Senior information specialist jobs near me - 1,249 jobs

Title: Worker Support Specialist Department: Customer and Worker Experience Position Type: Full Time Job Level: Specialist About The Company Built In One is a revolutionary technology startup on a mission to unify, simplify, and build the future of the gig economy. We are disrupting the traditional industry by creating a seamless, app-based marketplace that connects customers with reliable, on-demand gig worker professionals. We are fast-paced, data-driven, and people-first. About The Team The Customer and Worker Experience department is the heartbeat of our operations. Our goal is to resolve issues quickly and sustain high satisfaction for both sides of our marketplace-our customers and our gig workers. We are the first line of defense in ensuring trust and reliability within the Built In One ecosystem. About The Role As a Worker Support Specialist, you will be the voice of Built In One. You will handle the day-to-day interactions that keep our platform moving, specifically focusing on scheduling changes, booking issues, and resolving minor complaints. You will act as the bridge between the technology and the people who use it, ensuring a smooth experience for everyone involved. What You'll Do Dual-Sided Support: Assist both customers and gig workers regarding active jobs, mediating inquiries about pairings to ensure clarity and satisfaction. Troubleshooting: Provide Tier 1 technical assistance for app-related concerns (login issues, feature navigation, error messages) to ensure users can successfully utilize the platform. Booking Management: Resolve inquiries related to booking status, order details, and payment verification. Scheduling Coordination: Manage schedule change requests from customers, ensuring updates are communicated effectively to the assigned workers to prevent service disruptions. Quality Assurance: Monitor open bookings to ensure every order is paired with a qualified and vetted gig worker professional in a timely manner. Basic Qualifications (What You'll Need) Experience: Minimum of 1-2 years of experience in Customer Support, preferably in a BPO, Shared Services, or Tech Startup environment. Communication Skills: Excellent written and verbal command of the English language. You must be able to explain complex app processes simply and empathetically. Tech Savviness: Strong familiarity with mobile applications (iOS and Android) and the ability to learn new CRM/Ticketing tools (e.g., Zendesk, Intercom, Salesforce) quickly. Problem Solving: The ability to think on your feet. You can identify the root cause of a booking issue and offer a solution without needing a script. Remote Readiness: A dedicated, quiet workspace with a reliable high-speed internet connection and a working computer/laptop capable of handling support software. Schedule Flexibility: Willingness to work on rotating shifts, weekends, or holidays as needed to support our 24/7 marketplace. Preferred Qualifications (Bonus Points If) Industry Background: Experience working for a gig economy platform (e.g., Ride-sharing, Food Delivery, Home Services apps). Marketplace Experience: Previous experience supporting a two-sided marketplace (dealing with both buyers/consumers and sellers/providers). Tool Proficiency: Prior experience using modern support tools like Intercom, Slack, and Zendesk. Why Join Us? Build the Future: You aren't just processing papers or closing tickets; you are building the workforce that powers our platform and shaping the future of the gig economy. Autonomy: We hate micromanagement. We trust our specialists to identify bottlenecks in the support or onboarding process and empower them to suggest fixes. Career Growth: We are growing fast. As our supply pool grows, so does the need for leadership within the Operations team. High-performing specialists often move into Tier 2, QA, or Team Lead roles. How to Apply Send: Your resume A short video or voice note introducing yourself (optional but preferred) Your expected monthly salary Subject line: Worker Support Specialist - BIO

We are hiring IT Help Desk Analysts for a 6-month contract (with potential for extensions) in Louisville, KY. You will be the primary lifeline for restaurant managers, troubleshooting everything from POS systems and Kitchen Display Systems (KDS) to WiFi and inventory software. Location & Work Model: Training: 4 weeks Mandatory Onsite in Louisville, KY. Post-Training: 100% Remote (Must be local to Louisville for occasional onsite needs). Duration: 6-month contract (Extensions possible). Shifts: Mix of Day and Night shifts Flexibility: Candidates must be able to work at least one weekend day (Saturday or Sunday). Volume: Expect to handle 20-25 calls per day (5-60 minutes per call). Responsibilities: Technical Troubleshooting: Perform Level 1 support for restaurant hardware, including POS systems, KDS, payment terminals, printers, and iPads. Operational Support: Answer "how-to" questions regarding inventory counts, scheduling software, and store applications. Multitasking: Simultaneously talk to users, troubleshoot systems, and document the incident live in the tracking system. Customer Service: Provide empathetic, calm support to restaurant managers working under high-pressure situations (e.g., long drive-thru lines, inability to take payments). Documentation: Log all issues and resolutions accurately during the call to minimize after-call work. Qualifications: Experience: 0-3 years of experience. Entry-level candidates with a strong technical aptitude are welcome. IT Skills: Basic troubleshooting (plug/unplug devices, software downloads, hardware ID). Soft Skills: Exceptional multitasking and the ability to remain calm with stressed callers. Punctuality: Reliable and able to maintain strict availability during scheduled shifts. Preferred Skills: Spanish Fluency (High value). Prior Restaurant Experience (Helps you understand the urgency of a "down" store). Previous Help Desk or Call Center experience.

The Desktop & Education Support Specialist works within a team to provide OTDI supported customers professional computer support services, including resolving software, hardware, and network issues. Provide technical assistance to customers and other support specialists, for solving software, hardware, and network issues across a wide range of Windows and Mac OS platforms. Support customers both on-site and remotely in a professional, client-focused manner, both in a team setting and independently with limited direction. Responsible for delivery and setup of new and updated workstations and peripherals, addressing related support issues, and documented inventory management. Responsible for the deployment of a classroom maintenance plan and for emergency on-site and in-shop repair, video-data projection, audio systems, computer and audio-visual equipment. Works closely with all levels of interdepartmental faculty, staff, and students to either provide training in the proper use of instructional and computing equipment or identify training needed by OTDI or other service providers. Installs new technology into the classrooms and performs as needed upgrades in same classrooms. Performs preventive maintenance in classrooms on a regular basis. Critical tasks performed by this area also include communicating, tracking and reporting computing environment outages. Acts as a team leader for complex projects, assignments and issues associated with the help desk function. Will serve as desktop support for onsite technical assistance. May serve as on-call escalation point. May be required to work a flexible schedule, which could include evenings and weekends. Required Experience: Two years of experience or knowledge supporting desktop computers running Windows, JAMF, Mac OS or both in a network environment. Experience with audio/visual equipment used in teaching, meeting, and event spaces. Ability to work as part of a team and take the initiative to work independently. Ability to maintain and manage information and documentation in an organized, systematic way. Professional experience providing customer service.

