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  • Service Delivery Manager - III (USD)

    Ampcus Incorporated 4.5company rating

    Senior information technology manager job in Philadelphia, PA

    Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team. Job Title: Service Delivery Manager - III (USD). Job Overview The Production Readiness Manager is responsible for ensuring operational readiness across people, processes, and technology in support of new capability launches, enhancements, and continuous improvements. This role bridges business and IT functions to ensure seamless transitions into production environments, with a strong focus on supportability, maintainability, and value realization. Key Responsibilities: Evaluate initiatives to determine release readiness requirements for Business, IT, and external stakeholders. Partner with Program Leads, Project Managers, Business Analysts, and Technical Leads to define or update operational models. Collaborate with Production Services and Software Maintenance teams to develop artifacts and job aids for monitoring and troubleshooting. Create support manuals outlining software flows, infrastructure components, team engagement protocols, and SLAs. Facilitate knowledge transfer and capability demonstrations to IT Production teams. Monitor post-release stability and performance, providing feedback for future improvements. Coordinate training and communication plans with business teams. Lead project gating processes and track deliverables for release readiness. Manage readiness activities using Agile SAFe tools (preferably JIRA). Occasionally support weekend activities as needed. Must-Have Skills & Experience: 7-8 years in release management or production readiness across AWS Cloud, On-premises, and SaaS environments. Proven problem-solving and critical-thinking abilities. Strong interpersonal and communication skills, including presenting to leadership. Ability to influence and negotiate across a matrixed organization. Experience with large integrated programs and process improvement. Self-directed, results-oriented, and deadline-driven. Comfortable working under pressure and navigating ambiguity. Deal Breakers: Lack of interpersonal experience across cross-functional teams. No demonstrated problem-solving capabilities. No project management background. Team & Culture: Collaborative, fast-paced environment within GBS IT. Emphasis on continuous improvement and operational excellence. Open to individuals who are enthusiastic advocates for change and innovation. Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.
    $88k-131k yearly est. 5d ago
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  • 3014 - Manager, Program/Project II (MANP2)

    Alaka'i Services Group Inc./Po'e Hana Group, Inc.

    Senior information technology manager job in Philadelphia, PA

    Support project management activities by coordinating schedules, deliverables, and reporting in support of Navy cybersecurity efforts. Key Responsibilities Support project planning and execution Track schedules and deliverables Prepare status reports Coordinate with technical teams Qualifications Citizenship: U.S. Citizenship required Education: Bachelor's degree Experience: Minimum 5 years project support experience Skills: Organization; communication; reporting Required Systems, Tools, and Framework Experience Project tracking tools Microsoft Office We are an Equal Opportunity Employer and strive to provide equal employment opportunity to all applicants and staff in accordance with sound employee relations practices and federal and state laws. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, marital status, ancestry, genetic information, pregnancy status, or any other characteristic protected by law.
    $90k-130k yearly est. 5d ago
  • Program Manager/Training Lead

    Contact Government Services

    Senior information technology manager job in Philadelphia, PA

    Employment Type: Full Time Department: Project Management Here at CGS, we are seeking a Program Manger/Training Lead to assist with the design, development, and delivery of training for internal and external audiences for a government client. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: Review draft Training Plans and collaborate with the transformation readiness team to finalize. Design, develop, and deliver substantive and role-based training as defined in the VCF Transformation Training Plan, and summarized above. The system integrator will provide test scenarios and my VCF system screenshots to inform the training materials. Design, develop, and co-deliver VCF Substantive training for VCF staff on end-to-end claims lifecycle processes. Substantive training includes curriculum and standardized materials related to policies and procedures for claim review, claim administration, quality control, and payment. The content for these training modules will be provided by VCF subject matter experts. These same experts will co-deliver the training with the support of this vendor training team. This training, which will be delivered as instructor led, in-person, and virtually, will be delivered to approximately 10-75 VCF staff members, depending on the subject matter of the training. Design and create user-friendly, professional quality graphics and communication media for How-To Guides, website content, and other communications vehicles necessary to inform and educate the public, law firms, and VCF staff about VCF Transformation and the related process and system changes. In partnership with the VCF team and the system integrator, provide support to staff to ease the transition and ensure a successful rollout of the transformed claim review and operational processes. The selected vendor will work with the VCF Transformation Readiness Team to determine the overall training schedule and timeline Design and develop my VCF system training using training materials delivered by the my VCF System Integrator. Design and develop communication materials for internal and external audiences. Support the design and development of internal and external communications as directed by the VCF. This includes development of PowerPoints, handouts, and supporting the planning and execution of focus groups. Submit for approval by VCF all communications and training materials and track the materials through the approval process to ensure that they are appropriately prioritized, and any necessary adjustments are made. Qualifications: Ability to design and develop comprehensive training approach, curriculum, and materials, including manuals, tutorials, and e-learning modules Minimum of 5 years' experience developing training for clients Strong leadership skills to manage and guide the training team, coordinate overall schedule and activities with the VCF Transformation Readiness Team Lead, and communicate updates to VCF leadership Ability to manage multiple concurrent training workstreams, ensuring quality, on-time deliverables Bachelor's degree in a relevant field required Minimum of 7 years' experience managing training and communications teams and schedules to achieve successful outcomes Experience with Salesforce preferred Must have experience using Adobe Captivate for training development Ability to obtain a Public Trust clearance. Must be a United States citizen. Our commitment Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. Health, Dental, and Vision Life Insurance 401k Flexible Spending Account (Health, Dependent Care, and Commuter) Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: ************************************* For more information about CGS please visit: ************************** or contact: Email: ******************* #CJ $180,000 - $200,000 a year
    $180k-200k yearly 5d ago
  • Senior Project Manager

