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Senior implementation consultant work from home jobs

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  • Implementation Consultant (Remote)

    It Associates 3.4company rating

    Remote job

    6+ Month Contract Role with Option to Hire Our client is looking to add an Implementation Consultant to their Health division Implementation group supporting a Drug Diversion application. This role is responsible for configuring the software as part of the implementation process. The successful incumbent will understand how to transform and configure healthcare data from the customers into their software. In addition, their technical aptitude and ability to understand how to resolve customer issues will directly lead to satisfied customers and business success. This is a customer-facing position, so great interpersonal and communication skills are a must. 2+ years database experience (Experience with SQL is required, MS Access and/or Oracle is a plus) Experience working in a client-facing role Implementation & customer facing experience Experience in healthcare is a very big plus The anticipated hourly rate range for this position is ($32-36/hr). Actual hourly rate will be based on a variety of factors including relevant experience, knowledge, skills and other factors permitted by law. A range of medical, dental, retirement and/or other benefits are available after a waiting period.
    $32-36 hourly 1d ago
  • Senior Implementation Consultant

    Eclinical Solutions 4.4company rating

    Remote job

    eClinical Solutions helps life sciences organizations around the world accelerate clinical development initiatives with expert data services and the elluminate Clinical Data Cloud - the foundation of digital trials. Together, the elluminate platform and digital data services give clients self-service access to all their data from one centralized location plus advanced analytics that help them make smarter, faster business decisions. You will make an impact: As a Senior Implementation Consultant, you will be responsible for liaising with our clients and internal stakeholders to align our client's clinical data strategy to tools and functionality within elluminate. Accelerate your skills and career within a fast-growing company while impacting the future of healthcare. Your day to day: Participate in elluminate implementations by providing business process and product best practices consulting services to support the technical and project management team members Provide efficient and effective implementation services for clients, by ensuring appropriate requirements gathering through sound assessment of the clients' elluminate environment and expectations Consult in a post-implementation capacity to measure and drive an increase in the ROI customers receive from elluminate Steer productive elluminate implementation workshops through a consultative process, administer training sessions, if necessary, and provide high-quality support Align client clinical data review objectives to functionality in elluminate and delivers gap analysis where applicable Collaborate with Technical, Engineering, Product, and Project Management team members to develop new and enhanced product offerings in alignment with client objectives; drafts specifications and prototypes as needed Configure elluminate software to meet the client requirements Support elluminate training team in preparation of course materials and delivery of courses Assist sales effort to drive new sales by delivering Proof of Concept, Prototypes/Pilots and targeted presentations that fulfill client expectations Collaborate with Marketing to develop client specific case studies and share client success Participate in the development of new processes, best practices, and recommend improvements to all procedures to ensure an optimal level of client satisfaction Ensure compliance with eClinical Solutions and industry quality standards, guidelines, and procedures Other duties as assigned Take the first step towards your dream career. Here is what we are looking for in this role. Qualifications: Bachelor's degree or higher preferred, analytic discipline a plus and/or equivalent work experience 5+ years of experience Pharmaceutical/Biotechnology/CRO Experience in a software development environment a plus Knowledge of the drug development process and clinical trial execution as they relate to data collection, management, analytics, and reporting Understanding database concepts and ability to use data to optimize reporting, data mapping and programming Analytical and technical skills and experience with analytic software applications (i.e., Spotfire, J-Review, Qlik, Tableau) Prior management and delivery of technical projects in a professional services environment is a plus Proficiency with clinical data review and analytics solutions required Accelerate your skills and career within a fast-growing company while impacting the future of healthcare. We have shared our story, now we look forward to learning yours! eClinical is a winner of the 2023 Top Workplaces USA national award! We have also received numerous Culture Excellence Awards celebrating our exceptional company vision, values, and employee experience. See all the details here: ****************************************************** eClinical Solutions is a people first organization. Our inclusive culture values the contribution that diversity brings to our business. We celebrate individual experiences that connect us and that inspire innovation in our community. Our team seeks out opportunities to learn, grow and continuously improve. Bring your authentic self, you are welcome here! We are proud to be an equal opportunity employer that values diversity. Our management team is committed to the principle that employment decisions are based on qualifications, merit, culture fit and business need. Pay Range US Pay Ranges $116,000-$145,000 USD
    $116k-145k yearly Auto-Apply 4d ago
  • Salesforce Senior Implementation Consultant

    Attain Partners 4.2company rating

    Remote job

    Attain Partners is an innovative consulting firm dedicated to disrupting the status quo to change the world and improve the lives of those we touch. From strategy to technology and everywhere in between, our experts use their unique skills to advance the important missions of education, nonprofit, healthcare, and state and local government clients. People are at the center of all we do, and that's why we empower career growth, provide industry-leading benefits packages, encourage a flexible work environment, and foster a culture of inclusion to support the needs of our team. We share a collective passion for our mission and our people. Guided by our seven core values, The Attain Way, our vision is the foundation of our culture-to be and attain the best. Job Description Attain Partners is looking for an experienced Senior Salesforce Implementation Consultant to join our growing Education Services team and help advancement and fundraising teams around the world make the leap to Salesforce. In this role, you'll lead the implementation of the most popular solutions in the industry, which includes Kindsight's ascend product and Salesforce's Education Cloud. As a Senior Implementation Consultant, you'll be responsible for guiding diverse clients through a collaborative implementation process, designing solutions and configuring various Salesforce-based products and features to meet their needs and ensure their success. You'll also be responsible for providing advice and best practices, leading user testing, and supporting data and deployment activities. Our clients appreciate the interest we take in their needs and the experience and expertise we bring to their project. The ideal candidate can continue to grow that reputation and have a desire to do so. Job Responsibilities Conduct discovery and scope definition activities to develop an holistic solution design and the supporting sprints and stories for implementing it. Lead client stakeholders through the planning, build, test and deploy phases of each core implementation sprint and ultimately complete a majority of the configuration in collaboration with your project team. Serve as a trusted advisor for key business and technology stakeholders, and support decision making through experience-based guidance and best practices, industry knowledge and product expertise. Collaborate closely with Data Services team members to incorporate and support their data migration and integration activities throughout the project. Lead and/or coordinate with other consultants on the implementation of various integrated solutions (e.g. Salesforce Marketing Cloud, Experience Cloud, Blackthorn, Conga, Formstack) Support the broader Attain Partners team by sharing and documenting best practices, contributing new ideas to our collective way of working and helping build and grow our pipeline of new clients. Required Skills Expert level understanding of Salesforce and its core clouds (e.g., Sales, Service, Experience) and extensive experience performing advanced configuration tasks, including the development of custom solutions and automations (Flows), use of custom metadata and custom settings, and implementation of comprehensive security frameworks. Some experience working with or in education institutions or non-profits. Experience implementing enterprise-level Salesforce and related technology projects from inception through go-live with repeated and demonstrable success. Experience delivering projects using agile software development methodologies, including sprint planning, user story and acceptance criteria definition, user acceptance testing and deployment. Experience defining business requirements, writing user stories, and providing detailed system architectures and solution designs. Experience mocking up, diagraming and/or documenting process flows, integrations, complex automations and UX/UI designs to communicate recommended future state solutions and business processes. A strong, demonstrable understanding of database design and system architecture concepts, methods and technologies. Experience supporting and building out integrations between Salesforce and external systems using both drag-and-drop tools (e.g., Zapier) and more complex ETL tools (e.g., Jitterbit, Mulesoft, Talent). Demonstrable knowledge and understanding of relevant programming languages, logic and constructs common to Salesforce, including Apex, Lightning Pages and Components, Visualforce, SOQL and SOSL. Advanced understanding of environment management, release management, code versioning best practices, and deployment methodologies. Excellent oral and written communication, presenting, meeting facilitation, negotiation, decision making, and problem solving skills. Desired Skills 6+ years direct experience in implementing, managing and/or supporting CRM systems and related technologies. 2+ years direct experience configuring and administering solutions in Salesforce. Salesforce Admin Certification and one other advanced certification in Salesforce or related products (e.g., Advanced Admin, Platform Developer, ascend/Affiniquest Certifications) 2+ years working in university or non-profit fundraising and alumni/constituent relations is preferred. Experience implementing or managing an instance of Education Cloud, Kindsight ascend or Affiniquest. Experience implementing or administering Experience Cloud, Marketing Cloud or Data Cloud; related certifications are a plus. Project management skills and experience in managing teams Direct, hands-on experience with software development using relevant languages (e.g. Apex, LWC) and tools (e.g. IDEs, Git, product CLIs and APIs). Strong knowledge of data management, including data capture, queries, warehousing, segmentation, storing, cleansing, and security Strong knowledge of CRM software quality assurance best practices and methodologies Experience supporting sales and business development Bachelor's degree or higher in a related field or 8+ consecutive years of relevant work history. Additional Information Attain Partners values your mental, emotional, and physical health and wellbeing. Our comprehensive benefits package starts on your first day of employment and includes benefits such as: Competitive health, dental, and vision coverage, HSA and FSA accounts, life and disability insurance, fertility and family planning benefits, and employee assistance and discount programs 11 paid federal holidays and flexible unlimited time off (UTO) Generous 401(k) matching with immediate vesting Flexible career paths - our career tracks provide advancement, mobility, and flexibility as you continue to grow with us A healthy environment where we value unique experiences, and care about everything that makes you, you Attain Partners is committed to fair and equitable compensation practices. Individual base salary for this position is unique to each candidate and will be commensurate with experience, education, and skills, ranging from $90,000- $160,000. In addition to base salary, this role is eligible for an annual discretionary bonus. Interested in this position but the compensation isn't quite right? Let us know your expectations, and we'll see if we can make it happen based on your qualifications. Attain Partners is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Applicants have rights under Federal Employment Laws. For more Information visit EEO, EEO Poster Supplement, Family and Medical Leave Act (FMLA), and Employee Polygraph Protection Act (EPPA). If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.
    $90k-160k yearly Auto-Apply 34d ago
  • Senior Implementation-Conversion Product Consultant - Commercial Loan Servicing

