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Best senior help desk technician certifications
Senior help desk technician certifications allow job seekers to demonstrate their competency as an senior help desk technician to employers. However, not all senior help desk technician certifications provide the same value for job seekers.
The best certifications for a senior help desk technician are Certified Network Computer Technician (CNCT), Security 5 Certification, and Microsoft Certified Desktop Support Technician (MCDST).
Below is a list of the best senior help desk technician certifications. Obtaining an senior help desk technician certification will give you a leg up when you apply for jobs and increase your potential salary.
3 best certifications for senior help desk technicians
| Rank | Senior help desk technician certification | Organization |
|---|---|---|
| 1 | Certified Network Computer Technician (CNCT) | ETA |
| 2 | Security 5 Certification | EC-Council |
| 3 | Microsoft Certified Desktop Support Technician (MCDST) | MS |
3 best senior help desk technician certifications
1. Certified Network Computer Technician (CNCT)
Certified Network Computer Technicians are expected to obtain knowledge of computer electronics basic concepts, Internet and networking technology applicable to various areas of the computer industry. Once the CNCT has acquired these skills, abilities and knowledge, he or she will be able to enter employment in any part of the computer industry. With minimal training in areas unique to the specific products, the CNCT should become a profitable and efficient part of the computer industry workforce.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 4 year(s)
2. Security 5 Certification
The Security5 Certification is the entry level for anyone interested in learning computer networking and security basics. The Security5 program gives individuals basic networking literacy skills to begin high-end IT programs.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 3 year(s)
3. Microsoft Certified Desktop Support Technician (MCDST)
Boost your IT support career with unmatched validation as a Microsoft Certified Desktop Support Technician (MCDST). This credential proves your ability to successfully troubleshoot desktop environments that run on the Microsoft Windows operating system. It also shows you have the necessary soft skills to educate users and help them solve hardware and software operation and application problems on Windows.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? No
What is the best certification for a senior help desk technician?
The best senior help desk technician certification is Certified Network Computer Technician (CNCT). The Certified Network Computer Technician (CNCT) is awarded by the ETA International. This certification is great to have as it shows an improvement in your competency to perform your role. You can earn this certification at the beginning of your career, as it often doesn't require a minimum education level and work experience.
Here's a bit more background on how to obtain this senior help desk technician certification:
- To become a certified Certified Network Computer Technician (CNCT), you need to pass the exam.
- Lucky you - certification doesn't require more than two years of work experience.
- Renew certification every 4 year.
The most common combination of senior help desk technician certifications include: Certified Network Computer Technician (CNCT), Security 5 Certification, and Microsoft Certified Desktop Support Technician (MCDST).
Online courses for senior help desk technicians to earn certifications
1. IT Help Desk for Beginners
The essentials to become an IT Help Desk Technician...
2. Learning IT Help Desk Basics
Get the skills you need to pursue an entry-level position as an IT help desk technician...
3. Help Desk Analyst
Boost your career with this course, pass the e-Learning course, and achieve your Help Desk Analyst certificate...
4. ComputerCavalry: IT Help Desk Training for IT Professionals!
Help Desk Training for IT Professionals is a 10 lecture course that provides valuable work experience to beginners in IT...
5. Learning IT Help Desk for Beginners
Must know skills for Helpdesk and Service Desk Professionals!!...
6. IT Help Desk Professional
Get Hands-On Experience on Helpdesk Skills, Learn, Master & Troubleshoot All What It Takes To Get You a Job...
7. Help Desk Professional: A guide to your IT career
Master the Help desk position by working smarter and boost your career opportunities...
8. Service Desk Analyst Crash course for beginners.
Get Hands-On Experience for following JOB roles - Service Desk Analyst IT Help Desk Professional L1 IT Support GSD...
9. Computer Network Fundamentals- IT Helpdesk & Desktop Support
Learn the basic fundamentals of computer networking & OSI model for desktop support and IT service desk technicians...
10. Desktop IT Support Level 1 & 2 in real life (Troubleshooting
Learn everything in real life Troubleshooting for IT Help Desk , Helpdesk , IT Support , System Administration and IT...
11. Computer Hardware, Operating System and Networking
For Any Graduates/Engineering/Diploma/Arts & Science/Freshers/Home Users/Individuals/Desktop Support/FM/Service Engineer...
12. IT service operations and Service Desk management
Improve Service Desk and IT support processes and service functions. Better preparation for the professional exam...
13. IT/Desktop Computer Support- Troubleshooting for Technicians
Learn how to troubleshoot desktop computer issues as an IT Support Technician on real-world organisational networks...
14. IT Support and Service Desk jobs -Crash Course for Beginners
Let me help you land your first job in IT. Learn about different roles, procedures, tools, and applications - Part 1...
15. Basic Computer Course - Windows 7/10 - IT & Desktop Support
Basic computer course with troubleshooting skills -computer hardware and computer networking, for IT support technicians...
16. Windows Server 2019: Active Directory, GPO, R. Server Access
Training For Beginners - Become a Network Administrator in Microsoft Windows Server 2019 with Remote Server Access!...
17. Active Directory & Group Policy Administration for IT Techs
Active Directory & Group Policy Administration Basics for Helpdesk and Desktop / IT Support Technicians...
18. IT Support Technical Skills Bootcamp
Hands-on Technical skills for IT Support Professionals...
19. Advanced IT Troubleshooting for Helpdesk Support Technicians
Learn some of the less common IT troubleshooting techniques for Windows computers...
20. Citrix Fundamentals for Beginners.
Learn to support end-users accessing virtual apps and desktops as part of a Citrix solution...