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  • IT Category Manager - Remote

    Symetra 4.6company rating

    Remote senior information technology assistant job

    Symetra has an exciting opportunity to join our team as an IT Category Manager! About the role In this role, you'll lead sourcing and procurement for IT categories including software, SaaS, hardware, cloud, AI, telecom, and professional services. You will negotiate contracts, manage supplier relationships, and drive sourcing strategies to optimize cost, quality, and performance. What You will Do Negotiate and draft complex contracts, amendments, and SOWs. Partner with stakeholders and legal teams to ensure compliance and risk management. Lead RFx processes, market analysis, and supplier evaluations. Develop sourcing strategies and maintain vendor performance metrics. Improve processes to strengthen vendor management capabilities. Handle renewals, renegotiations, and procurement of IT tools and services. Why Work at Symetra Here's what some of our employees have to say about why they work at Symetra: "If you want to work for a company that is always considering its employees while working towards sustainable growth this is that company. Within Symetra, there is always innovation, empowerment, and growth opportunities, all while providing us with a great work/life balance and incredible benefits for a very reasonable cost!" - Cindy J. G., Sr. Product Owner "We're big enough to make an impact on the country, but small enough to care and know who you are and what you're contributing to the organization. All new ideas are welcome!" - Stephanie F., VP Customer Service & Operations What we offer you Benefits and Perks We don't take a "one-size-fits-all" approach when it comes to our employees. Our programs are designed to make your life better both at work and at home. Flexible full-time or hybrid telecommuting arrangements Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6% Paid time away including vacation and sick time, flex days and ten paid holidays Give back to your community and double your impact through our company matching Want more details? Check out our Symetra Benefits Overview Compensation Salary Range: $103,300 - $172,200 plus eligibility for annual bonus program Who You Are High school diploma required; bachelor's degree preferred. Certifications or designations relevant to the field highly preferred (CPM, CSMP, CSM, PMP, Six Sigma). 5+ years of relevant experience in IT sourcing and vendor management required. Strong project management and communication skills. Skilled negotiator with strong analytical and problem-solving abilities. Strategic thinker who influences and mentors others. Excellent at relationship building and driving consensus. Collaborative, adaptable, and effective in complex environments. Excels at organization and applies high attention to detail. We empower inclusion At Symetra, we aspire to be the most inclusive insurance company in the country. We're building a place where every employee feels valued, respected, and has opportunities to contribute. Inclusion is about recognizing our assumptions, considering multiple perspective, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here. Creating a world where more people have access to financial freedom Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we're guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they're buying, and we design products--and operate our company--to stand the test of time. We're committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom. For more information about our careers visit: careers Work Authorization Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company. Please review Symetra's Remote Network Minimum Requirements: As a remote-first organization committed to providing a positive experience for both employees and customers, Symetra has the following standards for employees' internet connection: Minimum Internet Speed:100 Mbps download and 20 Mbps upload, in alignment with the FCC's definition of "broadband." Internet Type:Fiber, Cable (e.g., Comcast, Spectrum), or DSL. Not Permissible:Satellite (e.g., Starlink), cellular broadband (hotspot or otherwise), any other wireless technology, or wired dial-up. When applying to jobs at Symetra you'll be asked to test your internet speed and confirm that your internet connection meets or exceeds Symetra's standard as outlined above. Identity Verification Symetra is committed to fair and secure hiring practices. For all roles, candidates will be required (after the initial phone screen) to be on video for all interviews. Symetra will take affirmative steps at key points in the process to verify that a candidate is not seeking employment fraudulently, e.g. through use of a false identity. Failure to comply with verification procedures may result in: Disqualification from the recruitment process Withdrawal of a job offer Termination of employment and other criminal and/or civil remedies, if fraud is discovered
    $103.3k-172.2k yearly 5d ago
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  • Information Technology Generalist 2

    Commonwealth of Pennsylvania 3.9company rating

    Remote senior information technology assistant job

    The Pennsylvania Public School Employees Retirement System (PSERS) serves over 500,000 active and retired public-school employees through its defined benefit and defined contribution plans. We are looking for an Informational Technology Generalist 2 to join our Bureau of Information Technology, Business Application Division to support the agency's imaging system, scanning software, and the master document inventory for PSERS mission critical pension application. If you have technical experience with imaging and scanning software, imaging workflows, as well as strong communication and documentation skills this opportunity may be the right next step in your career. Apply today! DESCRIPTION OF WORK The Information Technology Generalist 2 serves as the Imaging System Administrator and as such performs deployment, installation, planning, and support functions. This position performs administrative and consultative work advising staff on capabilities and limitations of available information technology and provides expertise and leadership for all phases of the comprehensive Imaging storage and retrieval system. In this role you will be responsible to serve as the Scanning Capture and Analytics application Administrator; provide expertise on issues, problems, solutions, and capabilities and limitations of imaging and scanning technologies; handle needed interfaces between imaging and scanning systems with other agency business applications; and provides help desk support for issues with imaging, scanning, and document processing. Candidates who will be successful in this role will have the ability to communicate both written and verbally and are able to manage workloads and prioritize. Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information: Full-time employment Work hours are 7:30 AM to 3:30 PM, Monday - Friday, with a 30-minute lunch. Work hours may be flexible and can be discussed during the interview. Telework: You may have the opportunity to work from home (telework) part-time. You will be required to report in-office based on operational needs. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview. Salary: In some cases, the starting salary may be non-negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: One year as an Information Technology Generalist 1, Applications Developer 1, or Network Specialist 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or Four years of information technology experience that includes one year of technical information technology experience in applications development or applications maintenance, network operation or network maintenance, web site development or web site design, or other information technology support/administration services; or Two years of information technology experience that includes one year of technical information technology experience in applications development or applications maintenance, network operation or network maintenance, web site development or web site design, or other information technology support/administration services, and an associate's degree in any information technology field; or A bachelor's degree in any information technology field; or An equivalent combination of experience and training. Applicants will be considered to have met the educational requirements once they are within 3 months of graduating with a qualifying degree. Other Requirements: You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. You must be able to perform essential job functions. Legal Requirements: A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information. How to Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date . Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans. Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only. You must provide complete and accurate information or: your score may be lower than deserved. you may be disqualified. You may only apply/test once for this posting. Your results will be provided via email.
    $44k-59k yearly est. 5d ago
  • Senior Executive IT Support Specialist

