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Senior information technology manager jobs in Durham, NC

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  • Senior Administrator-Senior Project Manager

    Wake County Public School System 4.2company rating

    Senior information technology manager job in Cary, NC

    TITLE (Oracle title) SENIOR ADMINISTRATOR WORKING TITLE Senior Project Manager SCHOOL/DEPARTMENT Facilities Design & Construction (FD&C) PAY GRADE Senior Administrator Band 3 FLSA STATUS Exempt ELIGIBILITY FOR EMPLOYMENT CONTRACT No WORK WEEK SCHEDULE Monday-Friday (occasional evenings and weekends) Position is available for a Hybrid Telework workweek POSITION PURPOSE: Represents the interests of Wake County Public School System (WCPSS) in the administration of facility capital improvement projects to ensure compliance with the procedures and policies of the Board of Education. Coordinates with school administrators and other staff as required to execute construction work and minimize disruption to school operations. Maintains construction project schedules and budgets, applying sound business principles and innovative methods to reduce costs. Uses the available data systems to effectively manage work and track performance. MINIMUM QUALIFICATIONS:KNOWLEDGE, SKILLS, AND ABILITIES (KSAs) Extensive knowledge of personal computers, including proficiency in spreadsheets, database, project management software, and building automation software; Knowledge of the Occupational Safety and Health Administration (OSHA) requirements; Sufficient leadership skills in supervision of general construction as a contractor or owner's representative; Critical thinking and problem-solving skills; organizational skills; Ability to be proactive and apply technical knowledge to improve deliverables, providing attention to detail to minimize errors; Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback; excellent public speaking and presentation skills; Ability to accurately read, interpret, and comply with WCPSS and departmental procedures; Ability to work well within a team environment that values an open exchange of ideas; Ability to establish and maintain effective working relationships with diverse group of stakeholders (e.g. design professionals, contractors, inspectors, principals, teachers, parents, other school system staff). EDUCATION, TRAINING, AND EXPERIENCE Bachelor's degree in Mechanical Engineering, Civil Engineering, Architectural Engineering, Architecture, Finance, or Building Construction; AND Five years of directly related experience; OR An equivalent combination of education and relevant experience sufficient to successfully perform the essential duties of the job. CERTIFICATION AND LICENSE REQUIREMENTS Must hold and maintain a valid motor vehicle operator's license according to the State of North Carolina requirements. PREFERRED QUALIFICATIONS: Experience with planning and on-site construction of large capital improvement projects; Experience in one of the following areas of concentration: Building Automation Systems, mechanical/HVAC construction, general construction; Project Management Professional (PMP) certification or other project management certification/training. ESSENTIAL DUTIES AND RESPONSIBILITIES: Prepares project budget, management plan, and contracts; participates in coordination of alternative locations for school staff and students during the pre-design phase. Participates in review of design documents for compliance with Design Guidelines and the review of construction cost estimates for adherence to project budget; obtains agency approvals as required during the design phase (e.g. Department of Insurance, Department of Public Instruction, local municipalities). Coordinates preparation of documentation for bid process; oversees bid review and prepares recommendations for Board approval. Reviews contractor schedule and regularly monitors progress; attends job site meetings and visits site, as required, during the construction phase. Monitors change order log and status reports; processes project pay applications and change orders for construction. Conducts ongoing quality control inspection of projects to ensure compliance with Design Guidelines, contract documents, codes, and regulations. Maintains technical records and files in accordance with department procedures. Coordinates delivery of Owner-furnished items with appropriate personnel (e.g. Technology Services, Security, Child Nutrition Services, etc.); obtains Certificate of Occupancy and other agency approvals. Monitors completion of punch-list; obtains certificate letters and warranties from contractors and design consultants; obtains as-builts and final documents/ manuals during the closeout and warranty phase. Processes final pay applications from contractors and design consultants. Reconciles and closes out purchase orders in association with current projects. Schedules eleven-month warranty inspections and monitors completion of any warranty-related work. Performs other related duties, as assigned. WORK ENVIRONMENT/PHYSICAL REQUIREMENTS This position operates in a professional office environment and has a noise level of mostly low to moderate. This role routinely uses standard office equipment such as computers, scanners, and copiers. The position, at times, must be able to come into direct contact with school system staff and staff members of external agencies, and the community. Work is considered light physical work, requiring the exertion of up to ten pounds of force. The work frequently requires driving automotive equipment. Will need to travel to construction sites on a frequent and unscheduled basis. EFFECTIVE DATE: 6/2024 DISCLAIMER: The above statements are intended to describe the general purpose and responsibilities assigned to this position. They are not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and skills required by the employees assigned to this position. This description may be revised by HR and approved at any time.
    $77k-97k yearly est. 3d ago
  • SAP Finance Service Delivery Manager

    Hcltech

    Senior information technology manager job in Raleigh, NC

    HCLTech is looking for a highly talented and self- motivated SAP Finance Service Delivery Manager to join it in advancing the technological world through innovation and creativity. Job Title: SAP FICO Service Delivery Manager Job ID: 2799172 Position Type: Full-time Location: Raleigh, NC Qualifications & Skills: 12-15 years in SAP project/program management, with strong SAP HANA expertise in ASM Engagements Background from SAP Functional - SAP FICO or Logistic understand E2E business processes Experience in AMS, outsourcing, and well versed with ASM reporting like Metrics and KPI ITIL certified; strong leadership, communication, and customer management skills. Proven ability to work in global, virtual teams and drive customer success. Key Responsibilities: Should be able to involve customer in technical discussion and drive E2E from idea generation to execution and sign off. Well versed with ASM reporting and complete understanding of AMS Reporting Plan and execute Operations of customers into the AMS service and Managing Projects/Programs Drive the customer engagement end-to-end including budget responsibility, customer expectations, delivery team success, reporting and invoicing Lead the involved delivery units and make the sure transition is done in budget, time and quality Development & Implementation of quality plans for AMS customers and delivery partners Escalation Management - De-escalate critical customer situations SDM to drive Projects and Application Support & Maintenance portfolio - SAP, Custom Apps, SaaS and Mobility portfolio for an utility customer Good understanding of SAP's strategy, products, services and organizational structure Support pipeline generation, qualification, opportunity management and Deal closure Be a coach to other team members Overall responsible for end-to-end management of projects / Services in the span of control. Pay and Benefits Pay Range Minimum: $88,000 base per year Pay Range Maximum: $180,400 base per year HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation. A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year How You'll Grow At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.
    $88k-180.4k yearly 2d ago
  • Senior Manager - Solution Delivery

    Broadview Solutions 4.1company rating

    Senior information technology manager job in Cary, NC

    Important Qualification Requirements We respectfully request that you only apply if you possess the following critical qualifications: You are local to our Cary NC headquarters and are willing to work in this facility on a full time basis Monday-Friday. You have extensive experience in the Field Service industry supporting IT and/or telecom focused solutions. About Broadview Solutions Broadview is a leading provider of IT services catering to both established and emerging industries, bringing a visionary view of technology and the services our customers need to enable them. We build customized delivery models that fit each customer's specific needs, while always focusing on efficiency and affordability. We love our customers, and as a team we'll do whatever it takes to ensure they love doing business with Broadview. What we're looking for Broadview Solutions is looking for a motivated and driven individual to grow with our team. This person will place top priority on providing best-in-class service to our customers. A strong sense of ownership and desire for positive outcomes is a must! We are seeking a Senior Manager of our Solution Delivery team to work closely with our team members and help deliver customer-initiated projects efficiently. This individual will be responsible for overseeing the entire lifecycle of Broadview delivered services, from planning to implementation and management. They will lead cross-functional teams to deliver projects on time and within budget, managing stakeholder relationships, ensuring quality standards, and aligning solutions with business objectives. Critical qualities include excellent communication skills, the ability to develop and maintain strong relationships, and the expertise to operate in a fast paced, dynamic environment. Experience working in the technology focused field services industry is explicitly required. If this sounds like you, consider joining our team as a Sr. Manager of Solution Delivery. What we offer First and foremost, Broadview Solutions offers a positive and supportive work environment. We believe all team members are a valuable part of the organization who contribute to the success of Broadview and our customers. We believe in a great work life balance! As part of our comprehensive benefits package, Broadview offers a generous time off program to ensure all team members have the opportunity to relax and recharge. Individual growth is a cornerstone of our organization. At Broadview, you will have the opportunity to obtain knowledge and develop skills that help you progress towards your professional goals. We'll help you define a career path within the organization and support your development to achieve those goals. Position Responsibilities Project oversight: Manage and deliver projects that can be large-scale and complex, ensuring they are completed on time, within budget, and to the required quality standards. Team leadership: Lead, mentor, and manage delivery teams, fostering operational excellence and strategic direction. Stakeholder management: Act as a key liaison with stakeholders, ensuring their needs are understood and expectations are managed throughout the project lifecycle. Strategic planning: Align solution delivery with overall business goals and contribute to the strategic direction for Broadview initiatives. Process improvement: Drive process improvements to enhance the efficiency and scalability of delivery capabilities. Risk management: Identify and mitigate potential risks throughout the project lifecycle. Financial management: Oversee project financials to ensure projects remain within budget and provide accurate financial reporting What You'll Need Strong leadership and team-building skills. Expertise in project management methodologies and tools. Strategic thinking and problem-solving abilities. Strong risk management skills. A deep understanding of business analysis, solution implementation, and IT environments. A strong focus on customer service with a drive to exceed expectations. Ability to communicate clearly and professionally with internal and external parties. An analytical and problem-solving mindset with the ability to respond in a very dynamic environment with constantly changing activities and priorities. Ability to adapt quickly to new projects with differing strategies for delivering services. A collaborative approach to problem solving while operating independently and with a strong sense of ownership. Experience working in the technology focused field services industry is explicitly required. Preferred education - Bachelor's Degree or equivalent experience
    $94k-134k yearly est. 2d ago
  • IT Systems Manager

