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Application Services Manager
Blue Signal Search
Senior information technology manager job in Phoenix, AZ
Travel:
Up to 20% as needed
A mission-driven enterprise in the Phoenix metro area is hiring an Application Services Manager to lead daily operations across a suite of enterprise applications critical to business performance. This highly visible role offers a chance to make an immediate impact by improving service delivery, triaging support needs, and serving as the operational bridge between technical teams and business stakeholders.
Backed by decades of success and significant financial strength, this organization is known for its commitment to excellence and the greater good. They are dedicated to creating accessible, affordable solutions that benefit communities nationwide. As part of a collaborative, growing IT team, this role sits at the intersection of technology and service, helping scale systems to meet growing demand across multiple business units-including manufacturing, finance, insurance, and more.
Key Responsibilities
Application Operations & Support
Oversee uptime and support for enterprise applications across finance, manufacturing, and customer-facing systems.
Lead ticket triage and resolution processes for incidents, service requests, and enhancements.
Coordinate root cause analysis and ensure effective documentation of problems, changes, and fixes.
Onboard new systems into support structures, assign ownership, and enforce configuration best practices.
Service Management & Delivery
Monitor service KPIs and improve application resiliency through strategic remediation and planning.
Drive cross-functional collaboration between IT teams, business units, and third-party vendors.
Enforce IT governance processes aligned with incident, change, and problem management frameworks.
Enhancement & Change Coordination
Prioritize and coordinate application enhancements based on business needs and team capacity.
Work alongside analysts, developers, and external vendors to manage application evolution.
Support compliance, DR/BCP planning, and service documentation efforts.
Team & Vendor Coordination
Act as the liaison between technical teams and business leaders for escalated support and application strategy.
Coordinate vendor escalations and monitor service-level agreements (SLAs).
Champion end-user satisfaction and support seamless operations through clear communication and documentation.
Required Qualifications
8+ years in enterprise application support or IT service delivery, with at least 3 years in a team leadership role.
Strong background supporting ERP, finance, CRM, or manufacturing-related systems.
Solid understanding of application infrastructure including databases, operating systems, integrations, and application security.
Experience with ITIL-based service management processes (incident, change, problem).
Proven ability to communicate clearly with technical and non-technical stakeholders alike.
Preferred
Exposure to ERP integrations, migrations, or cloud-to-on-prem transitions.
Familiarity with reporting/BI tools (e.g., Power BI, SSRS) and basic SQL.
Previous work in highly regulated or operations-focused industries (manufacturing, finance, insurance).
Experience with enterprise systems such as Deacom, Lasso, Great Plains, and KPA is a plus-but not required.
Why Join?
Join a values-driven team committed to affordable solutions and social impact.
Work alongside highly respected IT leaders and a supportive, people-first culture.
Gain exposure to a variety of enterprise technologies in a fast-evolving environment.
Enjoy work-life balance, growth opportunities, and stability from a financially strong employer.
Be part of a team where your ideas matter, and your growth is prioritized.
About Blue Signal:
Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at bit.ly/46Gs4yS
$98k-162k yearly est. 19h ago
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Chief Technology Officer
10X Health System
Senior information technology manager job in Scottsdale, AZ
10X Health System is a pioneering company at the forefront of the health and wellness industry, dedicated to revolutionizing the way individuals approach their personal health and well‑being. With a philosophy rooted in the principle that optimal health is the foundation for a life lived to the fullest, 10X Health provides cutting‑edge solutions and personalized health plans designed to empower individuals to achieve and maintain peak physical and mental performance.
The company's comprehensive approach to health combines the latest advances in medical science, nutrition, fitness, and technology to offer a suite of services that include state‑of‑the‑art diagnostic testing, individualized treatment protocols, and ongoing support from a team of world‑class health professionals. 10X Health's commitment to innovation and results has established it as a leader in the health optimization space, catering to those who strive to push the boundaries of what is possible in their health journey.
POSITION SUMMARY
The Chief Technology Officer (CTO) will define and lead the technology strategy for 10X Health, aligning innovation with business objectives and operational excellence. Partnering closely with the executive team, the CTO will drive digital transformation, optimize client experiences, and build a high‑performing Technology organization. This is a strategic, high‑impact role in a fast‑growing, highly regulated healthcare and e‑commerce environment.
OBJECTIVES
Define and drive 10X Health's technology vision, roadmap, and long‑term architecture in alignment with company strategy and growth goals
Lead the build and scaling of 10X Health's web, mobile, e‑commerce, and enterprise platforms, ensuring they are fast, reliable, and designed for high growth
Oversee the development and optimization of Salesforce and other core enterprise systems to streamline workflows across clinical, operational, and growth teams
Ensure secure, scalable cloud infrastructure and seamless integration across EHR, CRM, financial, operational, lab, and pharmacy systems
Lead cybersecurity, risk management, data privacy, and disaster recovery, ensuring the organization meets all regulatory and compliance requirements
Drive AI, automation, and machine learning initiatives that elevate customer experience, improve personalization, and increase operational efficiency
Build, mentor, and scale a high performing technology team; establish clear operating rhythms, accountability standards, and a culture of innovation
Partner closely with Operations, Clinical, Growth, and Product leaders to improve operational efficiency, accelerate digital customer journeys, and support new revenue generating initiatives
Own the technology budget, resource allocation, vendor partnerships, and build vs buy decisions to support current and future scale
Represent 10X Health's technology strategy to internal teams, executive leadership, partners, and external stakeholders
COMPETENCIES
Demonstrated ability to build, lead, and develop engineering, product, and infrastructure teams
Expertise in enterprise architecture with the ability to solve complex systems challenges in creative and effective ways
Strong understanding of Salesforce architecture, configuration, and integration practices
Strong understanding of cloud environments such as Azure, AWS, or GCP for enterprise scale deployments
Deep experience overseeing e‑commerce platforms, such as Shopify, and their associated integrations and analytics
Experience leading AI initiatives that support operational optimization, personalization, or predictive insights
Demonstrated success in integrating complex enterprise systems and delivering consumer‑facing applications
Knowledge of cybersecurity protocols, privacy regulations, and industry best practices
Ability to translate technical direction into clear business implications for non‑technical stakeholders
Collaborative working style and ability to partner effectively across the organization
Exceptional strategic, analytical, and communication skills, able to translate complex technical concepts to non‑technical stakeholders
Proven ability to operate in a fast paced, deadline oriented, rapidly growing environment
EDUCATION AND EXPERIENCE
10+ years of experience in technology leadership, architecture, and enterprise software implementation
7-10 years of experience managing technical teams in complex or high‑growth environments
Bachelor's degree in Computer Science, Engineering, or a related field (advanced degree preferred)
Prior experience in a HIPAA‑regulated environment preferred
Prior experience working with genetic and/or blood data preferred
PHYSICAL REQUIREMENTS
Prolonged periods of sitting at a desk or working at a computer
COMMITMENT TO DIVERSITY
As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, 10X Health System recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates, and partners. If you require any accommodations during the application process or have any questions, please contact ***************************.
NO SOLICITATION POLICY
10X Health does not accept unsolicited resumes, calls, or communications from staffing agencies or third‑party recruiters. Any such submissions will be considered the sole property of 10X Health and will not obligate the company to pay any fees. Please refrain from contacting us regarding this posting.
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$101k-172k yearly est. 3d ago
Chief Information Officer
360Soc
Senior information technology manager job in Scottsdale, AZ
Always Active
We have built a reputation for becoming the #1 choice for businesses and organizations looking for managed security services, securityauditing, security assessing, security consulting, security design, vendor sourcing, implementation & remediation services.
Chief Information Officer
Author: nex | Published Date: 25 September, 2024
Chief Information Officer is responsible for overseeing the implementing and managing of enterprise security solutions teams at 360 SOC.
We are seeking an experienced and strategic Chief Information Officer (CIO) to join our team. The CIO will be responsible for leading the organization's informationtechnology (IT) strategy and direction, and for ensuring that the organization's IT systems and infrastructure are aligned with its business goals and objectives.
Key responsibilities:
Develop and implement a long-term IT strategy that supports the organization's business goals and objectives
Oversee the design, development, and maintenance of the organization's IT systems and infrastructure, including hardware, software, and networks
Manage the organization's IT budget and resources, including the selection and deployment of new technologies
Ensure the security and integrity of the organization's IT systems and data through the implementation of appropriate security measures and policies
Work closely with senior leadership and other departments to identify and prioritize IT initiatives and projects, and to ensure that they are aligned with the organization's overall goals and objectives
Foster relationships with key technology vendors and partners, and negotiate contracts and agreements as needed
Stay up-to-date with emerging technologies and trends, and assess their potential impact on the organization
Lead and manage a team of IT professionals, including hiring, training, and performance evaluation
Qualifications:
Bachelor's degree in computer science or a related field
Minimum of 10 years of experience in IT leadership roles, with a strong track record of developing and implementing successful IT strategies
Strong budgeting and financial management skills, with the ability to develop and manage IT budgets
Excellent communication and interpersonal skills, with the ability to effectively communicate complex technical concepts to non-technical stakeholders
Experience in the healthcare industry is a plus
If you are a strategic and innovative leader with a passion for technology, we encourage you to apply for this exciting opportunity to make a meaningful impact at our organization. In this role, you will have the opportunity to shape the organization's IT direction and drive the implementation of innovative technologies that support the organization's growth and success.