    Marvell

    Remote senior information technology assistant job

    Marvell's semiconductor solutions are the essential building blocks of the data infrastructure that connects our world. Across enterprise, cloud and AI, and carrier architectures, our innovative technology is enabling new possibilities. At Marvell, you can affect the arc of individual lives, lift the trajectory of entire industries, and fuel the transformative potential of tomorrow. For those looking to make their mark on purposeful and enduring innovation, above and beyond fleeting trends, Marvell is a place to thrive, learn, and lead. Your Team, Your Impact In todays world its very important for IT to be ahead of the curve. That means staying up to date on the latest technology available. Staying up to date on new features and latest technology trends. Marvell Semiconductors has world class IT team who is data driven share a strong service mind set and detail oriented. Our IT department implement and maintain the network, IT systems and processes. Its primary function is to ensure that the network, systems runs smoothly. What You Can Expect Become a member of a world-class IT team dedicated in providing top tier support to our global Executive and VP level employees. In this role you will * Provide on-site and remote IT support to Executives and high-profile employees. * Troubleshoot technical issues quickly and professionally to minimize downtime. * Support AI-related tools and applications, ensuring optimal performance. * Assist with home network and AV system setups to enhance remote work efficiency. * Travel as needed to support executive meetings and corporate events across various locations. * Maintain a high level of confidentiality and discretion when handling executive support tasks. * Document issues and solutions, creating best practices for executive IT support operations. What We're Looking For Qualifications & Experience: * Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience). * 7+ years of IT support experience, with 3+ years in an executive or VIP support environment. * Extensive experience with Windows and mac OS operating systems, including Windows 11 and MacOS upgrades and troubleshooting. * JAMF admin experience is a plus. * Experience with AI tools and emerging technologies in IT support. * Familiarity with enterprise applications, remote access tools, and mobile device management (MDM). * Hands-on experience with networking, home office setups, and AV solutions for executive-level users. * Strong support skills with white glove treatment. Technical Skills: * Proficiency in Microsoft 365, Active Directory, VPNs, and cloud-based solutions. * Strong troubleshooting skills in hardware, software, and network connectivity. * Experience with collaboration tools (Zoom, Microsoft Teams, Slack, etc.). * Understanding of cybersecurity best practices to ensure data integrity and protection. Soft Skills & Professional Attributes: * Strong communication and interpersonal skills to interact with executives professionally. * Ability to remain calm under pressure and have strong work ethic skills. * Ability to work under pressure and manage urgent IT requests efficiently. * High level of discretion and confidentiality when handling sensitive data. * Self-motivated with a proactive approach to problem-solving. * Willingness to travel (10% both domestic and internal travel) on short notice and provide after-hours support when required. Expected Base Pay Range (USD) 33 - 50, $ per hour. The successful candidate's starting base pay will be determined based on job-related skills, experience, qualifications, work location and market conditions. The expected base pay range for this role may be modified based on market conditions. Additional Compensation and Benefit Elements Marvell is committed to providing exceptional, comprehensive benefits that support our employees at every stage - from internship to retirement and through life's most important moments. Our offerings are built around four key pillars: financial well-being, family support, mental and physical health, and recognition. Highlights include an employee stock purchase plan with a 2-year look back, family support programs to help balance work and home life, robust mental health resources to prioritize emotional well-being, and a recognition and service awards to celebrate contributions and milestones. We look forward to sharing more with you during the interview process. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Any applicant who requires a reasonable accommodation during the selection process should contact Marvell HR Helpdesk at *****************. Interview Integrity To support fair and authentic hiring practices, candidates are not permitted to use AI tools (such as transcription apps, real-time answer generators like ChatGPT or Copilot, or automated note-taking bots) during interviews. These tools must not be used to record, assist with, or enhance responses in any way. Our interviews are designed to evaluate your individual experience, thought process, and communication skills in real time. Use of AI tools without prior instruction from the interviewer will result in disqualification from the hiring process. This position may require access to technology and/or software subject to U.S. export control laws and regulations, including the Export Administration Regulations (EAR). As such, applicants must be eligible to access export-controlled information as defined under applicable law. Marvell may be required to obtain export licensing approval from the U.S. Department of Commerce and/or the U.S. Department of State. Except for U.S. citizens, lawful permanent residents, or protected individuals as defined by 8 U.S.C. 1324b(a)(3), all applicants may be subject to an export license review process prior to employment. #LI-TM1
    $111k-154k yearly est. Auto-Apply 8d ago
  • Senior Executive IT Support Specialist

    Marvell Technology

    Remote senior information technology assistant job

    About Marvell Marvell's semiconductor solutions are the essential building blocks of the data infrastructure that connects our world. Across enterprise, cloud and AI, and carrier architectures, our innovative technology is enabling new possibilities. At Marvell, you can affect the arc of individual lives, lift the trajectory of entire industries, and fuel the transformative potential of tomorrow. For those looking to make their mark on purposeful and enduring innovation, above and beyond fleeting trends, Marvell is a place to thrive, learn, and lead. Your Team, Your Impact In todays world its very important for IT to be ahead of the curve. That means staying up to date on the latest technology available. Staying up to date on new features and latest technology trends. Marvell Semiconductors has world class IT team who is data driven share a strong service mind set and detail oriented. Our IT department implement and maintain the network, IT systems and processes. Its primary function is to ensure that the network, systems runs smoothly. What You Can Expect Become a member of a world-class IT team dedicated in providing top tier support to our global Executive and VP level employees. In this role you will Provide on-site and remote IT support to Executives and high-profile employees. Troubleshoot technical issues quickly and professionally to minimize downtime. Support AI-related tools and applications, ensuring optimal performance. Assist with home network and AV system setups to enhance remote work efficiency. Travel as needed to support executive meetings and corporate events across various locations. Maintain a high level of confidentiality and discretion when handling executive support tasks. Document issues and solutions, creating best practices for executive IT support operations. What We're Looking For Qualifications & Experience: Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience). 7+ years of IT support experience, with 3+ years in an executive or VIP support environment. Extensive experience with Windows and mac OS operating systems, including Windows 11 and MacOS upgrades and troubleshooting. JAMF admin experience is a plus. Experience with AI tools and emerging technologies in IT support. Familiarity with enterprise applications, remote access tools, and mobile device management (MDM). Hands-on experience with networking, home office setups, and AV solutions for executive-level users. Strong support skills with white glove treatment. Technical Skills: Proficiency in Microsoft 365, Active Directory, VPNs, and cloud-based solutions. Strong troubleshooting skills in hardware, software, and network connectivity. Experience with collaboration tools (Zoom, Microsoft Teams, Slack, etc.). Understanding of cybersecurity best practices to ensure data integrity and protection. Soft Skills & Professional Attributes: Strong communication and interpersonal skills to interact with executives professionally. Ability to remain calm under pressure and have strong work ethic skills. Ability to work under pressure and manage urgent IT requests efficiently. High level of discretion and confidentiality when handling sensitive data. Self-motivated with a proactive approach to problem-solving. Willingness to travel (10% both domestic and internal travel) on short notice and provide after-hours support when required. Expected Base Pay Range (USD) 33 - 50, $ per hour. The successful candidate's starting base pay will be determined based on job-related skills, experience, qualifications, work location and market conditions. The expected base pay range for this role may be modified based on market conditions. Additional Compensation and Benefit Elements Marvell is committed to providing exceptional, comprehensive benefits that support our employees at every stage - from internship to retirement and through life's most important moments. Our offerings are built around four key pillars: financial well-being, family support, mental and physical health, and recognition. Highlights include an employee stock purchase plan with a 2-year look back, family support programs to help balance work and home life, robust mental health resources to prioritize emotional well-being, and a recognition and service awards to celebrate contributions and milestones. We look forward to sharing more with you during the interview process. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Any applicant who requires a reasonable accommodation during the selection process should contact Marvell HR Helpdesk at *****************. Interview Integrity To support fair and authentic hiring practices, candidates are not permitted to use AI tools (such as transcription apps, real-time answer generators like ChatGPT or Copilot, or automated note-taking bots) during interviews. These tools must not be used to record, assist with, or enhance responses in any way. Our interviews are designed to evaluate your individual experience, thought process, and communication skills in real time. Use of AI tools without prior instruction from the interviewer will result in disqualification from the hiring process. This position may require access to technology and/or software subject to U.S. export control laws and regulations, including the Export Administration Regulations (EAR). As such, applicants must be eligible to access export-controlled information as defined under applicable law. Marvell may be required to obtain export licensing approval from the U.S. Department of Commerce and/or the U.S. Department of State. Except for U.S. citizens, lawful permanent residents, or protected individuals as defined by 8 U.S.C. 1324b(a)(3), all applicants may be subject to an export license review process prior to employment. #LI-TM1
    $111k-154k yearly est. Auto-Apply 9d ago
  • Senior Discovery IT System Administrator (Top Secret Clearance Required)

    Contact Government Services, LLC

    Remote senior information technology assistant job

    Senior Discovery IT System AdministratorEmployment Type: Full-Time, Executive-LevelDepartment: Legal CGS is seeking a dedicated Senior Discovery IT System Administrator to join a fast-paced and hard-working team to assist with any legal accounts. As a Senior Discovery IT System Administrator, you will play a key role in supporting various aspects of the company's portfolio. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:The Contractor shall provide the following services to include but not limited to: - Contractor shall ensure the day-day availability of electronic discovery applications and related tools; - Contractor shall administer and monitor all installed systems and infrastructure, install, configure, test and maintain operating systems, application software and system management tools; - Contractor shall monitor and test application performance for potential bottlenecks, identify possible solutions, and work with vendors and developers to implement fixes; - Contractor shall maintain security, backup, and redundancy strategies; - Contractor shall assist technical architecture design discussions; - Contractor shall liaise with vendors on behalf of OGC to address product issues; - Contractor shall develop and provide training for the end-users; - Contractor shall provide general support, subject matter expertise and advice on the use of electronic discovery tools and applications; - Contractor shall reverse engineer and document the as-is architecture of existing legacy applications or systems; - Contractor shall analyze capabilities, interview and collect business requirements and translate it into technical requirements; - Contractor shall support the discovery application integration/migration activities; - Contractor shall contribute to the Knowledge Management databases by creating and improving technical knowledge articles to assist in future resolution of issues; - Contractor shall have legal technology experience and knowledge of the EDRM; - Contractor shall assist in the implementation of e-discovery tools ( i.e. Relativity, Veritas eDP, or other review platform applications hosted in the cloud environment; - Contractor shall have the skills, knowledge and abilities to support backend infrastructure, data migrations, application installation, management and configuration; - Contractor shall have the ability to install, operate, and manage Microsoft server 2019/2022 and Microsoft SQL Server 2019/2022; - Contractor shall have ability to operate, and manage cloud technologies to include Microsoft Azure, Amazon AWS, VMware, Azure servers, Azure Functions, and Azure API Gateways and/or AWS EC2 servers, AWS Lambda and AWS API Gateways; - Contractor shall have ability to operate and manage relational databases, MySQL and/or SQL Server 2012 or higher. Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board:**************************************** more information about CGS please visit: ************************** or contact:Phone: *****************Email: ******************* #CJ
    $92k-120k yearly est. Auto-Apply 60d+ ago
  • IT Specialist Semisenior