    Insight Global

    Senior information technology manager job in Clayton, NC

    Qualifications: Bachelor's Degree in Engineering, Computer Science, or related field. Minimum 5+ years in IT systems management within a cGMP pharmaceutical environment. Proven expertise in computer system validation (CSV), data integrity, and compliance frameworks. Strong knowledge of IT security principles and regulatory guidelines. Ability to lead cross-functional teams and manage complex technical environments. Knowledge of industrial control systems, automation platforms (e.g., DeltaV, Syncade). Experience with aseptic production systems preferred. Job Description: Insight Global is seeking an IT Systems Manager for a pharmaceutical client in the Raleigh area. The IT Systems Manager will lead and manage GxP-compliant IT systems and computerized equipment supporting aseptic and finished production environments. This role ensures operational excellence, regulatory compliance, and secure system performance across critical pharmaceutical manufacturing processes. Key Responsibilities Oversee delivery of lifecycle project work packages for IT systems and computerized equipment in production facilities. Implement and maintain GxP compliance through risk-based validation processes (ASTM E2500, GAMP 5). Conduct data integrity and IT security risk assessments; develop and implement mitigation strategies. Manage operation and maintenance of industrial control systems, ensuring secure and reliable performance. Lead change control processes and maintain accurate system documentation. Provide coaching and mentoring to technical staff; foster a culture of quality and compliance. Perform periodic reviews, audit trail analysis, and ensure adherence to regulatory standards (EMA, MHRA, OECD-17, PIC/S). Develop disaster recovery and backup strategies to safeguard critical systems.
    $100k-139k yearly est. 4d ago
  • Director of Information Technology

    Advanced Recruiting Partners

    Senior information technology manager job in Durham, NC

    Lead budget planning, cost management and resourcing oversight for IT initiatives at the Durham, NC location. Oversee and support cloud infrastructure and SaaS adoption, ensuring security, compliance, and lifecycle management. Ensure cybersecurity policies and practices are implemented and monitored across systems. Collaborate with stakeholders to gather, analyze, and document business requirements for IT solutions. Develop and manage strategic relationships with third-party vendors and suppliers to ensure timely delivery of cost-effective and scalable IT solutions aligned with business goals for the Durham site. Ensure compliance with GxP, data integrity, and computerized systems validation (CSV) requirements and internal policies and SOPs. Ensure IT systems meet requirements and provide support for inspections, submissions, and audits. Lead project management efforts for IT enterprise systems, ensuring timely delivery and alignment with business goals. Manage cross-functional IT projects including infrastructure upgrades, system integrations, and cloud migrations. Provide hands-on support analyzing operational data to identify trends, risks, and opportunities for improvement. Develop and manage configuration management processes for enterprise systems. Oversee and provide on-site IT support for users in the Durham office, ensuring team-led troubleshooting, access management, and coordination with IT operations. Skill & Education Requirements Bachelor's degree in Information Technology, Business Administration, or related field required. Minimum 10 years of experience in IT leadership roles, including business partnering, infrastructure, and enterprise systems. Experience in life sciences, biotech, or other regulated industries preferred. Proven track record of leading cross-functional technology initiatives and governance structures. Demonstrated experience in budget management and cybersecurity oversight. Natural fit with values of Integrity, Accountability, and Teamwork.
    $114k-165k yearly est. 3d ago
  • IT Delivery Lead - SAFe

    Apex Systems 4.6company rating

    Senior information technology manager job in Raleigh, NC

    Apex Systems is currently hiring an IT Delivery Lead - SAFe within commutable distance to Raleigh, North Carolina with a large bank. The Delivery Lead will be responsible for driving the successful execution of a loan origination system implementation across Consumer Lending, ensuring alignment between business goals and IT delivery. You will be responsible for 2 Scrum Masters, across 5 Scrum Teams, following the SAFe model, defining their entire roadmap. We need someone who can come in, assess and define the delivery operating model of the project, not just come in and follow an already established process. Qualified candidates will have the following experience and skills: 7+ years of Agile IT Leadership experience in roles like Delivery Lead, Release Train Engineer, Scrum Master and/or Team Coach Recent banking industry experience; preferred experience in the lending domain Experience leading Scrum Masters (Scrum Master of Scrum Masters) Experience creating the operating model for multiple scrum teams and driving their PI planning Experience leading a system implementation Technically minded, understand how system dependencies work, be embedded within an IT Team Type: W2 Contract to FTE with the Client Location: Raleigh, North Carolina Onsite expectation: If local, one day per week | If within 3 hours, one day per month (travel paid if overnight required) W2 Hourly Pay: $70-80/hr, negotiable based on experience level If you are interested, please apply here or email an updated copy of your resume to ***********************. Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet' as well, which an Apex team member can provide. EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at ******************************** or ************. Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
    $70-80 hourly 3d ago
  • VP, IT Security & Digital Transformation

