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  • Service Delivery Manager

    Ampcus Incorporated 4.5company rating

    Senior information technology manager job in Palm Beach Gardens, FL

    Bravens Inc., a wholly owned subsidiary of Ampcus Inc., is an information technology consulting and services company. Bravens is a leader in providing tailored staffing solutions across both IT and non-IT industries. We are in search of a highly motivated candidate to join our talented team and contribute to our ongoing success. Job Title: Service Delivery Manager Location(s): Palm Beach Gardens, FL Job Description: The Service Delivery Manager (SDM) is a strategic and operational leader responsible for ensuring the seamless delivery of services to clients. This role is highly customer-facing and demands a proactive approach to managing client relationships, service quality, and operational excellence. The SDM will lead cross-functional teams, drive continuous improvement, and ensure that service level agreements (SLAs) and key performance indicators (KPIs) are consistently met. Key Responsibilities: Strong understanding of Operations, ITIL and Delivery management methodologies and best practices. Excellent communication, interpersonal, and presentation skills. Ability to build relationships and work effectively with diverse teams. Strong analytical and problem-solving skills. Ability to manage multiple projects and priorities. Experience with all management tools, Reporting, Operation and other technologies. Knowledge of organizational behavior and development. Commitment to collaboration, integrity, and excellence. Adaptability, resilience, and proactive problem-solving. Commitment to collaboration, integrity, and excellence. Strong understanding of IT infrastructure, service management tools (e.g., ServiceNow, Jira), and cloud platforms. Excellent communication, negotiation, and interpersonal skills. Proven leadership and team management capabilities. Analytical mindset with a focus on data-driven decision-making. Ability to thrive in dynamic, fast-paced environments. Managing daily operations & Leading team meetings and discussions with Service Reviews.Developing and implementing strategic plans & Overseeing projects from inception to completion. Maintaining communication with stakeholders. Customer Engagement & Relationship Management: Act as the primary point of contact for clients, ensuring high levels of satisfaction and trust. Conduct regular service reviews and client meetings to assess performance and gather feedback. Resolve escalations swiftly and professionally, maintaining transparency and accountability. Service Delivery Oversight: Oversee end-to-end service delivery processes, ensuring alignment with client expectations and business goals. Monitor SLAs, KPIs, and operational metrics to ensure consistent service excellence. Lead incident and problem management efforts, including root cause analysis and preventive actions. Team Leadership & Collaboration: Manage and mentor service delivery teams, fostering a culture of ownership, collaboration, and continuous learning. Coordinate with internal departments (e.g., IT, support, operations and Delivery) to ensure smooth service transitions and implementations. Facilitate training and development programs to enhance team capabilities. Process Improvement & Governance: Identify and implement service improvement initiatives to enhance efficiency and customer experience. Ensure compliance with ITIL, Operations and other service management frameworks. Maintain documentation of service processes, client interactions, and performance reports. Financial & Strategic Management: Manage budgets related to service delivery, ensuring cost-effective operations. Contribute to strategic planning and roadmap development for service delivery enhancements. Projection, Project activity budget knowledge required Required Qualifications: Experience: 10-12 years in service delivery or technical support roles, with at least 9-10 years in a customer-facing Delivery leadership position. Education: Bachelor's or Master's degree in Engineering, IT, or Business Administration. Certifications: ITIL Foundation or higher, PMP or Six Sigma etc as an Advantage. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.
    $80k-115k yearly est. 6d ago
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  • ServiceNow - IT Service Management (ITSM) - Senior - Tech Consulting - Open Location

    Ernst & Young Oman 4.7company rating

    Senior information technology manager job in Miami, FL

    At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. ServiceNow Senior Consultant - IT Service Management (ITSM) In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital - but can be a risky investment in such a rapidly changing environment. That's why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision-making. As a ServiceNow Senior Consultant you'll play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around. The opportunity You'll lead ServiceNow Transformation teams in a rapidly growing area of the business. It's a client visible role, in which you'll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career. As a Senior Technology Analyst, you will play a pivotal role in bridging the gap between business needs and technical solutions. You will interact with business stakeholders to gather and analyze requirements, ensuring that newly implemented technology solutions meet their needs. Your collaboration with technical teams will be essential in designing and delivering effective system architecture solutions. Your key responsibilities In this role, you will spend your time engaging with clients and internal teams to ensure successful project delivery. You will face challenges that require analytical thinking and problem-solving skills, providing you with opportunities to learn and grow in a dynamic environment. This position may require regular travel to meet with clients, allowing you to build relationships and understand their needs better. Key responsibilities include: Interacting with business stakeholders to evaluate business models and processes. Analyzing newly implemented technology solutions to verify they meet business requirements. Collaborating with technical teams to design and deliver system architecture solutions. Skills and attributes for success Here, you'll serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers' ITSM processes (e.g., Incident Management, Problem Management, Change Management, Service Catalog, Knowledge Management) or evaluating how AI can streamline delivery. Wherever you find yourself, you'll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation. Act as a workstream lead across all aspects of a ServiceNow ITSM project and solution delivery including but not limited to design, configuration/development, testing and deployment phases Ability to manage and mentor a multi-disciplinary team of 3-5 resources including offshore resources (e.g., consultants, developers, and testers) Provide guidance and industry leading practice expertise for ServiceNow ITSM process implementations, including how specific business objectives can be met through process and technology transformation Ability to analyze a company's people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps Ability to advise on the connectivity of the CMDB and IT Operations Management (ITOM) to ITSM processes Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources Experience in waterfall and agile delivery models - including supporting management activities such as planning, status reporting, budgets and risk and issue logs Ability to create high quality deliverables and project artifacts To qualify for the role, you must have A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline Typically, no less than 2 - 4 years relevant ServiceNow ITSM project experience ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD) Minimum of 1 of the following ServiceNow certifications: ServiceNow Certified Implementation Specialist - ITSM 3+ years of Big 4 or equivalent consulting experience Excellent soft skills - communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization Experience leading teams and supervising others A driver's license valid in the U.S. Ability to travel to meet client needs Ideally, you'll also have ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA) Performance analytics and reporting experience - certifications are a plus ServiceNow Certified Implementation Specialist - Data Foundations or HAM or SAM Experience in ServiceNow's AI solutions (e.g., Now Assist, Agentic, AI Control Tower) What we look for We seek individuals who are proactive, innovative, and eager to contribute to team success. Top performers are those who demonstrate strong analytical skills, the ability to communicate effectively, and a passion for technology and its impact on business. What we offer you At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more . We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $102,500 to $187,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $122,900 to $213,400. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at **************************. #J-18808-Ljbffr
    $122.9k-213.4k yearly 3d ago
  • Director, Data Center Engineering