    AES Corporation 4.8company rating

    Senior information technology manager job in Philadelphia, PA

    Are you ready to be part of a company that's not just talking about the future, but actively shaping it? Join The AES Corporation (NYSE: AES), a Fortune 500 company that's leading the charge in the global energy revolution. With operations spanning 14 countries, AES is committed to shaping a future through innovation and collaboration. Our dedication to innovation has earned us recognition as one of the Top Ten Best Workplaces for Innovators by Fast Company in 2022. And with our certification as a Great Place to Work, you can be confident that you're joining a company that values its people just as much as its groundbreaking ideas. AES is proudly ranked #1 globally in renewable energy sales to corporations, and with $12.7B in revenues in 2023, we have the resources and expertise to make a significant impact as we provide electricity to 25 million customers worldwide. As the world moves towards a net-zero future, AES is committed to meeting the Paris Agreement's goals by 2050. Our innovative solutions, such as 24/7 carbon-free energy for data centers, are setting the pace for rapid, global decarbonization. If you're ready to be part of a company that's not just adapting to change, but driving it, AES is the place for you. We're not just building a cleaner, more sustainable future - we're powering it. Apply now and energize your career with a true leader in the global energy transformation. AES Clean Energy is currently seeking a Senior Project Manager to oversee high impact photovoltaic solar and energy storage projects through development, construction, commissioning and turnover to Operations. The successful candidate will assist in due diligence on potential project acquisitions, lead construction planning activities, define EPC scopes of work for projects nearing construction, and act as an Owner's Project Manager to plan and oversee progress of active construction projects. This position will report to the Director of Project Management. The role requires the ability to manage high impact distributed generation and utility scale projects and portfolios and to travel periodically to project locations. Key Responsibilities: Define and document RFPs and scope of work packages for 3rd party EPC firms. Lead in EPC selection and contract negotiation. Conduct due diligence on potential solar sites, evaluate the suitability of identified sites and participate in due diligence review, analysis of various reports (i.e. environmental, geo-tech, etc.). Work alongside Development in determining internal budget and project schedules for a Project Execution Plan. Act as the Owner's Representative for Engineering, Procurement and Construction (EPC) Contract Management on high impact and utility-scale PV solar and energy storage projects in the US. Responsible for leading the EPC Contract negotiations with the project Legal, Contract Management and SME teams. Review and manage EPC Contractor schedules, budgets, scope, subcontractors, EHS plans, and permit compliance Manage and coordinate utility interconnection processes for construction projects and related documentation needed for project interconnection and testing Manage engagements with project stakeholders and act as a representative of the company for interactions with landowners, local governmental agencies, customers, contractors, equipment and materials suppliers, and other stakeholders. Support permitting and jurisdictional approval processes as needed for project construction. Coordinate with EPC contractors and equipment vendors to ensure adherence to and compliance with contract terms and delivery of contractual deliverables in accordance with the project budget and schedule. Manage and coordinate activities of internal team of project engineering, commissioning, procurement, asset management, legal, finance, and accounting staff as well as deliverables of EPC Contractor, project stakeholders, and regulatory and permitting authorities. Ensure project quality control and safe construction practices by conducting on-site inspections as needed, coordinating with 3rd party firms if necessary. Lead project status update meetings with AES management, energy off-takers, utilities, EPCs, and finance counterparties, facilitating discussions with a detailed project plan and high-level status dashboard. Manage the collection, organization and filing of all project documentation, both internally and for external third-party stakeholders and project financing needs Lead the coordination of project turnover exercises from Construction to the Asset Operations team for assigned projects. Assist with the development of internal operating policies, standards and procedures. Skills and Qualifications: Undergraduate Degree in engineering, project management, construction management, or equivalent. At least 10+ years professional experience in a project management role for the construction of renewable energy projects is required. Require familiarity with photovoltaic solar design and technical standards as well as civil and structural technical knowledge. Experience in leading EPC Contract negotiations required. Experience in utility scale PV solar project construction required, experience in energy storage preferred Project Management Institute PMP certification preferred. Strong proficiency with CPM scheduling. Superior communication and presentation skills, both written and verbal. Superior stakeholder management skills required Outstanding interpersonal skills, including an ability to maintain calm and effective exchanges by all parties during stressful situations. Excellent organizational skills demonstrated by clear and effective project plans and executive level reporting that ensure timely action and decision making in time-pressured scenarios. Proficiency in Microsoft Word, Excel and PowerPoint as well as Adobe Acrobat. Willingness and ability to travel to various project locations up to 30%. Spanish language skills a plus. AES is an Equal Opportunity Employer who is committed to building strength and delivering long-term sustainability through diversity and inclusion. Respecting all backgrounds, differences and perspectives enables us to improve the lives of our people, customers, suppliers, contractors, and the communities in which we live and work. All qualified applicants will receive consideration for employment without regard to sex, sexual orientation, gender, gender identity and/or expression, race, national origin, ethnicity, age, religion, marital status, physical or mental disability, pregnancy, childbirth, or related medical condition, military or veteran status, or any other characteristic protected under applicable law. E-Verify Notice: AES will provide the Social Security Administration (SSA) and if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization. The expected salary for this position, at commencement of employment, is between $146,000 and $182,750/Annual; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements such as annual bonus, in addition to a full range of medical, dental, vision, life, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if a candidate receives an offer of employment. If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
    $146k-182.8k yearly 5d ago
  • Technical Manager - ITS Traffic Engineering

    AtkinsrÉAlis

    Senior information technology manager job in Philadelphia, PA

    Why join us? AtkinsRéalis is growing fast in the U.S.-and there's never been a more exciting time to be part of our journey. We're committed to engineering a better future for our planet and its people. That means creating solutions that matter, and building a workplace where every voice is heard, every perspective counts, and everyone belongs. By connecting people, data, and technology across our global network, we're tackling some of the world's most complex challenges. And we're looking for passionate, driven professionals like you to help shape what's next. Let's build the future-together. We are seeking a Technical Manager - ITS Traffic Engineering - to join our team in Philadelphia, PA or Edison, NJ. About Us AtkinsRéalis is a world-class engineering services and nuclear organization. For over 50 years, we've partnered with public and private clients across the U.S. to deliver infrastructure planning, engineering, construction, environmental consulting, urban planning, architecture, and program management. Our depth and breadth of expertise enables us to tackle the most technically complex and time-sensitive projects-driving innovation, resilience, and real-world impact where it matters most. How will you contribute to the team? Staff Administration: With Technical Director, BU Managers and Project Managers, identifies current and future staffing availability based on technical and budgetary requirements of future workload and manpower projections. Recommends salary levels for new hires and initiates salary and position adjustment actions for staff, subject to senior management review and approval. Conducts semi-annual performance reviews and annual career planning sessions with direct reports. Provides staff with ongoing performance feedback and counsel to promote improved performance and career development. Helps staff identify and pursue technical and professional development activities consistent with their career development goals and work unit objectives/company needs. Ensures staff compliance with company policies and procedures. Project Production and Management: Ensure appropriate staff allocation to projects in consideration of project schedules, budgets, key milestone dates and work products. Monitors and enforces compliance with established quality control standards, ensuring that appropriate quality assurance activities are being performed throughout the operating unit. Reviews project QC plans and periodic QA compliance audits on current or recently completed projects. Assists staff in resolving problems concerning work with the various business units. Technical Excellence: Maintains visibility and professional currency by actively participating in professional and civic organizations and encourages staff to do the same. Works with Practice and Technical Directors to design and implement development tracks for technical staff, with a focus on building technical excellence at all levels of the organization. Marketing and Client Maintenance: May participate in pursuing new project opportunities for firm by maintaining contacts with current and prospective clients. Contracts and Financial: May assist sales leads and project managers to staff new pursuits and contract negotiations. Approves purchase requests for capital items as specified in the Authorization Matrix. Performs such other duties as the supervisor may from time to time deem necessary What will you contribute? Bachelor's degree in field of practice. Post graduate degree preferred. Management coursework and/or MBA a plus. This level may be achieved by technical professionals or technical managers with 10 years of experience since B.S., with at least three of these years in positions with project management or supervisory responsibilities. Professional registration in field of practice is required, if available, e.g., P.E., A.I.C.P., R.A., or R.L.A. What we offer at AtkinsRéalis: At AtkinsRéalis, our values-Safety, Integrity, Collaboration, Innovation, and Excellence-are more than just words. They are the foundation of who we are and how we work. These principles shape our culture, guide our decisions, and inspire us to create an environment where every team member feels empowered to grow, succeed, and make a meaningful impact. Depending on your employment status, AtkinsRéalis benefits may include medical, dental, vision, company-paid life and short- and long-term disability benefits, employer-matched 401(k) with 100% vesting, employee stock purchase plan, Paid Time Off, leaves of absences options, flexible work options, recognition and employee satisfaction programs, employee assistance program, and voluntary benefits. You can review our comprehensive benefits page here Are you ready to expand your career with us? Apply today and help us shape something extraordinary. AtkinsRéalis is an equal opportunity, Drug-Free employer EOE/Veteran/Disability Please review AtkinsRéalis' Equal Opportunity Statement here. AtkinsRéalis cares about your privacy and is committed to protecting your privacy. Please consult our Privacy Notice our Careers site to know more about how we collect, use and transfer your Personal Data. By submitting your personal information to AtkinsRéalis, you confirm that you have read and accept our Privacy Notice. Expected compensation range is between $190,000 - $240,000 annually depending on skills, experience, and geographical location. Note to staffing and direct hire agencies: In the event a recruiter or agency who is not on our preferred supplier list submits a resume/candidate to anyone in the company, AtkinsRéalis family of companies, we explicitly reserve the right to recruit and hire the candidate(s) at our discretion and without any financial obligation to the recruiter or agency. ***************************************************** Worker TypeEmployeeJob TypeRegular At AtkinsRéalis , we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.
    $190k-240k yearly Auto-Apply 60d+ ago
  • Technical Manager - ITS Traffic Engineering

