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Top Senior Implementation Specialist Skills

Below we've compiled a list of the most important skills for a Senior Implementation Specialist. We ranked the top skills based on the percentage of Senior Implementation Specialist resumes they appeared on. For example, 16.6% of Senior Implementation Specialist resumes contained Project Management as a skill. Let's find out what skills a Senior Implementation Specialist actually needs in order to be successful in the workplace.

The six most common skills found on Senior Implementation Specialist resumes in 2020. Read below to see the full list.

1. Project Management

high Demand
Here's how Project Management is used in Senior Implementation Specialist jobs:
  • Provided project management support; performed implementation and gap analysis for monitoring tools used in data center operations.
  • Provided project management functions to drive the customer to successfully completing off-line and on-line testing scenarios.
  • Performed on-site installation of new system environments as well as on-site project management and consulting.
  • Incorporated project management methodologies and maintaining project documentation.
  • Provided project management functions to drive issuer enrollment into the program which increases cardholder usage and elevate GDV.
  • Performed on site and off site project management for data governance software for Fortune 500 customers.

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2. Implementation Process

high Demand
Here's how Implementation Process is used in Senior Implementation Specialist jobs:
  • Eliminated many common implementation and data integration errors by performing extensive testing on the variety of implementation processes.
  • Provided superior customer service to new/existing clients by managing the implementation process.
  • Trained coordinator on the new account implementation process and internal communication procedures.
  • Cross-trained with Service Team which allowed for retaining ownership of client requests to amend policies during the Implementation process.
  • Improved and simplified the implementation process by developing tools to streamline database upgrades for new and existing clients.
  • Improved implementation processes across multiple disciplines within team resulting in an implementation quality increase noticeable by customers; simultaneously increasing productivity.

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3. Technical Support

high Demand
Here's how Technical Support is used in Senior Implementation Specialist jobs:
  • Provided technical support and training to less experienced associates.
  • Interfaced with and resolved issues between the as the Sales, Technical Support, Billing and Engineering departments.
  • Collaborated with users providing technical support and training in a classroom or on-site.
  • Provided on call technical support for different software products.
  • Provided technical support on four products and responded to clients via CRM system within designed SLAs.
  • Provided first-level technical support to end-users on proprietary software and applications including installation basic usage and appropriate service level to warranty.

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4. Setup

high Demand
Here's how Setup is used in Senior Implementation Specialist jobs:
  • Facilitated setup, configuration, loading metrics, Web page updates, reporting, and annual database refresh.
  • Reviewed and confirmed setup (information, processing scheduling, bank account information, etc.)
  • Ensured that new orders were setup in the operating system within 48 hours of receipt.
  • Purchased and setup new workstations for new employees.
  • Interacted with the trading partners to setup new relationships.
  • Coordinated troubleshooting and developed technical solutions related to software and setup errors for field engineers, technicians, and customers.

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5. Client Requirements

high Demand
Here's how Client Requirements is used in Senior Implementation Specialist jobs:
  • Improved client satisfaction by designing interfaces/modules tailored to client requirements.
  • Gathered specific client requirements by determining needs and wants reducing unnecessary cost and wasted time and resources.
  • Completed client specific instructions in partnership with the appropriate Operations representative to ensure understanding of client requirements.
  • Designed and build web-based health and welfare benefit and payroll applications based on client requirements and specifications.
  • Analyzed, assessed and documented client requirements while adhering to established processes and procedures.
  • Designed system architecture according client requirements i.e based on concurrent users working on system.

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6. Potential Clients

high Demand
Here's how Potential Clients is used in Senior Implementation Specialist jobs:
  • Assisted Sales by hosting product Webinar demonstrations for potential clients.
  • Presented product benefits and functionality to potential clients.
  • Developed presentations targeted potential clients.
  • Re-designed Waiting Room Solutions website to more effectively market to potential clients.
  • Assisted in the development of custom pursuit materials for potential clients.
  • Coordinated effort of eight team members of the Schneider Downs manufacturing marketing group to identify potential clients.

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7. Business Requirements

high Demand
Here's how Business Requirements is used in Senior Implementation Specialist jobs:
  • Gathered business requirements and validated employment data from various sources for the preparation of a proprietary administration system.
  • Recruited to collect business requirements for an internal software customization project on behalf of a book distribution company.
  • Defined Business requirements and worked closely with development to design necessary program changes to meet customer needs.
  • Worked with developers on writing and reviewing business requirements.
  • Assisted in creating test data and test cases based on business requirements and project specifications.
  • Designed, Build, Configured , and Tested Amysis Advance configuration in support of business requirements.

