Senior information technology manager jobs in Hendersonville, TN - 122 jobs
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Dir, IT Marketing Systems
Tractor Supply 4.2
Senior information technology manager job in Brentwood, TN
The Director, IT - Marketing Technology (MarTech) is responsible for defining, delivering, and operating Tractor Supply Company's end-to-end marketing technology ecosystem. This role owns the technology vision, architecture, and execution across customer data, personalization, loyalty, campaigns, content, paid media, and digital growth platforms. This leader partners closely with Marketing, Digital, Data, and Analytics teams to enable customer-centric, data-driven, and AI-powered experiences at scale. The role is accountable for platform stability, security, governance, performance, and innovation while ensuring strong alignment with enterprise technology strategy and business outcomes.
Essential Duties and Responsibilities (Min 5%)
* Define and execute the enterprise MarTech vision and roadmap, aligning with business objectives across brand, performance marketing, loyalty, and customer experience.
* Lead the evolution of the MarTech stack, including CDP, campaign management, personalization, content, loyalty programs, ad tech, and digital optimization platforms.
* Partner with Marketing and Digital leadership to translate business strategies into scalable, secure, and future-ready technology solutions.
* Direct the design, development, integration, and support of core marketing platforms, including Customer data platform and identity resolution, Loyalty and rewards platform, AdTech and Media activation, Campaign management and Orchestration, AdTech and Media activation platform.
* Establish and enforce data governance, data quality, consent management, and privacy standards across marketing technologies, partnering with Data, Analytics, and Security teams to ensure regulatory compliance. Enable trusted, actionable customer data to support analytics, attribution, and AI/ML-driven marketing use cases.
* Lead the adoption of AI and machine learning capabilities across marketing use cases, including predictive modeling and propensity scoring, next-best-action and real-time personalization, marketing optimization and attribution, and the application of generative AI to create and enhance content, offers, and customer insights.
* Lead and develop managers, architects, engineers, and delivery teams responsible for MarTech platforms.
* Ensure high availability, performance, scalability, and security of all MarTech systems.
* Own MarTech budgets, forecasting, and investment prioritization while leading vendor strategy, selection, and performance management to ensure value, scalability, and accountability.
* Negotiate contracts and manage external partners to ensure solutions are delivered on time, within budget, and aligned to business objectives.
* Act as a trusted technology advisor to Marketing, Digital, Merchandising, Loyalty, and Analytics leaders, ensuring clear and proactive communication on platform health, roadmap progress, risks, and opportunities. Collaborate closely with Enterprise Architecture and IT leadership to ensure alignment with enterprise technology standards and strategic direction.
Required Qualifications
Experience: Possess 10+ years of IT experience with significant leadership experience across Marketing Technology, digital platforms, or customer data ecosystems, including a proven track record of managing and developing IT leaders and cross-functional teams.
Education: Bachelor's degree in computer science, ManagementInformation Systems, or related technical field is preferred. Any suitable combination of education and experience will be considered.
Professional Certifications: None
Preferred knowledge, skills or abilities
* Deep expertise in MarTech platforms, including CDP, campaign management, personalization, loyalty, content, and ad tech.
* Strong understanding of data architecture, data governance, identity resolution, and privacy-by-design principles.
* Experience enabling SEO, AEO, and GEO strategies through technology platforms.
* Demonstrated success leveraging AI/ML in marketing, analytics, or customer experience use cases.
* Strong background in enterprise architecture, integration patterns, and cloud-based platforms.
* Financial acumen with experience managing large technology budgets
Working Conditions
* Normal office working conditions
Physical Requirements
* Sitting
* Standing (not walking)
* Walking
* Kneeling/Stooping/Bending
* Lifting up to 10 pounds
Disclaimer
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor.
Company Info
At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future.
Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service.
Please visit this link for more specific information about the benefits and leave policies applicable to the position you're applying for.
$119k-145k yearly est. 14d ago
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Resident Engagement Manager
Brookdale 4.0
Senior information technology manager job in Franklin, TN
Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity
Grow your career with Brookdale! Our Resident Engagement Managers have opportunities for advancement by exploring a new career in positions such as Clare Bridge Program Managers and Resident Engagement Directors.
Key Responsibilities
Plan and execute monthly activity calendars, events, and community outings.
Lead, schedule, and support engagement staff and volunteers.
Partner with other departments to enhance resident satisfaction and support tours and marketing events.
Manage budgets, vendors, supplies, and program documentation.
Ensure all programs meet safety, quality, and regulatory standards.
Ideal Candidate
Creative, outgoing, and organized, with a passion for enriching the lives of older adults.
Strong leadership and communication skills with the ability to inspire both staff and residents.
Experience in senior living, hospitality, recreation therapy, event planning, or a related field preferred.
Able to balance planning, administrative work, and hands-on engagement with residents.
Schedule
Primarily Monday-Friday, with flexibility for occasional evenings and weekends for special events. Participates in the community's Manager-on-Duty rotation as needed.
Make Lives Better Including Your Own.
If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.
Part and Full Time Benefits Eligibility
Medical, Dental, Vision insurance
401(k)
Associate assistance program
Employee discounts
Referral program
Early access to earned wages for hourly associates (outside of CA)
Optional voluntary benefits including ID theft protection and pet insurance
Full Time Only Benefits Eligibility
Paid Time Off
Paid holidays
Company provided life insurance
Adoption benefit
Disability (short and long term)
Flexible Spending Accounts
Health Savings Account
Optional life and dependent life insurance
Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
Tuition reimbursement
Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program.
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
The application window is anticipated to close within 30 days of the date of the posting.
Education and Experience
Requires at least one year of direct experience with adults. Leadership experience and a degree in a related field are preferred (therapeutic recreation, gerontology, health care, education or other related field)
Certifications, Licenses, and Other Special Requirements
Must have a valid driver's license and may be required to obtain a commercial driver's license based on the needs of the community
Management/Decision Making
Applies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness, or a combination of these.