    FIS 4.4company rating

    Remote job

    We are FIS. Our technology powers the world's economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients, and communities. If you're ready to start learning, growing, and making an impact with a career in fintech, we'd like to know: Are you FIS? About the Team FIS Commercial Loan Servicing (formerly ACBS) is a premier solution for commercial lending and loan servicing, designed to support timely decision-making, reduce operating costs, improve data quality, and enhance analytics. Our Professional Services teams bring FIS' extensive expertise in hosting and managing our solutions, offering long-term, dedicated functional support and development capabilities for our clients to more effectively leverage, enhance, customize, and integrate our solutions. What You Will Be Doing As part of a small, client-focused Professional Services team, the Senior Implementation-Conversion Product Consultant provides dedicated support to one or more strategic FIS clients. In this role, you will: Gather, refine, and document business and technical requirements for software modifications, custom enhancements, and system-to-system integrations. Create and maintain comprehensive documentation, including business requirements, process flows, and procedural guides. Collaborate closely with technical analysts and developers to translate requirements into functional designs and accurate development estimates. Develop detailed test plans and test cases to validate that application changes meet business needs and maintain system integrity. Conduct various testing, including system, integration, readiness, and user acceptance testing (UAT), to ensure quality and functionality. Provide ongoing support to developers throughout the development lifecycle, clarifying requirements and resolving issues as needed. Assist clients during their testing efforts, offering guidance and troubleshooting to ensure successful validation and adoption. What You Bring Extensive, direct functional experience with FIS Commercial Loan Servicing (formerly ACBS) solutions. Typically, 5 years or more experience working with financial institutions, having direct involvement in functional or technical aspects of commercial loan servicing. Demonstrated experience with system conversions, including analyzing and documenting application and system interactions to support and enhance business processes. Strong understanding of key performance indicators (KPIs) to evaluate performance, optimize processes, and support continuous improvement initiatives. Passion for delivering outstanding customer experiences. Bonus If You Have Proven ability to mentor, guide, and review the work of junior business systems analysts. Hands-on experience working with other lending solutions. What We Offer You A career at FIS is more than just a job. It's the change to shape the future of fintech. At FIS, we offer you: A voice in the future of fintech Always-on learning and development Collaborative work environment Opportunities to give back Competitive salary and benefits #Commercial Loan Servicing FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $101,480.00 - $170,470.00 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process. Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass
    $101.5k-170.5k yearly Auto-Apply 60d+ ago
  • Senior Implementation Consultant, Risk Advisory

    Fieldguide

    Remote job

    About Us: Fieldguide is establishing a new state of trust for global commerce and capital markets through automating and streamlining the work of assurance and audit practitioners specifically within cybersecurity, privacy, and financial audit. Put simply, we build software for the people who enable trust between businesses. We're based in San Francisco, CA, but built as a remote-first company that enables you to do your best work from anywhere. We're backed by top investors including Bessemer Venture Partners, 8VC, Y Combinator, Floodgate, Elad Gil, Justin Kan, Qasar Younis, Eric Ries, and more. We value diversity - in backgrounds and in experiences. We need people from all backgrounds and walks of life to help build the future of audit and advisory. Fieldguide's team is inclusive, driven, humble and supportive. We are deliberate and self-reflective about the kind of team and culture that we are building, seeking teammates that are not only strong in their own aptitudes but care deeply about supporting each other's growth. As an early stage start-up employee, you'll have the opportunity to build out the future of business trust. We make audit practitioners' lives easier by eliminating up to 50% of their work and giving them better work-life balance. If you share our values and enthusiasm for building a great culture and product, you will find a home at Fieldguide. About the Role: As an Senior Implementation Consultant at Fieldguide, you will be an integral member of our go-to-market team, working directly with our Customer Success and greater Go-To-Market teams to make significant impacts on our customer's adoption of our platform. Reporting into our Head of Solutions, you will provide new Fieldguide customers with seamless onboarding experiences built to maximize our customers' return on investment quickly. Our unique onboarding program, Fieldguide Accelerator, is designed to be best-in-class and prioritize quick time to value. You will be responsible for delivering this program to new Fieldguide customers. What You'll Do: Build trust with customers. Maintain regular engagement cadences with customers through all phases of their implementation, from sales handoff to value realization. Guide growth. Create a plan that outlines the customer's goals with implementing Fieldguide and activities needed to meet those goals. Maintain regular reviews during their onboarding process to track progress and adapt plans where necessary. Build champions. Cultivate customer champions and grow their Fieldguide knowledge. Advocate for the customer. Be the link between the customer and Fieldguide's Engineering, Product, Design; Customer Enablement; Sales; and other cross-functional teams. Be aware of and communicate customer needs internally to help shape the product roadmap, internal processes, and future onboarding iterations. Mitigate risks. Be proactive in identifying success risks and develop decisive action plans to mitigate them. Measure and document progress. Document the value Fieldguide provides to our customers by detailing customer case studies, new use cases and success metrics. Track customer progress against their adoption map, and be able to plot customer value realization over time. About You: Deep industry knowledge and at least 2+ years of experience in financial audit or assurance is a must. Hands-on experience with 3+ years in technology consulting, customer onboarding, implementation, or similar, at a top management consulting firm (preferred) or high-growth startup. Strong consulting skills helping complex organizations succeed, with proven results driving business value for customers as their trusted advisor. You are a team player, and you are mission-first. You're joining a hard-working team that trusts each other deeply. We won't compromise on this. Project management proficiency with proven ability to prioritize and manage multiple customers, projects and requests with little direct oversight. You are able to professionally problem-solve, while juggling several customers. Executive presence and ability to influence change. Demonstrated history of communicating effectively with customers and across internal teams. Bias towards action. You take ownership of projects end-to-end and see them through to completion, with minimal direction or oversight. More about Fieldguide: Fieldguide is a values-based company. Our values are: Fearless - Inspire & break down seemingly impossible walls. Fast - Launch fast with excellence, iterate to perfection. Lovable - Deliver happiness & 11 star experiences. Owners - Execute & run the business with ownership. Win-win - Create mutual value & earn trust for life. Inclusive - Scale the best ideas with inclusive teams. Some of our benefits include: Competitive compensation packages with meaningful ownership Unlimited PTO 401k Wellness benefits, including a bundle of free therapy sessions Technology & Work from Home reimbursement Flexible work schedules
    $100k-152k yearly est. Auto-Apply 60d+ ago
  • Data Services Senior Implementation Consultant (Remote)

    3DS Dassault Systems

    Remote job

    Medidata follows a hybrid office policy in which employees who are hired for an in-person position are expected to work on site a certain number of days per week in accordance with Company policy. About our Company: Medidata is powering smarter treatments and healthier people through digital solutions to support clinical trials. Celebrating 25 years of ground-breaking technological innovation across more than 36,000 trials and 11 million patients, Medidata offers industry-leading expertise, analytics-powered insights, and one of the largest clinical trial data sets in the industry. More than 1 million users trust Medidata's seamless, end-to-end platform to improve patient experiences, accelerate clinical breakthroughs, and bring therapies to market faster. Discover more at ***************** About the Team: The Data Services Senior Implementation Consultant help ensure that Medidata's software applications are implemented or enabled in accordance with Medidata standard business processes, meet client requirements and adhere to Good Clinical Data Management Practices. SICs also consult with our clients, provide guidance and make suggestions on how to best implement Medidata's software to provide the most value. The SICs work with Project Managers and other functional departments during the implementation or enablement of Medidata's software applications, in addition to helping in the training, education and mentoring of colleagues. SICs are leaders of clients and internal colleagues, as well as champions of our products and processes. Responsibilities: * Support planning and conduct of eCOA clinical studies across the phases (I-IV) * Provide solid Data Management expertise and guidance during decision making and/or issue resolution process * Contribute to cross-functional expectations on data quality and data cleaning activities incorporated into the Data Management Quality Plan * Provide ongoing data cleaning to identify issues/risks in data quality and data cleaning performance * Support and maintain strong alliances with other functions and with CRO partners * Discuss and design project specific technical solutions which support the data management plan * Continuously improve Data Management service processes and data quality measures * Deliver high quality Clean Databases * Is a member of the client team and internal study team and lead relevant discussions * Contributes to a transparent benchmarking of Data Management activities within function and study team * Initiates the DTS package and contributes to the set-up and testing of the eCRF incl. Edit Checks, data listings, and reports, in close cooperation with study team * Serves as main contact on implementation topics related to data management activities. (e.g. mentoring junior staff, training team members, leading or contributing to expert working groups) Qualifications: * Deep experience in clinical development, especially demonstrating expert knowledge of strategy, operations, and analytics within the Clinical R&D space * Expertise in study planning and optimization, and knowledge across eCOA clinical development practice areas/technologies as a whole * Demonstrated ability to drive, delegate, and deliver multiple, (manage) complex projects and projects to success * Strong, clear communicator with ability to consult confidently; has good command of public speaking and presentation skills * Minimum 4-year university/college degree (analytic discipline a plus) or equivalent work experience with a minimum of 5 years of experience * 3+ years related eCOA experience * 5+ years in Clinical Data Management * Multi-year experience working with clinical trials, or equivalent combination of education and experience required. * Prior data management or clinical trial software consulting experience preferred. * Demonstrated experience leading and supporting project teams and meeting project timelines As with all roles, Medidata sets ranges based on a number of factors including function, level, candidate expertise and experience, and geographic location. * The salary range for positions that will be physically based in the NYC Metro Area is $96,000.00 - 128,000.00 * The salary range for positions that will be physically based in the California Bay Area is $101,250.00 - 135,000.00 * The salary range for positions that will be physically based in the Boston Metro Area is $94,500.00 - 126,000.00 * The salary range for positions that will be physically based in Texas or Ohio is $84,375.00 - 112,750.00 * The salary range for positions that will be physically based in all other locations within the United States is $85,000.00 to 114,000.00 Base pay is one part of the Total Rewards that Medidata provides to compensate and recognize employees for their work. Most sales positions are eligible for a commission on the terms of applicable plan documents, and many of Medidata's non-sales positions are eligible for annual bonuses. Medidata believes that benefits should connect you to the support you need when it matters most and provides best-in-class benefits, including medical, dental, life and disability insurance; 401(k) matching; flexible paid time off; and 10 paid holidays per year. Equal Employment Opportunity: In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Medidata are based on merit, qualifications and abilities. Medidata is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age, disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. Medidata will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law. Applications will be accepted on an ongoing basis until the position is filled. #LI-TC1 #LI-Remote
    $101.3k-135k yearly 11d ago
  • Senior Consultant- OneStream Implementation

