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Become A Senior Implementation Manager

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Working As A Senior Implementation Manager

  • Organizing, Planning, and Prioritizing Work
  • Communicating with Supervisors, Peers, or Subordinates
  • Scheduling Work and Activities
  • Making Decisions and Solving Problems
  • Coordinating the Work and Activities of Others
  • Mostly Sitting

  • $109,103

    Average Salary

What Does A Senior Implementation Manager Do At Jpmorgan Chase

* Manage clear expectations and understanding by establishing clear timelines and managing documentation requirements
* Exhibit ownership of on-boarding experience and client satisfaction
* Ownership of internal communication and status updates
* Ensure deal deliverables are met and hold owners accountable by managing implementation issues, escalations and error resolution
* Demonstrate creative problem solving and solid judgment/decision making
* Exhibit adherence to policy and procedures and meet or exceed established Service Level Agreements
* Diligent awareness of risks in our processes in a timely manner
* Ownership, escalation and resolution of risk issues when they occur in a timely manner
* Manage activities through heavy phone work with clients and business partners
* The final officer title and job grade is at the discretion of the firm and will be discussed at the time of offer.
* It may be different than what is listed on the requisition based on candidate experience level.
* Years of relevant experience
* Project Management experience, including the use of project plans and issue logs
* Time management and organizational skills
* Strong verbal and written communication skills
* Strong presentation and negotiating skills
* Proven ability to successfully manage conflict, proven team leadership and meeting facilitation skills
* Strong technical aptitude pertaining to Treasury Management products
* Demonstrated ability to work in a team environment, and ability to adapt to a changing environment
* Some travel may be required (less than 25%) to visit clients

What Does A Senior Implementation Manager Do At Heartland Payment Systems

* Manage multiple projects of varying size and scope; establish project goals, schedule, milestones, and procedures.
* Monitor project progress, proactively manage changes in scope, identify potential roadblocks and create contingency plans.
* Estimate resource needs to achieve project goals.
* Develop project plans and supporting documentation.
* Build, develop and grow internal and external business relationships vital to the success of the project acting as the primary point person for the client.
* Delegate tasks and responsibilities to appropriate project personnel.
* Work independently, pulling in support resources as needed.
* Develop and deliver progress reports, requirement documentation and presentations.
* Conduct weekly status meetings with management, team members and clients.
* Coach, mentor and motivate team members.
* Act as the subject matter expert for the client providing best practices for implementation.
* Assist with identifying process improvements and creating process documentation when needed

What Does A Senior Implementation Manager Do At Aon Corporation

* Manages HR services implementation program efforts from Initiation through Deployment including Cloud Deployment Solutions.
* Responsible for the delivery of all components of implementation work (including process, data, and system development) to plan (financial and schedule) and must ensure strong integration across domains as well as with supporting teams.
* Leads the project governance and overall program planning efforts for the implementation.
* Works with the client and Account Team to establish program leadership forums, tracking tools, and change order procedures.
* Sets up and maintains (directly or indirectly) the integrated program plan and other program management tools including critical path views, risk logs, status reports, and overall progress metrics and related presentations.
* Ensures effective transition to the Ongoing team.
* Provides leadership and management support to associates working on the project whether situated locally or virtually.
* Primary escalation point for Project Managers and other team members who need assistance resolving delivery issues
* Interfaces extensively with the clients project leadership team to facilitate overall integration and to build an effective partnership.
* Participates in the Account Team for the project along with the Account Executive, IT and the Program Manager.
* Works with the other members of the Account Team to provide progress updates to the client, the project team, Steering Committees, and other interested parties.
* As needed, participates in sales and due diligence efforts