    Hirenetworks

    Senior information technology manager job in Raleigh, NC

    VP, IT & Digital Transformation Campbell & James (HireNetworks) has partnered with an RTP, NC client to conduct a retained search for a challenging VP of IT Security & Digital Transformation. Our client, a rapidly expanding global manufacturing subsidiary, is introducing a newly established leadership role and seeks a seasoned It executive with proven experience in the manufacturing sector. Reporting directly to the Chief Executive Officer of the subsidiary, this on-site role is a dynamic and strategic leadership role that oversees the global vision for IT, cybersecurity, systems architecture, and both people and product security across our client's global operations. This role is critical to driving secure, scalable, and innovative digital transformation initiatives that enhance operational efficiency and protect our enterprise. You will be responsible for shaping the digital and security future of the client's global manufacturing operations, leading transformative initiatives that impact thousands of employees, safeguard critical infrastructure, and drive innovation across borders. What you'll do: People & Physical Security • Set strategic direction for global physical and personnel security programs across manufacturing sites and corporate offices. • Ensure enterprise-wide alignment on security protocols and emergency preparedness. • Champion global safety protocols to protect employees from physical and digital threats. • Establish travel safety protocols for global teams. • Oversee governance of surveillance systems, access control, and identity management, with execution led by site-level directors. Product & Operational Security • Define enterprise standards for security protocols to safeguard customer product and data throughout the production lifecycle. • Ensure product security requirements-such as tamper resistance, traceability, and secure packaging-are embedded in manufacturing processes. • Lead strategic partnerships with customers to align product security expectations and joint risk management. • Oversee secure supply chain practices and vendor risk governance, with execution delegated to operational leaders. • Protect intellectual property and proprietary manufacturing processes through policy, technology, and training. Digital Transformation & IT Strategy • Define and champion the company's global digital transformation strategy, aligning technology investments with business growth and operational efficiency. • Set strategic direction for global IT infrastructure, cloud architecture, ERP systems, and enterprise applications. • Guide modernization of legacy systems and adoption of smart manufacturing technologies. • Drive ERP platform selection, implementation, and optimization across global operations to unify business processes and data. Cybersecurity & Information Protection • Establish and maintain a global cybersecurity vision that protects company assets, data, and reputation. • Oversee the development of policies, frameworks, and compliance programs aligned with international standards. • Lead strategic risk assessments, incident response planning, and executive-level reporting on cyber posture. • Empower regional and functional security leaders to execute threat detection, vulnerability management, and access controls. Governance, Risk & Compliance • Lead governance for digital and security programs, ensuring alignment with business objectives and regulatory requirements. • Establish performance metrics and reporting frameworks for digital maturity, risk posture, and compliance. • Serve as executive sponsor for internal and external audits, certifications, and risk reviews. • Empower functional directors to maintain operational compliance and continuous improvement. What you'll bring: • 10+ years of leadership experience as a VP in IT, cybersecurity, or digital transformation within manufacturing is a must. • Proven success in leading global teams and enterprise-scale technology initiatives. • Deep understanding of OT/IT convergence, industrial control systems (ICS), and smart manufacturing technologies. • Strong knowledge of cloud platforms, ERP systems, and cybersecurity frameworks. • Bachelor's degree in Computer Science, Engineering, or related field (Master's preferred). • Certifications such as CISSP, CISM, PMP, or TOGAF are highly desirable. Essential Physical Functions: • Visual/Audible Acuity Requirements: Must be able to prepare and read presentations and other documents in digital format. Must be able to communicate verbally one-on-one and in group settings. • Work Environment: Office setting primarily at corporate headquarters. Daily presence on the manufacturing floor is expected. • Travel: Up to 15% global travel. Our client offers a competitive compensation plan commensurate with experience and a benefits package that includes medical, dental, vision, life, disability plans, paid time off, company-paid holidays, 401 (k), and various other insurance plans. All of this is included in a business casual work environment. The successful candidate will be eligible for a comprehensive relocation package, provided in compliance with IRS guidelines. Contact Martha Michaux at ************************* or Judy Protz at *********************** with questions regarding this posting. Please include a MS Word or PDF resume with a summary of your qualifications for the role. When looking for a job, have you ever heard the phrase… it is not about what you know, it is who you know?At HireNetworks' company, Campbell & James Executive Search, it really is all about who we know. By leveraging our strong community and business relationships, we ensure access to a high-end talent base of executives who meet and exceed your needs. At Campbell & James Executive Search, finding high-end talent for high-end organizations is what we do best. HireNetworks and Campbell & James are equal opportunity employers.
    $103k-161k yearly est. 2d ago
  • Vice President of IT Business Systems and Strategy

    Valeris

    Senior information technology manager job in Morrisville, NC

    Valeris is a fully integrated life sciences commercialization partner that provides comprehensive solutions that span the entire healthcare value chain. Formed by the merger of PharmaCord and Mercalis, Valeris™ revolutionizes the path from life sciences innovation to real-life impact to build a world in which every patient gets the care they need. Valeris works on behalf of life sciences companies to improve the patient experience so that patients can access and adhere to critical medications. Backed by proven industry expertise, a deep commitment to patient care, the latest technology, and exceptionally talented team members, Valeris provides the data and strategic insights, patient support services and healthcare provider engagement tools to help life sciences companies successfully commercialize new products. Valeris provides commercialization solutions to more than 500 life sciences customers and has provided access and affordability support to millions of patients. The company is headquartered in Morrisville, North Carolina and Jeffersonville, Indiana. To learn more about Valeris, please visit *************** We are seeking a strategic and results-driven Vice President of IT Business Systems and Strategy to lead the transformation and management of our enterprise-wide contact center and communications infrastructure. This executive will oversee a multi-platform environment-including Cisco WebEx Contact Center, NICE CXone, or similar platform and integrated technologies such as Workforce Management (WFM), SMS, fax, and Salesforce CTI/Service Cloud Voice-to deliver scalable, secure, and omnichannel communication capabilities. This role is critical to modernizing our communications ecosystem to support high-volume, multi-client patient support programs, ensuring exceptional customer experience, operational efficiency, and compliance with healthcare regulations. Responsibilities: Define and execute the vision for enterprise communication services, ensuring alignment with business goals and private equity value creation. Lead transformation initiatives across contact center operations, leveraging and optimizing CCaaS platforms (WebEx Contact Center, NICE CXone, and supporting technologies like WFM, SMS, and fax) to enhance agility, scalability, and customer satisfaction. Develop and implement change management plans for platform transitions, process redesigns, and workforce enablement, including readiness assessments, training, and phased rollouts. Drive the evolution to cloud-native, omnichannel communication platforms (voice, chat, SMS, email, social), ensuring seamless integration with Salesforce-based HUB applications and custom solutions for optimized agent workflows and customer engagement. Champion continuous improvement, automation, and innovation across communication services by monitoring KPIs, SLAs, and operational metrics. Partner with IT, Customer Experience, Operations, and Compliance to provide cohesive infrastructure, service delivery, and stakeholder alignment during major change initiatives. Establish governance frameworks to manage change-related risks, dependencies, compliance impacts, and ensure adherence to HIPAA, ISO 27001, and other regulatory and security standards. Build, lead, and support high-performing teams across platform operations and business enablement. Manage vendor relationships, negotiate contracts, and ensure cost-effective, high-quality service delivery. Requirements: Education: Bachelor's degree in Information Technology, Business, or a related field required; Master's degree preferred. Formal training or certification in change management methodologies (e.g., Prosci, ADKAR, Kotter) is a plus. Leadership & Experience: Over 10 years of progressive leadership in communication technology or contact center management, with proven success overseeing multi-client, large-scale call center operations and leading transformation and modernization of enterprise communication systems. Experience driving results in private equity-owned, customer-focused, and/or regulated industries. Technical & Business Skills: Demonstrated expertise with Salesforce, WebEx Contact Center, NICE CXone (or other NICE platforms), WFM, SMS, fax tools, and a deep understanding of cloud-based contact center architecture and CCaaS ecosystems. Strong technical and business acumen, including budget management, vendor negotiations, and managing platform transitions or large-scale implementations. Compliance & Governance: Familiarity with compliance frameworks such as HIPAA and ISO 27001, and experience ensuring adherence to regulatory and security standards in communications environments. Collaboration & Communication: Excellent communication and cross-functional collaboration skills. Strategic thinker with a hands-on leadership style, capable of building and leading high-performing teams across geographically dispersed locations and high-volume operations. Change & Transformation: Proven ability to manage large-scale CCaaS deployments, platform transitions, and drive agile delivery and scaled transformation approaches in contact center environments. Physical Demands & Work Environment While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time, use hands to type, handle or feel; and reach with hands and arms. Must be able to type 35 WPM with 97% accuracy. Although very minimal, flexibility to travel as needed is preferred. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, etc. Why Work for Valeris? We're committed to supporting the well-being and success of our team members. As part of our organization, you can expect: Competitive compensation and 401(k) with company match Comprehensive health, dental, and vision insurance Paid time off and paid holidays Wellness programs and resources to support your physical and mental health Learning and development opportunities to support your career growth Opportunities for advancement with a company that supports personal and professional growth A challenging, stimulating work environment that encourages new ideas Work for a company that values diversity and makes deliberate efforts to create an inclusive workplace A mission-driven, inclusive culture where your work makes a meaningful impact Our Commitment to Equal Opportunity Valeris is an Equal Opportunity Employer committed to fostering a diverse, inclusive, fair, and equitable workplace. Furthermore, we believe in the importance of partnering with diverse suppliers and vendors that share these values. At Valeris, an employee is celebrated for his or her contributions and dedication to supporting the needs of our clients and their patients. We recognize the struggle for access, affordability, and adherence to therapy is real; our employees play a vital role in the successful completion of that journey. We approach our customers' challenges with empathetic hearts, which organically fuels our internal culture of caring. Valeris' leadership team works tirelessly to provide an environment that is free of discrimination and bias. We firmly believe collaboration among team members with varied pasts and perspectives generates more incisive and deeper insights that better serve our employees and our communities
    $103k-161k yearly est. 2d ago
  • Senior Manager, Supply & Planning