    Crosscountry Consulting 4.0company rating

    Remote job

    From the beginning, our goal was to establish an advisory firm that stands apart from the rest - one that is grounded in our Core Values and dedicated to creating a positive experience not just for our clients, but for our people too. We firmly believe in the strength of collaboration, enthusiasm, generosity, and perseverance as the driving forces behind our success. With advisory solutions spanning accounting and risk, technology-enabled transformation, and transactions, we partner with our clients to solve today's challenges and deliver present and future value. Our commitment to our people has earned us numerous awards including Inc5000's Fastest Growing Companies and Glassdoor's Best Places to Work. Explore what our employees have to say about our unique culture by clicking here. By joining our rapidly growing Business Transformation practice you will serve as a trusted partner to our clients. You'll bring your first-hand experience, unique perspectives, and functional knowledge to deliver tailored integrated solutions. These not only address today's challenges but also lay the groundwork for future success. With support from experienced leaders and a dedicated coach, you will join a collaborative community that encourages contributions beyond the scope of client delivery.What You'll Do: Gather client requirements and translate into functional and technical design Provide hands on development and testing throughout all phases of a OneStream Implementation Deliver organization, process, and technology enhancements to align with industries best practices Manage projects adeptly, identify potential issues and risks, and communicate feedback timely to program leadership Collaborate with other team members to ensure smooth and successful OneStream implementations, leveraging your leadership skills to drive initiatives forward Assist in identifying opportunities for improvement in client operations and performance through analytics and strategic insights Comfort with AI: Demonstrated ability to responsibly explore and adopt firm-approved AI tools to enhance productivity and innovation. Continuous Learning Mindset: Openness to learning and applying emerging technologies including AI and automation in alignment with firm policies and client standards. What You'll Bring: A minimum of 2 years of hands-on experience implementing OneStream or a minimum of 3 years' experience with other EPM Tools, such as Oracle, Hyperion, Anaplan or Adaptive 2 years of experience in Consulting, Finance, Accounting or Financial Systems Experience with analytical and modeling tools, with the ability to construct complex financial models for analysis and forecasting Experience in distilling key data into concise executive dashboards Experience in professional services Comfort with AI: Demonstrated ability to responsibly explore and adopt firm-approved AI tools to enhance productivity and innovation. Continuous Learning Mindset: Openness to learning and applying emerging technologies including AI and automation in alignment with firm policies and client standards. Qualifications: Bachelor's degree in Business or similar discipline OneStream knowledge or implementation experience Willingness to travel based on client preferences #LI-NB1#LI-remote Benefits Summary The CrossCountry total rewards package includes comprehensive healthcare options, including medical, dental, and vision coverage; flexible spending accounts; and a 401(k) with company matching. Additionally, employees can take advantage of generous parental and maternity leave policies, technology stipends, and wellness reimbursement programs, all designed to support both professional growth and personal well-being. For detailed information about benefits at CrossCountry, please visit our dedicated benefits site: ********************************************************** Equal Employment Opportunity (EEO) CrossCountry provides equal employment opportunities (EEO) to all employees and applicants for employment and believes that respect and fair treatment are critical to creating a productive and inclusive workplace. As an equal opportunity employer, CrossCountry is fully committed to comply with all federal, state, and local laws and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability, pregnancy, genetics, sexual orientation, veteran status, gender identity or expression or any other protected characteristic. The company also complies with pay transparency and labor laws applicable to all terms and conditions of employment.
    $95k-127k yearly est. Auto-Apply 51d ago
  • Senior Epicor ERP Implementation Consultant

    Teccweb Solutions

    Remote job

    TeccWeb is an Epicor Service Partner specializing in the implementation and optimization of Epicor ERP solutions for mid-market companies worldwide. Our team consists of certified Epicor consultants with expertise in information technology, database development, program customization, SSRS, Crystal Reports, business process re-engineering, and employee training. With our diverse skill set and collaborative approach, we help clients solve complex business challenges and maximize the value of their ERP systems. Our success is built on strong, long-term partnerships with our clients. We are seeking experienced ERP consultants to join our growing team and support our increasing customer base. Role and Responsabilities As a Senior Epicor ERP Implementation Consultant, you will play a key role in ensuring the success of our clients' projects. Your responsibilities will include: Analyzing clients' business needs and objectives to recommend tailored ERP solutions. Configuring, testing, and deploying the Epicor ERP system based on client requirements. Providing user training and change management support to facilitate adoption. Drafting functional specifications for custom enhancements, integrations, and reports. Managing and tracking project progress, including resource planning, prioritization, and deadlines. Troubleshooting and providing technical and functional support to clients. Assisting with data migration and integration with existing systems. Collaborating closely with internal teams and clients to ensure seamless implementations. Maintaining Epicor certification and continuously developing your skills. What We're Looking For Bachelor's degree in Computer Science, Business Administration, Accounting, or a related field. Proven experience in Epicor ERP implementation or working in an Epicor ERP environment. Knowledge in Epicor Kinetic 10 Epicor certification (preferred). Strong communication and client relationship skills. Ability to work independently while collaborating with a team. Availability for regular travel to client sites in addition to remote work. What We Offer Fully remote position in Canada or USA (no relocation required). Competitive salary, based on experience. Comprehensive benefits package, including health, dental, disability, and life insurance. Opportunities for career growth and ongoing training. Join TeccWeb and be part of a team of experts working on exciting projects!
    $81k-110k yearly est. Auto-Apply 17d ago
  • Sr. Acumatica Implementation Consultant - Remote

    Insight Recruitment

    Remote job

    If you're energized by understanding how businesses operate and helping them work smarter through technology, this role is for you. We're looking for a Sr. Acumatica Implementation Consultant who brings strong business insight and a consultative mindset-someone who can see beyond system configuration to truly understand a client's goals, challenges, and opportunities. This is a role for a communicator, problem solver, and trusted advisor who enjoys making an impact through both strategy and execution. Key Responsibilities Lead end-to-end Acumatica ERP implementations, including discovery, requirements gathering, system configuration, testing, and go-live support. Conduct in-depth business process reviews with clients to understand their operational goals, pain points, and workflows. Translate complex business requirements into practical, scalable solutions within Acumatica and integrated applications. Serve as a trusted advisor to clients, providing recommendations for improving operational efficiency, reporting, and overall business performance. Facilitate client workshops and training sessions to promote effective system adoption and long-term success. Support clients through data migration, including data validation, cleansing, and import processes. Configure integrations with third-party applications to enhance ERP functionality. Develop reports and dashboards that deliver meaningful insights into key business metrics. Provide post-implementation support, guidance, and optimization as clients grow and evolve. Professional Expectations Maintain high standards of client communication, professionalism, and responsiveness. Manage multiple concurrent projects and tasks while meeting deadlines and deliverable expectations. Log and document project activities accurately and consistently. Collaborate with project managers and internal teams to ensure alignment on project scope, timelines, and outcomes. Continue developing Acumatica product expertise through ongoing certification and learning. Skills and Qualifications Exceptional communication and interpersonal skills, with the ability to connect confidently with both executives and end users. Strong business acumen and understanding of accounting principles, financial statements, and operational workflows across industries such as distribution, manufacturing, construction, or services. Demonstrated ability to analyze and solve complex business challenges with technology-driven solutions. Proficiency in Microsoft Office 365 (Excel, Word, Outlook, Teams, SharePoint). Experience with SQL or data querying a plus. Organized, detail-oriented, and able to manage competing priorities independently. Experience and Education 3+ years of experience implementing, consulting on, or supporting Acumatica ERP. Prior experience in business management, consulting, or operations leadership strongly preferred. Bachelor's degree in Accounting, Finance, Business Administration, or a related field (Master's degree preferred). Current Acumatica Certified Business Consultant credential; additional certifications are a plus.
    $71k-106k yearly est. 60d+ ago
  • myQ Enterprise Implementation Manager