A family-owned automation company is looking for a Window Shade Automation Specialist to work remotely across various territories. The role involves project management, dealer support, and technical training to ensure customer satisfaction and successful installations. Candidates should have a strong mechanical and electrical aptitude, along with excellent communication skills. A competitive salary and comprehensive benefits package are offered. #J-18808-Ljbffr

Remote Neuroradiologist - University of Vermont Health The University of Vermont Health's Department of Radiology is seeking a board-certified or board eligible neuroradiologist to join our growing radiology team. This is a full-time remote opportunity to practice high quality neuroradiology in collaboration with a well-established academic medical center - all while enjoying the flexibility and work life balance of fully remote work. Position Details: Work Remote: 100% remote position, flexible schedule options available. Teaching Opportunities: This role is integrated into an academic neuroradiology division with at-the-workstation resident and fellow teaching which can all be done remotely. There is no research requirement. Comprehensive Neuroradiology Practice: Interpret a full spectrum of adult neuroradiology exams including - brain, spine, head and neck MRI, & CT. Collaborative Environment: Work closely with a collegial group. Schedule: No evening shifts. Competitive vacation schedule. 6-8 weeks/year covering pager to answer resident questions after hours. Benefits: PSLF eligible Comprehensive benefits package that includes health, dental and vision 403(b) retirement plan CME reimbursement Malpractice coverage Competitive Salary: $539,000-$559,000* - Call included About the University of Vermont Medical Center: UVMMC serves as the major tertiary referral center, level 1 trauma center, and primary stroke center for Vermont and northeastern upstate New York In addition to UVMMC, the UVM Heath Network includes several community hospitals in Vermont and New York with an integrated PACS/EMR and ability to read studies remotely from any site Facilities include state-of-the-art MRI and CT scanners with a close business and technical development relationship with a major vendor Dedicated Division of Neuroradiology with experienced staff Collaborative multidisciplinary conferences with neurosurgery, neurology, ENT, pathology, and radiation oncology - can participate in all remotely For more information, please contact: Matt Canasi (Network Recruiter) *************************

We're seeking Michigan-based veterans to join our IT team. If you were honorably discharged between 2012 2025, this entry-level IT role is designed to give you hands-on training and support as you transition into a civilian IT career. Responsibilities Include Set up and maintain computer systems and networks Troubleshoot and resolve basic technical issues Learn installation and configuration of hardware/software Follow cybersecurity and data protection procedures Work as part of a remote IT team Ideal Candidate Veteran discharged 2012 2025 No prior IT experience necessary Strong teamwork and communication skills Eager to learn and develop technical skills Compensation & Benefits Pay: $26 $33/hr Flexible remote work options Paid IT training and certifications Veteran-friendly environment and career advancement Apply today and start your next mission a successful career in IT!

At Stewart, we know that success begins with great people. As a Stewart employee, you'll be joining a company that was named a 2024-2025 Best Company to Work For by U.S. News & World Report, and a 2025 Top Workplace by USA Today. We are committed to helping you own, develop, and nurture your career. We invest in your career journey because we understand that as you grow, so does our company. And our priority is smart growth - by attaining the best people, investing in tools and resources that enable success, and creating a better home for all. You will be part of an inclusive work environment that reflects the customers we serve. You'll be empowered to use your unique experiences, passion and skills to help our company and the communities we serve constantly evolve and improve. Together, we can achieve our vision of becoming the premier title and real estate services company. Stewart is a global real estate services company, providing title insurance, settlement, underwriting, and lender services through our family of companies. To learn more about Stewart, visit stewart.com/about. More information can be found on stewart.com. Get title industry information and insights at stewart.com/insights. Follow Stewart on Facebook @StewartTitleCo, on Instagram @StewartTitleCo and on LinkedIn @StewartTitle Job Description Job Summary The Commercial Services Production Support Specialist provides critical operational support to ensure the accurate and timely processing of commercial real estate transactions. This role supports all NCS offices including escrow officers, underwriters, and internal teams by managing documentation, providing production system support, identifying, troubleshooting, and remediating common title and closing process issues while ensuring compliance with regulatory and internal standards. As part of a collaborative team of Production Support Specialists, this role works closely with national offices, affiliate partners, and corporate teams to maintain workflow continuity and uphold service excellence. *Occasional Travel REMOTE Job Responsibilities Provides operational support to the production team throughout the course of the real estate transaction process (prior to, in progress, and post-closing) for clientele May assist in reviewing real estate records needed to generate legal support to determine the historical ownership of properties Updates transaction information as necessary based on change requests related to the parties on file or property Assists in maintaining expected production levels and delivery standards on a daily basis Follows standard procedures and guidelines Understands how assigned duties relate to others within the team and how the team integrates with related teams Impacts own team through the quality of the support provided Recognizes and solves typical problems; selects solutions from established options Communicates moderately complex information in routine situations, typically within own team Works under general supervision with limited ability to modify approach Individual contributor having no supervisory responsibilities; manages own workload Performs all other duties as assigned by management Education High school diploma required; Bachelor's preferred Experience Typically requires 2+ years of related work experience Equal Employment Opportunity Employer Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at *******************. Benefits Stewart offers eligible employees a competitive benefits package that includes, but is not limited to a variety of health and wellness insurance options and programs, paid time off, 401(k) with company match, employee stock purchase program, and employee discounts.