    Atkinsrealis

    Senior information technology manager job in Philadelphia, PA

    Why join us? AtkinsRéalis is growing fast in the U.S.-and there's never been a more exciting time to be part of our journey. We're committed to engineering a better future for our planet and its people. That means creating solutions that matter, and building a workplace where every voice is heard, every perspective counts, and everyone belongs. By connecting people, data, and technology across our global network, we're tackling some of the world's most complex challenges. And we're looking for passionate, driven professionals like you to help shape what's next. Let's build the future-together. We are seeking a Technical Manager - ITS Traffic Engineering - to join our team in Philadelphia, PA or Edison, NJ. About Us AtkinsRéalis is a world-class engineering services and nuclear organization. For over 50 years, we've partnered with public and private clients across the U.S. to deliver infrastructure planning, engineering, construction, environmental consulting, urban planning, architecture, and program management. Our depth and breadth of expertise enables us to tackle the most technically complex and time-sensitive projects-driving innovation, resilience, and real-world impact where it matters most. How will you contribute to the team? * Staff Administration: With Technical Director, BU Managers and Project Managers, identifies current and future staffing availability based on technical and budgetary requirements of future workload and manpower projections. Recommends salary levels for new hires and initiates salary and position adjustment actions for staff, subject to senior management review and approval. Conducts semi-annual performance reviews and annual career planning sessions with direct reports. Provides staff with ongoing performance feedback and counsel to promote improved performance and career development. Helps staff identify and pursue technical and professional development activities consistent with their career development goals and work unit objectives/company needs. Ensures staff compliance with company policies and procedures. * Project Production and Management: Ensure appropriate staff allocation to projects in consideration of project schedules, budgets, key milestone dates and work products. Monitors and enforces compliance with established quality control standards, ensuring that appropriate quality assurance activities are being performed throughout the operating unit. Reviews project QC plans and periodic QA compliance audits on current or recently completed projects. Assists staff in resolving problems concerning work with the various business units. * Technical Excellence: Maintains visibility and professional currency by actively participating in professional and civic organizations and encourages staff to do the same. Works with Practice and Technical Directors to design and implement development tracks for technical staff, with a focus on building technical excellence at all levels of the organization. * Marketing and Client Maintenance: May participate in pursuing new project opportunities for firm by maintaining contacts with current and prospective clients. * Contracts and Financial: May assist sales leads and project managers to staff new pursuits and contract negotiations. Approves purchase requests for capital items as specified in the Authorization Matrix. * Performs such other duties as the supervisor may from time to time deem necessary What will you contribute? * Bachelor's degree in field of practice. Post graduate degree preferred. Management coursework and/or MBA a plus. This level may be achieved by technical professionals or technical managers with 10 years of experience since B.S., with at least three of these years in positions with project management or supervisory responsibilities. * Professional registration in field of practice is required, if available, e.g., P.E., A.I.C.P., R.A., or R.L.A. What we offer at AtkinsRéalis: At AtkinsRéalis, our values-Safety, Integrity, Collaboration, Innovation, and Excellence-are more than just words. They are the foundation of who we are and how we work. These principles shape our culture, guide our decisions, and inspire us to create an environment where every team member feels empowered to grow, succeed, and make a meaningful impact. Depending on your employment status, AtkinsRéalis benefits may include medical, dental, vision, company-paid life and short- and long-term disability benefits, employer-matched 401(k) with 100% vesting, employee stock purchase plan, Paid Time Off, leaves of absences options, flexible work options, recognition and employee satisfaction programs, employee assistance program, and voluntary benefits. You can review our comprehensive benefits page here Are you ready to expand your career with us? Apply today and help us shape something extraordinary. AtkinsRéalis is an equal opportunity, Drug-Free employer EOE/Veteran/Disability Please review AtkinsRéalis' Equal Opportunity Statement here. AtkinsRéalis cares about your privacy and is committed to protecting your privacy. Please consult our Privacy Notice our Careers site to know more about how we collect, use and transfer your Personal Data. By submitting your personal information to AtkinsRéalis, you confirm that you have read and accept our Privacy Notice. Expected compensation range is between $190,000 - $240,000 annually depending on skills, experience, and geographical location. Note to staffing and direct hire agencies: In the event a recruiter or agency who is not on our preferred supplier list submits a resume/candidate to anyone in the company, AtkinsRéalis family of companies, we explicitly reserve the right to recruit and hire the candidate(s) at our discretion and without any financial obligation to the recruiter or agency. ***************************************************** Worker Type Employee Job Type Regular At AtkinsRéalis, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.
    $190k-240k yearly Auto-Apply 60d+ ago
  • IT Operations Manager / Tech Lead, Workspace Level 3 Support (US)

    TDI 4.1company rating

    Senior information technology manager job in Mount Laurel, NJ

    Hours: 40 Pay Details: $91,000 - $136,240 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Technology Solutions Job Description: The Manager IT Operations manages or leads a team of IT professionals in providing a broad range of IT Operations services, support and solutions to the organization, ensuring enterprise standards are met and business objectives are achieved. This role will lead and manage a team of highly skilled Level 3 Desktop Support Technicians, providing technical leadership and ensuring the effective operation of enterprise-wide technology. This role demands extensive technical understanding of Windows OS, acting as SME of windows operating systems, experience and a commitment to continuous learning and understanding on Incident and Problem management with ability to manage multiple Incidents simultaneously. Responsibilities: Lead and Mentor the Level 3 Desktop Support team, providing guidance on Incidents Including Windows and Mac OS End to end support for Windows OS and Mac OS in a production environment - Managing escalated incidents from Service Desk Level 1/2, LoB business partners, technical leadership, and application owners. Oversee the review, analysis, and evaluation of information technology systems and change controls, leveraging a wide breadth of concepts, practices, and tools. Proactively identify and remediate issues as needed to ensure compliance and security. Lead team in proactive remediation efforts. Provide expert technical guidance as SME. Provide complex troubleshooting/problem resolution to clients, team members, and project teams. Identify root causes of issues and implement targeted, controlled remediation plans. Lead and mentor team on implementation and rollout development. Utilize strong communication, analysis, and coaching skills to enhance team performance and collaboration. Depth & Scope: Responsible for managing multiple teams and/or projects with increasing degree of complexity and broad scope Works independently and often autonomously in the management of projects, teams and operational disciplines and develops strategic thinking/ planning in the execution of work plans May manage system enhancements, new releases or projects typically focused on a specific product/system/application of moderate scope and complexity Manages/Leads a group (e.g., Less Than 25) of IT professionals Manages projects and teams (including financials) and advocates for the re-usability of architecture and processes by new business initiatives Manages problem resolution, plans and strategies for operational advancement Education & Experience: Undergraduate degree or Technical Certificate Graduate degree, preferred 7+ years relevant experience Preferred Qualifications: The candidate must hold a range of broad technical knowledge of IT infrastructure Subject matter expert (SME) in Windows desktop technologies. Deep understanding of the windows operating system in an enterprise environment. PowerShell scripting- working knowledge and experience in reading and writing scripts Working knowledge of enterprise infrastructure as it applies to end user devices Azure / AD GPO / Intune SCCM / MECM Skills and discipline to keep systems patched, monitored, and performing optimally. SCCM experience with understanding of configuration baselines, OSD, and deployments Excellent oral and written communications, able to work independently and effectively communicate with team. Ability to troubleshoot OS at an in-depth level using various tooling. Expertise troubleshooting MS Windows OS, hardware/driver and application issues Knowledge to support Mac OS in an enterprise setting. Strong leadership, creative problem-solving, planning and organization skills Able to troubleshoot web application issues at a high-level using tooling and debugging Strong analytical and problem-solving capabilities. Ability to prioritize and execute tasks in a high-pressure environment. Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% Domestic Travel - Occasional International Travel - Never Performing sedentary work - Continuous Performing multiple tasks - Continuous Operating standard office equipment - Continuous Responding quickly to sounds - Occasional Sitting - Continuous Standing - Occasional Walking - Occasional Moving safely in confined spaces - Occasional Lifting/Carrying (under 25 lbs.) - Occasional Lifting/Carrying (over 25 lbs.) - Never Squatting - Occasional Bending - Occasional Kneeling - Never Crawling - Never Climbing - Never Reaching overhead - Never Reaching forward - Occasional Pushing - Never Pulling - Never Twisting - Never Concentrating for long periods of time - Continuous Applying common sense to deal with problems involving standardized situations - Continuous Reading, writing and comprehending instructions - Continuous Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
    $91k-136.2k yearly Auto-Apply 3d ago
  • IT Operations Manager