    Chamberlain Group 4.8company rating

    Remote job

    Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster and Chamberlain , are found in 51+ million homes, and 14 million+ people rely on the myQ app daily. This is a role within Chamberlain Group's (CG) Emerging Business Group within the Commercial Business Unit, designed to lead CG's go-to-market efforts for cutting-edge facility-focused software. A successful incumbent is responsible for (i) Developing and executing project plans to ensure that all implementation phases for myQ Enterprise projects are completed on time and within budget (ii) Communicating with stakeholders to identify and resolve issues throughout implementation process (iii) Managing all aspects of an implementation project from start to finish, including planning, organizing, overseeing workflow, and communicating progress to key stakeholders; Partnering with dealers, contractors, customers and external/internal stakeholders to ensure smooth implementation of software and hardware solutions. Requires 7+ years of experience in a customer facing role and/or project management role and a minimum of a Bachelor's degree. Responsibilities • Review solution designs completed by the sales team to ensure feasibility and reduce risks for implementation • Develop and execute project plans to ensure that all implementation phases for myQ Enterprise projects are completed on time and within budget • Communicate with stakeholders to identify and resolve issues throughout implementation process • Manage all aspects of an implementation project from start to finish, including planning, organizing, overseeing workflow, and communicating progress to key stakeholders; Partner with dealers, contractors, customers and external/internal stakeholders to ensure smooth implementation of software and hardware solutions • Determine key KPIs and conduct data gathering to ensure key KPIs are met or action plans are in place to help customer meet metrics • Oversee implementation of myQ Enterprise and onboarding process for long term success and scalability • Ensure all testing scenarios have been documented and have passed testing prior to solution go-live • Ensure all project documentation is accurate and complete, facilitating the handover to Customer Success • Conduct training on the new software or system to users who will be impacted by the implementation • Review solution designs completed by the sales team to ensure feasibility and reduce risks for implementation • Develop and execute project plans to ensure that all implementation phases for myQ Enterprise projects are completed on time and within budget • Communicate with stakeholders to identify and resolve issues throughout implementation process • Manage all aspects of an implementation project from start to finish, including planning, organizing, overseeing workflow, and communicating progress to key stakeholders; Partner with dealers, contractors, customers and external/internal stakeholders to ensure smooth implementation of software and hardware solutions • Determine key KPIs and conduct data gathering to ensure key KPIs are met or action plans are in place to help customer meet metrics • Oversee implementation of myQ Enterprise and onboarding process for long term success and scalability • Ensure all testing scenarios have been documented and have passed testing prior to solution go-live • Ensure all project documentation is accurate and complete, facilitating the handover to Customer Success • Conduct training on the new software or system to users who will be impacted by the implementation • Conduct post-implementation audits to ensure that all changes have been implemented successfully and that the new product is being used effectively • Coach and mentor new members of the team to help get them productive as quickly as possible and reinforce CG's values and behaviors. • Use all tools and processes available and keep internal systems up to date to accurately reflect project statuses, progress, issues and target dates. • Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams. • Protect Chamberlain Group's reputation by keeping information confidential. • Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies. • Contribute to the team effort by accomplishing related results and participating on projects as needed. Minimum Qualifications • Bachelor's degree in related field • 7+ years in customer facing role and/or project management role • Experience with contract negotiations • Experience leading process improvement projects • Experience working with software • High sense of urgency • Strong sense of Customer Advocacy • Proven track record of successful project implementations • Excellent communication, presentation, and interpersonal skills • Ability to work independently and with a team to meet deadlines • Ability to recognize and articulate trends and insights across the customer Preferred Qualifications • Bachelor's degree in business (Supply Chain preferred), engineering (Industrial preferred), Master's Degree in related discipline • Lean Six Sigma Green Belt Certification • PMP certification • Experience in access control • Experience in facility management • Experience with WMS, YMS, TMS implementation #LI-JS1 #LI-Hybrid The pay range for this position is $127,387.00 - $217,326.50; base pay offered may vary depending on a number of factors including, but not limited to, the position offered, location, education, training, and/or experience. In addition to base pay, also offered is a comprehensive benefits package and 401k contribution (all benefits are subject to eligibility requirements). This position is eligible for participation in a short-term incentive plan subject to the terms of the applicable plans and policies. Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We're proud to be an Equal Opportunity Employer, and you'll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We're committed to fostering an environment where people of all lived experiences feel welcome. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence **************************. NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly.
    $127.4k-217.3k yearly Auto-Apply 44d ago
  • Edibles Implementation Manager

    Green Thumb Industries 4.4company rating

    Remote job

    The Role This role requires 60-75% Travel. The Manager, Edibles Implementation will be directly responsible for scaling and deploying processes for cannabis infused edible products. This position will work with our Product Development team to determine scaled procedures for newly validated innovations. Once the scaled process is validated, the Edibles Implementation team is responsible for scaling the process up in our various Manufacturing facilities. Responsibilities associated with the technical role include supporting the Product Development team, supporting sites for new product validation runs, troubleshooting processing issues, escalating issues, documenting process deviations, supporting sites to quickly remedy production issues while providing best practices guidance. Green Thumb is growing fast, and as our Manager, Edibles Implementation, you will be tasked with supporting the evolving demands of our fast-paced business. You must have constant curiosity, a strong capability to train others, passion for our products and maintain a team first mentality. Responsibilities Technical Expertise: Extensive knowledge on edibles manufacturing processes, chemistry, and processing equipment. Stay up to date with the latest advancements in food processing technologies and best practices. Provide expert guidance to our manufacturing sites on food processing methods, equipment, and techniques to optimize production processes. Address and resolve technical issues, equipment malfunctions, and unexpected challenges in edibles processing. Process Improvement: Continuously assess and improve processing methods and operations for efficiency improvements, cost-effectiveness, and product quality. Recommend and implement process enhancements or automation where applicable. Instill optimized processes at manufacturing sites and challenge the status quo. Execute small batch experimentation to support all levels of formulation, scalability, automation, and national processing deviations. Training and Education: Provide training and guidance to production team on new product SOP's, best practices, safety protocols, and equipment operation. Create and deliver educational materials and refresher workshops as needed. Develop and transfer all pertinent documentation for a vertical, reliable and sustainable technical transfer for any new process. Team Management and Development Recruit, mentor, and manage other professionals responsible for supporting our production sites. Foster a collaborative and innovative work environment, encouraging cross-functional collaboration with other departments, including operations, quality assurance, and supply chain, to bring new products to market successfully. Set clear performance expectations, conduct regular performance reviews, and provide constructive feedback to ensure constant growth of our GTI team members. Documentation and Reporting: Maintain accurate records of production processes, quality control, and necessary safety measures/PPE required. Assist with the development of batch production records templates, SOP's, work aids and site readiness documents for a successful product launch. Prepare reports for management and regulatory authorities as required. Support product specification development and reviews as needed to maintain speed to market for new products. Food Safety, Quality and Compliance: Work with corporate quality team to ensure food processing operations meet all relevant regulatory and safety standards, such as FDA, USDA, and local health department guidelines. Develop and implement quality control protocols to maintain consistent product quality and safety. Identify and address any quality-related issues promptly and escalate to leadership with action plan. Aid compliance and accuracy involving product tracking, product security, and product creation. Safety & Compliance Be aware of hazards in the workspace. Retain and understand department specific training. Report safety incidents/ concerns and comply with follow-up actions. Be compliant with area safety requirements, state regulations and PPE requirements. Follow GMP, biosecurity, sanitation or other quality and compliance requirements. Perform record keeping accurately and completely as directed by a lead or supervisor. Maintain and calibrate tools, equipment and machinery as directed by a lead or supervisor. Report and escalate safety & quality concerns. Working Conditions While performing the duties of this job, the employee is regularly required to perform reaching, grasping, bending, stooping, talking, hearing, seeing and repetitive motions. Must be able to repetitively climb ladders and/or stairs and work from elevated platforms. Must be able to sit and/or stand for extended periods of time while maintaining focus. Must be able to lift, carry, and balance up to 50 pounds (and up to 100 pounds with assistance) AND must be able to do so with extreme care and caution when working with product. Must be able to work in an environment that is 85+ degrees and 70% humidity for extended periods. Ability to work in a fast-paced, changing, and challenging environment. Work involves daily exposure to allergens (such as cannabis, tree nuts, and coconut oil). Qualifications Associate or bachelor's degree preferred in related STEM discipline such as chemistry, biology or physics. Extensive hands-on experience in food processing, preferably in various product categories. In-depth knowledge of food safety regulations and industry standards. The ability to travel 50-75% of the time and many times with short notice. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to work effectively in cross-functional teams. Strong organizational and project management skills. Ability to plan, design experiments, and problem solve. Effective time-management skills and ability to multi-task Capability of troubleshooting, fixing, and services a wide range of equipment and software without assistance. Excellent verbal and written communication skills with coworkers and management. Understanding & adhering to applicable federal, state and local laws and regulations as they pertain to the industry, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures. Additional Requirements Must pass any and all required background checks Must be and remain compliant with all legal or company regulations for working in the industry Must possess valid driver's license Must be a minimum of 21 years of age Must be approved by state badging agency to work in cannabis industry The pay range is competitive and based on experience, qualifications, and/or location of the role. Positions may be eligible for a discretionary annual incentive program driven by organization and individual performance. Green Thumb Pay Range$110,000-$140,000 USD
    $110k-140k yearly Auto-Apply 60d+ ago
  • Salesforce & AWS Implementation Manager