About 360 SOC
Headquartered in Scottsdale, Arizona, 360 SOC helps enterprise organizations uncover technology barriers to business growth. We have built a reputation for auditing, assessing, consulting, design, vendor sourcing, implementation, repair and remediation services globally. With customers in 90 countries worldwide, 360 SOC manages over 2500 locations with less than 0.015% churn. Our team of business leaders and engineers, use their unique blend of business & technology experience to solve our client's unique challenges. 360 SOC offers an “All-In” “STACK” technology experience to our clients, truly defining what it means to be a “Trusted Technology Partner”. For more information about 360 SOC, please visit us online at ******* SOC.com or follow us on Twitter @HTG360.
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$83k-141k yearly est. 19h ago
Enterprise Program Manager
Kitestring Technical Services
Senior information technology manager job in Phoenix, AZ
Kitestring is a 20+-million-dollar company with 100+ associates and growing. We are a 25 year old start up in Northwest Arkansas. We provide technical expertise to various clients delivering innovations that improve how customers shop and the enterprise operates. At Kitestring Technical Services, our mission is to share our collective knowledge to positively impact our employees, clients, and communities. Our vision is to be the most trusted partner in technology consulting. We believe people enable technology and vice-versa which is why we are in the business of both. We persistently challenge the barriers to diversity, inclusion, and empathetic cooperation.
Our Core Values are Transparency, People Driven, Empowered, Quality focused and socially responsible. Our values direct our company in how we do business and enhance the lives of our employees. Do our values speak to you?
Benefits
Kitestring offers excellent benefits to its employees including:
Flexible PTO
Maternal/Paternal Leave Policy
Healthcare Benefits for Spouse, Domestic Partner, and Dependents
Matching 401k 2-1 up to 4%
Job Overview
The Enterprise Program Manager role is pivotal in ensuring that complex, large-scale, cross-functional projects are aligned with organizational goals, thoughtfully planned, and executed efficiently across the enterprise. This role involves managing program budgets, schedules, and resources to optimize efficiency and impact; facilitating communication across teams to ensure alignment; managing risks; and driving informed decision-making.
This position requires an experienced project management professional with a demonstrated ability to lead and influence, think strategically, and collaborate effectively across all levels of the organization.
Essential Job Functions
Partner with senior leadership to define program objectives, scope, deliverables, and success metrics.
Develop and adapt program plans to changing requirements and dynamic environments.
Support development and documentation of key project artifacts (e.g., Charters, Requirements, Test Plans).
Drive progress toward milestones and ensure accountability for deliverables and timelines across vendors and third parties.
Bridge waterfall and agile methodologies, serving as Scrum Master for IT delivery work (story creation, sprint planning, stand-ups, retrospectives, and scrum-of-scrums for cross-functional coordination).
Facilitate clear, consistent communication across teams by establishing governance cadences and communication channels.
Lead meetings at all organizational levels with well-structured, outcome-driven agendas.
Communicate project status through weekly reports and other tailored methods appropriate to the audience.
Prepare and lead Steering Committee meetings, focusing on decision alignment and risk mitigation.
Identify and secure cross-functional resources to support program objectives.
Support external recruiting efforts for critical program roles.
Allocate and manage team capacity, resolve constraints, and forecast resource needs.
Review time allocation for appropriate capitalization and escalate risks as needed.
Develop and manage program budgets across multiple projects and workstreams.
Support business case development and funding approval processes.
Manage purchase orders, invoices, and receipts in alignment with budget plans.
Monitor spend, support reforecasting, and produce financial reporting (CapEx and OpEx) with variance explanations.
Maintain RAID logs and drive closure of risks, actions, issues, and decisions.
Identify risks across people, process, and technology and implement mitigation strategies.
Escalate issues appropriately to minimize program impact.
Track project performance using PMO-approved tools and methodologies.
Draft and distribute project status reports.
Apply tollgate and milestone readiness reviews.
Articulate impacts of delivery changes on ROI and key success metrics.
Coach and mentor project managers and workstream leads.
Foster a collaborative, high-performance environment through recognition and team engagement.
Reinforce our client's culture, values, and purpose.
Drive leadership alignment and business adoption of program outcomes.
Integrate organizational change management (OCM) into program planning and execution.
Ensure completion of OCM deliverables (e.g., stakeholder assessments, communication and training plans, adoption metrics).
Ensure effective handoffs to IT Support and Customer Care teams.
Identify and implement continuous improvement opportunities within PMO and functional domains.
Promote a culture of efficiency, quality, and continuous improvement.
Qualifications
PMP certification preferred
5-7 years of project or program management experience
At least 3 years managing enterprise-level programs
PMP, PgMP, or other relevant certifications strongly preferred
Proficiency with project management tools such as MS Project, ServiceNow, Jira, Asana, or ClickUp
Key Competencies
Strategic & Critical Thinking: Ability to align program goals with organizational objectives
Leadership: Proven ability to lead cross-functional teams and develop talent
Risk Management: Expertise in identifying and mitigating enterprise-scale risks
Adaptability: Comfortable navigating ambiguity and change
Collaboration: Strong interpersonal skills and stakeholder management capabilities
Communication: Exceptional written and verbal communication; ability to tailor messaging to the audience
Organization: Strong time management and multitasking skills
Customer Focus: Anticipates and prioritizes customer needs while delivering high-quality outcomes
$97k-133k yearly est. 2d ago
Sr. Technical Delivery Manager
Betmgm
Senior information technology manager job in Chandler, AZ
Discover What's Possible at BetMGM Ready to make your career legendary? Join us as we bring the magic of Vegas to our players. The BetMGM team has over 1,400 talented members, revolutionizing sports betting and online gaming in the United States and Canada. We're a brand with technology at our hearts and the most driven and focused talent in the business.
As a valued team member, we're committed to giving you the resources and support you need to thrive. Our benefits and perks include:
Medical, Dental, Vision, Life, and Disability Insurance
401(k) with company match
Pre-tax spending accounts including health care FSA and commuter savings
Flexible paid time off
Professional development reimbursement and ongoing skills training opportunities
Employee resource groups
Swag, ticket giveaways, and more!
At BetMGM, we recognize that every individual plays a meaningful role in our success. That's why we're committed to building a respectful, inclusive workplace. It's the strategy behind every win. By meeting people where they are, we create a culture of belonging where everyone can thrive and a workplace that reflects our values, our people, and our drive to win.
About the Role
We are seeking a seasoned Senior Technical Delivery Manager to lead and drive complex, cross-functional technology initiatives across the enterprise. This role demands a strategic thinker with exceptional communication skills, a high degree of autonomy, and a proven track record in delivering impactful technology solutions.
Responsibilities
Lead the planning, execution, and delivery of enterprise-wide technology projects, including:
Implementation of enterprise tools and platforms
Cybersecurity initiatives and risk mitigation programs
Remediation of audit findings and compliance gaps
Deployment of new technology solutions to enhance operational efficiency
Upgrades to existing retail software
Collaborate with stakeholders to scope projects, define business and technical requirements, and ensure proper documentation and sign-off.
Present project updates, risks, and milestones to various audiences, including technical teams, business stakeholders, and executive leadership.
Serve as the primary point of contact for project stakeholders, ensuring alignment on goals, timelines, and deliverables.
Develop and manage detailed project plans and resource allocations.
Identify and proactively manage risks, issues, and dependencies.
Ensure projects are delivered on time, within scope, and with high quality.
Champion continuous improvement in delivery practices and governance.
Prioritize Technology projects based on business need and project resource capacity
Develop and maintain relationships with key stakeholders both internally and within partnered organizations in teams such as Technology, Technical Governance, Procurement, Finance, Compliance, etc.
Serve as the first point of escalation for Technology project roadblocks and/or risks.
Document lessons learned from projects and initiatives, capturing key insights, challenges, and best practices to improve future processes and decision-making.
Essential Functions
Must be able to stand or sit and operate computers and other technological devices for extended periods of time
Qualifications
7+ years of experience in technical project or program management, preferably in enterprise environments
Strong understanding of cybersecurity frameworks, enterprise architecture, and audit/compliance processes.
Demonstrated ability to lead complex initiatives with minimal oversight.
Strategic mindset with a hands-on approach to execution.
Comfortable navigating ambiguity and driving clarity.
Passionate about technology, innovation, and delivering business value.
Ability to inspire via superior communication (both written and verbal) & strong stakeholder management skills are required
Experience scoping projects, documenting requirements, and managing sign-off processes.
Proven ability to present technical and strategic updates to executive audiences.
Hands-on experience with cloud implementations, particularly AWS (Amazon Web Services) is preferred.