About Us: Datacor is the leading provider of software solutions, including ERP, CRM, Asset Tracking, Simulation and Formulation, to the process manufacturing space. We are on a mission to better equip the industry with software solutions and move it forward by building thoughtful, intuitive products that solve our customers' most difficult problems. We are passionate about serving our customers and helping them use data as a competitive advantage. Our customers make products that extend and sustain lives by sanitizing, fertilizing, beautifying, cleaning, and recycling the world we live in. We at Datacor help our customers make those products you use every day more safely, cost effectively and more efficiently through our technology platforms and applications. The Role: We are seeking a talented and driven individual to join our team as a Strategy Support Specialist. In this role, you will manage strategic support accounts and coordinate delivery management for various projects. You will work closely with clients to understand their needs, develop tailored support strategies, and ensure the successful execution of projects. Your ability to build strong relationships with clients and internal stakeholders will be crucial in driving customer satisfaction and project success. You will also monitor project progress, identify potential risks, and implement solutions to keep projects on track. As a Strategic Support Specialist, you will be crucial in providing strategic support to our clients, ensuring they receive the highest level of service and expertise. This role involves working closely with various departments to deliver tailored solutions that align with and enhance our clients' operational efficiency and strategic goals. Your expertise will help us achieve our goals of improving customer engagement and operational efficiency. If you are a strategic thinker passionate about delivering exceptional support and driving project success, we want you on our team. Responsibilities: Strategic Account Support Build strong relationships by acting as the main point of contact for all client-submitted cases. Ensure regular follow-up and continuous communication. Provide the highest level of support by quickly diagnosing and resolving client issues. Ensure KPIs are being met regularly. Establish a help desk to help desk partnership: Coordinate with the client's help desk team to ensure seamless communication and collaboration. This includes sharing best practices and providing mutual support for complex issues. Schedule and lead regular meetings with the client to review open cases, trends in cases, and opportunities for training and optimization. Develop escalation procedures: Create clear escalation paths for unresolved issues, ensuring that internal and client teams know the process and can act quickly to resolve critical problems. Monitor and improve help desk performance: Review help desk metrics and performance indicators regularly to identify areas for improvement and implement strategies to enhance overall support quality. Identify gaps in system usage and propose scalable, process-driven solutions. Create and distribute regular reports and dashboards for client review. Follow best practices for Knowledge Management. Contribute to both internal and client-facing documentation and knowledge bases. Participate in and develop training for continued learning and growth. Enhanced Care Services Act as Delivery Manager for projects estimated under 20 hours, ensuring tasks are assigned to appropriate project managers, hours are tracked, and staying within scope. Provide definitions of cost and effort for projects. Monitor and communicate project status updates: Report weekly updates to leadership. Document timelines, risks, and contingency plans to keep projects on track. During regularly scheduled meetings, provide updates on hours used, project status, risks, and follow-up actions to the customer. Be an Advocate for your customer: Scope and refine requests for development enhancements. Collaborate with various departments to ensure project success. Be an Advocate for Datacor: Spot potential areas for expansion and innovation within clients' businesses. Success Metrics: Standard Support KPIs: Response, Communication, Resolution time, Backlog/Aged Backlog, Customer Satisfaction, and other project measurements as needed. On-time delivery for optimization projects. Client engagement and executive alignment across support and services projects. Internal contribution to knowledge sharing, documentation, and process standardization. Qualifications: Bachelor's degree in Computer Science, IT Management, Manufacturing, Business Administration, or related field (or equivalent experience). 2-3 years of Datacor ERP experience required. Strong understanding of help desk to help desk models of customer support. Strong organizational skills with attention to detail and the ability to prioritize and complete support cases and projects on time. High proficiency with Microsoft Office and business productivity tools. Excellent verbal and written communication, time management, interpersonal, and presentation skills. Strong desire to provide Best-in-Class customer service. Process-driven mindset focused on repeatability and scalability. Passion for analyzing data, solving problems, and driving continuous improvement. Ability to thrive in cross-functional, collaborative environments.

Agilent is a global leader in laboratory technologies for the life sciences, diagnostics, and applied chemical markets, delivering insight and innovation that advance the quality of life. It is the quality of our products and services, our intense focus, and our uncompromising integrity that enable our customers to discover new frontiers and make continuous advancements in areas such as: cancer research and diagnostics, drug development, food safety and their labs' performance and efficiency. Whatever the challenge, our One Agilent global team is dedicated to delivering trusted answers to our customers' critical questions in our collective quest to improve the world around us. At Agilent, the fight against cancer is at the forefront of what we do; and Agilent's Pathology Solutions are the cornerstone of this fight. Agilent is seeking an enthusiastic, hardworking, customer focused In-Field Customer Application Specialist (CAS) to support new and existing customers with our Pathology solutions. Our Pathology Solutions include our instrumentation and reagents for Immunohistochemistry (IHC), Special Staining, H&E Staining, Molecular ISH/FISH product lines in Southern California. Candidate must currently live in the Los Angeles, California area or be willing to relocate without assistance. As a Customer Applications Specialist you will partner with our sales, engineering, technical service group, product specialists and other cross-functional groups to serve as the scientific/technical expert to help drive sales to meet or exceed sales quota and support our new and existing customer base within your assigned territory. You will provide pre-sales scientific/technical consultation with customers in partnership with the sales team to educate and guide the selection of the optimal Pathology Solution for their laboratory. This could include attending in person or remote meetings to serve as the technical expert. This could also include assisting with presentations to customers to present our Solutions. Co-travel with Sales Account Manager to assist with locating new business as well as ensuring current customers' needs are met. Post-sales will assist with the installation of all instrumentation. This includes working closely with the Field Service Engineer, Sales Account Manager, Customer Application Manager, and Inside Sales Team to provide a smooth installation process for the customer. Will perform the Performance Qualification and Training for customers on-site. Will also assist customers with on-site optimization of their Immunohistochemistry assays, Special Stains, H&E Staining and Molecular FISH/ISH assays. Work with laboratory staff and pathologists to ensure they are satisfied with the optimizations. Provide on-site and remote troubleshooting assistance in partnership with the Customer Application Specialist Team, Internal Technical Support, Account Managers, Field Service Engineers and other internal groups. Is knowledgeable of competition and able to identify lockout specifications (identify Agilent's competitive advantage over competition). Complete administrative functions such as provide weekly schedules, book travel for flights, hotels and rental cars on the Concur platform/application, complete expense reports, and close out Service Order Reports in a timely fashion. Evaluates and supports management on ramp to volume strategies for new products prior to release. Acts as the customer voice to influence future product/application design that meets customer needs May be involved in preparing and delivering technical seminars to customers or potential customers and contributes to recognized scientific forums, including written, oral and poster presentations. Qualifications Bachelor's or Master's Degree or equivalent in Life Sciences HT and/or qIHC certification, is a plus. 2+ years' experience working in a Clinical, Non-Clinical, Research or Industrial setting in a Histology/Pathology Laboratory with a strong focus on Immunohistochemistry, Special Staining, H&E Staining and ISH/FISH. Proficient with all Microsoft Word applications (Word, Excel, Power Point). Excellent attention to detail. Excellent oral and written English communication skills, including strong interpersonal and organizational ability and time management are required. Ability to work independently and as a part of an integrated/cross-functional team. Experience working for a field sales organization, specifically providing technical support, is a plus. Candidate must reside or be willing to relocate to Southern California as this is the territory you will cover. Candidates currently living in Southern California will be prioritized. Travel Requirements: Requires flexible working hours with travel up to 75% of the time. Must be able to adapt to changing schedules and environments. Physical Requirements: Occasional physical lifting, pushing and pulling up to 30 Lbs. Manual dexterity. For example, inserts and removes small parts in tight places; adjusts instrument settings, handling slides, working with microscope, pipetting, etc. Ability to sit, bend down, walk, talk, hear, lift hands to raise something above head or lower to the ground, and stand for extended periods of time in a laboratory. Visual acuity to be able to differentiate and perceive colors, ability to focus, have optimal depth perception and peripheral vision. Working in hospital/laboratory setting requires following the safety protocols, safe chemical handling, working around different instrumentation and patient samples and other biohazardous material. Must comply with all PPE (Personal Protective Equipment) requirements as well as wear appropriate clothing, including close toed shoes. Must consent to participate in and meet Agilent approved customer/vendor credentialing requirements necessary to gain site access, unless prohibited by law. Requirements may include but are not limited to pre-/post-employment background checks, various forms of drug testing, vaccinations, fingerprinting, proof of valid identification, and/or adherence to customer-specific substance abuse programs. Additional Details This job has a full time weekly schedule. It includes the option to work remotely. Applications for this job will be accepted until at least January 30, 2026 or until the job is no longer posted. It is sales incentive eligible. In the US, this position is eligible for reimbursement for personal vehicle usage.The full-time equivalent pay range for this position is $112,430.00 - $210,150.00/yr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: ************************************* Agilent Technologies, Inc. is an Equal Employment Opportunity and merit-based employer that values individuals of all backgrounds at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to creating and maintaining an inclusive in the workplace where everyone is welcome, and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_******************* or contact ***************. For more information about equal employment opportunity protections, please visit *************************************** Required: 75% of the TimeShift: DayDuration: No End DateJob Function: Sales

