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Senior Information Technology Manager Jobs in Buffalo, NY

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  • Information Technology Professional (IT Support)

    Us Navy (Wavemaker) (USD 3.8company rating

    Senior Information Technology Manager Job In Buffalo, NY

    At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. That's why it's critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly, and errors are fixed without any interruption to the mission. Want to start your journey with the Navy? Apply Now Enlisted None What to Expect Information Systems Technician More Information Responsibilities Information Systems Technicians manage communication operations and networks aboard Navy vessels, and play a vital role in everything from electronic mail systems to special intelligence and information warfare systems. There are two types of Information Systems Technicians depending on whether you choose to serve on ships or submarines. Responsibilities may include: INFORMATION SYSTEMS TECHNICIAN (IT) Establishing, monitoring and maintaining radio frequency communication systems Operating and maintaining global satellite telecommunications systems Transmitting, receiving and storing all incoming and outgoing messages Managing and coordinating information systems security across platforms and fleets Designing, installing and operating wide-area-networks, computer systems and associated devices Performing network system administration, maintenance and training and manage network security Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software Writing programs to collect and distribute data for a variety of applications Ensuring the proper security and handling of communications materials, systems and equipment Performing diagnostics and data recovery operations and maintaining logs INFORMATION SYSTEMS TECHNICIAN SUBMARINES (ITS) Establishing, monitoring and maintaining radio frequency communication systems Operating and maintaining global satellite telecommunications systems Transmitting, receiving and storing all incoming and outgoing messages Managing and coordinating information systems security across platforms and fleets Designing, installing and operating wide-area-networks, computer systems and associated devices Performing network system administration, maintenance and training and manage network security Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software Writing programs to collect and distribute data for a variety of applications Performing diagnostics and data recovery operations, and maintain logs Operating and maintaining electronic equipment used for detection and tracking, communication security and cryptography and Electronic Warfare Systems Operating and maintaining testing and auxiliary equipment Ensuring the proper security and handling of communications materials, systems and equipment Work Environment As an IT, you are primarily stationed aboard ships at sea, while you'll serve aboard submarines as an ITS. You will also receive shore assignments. Your typical work environment will be a clean, climate-controlled indoor space used to house electronic equipment or computers. Training & Advancement Upon completion of initial training at Recruit Training Command Great Lakes (known as Boot Camp), both ITS and ITs report for specialized training, including: Class "A" Technical School (24 weeks) in Pensacola, FL (for ITs) or Groton, CT (for ITSs) for training on Microsoft, Cisco and Oracle computer software and hardware fundamentals, automatic data processing, security, and system theory and operation. After "A" School, Information Systems Technician Submarines (ITS) will also attend submarine training: Basic Enlisted Submarine School (8 weeks) in Groton, CT, for training in basic submarine systems. Note that this training is only for Information Systems Technician Submarines (ITS). After completing training, ITs and ITSs will receive their first assignments. ITs may be assigned to a ship, communication station or shore station, while ITSs may be assigned to a submarine, communication station or shore station. Promotion opportunities are regularly available but competitive and based on performance. Advanced Training Advanced training as an Information Systems Technician may be available during later stages of your career. For those with further leadership aspirations and a college degree, Officer roles may be available, providing opportunities to lead and train others. Post-Service Opportunities Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian world, such as IT and network support, computer programming, web development, and information security. Education Opportunities Beyond offering access to professional credentials and certifications, Navy technical and operational training as an Information Systems Technician can translate to credit hours toward a bachelor's or associate degree through the American Council on Education . You may also continue your education through undergraduate degree opportunities like the Navy College Program and Tuition Assistance and the Post-9/11 GI Bill. Qualifications & Requirements A high-school diploma or equivalent is required to become an Enlisted Sailor and an Information Systems Technician. Due to the sensitive nature of this role, you must be a U.S. citizen eligible for a "Top Secret" security clearance, which requires a background investigation. Immediate family members must also be U.S. citizens. IT and ITS applicants should have good arithmetic, writing and speaking skills, and should be able to use and understand computers. You should also be able to perform detailed work, keep accurate records and work well with others as part of a team. Important physical attributes include good manual dexterity and physical strength. ITS applicants must be willing to serve aboard submarines. General qualifications may vary depending upon whether you're currently serving , whether you've served before or whether you've never served before . Part-Time Opportunities Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Systems Technicians in the Navy Reserve typically work at a location close to their homes. For annual training, you may serve anywhere in the world, including locations in the U.S., at bases overseas, or in areas where humanitarian needs are great. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors . Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that. Information Systems Technicians in the Navy Reserve serve in an Enlisted role. Before receiving the ongoing professional training that comes with the job, initial training requirements must be met. For current or former military Enlisted servicemembers, prior experience satisfies the initial Recruit Training requirement, so you will not need to go through Boot Camp again. For those without prior military experience, you will need to meet the initial Recruit Training requirement by attending Boot Camp in Great Lakes, IL. This training course will prepare you for service in the Navy Reserve and count as your first Annual Training.
    $75k-105k yearly est. 9d ago
  • Information Technology Project Manager

    Imagine Staffing Technology, An Imagine Company 4.1company rating

    Senior Information Technology Manager Job In Buffalo, NY

    Project Manager III Hire Type: Contingent Pay Range: $40.92-68.19/hour Work Model: Hybrid Are you a detail-oriented Project Manager looking to make an impact in the banking industry? Join our client's dynamic team, where you'll play a key role in designing, implementing, and optimizing cutting-edge financial systems. This is your chance to work with innovative technologies, collaborate with talented professionals, and contribute to the stability and security of critical banking operations. If you're passionate about problem-solving, automation, and enhancing system performance in a fast-paced environment, we want to hear from you! Role & Responsibility: Lead and direct high priority projects impacting three or more businesses or functions, or complex projects affective multiple businesses or functional areas, often requiring considerable resources and high levels of functional integration from initiation to close. Ensure familiarity with scope and project objectives and establish clear roles and responsibilities for project team members. Projects may be of a technical and/or non-technical nature. Develop Project Plan, forecast and schedule. Work with stakeholders to record detailed project requirements, constraints and assumptions to establish project deliverables, using requirement-gathering techniques (e.g. planning sessions, brainstorming, focus groups) and the project charter Ensure plans for assigned projects include work breakdown, project organization chart, cost/budget and communication, risk, quality and resource plans. Communicate project plans to affected parties to ensure a common understanding, set expectations and align stakeholders and project team members. Ensure execution of tasks defined in the project plan to achieve the project goals. Execute all parts of the project plan and manage the budget/forecast. Monitor and control project work including change controls. Measure project performance utilizing appropriate tools and techniques to monitor progress; identify and quantify variances, complete any required corrective actions, and communicate to all stakeholders. Implement approved actions and workarounds required to mitigate project risk events. Improve project team performance by building team cohesiveness, leading, mentoring, training and motivating to facilitate cooperation, ensure project efficiency and boost morale. Must be familiar with system scope and project objectives, as well as the role and responsibility of each team member, to effectively coordinate team activities. Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management. Promote an environment that supports diversity and reflects the company brand. Maintain company internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Skills & Experience Bachelors degree and a minimum of 4 years proven project management experience, OR in lieu of a degree, A combined minimum of 6 years higher education and/or work experience, including a minimum of 4 years proven project management experience or minimum of 3 years proven project management experience. Must understand Agile framework and adapt when necessary Technical project management experience required Experience with Multi-factor authentication/Active Directory preferred Proficiency with personal computers as well as pertinent software packages.
    $40.9-68.2 hourly 3d ago
  • Director, Platform Technology Services