Proficiency in project management tools (e.g., Workfront, Jira, Confluence, ServiceNow, MS Project).
Relevant certifications (e.g., PMP, CSM, SAFe) are a plus.
Ability to successfully work across cultures and locations, driving team cohesion and effectiveness.
Organized, adaptable, and able to tackle the challenges of working on multiple Technology initiatives simultaneously in a fast-paced environment
Demonstrated ability to successfully partner with a wide range of stakeholder including vendors, regulators, partners, and third parties.
Values attention to detail and understands the importance of precision in quality of work.
Ability to come into the office and/or travel to other locations for key meetings and workshops with stakeholders.
Bachelor's or advanced degree in Computer Science or Business is highly preferred.
Experience in a gaming, hospitality, retail, or similar industry preferred.
The annual salary range for this position is $110K to $147K. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. This position is also eligible for participation in a performance-based bonus plan
Applicants must possess legal authorization to work for our company in the U.S. without the need for immigration sponsorship. At this time, this role is not eligible for immigration-related employment authorization sponsorship including H-1B, O-1, E-3, TN, OPT, etc.
Gaming Compliance & Licensing Requirements
As an online gaming company, BetMGM is required to comply with state gaming regulations which includes licensing obligations. Applicable employees must be licensed by at least one jurisdictional agency, although certain positions require licensing by multiple agencies. Failure to become licensed or maintain licensure with each agency as required for the role may result in termination of employment. Please note that the licensing process includes comprehensive background checks which may include a review of criminal records, financial history, and personal background verification.
In addition, candidates must comply with and support BetMGM's responsible gambling policies, procedures, and initiatives.
About BetMGM
BetMGM is revolutionizing sports betting and online gaming in the United States and Canada. We are a partnership between two powerhouse organizations-MGM Resorts International and Entain Group. You know our name through our exciting portfolio of brands including BetMGM Casino, BetMGM Sportsbook, Borgata Online, Party Casino and Party Poker. We aim to bring our ideas into action and find ways to deliver the best quality in gaming platforms.
BetMGM LLC is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified individuals, regardless of race, religion, gender, gender identity, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability, or any other legally protected status. As an organization, we are unwavering in our commitment to maintaining a discrimination-free work environment, and fostering a culture of inclusivity, belonging and equal opportunity for all employees and applicants.
If you need assistance or accommodation with your application due to a disability, you may contact us at .
This job description is not an exclusive or exhaustive list of duties a person in this position may be asked to perform from time to time.
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$110k-147k yearly 2d ago
Senior Preconstruction Manager
Govig & Associates 3.8
Senior information technology manager job in Scottsdale, AZ
Come join a well-established commercial contractor with nearly 40 years of success in building some of the most exciting projects in the Southwest! As a key leader in preconstruction services, you'll have the opportunity to shape the future of major projects and grow within a respected, locally-owned firm in Arizona.
Govig - Your #1 full-service recruiting firm, your access to the best opportunities available, is seeking a SENIOR PRECONSTRUCTION MANAGER for a commercial construction-based company in Scottsdale, AZ.
About the company. Founded in 1986, our client is a premier Arizona-based general contractor with a reputation for integrity, accountability, and delivering results. Specializing in commercial projects throughout the Southwest, they consistently exceed client expectations with a commitment to quality and long-term relationships.
About the position. The Senior Preconstruction Manager has the overall responsibility, with the help of the Director of Preconstruction, for the successful delivery of preconstruction services from marketing and negotiating of the preconstruction agreement through successful GMP and project turnover to the construction team. Responsibilities will include but are not limited to:
Lead the preconstruction services by budgeting, scheduling, or organizing, defining roles and responsibilities with input from the construction operations team.
Prepare conceptual, schematic, design development and GMP estimates and deliverables as required to support preconstruction activities and clients
Contribute to the development of standards, processes, practices, etc. as needed for the Preconstruction Services to be a “Top of Class” provider in the construction industry.
Attend regularly scheduled meetings with project Architects and customers as appropriate to acquaint them with unresolved problems and to ensure an adequate degree of coordination is being made to have accurate bidding documents.
Manage and update project budgets as required while monitoring design scope changes that affect budget and/or schedule.
Keep customer fully informed of preconstruction progress on the project and of any significant technical problems/solutions and their effect on design and/or costs.
Identify and promote solution to any problem, which might impede progress of the project or adversely affect customer and architect relations.
Lead value engineering and value enhancement efforts as required to serve the client including development of items and lists, compilation of ideas and presentation of information to the client.
Attend meetings with potential clients and develop relationships that will potentially lead to additional work for the company.
What you need. To effectively thrive in this organization, the Senior Preconstruction Manager will have:
Bachelor's degree in relevant field
8+ years of consistent estimating experience on large commercial construction portfolio.
Working knowledge of construction contracts
Exceptional communication and interpersonal skills
Self-motivated professional with strong work ethic and attention to detail
Ability to work autonomously and deliver results
Demonstrates integrity, aligning with company values and customer expectations
$82k-123k yearly est. 19h ago
Administrative Director, Technical Operations - Gen Lab, Specialty
Sonora Quest 4.5
Senior information technology manager job in Phoenix, AZ
Primary City/State: Phoenix, Arizona Department Name: General Lab-Days-Ref Lab Work Shift: Day Job Category: Lab Your pay and benefits are important components of your journey at Sonora Quest Laboratories/Laboratory Sciences of Arizona. This opportunity includes the option to participate in a variety of health, financial, and security benefits. In addition, this position may be eligible for our Management or Sales Incentive Programs as part of your Total Rewards package.
POSITION SUMMARY
This position leads and manages multi-facility functions that contribute to the operational and financial success of assigned areas. The span of responsibility includes either direct management of or technical oversight for areas of responsibility for multiple system sites and is a liaison between system directors, managers, technical specialists, pathologists and other management personnel.
CORE FUNCTIONS
1. Develops work goals and objectives for the assigned departments in accordance and alignment with company goals. Provides leadership, feedback, and motivation for staff achievement of departments' goals. Directs personnel actions including recruiting, new hire actions, interviewing and selection of new staff, salary determinations, training and personnel evaluations.
2. Prepares, with input from staff, financial goals and standards for operations performance set by the company to support quality and customer service expectations. Develops related actions plans consistent with company's strategy, goals and budget.
3. Responsible for ensuring quality standards and customer service expectations are met within all technical and operational areas of responsibility. Performs timely and accurate management analyses, as well as development and reporting of key indicators, in all departments.
4. Fosters a positive work environment through effective performance management, support of creative and innovative solutions to work situations, change management and promotion of teamwork utilizing Six Sigma/Lean processes. Works collaboratively with medical directors, pathologists and business partners.
5. Participates and may lead or facilitate task forces or councils to plan, implement and coordinate programs and/or activities for the the organization and participates as required in system laboratory planning activities.
SUPERVISORY RESPONSIBILITIES
DIRECTLY REPORTING
Exempt staff - Technical director, technical/administrative managers
Non-exempt staff - technical employees
MATRIX OR INDIRECT REPORTING
100 or more combined exempt technical manager and non-exempt office/clerical and technical employees.
TYPE OF SUPERVISORY RESPONSIBILITIES
Responsible for all staff within the laboratory operations. Directs personnel actions including recruiting, new hire actions, interviewing and selection of new staff, salary determinations, training and personnel evaluations. LSA/SQL Leadership will strive to uphold the mission, vision, values and ethical behaviors of the organization. They will serve as role models for staff and act in a people-centered, service excellence-focused, and results-oriented manner.
SCOPE AND COMPLEXITY
Administrative responsibility of providing quality, timely, reliable and consistent services. Customers are both internal and external within the System. Internal customers include laboratory staff, management staff of other departments, medical directors and pathologists. External customers are physicians' offices, vendors, regulatory agencies, educational facilities other company facilities and non-company medical facilities. Has the freedom to determine how best to accomplish functions within established technical and business procedures. Gives guidance in situations where procedures do not exist or are unclear.
MINIMUM QUALIFICATIONS
Must possess strong knowledge of business and/or healthcare as normally obtained through the completion of bachelor's degree in business, healthcare administration or related field and 5 years experience in mid-level management or supervision.
Must qualify as a General or Technical Supervisor as defined under CLIA '88.
A high degree of technical and decision making skills are required as well as excellent employee relations and communications skills.
Must possess analytical/strategic skills and ability to balance and manage multiple projects simultaneously and current knowledge of regulatory and accreditation requirements.
PREFERRED QUALIFICATIONS
Additional related education and/or experience preferred.
EEO Statement:
EEO/Disabled/Veterans
Our organization supports a drug-free work environment.
Privacy Policy:
Privacy Policy
$93k-131k yearly est. 2d ago
Application Services Manager
Cavco 4.3
Senior information technology manager job in Phoenix, AZ
At Cavco Industries, Inc. (NASDAQ CVCO), our 7000 team members are at the heart of everything we do. We design and produce quality, affordable factory-built homes. We are also a leading producer of park model RVs, vacation cabins and factory-built commercial structures. In addition to providing competitive pay and benefits, we provide opportunities for development and upward mobility, while investing in the communities we serve. Our values are our foundation. We're constantly striving to diversify our teams to ensure we have the best and brightest talent. We're deeply committed to creating an inclusive and equitable workplace where each person can contribute.