Physical Demands and Working Conditions
Standing
Walking
Sitting
Use hands and fingers to handle or feel
Reach with hands and arms
Stoop, kneel, crouch, or crawl
Talk or hear
Ability to lift: up to 50 pounds
Vision
Requires interaction with co-workers, residents or vendors
Occasional weekend, evening or night work if needed to ensure shift coverage
On-Call on an as needed basis
Possible exposure to communicable diseases and infections
Exposure to latex
Possible exposure to blood-borne pathogens
Possible exposure to various drugs, chemical, infectious, or biological hazards
Subject to injury from falls, burns, odors, or cuts from equipment
Requires Driving: Drives residents (Tier 1)
Brookdale is an equal opportunity employer and a drug-free workplace.
Utilizes a person-centered approach starting with positive perceptions of aging, while building relationships and connections amongst residents.
Develops a monthly calendar, in partnership with residents, based on residents' shared interests.
Collaborates with community leadership team to plan, coordinate, and execute special events at the community including, but not limited to, holiday, family, educational, and other marketing events.
Plans and schedules meaningful opportunities for resident engagement outside the community, which may include driving a community vehicle.
This job description represents an overview of the responsibilities for the above-referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by their supervisor.
$76k-104k yearly est. Auto-Apply 44d ago
Senior Director, IT Operations
Holley Performance
Senior information technology manager job in Bowling Green, KY
Job Description
Holley is in the middle of a major transformation-and we're looking for an experienced Senior Director of IT Operations to ensure the backbone of our technology runs smoothly every single day. This role owns the delivery of reliable, secure, and efficient IT services across the enterprise, overseeing infrastructure, enterprise applications, and end-user support.
This is a high-impact leadership position that blends strategic oversight with operational execution. You'll lead a team of managers and engineers who keep Holley connected, productive, and future-ready. From cloud platforms to ERP systems to frontline service delivery, your job is to ensure IT operations not only work-but scale with the business.
If you're a hands-on leader who can drive operational excellence, coach high-performing teams, and bring clarity to complexity-this is the opportunity to make your mark.
Key Responsibilities:
Operational Leadership
Lead IT Operations teams responsible for infrastructure, enterprise applications, and end-user support.
Ensure system availability, reliability, and performance across all platforms.
Drive operational discipline through metrics, dashboards, and continuous improvement practices.
Establish and enforce IT service management (ITSM) processes for incident, change, and problem management.
Infrastructure & Applications
Oversee on-premises, hybrid, and cloud infrastructure-ensuring security, scalability, and cost efficiency.
Manage the lifecycle and health of enterprise applications, including ERP, WMS, CRM, and collaboration platforms.
Ensure robust disaster recovery, backup, and business continuity capabilities.
End-User Experience
Lead the Service Desk and field support functions to deliver a best-in-class employee experience.
Champion self-service, automation, and knowledge management to improve efficiency.
Drive a customer-first culture within IT operations.
Governance, Security & Compliance
Partner with IT Security to ensure compliance with SOX, TISAX, and other regulatory frameworks.
Implement and maintain controls to support audit readiness.
Embed proactive monitoring and risk management into daily operations.
People Leadership
Lead, mentor, and develop IT managers and their teams-building a high-performance, customer-centric culture.
Recruit, retain, and grow top IT talent.
Foster collaboration and alignment across IT and business stakeholders.
Strategic Contribution
Collaborate with the CIO and IT leadership team to shape IT strategy and roadmaps.
Provide operational insights to inform major technological initiatives and investments.
Identify opportunities to modernize infrastructure, streamline support, and leverage automation.
What You Bring
12+ years of progressive IT operations leadership, with 5+ years in a seniormanagement role.
Proven success overseeing infrastructure, enterprise applications, and end-user services.
Strong knowledge of ITSM practices, infrastructure technologies, and cloud platforms (AWS, Azure, etc.).
Experience in manufacturing, distribution, or consumer brands preferred.
Excellent communication and stakeholder management skills-you can translate tech into business impact.
Track record of building and leading high-performing teams.
Bonus Points For
ITIL certification and experience implementing ITSM frameworks.
ERP and WMS platform experience in a global or multi-site environment.
Familiarity with cybersecurity standards (e.g., TISAX, NIST, ISO 27001).
Demonstrated success driving automation and operational efficiency.
$109k-176k yearly est. 8d ago
AdTech Engagement Manager
Urban Science 4.6
Senior information technology manager job in Franklin, TN
We are Automotive Business Scientists. We empower our clients to turn overwhelming industry data into discovery, action and measured success. We are unique market leaders because we find and examine possibilities through the clarity of a scientific lens. To solve the toughest client challenges, we need curious, creative and dedicated people to join our team.
We search out individuals who align with our core values and who adhere to the highest standards of integrity and ethics in everything they do. Our company is filled with the brightest minds and the biggest hearts at every level. We recognize that personal success takes on many different forms of the course of our lives - both professional and personally - so we provide a myriad of benefits and programs focused on Wellbeing, Growth, Community and Recognition. One size does not fit all, so we encourage every Urban Scientist to discover their own formula for success. If this sounds like the kind of company you would like to work with, Apply Now!
POSITION OVERVIEW
We are looking for an Engagement Manager with a nuanced understanding of digital marketing and client relationship skills to maximize our growth potential with these partnerships. Across our marketing solution set, this position serves a key role bridging client management, product support and business development. The Engagement Manager will mainly be focused on internal relationships and communication but should also be comfortable interfacing external client teams.
This role has current Hybrid Workplace flexibility, and candidates must be available to work in-person two to three days per week at an Urban Science office location. We are headquartered in Detroit, MI and additionally have flexibility to consider candidates local to Atlanta, Dallas (Plano), or Nashville (Franklin).