    Rich Products Corporation 4.7company rating

    Senior Information Technology Manager Job In Buffalo, NY

    Rich's, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4 billion, Rich's is a global leader with a focus on everything that family makes possible. Rich's-Infinite Possibilities. One Family. Job Summary Rich Products, a $5.5Billion food manufacturing company, is looking for a Director, Platform Technology Services, to join our team in Buffalo, NY. In this position, you will play a critical role in scaling out services capability across the enterprise. This includes leading a team of product managers and platform engineers to ensure the successful delivery of IT solutions that meet business needs. This role is also responsible for developing and executing a product and platform strategy that aligns with the overall IT and business strategy. Additionally, this role is accountable for managing the product and platform lifecycle, including product roadmap, product development, product launch, and ongoing product support and maintenance. The ideal candidate will bring their knowledge of managing delivery of CRM & ERP systems on an enterprise scale within a manufacturing environment and will have a track record of successfully delivering complex projects on time and in budget. You will also lead cross-functional teams (including offshore). The role is based in Buffalo, NY, and we offer a relocation package for the successful candidate. Key Accountabilities and Outcomes * Strategic Leadership: o Define and execute the vision, strategy, and roadmap for IT platforms, ensuring alignment with business goals. o Lead cross-functional teams to deliver scalable, high-performing, and secure IT solutions. o Drive innovation to enhance IT capabilities, focusing on automation, efficiency, and user satisfaction. * Platform execution: o Oversee the lifecycle management of enterprise applications, ensuring they meet current and future business needs. o Collaborate with business units to understand requirements and implement solutions that improve operational efficiency and productivity. o Optimize software integration to ensure seamless workflows across the organization. o Ensure high availability, performance, and scalability of infrastructure to meet organizational demands. o Monitor and address infrastructure-related challenges proactively. o Implement best practices for IT service management (ITSM) and process improvements. o Establish and monitor key performance indicators (KPIs) to measure operational success. o Develop and maintain robust security policies, procedures, and controls to safeguard IT systems and data. o Oversee compliance with regulatory requirements and industry standards (e.g., GDPR, ISO 27001). * Platform lifecycle management: Instill a data-centric approach for solution development and a robust 'test and learn' framework for iterative solution measurement and delivery * Turn vision into outcomes: Convert strategy and vision into tangible platform features and offerings that balance impact on user adoption and business value. Ability to rapidly develop business cases and prioritize accordingly. * Business to IT translation: Leverage knowledge of IT and software delivery lifecycle to support in translating functional requirements into clear, comprehensive technical requirements. Be the bridge back to the business to set expectations regarding timelines, resourcing requirements, dependencies, etc. * Cultural leadership: Instill a strong product culture by establishing norms and systems that promote collaboration and innovation across all functions * Stakeholder management: Clearly communicate and evolve product vision, strategy and roadmap with executive stakeholders across all functions of the business. * Team development: attract and retain a diverse, high caliber, output-oriented platform team Knowledge, Experience and Skills Required: * Proven experience as a Director of Applications/ Infrastructure or in a comparable executive leadership role (consulting experience a plus) * Broad industry experience across manufacturing and consumer, spanning both digital and physical platforms * Bachelor's degree in Computer Science, Information Technology, or related field; Master's degree desirable. * Proven experience (10+ years) in managing IT application delivery, including managing SAP ERP, CRM, Custom, and SaaS technologies. * Strong understanding of application lifecycle management, including requirements gathering, solution design, development, testing, deployment, and support. * Excellent leadership and team management skills with the ability to motivate and mentor a diverse team of technical professionals. * Project management expertise with a track record of successfully delivering complex projects on time and within budget. * Strong communication and interpersonal skills to effectively collaborate with business stakeholders, technical teams, and executives. * Strategic thinker with the ability to align technology strategies with business goals. * Proven experience in risk management and problem-solving, with the ability to navigate through challenges and uncertainties. Preferred: * Master's degree. * Knowledge of ITIL and other relevant frameworks for IT service management. * Demonstrated commitment to staying current with industry trends and emerging technologies. * Knowledge of industry-specific compliance and regulatory standards. #LI-NT1 #CORP123 COMPENSATION In accordance with state law, the rate or range provided is Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, shift differential, and location. Annual Range/Hourly Rate $159,825.00 - $266,375.00 Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, gender identity, sexual orientation, marital status or any other legally recognized protected basis under federal, state, or local law. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants. Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich's. Please contact Rich's Human Resources department at *************** if you need assistance completing this application or to otherwise participate in the application process. BRINGING YOUR BEST SELF TO WORK. As a family-owned company, caring for our associates-their whole selves-is a top priority. That's why we provide benefits and tools to help our people balance the integration of work and life: * Competitive compensation * Health & financial benefits * Paid time off * Parental leave * Family planning support * Flexible work policy * Associate resource groups * Volunteering & community impact opportunities * Holiday gatherings * In-house taste tests (we are a food company after all)! It's all part of how we support our family of associates. Because in the company of family, all things are possible. MEET RICH'S. Rich's, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $3.8 billion, Rich's is a global leader with a focus on everything that family makes possible. Rich's-Infinite Possibilities. One Family. Nearest Major Market: Buffalo Job Segment: Manager, Management
    $159.8k-266.4k yearly 19d ago
  • Deputy Director of IT Operations

    Frontier Science 4.1company rating

    Senior Information Technology Manager Job 10 miles from Buffalo

    The Deputy Director of IT Operations will support the Director of IT Operations in overseeing and optimizing the organization's IT infrastructure and operational processes. The Deputy Director will assist in managing large-scale technical environments, ensuring seamless IT service delivery, leading the IT operations team, and implementing efficiency improvements. This role will focus on supporting the robustness, security, and reliability of IT systems, driving continuous process improvements, and helping to ensure IT operations align with organizational goals. Location: Full-time, on-site presence at the Amherst, New York office Major duties and responsibilities: Provide backup for the Director of IT Operations' duties, ensuring continuity of operations and effective decision-making in their absence. Lead projects as delegated by the Director of T Operations, ensuring timely delivery and effective coordination. Assist in leading and mentoring the IT operations team to ensure high performance and skill development. Provide support in managing complex IT operations, collaborating with various IT teams to solve issues and improve service delivery. Aid in overseeing the design, implementation, and maintenance of a secure, scalable, and reliable IT infrastructure. Assist in managing data centers, cloud environments, networks, and IT hardware to ensure optimal configuration, performance, and security. Contribute to disaster recovery and business continuity planning, ensuring minimal downtime and operational disruptions. Drive initiatives to streamline IT processes, reduce costs, and improve system efficiencies. Monitor and evaluate emerging technologies, assessing their impact on business operations and recommending improvements. Support the implementation of automation, monitoring, and reporting solutions for proactive system management. Assist in developing and enforcing IT policies and best practices to ensure alignment with organizational goals. Ensure compliance with industry regulations, security standards, and best practices in IT operations, maintain certifications, participate in audits, and address audit findings. Contribute to security monitoring, vulnerability management, and incident response protocols to safeguard the organization's digital assets. Support capacity planning based on business growth and technology needs. Assist in vendor and service provider negotiations to ensure quality service and reasonable cost. Assist the Director of IT Operations in working with senior leadership, other departments, and external vendors to communicate technical requirements, constraints, issues, changes, and maintenance, ensuring IT solutions align with organizational needs. Travel as required and work outside of regular business hours, including evenings and weekends, to support operations, meet project deadlines, or address critical issues. Reports to: Director of IT Operations Controls over position: The Deputy Director's work is guided by the organization's goals, technology and network needs, project requirements, compliance standards, available resources, emerging trends, and stakeholder expectations. This role involves direct collaboration with the Director of IT Operations and other leadership to achieve the department's objectives. Required qualifications: BA/BS in Computer Science, Information Technology, or a related field (Master's degree preferred). Minimum of 7 years of experience in IT operations, with at least 3 years in a technical leadership role with increasing responsibility. Strong leadership, organizational, and people management skills. Excellent problem-solving, analytical, and communication skills. Expertise in IT infrastructure, service delivery, and operational processes. In-depth knowledge of IT systems, networks, and security protocols. Proficiency in cloud computing, virtualization technologies, and IT automation tools. Proven experience in managing IT infrastructure and operations, including cloud environments, networks, and data centers. Ability to work in a fast-paced environment, managing multiple priorities effectively. Preferred Certifications: Microsoft Certified Solutions Expert (MCSE) (Windows Server infrastructure management) Plus Certifications: CompTIA Network+ (Advanced-Level Certification) VMware Certified Professional - Data Center Virtualization (VCP-DCV) (Virtualization expertise) Certified Cloud Security Professional (CCSP) (Cloud security management) CompTIA Linux+ or Red Hat Certified System Administrator (RHCSA) (Linux server administration) DevOps certifications (e.g., Google Cloud Professional DevOps Engineer) Applications will be received through the ADP Workforce Now Career Center using the following link: ADP Workforce Now Frontier Science Career Center. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, age, or veteran status.
    $112k-150k yearly est. 20d ago
  • IT Manager