    Giga It

    Remote senior information technology assistant job

    We are looking for a new GIGAnte to join our team as an IT Specialist Semisenior. Where you will have the opportunity to be part of a multicultural team and work in a company that offers rapidly growing managed connectivity solutions, specializing in providing reliable internet. 👉 What You'll Do Network support Provide first-level technical support for VoIP systems, networking issues, and general IT inquiries Troubleshoot and resolve VoIP-related problems (call quality, connectivity, configuration issues) Troubleshoot WiFi issues Perform network diagnostics and basic troubleshooting for connectivity and hardware issues Manage, prioritize, and resolve support tickets through our help desk system Support email setup and troubleshooting Escalate complex issues to senior engineers or specialized teams when needed Document all support interactions, solutions, and procedures clearly Contribute to our internal knowledge base by writing guides and FAQs 👉 We'll Expect You To Have Technical support skills for computer equipment and users 3+ years in a help desk or technical support role, in telecom or IT Knowledge of VoIP systems, SIP protocols, and troubleshooting Solid understanding of networking: TCP/IP, DNS, DHCP, routing/switching basics Familiarity with SIP trunking, PBX systems, and VoIP hardware Hands-on experience with help desk ticketing systems and remote support tools Certifications such as CompTIA Network+, CCNA, or VoIP-specific certifications are a plus Associate's or Bachelor's degree in IT, Computer Science, or related field (or equivalent experience) Advanced English 👉 What we offer 🚀 An exciting growth journey and a never-ending ambition to develop as a company ❤️ A friendly, supportive and humble working culture where the team always comes first 🌱 Opportunities for professional development and personal growth 🙌 Passionate, high-performing and genuine colleagues 🧘🏻 We care about the important things: results and well-being 🌈 Referral Programm- Refer a colleague program: Enjoy an amazing reward if you recommend a friend or colleague to GIGA IT and they get hired 🏖️ 15 business days PTO and flexibility programm 📆 Local Holidays 🌎 Temporarily Remote work 👩🏻 💻 Notebook 🕔 Work hours: Monday to Friday, from 8 a.m. to 5 p.m. 💵 To be agreed 👉 About GIGA IT We believe that our differential value lies in our human capital, building a long-lasting relationship beyond mere deliverables. You will be part of a Latin American company with expert teams that can enrich your knowledge. Thanks to our flexible way of working, we leverage the talent of our collaborators located in different regions of the world. Our core values are: Trustworthy: We build trusted and rightful relations towards our external and internal clients Adaptable: We are flexible to adapt ourselves to complex environments. Passionate: We love what we do. Committed: We commit to act with accountability and efficiency at every step of the way. 💡Do you feel this is an exciting challenge for you? Then, don't hesitate to apply. We're eager to meet you and grow together🚀
    $89k-119k yearly est. Auto-Apply 60d+ ago
  • Senior IT Systems Administrator

    Trident Systems Inc. 4.5company rating

    Remote senior information technology assistant job

    Senior IT Systems Administrator Fairfax, VA Manager, Software Engineering Supervises Others: No Trident has built a reputation as a trusted provider of aerospace and defense electronics & processing systems including digital RF & Optical command and control solutions and atmospheric and airborne sensors. Our three operating units: Space Electronic Systems (SES), Integrated C4ISR Systems (ICS) and Optical Precision Systems (OPS), lead the agile development approach which enables us to produce proven, purpose-built systems that solve our customers' mission critical challenges across space, air, land, and sea. Position Summary This position will be part of a team responsible for supporting Trident's C4I product infrastructure for one or multiple Department of Defense customers. The employee must have a knowledge of both Linux and Windows Operating System (OS) administration with a focus on applying security settings and will work closely with engineering to transition the maintenance, troubleshooting, and patching of the infrastructure supporting one or more of Trident's C4I products. The position requires broad knowledge across systems to support ESXi, virtual machine images, containerized deployment, physical systems (laptops, servers, tablets), and basic networking of those components. The ability to obtain a Secret security clearance is required. Duties and Responsibilities Manage and administer user accounts, perform server subsystem configuration, install software, perform backups, configuration management and general system maintenance. Install, configure, and administer computer equipment, operating systems, and software to provide a robust and secure infrastructure that supports the C4I products. Support the operations and maintenance of Linux systems (Debian-based) and Windows systems to maintain operational availability and a strong security posture through system configuration and patching maintenance. Apply thorough diagnostic techniques to identify problems, investigate causes, and recommend solutions on the operational server infrastructure. Create and maintain comprehensive documentation for all troubleshooting procedures. Continuously evaluate, document, and implement all aspects of the supporting infrastructure, including weekly audits, patches and updates, establishing user accounts, updating hardware, software, maintenance logs, etc. Document information regarding proposed changes to the hardware, software, and firmware components of the system operating environment(s). Identify and develop new means and methods to support the deployment and operational use of one or more of Trident's C4I products. Ability to support travel or off-site work, as needed. Perform other duties as assigned. Required Qualifications Bachelor's degree in Computer Science (or related field) and 6 years of related experience OR graduate degree and 4 years of experience OR 10 years of related experience in lieu of a degree Security+ Certification Debian/Ubuntu and Windows Server/Workstation administration experience in a DoD or similarly regulated environment. Familiarity with OS and software configuration and deployment tools (i.e. Git, CI/CD pipeline, etc.) Hands-on VMWare ESXi (or Azure/AWS EC2) provisioning, snapshot, and patching experience. Familiarity with CUI requirements for unclassified IT systems is preferred. Experience with TCP/IP, DHCP, and NTP troubleshooting. Familiar with CUI data handling and DoD patch-management cycles. Experience with Antivirus and endpoint-protection management. Ability to obtain a US government Secret security clearance which requires US citizenship. Trident Systems reserves the right to change or assign other duties to this position. Benefits Hired applicants may be eligible for benefits including but not limited to: Health benefits Medical Dental Vision Basic life with AD&D Short term disability Long term disability Ancillary (Voluntary life with AD&D, accident, critical illness, hospital, and pet) Spending accounts (HSA, FSA, and DCFSA) Paid time off Holidays 401(k) (including company match) Tuition reimbursement Leaves (Parental, maternity, and military) Annual discretionary bonus (for eligible roles) Trident Systems is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. To request reasonable accommodation to participate in the job application or interview process, please contact ********************** . Pay Transparency: The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
    $78k-101k yearly est. Auto-Apply 60d+ ago
  • Level 2 MSP IT Support Specialist

    Delaney Computer Services, Inc.