    LVI Associates 4.2company rating

    Senior information technology manager job in Miami, FL

    Industry: Data Center / Critical Infrastructure About the Role We are seeking a highly skilled and technically driven Director, Data Center Engineering to lead engineering efforts across greenfield developments and the modification of existing assets. This role serves as the technical cornerstone for project execution-bridging sales strategy, engineering design, permitting, and consultant management. You will oversee multidisciplinary engineering initiatives and manage architectural and engineering (A&E) consultants through formal design and permitting phases. With a focus on innovation and execution, you'll ensure every data center development is built on a strong, scalable, and compliant technical foundation. Key Responsibilities Engineering Leadership Own all engineering efforts related to data center infrastructure, including new builds and expansions. Coordinate civil, structural, mechanical, and electrical (CSME) disciplines to deliver integrated, cost-effective solutions. Translate sales and solutions engineering inputs into actionable design programs. Validate technical feasibility, cost, and delivery schedules during planning stages. Provide technical oversight from site planning through execution to maintain design integrity. A&E Consultant Management Manage A&E consultants from conceptual design through permit sets and construction documentation. Act as primary liaison for contractual negotiation and scope coordination under AIA agreements. Drive permitting strategy with local authorities and consultants to ensure compliance and entitlement. Align technical deliverables with broader project milestones in collaboration with legal, real estate, and construction teams. About You 5-10 years of experience in data center, critical infrastructure, or industrial engineering roles. Strong technical background across civil, structural, mechanical, and electrical systems. Proven experience managing A&E consultants and delivering large-scale infrastructure projects from concept to permit-ready status. Familiarity with AIA contracts, permitting processes, and jurisdictional design reviews. Ability to integrate engineering strategies into commercial development initiatives. Exceptional leadership and cross-functional communication skills. Deep knowledge of data center system design, code compliance, and construction integration. Strategic mindset with a focus on execution, risk mitigation, and scalable infrastructure design.
    $102k-131k yearly est. 1d ago
  • IT Director, Ancillary Operations

    Femwell Group Health 4.1company rating

    Senior information technology manager job in Miami, FL

    We are seeking a strategic, hands-on IT Director, Ancillary Operations to support and advance the technology needs of Femwell's Ancillary Services division, which includes outpatient Imaging Centers, Maternal Fetal Medicine (MFM) clinics, a pathology laboratory (MediPath), and other specialty care centers. While the primary focus of this role will be on Imaging and MFM, the IT Director will also provide cross-functional support to the full Ancillaries portfolio. This individual will act as a liaison between the Ancillaries operations teams and the Corporate IT department, working closely with office managers at key sites and operational leaders across departments to triage issues, identify root causes, and drive improvements to systems and workflows. This role requires strong communication, problem-solving, and leadership skills, as well as deep familiarity with healthcare IT systems. Essential Job Functions Technology Strategy & Leadership • Collaborate with Ancillaries leadership and Corporate IT to develop and execute IT strategies aligned with business goals. • Support technology planning for new site launches, system upgrades, and service line integrations. • Serve as a strategic partner and advisor to department heads, clinical leadership, and office management teams. Systems & Infrastructure Oversight • Manage and support core systems including PACS/RIS, Maternal Fetal Medicine platforms such as AS Software, EHR/EMR integrations, laboratory information systems (LIS), imaging modalities, and telecommunications. • Ensure seamless interoperability between ancillary systems and referring practices. • Oversee physician-facing technologies including diagnostic viewing systems, image/report delivery tools, and portals. • Work collaboratively with ancillary site-level IT staff while aligning initiatives with Corporate IT standards and architecture. Stakeholder Liaison & Process Optimization • Build strong relationships with office managers and operational leads at Imaging, MFM, MediPath, and other ancillary sites. • Triage technical and workflow-related issues, facilitate root cause analysis, and coordinate cross-functional solutions. • Identify and implement system enhancements to improve efficiency, data accuracy, and clinical operations. Cybersecurity & Compliance • Ensure HIPAA and HITECH compliance across all ancillary IT environments. • Partner with Corporate IT on security protocols, backup, disaster recovery, and data protection strategies. IT Operations & Support • Provide support and oversight for local IT resources, help desk operations, and third-party vendors serving ancillary locations. • Monitor technology performance, escalate unresolved issues, and guide adoption of IT best practices across sites. • Facilitate training and communication with non-technical end users Other Essential Tasks/Responsibilities/Abilities Must be consistent with Femwell's core values. Excellent verbal and written communication skills. Professional and tactful interpersonal skills with the ability to interact with a variety of personalities. Excellent organizational skills and attention to detail. Excellent time management skills with proven ability to meet deadlines and work under pressure. Ability to manage and prioritize multiple projects and tasks efficiently. Must demonstrate commitment to high professional ethical standards and a diverse workplace. Must have excellent listening skills. Must have the ability to maintain reasonably regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards and organization attendance policies and procedures. Must maintain compliance with all personnel policies and procedures. Must be self-disciplined, organized, and able to effectively coordinate and collaborate with team members. Extremely proficient with Microsoft Office Suite or related software; as well as Excel, PPT, Internet, Cloud, Forums, Google, and other business tools required for this position. Education, Experience, Skills, and Requirements • Bachelor's degree in Information Technology, Computer Science, Health Informatics, or a related field. • Advanced degree or professional certifications (e.g., CPHIMS, PMP, CompTIA) preferred. Experience: • 3+ years of IT leadership or healthcare IT experience, preferably in outpatient or multispecialty clinical environments. • Direct experience with PACS, RIS, HL7, EHR/EMR integration, and MFM platforms such as AS Software. • Familiarity with imaging modalities (ultrasound, mammography, X-ray, MRI) and LIS systems. • Strong understanding of HIPAA, HITECH, and cybersecurity in clinical healthcare settings. Skills: • Exceptional communication and stakeholder management skills. • Proven ability to triage complex issues, lead root cause investigations, and optimize clinical workflows. • Technically proficient with strong problem-solving, vendor management, and project coordination skills. • Able to bridge the gap between clinical operations and technical infrastructure. Preferred Experience: • Experience supporting women's health or OB/GYN-focused practices. • Implementation of new outpatient or diagnostic center technologies. • Experience with cloud-based imaging, remote access solutions, or distributed multisite infrastructures.
    $111k-147k yearly est. 4d ago
  • VP of Technical Records

    Aersale Corporation 4.4company rating

    Senior information technology manager job in Miami, FL

    Who we are: AerSale is a global leader and market innovator specializing in aviation products and services to meet the growing demand for aftermarket support in global passenger, cargo, and government segments. Featuring complete aircraft nose-to-tail, value-added offerings, including Aircraft & Component Maintenance, Repair and Overhaul Services (MRO), Aircraft & Engine Sales and Leasing, Used Serviceable Material (USM) Sales and Parts Exchange, Flight Equipment Asset Management Services, Internally developed aircraft and component modifications (engineered solutions) designed to enhance aircraft performance and operating economics (e.g. AerSale, AerTrak and AerAware). For more information, visit us at **************** What we Offer: Medical Insurance 100% Employer Paid Dental, Vision, Life, Short and Long Term Disability Insurance 401K with Employer Contribution Employee Stock Purchase Plan (ESPP) Education Reimbursement (related field) Employee Referral Program and Recognition Program Paid Holidays and 15 Paid Time-Off Days annually Job Description: Essential Duties and Responsibilities: Lead technical projects and trading campaigns related to aircraft records management. Ensure the accuracy, completeness, and integrity of the company's aircraft/engine records and maintenance information. Oversee the maintenance of records systems to facilitate efficient search and retrieval of aircraft records. Maintain oversight of key industry challenges and identify potential exposure and mitigation strategies. Identify opportunities to automate and simplify the process of creating and sharing technical information. Develop and implement new processes and procedures to enhance efficiency and effectiveness. Ensure the database accuracy of information / history relevant to each aircraft and its systems/components that includes modification data, repair records and OEM SB's, SL's & AD's and Back to Birth Records for Life Limited Parts. Perform training and mentoring to Technical Records staff regarding the correct functioning of the department procedures. Periodically audit physical aircraft and engine records in the company system to ensure accuracy and completeness. Interact with customers to provide required documents and respond to queries. Independently manage closure of open items identified during the review of technical records. Ensure timely closure of Outstanding Item List (OIL) in support of trading campaigns. Oversee collection of annual technical records such as LLPs. Accuracy and integrity of all records. Efficiency of records retrieval and management systems. Timeliness and effectiveness of records audits and updates. Customer satisfaction with provided documents and responses. Utilize industry best practices, techniques, and standards throughout project execution. Occasional travel may be required for onsite visits or meetings (20%). Education and Experience: 10+ years' experience in aviation Technical Records management. Bachelor's degree or equivalent in Aviation, Engineering, or relevant field. Experience in aircraft leasing and trading preferred. Familiarity with industry-specific software systems preferred. Proven leadership abilities in a technical records management role preferred. Skills and Abilities: Ability to use computer and software programs daily. Strong communication and interpersonal skills. Proficiency in project management tools and software. Ability to work independently and as part of a team. Physical Requirements: * Must be able to use hands and arms for repetitive movements, such as movement of wrists, hands, fingers while typing. * May occasionally be required to lift and carry up to 30lbs. If you would like to see your career take flight, apply today! Aersale is an Equal Opportunity Employer. The company prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, general identity, national origin, or for inquiring about, discussing, or disclosing information about compensation. As a Government Contractor Aersale takes affirmative action to employ and advance in employment individuals without regard to disability or veteran status. If you are an Individual with Disability and require any assistance with the application process please contact Human Resources at: ************************.
    $115k-162k yearly est. 1d ago
  • B2B Sales Transformation Consulting - Senior Manager | High Tech | Software & Platforms