    Modern Disposal Services

    Senior Information Technology Manager Job 20 miles from Buffalo

    The IT manager will be responsible for overseeing and ensuring that computing systems are operating effectively and efficiently with UPTIME being a key measure of success. To be successful in this position you will demonstrate a detailed knowledge of the industry's best practices, possess a professional track record of effective technical management, information analysis, and a thorough understanding of computer hardware, software, infrastructure and security systems. Responsibilities To succeed in this role, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned. These essential duties include: Ensure the IT infrastructure is robust, secure, and scalable to meet business needs. Monitoring daily operations, including cloud-based systems, server hardware, software, and operating systems. Assuring that all facilities and users receive the support that they require to function optimally, which includes travel to facilities within a 1-hour drive as necessary. Coordinate and manage department projects to achieve Modern's IT goals. The IT manager is a first and early contact when off-hours issues arise. Oversee the implementation of new technologies and systems to improve operational efficiency. Working alongside the procurement department to select and purchase new and replacement hardware, software, and third party support, when necessary. Testing, troubleshooting, and modifying information systems so that they operate effectively. Generating and analyzing performance reports for operating systems. Assuring all IT activities are performed within the parameters of applicable laws, codes, and regulations. Evaluating technology risks in order to develop a network disaster recovery plan and backup procedures. Overseeing the annual IT budget to assure cost-effective departmental spend. Remaining up to date with advances in technology and industry best practices. Where applicable, oversee IT staff by assisting in the recruiting and training of employees, communicating job expectations, and monitoring performance. The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company. Education, Experience and Skills Bachelor's degree in information technology, computer science, software engineering, or a related field. Proven experience in managing IT staff, infrastructure, and services. Experience with computer networks, network administration, and network management. Proficient in computer hardware, cabling installation and support, wireless technology applications and interface, and IT security. Proficient in Microsoft Windows software, including server, SQL server, office, and exchange. Proficient with MS365 and Microsoft Entra ID. Strong communication, management and leadership skills. Proven time-management and organization skills, with the ability to prioritize tasks. Excellent analytical, troubleshooting, and problem-solving skills. Benefits at Modern: Medical, Dental and Vision Coverage Retirement Savings with Employer Match Health Savings Accounts Voluntary Insurance Products Employee Assistance Program Paid Time Off Paid Holidays Direct Deposit/Electronic Paystubs Discount Memberships Company-Sponsored Events Modern Corporation is an Equal Opportunity Employer and is committed to providing all applicants and employees the right to equal employment opportunities with regards to all aspects of the employment relationship. The Company will not engage in discriminatory practices against any applicant for employment or employee of the Company because of race, color, religion, marital status, familial status, military or veteran status, disability (including pregnancy-related conditions), creed, sex, sexual orientation, gender, gender identity or expression, transgender status, age, national origin, ancestry, domestic violence victim status, genetic predisposition or carrier status, genetic information, known relationship or association with any member of a protected class, or any other legally protected class or status.
    $104k-150k yearly est. 60d+ ago
  • Sr Director of Information Technology

    Curbell Inc. 3.2company rating

    Senior Information Technology Manager Job 12 miles from Buffalo

    This position is responsible for managing all organization technologies including: technology support & training, creating IT related policies, standards, and procedures in alignment with Curbell's short and long term strategic objectives. Additionally, the position will provide leadership, direction, coaching, mentoring, and management to the Information Technology Team. Essential Functions: * Acts as the functional liaison between Information Technology and Curbell's Business units to research, define, influence, and communicate technology solutions in alignment with Curbell's strategic short & long term goals. Build strong relationships with the business management and stakeholders to work on their complex needs collaboratively. Ensure that Curbell's strategic short & long term technology objectives are understood across the organization. Translate these objectives into goals and tangible deliverables for Information Technology team in alignment with the established Service Level Agreements. * Develop a culture of high performance and employee engagement by inspiring, developing, and motivating internal talent. Facilitate good discussions with employees in order to understand their professional goals and aspirations. Create an environment of open communication that fosters upward feedback and suggestions. Make well informed decisions, demonstrate initiative, exhibit autonomy and execute on organization initiatives. (Measure by Employee Engagement and Retention) * Build and manage a technology vendor base to achieve cost effective and high quality infrastructure for the organization in alignment with Curbell's long term goals. Help develop and effectively manage IT budgets. Ensure budget adherence with periodic budget review. * Work with business partners and IT Team to provide direction and guidance on activities including business case development, requirement analysis, solution selection, execution planning, end-user training and testing, and communication for application system needs. Be responsible for providing a secure, reliable (highly available), and cost-effective network infrastructure in order to facilitate safe and efficient business transactions between Curbell Business Units and external customers. * Create, manage, communicate, and update IT related procedures, policies, standards to ensure high quality and uninterrupted service for our clients. Set annual targets related to IT operations and monitor the overall performance of the entire department. Assess and ensure compliance management with relevant regulatory requirements and guidelines. * Performs other duties as assigned. Job Specific Requirements: * Must be located in Buffalo/ WNY area or willing to relocate * Ability to perform routine office tasks that includes operating A computer for long periods of time, sitting, filing and communicating on the phone * Must be able to lift, carry, push, pull a maximum of 50 lbs Core Competencies: * Leadership * Communication Skills * Problem Solving & Decision Making * Planning/Organizing/Project Management * Relationships, Influence & Problem Resolution * Coaching/Developing People & Teams
    $108k-149k yearly est. 60d+ ago
  • IT Manager

    Neighborhood Legal Services Inc. 3.3company rating

    Senior Information Technology Manager Job In Buffalo, NY

    Job Title: IT Manager Classification: Exempt, part of Administration (non-union) Reports to: Deputy Director of Operations Job Summary: IT Manager will manage NLS' information technology needs, its MSP and other consultants/vendors, as well as provide direct support to staff. Together with the Deputy Director of Operations, IT Manager will assess the organization's needs and create a plan for the future of NLS' IT department. IT Manager will identify ways to improve systems to deliver services to NLS' clients, ensure IT compliance, and manage IT-related purchases, and subscriptions. This role requires extensive familiarity with IT processes and procedures, effective communication, system-wide enhancement, and user support. Responsibilities Ensure daily functionality of IT systems across five offices (including but not limited to installation of desktops, portable computers, peripherals, phones, and software products for networked and standalone environments; installation and configuration of networks; purchase of equipment, and the like) Detect, diagnose, research solutions, and resolve computer software and hardware failures as well as networking issues with printers and other peripheral equipment Provide staff across five offices with information, guidance, and instruction on use of computer hardware and software; assist staff by troubleshooting computer problems as well as identify solutions/improvements Track and manage IT assets, including computers, printers, and peripheral devices Train new staff during onboarding process and provide ongoing trainings to current staff (including identifying areas of training for staff) Review diagnostics and assess the functionality and efficiency of systems and hardware Improve existing systems and identify software solutions to improve service delivery to NLS' clients Work with NLS' MSP and manage IT-related subscriptions, vendors and consultants Implement security measures, monitor security certificates and compliance of requirements Improve and implement IT-related policies and procedures based on best practices; assist with creation and implementation of the annual technology plan(s) and audit(s) as required by NLS' funders Attend annual Legal Services Corporation Technology Conference Work on additional projects as assigned by the Deputy Director, and/or the Executive Director. Knowledge, Skills and Abilities: Working knowledge of relevant operating systems, software and programming Excellent problem-solving and critical thinking skills Keen attention to detail Good organization, time management and prioritization Efficient troubleshooting abilities Effective communication skills, including speaking, writing and active listening Great customer service and interpersonal skills Qualifications Bachelor's degree in computer science Minimum of ten (10) years of experience Experience working with the following environments: Windows 10 & 11 operating systems, Mac OS, Active Directory, Exchange/Intune/Office 365, Network Storage Experience setting up and troubleshooting various technical equipment such as laptops, video conferencing systems, printers, mobiles, etc. Personal qualities of integrity, credibility, empathy, and dedication to the mission of NLS
    $100k-149k yearly est. 6d ago
  • Sr. Manager, Retail Activation (Wholesale/Key Accounts)