    GDIT

    Remote job

    Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: BI Full 6C (T4) Job Family: Software Engineering Job Qualifications: Skills: Amazon Web Services (AWS), CMMI for Development, Copado (Platform), Salesforce (Software), Snowflake (Platform) Certifications: None Experience: 10 + years of related experience US Citizenship Required: No Job Description: At GDIT we build cutting-edge applications that help the end user accomplish their mission. We are GDIT. We stay at the forefront of innovation to solve complex technical challenges. GDIT is your place. Make it your own by discovering new ways to securely and expertly apply the latest technology. Own your opportunity at GDIT and you'll be a meaningful part of improving how agencies operate. Our work depends on Salesforce/AWS Implementation Manager joining our team remotely to support Centers for Medicare & Medicaid Services (CMS). Work visa sponsorship will not be provided for this role. As a Salesforce/AWS Implementation Manager supporting CMS, you will lead a team of talented DevOps engineers while overseeing the configuration integrity of all enterprise applications, including Salesforce, AWS, Snowflake, Tableau, and our Copado DevOps platform. You will leverage industry best practices, including the Capability Maturity Model Integration (CMMI) framework, to drive efficiency, compliance, and velocity while maturing our practices toward DevSecOps. In this role, a typical day will include: Defining and executing the enterprise DevOps and Configuration Management (CM) roadmap, leveraging industry frameworks such as CMMI to establish process definitions, measurements, and continuous improvement standards. Leading, managing, and mentoring a team of DevOps engineers, fostering a high-performance culture aligned with best practices for process maturity and ownership. Defining and implementing a unified CM strategy leveraging GIT that standardizes practices across multiple, distinct platforms (Salesforce, AWS, Snowflake, Tableau, etc.), ensuring the consistency and traceability required for regulatory compliance and CMMI Maturity levels. Designing, building, and optimizing robust, automated CI/CD pipelines using tools like Copado (for Salesforce), Jenkins and AWS CDK, integrating automation efforts across all application lifecycles. Driving the evolution of our current DevOps practices into a full DevSecOps model, integrating security automated testing, compliance checks, and vulnerability management throughout the entire CI/CD pipeline and infrastructure lifecycle. Overseeing the configuration integrity of all application environments (Dev, Test, Prod), managing metadata and data integrity for enterprise platforms and ensuring effective and efficient change management processes across methodologies (SAFe Agile). Implementing rigorous auditing processes and controls to ensure all platform configurations adhere to internal policies, security standards, and regulatory requirements {e.g. CMMI compliance} and ensuring that all corrective actions are tracked to closure. Producing and providing input into program-level reports, metrics, and dashboards for CMMI Compliance, offering key CM measurement data to program management in accordance with established plans for data-driven decision-making. WHAT YOU'LL NEED: Bachelor's degree and 10+ years' experience in configuration management for a software development organization. 5+ years of experience as a Release Manager, including Salesforce, in an enterprise-level environment. Expert with CMMI (specifically CMMI-DEV ML-3) process & framework. Expert understanding of configuration challenges and deployment strategies for enterprise SaaS/cloud platforms including Salesforce, AWS, and Snowflake. Strong understanding of metadata component types (custom fields, flows, Apex) within Salesforce. Expertise with branching strategies, version control (Git), pipeline automation, and orchestration using tools like Copado, Jenkins, AWS CDK, GitHub. Experience with Continuous Development/Deployment/Integration (CI/CD/I) design and best practices, and excellent knowledge in code deployment version conflict resolution. Experience working with JIRA and Confluence. Experience with Agile methodologies and frameworks such as, but not limited to: SAFe, Scrum, Kanban. Experience leading and/or managing a remote distributed team. Candidate must be able to obtain Public Trust clearance. Candidate must have lived in the United States at least three (3) out of the last five (5) years. PREFERRED QUALIFICATIONS: Experience implementing complex Salesforce DevOps pipelines with Copado or similar tools. CMMI Associate Certification or higher. Active Salesforce, AWS, and/or Copado certifications Certified SAFe Agilist, SAFe Practitioner or other Agile certification Experience integrating security best practices and compliance scanning into the CI/CD pipeline (DevSecOps). Hands-on experience with configuration management practices specific to data warehousing such and/or Business Intelligence tools such as Tableau Healthcare Service Industry or Center for Medicare and Medicaid Services (CMS) experience Ability to manage time effectively, to work under time pressure, to meet schedules and deadlines, to multi-task, to plan, organize and prioritize work assignments and pay close attention to detail. GDIT IS YOUR PLACE At GDIT, the mission is our purpose, and our people are at the center of everything we do. Growth: AI-powered career tool that identifies career steps and learning opportunities Support: An internal mobility team focused on helping you achieve your career goals Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off Community: Award-winning culture of innovation and a military-friendly workplace OWN YOUR OPPORTUNITY Explore a career in software development at GDIT and you'll find endless opportunities to grow alongside colleagues who share your dedication to advancing innovation. The likely salary range for this position is $144,500 - $195,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: Less than 10% Telecommuting Options: Remote Work Location: Any Location / Remote Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee's date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
    $144.5k-195.5k yearly Auto-Apply 12d ago
  • Implementation Manager

    Vesta 4.8company rating

    Remote job

    What we're doing:Owning a home is a foundational part of building financial security and wealth in America. However, the tools and technology that support homeownership are antiquated, dependent on things like fax machines, handwritten documentation, and hours of manual review. We're here to change it. Vesta is the next-generation system of record to power the multi-trillion mortgage market. We believe that we are overdue for a core transformation - that in order to build a fully automated process and fully digital customer journeys, lenders will have to adopt a system of record platform that is modern, open, and orchestrated by best-in-class software workflows. Who we are:Our founding team is no stranger to the complexities of the financial industry. As early employees at Blend, they spent years together focused on creating modern cloud infrastructure for banks. Now, with Vesta, they are transforming the mortgage industry by creating the most flexible, open and automated origination experience, benefiting financial institutions and their customers. And, we're not alone. We've raised $55M from top tier investors, including Andreessen Horowitz, Bain Capital Ventures, Conversion Capital, Zigg Capital, and Index Ventures. We believe that our team is our greatest competitive advantage and take pride in having a team of exceptional humans. As a team, we value humility, empathy, self-awareness, and an orientation towards action. If this sounds like you and you're excited by the idea of getting in at the ground level to be part of building the infrastructure that will power the future of the finance industry, we would love to hear from you! Who you are:You're looking to join an early-stage team to build something BIG and industry changing. You love coming up with creative solutions to complex problems, working with customers to understand their goals and needs, and managing large scale, enterprise-level projects. You are deeply customer focused, empathetic, and comfortable advocating for both the needs of the customer as well as the needs of the company. You aren't intimidated about saying no when necessary to get to the right outcome. You have experience navigating large scale projects that touch a wide variety of executive, business, and technical stakeholders, as well as experience juggling several different workstreams at a time. You understand how software is deployed within mature enterprise organizations and you marry that with tight project planning and actioning. You're a company builder and team player - you're excited to shape and grow the product alongside the culture and operating rhythm of the company. About the role: As an early implementation manager at Vesta, you'll work closely with the team to: lead end to end implementation projects with our clients, from sales handoff through user testing and post-go-live, managing multiple stakeholders and critical timelines, all while ensuring we set the foundation for our customers ongoing success. become a Vesta product expert, understanding the nuances of how our product supports our customer's wide ranging needs, overseeing the configuration and customization of the LOS, and acting as a solutions consultant throughout the implementation lifecycle. collaborate with cross-functional teams, in particular sales, product, design, and engineering, to ensure we deliver the right expectations, solutions, and development velocity for our clients. develop and maintain project documentation, such as project plans, status reports, etc, to help internal and external teams assess progress, next steps, and to help mitigate potential risks and issues. build strong relationships with our customer stakeholders, acting as a trusted advisor and single point of contact for all implementation related work. Note: We don't expect you to come in understanding every nuance of the mortgage industry. However, being successful in this role will require a high degree of curiosity and willingness to understand the mortgage ecosystem.Benefits and Perks Robust medical, vision, & dental coverage (~100% of employee premiums are covered) 401(K) plan offering Meaningful parental leave - 16 weeks fully paid for all new parents, birthing & non-birthing parents (applies to adoptions as well!) Remote-first culture with a hub in San Francisco Generous Work-From-Anywhere & Wellness Benefits Monthly Doordash benefits Open & encouraged flexible time off Company offsites to get to know the team! Our cash compensation amount for this role is targeted at $130,000 - $170,000/yr. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above. At Vesta, we believe that the only way we can tackle the challenging problems in front of us is by having diverse perspectives and an environment that promotes inclusivity. We're committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. As part of our onboarding process, we participate in the E-Verify program.
    $130k-170k yearly Auto-Apply 60d+ ago
  • Onboarding & Implementation Manager

