Senior information technology manager jobs in Deltona, FL

The IT Operations Manager will lead the day-to-day delivery of IT services, including service desk, field support, endpoint lifecycle, patching, and device management. This role ensures ITIL process compliance, SLA adherence, and provides hands-on escalation for network and telephony issues while managing a team of supervisors and technical staff. Key Responsibilities Manage and coordinate technical team activities, including scheduling, monitoring, and incident response. Ensure operational coverage and SLA compliance. Oversee endpoint lifecycle: imaging, deployment, patching. Govern ITIL processes (incident, problem, change, request). Provide advanced troubleshooting for network and telephony. Lead, mentor, and develop supervisors and technical staff. Ensure compliance with policies, standards, and regulatory requirements. Support integration of new technologies and enterprise-wide rollouts. Input into disaster recovery and business continuity planning. Travel to multiple sites (25%-40%). Must-Have Skills ITIL process ownership & SLA governance. Leadership experience managing supervisors and technical teams. Endpoint lifecycle management. Advanced network/telephony troubleshooting. Multi-site field services management. Nice-to-Have Skills ServiceNow administration/reporting. Intune Autopilot / MECM expertise. Government/regulatory environment experience. Disaster recovery/business continuity planning. Education & Experience Bachelor's degree in Computer Science, Information Systems, or equivalent experience. Minimum 7 years in IT operations, including team management.

The IT Director acts as the strategic interface between the DEHU/DOAS and Energy Recovery businesses and the technology function. The position is responsible for understanding business needs, aligning IT solutions with business objectives, and ensuring the successful delivery of the solutions. This role involves collaborating with stakeholders to drive innovation, improve processes, and enhance overall business performance through technology. Position Responsibilities: Strategic Alignment: Partner with business leaders to understand their goals and objectives and align IT strategies to support these goals. Technology Innovation/Application Roadmap: Based on the business strategy, set a rolling 3 year application/innovation roadmap. Project Management: Oversee the planning, execution, and delivery of IT projects, ensuring they meet business requirements and are completed on time and within budget. Innovation and Improvement: Bring ideas and identify opportunities for process improvements and technological innovations that can enhance business performance. Stakeholder Communication and Change Management: Facilitate effective communication between IT and business units, ensuring stakeholders are informed about IT initiatives, progress, and issues. Ensure a change management workstream as part of projects, and that the business can effectively use new technology. Interface with IT Operations: IT Operations (Infrastructure, Security, and Help Desk) is led by the Madison Air CISO/VP Infrastructure. This leader and the group is a strong partner to the IT Director DDER. Performance Monitoring: Track and report on the performance of IT services and projects, using metrics and KPIs. Hold team and partners accountable to successful delivery. Key Relationships: DDER President, Leaders of DDER companies, Leadership Teams of these companies, as well as department leaders and managers as designed by leadership. DDER Employees - The position is responsible to interact with employees and understand goals and pain points. Employees are located in Canada and various locations in US. Madison Air CIO and IT leadership counterparts across the portfolio. DDER is part of the Madison Air family. The CIO of Madison Air is responsible for overall strategy. This position does not report to the CIO and we design a role such as this to report directly into Madison Air member companies as it is the business where they need to be focused. However, the position is a still member of the larger IT team by nature of responsibilities and a part of the IT leader team, and our Technology Enterprise Council. The position will have support from and interaction with the CIO and the other IT leaders at the other companies. Madison Air CISO and their security, infrastructure and service teams: These disciplines report through the Madison Air CISO to get consistency and scale in the way we deliver IT operations. The CISO is a partner and key contact for the IT Director. We work together to accomplish goals. AI Council - The IT director will also interact with the Madison Air AI Council Requirements: Bachelor's degree 8+ years of IT leadership experience Experience implementing various business applications Experience implementing technology for the manufacturing industry Delivered proven business results (i.e. productivity gains, revenue growth, cost savings) Project Management Financial Management for IT Excellent verbal and written communication skills, with a focus on customer service Experience working in an ambitious, high growth environment. Experience managing direct reports. Located in Madison, WI or another DDER location. Travel required up to 50% in the initial onboarding phase and 25% thereafter.

The Vice President of Technology Infrastructure of AdventHealth (AH) will be responsible for the strategic technology plan as well as the IT technology Operations for all AH except the Rocky Mountain Region. The Vice President of Technology Infrastructure will report to the Corporate CTO. The Vice President of Technology Infrastructure will also be responsible for the IT resources and service delivery for the following technology areas for all of AH: Network/Telco, Data Center Operations, Cloud Services Management (where applicable), Technology Delivery, Enterprise Solutions (where applicable), and Disaster Recovery. The Vice President of Technology Infrastructure will collaborate closely with the Multi-State Division CIO and Florida Division CIO in the planning and operations of IT to provide the required IT services to the end users. The Vice President of Technology Infrastructure will be a member of the Corporate CTO Executive Committee, the senior executive IT operating committee for AH technology. PRINCIPAL DUTIES AND JOB RESPONSIBILITIES: Responsible for the technology operations and services required for AdventHealth Information Technology to provide it applications and services to all of the AH health care locations excluding the Rocky Mountain Region. This includes hospital, employed physician practices, Urgent Care, Home Health, Hospices, Clinically Integrated Networks as well as to JOAs that contract with AH to provide IT services, such as AMITA where AH will provide: EMPI, iNetwork and the Acute Clinical and Revenue cycle systems. Responsible for the following Technology functions for all of AH: Network/Telco, Data Center Operations, Cloud Services Management (where applicable), Technology Delivery, Enterprise Solutions (where applicable), and Disaster Recovery Participate in budget planning for the organization. Accountable to deliver the business value required, meeting business and financial objectives, and ensuring budget policies and procedures are adhered to. Identify the strategic IT technology implications and opportunities resulting from major corporate strategies and change initiatives and develop and maintain an AH technology strategic plan that supports the AH strategic vision and initiatives. Develop for responsible areas and contribute to the technology roadmap for IT that ensures the IT service portfolio evolves to align with the changing needs of the business. Collaborate with the IT application and business leaders relative to the strategies embodied in the technology roadmap. Identify opportunities to significantly enhance performance and/or improve cost effectiveness of technology services. This may include opportunities or synergies that involve new technologies, require significant organization or process redesign/consolidation. Responsible for establishing technology standards and policies for AH with input from the relevant parties. Responsible for establishing service levels for technology operations that are required to meet the business requirements and putting in place systems to ensure that the service levels are consistently met. Establish a framework for and maintain an IT Lifecycle Management program, optimizing the return on technology capital investment and operational expense. Lead the development of effective networks of internal and external customers, suppliers, the technical community, vendors, and consultants to provide the required technology services. Negotiate contracts with and manage third party venders including but not limited to: Telcom, cloud service providers, remote hosting and disaster recovery to provide the services according to the contracted service levels in a cost effective manner. Based on goals, conceive and implement strategies for delivering IT technology services, including continually redesigning and improving the organization structure and processes. Responsible for determining appropriate staffing levels for the technology services provided. Reports directly to the Corporate CTO for AH and supports AdventHealth IT on other initiatives as assigned by the Corporate CTO. Serve as member of the Corporate CTO Executive Committee that provides operational IT coordination for AH. Collaborates closely with the members of the Corporate CTO Executive Committee to ensure that Adventist IT appropriately supports the business initiatives of AH. Understand industry trends and new technologies and their impact on AH from an IT and Healthcare perspective that can be leveraged to improve performance, enhance functionality, improve security and reduce cost. Directs activities in the execution of the AdventHealth IT Services Plan and the adoption and use of the ITSM framework, including ensuring standard operating procedures are documented and IT operations are performed in alignment with them. Collaborate with approved initiatives to evaluate, select, and pilot new innovations in Healthcare IT. Participate in developing and implementing mechanisms across Adventist IT to ensure that high quality services are received by satisfied customers in a cost effective manner. Execute proper financial stewardship through effective management of Adventist IT operating and capital budgets and allocations. KNOWLEDGE AND SKILLS REQUIRED: Healthcare Information Technology Strong communication skills-verbal and written Relationship management capabilities Technical strategic thinking/planning and vision setting Results oriented management style Ability to effectively lead and communicate IT Strategies and programs with Senior Leadership KNOWLEDGE AND SKILLS PREFERRED: Understanding of acute care, Ambulatory, Post Acute Care workflows, Interoperability, Population Health as well as Consumerism in Healthcare. General understanding Data Security frameworks including but not limited to, HITECH, PCI and HITRUST EDUCATION AND EXPERIENCE REQUIRED: Bachelor's Degree EDUCATION AND EXPERIENCE PREFERRED: Minimum of 15 years of experience in progressively responsible Information Technology management positions with 10+ Years in IT leadership role in healthcare Experience in a multi-layered, matrixed environment Large project implementation and governance experience Previous experience managing a large budget Previous experience managing a staff of IT professionals Experience in a leadership role defining policies and procedures in a complex organizational environment Master's Degree in Healthcare, Business, or Information Technology LICENSURE, CERTIFICATION OR REGISTRATION PREFERRED: AEHIT (Association for Executives in Healthcare Information Technology) ITIL Professional memberships such as HIMSS or CHIME