ABOUT THE ROLE
The Application Services Manager is responsible for the day-to-day operational leadership, support, and service delivery of the organization's enterprise application portfolio. This role serves as the primary operational owner for application services, ensuring responsive support, effective triage of incidents and requests, disciplined change management, and strong coordination between IT teams, business stakeholders, and vendors.
Reporting to the Director of Enterprise Applications, the Application Services Manager enables the Director to focus on strategic initiatives by assuming responsibility for daily application operations, service performance, and minor enhancement prioritization. The role is critical to improving service levels, reducing ticket resolution times, and strengthening governance around application support and change management.
The Application Services Manager is expected to develop strong working knowledge of enterprise systems supporting accounting, finance, manufacturing, sales, and other business functions, and to translate business needs into effective operational execution.
KEY APPLICATIONS SUPPORTED
Enterprise systems may include, but are not limited to:
Manufacturing and Retail ERP and operational tools (e.g., Deacom v17, Lasso, KPA, Great Plains, AS400)
Financial and compliance tools (e.g., Stampli, Blackline, Sage FAS, AuditBoard, Visual Lease, OpenText Legalhold, Clover, etc.)
Reporting and analytics platforms (e.g., SSRS, PowerBI, etc.)
Integration and EDI: (e.g., SSIS, sFTP, S3, ANSI X12, etc. )
ESSENTIAL DUTIES & RESPONSIBILITIES
Application Operations & Support
Assume responsibility for day-to-day production application uptime and timely processing working through members of the Enterprise Applications technical team.
Monitor and mentor Enterprise application technical resources through production problem communications, escalations, issue resolution, and root cause analysis.
Support onboarding new production applications, ensuring appropriate primary/backup support technical team members are assigned, appropriate application security and best practice configurations are implemented, and related IT teams are aware of critical go-live milestones and important support details.
Manage application support ticket queues, including service requests, incidents, and enhancements, to ensure timely resolution and adherence to service level expectations.
Serve as the primary point of contact for routine application issues, escalations, and P1/P2 incident coordination.
Ensure incidents, problems, changes and requests are properly tracked, documented, and communicated.
Service Management & Performance
Monitor service performance metrics, ticket trends, and user satisfaction; identify and implement continuous improvements.
Drive application resiliency through effective incident management, root cause analysis, and remediation planning.
Partner with the Director to support disaster recovery (DR) and business continuity planning (BCP) for critical applications.
Enhancement & Change Coordination
Coordinate enhancement and change requests with business analysts, developers, and vendors.
Assist in prioritizing minor enhancements and backlog items in alignment with business needs and capacity.
Ensure changes follow defined governance, documentation, and testing standards.
Stakeholder & Vendor Coordination
Act as a liaison between business units and technical teams to ensure clear communication and expectation management.
Coordinate with third-party vendors on issue resolution, escalations, and performance monitoring.
Support vendor SLA adherence and operational aspects of vendor relationships.
Process, Documentation & Governance
Develop, maintain, and enforce operational best practices, procedures, and standards for application support.
Ensure documentation and knowledge base materials are maintained for application processes, workflows, and common issues.
Support compliance, security, and access control practices as defined by IT leadership.
MINIMUM QUALIFICATIONS
Bachelor's degree in a technical or business-related field preferred.
8+ years of progressive experience in enterprise application support, application management, or IT service delivery.
3+ years of experience in a lead or managerial role overseeing application operations or support teams.
Strong experience supporting ERP and other enterprise applications in complex business environments.
Strong technical knowledge of the wholistic application environment and interconnectivity including operating systems, databases, interfaces, application code, application security, and application configuration best practices.
Working knowledge of ITIL-based service management processes (Incident, Problem, Change).
Experience coordinating across technical teams, business stakeholders, and vendors.
Excellent organizational, prioritization, and problem-solving skills.
Strong verbal and written communication skills.
PREFERRED QUALIFICATIONS
Experience with ERP integrations, upgrades, or migrations.
Familiarity with reporting, BI tools, and basic SQL querying.
Exposure to both cloud-hosted and on-prem application environments.
Background in manufacturing, finance, or operations-driven organizations.
Demonstrated commitment to delivering high-quality user experiences
$86k-131k yearly est. 10d ago
Sr. Manager, HSE
DSJ Global
Senior information technology manager job in Phoenix, AZ
We are seeking a SeniorManager, Health, Safety, and Environmental (HSE) to lead and oversee safety programs across multiple manufacturing sites. This role is fully onsite at the primary location and includes responsibility for coordinating HSE initiatives at other facilities. The position ensures compliance with global standards and drives continuous improvement in safety performance, aligning with organizational goals and long-term strategy.
As a senior leader, you will partner with executive leadership to shape and implement a comprehensive HSE roadmap that supports operational excellence and fosters a strong safety culture. This role involves guiding site-level HSE teams, mentoring managers, and serving as a key advisor on risk management, regulatory compliance, and workforce safety. Success will be measured through performance metrics, program effectiveness, and the ability to lead change in dynamic environments.
Key Responsibilities
Develop and execute HSE strategies that align with corporate objectives.
Serve as the primary liaison for HSE communication and coordination across supported sites.
Lead and mentor site HSE professionals, ensuring consistent program delivery.
Monitor compliance and performance, using data-driven insights to inform decisions.
Collaborate with cross-functional teams to integrate safety into operational processes.
Drive cultural change initiatives and champion continuous improvement.
Stay informed on regulatory changes and industry best practices.
Provide leadership coaching and build organizational capability in HSE.
Qualifications
Bachelor's degree in Safety, Environmental Science, Engineering, or related field required; Master's preferred.
Minimum 10 years of progressive experience in HSE or related disciplines.
At least 3 years in a leadership role within a complex, matrixed organization.
Proven ability to manage global teams and influence stakeholders at all levels.
Professional certifications (CSP, CIH, CHMM) strongly preferred.
Skills and Competencies
Deep understanding of global safety regulations and compliance requirements.
Strong analytical skills with experience using enterprise systems (e.g., SAP, PowerBI).
Excellent communication and relationship-building abilities.
Ability to lead through change and drive strategic initiatives.
Familiarity with Lean or continuous improvement methodologies.
Additional Details
Travel up to 40% annually.
Sedentary work with occasional light lifting.
Ability to manage multiple priorities and maintain confidentiality.
$84k-119k yearly est. 1d ago
Senior Project Manager
LVI Associates 4.2
Senior information technology manager job in Phoenix, AZ
Architectural Project Manager
Department: Architecture Reports To: Lead Architect
The Architectural Project Manager is responsible for leading architectural projects from concept through completion. This role involves close collaboration with internal teams and external stakeholders to deliver high-quality, functional, and code-compliant designs. The ideal candidate will have a strong background in project management, client engagement, and architectural production across a variety of commercial project types.
Key Responsibilities
Manage a portfolio of small to mid-sized architectural projects, ensuring delivery on time and within budget.
Develop and implement project plans aligned with client objectives and regulatory requirements.
Coordinate all phases of project development, including design, permitting, and construction administration.
Serve as the primary point of contact for clients, maintaining strong relationships and clear communication.
Oversee project budgets, schedules, and documentation with accuracy and accountability.
Lead internal teams, delegate responsibilities, and ensure collaborative workflows.
Prepare project proposals, contracts, and fee estimates.
Ensure all project deliverables meet quality standards and comply with applicable codes and regulations.
Qualifications
Bachelor's degree in Architecture (Master's preferred).
Licensed Architect in Arizona is required; NCARB certification preferred.
Minimum of 10 years of experience in architectural project management, particularly in commercial, retail, restaurant, and mixed-use developments.
Proficient in Revit, AutoCAD, and project management software.
Strong knowledge of building codes, ADA guidelines, and construction methods.
Demonstrated ability to manage multiple projects in a fast-paced environment.
Excellent communication, leadership, and problem-solving skills.
Preferred Experience
Experience with entitlement processes and zoning approvals.
Expertise in detailing modern construction systems in coordination with engineering disciplines.
Ability to resolve complex design and construction challenges while aligning with client objectives.
Strong organizational and time management skills.
Collaborative mindset and ability to work effectively in team environments.
$90k-124k yearly est. 4d ago
Senior Project Manager - Heavy Civil, Structures
WW Clyde 3.9
Senior information technology manager job in Apache Junction, AZ
Senior Project Manager - Heavy Civil (Concrete Structures)
Project Manager - Heavy Civil (Concrete Structures)
Salary: $125,000 - $155,000 per year
At WW Clyde, we are committed to setting the standard in heavy civil construction, delivering high-quality, complex infrastructure projects throughout Arizona. Our reputation is built on a foundation of innovation, integrity, and excellence. We honor our legacy of core values, understanding that success isn't just about what we build - it's about how we build it. Our employees are the driving force behind our success. That's why we cultivate an environment where talent is nurtured, leadership is developed, and long term careers are forged. We don't just fill positions - we seek dedicated professionals who share our commitment to doing things the right way. If you value a strong culture rooted in extreme ownership and a “field-first” mindset, and you're eager to make a lasting impact, we invite you to build your career with us as a Senior Project Manager.