The Lead Generator Controls Field Service Engineer (FSE) will participate as a Regional Service Team member responsible for providing the best service for our customers across the USA. The Lead Generator Controls FSE will manage all resources and logistics required to perform services and maintenance activities on customers' site/property. These activities contribute to, maintain, repair, and refurbish sold or existing products. Includes all types of maintenance service (preventive and remedial), manage maintenance facilities and field services engineering. The Lead FSE is responsible for project specific operations planning/execution or is focused on execution of professional activities within a technical discipline. This role functions with some autonomy but is guided by established policies or review of end results. The job allows modification of procedures and practices covering work as long as the end results meet standards of acceptability (quality, volume, timeliness etc.). **Job Description** **Roles and Responsibilities** + Support execution of retrofit projects including installation, power up, and commissioning of one or more of the following: Excitation control solutions (EX2100e, EX2100, EX2000 DFE), Static Starter control solutions (LS2100, LS2100e), HMI upgrades, and TIL implementation. + Provide technical direction and guidance to craft labor in support of a power equipment outage. + Utilizes in-depth knowledge of a technical discipline and analytical thinking and technical experience to execute policy/strategy. + Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market + Uses some judgment and has some ability to propose different solutions outside of set parameters to address more complicated manufacturing processes with technical variety and/or interdependent production cycles. Uses technical experience and analytical thinking. Uses multiple internal and limited external sources outside of own teams to arrive at decisions. + Acts as a resource for colleagues with less experience. May lead small projects with low risks and resource requirements. Explains information; developing skills to bring team members to consensus around topics within field. Conveys performance expectations and may handle sensitive issues. **Required Qualifications** + Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 6 years of experience in Power generation, generator controls, and or turbine controls. **Eligibility Requirements** + This role requires advanced experience in Field Service and Technical Advising in the Power Generation Industry. Knowledge level is comparable to a Bachelor's degree from an accredited university or college ( or a high school diploma with relevant experience). + Ability to read and interpret mechanical and electrical drawings + Ability to travel for weeks at a time; 50% travel as required **Desired Characteristics** + Strong oral and written communication skills. + Demonstrated ability to analyze and resolve problems. + Ability to document, plan, market, and execute programs. + Established project management skills. + Electronics and/or mechanical trouble shooting skills **Additional Information** GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). **Relocation Assistance Provided:** No \#LI-Remote - This is a remote position Application Deadline: February 15, 2026 For candidates applying to a U.S. based position, the pay range for this position is between $91,400.00 and $152,200.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. Bonus eligibility: ineligible. This posting is expected to remain open for at least seven days after it was posted on January 23, 2026. Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off. GE Vernova Inc. or its affiliates (collectively or individually, "GE Vernova") sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

At JBT Marel Corporation, what we do matters, we know that the contribution of our employees leads to the success of our business. Our purpose is to transform the future of food. This guides our vision of being the global leader in food and beverage technology. By harnessing the full power of JBT Marel, we partner with our customers and pioneer sustainable innovation. Our values show who we are at our best. As we Create with Collaboration, Serve with Integrity, Grow with Excellence, and Advance with Innovation. You will report to JBT Marel Manager Regional Applications The Opportunity The Dynamics Application Specialist is an important role within the Corporate IT Department. You will collaborate with end-users, Site Leadership, Project Managers, Operational Support teams, and external vendors to guide a high-quality, stable, and secure ERP solution. The Dynamics F&O Application Specialist is the System Administrator. This specialist supports end-users by addressing issues and requests within Dynamics, managing user access and permissions, and coordinating with external consultants and developers for additional support and customizations. You will stay current with new features and communicating updates, overseeing upgrade testing, and assisting with the implementation and education of Microsoft Dynamics for Finance and Operations. Collaboration with our teams is important for developing solutions using Microsoft Cloud technologies such as SharePoint, Power BI, Power Automate, and Power Apps, and integrating with other internal applications. Ensuring compliance with SOX and other regulations, participating in internal and external audits, and documenting changes within the helpdesk system are also important responsibilities. Qualifications You will have advanced skills; able to solve complex and unique issues across systems You will convey technical content to non-technical audiences You will have analytical capabilities to assess our requirements and propose functional solutions You will lead without formal authority Self-started, independence, and accountability Align ERP projects with broader our goals Experience managing vendor relationships and contractor partnerships Impact the achievement of operational, project or service goals Communicate complex and technical information with influence across diverse partners You will research our needs and propose improvements You will be a trusted advisor across technical and business teams Education, Knowledge, and Experience Bachelor's or Associates degree in Business, Information Technology, or related field 4+ years of Experience with Dynamics D365 or AX 2012 in a manufacturing environment You will lead ERP projects In-depth knowledge of Dynamics \ AX2012 technologies Experience in multinational, multicultural, and matrixed environments is a great skill to have Why work at JBT ... Benefits: JBT Marel offers benefits on day 1 of your employment. Including: Medical, Dental, life insurance, short-term and long-term disability, family leave, vision coverage, and a matched 401(k) plan. COMPENSATION RANGE: Salary range: $87,750 to $117,000.00 per year. We determine compensation on experience and skill. This job description is a general description of essential job functions. We do not intend it as an employment contract, nor do we intend to describe all responsibilities someone in this position may perform. Supervisory personnel assign tasks to all employees of JBT Marel, and supervisory personnel expect them to perform these tasks, regardless of job title or routine job responsibilities. Commitment to Diversity: Diversity, Equity, Inclusion, and Belonging is a fundamental value to JBT Marel and critical to our future success. A thoughtful, focused, and sustained effort to work towards our DEIB goals is not just a principled choice, but also a business imperative. Equal Opportunity Employment: JBT Marel provides equal employment opportunity to all employees and qualified applicants for employment. We will not tolerate any form of discrimination against any employee or applicant for employment because of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, citizenship, or any other characteristic protected by applicable federal, state, or local laws. At JBT Marel, we apply this policy to all our employment practices, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, and training. We make hiring decisions based solely on qualifications, merit and business needs at the time. JBT Marel will reasonably accommodate applicants who need adjustments to participate in the application or interview process. If you require assistance or accommodation during the application process, please contact JBT Marel at ************. #LI-CH1 #LI-Hybrid This is a hybrid remote/in-office role.