    Remote senior information technology assistant job

    Job Description Delaney Computer Services (DCS), a leading MSP in Northern New Jersey, is seeking a highly capable MSP IT Support Specialist who can think clearly, troubleshoot effectively, and execute hands-on technical work in real customer environments. This is not a narrow or purely remote help desk position. We need people who can troubleshoot, install, build, fix, configure, clean up, document, and see a job through from start to finish. If you enjoy being the person who can walk into a client site, assess what needs to be done, roll up your sleeves, and take ownership - you'll fit in here. If you prefer highly specialized roles, ticket-only work, or theoretical knowledge without physical implementation, this role will not be a match. This is full-stack MSP work, and we need people who take pride in executing the full scope of the job. What You'll DoCore Technical Support and Troubleshooting Provide accurate, timely support for hardware, software, user issues, and Microsoft 365 services. Diagnose problems independently without relying on step-by-step instructions. Follow tasks through to completion, ensuring all configurations, policies, and security controls are properly applied and documented. On-Site Field Work and Installations Travel to client sites to resolve complex issues, complete installations, and perform hands-on technical work. Assess environments, determine what equipment or materials are needed, and execute solutions confidently. Maintain professionalism while working under pressure, deadlines, and real-world conditions. Network Buildouts and Infrastructure Work Install, configure, and troubleshoot switches, firewalls, access points, VLANs, wireless networks, and WAN/LAN connectivity. Spec out network equipment for small to mid-sized businesses based on actual requirements. Perform clean rack-and-stack installations and structured cabling with organized, labeled cable management. Privileged Access, Security, and Policy Enforcement Configure and support privileged access, MFA, and identity and access controls. Address user resistance to security requirements while communicating the importance of compliance. Identify and remediate malware, phishing, ransomware, and other cyber threats. RMM, Quality Control, and Documentation Ensure all devices are properly onboarded into the RMM with monitoring, patching, and security agents active and functional. Catch small oversights before they become major problems. Maintain accurate documentation, installation notes, and environment details. VoIP Administration Configure, support, and troubleshoot Vonage Business VoIP systems, including call flows and quality issues. Professionalism and Client Interaction Communicate clearly and confidently with clients at all levels. Handle difficult or frustrated users calmly and take full ownership of issues. Requirements Physical and Practical Requirements You need to live within 15 miles of Mahwah NJ Able to drive throughout New Jersey and New York City confidently, including navigating heavy traffic and challenging parking situations. Must maintain a clean driving record and operate a company vehicle responsibly. Able to lift, carry, install, and position equipment up to 50 pounds. Comfortable working in tight or physically demanding locations such as network closets, server rooms, basements, and utility areas. Proficient with basic hand tools including screwdrivers, drills, cable testers, and crimpers. Able to terminate Ethernet cables, test connectivity, and perform basic cabling repairs as needed. Must follow a layer-one-first troubleshooting approach, verifying cabling, power, and physical connections before moving to higher-level diagnostics. Comfortable mounting equipment, running cable, labeling, organizing racks, and performing hands-on installations without hesitation. Additional Expectations Strong troubleshooting mindset with an even stronger problem-solving approach. Detail-oriented work ethic - the small steps matter as much as the big tasks. Ability to shift smoothly between remote work, on-site work, and project-based assignments. A genuine MSP mentality: able to handle a wide range of responsibilities and complete tasks end-to-end. Benefits 401K with a generous company match of 4% of your pre-tax salary deferral to help you save for your retirement Company Profit Sharing Program Paid Time Off to ensure you have time to rest, recharge, and spend time with your loved ones Blue Cross Blue Shield Health Insurance coverage Dental and Vision plan Optional Supplemental Insurance Plans, including Life Insurance Dog-Friendly Office - If approved, you can even bring your furry friend to work with you to make your workday more enjoyable and stress-free.
    $87k-118k yearly est. 6d ago
  • Senior IT Administrator

    Jahnel Group 3.2company rating

    Remote senior information technology assistant job

    LTI (Logic Technology, Inc.), the “Pro People” company, is a privately held technology solutions provider that offers best-in-class services to local, national, and global organizations. After three decades, these initials have come to represent more than just our company name. They reflect our hard-earned reputation for Leadership, Technology, and Integrity. At LTI, we believe confident, motivated employees produce superior work and ensure our partnerships continue to thrive. We actively create an environment where great professionals want to be, offering excellent benefits, meaningful work, and opportunities for personal and professional growth. Who We're Looking For We are seeking a Senior IT Administrator to own and continuously improve our internal IT operations. This role is both hands-on and strategic, supporting day-to-day technology needs while helping shape how IT enables the organization's growth. The ideal candidate is experienced, proactive, and comfortable taking ownership across systems, vendors, processes, and emerging technologies. This person brings strong technical judgment, clear communication skills, and a consultant mindset. They are energized by solving complex operational challenges, improving workflows, and ensuring employees have reliable, secure access to the tools they need to succeed. Responsibilities Own day-to-day internal IT support and the user request ticket queue Serve as the primary point of contact for internal technology issues Manage and hold accountable the Managed Service Provider (MSP), stepping in when needed Lead onboarding and offboarding, including access provisioning and workflow improvements Administer user access across JDE, Microsoft 365, Salesforce, and SharePoint Provide Windows system administration support across desktops and enterprise environments Support and maintain Salesforce and SharePoint environments, including permissions and configuration Oversee inventory accuracy, asset tracking, and equipment standards Recommend improvements related to hardware, licensing, security, and IT best practices Lead AI initiatives, including Copilot deployment, training, documentation, and policy development Partner with leadership on AI adoption, governance, and usage decisions Execute system, document, and user migration projects, including scripting and monitoring Build and run automation and deployment scripts for enterprise software rollouts Collaborate with leadership and cross-functional teams on IT strategy and continuous improvement Required Skills & Qualifications 8+ years of professional IT experience in enterprise or internal IT environments Experience managing or working closely with Managed Service Providers (MSPs) Strong proficiency in Windows system administration Hands-on experience administering Microsoft 365 / Office 365 Strong understanding of IT operations, identity and access management, and cloud-based tools Experience supporting Salesforce and SharePoint environments Ability to identify gaps, assess risk, and recommend practical solutions Experience advising on equipment standards, licensing, and security practices Strong troubleshooting, analytical, and problem-solving skills Clear communicator able to work effectively with technical and non-technical stakeholders Interest in the renewable energy / solar industry Interest in participating in decision-making around AI utilization Where We're Looking For It Schenectady, New York 100% Remote for the right candidate Other Information The work hours will be approximately 8:00 am to 5:00 pm EST, depending on workload, with the occasional late night when a tight deadline calls for it. We work for security-conscious clients, thus background checks will be required. Salary dependent upon experience.
    $91k-121k yearly est. Auto-Apply 10d ago
  • Senior IT Support Administrator

    Ghsmart 3.5company rating

    Remote senior information technology assistant job

    Who We Are gh SMART is a premier leadership advisory firm dedicated to creating value for CEOs, boards, and investors. We partner with our clients to solve their most critical business decisions, becoming their trusted advisor on their most important people and talent priorities. As the first call for some of the world's most influential executives, we offer a data driven perspective on their leadership and talent strategy. Our team is made up of nearly 200 extraordinary individuals who become trusted advisors to these leaders, helping amplify their positive impact on the world. We advise on the art and science of building winning leadership teams, doing meaningful work every day. We hire the very best talent, and our team has the freedom to work where they choose. What You'll Do As part of our IT Team, you are essential to supporting the organization's growth and operational excellence by delivering exceptional IT support services, ensuring high stakeholder satisfaction, and maintaining robust technology infrastructure. The Senior IT Support Administrator plays a critical role in resolving technology issues, executing security and compliance processes, and providing outstanding service to stakeholders and to ensure there's no disruption to business operations and the productivity of senior executives and staff. Responsibilities Maintain and monitor technology systems for security, compliance, reliability, and proactively addressing risks. Serve as the main point of contact for technology support, responding promptly to all IT issues, tickets, and requests. Providing high-touch, proactive support to staff and executive leadership, anticipating their needs and ensuring seamless technology experiences. Track, manage, and resolve help desk tickets, ensuring clear communication and follow-up with users. Troubleshoot and resolve hardware, software, and system problems efficiently. Collaborate with IT colleagues and communicate updates or issues that may impact the team. Uphold a client-focused, service-oriented approach in all interactions, contributing to a positive team environment. You Bring Bachelor's degree in STEM preferred; alternatively, at least three years in a comparable IT support role. Extensive hands-on experience with Entra administration including robust support for both Microsoft and Apple environments. Demonstrated experience providing IT support to executive-level stakeholders, with an ability to anticipate and address their unique technology needs while maintaining discretion and professionalism. Strong understanding of IT security principles and hands-on experience implementing security best practices to safeguard executive and organizational data. Commitment to upholding confidentiality and integrity in all aspects of technology support. Extensive hands-on experience administering Microsoft 365 environments, including user management, security configuration, and troubleshooting within the platform. Strong analytical capability and the ability to resolve complex technical issues. Superior written and verbal communication skills capabilities. Demonstrated self-motivation and drive to excel in a remote work environment, with the discipline to independently set goals, manage priorities, and deliver results. Proven track record of being comfortable with giving and receiving feedback Whyjoin gh SMART? Meaningful Impact Everyday: We believe leadership is the greatest force for good. At gh SMART, whether you're guiding the world's top leaders or helping power the firm from within, you play a vital role in solving our clients' greatest challenge: building and developing talented, diverse teams that fuel lasting success. Together, we help leaders amplify their positive impact-on their organizations, their people, and the world. Exceptional team, grounded in generosity: We have a team of extraordinary people united by excellence, humility, and a shared purpose. You'll collaborate with brilliant colleagues who challenge and support you. Here, exceptional talent meets deep respect-where people show up with heart, and everyone has a place. Freedom to Shape a Career with Purpose: You have the power to shape a career that aligns with your purpose-doing meaningful work that drives impact for the world's top leaders. You'll help solve challenges that matter while being supported by brilliant colleagues and trusted with the flexibility you need to recharge, perform at your best, and grow for the long term. Have your voice and talents recognized. We are a flat organization that values proactivity and ability over bureaucracy and tenure. All our decisions and actions are guided by our Values and Credo - to help leaders amplify their positive impact on the world. Compensation Certain US jurisdictions require gh SMART to include a reasonable estimate of the salary range for this role. We are built on a culture of freedom and flexibility, we operate fully remotely, and our team members balance deeply energizing, high intensity work, with flexible schedules to support life outside of work. Our compensation model reflects these values. Compensation for this role in the United States includes base salary, annual discretionary performance bonus, 401(k) plan with an annual employer contribution, and a comprehensive benefits package. You should reasonably expect a base salary of $85,000 - $90,000. In addition, we offer an annual discretionary performance bonus. Learn why our consultants love working here. We are ranked #1 or #2 in 10 Consulting categories by Vault. See what others think about working at gh SMART on Glassdoor. Please be advised that all emails will originate from **************** domain; any other domains are fraudulent, should be ignored, and deleted. gh SMART is an Equal Opportunity Employer committed to fostering an inclusive and diverse workplace across all of our global locations. We welcome applicants of all backgrounds and ensure equal employment opportunities without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Our global policies and practices are designed to support an environment of respect and equity for all.
    $85k-90k yearly Auto-Apply 33d ago
  • Sr. IT Support Specialist

