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Senior Human Resources Generalist skills for your resume and career

Updated January 8, 2025
5 min read
Quoted Experts
Dr. Vinh Nguyen Ph.D.,
Anthony Nyberg
Senior Human Resources Generalist Example Skills
Below we've compiled a list of the most critical senior human resources generalist skills. We ranked the top skills for senior human resources generalists based on the percentage of resumes they appeared on. For example, 8.4% of senior human resources generalist resumes contained hris as a skill. Continue reading to find out what skills a senior human resources generalist needs to be successful in the workplace.

15 senior human resources generalist skills for your resume and career

1. HRIS

Here's how senior human resources generalists use hris:
  • Provided support and training during new HRIS implementation ensuring efficient execution and reduced disruption.
  • Coordinated HRIS; functioned as systems administrator overseeing daily maintenance and data entry.

2. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how senior human resources generalists use payroll:
  • Provide ongoing coaching on payroll related inquiries and research escalated discrepancies to process corrections.
  • Verify payroll taxes are filed appropriately and maintain records for quarter/annual financial reports.

3. Employee Engagement

Here's how senior human resources generalists use employee engagement:
  • Provided HR policy guidance and interpretation to include conflict resolution, performance management, compensation, benefits and employee engagement.
  • Promote a vibrant culture through the development and implementation of effective employee engagement initiatives and reward & recognition programs.

4. SR

Here's how senior human resources generalists use sr:
  • Promoted to Sr. Generalist and conducted field investigations.
  • Selected by the HR Director and Sr. HR Manager to roll out Corporate and locally-based developmental courses for management level employees.

5. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how senior human resources generalists use customer service:
  • Managed ER investigations, developed and delivered training to leadership in Performance Management, Succession Planning and new customer service initiatives.
  • Formulated and delivered training presentations covering issues including diversity, customer service, developing a resume and improving interview skills.

6. Exit Interviews

Exit interviews are meetings conducted by management representatives with employees who are separating from the company. These interviews act as a measurement scale to assess the individual's overall experience with the organization. Having a standardized procedure of exit interviews helps the company to manage risks effectively. It can increase employee retention, engagement and helps to decide what decisions are fruitful and what aren't inside the organization.

Here's how senior human resources generalists use exit interviews:
  • Managed web-based Halogen performance evaluation review process * Conducted exit interviews, turnover analysis and created action plans to address issues.
  • Facilitate the termination process, including completing separation documentation, conducting exit interviews and coordinating the return of company equipment.

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7. Excellent Interpersonal

Here's how senior human resources generalists use excellent interpersonal:
  • Have considerable knowledge of principles and practices of personnel administration, effective oral and written communication skills and excellent interpersonal skills.
  • Possess excellent interpersonal and communication skills with proven abilities in Induction Program and handling team relationships.

8. Employment Law

Employment law іѕ the соllесtіоn of laws аnd rules that rеgulаtе thе rеlаtіоnѕhір bеtwееn employers and еmрlоуееѕ. It gоvеrnѕ whаt еmрlоуеrѕ саn еxресt from еmрlоуееѕ, whаt еmрlоуеrѕ саn ask of еmрlоуееѕ, and employees' rights аt wоrk. Employment law covers a wіdе range оf issues, frоm реnѕіоnѕ аnd retirement рlаnѕ to occupational safety аnd tо discrimination in thе workplace.

Here's how senior human resources generalists use employment law:
  • Developed and delivered all State and Federal employment law training, including sexual harassment, performance management and interviewing skills.
  • Organized and performed specialized training including employment law, competency, diversity, performance appraisal, and interviewing skills.

9. Organizational Development

Here's how senior human resources generalists use organizational development:
  • Directed leadership development and organizational development initiatives.
  • Provided HR Generalist support for manufacturing site including employee relations, compensation, employee and organizational development, benefits and recruiting/retention.

10. Succession Planning

Here's how senior human resources generalists use succession planning:
  • Managed performance evaluation process, coach supervisors and managers regarding performance management (including performance improvement plans) and succession planning.
  • Partnered with line executives through facilitation of management development succession planning sessions and recommended developmental steps commensurate with candidates' potential.

11. FMLA

Here's how senior human resources generalists use fmla:
  • Managed the FMLA application process, conducted employee investigations, resolved payroll and benefit discrepancies and administered salary adjustments per contract.
  • Administered and negotiated benefits package, performed internal audits, managed disability and FMLA and performed in-house training.

12. Open Enrollment

Open enrollment means a duration that comes every year that a person can sign up for health insurance or change the plan that a person has, for instance, if a person needs to deregister. The activity always features in a few weeks or months within a year. It allows workers to alter their benefit plans, including vision, dental, health insurance, life insurance, and disability.

Here's how senior human resources generalists use open enrollment:
  • Assist with administering and communicating company benefit program information, including supporting employees through the open enrollment period.
  • Managed and facilitated open enrollment process including census data preparation, COBRA communication, and carrier change implementation.

13. Employee Development

Here's how senior human resources generalists use employee development:
  • Managed issues related to compensation analysis, benefits, policy implementation, employee development, manpower utilization and staffing needs.
  • Support employee development, workforce management, continuous improvement and other key company initiatives with strategic HR solutions and oversight.