    Future Tech Enterprise 4.6company rating

    Remote job

    The Onboarding & Implementation Manager is key driver of customer success, overseeing the complete onboarding lifecycle for new and expanding clients. This role ensures seamless integration into Future Tech's ecosystem through structured coordination, transparent communication, and operational precision. By managing account setup, service configuration, and cross-departmental alignment, the Manager enables scalable global service delivery and an exceptional customer experience. Beyond day-one execution, this role partners closely with Quality Assurance (QA) to address Operational Audit findings and drive continuous improvement initiatives. The Manager proactively identifies recurring bottlenecks, process inefficiencies, and customer pain points, implementing corrective actions to enhance scalability and customer satisfaction. They also ensure that all process documentation remains current and reflective of evolving best practices, reinforcing Future Tech's commitment to operational excellence and a best-in-class customer experience. This is a U.S.-based remote position. The work hours are Monday - Friday, 8:30a -5:30p Eastern time. Our Benefits offerings include Medical, Dental, and Vision Insurance, 401k with company match, and PTO. This position has responsibilities that include working with a government contractor; therefore, U.S. citizenship is required. Key Responsibilities Customer Onboarding & Implementation Management Lead and manage the full lifecycle of the customer onboarding process through go-live. Ensure customers have a clear understanding of Future Tech's onboarding milestones, deliverables, and service expectations. Coordinate internal readiness activities: Account Creation Customer Portal Hardware Ordering / Procurement (A Stock) B Stock Processing (“Get a Computer,” “Return Equipment,” “Refresh”) Warehouse Processing / Services Configuration Services (Asset Tagging, Imaging, Software Installations, etc.) Reporting (Service Levels, KPIs, ASN, Invoicing, etc.) Serve as the primary point of contact for onboarding-related inquiries and updates. Cross-Functional Collaboration Partner with Global Supply Chain and Purchasing to ensure products, pricing, and service offerings are properly configured and globally aligned. Collaborate closely with Sales, IT, Finance, and Operations to confirm all customer requirements are documented, validated, and delivered. Facilitate communication and coordination between internal departments, vendors, and customer stakeholders to maintain full transparency throughout the onboarding process. Customer Experience & Success Design and execute an onboarding journey that provides a positive and consistent customer experience across all engagements. Proactively identify and address potential roadblocks to ensure timelines and service quality standards are met. Collect customer feedback post-onboarding to identify opportunities for continuous improvement and customer satisfaction. Documentation & Reporting Develop and maintain onboarding documentation, including customer setup guides, process workflows, and operational readiness checklists. Prepare and maintain implementation documents, including technical specifications, and work instructions. Provide regular status reports, risk assessments, and performance summaries to senior leadership and customer stakeholders. Track and report onboarding metrics (time-to-launch, error rate, customer satisfaction) to measure process efficiency. Risk Management & Compliance Identify and mitigate potential onboarding risks, including data, compliance, and logistical challenges. Ensure all onboarding activities comply with internal policies, customer agreements, and applicable regulations. Continuous Improvement Lead debriefing sessions with internal teams and customers to capture lessons learned and process enhancements. Contribute to developing scalable onboarding methodologies and tools for future customers. Qualifications and Skills Education: Bachelor's degree in Information Technology, Business Administration, Supply Chain, or a related field. Certifications in ITIL, Customer Success Management, Project Management or Process Improvement are a plus. Experience: 3-5 years of experience in customer onboarding, implementation, or service transition within a technology or hardware reseller environment. Strong background in cross-functional coordination (Sales, Procurement, IT, Supply Chain). Experience managing customer-facing initiatives and ensuring service delivery excellence. Skills: Customer Success Orientation: Proven ability to deliver exceptional onboarding experiences and build trust with customers. Organizational & Coordination: Strong ability to manage multiple implementations simultaneously with attention to detail. Vendor & Partner Collaboration: Skilled in coordinating with vendors, IT, accounting, purchasing, logistics, and supply chain teams to align deliverables. Communication: Excellent written and verbal communication skills, capable of translating technical information. Analytical & Problem-Solving: Able to identify bottlenecks, propose solutions, and optimize processes. Technical Skills: Proficient with Microsoft Office Suite (Excel, Word, PowerPoint, Outlook). Experience with CRM or onboarding software (ServiceNow, etc.) preferred. Familiarity with IT systems, hardware, cloud solutions, and configuration services beneficial. Strong documentation skills with experience translating complex workflows into clear, structured SOPs and training materials. Soft Skills: Exceptional interpersonal and teamwork skills. Customer-first mindset with a focus on long-term relationship building. Adaptability to changing priorities and customer requirements. Strong initiative and accountability in driving results. Working Conditions Full-time position; occasional travel may be required for customer visits or cross-functional workshops. This position has responsibilities that include working with a government contractor; therefore, U.S. citizenship is required. Additional Information The Customer Onboarding & Implementation Manager will play a key role in shaping the first impression of Future Tech's services, ensuring new customers experience a seamless, efficient, and value-driven introduction to our organization. This role provides the opportunity to partner with a diverse global team and directly impact customer satisfaction and long-term retention. Employment decisions at Future Tech Enterprise, Inc. will be based on merit, qualifications, and abilities. Future Tech Enterprise, Inc. does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.
    $87k-108k yearly est. Auto-Apply 53d ago
  • Implementation Manager

    Aiwyn

    Remote job

    Who is Aiwyn and what do we do? Aiwyn is transforming the way accounting firms manage the entire revenue lifecycle. Backed by top-tier investors like Bessemer, KKR, and Revolution, we're one of the fastest-growing scale-up SaaS companies in the world. We build category-defining technology-and we're doing it with world-class people, processes, and products. What will you do in this role? At Aiwyn, our Implementation team is pivotal to our company's success. You will be a key member of our fast-growing and high-performing Go-To-Market (GTM) organization working to deliver an unparalleled experience to our customers and integration partners as we work to 1) onboard and educate new firms in using our software modules, 2) advise firms on best operational practices when using Aiwyn's software, 3) provide the customer a transparent, supported experience as they go-live with our products. In this role, you will primarily be working with representatives from our customer firms to manage the Implementation process, acting as the primary lead for interfacing with customers throughout implementation, configuring their system based on their chosen specifications, training the firms on what to expect from the experience of using our software and testing the data flowing through our software. You will also be integral in designing and refining our standard operating procedures as well as contributing and leading internal development and improvement projects.What will your day-to-day responsibilities look like? Managing multiple Implementations at once Frequently meeting with Firms to configure, test, and train their staff during their time in Implementation Traveling onsite in certain cases where a detailed training or workshop is needed for the firm (less than 10%) Manage activities, timelines, and dependencies for internal and external sharing ClickUp using our implementation project-management system. Balancing creative problem-solving with process consultation to ensure an individual firm's needs are met with our software. Taking ownership of internal projects, collaborating with team members inside and outside of Implementation, to help our team rapidly evolve. The ideal candidate for this role: Has 3 plus years of experience in B2B SaaS customer-facing implementations Has a deep-rooted passion for problem-solving and yearns for customer delight Can take initiative and drive progress, even when all the answers are not yet in front of them Has strong written and verbal communication skills with the ability to take complex situations and explain them simply. Has previous experience with customer-facing Project Management, Onboarding, and Implementation Is highly proficient in English, with excellent written grammar and spelling. Has expertise and confidence in managing the expectations of stakeholders at various levels (from Administrator to CFO) Preferable experience also includes: Experience working in the accounting firm industry Experience with ClickUp Work Management Software Experience working with Hubspot and Jira Benefits and Perks The big-picture value proposition of this role is simple: join us, and you'll be paid competitively to have freedom in solving worthwhile, challenging problems alongside other A-players at a fast growing SaaS startup led by an experienced and successful co-founding team with industry experience. Other benefits include: Adventure travel stipend - you receive a $1,000 travel reimbursement on your work anniversary each year. We encourage our team to recharge and explore the world beyond their home office walls. Remote, work-from-anywhere culture Flexible PTO World Class health benefits - we believe in fostering flourishing teams by providing benefits that go beyond the usual standards - Health, vision, dental, HSA/FSA, and mental health support. Stock options - every Full Time Employee has ownership in Aiwyn's future and success. 401(k) matching Our Values: Relentless by Design Owners not Renters Trust at the Core Aiwyn is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Candidate information will be treated in accordance with our CCPA privacy notice which can be found here: *************************
    $76k-108k yearly est. Auto-Apply 60d+ ago
  • Implementation Manager