What Does A Senior Implementation Manager Do At Unitedhealth Group

* Manage the entire client on-boarding project for implementation, main contact for the client Conduct the client benefit discussions with all parties and ensure client sign-off for their benefit intent forms Coordinate efforts with internal departments for the creation of formulary, specialty products and pharmacy networks Coordinate formulary / specialty disruption analysis to impacted membership Work with Operations, IT and Functional leaders to proactively identify implementation issues and drive their resolution Develop and present presentations for new business customer finalist presentations with Sales Facilitate meetings at various levels of the organization, including management weekly reviews Monitor, track and report implementation status and performance, internally and the client Identify implementation risks, implement a mitigation / action plan and drive improved outcomes, communicate to senior leadership Manages the implementation of pharmacy benefit plans for all direct business market types Ensure accuracy of plan updates and missed deliverables from all teams Manage pre-implementation audits with the audit department and the client 20
* travel

What Does A Senior Implementation Manager Do At Cohnreznick LLP

* Lead and influence client executives and project stakeholders such as key business users, project sponsors, and developers.
* Work collaboratively with functional business areas and IT partners to achieve project objectives, milestones and deliverables while ensuring the implementation of high quality solutions that support organizational goals and objectives.
* Demonstrate expertise in leading and directing large and complex ERP projects from planning, design, performance of testing, implementation, and reporting.
* Contribute to developing IT strategies and roadmaps that are aligned with companies’ business strategies.
* Work closely with clients and staff to develop project vision, client and project risk assessments, implement opportunities, and recommendations regarding business and IT process optimization and profit and operational process improvement.
* Manage and monitor project budgets and expenditures and develop forecasts for estimate of completion.
* Provide expertise in the areas of supply chain, finance and accounting, and manufacturing and distribution industries for process improvement and optimization.
* Knowledge transfer and mentor client assigned project leads for them to become self-sufficient.
* Demonstrate exceptional business acumen and effectively write and communicate engagement results to client management.
* Manage, develop, train, and coach staff on projects and assess performance for engagement and year-end reviews.
* Maintain active communication with clients to manage expectations, ensure satisfaction, make sure deadlines are met, and lead change efforts effectively.
* Execute and team with partners and directors on proposals, project expansion, and business development calls.
* Successfully expand or extend client engagements through exceptional service delivery and value of contribution

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Average Length of Employment
Top Careers Before Senior Implementation Manager
Consultant 5.2%
Manager 3.8%
Analyst 3.0%
Supervisor 2.2%
Top Careers After Senior Implementation Manager
Consultant 4.7%
Director 3.7%
Owner 2.7%

Do you work as a Senior Implementation Manager?

Senior Implementation Manager Demographics

Gender

Male

59.7%

Female

38.2%

Unknown

2.1%
Ethnicity

White

60.4%

Hispanic or Latino

13.0%

Black or African American

12.6%

Asian

9.8%

Unknown

4.1%
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Foreign Languages Spoken

Spanish

50.0%

Carrier

18.8%

Portuguese

6.3%

Hawaiian

6.3%

German

6.3%

Arabic

6.3%

Korean

6.3%
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Senior Implementation Manager Education

Schools

University of Phoenix

18.3%

Northwestern University

7.5%

University of Denver

6.5%

Villanova University

5.4%

Pennsylvania State University

5.4%

George Washington University

5.4%

Arizona State University

4.3%

University of California - Santa Cruz

4.3%

New York University

4.3%

Eastfield College

4.3%

University of Wisconsin - Milwaukee

4.3%

Florida International University

4.3%

Georgia Southern University

3.2%

University of Kentucky

3.2%

University of New Hampshire

3.2%

University of Texas at Dallas

3.2%

University of Southern Mississippi

3.2%

University of South Florida

3.2%

Purdue University

3.2%

Illinois State University

3.2%
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Majors

Business

33.4%

Project Management

9.0%

Computer Science

7.2%

Finance

7.2%

Computer Information Systems

6.9%

Management

4.5%

Marketing

3.9%

Information Technology

3.3%

Economics

3.0%

English

3.0%

Electrical Engineering

2.7%

Political Science

2.7%

Health Care Administration

2.1%

Management Information Systems

1.8%

Communication

1.8%

Information Systems

1.8%

Accounting

1.8%

Education

1.5%

Biology

1.5%

International Business

1.2%
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Degrees

Bachelors

38.2%

Masters

34.4%

Other

15.7%

Certificate

5.6%

Associate

3.8%

Doctorate

1.8%

Diploma

0.4%
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Real Senior Implementation Manager Salaries