URBAN SCIENCE DOES NOT AND WILL NOT PROVIDE IMMIGRATION RELATED SPONSORSHIP FOR THIS ROLE, NOW OR IN THE FUTURE.
Essential Duties and Responsibilities
Under limited supervision, manage the execution of assigned digital marketing and consumer engagement solution contracts with existing agency and media platform partners.
Manage the day-to-day relationship with the client organization (related to the managed contracts), supporting new business pitches, and maintaining high levels of client satisfaction.
Work with Sr. Engagement Manager(s) to support the execution of digital marketing and consumer engagement solution contracts with existing agency and media platform partners.
Act as key interface between external clients, internal product teams, and business development.
Liaison directly with internal product teams to ensure client business requirements for new products can be technically supported by our solution set.
Support internal contract management activities including CRM system tasks, revenue monitoring and budget support.
Ensure consistent product performance and deliverables that are in line with client business strategy.
Identify opportunities for Urban Science to expand existing client relationships.
Qualifications - Education and Experience
Data Savvy: Requires a broad understanding of real-time analytics, and experience working with data to provide clear and insightful recommendations
Thought Leadership: Requires ability to apply Urban Science methodologies and new ideas to the client's mission critical problems to help them drive business
MS Office: Requires solid knowledge of MS Excel, Word, PowerPoint, Teams, and Outlook
Communication skills: Strong written and verbal skill set required, included ability to communicate concisely and effectively with various levels of leadership
Presentation skills: ability to conduct professional presentations with various levels of leadership
Analytical Thinking: Requires the ability to understand a situation by breaking it apart into smaller pieces, and/or tracing the implications of a situation in a step-by-step causal way
Strategic Influence: Requires the ability to effectively persuade, convince, and influence others in order to gain support to achieve work related goals/objectives
Initiative: Requires the drive to go above and beyond in order to improve or enhance job results
Time Management: Requires strong capability to prioritize competing demands, manage multiple concurrent tasks and run meetings on schedule
Project Management: Project management skills, including the ability to estimate work efforts, define work plans, monitor progress and report schedule variances and scope changes
EDUCATION and EXPERIENCE
University degree required; business or related degrees are preferred from an accredited college or university, or equivalent foreign intuition.
Minimum of 4 years related work experience, ideally within digital marketing/media
Experience in targeted-audience procurement, media attribution, digital campaign ROI analytics required
OEM or Agency experience strongly preferred
Familiarity with Media planning and buying mechanics preferred
SQL experience a plus
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This description is intended to describe the type and level of work being performed by a person assigned to this position. It is NOT an exhaustive list of all duties and responsibilities required by a person so classified. The job may require additional hours beyond the normal 40-hour workweek.
$98k-122k yearly est. Auto-Apply 1d ago
Partner Engagement Manager (Tennessee Territory)
Herzing University 4.1
Senior information technology manager job in Clarksville, TN
Current employee, faculty or adjunct instructor at Herzing University (not a Contractor or temporary employee through a staffing agency): log into UKG and navigate to Menu > Myself > My Company > View Opportunities to apply using the internal application process.
This Partner Engagement Manager (PEM) has the state of Tennessee as their assigned region, with a primary focus on the metro areas of Nashville and Clarksville.
The PEM will be the face of Herzing University at partner & engagements events and occasional conferences. They will represent the entire range of programs and work with local partner facilities to generate inquiries and contribute to overall partner growth. Additionally, they will manage local or regional cohort opportunities. The Partnership Engagement Manager will report to the Director of Strategic Partnerships & Workforce Development.
Travel & Hours
Monday-Friday regular business hours. Requires up to 60% travel within the assigned territory. Requires occasional weekend and evening availability to attend partner meetings/events.
EDUCATION & EXPERIENCE REQUIREMENTS
* Bachelor's degree (business, communications, Healthcare Administration are preferred areas of study), Master's degree preferred
* At least three years of relevant experience working in Sales, Marketing, or Higher Education recruitment required. Experience in higher-education territory management or B2B2C environments preferred.
* Proven success in building relationships, regional account growth, recruiting, and territory management, supported by strong initiative, energy and a results-driven approach.
* Instinct for revenue-generating opportunities and genuine interest in Higher Education aligned with Herzing's missions, programs and values.
* Experience presenting presentations to small groups.
* Salesforce experience preferred.
* General understanding of university operations including student enrollment, admissions, partner educational benefits/financial aid, marketing, and recruiting is preferred. Expert proficiency in Microsoft Office.
COMPENSATION is determined based on the qualifications, experience, and circumstances of each hire. It is uncommon for new employees to start near the top of the salary range. We offer a comprehensive benefits package, including a tuition waiver and reimbursement program, health insurance, paid time off, and a retirement savings plan with company match. The salary range for this position is $85,000 to $115,000.
Click Here to learn more about careers at Herzing University.
PRIMARY DUTIES AND RESPONSIBILITIES
* Regional Development
* Represent Herzing at onsite and virtual events including but not limited to partner events, education fairs, webinars, and conferences.
* Manage local or regional cohort opportunities post launch from National Business Development Manager or Leadership team.
* Support National Business Development Manager(s) to drive student growth for designated accounts.
* Build and grow strong relationships with facility contacts within the region.
* Identify additional marketing and/or product opportunities for assigned facilities/accounts.
* Evaluate and participate in community events and conferences where appropriate.
* Drive and maintain high levels of customer service.
* Proactively assess, clarify, and cater to client needs. Escalate potential cohort opportunities to National Business Development Manager.
* Maintain CRM and share internally as needed.
* Provide peer leadership, coaching, and mentoring to support territory onboarding and regional performance excellence.
* Inquiry Generation
* Participate in ongoing lead-producing activities to generate interest in programs with regional partner facilities:
* Generate inquiries through webinars, onsite client events, and other lead generating activities.
* Participate in, promote, and present general, program specific, and cohort webinars.
* Marketing campaigns & Email blasts.