    Accenture 4.7company rating

    Senior information technology manager job in Miami, FL

    We are: Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: ********************** Role Overview:We are seeking a highly skilled and strategic leader with deep expertise in B2B Sales Transformation within High Tech + Software & Platform Industries. This person will have expertise to both Sell and Deliver B2B Sales Transformation, experience across the entire Lead-to-Order process, sales process optimization, cross-sell, upsell, renewals, and deal optimization within the High Tech and Software/Platform sectors. The work: + Bring both breadth and depth of expertise across B2B Sales across Lead to Order and Renewal. + Optimize the full deal lifecycle including (Opportunity, Quote (CPQ), Price Optimization, Contracting (CLM), and Billing. + Implement and improve sales processes to maximize to drive Sales effectiveness and efficiency. + Understand recurring revenue models (subscription, consumption, outcome based, etc.) and utilize experience with Renewals, Amendments, cross-sell, and upsell processes. + Understanding of both Direct and Indirect Channel Selling motions to act as a Connector across Sales, Operations, and Technology. + Evaluate clients' current front sales functions (e.g., sales talent management, incentive management, enablement, and operations) and recommend solutions that address their unique organizational needs + Maintain a strong understanding of industry trends across B2B Sales Transformation and emerging technologies; Partner with key ecosystem partners in B2B Sales. + Approach work with consulting experience with an Advisory mindset - who can build strong client relationships across Sales and Delivery. + Develop, support, and identify new growth strategies, including maximizing value from new routes to market, driving digital engagement, and deploying advanced analytics + Assess dynamics of client landscape and identify new market opportunities to thrive in the digital era. + Create compelling value propositions by helping clients improve their competitive agility by integrating digital and physical sales channels + Help clients align and prioritize sales efforts to meet sales goals + Identify capability gaps and guide recommendations to optimize the distinctiveness of your client's workforce, sales productivity, offerings, or customer strategy + Lead change-management initiatives that drive adoption, ease implementation, and position clients' sales and partner transformation solutions for ongoing success + Establish long-term client relationships and support business development efforts + Mentor junior team members, and continue to grow your own expertise to help Accenture maintain its thought-leadership position Here's what you'll need: + At least 8 years of professional experience in the following: + Analyzing and assessing sales processes for GTM, inside sales, field/partner, and operations + Using data analytics on sales and business performance + Experience with partner and field sales, recruit, and partner/field sales execution + Experience building, leading, or advising high performing partner programs, partner development, sales, and/or business development teams + Driving or participating in large, complex global transformation programs + Experience with customer and partner satisfaction programs + At least 5 years of experience working in large scale transformation initiatives with: + SaaS solutions and determining how they fit into a client's larger sales, channel, and marketing application ecosystem + Hands on experience with Salesforce.com, MS Dynamics other leading CRM, CPQ or ICM applications as well as other tools used for large data collection and analysis + Cloud and on-premises applications for channel partner compensation or incentives, and for channel sales data collection + At least 4 years of experience in a consulting environment Bonus points if: + Bachelor's degree or equivalent (minimum 12 years) work experience; Bachelor's or Master's degree in engineering, computer science, information systems, or business + Knowledge of industry trends for partner programs and platforms Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $132,500 to $302,400 Cleveland $122,700 to $241,900 Colorado $132,500 to $261,300 District of Columbia $141,100 to $278,200 Illinois $122,700 to $261,300 Maryland $132,500 to $261,300 Massachusetts $132,500 to $278,200 Minnesota $132,500 to $261,300 New York/New Jersey $122,700 to $302,400 Washington $141,100 to $278,200 #LI-NA-FY25 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
    $141.1k-278.2k yearly 1d ago
  • Preferred Delivery Manager - Final Mile (South-East)

    Arhaus 4.7company rating

    Senior information technology manager job in Miami, FL

    The Preferred Delivery Manager (South-East) is responsible for delivering a white-glove, luxury post-purchase experience for Arhaus' most distinguished clients. This role serves as the final steward of the client journey, ensuring that every delivery not only meets expectations but embodies the craftsmanship, sophistication, and service excellence synonymous with the Arhaus brand. Following the completion of the sale, the Preferred Delivery Manager partners closely with internal teams and delivery partners to orchestrate a seamless in-home experience. With a refined design sensibility, this role evaluates the initial delivery layout and thoughtfully layers each space-bringing furniture placement, styling, and finishing touches together to create a fully curated, move-in-ready environment. Beyond on-site execution, the Preferred Delivery Manager plays a critical role in pre-delivery preparation. This includes proactively aligning product readiness, delivery logistics, space planning, and client expectations to ensure every detail is accounted for in advance. Through meticulous planning, strong cross-functional collaboration, and hands-on oversight, this role ensures flawless delivery outcomes and an exceptional final impression for the client. Essential Duties & Responsibilities: The Preferred Delivery Manager will personally oversee Arhaus' highest value deliveries, guiding a dedicated service team and ensuring each moment-from arrival to execution-feels curated, efficient, and spectacular. As the on-site Arhaus expert, the Preferred Delivery Manager will anticipate client needs, work to resolve issues, and deliver a white-glove experience that leaves a lasting impression while supporting long-term client relationships and future sales opportunities. Every interaction should reinforce Arhaus' commitment to quality, care, and enduring client relationships. Key fundamental skill sets and responsibilities for this role include: Remote, travel-based position responsible for personally overseeing a high volume of preferred (VIP) deliveries annually, with volume scaling as the program expands. Proactively manage pre-delivery preparation, including collaboration with store teams and 3PL partners to confirm product readiness, review renderings and layouts, ensure proper staging and room labeling, and mitigate delivery risks prior to arrival. Lead the on-site 3PL delivery experience with professionalism, ensuring precision, timeliness, and the highest service standards. Serve as the client's main point of contact throughout preparation and delivery, ensuring all details are executed flawlessly. Represent the Arhaus brand through luxury presentation standards, branded materials, and polished, professional communication. Apply a keen design eye, transforming the initial delivery layout and artfully layering each space to create a beautifully curated environment. Identify potential delivery risks in advance and proactively escalate and resolve issues to avoid client disruption. Resolve client concerns promptly and elegantly, ensuring complete satisfaction. Maintain clear, timely communication between delivery teams, store associates, corporate partners, and clients. Oversee exchanges, returns, and missing components as needed, ensuring smooth resolution and minimal disruption. Complete post-delivery reporting, including client feedback, execution notes, and photo documentation, contributing to program performance tracking and continuous improvement. Develop and nurture relationships that enhance sales, strengthen client retention, and reinforce Arhaus' luxury brand experience. Execute delivery experiences in alignment with established luxury service standards and playbooks to ensure consistency across all markets. Serve as a key ambassador for the Preferred Delivery Program, partnering with store, logistics, and corporate teams to uphold standards and evolve best practices. Requirements: Proven ability to service a premium or luxury client experience, preferably in hospitality, interior design, or high-end retail. Background in Interior Design and/or Furniture Sales is strongly preferred. Exceptional communication, interpersonal, and problem-solving skills. Strong organizational and time management abilities with exceptional attention to detail and follow-through. Professional demeanor, polished presentation, and ability to remain composed under pressure. Confidence in managing high-touch client relationships with discretion, empathy, and care. Experience in customer service, delivery management, or final mile operations is strongly preferred. Travel is required within this role; approximately 100%. Ability to work independently in a highly travel-intensive environment while consistently upholding Arhaus' standards of excellence. Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages.
    $79k-121k yearly est. 4d ago
  • Senior Manager-Compliance