    Mymanagedtech

    Senior information technology manager job in Mount Laurel, NJ

    Effectively work with and lead a team of capable engineers. Solve problems and present solutions for day-to-day issues and long term projects. Plan effectively for future changes (i.e. Windows 10 end-of-life, changes to Microsoft MFA). Work within client environments to maintain a secure and highly available environment. Communicate with fellow engineers, vendors, and clients to promote a professional and positive environment. Job Responsibilities: - Serve as a team leader and escalation resource with regard to network and systems administration - To manage and/or assist in ongoing projects and day-to-day demands - Organize, coordinate, and prioritize multiple activities and resources (i.e. people, equipment, and supplies) and adhere to project schedules - Maintain complete and accurate documentation that can be referenced by other technicians easily and effectively Knowledge Required: - Networking: Layer 2 and 3 switching, NAS/SAN, VLANs, DNS, DHCP, Routing, VPN and related protocols - Concepts: Backup and Disaster Recovery Device Security Standards - Technologies we work with: NinjaOne RMM Unifi/Ubiquiti Synology NAS Windows Server (2012, 2019, etc) and associated roles FSMOs Active Directory RRAS DHCP DNS Microsoft 365 Management Microsoft 365 Admin Center, Entra ID, Azure, Exchange, Teams Microsoft Licensing and related best-practices Key Skills: - Communication - Whether through written or oral communication, always keep in mind the audience and setting, and express information in a respectful manner that is conducive to teamwork and maintaining a positive environment - Customer Service - An ability to effectively work with those who may lack knowledge in IT, build positive relationships with customers and vendors, and resolve concerns or issues that clients may present - Problem Solving - Identify problems in an environment, and develop solutions that efficiently resolve issues - Attention to Detail - In writing documentation, implementing solutions, or planning projects, mind details and be aware of the side effects specific actions may produce Education and Experience: Ten (10) years of experience in this or a related position
    $97k-134k yearly est. 15d ago
  • Business Applications Manager (Hands On)

    Provision People

    Senior information technology manager job in Lansdowne, PA

    Our award-winning client is seeking a Business Applications Manager to join their team.Our client, a dynamic manufacturing company in Lansdowne, PA, is seeking a skilled Business Applications Manager to oversee and optimize their ERP, WMS, and CRM systems. This is a primarily remote role with occasional on-site visits. Responsibilities: Manage and support the company's ERP, WMS, and CRM systems, ensuring optimal performance and functionality. Collaborate with business stakeholders to identify opportunities for process improvement and system enhancements. Lead and execute IT projects, including system implementations, upgrades, and customizations. Design, implement, and maintain data warehouses and business intelligence solutions to support data-driven decision-making. Ensure seamless integration of ERP, WMS, and CRM systems with other business applications and external systems. Provide technical support and training to users, resolving issues and answering questions. Oversee EDI processes, ensuring accurate and timely data exchange with partners. Required Qualifications: Bachelor's degree in Information Technology, Computer Science, or a related field. Proven experience in ERP system management, preferably Microsoft Dynamics. Strong understanding of manufacturing processes and operations. Expertise in data warehousing, business intelligence, and reporting tools (e.g., Power BI). Knowledge of EDI and integration technologies. Excellent problem-solving, analytical, and communication skills. Strong project management skills. Ability to work independently and as part of a team. Flexibility to work remotely with occasional on-site visits to Lansdowne, PA.
    $101k-133k yearly est. 60d+ ago
  • IT Operations Manager / Tech Lead, Workspace Level 3 Support (US)