Job Summary
As a Senior Project Manager at WW Clyde, you will oversee heavy civil construction projects involving concrete structures and Department of Transportation (DOT) related infrastructure from start to finish. You will lead the project team through initial planning, budgeting, and scheduling, then drive execution and successful completion of projects such as highways, bridges, and other large concrete structural works. In this role, you are accountable for ensuring each project is delivered safely, on schedule, within budget, and to the highest quality standards.
Key Responsibilities
Project Planning & Scheduling: Develop comprehensive project plans and construction schedules to meet contract milestones and client expectations.
Financial Management: Manage project budgets, forecast costs, and control expenditures. Track project financial performance, approve invoices and change orders, and take corrective actions to ensure profitability and cost control.
Team Leadership: Lead, mentor, and motivate the project team. Foster a culture of safety, accountability, and collaboration, ensuring all team members understand their roles and responsibilities.
Subcontractor & Vendor Coordination: Select and oversee subcontractors and suppliers. Negotiate subcontracts, manage subcontractor performance, and ensure all work aligns with project specifications, quality standards, and schedules.
Contract Administration: Handle all aspects of contract administration and documentation. Prepare, submit, and track RFIs, submittals, change orders, and progress payments. Maintain thorough project records and ensure compliance with contract terms and regulatory requirements throughout the project lifecycle.
Safety & Environmental Compliance: Enforce WW Clyde's safety program and champion a safety-first mentality on every job site. Ensure all project activities comply with OSHA standards, company safety policies, and environmental regulations. Promptly address any safety issues and conduct regular safety meetings/inspections.
Quality Control: Implement and oversee quality assurance/quality control plans for concrete work and other project components. Verify that all construction work meets design specifications, industry standards, and DOT requirements, especially for structural concrete and roadway projects.
Client & Stakeholder Relations: Serve as the primary point of contact for project owners, officials, engineers, and other stakeholders. Provide regular status updates, conduct project meetings, and ensure client satisfaction through responsive communication and professional relationship management.
Problem Solving & Risk Management: Proactively identify potential risks, challenges, or conflicts in project execution. Develop mitigation strategies and solve problems efficiently to prevent delays or cost overruns. Resolve field issues and design discrepancies in coordination with engineers and project team members.
Project Closeout: Oversee project closeout and turnover. Manage final inspections, punch lists, and as-built documentation. Ensure a smooth handover of the completed project to the client, and internally capture lessons learned for continuous improvement.
Qualifications
Education: Bachelor's degree in Civil Engineering, Construction Management, or a related field is required.
Experience: Minimum of 6 years of construction industry experience, including at least 3 years in a project management role on heavy civil projects. (Experience with concrete structures and DOT/public infrastructure projects is highly preferred.)
Project Expertise: Proven track record in successfully managing heavy civil construction projects (e.g. highways, bridges, concrete infrastructure) from start to finish. Familiarity with DOT project procedures, specifications, and standards is a plus.
Technical Skills: Proficiency in construction management software and tools. This includes project scheduling software (e.g. Primavera P6, Microsoft Project) and project management platforms (e.g. Procore or similar). Strong computer skills in MS Office suite required.
Construction Knowledge: Solid understanding of construction methods, civil engineering principles, concrete work, and industry best practices. Ability to read and interpret blueprints, specifications, and technical drawings.
Leadership & Communication: Excellent leadership and team management abilities. Strong verbal and written communication skills to effectively liaise with project teams, clients, subcontractors, and regulatory agencies.
Problem-Solving: Sharp organizational, analytical, and problem-solving skills. Demonstrated capacity to make informed decisions, multitask, and adapt in a fast-paced field environment.
Commitment to Safety: Knowledge of safety and environmental regulations in construction. A strong safety record and the ability to enforce safe work practices on-site.
Other: Valid driver's license and an acceptable driving record (ability to travel to job sites throughout Utah).
Why Choose WW Clyde?
Career Growth & Development - We invest in our employees' growth. You'll benefit from ongoing training, mentorship programs, and leadership development opportunities that help you advance your career.
Challenging & Meaningful Projects - Be part of building landmark infrastructure that improves communities. Working on complex heavy civil projects means your work is impactful and rewarding, with new challenges to solve every day.
Competitive Compensation & Benefits - We offer a competitive salary, along with a comprehensive benefits package. This includes health, dental, and vision insurance, a 401(k) plan with matching, profit sharing, paid time off, paid holidays, and more.
Strong Company Culture & Values - Join a team that prides itself on integrity, innovation, and a commitment to doing things right. Our culture is team oriented and built on principles of extreme ownership and a field-first focus. We recognize and celebrate our employees' contributions, fostering a supportive “family” atmosphere.
Commitment to Safety & Community - Work for a company that puts safety first. We maintain an outstanding safety record and ensure every employee returns home safely each day. WW Clyde is also deeply involved in the community - we engage in local service, charitable initiatives, and building a better future for the areas where we live and work.
Join WW Clyde and take the next step in your career as a Senior Project Manager. If you're ready to lead critical infrastructure projects and make a difference with a company that values excellence and your professional growth, we'd love to hear from you!
Employment is contingent upon a successful background check and pre-employment drug screen (including THC).
W.W. Clyde & Co. is an Equal Employment Opportunity/Affirmative Action Employer.
$125k-155k yearly 19h ago
Manager, IT Category Management
Blue Cross and Blue Shield of North Carolina 4.3
Senior information technology manager job in Phoenix, AZ
The Manager, IT Category Management, is responsible for directing all sourcing and vendor contracting activities within the assigned categories. This role supervises staff engaged in the sourcing process for high-value and complex goods, services, or projects and initiatives. The incumbent focuses on reducing organizational costs by implementing effective sourcing strategies, tools, and processes. Coordination with third-party vendors, business owners, and the legal team is essential for the preparation, analysis, and negotiation of vendor contracts. Additionally, this position supports business owners across all functional areas in technology vendor selection and ensures that vendor obligations are documented in alignment with business requirements.
What You'll Do
Manage staff responsible for the development and execution of sourcing strategies in one or more technology categories.
Direct and train staff in conducting sourcing events, including development of project work plan, category profile, category strategy, minimum requirements and evaluation criteria, solicitation
Guide staff in the development and implementation assorted bid documents and requests (i.e. RFP, RFI, RFQ); and manage status reporting and performance metrics of sourcing and category management activities.
Understand, analyze and forecast complex market and industry dynamics and share subject matter expertise and industry knowledge within the established portfolio of products and services
Partner with stakeholders to develop business and sourcing strategy and source products and services using proven tools, processes, and analytics to drive and achieve business results.
Coordinate the evaluation and analyses of sourcing results from a total cost of ownership perspective, and provide optimization recommendations
Lead cross-functional teams responsible for complex vendor negotiations, including those that require specialized subject matter expertise, nonstandard risk mitigation solutions, and coordination of multiple arrangements.
Proactively establish and foster successful, positive working relationships with vendor personnel. Drive vendor engagement through formal and informal transactions.
Manage contract management function and facilitate effective collaboration with Corporate Compliance, Legal, Audit and Risk Management and other internal stakeholders for compliance activities to ensure regulatory conditions are met.
Develop new procedures, training, initiatives, specifications and recommendations for process or policy changes and improvements, as appropriate.
What You Bring
Bachelor's degree or advanced degree (where required)
8+ years of experience in related field.
In lieu of degree, 10+ years of experience in related field.
Bonus Points
8+ years Technology procurement experience Highly Preferred
Procurement experience at a healthcare company Highly Preferred
Procurement experience with key vendors including IBM, Microsoft, Salesforce, ServiceNow, Cognizant, Accenture, NTT Data and HCL Technologies
Experience purchasing hardware and software through Value Added Resellers
What You'll Get
The opportunity to work at the cutting edge of health care delivery with a team that's deeply invested in the community.
Work-life balance, flexibility, and the autonomy to do great work.
Medical, dental, and vision coverage along with numerous health and wellness programs.
Parental leave and support plus adoption and surrogacy assistance.
Career development programs and tuition reimbursement for continued education.
401k match including an annual company contribution
Salary Range
At Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized skill sets, licensure and certifications and other business and organizational needs.Our base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus*, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs.
*Based on annual corporate goal achievement and individual performance.
$107,901.00 - $172,642.00
Skills
IT Procurement, Negotiation, Strategic Sourcing, Vendor Procurement
$107.9k-172.6k yearly 3d ago
Data Manager
Belfiore Analytics
Senior information technology manager job in Phoenix, AZ
Belfiore Analytics, Arizona's leading housing research firm, is hiring again! We seek a personable, friendly, energetic, organized, detail-oriented, and positive team player to be part of our growing real estate information company.