    Omada Search

    Senior information technology manager job in Cary, NC

    Hybrid - 3 days onsite in Cary, NC About Our Client Our client is a global chemical and environmental solutions organization that develops and manufactures specialized products supporting public health, environmental management, and professional applications. They operate within a complex, global supply chain network and are undergoing a period of operational transformation aimed at strengthening planning capabilities, improving execution, and building a more scalable foundation for growth. This role will play a central part in that evolution. About the Role We're searching for a senior-level supply chain leader who thrives in fast-moving, highly complex environments and knows how to drive execution, not just activity. This role will lead the full Supply & Planning function, oversee a team of 10-11 planners, and play a critical role in reshaping the operating model for the broader supply chain organization. This is a highly visible role with immediate impact. The Senior Manager will partner across global functions, establish end-to-end planning processes, implement KPIs, and build the operational discipline needed to support a global manufacturing network. You'll be the benchmark for future leadership roles across the planning function. Key Responsibilities Leadership & Team Management Lead and develop a team of 10 supply planners within a flat organizational structure. Assess current talent, identify gaps, and make informed decisions to elevate the team. Build a high-performance culture grounded in accountability and operational excellence. Serve as a key leader and thought partner within the global supply chain organization. Supply & Planning Strategy Own the end-to-end supply planning function, including demand translation, production planning, inventory strategy, and S&OP alignment. Drive operational excellence through structured processes, planning rigor, and strong cross-functional communication. Establish and implement KPIs to improve forecast accuracy, service levels, inventory health, and supplier performance. Process Development & Optimization Build an end-to-end planning framework where none currently exists, including workflows, documentation, and standardized operating procedures. Identify bottlenecks across planning, procurement, manufacturing, and logistics, and drive continuous improvement initiatives. Ensure alignment between global planning hubs, production sites, and regional supply chain teams. Systems & Data Utilize ERP data to drive decision-making and improve planning outcomes. Work in Microsoft D365 (preferred) or other large-scale ERP systems such as SAP, JD Edwards, or Oracle. Champion system adoption, data accuracy, and digital planning tools. Cross-Functional Collaboration Partner closely with Sales, Finance, Manufacturing, Procurement, and Logistics to ensure alignment between forecasts, production capabilities, and inventory strategy. Lead in S&OP and business planning meetings, bringing forward insights and translating them into clear actions. Qualifications 7+ years of experience in supply planning, production planning, or end-to-end supply chain management. Proven success leading and developing planning teams, ideally in heavy manufacturing environments where speed and precision are essential. Track record of driving execution, improving operations, and delivering measurable results. Experience building planning processes and KPI structures from the ground up. Large-scale ERP experience required (SAP, Oracle, JD Edwards, etc.); Microsoft D365 exposure preferred. Strong change leadership skills and the ability to influence across a global, matrixed organization. Who Thrives Here This role is ideal for someone who: Operates with urgency and clarity Enjoys building structure and processes Knows how to elevate talent and develop teams Thrives in global, fast-evolving organizations Loves turning complexity into reliable, repeatable processes
    $93k-129k yearly est. 1d ago
  • Sr HSEQ Manager [AA-14652]

    Shirley Parsons

    Senior information technology manager job in Cary, NC

    A global maintenance and facilities company is looking to appoint a Senior HSEQ Manager to lead the company-wide EHS program for the Americas region. The Senior HSEQ Manager will be tasked with driving a healthy safety culture, requiring the ability to engage key stakeholders at various levels of the business. **This is a hybrid role that can be based in the Atlanta, GA, Houston, TX or New York City or Cary, NC metropolitan areas. Regular regional travel is required.** The Role: Developing, strategizing and implementing a long-term plan for the EHS function Develop and deliver employee training and awareness programs Ensure permits and reports are prepared and maintained in line with company and legal requirements Conduct safety audits and inspections, performing investigations and root cause analyses The Candidate: Bachelor's Degree in Engineering, IH, Environmental Science, or a related technical field preferred Must have 7+ years' EHS experience within a facilities environment Demonstrated ability to communicate clearly throughout all levels of an organization Ability to travel up to 40% across the US and Canada
    $93k-129k yearly est. 1d ago
  • IT Project Manager

    Eliassen Group 4.7company rating

    Senior information technology manager job in Durham, NC

    **Hybrid- Durham, NC** Must be local to the Durham area and can work Hybrid schedule Duration: 12+ month contract with possible extensions Rate: $50-$55 hourly W2 Our industry leading client is looking for an IT Project Manager that will have a strong ability to create order and processes for the growing technology group. Additionally responsible for managing a PMO backlog, coordination, and communications regarding new processes and procedures for the Technology leadership and development teams. Due to client requirement, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance. Responsibilities: Addressing a backlog of issues to ensure our Technology operations function efficiently. Overseeing the Hiring and Headcount process to provide transparency into the lifecycle of our Technology hiring practices. Managing the PMO backlog, coordinating, and communicating new processes and procedures to our Technology leadership and development teams. Qualifications: At least 6 years of business experience. A proven track record in problem solving and critical thinking where you provided analysis, a plan, and measured progress against the goals. Strong organizational skills with attention to detail Bachelor degree required (preferably in business administration, finance, computer information systems or related fields) Financial Services experience strongly preferred Build trust and key working relationships within a matrixed organization. Strong communication and collaboration skills Ability to manage a range of tasks, prioritize work independently, and meet deadlines Comfortable in a fast-paced, ambiguous environment. Experience with MS Word, Excel, PowerPoint, and Jira A technical aptitude is nice to have Local to the Durham area and can work a hybrid schedule Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available and that may result in pay outside of the range provided. W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality. Please be advised- If anyone reaches out to you about an open position connected with Eliassen Group, please confirm that they have an Eliassen.com email address and never provide personal or financial information to anyone who is not clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact ********************. JN -122025-104585
    $50-55 hourly 2d ago
  • Sr. Project Manager

    BMWC Constructors 3.7company rating

    Senior information technology manager job in Raleigh, NC

    Project Manager (Mechanical Construction) at BMWC Constructors Driven by Vision|Powered by Passion Company Overview: Working for global leaders in the aerospace, chemical, steel, pharmaceutical, oil & gas, power generation, and semiconductor industries, BMWC builds facilities that deliver critical products to consumers across the globe. BMWC is a dynamic and forward-thinking construction company. We pride ourselves on being among the most progressive and innovative companies in our field. Our work is fast-paced, diverse and involves projects within rapidly evolving industries. BMWC executes some of the most complex and critical projects in the construction industry. We are passionate about what we do, and we're looking for a skilled Project Manager to join our team. If you share our passion for executing large, complex, and fast-paced construction projects for customers within rapidly expanding industries, BMWC has an opportunity for you. Position Summary: As a Project Manager, you'll play a crucial role in leading and executing construction projects. You will be responsible for managing the development and execution of complex mechanical construction projects ranging from $5M to $30M in direct-hire construction. Leading a team of experienced professionals, you will be responsible for delivering safe projects on time and within budget. If you thrive in a challenging environment and are ready to contribute to our success, we want to hear from you! Responsibilities: Project Planning and Execution: Develop and manage project plans, set milestones, and allocate resources effectively. BMWC is a self-perform contractor; you will work directly with craft supervision throughout the project lifecycle. Monitor project progress, identify risks, and implement corrective actions. Execute company safety standards, incentives, and compliance programs. Strategic contract management, including commercial terms and craft labor agreements. Budget and Cost Management: Prepare, manage, and forecast project costs, budget, and overall profitability. Monitor and analyze expenses and costs, including labor, material, and equipment. Prepare project status reports for BMWC's leadership team and clients. Stakeholder Communication: Provide updates for all project phases with necessary stakeholders, including due dates, impacts, and adjustments during the life of the project. Liaison and collaborate with clients, subcontractors, and internal teams, proactively following up on requests or issues as needed. Client Management: Participate in activities/events that promote strong client relationship building. Work with the Marketing and Sales Department to pursue new client opportunities, develop proposals, and win new work. Team Leadership: Lead project teams, motivate team members, and foster a positive work environment. Mentor younger employees and prepare them for the next steps in their careers, aligning with BMWC's core value of “People”. Resolve conflicts and facilitate effective communication. Qualifications and Experience Bachelor's degree in Construction Management, Engineering, or related field. Minimum of 8 years of experience managing industrial construction project teams. Proficiency in project management software (e.g., Primavera, Procore, Microsoft Project). Strong leadership, communication, and problem-solving skills. Demonstrated proficiency in leading and managing cross-functional team members responsible for project controls, estimation, purchasing, safety, quality, and virtual design. Benefits: We offer one of the best and most comprehensive benefits packages in the industry, as our commitment to employee well-being is critical to our company's success. Our benefits include day 1 medical coverage and 100% 401K vesting with company match, annual bonuses and profit sharing, and MUCH MORE! As one of the premier specialty construction companies in the country, our employees enjoy a focus on growth and development, work/life balance, and one of the best safety records in the industry. We are 100% management-owned, making our employees' development and advancement paramount to our success. Join BMWC Constructors and be part of a team that's shaping the future of construction!
    $103k-137k yearly est. 4d ago
  • Senior Information Technology Engineer-OSS-Linux