    Supermove

    Remote job

    What you can expect working with us: You will rewrite a massive industry with 10000s of businesses.You will be introducing technology to the moving industry, an industry previously untouched by software. By working with our customer base, you will provide them more time, revenue, and speed - radically uplifting the entire moving experience for everyone in the world. We accompany our customers every step of the way from the moment they partner with us to the end of their journey. We bring passion to what we do every day because what we do matters to real people. You will likely determine the fate of our company.We are a customer-driven team that tackles problems with empathy and logical reasoning. We aim to truly solve problems for our customers and accomplish this through a thorough process of problem discovery, user research, user testing, and iteration. We're looking for experienced, thoughtful product engineers who enjoy solving real-world problems and seeing their software used by thousands of people everyday. You will work with a smart and action-oriented team.At Supermove, we are trying to do what's nearly impossible - to create an enduring and iconic company. We are relentless and ambitious with all of our goals. We move extremely quickly, and prefer to iterate rather than deliberate. We always operate with full trust and transparency, knowing that our top priority is to achieve our vision to the best of our ability.Roles & Responsibilities Skillfully project manage a portfolio of ~10 customer accounts that have recently signed up for Supermove and are ready to deploy Keep every stakeholder accountable by regularly knowing exactly which step of the project they are in, and which date they plan to keep their next step Coordinate cross-functionally by regularly updating a public and internal project plan for each customer Build and maintain senior-level relationships with your customer accounts while creating a premium and high-caliber experience Collaborate with customers by solving complex problems with out-of-the-box solutions to strategically and continually increase product value - All with the goal of launching them onto our software end to end Master knowledge about our product in order to effectively visualize what success means for the customer Competencies Project Management Create project plan for end to end implementation with limited guidance Execute project plan working with various stakeholders at the customer and within Supermove Strong written/verbal communication Simplify & explain complex product concepts to a non technical customer base Comfort leading meetings with moving company owners & leaders (VP+ level audience) Ability to write / communicate product requests to the PMs / EPD teams Experience solutioning with customers (e.g., figure out how the product can help them achieve X, Y, Z workflows) Vertical SaaS experience preferred Be able to pick up industry specific expertise quickly through onsites & enablement modules Have worked with software products before so they have a baseline understanding of how to translate workflow requirements to config/product requests Summary: Can you create a project plan to get a large moving company implemented and work with various members of the Supermove/customer's org to execute the plan? Skills & Experience You have at least 2-4+ years of experience as an Implementation Manager (leading account implementation processes in the software or technology area, strongly preferred if coming from Vertical SaaS) 2-3 years if you have several strong internships and work experience at Series A-C companies You have been a primary owner of customer implementation and know what it takes to make Enterprise customers successful Expected Outcomes First 30 days: Shadow & Train - Goal is to get up to speed quickly and end this by leading your first customer meeting successfully First 60 days: Accelerate - Become a fully ramped CX team member First 90 days: Excel - Contribute to key projects and impact customers After 90 days: Act as primary point of contact between Supermove and its Enterprise customers throughout the implementation phase Be able to successfully project manage multiple, concurrent implementations of varying complexity Meet all customer needs and deliverables according to proposed timelines Proactively communicate with customers to ensure a timely completion of migration Monitor and analyze customer's usage of application with an eye towards driving deeper platform adoption Identify potential churn risk and lead proactive remediation efforts to mitigate and retain customers Collaborate cross functionally with Sales, Customer Success Managers, Engineering, and Product teams to optimize service delivery Why this role Large amount of ownership within the first 3 months of joining. You will be introducing technology to the moving industry, an industry previously untouched by software. By working with our customer base, you will provide them more time, revenue, and speed - radically uplifting the entire moving experience for everyone in the world. Actively manage and drive successful implementations across a portfolio of moving companies and play a key role in deploying our software. You will directly influence the company's continued success. Why SupermoveWe create an organizational culture where we are transparent, people feel comfortable being themselves, ensuring everyone is heard and listened to. As an Equal Opportunity Employer, we mitigate bias across our hiring process: consistent hiring practices and working towards fair treatment, access, and opportunities for all individuals. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.You will rewrite an entire industry.You will introduce innovative technology to redesign the moving industry's daily workflows from the ground up. By coming up with new strategies to grow our customer base, you will provide these businesses time, revenue, and speed - radically uplifting the entire moving experience.You will likely determine the fate of our company As one of Supermove's first members of the design team, you will scale our product to thousands of companies. You have a big upside if we execute well, and we can't do this without you.You will work with a smart and action-oriented team At Supermove, we are trying to do what's nearly impossible - to create an enduring and iconic company. We are relentless and ambitious with all of our goals. We move extremely quickly and prefer to iterate rather than deliberate. We always operate with full trust and transparency, knowing that our top priority is to achieve our vision to the best of our ability. Additional Perks & Benefits:Market comp, medical, vision, dental. Remote first Provide direct input to overall company strategy.
    $76k-108k yearly est. Auto-Apply 25d ago
  • Customer Implementation Manager

    Loadsmart 4.3company rating

    Remote job

    ARE YOU INTERESTED IN JOINING AN INNOVATIVE LOGISTICS TECHNOLOGY COMPANY? Loadsmart is a growth-stage technology company valued at over $1 billion (a true Tech Unicorn)! We are a collection of industry veterans and user-centered engineers using innovative technology to fearlessly reinvent the future of freight by helping shippers, brokers, warehouses and carriers to move more with less. With headquarters in Chicago and a globally distributed remote team, Loadsmart continues to attract top talent committed to driving meaningful change. We seek professionals who embody our core values: curiosity, clarity, results, commitment, and teamwork. We're looking for an Implementation Manager to lead the onboarding of our most strategic and complex customers across Managed Transportation (4PL), SaaS platforms, and Enterprise Account Management. This role will also support internal strategic initiatives as needed that enhance scalability, quality, and operational excellence across the Loadsmart organization. You'll serve as the orchestrator and face of Loadsmart during customer onboarding - ensuring our solution design delivers on expectations through disciplined project management, milestone execution, and stakeholder alignment. Where processes need refinement, you'll collaborate cross-functionally to create and implement scalable solutions. Job Type: Exempt DEPARTMENT: Revenue Operations LOCATION: Chicago or Remote USWHAT YOU GET TO DO: Lead and manage multiple concurrent SaaS, Managed Transportation, and/or Enterprise Brokerage customer implementations from kickoff through go-live and post-launch stabilization. Develop and execute project plans, timelines, and deliverables - ensuring milestones are met on time, within scope, and aligned to customer expectations. Coordinate internal and external resources, including solution consultants, product/engineering teams, operations, and customer success, to ensure seamless execution and handoffs. Oversee configuration, integration development, and testing of Loadsmart's technology platforms and service workflows to ensure deliverables are met on time and as expected. Serve as the primary point of contact for customers and internal stakeholders throughout implementation, maintaining transparency and alignment. Facilitate discovery sessions and solution design workshops to document business requirements and translate them into actionable implementation plans. Build strong relationships with customer and internal stakeholders to ensure alignment, trust, and satisfaction. Define and enforce implementation methodologies, best practices, and documentation standards. Working to ensure methodologies and practices are scalable with business growth. Proactively identify project risks, dependencies, and resource constraints - and execute mitigation strategies to maintain delivery integrity. Conduct post-implementation reviews to capture lessons learned and embed continuous improvement into future rollouts. REQUIRED QUALIFICATIONS: Bachelor's degree in Business, Information Systems, Supply Chain, or related field (or equivalent experience). 5+ years of experience in project management, customer onboarding, or consulting - preferably in SaaS, logistics, or supply chain. Strong understanding of SaaS delivery models, systems integrations (API, EDI, or middleware), and customer lifecycle management. Experience leading complex enterprise implementations that span both technology and managed services. Experience working with cross-functional teams in a fast-paced, customer-facing environment. Proven project management skills - PMP or Agile certification preferred. Excellent communication, stakeholder management, and organization skills. WORKING AT LOADSMART: • Competitive base salaries - we believe in rewarding top talent • Extremely competitive Equity package - become a shareholder in our company!• Loadie Time Off - PTO and sick days without a limit• Comprehensive Medical, Dental, and Vision insurance plans• 401k Match At Loadsmart, we believe our biggest asset is our people. We are proud to be an equal opportunity employer, hiring and developing individuals from diverse backgrounds and experiences to add to our collaborative culture. Loadsmart treats all candidates and employees with respect and does not discriminate in our recruiting, hiring, and promoting processes, including on the basis of race, color, religion, sex, age, sexual orientation, gender identity and/or expression, national origin, veteran status, or disability. It is the policy of Loadsmart that all offers of employment made shall be contingent upon successful completion of electronic background check(s). These checks will be job-related, consistent with business necessity and conducted by our vendor, pursuant to all applicable laws, rules, policies and procedures of our candidates' specific locale.
    $62k-102k yearly est. Auto-Apply 19d ago
  • Consulting Associate - Primary Market Research (Remote)