Our new Team Member will step into the role of Data Manager, primarily responsible for collecting, organizing, analyzing, and inputting the housing data we share with our developer, homebuilder, lender, broker, and appraiser clientele. The full-time position is based at our headquarters, on the border of Chandler and Ahwatukee, north of San Tan Freeway / Loop 202, in Chandler, Arizona. The position requires an in-person presence Monday thru Friday, usually between 8 a.m. and 5 p.m., although occasional early morning or late events may stretch or alter work hours by one hour earlier or later.
A Data Manager is responsible for collecting, organizing, analyzing, articulating, and inputting information useful to the housing industry. Belfiore Analytics collects data from its clients as well as public sources, enters much of the data into its custom application, custom reports, and into presentations. As a Team Member, you would play a critical role in making sure this information is correct and reporting it to our customers!
Other responsibilities include answering the main office telephone, assisting with event preparation / setup / and tear-down, and assisting with other day-to-day office operations.
The ability to focus for long periods of time without being easily distracted is key to performing in this role. The data we analyze is primarily numbers and critical analysis is absolutely necessary to ensure the quality of the information we report. Experience in Microsoft Excel is preferred and helpful.
Compensation will be a combination of salary and a generous benefits package that includes health and dental insurance coverage, a matching 401K package, long and short-term disability coverage, profit sharing, four weeks of “flex” vacation and sick days, at least 10 days of holiday pay annually, and the opportunity to work on a bright and fun, Best-in-Class Team. The starting salary range is $40,000 - $50,000 per year, depending on experience.
Team members demonstrating an ability to master responsibilities and displaying initiative will expand in responsibilities and compensation.
If you have what it takes, are positive, energetic, and capable, please forward your resume and a cover letter to Kathy Belfiore at ***************************. No calls please.
$40k-50k yearly 19h ago
Senior Project Manager
Clayco 4.4
Senior information technology manager job in Phoenix, AZ
About Us
Clayco is a full-service, turnkey real estate development, master planning, architecture, engineering, and construction firm that safely delivers clients across North America the highest quality solutions on time, on budget, and above and beyond expectations. With $7.6 billion in revenue for 2024, Clayco specializes in the "art and science of building," providing fast track, efficient solutions for industrial, commercial, institutional, and residential related building projects.
The Role We Want You For
The Senior Project Manager will be responsible for taking projects from conceptual stages through closeout. Provide leadership, technical direction, and deliver the best solutions on design-build projects valued anywhere from a $60 million to over $250 million. At Clayco, a Senior Project Manager is responsible for assisting with preconstruction, buying out contracts, and managing the project from start to finish.
The Specifics of the Role
Build client and subcontractor relationships.
Team with Architects, Engineers, and Planners to create and manage a design schedule.
Establish project forecasts and budgets.
Manage costs.
Accept full responsibility for project execution.
Mentor and develop project management staff.
Requirements
Bachelor's Degree in Construction Management, Engineering, Architecture or related.
10-15 years of experience managing construction projects ($50+ million) ideally design-build.
Strong project safety record and commitment to safety and quality.
Previous experience with set-up, budget planning, buyout, and cost reporting.
Demonstrated knowledge of construction principles, practices, and technology.
Previous experience leading a successful project management team.
Creative and results-oriented with a sense of urgency.
Ability to walk the job site, climb ladders, and multi floor scaffolding.
Ability to lift objects at least 50 lbs.
Some Things You Should Know
This position is based in Phoenix, AZ.
Our clients and projects are nationwide - Travel will be required.
No other builder can offer the collaborative design-build approach that Clayco does.
We work on creative, complex, award-winning, high-profile jobs.
The pace is fast!
Why Clayco?
2025 Best Places to Work - St. Louis Business Journal, Los Angeles Business Journal, and Phoenix Business Journal.
2025 ENR Midwest - Midwest Contractor (#1).
2025 ENR Top 100 Design-Build Firms - Design-Build Contractor (Top 5).
2025 ENR Top 100 Green Contractors - Green Contractor (Top 3).
2025 ENR Top 25 Data Center Builders - Data Center Contractor (Top 3).
Compensation and Benefits
Competitive Annual Salary: Based on qualifications, skills, training, experience, and location.
Discretionary Annual Bonus: Subject to company performance and individual contribution.
Comprehensive Benefits Package Including: Medical, dental and vision plans, 401k, generous PTO and paid company holidays, employee assistance program, flexible spending accounts, life insurance, disability coverage, learning & development programs and more!
$103k-138k yearly est. 4d ago
Senior Project Manager
Brooksource 4.1
Senior information technology manager job in Phoenix, AZ
The client is developing, growing and expanding and is focused on building innovative technology platforms. The technology transformation at the client is happening right now, and we are seeking the brightest and most talented InformationTechnology professionals to lead the way in this transformation. We seek enthusiastic individuals who are excited about transforming the way we utilize technology in our industry. Technical expertise and creativity are the keys to ensuring that we build the best technology solutions resulting in a superior experience for our customers and employees.
The IT Project Manager is responsible for the management and delivery of large and medium complex, IT projects to a successful completion. This role is a key leader in the deployment of technical solutions to advance the corporate mission. The IT Project Manager must have strong project management and leadership skills; a good understanding of informationtechnology concepts and processes; and the ability to work with both business and IT leaders to support the deployment of complex technical solutions within business timelines.
Responsibilities:
Manages all aspects of large, complex enterprise-wide software and infrastructure deployments.
Excellent oral and written communication skills and strong collaboration skills.
Works closely with business and IT leaders to define the vision, scope and delivery timelines for technical deliverables.
Experience creating and presenting detailed internal and external status reports and tailoring reports appropriately for presentation to the Executive Level.
Minimum of 8 years of experience managing successful, large-scale complex informationtechnology projects.
Extensive experience in developing and maintaining detailed project schedules.
Experience managing system development efforts including all aspects of software development lifecycle, hardware and software integration, testing and deployment.
Leadership experience managing IT project budgets in the range of $2 to $15 million.
Ability to analyze complex problems, interpret operational needs, and develop creative solutions in a technical environment.
Knowledge of PMBOK project management concepts and their application to management of large IT projects.
Experience with vendor and contract management.
Experience with user acceptance testing methodologies and documentation.
Experience in delivering the project within the agreed schedule, to the correct technical specification, within the approved budget and other specified criteria.
Experience with meeting facilitation and gathering requirements.
Ability to lead the project team and effectively conduct the project to meet project objectives.
Experience working in multi-client and multi-vendor environment.
Ability to influence others and hold accountable without direct authority.
Supports work estimation process in support of development activities.
Performs other job-related duties as assigned or apparent.
Qualifications:
Bachelor's degree in business, IT or related field.
Experience working in a Project Management Office.
Project Management Institute (PMP) certification preferred.
Minimum of 8 years of experience in managing complex enterprise level and/or multi-departmental projects to completion.
Minimum of 8 years of experience with industry standard project management and service delivery methodologies for IT (SDLC, Agile, Waterfall, Scrum, Lean/Six Sigma, OCM, PMBOK or ITIL a plus).
$101k-134k yearly est. 19h ago
IT Operations Manager
Cognite-Ai for Industry
Senior information technology manager job in Phoenix, AZ
Job Description
Cognite operates at the forefront of industrial digitalization, building AI and data solutions that solve some of the world's hardest, highest-impact problems. With unmatched industrial heritage and a comprehensive suite of AI capabilities, including low-code AI agents, Cognite accelerates the digital transformation to drive operational improvements.
Our moonshot is bold: unlock $100B in customer value by 2035 and redefine how global industry works.
What Cognite is Relentless to achieve
We thrive in challenges. We challenge assumptions. We execute with speed and ownership. If you view obstacles as signals to step forward - not step back - you'll feel at home here. Join us in this venture where AI and data meet ingenuity, and together, we forge the path to a smarter, more connected industrial future.
How you'll demonstrate Ownership
We are seeking a strong IT Operations Manager to lead, transform, and grow our internal IT operations and on-site support team. This is a key leadership role at a rapidly scaling global tech company, responsible for smooth, secure, and highly efficient IT operations across our global footprint.
Lead a global team responsible for Cognite's internal IT support, including service desk and on-site support.
Lead and manage Cognite's global IT support team, including service desk and on-site support.
Act as a key stakeholder and driver for efficiency, spearheading initiatives to increase automation and streamline processes.
Manage vendor relationships for IT support services.
Develop and implement sound policies and principles that balance cost, performance, and user experience.
Oversee ticketing systems (Jira), inventories, and task flows for maximum efficiency.
Ensure effective task distribution and dispatching to meet internal SLAs.
Foster collaboration across IT Support, IT Security, and Infrastructure teams.
Scope of IT Support at Cognite
Supporting 700+ IT users globally (and growing).
Providing onsite support in key locations: Oslo, Phoenix, Houston and Bangalore.
Delivering remote support for other locations (e.g., Japan).