    New Era LLC 3.9company rating

    Senior Information Technology Manager Job In Buffalo, NY

    Since 1920, New Era has been hand-crafting the finest headwear and apparel in the world. New Era employees are masters of their craft. We are innovators, architects of culture, experts, and forward thinkers. We demand excellence because we pride ourselves on the quality of our products and the authenticity of our brand. Every day at New Era is a new experience because we are redefining what it is to be a lifestyle brand. This family-owned business was built on the hard work and dedication of our employees. The creativity, innovation, and passion our teams of people around the globe bring every day have made New Era what it is today. Apply to join New Era's team! Position Summary The Senior Manager, Retail Activation is responsible for the development and execution of marketing plans and communications for designated key accounts to support the sell-in and sell-through of New Era product at our wholesale/third-party retail environments. This role works cross-functionally with internal departments and serves as the overall marketing liaison to bring the New Era brand to key retail partners within the Sporting Goods & Fan Specialty channel, and ultimately, the consumer. Responsibilities + Collaborates with key cross-functional groups to develop and execute strategic retail marketing plans for execution in brick-and-mortar locations or on digital platforms for key wholesale accounts across each league (MLB, NFL, NBA, NHL) + Partners with Sales Management and internal Leadership team to develop and execute annual and long-term strategic Marketing plans for our key retail partners (Lids, Fanatics, Dick's Sporting Goods, Pro Image, etc.), + Maintains relationships with internal sales leadership and reps to ensure product & marketing strategies are aligned for both account-specific and overall business goals + Serves as day-to-day liaison to these accounts on all Marketing initiatives; owns relationship with account Marketing/Partnership teams with the goal of working collaboratively to promote sell-through of New Era product with each retailer + Works with internal Marketing and Creative teams to bring brand campaigns to life at retail, inclusive of campaign development for print and digital usage, asset creation process, print production, and on-site implementation + Manages the creative production process for retail design projects (cap walls, fixtures, display components, etc.) including site survey, design development, engineering and technical development, production, logistics, delivery, and installation + Conceptualizes and oversees on-site events and activations in partnership with retail accounts (player appearances, pop-ups, etc.) surrounding major tentpole moments across each league, or other key dates for each account + Collaborates with league partners to ensure alignment on retail marketing strategy across wholesale accounts + Management of both project-specific and annual budgets + Partners with key cross-functional business partners (Licensed Sports Marketing, Creative Services, Sales, Product, Merchandising, etc.) to ensure the brand's product and creative vision is carried through to each environment + Maintains complete knowledge of key retail partners and possesses the ability to adapt to changing trends to position the New Era brand effectively through all channels + Analyzes the impact above projects have on the sell-through of New Era product; analyzes ROI and other applicable KPIs + Assists with other departmental projects, as needed + Keep all sensitive matters confidential + Other duties as assigned Knowledge, Skills, and Behaviors + Excellent project management, organization, verbal and written communication skills + Solid understanding of core brand marketing principles + Ability to create impactful presentations with the goal of sharing strategic marketing plans which ultimately lead to increased product sell-through and elevated brand presence at retail accounts + Strong visual merchandising skills and experience with fixturing and brand presentation that translates to various environments + Knowledge of print production and fabrication methods and materials typically used in creative retail production + Energetic and outgoing person who embraces work with a sense of urgency and persistence with a solution-based mentality + Ability to handle changing priorities and work collaboratively across organizational structures + Knowledge in sports marketing industry, licensed product, and/or wholesale retail + Proficiency in Microsoft Office (Excel, Word, and Outlook), proficiency in Adobe Suite (InDesign, Illustrator, and Photoshop) a plus Education and Experience + Bachelor's degree in Marketing, Communications, or related field: Relevant job experience in lieu of degree will be considered + Seven (7) to ten (10) years of experience in sports marketing, licensed products, or related field + Agency experience or experience in account management preferred Travel Requirement + Up to 30% nationally New Era Cap, LLC is an Affirmative Action and Equal Opportunity Employer that believes in inclusion and does not discriminate against any candidate or employee on the basis of race, color, sex, age, religion, national origin, sexual orientation, gender identity, disability, veteran status, genetics, or any other basis protected by applicable local, state or federal laws. The salary range for this posted position is $90,000 - $115,000 (plus bonus & benefits) and pertains to candidates located in Western New York. Actual compensation is determined by a wide array of factors including but not limited to skill set, education, essential job duties and requirements, and necessary experience. #LI-Onsite #LIOnsite #LI Onsite
    $90k-115k yearly 36d ago
  • IT Support Manager

    Prizm Document & Technology Solutions

    Senior Information Technology Manager Job In Buffalo, NY

    As an IT Support Manager at Prizm Document & Technology Solutions, you will be responsible for managing our organization's helpdesk platform as well as leading a team of IT professionals to provide front line IT support to our clients. In addition, you will also play a key role in project management and ensuring superior customer service. Your day-to-day responsibilities will include: Collaborating effectively with colleagues to ensure optimal service delivery and exceed customer expectations across all IT services. Managing and mentoring the helpdesk team, ensuring performance and efficiency. Overseeing the resolution of IT issues related to hardware, software, and networking. Fostering a customer-focused approach, ensuring high-quality support and user satisfaction. Tracking and reporting on helpdesk metrics, incidents, and solutions. Managing IT projects and collaborating on new software/hardware implementations. Continuously evaluating and enhancing helpdesk operations for efficiency and quality. Ensuring helpdesk operations comply with security policies and educate staff on best practices. You are someone who has: Associate's degree in Information Technology, Computer Science, Business Administration, or related experience. IT certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator Associate a bonus. 3+ years of experience in IT support or a helpdesk environment. Strong knowledge of IT systems, hardware, software, and networks. Familiarity with helpdesk tools and ticketing systems (e.g., Zendesk, ServiceNow, Jira). Understanding of incident management workflows. Excellent communication and interpersonal skills. Ability to manage multiple projects and tasks in high pressure situations Strong problem-solving and decision-making abilities. Leadership and team management capabilities, including coaching and performance management. Ability to prioritize tasks effectively in high-pressure environments. Experience in tracking and analyzing helpdesk performance metrics. A customer-focused mindset to ensure high satisfaction levels. The compensation range for this position is $70,000 - $90,000 annually, commensurate with experience. We know you have your choice of roles for your next opportunity. Here's why we think you should choose Prizm Document & Technology Solutions: Benefits include Paid Vacation, Medical, Dental, Vision, and retirement plan available. Check out our website ************************** About Prizm Document & Technology Solutions Prizm is a leader in delivering enterprise-level technology services. Our core offerings include managed IT service, copier/printer sales and service, document management, and BCDR (business continuity/disaster recovery) solutions. Through our technology partners, we deliver a one-stop-shop approach to take the worry out of businesses' technology needs and performance so they can focus on what they do best! Prizm Document & Technology Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Prizm Document & Technology Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
    $70k-90k yearly 60d ago
  • Director of Information Technology Finance & Facilities (Hybrid Opportunity)