    Meltwater 4.3company rating

    Remote senior information technology assistant job

    Description What We're Looking For: Meltwater is in search of a Senior IT Support Specialist who will play a critical role in ensuring the world class delivery of IT services to the business. Serving as a member of the IT Service Desk, this position involves providing high-level technical support, troubleshooting complex issues, and recommending efficient solutions while providing a high level of customer service.What You'll Do: Provide advanced technical support to end-users for hardware, software, and some network issues. Diagnose and resolve complex technical problems related to Meltwaters Information Systems. Oversee the installation, configuration, and maintenance of IT equipment and software. Monitor system performance and ensure optimal operation of IT systems administered by the IT Service Desk. Lead projects and other initiatives as directed by management. Monitor and maintain security protocols and practices to protect company data and systems. Collaborate with other IT team members to develop or improve the IT service desks knowledge base as well as IT policies and procedures. Conduct regular system audits and generate reports on system performance and security. Provide training and guidance to junior IT staff and end-users. Stay updated on the latest industry trends and technologies to recommend improvements and upgrades. What You'll Bring: Minimum of 7 years in IT support or a similar role. Strong knowledge of Windows and MAC OS support. Proficiency with Android and iPhone support. General knowledge of network protocols and services. Strong knowledge of asset management systems such as JAMF and Intune. Ability to resolve complex incidents and requests in relation to hardware and software in use by the business. Familiarity with IT security best practices Excellent communication and interpersonal skills Ability to work independently, and as a member of a team. What We Offer: Enjoy comprehensive paid time off that allows you to have an enhanced work-life balance. Excellent medical, dental, and vision options 401(k) matching, life insurance, commuter benefits, and parental leave plans Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters. Energetic work environment with a hybrid work style, providing the balance you need. Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career Hourly Rate of $36 -$40.87 USD per year Total compensation range for this position: $75k-$85k USD per year. Our Story At Meltwater, we believe that when you have the right people in the right environment, great things happen. Our best-in-class technology empowers our 27,000 customers around the world to make better business decisions through data. But we can't do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers. Our award-winning global culture drives everything we do and creates an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other's successes along the way. We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers. We're proud of our diverse team of 2,200+ employees in 50 locations across 25 countries around the world. No matter where you are, you'll work with people who care about your success and get the support you need to unlock new heights in your career. We are Meltwater. Inspired by innovation, powered by people. Equal Employment Opportunity Statement Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment. All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations. Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.
    $75k-85k yearly Auto-Apply 60d+ ago
  • IT Data Solutions Develop Associate

    Advocate Health and Hospitals Corporation 4.6company rating

    Remote senior information technology assistant job

    Department: 10706 Enterprise Corporate - Business Analytics Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Monday-Friday 8:00AM-4:30PM - Flexible Pay Range $32.45 - $48.70 Major Responsibilities: Analyze, develop, and improve BI solutions to meet business needs. Collaborate with operations teams to help design and document metrics that align with strategic objectives and ensure effective use of data. Support the translation of business requirements into well-designed BI solutions that meet organizational goals. Provide accurate and complete documentation for all tasks, following industry standards. Provide support for BI solutions, including problem analysis, design, implementation, and testing. Manage project work and requests using appropriate tools and methodologies. Support training and educating users on reporting tools and support upgrades/changes in all phases. Participate in reporting team on-call pool within the IT ticketing system and support go live/implementations. Seek ways to improve professional skills by maintaining awareness of healthcare environment, EHR technology, and informatics trends in addition to Cogito certification/recertification. Complete projects, requests and work that advance EHR and BI skills. Licensure, Registration, and/or Certification Required: Epic certification(s) in relevant Cogito/reporting application (status of Certified or Accredited). Needs to be obtained within 5 months of starting first Epic class Learning plan requirements to be provided with offer includes any missing Epic Cogito certifications needed to perform role. Additional/alternative certification as appropriate based on BI solution & EHR platform. Education Required: Bachelor's degree in Computer Science or a related field, or equivalent work experience Bachelor's degree in computer science or related field, OR equivalent experience in EHR applications and SQL report writing Experience Required: No experience required with Degree. Equivalent experience in Epic applications and SQL report writing required without a degree. SQL report writing experience preferred. Knowledge, Skills & Abilities Required: Demonstrate analytical and logical thinking, creativity, communication skills Team player with a positive attitude, strong commitment to customer service and a desire to learn healthcare related systems and business processes. Understanding or proficient with database querying and query design Knowledge of BI tools Broad based knowledge and understanding in both hardware and software Proficient with Microsoft products Understanding of EHR workflows and reporting Understanding or proficient with data visualization concepts Physical Requirements and Working Conditions: Travel outside of workplace is required and thus incumbent is exposed to weather and road conditions. Operates all equipment necessary to perform the job. Exposed to normal office environment. Remote work environment This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
    $32.5-48.7 hourly Auto-Apply 60d+ ago
  • DC Application Support Manager - Hands-On Leadership of the DC IT Team - Columbus, Ohio - NOT CONSIDERING AGENCY CANDIATES

    Wasserstrom 4.4company rating

    Senior information technology assistant job in Columbus, OH

    The Wasserstrom Company, is a leading food service equipment provider in the nation. In business since 1902, we are family owned with corporate offices located in Columbus, Ohio. We have an immediate need for a highly skilled Distribution Center Application Support Manager to lead the development, modernization, and support of our Warehouse Management, Transportation, and Distribution technology platforms. This position bridges our legacy AS/400 (i-Series/RPG) systems, current WMS/TMS solutions, and our future-state application architecture, including Körber WMS, Blue Yonder (AWR), cloud platforms, and modern integration frameworks. This leader will guide a team of SQL/T-SQL and RPG developers, software engineers, and application analysts, while also contributing hands-on development work. The ideal candidate brings deep WMS expertise, strong RPG/AS400 experience, and a passion for evolving legacy environments toward modern, scalable, cloud-enabled solutions. Key Responsibilities Include: Application Team Management Lead and mentor a team of RPG developers and consultants. Plan, prioritize, and schedule development work while maintaining high-quality delivery. Provide coaching around coding standards, QA processes, and WMS domain knowledge. Write code at least 50% of the time while also performing team leadership and oversight. Legacy System Ownership (AS/400, RPG) Oversee maintenance, optimization, and enhancement of AS/400/i-Series applications supporting WMS, TMS, and distribution operations. Develop new programs using RPG III, RPG IV, RPG/ILE, and RPG Free as needed. Prepare technical specifications, test plans, and documentation from functional design requirements. Troubleshoot production issues, perform performance tuning, and support complex incidents. Ensure change management processes are followed consistently and securely. WMS/TMS & Distribution Systems Support and evolve Warehouse Management Systems including Körber (HighJump) WMS and platforms like Blue Yonder (AWR). Ensure strong interoperability between WMS, TMS, ERP, and operational applications. Lead deployments, workflow changes, and performance/stability improvements. Oversee robotics, automation, and system integration initiatives. Modernization & Architecture Drive transformation from legacy AS/400-based solutions to modern platforms, APIs, and cloud systems. Provide architectural oversight of integrations, services, and cross-system communication. Participate in or lead modernization projects including: API exposure and consumption Workflow automation Cloud migration Reporting modernization (Power BI, SSRS) Partner with stakeholders to ensure solutions are secure, scalable, and aligned with business goals. Agile Delivery & Operational Excellence Ensure development work is completed on schedule, in scope, and with high quality. Apply Agile/Scrum practices to drive iterative delivery and continuous improvement. Support incident reduction and system stability initiatives. Collaborate with operations, product, UX, and vendors to deliver enhancements and new capabilities. Qualifications Required Bachelor's degree in Computer Science or related field, or equivalent experience. 5+ years of AS/400 (i-Series) and RPG experience, including RPGIII, RPGIV, RPG/ILE, and RPG Free. Strong proficiency in SQL/T-SQL, JavaScript, and Microsoft technologies (Power BI, SSRS, Visual Studio, GitHub). Experience leading or mentoring developers and managing workloads. Strong understanding of distribution business processes, especially WMS and TMS. Hands-on development of workflows, technical specifications, and test plans. Experience exposing and consuming web services (REST/SOAP). Strong communication skills (verbal and written). Experience with service programs, libraries, APIs, and web functions. Knowledge of change management processes and production support best practices. Preferred Experience with Körber WMS, HighJump Advantage Architect, and warehouse workflow design. Exposure to Blue Yonder (AWR) Robotics/automation experience. WCS experience with KOZ. We offer a competitive salary and outstanding benefits package including major medical, dental and immediate accrual of paid time off. Monday - Friday work schedule and required Saturdays when needed. EOE AA M/F/Vet/Disability We are an Equal Opportunity Employer and will give consideration to all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.
    $97k-122k yearly est. 36d ago
  • Senior IT Analyst