* Product Knowledge
* Maintain current and accurate knowledge of all program offerings, policies, and procedures.
Herzing University is committed to providing a diverse environment and is dedicated to fostering a culture and atmosphere of mutual respect. It provides an inclusive and collegial community where individuals are valued, heard and empowered to contribute to the effectiveness of the institution.
Physical Requirements:
* Must be able to remain in a stationary position some of the time.
* Capability to sustain extensive phone and computer usage.
* Availability to attend scheduled meetings or events, to potentially include multi day travel, weekends, and evenings between 8:00 AM and 9:00 PM, as needed.
* Requires travel within the assigned territory, typically involving 3-4 days per week for in-field partner meetings and event execution. The PEM manages their own travel schedule based on business needs.
* Constantly operates office and/or tech equipment which may include computers, copiers, audio/visuals.
* Frequently uses voice and hearing to communicate with students, staff, or colleagues face-to-face or over the telephone.
* Occasionally move, carry, or lift 10 pounds.
Applicants must be authorized to work for any employer in the U.S. We do not sponsor or take over sponsorship of an employment Visa at this time.
It is the university's practice to recruit and hire without discrimination because of skin color, gender, religion, LGBTQi2+ status, disability status, age, national origin, veteran status, or any other status protected by law. ***************************************
Herzing University prohibits sex-based discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. The notice of nondiscrimination is located at *********************************
$85k-115k yearly 17d ago
Senior Technical Manager, Water Resources Supply
Ramboll 4.6
Senior information technology manager job in Brentwood, TN
Water Resources Senior Engineer Professional
Preferred locations: Brentwood, TN Arlington, VA Milwaukee, WI
Founded in Denmark, Ramboll is a foundation-owned people company. We have more than 18,000 experts working across our global operations in 35 countries with thousands of experts working across 70 offices in the Americas. Our experts are leaders in their fields, developing and delivering innovative solutions in diverse markets including Buildings, Transport, Planning & Urban Design, Water, Environment & Health, Energy, and Management Consulting. We invite you to contribute to a more sustainable future working in an open, collaborative, and empowering company. Combining local experience with global knowledge, we together shape the societies of tomorrow.
Are you motivated by creating sustainable change for long term water issues? Are driven to develop staff and client relationships? Are you our new member of Ramboll's Water Resources team working toward solutions for water supply and utility planning?
If this sounds like you, or you're curious to learn more, then this role could be the perfect opportunity. Join our Water Resources US Division as our new Senior Project Manager and work with us to close the gap to a sustainable future.
Job Description
As our new Water Resources Senior Engineering Professional specializing in water supply and master planning, you will lead and support complex planning projects for public and private water utilities, regional agencies, and municipalities as well as work with industrial companies to evaluate water supply resiliency. This role requires a strategic thinker with a solid technical background, strong communication skills, and the ability to manage projects and mentor junior staff.
You will work with a diverse project team of water quality, infrastructure, and treatment experts to deliver solutions to our clients. Our team is vibrant, innovative, international, and supportive. You will collaborate with your colleagues to play a critical role in defining and delivering projects innovative and sustainable solutions to both public and private sector clients.
Your key responsibilities will be:
Provide technical leadership and expertise to the team in water supply resiliency and water utility planning.
Identify and pursue business opportunities; prepare and deliver reports, presentations, and technical documents summarizing findings, recommendations, and regulatory compliance efforts.
Lead team in development of water risk and resiliency assessments, hydrologic modeling, development of capital improvement plans; develop and evaluate long-term water demand projections, supply strategies, and infrastructure needs; prepare planning documents including integrated water resources plans, water management plans, and water system master plans; work collaboratively with multidisciplinary teams including environmental scientists, GIS analysts, and civil engineers.
Qualifications
About you:
Bachelors degree in water resources engineering or similar discipline with 10+ years experience. Advanced degree highly desirable.
Licensure as a professional engineer or ability to obtain within 6 months of employment.
Demonstrated business development and leadership capabilities.
Strong understanding of project delivery tools and metrics, and a proven history leading project delivery teams to successfully meet client expectations and supporting project teams.
Additional Information
What we can offer you:
Commitment to your development
Leaders guided by our Leadership Principles
A culture that welcomes you as the unique person you are
Inspiration from colleagues, clients, and projects
The long-term thinking of a foundation-owned company
Work at the heart of sustainable change
Ramboll is a global architecture, engineering, and consultancy company. We believe that the purpose of sustainable change is to create a thriving world for both nature and people. So, that's where we start - and how we work. At Ramboll, our core strength is our people, and our history is rooted in a clear vision of how a responsible company should act. Being open and curious is a cornerstone of our culture. We embrace an inclusive mindset that looks for fresh, diverse, and innovative perspectives. We respect, embrace, and invite diversity in all forms to actively cultivate an environment where everyone can flourish and realize their full potential.
Ready to join us?
Please submit your application. Be sure to include all relevant documents including your CV, cover letter, etc.
We recognize that some candidates only apply when they tick every box. However, passion and potential often outweigh a perfect resume and Ramboll's supportive learning culture can help you grow. So if this role resonates with you but you don't meet all the requirements, we encourage you to apply. You might be the perfect fit for this opportunity or another within our team.
Thank you for taking the time to apply! We look forward to receiving your application.
An equal opportunity employer
Equality, diversity, and inclusion is at the heart of what we do. At Ramboll, we believe that diversity is a strength and that different experiences and perspectives are essential to creating truly sustainable societies. We invite applications from candidates of all backgrounds, regardless of age, disability or medical condition, gender identity, marriage and domestic partnership, pregnancy and maternity, race, ancestry, or national origin, religion or belief, sex and sexual orientation, military service and veteran status, or any other protected characteristic. Ramboll wants to ensure opportunities are accessible to candidates with disabilities. Please reach out to our recruitment team to discuss any adjustments that you might require during the application process.