    Hybrid Opportunity

    Senior Information Technology Manager Job 10 miles from Buffalo

    About UMass Amherst UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts and offers a rich cultural environment in a bucolic setting close to major urban centers. In addition, the University is part of the Five Colleges (including Amherst College, Hampshire College, Mount Holyoke College, and Smith College), which adds to the intellectual energy of the region. Job Summary Under the general direction of the Chief Operations Officer (COO), manages the fiscal operations of Information Technology (IT) and serves as a key liaison to the COO. Analyzes IT expenditures to identify opportunities for cost savings and standardization across the University. Provides financial oversight, develops budgets, and monitors spending. Prepares detailed reports and proposals, and formulates policies to establish new revenue streams. Oversees IT facility renovations, manages IT facilities and warehouse staff, and collaborates with campus offices to ensure effective maintenance operations. Essential Functions Responsible for overseeing IT's financial operations, including budget planning for operating, capital, and revenue funds. Manages all fiscal functions such as budgeting, accounting, financial analysis, rate setting, accounts payable/receivable, capital projects, facility repairs, and contract administration. Holds signature authority for fund releases and solutions implementation. Oversees university funds exceeding $1M, revenue operations over $100K, and capital projects up to $10M. Collaborates with the COO to develop multiyear fiscal goals. Manages fund allocation, financial planning, payroll and budget analysis for IT. Develops, presents, and defends budget information to executive management and establishes procedures for annual budget preparation. Prepares budget proposals, coordinates review processes, and develops forecasts. Manages the MGHPCC budget, ensuring accurate and timely billing and financial reporting to member institutions. Negotiates and implements campus and system-wide IT licenses; develops pricing model for such licenses where required. Tracks usage to develop metrics and ensure compliance with relevant terms and conditions of the licenses. Develops initiatives and internal finance policies to implement strategic objectives related to establishing new revenue streams, billing, planning for projected deficits, financing major renovations, and resolving fiscal problems. Responsible for accuracy and timeliness of departmental financial reports including on-going improvement and clarification of these reports. Liaises with internal and external budget and audit agencies to ensure compliance with State and University financial regulations. Develops effective relationships with external agencies. Acts as the Chief Operations Officer liaison with campus offices (Deans, Budget Office, Controllers Office, President's Office) to facilitate processes. Coordinates ongoing training and investigates user reporting needs, pursuing new report creation as needed. Plans, designs and oversees all IT facility renovation projects. Oversight of staff responsible for IT facilities and warehouse operations including liaison with campus offices responsible for IT facility maintenance operations. Maintains working relationships with key campus offices such as Physical Plant, Facilities and Campus Planning, Space Management, EH&S, and public safety. Directs a centralized payroll and student employment process for IT, ensuring accuracy and adherence to University timelines and standards. Implements and maintains a standard time reporting process for both employees and student workers. Develops standardized salary rate metrics, establishes a student supervisor group, and provides leadership to ensure consistent hiring and employment practices across IT departments. Manages Enterprise Cellular Services. Develops business processes, streamlines workflows, reviews and revises policies, and monitors expenditures. Develops general business procedures to maximize efficiency and effectiveness, both within the department and for IT related processes across campus. Maintains confidentiality of all information related to IT employees and participates in sensitive HR/labor relations discussions. Other Functions Performs other related duties and special projects as business needs dictate. Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Masters degree and 5 (five) years of progressive work experience in accounting or a related field; or a Bachelor's degree and 7 (seven) years of progressive experience in accounting or related field. Five years supervisory experience and strong supervisory, leadership, team building and coaching skills. Experience in the leadership of a complex organization, and responsibility for significant budgets, strategic planning, and regulatory oversight. Mastery of standard accounting principles and procedures. Technical aptitude with computer software including business process systems, databases, spreadsheets, and Enterprise Resource Planning (ERP) systems and data reporting. Ability to produce complex documents/reports, perform analysis, and utilize databases. Understands, is committed to, and implements University and departmental affirmative action and non-discrimination regulations, policies, and principles as appropriate. Effective communication skills both written and verbal, including public speaking; ability to communicate on various levels with key constituents, and staff at all levels of the organization. Able to deal with emergent situations and to work calmly under stress. Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Experience working within a large, complex organization. Experience working within the public sector or a higher education institution. Physical Demands/Working Conditions Typical office environment. Work Schedule Monday - Friday 40 hours a week. Some nights and weekends may be required as business needs dictate. This position has the opportunity for a hybrid work schedule, which is defined by the University as an arrangement where an employee's work is regularly performed at a location other than the campus workspace for a portion of the week. As this position is non-unit, it is subject to the terms and conditions of the University of Massachusetts Board of Trustees Non-Unit (Professional/or Classified) Employee Personnel Policy. Salary Information Salary is commensurate with experience. Special Instructions to Applicants Along with the application, please submit a resume, and cover letter. References will be checked at the finalist stage, please be prepared to provide contact information for three (3) professional references. UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, caste, creed, sex, age, marital status, national origin, disability, political belief or affiliation, pregnancy and pregnancy-related condition(s), veteran status, sexual orientation, gender identity and expression, genetic information, natural and protective hairstyle and any other class of individuals protected from discrimination in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University. To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans. It is the policy of UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action.
    $113k-163k yearly est. 10d ago
  • IT Project Manager

    Nissha Medical Technologies

    Senior Information Technology Manager Job In Buffalo, NY

    Nissha Medical Technologies is excited to be hiring for an IT Project Manager. This position could sit at one of our US sites, or remotely in the US. This position manages active software implementation projects, including global implementation of Oracle Cloud products such as ERP, HCM, PLM, CRM and PPM. This position is responsible for planning and coordinating activities of designated projects to ensure all goals and objectives are accomplished within prescribed time frames. This role requires coordination of cross-functional teams including BA's, SA's and SME's to ensure the scope as defined by business objectives remains constant. ESSENTIAL DUTIES AND RESPONSIBILITIES Plans, coordinates and manages projects and from conception to completion. Identifies and confers with project team to outline execution plan including assignment of duties, responsibilities and scope. Facilitates software implementation teams and establishes project plans. Reviews time frames, costs, and procedures for accomplishing every phase of projects. Works with BA's to understand all business requirements; communicates and transfers business requirements to the project team. Coordinates cross-functional project teams during all phases of implementations. Coordinates the activities of project team members to ensure that the project progresses on schedule and within prescribed budget. Manages project deliverables and milestones. Works with minimal supervision and effectively communicates program requirements to internal customers and external suppliers. Abide by all safety and security rules set forth by the company and regulatory agencies. MINIMUM QUALIFICATIONS Qualifications & Experience Five years of related experience in a Project Manager position in a manufacturing environment required. A demonstrated past of successful project and/or program execution (IT or Manufacturing environment required). Experience in the medical device manufacturing environment required. Proficient with project management software; MS Project preferred. Thorough knowledge of Microsoft Office programs. Education Four year (B.S. or B.A) degree with Business Administration, Technical, or Engineering emphasis preferred. Certification in Program Management (PMO) desirable. Knowledge, Skills, & Abilities Ability to effectively prioritize and execute tasks in a highly visible, fast-paced environment. Knowledge of both theoretical and practical aspects/techniques/tools of program management; SCRUM experience favored. Strong reading and comprehension skills required to read specifications. Excellent interpersonal skills including the ability to work cohesively with cross functional teams. Self-motivated and ability to work independently. Strong written and verbal communication skills. Technical aptitude for feasibility and capability analysis. Proven experience in task management, risk management and change management. Accountable, dependable, and adaptable personality characteristics. Decisive decision-making skills; strong delegation skills. This position has an annual salary range of $90-125k plus a comprehensive benefits package. Why choose Nissha to build your career? At Nissha, you can be assured that you will be part of a dynamic, diverse team that is committed to bringing the best versions of ourselves each and every day. We recently received the “General Excellence” manufacturing award from Buffalo Business First, which highlights our dedication to quality, innovation, and sustainability. This recognition celebrates the hard work of our team in producing high-quality medical devices that meet industry standards and enhance patient care. If you are looking for meaningful work that motivates and inspires, you've come to the right place! What we offer that you'll love… Company Culture: At Nissha, we pride ourselves on cultivating an atmosphere of teamwork where all associates feel heard and valued. We may not all think the same, and we wouldn't have it any other way. Diversity & Inclusion: We are committed to equity, racial justice, and equal opportunity for all. Training and Development opportunities: Because we foster a culture of continuing education. Let's learn and grow together! Team Building, Connection, and Relationships: We support each other, celebrate our achievements and milestones together, and have FUN. Retirement: We know you want to retire comfortably and we're here to help! Nissha offers a 401(k) Retirement Plan with an attractive employer contribution. Time Away from Work: Whether it is vacation or sick leave, we all need time to recharge. Paid time off is an essential associate benefit and a pillar of self-care. Engagement Activities: Recognition isn't just a once-a-year occurrence at Nissha. We celebrate our team members year-round with summer picnics, holiday parties, and employee spotlight events, just to name a few. Commitment to Wellness: We offer various opportunities to learn about your health, be healthier, and get rewarded for your healthy lifestyle by offering reduced medical premiums. And so much MORE!
    $90k-125k yearly 23d ago
  • IT PROGRAM MANAGER