    Auria 3.9company rating

    Remote senior information technology assistant job

    Description Auria is a leading global supplier of highly-engineered systems for automotive flooring, acoustical, thermal, aerodynamic and other fiber-based solutions for gas and electric vehicles. With U.S.-based operational headquarters in Southfield, Michigan, Auria operates 16 manufacturing, 9 technical and 5 JV locations across 10 countries and employs approximately 4,900 people worldwide. We are currently searching for Sr IT Analyst to join our team at our Corporate Business Systems Team. This position can be located at any one of our US locations and will be determined based on the successful candidate's location. What you will do: Design, test, debug, and implement new software application systems and enhancements to existing systems. Performs maintenance on existing software applications Solves basic to highly complex technical problems and is called on to lead projects Demonstrates in-depth knowledge and understanding of key functional areas Leads multiple functional areas and responsible for delivery within the timing, budget, and scope of larger department initiatives Responsible for answering and resolving support activities to department metrics and KPI's, providing corrective action recommendation when KPI's are not met. Responsible for meeting individual yearly objectives for the IT department. Ensures users of IT systems and technology receive timely and effective support. Works within own department and across other departments to resolve support issues. Delivers to plant / program launch activities in accordance with IT Risk and System policies. Responsible for meeting deadlines in projects which align to the department strategy. Responsible for system documentation in accordance with company systems implementation policies. Leads risk management for the IT organization, elevating concerns when identified. Adopts new and emerging technologies in their respective field of expertise, leads changes and upgrades to provide better service to their customers. Demonstrates the ability to understand problems or business opportunities in their area of responsibility and can gather, document, and analyze relevant requirements. Ensure documentation is produced in accordance with company standards and policies. Follows documented audit controls and security procedures. Makes recommendations for continuous improvement and risk mitigation. Leads the identification, development, analysis, documentation, and implementation of business use cases. Prepares for, presents to, and leads business process or system walk-throughs. Ensure users of their team's systems / technology are supported effectively and timely. Drive customer satisfaction and engagement for all systems and support services. Leads the development of specifications and proposals. Liaise with business/process owners and IT management on changes to the IT environments related to their team. Interface with peers and other IT teams on multi-discipline projects ensuring any technical or operation challenges are not introduced during newer implementations or changes. Understands systems methodology and can adapt to the methodology used by the group or groups to which support is provided. Highlights required maintenance and upgrades as they arise to ensure any costs can properly be tracked and budgeted. Performs analysis and support for assigned applications, sub-systems, or specific system modules. Identifies areas where cost or resource waste could be eliminated and elevated to their direct management. Responsible for building project plans and driving deadlines for projects in their own functional area. Evaluates alternative solutions to meet business requirements, assist in development of cost - benefit analysis and making recommendations to team leaders or IT management. Proactively plan for required maintenance and upgrades to ensure any costs can be identified, budgeted, and tracked. Determines and documents the impact of a proposed change on business processes and systems in their area of responsibility and makes appropriate plans and or recommendations Responsible for understanding and following development and implementation policies and procedures Responsible for system documentation in accordance with company systems implementation policies. Responsible for governing ERP support tickets related to responsible area. Other duties as assigned What you will gain as a part of the Auria Team: An opportunity to enroll in full medical, dental and vision plan. As well as voluntary benefits. Fertility Benefits available for those enrolled in our medical plan for financial support of treatment options Parental Leave and Adoption and Surrogacy Benefits for salaried employees Tuition Reimbursement available for eligible employees to continue education Auria matches 50% of your contributions up to 8%, for a maximum Auria match of 4% Salary Continuation & Long-Term Disability (LTD) What you will bring: BS degree with focus in IT or technical subject, preferred, or on the job experience Minimum 5 years of manufacturing IT experience within the ERP environment. Plex, QAD, One Stream, Power BI, SQL preferred Travel Requirements: Ability to travel up to 50% of the time to Auria manufacturing facilities. Knowledge, Skills, and Ability: Enterprise solution delivery, team and technical agility, continuous learning culture, communication, adaptability and creative thinking problem solving. Ability to work from the shop floor to the front office with ease Advanced knowledge and experience of the system life cycle methodology, quality assurance, project management, and relevant disciplines Possesses advanced analytical, technical, and problem-solving skills and abilities When applying to Auria positions, you will be taken to our career site (careers.auriasolutions.com) to apply directly with us even through external job boards. Auria utilizes an in depth interview process and will extend offers to successful candidates only at the completion of our process. Auria reminds all candidates that we will never ask for sensitive financial information throughout our process. We remind all candidates to take caution with any position that they are applying or when engaging with recruiters.
    $89k-116k yearly est. Auto-Apply 60d+ ago
  • IT Support Manager