    TD Bank 4.5company rating

    Senior information technology manager job in Mount Laurel, NJ

    Mount Laurel, New Jersey, United States of America **Hours:** 40 **Pay Details:** $91,000 - $136,240 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. **Line of Business:** Technology Solutions **Job Description:** The Manager IT Operations manages or leads a team of IT professionals in providing a broad range of IT Operations services, support and solutions to the organization, ensuring enterprise standards are met and business objectives are achieved. This role will lead and manage a team of highly skilled Level 3 Desktop Support Technicians, providing technical leadership and ensuring the effective operation of enterprise-wide technology. This role demands extensive technical understanding of Windows OS, acting as SME of windows operating systems, experience and a commitment to continuous learning and understanding on Incident and Problem management with ability to manage multiple Incidents simultaneously. **Responsibilities:** + Lead and Mentor the Level 3 Desktop Support team, providing guidance on Incidents Including Windows and Mac OS + End to end support for Windows OS and Mac OS in a production environment - Managing escalated incidents from Service Desk Level 1/2, LoB business partners, technical leadership, and application owners. + Oversee the review, analysis, and evaluation of information technology systems and change controls, leveraging a wide breadth of concepts, practices, and tools. + Proactively identify and remediate issues as needed to ensure compliance and security. Lead team in proactive remediation efforts. + Provide expert technical guidance as SME. Provide complex troubleshooting/problem resolution to clients, team members, and project teams. + Identify root causes of issues and implement targeted, controlled remediation plans. Lead and mentor team on implementation and rollout development. + Utilize strong communication, analysis, and coaching skills to enhance team performance and collaboration. **Depth & Scope:** + Responsible for managing multiple teams and/or projects with increasing degree of complexity and broad scope + Works independently and often autonomously in the management of projects, teams and operational disciplines and develops strategic thinking/ planning in the execution of work plans + May manage system enhancements, new releases or projects typically focused on a specific product/system/application of moderate scope and complexity + Manages/Leads a group (e.g., Less Than 25) of IT professionals + Manages projects and teams (including financials) and advocates for the re-usability of architecture and processes by new business initiatives + Manages problem resolution, plans and strategies for operational advancement **Education & Experience:** + Undergraduate degree or Technical Certificate + Graduate degree, preferred + 7+ years relevant experience **Preferred Qualifications:** + The candidate must hold a range of broad technical knowledge of IT infrastructure + Subject matter expert (SME) in Windows desktop technologies. Deep understanding of the windows operating system in an enterprise environment. + PowerShell scripting- working knowledge and experience in reading and writing scripts + Working knowledge of enterprise infrastructure as it applies to end user devices + Azure / AD + GPO / Intune + SCCM / MECM + Skills and discipline to keep systems patched, monitored, and performing optimally. + SCCM experience with understanding of configuration baselines, OSD, and deployments + Excellent oral and written communications, able to work independently and effectively communicate with team. + Ability to troubleshoot OS at an in-depth level using various tooling. Expertise troubleshooting MS Windows OS, hardware/driver and application issues + Knowledge to support Mac OS in an enterprise setting. + Strong leadership, creative problem-solving, planning and organization skills + Able to troubleshoot web application issues at a high-level using tooling and debugging + Strong analytical and problem-solving capabilities. + Ability to prioritize and execute tasks in a high-pressure environment. **Physical Requirements:** Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% + Domestic Travel - Occasional + International Travel - Never + Performing sedentary work - Continuous + Performing multiple tasks - Continuous + Operating standard office equipment - Continuous + Responding quickly to sounds - Occasional + Sitting - Continuous + Standing - Occasional + Walking - Occasional + Moving safely in confined spaces - Occasional + Lifting/Carrying (under 25 lbs.) - Occasional + Lifting/Carrying (over 25 lbs.) - Never + Squatting - Occasional + Bending - Occasional + Kneeling - Never + Crawling - Never + Climbing - Never + Reaching overhead - Never + Reaching forward - Occasional + Pushing - Never + Pulling - Never + Twisting - Never + Concentrating for long periods of time - Continuous + Applying common sense to deal with problems involving standardized situations - Continuous + Reading, writing and comprehending instructions - Continuous + Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. **Who We Are:** TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. **Our Total Rewards Package** Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (*************************************** **Additional Information:** We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. **Colleague Development** If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. **Training & Onboarding** We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. **Interview Process** We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. **Accommodation** TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at *************** . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process. Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
    $91k-136.2k yearly 51d ago
  • Director of Technology and Enterprise Systems

    Sebpo

    Senior information technology manager job in Marlton, NJ

    The Director of Enterprise Applications & Technology leads the selection, procurement, deployment, and management of SEBPO's enterprise technology systems, ensuring they align with business goals. This role oversees platforms such as Finance, CRM, HR, and Productivity as well as our personal computing hardware and software. The Director partners with leaders across Finance, HR, Operations, and GTM to deliver efficient and secure solutions that support SEBPO's global operations and client delivery. Essential Duties and Responsibilities: Develop and execute SEBPO's enterprise applications strategy to support business priorities Oversee core platforms including Oracle Fusion (ERP and HCM), Salesforce, Google, and Microsoft Partner with business leaders to optimize workflows and improve system integration across departments Work closely with InfoSec to ensure our platforms and users remain secure Lead digital transformation and automation initiatives to increase operational efficiency Ensure data integrity, system security, and compliance with company and regulatory standards Manage vendor relationships, contracts, and performance for enterprise applications, ensuring any new purchases and renewals occur in a timely and cost-efficient manner Build and lead a global team responsible for application development, support, and operations Establish governance, documentation, and best practices for enterprise systems Monitor platform performance and implement improvements based on user feedback and business needs Manage and monitor in-office technology, procurement, platforms, systems, and user experience, along with help desk
    $116k-167k yearly est. 41d ago
  • Information Technology Professional

    U.S. Navy 4.0company rating

    Senior information technology manager job in Camden, NJ

    To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military
    $74k-106k yearly est. 18d ago
  • Manager, Business Systems (Plan and Make)

    6942-Abiomed Legal Entity

    Senior information technology manager job in Cherry Hill, NJ

    At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at ******************* Job Function: Technology Product & Platform Management Job Sub Function: Business Systems Analysis Job Category: People Leader All Job Posting Locations: Danvers, Massachusetts, United States of America Job Description: We are searching for the best talent for Manager, Business Systems (Plan and Make). Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding the possibilities of Cardiovascular? Ready to join a team that's reimagining how we heal? Our Cardiovascular team develops leading solutions for heart recovery, electrophysiology, and stroke. You will join a proud heritage of continually elevating standards of care for stroke, heart failure and atrial fibrillation (AFib) patients. Your unique talents will help patients on their journey to wellness. Learn more at *******************/medtech As the Manager Business Systems Plan and Make you will be part of the global Supply Chain organization and will lead a team of Business Analysts and Engineers. Your team supports all users within the Plan and Make organization through establishment of reliable and efficient business processes. Your team manages changes to continuously improve processes towards higher efficiency, higher predictability and increased cost savings. You have a passion for leveraging IT solutions to optimize supply chain performance and capabilities. You will work closely with functional leads to support and capture business objectives and translate them into user requirements. You will be overseeing the strategic technology roadmap and act as the business partner for IT. Principal Duties and Responsibilities: Lead and manage a team of Business Analysts and Engineers. Establish efficient, safe and compliant processes for Plan and Make Oversee the technology roadmap for Plan and Make and manage priorities for requested changes from your internal customers Lead projects related to system change implementations, coordinate validation testing, operation procedure updates and training in a global setting Establish and maintain the Manufacturing Execution System (MES) and support new product introductions per master data and system configuration Establish and maintain end-to-end Material Resource Planning (MRP) in SAP Own or coordinate CAPA or NC actions related to systems your team supports Required Qualifications and Conditions: Master degree of Engineering, Information Technology or equivalent 3+ years' experience in operations as supervisor or manager (Plan, Source, Make or Deliver) Strong technical aptitude Proven record of experience in Computer System Validation (CSV) both theory and hands-on experience Skilled in translating from complex technical language to business language and back Experience in FDA regulated industry and familiarity with CFR 21 Part 11, GMP, SAS, and Sarbanes Oxley Excellent Presentation, Communication and Inter-Personal skills On-site presence required Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, please contact us via *******************/contact-us/careers or contact AskGS to be directed to your accommodation resource. The anticipated base pay range for this position is $99,000.00 to $170,900.00 The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation's performance over a calendar/performance year. Bonuses are awarded at the Company's discretion on an individual basis. Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Employees may be eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401k).This position is eligible to participate in the Company's long-term incentive program. Employees are eligible for the following time off benefits: Vacation - up to 120 hours per calendar year. Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington - up to 56 hours per calendar year. Holiday pay, including Floating Holidays - up to 13 days per calendar year. Work, Personal and Family Time - up to 40 hours per calendar year. For additional general information on Company benefits, please go to: - ********************************************* This job posting is anticipated to close on March 31, 2026. The Company may however extend this time-period, in which case the posting will remain available on *************************** to accept additional applications. Required Skills: Preferred Skills: Compliance Management, Consulting, Cyber Investigations, Developing Others, Fact-Based Decision Making, Human-Computer Interaction (HCI), Inclusive Leadership, Leadership, Network Configuration Management, Operating Systems (OS), Operations Management, Organizing, Resource Allocation, Scripting Languages, Software Development Management, Systems Development, Systems Management, Team Management, Technologically Savvy
    $99k-170.9k yearly Auto-Apply 3d ago
  • IT Director of Infrastructure