$99k-145k yearly est. 60d+ ago
Director, IT Service and Support
Ingram Content Group 4.6
Senior information technology manager job in La Vergne, TN
Job Description
Ingram Content Group (ICG) is currently seeking a Director, IT Service and Support to join our team in LaVergne, TN. (Nashville, TN). This person directs the end user computing environment and ensures a consistent, high-quality technology experience across all locations. Leads the IT Service Desk and Center of Excellence to drive service maturity, operational excellence, and digital workplace transformation. Leads initiatives to modernize ITSM tools, enhance automation and self-service capabilities, and improve key performance metrics such as SLA compliance, incident reduction, and customer satisfaction. Works collaboratively across IT and business functions, to ensure the delivery of secure, reliable, and user-centered technology services that enable employee productivity and organizational success. This position will require you to be in our headquarters for a minimum of 4 days per week.
Want to help explore and build new ways to deliver content to the world?
At Ingram, our Technology team is blazing a trail by providing content distribution services to thousands of publishers with key initiatives around business intelligence, machine learning, continuous integration and omnichannel. We support diverse people and technology that highlights innovation through SaaS platforms, metadata, cloud, and containerization. Our teams are agile, and emphasize authenticity, creativity, and transparency upon a fact-based foundation.
The world is reading, and it is our goal to connect as many people as possible to the content they want in the simplest ways. If you are an IT professional who strives to deliver results through collaborative partnerships, understanding what drives business, and enjoys working in a connected culture, we can't wait to meet you!
The ideal candidate will have the following minimum qualifications:
Bachelor's degree in Computer Science or related field or directly related year for year experience
8 years of related work experience in positions of increasing responsibility
5 years of experience managing a Service Desk/Delivery function, including proven experience of interacting with customers and internal teams
We have a preference for:
Ability to manage End User Computing environments, including Windows, mac OS, and mobile device platforms.
Knowledge of building and managing service desk teams
Strong technical knowledge of networking fundamentals, Active Directory, DNS, DHCP, system patching, and endpoint automation.
Ability to deploy ITSM platforms (e.g., ServiceNow, Jira Service Management) and comprehensive understanding of ITIL frameworks and service delivery best practices.
Proven ability to lead service transformation initiatives, including ITSM modernization, automation, and AI-driven self-service implementations.
Knowledge of organizational policies, operating procedures, and governance frameworks within a corporate IT environment.
Strong business acumen and political astuteness with the ability to navigate cross-functional relationships and influence at all levels of the organization.
Ability to analyze performance metrics and translate insights into actionable service improvements and operational efficiencies.
Excellent written and verbal communication skills, with the ability to present complex information clearly to technical and non-technical audiences.
Proficient in Microsoft Office Suite and collaboration tools (e.g., Teams, SharePoint, Power BI).
Strong leadership and people development skills, with a focus on coaching, mentoring, and fostering a culture of accountability and continuous improvement.
Detailed working knowledge of a very broad range of IT systems, including workstations, telephony, LAN/Wireless, typical data center components (servers, network devices, UPS)
Strong organizational skills
The Director, IT Service and Support key responsibilities are:
Leads delivery of all end user technologies including Windows, Mac, mobile devices, printing, and conference room voice/video systems to ensure reliable and secure user experiences.
Provides leadership and direction for the ITSM platform, encompassing incident, problem, change, asset, patch, and knowledge management processes.
Develops and executes strategies to enhance automation, self-service, and AI-driven capabilities to reduce manual touchpoints and improve service efficiency.
Partners cross-functionally with HR, Finance, Operations, and IT leadership to align technology support with business priorities and upcoming initiatives.
Drives standardization of global service operations, processes, and tools to ensure consistent delivery and measurable performance improvement.
Ensures effective endpoint management, including device provisioning, MDM compliance, patching, and endpoint security posture.
Responsible for full asset lifecycle management of end-user company devices, ensuring full accountability and tracking of assets.
Collaborates with Facilities on conference room technology and transitions ownership to IT as new digital collaboration solutions are deployed.
Establishes and monitors service performance metrics (SLA, CSAT/ESAT, first contact resolution, and incident volume trends) to drive continuous improvement.
Provides leadership and oversight to the PMO to ensure timely and successful delivery of IT initiatives across all business units.
Champions a customer-focused culture, emphasizing proactive communication, service quality, and accountability across all support teams.
Leads Critical Business Interruption Notification events, including communication to business partners during notification events.
Reviews and analyzes KPI data to enhance and continually improve service delivery.
Works with enterprise support and security teams to resolve problems and issues.
Oversees the management of customer escalations.
Oversees the IT Change Management process.
Oversees teams' daily activities ensuring accurate ticket entry, escalation and efficiency processes are followed.
Oversees the Center of Excellence to drive adoption of best practices, process improvement, and IT governance frameworks.
Ensures compliance with company policies, IT security standards, and industry best practices for all end user technology services.
Responsible for planning and managing IT coverage across applicable shifts.
Conducts support reviews with appropriate business partners to engage in a process of continual customer service improvement.
Hiring Salary Range: $166,700 - $213,174. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to: the applicant's education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data.
Additional Information
Perks/Benefits:
A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
15 vacation days & 12 sick days accrued annually and 3 personal days
401K match, Life and AD&D, Employee Assistance programs, Group Legal, & more
Wellness program with access to onsite gym and basketball court for associates
Encouraged continued education with our tuition reimbursement program
Financial and in-kind opportunities to engage with non-profits in your community
Company match program for United Way donations
Volunteer opportunities and in-kind drives for non-profits throughout the year
Take breaks or brainstorm in our game room with ping pong & foosball
Casual Dress Code & Flexible Schedules (per team)
The world is reading, and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram's services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.
EOE-Race/Gender/Veterans/Disabled
We participate in EVerify.