Full- Time - Exciting Manager of Cybersecurity and Emerging Technologies Opportunity with Leading Hospitality Company! Schedule: Hybrid Employment Type: Full-time, direct hire POSITION SUMMARY The Manager of Cybersecurity and Emerging Technologies plays a pivotal role in advancing the organization's enterprise security program. This role leads the evaluation, integration, and secure deployment of new and emerging technologies across our digital ecosystem. This leader drives innovation aligned with the company's digital transformation strategy-enabling secure cloud adoption, automation, AI/ML, Zero Trust, and next-generation architectures. The manager partners cross-functionally to embed security by design, modernize architecture, strengthen DevSecOps, and protect the infrastructure supporting a large and dynamic hospitality operation. KEY RESPONSIBILITIES Strategic & Technical Leadership Lead the strategy and execution of innovative cybersecurity initiatives, including cloud security, automation, Zero Trust, next-gen security tooling, and AI/ML-driven capabilities. Oversee the secure implementation and adoption of emerging technologies across infrastructure, applications, and enterprise architecture. Partner with Technology, DevOps, and Architecture teams to mature DevSecOps practices and secure CI/CD pipelines. Maintain deep awareness of evolving threats, vulnerabilities, and regulatory requirements impacting modern technology stacks. Architecture & Innovation Develop and publish security architecture standards, patterns, and best practices for SaaS, mobile, cloud-native, and enterprise applications. Conduct research, proof-of-concept evaluations, and technology assessments-delivering recommendations that balance security, performance, and business value. Serve as the cybersecurity lead on cross-functional initiatives, ensuring security-by-design principles are built into new systems and services. Support incident response efforts involving emerging or unfamiliar technologies and drive post-incident improvements. Governance, Documentation & Collaboration Develop and maintain technical documentation including security architectures, diagrams, policies, risk assessments, and standards. Collaborate with governance, risk, and compliance teams to support adherence to frameworks such as NIST, PCI, ISO, and GDPR. Partner across cybersecurity engineering, operations, and awareness functions to ensure cohesive security practices across the organization. Additional Duties Manage vendor relationships supporting cybersecurity innovation and advanced security platforms. Contribute to technology roadmap planning and represent cybersecurity in strategic discussions. Perform other duties as needed. QUALIFICATIONS Education & Experience Bachelor's or Master's in Cybersecurity, Computer Science, IT, or related field; or equivalent experience. 7+ years of cybersecurity or IT architecture experience. 2+ years in a leadership, management, or technical lead capacity. Proven experience securing cloud and hybrid environments (Azure, AWS, or GCP). Experience with automation, scripting, DevSecOps practices, infrastructure-as-code (Terraform, ARM, etc.), and CI/CD tooling. Deep understanding of Zero Trust, modern authentication, identity architectures, and secure access models. Knowledge of AI/ML concepts and their security implications. Familiarity with regulatory frameworks such as NIST, PCI-DSS, ISO 27001, and GDPR. Preferred Certifications CISM CISSP CCSP GIAC (GSEC, GCIA, GCSA) AWS Security Specialty Microsoft SC-100 KEY COMPETENCIES Ability to align cybersecurity strategy with business innovation. Strong collaboration and communication skills, including the ability to influence technical and executive partners. Forward-thinking approach to identifying, mitigating, and communicating risk. Strong organizational, analytical, and project management capabilities. Problem-solving mindset focused on enabling secure business growth. SUPERVISORY RESPONSIBILITIES Lead and mentor cybersecurity engineers specializing in architecture, automation, and innovation. Provide coaching, performance management, and professional development. Oversee contractors, consultants, and vendors as needed. Support budgeting, resource forecasting, and prioritization.

I am currently shortlisting experienced Project Executives based in the Central Florida region for a well-established, nationally recognised general contractor with a strong presence across the Southeast and a long history of delivering high-profile, complex projects. The company combines the values of a long-standing, people-focused organisation with the capabilities, innovation, and stability of a multibillion-dollar outfit. This approach has earned them a reputation as a trusted builder for major clients in Higher Education, Sports, Commercial, and Public Sector markets. Position Overview: My client is seeking a Project Executive to lead major projects, including a ground-up, $90M, multi-building project including a residence hall, structured parking, and mixed-use components. The ideal candidate will have substantial experience managing large, complex vertical construction projects and driving successful outcomes for institutional or higher-ed clients. Key Responsibilities: Operational oversight while managing and mentoring a growing division. Build and leverage strong relationships with clients, architects, engineers, and subcontractors. Drive proactive planning, scheduling, and risk management in alignment with the company's process-driven delivery model. Oversee financial performance, cost control, contract compliance, and reporting. Champion safety and quality initiatives across all project operations. Represent the project in presentations, meetings, and executive updates. Qualifications: 10+ years of lead project management/construction experience within commercial or institutional construction. Proven ability to independently lead large projects from preconstruction through closeout. Experience in Higher Education, Residential, Mixed-Use, or related vertical markets preferred. Strong leadership, organisation, and communication skills. Ability to manage multiple stakeholders and deliver results in a fast-paced environment. Why Join? Opportunity to lead a high-profile projects in the Central Florida region, with strong visibility and long-term impact. Work for a financially stable contractor known for its culture of safety, integrity, and innovation. Collaborative environment that prioritises employee growth and long-term career development. Competitive compensation, consisting of: base, annual bonus, and $10k auto allowance and full benefits including Medical, Dental, Vision, and 401(k). Strong future backlog ensuring continued work within the Central Florida market after project completion. If you are an accomplished construction professional seeking to take on a multi-building project in a supportive and reputable environment, please apply via the link below to discuss this opportunity in more detail.