    American Express 4.8company rating

    Senior information technology manager job in Sunrise, FL

    At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Global Merchant & Network Services (GMNS) brings together American Express' merchant-and network related businesses to enable a sharp focus on using the power of our network to provide unique value to all our mutual customers. The organization manages the relationships with the millions of merchants around the world that accepts American Express and runs the company's payment network and manages bank partnerships globally. GMNS is looking for an experienced Sr. Manager- Financial Crimes to lead a diverse team of high-performing professionals focused on ensuring risk and control management is embedded in the day-to-day operations of our organization. This first-line role will involve extensive collaboration with partners across business units, functional areas, and geographies. This role will lead the execution of financial crime risk management within the business unit and is accountable for ensuring the business maintains a strong control environment to prevent, detect, and respond to financial crimes-including anti-money laundering (AML), sanctions, fraud, and anti-bribery and corruption (ABC). The ideal candidate brings deep subject matter expertise and a pragmatic, partnership-driven approach to risk management. The Senior Manager-Financial Crimes will: * Consult on the design and implementation of controls tailored to specialized risk areas including Financial Crime and Compliance, with input in broader areas of operational risk * Ensure all activities & guidance provided to BU are in alignment with standards set by centralized specialist risk-stripe teams * Comply with enterprise policies and programs pertaining to specific risk types (e.g., Conduct Risk Management policy), and support with design/ enhancement of BU procedures /standards * Maintain awareness and understanding of emerging trends, best practices, and regulatory updates relevant to operational risks and share this with BU process owners * Support with the design and dissemination of targeted training and awareness programs to increase understanding and management of specific risk topics within GMNS Key Responsibilities: * Develop and maintain financial crimes risk assessments and controls aligned with enterprise policy and regulatory expectations. * Partner with business leadership to embed financial crime risk management into day-to-day operations, new product development, and client onboarding. * Lead or support investigations of suspicious activity, coordinating with AML and fraud investigation teams. * Monitor and report on financial crimes risk indicators, emerging threats, and control effectiveness to business and risk leadership. * Escalate and remediate control issues or potential violations in partnership with compliance, legal, and audit functions. * Support internal and regulatory exams, audits, and inquiries related to financial crimes. * Coordinate financial crimes training and awareness programs for front-line staff. * Maintain detailed documentation and records to demonstrate compliance with regulatory and internal standards. Minimum Qualifications: * 5+ years of experience in AML, financial crimes compliance, fraud risk, or business risk roles within a financial institution. * Strong understanding of BSA/AML, OFAC, and anti-bribery and corruption regulations. * Proven ability to assess risk, implement controls, and collaborate across functions. Preferred Qualifications: * Bachelor's degree in finance, criminal justice, business administration, or a related field. * CAMS, CFE, or similar professional certification. * Experience working in a first line of defense or business control function. * Familiarity with customer risk rating, transaction monitoring, and suspicious activity reporting processes. Skills & Competencies: * Strong analytical and problem-solving skills. * Excellent written and verbal communication abilities. * Sound judgment and decision-making under pressure. * Ability to influence and educate business partners on risk concepts. * Skilled in project management and working in a matrixed organization. Guardian Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.
    $103.8k-174.8k yearly 5d ago
  • North America OSS/BSS Solutions Sales Director

    MBR Partners 2.8company rating

    Senior information technology manager job in Miami, FL

    A Telecoms software business focused on OSS/BSS solutions is seeking a highly motivated Sales Lead to expand its North American business. The role involves building a sales pipeline, attending trade shows, and leading presentations. Candidates should be familiar with BSS/OSS applications and be able to manage multiple clients. The position requires approximately 40% travel and offers flexible salary levels. #J-18808-Ljbffr
    $110k-163k yearly est. 1d ago
  • Service Delivery Manager

    Aqualis

    Senior information technology manager job in Delray Beach, FL

    About the Organization AQUALIS is the nationwide leading provider of comprehensive water management services focused on maintaining, inspecting, and repairing post-construction stormwater and lift station systems. We provide our clients with environmental compliance while inspiring change by preserving and protecting our most precious natural resource-water. Description Who is AQUALIS? AQUALIS is the nationwide leading provider of comprehensive water management services focused on maintaining, inspecting, and repairing post-construction stormwater and lift station systems. We provide our clients with environmental compliance while inspiring change by preserving and protecting our most precious natural resource...water. Why work at AQUALIS? AQUALIS provides sustainable water compliance and management solutions for the betterment of our nation's communities and corporations. Working at AQUALIS is a unique opportunity to be a part of an environmentally progressive, sustainable water management team that performs at the highest professional level. We pride ourselves on respect, loyalty, integrity and inclusion. Our Company's culture is supported by our core values: Personal Responsibility & Accountability, Exceptional Customer Experience, and Sustainable & Innovative Water Management. We are committed to providing personal and professional development through continuing education, investment in tools and technology, and position-related training. AQUALIS provides all full-time employees with competitive annual pay raise potential, paid vacation time, eligibility to enroll in a company sponsored group healthcare plan, 401(k) matching, as well as real flexibility and growth potential. Where do YOU fit in? The Service Delivery Manager (SDM) is responsible for keeping the Service Delivery team on a challenging schedule during the growing seasons while gathering information for the potential rehabilitation and/or repair of stormwater wetlands, biofiltration systems, proprietary underground storage units, and drainage conveyance infrastructures utilizing Best Management Practices (BMP) for Stormwater Control Measures (SCM). Specific duties include: Leading a team of watershed management Service Technicians in maintaining and improving storm drainage systems to mitigate flooding and erosion Identifying and documenting stormwater drainage issues needing repair. Performing general environmental maintenance activities. Operating and maintaining company landscaping equipment which includes a pick-up truck & trailer. Disposing of sediment, trash, and debris from stormwater systems. Performing physical labor in a variety of weather conditions. Completing maintenance & inspection reports and tracking crew expenses Consistently exectuing against company defined Key Performance Indicators (KPIs) and applicable Service Level Agreements (SLA) to ensure uncompromised fulfillment of client's Scope of Work (SOW) Position Requirements Basic requirements: Background check and drug test are part of the pre-employment process Ability to acquire and maintain a DOT Health Card; Ability to maintain insurable status under the company's auto policy Possess an analytical approach to stormwater drainage management Proficient with mobile technology (i.e. iPads, Laptops, Email, etc.) The ASDM must be willing to travel and be away from home 4-5 days per week Able to perform duties in all types of weather conditions in order to monitor effectiveness of SCMs Location Delray Beach, FL Category Environmental Services Full-Time/Part-Time Full-Time Exempt/Non-Exempt Non-Exempt Number of Openings 1 Base Compensation Min $21.00 / Hr. Base Compensation Max $24.00 / Hr. On Target Earnings EOE Statement AQUALIS Stormwater Management is strongly committed to providing a work environment that is free from all forms of harassment, discrimination and inequality. We recruit, employ, train, promote and compensate our personnel without regard to race, age, sex, religion, national origin, citizenship, marital status, veteran's status, disability, genetic information or any other personal characteristic protected by law. AQUALIS also offers protection based on sexual orientation against discrimination, harassment or inequality. We value each and every employee and strive to make employment at AQUALIS enjoyable and satisfying. As part of our commitment, we will not tolerate any form of discrimination toward employees, applicants, vendors, customers or visitors of AQUALIS. Everyone should be treated equally and with respect regardless of race, age, sex, religion, national origin, citizenship, marital status, veteran's status, sexual preference, disability, genetic information or any other class protected under state law. Tags Erosion Control, Environmental Management, Flooding Mitigation, Pollution Prevention and Detection, Water Quality, Wastewater Collection & Treatment, Landscaping, Environmental Compliance This position is currently accepting applications.
    $21-24 hourly 5d ago
  • Senior Project Manager - Multifamily