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8. Special Projects

high Demand
Here's how Special Projects is used in Senior Implementation Specialist jobs:
  • Performed financial, operational, fraud, corporate audits and special projects.
  • Participated in special projects including devising a more effective team workflow.
  • Selected to serve on special projects in support of management and help Account Product Setup and Contract Admin team.
  • Delivered Service Reviews and participated in special projects as assigned.
  • Managed other special projects as assigned by senior management Customer Service and Telesales National Accounts.
  • Participated in special projects, external audits, evaluations and process improvements.

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9. Go-Live

high Demand
Here's how Go-Live is used in Senior Implementation Specialist jobs:
  • Assisted customers with UAT testing in preparation for Go-Live.
  • Provided onsite and remote support to client during a go-live for products such as: CareTracker and OptumInsight Suite.
  • Gathered requirements and provided feedback to implementation manager on changes necessary to accommodate the medical staff and ensure a successful go-live.
  • Led EHR readiness assessments in partnership with executive and facility based physician leaders resulting in better preparation before go-live.
  • Headed go-live conversion support for the Registration department while supporting admissions, registrations, outpatient scheduling and referral tracking applications.
  • Eliminated roadblocks and addressed client concerns during go-live phase by modifying product to expedite and simplify documentation function.

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10. External Customers

high Demand
Here's how External Customers is used in Senior Implementation Specialist jobs:
  • Interacted with internal and external customers in person and via phone in a professional, courteous and helpful manner.
  • Partnered with internal and external customers across the firm in order to meet client service requirements.
  • Co-chaired the development of a survey tool utilized by internal Implementation teams as well as external customers improving future service deployments.
  • Analyzed, prepared and delivered customer implementation plan and provided frequent updates and status reports to internal and external customers.
  • Completed and distributed new client communication to external customers via tracking database and affirmed appropriate new client set-up.
  • Created documentation and developed presentations to educate both internal and external customers on product features and best practices

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Jobs With Trending Skills

11. Test Plans

high Demand
Here's how Test Plans is used in Senior Implementation Specialist jobs:
  • Gathered detailed application business requirements, developed requirement specifications documents, and test plans for the replacement system.
  • Developed and executed test plans for interface implementation o Perform interface functionality testing in test and production environments.
  • Executed Implementation/Test plans according to customer requirements, documentation, and HL7 standards.
  • Created detailed test plans incorporating positive and negative conditions greatly reducing program bugs.
  • Authored and executed test plans to ensure successful implementation.
  • Developed Test Plans to ensure solutions meet Business requirements.

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12. Successful Implementation

high Demand
Here's how Successful Implementation is used in Senior Implementation Specialist jobs:
  • Created project plans that lead to very successful implementation.
  • Assessed existing specifications and identified any new requirements to determine appropriate implementation strategy and project plan to ensure a successful implementation.
  • Converted existing data, defined system configuration, tested core system functions and enhancements to ensure a successful implementation.
  • Guided successful implementation of routine and standard projects with Mercer's proprietary software/tools by providing tutorials and installations.
  • Resolved complex data transformation issues with analysis-driven problem solving skills, delivering 100% successful implementation solutions.
  • Directed staff of implementation specialists in successful implementations for sophisticated pharmacy operations and financial software applications.

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13. Application Development

high Demand
Here's how Application Development is used in Senior Implementation Specialist jobs:
  • Experienced in collaborating with ADP departments to find solutions to technical issues including application development.
  • Saved Development Money using Rapid Application Development Solutions.
  • Remained knowledgeable of ongoing Sage Software Application developments.
  • Implemented software products in client environments, involving application development, performance tuning, testing, & end user roll-out.
  • Coordinated and participated in Joint Application Development (JAD) meetings between project managers, developers and stake holders.
  • Contributed key role in all stages of SDLC of TEPCS Hyperion application development and administration.

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14. Product Development

high Demand
Here's how Product Development is used in Senior Implementation Specialist jobs:
  • Participated in new product development and project coordination.
  • Worked with clients and Product Development teams on suggestions for improvements & enhancements to the system.
  • Acted as customer liaison between, sales, support, product development and product delivery.
  • Researched and trained on product development and tax updates in all fifty states.
  • Participated in product development and enhancement review sessions to continue development as a DealerTrack subject matter expert.
  • Collaborated with Product Development for GOV specific products like IPAWs, NOAA Weather Alerts, cell broadcast and enhanced portal registration.