EEO Poster in English
EEO Poster in Spanish
$166.7k-213.2k yearly 3d ago
Information Technology Professional
U.S. Navy 4.0
Senior information technology manager job in Clarksville, TN
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
$48k-67k yearly est. 15d ago
IT Oracle Development Manager
Freedomroads
Senior information technology manager job in Bowling Green, KY
We are seeking a highly motivated and technically proficient Working Manager to lead our Oracle EBS development team within the retail systems applications group. The Development Manager will handle all aspects of our retail development processes. The ability to communicate with and support various internal customers is critical to the success of this position. This role combines hands-on software development with team leadership, ensuring the successful delivery of high-quality applications while mentoring and guiding a team of developers. While primarily technical, this position also requires strong functional knowledge of the Oracle EBS Application. The Oracle development team is a group of strong individual contributors working together on multiple projects simultaneously. As a member of the Retail Applications Department, this position will also be required to participate in support activities - including on-call and system monitoring.
Position Requirements
Degree in Information Systems or related field, or equivalent combination of education and experience
8+ years of experience in Oracle EBS R12 development, with at least 2 years in a leadership or managerial role.
Experience in developing in Oracle EBS
Experience in Oracle EBS R12 required, with strong preference given to those with R12.2.x experience
PL/SQL programming advanced skills and experience
Strong familiarity with Oracle EBS base tables and views
Experience using Oracle EBS open interface APIs and Oracle Forms Developer
Strong interface development experience
Strong analytical skills
Experience with XML processing using Oracle PL/SQL functions
Oracle BI Publisher Experience
APEX programming experience
Oracle workflow and AME knowledge highly desired
Experience with building new WEB ADI Integrator applications
Source-control integration using GIT
Experience using a combination of Agile and Waterfall project methodology
Excellent communication, organizational, and problem-solving skills
Ability to work well on multiple projects frequently with competing and shifting priorities
Excellent computer skills in a Microsoft Windows environment, including ability to use Microsoft Office desktop tools (Outlook, Excel, Word)
Sound reasoning, analytical, and problem-solving aptitude; Detail oriented
Ability to work in a team-oriented, collaborative environment
Responsibilities
Leadership & Management
Collaborate with business users to refine Business Requirements Documents, Functional Design and Testing documents.
Convert business requirements into technical design documents
Assist with building out the development timeline and managing to that timeline
Assist with developing test plans and scripts and executing those test plans
Maintain and enhance documentation processes for development
Develop end-to-end Documentation and SOP plans
Manage development resources and availability.
Raises and track issues and conflicts, removes barriers, resolves issues involving stakeholders and escalates to an appropriate level when required.
Lead, mentor, and manage a team of .NET developers (onshore and/or offshore).
Set clear priorities, goals and deadlines for IT team and manage accountability
Conduct code reviews, performance evaluations, and career development planning.
Drive agile practices and continuous improvement within the team.
Ensure IT team adherence to company standards.
Technical Responsibilities
Design, develop, and maintain scalable code packages and services.
Write clean, maintainable, and efficient code within Oracle EBS technologies.
Troubleshoot and resolve complex technical issues.
Design and development of Oracle Applications data conversions, interfaces, custom reporting, forms and custom applications.
Application development in Oracle EBS modules.
As needed, Oracle SR documentation and information requirements.
Ensure adherence to coding standards, security practices, and architectural guidelines.
Maintain and enhance use of code repositories (GitHub)
Work Conditions
Usual office environment, including sitting for extended periods of time
Flexible scheduling including evening and weekend work as required
Occasional travel (less than 5%)
Dexterity of hands and fingers to operate a computer keyboard and mouse, and to handle other computer and retail system components
Pay Range:
$107,825.00-$157,320.00 Annual
In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ******************************
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
$107.8k-157.3k yearly Auto-Apply 60d+ ago
Senior Preconstruction Manager
Tradelink Solutions Company 4.6
Senior information technology manager job in Franklin, TN
Job Description
Not eligible for a Remote Position.
Flex your (Precon) muscles to seize a Senior/Director level opportunity!
You will help/lead developing new progressive processes & policy to efficiently estimate hard-bid / negotiated work.
Work within a dynamic company that is looking for Team-Leaders and Great people overall?
You will have industrial or commercial construction experience - and be familiar with competitive bid (as well as negotiated, lump sum, conceptual design/bid, etc)-- then this
MAY
be for you!
This Preconstruction Manager will lead-the-charge on finding new project opportunities and landing those preconstruction presentations to assure a healthy pipeline of exciting future work for this Nashville General Contractor. The Preconstruction Manager will lead all precon estimating activities in all upcoming project bids.
Company Description:
Our Client is a National general contractor with a Local (Nashville) office that provides construction services in various niches ( including commercial, industrial, healthcare, design-build, self-perform, multi-family, urban mixed-use, and arts and culture).
Overview:
The Senior Preconstruction Estimator leads and participates in the preparation of estimates for construction projects
Perform constructability analysis through the identification of design and constructability issues
Compile bid packages for complicated scopes that accurately convey desired bid scope and requirements to trades
Develop value analysis' by defining alternatives to the proposed scope that are more cost efficient
Prepare detailed estimate of entire scope of assigned trades, building system, and/or overall project cost
Analyze existing site conditions and all contract documents to determine any required scope that is not indicated
Obtain and evaluate subcontractor proposals relative to their scope of work • Determine if scope is covered and manage risk of scope gaps
Create cost efficiencies through ongoing estimating process improvement
Necessary Qualifications:
• Bachelor's degree in Construction Management, Business, or related field.
• 9-10+ years of experience within estimating, preconstruction AND commercial construction.
• Proficiency with software, including OST, Bluebeam, bid management software, and some scheduling software (P6 or similar).
• Ability to implement new technologies to benefit projects or the organization.
$74k-110k yearly est. 6d ago
Associate Director- Business Solutions -MQ IT LP2
Eli Lilly and Company 4.6
Senior information technology manager job in Lebanon, TN
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world.
