What does a senior human resources representative do?
A senior human resources representative works directly with job applicants and employees in a company. They serve as the potential, current, and former employees' point of contact, providing them with the needed assistance. It is also their responsibility to answer inquiries, develop strategies to provide better employee service, facilitate job openings, conduct interviews for applicants, and enforce the company's policies and regulations. Furthermore, as a senior human resources representative, it is essential to maintain records of all employees, keeping them safe and secure.
Senior human resources representative responsibilities
Here are examples of responsibilities from real senior human resources representative resumes:
- Manage leave of absence claims including FMLA, CFRA, and PDL with consideration to ADA, to determine eligibility.
- Manage job-reclassification project, conducting occupational research to determine if job titles are synchronized with FLSA norms.
- Perform FLSA exemption testing, and compensation analysis for hiring, merit, and promotions.
- Develop and maintain HRIS project priorities and overall implementation schedule.
- Scan confidential documents into PeopleSoft and file other documents on a daily basis.
- Determine FMLA eligibility generate and mail required notifications to client employees in timely manner.
- Perform daily audits of information receive into HRIS using establish internal audit procedures to ensure data integrity.
- Increase productivity of administrative functions by creating and installing new items to the company-wide PeopleSoft operating system.
- Draft separation notices, conduct exit interviews and provide departing employees with determination of benefits including cobra and final paychecks.
- Maintain confidentiality of staff health-relate data by utilizing HIPAA certification, including serving as custodian of employee work records.
Senior human resources representative skills and personality traits
We calculated that 9% of Senior Human Resources Representatives are proficient in Performance Management, HRIS, and Payroll. They’re also known for soft skills such as Communication skills, Detail oriented, and Interpersonal skills.
We break down the percentage of Senior Human Resources Representatives that have these skills listed on their resume here:
- Performance Management, 9%
Partnered with senior leadership team to develop effective performance management and succession plans that identified necessary key competencies for calibrating capabilities.
- HRIS, 8%
Developed and maintained HRIS project priorities and overall implementation schedule.
- Payroll, 7%
Monitored Worker's Compensation and personal leave of absences by coordinating with Payroll thereby ensuring the elimination of inaccurate payments.
- SR, 6%
Promoted to SR Human Resource Representative to support the Global Pharmaceutical organization through implementation of Human Resource strategies and processes.
- Labor Relations, 4%
Developed and executed strategies for labor relations, organizational design and development, acquisitions, outsourcing, and talent retention.
- Exit Interviews, 4%
Participated in Benefits Orientation, resolved Employee Relation disputes including a Harassment Investigation and delivered Exit Interviews when needed.
Most senior human resources representatives use their skills in "performance management," "hris," and "payroll" to do their jobs. You can find more detail on essential senior human resources representative responsibilities here:
Communication skills. The most essential soft skill for a senior human resources representative to carry out their responsibilities is communication skills. This skill is important for the role because "listening and speaking skills are essential for human resources specialists." Additionally, a senior human resources representative resume shows how their duties depend on communication skills: "increased management competence, change agent, teamwork, communication, career development, etc.). "
Detail oriented. Many senior human resources representative duties rely on detail oriented. "specialists must pay attention to detail when evaluating applicants’ qualifications, doing background checks, maintaining records of an employee grievance, and ensuring that a workplace complies with labor standards.," so a senior human resources representative will need this skill often in their role. This resume example is just one of many ways senior human resources representative responsibilities rely on detail oriented: "research and develop recommendations for human resources-oriented policies and programs, ensuring compliance with federal and state laws. "
Interpersonal skills. senior human resources representatives are also known for interpersonal skills, which are critical to their duties. You can see how this skill relates to senior human resources representative responsibilities, because "specialists continually interact with others and must be able to converse and connect with people from varied backgrounds." A senior human resources representative resume example shows how interpersonal skills is used in the workplace: "possess excellent interpersonal and communication skills with proven abilities in induction program and handling team relationships. "
The three companies that hire the most senior human resources representatives are:
- Massachusetts Institute of Technology6 senior human resources representatives jobs
- Baxter International3 senior human resources representatives jobs
- GE Appliances3 senior human resources representatives jobs
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Compare different senior human resources representatives
Senior human resources representative vs. Human resources administration manager
A human resources administration manager performs multiple roles, one of which is to maintain and review all human resources, administrative systems, and procedures. They give guidance on HR to the office. They also oversee the development and monitoring of processes that involve recruiting and retention of individuals, compensation, benefits, training, and employee development. They essentially take charge of administrative functions.