    Fujifilm Biotechnologies 4.5company rating

    Senior information technology manager job in Raleigh, NC

    The Senior IT Engineer 1(OSS Platform) is responsible for operations and maintenance of the local Open Source technology stack to support manufacturing operations from an IT/OT perspective in a global organization. This position acts as a single point of contact and escalation for the locally used systems and ensures the most appropriate level of service is supplied to meet future business needs. This role will initially be part of the local IT project team responsible for implementing all infrastructure and applications necessary to bring FDB's new site in Holly Springs, NC, online. This role functions as a local extension of the Global IT team reporting into the Sr. Director - IT. This role ensures local implementation and 24/7 support in alignment with global support processes. Company Overview FUJIFILM Biotechnologies is building the future of bioproduction in Holly Springs, North Carolina. By end of 2025, we'll open North America's largest end-to-end CDMO biopharmaceutical manufacturing facility, offering drug substance production, fill-finish, and packaging under one roof. We're looking for passionate, mission-driven people to help us realize this exciting vision and deliver the next vaccine, cure, or therapy. We offer a dynamic work environment and we're proud to cultivate a culture that will fuel your purpose, energy, and drive-what we call Genki. Ready to shape the future of medicine? Let's transform healthcare together! Holly Springs, North Carolina, combines small-town warmth with proximity to Raleigh's thriving tech scene, making it the perfect blend of community and opportunity. Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of “giving our world more smiles.” Visit: *************************************************** Job Description What You'll Do Monitors, manages, and troubleshoots end user computing systems across FUJIFILM Biotechnologies Assists in the establishment and alignment of roadmaps across IT & OT Implements and supports tools and services bridging the gap between IT & OT. Builds a modern, flexible, and mature service delivery model. Champions new technologies, like open source and cloud native activities, and act as an Open Source evangelist Implements and supports a fit-for-purpose containerization platform. Participates in industry forums to stay-abreast of current trends and promote our way of working and accomplishments. Provides level 2 support, including resolving complex technical issues within the OSS area of operations. Provides critical technical expertise. Creates and deploys of application packages for use on end point devices Assists with other projects involving the infrastructure and application systems teams. Analyzes inquiries and participate in on-call rotation for critical incident management. Determines appropriate technical area or vendor to resolve problems. Participates in project execution and quality assurance as needed. Ensures and drives service delivery of the IT ServiceDesk Other duties, as assigned Knowledge and Skills Excellent troubleshooting skills to identify and correct problems Excellent oral and written communications skills and fluency in English Strong analytical mind, eye for detail, and problem solving skills Drive for automation and simplification of tasks and processes Collaborative attitude with the willingness to work with global peers and cross-functional teams toward company and project team goals High sense of responsibility and ownership. Self-driven, flexible, has a positive attitude. High service and quality mindset Basic Requirement Bachelor's degree in Computer Science, Computer Engineering, Business Administration or equivalent work experience with 5+ years of experience with open source technologies OR Master's degree in Computer Science, Computer Engineering, Business Administration with 3 years of experience Experience implementing Enterprise Linux/*NIX hosting capabilities Knowledge of OpenStack tools, such as Grafana, Prometheus, Nagios, Zabbix, or similar. Foundational understanding of security Open Source technologies Experience with manufacturing IT/OT Preferred Requirements Experience in Life Sciences or GMP manufacturing environment FDBN is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identify or any other protected class. If an accommodation to the application process is needed, please email FDBN_**************** . To all agencies: Please, no phone calls or emails to any employee of FUJIFILM about this requisition. All resumes submitted by search firms/employment agencies to any employee at FUJIFILM via-email, the internet or in any form and/or method will be deemed the sole property of FUJIFILM, unless such search firms/employment agencies were engaged by FUJIFILM for this requisition and a vali agreement with FUJIFILM is in place. In the event a candidate who was submitted outside of the FUJIFILM agency engagement process is hired, no fee or payment of any kind will be paid.
    $106k-129k yearly est. 2d ago
  • Technology Manager

    Drylock Technologies USA

    Senior information technology manager job in Reidsville, NC

    Job Title: Technology Manager We are seeking a highly skilled and proactive Technology Manager to lead technical excellence across our baby diaper and baby pants production lines. This role is pivotal in driving troubleshooting capabilities, developing machine-responsible employees, managing technical training programs, and overseeing process changes and new technology implementations. The ideal candidate will be a hands-on leader with deep expertise in structured problem-solving and a passion for developing technical talent. Key Responsibilities: Troubleshooting Leadership Serve as the site's troubleshooting expert, applying structured methodologies such as 5W2H, DMAIC, 5 Why, and PDCA. Lead root cause analysis and corrective action planning for recurring technical issues. Collaborate with cross-functional teams to resolve complex machine and process problems. Employee Development Identify and mentor Machine Responsible (MR) to enhance their troubleshooting skills and technical knowledge. Design and deliver hands-on training modules focused on mechanical, electrical, and process troubleshooting. Foster a culture of ownership and continuous improvement among technical staff. Training Program Management Develop and manage technical training programs for operators, technicians, and engineers. Track training effectiveness and adjust content to meet evolving operational needs. Coordinate with HR and external vendors to deliver specialized technical courses. Process & Technology Implementation Lead the evaluation, planning, and execution of technical process changes and new technology implementations. Ensure seamless integration of new equipment and systems into existing production lines. Monitor performance metrics and drive continuous improvement initiatives. Qualifications: Bachelor's degree in Engineering, Industrial Technology, or related field (Master's preferred). 5+ years of experience in a manufacturing environment, preferably in hygiene or consumer goods. Proven expertise in structured problem-solving and technical training. Strong leadership, communication, and project management skills. Familiarity with automation systems, PLCs, and process control technologies. Preferred Skills: Experience in baby diaper or hygiene product manufacturing. Certification in Lean Six Sigma or equivalent.
    $84k-122k yearly est. 23h ago
  • Senior Project Manager

    Datastaff, Inc.

    Senior information technology manager job in Raleigh, NC

    Work with multiple internal and external stakeholders and selected vendor(s) to analyze, plan, and implement a new system. Work with senior-level business executives, IT personnel, business program resources and Vendor staff to execute project requirements and manage stakeholder expectations. Manage the day-to-day activities for the project and complete all input to the Project Management (Touchdown) system as needed. The project will be utilizing the agile methodology. Working with the business leaders and SMEs to obtain a thorough knowledge of the needs of a new IT system Developing and maintaining detailed project schedule, budget and monitoring expenditures Developing and maintaining all required project management artifacts following the PMBOK guidelines Managing scope, resources, timelines, costs/budget, quality, communication, and procurements to meet the goals of the State Working closely with the team conducting alternative analysis and writing documentation (including an RFP if required). Working with vendors to manage deliverables to ensure that all the milestones are met Ensuring that project plans and schedules are established and maintained, ensuring that deliverables are completed timely and accurately Establishing project governance, conducting formal presentations, coordinating with all project stakeholders and ensure that appropriate project controls are instituted Serving as an IT project liaison to the business client Working with business stakeholders to develop necessary project management, change management, risk management, rollout, and training plans Working with the technical team to ensure technical readiness during implementation Developing and maintaining all required State CIO project documentation Knowledge and Experience: Results-oriented individual with a very strong work ethic Must be able to demonstrate excellent IT Project Management, negotiation, communication, and problem-solving skills. Capable of leading effective project meetings that are tailored to the audience Ability to create simple to complex project plans, timelines and work breakdown structures using project management tools Must have proficiency in project management, agile, scrum, and Kanban software tools Must have strategic planning skills with good understanding of roadmap development. Ability to write and present effective project materials, including presentations and status reports Ability to work effectively with all levels of staff, clients and other IT personnel Proven experience with working collaboratively with business/program partners Ability to effectively identify and resolve system or business process/project issues Ability to build, influence, lead and motivate effective teams towards end results Flexibility, adaptability, and ability to work in a high-demand dynamic environment Strong analytical skills Strong written and oral communication skills, including development of project Must have experience writing RFPs/technical writing Understanding of the fundamentals of iterative and incremental development Ability to help manage Scrum team backlog and/or Kanban Flow, and priorities using agile based tools (ServiceNow, Jira, Version One etc.) Experience in playing the Scrum Master role for a software development / maintenance team that was diligently applying Agile / Kanban values and principles and practices Proficient in conducting all the Scrum ceremonies within a collocated as well as distributed teams Experience in facilitating release planning Experience managing or supervising legacy system upgrade and/or replacement projects Experience collaborating with State and Local Government Knowledge of Public Health Programs is preferred Experience planning and managing data conversion activities Experience building rollout plans Required Skills: 8 Years - Project management experience, preferably with large, complex automation implementation efforts 8 Years - Demonstrated Project Management experience on system deployments with multiple clients. 8 Years - Proven track record of delivering projects and work streams with aggressive timelines and deliver within scope, budget and schedule 8 Years - Objective decision-making ability based on strategic objectives priority, business performance analysis and resource availability. 7 Years - Hands on experience managing project risk, cost, schedule, quality, testing, and communications. 3 Years - Strong leadership, organizational, interpersonal and time management skills. 3 Years - Demonstrated oral and written communication and presentation skills. 7 Years - Solid work experience with project management tools (e.g. Microsoft Project) 7 years - Experience with MS Office and SharePoint 5 Years - Demonstrated experience with both Waterfall and Agile Projects 8 Years - Demonstrated experience with vendor management on a large IT project/system implementation 8 Years - Demonstrate technical architecture/infrastructure knowledge and experience, including experience with multiple hardware platforms and operating system 8 Years - Demonstrate technical knowledge and analysis skills with hands-on experience in development, data base design, and web-based technologies 3 Years - Understanding of the fundamentals of iterative and incremental development 3 Years - Ability to help manage Scrum team backlog and/or Kanban Flow, and priorities using agile based tools (ServiceNow, Jira, Version One etc.) Desired Skills: 5 Years - Demonstrated experience working with DCFW programs 3 Years - Extensive understanding of SharePoint end user experience, sites, libraries, lists and groups 5 Years - Experience in health care industry 7 Years - Experience leading and Implementing COTS and SAAS Projects 5 Years - Experience writing RFPs/technical writing 3 Years - Experience in playing the Scrum Master role for a software development / maintenance teams that was diligently applying Agile / Kanban values 5 Years - PMP Certification from PMI. Scrum Master certification is a plus This opportunity is available on a corp-to-corp basis or as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.
    $88k-121k yearly est. 2d ago
  • Executive Director, IT Quality & Compliance

