Senior Implementation Specialist
Senior implementation consultant job in Columbus, OH
🚀 Senior Implementation Specialist (PowerFlex | Python | VMware/OpenShift)
💰 Comp: $90k
🕒 Experience: 5+ years
🔐 Requirements: NO SECURITY CLEARANCE NEEDED! Only standard background + drug test
Are you the go-to problem solver in high-pressure environments? Do you love building, tuning, and troubleshooting complex storage platforms? If “PowerFlex + Python + VMware/OpenShift” sounds like your natural habitat - this is your opportunity.
We're partnering with a fast-growing GovCon leader that's expanding their engineering team and moving FAST. If you want to work on exciting, national security projects with room to quickly advance your career, read on.
What You'll Be Doing
🔥 Implementing and supporting PowerFlex solutions across large, complex environments
🐍 Automating tasks using Python (intermediate is perfect - you'll use it a lot)
🖥️ Deploying and managing applications in VMware and OpenShift environments
🛠️ Owning SAN/NAS/Object storage operations - build, migrate, decommission
🚨 Handling incident/change/problem management in fast-paced, high-stakes settings
🤝 Partnering with cross-functional teams to deliver clean, reliable, production-ready solutions
What You Bring
✔ PowerFlex expertise (APIs, block storage, decommissioning, performance tuning)
✔ Strong understanding of SAN/NAS/Object storage
✔ Experience with large-scale storage migrations
✔ Solid Linux, VMware, OpenShift experience
✔ One or more programming languages: Python, Java, C/C++, Go, Shell
✔ Good debugging, troubleshooting, and capacity-management skills
✔ Ability to thrive in an exciting engineering environment
✔ Strong communication, prioritization, and team-first mindset
Why This Role Is Worth Your Time
🌟 High-visibility work with major impact
⚙️ Modern tech stack + large-scale infrastructure challenges
🏆 Join a team that invests in great people and moves quickly
📈 Real opportunity for growth into Principal-level or Architecture paths
If you're ready to step into a role where your storage engineering expertise actually
matters
, hit Apply, or share with someone brilliant.
Let's get you in front of this team quickly - they are hiring NOW.
Vistex V4 Implementation Consultant - REMOTE
Remote senior implementation consultant job
Net2Source Inc. is an award-winning total workforce solutions company recognized by Staffing Industry Analysts for our accelerated growth of 300% in the last 3 years with over 5500+ employees globally, with over 30+ locations in the US and global operations in 32 countries. We believe in providing staffing solutions to address the current talent gap - Right Talent - Right Time - Right Place - Right Price and acting as a Career Coach to our consultants.
Role - Vistex V4 Implementation Consultant
Location - Remote
Hire Type: 11 Months+ Contract
Requirement:
We are seeking an experienced Vistex V4 Implementation Consultant to support the design, configuration, implementation, and maintenance of the Vistex solution integrated with SAP S/4HANA. The role requires strong expertise in pricing, rebates, chargebacks, incentives, and condition contract management, along with hands-on Implementation knowledge of Vistex V4 UI, data structures, and process flows.
Key Responsibilities:
• Work closely with business stakeholders to gather requirements for Sales & Purchasing rebates, chargebacks, incentive programs, pricing agreements, accrual and settlements.
• Configure and support Vistex V4 modules, including:
o Agreements
o Condition Contracts
o Calc Runs
o Transactional & Composites
o Claims
• Translate functional requirements into Vistex V4 configurations and technical specifications.
• Support end-to-end implementation including blueprinting, configuration, testing, and cutover.
• Provide production support and enhancements for existing Vistex solutions.
• Develop and maintain FDSs (Functional Design Specifications), test scripts, and process flows.
• Collaborate with ABAP developers for user exits, enhancements, and reports.
• Conduct unit testing, integration testing, and UAT with business teams.
• Deliver training and knowledge transfer sessions to the relevant stakeholders.
• Ensure data accuracy and compliance in rebate/chargeback settlements.
Required Skills:
• 4+ years of hands-on experience in Vistex V4 implementations or support.
• 3-8 years of experience with SAP SD/OTC and MM/PTP processes mainly from Integration of Vistex stand-point.
• Strong knowledge of Vistex V4 architecture, pricing, condition contracts, agreements, rebates, and chargebacks & billbacks.
• Familiarity with S/4HANA environment and Fiori-based Vistex V4 UI.
• Technical-know how's of BADI's, User Exits, Enhancements in Vistex V4 area are added advantage
• Ability to create functional design specifications and work with technical teams.
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management abilities
Regards,
Prashant Singh
Sr. Account Manager - Enterprise Business
Net2Source Inc.
************
Office: 270 Davidson Ave, Suite 704, Somerset, NJ 08873
LinkedIn: ***************************************************
Implementation Consultant (Remote)
Remote senior implementation consultant job
6+ Month Contract Role with Option to Hire
Our client is looking to add an Implementation Consultant to their Health division Implementation group supporting a Drug Diversion application. This role is responsible for configuring the software as part of the implementation process. The successful incumbent will understand how to transform and configure healthcare data from the customers into their software. In addition, their technical aptitude and ability to understand how to resolve customer issues will directly lead to satisfied customers and business success. This is a customer-facing position, so great interpersonal and communication skills are a must.
2+ years database experience (Experience with SQL is required, MS Access and/or Oracle is a plus)
Experience working in a client-facing role
Implementation & customer facing experience
Experience in healthcare is a very big plus
The anticipated hourly rate range for this position is ($32-36/hr). Actual hourly rate will be based on a variety of factors including relevant experience, knowledge, skills and other factors permitted by law. A range of medical, dental, retirement and/or other benefits are available after a waiting period.
Principal Consultant - Cloud Infrastructure
Remote senior implementation consultant job
About Neudesic:
Passion for technology drives us, but it's innovation that defines us
.
From design to development and support to management, Neudesic offers decades of experience, proven frameworks and a disciplined approach to quickly deliver reliable, quality solutions that help our customers go to market faster.
What sets us apart from the rest, is an amazing collection of people who live and lead with our core values. We believe that everyone should be Passionate about what they do, Disciplined to the core, Innovative by nature, committed to a Team and conduct themselves with Integrity. If these attributes mean something to you - we'd like to hear from you.
Role Profile
Neudesic Principal Consultants on our Cloud Infrastructure Services team are thought-leaders for clients, with a successful history of providing unique, well thought out architecture, design, development, and deployment solutions to complex business challenges. They are market leaders contributing to internal and external communities, growth and support of local teams. In addition, they assist regional account teams thru executive level presentations, statements of work and proposals, and exemplary delivery of solutions. They are deeply experienced with large-scale cloud infrastructure solutions, and have extensive experience in a leadership role.
The ideal Principal Consultant - CIS candidate has senior-advanced level knowledge and experience in designing, migrating, and implementing complex hosting solutions and migrations on Cloud platforms primarily on Azure. The position is customer facing and will work closely with market leadership on both technical sales pursuits as well as technical delivery oversight. This position will work with Product Owners, Applications Owners, Network and Security teams to design and deliver the best solutions for large scale infrastructure cloud solutions.
Responsibilities:
Design and deploy highly available, scalable and secure cloud infrastructure with a focus on Azure (AWS and GCP is a plus) using industry best practices leveraging the WAF and CAF frameworks.
Implement infrastructure migration methodologies and techniques to migrate workloads into Azure.