Senior Project Manager - Power Delivery We're seeking a Senior Project Manager to lead a portfolio of transmission, distribution, substation, and renewable energy projects across the U.S. This role combines project delivery, client leadership, and business development in a collaborative and high-impact environment. What You'll Do Lead and oversee multiple power delivery projects, ensuring scope, schedule, budget, and quality objectives are met Manage client relationships, drive repeat business, and support business development opportunities Mentor and guide Project Managers and Assistant Project Managers Direct project financials, including revenue, backlog, and AR management Lead proposal efforts, contract negotiations, and risk management strategies Act as a leader and role model for project teams, promoting quality, safety, and collaboration What We're Looking For 5-10 years of project management experience in Transmission, Distribution, Substation, or Renewable projects Proven ability to manage complex projects and client portfolios Strong leadership, mentoring, and team development experience Solid commercial and financial acumen with experience tracking project metrics Skilled at risk management, problem-solving, and client communications PMP certification or professional licensure is a plus

Project Manager Job Description: The Senior Project Manager will have a strong track record of completing projects specifically within the multifamily sector, ensuring their successful delivery within schedule and budget along with the ability to manage vendors, subcontractors, and field staff throughout the project. What's on Offer: Competitive base salary Vehicle and cell phone allowances Bonus program Comprehensive health benefits and 401k PTO About the Company: GC with long standing history within the Central Florida area Specialized in Multifamily Projects Project Manager Responsibilities: Responsible for ensuring that the project is completed on-time, within budget, and constructed with superior quality and safety Reviews project proposals, drawings, and plans to determine timeframe, funding limitations, procedures for accomplishing project, staffing requirements and allotment of available resources to various phases of project Develops and maintains relationships with clients, subcontractors and related vendors. Completes materials “take-offs”, establishes cost estimates, develops and tracks material procurement schedule Confers with project staff to outline work plans, assign duties, responsibilities and scope of authority; coordinates activities with project staff to ensure project progress within prescribed budget and provides technical advice to resolve problems Organize, plan, and manage multiple activities to accomplish desired results Act in a manner of integrity that shows support for the company, its values, and other associates while maintaining a constant focus on meeting/exceeding customer requirements and expectations Oversee project financials Requirements: Bachelor's Degree in Construction Management or Business preferred 5+ years' experience as a Project Manager within Multifamily Construction Proven record of success on large and/or complex projects Proficient with relevant construction technology; Procore experience a plus Salary : $155,000.00 - $205,000.00 per year Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Ability to Relocate: Fort Lauderdale, FL: Relocate before starting work (Required)

About Us: Ocean Optics is a fast-paced, high performing and high growth organization that was recently named one of Orlando's Best Places to work! Our people thrive in an inclusive, innovative, and collaborative culture. Join our team of instigators of the possible where WE MEASURE WHAT MATTERS .For more information please visit ************************** ABOUT THE OPPORTUNITY Join world-class experts in finding answers to our customers' toughest questions as our IT Operations Manager. This role is responsible for delivering and supporting infrastructure, cybersecurity and IT service management as the organization experiences double-digit growth and global expansion. The position is based in Orlando, Florida and reports to the Director of Information Technology. This position involves hands-on work in the deployment, management, and operation of critical IT infrastructure across computing, storage, virtualization, networking, and security. The ideal candidate will have solid experience in infrastructure management (including public/private cloud), a track record of successfully adopting new technologies in a dynamic setting, and experience maintaining 24/7 IT service delivery. The role spans several key areas: Desktop Support & End-User Experience Lead and mentor the US team in providing high-quality desktop, endpoint, and user support. Oversee service desk operations, ensuring adherence to SLAs and exceptional user experience. Provide advanced support and escalation for desktop, application, and device-related issues across a distributed workforce. Networking & Connectivity Architect, deploy, and maintain WAN/LAN/VPN infrastructure. Monitor, analyze, optimize and troubleshoot network, performance, and security issues. Lead proactive network capacity planning, resilience, and disaster recovery initiatives. Collaborate with global IT teams on secure network design and cybersecurity control implementation. Infrastructure - Servers, Cloud, and Core Services Oversee day-to-day operations and deployment of on-premises and cloud-based Windows and Azure infrastructure, virtualization, and backup. Manage business continuity planning, disaster recovery testing, and proactive risk mitigation. Serve as senior technical authority for infrastructure issues, including performance, availability, and cost optimization. Leadership & Strategic Responsibilities Partner with the IT Director to align regional operations with global strategies and initiatives. Define and execute technology roadmap to enhance performance, security, and cost of ownership. Coach and develop team members, fostering a collaborative and growth-oriented environment. Lead infrastructure-related M&A integration activities, ensuring service continuity and alignment. Manage vendor relationships, contracts, and licensing agreements to support infrastructure. Support audit and compliance activities by responding to inquiries and implementing controls. Contribute to organizational cybersecurity readiness, including incident response and vulnerability remediation. Other duties as assigned. As a key member of the IT leadership team, the IT Operations Manager will be expected to work closely with the IT Director, providing operational expertise and ensuring seamless execution of global strategies. A collaborative mindset and strong support for IT Director initiatives are essential to succeed in this position. While this position is a dedicated Ocean Optics role, it is also essential to foster our Halma culture in “living the purpose and embracing the adventure”. ABOUT THE CANDIDATE Our ideal candidate should possess: Expertise in WAN/LAN/VPN environments (Cisco and Meraki products preferred). Proficient in on-prem and cloud systems, server consolidation, and cloud migration. Strong communication skills and relationship-building across teams. Extensive experience with Microsoft Office 365 and cloud-based telecom solutions. Certified Azure Architect preferred. Skilled in Microsoft Windows servers, AD, virtualization, and cloud backup solutions. Experience managing security technologies like MS Defender, Cato firewalls/VPN, and BitLocker. Capable of creating and supporting MSSQL instances. Customer service-oriented with a focus on problem resolution and process improvement. Excellent problem solver with incident management skills. Ability to translate IT knowledge to business stakeholders. Familiar with Agile methods and ITIL/ITSM concepts. Flexible to support 24/7 operations, including on-call availability. Knowledgeable in Cyber Security and Data Privacy policies. Ethical and integrity-driven. Willing to travel up to 10%, including internationally. Bachelor's degree in a related field or equivalent experience. 5+ years of IT systems and network support experience, with 3+ years in team leadership. ABOUT THE COMPANY Ocean Optics pioneered miniature spectrometers and deliver spectral solutions to researchers, OEMs, and industrial customers, also designs and builds industrial-grade photonics systems for material inspection, chemical identification, and quality assurance. At Ocean We Measure What Matters, and our Mission is to design precise photonics systems to solve customer measurement challenges to make the world safer, cleaner, and healthier. We have discovered, refined, and delivered new approaches to solving problems with spectroscopy and imaging technologies. Backed by deep experience, we are working within applications including biomedical, semiconductors, research & science, industrial, environmental, food & agriculture, and safety & security. We partner with customers to achieve ambitious goals, leveraging the power of light for advancement in health, safety, and the environment. With more than 200 employees worldwide, including in the US, Europe, and Asia, we leverage the wealth of knowledge from a diverse and multidisciplinary team, which drives our growth and high performance. Ocean Optics is a subsidiary of Halma plc, an international market leader in safety, health, and environmental technology. ABOUT THE PERKS Ocean Optics offers a comprehensive compensation package and health and wellness benefits. Also, as a member of the Halma Group of companies (*************** our employees enjoy excellent career development, networking, and advancement opportunities worldwide. EQUAL OPPORTUNITY EMPLOYER Ocean Optics is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status. #LI-KS1 #LI-Onsite

