What does a senior implementation manager do?
A senior implementation manager oversees the development and implementation of new information systems, technologies, and procedures in a company. They have the responsibility to manage processes from planning to execution, conduct research and analyses to develop implementation strategies and detailed project plans, set guidelines and objectives, build strong work relationships with clients and teams, delegate tasks, and conduct regular evaluations, proactively identifying project issues. Moreover, as a senior implementation manager, it is essential to assist and provide technical support to staff, all while implementing the company's standards and policies.
Senior implementation manager responsibilities
Here are examples of responsibilities from real senior implementation manager resumes:
- Lead migration of production systems to a manage, private cloud environment.
- Project manage the implementation of a companywide custom ERP solution.
- Manage multiple implementations for Vmware, Netapp, Symantec and Cisco products.
- Approve and manage staff time sheets, payroll, security, logistics, and relevant job materials.
- Lead Boeing and subcontractor teams in enhancing and updating the system infrastructure for a large-scale, ground-base processing system.
- Manage development and QA teams with responsibilities for client launches from requirements to config, UAT and final production launch.
- Implement electronic medical record software (EMR).
- Execute master services agreements with key portfolio targets.
- Involve in the development of Java - J2EE application.
- Partner with vendors to establish payroll, receivables and disbursement requirements.
- Direct health information management, transcription service offering, and EMR training functions.
- Assist sales teams in RFP responses, project planning, due diligence, and contract validation.
- Stage presentations on services, ordering and implementations for RFP meetings with the customers and internal staff.
- Establish metrics and reporting mechanisms which inform the business of the overall performance of various aspects of the infrastructure.
- Launch an online support portal to report and track client issues as well as enable measurable, actionable KPIs.
Senior implementation manager skills and personality traits
We calculated that 10% of Senior Implementation Managers are proficient in Project Management, Customer Service, and Project Scope. They’re also known for soft skills such as Business skills, Leadership skills, and Organizational skills.
We break down the percentage of Senior Implementation Managers that have these skills listed on their resume here:
- Project Management, 10%
Provide business direction and project management for cross-functional, operational, strategic and/or tactical projects by defining project scope and objectives.
- Customer Service, 8%
Created solid client relationships through problem resolution and exemplary customer service.
- Project Scope, 7%
Defined implementation project scope, planned for each software implementation and managed implementation projects from inception to completion.
- Business Processes, 7%
Defined detailed business processes including Opportunity Management, Lead Management, and Account/Customer Management.
- Healthcare, 6%
Managed a variety of technical engagements for healthcare providers and collaborated with clinical and financial staff at hospitals.
- Java, 6%
Experience working within the Agile methodology and SCRUM framework for development efforts - JAVA, HTML, API's.
Most senior implementation managers use their skills in "project management," "customer service," and "project scope" to do their jobs. You can find more detail on essential senior implementation manager responsibilities here:
Business skills. To carry out their duties, the most important skill for a senior implementation manager to have is business skills. Their role and responsibilities require that "it managers must develop and implement strategic plans to reach the goals of their organizations." Senior implementation managers often use business skills in their day-to-day job, as shown by this real resume: "manage p2p and expense saas business application implementation projects. "
Leadership skills. Another soft skill that's essential for fulfilling senior implementation manager duties is leadership skills. The role rewards competence in this skill because "it managers must lead and motivate it teams or departments so that workers are efficient and effective." According to a senior implementation manager resume, here's how senior implementation managers can utilize leadership skills in their job responsibilities: "attended facility epic leadership meetings to report on project status. "
Organizational skills. Another skill that relates to the job responsibilities of senior implementation managers is organizational skills. This skill is critical to many everyday senior implementation manager duties, as "some it managers must coordinate the work of several different it departments to make the organization run efficiently." This example from a resume shows how this skill is used: "defined new business processes, organizational structure, roles and responsibilities, and controlling mechanism. "
Analytical skills. senior implementation manager responsibilities often require "analytical skills." The duties that rely on this skill are shown by the fact that "it managers must analyze problems and consider and select the best ways to solve them." This resume example shows what senior implementation managers do with analytical skills on a typical day: "define and initiate implementation projects and assemble teams to complete delivery of clinical quality analysis products and quality improvement support services. "
Communication skills. A commonly-found skill in senior implementation manager job descriptions, "communication skills" is essential to what senior implementation managers do. Senior implementation manager responsibilities rely on this skill because "it managers must explain their work to top executives and give clear instructions to their subordinates." You can also see how senior implementation manager duties rely on communication skills in this resume example: "support the communication of it implementation project milestones, supporting project manager/program managers. "
The three companies that hire the most senior implementation managers are:
- Takeda Pharmaceuticals U.S.A., Inc.114 senior implementation managers jobs
- Pwc67 senior implementation managers jobs
- Deloitte52 senior implementation managers jobs
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Compare different senior implementation managers
Senior implementation manager vs. Manager
Managers are responsible for a specific department, function, or employee group. They oversee their assigned departments and all the employees under the department. Managers are responsible that the department they are handling is functioning well. They set the department goals and the steps they must take to achieve the goals. They are also in charge of assessing the performance of their departments and their employees. Additionally, managers are responsible for interviewing prospective candidates for department vacancies and assessing their fit to the needs of the department. Managers also set the general working environment in the department, and they are expected to ensure that their employees remain motivated.