Design and develop automation to support continuous delivery and continuous integration process.
Work closely with the Development and Operations teams to build and maintain CI/CD pipelines to support automated deployment of infrastructure.
Understanding of Azure Database technologies (both IaaS and PaaS) and options to support the migration process. This will include and not limited to Azure database migration technologies and refactoring options.
Analyze and resolve configuration issues in development, test, and production environments.
Build effective monitoring, logging and auditing of production systems to ensure compliance with mandated compliance policies (e.g., HIPAA).
Experience implementing secure (zero trust) infrastructure on Azure.
Microsoft Partner Funding options management for the region.
Work with solution offering teams that will be delivering and development of content for sales support.
Manage and mentor group of consultants and advise on career path.
Key Technology Requirements:
Cloud Infrastructure: Virtual Machines, Azure Database and storage technologies (Storage Accounts, SQL Server, CosmosDB), Virtual Networks, Azure Site Recovery, Traffic Manager, Azure Automation, ARM Templates, Azure Load balancer, API Gateway and Azure AD.
Cloud Management: Policy, RBAC roles, Cost Management, Monitor and Alerting, Site Recovery, Disaster Recovery
On-premise infrastructure: Active Directory, DNS, VMWare, Hyper-V, firewalls, routing
Identity and user management solutions provided by Azure or 3rd party.
Azure DevOps, Visual Studio Team Server (VSTS), Jenkins, Github, Octopus Deploy
Experience with Automation scripting including PowerShell and other configuration as code tools.
Deployment automation languages and tools such as Terraform, JSON Template, Ansible
Experience with Azure and 3rd party monitoring tools
Experience with Windows and Linux-based operating system configuration, automation and management
Azure WAF (Well Architected Framework) and CAF (Cloud Adoption Framework) knowledgebase
Additional Skills & Competencies:
Bachelor's Degree in Computer Science, or equivalent work experience.
10+ years of experience in cloud infrastructure and networking roles
Must be a self-starter who requires minimal supervision.
Hands-on experience with infrastructure deployment using Terraform.
Strong background in Azure configuration, architecture, and deployment.
Experience with AI solution deployment within cloud environments.
Experienced in problem solving, and able to follow a methodical implementation process.
Excellent interpersonal and organizational skills, ability to handle diverse situations, multiple projects and rapidly changing priorities.
Prior experience in the utilities industry strongly preferred.
Ability to communicate with clients at all levels.
Ability to travel up to 25%
Technology Plus:
Microsoft Azure certified - specifically AZ300 and AZ301
Knowledge and/or experience of Microsoft Azure Synapse, Azure Data Factory and Azure Data Lakes
Knowledge of Microsoft Partner Funding programs
Experience with AWS and GCP
Neudesic also offers a competitive benefits package that includes:
Medical, Dental, Vision, Life and Disability insurance
401(k) Retirement Plan
Paid Time Off & Paid Sick Leave
Employee assistance program and other benefits
Accommodations currently remain in effect for Neudesic employees to work remotely, provided that remote work is consistent with the work patterns and requirements of their team's management and client obligations. Subject to business needs, employees may be required to perform work or attend meetings on-site at a client or Neudesic location.
Phishing Scam Notice
Please be aware of phishing scams involving fraudulent career recruiting and fictitious job postings; visit our Phishing Scams page to learn more.
Neudesic is an Equal Opportunity Employer
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Neudesic is an IBM subsidiary which has been acquired by IBM and will be integrated into the IBM organization. Neudesic will be the hiring entity. By proceeding with this application, you understand that Neudesic will share your personal information with other IBM companies involved in your recruitment process, wherever these are located. More Information on how IBM protects your personal information, including the safeguards in case of cross-border data transfer, are available here: ***************************************************
Associate Consultant
Senior implementation consultant job in Columbus, OH
Using fundamental technical skills, analytical abilities, and up-to-date regulatory knowledge, provide complete customer oriented, air quality permitting, modeling, and compliance solutions, to assist clients in areas of permitting and regulatory compliance.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Technical Responsibilities:
-Conduct air dispersion modeling analysis in accordance with project requirements and/or published guidelines.
-Calculate air emissions, determine required control technologies, and document process information to ensure client operations, and work practices are in accordance with all applicable regulations.
-Remain current regarding the latest developments in air pollution control technologies.
2. Regulatory Knowledge:
-Assemble permit applications, permit amendment applications, standard exemptions, source inventories, and emission fee calculations for submittal to state regulatory agencies for industrial clients.
-Understand existing regulations and continually review new and proposed regulations as they relate to industrial clients.
3. Maintain relationships with existing clients solicit new project work as appropriate; communicate results of analyses internally and externally in verbal and written form.
4. Assist new project engineers with projects and participate in internal training.
5. Update client information in internal database in a timely manner.
(The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job.)
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
SAP Functional Consultant
Senior implementation consultant job in Dublin, OH
Job Title: SAP MM / PP Functional Consultant
Employment Type: Long term contract working onsite 3 days a week.
Our Client is seeking an experienced SAP MM / PP Functional Consultant to join their team. This role supports critical business processes across purchasing, inventory management, and production planning (PP/PP-PI). The ideal candidate will bring strong functional expertise, hands-on experience with master data and data migration-particularly in M&A environments-and the ability to partner closely with business stakeholders to deliver effective SAP solutions.
Key Responsibilities
Provide functional expertise in SAP Materials Management (MM) and Production Planning (PP/PP-PI).
Support and enhance processes related to purchasing, inventory management, and production planning.
Manage and maintain large volumes of master data, ensuring accuracy and consistency across systems.
Lead or support data migration activities, especially in the context of mergers and acquisitions.
Work directly with business partners to gather requirements, design functional solutions, and translate business needs into SAP configurations.
Configure, test, and deploy system enhancements and process improvements.
Develop and deliver end-user training for new functionality and enhancements.
Create and maintain functional documentation, including requirements, process flows, and training materials.
Collaborate with technical teams and other functional areas to ensure integrated solutions.
Required Qualifications
Strong hands-on experience with SAP MM and SAP PP/PP-PI.
Proven experience supporting purchasing, inventory management, and production planning processes.
Demonstrated experience with SAP master data management and data migration, preferably in M&A or large-scale transformation projects.
Excellent communication and interpersonal skills, with the ability to work effectively with both technical teams and business stakeholders.
Comfortable leading discussions, facilitating workshops, and training business users.
Strong analytical and problem-solving skills.
Preferred Qualifications
Experience in S/4HANA environments.
Exposure to integration points with FI/CO, SD, or WM/EWM.
Prior experience in large, complex SAP landscapes.
HubSpot Consultant - RevOps & Technical Strategy (US-Remote)
Remote senior implementation consultant job
About the Role:
Process Pro Consulting is on the search for a strategic, client-facing HubSpot Solutions Consultant who thrives at the intersection of business strategy and technical execution. If you love solving complex problems, building smart HubSpot solutions, and guiding B2B clients to operational success, you'll fit right in.
In this role, you won't just implement HubSpot. You'll translate big-picture business goals into customized, scalable CRM and marketing automation solutions-partnering directly with clients to design, implement, and optimize their systems across the entire customer journey.