About Us: Ocean Optics is a fast-paced, high performing and high growth organization that was recently named one of Orlando's Best Places to work! Our people thrive in an inclusive, innovative, and collaborative culture. Join our team of instigators of the possible where WE MEASURE WHAT MATTERS .For more information please visit ************************** ABOUT THE OPPORTUNITY Join world-class experts in finding answers to our customers' toughest questions as our IT Operations Manager. This role is responsible for delivering and supporting infrastructure, cybersecurity and IT service management as the organization experiences double-digit growth and global expansion. The position is based in Orlando, Florida and reports to the Director of Information Technology. This position involves hands-on work in the deployment, management, and operation of critical IT infrastructure across computing, storage, virtualization, networking, and security. The ideal candidate will have solid experience in infrastructure management (including public/private cloud), a track record of successfully adopting new technologies in a dynamic setting, and experience maintaining 24/7 IT service delivery. The role spans several key areas: Desktop Support & End-User Experience Lead and mentor the US team in providing high-quality desktop, endpoint, and user support. Oversee service desk operations, ensuring adherence to SLAs and exceptional user experience. Provide advanced support and escalation for desktop, application, and device-related issues across a distributed workforce. Networking & Connectivity Architect, deploy, and maintain WAN/LAN/VPN infrastructure. Monitor, analyze, optimize and troubleshoot network, performance, and security issues. Lead proactive network capacity planning, resilience, and disaster recovery initiatives. Collaborate with global IT teams on secure network design and cybersecurity control implementation. Infrastructure - Servers, Cloud, and Core Services Oversee day-to-day operations and deployment of on-premises and cloud-based Windows and Azure infrastructure, virtualization, and backup. Manage business continuity planning, disaster recovery testing, and proactive risk mitigation. Serve as senior technical authority for infrastructure issues, including performance, availability, and cost optimization. Leadership & Strategic Responsibilities Partner with the IT Director to align regional operations with global strategies and initiatives. Define and execute technology roadmap to enhance performance, security, and cost of ownership. Coach and develop team members, fostering a collaborative and growth-oriented environment. Lead infrastructure-related M&A integration activities, ensuring service continuity and alignment. Manage vendor relationships, contracts, and licensing agreements to support infrastructure. Support audit and compliance activities by responding to inquiries and implementing controls. Contribute to organizational cybersecurity readiness, including incident response and vulnerability remediation. Other duties as assigned. As a key member of the IT leadership team, the IT Operations Manager will be expected to work closely with the IT Director, providing operational expertise and ensuring seamless execution of global strategies. A collaborative mindset and strong support for IT Director initiatives are essential to succeed in this position. While this position is a dedicated Ocean Optics role, it is also essential to foster our Halma culture in “living the purpose and embracing the adventure”. ABOUT THE CANDIDATE Our ideal candidate should possess: Expertise in WAN/LAN/VPN environments (Cisco and Meraki products preferred). Proficient in on-prem and cloud systems, server consolidation, and cloud migration. Strong communication skills and relationship-building across teams. Extensive experience with Microsoft Office 365 and cloud-based telecom solutions. Certified Azure Architect preferred. Skilled in Microsoft Windows servers, AD, virtualization, and cloud backup solutions. Experience managing security technologies like MS Defender, Cato firewalls/VPN, and BitLocker. Capable of creating and supporting MSSQL instances. Customer service-oriented with a focus on problem resolution and process improvement. Excellent problem solver with incident management skills. Ability to translate IT knowledge to business stakeholders. Familiar with Agile methods and ITIL/ITSM concepts. Flexible to support 24/7 operations, including on-call availability. Knowledgeable in Cyber Security and Data Privacy policies. Ethical and integrity-driven. Willing to travel up to 10%, including internationally. Bachelor's degree in a related field or equivalent experience. 5+ years of IT systems and network support experience, with 3+ years in team leadership. ABOUT THE COMPANY Ocean Optics pioneered miniature spectrometers and deliver spectral solutions to researchers, OEMs, and industrial customers, also designs and builds industrial-grade photonics systems for material inspection, chemical identification, and quality assurance. At Ocean We Measure What Matters, and our Mission is to design precise photonics systems to solve customer measurement challenges to make the world safer, cleaner, and healthier. We have discovered, refined, and delivered new approaches to solving problems with spectroscopy and imaging technologies. Backed by deep experience, we are working within applications including biomedical, semiconductors, research & science, industrial, environmental, food & agriculture, and safety & security. We partner with customers to achieve ambitious goals, leveraging the power of light for advancement in health, safety, and the environment. With more than 200 employees worldwide, including in the US, Europe, and Asia, we leverage the wealth of knowledge from a diverse and multidisciplinary team, which drives our growth and high performance. Ocean Optics is a subsidiary of Halma plc, an international market leader in safety, health, and environmental technology. ABOUT THE PERKS Ocean Optics offers a comprehensive compensation package and health and wellness benefits. Also, as a member of the Halma Group of companies (*************** our employees enjoy excellent career development, networking, and advancement opportunities worldwide. EQUAL OPPORTUNITY EMPLOYER Ocean Optics is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status. #LI-KS1 #LI-Onsite

Presidio, Where Teamwork and Innovation Shape the Future At Presidio, we're at the forefront of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation AI. We empower businesses-and their customers-to achieve more through innovation, automation, and intelligent insights. The Role Presidio IT Operations Manager will play a key role in managing the financial and operational functions of the IT department. This individual will be responsible for overseeing the IT budget-including both operational (OPEX) and capital (CAPEX) expenditures-managing vendor relationships and coordinating internal purchasing processes to ensure efficient and compliant procurement. The ideal candidate is detail-oriented, highly organized, and capable of balancing financial management with operational execution in a fast-paced technology environment. This individual will report to the Director of IT Operations & PMO. Travel Requirements: This is a remote role for individuals who reside in the following regions: King of Prussia, PA; Morristown, NJ; Hauppauge, Long Island; Virginia, Delaware or Florida area. The associated travel for this role will be 5%. Responsibilities Include: Budget Management * Develop, monitor, and manage the IT department's OPEX and CAPEX budgets. * Track actual spending versus budget forecasts, identify variances, and prepare regular financial reports for leadership. * Collaborate with Finance to ensure accurate forecasting, accruals, and expense reconciliation. * Support annual and quarterly budget planning cycles, providing data-driven insights into IT investments and cost optimization. Procurement & Purchasing Oversight * Manage internal IT purchase requests, ensuring proper approvals and alignment with budget allocations. * Oversee the end-to-end procurement process-from request to purchase order to payment. * Maintain an organized system for tracking orders, renewals, and contract terms. * Coordinate with internal teams to evaluate and prioritize purchasing needs for hardware, software, and services. Vendor Management * Serve as the primary point of contact for IT vendors and service providers. * Work with IT budget owner, security and legal to negotiate contracts, renewals, and service agreements to ensure favorable terms and performance standards. * Maintain an updated vendor database, including compliance, insurance, and contact details. Operational Support * Assist the Director of IT Operations with reporting, documentation, and operational project tracking. * Contribute to continuous improvement initiatives across procurement and financial management processes. * Partner with internal stakeholders (Finance, Legal, and Procurement) to ensure alignment with company policies and procedures. Required Skills and Professional Experience * Bachelor's degree (preferably in Business Administration, Finance, Information Technology, or related field) or the equivalent work experience and/or military experience * 3-5 years of experience in IT operations, finance, or procurement roles * Strong understanding of IT budgeting concepts (OPEX vs. CAPEX) * Proficiency in financial tracking tools, ERP systems, and vendor management software * Excellent analytical, communication, and organizational skills * Proven ability to manage multiple priorities and meet deadlines in a fast-paced environment Preferred Skills and Professional Experience * Experience with IT contract negotiation and lifecycle management. * Familiarity with SaaS licensing, cloud service billing, and hardware asset management. * Advanced Excel skills. * Knowledge of accruals, managing budgets, financial planning and analysis (FP&A) processes. Your future at Presidio Joining Presidio means stepping into a culture of trailblazers-thinkers, builders, and collaborators-who push the boundaries of what's possible. With our expertise in AI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world. Here, your impact is real. Whether you're harnessing the power of Generative AI, architecting resilient digital ecosystems, or driving data-driven transformation, you'll be part of a team that is shaping the future. Ready to innovate? Let's redefine what's next-together. About Presidio At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio's expert technical team develops custom applications, provides managed services, enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. For more information, visit ***************** * Applications will be accepted on a rolling basis. Presidio is an Equal Opportunity / Affirmative Action Employer / VEVRAA Federal Contractor. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, sexual orientation, gender identification or any other characteristic protected by applicable federal, state, and local statutes, regulations, and ordinances. To read more about discrimination protections under Federal Law, please visit: ************************************************************************************************ If you have any difficulty using our online system and need an accommodation in the job application process due to a disability, please send an email to ************************ for assistance. Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to ************************. Notice to Massachusetts Candidates: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Recruitment Agencies, Please Note: Presidio does not accept unsolicited agency resumes/CVs. Do not forward resumes/CVs to our careers email address, Presidio employees or any other means. Presidio is not responsible for any fees related to unsolicited resumes/CVs. #LI-PH1