    City of Philadelphia 4.6company rating

    Senior information technology manager job in Philadelphia, PA

    The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia's businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city's technology assets and the return on the city's technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency. Job Description The Director of Infrastructure reports to the Chief Technology Officer and is responsible for leading the enterprise and solution architecture functions. This role ensures that architectural roadmaps align with business strategies and enterprise transformation activities. The Director manages a team of enterprise and solution architects and works with senior leadership to develop and execute organizational strategy, support enterprise change, and optimize technology investments. Principal Responsibilities: Architecture: Establish and enforce architectural principles, standards, and governance to ensure consistency and interoperability across the enterprise. Take a holistic view of the organization, considering how different projects and systems interact and contribute to the overall architecture. Create and maintain comprehensive enterprise architecture models, encompassing business, data, application, and technology domains. Develop and maintain technology roadmaps to guide the evolution of the IT landscape to meet future business requirements. Evaluate and recommend technologies and oversee their integration into the overall enterprise architecture. Consider factors such as reliability, scalability, flexibility, and security in architecture decisions to ensure the long-term success of the City. Infrastructure: Oversee daily activities of the Enterprise & Solution Architects and related staff. Provide direction and supervision to a cloud support team. Direct the day-to-day operations for areas within their purview, including creating and managing strategies, plans, policies, and procedures. Evaluate new technologies and tools to determine their suitability for integration into the product and enterprise-wide architecture. Identify and mitigate potential risks related to technology solutions, ensuring security, compliance, and scalability. Manage risks associated with technology decisions, considering factors like compliance, security, and long-term sustainability. Collaborate with IT Security & Governance to ensure compliance and approved pathways to production for all domain initiatives. Platform Engineering: Manage project budgets, timelines, and resources while maintaining a high level of quality in deliverables. Train, coach, and mentor employees under their supervision. Participate in or lead hiring processes, as needed. Collaborate with leaders from various departments to understand business needs and ensure IT initiatives support organizational objectives. Provide guidance to product, solution architects, and development teams, ensuring adherence to architectural principles and best practices. Qualifications A bachelor's or master's degree in computer science, information technology, or a related field, or equivalent experience is required. Candidates must have 7+ years of experience in software development, architecture, and design with a proven track record of successful project delivery. Required Skills and Abilities: Proficiency in architecture modeling tools and languages. Strong knowledge of relevant technologies, frameworks, and design patterns. Excellent communication and interpersonal skills to effectively collaborate with diverse teams and stakeholders. Strong analytical and problem-solving skills to address complex architectural challenges. Ability to adapt to evolving technologies and business needs. Strong knowledge of Disaster Recovery and Business Continuity Planning best practices. Strong knowledge of Microsoft product stake. Additional Suggested Skillsets: Security and HIPAA compliance in networked solution(s). Experience with monitoring and alerting software tools and systems, such as SolarWinds, What's Up Gold, and PagerDuty. Understanding of AWS/Azure Virtual and Cloud environments. Data Center design, maintenance and Support. Knowledge of common Hypervisor technologies (VMware, Azure Local, Nutanix) Additional Information Salary Range: $120,000 - $149,000 Did you know? ● We are a Public Service Loan Forgiveness Program qualified employer : 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities ● We offer Comprehensive health coverage for employees and their eligible dependents ● Our wellness program offers eligibility into the discounted medical plan ● Employees receive paid vacation, sick leave, and holidays ● Generous retirement savings options are available *The successful candidate must be a city of Philadelphia resident within six months of hire Please note that effective September 1, 2021, the City of Philadelphia is requiring all new employees to present proof of vaccination against COVID-19. The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at ************ or send an email to *********************** more information, go to: Human Relations Website: ******************************************************
    $120k-149k yearly 60d+ ago
  • Senior Manager National Systems Training

    Otsuka America Pharmaceutical Inc. 4.9company rating

    Senior information technology manager job in Trenton, NJ

    The Field Force Effectiveness team at Otsuka America Pharmaceutical, Inc. plays a highly visible role in optimizing the performance of the sales and marketing efforts, for the field sales teams. As a result, Systems Training plays a key role in ensuring that the sales force understands how to effectively utilize our technology to enhance customer interactions, optimize selling opportunities and provide insight on our business processes that support our business. The Senior Manager of National Systems Training work with the field sales teams to design, develop and deliver new hire systems tech training on our InGenius (CRM System), ORION (Field Reporting) and Business Planning system across all brands. The role is also responsible or continual training on system enhancements and capabilities for the organization. In addition, the role will require system training content updates and cross collaboration between systems owners and multiple departments such as compliance, operations, IT, sales leadership, and marketing partners. The Senior Manager of National Systems Training will report to the Director, of Marketing and Sales Technologies and partner closely Training & Development & Home Office functions. In addition, the role will work with our internal Field Force Effectiveness points to identify user experience improvements and capabilities that better support a seamless customer interaction in the field. **Core Responsibilities:** + New Hire system training CRM, Field Reporting and Business Planning across all commercial sales teams + Responsible for developing and updating training materials and curriculum to reflect system enhancements + Provide ongoing training on system enhancements to support the field sales teams + Coordinate with Field Training and Development teams on New Hire Training content and agenda + Identify key user experience insights and ongoing system training opportunities collected from field ride observations + Incorporate business processes education in training sessions to support Otsuka's ways of working + Work closely with the Field Force Effectiveness team to identify user experience improvements + Partner with system owners to design training content to support enhancements and new capabilities + Develop pull through strategies to support ongoing system and business process learnings for the field. Such as Specialty Attestation, Customer Affiliations, Precall and Post Call Planning, Field Reporting Insights etc. + Work closely with cross-functional teams and stakeholders to define training needs and requirements **Qualifications:** Required + Bachelor's degree: MBA or other related graduate degree preferred + Ability to communicate technical information in a way that is easy to understand for the field and effectively identify key selling opportunities + Strong command of CRM, Field Reporting and Business Planning systems and the ability to train on them + Previous experience in a Region or Ecosystem point role that supports training and coaching field team members + Ability to work in an ambiguous environment undergoing transformation + Excellent communication, collaboration, facilitation, and presentation skills + Possess a growth mindset that is open to development & coaching and willing to challenge the statue quo + Proven track record for consistently meeting or exceeding performance goals + Understands and articulates healthcare compliance, legal and regulatory landscape + Technical acumen and understanding the backend systems + Experience selecting and managing training vendors + Abilify to create content in PowerPoint or other tools Preferred + Previous experience in a field leadership or coaching role that supports business acumen development of the sales team members + Experience as a training in the pharmaceutical industry + Understanding of principles of instructional design and adult learning theory + Experience with putting material through the Promotional, Regulatory and Compliance Review Process **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $150,034.00 - Maximum $224,250.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
    $150k yearly 17d ago
  • Application Development Manager