Core Customer & HubSpot Responsibilities:
You'll act as a trusted consultant, owning projects from sales hand-off through delivery:
Lead end-to-end HubSpot projects-including onboarding, migrations, integrations, and custom implementations
Configure and optimize HubSpot Marketing, Sales, and Service Hubs
Build automations, workflows, lifecycle stages, lead scoring, and reporting dashboards
Manage data migrations and CRM integrations (Salesforce, Marketo, Zapier, etc.)
Create custom properties, pipelines, and permission sets aligned to client RevOps strategies
Guide clients through strategic planning, technical solutioning, and RevOps best practices
Drive CRM and data hygiene standards that support clean, reliable reporting
Deliver clear documentation and training to empower client teams
Build advanced reports and dashboards to surface insights and drive accountability
Identify new growth and improvement opportunities within client accounts
Manage client relationships and project timelines with a proactive, solution-first mindset
You'll Excel in This Role If You Have:
5+ years of hands-on HubSpot experience (Professional or Enterprise tiers), ideally across custom onboarding, integrations, migrations, and implementations
A background in Revenue Operations, Marketing Ops, or Sales Ops-especially in high-growth B2B SaaS
Experience acting as a strategic consultant or agency partner, directly supporting clients
Strong technical expertise with CRM design, marketing automation, data migration, and reporting
A strategic mindset and the ability to connect the dots between business goals and technical solutions
Confidence in managing cross-functional projects and facilitating change
Clear, client-friendly communication skills (you can simplify complex concepts with ease)
Bonus Points For:
Experience working at a HubSpot Solutions Partner or digital agency
Familiarity with tools like Lucidchart, Asana, Zapier, Loom, Avoma, and Google Workspace
A knack for building scalable systems that fuel growth
HubSpot certifications (Marketing, Sales, Service, or Ops Hub)
Why Process Pro?
Process Pro Consulting is a one-stop shop for HubSpot ops - a small, fast-moving team that partners closely with B2B clients to drive meaningful change. We focus on what matters: real results, genuine collaboration, and work we're proud to put our name on (and we have fun while doing it!).
Our team of Pros helps businesses run smarter by building customized HubSpot solutions that enable revenue teams to maximize the platform's full potential.
We're looking for someone who shares our passion for HubSpot, loves problem-solving, and thrives in a collaborative, growth-minded environment.
The right fit will value:
An always-learning, always-growing mindset
Collaboration and team focus
Kindness and integrity
Motivation and ownership
👉 Apply now. We'd love to hear from you!
Salary Range: $85,000 - $100,000 (dependent on experience & skillset)
Benefits:
Health, vision + dental insurance
20 days of PTO
Standard US paid holidays
2 company mental wellness days
Flex hours & fully remote team
Bonus quarterly program
Professional development program
Health and Wellness stipend
401k matching (eligible after 6 months of employment)
Parental leave benefits
Short-term disability insurance benefits
Office equipment provided to help you do your best work (laptop, headset, monitors, etc.)
Sr. Business Analyst
Senior implementation consultant job in Columbus, OH
About this opportunity:
The Senior Business Analyst (SR BA) Lead will support an Automation and Innovation team and play a pivotal role in driving automation and innovation initiatives for an enterprise client. This position involves partnering with cross-functional teams to identify process improvement opportunities, design and implement automation solutions, and ensure alignment with strategic business goals. The SR BA Lead will gather and analyze business and technical requirements, develop detailed documentation, and lead projects of varying complexity. This role requires a blend of technical proficiency, strong analytical skills, exceptional communication, and leadership to effectively bridge the gap between business needs and technology. The ideal candidate is intellectually curious, passionate about innovation, knowledgeable in automation technologies, and skilled at driving results while inspiring change.
Successful Analyst will:
Gather, analyze, and document business and technical requirements.
Collaborate with cross-functional teams to design, test, and implement automation solutions.
Develop detailed and complex technical documentation, including functional requirements, use cases, and process flows.
Conduct workshops and meetings to gather requirements and provide project updates.
Identify opportunities for process improvement and innovation.
Lead small to mid-size projects and support larger, complex initiatives.
Ensure automation initiatives align with business objectives.
Essential Job Skills/Experience:
Minimum of 5 years of experience as a Business Analyst, with at least 2 years in a senior role
Experience with automation and innovation projects highly desirable
Strong understanding of automation technologies, such as RPA (Robotic Process Automation) and AI (Artificial Intelligence).
Excellent communication and interpersonal skills
Experience with data analysis and visualization tools (e.g., Excel, SQL, Power BI
Strong problem-solving and analytical abilities
Demonstrated experience driving projects to completion and serving as key support to leadership
Tools Experience:
Familiarity with UiPath, SQL, Advanced Excel, Agile, Scrum, Jira, Confluence, Power BI, SharePoint
SAP Principal Engineer/SAP ABAP Developer
Senior implementation consultant job in Columbus, OH
Notes:
Contract to hire -while on contract for 6 months, they can work remotely with occasional travel to location (at least once a month)
After conversion, they need to be onsite Tue and Thu.
Interviews: 1st level is virtual; 2nd will be onsite
Skills for SAP Principal Engineer - Ability to review ABAP Code and coach developers. SAP Architecture expert. Expertise in SAP modules (PM, MM, FI/CO, and GRC).
Qualifications:
•7+ years' experience as an SAP Engineer
•1+ years of experience in project management
•Ability to work effectively in an outsourced IT environment
•Experience with and knowledge of legacy and new computing architectures
•Experience with managing technology costs
•Experience working with a variety of technologies within a domain " Bachelor's Degree in Computer Science, Engineering or related discipline or relevant work experience
SAP BRIM - Convergent Mediation Consultant - Remote - JOBID661
Remote senior implementation consultant job
The SAP BRIM - Convergent Mediation Consultant will be a key member of the project team with responsibility for servicing the business community with billing mediation needs. The role involves designing, implementing, and supporting mediation solutions to enable seamless data collection, aggregation, and processing. This role requires extensive technical knowledge of SAP Convergent Mediation, integration with S/4 HANA BRIM modules, and the ability to handle high-volume data processing.
Key Responsibilities:
SAP Convergent Mediation Development:
Configure and implement SAP Convergent Mediation components for collecting and processing usage data from various sources.
Develop custom mediation scenarios to meet specific business needs, including data validation, transformation, aggregation, and enrichment.
Configure mediation rules for rating, charging, and ensuring data accuracy.
Integration with S/4 HANA BRIM:
Integrate SAP Convergent Mediation with BRIM modules such as Subscription Order Management (SOM), and Convergent Invoicing (CI).
Ensure seamless data flow between mediation and downstream billing processes, including SAP FI-CA (Financial Contract Accounting).
High-Volume Data Processing:
Handle high-volume usage data from multiple data streams and external systems.
Optimize mediation processes for scalability and performance in high-demand environments.
Business Requirements Analysis:
Collaborate with business stakeholders and functional teams to gather and analyze requirements for mediation solutions.
Translate business requirements into technical specifications for mediation processes.
Design & Architecture:
Design robust and scalable mediation solutions that align with SAP best practices and industry standards.
Ensure alignment of mediation processes with overall S/4 HANA BRIM architecture.
Testing & Quality Assurance:
Conduct unit testing, system testing, and performance testing of mediation components.
Troubleshoot and resolve technical issues related to mediation processes.
Documentation & Support:
Prepare detailed technical documentation for mediation configurations and custom developments.
Provide support during go-live and post-go-live phases, including monitoring and issue resolution.