Here at Hawkers, we don't just serve food - we serve adventure. Our brand is built on the late-night street markets of Asia, crafted with the same heat, hustle, and heart that inspired our founders to open the first Hawkers in 2011. With 15 (and growing) locations across the Southeast, Hawkers is a celebration of culture, connection, and the electric energy of the streets that raised us. As we grow, we're doubling down on what makes us special: bold flavors, bold people, and bold community. We don't want to just exist in our local neighborhoods - we want to be part of the DNA. That's where you come in. The Role: The Hawkers Community Engagement Manager thrives at the crossroads of culture, connection, and creativity. Someone who sees a neighborhood not just as a zip code, but as an ecosystem full of partnerships waiting to happen, stories waiting to be told, and communities craving a brand that shows up for them. In this role, you'll be the ultimate connector: part storyteller, part strategist, part local hype squad. You'll shape how Hawkers shows up in every market, from grassroots activations to local collabs to the “wait, Hawkers did WHAT?!” moments that take our community relationships to the next level. If you love adventure, community, food, and the magic that happens when they all blend - you'll feel right at home here. Requirements Design and lead community engagement strategies for each Hawkers location, rooted in local insight, aligned with brand initiatives, and full of Hawkers' unique brand personality. Build and nurture partnerships with local businesses, nonprofits, schools, creators, and organizations that amplify our community contribution. Plan and execute grassroots activations, events, sponsorships, and neighborhood moments that build awareness and drive traffic. Support new restaurant openings with pre-launch buzz, neighborhood outreach, and customized community programming. Work closely with field restaurant leaders to inspire and empower in-restaurant teams to build their own local relationships and community muscle. Track performance of local initiatives using engagement KPIs, event ROI, sales & traffic trends, and community sentiment. Stay on top of real market insights - cultural trends, neighborhood needs, and new partnership opportunities - to help shape brand strategy. Support the VP of Marketing and collaborate with other departments and team members to align community engagement initiatives with brand-wide objectives. What You Bring to the Table: 3-5 years of experience in community engagement, local marketing, partnerships, field marketing, or related roles. A natural connector with exceptional relationship-building skills and a passion for supporting local communities. Creative, curious, and culturally tuned in. You're the person who always knows what's happening in the neighborhood. Strong project management and communication skills. You can juggle multiple markets without losing the details. Experience in hospitality or restaurants is a big plus, but it's not required. However, a passion for food, culture, and adventure absolutely IS required. Willingness to travel up to 75% of the time to support regional initiatives across various markets. Flexibility to be based in any market where Hawkers has a restaurant location. What We Bring to the Table: A chance to shape how a fast-growing and bold brand shows up in every neighborhood we serve. A creative, high-energy environment that values bold ideas and community-first thinking. Competitive salary, comprehensive benefits, and meaningful opportunities for growth. The unmatched joy of seeing your work spark connections, build buzz, and create memories that people treasure forever. Physical Demands: Frequent travel to restaurant locations, community events, and field marketing activities. Ability to lift/carry promotional materials up to 20 lbs. Must be able to stand, walk, and engage with the public for extended periods during events.