This is an opportunity you don't want to miss!
Lilly is entering an exciting period of growth, and we are committed to delivering innovative medicines to patients around the world. Lilly is investing over half million to create a new state-of-the-art manufacturing site, in Lebanon, Indianapolis. The brand-new facility will utilize the latest technology for Gene Therapy Manufacturing. This is an exciting once-in-a-lifetime opportunity to help build and operate a new site. The Lilly LP2 Lebanon site will be built using the latest high-tech equipment, advanced highly integrated and automated manufacturing systems, and have a focus on minimizing the impact to our environment.
What You'll Be Doing
The Manufacturing & Quality (MQ) IT Associate Director-IT for LP2 will serve as the leader for the IT function for LP2 Site. This role will have a dual reporting line to both the M&Q IT Associated VP and the LP2 Site Head. This role will work hand by hand with the LP2 project lead.
Key Objectives/Deliverables:
* Ensure site operational readiness from IT perspective. Site start up and integration of IT systems including:
* Infrastructure
* Enterprise Resource Planning
* Warehouse management & logistics coordination
* Manufacturing Execution System
* Data historian, Real Time Floor Tracking
* Data Integration
* Data Analytics
* Data Integrity
* Laboratory informationmanagements
* CAPA systems
* Access Security
* Building Monitoring
* Risk Management
* MES (Manufacturing Execution System)
* Member of the Site Leadership Team and provide IT site functional leadership.
* Develop and implement site IT strategic and business plan.
* Benchmark on innovative solutions (external and internal to Lilly)
* Dynamically adapt road map to site evolution/strategic directions, and new trends/issues.
* Partner cross functionally locally and globally to establish and implement site IT roadmap.
* Responsible for maintaining a safe work environment.
* People
* Ensure staffing to meet the site and functional agenda.
* Lead, coach, and develop members of the team.
* Establish a strong site culture based in Lilly values, expectations, and operational excellence standards.
* Support diversity, equity and inclusion in recruiting and development of team members
* Lead recognition, pay and promotion decisions.
* Lead talent assessment and succession planning activities
* Support site recruiting building IT capability.
* Compliance
* Provide leadership in the development and execution of cGMP and/or improvement plans within the IT function and in support of site cGMP improvement plans.
* Define and execute IT inspection readiness activities.
* Operational Excellence
* Ensure IT organization is functionally strong and operationally focus.
* Ensure solution focused organization.
* Provide prioritization and barrier removal.
* Provide oversight of technical activities within the group
* Effectively encourage knowledge sharing and education
Your Basic Qualifications (with no sponsorship)
* Bachelor's Degree in IT, Engineering, or related technical field.
* 7+ years IT Technical Leadership experience working in Pharma and Manufacturing and Quality.
* 7+ years of strong experience with MES system implementations, Data Integration and Advance Analytics.
Other Information:
* Role is Monday through Friday and based on-site. Must be flexible in providing support to accommodate other inputs (production schedules, shutdowns, etc.). Occasional extended hour and / or off-hour work may be required.
* Position will be based out of Lebanon Indiana.
About the Organization
Lilly IT builds and maintains capabilities using innovative technologies like most prominent tech companies. What differentiates Lilly IT is that we create new possibilities through tech to advance our purpose - creating medicines that make life better for people around the world, like data driven drug discovery and connected clinicals. We hire the best technology professionals from a variety of backgrounds so they can bring an assortment of knowledge, skills, and diverse thinking to deliver innovative solutions in every area of our business.
Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (******************************************************** for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.
Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.
Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women's Initiative for Leading at Lilly (WILL), en Able (for people with disabilities). Learn more about all of our groups.
Actual compensation will depend on a candidate's education, experience, skills, and geographic location. The anticipated wage for this position is
$132,000 - $193,600
Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.
#WeAreLilly
$132k-193.6k yearly Auto-Apply 60d+ ago
Digital Business Systems Consulting Senior Manager
Elliott Davis 3.7
Senior information technology manager job in Charlotte, TN
WHO WE ARE
Elliott Davis pairs forward-thinking tax, assurance and consulting services with industry-leading workplace culture. Our nine offices - located in the fastest growing cities in the US - are built on a foundation of inclusivity, collaboration, and collective growth. We work daily to provide exceptional service to our people, customers, and our communities. Audit and assurance services are provided by Elliott Davis, LLC (doing business in NC and D.C. as Elliott Davis, PLLC), a licensed CPA firm.
As part of the Elliott Davis team, you'll get hands-on experience working alongside some of the leading experts in the financial and consulting field, while enjoying the freedom and autonomy to manage your career and make a positive impact on the world. Our Consulting practice is fast-growing and we are eager for you to be part of this growth!
The role of the Business Systems Consulting (BSC) SeniorManager is to assist clients with their business systems, including people, daily processes and technology. The BSC SeniorManager is responsible for helping clients evaluate and improve the design and function of their business systems technology stack and look beyond the programs and applications to dig deeper and uncover any disconnects and deficiencies among these three core elements. The BSC SeniorManager will then design strategies to maximize the company's current technology and identify more appropriate solutions, correct process efficiencies and place individuals where they can make the greatest possible impact within their organization.
This is a leadership role for the Digital Business Systems Consulting Group. Excellent leadership, business development, and communication skills are crucial for this role.