Train team members and end-users on mediation processes and tools.
Key Qualifications:
Technical Expertise:
7+ years of SAP experience with at least 3+ years in SAP Convergent Mediation and S/4 HANA BRIM.
Strong understanding of mediation processes, including data collection, validation, transformation, and enrichment.
Experience with SAP Convergent Charging (rating and charging) and integration with FI-CA.
Tools & Technologies:
Proficiency in configuring and customizing SAP Convergent Mediation software.
Hands-on experience with integration technologies such as REST/SOAP APIs and middleware platforms.
Knowledge of high-volume data handling tools and techniques.
Soft Skills:
Excellent problem-solving and analytical skills to address complex mediation scenarios.
Strong communication skills for interacting with business and technical teams.
Ability to work collaboratively in a team environment.
Education & Certification:
Bachelor's degree in computer science, Information Technology, or a related field.
SAP BRIM or SAP Convergent Mediation certifications preferred
Preferred Experience
Experience with end-to-end implementation of SAP Convergent Mediation in S/4 HANA BRIM projects.
Knowledge of media, telecommunications, or utilities industry processes.
Exposure to third-party systems such as payment gateways, CRM systems, and external usage data providers.
Sr Consultant -- Insurance
Remote senior implementation consultant job
Insurance: Synpulse USA Inc. Find out if this opportunity is a good fit by reading all of the information that follows below. seeks Sr Consultant -- Insurance in NY, NY, to play vital role in further building up Synpulse USA's Insurance practice around digital transformation & operational excellence topics by making key contributions to bus.
dvlpmt, talent mgmt, oversight of delivery work, & thought leadership.
Req'mts: Bachelor's or foreign equiv in Risk Mgmt, Risk Analytics, Risk Mgmt & Insurance, or rel.
field & 3 yrs of exp: working w/mgmt consulting, corp.
strategy, enterprise architecture, bus.
dvlpmt, or mgmt w/in an insurance firm.
In alternative, bus.
will accept Master's or foreign equiv in one of above listed fields & 1 yr of exp performing above listed skills.
Telecommuting &/or work from home may be permissible pursuant to company policies.
When not telecommuting, must report to work site.
Offered salary is between $130,000 & $135,000/yr.
40 hrs/wk.
10% trvl req'd domestically/internationally. xevrcyc
Pls email resume to & indicate job code HP102725AD.
JobiqoTJN.
Keywords: Insurance Consultant, Location: BOWLING GREEN, NY
- 10060
Senior Implementation Consultant
Remote senior implementation consultant job
eClinical Solutions helps life sciences organizations around the world accelerate clinical development initiatives with expert data services and the elluminate Clinical Data Cloud - the foundation of digital trials. Together, the elluminate platform and digital data services give clients self-service access to all their data from one centralized location plus advanced analytics that help them make smarter, faster business decisions.
You will make an impact:
As a Senior Implementation Consultant, you will be responsible for liaising with our clients and internal stakeholders to align our client's clinical data strategy to tools and functionality within elluminate.
Accelerate your skills and career within a fast-growing company while impacting the future of healthcare.
Your day to day:
Participate in elluminate implementations by providing business process and product best practices consulting services to support the technical and project management team members
Provide efficient and effective implementation services for clients, by ensuring appropriate requirements gathering through sound assessment of the clients' elluminate environment and expectations
Consult in a post-implementation capacity to measure and drive an increase in the ROI customers receive from elluminate
Steer productive elluminate implementation workshops through a consultative process, administer training sessions, if necessary, and provide high-quality support
Align client clinical data review objectives to functionality in elluminate and delivers gap analysis where applicable
Collaborate with Technical, Engineering, Product, and Project Management team members to develop new and enhanced product offerings in alignment with client objectives; drafts specifications and prototypes as needed
Configure elluminate software to meet the client requirements
Support elluminate training team in preparation of course materials and delivery of courses
Assist sales effort to drive new sales by delivering Proof of Concept, Prototypes/Pilots and targeted presentations that fulfill client expectations
Collaborate with Marketing to develop client specific case studies and share client success
Participate in the development of new processes, best practices, and recommend improvements to all procedures to ensure an optimal level of client satisfaction
Ensure compliance with eClinical Solutions and industry quality standards, guidelines, and procedures
Other duties as assigned
Take the first step towards your dream career. Here is what we are looking for in this role.
Qualifications:
Bachelor's degree or higher preferred, analytic discipline a plus and/or equivalent work experience
5+ years of experience Pharmaceutical/Biotechnology/CRO
Experience in a software development environment a plus
Knowledge of the drug development process and clinical trial execution as they relate to data collection, management, analytics, and reporting
Understanding database concepts and ability to use data to optimize reporting, data mapping and programming
Analytical and technical skills and experience with analytic software applications (i.e., Spotfire, J-Review, Qlik, Tableau)
Prior management and delivery of technical projects in a professional services environment is a plus
Proficiency with clinical data review and analytics solutions required
Accelerate your skills and career within a fast-growing company while impacting the future of healthcare. We have shared our story, now we look forward to learning yours!
eClinical is a winner of the 2023 Top Workplaces USA national award! We have also received numerous Culture Excellence Awards celebrating our exceptional company vision, values, and employee experience. See all the details here: ******************************************************
eClinical Solutions is a people first organization. Our inclusive culture values the contribution that diversity brings to our business. We celebrate individual experiences that connect us and that inspire innovation in our community. Our team seeks out opportunities to learn, grow and continuously improve. Bring your authentic self, you are welcome here!
We are proud to be an equal opportunity employer that values diversity. Our management team is committed to the principle that employment decisions are based on qualifications, merit, culture fit and business need.
Pay Range
US Pay Ranges $116,000-$145,000 USD
Auto-ApplySalesforce Senior Implementation Consultant
Remote senior implementation consultant job
Attain Partners is an innovative consulting firm dedicated to disrupting the status quo to change the world and improve the lives of those we touch. From strategy to technology and everywhere in between, our experts use their unique skills to advance the important missions of education, nonprofit, healthcare, and state and local government clients.
People are at the center of all we do, and that's why we empower career growth, provide industry-leading benefits packages, encourage a flexible work environment, and foster a culture of inclusion to support the needs of our team. We share a collective passion for our mission and our people. Guided by our seven core values, The Attain Way, our vision is the foundation of our culture-to be and
attain
the best.
Job Description
Attain Partners is looking for an experienced Senior Salesforce Implementation Consultant to join our growing Education Services team and help advancement and fundraising teams around the world make the leap to Salesforce. In this role, you'll lead the implementation of the most popular solutions in the industry, which includes Kindsight's ascend product and Salesforce's Education Cloud.
As a Senior Implementation Consultant, you'll be responsible for guiding diverse clients through a collaborative implementation process, designing solutions and configuring various Salesforce-based products and features to meet their needs and ensure their success. You'll also be responsible for providing advice and best practices, leading user testing, and supporting data and deployment activities.
Our clients appreciate the interest we take in their needs and the experience and expertise we bring to their project. The ideal candidate can continue to grow that reputation and have a desire to do so.
Job Responsibilities
Conduct discovery and scope definition activities to develop an holistic solution design and the supporting sprints and stories for implementing it.
Lead client stakeholders through the planning, build, test and deploy phases of each core implementation sprint and ultimately complete a majority of the configuration in collaboration with your project team.