WHY HILLPOINTE? Hillpointe is a fully integrated real estate development and investment management firm focused on developing market-rate workforce housing across the Sun Belt. Ranked at the top of NMHC's list of Builders and Developers, our team ensures best-in-class execution. Built on its long and proven track record of real estate development, the firm's investment approach is centered around its in-house general contracting expertise, enabling direct control of cost and delivery timeframe. For each project, Hillpointe directly controls land acquisition, land development, construction, procurement of building materials, asset management, and capital markets. This is more than just a job - it's a career-defining opportunity! At Hillpointe, you'll be part of a dynamic, innovative team that has tangible impacts on day-to-day operations and contributes directly to overall success. Director of IT The Director of IT will lead the internal IT function and own our Microsoft tenant end-to-end, working closely with business leaders to develop, implement, and optimize secure, scalable technology across corporate, onsite property management, call center, and construction teams. The individual will be responsible for managing IT support, continuing to build out a Tier 1 helpdesk, and adapting systems and workflows to keep pace with the organization's growth. This role will enhance cybersecurity practices, govern vendor relationships and costs, transition hardware/software inventory to ServiceNow, and align identity lifecycle to Entra ID integrated with UKG, so we can see each employee's equipment and software during onboarding and ensure proper recovery and license removal during offboarding. We run a tight group, and this leader must be strategic and hands-on, ready to jump in with tickets, equipment provisioning (including Intune/Autopilot and Dell factory provisioning), and incident response. The Director will also guide a new Network Engineer/Cybersecurity team member on best practices. Key Responsibilities IT Infrastructure Management: Analyze and optimize IT infrastructure and systems performance to align with the fast-paced needs of the business. Develop scalable endpoint and network standards and Intune/Autopilot provisioning patterns (with Dell OEM/factory support) that enable direct-to-user deployment and consistent security baselines. Coordinate regular maintenance, patching, and lifecycle refresh to ensure availability and minimal downtime across corporate and property sites. Cybersecurity Strategy and Risk Management: Develop and implement a comprehensive cybersecurity strategy to protect data, identities, endpoints, email, and networks. Identify and remediate risks and vulnerabilities, implement secure configurations, and lead ongoing awareness training. Operate and tune Microsoft Defender XDR and Microsoft Sentinel, define incident response playbooks, and oversee investigations and post-incident reviews. Mentor the Network Engineer/Cybersecurity hire on firewall hygiene, EDR/alert tuning, detections, forensics, and response best practices. Business Continuity Planning: Design and implement BCP/DR protocols - RPO/RTO definitions, backup and recovery testing, failover runbooks, and crisis communication - scaled for highly dynamic operations across corporate, onsite property management, call center, and construction teams. Helpdesk and Team Development: Lead the creation and management of a Tier 1 helpdesk to support ERP / line-of-business applications and core productivity tools. Establish SLAs, escalation paths, a major incident framework, and knowledge management. Coach technicians on customer experience, documentation, and automation; personally assist with escalations when needed. Vendor and Contract Management: Own all third-party vendor relationships - negotiate terms, track costs, renewal dates, and named users, and drive continuous improvement in service quality and price. Maintain a central vendor catalog and entitlement register (licenses, contracts, device warranties, carrier circuits). Hold direct relationships with Microsoft (M365, Azure, Fabric) and Dell (procurement and provisioning). Budgeting and Resource Allocation: Develop and manage the IT budget, including cloud subscriptions, Microsoft licensing, hardware refresh, carrier services, and tools (ServiceNow, security). Track spend and identify opportunities for license rightsizing and reclamation and smarter procurement to reduce total cost of ownership without sacrificing reliability. Strategic Planning and IT Capacity Management: Collaborate with leadership to align IT strategy to growth and operational priorities. Use capacity planning, telemetry, and KPIs to ensure infrastructure, endpoints, service desk, and security functions scale effectively. Translate strategy into clear quarterly plans, deliverables, and executive reporting. IT & Cybersecurity Auditing: Perform regular IT and security audits against policy and industry frameworks; maintain remediation backlogs with due dates and evidence. Ensure audit readiness for software licensing, device custody, access control, backups, and incident response. Microsoft 365 Administration and Support: Administer and support the Microsoft 365 suite (Exchange, Teams, SharePoint, OneDrive, Power BI, Planner) and govern Power Platform (Power Apps/Automate) including environments, DLP, connectors, and lifecycle. Provide user access management, license optimization, and adoption guidance to maximize business value. Microsoft Tenant Ownership & Identity Lifecycle: Serve as primary owner of the Microsoft tenant, responsible for Entra ID (identity governance, SSO, Conditional Access, MFA, PIM), Intune (Windows / iOS / iPadOS / Android), Security & Compliance (DLP/Retention/Records/eDiscovery), and Secure Score improvements. Implement joiner-mover-leaver automation with Entra ID Lifecycle Workflows integrated with UKG to: Create/disable accounts, assign/revoke licenses, and manage group / Teams access. Present a single view of assigned equipment and software access for onboarding and offboarding, with auditable license reclamation and hardware recovery. ServiceNow Platform: CRM → ITSM & ITAM Transition: Assist on the 2026 rollout of ServiceNow CRM, followed by Helpdesk / ITSM (incidents / requests / problem / change) and IT Asset Management (HAM / SAM) replacing our current inventory and asset tracking platform, Asset Panda. Stand up CMDB relationships, lifecycle states, tagging/barcoding, stockrooms/RMA, and software entitlement tracking with usage insights for cost recovery. Integrate monitoring, Intune/device data, and identity data for end-to-end visibility. Hardware Provisioning & Field Deployment: Establish standard images / profiles and Autopilot configurations; leverage Dell factory provisioning for direct-ship devices with minimal IT touch. Maintain efficient depot, spares, and warranty / RMA management to support field and corporate operations. IT Asset Management (Hardware & Software): Implement and govern ServiceNow ITAM for hardware (HAM) and software (SAM), with a clean CMDB, lifecycle workflows, and periodic inventories. Track entitlements vs. usage, reclaim idle licenses, and maintain audit-ready evidence across all software and devices. Real Estate and Multifamily Experience (Preferred): Experience supporting property management, leasing, maintenance, access control, and property network/connectivity needs. Familiarity with Entrata and Acumatica is advantageous; ability to integrate/re-platform to Dynamics and related apps is highly desirable. Qualifications Bachelor's degree in Information Technology, Computer Science, or related field; Master's preferred. 10+ years of progressive IT experience with 5+ years in leadership, combining strategy with hands-on execution. Demonstrated ownership of a Microsoft tenant (M365/Entra ID/Intune/Security & Compliance) and working Azure administration. Strong, practical experience with Intune/Autopilot, Dell OEM/factory provisioning, and endpoint security baselines. Proven success deploying ServiceNow (ITSM / ITAM / CMDB; CRM a plus) and migrating from Asset Panda or similar to ServiceNow ITAM. Experience leading ERP programs, preferably Microsoft Dynamics-including integrations, data migration, and change management. Depth in cybersecurity program management, EDR / SIEM operations, incident response, vulnerability management, and network security. Experience building Tier 1 helpdesk teams, SLAs, major-incident practice, and knowledge management. Strong vendor and contract management, budgeting, and cost optimization. Excellent communication, documentation, and stakeholder management across corporate, properties, and construction. Certifications (preferred): Microsoft (Entra / Intune / Azure / Power Platform), ITIL, CISSP/CCSP, Security+, MD-102/SC-900/AZ-900, and relevant ServiceNow certifications. Preferred Experience: Knowledge of and experience with Entrata and Acumatica software is highly desirable. Familiarity with IT service management frameworks (e.g., ITIL) and the ability to adapt them to a fast-moving, entrepreneurial environment. SQL Server management, reporting/analytics (Power BI), and Microsoft Fabric awareness for future analytics governance. Physical Requirements Incumbents must be able to physically access all exterior and interior parts of the community and amenities. Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to twenty (20) pounds independently and fifty (50) pounds with assistance. Routine local travel may be required to make business meetings, attend training classes, conferences, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position. Work Environment: This role primarily operates in an office environment with occasional travel to project sites or external meetings. Some exposure to outdoor elements may occur during site visits. Primarily in an office setting with prolonged periods of sitting at a desk and working on a computer. Ability to move within an office environment, including accessing file cabinets, meeting rooms, and office equipment. Required Licenses or Certifications: Incumbents must have all licenses and/or certifications as required by State and Local jurisdictions. Incumbents must have valid driver's license to drive while visiting property. NOTE: This document outlines the general nature and level of work expected from individuals in this role. It's important to understand that this is not an exhaustive list of responsibilities, duties, and skills. Additional tasks or job functions that can be safely performed may be required as necessary by supervisory personnel. This flexibility in additional duties showcases the company's adaptability and encourages employees to be versatile. The employee is expected to adhere to all work rules, procedures, and policies established by the company, including, but not limited to, those contained in the employee handbook.

Major Functions The County of Volusia is seeking a Business Applications Section Manager for the Information Technology division. This position will be responsible for identifying, designing, and implementing innovative digital solutions that enhance government operations and improve efficiency across departments. The role involves utilizing advanced technologies to rapidly develop custom applications, streamline processes, and drive digital transformation initiatives throughout the organization. NOTE: The selected candidate must work extended hours when needed to complete critical projects and respond to county emergencies or activations. Illustrative Duties (NOTE: These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position.) * Manages a service area including personnel (staffing, discipline, hiring, evaluations, and schedules); budget, goals, and priorities; purchasing, etc. * Develops and maintains curricula and training records to enhance staff effectiveness through education programs, seminars, cross training, and classes. * Participates in developing, implementing, reviewing, and updating Information Technology's overall strategic and tactical plans, goals, priorities, and missions. * Develops and provides strategic, tactical, and operational plans for section. * Plans, organizes, coordinates, and directs the analysis, procurement, implementation and support of computer systems and services. * Develops bid specifications, RFQs, RFPs, and the criteria to evaluate vendor proposals for new products and services. * Oversees vendor selection. * Serves as a liaison between county and outside communications, software, and computer hardware vendors. * Ensures proper functioning of the county's computer systems and keeps hardware and software systems updated to meet organizational needs. * Ensures the security and integrity of the county's computer systems and networks. * Establishes operating service levels and ensures schedules are met and quality of service achieved. * Coordinates activities with other IT section managers to provide a consistent and efficient level of service to the County as a whole or to the various departments. * Develops, recommends, and maintains software and hardware standards, guidelines, and procedures for section, division, and county. * Designs, plans, and manages complex and specialized technology and non-technology projects to include funding, staffing, resources, and project plans. * Remains current on changes in technologies, current trends, and developments in the industry relative to section. * Reviews and evaluates new and existing information systems and services; provides analysis to ensure operational and maintenance effectiveness, timeliness, and level of benefit. * Analyzes present and future technology needs and issues for county departments; prepares recommendations and specifications accordingly. * Reviews solutions on how best to use information technology to solve business problems. * Compiles, analyzes, and summarizes information from various sources; prepares reports on applicability of information to the county and makes recommendations. * Develops and recommends section budgets and participates in development of the overall division budget; manages and monitors approved section budget. * Establishes and maintains section processes for compliance with division and countywide fixed asset tracking requirements. * Develops and manages relationships between the County and outside agencies. * Provides technical advice to staff, including consulting with staff on advanced coding and technical configuration of systems. * Provide technical guidance and architectural direction to development teams while overseeing project delivery. * Lead technical decision-making and provide hands-on guidance to engineers while managing team operations and deliverables. * Meets with county staff, senior management, officials, and the public to explain various projects and work programs and to report on progress and issues. * Represents the County on behalf of Information Technology in negotiations or other official functions. * Responds to emergency situations. * Performs other duties as assigned. * Attends work on a continuous and regular basis. * Responds to emergency situations. * Must adhere to Federal, State, County and Local ordinances. * Performs other duties as assigned. Minimum Requirements Seven (7) years of experience in Information Systems, Business Administration, Public Administration, or related fieldin which three (3) of those years should beprogressively responsible experience managing computer systems staff, services, and/or operations. OR Bachelor's degree in Information Systems, Business Administration, Public Administration, or related field and three (3) years of progressively responsible experience managing computer systems staff, services, and/or operations. A comparable amount of experience, training, or education may be substituted for the minimum qualifications. Must possess a valid driver's license at time of hire. Must possess and maintain a valid Florida driver's license within 30 days of hire. Knowledge, Skills & Abilities * Knowledge of administrative procedures, such as budgeting, hiring, and supervision. * Knowledge of effective supervisory and management practices and procedures. * Knowledge of systems analysis and information processing. * Knowledge of the operating characteristics, capabilities, and limitations of computing systems and related equipment for large, multi-platform sites. * Knowledge of the complexities of a full-service Information Technology operation. * Knowledge of computer system evaluation, selection, and implementation practices. * Knowledge of principles, practices, terminology, and trends in information technology services. * Skilled in administering and managing multiple technical programs and projects simultaneously. * Skilled in conducting needs assessments. * Skilled in technical supervision and training of subordinate staff. * Skilled in developing and implementing operational processes and work plans to ensure the delivery of secure and reliable information technology services. * Skilled in addressing operational issues quickly and effectively. * Ability to lead teams of people from different organizations as required to accomplish specific goals and overcome operational problems. * Ability to establish and control workflow of projects through completion. * Ability to plan, coordinate and direct activities of a group of employees with a wide range of occupational skills. * Ability to develop and maintain procedures and policies. * Ability to interpret and communicate user's needs and requests. * Ability to set differing priorities in the establishment and adjustment of time schedules. * Ability to work under, and adjust to, time constraints and strict schedules. * Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, agreements, contracts, or governmental regulations. * Ability to write reports, business correspondence and procedure manuals. * Ability to communicate effectively, both orally and in writing. * Ability to establish and maintain effective working relationships. * Knowledge of computer systems' development and implementation project methodology. * Knowledge of managing and supporting business systems (i.e., finance, human resources, time and attendance, and document management) and processes. ADA REQUIREMENTS: Mental Demands:Ability to read and comprehend technical and professional journals and manuals; letters, memos, abstracts, instructions; schematics, flow charts. Ability to perform general mathematical functions. Ability to write reports, critiques, memos, letters, instructions and procedures. Ability to speak publicly; conversant in theory and practices of discipline. Ability to analyze data and develop conclusions. Ability to identify and resolve problems. Ability to think logically and show attention to detail. Physical Demands: Light to medium work. Ability to see, hear, talk, finger dexterity. Ability to bend, stoop, and reach. Ability to push, pull and/or carry up to 40 pounds. Major visual functions are acuity, far and near, field of vision, and accommodation. Visual acuity (peripheral vision and depth perception) necessary to operate a motorized vehicle. Environmental Demands: Inside work.