    Central Insurance 3.6company rating

    Senior information technology assistant job in Dublin, OH

    Location: Van Wert, OH; Dublin, OHWork Model: Hybrid Position type: Full time - salary We're a team of employees passionate about delivering best-in-class customer service and driving innovation in IT support. Integrity, relationships, and excellence are at the heart of everything we do. Our employees fully utilize their talents and bring their best selves to work. We believe who you are is just as important as what you do! By joining the team as an IT Support Manager, you'll lead a talented group dedicated to elevating the Help Desk experience, implementing smart technology solutions, and fostering a culture of continuous improvement. You'll collaborate across departments, empower users with self-service tools, and ensure seamless support for end users and audio-visual systems. If you're ready to make a measurable impact and help shape the future of IT support, we want to hear from you!Key Responsibilities of the Role Management and Leadership Develop and enforce user experience standards for Help Desk interactions, ensuring consistency and satisfaction. Integrate and leverage self-service tools, knowledge bases, and automation (e.g., Copilot agents, Jira, Confluence) to empower users and reduce support demand. Drive continuous improvement by leading targeted initiatives that analyze ticket drivers and root causes, eliminate recurring issues, and redesign workflows and user interfaces. Foster a culture of innovation and accountability through mentorship, technical skill development, and professional growth, ensuring the team proactively identifies opportunities for operational excellence and implements sustainable solutions. Implement and maintain standardized triage protocols to ensure tickets are routed and resolved appropriately, including AI-assisted routing and classification of support tickets Collaborate with cross-functional teams to align Help Desk processes with broader business optimization goals. Lead training and communication initiatives to ensure team members and end-users understand new processes and standards. Responsible for managing team workloads through capacity planning, process improvement, and staffing. Evaluates performance of team members following Central's performance management process. Holds employees accountable to annual goals and standards. Audit team performance through the development of SLAs and OKRs. Analyze and report out on relevant data against these metrics on a regular basis as required, ensuring accountability for data-driven decision making and continuous improvement. Design incident management reactions and responses. Execute response when necessary. Technology Support Manages the activities of a team who is responsible for IT Technology Support operations and projects Direct strategies to drive the shifting of incidents and requests to more efficient and faster resolution through process improvements, routing and classification of support tickets Direct strategies around technology equipment negotiation, procurement, and inventory management. Manage assigned vendor relationships and assist with budget and contracts where applicable. Provide input on refresh strategies to leadership Develop and maintain the incident and service request processes, procedures, and knowledge base content, ensuring procedures are followed, including reviews and problem analysis Ensure that standards, documentation, and tools needed for effective execution of IT Technology Support responsibilities are in place and being used appropriately; identifies gaps and implements proposed improvements Keep up to date with industry developments, driving innovation and effective change Collaborate with leadership to build and execute Help Desk strategy and priorities, set expectations & hold team accountable to achieve desired results Work closely across all IT and business groups to ensure that impact of technological changes is understood and communicated to all affected parties Develop customer feedback strategy to evaluate the level of customer satisfaction delivered by Helpdesk Audio-Visual Support Oversee support for audio-visual (AV) systems, including setup, troubleshooting, and maintenance of AV equipment for meetings, presentations, and events Ensure a seamless, consistent and standardized AV experience across all conference rooms and regions by implementing uniform procedures, technology standards, and user training. Maintain up-to-date knowledge of AV technologies and best practices Collaborate with stakeholders to ensure AV needs are met for internal and external events Train team members and end-users on effective use of AV equipment and software Required Qualifications Bachelor's degree in related field and 4 years related experience Or 6 years related experience Preferred Qualifications Prior experience supervising others, including performance evaluation Knowledge in audio-visual (AV) support, including AV system setup, troubleshooting, and maintenance A proven technical background working in Information Technology Proficiency with technical tools such as Confluence, Jira, and Copilot agents Proficient with technical support requirements of end user devices including, Microsoft Windows, Apple MacBooks, and mobile devices, as well as the corresponding management platforms (Intune, Jamf, SCCM) Knowledge, Skills, and Abilities Strong leadership skills, including coaching, team building, and conflict resolution Strong project management skills including time and risk management, resource prioritization, and project structuring Strong analytical and problem-solving skills Ability to recognize the relationships between various processes and identify ways to streamline the workflow Ability to effectively work with various customers to gather requirements for projects and propose solutions to meet needs in a cost-effective manner Strong verbal and written communication skills, including negotiation, presentation, and influence skills Extensive knowledge of applications and technologies Strong multi-tasking and prioritization skills Work schedule flexibility to support off-hour work as needed Great understanding of Central Insurance's policies and processes Total Rewards Central establishes base pay based on several factors including labor market data and an evaluation of candidate qualifications relative to role requirements. Base pay is one component of a comprehensive total rewards package designed to support employees' financial, health, career, and retirement objectives. Central provides extensive health and wellness benefits to promote flexibility, work-life balance, and long-term financial security. For more information, see Central Insurance Benefits
    $91k-110k yearly est. 60d+ ago
  • Senior IT Risk & Compliance Analyst - IT Risk Assessment - US Remote available

    NBC Operating LP

    Remote senior information technology assistant job

    TJX Companies At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: What you'll do Join our team! We are seeking a Senior IT Risk & Compliance Analyst to enhance our growing IT Risk Management team. As a subject matter expert, you will play a crucial role in our Information Technology Risk Assessment Program. TJX IT is evolving from a compliance-driven organization to one that proactively focuses on risk management. This is a global role based in the US, and some travel requirements may be negotiable. Successful candidates will demonstrate: Ability to identify, assess, and communicate risks effectively. Capable of weighing likelihood, effectiveness of existing safeguards to make informed decisions. Works well with others to manage IT Risks and fosters teamwork. Leads complex risk and compliance reviews and assessments. Develops and communicates new workflows and processes. Evaluates and ensures alignment with IT standards and policies. Strong critical thinking skills and implements solutions with guidance. Effective communication with supervisors, team members, and stakeholders. Identifies and leads improvements in processes. What you'll need Our team is looking for people who put our internal customers first, are passionate about delivering value without compromising associate experiences, not afraid to try new things in order to seek improvements and 100% outcome focused. Our teams span multiple time zones and cultures, so inclusivity is a must, working within and developing a team with varied strengths through inclusive behaviors is encouraged. Successful candidates will have: Experience and expertise in IT Governance, Risk, Compliance Management, at least 3 years in leading and conducting the IT Risk Assessments. A Bachelor's degree in Computer Science, Cyber Security, or a related field, or equivalent experience. Strong knowledge of IT policies, laws, standards, and frameworks (e.g., ISO31000, ISO27000, PCI DSS, COSO, NIST). CISSP or CRISC certifications Required, CGRC or CISA with related IT experience Excellent understanding of modern IT Risk & Compliance concepts and methodologies. Proven ability to assess customer needs, creatively approach solutions, and decide on appropriate actions. Knowledge of IT industry trends and emerging technologies. Preferred: Familiarity will GRC technology platforms ( e.g., ServiceNow, Archer, etc.) Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental leave; EAP; incentive programs for management; auto/home insurance discounts; tuition reimbursement; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information.In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Address: 300 Value Way Location: USA Home Office Marlborough MA 300 Value WayThis position has a starting salary range of $101,500.00 to $131,900.00 per year. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. This position is eligible for an annual incentive.
    $101.5k-131.9k yearly 14d ago
  • Sr IT Asset Data Analyst

    Dansources Technical Services

    Remote senior information technology assistant job

    REMOTE Sr. IT Asset Data Analyst The Sr. IT Asset Analyst is responsible for the strategic management of IT asset data within the organization. This individual will use advanced analysis skills to mine, cleanse and identify insights related to asset record health, accuracy, and other key attributes. The individual will identify trends that may result in exceptions to policy/process and collaborate to identify and recommend data and/or process remediation plans. This individual will analyze and manage pre-defined exception reports to maintain asset data quality and identify opportunities for improvement. Responsibilities: Analyze asset data quality for all Software and Hardware assets in ServiceNow, including capital assets Identify relevant data sources and repeatable processes to mine for data exceptions, compliance, and trends Present trends, issues, opportunities, and challenges using data visualization techniques Collaborate with technical teams, business analysts and process owners to communicate findings and identify remediation plans Design and publish reports - including compliance, KPI and trend reports Contribute to continuous improvement efforts related to data or process Contribute to IT asset management improvements and automation, particularly around inventory and asset management Contribute to a growing ITAM program by identifying gaps and influencing ITAM Governance standards Requirements: Bachelor's degree in information technology, computer science or a related discipline, or equivalent work experience as a Data Scientist or Data Analyst Proficiency with data mining, mathematics, and statistical analysis Experience with MS Office products (Word, Excel, and PowerPoint) and MS Power BI, working with large data sets Knowledgeable in ServiceNow (including HAM Pro and SAM Pro and CMDB), Splunk (preferred), PowerBI (preferred) Excellent written and oral communication skills Excellent analytical and problem-solving skills Familiar with the System/Software Development Lifecyle and Project Management Methodology Familiar with Finance and Procurement processes (accounts payable, depreciation, net book value, fixed assets) Strong aptitude and drive for continual process improvement **Position is fully remote and will follow a standard 9am to 5pm EST schedule. Candidate does not need to live on East Coast to be considered for the position. Role has the potential for extensions along with a possible conversion with the client.**
    $84k-111k yearly est. Auto-Apply 60d+ ago
  • Remote Sr Analyst, IT Internal Control