    Labcorp 4.5company rating

    Senior information technology manager job in Durham, NC

    Labcorp is hiring an Executive Director, IT Quality and Compliance. This is a strategic leadership role responsible for driving enterprise-wide IT compliance, governance, and quality assurance across the Diagnostics and BLS business units. This role ensures IT systems and processes meet global regulatory requirements and internal standards, while fostering a culture of continuous improvement, risk awareness, and operational excellence. This hybrid position offers a balanced schedule of a minimum of three in-office days at an assigned location to be either Burlington or Durham, NC, supporting both collaboration and flexibility. Key Responsibilities: * Lead the development and execution of IT quality and compliance strategies aligned with enterprise risk and regulatory requirements. * Oversee IT governance, risk assessments, and internal controls to ensure compliance with GxP, SOX, GDPR, and related regulations. * Manage computer system validation activities, including initial validation, change control, and periodic reviews. * Support internal and external audits, regulatory inspections, and RFI responses across global regions. * Maintain and enhance the IT Quality Management System (QMS), including controlled documents such as policies, SOPs, work instructions, and templates. * Govern the IT training process, including the IT Training Matrix and delivery of compliance training programs. * Co-own and manage the Software Life Cycle (SLC) methodology; provide training on SLC processes and deliverables. * Define and report on KPIs related to IT compliance, risk, and audit readiness. * Collaborate with Legal, Privacy, Security, QA, HR, and IT teams to ensure cross-functional compliance. * Lead a geographically dispersed team of 4-10 direct reports; manage budget, allocation, and project delivery. Reports to: * Reporting to Vice President, IT Global Delivery or Senior Vice President, Enterprise Systems. Duties & Responsibilities: * Lead the development of a risk-based validation methodology and a harmonized Software Life Cycle (SLC) framework across IT systems. * Define and tailor validation approaches for emerging technologies such as AI, cloud platforms, and advanced analytics, ensuring scalability and regulatory compliance. * Implement standardized tools for computer systems validation to improve efficiency, reduce compliance costs, and protect company assets. * Oversee the review and alignment of LDD testing methodologies, procedures, and practices with validation standards. * Ensure regulatory controls for LDD systems to maintain application quality, infrastructure reliability, data integrity, and subject safety. * Deliver technology solutions, standards, and processes that support departmental objectives and compliance goals. * Develop and manage validation models for IT initiatives, ensuring consistency and adherence to regulatory expectations. * Collaborate with Corporate Audit, Business Unit QA, and IT Security to leverage supplier data and continuously improve validation and SLC practices. * Lead performance management and engagement for a geographically dispersed team, fostering collaboration and high performance. * Drive succession planning, identifying and developing high-potential talent to support long-term organizational needs. * Coach direct reports in building development plans that strengthen leadership abilities and align with succession goals. * Oversee compliance training for IT staff, including governance of tools & methods and maintenance of the IT Training Matrix. * Represent IT in regulatory and client audits, providing documentation and evidence related to validation, IT processes, disaster recovery, security, and training. Minimum Education and Experience Required: * 10+ years' experience in an FDA (GXP) regulated industry (i.e. such as pharmaceutical, medical device, or biotechnology). * Bachelor's Degree required (ex. science based, operations research, technology, etc.) * 10+ years' experience leading/managing teams, developing strategies, execution of projects, and 5+ years partnering/guiding clients at management levels. * 5+ years leading large IT validation projects. Preferred Qualifications: * Industry related certifications preferred (e.g. PMP, CQE, CQM, etc.) * MS/MBA preferred. * Current or previous Labcorp experience is preferred. Skills and Competencies: * Expert in various validation methodologies (SDLC), and their implementation in an IT organization. * Knowledgeable of regulatory compliance requirements in the pharmaceutical and drug development industry (GXPs). * Financial analysis and management. * Creative approach to resolving technical issues, and balancing IT and business needs. * Strong interpersonal skills and ability to command respect of others. * Ability to interact with all levels within the organization. * Proven ability to build strong teams, provide leadership and training to others, and develop professional level staff. * Program & Project Management experience - ability to plan, organize, and execute work across multiple initiatives. * Communication: Strong verbal and written communication skills for effective interactions with employees, customers, and higher management. * Customer Service: Commitment to providing excellent customer service and resolving conflicts or complaints gracefully. * Problem-Solving: Ability to quickly find solutions to problems as they arise, often in a high-pressure environment. * Decision-Making: Confidence and ability to make decisions that affect the store operations and staff. * Organizational Skills: Proficiency in managing multiple tasks, prioritizing duties, and maintaining organization in a dynamic environment. * Adaptability: Being able to adapt to changes in the market, customer preferences, and business strategies. * Time Management: Efficiently managing one's own time and the time of others to ensure operational efficiencies. * Speaking English required. * Writing/Reading English required. * Competent in the use of Microsoft Office. Working Conditions: * General office environment/Remote (Hybrid). * Flexibility in schedule to travel as necessary during non-business hours. * Flexibility in schedule to work across time zones as necessary during non-business hours. * Travel requirements 10% of time. * 100% of the above that requires overnight stay. * Travel is primarily Local, domestic regional & International Travel. Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here. Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
    $144k-219k yearly est. Auto-Apply 60d+ ago
  • Executive Director of Advancement Information and Technology

    Nc State University 4.0company rating

    Senior information technology manager job in Raleigh, NC

    Preferred Qualifications Experience leading and optimizing a Salesforce ecosystem within an advancement environment, particularly utilizing Kindsight Ascend or Affiniquest Advancement RM. Professional certifications related to project management (e.g., PMP ), Salesforce Administration (e.g., Salesforce Certified Administrator, Salesforce Advanced Administrator), or Salesforce Developer (e.g., Salesforce Platform Developer I, Salesforce Platform Developer II). Experience managing and stabilizing a newly implemented CRM system. Experience developing reports in Salesforce Lightning, Tableau, and CRM Analytics reporting tools. Ability to code in modern programming languages (e.g., Apex, Lightning Web Components ( LWC ), JavaScript, or SQL ) or effectively understand and critique the programming work of team members, vendors, or contractors. Work Schedule Monday-Friday; 8:00 am- 5:00 pm with infrequent nights and weekends, flexible work arrangements may be available for NC residents.
    $140k-196k yearly est. 60d+ ago
  • Business Systems Manager