Virtual Chief Information Officer (vCIO) Team: Business Alignment The vCIO role is integral to the success of both clients and the MSP. The vCIO works to understand each client's business, technology use, and strategic goals to recommend solutions that enhance operational efficiency. By collaborating with the Managed Services Team, the vCIO aligns client technologies with industry standards through benchmarking, technology roadmaps, and strategic budgeting. This position requires balancing business acumen and technical expertise to optimize systems, reduce risk, and support growth. The vCIO also plays a crucial role in client retention through consistent engagement, satisfaction management, and identifying opportunities for additional professional services. Key Responsibilities 1. Client Engagement and Strategic Planning Initiate and manage MSP client relationships through onboarding and ongoing engagements. Establish and lead client steering committees and conduct Quarterly Business Review (QBR) meetings. Create and present technology roadmaps and budgets aligned with business goals. 2. Operational Excellence and Process Management Follow established Business Alignment (BA) processes and ensure smooth inter-departmental coordination. Use MSP tools for visibility, reporting, and management of client environments. Improve service metrics like tickets per endpoint per month (TPE/M) and average resolution time. 3. Technology Risk Management and Lifecycle Consulting Educate clients on cyber-risk management and implement strategies for protection. Manage technology lifecycle to ensure systems remain current and efficient. Advocate for appropriate upgrades and services, explaining needs and costs. 4. Communication and Team Collaboration Maintain transparent communication with clients and internal teams. Participate in meetings like Noise Abatement Process (NAP), Standards Committee, and Preflight Check-ins. Promote company values and contribute to the organization's culture. Accountability / KPIs Process Development & Optimization: Continuously refine BA processes. KPI Management: Track and report team metrics. QBR Engagement: Monitor scheduled and completed QBRs. Client Interaction: Evaluate engagement and satisfaction. Proposal Performance: Track proposal success rates. Competencies Business Acumen & Communication: Strong business insight and communication. Technical Proficiency: Expertise in relevant technologies with continuous learning. Organizational Skills: Efficient workflow and coordination. Task Management: Prioritization and multitasking under deadlines. Strategic Recommendations: Deliver impactful technology alignment insights. Qualifications Education: Bachelor's degree or equivalent experience. Technical Passion: Certifications or demonstrated expertise in technology. Business & Financial Acumen: Understanding ROI, P&L, TCO, and business models. Proven Track Record: Achievement of goals with strong client satisfaction and leadership. Benefits We offer comprehensive medical, dental, and vision insurance with competitive plan options We provide basic life insurance and long-term disability for all our employees 401k program with employer match to help you invest in your future Paid parental leave to support you and your family 22 paid days off (15 PTO + 7 National Holidays) Company issued laptop Company paid training as necessary Opportunities for professional development and growth Access to cutting-edge technology and resources

At Signature Aviation, we are modernizing our enterprise technology landscape to create secure, scalable, and connected systems that power our global operations and customer experiences. The Manager, Technology Solutions, leads the delivery, optimization, and support of critical enterprise applications spanning Finance, Commercial, and Customer domains, including ERP, CRM, Loyalty, and Payment systems. This role oversees a team of IT professionals responsible for driving operational excellence, enabling real-time integrations, and ensuring compliance across platforms. The ideal candidate combines technical depth with strong business acumen, is able to align technology solutions with strategic priorities, enhance system interoperability, and lead a team that delivers measurable business value across finance and commercial functions.