    Rogers Corporation 4.8company rating

    Senior information technology manager job in Trenton, NJ

    This role is responsible for expanding product market presence, winning new business and increasing sales by providing expert support, training and assistance and directly managing specific customers. Essential Functions: - Utilize strong problem-solving and troubleshooting skills with the ability to adapt quickly to changing situations. - Achieve sales growth objectives, identify sales opportunities, devise plans for pursuing sales leads, and provide sales forecasts and reports to support these efforts. - Monitor, analyze, and report on competitive activities. - Participate in planning meetings and provide engineering inputs for developing new digital material products or modifying existing products. - Collaborate on novel designs and provide engineering support throughout system development. - Work closely with customers to ensure success. Qualifications: - Bachelor's degree in electrical engineering or related technical field. May consider equivalent work experience in lieu of degree - 5+ years of experience applications engineering, sales or product management - Experience in RF and/or Highspeed systems as well as printed circuit board design, layout, stack-up - Experience developing marketing and promotional strategies - Travel: 50% Compensation for this position will be determined based on various factors, including experience, skills, and internal equity. The expected salary range for this role is between $125,000 and $150,000. Additional compensation includes, but is not limited to, performance-based sales incentive bonus program and an employee stock purchase plan. For a comprehensive list of benefits, please visit our Careers Benefits page. Full-Time Rogers Corporation ("Rogers") maintains a continuing policy of non-discrimination in employment. It is Rogers policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations.
    $125k-150k yearly 45d ago
  • Senior Manager, GxP Digital Systems Quality

    Incyte 4.8company rating

    Senior information technology manager job in Wilmington, DE

    Overview Incyte is a biopharmaceutical company focused on the discovery, development, and commercialization of novel medicines to meet serious unmet medical needs in oncology and inflammation and autoimmunity. Incyte is committed to the rigorous pursuit of research and development excellence to improve the lives of patients, make a difference in health care, and build sustainable value. The Company strives to discover and develop first-in-class and best-in-class medicines-advancing a diverse portfolio of large and small molecules. Job Summary (Primary function) The Senior Manager, GxP Digital Systems Quality, is responsible for the operational execution and oversight of GxP IT systems quality and compliance activities across the enterprise. This role ensures that regulated IT infrastructure, software systems and Artificial Intelligence (AI) technologies are maintained in a validated and inspection-ready state in compliance with FDA 21 CFR Part 11, EU Annex 11, and applicable global regulations and industry standards. Reporting to the Associate Director, this position serves as a key quality partner to IT and business stakeholders, providing hands-on leadership for Computer System Validation (CSV), IT vendor qualification, data integrity, and QMS-related activities. The Senior Manager drives consistent application of global processes, supports audits and inspections, and leads continuous improvement initiatives to enable efficient, scalable, and compliant IT systems. Essential Functions of the Job (Key responsibilities) GxP IT Systems Quality & Compliance: o Execute and oversee day-to-day GxP IT systems quality activities to ensure ongoing compliance with 21 CFR Part 11, EU Annex 11, GAMP 5, and other applicable global regulations. o Support the assessment of enterprise software systems to determine validation requirements and maintain accurate system inventories for regulated systems. o Provide quality oversight for IT Computer System Validation (CSV) activities, ensuring validation deliverables meet global policies and procedures. o Review and approve CSV documentation including Validation Plans, User and Regulatory Requirements, risk assessments, test evidence, Validation Summary Reports, and Change Controls. Quality Culture and system compliance: o Provide SME support during Health Authority (HA) inspections on GxP computerized system related topics o Support IT Quality Management Review: Develop and maintain set of KPIs to monitor Digital activities and systems compliance o Perform Regulatory watch for digital activities o Process owner for Periodic Review of GxP systems - ensure that Periodic Review GxP applications are performed regularly as planned in accordance with SOP requirements GxP AI technologies Quality oversight: o Provides QA oversight of GxP AI agents and AI-enabled systems, including risk-based validation approaches, lifecycle controls, data integrity, and alignment with FDA and EMA guidance for AI/ML technologies. Vendor Qualification & Audits: o Lead and conduct IT vendor audits and assessments, including documentation review, on-site or remote audits, and follow-up activities. o Monitor and maintain IT vendor qualification status, ensuring timely risk assessments, remediation, and re-qualification activities. o Support inspection readiness and participate in regulatory inspections, internal audits, and partner audits as a subject matter expert. Quality Management System (QMS) & Data Integrity: o Provide quality review and approval of Deviations, CAPAs, Change Controls, and other IT-related quality events within the QMS. o Ensure IT-specific QMS documents, processes, and records are aligned with and supported by Global QMS. o Support QMS platform activities in collaboration with IT, including system enhancements, user access, and training. o Drive and support data integrity initiatives including data audit trail reviews across IT systems, ensuring compliance with ALCOA+ principles. Leadership, Collaboration & Continuous Improvement: o Act as a key quality partner to IT, Quality, and business stakeholders to ensure effective and compliant system implementations and changes. o Promote consistent application of global IT quality processes and support the "one global process" philosophy. o Identify opportunities for process improvement, standardization, and efficiency within IT GxP systems quality and CSV practices. o Support the development, revision, and implementation of IT quality-related SOPs, policies, and work instructions. People & Project Leadership: o Manage multiple projects and priorities simultaneously in a fast-paced, regulated environment. o Execute business process and system ownership responsibilities for assigned Quality-owned systems. o Perform other duties as assigned. Qualifications (Minimal acceptable level of education, work experience, and competency) Education & Experience o Bachelor's degree in Computer Science, Information Systems, Engineering, Life Sciences, or a related discipline, or equivalent practical experience. o Significant experience in the pharmaceutical, biotechnology, or regulated life sciences industry with a focus on IT Quality and Computer System Validation. o Hands-on experience supporting systems across the drug development lifecycle, from discovery through post-approval. Technical & Regulatory Expertise o Strong working knowledge of FDA 21 CFR Part 11, EU Annex 11, GAMP 5, and relevant global regulations and guidance. o Solid understanding of data integrity principles and their application to IT systems. o Experience with software development lifecycle (SDLC) methodologies in a regulated environment. o Working knowledge of IT infrastructure, enterprise applications, and system architecture. Skills & Competencies o Strong project management and organizational skills with the ability to manage competing priorities. o Excellent written and verbal communication skills, with the ability to influence and collaborate effectively across functions and levels. o Demonstrated ability to work in global and cross-cultural environments. o Experience participating in or supporting regulatory inspections and audits. Preferred o Experience serving as a system or business process owner. o Prior people-management or team-lead experience. Active participation in industry organizations (e. g. , ISPE) is a plus Disclaimer: The above statements are intended to describe the general nature and level of work performed by employees assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications. Management reserves the right to change or modify such duties as required. Incyte Corporation is committed to creating a diverse environment and is proud to be an equal opportunity employer. We Respect Your Privacy Learn more at: *********** incyte. com/privacy-policy The Incyte hiring organization processes your personal data to manage your job application in order to enter into an employment relationship with you if you are the successful candidate. During the process, you may be asked to respond to questions that will screen out your application if you do not meet certain objective criteria required by the job. You can learn more about this process here. You may have the right to access, delete, restrict, edit, move, or object to the use of your personal data. You may also have a right to report concerns to the authority responsible for data privacy in the country where the position is based or where you live or work. You can learn more about Incyte's data protection practices here. By accessing this link you can learn about the types of personal data we collect, how we use it, whether collection and processing is optional, sources of the personal data we process, how it is shared, where it is stored or transferred to, how long we keep it, and contact information for Incyte, Incyte's data protection officer, and your supervisory authority (if applicable). Please contact privacy@incyte. com if you have any questions or concerns or would like to exercise your rights.
    $123k-170k yearly est. 4d ago
  • Master Data Manager, Application Development and Maintenance