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15. Payroll

average Demand
Here's how Payroll is used in Senior Implementation Specialist jobs:
  • Reviewed and maintained all company and employee level data to ensure that payroll check calculations and earnings would be paid correctly.
  • Assisted clients with internet and PC applications to ensure accurate and efficient payroll processing; researched and corrected payroll errors.
  • Consulted with multinational client base with 1,000+ employees and coordinate complex payroll implementation engagements, ranging from 4-6 months.
  • Processed end-to-end payroll functions for all pay periods, including but not limited to, deduction and garnishment.
  • Supported clients during their implementation of Internet payroll module of Work Force Now Version 2 and 7.
  • Engaged with clients during their initial payroll processing to provide the delivery of a quality product.
  • Assessed existing payroll procedures and identified appropriate ways to convert current systems into ADP processes.
  • Confirmed payroll processing schedule and executed analysis of clients' payroll and tax requirements.
  • Assisted payroll offices with tax related questions and tax related problems including IRS auditing.
  • Created custom payroll, and tax accounts specific to client's needs.
  • Trained payroll offices on how to utilize new software programs.
  • Trained clients to manage ongoing payroll needs after successful conversion.
  • Achieved multiple payroll certifications including: Pay Train Certified.
  • Analyzed complex tax and payroll needs for new clients.
  • Provided continual support and training to payroll contacts.
  • Managed Payroll & Benefits external audits.
  • Experienced in ADP PCPW (PC Payroll for Windows), PayExpert and PayForce.
  • Delivered quality activations by utilizing thorough knowledge of all agency systems and supporting payroll applications.
  • Attained designation as Certified Payroll Professional Completed requirements for classification as Senior Implementation Specialist.
  • Identified and corrected payroll errors, resulting in the development of new training procedures for use in the Teledata Department.

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16. SQL

average Demand
Here's how SQL is used in Senior Implementation Specialist jobs:
  • Coordinated first SQL-based installation of UNIX product, stabilizing software and resolving all technical issues.
  • Generated dynamic reports using SQL Server 2005 Reporting Services and Crystal Reports.
  • Performed MS SQL queries for specific data requested by customer.
  • Installed SQL Server on client PCs or servers i.e.
  • Developed custom reports using SQL Server Reporting Services.
  • Designed and administrated numerous relational databases supporting OLAP-sourced applications within the SQL Server 2000 / Analysis Services environment.

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17. Java

average Demand
Here's how Java is used in Senior Implementation Specialist jobs:
  • Hosted GOSU/java integration development best practices sessions with developers across 7 delivery tracks.
  • Conducted proof-of-concept development activities involving Java and ABAP interfaces.
  • Developed custom JavaScript code for accurate data collection and reporting.
  • Used JavaScript extensively for client side validations.
  • Received knowledge transition in WCEM technology and developed business scenarios for EBPP (customer facing invoice management) tool in Java.
  • Used JavaScript handler functions in AJAX for validations of the web forms and enhancing the pages' interactivity.

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18. Smes

average Demand
Here's how Smes is used in Senior Implementation Specialist jobs:
  • Collaborated with team members and SMEs to develop and verify technical content for training.

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19. End-User Training

average Demand
Here's how End-User Training is used in Senior Implementation Specialist jobs:
  • Created end-user training materials and assisted customers with clinician training curricula.
  • Streamlined end-user training process; acted as mentor and SME across the department.
  • Defined, designed and delivered end-user training curriculum Order Management Lead; Stryker Orthopedic - Mahwah, NJ.
  • Selected by senior executives to direct end-user training for applications.
  • Organized and delivered end-user training.
  • Refined end-user training to bolster overall sales team achievement of $45.5M in annual sales.

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20. Customer Requirements

average Demand
Here's how Customer Requirements is used in Senior Implementation Specialist jobs:
  • Implemented and quality tested of all forms modifications to successfully execute bureau (ISO & NCCI) or external customer requirements.
  • Worked on project teams to configure and implement JDA fulfillment and order optimization functionality to meet specific customer requirements.
  • Evaluated customer requirements and designed custom solutions for a range of customers and industries using ultrasonic test equipment.
  • Coordinated efforts with many internal Verizon departments including networking, engineering and custom design to meet customer requirements.
  • Managed projects from executed contract phase to implementation of services in accordance with customer requirements and business needs.
  • Coordinated manufacturing, construction, installation and maintenance projects for engineering team to complete per customer requirements.

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21. ADP

average Demand
Here's how ADP is used in Senior Implementation Specialist jobs:
  • Designed and developed management reports using ADP's reporting application.
  • Managed configuration of ADP mainframe to accommodate customized client specifications.
  • Ensured clients had complete training and/or provided training on ADP products and systems.
  • Implemented ADP time and labor management hardware and software for external customers.
  • Managed clients' data conversion from prior systems to ADP system.
  • Installed and configured ADP software at clients' sites.
  • Managed clients' on-site training on ADP system.
  • Acted as project manager to meet established client and ADP timelines.

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22. Client Relationships

average Demand
Here's how Client Relationships is used in Senior Implementation Specialist jobs:
  • Introduced After-Market Services to extend client relationships, satisfaction and to generate additional services revenue by uncovering new opportunities.
  • Managed client relationships, proactively resolving concerns and conflicts to ensure positive client experiences.
  • Established and maintained excellent client relationships and effectively interacts with senior level executives.
  • Developed strong client relationships with a focus on identifying individualized client needs.
  • Established client relationships interfaced with listening to client concerns and finding solutions.
  • Established new communication processes, securing trust and forging positive client relationships.