Serve as a trusted advisor for key business and technology stakeholders, and support decision making through experience-based guidance and best practices, industry knowledge and product expertise.
Collaborate closely with Data Services team members to incorporate and support their data migration and integration activities throughout the project.
Lead and/or coordinate with other consultants on the implementation of various integrated solutions (e.g. Salesforce Marketing Cloud, Experience Cloud, Blackthorn, Conga, Formstack)
Support the broader Attain Partners team by sharing and documenting best practices, contributing new ideas to our collective way of working and helping build and grow our pipeline of new clients.
Required Skills
Expert level understanding of Salesforce and its core clouds (e.g., Sales, Service, Experience) and extensive experience performing advanced configuration tasks, including the development of custom solutions and automations (Flows), use of custom metadata and custom settings, and implementation of comprehensive security frameworks.
Some experience working with or in education institutions or non-profits.
Experience implementing enterprise-level Salesforce and related technology projects from inception through go-live with repeated and demonstrable success.
Experience delivering projects using agile software development methodologies, including sprint planning, user story and acceptance criteria definition, user acceptance testing and deployment.
Experience defining business requirements, writing user stories, and providing detailed system architectures and solution designs.
Experience mocking up, diagraming and/or documenting process flows, integrations, complex automations and UX/UI designs to communicate recommended future state solutions and business processes.
A strong, demonstrable understanding of database design and system architecture concepts, methods and technologies.
Experience supporting and building out integrations between Salesforce and external systems using both drag-and-drop tools (e.g., Zapier) and more complex ETL tools (e.g., Jitterbit, Mulesoft, Talent).
Demonstrable knowledge and understanding of relevant programming languages, logic and constructs common to Salesforce, including Apex, Lightning Pages and Components, Visualforce, SOQL and SOSL.
Advanced understanding of environment management, release management, code versioning best practices, and deployment methodologies.
Excellent oral and written communication, presenting, meeting facilitation, negotiation, decision making, and problem solving skills.
Desired Skills
6+ years direct experience in implementing, managing and/or supporting CRM systems and related technologies.
2+ years direct experience configuring and administering solutions in Salesforce.
Salesforce Admin Certification and one other advanced certification in Salesforce or related products (e.g., Advanced Admin, Platform Developer, ascend/Affiniquest Certifications)
2+ years working in university or non-profit fundraising and alumni/constituent relations is preferred.
Experience implementing or managing an instance of Education Cloud, Kindsight ascend or Affiniquest.
Experience implementing or administering Experience Cloud, Marketing Cloud or Data Cloud; related certifications are a plus.
Project management skills and experience in managing teams
Direct, hands-on experience with software development using relevant languages (e.g. Apex, LWC) and tools (e.g. IDEs, Git, product CLIs and APIs).
Strong knowledge of data management, including data capture, queries, warehousing, segmentation, storing, cleansing, and security
Strong knowledge of CRM software quality assurance best practices and methodologies
Experience supporting sales and business development
Bachelor's degree or higher in a related field or 8+ consecutive years of relevant work history.
Additional Information
Attain Partners values your mental, emotional, and physical health and wellbeing. Our comprehensive benefits package starts on your first day of employment and includes benefits such as:
Competitive health, dental, and vision coverage, HSA and FSA accounts, life and disability insurance, fertility and family planning benefits, and employee assistance and discount programs
11 paid federal holidays and flexible unlimited time off (UTO)
Generous 401(k) matching with immediate vesting
Flexible career paths - our career tracks provide advancement, mobility, and flexibility as you continue to grow with us
A healthy environment where we value unique experiences, and care about everything that makes you, you
Attain Partners is committed to fair and equitable compensation practices. Individual base salary for this position is unique to each candidate and will be commensurate with experience, education, and skills, ranging from $90,000- $160,000. In addition to base salary, this role is eligible for an annual discretionary bonus.
Interested in this position but the compensation isn't quite right? Let us know your expectations, and we'll see if we can make it happen based on your qualifications.
Attain Partners is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Applicants have rights under Federal Employment Laws. For more Information visit EEO, EEO Poster Supplement, Family and Medical Leave Act (FMLA), and Employee Polygraph Protection Act (EPPA).
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.
Auto-ApplySenior Implementation Consultant, Risk Advisory
Remote senior implementation consultant job
About Us:
Fieldguide is establishing a new state of trust for global commerce and capital markets through automating and streamlining the work of assurance and audit practitioners specifically within cybersecurity, privacy, and financial audit. Put simply, we build software for the people who enable trust between businesses.
We're based in San Francisco, CA, but built as a remote-first company that enables you to do your best work from anywhere. We're backed by top investors including Bessemer Venture Partners, 8VC, Y Combinator, Floodgate, Elad Gil, Justin Kan, Qasar Younis, Eric Ries, and more.
We value diversity - in backgrounds and in experiences. We need people from all backgrounds and walks of life to help build the future of audit and advisory. Fieldguide's team is inclusive, driven, humble and supportive. We are deliberate and self-reflective about the kind of team and culture that we are building, seeking teammates that are not only strong in their own aptitudes but care deeply about supporting each other's growth.
As an early stage start-up employee, you'll have the opportunity to build out the future of business trust. We make audit practitioners' lives easier by eliminating up to 50% of their work and giving them better work-life balance. If you share our values and enthusiasm for building a great culture and product, you will find a home at Fieldguide.
About the Role:
As an Senior Implementation Consultant at Fieldguide, you will be an integral member of our go-to-market team, working directly with our Customer Success and greater Go-To-Market teams to make significant impacts on our customer's adoption of our platform.
Reporting into our Head of Solutions, you will provide new Fieldguide customers with seamless onboarding experiences built to maximize our customers' return on investment quickly. Our unique onboarding program, Fieldguide Accelerator, is designed to be best-in-class and prioritize quick time to value. You will be responsible for delivering this program to new Fieldguide customers.
What You'll Do:
Build trust with customers. Maintain regular engagement cadences with customers through all phases of their implementation, from sales handoff to value realization.
Guide growth. Create a plan that outlines the customer's goals with implementing Fieldguide and activities needed to meet those goals. Maintain regular reviews during their onboarding process to track progress and adapt plans where necessary.
Build champions. Cultivate customer champions and grow their Fieldguide knowledge.
Advocate for the customer. Be the link between the customer and Fieldguide's Engineering, Product, Design; Customer Enablement; Sales; and other cross-functional teams. Be aware of and communicate customer needs internally to help shape the product roadmap, internal processes, and future onboarding iterations.
Mitigate risks. Be proactive in identifying success risks and develop decisive action plans to mitigate them.
Measure and document progress. Document the value Fieldguide provides to our customers by detailing customer case studies, new use cases and success metrics. Track customer progress against their adoption map, and be able to plot customer value realization over time.
About You:
Deep industry knowledge and at least 2+ years of experience in financial audit or assurance is a must.
Hands-on experience with 3+ years in technology consulting, customer onboarding, implementation, or similar, at a top management consulting firm (preferred) or high-growth startup. Strong consulting skills helping complex organizations succeed, with proven results driving business value for customers as their trusted advisor.
You are a team player, and you are mission-first. You're joining a hard-working team that trusts each other deeply. We won't compromise on this.
Project management proficiency with proven ability to prioritize and manage multiple customers, projects and requests with little direct oversight. You are able to professionally problem-solve, while juggling several customers.