    Scott Humphrey Corporation

    Senior information technology manager job in West Palm Beach, FL

    Project Manager Job Description: The Senior Project Manager will have a strong track record of completing projects specifically within the multifamily sector, ensuring their successful delivery within schedule and budget along with the ability to manage vendors, subcontractors, and field staff throughout the project. What's on Offer: Competitive base salary Vehicle and cell phone allowances Bonus program Comprehensive health benefits and 401k PTO About the Company: GC with long standing history within the Fort Lauderdale area Specialized in Multifamily Projects Project Manager Responsibilities: Responsible for ensuring that the project is completed on-time, within budget, and constructed with superior quality and safety Reviews project proposals, drawings, and plans to determine timeframe, funding limitations, procedures for accomplishing project, staffing requirements and allotment of available resources to various phases of project Develops and maintains relationships with clients, subcontractors and related vendors. Completes materials “take-offs”, establishes cost estimates, develops and tracks material procurement schedule Confers with project staff to outline work plans, assign duties, responsibilities and scope of authority; coordinates activities with project staff to ensure project progress within prescribed budget and provides technical advice to resolve problems Organize, plan, and manage multiple activities to accomplish desired results Act in a manner of integrity that shows support for the company, its values, and other associates while maintaining a constant focus on meeting/exceeding customer requirements and expectations Oversee project financials Requirements: Bachelor's Degree in Construction Management or Business preferred 5+ years' experience as a Project Manager within Multifamily Construction Proven record of success on large and/or complex projects Proficient with relevant construction technology; Procore experience a plus Salary : $155,000.00 - $205,000.00 per year Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance
    $155k-205k yearly 2d ago
  • Information Technology Professional (IT Support) (Hialeah)

    Us Navy 4.0company rating

    Senior information technology manager job in Hialeah, FL

    At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. That's why it's critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly, and errors are fixed without any interruption to the mission. Want to start your journey with the Navy? Apply Now Enlisted None What to Expect Information Systems Technician More Information Responsibilities Information Systems Technicians manage communication operations and networks aboard Navy vessels, and play a vital role in everything from electronic mail systems to special intelligence and information warfare systems. There are two types of Information Systems Technicians depending on whether you choose to serve on ships or submarines. Responsibilities may include: INFORMATION SYSTEMS TECHNICIAN (IT) Establishing, monitoring and maintaining radio frequency communication systems Operating and maintaining global satellite telecommunications systems Transmitting, receiving and storing all incoming and outgoing messages Managing and coordinating information systems security across platforms and fleets Designing, installing and operating wide-area-networks, computer systems and associated devices Performing network system administration, maintenance and training and manage network security Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software Writing programs to collect and distribute data for a variety of applications Ensuring the proper security and handling of communications materials, systems and equipment Performing diagnostics and data recovery operations and maintaining logs INFORMATION SYSTEMS TECHNICIAN SUBMARINES (ITS) Establishing, monitoring and maintaining radio frequency communication systems Operating and maintaining global satellite telecommunications systems Transmitting, receiving and storing all incoming and outgoing messages Managing and coordinating information systems security across platforms and fleets Designing, installing and operating wide-area-networks, computer systems and associated devices Performing network system administration, maintenance and training and manage network security Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software Writing programs to collect and distribute data for a variety of applications Performing diagnostics and data recovery operations, and maintain logs Operating and maintaining electronic equipment used for detection and tracking, communication security and cryptography and Electronic Warfare Systems Operating and maintaining testing and auxiliary equipment Ensuring the proper security and handling of communications materials, systems and equipment Work Environment As an IT, you are primarily stationed aboard ships at sea, while you'll serve aboard submarines as an ITS. You will also receive shore assignments. Your typical work environment will be a clean, climate-controlled indoor space used to house electronic equipment or computers. Training & Advancement Upon completion of initial training at Recruit Training Command Great Lakes (known as Boot Camp), both ITS and ITs report for specialized training, including: Class A Technical School (24 weeks) in Pensacola, FL (for ITs) or Groton, CT (for ITSs) for training on Microsoft, Cisco and Oracle computer software and hardware fundamentals, automatic data processing, security, and system theory and operation. After A School, Information Systems Technician Submarines (ITS) will also attend submarine training: Basic Enlisted Submarine School (8 weeks) in Groton, CT, for training in basic submarine systems. Note that this training is only for Information Systems Technician Submarines (ITS). After completing training, ITs and ITSs will receive their first assignments. ITs may be assigned to a ship, communication station or shore station, while ITSs may be assigned to a submarine, communication station or shore station. Promotion opportunities are regularly available but competitive and based on performance. Advanced Training Advanced training as an Information Systems Technician may be available during later stages of your career. For those with further leadership aspirations and a college degree, Officer roles may be available, providing opportunities to lead and train others. Post-Service Opportunities Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian world, such as IT and network support, computer programming, web development, and information security. Education Opportunities Beyond offering access to professional credentials and certifications, Navy technical and operational training as an Information Systems Technician can translate to credit hours toward a bachelor's or associate degree through the American Council on Education. You may also continue your education through undergraduate degree opportunities like the Navy College Program and Tuition Assistance and the Post-9/11 GI Bill. Qualifications & Requirements A high-school diploma or equivalent is required to become an Enlisted Sailor and an Information Systems Technician. Due to the sensitive nature of this role, you must be a U.S. citizen eligible for a Top Secret security clearance, which requires a background investigation. Immediate family members must also be U.S. citizens. IT and ITS applicants should have good arithmetic, writing and speaking skills, and should be able to use and understand computers. You should also be able to perform detailed work, keep accurate records and work well with others as part of a team. Important physical attributes include good manual dexterity and physical strength. ITS applicants must be willing to serve aboard submarines. General qualifications may vary depending upon whether you're currently serving , whether you've served before or whether you've never served before . Part-Time Opportunities Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Systems Technicians in the Navy Reserve typically work at a location close to their homes. For annual training, you may serve anywhere in the world, including locations in the U.S., at bases overseas, or in areas where humanitarian needs are great. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that. Information Systems Technicians in the Navy Reserve serve in an Enlisted role. Before receiving the ongoing professional training that comes with the job, initial training requirements must be met. For current or former military Enlisted servicemembers, prior experience satisfies the initial Recruit Training requirement, so you will not need to go through Boot Camp again. For those without prior military experience, you will need to meet the initial Recruit Training requirement by attending Boot Camp in Great Lakes, IL. This training course will prepare you for service in the Navy Reserve and count as your first Annual Training. Compare Navy Careers See how a career as an Information Systems Technician compares to other Navy jobs. Compare roles, pay and requirements for each job now.
    $45k-67k yearly est. 1d ago
  • Senior Project Manager