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23. Training Materials

average Demand
Here's how Training Materials is used in Senior Implementation Specialist jobs:
  • Authored and developed individual client documentation and training materials specific to client unique needs.
  • Developed training materials, system documentation, and user materials.
  • Developed training materials for the department.
  • Managed training operations including customer interface, scheduling, staffing, training materials/equipment, logistics, billing, and documentation.
  • Created training materials for project managers, including extensive written documentation and presentation materials.
  • Advised clinical educators on curriculum and training materials for certifications / continuous education.

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24. Process Improvement

average Demand
Here's how Process Improvement is used in Senior Implementation Specialist jobs:
  • Analyzed and made recommendations for process improvements and clinical needs for Community HealthCenters.
  • Identified and implemented process improvements to day-to-day functioning of various departments.
  • Identified and recommended process improvements for sold case submission process.
  • Conducted process improvement sessions with customers to identify gaps.
  • Facilitated organizational continuous process improvement initiatives.
  • Analyzed benefits programs and initiated process improvements which directly resulted in increased efficiency and productivity in excess of 20%.

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25. Html

average Demand
Here's how Html is used in Senior Implementation Specialist jobs:
  • Updated HTML code as needed for the lab screens.
  • Utilized Joomla, HTML, CSS, and some PHP and XML to create website templates and customized to customer specifications.
  • Administered an intranet web server and programmed Active Server Page/HTML web-based applications using Microsoft Access and SQL Server database back-ends.
  • Collaborated with product development and graphic design teams to create HTML prototypes, visual interfaces and interaction of web-based applications.
  • Self-paced learning of various web development tools such as HTML, JavaScript, CGI, and JAVA.
  • Managed (data conductor (TM)) software application HTML/Web based tools for wafers and devices.

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26. EHR

average Demand
Here's how EHR is used in Senior Implementation Specialist jobs:
  • Performed Security Risk Assessment to identify potential EHR security threats, providing remediation for breaches.
  • Delivered product training of ambulatory EHR software functionality at customer site and in-house environments.
  • Streamlined EHR documentation process, increasing clinical efficiency.
  • Assisted EHR manager with reports and statistics pertaining to ARRA Meaningful Use Attestation both Stage one and Stage two.
  • Participated in selection of EHR system throughout the RFP process: from first draft to publication and distribution to vendors.
  • Assisted physicians, medical assistants, and office staff to ensure a smooth transition to Epic Ambulatory EHR.

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27. Windows

average Demand
Here's how Windows is used in Senior Implementation Specialist jobs:
  • Performed backups for various plug-ins including Windows File System, SharePoint VSS, SQL Server and Windows File Servers.
  • Created CIFS servers on VNX and migrated NetApp and Windows CIFS to VNX using EM Copy.
  • Implemented OS provisioning for AIX, RHEL and Windows for virtual and physical servers.
  • Provided on site support after conversion from Windows95 to Windows2000.
  • Imaged hard drives from Windows95 to Windows2000.
  • Migrated Data from DMX4 to VMAX using array based (Open Replicator) involving Windows/AIX/Linux and Solaris platforms.
  • Configured Clariion CX3/CX4 storage arrays and migrated windows servers using PPME without any downtime and provided performance analysis.
  • Installed and managed the Networker Management Console and Storage nodes on a virtual Windows platform.
  • Worked with Windows (PCPW) and Internet (Pay eXpert) product.
  • Collected Grabs and generated Heat reports to get the in-depth details and do analysis of HP-UX/Linux/Solaris and Windows servers.
  • Created the target array report for Windows, RHEL, Solaris, AIX and VMWare OS based servers.
  • Created TDEVs and provisioned Luns to AIX/PowerLINUX/Windows/Solaris/ESX OS based servers.

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28. Data Warehouse

average Demand
Here's how Data Warehouse is used in Senior Implementation Specialist jobs:
  • Provided analytics for Data Warehouse implementation and purchased subsidiary software integration.
  • Developed SSIS packages using MS business intelligence development studio to merge data from different database sources and populate data warehouse.
  • Interfaced with business users to collect business reporting requirement and map business attributes in MicroStrategy metadata to data warehouse entities.
  • Performed Oracle 9i/10g Oracle/Red Hat Linux data warehouse development on pharmaceutical management data.
  • Designed and developed Server Production and Test databases and data warehouses.
  • Partnered in developing interface to oracle data warehouse.