14. Corrective Action

Here's how senior human resources generalists use corrective action:
  • Recommended corrective actions and process changes to Division Vice Presidents and partnered with Learning and Development and Compensation to implement solutions.
  • Collaborate in the development of human resources solutions by collecting and analyzing information and providing recommendations for corrective action.

15. Workers Compensation

Here's how senior human resources generalists use workers compensation:
  • Managed employee relations, workers compensation, performance management, safety and security initiatives, and corporate administrative team members.
  • Coordinated with workers compensation insurance carrier to ensure proper administration and make recommendations concerning technical aspects of claims.
top-skills

What skills help Senior Human Resources Generalists find jobs?

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What skills stand out on Senior Human Resources Generalist resumes?

Dr. Vinh Nguyen Ph.D.Dr. Vinh Nguyen Ph.D. LinkedIn Profile

Professor of Business Administration, Coe College

The most important skills for new graduates, particularly for HRM majors, are adaptability and problem solving. The ability to continuously learn and change is critical during this crisis and with on-going technological advancements. A willingness to face any problems and to find creative solutions is also highly desirable in this changing world. Thus, people who are highly aware and possess a growth mindset will stand out in the labor market.

What soft skills should all Senior Human Resources Generalists possess?

Anthony Nyberg

Department Chair and Professor, Program Director, Master of Human Resources, University of South Carolina - Columbia

In general, the "soft" skills are actually the hardest, and the most important of these skills involves strong communication and an ability to work in teams - most jobs and all companies require people to work together, and this is a very challenging skill, but imperative in the modern workforce.

What hard/technical skills are most important for Senior Human Resources Generalists?

Anthony Nyberg

Department Chair and Professor, Program Director, Master of Human Resources, University of South Carolina - Columbia

HR, like many work environments, is driven by using data to address challenges. This requires a strong analytical foundation.

What Senior Human Resources Generalist skills would you recommend for someone trying to advance their career?

Sandi DornheckerSandi Dornhecker LinkedIn Profile

Vice President of Human Resources, Chicago Zoological Society

Using technology in a work setting (such as Zoom or Microsoft Teams) and a focus on soft skills such as collaboration and flexibility (being willing to learn and contribute any way you can) will become increasingly important.

What type of skills will young Senior Human Resources Generalists need?

Dwaine Turner Ph.D.Dwaine Turner Ph.D. LinkedIn Profile

Assistant Professor, East Central University

Graduates will need to be multiculturally competent, have great interpersonal skills, and Telehealth exposure. Upcoming graduates will be faced with providing services to a diverse population that will be very challenging, as a result of the COVID-19 pandemic. The graduates will have to implore the usage of their interpersonal skill set to strengthen the therapeutic alliance between counselor and client relationship. Also, the new trend in the profession is virtual sessions, which can be awkward at times but very necessary with the current landscape of society. The graduate will have to be more creative when creating an environment that is therapeutic in a virtual meeting room to allow the client to emote/divulge sensitive information.

What technical skills for a Senior Human Resources Generalist stand out to employers?

Mike PolitesMike Polites LinkedIn Profile

Teaching Professor, Indiana University - Purdue University Indianapolis

Again I believe that this will largely depend on the industry the graduate goes into. But there are some skills that will stand out regardless. In my opinion those might include skills such as knowledge of multiple computer programs; not just Microsoft Office, but website development programs, creative graphic programs, social media management programs, etc. I have a former student who designates on her calendar every Friday morning for 90 minutes she teaches herself a new program, or at least familiarizes herself with it. I love this! What a great dedication to making herself more marketable in the workforce. Other skills that are important include video creation, learning industry-specific software (do a little research on this to prepare for a job interview), project management, data analysis, and strong research skills.

I'd be remissed if I didn't add that technical skills are important to pair with what many call "soft skills" or what I like to refer to as "necessary skills" such as interpersonal communication, communicating well on teams, critical thinking, problem solving/conflict management, and presentation skills.
Do you want to know more?
Read more about what experts have to say about Senior Human Resources Generalist

List of senior human resources generalist skills to add to your resume

Senior Human Resources Generalist Skills

The most important skills for a senior human resources generalist resume and required skills for a senior human resources generalist to have include:

  • HRIS
  • Payroll
  • Employee Engagement
  • SR
  • Customer Service
  • Exit Interviews
  • Excellent Interpersonal
  • Employment Law
  • Organizational Development
  • Succession Planning
  • FMLA
  • Open Enrollment
  • Employee Development
  • Corrective Action
  • Workers Compensation
  • Performance Management
  • Labor Relations
  • Workforce Planning
  • Human Resources Policies
  • Benefits Administration
  • Business Objectives
  • Disciplinary Actions
  • OSHA
  • Federal Laws
  • FLSA
  • Background Checks
  • Conflict Resolution
  • Training Programs
  • Career Development
  • EEO-1
  • Unemployment Claims
  • ADP
  • Management Training
  • Performance Reviews
  • Performance Issues
  • Cobra
  • I-9
  • State Laws
  • Reference Checks
  • Applicant Tracking Systems
  • Legal Compliance
  • Recruitment Process
  • Employment Legislation
  • Shared Services
  • Hr Administration
  • Recruitment Efforts
  • AAP
  • PeopleSoft

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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