    UNC-Chapel Hill

    Senior information technology manager job in Chapel Hill, NC

    This position is eligible for a SIGN ON BONUS of $25,000 within 30 days of your hire date: ** See Eligibility for Sign-On Bonus below in the Special Instructions section. This position serves as UNC School of Medicine's Financial Reporting and Systems Manager. This position will lead the financial reporting and systems team providing financial data analysis and reporting, systems administration, budgeting, process development and integration, and project management. As the SOM Financial Reporting and Systems Manager, it is imperative to possess an understanding of business systems and how to merge this knowledge of technology to serve the finance community. Extensive experience in business system administration, controls, data analysis, and the project life cycle is required. An in-depth knowledge of SQL , Tableau, Access, Excel, and Spreadsheet Server is critical for this role. This position will be responsible for the financial reporting pertaining to all missions within the School of Medicine, including clinical, academic, and research. The School of Medicine has over $2B in annual revenue, a research portfolio over $600K, and a newly formed Clinical Research Alliance that will provide extensive clinical trial growth. The Financial Reporting and Systems Manager will oversee a Tableau Reporting environment housing over 50 reports to serve our users. The SOM employs over 2,400 permanent faculty and 2,800 staff. This position will also design and oversee dashboards to be utilized by Vice Deans and Chairs in financial and strategic decision-making. Another key aspect of this role will be administering the tools required for the SOM Budget Process. This position will ensure data is accurate and available to support operational and strategic decisions. The Financial Reporting and Systems Manager will need to analyze complex datasets and clearly communicate recommendations to Leadership. Strong relationships with the Finance Business Office, School of Medicine, and Campus will be a key factor in leading this team. This person will need to effectively manage the team with a consistent mindset to grow and develop their talent to meet the needs of the School of Medicine. This position will partner with the Senior Transformation Analyst to ensure projects are implemented seamlessly to our user community. This role will be an active member of the SOM Reporting and Systems team and will be expected to make recommendations to Leadership. These discussions will include topics such as the development, implementation, evaluation and continued improvement of the SOM's reporting and systems to ensure our leaders and finance community have the data and tools readily available to support business needs and promote the operational efficiency and effectiveness of the School of Medicine. Required Qualifications, Competencies, And Experience Advanced proficiency in SQL , Access, Excel Demonstrated experience in budgeting, financial reporting, and business systems administration. Proven ability to manage complex datasets, perform in-depth financial analysis, and provide actionable recommendations to leadership. Strong project management skills, with the ability to lead cross-functional teams and drive systems-related projects. Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal and external stakeholders. Strong leadership experience, with a focus on developing and mentoring staff. Preferred Qualifications, Competencies, And Experience Bachelor's degree and 5 years' experience; or a Master's degree with 1-2 years' experience. Minimum of 3 years supervisory experience or involved significant experience as a project leader or equivalent combination of education and experience. Advanced proficiency in Tableau and Spreadsheet Server
    $92k-128k yearly est. 60d+ ago
  • Digital Business Systems Consulting Senior Manager

    Elliot Davis 3.7company rating

    Senior information technology manager job in Raleigh, NC

    WHO WE ARE Elliott Davis pairs forward-thinking tax, assurance and consulting services with industry-leading workplace culture. Our nine offices - located in the fastest growing cities in the US - are built on a foundation of inclusivity, collaboration, and collective growth. We work daily to provide exceptional service to our people, customers, and our communities. Audit and assurance services are provided by Elliott Davis, LLC (doing business in NC and D.C. as Elliott Davis, PLLC), a licensed CPA firm. As part of the Elliott Davis team, you'll get hands-on experience working alongside some of the leading experts in the financial and consulting field, while enjoying the freedom and autonomy to manage your career and make a positive impact on the world. Our Consulting practice is fast-growing and we are eager for you to be part of this growth! The role of the Business Systems Consulting (BSC) Senior Manager is to assist clients with their business systems, including people, daily processes and technology. The BSC Senior Manager is responsible for helping clients evaluate and improve the design and function of their business systems technology stack and look beyond the programs and applications to dig deeper and uncover any disconnects and deficiencies among these three core elements. The BSC Senior Manager will then design strategies to maximize the company's current technology and identify more appropriate solutions, correct process efficiencies and place individuals where they can make the greatest possible impact within their organization. This is a leadership role for the Digital Business Systems Consulting Group. Excellent leadership, business development, and communication skills are crucial for this role. Responsibilities * Meet with clients to assess current business systems (people, processes and technology) * Prepare key findings and analysis reports on client systems * Quickly learn ERP systems and third party applications, and be able to assist clients with system implementation and restructure projects * Oversee extensive transactional flow analysis to assist in correcting errors found and complex reporting requirements setup * Formulate plan and timeline for projects * Manage complex ERP and restructuring implementation projects * Convert records for input into new systems * Consult with clients on best practices related to their business processes * Review work performed by staff and provide sign off on projects * Attend client and networking functions * Prepare scope of work for projects, proposals and client engagement letters * Business development efforts to include identifying and meeting with prospective clients, submitting proposals and building existing client relations * Scheduling department workflow, client billing, and maintaining quality control * Supervise staff on projects and provide performance feedback Requirements * Bachelor's degree in Computer Science, Accounting, Business Management, Information Systems or related field * 10-15 years relevant work experience * 5+ years experience as a senior level leader * Strong communication and organizational skills * Business development experience * Strong accounting knowledge: proficiency with financial statements, inventory processes, and general ledger accounting * NetSuite and Sage Intacct ERP implementation experience (experience with multiple ERP systems a plus) * NetSuite experience - Connector, SuiteScript, SuiteCloud Developmental Framework and other SuiteCloud Platform functions * Ability to think "outside the box" and provide solutions to clients for various business-related tasks and analysis * Experience with project management, managing an implementation team, and evaluating processes * Ability to manage project budgets, change orders and timelines * Experience working with manufacturing processes and inventory structure * Knowledge of third party applications that work with business applications and how to research application needs * Strong Excel working knowledge Preferred but not Required: * Prior professional services experience * Master's degree in Information Systems, Business Administration, or related field * NetSuite and/or Sage Intacct certifications #LI-EG1 #LI-Hybrid WHY YOU SHOULD JOIN US We believe that when our employees are able to thrive in all facets of life, their work and impact are that much greater. That's right - all aspects of life, not just your life as an employee, because we understand that there's life beyond your job. Here are some of the ways our work works for your life, your growth, and your well-being: * generous time away and paid firm holidays, including the week between Christmas and New Year's * flexible work schedules * 16 weeks of paid maternity and adoption leave, 8 weeks of paid parental leave, 4 weeks of paid and caregiver leave (once eligible) * first-class health and wellness benefits, including wellness coaching and mental health counseling * one-on-one professional coaching * Leadership and career development programs * access to Beyond: a one-of-a kind program with experiences that help you expand your life, personally and professionally NOTICE TO 3RD PARTY RECRUITERS Notice to Recruiters and Agencies regarding unsolicited resumes or candidate submissions without prior express written approval. Resumes submitted or candidates referred to any employee of Elliott Davis by any external recruiter or recruitment agency by any means (including but not limited to via Internet, e-mail, fax, U.S. mail, and/or verbal communications) without a properly executed written contract for a specified position by an authorized member of the Talent Acquisition team become the property of Elliott Davis. Elliott Davis will not be responsible for, or owe any fees associated with, referrals of those candidates and/or for submission of any information, including resumes, associated with individuals. ADA REQUIREMENTS The physical and cognitive/mental requirements and the work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is: * Regularly required to remain in a stationary position; use hands repetitively to operate standard office equipment; and to talk or hear, both in person and by telephone * Required to have specific vision abilities which include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus Cognitive/Mental Requirements While performing the duties of this job, the employee is regularly required to: * Use written and oral communication skills. * Read and interpret data, information, and documents. * Observe and interpret situations. * Work under deadlines with frequent interruptions; and * Interact with internal and external customers and others in the course of work.
    $96k-121k yearly est. Auto-Apply 18d ago
  • Executive Director of Advancement Information and Technology