    Trinity Search Group

    Senior information technology manager job in Miami, FL

    About the Company This company is truly one of the most reputable and best builders in all of Florida. They are based in South Florida, have been in business for over 50 years, are completely client focused, do almost 100% negotiated work, and are growing due to their excellent reputation. They have started a new multifamily division and have a great opportunity for that long-term minded Senior Project Manager looking for real growth potential and wants to join an already very successful company in this new venture. Your first project will be a $35M mid-rise apartment in Miami and this opportunity is unique as you will have unlimited upward growth in this division. About the Role Below are the requirements for this role: Responsibilities 7+ years' experience working for a general contractor / construction manager College degree in construction or related field preferred A team builder and team player Experience with multi-family projects in the $20M-$50M range #careers #recruiting #commericalconstruction #hiring #hiringnow #jobposting #construction #constructionjob #constructionopportunity
    $77k-108k yearly est. 2d ago
  • Senior Project Manager (Healthcare)

    Just Construction Recruitment

    Senior information technology manager job in Miami, FL

    ABOUT THE CLIENT My client are a healthcare construction specialist and one of the most succesfull in South Florida. Due to substantial project wins they are currently looking for an experienced Senior Project Manager with Healthcare experience out of their office in Miami. ABOUT THE CANDIDATE Bachelor's degree in Construction Management, Civil Engineering, Architecture, or a related field. Minimum of five years of progressive experience in construction project management, with a significant focus on healthcare facility construction (e.g., hospitals, clinics, medical office buildings). Proven track record of successfully managing complex healthcare construction projects from pre-construction through closeout. Strong knowledge of healthcare facility requirements, codes, standards, and regulatory processes in Florida. Excellent understanding of construction methodologies, materials, and best practices. Proficiency in project management software (e.g., Procore, Microsoft Project, Primavera). Strong leadership, communication (written and verbal), interpersonal, negotiation, and problem-solving skills. Ability to manage multiple projects and priorities effectively in a fast-paced environment. Familiarity with construction contracts and construction delivery strategies. OSHA certification and/or other relevant safety certifications are a plus. Project Management Professional (PMP) certification is preferred. ABOUT THE ROLE Oversee all phases of construction, from groundbreaking to closeout. Manage contractors, monitor progress against the schedule and budget, and address any potential delays or cost overruns. Ensure compliance with all building codes, healthcare regulations (e.g., AHCA), and safety standards (OSHA). Implement quality control, manage change orders and RFIs, and conduct regular site visits. Track and manage the project budget, approve invoices, and implement cost control measures. Identify potential project risks and develop mitigation strategies. Serve as the primary client contact, ensuring their needs are met and providing regular updates. Champion a strong safety culture on all project sites by ensuring adherence to safety regulations and conducting regular inspections. Manage the closeout process, including punch lists and final inspections. Ensure all documentation is complete and facilitate the final handover to the client.
    $77k-108k yearly est. 4d ago
  • Senior Project Manager/Associate Director

    Park Lane Projects

    Senior information technology manager job in Miami, FL

    Park Lane Projects proudly holds one of the most transformative and diverse portfolios in the industry. Our track record is built on working with exceptional clients on remarkable projects. From the ultra high-end residential, to towering multi-family high-rises, from luxurious Retail, to Non-Profit Transitional Housing, our team members find career growth and inspirational project opportunities across multiple market sectors. At Park Lane, you will have the opportunity to work on some of the most exciting projects across the country. Role Description In this role, you'll be a key member of Park Lane Projects' core team, offering valuable insights to both clients and leadership. Your deep understanding of the industry and the project landscape will allow you to deliver strategic recommendations that drive project success. You'll ensure that all communications, both personal and team-wide, align with the Park Lane values and identity, fostering consistency and professionalism in communication across all project phases. As an experienced Project Manager, your expertise will play a crucial role in shaping our future achievements. This position offers ample opportunities for personal development and professional advancement. Responsibilities Managing all project phases including pre-construction, project development, bid/award, and project close-out for all assigned projects Collaborating with clients to establish a project scope and vision Oversee permit submission and design evaluations Monitor, plan, and manage project schedules, budgets & weekly meetings Collaborate with consultants and construction team to ensure project feasibility Prepare regular internal and external reports pertaining to job status Negotiate with vendors, suppliers, subcontractors Resolve complex planning, design and construction project-related issues, disputes and disagreements Manage/train Junior Project Manager/Project Coordinator Requirements Bachelors Degree in a related discipline Minimum 5+ years construction management experience Experience managing multiple projects Ability to read construction drawings Understanding of risk management policies and procedures Experience managing budgets & schedules for large construction projects. Strong knowledge of construction materials, processes and equipment Ability to take personal responsibility in dealing with clients and others while striving to exceed their expectations Computer skills: proficient with Microsoft Office Our Comprehensive Benefits Package Includes: Health, Rx, Dental, and Vision Insurance Plans 401(k) Retirement Plan Cell Phone Reimbursement Commuter Reimbursement Professional Development Support Generous Vacation, Paid Holidays, and Sick Time Competitive Compensation + Bonus Scheme
    $77k-108k yearly est. 2d ago
  • Senior Project Manager

    ANF Group, Inc. 3.7company rating

    Senior information technology manager job in Miami, FL

    ANF is seeking a Senior Project Manager to join the company for an upcoming project starting in early 2026. This role is responsible for the daily management, supervision, coordination, and successful completion of construction project(s) to meet time and cost objectives with respect to contracting, scheduling, estimating, bidding and contract administration functions. We are a growing Company serving the South Florida Market for over 40 years. We are dynamic, innovative and focused on delivering our clients successful and on-time projects looking for dedicated individuals seeking opportunities to become a vital part of a team that truly values all construction project management has to offer. Why Join Us? At ANF Group, we are committed to building exceptional projects and fostering a work environment where innovation, collaboration, and professionalism thrive. As the Senior Project Manager, you will play a pivotal role in shaping the future of our company and ensuring that our projects meet the highest standards of quality and excellence. Company Benefits: Comprehensive health, dental, and vision insurance 401(k) retirement plan with company match Paid time off and holidays Opportunities for professional development and growth Responsibilities include: Develop bidding strategies and contract compliance. Review all project subcontracts and purchase orders for project completion. Participate in Design Development providing the necessary liaison, when required, between the preconstruction department and the owner. Establish project objectives, policies, procedures and performance standards within boundaries of corporate policy. Plan, organize, and staff key field office or management positions, in conjunction with Project Executive or Chief Operations Officer. Monitor/control construction through administrative direction of on-site Superintendent to ensure project is built on schedule and within budget. Coordinate the preparation of the schedule and long term planning. Manage financial aspects of contracts to protect client and company interests: review and approve budgets, cost reports, owner's reports, fee payment, rental equipment, income, expenses, etc. Perform the final review of internal items such as Cost Analysis Worksheets, Monthly Billing to Owner, Master Cost Breakdown, General Conditions Estimate, Labor Cost Report, and Monthly Variance Reports. Identify new work opportunities and inform Business Development and Marketing of potential projects with current clients. Actively leads internal team(s) that focus on continuous improvement of the business. Promote the growth and development of client, subcontractor and vendor relationships. Develop, maintain, and enforce a project site logistics plan and temporary facilities plan. Develop, review, approve, and implement project budgets, schedules, and contract bid documents. Conduct or assist Director of Preconstruction with buy-out meeting and prepare subcontracts. Coordinate and provide direction for the budget estimating, purchasing, engineering, accounting cost, and construction functions as they relate to the completion of the project. Negotiate, prepare, issue and execute change orders (proposals) to owners, design team, subcontractors and others, and prepare revisions to original budget as a result of changes and revisions to work. Prepare and issue monthly owner progress reports, monthly pay applications, schedules, and cost reports in coordination with the Lead Superintendent. Qualifications Education: Four (4) year degree in an accredited construction related curriculum (BSCE, BSCM, BSAE, etc.) preferred. Equivalent work experience will be considered in lieu of a degree. Experience: At least five (5) to eight (8) years' experience as a Project Manager or at least fifteen (15) years of construction-related experience, experience with a General Contractor preferred Experience leading teams Demonstrated mastery in the skills of project management. Demonstrated mastery in these areas: estimating, scheduling, budgeting/cost control, field supervision, financial reporting, client relationship, interpersonal skills, computer skills, safety/insurance, ability to communicate effectively, both written and oral. Demonstrated success in managing or potential to manage large, single construction projects/phases and multiple team members. Must have strong communication, organization, and leadership skills. Demonstrated ability to train others and monitor their work for quality and completeness. Key Attributes: Comfortable being a leader within the Company, willing to assert yourself when necessary. Accountability. Attention to detail. Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to Race, Religious Creed, Color, National Origin, Ancestry, Physical or Mental Disability, Medical Condition, Genetic Information, Marital Status, Sex, Gender, Gender Identity, Gender Expression, Sexual Orientation, Military or Veteran status. **Company conducts post-offer, pre-employment drug screening, background check, and Motor Vehicle Report.
    $74k-103k yearly est. 5d ago
  • Senior Project Manager