    Insight Global

    Remote senior information technology assistant job

    One of our financial technology clients that specializes in payment processing and data security solutions for enterprises is seeking a Senior Analyst, IT Internal Control to further develop and maintain the company's IT system of internal controls, following internal control framework guidance, regulatory requirements, and industry best practices. The Senior Analyst, IT Internal Control will work with functional area leadership to identify and assess key process risks and evaluate internal control effectiveness. Essential Duties and Responsibilities include the following and other duties may be assigned: - Facilitate and review IT process risk assessments conducted by functional area leadership. - Evaluate and test IT internal controls design and operational effectiveness, including ITGCs. - Identify, report, and monitor remediation of IT internal control gaps. - Ensure compliance with regulatory requirements (e.g., PCI-DSS, PCI-P2PE, GDPR, etc.). - Identify opportunities for process improvements to enhance IT internal controls. Version 08.26.2025 - Conduct internal audits of the information security management system (ISMS) for ISO 27001 certification. - Support internally built tool, Risk and Control (RAC) Salesforce application enhancement project. - Assume business owner duties for RAC application, including management and monitoring of application fixes and improvements. - Generate and/or maintain RAC application user guides. - Perform analysis to determine proper data validation for all data elements used in projects. - Analyze existing data and database schema. - Generate process flow maps as needed for process improvement projects. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements The ideal candidate will have experience in the following areas: - Facilitating and conducting IT process risk assessments, testing internal control design and operational effectiveness, and identifying control gaps. - Conducting information security management systems (ISMS) reviews/audits. - Experience in the payment/data security and/or payment processing environments, familiarity with the PCI-DSS and PCI-P2PE, and a working knowledge of SOC 2 and ISO 27001 certification. Skills and Qualifications To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. - Strong knowledge and experience with internal control and security compliance frameworks (e.g., COSO, COBIT, NIST, SOC 2, ISO 27001, etc.). - Experience / strong working knowledge of relational databases. - Experience working multiple concurrent projects. - Meticulous attention to detail to ensure accuracy and completeness of documentation. - Ability to demonstrate the Bluefin Leadership Model of high integrity, customer focus, relationship building, innovation, accountability, and communication. - Strong interpersonal skills, including verbal and written skills. - Demonstrated ability to facilitate collaborative discussions. - Ability to work independently, take initiative, and contribute to new ideas required in a diverse, fast-paced, deadline-driven team environment. - Experience discussing and presenting ideas to technical and non-technical audiences. - Organizational and analytic skills, with strong problem-solving ability. - Advanced computer skills in Word, Excel, Outlook, and Salesforce with the ability to multi-task. - Understanding developer logic, ability to think logically, and understanding of software limitations. - Working knowledge of user acceptance testing. Education/Experience: - Bachelor's degree or equivalent (e.g., Information Technology, Information Systems, Accounting, Finance, or related field). - 5+ years' progressive experience in IT audit (internal/external), internal control, or related areas. - Professional certifications (e.g., CISA, CIA, CRISC, CRMA) are a plus - Knowledge of payment/data security and/or payment processing industries preferred. - Strong knowledge of Microsoft Visio.
    $84k-112k yearly est. 8d ago
  • Senior OT/IT Medical Device Cybersecurity Consultant (Remote)

    Tuv Rheinland of North America

    Remote senior information technology assistant job

    Joining TÜV Rheinland means working for one of the world's leading testing, inspection, and certification service providers with more than 20,000 employees globally. Our employees are our most important asset. That is why we invest in their development and offer competitive pay, multiple health insurance plan options, and a 401(k) with up to 6% company match. At the same time we live an international, team-oriented culture characterized by respect, collegiality and openness. This enables our employees to develop their potential, apply new knowledge and methods directly - and plan a long-term career with real opportunities for advancement.SUMMARY We are looking for a Senior Operational Technology (OT)/Information Technology (IT) Security Consultant to join our team. In this role, you will focus on assessing and documenting organizational and technical risk from gaps in compliance to relevant cybersecurity Medical device standards such as IEC81001-5-1, 82304-1, 62304 and other. Focus on assessing client's security programs, compliance with regulatory or standards requirements for medical devices, potential security issues and gaps and readiness for various cybersecurity certifications. We're looking for someone with senior experience in Medical device OT security frameworks including experience in a variety of IT Cyber security disciplines like: FDA ISO27001 & NIST CSF Industry regulations including IEC 62443, NIST SP800 and other industry standards and regulations As Senior Consultant, it is also expected that the candidate will have the ability to regularly interface with clients, occasionally support sales efforts, as well as manage their own workload with minimal oversight. PRINCIPAL DUTIES AND RESPONSIBILITIES: Meet with clients to set rules of engagement, timelines, and expectations Occasionally provide pre-sales support as a Subject Matter Expert to help sales understand and interpret client needs and expectations for potential upcoming engagements Working with Account Teams to identify new opportunities with customers / prospects QUALIFICATIONS & REQUIREMENTS: Knowledge, Skill, & Abilities Performing analysis of the architecture and infrastructure of Industrial Control Systems and/or Operational Technology (ICS/OT) in terms of cybersecurity posture Knowledge of operational impact analysis workshops and technical trade-off studies against SCADA, PLC and DCS architectures, and associated industrial communication protocols Education Bachelor's degree in Computer Engineering, Electrical Engineering, Computer Science or a related technical field Experience Minimum of 10+ years' work experience in Operational Technology Security including: OT/ICS systems and OT/ICS security industry practices along with exposure to IIoT technologies. knowledge of one or more of the following: IEC 62443/ISA 99, ISO 27001, NIST SP 800-82 Supporting PLC, DCS, SIS, HMI or SCADA systems. PHYSICAL DEMANDS & WORK ENVIRONMENT Work may be sedentary, sitting for long periods of time, working at a computer. Physical effort may require lifting up to Equipment Used Laptop or Desktop Computer Phone or Headset Travel Required Ability to travel up to 20% Ability to interface with clients regularly Ability to be a self-starter, and manage your own projects with minimal oversight TUV Rheinland North America EEO Statement As a global business, TUV Rheinland North America relies on diversity of culture and thought to deliver on our goal of Creative People, Practical solutions serving our client needs, and ensures nondiscrimination in all programs and activities in accordance with Title VI and VII of the Civil rights Act of 1964. We continuously seek talented, qualified employees in our world-wide operations regardless of race, color, sex/gender, including gender identity and expression, sexual orientation, pregnancy, national origin, religion, disability, age, marital status, citizen status, protected veteran status, or any other protected classification under country or local law. TUV Rheinland North America is proud to be an Equal Employment Opportunity/ Affirmative Action Employer/ Federal Contractor desiring priority referrals of all protected veterans for job openings. #LI-remote
    $91k-125k yearly est. Auto-Apply 60d+ ago
  • Senior EHR Clin Apps Analyst (Epic Professional Claims), Remote - ITS-Clin Revenue Cycle

    Aa083

    Remote senior information technology assistant job

    Senior EHR Clin Apps Analyst (Epic Professional Claims), Remote - ITS-Clin Revenue Cycle - (2600260) Description Minimum Qualifications:Bachelor's degree in a related field and three years of related experience. Must possess sufficient educational background and/or experience to conduct clinical applications analysis and/or programming of intermediate to complex systems, analysis of clinical workflows, and system adoption strategies. An equivalent combination of education and experience relevant to the role may be considered for this position. Preferred Qualifications:Certified or Accredited in Epic Resolute Professional Billing Claims and Remittance Administration. Job Summary:This position is responsible for the design, configuration, implementation, optimization, maintenance, and support of intermediate to highly complex clinical systems in compliance with all applicable regulations and organizational policies. Clinical applications include any software application used in support of the clinical enterprise, including patient registration, patient billing, clinical documentation utilized in the ambulatory and inpatient settings, as well as applications for specific medical specialties such as, but not limited to, Radiology, Pathology, Oncology, Transplant, and Cardiology. Other responsibilities include providing intermediate analysis and documentation, formulating logical statements of business and management problems to develop requirements for configuration of clinical applications, and providing solutions to intermediate to complex problems utilizing more efficient operational procedures, workflows, and information technology solutions. This role also requires an understanding of the assigned system applications, functions, and features that end-users would experience. Job Duties:Responsible for Professional Claims and Remittance build, testing, maintenance, and support. Contribute to charge testing, integrated testing, system upgrades, and special projects. Assist in developing training materials to support end-user education. Demonstrate strong collaboration skills by effectively partnering with both operational and technical teams to ensure seamless implementation and support. It's important to understand the job titles in the UTMB ITS career family. They are listed in order from least experienced to most experienced:EHR Clinical Application AnalystEHR Clinical Application Analyst, Senior *** This position EHR Clinical Application Analyst, LeadEHR Solution AnalystEHR Solution Specialist Knowledge/Skills/Abilities:Experienced in maintaining and supporting Professional Billing Claims and Remittance workflows. Salary Range:Actual salary commensurate with experience. Work Schedule:Remote position, 8 am to 5 pm, and as needed on occasion. Qualifications Equal Employment OpportunityUTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a Federal Contractor, UTMB Health takes affirmative action to hire and advance protected veterans and individuals with disabilities. Primary Location: United States-Texas-GalvestonWork Locations: 0113 - Administration Bldg 301 University Blvd. Administration Building, rm 4. 102 Galveston 77555-0113Job: Information TechnologyOrganization: UTMB Health: RegularShift: StandardEmployee Status: Non-ManagerJob Level: Day ShiftJob Posting: Jan 15, 2026, 5:26:23 PM
    $84k-113k yearly est. Auto-Apply 7d ago

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