    North Carolina State University 4.2company rating

    Senior information technology manager job in Raleigh, NC

    North Carolina State University (NC State) was founded in 1887 with the purpose of creating economic, societal, and intellectual prosperity for the people of North Carolina. Today it is the largest university in North Carolina with more than 34,000 high-performing students, 8,000 pre-eminent faculty and staff and 300,000 alumni. NC State is known for its leadership in research, education, and service and as a research extensive university, is recognized for its strengths in science, engineering, and technology. The University consistently ranks among the top public national universities and one of the best values in higher education. University Advancement amplifies NC State's local and global impact by nurturing lifelong relationships, championing philanthropy and strengthening the Wolfpack community. Led by Vice Chancellor Brian Sischo, UA fulfills its mission through the operations of four main units: University Development, which seeks and obtains philanthropic support; Alumni Engagement and Annual Giving, which builds and fosters relationships and a culture of philanthropy with alumni and other constituencies; University Communications and Marketing, NC State's dedicated communications agency; and Advancement Services, which provides information management and other key support functions to all University Advancement units. Advancement Services plays a vital role in advancing NC State University's fundraising and engagement efforts through accurate data, innovative technology and exceptional service. The department delivers the systems, tools and insights that help the university build stronger relationships with alumni, donors and friends, ensuring every gift is managed with integrity and care. Comprising the offices of Advancement Information and Technology, Gifts and Records Management, and Donor Services, the Advancement Services oversees application development, reporting and analytics, gift acceptance and processing, donor records management, gift agreements, endowment reports and naming opportunities. It also manages the university's advancement systems and data, including Kindsight Ascend on Salesforce CRM. Advancement Services works closely with Alumni Engagement and Annual Giving, University Development, University Communications and the college and unit advancement offices to provide reliable information and forward-looking solutions that strengthen philanthropy and engagement across the university. Advancement Services also leads data and systems governance for University Advancement, promoting the ethical, consistent and secure use of information in all fundraising and engagement activities. By combining operational excellence with a culture of collaboration and innovation, Advancement Services helps NC State make data-informed decisions that drive meaningful and lasting impact. Wolfpack Perks and Benefits As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. What we offer: * Medical, Dental, and Vision * Flexible Spending Account * Retirement Programs * Disability Plans * Life Insurance * Accident Plan * Paid Time Off and Other Leave Programs * 12 Holidays Each Year * Tuition and Academic Assistance * And so much more! Attain Work-life balance with our Childcare benefits, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community. Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered. Essential Job Duties NC State is seeking a visionary and strategic leader to serve as the Executive Director of Advancement Information and Technology (AIT). This individual will be responsible for stabilizing and optimizing the technological foundation of University Advancement, ensuring the continued effectiveness, security, and efficiency of a robust technology ecosystem that powers fundraising, alumni engagement, and communications at NC State. In February 2025, University Advancement (UA) successfully launched a transformational CRM implementation-Kindsight Ascend on Salesforce CRM. This implementation marks the beginning of an exciting new phase aimed at stabilization, enhancement, and innovation within our advancement technology ecosystem. As NC State prepares for a future capital campaign, this role will play a pivotal part in ensuring that the advancement technology infrastructure, data strategy, and business processes are optimized to support ambitious fundraising and engagement goals. The Executive Director of AIT reports to the Associate Vice Chancellor for Advancement Services and is the senior leader responsible for overseeing advancement application systems, analytics and data services, project management, and training. Leading an AIT team of 15 professionals, this role requires deep expertise in managing complex technological systems and an exceptional ability to effectively engage and communicate with functional users. As a senior member of the Advancement Services Leadership Team, the Executive Director will work closely with University Advancement leadership, Chief Development Officers, OIT, Finance, and other university partners to align advancement technology strategies with NC State's broader institutional goals. This individual will oversee enterprise-level systems management, data governance, analytics, security, and process optimization, ensuring that NC State remains a national leader in Advancement Services and a benchmark for technological excellence in higher education fundraising. Other Responsibilities * Serve as a key member of the Advancement Services Leadership Team, providing strategic leadership aligned with Advancement Services and University Advancement's missions and objectives. * Collaborate closely with the Associate Vice Chancellor to establish, implement, and maintain comprehensive strategic, tactical, and capital advancement technology plans, including resource allocation, budget management, staffing infrastructure, and related processes. * Support the Associate Vice Chancellor in developing and articulating a clear vision for Advancement Services at NC State, regularly communicating it to stakeholders. * Lead the evaluation, selection, implementation, and lifecycle management of systems supporting fundraising, constituent engagement, and advancement operations. * Conduct ongoing research and evaluation of industry trends and emerging technologies, including developments within the Salesforce ecosystem, artificial intelligence (AI), machine learning, data analytics, cloud computing, cybersecurity, and automation tools, to support business requirements and enhance advancement technology systems. * Oversee analytics and data strategy, encompassing data visualization, reporting, predictive modeling, artificial intelligence, and institutional surveys. * Define, implement, and enforce policies, procedures, and guidelines consistent with Advancement and NC State's Data Governance framework, ensuring efficient, secure, and compliant use of advancement constituent data. * Chair the University Advancement Data and Technology Governance Committee (UADTGOV) and represent University Advancement on university-wide governance committees. * Engage, communicate, and negotiate effectively with campus partners regarding advancement technology, information, and process initiatives. * Foster collaboration with central university departments such as OIT and Finance, ensuring cohesive integration and alignment with university-wide objectives. * Maintain strategic vendor and business partner relationships, actively managing contracts to ensure cost-effectiveness and alignment with business needs. * Actively participate in the broader Advancement Services community through networking and engagement in industry associations, conferences, and professional groups to stay informed of best practices and trends. * Oversee an AIT team of 15 members, including four direct reports: Director of Application Services, Director of Analytics & Data Services, Associate Director of Advancement Learning, and Project Manager. * Provide strategic oversight, coaching, and mentorship to leadership within Application Services, Analytics & Data Services, Advancement Learning, and Project Management units. * Supervise the recruitment, retention, organizational structuring, strategic oversight, coaching, and mentorship of Advancement Information Technology (AIT) staff. * Ensure effective project management across Advancement Services projects, utilizing industry best practices and standards. * Promote and encourage a culture of continuous learning and training, emphasizing thorough documentation and well-defined processes. * Provide leadership support for initiatives such as campaigns, Day of Giving, and other high-volume, high-impact activities, significantly enhancing NC State's culture of philanthropy and constituent engagement. * Ensure NC State's recognition as a national leader in Advancement Services, positioning the institution as a benchmark for excellence within the higher education advancement community. Qualifications Minimum Education and Experience * Master's Degree in Information Science, Computer Science, Software Engineering, or other relevant field or equivalent combination of training and experience. * 5 years of IT experience with progressive responsibilities and demonstration of leadership. Other Required Qualifications * Demonstrated experience managing complex technology systems, such as Salesforce CRM. * Proven ability to lead, mentor, and manage technical teams, including recruiting, coaching, and performance management. * Extensive experience with data governance, analytics strategy, data security, and compliance frameworks. * Strong understanding of fundraising and alumni engagement within a university advancement or comparable setting. * Exceptional project management and organizational skills, including experience overseeing large-scale technology projects utilizing industry best practices. * Excellent interpersonal, written, and verbal communication skills, with the ability to effectively engage varied stakeholders including senior leadership, technical teams, and end-users. * Proven ability to develop and manage budgets, contracts, and vendor relationships strategically and efficiently. * Proven ability to lead and manage change within large, complex organizations. Preferred Qualifications * Experience leading and optimizing a Salesforce ecosystem within an advancement environment, particularly utilizing Kindsight Ascend or Affiniquest Advancement RM. * Professional certifications related to project management (e.g., PMP), Salesforce Administration (e.g., Salesforce Certified Administrator, Salesforce Advanced Administrator), or Salesforce Developer (e.g., Salesforce Platform Developer I, Salesforce Platform Developer II). * Experience managing and stabilizing a newly implemented CRM system. * Experience developing reports in Salesforce Lightning, Tableau, and CRM Analytics reporting tools. * Ability to code in modern programming languages (e.g., Apex, Lightning Web Components (LWC), JavaScript, or SQL) or effectively understand and critique the programming work of team members, vendors, or contractors. Required License(s) or Certification(s) N/A Valid NC Driver's License required No Commercial Driver's License required No
    $119k-170k yearly est. 48d ago

Learn more about senior information technology manager jobs

How much does a senior information technology manager earn in Durham, NC?

The average senior information technology manager in Durham, NC earns between $90,000 and $155,000 annually. This compares to the national average senior information technology manager range of $98,000 to $179,000.

Average senior information technology manager salary in Durham, NC

$118,000

What are the biggest employers of Senior Information Technology Managers in Durham, NC?

The biggest employers of Senior Information Technology Managers in Durham, NC are:
  1. Thermo Fisher Scientific
  2. Broadcom
  3. CDM Smith
  4. CBRE Group
  5. Wsp USA Buildings Inc.
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