Directs and manages the implementation, support, enhancement, and utilization of data and telecommunication systems utilizing internal, corporate, and vendor resources. Verifies that resources are utilized to the maximize profitability and customer satisfaction. Directs the activities and monitors the performance of the Information Technology. Partners with Corporate Information Technology and Property Senior Management to develop and implement policies and procedures that support the company's goals and objectives. Prepares and administers the departmental budget and forecasting. Provides guidance to the department in the following areas: demand management, solution definition, business analysis, project management and service provider management. Verifies that the appropriate security and disaster recovery policies and procedures are implemented, maintained and adhered to. Identifies solutions that may advance opportunities, address pain points or further the business strategy. Coordinates the implementation of business processes, data integrity audits and functional training to support use of business systems. Provides high level project and vendor oversight. Serves as liaison between departments and selected vendors as needed. Provides high level client relationship support to both departmental and property sales teams for all client events. Assists in the evaluation, selection, and implementation process for software, hardware, and/or consultants for specific projects when applicable. CANDIDATE PROFILE Education and Experience • 2-year degree from an accredited university in Information Technology, Computer Science, or related major; 10 years' experience in Information Technology, Computer Science or related professional area. OR • 4-year bachelor's degree from an accredited university in Information Technology, Computer Science, or related major; certified trainer; 5 years' experience in Information Technology, Computer Science, or related professional area. CORE WORK ACTIVITIES Managing Technology • Directs and manages the implementation, support, enhancement, and utilization of data and telecommunication systems utilizing internal, corporate, and vendor resources. • Verifies that resources are utilized to maximize profitability and customer satisfaction. • Directs the activities and monitors the performance of the Information Technology staff in support of computer operations, operating systems, database administration, desktop/help desk support, telecommunications, data networks, and system security. This includes cross training staff to provide consistent support. • Partners with Corporate Information Technology and Property Senior Management to develop and implement policies and procedures that support the company's goals and objectives. • Prepares and administers the departmental budget and forecasting. • Provides guidance to the department in the following areas: demand management, solution definition, business analysis, project management and service provider management. • Verifies that the appropriate security and disaster recovery policies and procedures are implemented, maintained and adhered to. • Identifies solutions that may advance opportunities, address pain points or further the business strategy. • Coordinates the implementation of business processes, data integrity audits and functional training to support use of business systems. • Provides high level project and vendor oversight. • Serves as liaison between departments and selected vendors as needed. • Provides high level client relationship support to both departmental and property sales teams for all client events. • Assists in evaluation, selection, and implementation process for software, hardware, and/or consultants for specific projects when applicable. Forecasting and Complying with Financial Parameters • Analyzes, communicates and implements property strategy to drive technology revenue and contribute to property's overall business success. • Manages technology profit and loss. • Monitors and controls all technology-impacted revenues and expenses generated by the property including, but not limited to: telecommunications, HSIA, business center technologies and A/V. • Verifies that property management has realistically budgeted CAPEX and department operating budgets based on anticipated IT projects and property support/needs requirements. • Advises and verifies that property management has adequately addressed technology needs in short- and long-term planning. Reviews vendor proposals and selects appropriate vendor for technologies/hardware. Promoting and Providing Exceptional Customer Service • Delivers excellent customer service throughout the customer experience and encourages the same from other employees. • Reviews guest feedback with leadership team and verifies appropriate corrective action is taken. • Coordinates and communicates event details both verbally and in writing to the customer and property operations. • Responds to and handles guest problems and complaints. Uses personal judgment and expertise to enhance the customer experience. • Stays available to solve problems and/or suggest alternatives to previous arrangements. • Works to improve customer service by integrating obtained feedback and personal judgment into action plans. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. • Facilitates the development of creative solutions to overcome obstacles and verifies implementation to continually improve guest satisfaction results. Managing and Conducting Human Resources Activities • Interviews, selects and trains employees. • Appraises employee's productivity and efficiency for the purpose of recommending promotions or other changes in status. • Provides for the safety and security of the employees or the property. • Monitors employee attendance and records absences/tardiness. Helps direct supervisors to achieve their own development goals. • Conducts annual performance appraisal with direct reports according to Standard Operating Procedures. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Newport, an Ascensus company, helps employers offer their associates a more secure financial future through retirement plans, insurance and consulting services. Newport offers comprehensive plan solutions and consulting expertise to plan sponsors and the advisors who serve them. As a provider and partner, Newport is independent, experienced, and responsive. Job Summary: Responsible for the critical role of project management and onboarding of new conversions and implementations onto the Newport platform. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. * Serves as the primary point of contact for plan sponsors, advisors and internal Newport teams to successfully on-board client plans onto Newport platform. * Identifies, creates, and executes efficient project timeline and client facing deliverables. * Works with plan sponsors, internal/external consultants, and prior service providers to successfully convert plan data, assets and liabilities. * Schedules and leads weekly checkpoint calls with clients and external partners to provide project status update and to discuss open items. Maintains and organizes client-meeting materials such as agenda, minutes and timeline. * Understands legal plan documents, implementation process and translates client requests into actionable tasks. * Research and understands client on-boarding process, plan setup and project documentation needs. Works closely with cross-functional support teams to resolve system setup and configuration issues. * Takes ownership and facilitates resolutions to client questions/issues using the available internal and external resources. * Prepares client data with use of Excel formulas/tools, including but not limited to: data extracts, data formatting, data manipulation and editing to ensure completeness and accuracy to ensure compliance with contractual requirement and client expectation. * Prepares the necessary documentations for initial plan set up and provide post implementation assistance by developing accurate and detailed administration manuals outlining processes and procedures related to the project/case. * Manages multiple case assignments, different clients, changing priorities to manage and prioritize project needs. * Consistently meets and/or exceeds performance expectations, working under pressure in a very fast paced, demanding environment, continuously under tight deadlines * Focuses on learning in everyday activities and events * Collaborates with and openly shares knowledge with colleagues * Regular, reliable, and punctual attendance Management Responsibilities * None Required Education, Experience and Certificates, Licenses, Registrations * 5 - 7 years in the retirement plan industry. Knowledge of non-qualified deferred compensation plans a plus, as well as understanding of various retirement plans, market operation, and general retirement plan practices. * Project Management experience, * Advanced Excel skills Preferred (but not required) education or skills for this role * Bachelor's degree from four-year college or university in related field * In-depth knowledge of implementation and conversions of retirement plans Competencies * Builds Collaborative Relationships * Commitment to Excellence * Detail Oriented * Excellent Verbal and Written Communication Skills * Integrity * Personal Credibility * Planning and Organizing * Problem Solver * Resourceful * Team Player * Time Management * Analytical TRAVEL: Up to 5%. OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate ****************** ****************** email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website. For all virtual remote positions, in order to ensure associates can effectively perform their job duties with no distractions, we require an uninterrupted virtual work space and there is also an expectation of family care being in place during business hours. Additionally, there is an internet work speed requirement of 25 MBps or better for individual use. If more than one person is utilizing the same internet connection in the same household or building, then a stronger connection is required. If you are unsure of your internet speed, please check with your service provider. Note: For call center roles specifically, it is a requirement to either hardwire your equipment directly to the internet router or ensure your workstation is in close proximity to the router. Please ensure that you are able to meet these expectations before applying. Ascensus provides equal employment opportunities to all associates and applicants for employment without regard to ancestry, race, color, religion, sex, (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, national origin, age, physical or mental disability, medical condition (including cancer and genetic characteristics), marital status, military or veteran status, genetic information, sexual orientation, criminal conviction record or any other protected category in accordance with applicable federal, state, or local laws ("Protected Status").

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military

We're looking for an individual who will manage a team of technical support personnel while contributing to the day to day support tasks. In addition to an internal team, this role will work with IT leadership. This position will direct the work of others on the Tech Support Team in a lead capacity and will conduct performance reviews Responsible for creating a positive customer support experience and building strong relationships through communication, problem understanding, and timely resolutions Prioritize, schedule, and assign service requests Ability to see opportunities for improvement, take ownership and closely work with IT leadership and business partners to drive product and process improvement Identify reoccurring technical issues and propose solutions based on root cause analysis Mentor and coach the Tech Support Team's productivity, encouraging and enhancing critical thinking and problem solving Support users by providing escalated desktop support for incidents and service requests by providing troubleshooting and training Define and manage Service Level Agreements on service request response and resolution in accordance with business need Perform end-user satisfaction surveys and develop action plans to address areas needing improvement Organize, coordinate and lead one-time or recurring projects and tasks within the scope of the Tech Support Team. (e.g. software deployments/upgrades, employee moves) Track and analyze service request trends to identify areas of improvement, efficiencies, and automation Oversee development and communication of usage guides and FAQs Document and maintain Standard Operating Procedures ensuring efficient and consistent resolutions and task Responsible for resource and time management for the day to day tasks of the Tech Support TeamQualifications: Highly self-motivated with a sharp attention to detail IT Service Desk support and customer service experience Excellent interpersonal skills including team building, oral, and written communication Demonstrated analytical and problem-solving skills Experience in relevant technologies; Deploying and configuring desktop operating systems (Microsoft Windows, Mac OS) Active Directory (including managing and deploying Group Policies) Cloud based call center / telephony systems (8x8 preferred) Office 365 (User, Mailbox and policy management) Ability to work with external teams and stakeholders (company, partners, etc.) to achieve broader department goals Aptitude to evaluate and become proficient in new (or new to you) technologies, processes, skills Strong desire to learn, grow, and add value