    Cardinal Health 4.4company rating

    Senior information technology manager job in Trenton, NJ

    **_What Application Development & Maintenance contributes to Cardinal Health_** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional team environment through adherence to established design control processes and good engineering practices. This job family programs and configures end user applications, systems, databases and websites to achieve the organization's internal needs and externally-facing business needs. Application Development & Maintenance partners with business leaders, investigates user needs and conducts regular assessments, maintenance and enhancements of existing applications. Cardinal Health's Enterprise Master Data Management technology team is on a tremendous growth journey. Comprised of Operations and Development functions, we aim to be a world-class master data organization that enables Cardinal Health to be healthcare's most trusted partner. Cardinal Health is driving healthcare to the next level. We boast great opportunities to grow and apply technical skills to meet organizational needs, empowering talented engineers who mentor and uplift others, led by leaders with focus on employee development and well-being, dedicated training programs, and a fun and collaborative atmosphere. The Business Title Manager will be leading the Pharma Master Data Team to design and deliver reliable master data solutions that support key Pharma business processes. This team will be ensuring that data is accurate, consistent, and compliant across systems to enable smooth operations and informed decisions. This Manager will be a trusted and efficient master data foundation for the Pharma business offering a single source of truth that drives quality, compliance, and innovation. **_What is expected of you and others at this level_** + Manages department operations and supervises professional employees, front line supervisors and/or business support staff + Participates in the development of policies and procedures to achieve specific goals + Ensures employees operate within guidelines + Decisions have a short term impact on work processes, outcomes and customers + Interacts with subordinates, peers, customers, and suppliers at various management levels; may interact with senior management + Interactions normally involve resolution of issues related to operations and/or projects + Gains consensus from various parties involved **_Qualifications_** + 8-12 years of experience, preferred + Bachelor's degree in related field, or equivalent work experience, preferred + Expertise in the implementation of SAP MDG solutions for master data domains such as Customer, Vendor, and Material in large-scale projects is required. + Extensive experience in integrating SAP MDG with SAP ECC and SAP S/4HANA systems. + Strong understanding of third-party interfaces and data conversion processes. + Proven experience in aligning business process requirements with the technical implementation of SAP Master Data Governance. + Expert-level SAP functional configuration experience in Material, Customer, and Supplier master data. + Significant experience with BRF+ (Business Rule Framework plus), including building rule-based workflow services, user exits, BADIs, and working collaboratively with developers for enhancements. + Proficiency in data model enhancement, data transfer (DIF/DEF), data replication framework (DRF), and rule-based workflow configuration. + Experience in integrating business process requirements with SAP MDG technical solutions. + SAP MDG certifications are a plus. **Anticipated salary range:** $123,400 - $193,930 **Bonus eligible:** Yes **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 02/13/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $123.4k-193.9k yearly 19d ago
  • IT Operations Manager / Tech Lead, Workspace Level 3 Support (US)

    TD Bank 4.5company rating

    Senior information technology manager job in Mount Laurel, NJ

    Hours: 40 Pay Details: $91,000 - $136,240 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Technology Solutions Job Description: The Manager IT Operations manages or leads a team of IT professionals in providing a broad range of IT Operations services, support and solutions to the organization, ensuring enterprise standards are met and business objectives are achieved. This role will lead and manage a team of highly skilled Level 3 Desktop Support Technicians, providing technical leadership and ensuring the effective operation of enterprise-wide technology. This role demands extensive technical understanding of Windows OS, acting as SME of windows operating systems, experience and a commitment to continuous learning and understanding on Incident and Problem management with ability to manage multiple Incidents simultaneously. Responsibilities: * Lead and Mentor the Level 3 Desktop Support team, providing guidance on Incidents Including Windows and Mac OS * End to end support for Windows OS and Mac OS in a production environment - Managing escalated incidents from Service Desk Level 1/2, LoB business partners, technical leadership, and application owners. * Oversee the review, analysis, and evaluation of information technology systems and change controls, leveraging a wide breadth of concepts, practices, and tools. * Proactively identify and remediate issues as needed to ensure compliance and security. Lead team in proactive remediation efforts. * Provide expert technical guidance as SME. Provide complex troubleshooting/problem resolution to clients, team members, and project teams. * Identify root causes of issues and implement targeted, controlled remediation plans. Lead and mentor team on implementation and rollout development. * Utilize strong communication, analysis, and coaching skills to enhance team performance and collaboration. Depth & Scope: * Responsible for managing multiple teams and/or projects with increasing degree of complexity and broad scope * Works independently and often autonomously in the management of projects, teams and operational disciplines and develops strategic thinking/ planning in the execution of work plans * May manage system enhancements, new releases or projects typically focused on a specific product/system/application of moderate scope and complexity * Manages/Leads a group (e.g., Less Than 25) of IT professionals * Manages projects and teams (including financials) and advocates for the re-usability of architecture and processes by new business initiatives * Manages problem resolution, plans and strategies for operational advancement Education & Experience: * Undergraduate degree or Technical Certificate * Graduate degree, preferred * 7+ years relevant experience Preferred Qualifications: * The candidate must hold a range of broad technical knowledge of IT infrastructure * Subject matter expert (SME) in Windows desktop technologies. Deep understanding of the windows operating system in an enterprise environment. * PowerShell scripting- working knowledge and experience in reading and writing scripts * Working knowledge of enterprise infrastructure as it applies to end user devices * Azure / AD * GPO / Intune * SCCM / MECM * Skills and discipline to keep systems patched, monitored, and performing optimally. * SCCM experience with understanding of configuration baselines, OSD, and deployments * Excellent oral and written communications, able to work independently and effectively communicate with team. * Ability to troubleshoot OS at an in-depth level using various tooling. Expertise troubleshooting MS Windows OS, hardware/driver and application issues * Knowledge to support Mac OS in an enterprise setting. * Strong leadership, creative problem-solving, planning and organization skills * Able to troubleshoot web application issues at a high-level using tooling and debugging * Strong analytical and problem-solving capabilities. * Ability to prioritize and execute tasks in a high-pressure environment. Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% * Domestic Travel - Occasional * International Travel - Never * Performing sedentary work - Continuous * Performing multiple tasks - Continuous * Operating standard office equipment - Continuous * Responding quickly to sounds - Occasional * Sitting - Continuous * Standing - Occasional * Walking - Occasional * Moving safely in confined spaces - Occasional * Lifting/Carrying (under 25 lbs.) - Occasional * Lifting/Carrying (over 25 lbs.) - Never * Squatting - Occasional * Bending - Occasional * Kneeling - Never * Crawling - Never * Climbing - Never * Reaching overhead - Never * Reaching forward - Occasional * Pushing - Never * Pulling - Never * Twisting - Never * Concentrating for long periods of time - Continuous * Applying common sense to deal with problems involving standardized situations - Continuous * Reading, writing and comprehending instructions - Continuous * Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
    $91k-136.2k yearly Auto-Apply 2d ago
  • Information Technology Professional

    U.S. Navy 4.0company rating

    Senior information technology manager job in Wilmington, DE

    To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military
    $64k-92k yearly est. 18d ago

Learn more about senior information technology manager jobs

How much does a senior information technology manager earn in Camden, NJ?

The average senior information technology manager in Camden, NJ earns between $90,000 and $162,000 annually. This compares to the national average senior information technology manager range of $98,000 to $179,000.

Average senior information technology manager salary in Camden, NJ

$121,000

What are the biggest employers of Senior Information Technology Managers in Camden, NJ?

The biggest employers of Senior Information Technology Managers in Camden, NJ are:
  1. Accenture
  2. Pwc
  3. City of Philadelphia
  4. Dev
  5. CDM Smith
  6. Aegon Usa
  7. Regal Executive Search
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