There are some key differences in the responsibilities of each position. For example, senior human resources representative responsibilities require skills like "payroll," "sr," "employee engagement," and "applicant tracking systems." Meanwhile a typical human resources administration manager has skills in areas such as "process payroll," "disciplinary procedures," "financial statements," and "human resource functions." This difference in skills reveals the differences in what each career does.
Human resources administration managers tend to reach similar levels of education than senior human resources representatives. In fact, human resources administration managers are 0.0% less likely to graduate with a Master's Degree and 0.2% more likely to have a Doctoral Degree.Senior human resources representative vs. Human resources generalist/manager
A human resource (HR) generalist performs a variety of HR functions and duties. These include recruiting and interviewing job applicants, conducting background checks and verifying employee eligibility, and implementing new employee orientation and recognition programs. In addition, you will be responsible for administering and executing HR programs, including benefits, disputes and investigations, and compensation. As an HR generalist, you are expected to provide answers to inquiries from applicants, employees, and managers. You are also expected to maintain compliance with local, state, and federal employment laws.
While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that senior human resources representative responsibilities requires skills like "payroll," "sr," "employee engagement," and "corrective action." But a human resources generalist/manager might use other skills in their typical duties, such as, "payroll processing," "disciplinary procedures," "safety training," and "human resources policies."
Human resources generalist/managers may earn a higher salary than senior human resources representatives, but human resources generalist/managers earn the most pay in the finance industry with an average salary of $88,661. On the other hand, senior human resources representatives receive higher pay in the energy industry, where they earn an average salary of $82,412.human resources generalist/managers earn similar levels of education than senior human resources representatives in general. They're 0.9% more likely to graduate with a Master's Degree and 0.2% more likely to earn a Doctoral Degree.What technology do you think will become more important and prevalent for senior human resources representatives in the next 3-5 years?
Denise Barton
Senior Professor of Human Resources, Wake Technical Community College
Senior human resources representative vs. Human resources analyst
A human resources (HR) analyst is an individual who collaborates with a company's HR staff members to identify and assist in solving HR-related issues. HR analysts must provide advice and support to numerous departments in the organization regarding HR policies and best practices. They assist the HR team in the moderation of operating policies, guidelines, and systems to encourage best practices in the company. HR analysts also review data of employees and job candidates while inputting them into the HR database.
Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from senior human resources representative resumes include skills like "payroll," "sr," "conflict resolution," and "employee engagement," whereas a human resources analyst is more likely to list skills in "customer service," "powerpoint," "data analysis," and "data integrity. "
Human resources analysts make a very good living in the finance industry with an average annual salary of $80,923. On the other hand, senior human resources representatives are paid the highest salary in the energy industry, with average annual pay of $82,412.When it comes to education, human resources analysts tend to earn similar degree levels compared to senior human resources representatives. In fact, they're 2.8% more likely to earn a Master's Degree, and 0.1% more likely to graduate with a Doctoral Degree.Senior human resources representative vs. Human resources manager
Human resources managers, or HR managers, are responsible for the overall conduct of the different facets of human resources in the organization. They oversee the different processes involved in recruitment, compensation and benefits, talent development, organizational development, employee relations, and employee engagement. It is important that HR managers are well-versed in the different facets of HR. They set policies and procedures, as well as guiding principles of the organization related to these facets. They must be able to balance the needs of the employees and the rules of the management team. HR managers should have strong decision-making skills, interpersonal skills, and management skills.
Even though a few skill sets overlap between senior human resources representatives and human resources managers, there are some differences that are important to note. For one, a senior human resources representative might have more use for skills like "payroll," "sr," "eeo-1," and "generalist support." Meanwhile, some responsibilities of human resources managers require skills like "customer service," "payroll processing," "eeo," and "safety program. "
The technology industry tends to pay the highest salaries for human resources managers, with average annual pay of $92,205. Comparatively, the highest senior human resources representative annual salary comes from the energy industry.human resources managers reach similar levels of education compared to senior human resources representatives, in general. The difference is that they're 0.4% more likely to earn a Master's Degree, and 0.3% more likely to graduate with a Doctoral Degree.Types of senior human resources representative
Updated January 8, 2025