Job Description THIS IS FOR 1ST SHIFT JOB FUNCTION: The purpose of this position is to support the production line to ensure workflow continues and avoids any line down time. ESSENTIAL FUNCTIONS: 1. Transporting part to and from production line. 2. Stack & unstack materials. 3. Loading/unloading trucks. 4. General housekeeping of work area. 5. Performs other duties as directed. ADDITIONAL RESPONSIBILITIES: 1. Responding to radio calls. 2. Managing inventory levels of fixtures. 3. Working as a team player to ensure customer satisfaction 4. Follow OSHA guidelines and MPW safety standards 5. Ability to follow directions as provided by supervisor. 6. Reports any and all issues to the supervisor immediately 7. Demonstrates a considerate, friendly, and constructive attitude toward fellow employees and the customer (HONDA). QUALIFICATIONS: 1. High School Diploma or equivalent, preferred. 2. Some High School education acceptable. 3. Able to work safely and efficiently. 4. Forklift, Receiving, and Computer knowledge a plus but not required. 5. Understanding of mechanical concepts and applications. 6. Experience working in a manufacturing environment preferred. 7. Professional oral and written interpersonal communications. PHYSICAL REQUIREMENTS: 1. Ability to move up to 50 Lbs., with or without accommodation. 2. Ability to maintain a consistent workload that involves physical manual labor. 3. Ability to maintain alertness and fitness for duty. 4. Ability to position oneself for work conducted in and around confined spaces. 5. Ability to wear respirators in environments that may expose you to chemicals, fumes, etc. 6. Ability to maintain workloads that may include travel to a variety of states for days or weeks, and daily timeframes that could exceed the typical 8-hour shift. 7. Ability to stand for prolonged periods. 8. Ability to climb stairs.

Lean Tech is a fast-growing technology organization headquartered in Medellín, Colombia, delivering enterprise-grade software and IT services across logistics, financial services, and entertainment industries. We work closely with global teams to build scalable, efficient solutions while promoting clarity, collaboration, and continuous improvement across operations.Position Title: Business Application Specialist (Atlassian Focus) Location: Remote - LATAM Position OverviewAs a Business Application Specialist focused on the Atlassian ecosystem, you will be responsible for supporting, structuring, and optimizing business processes through tools such as Jira and Confluence. This role is not a Project Manager, Product Owner, or Scrum Master position. Instead, it focuses on understanding business and operational workflows, documenting processes, defining use cases, and ensuring that Atlassian tools are correctly configured and adopted to support internal teams.You will work closely with operations, engineering, QA, and business stakeholders to translate process needs into well-structured application configurations, documentation, and workflows. The role requires a strong analytical mindset, attention to detail, and the ability to continuously identify opportunities for process improvement. Key Responsibilities Act as the primary functional owner for Atlassian tools (Jira and Confluence) within assigned business areas Analyze business and operational processes and translate them into structured workflows within Jira Create, organize, and maintain process documentation, guidelines, and knowledge bases in Confluence Define business use cases, acceptance criteria, and functional scenarios to support QA and development teams Collaborate with stakeholders to identify process gaps, inefficiencies, and improvement opportunities Support requirement gathering and documentation for new features, enhancements, or process changes Ensure consistency, clarity, and usability of application configurations and documentation Assist with user enablement by defining best practices and usage guidelines for Atlassian tools Continuously review and improve how business processes are represented and managed within the applications Required Skills & Experience 3+ years of experience in a Business Analyst, Business Application Specialist, or similar role Hands-on experience working with Atlassian tools (Jira and Confluence) in a business or operational context Experience administering Jira, creating workflows, configuring SLAS, change management implementation, etc. Strong understanding of business processes, workflows, and software lifecycle concepts Experience creating use cases, functional documentation, and process diagrams Ability to work closely with cross-functional teams including operations, QA, engineering, and product Strong analytical skills with a process-improvement mindset Excellent written and verbal communication skills Comfortable working in Agile environments and collaborating with multiple stakeholders Nice to Haves Experience defining QA scenarios or supporting testing efforts through functional documentation Background in operational, logistics, or enterprise software environments Familiarity with process standardization and documentation governance practices Soft Skills Strong attention to detail and structured thinking Proactive approach to identifying and improving inefficient processes Ability to communicate clearly with both technical and non-technical stakeholders High sense of ownership and accountability Why You Will Love Lean Tech Work with international teams across LATAM and the United States Opportunity to shape and improve internal business processes at scale Collaborative, fast-paced, and growth-oriented environment Clear career path and professional development opportunities