    NFTA

    Senior Information Technology Manager Job In Buffalo, NY

    Title Description: INFORMATION TECHNOLOGY Deadline: Until Filled Branch: Salary: $82,854 - $124,279 Union Status: NON-REPRESENTED WORK OBJECTIVE: The Information Technology (IT) Program Manager is responsible for overseeing all aspects of any project in the Authority's IT department, which includes identifying resources needed to ensure projects are completed on time and within their specified budgets. Projects include construction, hardware and software implementation, application upgrades and other types of IT projects. The Program Manager will coordinate within IT for the necessary resources to complete projects. The Program Manager will set and monitor the goals of the projects, manage risks, and the project schedule. ESSENTIAL FUNCTIONS: The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such duties are a logical assignment to the position. - Setting project goals and coming up with plans to meet those goals. - Creating and maintaining project timeframes, budgeting estimates and status reports. - Managing resources for projects, such as computer equipment and employees. - Coordinating project team members and developing schedules and individual responsibilities. - Implementing IT strategies that deliver projects on schedule and within budget. - Using project management tools to track project performance and schedule adherence. - Conducting risk assessments for projects. - Organizing meetings to discuss project goals and progress. - Responsible for ensuring all documentation is completed on time and all baselines are updated. - Perform additional duties and tasks as assigned. KNOWLEDGE, SKILLS and ABILITIES: - Knowledge of Project Management Methodologies. - Advanced knowledge of Microsoft Project. - Project scheduling and budgeting. - Critical path analysis to ensure all dependencies and issues are defined. - Technical IT background with systems engineering knowledge and experience. - Experience with IT related construction projects. - Ability to read, understand and interpret construction blueprints and specifications. - Risk management planning, tracking, and resolving. - Active negotiating skills. - Strong written and verbal communication skills to coordinate with team members and management and explain technical issues. - Analytical and problem-solving skills to handle any issues that occur during project completion. - Organization and time management skills to keep projects on track and within budget. - Excellent resource planning and task scheduling skills. - Confidential or sensitive information may be encountered during work activities and the expectation to keep this information private and secured is required. - After hours support and on call may be required as the need arises. PHYSICAL REQUIREMENTS: Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and /or pulling of objects and materials of light weight (5-10 pounds) with the occasional need to lift heavier equipment and materials with or without assistance as required. ENVIRONMENTAL REQUIREMENTS: Work is performed in usual office conditions with rare exposure to disagreeable environmental factors. MINIMUM QUALIFICATIONS: Bachelor's degree in Computer Information Systems, Computer Science or equivalent. Five years of relevant work experience or an equivalent combination of education and experience. Project management certification required. Experience should include 5+ years working as an IT Program Manager supporting multiple projects simultaneously. Must be a self-starter and work well without continual supervision. Must be able to pass background and security clearance checks. NOTE: TO APPLY: Send NFTA employment application, resume and cover letter specifying the job number 080-24-N to: NFTA Human Resources 181 Ellicott Street Buffalo, NY 14203 Or email to: application_*************** OTHER: The Niagara Frontier Transportation Authority is an Equal Opportunity Employer All people with disabilities are encouraged to apply
    $82.9k-124.3k yearly Easy Apply 60d+ ago
  • Sr. Manager, Retail Activation (Wholesale/Key Accounts)

    New Era Cap LLC 4.5company rating

    Senior Information Technology Manager Job In Buffalo, NY

    Since 1920, New Era has been hand-crafting the finest headwear and apparel in the world. New Era employees are masters of their craft. We are innovators, architects of culture, experts, and forward thinkers. We demand excellence because we pride ourselves on the quality of our products and the authenticity of our brand. Every day at New Era is a new experience because we are redefining what it is to be a lifestyle brand. This family-owned business was built on the hard work and dedication of our employees. The creativity, innovation, and passion our teams of people around the globe bring every day have made New Era what it is today. Apply to join New Era's team! Position Summary The Senior Manager, Retail Activation is responsible for the development and execution of marketing plans and communications for designated key accounts to support the sell-in and sell-through of New Era product at our wholesale/third-party retail environments. This role works cross-functionally with internal departments and serves as the overall marketing liaison to bring the New Era brand to key retail partners within the Sporting Goods & Fan Specialty channel, and ultimately, the consumer. Responsibilities Collaborates with key cross-functional groups to develop and execute strategic retail marketing plans for execution in brick-and-mortar locations or on digital platforms for key wholesale accounts across each league (MLB, NFL, NBA, NHL) Partners with Sales Management and internal Leadership team to develop and execute annual and long-term strategic Marketing plans for our key retail partners (Lids, Fanatics, Dick's Sporting Goods, Pro Image, etc.), Maintains relationships with internal sales leadership and reps to ensure product & marketing strategies are aligned for both account-specific and overall business goals Serves as day-to-day liaison to these accounts on all Marketing initiatives; owns relationship with account Marketing/Partnership teams with the goal of working collaboratively to promote sell-through of New Era product with each retailer Works with internal Marketing and Creative teams to bring brand campaigns to life at retail, inclusive of campaign development for print and digital usage, asset creation process, print production, and on-site implementation Manages the creative production process for retail design projects (cap walls, fixtures, display components, etc.) including site survey, design development, engineering and technical development, production, logistics, delivery, and installation Conceptualizes and oversees on-site events and activations in partnership with retail accounts (player appearances, pop-ups, etc.) surrounding major tentpole moments across each league, or other key dates for each account Collaborates with league partners to ensure alignment on retail marketing strategy across wholesale accounts Management of both project-specific and annual budgets Partners with key cross-functional business partners (Licensed Sports Marketing, Creative Services, Sales, Product, Merchandising, etc.) to ensure the brand's product and creative vision is carried through to each environment Maintains complete knowledge of key retail partners and possesses the ability to adapt to changing trends to position the New Era brand effectively through all channels Analyzes the impact above projects have on the sell-through of New Era product; analyzes ROI and other applicable KPIs Assists with other departmental projects, as needed Keep all sensitive matters confidential Other duties as assigned Knowledge, Skills, and Behaviors Excellent project management, organization, verbal and written communication skills Solid understanding of core brand marketing principles Ability to create impactful presentations with the goal of sharing strategic marketing plans which ultimately lead to increased product sell-through and elevated brand presence at retail accounts Strong visual merchandising skills and experience with fixturing and brand presentation that translates to various environments Knowledge of print production and fabrication methods and materials typically used in creative retail production Energetic and outgoing person who embraces work with a sense of urgency and persistence with a solution-based mentality Ability to handle changing priorities and work collaboratively across organizational structures Knowledge in sports marketing industry, licensed product, and/or wholesale retail Proficiency in Microsoft Office (Excel, Word, and Outlook), proficiency in Adobe Suite (InDesign, Illustrator, and Photoshop) a plus Education and Experience Bachelor's degree in Marketing, Communications, or related field: Relevant job experience in lieu of degree will be considered Seven (7) to ten (10) years of experience in sports marketing, licensed products, or related field Agency experience or experience in account management preferred Travel Requirement Up to 30% nationally New Era Cap, LLC is an Affirmative Action and Equal Opportunity Employer that believes in inclusion and does not discriminate against any candidate or employee on the basis of race, color, sex, age, religion, national origin, sexual orientation, gender identity, disability, veteran status, genetics, or any other basis protected by applicable local, state or federal laws. The salary range for this posted position is $90,000 - $115,000 (plus bonus & benefits) and pertains to candidates located in Western New York. Actual compensation is determined by a wide array of factors including but not limited to skill set, education, essential job duties and requirements, and necessary experience. #LI-Onsite #LIOnsite #LI Onsite
    $90k-115k yearly 33d ago
  • Service Team IT Associate

    Selective Staffing Solutions

    Senior Information Technology Manager Job 9 miles from Buffalo

    We are seeking a Service Team Associate/IT Assistant to deliver exceptional client support and ensure smooth organizational operations. This role involves managing client inquiries related to basic financial industry requests, providing outstanding IT support, and assisting with the maintenance of technical systems to enhance overall client satisfaction. Schedule: Monday- Friday 9 am to 5 pm Key Responsibilities: Handle and manage client inquiries regarding enrollment, technical assistance with websites, electronic preferences, Zoom and Webex appointments. Communicate effectively to understand clients'needs and provide timely resolutions. Support in-office operations using Microsoft Office 365 (including Cloud, Word, Excel, Outlook, and PowerPoint) and phone systems (RingCentral). Escalate complex or unresolved IT issues to external vendors as necessary. Maintain current knowledge of industry trends and technological advancements to continually improve service delivery. Maintain all aspects of client digital files and ensure compliance with industry requirements for the storage and filing of executed documents. Perform additional administrative tasks as required for new digital cloud based initiatives. Serve as an integral part of the client service team by greeting and welcoming clients to the office, ensuring their comfort while waiting, answering incoming calls, and processing basic financial requests such as distributions, check deposits, and changes to beneficiary designations.
    $79k-117k yearly est. 15d ago
  • Investment Banking Vice President, Technology - New York / Boston / San Francisco

