey!
Our Process:
Our interview process is efficient and provides you with an opportunity to showcase your strengths, current abilities and share your future career aspirations while learning whether Myers-Holum would be a good fit for you. You will be paired with a member of our recruiting team who will handle all of the logistics as well as provide thoughtful feedback after each touchpoint to ensure you are kept within the loop from start to finish. Our recruiting timeline can be flexible to align with your circumstances; our typical timeline can take 2-4 weeks to complete however this can be adjusted or expedited depending on your needs. You can expect the following touchpoints when interviewing with MHI
30-minute call with our recruiting team
60-minute video call with a MHI Team Lead, Delivery Manager, or Practice Manager
90-minute interactive “Case Study” session with a Delivery Manager or Practice Manager
Executive leadership review and decision making
We are dedicated to fostering a workplace environment that upholds and promotes equal employment opportunity, free from discrimination on the basis of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Our compensation ranges and packages are based on a wide array of factors unique to each candidate. It is not a common practice or guaranteed for an individual to be hired at or near the top of the range and compensation decisions are determined using a wide array of factors unique to each candidate, including but not limited to; skill set, years & depth of experience, certifications, and specific location due to cost of living & labor considerations; All of which will be considered during the interview and offer process. Hourly rates, Salary ranges and incentive plans will differ in other countries in which MHI pays local currency.
Auto-ApplyFunctional Analyst - DoD Procurement Systems
Remote job
Avum is seeking an functional analyst with solid technical writing capabilities to assist our staff in supporting project deliverables, team meetings, and agile scrum artifacts. This position will be a central point of contact (POC) for customer interactions and instrumental in providing communications to ensure the team meets their mission-centric goals.
What You Will Be Doing:
Providing functional analysis of business systems.
Guiding user interface design and system functionality.
Addressing customer questions related to the systems/applications, researching open requests, and contacting external contacts for answers.
Coordinating with external system POCs to set up interfaces and resolve issues.
Supporting the management of the product backlog and development assignments and translating customer requirements into actionable tasks for the development team.
Managing, documenting, and participating in user events, including training, testing/evaluation sessions, user acceptance testing, and product review sessions.
Learning new applications and related business processes to document/communicate the system gaps with customer requirements.
Facilitating discussions with various personnel to document requirements and specifications, including intended outcomes, features, and functionality.
Developing and documenting functional specifications associated with system enhancements.
Ensuring clarity of documented requirements to prevent scope creep, gold plating, or non-value-added activities.
Documenting business requirements according to industry best practices and PMO processes.
Documenting functional workflow diagrams to capture business goals and high-level scope.
Coordinating project deliverables with the Project Manager, including project meeting scheduling, activity tracking, status report creation.
Demonstrating superior customer service, integrity, and commitment to innovation, efficiency, and fiscally responsible activity.
What You Will Need
US Citizenship with the ability to obtain and maintain a US Government Clearance.
Five (5) years of functional analysis of enterprise software.
Excellent communication skills, both written and oral.
Experience collaborating with technical and non-technical team members.
Ability to apply experience in Microsoft product suite, including MS Project and MS Office (specifically Excel, Word, and PowerPoint).
Ability to solve problems, identify risks, and communicate results and recommendations to leadership and customers.
Proven ability to communicate effectively with technical, operational, and management audiences with broad and varied backgrounds.
Technically capable of employing new tools and related technologies supporting the project, specifically including tools for collaboration and agile scrum artifacts.
Familiarity with the Department of Defense (DoD) Procure-to-Pay processes.
What's In It For You
Being part of a remote-first environment that rewards dedication and innovation
Receiving competitive compensation and benefits package that includes bonuses and 401K with 6% matching that vests immediately
Joining a mission-driven technically forward team.
Location
The candidate will be required to interact and coordinate with external project team members and other Avum employees remotely, supporting core Eastern Standard Time (EST) hours. As a remote employee, the candidate will not have a permanent office or desk space but may be required to attend in-person meetings. This may require travel to government sites located in Washington, D.C., and the Avum office located in Agoura Hills, California. Our priority is acquiring the most qualified candidate to satisfactorily perform the required tasks, including team collaboration, regardless of the candidate's geographical location.
NOTE: This fully remote role requires the candidate to participate in meetings virtually using tools like Microsoft Teams. Online availability during the core Eastern Standard Time (EST) hours, Monday through Friday, will be required.
About Avum
Avum, Inc. is a certified Small Disadvantaged Business who provides advanced software, database, and business intelligence systems to the DoD/Military, Intelligence Community, and Federal, State, Local and Commercial clients since 1991. We manage technical programs and projects and provide strategic guidance to support our customer's system engineering efforts. We provide sustainment in mission-critical and secure environments. We support information assurance activities and accreditation for the systems we deploy. Our engineers conduct rapid prototyping and Agile customer-focused iterations to produce complex applications, predictive analytic data environments, and NIST SP 800-53 compliant system architecture deployed within Navy and DoD networks. We have subject matter experts in multiple domains and technical expertise across all core technology stacks. We specialize in application development, large-scale database design, data engineering, and data visualization. Through results-driven, agile collaboration, the company continually researches and deploys secure solutions that exceed customer expectations in meeting or beating customer-allocated budgets and schedules. We aspire to the highest standards of ethical behavior and professional integrity in providing our customers with service that consistently earns us the highest possible performance ratings.
Avum, Inc. does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
Remote Oracle EBS Functional Analyst
Remote job
IS TO JOIN AS W2 ONLY.
Oracle ERP EBS Order Management and Accounts Receivable Functional Analyst
Duration: 12+ Months
Description: The Oracle ERP EBS Order Management and Accounts Receivable Functional Analyst will lead a team and provide end-to-end solutions. This role involves hands-on configuration, testing, deployment, training, and release management. Candidate will collaborate closely with clients, analyze their business requirements, and design comprehensive solutions to meet the requirements
Responsibilities:
15 to 20 years of Oracle EBS experience. Must have Order Management and Accounts Receivable hands-on implementation experience.
Prefer having US Federal government experience.
Collaborate closely with clients to understand business requirements, lead Conference Room Pilots, and perform fit, gap analysis of requirements.
Draft comprehensive functional design and configuration documents.
Identify, triage, and resolve issues and defects for Receivables modules.
Collaborate with the functional, development, technical, and security team and clients to design end-to-end solutions using Oracle EBS application.
Conduct training materials review, functional issue triage and resolution support for Data Conversion, and client deliverable creation/management.
Perform hands-on OM and AR configuration, testing, release management, deployment.
Nice to have Secret clearance, if not, at least the Public Trust.
Auto-ApplySAP S4 Hana Functional Analyst - Remote
Remote job
Job Description
Title : SAP S4 Hana Functional Analyst
Duration: 12 Months+
Roles & Responsibilities
Work with the Deliver/IMWM Product Owner, Business Tech Leaders to understand and provide feedback on the User Stories defined (requirements)
Work with BA to write and review WRICEF functional specifications
Review Configuration documents prepared by Deliver team
Oversee Build and Test activities during Build Sprints to ensure quality of work, including documentation within functional area
Participate in FIT testing and review test executions within functional area
Perform IT Lead role in Solman for CRs within functional area. Ensure proper transport management and promotions.
liaison with BT BAs and technical teams to support Business Testing (BST, UAT, etc..) including, but not limited to, environment readiness, consult on script development and execution, manage and resolve defects.
Participate in cutover and hypercare activities.
Workday Functional Analyst (Temp/Student Project)
Remote job
Berklee is seeking a detail-oriented, collaborative, and curious Workday Functional Analyst (WFA) to join our team in support of a major three-year initiative to implement Workday Student. This is a temporary, full-time position offering the opportunity to help transform the way Berklee supports music and performing arts education across our campuses in Boston, Valencia, and online.
The WFA will serve as a key member of the project team, reporting to the Senior Director of Workday Strategy and Operations. Working closely with colleagues in IT, student services, academic affairs, and external partners, this role plays a central part in ensuring Berklee's systems evolve to meet the needs of our innovative, student-centered academic model.
What You'll Do:
Lead or support specific functional workstreams in the Workday Student implementation.
Gather and document business requirements, design solutions, and configure system settings.
Collaborate with cross-functional teams to develop and test business processes.
Support data validation, testing, and end-user training activities.
Participate in cutover planning and go-live readiness efforts.
Serve as a connector between technical and non-technical teams, helping ensure the system meets the needs of students, faculty, and staff.
Identify opportunities for process improvement and contribute to change management strategies.
Work independently in a fast-paced environment while also contributing as a collaborative team member.
Who You Are:
You're analytical, curious, and energized by solving complex problems. You understand higher education operations and have hands-on experience with Workday (Workday Student is a big plus). You're comfortable switching between big-picture thinking and detail-level execution, and you know how to communicate effectively with a wide range of stakeholders.
You also:
Have 3+ years of experience in higher ed student operations (e.g. registrar, advising, financial aid).
Bring strong Workday functional or implementation experience.
Can translate complex requirements into system solutions and clear documentation.
Are excited to work on a project that supports creativity, inclusion, and mission-driven learning.
Value collaboration and embrace working with a highly diverse and inclusive campus community.
Why Berklee:
Berklee is a global leader in contemporary music, dance, and performing arts education, committed to nurturing creativity, innovation, and artistic excellence. Our mission is to empower artists through access, education, and opportunity-and this role directly supports that mission by helping transform the systems that support our students.
We work in ways that are student-centered, collaborative, and aligned with Berklee's values of belonging, experimentation, and artistic growth. Our team culture prioritizes transparency, flexibility, and work-life balance. You'll have the chance to be part of something meaningful while growing your own skills in a creative and forward-thinking environment.
Benefits & Culture:
In addition to competitive compensation, Berklee offers a comprehensive benefits package, generous time off, and flexible work arrangements-including remote work for this role. You'll be part of a welcoming and mission-driven community that celebrates difference and champions new ideas.
Hiring Range: $95,000 to $105,000; salary dependent on relevant experience and education.
Please visit the Berklee Benefits page for a complete listing of the benefits.
3-Year Project-Based Role - Remote Work Possible
This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.
Diversity, Equity, Inclusion & Equal Employment Opportunity at Berklee:
We support an inclusive workplace where everyone excels based on personal merit, qualifications, experience, ability, and job performance. Berklee affirms that inequality is detrimental to our faculty, staff, students, and the communities we serve. Our goal is to make lasting change through our actions. Berklee is committed to providing fair and equitable consideration of all employees and applicants without regard to race, color, religion, ancestry, age, national origin, place of birth, gender, sexual orientation, gender identity or expression, disability, genetic information, or status as a member of the armed forces or veteran of the armed forces, or any other category protected by federal, state, or local law.
As part of this commitment, Berklee will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Team at ************************ or call ************.
*Currently enrolled Berklee students are not permitted to apply for staff or faculty positions.*
Employee Type:Staff
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