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29. UAT

average Demand
Here's how UAT is used in Senior Implementation Specialist jobs:
  • Designed and implemented technical and corporate training programs; and proactively provided evaluation and cost-effective recommendations for all training services.
  • Served as Quality Committee representative responsible for evaluating and improving the implementation process to enhance customer satisfaction.
  • Conducted monitoring and evaluation of project activities based on World Bank methodologies.
  • Awarded Air Force Meritorious Service Medal for the most successful test in the Air Force Operational Test Evaluation Center s history.
  • Evaluated client needs to ensure requirements and expectations were met and exceeded during the implementation process.
  • Detailed evaluation for project scope and integration points.
  • Designed, delivered and evaluated education programs and training to fulfill company, national and local clinical standards and guidelines.
  • Identified tasks, recommended resources and ensured timely deliverables by tracking milestones, assessing risks and evaluating program requirements.
  • Evaluated HL7 specifications from vendors and developed test plans based on the needs of the client .

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30. EDI

low Demand
Here's how EDI is used in Senior Implementation Specialist jobs:
  • Traveled extensively across the US implementing and training medical centers on The MedicalManager/HealthPro software systems.
  • Provided business analysis, developed EDI maps and configured connectivity with Toronto Dominion.
  • Created custom specialty templates, documents and stored procedures for Pediatric Cardiology.
  • Developed and Maintained Industry standard mapping specifications utilizing EDISIM software.
  • Worked as an Implementation and training specialist in a variety of medical practices (1 provider to 500 providers).
  • Developed Maps and Specification documents for translation SAP Retail/Financial IDOC s into EDI files using Sterling Integrator.
  • Created storage units, configured interface groups and configured media servers on Data Domain.
  • Worked on GRC to manage issues to track remediation or issue exception.
  • Managed dedicated off site web server (Server 2003) i.e.
  • Facilitated clients meeting Meaningful Use and Patient Centered Medical Home compliance.
  • Obtained extensive knowledge in the area of Medicaid planning.
  • Configured Medicare, Medicaid, KIDS Provider contracts.
  • Managed Regions Mortgage Funding Settlement and Wire Room -Monitored and Reviewed Client data for credit limits and liquidity and financial stability.
  • Experienced implementing application software systems in healthcare facilities such as Profit, Non-Profit, and VA Medical Centers nationwide.
  • Reduced dedicated man-hours from 2nd level support by providing sole 1st level support and .net web services administration.
  • Performed client configuration such as creating, editing, copying client and changed the client names in Networker.
  • Trained physicians, residents and medical students on the usage of Siemens CPOE with medication order processing.
  • Designed and mapped eight EDI transactions for Lexmark implementation project.
  • Applied MS SQL Scripts to create, edit, view, run, and delete script files.
  • Managed integrations with other software applications including Patient Management Systems, Electronic Medical Records, and new infusion pump.

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31. EMC

low Demand
Here's how EMC is used in Senior Implementation Specialist jobs:
  • Led the design, implementation, and configuration of EMC ControlCenter environment for new installs and upgrades.
  • Managed installations and upgrades of EMC software and hardware in complex Open System environments.
  • Created zoning between EMC/HDS arrays and Hosts on Brocade/Cisco switches.
  • Performed VPLEX/VMAX/XtremIO Code Upgrades as per EMC recommended procedures.
  • Planned and managed complex data migrations utilizing EMC migration tools.
  • Managed EMC Powerpath solution for migrations, path failovers, load balancing, path management and automatic I/O failure detections.
  • Used SMC, Symcli, and Unisphere to provision the storage on EMC Symmetrix and VNX gateway.
  • Experienced in monitoring Centera using EMC Centera viewer Defined C-Clips to be archived on Centera.
  • Assisted with the migration of HP Storage to new EMC Symmetrix VMAXe storage array, utilizing VMware vSphere vMotion.

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32. Epic

low Demand
Here's how Epic is used in Senior Implementation Specialist jobs:
  • Participated in the design of clinical content and process, including order set design for a large multi-hospital Epic implementation.
  • Assisted Epic and vendor test Zynx in Order Set development.
  • Attended facility Epic Leadership meetings to report on project status.
  • Managed and develop data migration between legacy system and EPIC systems.
  • Worked with pre and post Epic support teams to resolve incidents, troubleshooting issues and go-live support.
  • Managed integration projects with various HIS vendors, including McKesson, GE, Cerner, EPIC, and ADAM / Ebix.

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33. Client Expectations

low Demand
Here's how Client Expectations is used in Senior Implementation Specialist jobs:
  • Managed internal operational site and client expectations and communicated effectively over a wide range of internal and external health care issues.
  • Managed execution of client integration processes per contract requirements to ensure efficient and effective project launches while properly managing client expectations.
  • Managed multiple projects simultaneously while meeting budgets and deadlines, solving problems efficiently and effectively, and meeting client expectations.
  • Initiated and facilitated ongoing communication regarding progress and managed client expectations for all available product lines.
  • Conducted or attended Pre-Implementation meetings to manage client expectations and clearly define roles & responsibilities.
  • Managed client expectations by orchestrating all aspects of program implementation from initiation through completion.