Executive presence and ability to influence change. Demonstrated history of communicating effectively with customers and across internal teams.
Bias towards action. You take ownership of projects end-to-end and see them through to completion, with minimal direction or oversight.
More about Fieldguide:
Fieldguide is a values-based company. Our values are:
Fearless - Inspire & break down seemingly impossible walls.
Fast - Launch fast with excellence, iterate to perfection.
Lovable - Deliver happiness & 11 star experiences.
Owners - Execute & run the business with ownership.
Win-win - Create mutual value & earn trust for life.
Inclusive - Scale the best ideas with inclusive teams.
Some of our benefits include:
Competitive compensation packages with meaningful ownership
Unlimited PTO
401k
Wellness benefits, including a bundle of free therapy sessions
Technology & Work from Home reimbursement
Flexible work schedules
Auto-ApplyData Services Senior Implementation Consultant (Remote)
Remote senior implementation consultant job
Medidata follows a hybrid office policy in which employees who are hired for an in-person position are expected to work on site a certain number of days per week in accordance with Company policy. About our Company: Medidata is powering smarter treatments and healthier people through digital solutions to support clinical trials. Celebrating 25 years of ground-breaking technological innovation across more than 36,000 trials and 11 million patients, Medidata offers industry-leading expertise, analytics-powered insights, and one of the largest clinical trial data sets in the industry. More than 1 million users trust Medidata's seamless, end-to-end platform to improve patient experiences, accelerate clinical breakthroughs, and bring therapies to market faster. Discover more at *****************
About the Team:
The Data Services Senior Implementation Consultant help ensure that Medidata's software applications are implemented or enabled in accordance with Medidata standard business processes, meet client requirements and adhere to Good Clinical Data Management Practices. SICs also consult with our clients, provide guidance and make suggestions on how to best implement Medidata's software to provide the most value.
The SICs work with Project Managers and other functional departments during the implementation or enablement of Medidata's software applications, in addition to helping in the training, education and mentoring of colleagues. SICs are leaders of clients and internal colleagues, as well as champions of our products and processes.
Responsibilities:
* Support planning and conduct of eCOA clinical studies across the phases (I-IV)
* Provide solid Data Management expertise and guidance during decision making and/or issue resolution process
* Contribute to cross-functional expectations on data quality and data cleaning activities incorporated into the Data Management Quality Plan
* Provide ongoing data cleaning to identify issues/risks in data quality and data cleaning performance
* Support and maintain strong alliances with other functions and with CRO partners
* Discuss and design project specific technical solutions which support the data management plan
* Continuously improve Data Management service processes and data quality measures
* Deliver high quality Clean Databases
* Is a member of the client team and internal study team and lead relevant discussions
* Contributes to a transparent benchmarking of Data Management activities within function and study team
* Initiates the DTS package and contributes to the set-up and testing of the eCRF incl. Edit Checks, data listings, and reports, in close cooperation with study team
* Serves as main contact on implementation topics related to data management activities. (e.g. mentoring junior staff, training team members, leading or contributing to expert working groups)
Qualifications:
* Deep experience in clinical development, especially demonstrating expert knowledge of strategy, operations, and analytics within the Clinical R&D space
* Expertise in study planning and optimization, and knowledge across eCOA clinical development practice areas/technologies as a whole
* Demonstrated ability to drive, delegate, and deliver multiple, (manage) complex projects and projects to success
* Strong, clear communicator with ability to consult confidently; has good command of public speaking and presentation skills
* Minimum 4-year university/college degree (analytic discipline a plus) or equivalent work experience with a minimum of 5 years of experience
* 3+ years related eCOA experience
* 5+ years in Clinical Data Management
* Multi-year experience working with clinical trials, or equivalent combination of education and experience required.
* Prior data management or clinical trial software consulting experience preferred.
* Demonstrated experience leading and supporting project teams and meeting project timelines
As with all roles, Medidata sets ranges based on a number of factors including function, level, candidate expertise and experience, and geographic location.
* The salary range for positions that will be physically based in the NYC Metro Area is $96,000.00 - 128,000.00
* The salary range for positions that will be physically based in the California Bay Area is $101,250.00 - 135,000.00
* The salary range for positions that will be physically based in the Boston Metro Area is $94,500.00 - 126,000.00
* The salary range for positions that will be physically based in Texas or Ohio is $84,375.00 - 112,750.00
* The salary range for positions that will be physically based in all other locations within the United States is $85,000.00 to 114,000.00
Base pay is one part of the Total Rewards that Medidata provides to compensate and recognize employees for their work. Most sales positions are eligible for a commission on the terms of applicable plan documents, and many of Medidata's non-sales positions are eligible for annual bonuses. Medidata believes that benefits should connect you to the support you need when it matters most and provides best-in-class benefits, including medical, dental, life and disability insurance; 401(k) matching; flexible paid time off; and 10 paid holidays per year.
Equal Employment Opportunity:
In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Medidata are based on merit, qualifications and abilities. Medidata is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age, disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. Medidata will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.
Applications will be accepted on an ongoing basis until the position is filled.
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Senior Consultant- OneStream Implementation
Remote senior implementation consultant job
From the beginning, our goal was to establish an advisory firm that stands apart from the rest - one that is grounded in our Core Values and dedicated to creating a positive experience not just for our clients, but for our people too. We firmly believe in the strength of collaboration, enthusiasm, generosity, and perseverance as the driving forces behind our success. With advisory solutions spanning accounting and risk, technology-enabled transformation, and transactions, we partner with our clients to solve today's challenges and deliver present and future value.
Our commitment to our people has earned us numerous awards including Inc5000's Fastest Growing Companies and Glassdoor's Best Places to Work. Explore what our employees have to say about our unique culture by clicking here.
By joining our rapidly growing Business Transformation practice you will serve as a trusted partner to our clients. You'll bring your first-hand experience, unique perspectives, and functional knowledge to deliver tailored integrated solutions. These not only address today's challenges but also lay the groundwork for future success. With support from experienced leaders and a dedicated coach, you will join a collaborative community that encourages contributions beyond the scope of client delivery.What You'll Do:
Gather client requirements and translate into functional and technical design
Provide hands on development and testing throughout all phases of a OneStream Implementation
Deliver organization, process, and technology enhancements to align with industries best practices
Manage projects adeptly, identify potential issues and risks, and communicate feedback timely to program leadership
Collaborate with other team members to ensure smooth and successful OneStream implementations, leveraging your leadership skills to drive initiatives forward
Assist in identifying opportunities for improvement in client operations and performance through analytics and strategic insights
Comfort with AI: Demonstrated ability to responsibly explore and adopt firm-approved AI tools to enhance productivity and innovation.
Continuous Learning Mindset: Openness to learning and applying emerging technologies including AI and automation in alignment with firm policies and client standards.
What You'll Bring:
A minimum of 2 years of hands-on experience implementing OneStream or a minimum of 3 years' experience with other EPM Tools, such as Oracle, Hyperion, Anaplan or Adaptive
2 years of experience in Consulting, Finance, Accounting or Financial Systems
Experience with analytical and modeling tools, with the ability to construct complex financial models for analysis and forecasting
Experience in distilling key data into concise executive dashboards
Experience in professional services
Comfort with AI: Demonstrated ability to responsibly explore and adopt firm-approved AI tools to enhance productivity and innovation.