What Makes a Honda, is Who makes a Honda Honda has a clear vision for the future, and it's a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success. We strive to be a company that serves as a source of “power” that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize “the joy and freedom of mobility” by developing new technologies and an innovative approach to achieve a “zero environmental footprint.” We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team. If your goals and values align with Honda's, we want you to join our team to Bring the Future! Job Purpose: The Senior Tooling Buyer is responsible for managing the overall tooling, design change, and trial part maturation (increased complexity) readiness throughout the new model development cycle. Considering impact and risk to trial event readiness, effectively complete analysis of tool shipment lead times and cost to ensure on-time delivery of maturated parts to North American facilities. Effectively communicate and work with North American suppliers to ensure on-time achievement of project goals. Key Accountabilities: Issue and manage Tool Release for new model tools and equipment. Correlate tooling lead-times and die go readiness with Supplier and Design. Support recovery activity to ensure part maturation achievement. Review and issue design change and CRF application, negotiate with supplier as needed. Review and assess supplier compensation requests as a result of design change activity. Lead supplier readiness activity for new and critical suppliers to ensure project targets are achieved at key development stages Manage one or more Senior Tooling Buyer level special projects targeting improvement plans for department process efficiency and cost reduction Prepare and conduct a transfer of relevant new model information to the mass production team. Support production recovery efforts as requested. Mentor and support team of associates for the department with Tool Release, Design Change, and Cost technical know-how Qualifications, Experience, and Skills: Bachelor's Degree or equivalent experience (Business or Supply Chain Management Degree preferred) 2-3 years of Purchasing, Logistics Experience Successful completion of CL3 level or equivalent years of experience in industry Strong project management skills, manage supplier relationships, work in teams to build consensus, multi-task, good problem-solving skills, strong Excel, and PowerPoint. Working Conditions: Position I Hybrid (80% in Office, 20% Remote) International travel may be required once or twice a year with an average length of 1-2 weeks per trip (5%), depends on desk and overall activity Willingness to work overtime due to the cyclical business needs of our NM launches. Open office environment with moderate level of noise and activity. Office-based work with travel required (as much as 2-3 days/week. Travel may increase during critical development periods and could have potential last-minute travel due to crisis support Possible shift time adjustment to support critical development phases or production support requests. Regular occurrence of communicating and presenting information in groups for evaluation purposes. What differentiates Honda and make us an employer of choice? Total Rewards: Competitive Base Salary (pay will be based on several variables that include, but not limited to geographic location, work experience, etc.) Paid Overtime Regional Bonus (when applicable) Industry-leading Benefit Plans (Medical, Dental, Vision, Rx) Paid time off, including vacation, holidays, shutdown Company Paid Short-Term and Long-Term Disability 401K Plan with company match + additional contribution Relocation assistance (if eligible) Career Growth: Advancement Opportunities Career Mobility Education Reimbursement for Continued Learning Training and Development programs Additional Offerings: Tuition Assistance & Student Loan Repayment Lifestyle Account Childcare Reimbursement Account Elder Care Support Wellbeing Program Community Service and Engagement Programs Product Programs Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.

The Client Success & Strategy team is responsible for ensuring successful utilization of the Force platform to enable a tighter relationship between care teams and their patients. The Support Team sits under the wider umbrella of CS&S and provides technical support and resources to make utilization of the platform as seamless as possible. As a Senior Product Support Specialist, you'll act as the front line support in assisting both the providers and patients who utilize the Force platform. Your world class customer service skills will help our customers confidently utilize our product. You also possess a strong blend of technical expertise, problem-solving skills, and exceptional communication abilities. You will extend the knowledge you gain from supporting patients and providers to partner with client implementations and ongoing client relationships. What you'll do: Customer Centric: You will provide timely and effective product support to customer queries via various channels, including email, phone, and chat. You will partner with client success managers to lead platform overview training sessions as well as provider training related to new product functionality for enterprise clients. Support Execution: You will troubleshoot and resolve product-related issues reported by customers, ensuring prompt resolution and customer satisfaction. You will also diagnose and troubleshoot technical issues related to Force, including software functionality, connectivity, and user interface. Cross-functional Collaboration: You will collaborate closely with cross-functional teams, such as product management, engineering, and quality assurance, to identify and resolve product defects or enhancements. You will document and escalate complex technical issues to the appropriate internal teams, such as software developers or engineers, for further investigation and resolution. You will also work closely with customer success managers to provide ongoing support for enterprise accounts. Team Player: You will support client meetings such as implementation calls, monthly client meetings, Executive Business Reviews for enterprise accounts, and work closely with customer support managers to track provider usage of the platform and deliver monthly metrics related to support needs. What you bring: Troubleshooting and Technical Expertise: You bring 2-4 years experience in troubleshooting skills and ability to systematically analyze and resolve technical issues. SaaS Customer Experience: You have exceptional interpersonal and communication skills, with the ability to effectively communicate technical concepts to non-technical users. (Previous customer-facing experience in SaaS preferred) Process Innovation and Adaptability: You enjoy the challenge of following through on new processes and workflows to tackle challenges and are comfortable doing so in a fast-paced and ever-changing environment. Experience with Enterprise Support Tools: You have experience with ticketing systems (Intercom preferred), CRM platforms, and other support tools is a plus. Experience with Reporting and Data Elements: You have the experience running, analyzing, and explaining standard client reports related to platform and support tool usage. Why Force At Force Therapeutics, we're reshaping the future of remote therapeutic care. Our trailblazing platform, backed by insights from over 70 leading healthcare centers and millions of clinically-validated patient data points, not only intelligently extends clinicians' reach but also engages patients at every pivotal moment of their care journey, from surgery scheduling to recovery. Serving 700,000 patients across hundreds of national facilities and validated by 145 studies, our impact resonates in both clinical and financial spheres. As we edge closer to a transformative phase of explosive growth, we're seeking dynamic team members to join our journey. At Force Therapeutics, the well-being and growth of our team members comes first. Our robust benefits package reflects this commitment, ensuring that every aspect of our employees' professional and personal lives is supported: Medical, Dental, and Vision Insurance: Comprehensive coverage to ensure you and your family's health needs are always met. 401k Retirement Planning: To set you up for long-term financial security with a company match. Pre-tax Commuter Benefits: Pre-tax option towards parking and transportation to help you get around town. Generous PTO: Ample vacation time, unlimited safe and sick time, volunteer time off, and extra holidays, so that you take the time you need. Summer Fridays: A nod to work-life balance, ensuring you get the most out of those sunny summer days. Remote-Friendly Workplace: We believe doing your best work means providing the flexibility to do that work in the environment where you feel most productive. Equal Employment Opportunity at Force Force Therapeutics values diversity and is committed to creating an inclusive environment for all team members. We base all employment decisions on merit, qualifications, and business needs, without regard to race, color, religion, belief, national or social origin, sex, age, physical or sensory disability, HIV status, sexual orientation, gender identity/expression, marital status, military service, or any other protected status. We proudly encourage candidates of diverse backgrounds and experiences to apply. Disclaimer for Job Postings Our company only posts job openings on our official website and LinkedIn. We do not use social media platforms or personal messaging apps for job postings. Legitimate communication from our company will come from official email addresses associated with our domain (forcetherapeutics.com). If you encounter what you suspect to be a fraudulent job posting or communication claiming to be from our company, please report it to us immediately via ******************************.