    Placed 4.5company rating

    Senior information technology manager job in Palm Beach, FL

    Our client are looking for a Senior Project Manager who has experience in ground up / new commercial construction construction. Project expertise preferred in healthcare, schools, country clubs, churches, commercial buildings, etc. Company Overview Our client is a well-established general contractor based in Palm Beach County, building high-quality commercial projects throughout South Florida since 2000. Their culture is rooted in strong relationships and defined by accessibility, open communication, active listening, loyalty, and respect. Team members are empowered to collaborate, lead, and succeed while maintaining a healthy work-life balance. The company operates two divisions, commercial and multi-family. This role supports the commercial division only, with all projects being ground-up construction. Position Responsibilities Deliver profitable construction projects ranging from $15 million to $50 million or more preferred Coordinate with the Assistant Project Manager to set-up Contracts/P.O.'s, required testing/inspections, submittals/samples, subcontractor/supplier lists, project schedule Coordinate with the Estimator on the project budget, project scope, potential problems such as critical items and/or special hazards Execute owner contract as may be required Execute and track critical path submittals Set times for the weekly site meetings and monthly progress meetings Overall project review throughout the project on budgets and schedule Verify all testing/inspections have been completed and meet specifications Prepare project meeting agenda and meeting minutes Work with the AP/AR Manager to process owner and subcontractor billings, approve codes and their amounts, and release subcontractors after owner payment Final punch and close-out preparation for final billings, O & M Manuals, punch out completion, substantial completion signed, final inspection, occupancy certificates with the City and/or State Minimum Qualifications A degree in Construction Management or Construction/Civil Engineering/Architecture strongly preferred Five or more years of experience in ground up commercial construction Experience with technology: ProCore, Timberline, SmartSheets, BlueBeam A safety first mindset The ideal candidate has the ability to solve problems with limited direction Employee Benefits Include Affordable Medical, Dental and Vision Insurance Generous PTO and Holidays Short and Long-Term Disability Employer paid and voluntary life insurance 401k Traditional & 401k Roth Match HSA, HRA and FSA options Employee Referral Program and Wellness Program Relocation Assistance & Per Diem Employee Assistance Program (EAP) Education Reimbursement
    $75k-105k yearly est. 4d ago
  • Revenue Integrity Manager

    Memorial Healthcare System 4.0company rating

    Senior information technology manager job in Hollywood, FL

    The Manager of Revenue Integrity is responsible for overseeing the daily operations, performance, configuration, and development of assigned applications to ensure alignment with departmental goals and objectives. This role manages a team of Revenue Integrity Analysts who provide technical expertise to support charge capture processes, system functionality, and compliance requirements. The Manager also designs, implements, and tests controls to optimize revenue capture, enhance net revenue, and ensure regulatory compliance across people, processes, and technology. Responsibilities: Manages the planning of application development and deployment; educates and promotes adherence to the organization's software compliance standards within the team. Strategic focus: based on regulatory and industry updates, MHS strategic initiatives, end-user feedback, and other information, identifies and achieves opportunities to improve charge capture efficiency and accuracy, eliminate missed charges, eliminate billing rework, and improve MHS net revenue. Keeps current, timely reads, and analyzes Medicare, Medicaid, and other technical guidance to determine how they affect Memorial Healthcare System (MHS) capture. Develops, recommends, and implements plans to comply with regulatory updates as approved by the Director of Revenue Integrity and in collaboration with responsible MHS leaders. Develops annual CDM CPT/HCPCS updates and implements as approved by the Director of Revenue Integrity. Includes working with operational departments to identify applicable new or revised codes. Oversees the maintenance of CDM-driven CPT/HCPCS coding requirements. Develops annual CDM Fee Schedule updates and implements as approved by the Director of Revenue Integrity. Updates Price Transparency Standard Charges file in accordance with regulatory requirements. Manages and monitors staffing activities including hiring, orienting, evaluating, disciplinary actions, and continuing education initiatives. Periodically tests samples of departmental charges to evaluate whether staff members are performing correctly, and controls are operating as designed. Works with RCM and departmental staff to provide as-needed retraining as well as regular periodic updates for all charge capture staff. Monitors and provides training, support and troubleshooting to both application teams and end-users to facilitate proper usage and continuous learning. Manages applications projects including workflow analysis, end-user validation, acceptance, go‑live, and maintenance using standard project management methodology. Sets project deadlines and deliverables for specific modules and analysis. Manages the debugging and enhancements processes including the design and upgrades to existing systems in order to ensure up‑to‑date and reliable functionality. Utilizes subject matter expert skills to assist MHS leaders with analyses of billing, coding, and documentation requirements for payer coverage and payment of services affecting their service lines and initiatives. Designs and evaluates the tools and processes used to capture charges in each MHS department. Updates the design of tools to empower departmental staff to accurately post charges efficiently, without rework. Designs and implements controls to empower departmental leaders to ensure staff have captured charges accurately and timely. Ensures Epic charge-related work queues are timely and correctly cleared. Selects opportunities identified by team to implement and improve existing processes using information technology and ensures alignment with strategic initiatives of the organization. Education and Certification Requirements: Associates (Required) Epic Charge Router Certification (EPIC CHG ROUTER) - EPIC Certification (EPIC), Epic Resolute Billing Certification (EPIC BILLING) - EPIC Certification (EPIC) Required Work Experience: Minimum of five (5) years' Epic charge master (preferred) and/or billing experience. Able to build charge records (EAP) and controls (charge router, charge handler, and revenue guardian). Minimum of three (3) years' experience of supervising/managing a team. Other Information: Additional Education Info: Associate's degree required; Bachelor's preferred Certification Requirements: Epic Resolute Billing Certification Epic Charge Router Certification Candidate must have or be pursuing a coding credential (AHIMA or AAPC) which must be obtained within a year of taking the position.
    $86k-109k yearly est. 1d ago
  • Senior Manager - US Consumer Services Compliance, Internal Fraud Risk