    Moelis & Company Group LP 4.9company rating

    Senior Information Technology Manager Job 18 miles from Buffalo

    We are passionate about our business and our culture, and are seeking individuals with that same drive. Vice President, Investment Banking sought by Moelis & Company Group LP in New York, Boston or San Francisco. Primary Responsibilities: Oversees a wide variety of quantitative analyses, including leverage buyout models, discounted cash flow, multiple valuation analysis, merger and acquisition accretion/dilution analysis and credit analysis for client and investor presentations Develops investment scenarios and corresponding presentation/prospectus material, coordinated marketing for public private securities offerings, valuation analysis, business plans, and financial projections Leverages Firm's capital markets, proprietary research and analytical capabilities to provide top-notch investment, risk advisory, merger & acquisition and capital markets services Monitors relevant transactions, capital market trends, company financial statements, industry, regulatory, and economic information, and other important assessments in the financial sector Works directly with Executive Directors and Managing Directors in all facets of the business, including marketing, transaction evaluation and transaction processing Required Skills & Experience: Ability to apply fundamentals of economic and financial analysis methods for business decisions, finance, accounting, business statistics, marketing, investment, financial forecasting and marketing at a high level Experience supervising Analyst and Associate level staff in research & analysis and ensuing transactions within the investment banking sector Demonstrated maturity, presence, attention to detail, initiative, and problem solving skills Ability to effectively adapt to and address changing client and firm needs Education: An MBA from a top-tier business school or equivalent investment banking experience Five or more years of relevant work experience Expected Salary - USD $250,000 We are an Equal Opportunity Employer. Applicants are considered for employment opportunities without regard to race, age, religion, color, sex (including pregnancy and gender identity), parental status, national origin, marital status, veteran status, sexual orientation, political affiliation, citizenship status, genetic information (including family medical history), disability (in compliance with the Americans with Disabilities Act and any other applicable law), or any other characteristic or status protected under any applicable US, state or other law. This policy applies to all terms and conditions of employment, including recruitment and hiring, appraisal systems, promotions, and training.
    $250k yearly 5d ago
  • Chief Information Officer

    Neighborhood Health Center 3.9company rating

    Senior Information Technology Manager Job 7 miles from Buffalo

    If you believe healthcare is a right, that everyone deserves equitable access to high quality care so they can enjoy their highest level of health and wellbeing, and you see diversity in our community as a strength - consider joining us at Neighborhood! We are seeking a strategic leader who is evolving to address the latest security and platform challenges, while managing the human side of change. Our CIO candidate will embrace their relationship with their internal customer and have energy around collaboration with senior leadership. About the Role: As Chief Information Officer (CIO) and leader of your IT department, you'll champion IT projects focusing on cyber security and IT infrastructure. You'll use your strategic thinking to plan and implement projects that develop the department's strategy and solve problems. You'll report directly to the VP of Operations and be a member of our strategic leadership, collaborating with other executive leaders to advise on IT best practices, and provide leadership and direction for the IT staff. Essential duties include: * Lead IT strategic plan, including cyber security, network, hardware and software. * Collaborate with senior leaders to develop forward looking models and initiatives that provide insight into Neighborhood's clinical operations, provision of care, and efficiencies. * Supervise and develop a multi-site IT team. * Monitor and manage network and computer systems to ensure performance and security * Understand your customer, communicate with highly technical employees as well as individuals with little IT experience. * Lead with resiliency, and ensure Neighborhood's security. The CIO will be primarily based at our Blasdell location, 4233 Lake Avenue in Blasdell, and will also travel to other Neighborhood sites on a regular basis. What it's Like to Work at Neighborhood: The top three words employees say describe the work environment are: inclusive, teamwork, supportive. These are from an anonymous survey of Neighborhood employees for the Buffalo Business First Best Places to Work competition. Neighborhood has earned "finalist" distinction in the competition the last three years. We are a group of flexible, kind, and diverse individuals who are open to each other's ideas, and see opportunities to innovate and find solutions when challenges arise. Education and Experience to be CIO: * Bachelor's degree in Computer Science or related field * Minimum of 8 years experience in IT in Healthcare, 3+ years in senior level management * Proven experience in all facets of IT, including systems applications, database administration, financial systems, networks, telecommunications, hardware & software. What We Offer: Compensation: $110,000 - $115,000 Benefits: You'll have options for medical, dental, life, and supplemental insurance. We also offer a 403b match, health savings accounts with employer contribution, wellbeing programs, generous paid time off and twice yearly bonus potential. Neighborhood Health Center is an equal opportunity employer committed to the practice of equity and inclusion. About Neighborhood: Neighborhood Health Center is the largest and longest serving Federally Qualified Health Center in Western New York, and is the highest ranked health center for quality in the region. We provide access to primary and integrated healthcare services all under one roof, regardless of a person's ability to pay. Services include internal/family medicine, pediatrics, OB-GYN, dentistry, podiatry, psychiatry, vision care, nutrition and behavioral health counseling, and pharmacy services. We're working toward an equitable Western New York where all enjoy their highest level of health and wellbeing.
    $110k-115k yearly 33d ago
  • Senior IT Operations and Support Specialist

    Rich Products Corporation 4.7company rating

    Senior Information Technology Manager Job In Buffalo, NY

    Rich's, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4 billion, Rich's is a global leader with a focus on everything that family makes possible. Rich's-Infinite Possibilities. One Family. Job Summary This role serves as the primary technology liaison for Board Members, Family Office Stakeholders, and C-suite Executives, providing premier technical support and solutions in a high-visibility environment. This role requires exceptional leadership in managing enterprise-wide technology solutions, particularly focusing on executive conferencing systems and Microsoft Teams Rooms infrastructure. The position demands a unique blend of technical expertise and executive-level communication and change management skills, with responsibility for ensuring seamless technology experiences for senior leadership while maintaining the highest standards of service delivery. Up to 25% travel. Key Accountabilities and Outcomes * Lead and deliver white-glove technical support for Board Members, Family Office Stakeholders, and C-suite Executives * Oversee critical executive meetings and events, ensuring flawless technical execution * Develop and implement strategic technology solutions for executive needs * Coordinate and lead technical support teams for high-priority VIP requests * Manage relationships with key vendors and technology partners * Maintain documentation and knowledge base for VIP support processes * Ensure security and compliance of executive technology systems Knowledge, Experience and Skills * 5-7 years of experience in IT operations and support roles * Strong knowledge of IT infrastructure, including hardware, software, networks, and systems * Experience in troubleshooting and resolving technical issues * Knowledge of ITIL framework and best practices * Experience in managing and supporting enterprise-level applications and systems * Strong communication and interpersonal skills to effectively interact with users and stakeholders * Ability to work independently and prioritize tasks in a fast-paced environment * Experience in leading and mentoring junior IT support staff * Up to 25% travel to support off-site meetings #LI-BE2 #CORP123 COMPENSATION In accordance with state law, the rate or range provided is Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, shift differential, and location. Annual Range/Hourly Rate $93,245.00 - $126,155.00 Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, gender identity, sexual orientation, marital status or any other legally recognized protected basis under federal, state, or local law. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants. Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich's. Please contact Rich's Human Resources department at *************** if you need assistance completing this application or to otherwise participate in the application process. BRINGING YOUR BEST SELF TO WORK. As a family-owned company, caring for our associates-their whole selves-is a top priority. That's why we provide benefits and tools to help our people balance the integration of work and life: * Competitive compensation * Health & financial benefits * Paid time off * Parental leave * Family planning support * Flexible work policy * Associate resource groups * Volunteering & community impact opportunities * Holiday gatherings * In-house taste tests (we are a food company after all)! It's all part of how we support our family of associates. Because in the company of family, all things are possible. MEET RICH'S. Rich's, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $3.8 billion, Rich's is a global leader with a focus on everything that family makes possible. Rich's-Infinite Possibilities. One Family. Nearest Major Market: Buffalo Job Segment: Change Management, Management
    $93.2k-126.2k yearly 7d ago
  • Deputy Director of IT Operations

