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Senior implementation specialist skills for your resume and career

Updated January 8, 2025
7 min read
Below we've compiled a list of the most critical senior implementation specialist skills. We ranked the top skills for senior implementation specialists based on the percentage of resumes they appeared on. For example, 24.6% of senior implementation specialist resumes contained client facing as a skill. Continue reading to find out what skills a senior implementation specialist needs to be successful in the workplace.

15 senior implementation specialist skills for your resume and career

1. Client Facing

Here's how senior implementation specialists use client facing:
  • Managed a portfolio of 20 to 40 client facing projects of various sizes.
  • Plan and facilitate Gap Analysis/Requirement gathering workshops on existing client processes and solution to be implemented for large client facing engagements.

2. Project Management

Here's how senior implementation specialists use project management:
  • Project Management Inventory reduction: Evaluating all stocking locations and recommending opportunities to reduce inventory without impacting customer care.
  • Provided project management support; performed implementation and gap analysis for monitoring tools used in data center operations.

3. Erp Implementation

Here's how senior implementation specialists use erp implementation:
  • Analyzed client needs and gathered business requirements to create solutions for large scale ERP implementations using Microsoft Dynamics NAV.
  • Provided ERP implementation services for MUNIS financial software.

4. Technical Support

Technical support or tech support are the services provided by any hardware or software company to users. They help in solving the technical difficulties the customers face with their products or services. Moreover, the tech support employees maintain, manage, and repair the IT faults. They are also responsible for resolving the network problems, installing and configuring hardware and software.

Here's how senior implementation specialists use technical support:
  • Act as Primary Technical support and Customer relations representative for on-boarding clients.
  • Provided technical support and training to less experienced associates.

5. Implementation Process

An implementation process is a procedure by which a team turns a plan or strategy into action. A straightforward implementation process is the teams' roadmap to achieving its strategic goals and objectives. It's essential to have an established, well-defined, and practical implementation process.

Here's how senior implementation specialists use implementation process:
  • Eliminated many common implementation and data integration errors by performing extensive testing on the variety of implementation processes.
  • Served as Quality Committee representative responsible for evaluating and improving the implementation process to enhance customer satisfaction.

6. Post Implementation

Here's how senior implementation specialists use post implementation:
  • Established metrics for benefits realization and return on investment evaluation post implementation.
  • Performed kick off call for implementations and post implementation call.

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7. Java

Java is a widely-known programming language that was invented in 1995 and is owned by Oracle. It is a server-side language that was created to let app developers "write once, run anywhere". It is easy and simple to learn and use and is powerful, fast, and secure. This object-oriented programming language lets the code be reused that automatically lowers the development cost. Java is specially used for android apps, web and application servers, games, database connections, etc. This programming language is closely related to C++ making it easier for the users to switch between the two.

Here's how senior implementation specialists use java:
  • Utilize skills in PL/SQL and Java languages to successfully execute implementation and integration of Oracle products into legacy Federal Computing Systems.
  • Performed extensive data analysis across all telecommunication companies and hypothetical model construction using Excel, Java scripts and SQL database queries.

8. EHR

Electronic Health Records, or simply EHR, contains all the information about a patient whether they are new or old. It includes the record of diagnosis, medication, progress note, medical history, radiology, and laboratory results. A health facility or hospital has this kind of document to track a patient's record electronically.

Here's how senior implementation specialists use ehr:
  • Defined requirements and created inpatient progress documentation to integrate into the EHR system for multiple departments at UPMC hospitals.
  • Supported clinicians and management during go-live by helping them document patient encounters on EHR.

9. SQL Server

Here's how senior implementation specialists use sql server:
  • Performed backups for various plug-ins including Windows File System, SharePoint VSS, SQL Server and Windows File Servers.
  • Generated dynamic reports using SQL Server 2005 Reporting Services and Crystal Reports.

10. Epic

Epic is a private healthcare company which developed and continues to provide a software intended for healthcare professionals and the organization and management of medical records. It is by far one of the largest in its field, with over 50% of patients having a medical record present in their system. Patients, as well as clinics and various medical professionals and facilities are all able to use this system to keep medical history and information safe and easy to reach, alter, and share with the necessary people.

Here's how senior implementation specialists use epic:
  • Manage and maintained New Version Training for all Epic certified associates.
  • Managed and develop data migration between legacy system and EPIC systems.

11. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how senior implementation specialists use payroll:
  • Reviewed and maintained all company and employee level data to ensure that payroll check calculations and earnings would be paid correctly.
  • Assisted clients with internet and PC applications to ensure accurate and efficient payroll processing; researched and corrected payroll errors.

12. Customer Support

Here's how senior implementation specialists use customer support:
  • Trained customer support associates and new employees.
  • Provide quality customer support to clients.

13. SME

The term ‘small and medium-sized enterprises' is meant to describe businesses of varied sizes who fall below certain limits and targets set by various organizations, such as the World Bank and the UN. SMEs, as they are commonly known, are an important part of any economy and generally, in healthy economies, should vastly outnumber other forms of business, such as multi-level corporations, because they collectively employ more people, pay better, and produce more money.

Here's how senior implementation specialists use sme:
  • Managed voice and data ordering Subject Matter Expert (SME) for all domestic and International services.
  • Serve as SME for key functions and roles including upper leadership, home office, field management and team members.

14. Go-Live

The term ‘Go-live' is used to define a period when a product/service becomes ready to use. Going live is commonly used in the software industry to indicate that the software or the program has entered the production stage, where it is ready for the users.

Here's how senior implementation specialists use go-live:
  • Follow up support after the Go-Live process via phone or WebEx.
  • Assisted customers with UAT testing in preparation for Go-Live.

15. EMR

Here's how senior implementation specialists use emr:
  • Conducted security analysis for EMR.
  • Trained and assisted practice managers with the EMR build of administration functions.
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List of senior implementation specialist skills to add to your resume

Senior implementation specialist skills

The most important skills for a senior implementation specialist resume and required skills for a senior implementation specialist to have include:

  • Client Facing
  • Project Management
  • Erp Implementation
  • Technical Support
  • Implementation Process
  • Post Implementation
  • Java
  • EHR
  • SQL Server
  • Epic
  • Payroll
  • Customer Support
  • SME
  • Go-Live
  • EMR
  • Treasury
  • Product Development
  • Process Improvement
  • End-User Training
  • Windows
  • Client Satisfaction
  • HTML
  • Training Materials
  • UAT
  • EDI
  • Client Data
  • End Implementation
  • NextGen
  • POS
  • Troubleshoot
  • Client Expectations
  • Project Scope
  • ADP
  • User Acceptance
  • Lead Implementation
  • Software Solutions
  • CMS
  • Conference Calls
  • HR
  • ERP
  • System Functionality
  • EMC
  • Smooth Transition
  • Practice Management
  • QA
  • Data Conversion

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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