    M3 Usa 4.5company rating

    Remote job

    M3 USA is at the forefront of healthcare innovation, offering digital solutions across healthcare, life sciences, pharmaceuticals, and more. Since our inception in 2000, we've seen remarkable growth, fueled by our mission to utilize the internet for a healthier world and more efficient healthcare systems. Our success is anchored in our trusted digital platforms that engage physician communities globally, facilitating impactful medical education, precise job placement, and insightful market research. M3 USA prides itself on a dynamic and innovative work environment where every team member contributes to global health advancements. Joining M3 USA means being part of a dedicated team striving to make a significant difference in healthcare. We provide a unique opportunity for you to be at the cutting edge of healthcare innovation, shaping the future in a meaningful career. Embrace the chance to drive change with M3 USA. Due to our continued growth, we are hiring for a Consulting Associate with Michael Allen Company! About the Business Unit: Michael Allen Company is a Healthcare management consulting firm located in Darien, CT dedicated to helping clients accelerate growth by improving market and customer insight. The firm has a forty-year track record of helping clients achieve profitable growth, bringing unique analytic capabilities, experienced Consultants, and a customized effort to each engagement. Areas of specialization include pipeline product planning and growth management, marketing and sales effectiveness, resource allocation, and growth strategy development for global healthcare firms. The firm enjoys distinguished industry presence in traditional pharmaceutical companies, biotech firms and medical product manufacturers. By leveraging abundant data that is available in this industry, MAC Consultants work towards finding innovative commercial strategies that maximize the efficiency of the resources and effectiveness of the efforts used for products and services that enhance/extend/save lives Design, execute, and analyze primarily quantitative primary market research studies with healthcare professionals, patients, and other stakeholders, delivering clear and actionable insights to support life sciences client decision-making. Develop research materials (e.g., screeners, discussion guides, questionnaires), manage programming, fieldwork and data collection processes, and synthesize findings into high-quality reports and presentations aligned with client objectives. Manage multiple concurrent projects (up to 3), coordinating with internal teams, external partners (e.g., recruitment agencies, fieldwork vendors), and client stakeholders to ensure smooth execution and on-time delivery. Duties and Responsibilities Translate client business questions into structured research designs, selecting appropriate methodologies (qualitative, quantitative, or mixed-method) and ensuring robust sampling and execution. Act as the primary client contact during engagements, providing regular updates, addressing queries, and ensuring alignment throughout the research process. Lead the analysis and interpretation of primary research data, uncovering key insights and crafting strategic recommendations that drive client value. Stay current with best practices in healthcare market research, incorporating innovative approaches, digital methodologies, and respondent engagement techniques into project work. Qualifications Education and Training Required: Master's degree in biostatistics, statistics, epidemiology, economics, mathematics, engineering, operations research, health informatics or a related field from an elite institution with a strong academic record; at least four years of relevant and progressively responsible work experience as a quantitative analyst, using varied procedures and problem-solving methodologies in a healthcare professional services firm, healthcare sciences product company or related organization. Minimum Experience: Minimum of two years of hands-on experience in global market research, with a strong and demonstrable focus on primary market research. Experience working with large healthcare datasets, applying statistical analysis, and generating actionable insights is a strong plus but not required. Direct experience with statistical tools, including SPSS, applied in professional or academic settings for data analysis and modeling. Knowledge, Skill, Ability: Participation in projects for drug development, business commercialization and brand marketing processes in biopharmaceutical industry Additional Information A career opportunity with MAC offers competitive wages, and benefits such as: Health and Dental Life, Accident and Disability Insurance Prescription Plan Flexible Spending Account 401k Plan and Match Paid Holidays and Vacation Sick Days and Personal Days *M3 reserves the right to change this job description to meet the business needs of the organization #LI-JM1 #LI-Remote
    $64k-89k yearly est. 17h ago
  • Consulting Associate/eDiscovery (Forensic Services practice)

    Charles River Associates 4.7company rating

    Remote job

    Charles River Associates is a leading global consulting firm that provides economic, financial, and business management expertise to major law firms, corporations, and governments around the world. CRA advises clients on economic and financial matters pertaining to litigation and regulatory proceedings and guides corporations through critical business strategy and performance-related issues. Since 1965, clients have engaged CRA for its combination of industry experience and rigorous, fact-based analysis that provide clients with clear, implementable solutions to complex business concerns. Position Overview CRA's Forensic Services practice supports companies' commitment to integrity by assisting them and their counsel in independently responding to allegations of fraud, waste, abuse, misconduct, and non-compliance. We are noted for deploying cross-trained teams of forensic professionals to assist our clients in gaining deeper insights and greater value more quickly. Our commitment to our clients is to help them better anticipate, manage, and become more resilient as a result of, challenging events. We are seeking a Consulting Associate to join our Chicago, Boston, Washington DC, or New York office. As a Consulting Associate, you will leverage CRA's eDiscovery technology suite to process, organize, analyze, and deliver data-driven insights, while having frequent contact with senior leadership and project teams as a resource. Your responsibilities may include (but are not limited to): Support senior consultants and clients with tasks related to database administration, data processing, review management, and user experience; Support senior consultants and clients to conduct analysis of relevant data; Utilize database skills to effectively analyze large data sets; Investigate and analyze evidence for litigation and expert support as needed; Ensure reliability of analysis through quality control review; Assist with corporate initiatives, recruiting, and training efforts as needed. Desired Qualifications 3-5 years of related professional experience. Understanding of the Electronic Discovery Reference Model (EDRM) and eDiscovery processes. Experience using Relativity as an advanced user and database administrator. Relativity certifications are beneficial but not required. Experience with loading data into Relativity and basic Relativity administrative functions. Experience with executing and running quality control of document productions. Experience processing electronic data in an industry-standard tool such as Nuix, Relativity, etc., with a strong preference for Nuix. Experience with MS Excel and/or MS Access. Knowledge of search term analysis and search term reporting. Understanding of quality control for eDiscovery processing and review. Experience with document review management is beneficial but not required. Demonstrated problem solving skills. Excellent verbal and written communication skills. Rigorous organizational skills and attention to detail in all facets of work. Ability to prioritize multiple tasks, manage multiple projects, and meet timely deadlines. Ability to travel as needed (minimal travel expected). Check out our blogs about a typical day at CRA and how you can make an impact! To Apply To be considered for a position in the United States, we require the following: Resume - please include current address, personal email and telephone number; Cover letter - please describe your interest in CRA and how this role matches your goals. If you are interested in applying for one of our international locations, please visit our Careers site to view and apply for available jobs. Career Growth and Benefits CRA's robust skills development programs, including a commitment to offering 100 hours of training annually through formal and informal programs, encourage you to thrive as an individual and team member. Beginning with research and analysis skill building, training continues with technical training, presentation skills, internal seminars, and career mentoring and performance coaching from an assigned senior colleague. Additional leadership and collaboration opportunities exist through internal firm development activities. We offer a comprehensive total rewards program including a superior benefits package, wellness programming to support physical, mental, emotional and financial well-being, and in-house immigration support for foreign nationals and international business travelers. Work Location Flexibility CRA creates a work environment that enables our colleagues to benefit from being together in the office to best deliver on our promise of career growth, mentorship and inclusivity. At the same time, we recognize that individuals realize a range of benefits when working from home periodically. We currently expect that individuals spend at least 3 to 4 days a week working in the office (which may include traveling to another CRA office or to client meetings), with specific days determined in coordination with your practice or team. Our Commitment to Equal Employment Opportunity Charles River Associates is an equal opportunity employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, status as a protected veteran, or any other protected characteristic under applicable law. Salary and other compensation A good-faith estimate of the annual base salary range for this position is $100,000 - $126,500. Stating pay within this range may vary based on factors such as education level, experience, skills, geographic location, market conditions, and other qualifications of the successful candidate. This position may be eligible for additional bonus incentive compensation. CRA offers a comprehensive benefits package, subject to eligibility requirements, which may include: medical, dental, and vision insurance; 401(k) retirement plan with employer match; life and disability insurance; paid time off (vacation, sick leave, holidays); paid parental leave; wellness programs and employee assistance resources; and commuter benefits.
    $100k-126.5k yearly Auto-Apply 4d ago
  • Experienced Associate, Business Risk Consulting - Internal Audit & SOX

    Rsm 4.4company rating

    Remote job

    We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM. As an associate in RSM's growing Process Risk and Controls Practice, you will have the opportunity to develop into a seasoned consultant through a high degree of client and industry exposure, career development and mentorship opportunities, and a diverse and inclusive culture. The fast-paced and dynamic environment in which we operate will provide you with daily challenges and exciting opportunities. In the Process Risk and Controls Practice we frequently work as or alongside a client's internal audit function, the chief risk officer or risk function, Sarbanes-Oxley project team, and various other members of management tasked with managing risk. Our advisors help our clients with identifying and prioritizing risk and leveraging process and controls to reduce risk exposure. Key Responsibilities Contributions to Firm Culture Model the core RSM values of respect, integrity, teamwork, excellence and stewardship in all interactions with clients and team members Maintain a positive attitude and a strong work ethic Conduct yourself in a professional manner Work collaboratively with others and show an interest in learning from more experienced team members Develop meaningful relationships with team members Support RSM's goals around diversity and inclusion by nurturing an environment that understands individuality, promotes authenticity, and values varied perspective in arriving at solutions Client Experience Learn about the industries and clients that we serve in the middle market and leverage your understanding to become your clients' trusted advisor Interact with client process owners and external stakeholders while executing your role Demonstrate critical thinking skill in gathering and processing information about a client's business, strategy, culture, competitive positioning, and operations in order to assist with risk assessment Prepare initial drafts and follow-ups on client request lists Draft narratives or flowcharts and perform initial identification of controls Conduct tests of the operating effectiveness of clients' internal controls using test plans or work programs that have been written by senior members of the team Identify issues in the testing performed, such as deficiencies, observations, and recommendations Understand the purpose and objectives of internal/external project status updates and provide relevant inputs Proactively make oneself aware of white papers, webinars, and live events that are available to clients Talent Experience Challenge yourself to think creatively, strive for growth through development opportunities, and maximize results while working within a team environment Proactively seek out opportunities to learn from team members, build a coaching/mentoring network and take advantage of training opportunities to continually expand skills and leadership capability Maintain willingness to give and receive candid feedback in both written and verbal form. Commit to self-development in response to constructive feedback received Support recruiting efforts by understanding and promoting the RSM brand Business Development Stay current on recent events pertaining to your respective clients and related industries Participate in relevant industry associations and learning/development events to start building industry perspective and contacts Build an internal network and become aware of other services provided by the firm Position Qualifications Bachelor's or Master's Degree in Accounting or related business discipline Preferred GPA: 3.50 or higher Qualified to pursue a job relevant certification (e.g. CPA, CIA) Ability to travel to meet client needs and work collaboratively with others in-person and remotely Openness to workday flexibility, agility, remote work environment, leveraging new tools Effective communication skills, both verbally and in writing Effective time management and prioritization skills At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at ************************************************** All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************. RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate. RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information. At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range. Compensation Range: $66,100 - $109,500
    $66.1k-109.5k yearly Auto-Apply 6d ago

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