Contributing to governance of 100+ SaaS applications and infrastructure in Google Cloud Platform and Microsoft Azure.
Managing 100+ hybrid-enabled meeting rooms.
Operating in a modern environment with no traditional server infrastructure.
Supporting a diverse user base: 70%+ Mac, 5% Linux, 25% Windows.
Our Core Tools
Google Workspace, M365, Slack
AI Tools: Curser, Gemini, Copilote, Rovo+
Jira, Confluence, Miro
GitHub, Terraform
Cisco Meraki (local network)
Key Interfaces
Security Operations
Infrastructure in Engineering
Finance
Sourcing
Application Service Owners
The Impact you bring to Cognite
Strong experience in IT operations management and team leadership.
Strong understanding of IT support processes, automation, and vendor management.
Familiarity with ticketing systems (Jira) and CMDB.
Excellent communication and stakeholder management skills.
Ability to thrive in a fast-paced, global environment.
Your technical skills and experience makes you able to
comfortably and consistently manage the entire lifecycle of assigned tasks and processes: analyzes, process design, execution and continuous improvement.
able to explore and solve small to medium delivery problems, end-to-end. This means that you, together with stakeholders, discover the right solution, test it, verify, and together with the team make sure that the solution actually solves the problem in a delightful way to the user/customer.
able to take on technical and procedural tasks across multiple areas of the team's responsibility area, and you don't shy away from new challenges.
understand (mostly) what is small and what is big and are able to focus on what is important. You are able to explore new avenues when hitting a blocker and know when to keep trying and when to stop trying and rather find another approach.
able to unblock yourself by using the people and resources available to you. Often this will involve collaboration with the cross-functional members in your team (or closely connected teams), but it also includes using the people outside of your immediate team.
Your management skills and characteristics are shown by your ability to enable grit in the team by creating a culture of persistence and passion to try and try again, and get things done
be persistent and able to adapt when faced with unexpected challenges
display high energy in all endeavors
enable employees to grow, having regular dialogues and coach team members
work independently but open and collaborative with own and other teams
manage and supervise team priorities
evaluate and help developing team members professional skills
This is an entry level management, supervisor, role. In a development, consulting or administrative role incumbents may be team leads coordinating the workflow of lower level professionals while performing a set of similar or more complex duties themselves.
A snapshot of our many perks and benefits as a Cogniter* Competitive compensation* 401(k) with employer matching* Competitive health, dental, vision & disability coverages for employees and all dependents* Unlimited PTO* Paid Parental Leave Program* Employee Referral Program* Join a team of 60+ different nationalities 🌐 with Diversity, Equality and Inclusion (DEI) in focus 🤝.* A highly modern and fun working environment with sublime culture across the organization, follow us on Instagram @cognitedata 📷 to know more* Opportunity to work with and learn from some of the best people on some of the most ambitious projects found anywhere, across industries* Join our HUB 🗣️ to be part of the conversation directly with Cogniters and our partners.* Paid mobile phone and WiFI
Equal Opportunity
Cognite is committed to creating a diverse and inclusive environment at work and is proud to be an equal opportunity employer. All qualified applicants will receive the same level of consideration for employment.
$100k-142k yearly est. 4d ago
IT Operations Manager
Cognite
Senior information technology manager job in Phoenix, AZ
Cognite operates at the forefront of industrial digitalization, building AI and data solutions that solve some of the world's hardest, highest-impact problems. With unmatched industrial heritage and a comprehensive suite of AI capabilities, including low-code AI agents, Cognite accelerates the digital transformation to drive operational improvements.
Our moonshot is bold: unlock $100B in customer value by 2035 and redefine how global industry works.
What Cognite is Relentless to achieve
We thrive in challenges. We challenge assumptions. We execute with speed and ownership. If you view obstacles as signals to step forward - not step back - you'll feel at home here. Join us in this venture where AI and data meet ingenuity, and together, we forge the path to a smarter, more connected industrial future.
How you'll demonstrate Ownership
We are seeking a strong IT Operations Manager to lead, transform, and grow our internal IT operations and on-site support team. This is a key leadership role at a rapidly scaling global tech company, responsible for smooth, secure, and highly efficient IT operations across our global footprint.
Lead a global team responsible for Cognite's internal IT support, including service desk and on-site support.
Lead and manage Cognite's global IT support team, including service desk and on-site support.
Act as a key stakeholder and driver for efficiency, spearheading initiatives to increase automation and streamline processes.
Manage vendor relationships for IT support services.
Develop and implement sound policies and principles that balance cost, performance, and user experience.
Oversee ticketing systems (Jira), inventories, and task flows for maximum efficiency.
Ensure effective task distribution and dispatching to meet internal SLAs.
Foster collaboration across IT Support, IT Security, and Infrastructure teams.
Scope of IT Support at Cognite
Supporting 700+ IT users globally (and growing).
Providing onsite support in key locations: Oslo, Phoenix, Houston and Bangalore.
Delivering remote support for other locations (e.g., Japan).
Contributing to governance of 100+ SaaS applications and infrastructure in Google Cloud Platform and Microsoft Azure.
Managing 100+ hybrid-enabled meeting rooms.
Operating in a modern environment with no traditional server infrastructure.
Supporting a diverse user base: 70%+ Mac, 5% Linux, 25% Windows.
Our Core Tools
Google Workspace, M365, Slack
AI Tools: Curser, Gemini, Copilote, Rovo+
Jira, Confluence, Miro
GitHub, Terraform
Cisco Meraki (local network)
Key Interfaces
Security Operations
Infrastructure in Engineering
Finance
Sourcing
Application Service Owners
The Impact you bring to Cognite
Strong experience in IT operations management and team leadership.
Strong understanding of IT support processes, automation, and vendor management.
Familiarity with ticketing systems (Jira) and CMDB.
Excellent communication and stakeholder management skills.
Ability to thrive in a fast-paced, global environment.
Your technical skills and experience makes you able to
comfortably and consistently manage the entire lifecycle of assigned tasks and processes: analyzes, process design, execution and continuous improvement.
able to explore and solve small to medium delivery problems, end-to-end. This means that you, together with stakeholders, discover the right solution, test it, verify, and together with the team make sure that the solution actually solves the problem in a delightful way to the user/customer.
able to take on technical and procedural tasks across multiple areas of the team's responsibility area, and you don't shy away from new challenges.
understand (mostly) what is small and what is big and are able to focus on what is important. You are able to explore new avenues when hitting a blocker and know when to keep trying and when to stop trying and rather find another approach.
able to unblock yourself by using the people and resources available to you. Often this will involve collaboration with the cross-functional members in your team (or closely connected teams), but it also includes using the people outside of your immediate team.
Your management skills and characteristics are shown by your ability to enable grit in the team by creating a culture of persistence and passion to try and try again, and get things done
be persistent and able to adapt when faced with unexpected challenges
display high energy in all endeavors
enable employees to grow, having regular dialogues and coach team members
work independently but open and collaborative with own and other teams
manage and supervise team priorities
evaluate and help developing team members professional skills
This is an entry level management, supervisor, role. In a development, consulting or administrative role incumbents may be team leads coordinating the workflow of lower level professionals while performing a set of similar or more complex duties themselves.
A snapshot of our many perks and benefits as a Cogniter * Competitive compensation * 401(k) with employer matching * Competitive health, dental, vision & disability coverages for employees and all dependents * Unlimited PTO * Paid Parental Leave Program * Employee Referral Program * Join a team of 60+ different nationalities 🌐 with Diversity, Equality and Inclusion (DEI) in focus 🤝. * A highly modern and fun working environment with sublime culture across the organization, follow us on Instagram @cognitedata 📷 to know more * Opportunity to work with and learn from some of the best people on some of the most ambitious projects found anywhere, across industries * Join our HUB 🗣️ to be part of the conversation directly with Cogniters and our partners. * Paid mobile phone and WiFI
Equal Opportunity
Cognite is committed to creating a diverse and inclusive environment at work and is proud to be an equal opportunity employer. All qualified applicants will receive the same level of consideration for employment.
$100k-142k yearly est. Auto-Apply 5d ago
IT Operations Manager
Intouch CX
Senior information technology manager job in Mesa, AZ
About the Job
The IT Operations Manager implements and administers global technology activities: manages, upgrades and directs the installation, operation and maintenance of informationtechnology hardware and software.