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34. Client Data

low Demand
Here's how Client Data is used in Senior Implementation Specialist jobs:
  • Co-led product management team partnering with engineering department to automate the classification of client data.
  • Required routine contact with client database administrators.
  • Manipulated, validated and imported client data.
  • Managed the integration of sensitive client data into FactSet databases by coordinating various internal teams.
  • Balanced QTD/YTD wages and deductions and any related information to accurately reconcile client data.
  • Maintained client database which consolidated clients' information and increased call resolution.

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35. Conference Calls

low Demand
Here's how Conference Calls is used in Senior Implementation Specialist jobs:
  • Participated in weekly conference calls with client Human Resources personnel to coordinate implementation project.
  • Communicated with clients via conference calls, meetings, and emails to ensure that specifications were correct.
  • Conducted and attended customary conference calls and meetings to communicate project status, and establish and monitor expectations.
  • Facilitated and conducted implementation conference calls with external and internal clients.
  • Conducted conference calls with brokers and benefit administrators regarding the proprietary online administrative systems.
  • Facilitated departmental conference calls to follow up with target personnel on training initiatives.

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36. EMR

low Demand
Here's how EMR is used in Senior Implementation Specialist jobs:
  • Conducted security analysis for EMR.
  • Developed and maintained customized EMR-Lite Encounter forms for the Bronx RHIO Care transition program.
  • Trained and assisted practice managers with the EMR build of administration functions.
  • Implemented and trained EMR software for clients nationwide.
  • Operated as a liaison for relational management between clinical and IT staff, EMR Vendors and all implementation team members.
  • Maximized value of radiology RIS EMR and PM software by leading rollout, configuration, and support.

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37. User Interface

low Demand
Here's how User Interface is used in Senior Implementation Specialist jobs:
  • Managed install decisions, pre-live mitigation, implementations, user interfaces, program content.
  • Coordinated all related activities and implementation including regression testing and remediation of custom reports, data loaders and user interface components.
  • Designed graphical user interfaces for various industrial process control systems and wrote support documentation for these systems.
  • Authored Project Strategy Document, Use Case Specifications, Reporting Requirements Specification and Graphical User Interface Specification.
  • Submitted input about user interface and patient practicality on future software and hardware releases.
  • Re-designed interaction reports, resulting in new online user interface compatibility and report querying capabilities.

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38. Mastercard

low Demand
Here's how Mastercard is used in Senior Implementation Specialist jobs:
  • Trained offshore staff on MasterCard system and writing SQL queries.

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39. Troubleshoot

low Demand
Here's how Troubleshoot is used in Senior Implementation Specialist jobs:
  • Assisted the customer with day-to-day infrastructure operations and troubleshooting, root cause analysis, documentation, and operations management.
  • Completed on-site troubleshooting, including communication with project team, hospital management and end users.
  • Utilized appropriate tools and methodologies to troubleshoot problems and formulate solutions.
  • Performed troubleshooting for any software issues and assist the users with any questions they may have regarding the system.
  • Worked on BMC Remedy Ticketing System to create Change requests for Migrations, Array Upgrades and troubleshooting issues.
  • Provided guidance to developers for clients' requests, troubleshooting, improving builds that cause upgrade issues.
  • Installed, maintained, and troubleshoot the Brighter Software on client's machines via remote.
  • Provided new hire orientation with respect to product introduction, support and troubleshooting.
  • Assisted in troubleshooting software, security and network issues.
  • Managed and troubleshoot the VOIP phone system, i.e.
  • Specialized in assessing clinical workflow and troubleshooting software/ technical issues.
  • Participated in all roll-out activities including staff training, on-site support and troubleshooting workflow problems.
  • Involved in troubleshooting performance issues using commands such as Iostat and sar.

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40. Nextgen

low Demand
Here's how Nextgen is used in Senior Implementation Specialist jobs:
  • Managed the implementation of a 15-provider cardiology clinic on NextGen v5.6, 7.9 KBM.
  • Trained staff on NextGen software.
  • Performed as front-end and back-end Nextgen administrator.

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41. Practice Management

low Demand
Here's how Practice Management is used in Senior Implementation Specialist jobs:
  • Conducted on site evaluation of physician practice and workflow to suggest optimal system design for both clinical and practice management solutions.

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42. System Functionality

low Demand
Here's how System Functionality is used in Senior Implementation Specialist jobs:
  • Tested system functionality and assured system quality.