Continuous Learning Mindset: Openness to learning and applying emerging technologies including AI and automation in alignment with firm policies and client standards.
Qualifications:
Bachelor's degree in Business or similar discipline
OneStream knowledge or implementation experience
Willingness to travel based on client preferences
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Benefits Summary
The CrossCountry total rewards package includes comprehensive healthcare options, including medical, dental, and vision coverage; flexible spending accounts; and a 401(k) with company matching. Additionally, employees can take advantage of generous parental and maternity leave policies, technology stipends, and wellness reimbursement programs, all designed to support both professional growth and personal well-being. For detailed information about benefits at CrossCountry, please visit our dedicated benefits site:
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Equal Employment Opportunity (EEO)
CrossCountry provides equal employment opportunities (EEO) to all employees and applicants for employment and believes that respect and fair treatment are critical to creating a productive and inclusive workplace.
As an equal opportunity employer, CrossCountry is fully committed to comply with all federal, state, and local laws and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability, pregnancy, genetics, sexual orientation, veteran status, gender identity or expression or any other protected characteristic. The company also complies with pay transparency and labor laws applicable to all terms and conditions of employment.
Auto-ApplySenior Epicor ERP Implementation Consultant
Remote senior implementation consultant job
TeccWeb is an Epicor Service Partner specializing in the implementation and optimization of Epicor ERP solutions for mid-market companies worldwide. Our team consists of certified Epicor consultants with expertise in information technology, database development, program customization, SSRS, Crystal Reports, business process re-engineering, and employee training.
With our diverse skill set and collaborative approach, we help clients solve complex business challenges and maximize the value of their ERP systems. Our success is built on strong, long-term partnerships with our clients.
We are seeking experienced ERP consultants to join our growing team and support our increasing customer base.
Role and Responsabilities
As a Senior Epicor ERP Implementation Consultant, you will play a key role in ensuring the success of our clients' projects. Your responsibilities will include:
Analyzing clients' business needs and objectives to recommend tailored ERP solutions.
Configuring, testing, and deploying the Epicor ERP system based on client requirements.
Providing user training and change management support to facilitate adoption.
Drafting functional specifications for custom enhancements, integrations, and reports.
Managing and tracking project progress, including resource planning, prioritization, and deadlines.
Troubleshooting and providing technical and functional support to clients.
Assisting with data migration and integration with existing systems.
Collaborating closely with internal teams and clients to ensure seamless implementations.
Maintaining Epicor certification and continuously developing your skills.
What We're Looking For
Bachelor's degree in Computer Science, Business Administration, Accounting, or a related field.
Proven experience in Epicor ERP implementation or working in an Epicor ERP environment.
Knowledge in Epicor Kinetic 10
Epicor certification (preferred).
Strong communication and client relationship skills.
Ability to work independently while collaborating with a team.
Availability for regular travel to client sites in addition to remote work.
What We Offer
Fully remote position in Canada or USA (no relocation required).
Competitive salary, based on experience.
Comprehensive benefits package, including health, dental, disability, and life insurance.
Opportunities for career growth and ongoing training.
Join TeccWeb and be part of a team of experts working on exciting projects!
Auto-ApplySr. Acumatica Implementation Consultant - Remote
Remote senior implementation consultant job
If you're energized by understanding how businesses operate and helping them work smarter through technology, this role is for you. We're looking for a Sr. Acumatica Implementation Consultant who brings strong business insight and a consultative mindset-someone who can see beyond system configuration to truly understand a client's goals, challenges, and opportunities. This is a role for a communicator, problem solver, and trusted advisor who enjoys making an impact through both strategy and execution.
Key Responsibilities
Lead end-to-end Acumatica ERP implementations, including discovery, requirements gathering, system configuration, testing, and go-live support.
Conduct in-depth business process reviews with clients to understand their operational goals, pain points, and workflows.
Translate complex business requirements into practical, scalable solutions within Acumatica and integrated applications.
Serve as a trusted advisor to clients, providing recommendations for improving operational efficiency, reporting, and overall business performance.
Facilitate client workshops and training sessions to promote effective system adoption and long-term success.
Support clients through data migration, including data validation, cleansing, and import processes.
Configure integrations with third-party applications to enhance ERP functionality.
Develop reports and dashboards that deliver meaningful insights into key business metrics.
Provide post-implementation support, guidance, and optimization as clients grow and evolve.
Professional Expectations
Maintain high standards of client communication, professionalism, and responsiveness.
Manage multiple concurrent projects and tasks while meeting deadlines and deliverable expectations.
Log and document project activities accurately and consistently.
Collaborate with project managers and internal teams to ensure alignment on project scope, timelines, and outcomes.
Continue developing Acumatica product expertise through ongoing certification and learning.
Skills and Qualifications
Exceptional communication and interpersonal skills, with the ability to connect confidently with both executives and end users.
Strong business acumen and understanding of accounting principles, financial statements, and operational workflows across industries such as distribution, manufacturing, construction, or services.
Demonstrated ability to analyze and solve complex business challenges with technology-driven solutions.
Proficiency in Microsoft Office 365 (Excel, Word, Outlook, Teams, SharePoint). Experience with SQL or data querying a plus.
Organized, detail-oriented, and able to manage competing priorities independently.
Experience and Education
3+ years of experience implementing, consulting on, or supporting Acumatica ERP.
Prior experience in business management, consulting, or operations leadership strongly preferred.
Bachelor's degree in Accounting, Finance, Business Administration, or a related field (Master's degree preferred).
Current Acumatica Certified Business Consultant credential; additional certifications are a plus.
Onboarding & Implementation Manager
Remote senior implementation consultant job
The Onboarding & Implementation Manager is key driver of customer success, overseeing the complete onboarding lifecycle for new and expanding clients. This role ensures seamless integration into Future Tech's ecosystem through structured coordination, transparent communication, and operational precision. By managing account setup, service configuration, and cross-departmental alignment, the Manager enables scalable global service delivery and an exceptional customer experience.
Beyond day-one execution, this role partners closely with Quality Assurance (QA) to address Operational Audit findings and drive continuous improvement initiatives. The Manager proactively identifies recurring bottlenecks, process inefficiencies, and customer pain points, implementing corrective actions to enhance scalability and customer satisfaction. They also ensure that all process documentation remains current and reflective of evolving best practices, reinforcing Future Tech's commitment to operational excellence and a best-in-class customer experience.
This is a U.S.-based remote position. The work hours are Monday - Friday, 8:30a -5:30p Eastern time. Our Benefits offerings include Medical, Dental, and Vision Insurance, 401k with company match, and PTO.
This position has responsibilities that include working with a government contractor; therefore, U.S. citizenship is required. Key Responsibilities
Customer Onboarding & Implementation Management
Lead and manage the full lifecycle of the customer onboarding process through go-live.
Ensure customers have a clear understanding of Future Tech's onboarding milestones, deliverables, and service expectations.
Coordinate internal readiness activities:
Account Creation
Customer Portal
Hardware Ordering / Procurement (A Stock)
B Stock Processing (“Get a Computer,” “Return Equipment,” “Refresh”)
Warehouse Processing / Services
Configuration Services (Asset Tagging, Imaging, Software Installations, etc.)
Reporting (Service Levels, KPIs, ASN, Invoicing, etc.)
Serve as the primary point of contact for onboarding-related inquiries and updates.