As IT Operations Manager, You Will…
Assume responsibility for assigned IT Operation services and activities specific to a site (or sites) including implementing and administering
Administer and provide ongoing technical support locally on site of informationtechnology hardware (desktop/laptop/Chromebox) and software
Maintain staff by recruiting, selecting, orienting, and training employees
Conduct 1:1 discussions with IT Generalists to develop personal growth opportunities and provide coaching sessions to discuss set of expectations
Maintain a safe and secure work environment
Complete projects by coordinating resources and timetables with different IT stakeholders and non-IT departments
Perform hardware troubleshooting which included repairs, upgrades and configuration of desktops/laptops
Take ownership of technical issues, working with different stakeholders to resolve technical concerns as necessary
Monitor, report and document system and performance issues
Work collaboratively with different clients, team members and other stakeholders across the company to achieve desired results
Adhere to company policies, core values and procedures
Work on shifting schedules and available to work in a 24/7 operations environment
Interpret and validate technical issues, test solutions, follow-up and escalate when necessary
Solve complex problems in a technical service-oriented environment
Comprehend, capture and interpret basic information and work within a team in a fast-paced call center environment
As IT Operations Manager, You Have…
Post-secondary or completion of post-secondary schooling preferred
Minimum 2 years IT experience
Minimum 1 year management/project management experience
Experience managing base image and software packaging deployments
Working knowledge with MS Windows, IOS/OSX, Android, system environments
Experience in Microsoft desktop and server platforms and their related software management applications
Detail-oriented team player with creative problem-solving and project management skills
Ability to implement change and innovation
Expertise on installation, diagnostics, repair, maintaining and upgrading all hardware and equipment (including but not limited to desktops, laptops, printers) to ensure optimal workstation performance
Strong interpersonal and organizational skills, must be customer oriented
Must be tech savvy and updated on the latest technology available on the market (Tablets, Game Console, LED TV's, etc.)
$99k-142k yearly est. 5d ago
Director of Information Systems
Mc Residential Brand
Senior information technology manager job in Paradise Valley, AZ
The Director of Information Systems provides strategic leadership and oversight for all corporate and property-level information systems, infrastructure, integrations, and data security. This role ensures alignment of technology initiatives with business goals, continuous system improvement, and efficient resolution workflows while upholding best practices in IT governance and cybersecurity.
Essential Duties and Responsibilities:
Lead overall IT strategy, enterprise system architecture, and cybersecurity governance
Oversee internal ticketing system with focus on workflow optimization and escalation pathways
Establish and enforce service level agreements (SLAs) for IT support responsiveness
Approve and prioritize system enhancements, integrations, and development requests
Ensure consistent documentation standards and alignment across departments and properties
Collaborate with Procurement on software evaluation, lifecycle planning, and contract renewals
Mentor and guide IT team members; set clear performance expectations and accountability
Coordinate with property management to ensure technology supports operational needs and resident experience
Maintain oversight of data security, access controls, and enterprise risk management compliance
Identify emerging technologies and recommend adoption strategies aligned with company objectives
Serve as subject matter expert for executive team on IT infrastructure, systems, and integration planning
Core Competencies:
To perform the job successfully, an individual should demonstrate the following competencies: - Analytical: Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data. - Problem Solving: Identifies and resolves problems in a timely manner; works well in group problem-solving situations. - Written Communication: Writes clearly and informatively; varies writing style to meet needs; presents numerical data effectively. - Organizational Support: Follows policies and procedures; completes administrative tasks correctly and on time; supports the organization's goals and values. - Adaptability: Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation. - Attendance/Punctuality: Is consistently at work and on time; ensures work responsibilities are covered when absent.
Supervisory Responsibilities:
Directly supervise the Systems Analyst. Responsible for performance management, mentorship, and assigning project responsibilities in alignment with department objectives.
Education and Experience:
Bachelor's degree in Information Systems, Computer Science, or related field, or equivalent experience
Minimum of 7 years of progressive IT leadership experience
Demonstrated success leading enterprise-level technology initiatives
Experience with system integrations, infrastructure management, and cybersecurity frameworks
Qualifications:
Years of Experience: Minimum of 7 years in IT leadership and enterprise system management
Education/Certifications: Bachelor's degree or equivalent experience.
Preferred Skills:
Experience with cloud platforms (e.g., Azure, AWS)
Familiarity with property management systems (e.g., Yardi)
Advanced knowledge of project management tools and methodologies
Strong understanding of SaaS lifecycle management and vendor negotiations
Basic Skills:
Active Listening: Ability to fully understand and process information.
Speaking: Effective verbal communication skills.
Reading Comprehension: Ability to interpret written documents accurately.
Critical Thinking: Skill in evaluating alternatives and solutions.
Social Skills:
Service Orientation: Demonstrates a willingness to help and serve others.
Social Perceptiveness: Recognizes and understands others' reactions.
Coordination: Ability to synchronize actions effectively with team members.
$86k-143k yearly est. 60d+ ago
Applications Development Manager
Arizona Department of Administration 4.3
Senior information technology manager job in Phoenix, AZ
DEPT OF HEALTH SERVICES
The Arizona Department of Health Services promotes and protects the health of Arizona's children and adults. Our mission is to promote, protect, and improve the health and wellness of individuals and communities in Arizona. We strive to set the standard for personal and community health through direct care, science, public policy, and leadership. ADHS promotes alternative work schedules, flexible hours. We have positions that can fit any stage in your career, from entry to senior level. We offer a robust benefit package, including the ADHS Student Loan Assistance Program, where eligible employees can receive up to $300.00 per month for their outstanding student loans. Come check us out and see how you can make a difference in the lives of all Arizonans.
Applications Development Manager
Job Location:
Address: 501 N 24th St, Phoenix, AZ 85008
Posting Details:
Salary: $110,000
Grade: 29
Job Summary:
This position will oversee the application development team at the Arizona State Hospital and will help lead the planning, design, development, implementation, and maintenance of enterprise and program-specific applications for Arizona State Hospital (ASH). This position will help oversee several critical systems at ASH including the electronic health records system, staff tracking and other quality and compliance systems. This position will meet with ASH leadership to understand application need and will coordinate with ITS leadership to create sustainable and flexible solutions for ASH. Makes decisions guided by policies, procedures and business plans; receives guidance from seniormanagement. Creates and promotes a productive work environment, ensuring that necessary skills and competencies are in place to meet the goals of the unit.
Job Duties:
Manage and mentor a team of application and database developers, quality assurance and business analysts and ITS support, including performance management and professional development in a hospital setting.
Manage the full software development lifecycle (SDLC) for custom and vendor hosted applications.
Design, develop, implement, and maintain software solutions for ASH.
Collaborate with ASH leadership and programs to assess and prioritize application needs and deliver effective technology solutions.
Collaborate with the CIO and ITS leadership team to ensure up-to-date and compliance with ITS policies, procedures, and standard work.
Other duties as assigned as related to the position.
Knowledge, Skills & Abilities (KSAs):
Knowledge of:
- Performance Management (PM), and Continuous Quality Improvement (CQI) and Lean methodologies.
- Broad and generally deep understanding of all facets of management and leadership, as well as a vision for the specific business program/function being managed.
- Thorough working knowledge of most infrastructure technologies and in-house developed applications utilized in the enterprise.
- Thorough working knowledge of the organization's methodologies and tools.
- Thorough working knowledge of the organization's policies and procedures.
Skill in:
- Strong customer service skills
- Excellent interpersonal, written and oral communication skills
- Demonstrated ability to balance, prioritize and organize multiple tasks.
- Demonstrated ability to work collaboratively in teams and across organizations
- Demonstrated ability to synthesize feedback and adjust plans accordingly
- Demonstrated ability to build strong relationships inside and outside the organization
Ability to:
- Support a diverse multi-cultural workforce that reflects the community, promotes equal opportunity at all levels of public employment, and creates an inclusive work environment that enables all individuals to perform to their fullest potential free from discrimination.
- Demonstrated ability to apply creative solutions to business problems to ensure business needs are most effectively met.
Selective Preference(s):
3+ years of supervisory experience; 5+ years of IT applications development experience; Experience in Public Health or Healthcare industry preferred
Pre-Employment Requirements:
Must possess a valid level one fingerprint clearance card issues pursuant to A.R.S. §36-113 or must apply for a level one fingerprint clearance card within seven working days after beginning employment.
If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Benefits:
The State of Arizona provides an excellent comprehensive benefits package including:
− Affordable medical and dental insurance plans
− Paid vacation and sick time
− Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
− 10 paid holidays per year
− Wellness program and plans
− Life insurance
− Short/long-term disability insurance
− Defined retirement plan
− Award winning Infant at Work program
− Credit union membership
− Transit subsidy
− ADHS Student Assistance Pilot Program
Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page
Retirement:
To help you build a financially secure future, the State makes monthly contributions to finance your retirement benefit. The State will contribute to the ASRS in an amount equal to your contribution. In other words, you and the State will each pay 50% of the total cost of the benefit. New State employees have a 27-week wait period for contributions to begin.
Contact Us:
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by emailing ************************. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. DHS is an Equal Employment Opportunity Employer. All newly hired employees will be subject to E-Verify Employment Eligibility Verification.
$110k yearly 3d ago
Learn more about senior information technology manager jobs
How much does a senior information technology manager earn in Chandler, AZ?
The average senior information technology manager in Chandler, AZ earns between $97,000 and $179,000 annually. This compares to the national average senior information technology manager range of $98,000 to $179,000.
Average senior information technology manager salary in Chandler, AZ
$132,000
What are the biggest employers of Senior Information Technology Managers in Chandler, AZ?
The biggest employers of Senior Information Technology Managers in Chandler, AZ are: