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Best senior help desk analyst certifications
The best certifications for a senior help desk analyst are Certified Network Computer Technician (CNCT), Certified Novell Administrator, and HDI Support Center Manager (HDI).
Senior help desk analyst certifications demonstrate your competency as a senior help desk analyst to employers. However, not all senior help desk analyst certifications provide the same value.
Below is a list of the best senior help desk analyst certifications. Obtaining a senior help desk analyst certification will give you a leg up when you apply for jobs and increase your potential salary.
4 best certifications for senior help desk analysts
| Rank | Senior help desk analyst certification | Organization |
|---|---|---|
| 1 | Certified Network Computer Technician (CNCT) | ETA |
| 2 | Certified Novell Administrator | Micro Focus |
| 3 | HDI Support Center Manager (HDI) | HDI |
| 4 | Network 5 Certification | EC-Council |
4 best senior help desk analyst certifications
1. Certified Network Computer Technician (CNCT)
Certified Network Computer Technicians are expected to obtain knowledge of computer electronics basic concepts, Internet and networking technology applicable to various areas of the computer industry. Once the CNCT has acquired these skills, abilities and knowledge, he or she will be able to enter employment in any part of the computer industry. With minimal training in areas unique to the specific products, the CNCT should become a profitable and efficient part of the computer industry workforce.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 4 year(s)
2. Certified Novell Administrator
Certified Novell Administrators (CNAs) provide companies direct support for software users in various work environments, including professional offices and small businesses, workgroups or departments, and corporate information services (IS).
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required?
3. HDI Support Center Manager (HDI)
This certification verifies that the support center manager possesses the knowledge of best and common practices necessary to successfully manage the operational and tactical components of a support organization while strategically aligning with the needs of the business.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 2 year(s)
4. Network 5 Certification
Technology today is 'networked' - even in the literal sense. Networks have become an integral part of mundane existence. It is inconceivable to think of communications exclusive of networks. Network 5 serves to expose the learner to basic networking concepts.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required?
What is the best certification for a senior help desk analyst?
The best senior help desk analyst certification is Certified Network Computer Technician (CNCT). The Certified Network Computer Technician (CNCT) is awarded by the ETA International. This certification is great to have as it shows an improvement in your competency to perform your role. You can earn this certification at the beginning of your career, as it often doesn't require a minimum education level and work experience.
Here's a bit more background on how to obtain this senior help desk analyst certification:
- To become a certified Certified Network Computer Technician (CNCT), you need to pass the exam.
- Lucky you - certification doesn't require more than two years of work experience.
- Renew certification every 4 year.
The most common combination of senior help desk analyst certifications include: Certified Network Computer Technician (CNCT), Certified Novell Administrator, and HDI Support Center Manager (HDI).
Online courses for senior help desk analysts to earn certifications
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