    American Express 4.8company rating

    Senior information technology manager job in Fort Lauderdale, FL

    At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The U.S. Consumer Services team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back and lending portfolios, Membership Rewards, Global Consumer Travel & Lifestyle Services, the Centurion Lounge network, Global Dining, U.S. Consumer Banking, Amex Offers, and best-in-class marketing programs across Customer, Prospect, and Partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day. **About the role** American Express is seeking a detail oriented and proactive First Line of Defense (1LOD) Compliance Senior Manager to support the business in managing compliance risk across products, processes, and customer interactions. This role plays a key part in ensuring that day-to-day operations align with regulatory requirements and internal policies, working closely with both business and compliance partners. The ideal candidate has strong regulatory knowledge, a process mindset, and the ability to translate risk concepts into practical actions. **Key Responsibilities:** + Act as a compliance risk advisor to front-line business teams, helping them understand and comply with applicable regulatory obligations. + Support the execution of compliance risk assessments and ongoing monitoring activities within the business unit. + Partner with operations, product, and technology teams to design and enhance controls that mitigate regulatory and operational risks. + Monitor business activities for compliance with laws, regulations, and internal standards (e.g., UDAAP, Fair Lending, Privacy, BSA/AML). + Track and remediate compliance issues and control gaps identified through monitoring, audits, or regulatory exams. + Maintain and update business-level compliance documentation, including procedures, control descriptions, and training materials. + Collaborate with second line Compliance and Legal teams on policy interpretation, regulatory change implementation, and incident response. + Support compliance testing, audit readiness, and business responses to regulatory inquiries and examinations. + Assist with delivery of compliance-related training to business staff. + Contribute to reporting of compliance metrics and trends to business leadership. **Minimum Qualifications:** + Bachelor's degree in business, finance, law, or a related discipline. + 4 years of experience in compliance, risk management, or control-related roles in financial services. + Working knowledge of key U.S. banking regulations (e.g., BSA/AML, UDAAP, Reg Z, Fair Lending). + Experience supporting compliance or operational risk within a business or first line function. **Preferred Qualifications:** + Compliance or risk certification (e.g., CRCM, CAMS, CCEP). + Familiarity with issue management, risk assessments, and control testing processes. + Experience working in a matrixed environment or with cross-functional teams. **Skills & Competencies:** + Strong attention to detail and critical thinking skills + Ability to analyze regulatory requirements and apply them in a business context + Effective communication and relationship-building skills + Proactive, self-motivated, and comfortable managing multiple priorities + Sound judgment and problem-solving capabilities **Qualifications** Salary Range: $103,750.00 to $174,750.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. **Job:** Compliance **Primary Location:** US-New York-New York **Other Locations:** US-North Carolina-Amex - for internal use only, US-Arizona-Phoenix, US-Florida-Sunrise **Schedule** Full-time **Req ID:** 25019513
    $103.8k-174.8k yearly 1d ago
  • Senior Project Manager

    ANF Group, Inc. 3.7company rating

    Senior information technology manager job in West Palm Beach, FL

    ANF is seeking a Senior Project Manager to join the company for an upcoming project starting in early 2026. This role is responsible for the daily management, supervision, coordination, and successful completion of construction project(s) to meet time and cost objectives with respect to contracting, scheduling, estimating, bidding and contract administration functions. We are a growing Company serving the South Florida Market for over 40 years. We are dynamic, innovative and focused on delivering our clients successful and on-time projects looking for dedicated individuals seeking opportunities to become a vital part of a team that truly values all construction project management has to offer. Why Join Us? At ANF Group, we are committed to building exceptional projects and fostering a work environment where innovation, collaboration, and professionalism thrive. As the Senior Project Manager, you will play a pivotal role in shaping the future of our company and ensuring that our projects meet the highest standards of quality and excellence. Company Benefits: Comprehensive health, dental, and vision insurance 401(k) retirement plan with company match Paid time off and holidays Opportunities for professional development and growth Responsibilities include: Develop bidding strategies and contract compliance. Review all project subcontracts and purchase orders for project completion. Participate in Design Development providing the necessary liaison, when required, between the preconstruction department and the owner. Establish project objectives, policies, procedures and performance standards within boundaries of corporate policy. Plan, organize, and staff key field office or management positions, in conjunction with Project Executive or Chief Operations Officer. Monitor/control construction through administrative direction of on-site Superintendent to ensure project is built on schedule and within budget. Coordinate the preparation of the schedule and long term planning. Manage financial aspects of contracts to protect client and company interests: review and approve budgets, cost reports, owner's reports, fee payment, rental equipment, income, expenses, etc. Perform the final review of internal items such as Cost Analysis Worksheets, Monthly Billing to Owner, Master Cost Breakdown, General Conditions Estimate, Labor Cost Report, and Monthly Variance Reports. Identify new work opportunities and inform Business Development and Marketing of potential projects with current clients. Actively leads internal team(s) that focus on continuous improvement of the business. Promote the growth and development of client, subcontractor and vendor relationships. Develop, maintain, and enforce a project site logistics plan and temporary facilities plan. Develop, review, approve, and implement project budgets, schedules, and contract bid documents. Conduct or assist Director of Preconstruction with buy-out meeting and prepare subcontracts. Coordinate and provide direction for the budget estimating, purchasing, engineering, accounting cost, and construction functions as they relate to the completion of the project. Negotiate, prepare, issue and execute change orders (proposals) to owners, design team, subcontractors and others, and prepare revisions to original budget as a result of changes and revisions to work. Prepare and issue monthly owner progress reports, monthly pay applications, schedules, and cost reports in coordination with the Lead Superintendent. Qualifications Education: Four (4) year degree in an accredited construction related curriculum (BSCE, BSCM, BSAE, etc.) preferred. Equivalent work experience will be considered in lieu of a degree. Experience: At least five (5) to eight (8) years' experience as a Project Manager or at least fifteen (15) years of construction-related experience, experience with a General Contractor preferred Experience leading teams Demonstrated mastery in the skills of project management. Demonstrated mastery in these areas: estimating, scheduling, budgeting/cost control, field supervision, financial reporting, client relationship, interpersonal skills, computer skills, safety/insurance, ability to communicate effectively, both written and oral. Demonstrated success in managing or potential to manage large, single construction projects/phases and multiple team members. Must have strong communication, organization, and leadership skills. Demonstrated ability to train others and monitor their work for quality and completeness. Key Attributes: Comfortable being a leader within the Company, willing to assert yourself when necessary. Accountability. Attention to detail. Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to Race, Religious Creed, Color, National Origin, Ancestry, Physical or Mental Disability, Medical Condition, Genetic Information, Marital Status, Sex, Gender, Gender Identity, Gender Expression, Sexual Orientation, Military or Veteran status. **Company conducts post-offer, pre-employment drug screening, background check, and Motor Vehicle Report.
    $75k-105k yearly est. 2d ago

Learn more about senior information technology manager jobs

How much does a senior information technology manager earn in Coconut Creek, FL?

The average senior information technology manager in Coconut Creek, FL earns between $89,000 and $154,000 annually. This compares to the national average senior information technology manager range of $98,000 to $179,000.

Average senior information technology manager salary in Coconut Creek, FL

$117,000

What are the biggest employers of Senior Information Technology Managers in Coconut Creek, FL?

The biggest employers of Senior Information Technology Managers in Coconut Creek, FL are:
  1. CDM Smith
  2. Phxphxproconnect
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