Remote - Outpatient Clinical Documentation Integrity (CDI) Specialist Heatlh Information Management Full Time Status Day Shift Pay: $56,742.40 - $85,113.60 / year Candidates residing in the following states will be considered for remote employment: Alabama, Colorado, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Minnesota, Missouri, Mississippi, Nebraska, North Carolina, Oklahoma, Texas, Utah, and Virginia. Remote work will not be permitted from any other state at this time. The Outpatient Coding and Clinical Documentation Integrity Specialist acts as an internal resource for professional services coding and documentation education. Performs medical records audits to ensure compliance with all applicable federal, state and local regulations, as well as with institutional/organizational standards, practices, policies and procedures. Provides providers elbow to elbow coding and documentation support through ad hoc video calls and/or on-site visits, the creation of specialty or individual provider tip sheets, virtual and/or onsite presentations. Provides guidance and advice for reporting policies mandated by government entities and other payers for completion of coded data including level of service, diagnosis, procedure and diagnostic code assignments. Analyzes data, communicates findings, and facilitates improvement efforts. Independently develops and maintains educational materials and training programs. Works in conjunction with the clinical practice managers, coding leadership, denial leadership teams. Meet with and educate new clinicians as they onboard with Mosaic. Review documentation practices of existing clinicians for accuracy, compliance with applicable billing guidelines, and optimization of reimbursement. Provide widespread education on changing guidelines and other practices impacted by new legislation and/or guidelines. Attend Revenue Cycle meeting to identify educational opportunities. Work with Professional Coding, Denials and QA Analyst to identify and address educational needs for clinicians. Maintains knowledge of current and developing issues and trends in medical coding and documentation. Maintains knowledge and expertise in electronic software tools (Epic, SlicerDicer, 3M, etc.) Conduct audits of clinicians dropping charges and orders. Other duties as assigned, including special projects assigned by organizational leadership. This position is employed by Mosaic Life Care. Conducts reviews of clinical documentation and charges. Performs medical records audits to ensure compliance with all applicable federal, state and local regulations, as well as with institutional/organizational standards, practices, policies and procedures. Researches and develops materials for educational programs related to all aspects of coding and documentation. Other duties as assigned Associate's Degree- Healthcare related field is required. Bachelor's Degree- Healthcare related field is preferred. RHIA (Registered Health Information Administrator), RHIT (Registered Health Information Technician, CCS-P, CPC is required. CPMA - Certified Professional Medical Auditor to be obtained within two years of hire is preferred. CDEO - Certified Documentation Expert Outpatient to be obtained within two years of hire is preferred. CCDS Certification - Certificated Clinical Documentation Specialist to be obtained within two years of hire is preferred. CDIP Certification - Certified Documentation Information Practitioner to be obtained within two years of hire is preferred. 3 Years of Physician/Professional Service coding is required.

Department: 10706 Enterprise Corporate - Business Analytics Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Monday-Friday 8:00AM-4:30PM - Flexible Pay Range $32.45 - $48.70 Major Responsibilities: Analyze, develop, and improve BI solutions to meet business needs. Collaborate with operations teams to help design and document metrics that align with strategic objectives and ensure effective use of data. Support the translation of business requirements into well-designed BI solutions that meet organizational goals. Provide accurate and complete documentation for all tasks, following industry standards. Provide support for BI solutions, including problem analysis, design, implementation, and testing. Manage project work and requests using appropriate tools and methodologies. Support training and educating users on reporting tools and support upgrades/changes in all phases. Participate in reporting team on-call pool within the IT ticketing system and support go live/implementations. Seek ways to improve professional skills by maintaining awareness of healthcare environment, EHR technology, and informatics trends in addition to Cogito certification/recertification. Complete projects, requests and work that advance EHR and BI skills. Licensure, Registration, and/or Certification Required: Epic certification(s) in relevant Cogito/reporting application (status of Certified or Accredited). Needs to be obtained within 5 months of starting first Epic class Learning plan requirements to be provided with offer includes any missing Epic Cogito certifications needed to perform role. Additional/alternative certification as appropriate based on BI solution & EHR platform. Education Required: Bachelor's degree in Computer Science or a related field, or equivalent work experience Bachelor's degree in computer science or related field, OR equivalent experience in EHR applications and SQL report writing Experience Required: No experience required with Degree. Equivalent experience in Epic applications and SQL report writing required without a degree. SQL report writing experience preferred. Knowledge, Skills & Abilities Required: Demonstrate analytical and logical thinking, creativity, communication skills Team player with a positive attitude, strong commitment to customer service and a desire to learn healthcare related systems and business processes. Understanding or proficient with database querying and query design Knowledge of BI tools Broad based knowledge and understanding in both hardware and software Proficient with Microsoft products Understanding of EHR workflows and reporting Understanding or proficient with data visualization concepts Physical Requirements and Working Conditions: Travel outside of workplace is required and thus incumbent is exposed to weather and road conditions. Operates all equipment necessary to perform the job. Exposed to normal office environment. Remote work environment This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Want to work in a mission-driven startup with huge reach and scale that is improving health in California? Come join our team! Manifest MedEx is on a mission to connect healthcare in California. As the largest nonprofit health data network in California, Manifest MedEx (MX) is an integral part of the state's health data infrastructure, combining and delivering crucial health information for more than 50 million individual records across every county throughout the state. We are committed to improving patient experience and reducing healthcare costs by making it easier for doctors, hospitals, health plans and other care providers to securely review, analyze and share health information. Reporting to the Manager of Quality Assurance and Project Management, the Senior Systems Analyst will serve as the definitive technical expert and deployment leader for our new Social Health Information Exchange (SHIE). This individual is responsible for providing deep, specialized technical analysis, leading advanced troubleshooting efforts, and guaranteeing the technical fluency and successful adoption of the SHIE by both internal teams and external customers. This role requires strategic involvement in implementation, configuration, training, project status tracking, and ongoing technical support.Responsibilities: Technical Subject Matter Expertise & Analysis Serve as the primary technical Subject Matter Expert (SME) for the SHIE, maintaining comprehensive knowledge of its underlying architecture, data flow, integration points, and API functionality. Manage product configuration and reporting. Act as the technical lead for all product configuration requests, translating complex business rules into operational settings within the product. Design and develop custom reports and dashboards within the product framework to meet business intelligence and operational reporting needs. Manage and prioritize complex, Tier 2/Tier 3 technical support cases, coordinate with the vendor support team to diagnose root causes for system failures, integration issues, and data discrepancies. Product Implementation & Customer Onboarding Act as the main implementation liaison, guiding vendor teams during the product's deployment and integration into our environment. Lead the technical onboarding process for external customers, ensuring successful adoption, integration, and alignment of the new product with their existing systems and workflows. Partner directly with the vendor and HIE Operations teams to escalate, reproduce, and validate fixes for critical bugs and performance bottlenecks impacting deployments. Project Coordination & Status Reporting Track implementation progress by owning the process for tracking and reporting the status of technical implementation milestones for the vendor integration and all customer onboarding projects. Status Reporting: Develop and maintain high-level status reports, including key performance indicators (KPIs) and risk flags, for internal stakeholders and executive review. Meeting Management: Organize and lead recurring status update meetings, ensuring clear communication of progress, dependencies, and roadblocks between all parties involved (internal and external). Documentation and Training Leadership Develop and deliver specialized technical training programs and materials for internal teams (HIE Operations, Business Development, Product) and external customers, ensuring comprehensive product understanding and effective utilization. Create, curate, and maintain high-quality technical documentation for the new SHIE, including configuration guides, architecture overviews, and system manuals. Build and maintain the product's knowledge base and internal FAQs, ensuring information is current, accurate, and easily accessible. Qualifications: Bachelor's degree in a technical field, or equivalent practical experience. 3-5 years of experience in a Technical Analyst, Technical Support, or Application Support role, including exposure to project coordination and/or application implementation related to health and/or social care integration. Demonstrable experience working as an SME for a complex technical product or platform, including system configuration and reporting. Strong proficiency in analyzing and troubleshooting system data flows, including familiarity with API concepts and reading/interpreting system logs. Exceptional written and verbal communication skills, with the proven ability to articulate technical concepts clearly to both technical and non-technical audiences. Experience interacting with customer IT teams, vendors, project managers, end users, and leadership across business, technical, and clinical functions Ability to build and maintain respectful, productive internal and external relationships, that are professional, encourage collaboration, ensure accountability and allow the achievement of mutual objectives and strategies Knowledge of the healthcare industry, including data standards such as HL7, FHIR, or similar integration protocols. Understanding of Health Information Exchange (HIE) concepts as they pertain to both medical and social data Note: This role is non-coding and focuses purely on product configuration, analysis, reporting, and project status management. Prior experience in developing and delivering formal technical training or educational materials to both internal and external audiences is preferred, but not required All candidates must pass a background check and drug screen. Manifest MedEx is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. To learn more about Manifest MedEx, please visit our website, ********************* The base salary range for this full-time position is $150,000 - $170,000 + bonus + benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by factors such as job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

The Senior Data Analyst is responsible for performing quantitative analysis of complex business situations, such as strategies, performance, and solutions involving sales and customer performance. They may apply SQL skills, database tools to conduct the analysts. The ideal candidate is skilled in various aspects of data analytics, such as programming, mining, generation, and visualization. As a technical lead, the data analyst will be responsible for resolving issues and ensuring success of projects assigned to their team. ESSENTIAL FUNCTIONS Respond to data and product related inquiries in real-time to support business and technical teams Provide expertise and translate the business needs to design; and develop tools, techniques, and metrics, and dashboards for insights and data visualization Responsible for developing and executing tools to monitor and report on data quality Responsible for establishing appreciation and adherence to the principles of data quality management, including metadata, lineage, and business definitions Provide support to Tech teams in managing security mechanisms and data access governance. Develop an understanding of the health insurance world in different areas of the business such as claims, eligibility, customer service, and stop loss. Perform analyses of varied healthcare data to evaluate programs and product solutions using medical, dental, flex, pharmacy, lab, provider, and utilization data. Maintain high standards of data quality and integrity. Work closely with stakeholders to create dashboards and reports. Design and code efficiently using SQL and other data reporting languages. Help create and test SQL statements for data presentation and further automation. Set up and monitoring routine maintenance SQL jobs and developing / maintaining an alert strategy(s) for failed jobs and database problems and/or failures. Data modeling, including an understanding of all normalized forms, design and development of stored procedures, views and triggers. Manage daily / monthly data and reporting processes automated through SQL Server agent Create reports using a variety of tools and formats such as Excel, Power BI, PDFs, .txt files, etc. Document methods, specifications, and findings clearly; contribute to the writing and the presentation of results, findings, and conclusions. Excellent attention to detail, ability to detect and correct problems within SQL script Meet Allied's expectations for productivity, quality, and goal accomplishment. Work closely with manager to complete assigned tasks Adhere to, and apply all applicable privacy and security laws, including but not limited to HIPAA, HITECH and any regulations promulgated thereto. Perform other duties and responsibilities, as assigned. Attend continuing education classes as required, including but not limited to HIPAA training. EDUCATION Bachelor's degree required with a focus in Computer Science, Math, Statistics desirable or equivalent work experience required. EXPERIENCE AND SKILLS 4-5 years of data analyst experience required. Health care experience preferred. 4 to 5 years' experience with MS SQL Server required. Experience with SQL Server Development - creating and modifying complex stored procedures. Proficient with reporting and business intelligence tools like Microsoft SQL Server Reporting Services (SSRS), Microsoft SQL Server Integration Services (SSIS), and Power BI. Ability to collaborate well with team members. Experience in working in a data warehouse environment as well as the ability to work with large data sets from multiple data sources. Proficient computer skills, including Microsoft Office Suite (Word, Excel, Access and Power Point). Demonstrated analytical and problem-solving skills. Strong written, verbal communication and analytical skills required. Usage of SQL Profiler Experience with Power Automate Knowledge of integrating SQL Server solutions in .NET environments, with working knowledge of C#, ASP.NET and SOA with web services POSITION COMPETENCIES Job Knowledge Time Management Accountability Communication Initiative Customer Focus PHYSICAL DEMANDS This is an office environment requiring extended sitting and computer work WORK ENVIRONMENT Remote Here at Allied, we believe that great talent can thrive from anywhere. Our remote friendly culture offers flexibility and the comfort of working from home, while also ensuring you are set up for success. To support a smooth and efficient remote work experience, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 100Mbps download/25Mbps upload. Reliable internet service is essential for staying connected and productive. The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Compensation is not limited to base salary. Allied values our Total Rewards, and offers a competitive Benefit Package including, but not limited to, Medical, Dental, Vision, Life & Disability Insurance, Generous Paid Time Off, Tuition Reimbursement, EAP, and a Technology Stipend. Allied reserves the right to amend, change, alter, and revise, pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to the position you understand that the specific pay range is contingent upon meeting the qualification and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role. Protect Yourself from Hiring Scams Important Notice About Our Hiring Process To keep your experience safe and transparent, please note: All interviews are conducted via video. No job offer will ever be made without a video interview with Human Resources and/or the Hiring Manager. If someone contacts you claiming to represent us and offers a position without a video interview, it is not legitimate. We never ask for payment or personal financial information during the hiring process. For your security, please verify all job opportunities through our official careers page: Current Career Opportunities at Allied Benefit Systems Your security matters to us-thank you for helping us maintain a fair and trustworthy process!