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43. CMS

low Demand
Here's how CMS is used in Senior Implementation Specialist jobs:
  • Helped physicians to achieve Stage 1of Meaningful Use while meeting CMS standards for data quality and ethical practice.
  • Trained and supported customers on CMS measures and attestation process.
  • Implemented key customers on the INET to GCMS system migration.
  • Led customers to achieve CMS Meaningful Use requirements.

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44. POS

low Demand
Here's how POS is used in Senior Implementation Specialist jobs:
  • Developed custom training documents and cultivated positive evaluative materials to be used to measure client and employee comprehension.
  • Gathered and composed requirements documents, participated in design and implementation, troubleshoot and document processes.
  • Spearheaded initial new associate training for all service positions; provided progress evaluations to managers.
  • Managed production and post-production implementation plans using MS Project and maintained Service Level Agreements.
  • Established metrics for benefits realization and return on investment evaluation post implementation.
  • Managed client relationships during implementation and post production support.
  • Proposed solution to prospects technical and management staff.
  • Designed, implemented, and provided post go-live support for various hospital network transformation projects for the Pittsburgh Program Office.
  • Supported clients with new feature set up requests such as direct deposit, voluntary deductions, and benefit accruals.
  • Provided post-QA testing of new surgery center software builds, documented deficiencies and determined pass/fail for new implementation release.
  • Conducted capacity building training for approximately 30 local NGO in both cities in project management and proposals writings.
  • Posted client interactions, referrals, sales leads and technical case escalations in two instances of SalesForce.
  • Positioned clients to grow annual billings $8M by configuring system and billing solutions.
  • Provided post go live check list with practice before formal transition to client services.
  • Scripted rest web service was created which posts the user name and password.
  • Trained all levels of restaurant personnel in utilizing POS and back office software.
  • Identified, documented, and rectified possible issues within the different products.
  • Performed kick off call for implementations and post implementation call.
  • Followed up with customers for Post Installation sales opportunities.
  • Processed adjustments for financial reporting and W-2 purposes.

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45. QA

low Demand
Here's how QA is used in Senior Implementation Specialist jobs:
  • Installed and configure POC for BSA and BDSSA in development, QA and production environment.
  • Designed test case scenarios and performed various QA functions as required for Project Implementation.
  • Worked with development on all QA efforts for delivery and release of quality software.
  • Advised development team on changes needed and performed subsequent QA of solution.
  • Worked directly with third party vendors to QA and implement hardware and drivers for use with CGM Clinical Software.
  • Required travel 90%; Also wrote GUI application documentation and QA all of the above new releases.

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46. HR

low Demand
Here's how HR is used in Senior Implementation Specialist jobs:
  • Assisted development with product needs identification; involved throughout product launch.
  • Documented complete process from identification of problem through development of resolution.
  • Managed project from contract signing through implementation.
  • Configured Storage Replication Adapter (SRA) which integrates FlashArray Storage and FlashRecover replication with Site Recovery Manager (SRM).
  • Managed the implementations through the entire project life cycle from initial analysis to development, training, testing, and go-live.
  • Defined requirements and created inpatient progress documentation to integrate into the EHR system for multiple departments at UPMC hospitals.
  • Implemented Payroll and HR Solutions for Major Account clients and provided technical support; collaborated with Finance and Sales teams
  • Managed client Payroll/HR system implementation project including initiation, planning, execution, monitoring, control and closure.
  • Developed team members through utilizing mentoring and coaching strategies, strengthening overall skill set and capabilities of team.
  • Worked in every area of the practice from the clinical end right through the account management process.
  • Managed and implemented Oncology EHR and Billing software for customers in throughout the U.S.
  • Supported clinicians and management during go-live by helping them document patient encounters on EHR.
  • Synchronized with Client s TPA on test MR files and finalized the MR transmission.
  • Directed the testing and data collection of a 180-person test team at three locations.
  • Implemented various volume based operations such as growing, shrinking and deleting volume.
  • Secured substantial cost savings through offering client less expensive way to train users.
  • Led communication with stakeholders and team members through completion of the project.
  • Conducted clients' payroll and HR needs analysis and determined product features/offerings.
  • Exceeded client satisfaction and retention goals through successful resolution of client issues.
  • Worked closely with super users through all phases of the Lawson implementation.

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47. Smooth Transition

low Demand
Here's how Smooth Transition is used in Senior Implementation Specialist jobs:
  • Provided support for new (DeNovo) branches prior to opening, assuring a smooth transition on opening day.
  • Provided excellent service to internal and external customers to deliver a smooth transition throughout the installation of a project.
  • Worked with treasury team to ensure proper setup and smooth transition on date of implementation.
  • Led the work team and customers to ensure smooth transitions and adherence to tight timelines and budget requirements.

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48. Client Issues

low Demand
Here's how Client Issues is used in Senior Implementation Specialist jobs:
  • Assisted management of escalated client issues/concerns.
  • Decreased resolution time by assuming ownership of client issues.
  • Conducted comprehensive onsite and offsite training programs, provided remote support, and configured and resolved client issues.
  • Performed problem isolation/analysis and troubleshooting processes to ensure accurate solutions to client issues.
  • Utilized appropriate resources and methods in troubleshooting and investigating client issues.
  • Resolved client issues with software by troubleshooting and implementing necessary actions to ensure software ran to specifications.

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49. ERP

low Demand
Here's how ERP is used in Senior Implementation Specialist jobs:
  • Implemented and managed RecoverPoint CDP/CRR for Oracle/SQL/Exchange databases by creating Consistency groups.
  • Involved with implementation and integration of Power (Matrix) Orders/PowerPlans and the PharmNet application.
  • Worked with host based software like PowerPath, Grab Utility and Host qualification process.
  • Performed turnkey implementation of proprietary ERP system, from initial assessment to client sign-off.
  • Certified in the Distribution, Manufacturing and Enterprise Modeling packages.
  • Planned and documented RecoverPoint DR test.
  • Managed Lawson ERP application projects for large healthcare organizations.
  • Planned and documented Powerpath licensing and installation.
  • Completed implementation, end-user training and project management for Activant Eagle for Distribution ERP and Activant Eagle for Windows product.

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20 Most Common Skill For A Senior Implementation Specialist

Project Management16.6%
Implementation Process5.8%
Technical Support5.8%
Setup4.1%
Client Requirements3.7%
Potential Clients3.4%
Business Requirements2.9%
Special Projects2.8%

Typical Skill-Sets Required For A Senior Implementation Specialist

RankSkillPercentage of ResumesPercentage
1
1
Project Management
Project Management
16.6%
16.6%
2
2
Implementation Process
Implementation Process
5.8%
5.8%
3
3
Technical Support
Technical Support
5.8%
5.8%
4
4
Setup
Setup
4.1%
4.1%
5
5
Client Requirements
Client Requirements
3.7%
3.7%
6
6
Potential Clients
Potential Clients
3.4%
3.4%
7
7
Business Requirements
Business Requirements
2.9%
2.9%
8
8
Special Projects
Special Projects
2.8%
2.8%
9
9
Go-Live
Go-Live
2.8%
2.8%
10
10
External Customers
External Customers
2.7%
2.7%
11
11
Test Plans
Test Plans
2.6%
2.6%
12
12
Successful Implementation
Successful Implementation
2.4%
2.4%
13
13
Application Development
Application Development
2.3%
2.3%
14
14
Product Development
Product Development
2.3%
2.3%
15
15
Payroll
Payroll
2.2%
2.2%
16
16
SQL
SQL
2.1%
2.1%
17
17
Java
Java
2%
2%
18
18
Smes
Smes
1.8%
1.8%
19
19
End-User Training
End-User Training
1.7%
1.7%
20
20
Customer Requirements
Customer Requirements
1.5%
1.5%
21
21
ADP
ADP
1.5%
1.5%
22
22
Client Relationships
Client Relationships
1.5%
1.5%
23
23
Training Materials
Training Materials
1.4%
1.4%
24
24
Process Improvement
Process Improvement
1.3%
1.3%
25
25
Html
Html
1.3%
1.3%
26
26
EHR
EHR
1.3%
1.3%
27
27
Windows
Windows
1.2%
1.2%
28
28
Data Warehouse
Data Warehouse
1.2%
1.2%
29
29
UAT
UAT
1.2%
1.2%
30
30
EDI
EDI
1.1%
1.1%
31
31
EMC
EMC
1.1%
1.1%
32
32
Epic
Epic
1.1%
1.1%
33
33
Client Expectations
Client Expectations
1%
1%
34
34
Client Data
Client Data
1%
1%
35
35
Conference Calls
Conference Calls
1%
1%
36
36
EMR
EMR
1%
1%
37
37
User Interface
User Interface
0.9%
0.9%
38
38
Mastercard
Mastercard
0.9%
0.9%
39
39
Troubleshoot
Troubleshoot
0.8%
0.8%
40
40
Nextgen
Nextgen
0.8%
0.8%
41
41
Practice Management
Practice Management
0.7%
0.7%
42
42
System Functionality
System Functionality
0.7%
0.7%
43
43
CMS
CMS
0.7%
0.7%
44
44
POS
POS
0.6%
0.6%
45
45
QA
QA
0.6%
0.6%
46
46
HR
HR
0.6%
0.6%
47
47
Smooth Transition
Smooth Transition
0.6%
0.6%
48
48
Client Issues
Client Issues
0.5%
0.5%
49
49
ERP
ERP
0.5%
0.5%

20,556 Senior Implementation Specialist Jobs

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