These skill sets are where the common ground ends though. The responsibilities of a senior implementation manager are more likely to require skills like "project management," "project scope," "business processes," and "healthcare." On the other hand, a job as a manager requires skills like "food safety," "financial statements," "management," and "powerpoint." As you can see, what employees do in each career varies considerably.
Managers tend to make the most money working in the finance industry, where they earn an average salary of $71,781. In contrast, senior implementation managers make the biggest average salary, $102,015, in the telecommunication industry.On average, managers reach lower levels of education than senior implementation managers. Managers are 8.2% less likely to earn a Master's Degree and 0.5% less likely to graduate with a Doctoral Degree.Senior implementation manager vs. Manager, program management
A program management manager is an individual who guides project managers and oversees and coordinates an organization's projects, products, and other strategic initiatives. The day-to-day responsibilities of a program manager include planning the overall program, managing the program's budget and the main program documents, and defining the program governance. The requirements to qualify for the program manager position including possessing a good managerial, business, and problem-solving skills and possessing a bachelor's or master's degree in business, management, or a related field.
While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that senior implementation manager responsibilities requires skills like "business processes," "healthcare," "client relationships," and "web content management." But a manager, program management might use other skills in their typical duties, such as, "oversight," "infrastructure," "continuous improvement," and "cloud."
Managers, program management may earn a higher salary than senior implementation managers, but managers, program management earn the most pay in the technology industry with an average salary of $126,000. On the other hand, senior implementation managers receive higher pay in the telecommunication industry, where they earn an average salary of $102,015.In general, managers, program management achieve similar levels of education than senior implementation managers. They're 3.4% more likely to obtain a Master's Degree while being 0.5% more likely to earn a Doctoral Degree.Senior implementation manager vs. Project manager
Project managers oversee a specific project related to the organization's business. They manage the whole project from inception to evaluation. They initiate planning with involved departments, follow-through on the plans, ensure smooth execution of the plans, and evaluate the project for further improvements should these be needed. In line with this, project managers also ensure that the project is cost-efficient and well within the budget. They also manage the different work teams involved in the project and ensure that things are running smoothly on this aspect as well.
The required skills of the two careers differ considerably. For example, senior implementation managers are more likely to have skills like "healthcare," "java," "client relationships," and "web content management." But a project manager is more likely to have skills like "infrastructure," "status reports," "construction management," and "project documentation."
Project managers make a very good living in the technology industry with an average annual salary of $95,904. On the other hand, senior implementation managers are paid the highest salary in the telecommunication industry, with average annual pay of $102,015.When it comes to education, project managers tend to earn similar degree levels compared to senior implementation managers. In fact, they're 1.0% less likely to earn a Master's Degree, and 0.2% less likely to graduate with a Doctoral Degree.Senior implementation manager vs. Data manager
A data manager is responsible for monitoring the efficiency of the company's technology systems and network infrastructures. Data managers ensure the safety and security of the databases to avoid unauthorized access that may pose risks for business operations. They assist the technology team in developing data management protocols and smooth navigation of the network systems. A data manager must have excellent knowledge of the technology industry, as well as having a strong command on system codes and programming languages, to immediately identify inconsistencies, and perform troubleshooting to fix these discrepancies.
Even though a few skill sets overlap between senior implementation managers and data managers, there are some differences that are important to note. For one, a senior implementation manager might have more use for skills like "project scope," "business processes," "healthcare," and "client relationships." Meanwhile, some responsibilities of data managers require skills like "data analysis," "visualization," "data quality," and "data collection. "
Data managers reach similar levels of education compared to senior implementation managers, in general. The difference is that they're 1.1% more likely to earn a Master's Degree, and 0.1% less likely to graduate with a Doctoral Degree.Types of senior implementation manager
Updated January 8, 2025