Job Title Company Location Start Date Salary
SR. Implementation Manager Charles River Systems, Inc. New York, NY Aug 23, 2014 $140,000 -
$170,000
Senior Implementation Manager IBM Corporation Charlotte, NC Sep 19, 2013 $130,704 -
$169,520
Senior Implementation Manager Coupa Software Incorporated San Mateo, CA Jul 08, 2013 $130,000
Senior Global Implementation Manager Thomson Reuters (Tax & Accounting), Inc. Hoboken, NJ Nov 23, 2016 $127,774
Senior Implementation Project Manager Jpmorgan Chase & Co. Phoenix, AZ Dec 30, 2016 $126,300
Application Implementation Senior Manager Emtec Consulting Service, LLC Plymouth, MI Dec 14, 2015 $125,000
Senior Implementation Manager Charles River Systems, Inc. Burlington, MA Mar 01, 2013 $124,000 -
$146,000
Senior Implementation Manager Charles River Systems, Inc. Burlington, MA Jul 21, 2015 $122,500 -
$130,000
Senior Implementation Project Manager Jpmorgan Chase & Co. Chicago, IL Sep 09, 2016 $120,300
Senior Manager, Technology Consulting & Implementa Thomson Reuters (Tax & Accounting) Services, Inc. Hoboken, NJ Feb 28, 2013 $115,000
Senior Implementation Manager Springcm Inc. Chicago, IL Nov 29, 2016 $110,000 -
$130,000
Senior Implementation Projects Manager Royal 4 Systems Long Beach, CA Apr 01, 2012 $108,000
SR. Implementation MGR (DIR of Consulting Services Demandtec, Inc. San Mateo, CA May 01, 2012 $106,891 -
$171,300
Senior Manager, Implementation Support Caremark, LLC Irving, TX Jun 06, 2016 $95,800 -
$171,300
SR Manager Strategy & Implementation (Operations) Fedex Office and Print Services, Inc. Dallas, TX Nov 01, 2009 $95,500
Senior Implementation Project Manager Epicor Software Corporation Point Roberts, WA Oct 10, 2013 $95,265
Senior Implementation Manager Citibank, N.A. Jersey City, NJ Dec 02, 2011 $94,450
Senior Implementation Project Manager Epicor Software Corporation Yardley, PA Jun 20, 2012 $89,799
SR. Implementation Manager Demandtec, Inc. San Mateo, CA Sep 19, 2010 $86,300 -
$143,800
Senior Implementation Project Manager Epicor Software Corporation Point Roberts, WA Dec 23, 2013 $86,000 -
$96,000
Senior Implementation Project Manager Epicor Software Corporation East Dubuque, IL Dec 23, 2013 $86,000 -
$96,000
Senior Manager, Strategy & Implementation Fedex Office and Print Services, Inc. Dallas, TX Nov 01, 2012 $85,267 -
$149,218

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Top Skills for A Senior Implementation Manager

  1. Implementation Process
  2. Project Management
  3. Procedures
You can check out examples of real life uses of top skills on resumes here:
  • Hired and given authority to define and enact internal implementation processes.
  • Manage four service support managers responsible for local and long distance service implementation, post-implementation maintenance and project management.
  • Managed team of 6 Instructional Designers for development of training, business procedures and end-user documentation.
  • Conducted regular meetings with deployment team for knowledge transfer and process improvements to minimize outages related to deployments.
  • Reviewed, modified and adapted mobile products such as transaction and security alerts to fit financial institutions and their customers.

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Top 10 Best States for Senior Implementation Managers

  1. District of Columbia
  2. Maryland
  3. Virginia
  4. Colorado
  5. Connecticut
  6. New Jersey
  7. Delaware
  8. California
  9. Massachusetts
  10. North Carolina
  • (189 jobs)
  • (330 jobs)
  • (637 jobs)
  • (373 jobs)
  • (171 jobs)
  • (426 jobs)
  • (59 jobs)
  • (1,862 jobs)
  • (583 jobs)
  • (506 jobs)

Top Senior Implementation Manager Employers

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