Cross-Functional Collaboration
Partner with Global Supply Chain and Purchasing to ensure products, pricing, and service offerings are properly configured and globally aligned.
Collaborate closely with Sales, IT, Finance, and Operations to confirm all customer requirements are documented, validated, and delivered.
Facilitate communication and coordination between internal departments, vendors, and customer stakeholders to maintain full transparency throughout the onboarding process.
Customer Experience & Success
Design and execute an onboarding journey that provides a positive and consistent customer experience across all engagements.
Proactively identify and address potential roadblocks to ensure timelines and service quality standards are met.
Collect customer feedback post-onboarding to identify opportunities for continuous improvement and customer satisfaction.
Documentation & Reporting
Develop and maintain onboarding documentation, including customer setup guides, process workflows, and operational readiness checklists.
Prepare and maintain implementation documents, including technical specifications, and work instructions.
Provide regular status reports, risk assessments, and performance summaries to senior leadership and customer stakeholders.
Track and report onboarding metrics (time-to-launch, error rate, customer satisfaction) to measure process efficiency.
Risk Management & Compliance
Identify and mitigate potential onboarding risks, including data, compliance, and logistical challenges.
Ensure all onboarding activities comply with internal policies, customer agreements, and applicable regulations.
Continuous Improvement
Lead debriefing sessions with internal teams and customers to capture lessons learned and process enhancements.
Contribute to developing scalable onboarding methodologies and tools for future customers.
Qualifications and Skills
Education:
Bachelor's degree in Information Technology, Business Administration, Supply Chain, or a related field.
Certifications in ITIL, Customer Success Management, Project Management or Process Improvement are a plus.
Experience:
3-5 years of experience in customer onboarding, implementation, or service transition within a technology or hardware reseller environment.
Strong background in cross-functional coordination (Sales, Procurement, IT, Supply Chain).
Experience managing customer-facing initiatives and ensuring service delivery excellence.
Skills:
Customer Success Orientation: Proven ability to deliver exceptional onboarding experiences and build trust with customers.
Organizational & Coordination: Strong ability to manage multiple implementations simultaneously with attention to detail.
Vendor & Partner Collaboration: Skilled in coordinating with vendors, IT, accounting, purchasing, logistics, and supply chain teams to align deliverables.
Communication: Excellent written and verbal communication skills, capable of translating technical information.
Analytical & Problem-Solving: Able to identify bottlenecks, propose solutions, and optimize processes.
Technical Skills:
Proficient with Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
Experience with CRM or onboarding software (ServiceNow, etc.) preferred.
Familiarity with IT systems, hardware, cloud solutions, and configuration services beneficial.
Strong documentation skills with experience translating complex workflows into clear, structured SOPs and training materials.
Soft Skills:
Exceptional interpersonal and teamwork skills.
Customer-first mindset with a focus on long-term relationship building.
Adaptability to changing priorities and customer requirements.
Strong initiative and accountability in driving results.
Working Conditions
Full-time position; occasional travel may be required for customer visits or cross-functional workshops.
This position has responsibilities that include working with a government contractor; therefore, U.S. citizenship is required.
Additional Information
The Customer Onboarding & Implementation Manager will play a key role in shaping the first impression of Future Tech's services, ensuring new customers experience a seamless, efficient, and value-driven introduction to our organization. This role provides the opportunity to partner with a diverse global team and directly impact customer satisfaction and long-term retention.
Employment decisions at Future Tech Enterprise, Inc. will be based on merit, qualifications, and abilities. Future Tech Enterprise, Inc. does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.
Auto-ApplyConsulting Associate - Primary Market Research (Remote)
Remote senior implementation consultant job
About M3 USA:
M3 USA is at the forefront of healthcare innovation, offering digital solutions across healthcare, life sciences, pharmaceuticals, and more. Since our inception in 2000, we've seen remarkable growth, fueled by our mission to utilize the internet for a healthier world and more efficient healthcare systems.
Our success is anchored in our trusted digital platforms that engage physician communities globally, facilitating impactful medical education, precise job placement, and insightful market research. M3 USA prides itself on a dynamic and innovative work environment where every team member contributes to global health advancements.
Joining M3 USA means being part of a dedicated team striving to make a significant difference in healthcare. We provide a unique opportunity for you to be at the cutting edge of healthcare innovation, shaping the future in a meaningful career. Embrace the chance to drive change with M3 USA.
Due to our continued growth, we are hiring for a Consulting Associate with Michael Allen Company!
About the Business Unit:
Michael Allen Company is a Healthcare management consulting firm located in Darien, CT dedicated to helping clients accelerate growth by improving market and customer insight. The firm has a forty-year track record of helping clients achieve profitable growth, bringing unique analytic capabilities, experienced Consultants, and a customized effort to each engagement.
Areas of specialization include pipeline product planning and growth management, marketing and sales effectiveness, resource allocation, and growth strategy development for global healthcare firms. The firm enjoys distinguished industry presence in traditional pharmaceutical companies, biotech firms and medical product manufacturers.
By leveraging abundant data that is available in this industry, MAC Consultants work towards finding innovative commercial strategies that maximize the efficiency of the resources and effectiveness of the efforts used for products and services that enhance/extend/save lives
Design, execute, and analyze primarily quantitative primary market research studies with healthcare professionals, patients, and other stakeholders, delivering clear and actionable insights to support life sciences client decision-making.
Develop research materials (e.g., screeners, discussion guides, questionnaires), manage programming, fieldwork and data collection processes, and synthesize findings into high-quality reports and presentations aligned with client objectives.
Manage multiple concurrent projects (up to 3), coordinating with internal teams, external partners (e.g., recruitment agencies, fieldwork vendors), and client stakeholders to ensure smooth execution and on-time delivery.
Duties and Responsibilities
Translate client business questions into structured research designs, selecting appropriate methodologies (qualitative, quantitative, or mixed-method) and ensuring robust sampling and execution.
Act as the primary client contact during engagements, providing regular updates, addressing queries, and ensuring alignment throughout the research process.
Lead the analysis and interpretation of primary research data, uncovering key insights and crafting strategic recommendations that drive client value.
Stay current with best practices in healthcare market research, incorporating innovative approaches, digital methodologies, and respondent engagement techniques into project work.
Qualifications
Education and Training Required:
Master's degree in biostatistics, statistics, epidemiology, economics, mathematics, engineering, operations research, health informatics or a related field from an elite institution with a strong academic record; at least four years of relevant and progressively responsible work experience as a quantitative analyst, using varied procedures and problem-solving methodologies in a healthcare professional services firm, healthcare sciences product company or related organization.
Minimum Experience:
Minimum of two years of hands-on experience in global market research, with a strong and demonstrable focus on primary market research. Experience working with large healthcare datasets, applying statistical analysis, and generating actionable insights is a strong plus but not required.
Direct experience with statistical tools, including SPSS, applied in professional or academic settings for data analysis and modeling.
Knowledge, Skill, Ability:
Participation in projects for drug development, business commercialization and brand marketing processes in biopharmaceutical industry
Additional Information
A career opportunity with MAC offers competitive wages, and benefits such as:
Health and Dental
Life, Accident and Disability Insurance
Prescription Plan
Flexible Spending Account
401k Plan and Match
Paid Holidays and Vacation
Sick Days and Personal Days
*M3 reserves the right to change this job description to meet the business needs of the organization
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