    Frontier Science 4.1company rating

    Senior Information Technology Manager Job 10 miles from Buffalo

    The Deputy Director of IT Operations will support the Director of IT Operations in overseeing and optimizing the organization's IT infrastructure and operational processes. The Deputy Director will assist in managing large-scale technical environments, ensuring seamless IT service delivery, leading the IT operations team, and implementing efficiency improvements. This role will focus on supporting the robustness, security, and reliability of IT systems, driving continuous process improvements, and helping to ensure IT operations align with organizational goals. Location: Full-time, on-site presence at the Amherst, New York office Major duties and responsibilities: Provide backup for the Director of IT Operations' duties, ensuring continuity of operations and effective decision-making in their absence. Lead projects as delegated by the Director of T Operations, ensuring timely delivery and effective coordination. Assist in leading and mentoring the IT operations team to ensure high performance and skill development. Provide support in managing complex IT operations, collaborating with various IT teams to solve issues and improve service delivery. Aid in overseeing the design, implementation, and maintenance of a secure, scalable, and reliable IT infrastructure. Assist in managing data centers, cloud environments, networks, and IT hardware to ensure optimal configuration, performance, and security. Contribute to disaster recovery and business continuity planning, ensuring minimal downtime and operational disruptions. Drive initiatives to streamline IT processes, reduce costs, and improve system efficiencies. Monitor and evaluate emerging technologies, assessing their impact on business operations and recommending improvements. Support the implementation of automation, monitoring, and reporting solutions for proactive system management. Assist in developing and enforcing IT policies and best practices to ensure alignment with organizational goals. Ensure compliance with industry regulations, security standards, and best practices in IT operations, maintain certifications, participate in audits, and address audit findings. Contribute to security monitoring, vulnerability management, and incident response protocols to safeguard the organization's digital assets. Support capacity planning based on business growth and technology needs. Assist in vendor and service provider negotiations to ensure quality service and reasonable cost. Assist the Director of IT Operations in working with senior leadership, other departments, and external vendors to communicate technical requirements, constraints, issues, changes, and maintenance, ensuring IT solutions align with organizational needs. Travel as required and work outside of regular business hours, including evenings and weekends, to support operations, meet project deadlines, or address critical issues. Reports to: Director of IT Operations Controls over position: The Deputy Director's work is guided by the organization's goals, technology and network needs, project requirements, compliance standards, available resources, emerging trends, and stakeholder expectations. This role involves direct collaboration with the Director of IT Operations and other leadership to achieve the department's objectives. Required qualifications: BA/BS in Computer Science, Information Technology, or a related field (Master's degree preferred). Minimum of 7 years of experience in IT operations, with at least 3 years in a technical leadership role with increasing responsibility. Strong leadership, organizational, and people management skills. Excellent problem-solving, analytical, and communication skills. Expertise in IT infrastructure, service delivery, and operational processes. In-depth knowledge of IT systems, networks, and security protocols. Proficiency in cloud computing, virtualization technologies, and IT automation tools. Proven experience in managing IT infrastructure and operations, including cloud environments, networks, and data centers. Ability to work in a fast-paced environment, managing multiple priorities effectively. Preferred Certifications: Microsoft Certified Solutions Expert (MCSE) (Windows Server infrastructure management) Plus Certifications: CompTIA Network+ (Advanced-Level Certification) VMware Certified Professional - Data Center Virtualization (VCP-DCV) (Virtualization expertise) Certified Cloud Security Professional (CCSP) (Cloud security management) CompTIA Linux+ or Red Hat Certified System Administrator (RHCSA) (Linux server administration) DevOps certifications (e.g., Google Cloud Professional DevOps Engineer) Applications will be received through the ADP Workforce Now Career Center using the following link: ADP Workforce Now Frontier Science Career Center. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, age, or veteran status.
    $112k-150k yearly est. 12d ago
  • Sr Director of Information Technology

    Curbell 3.2company rating

    Senior Information Technology Manager Job 12 miles from Buffalo

    This position is responsible for managing all organization technologies including: technology support & training, creating IT related policies, standards, and procedures in alignment with Curbell's short and long term strategic objectives. Additionally, the position will provide leadership, direction, coaching, mentoring, and management to the Information Technology Team. Essential Functions: - Acts as the functional liaison between Information Technology and Curbell's Business units to research, define, influence, and communicate technology solutions in alignment with Curbell's strategic short & long term goals. Build strong relationships with the business management and stakeholders to work on their complex needs collaboratively. Ensure that Curbell's strategic short & long term technology objectives are understood across the organization. Translate these objectives into goals and tangible deliverables for Information Technology team in alignment with the established Service Level Agreements. - Develop a culture of high performance and employee engagement by inspiring, developing, and motivating internal talent. Facilitate good discussions with employees in order to understand their professional goals and aspirations. Create an environment of open communication that fosters upward feedback and suggestions. Make well informed decisions, demonstrate initiative, exhibit autonomy and execute on organization initiatives. (Measure by Employee Engagement and Retention) - Build and manage a technology vendor base to achieve cost effective and high quality infrastructure for the organization in alignment with Curbell's long term goals. Help develop and effectively manage IT budgets. Ensure budget adherence with periodic budget review. - Work with business partners and IT Team to provide direction and guidance on activities including business case development, requirement analysis, solution selection, execution planning, end-user training and testing, and communication for application system needs. Be responsible for providing a secure, reliable (highly available), and cost-effective network infrastructure in order to facilitate safe and efficient business transactions between Curbell Business Units and external customers. - Create, manage, communicate, and update IT related procedures, policies, standards to ensure high quality and uninterrupted service for our clients. Set annual targets related to IT operations and monitor the overall performance of the entire department. Assess and ensure compliance management with relevant regulatory requirements and guidelines. - Performs other duties as assigned. Job Specific Requirements: - Must be located in Buffalo/ WNY area or willing to relocate - Ability to perform routine office tasks that includes operating A computer for long periods of time, sitting, filing and communicating on the phone - Must be able to lift, carry, push, pull a maximum of 50 lbs Core Competencies: • Leadership • Communication Skills • Problem Solving & Decision Making • Planning/Organizing/Project Management • Relationships, Influence & Problem Resolution • Coaching/Developing People & Teams
    $108k-149k yearly est. 60d+ ago
  • Chief Information Officer

    Neighborhood Health Center, WNY 3.9company rating

    Senior Information Technology Manager Job 7 miles from Buffalo

    If you believe healthcare is a right, that everyone deserves equitable access to high quality care so they can enjoy their highest level of health and wellbeing, and you see diversity in our community as a strength - consider joining us at Neighborhood! We are seeking a strategic leader who is evolving to address the latest security and platform challenges, while managing the human side of change. Our CIO candidate will embrace their relationship with their internal customer and have energy around collaboration with senior leadership. About the Role: As Chief Information Officer (CIO) and leader of your IT department, you'll champion IT projects focusing on cyber security and IT infrastructure. You'll use your strategic thinking to plan and implement projects that develop the department's strategy and solve problems. You'll report directly to the VP of Operations and be a member of our strategic leadership, collaborating with other executive leaders to advise on IT best practices, and provide leadership and direction for the IT staff. Essential duties include: + Lead IT strategic plan, including cyber security, network, hardware and software. + Collaborate with senior leaders to develop forward looking models and initiatives that provide insight into Neighborhood's clinical operations, provision of care, and efficiencies. + Supervise and develop a multi-site IT team. + Monitor and manage network and computer systems to ensure performance and security + Understand your customer, communicate with highly technical employees as well as individuals with little IT experience. + Lead with resiliency, and ensure Neighborhood's security. The CIO will be primarily based at our Blasdell location, 4233 Lake Avenue in Blasdell, and will also travel to other Neighborhood sites on a regular basis. What it's Like to Work at Neighborhood: The top three words employees say describe the work environment are: inclusive, teamwork, supportive. These are from an anonymous survey of Neighborhood employees for the Buffalo Business First Best Places to Work competition. Neighborhood has earned "finalist" distinction in the competition the last three years. We are a group of flexible, kind, and diverse individuals who are open to each other's ideas, and see opportunities to innovate and find solutions when challenges arise. Education and Experience to be CIO: + Bachelor's degree in Computer Science or related field + Minimum of 8 years experience in IT in Healthcare, 3+ years in senior level management + Proven experience in all facets of IT, including systems applications, database administration, financial systems, networks, telecommunications, hardware & software. What We Offer: Compensation: $110,000 - $115,000 Benefits: You'll have options for medical, dental, life, and supplemental insurance. We also offer a 403b match, health savings accounts with employer contribution, wellbeing programs, generous paid time off and twice yearly bonus potential. Neighborhood Health Center is an equal opportunity employer committed to the practice of equity and inclusion. About Neighborhood: Neighborhood Health Center is the largest and longest serving Federally Qualified Health Center in Western New York, and is the highest ranked health center for quality in the region. We provide access to primary and integrated healthcare services all under one roof, regardless of a person's ability to pay. Services include internal/family medicine, pediatrics, OB-GYN, dentistry, podiatry, psychiatry, vision care, nutrition and behavioral health counseling, and pharmacy services. We're working toward an equitable Western New York where all enjoy their highest level of health and wellbeing. Qualifications Education Required + Bachelors or better
    $110k-115k yearly 33d ago

Learn More About Senior Information Technology Manager Jobs

How much does a Senior Information Technology Manager earn in Buffalo, NY?

The average senior information technology manager in Buffalo, NY earns between $99,000 and $180,000 annually. This compares to the national average senior information technology manager range of $98,000 to $179,000.

Average Senior Information Technology Manager Salary In Buffalo, NY

$133,000

What are the biggest employers of Senior Information Technology Managers in Buffalo, NY?

The biggest employers of Senior Information Technology Managers in Buffalo, NY are:
  1. Wsp USA Buildings Inc.
  2. Deloitte
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