Responsibilities
Meet with clients to assess current business systems (people, processes and technology)
Prepare key findings and analysis reports on client systems
Quickly learn ERP systems and third party applications, and be able to assist clients with system implementation and restructure projects
Oversee extensive transactional flow analysis to assist in correcting errors found and complex reporting requirements setup
Formulate plan and timeline for projects
Manage complex ERP and restructuring implementation projects
Convert records for input into new systems
Consult with clients on best practices related to their business processes
Review work performed by staff and provide sign off on projects
Attend client and networking functions
Prepare scope of work for projects, proposals and client engagement letters
Business development efforts to include identifying and meeting with prospective clients, submitting proposals and building existing client relations
Scheduling department workflow, client billing, and maintaining quality control
Supervise staff on projects and provide performance feedback
Requirements
Bachelor's degree in Computer Science, Accounting, Business Management, Information Systems or related field
10-15 years relevant work experience
5+ years experience as a senior level leader
Strong communication and organizational skills
Business development experience
Strong accounting knowledge: proficiency with financial statements, inventory processes, and general ledger accounting
NetSuite and Sage Intacct ERP implementation experience (experience with multiple ERP systems a plus)
NetSuite experience - Connector, SuiteScript, SuiteCloud Developmental Framework and other SuiteCloud Platform functions
Ability to think “outside the box” and provide solutions to clients for various business-related tasks and analysis
Experience with project management, managing an implementation team, and evaluating processes
Ability to manage project budgets, change orders and timelines
Experience working with manufacturing processes and inventory structure
Knowledge of third party applications that work with business applications and how to research application needs
Strong Excel working knowledge
Preferred but not Required:
Prior professional services experience
Master's degree in Information Systems, Business Administration, or related field
NetSuite and/or Sage Intacct certifications
#LI-EG1
#LI-Hybrid
WHY YOU SHOULD JOIN US
We believe that when our employees are able to thrive in all facets of life, their work and impact are that much greater.
That's right - all aspects of life, not just your life as an employee, because we understand that there's life beyond your job. Here are some of the ways our work works for your life, your growth, and your well-being:
• generous time away and paid firm holidays, including the week between Christmas and New Year's
• flexible work schedules
• 16 weeks of paid maternity and adoption leave, 8 weeks of paid parental leave, 4 weeks of paid and caregiver leave (once eligible)
• first-class health and wellness benefits, including wellness coaching and mental health counseling
• one-on-one professional coaching
• Leadership and career development programs
• access to Beyond: a one-of-a kind program with experiences that help you expand your life, personally and professionally
NOTICE TO 3RD PARTY RECRUITERS
Notice to Recruiters and Agencies regarding unsolicited resumes or candidate submissions without prior express written approval. Resumes submitted or candidates referred to any employee of Elliott Davis by any external recruiter or recruitment agency by any means (including but not limited to via Internet, e-mail, fax, U.S. mail, and/or verbal communications) without a properly executed written contract for a specified position by an authorized member of the Talent Acquisition team become the property of Elliott Davis. Elliott Davis will not be responsible for, or owe any fees associated with, referrals of those candidates and/or for submission of any information, including resumes, associated with individuals.
ADA REQUIREMENTS
The physical and cognitive/mental requirements and the work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Requirements
While performing the duties of this job, the employee is:
• Regularly required to remain in a stationary position; use hands repetitively to operate standard office equipment; and to talk or hear, both in person and by telephone
• Required to have specific vision abilities which include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
Cognitive/Mental Requirements
While performing the duties of this job, the employee is regularly required to:
• Use written and oral communication skills.
• Read and interpret data, information, and documents.
• Observe and interpret situations.
• Work under deadlines with frequent interruptions; and
• Interact with internal and external customers and others in the course of work.
$97k-122k yearly est. Auto-Apply 7d ago
Technical Project Manager - Next Generation Ventilator Program
Enexor
Senior information technology manager job in Franklin, TN
Job DescriptionAbout Us
We are an early-stage company developing disruptive medical technologies that challenge industry norms and dramatically reduce cost and complexity. Our small, hands-on team designs, builds, and validates next-generation medical devices entirely in-house from concept through FDA submission.
If you are motivated by complex problems, rapid iteration, and creating products that make a real impact, this is the place where your work will matter every day.
The Opportunity
We are recruiting a Technical Project Manager to drive the end-to-end development of a new Class II ventilator. You will be the connective tissue across mechanical, electrical, firmware, industrial design, manufacturing, and regulatory teams, keeping the program aligned, moving forward, and delivering results.
We are not looking for a career PM who hides behind process. We want a sharp, driven engineer who thrives on ownership, clarity, and execution. If you can think like an engineer but operate like a program leader, you will excel in this role.
What You Will Do
Own day-to-day program execution, including schedule, risk management, deliverables, and cross-team coordination
Translate product requirements into actionable engineering workstreams and hold teams accountable.
Design reviews, maintain the engineering backlog, and drive decision-making with incomplete information.
Coordinate closely with mechanical, electrical, firmware, and industrial design teams to integrate subsystems.
Manage vendor interactions, including ID and UX firms, PCB vendors, plastics suppliers, sensor suppliers, test labs, and manufacturing partners.
Ensure documentation, DMR, and DHF organization, traceability, and test readiness in accordance with FDA design controls.
Support prototyping, V and V planning, test execution, and system integration when needed. This role is hands-on.
Requirements
What We Are Looking For
Engineering background, such as ME, EE, BME, CompE, or related field
Strong technical literacy and the ability to interface directly with engineering teams
Excellent organizational discipline and a bias for clarity, simplification, and forward progress
High ownership mindset and a willingness to run toward problems
Ability to thrive in a fast-paced, highly collaborative, high-expectation environment
Preferred Experience
We will take horsepower over years of experience.
Up to five years of experience in product development or technical project work
Exposure to electromechanical systems or embedded hardware
Familiarity with ISO 13485, IEC 60601, risk management, or FDA 510(k) processes
Experience with prototyping, lab testing, or hands-on engineering work
Benefits
What We Offer
A front row seat in a fast-growing, mission-driven medtech company
Competitive salary and equity opportunity
Health insurance stipend, QSEHRA, and 401(k).
Paid PTO and holidays
$73k-102k yearly est. 18d ago
Implementation Project Manager
Corpay
Senior information technology manager job in Brentwood, TN
What We Need CORPAY is currently looking to hire an Implementation Project Manager within our Payables division. This position falls under our Corporate Payments line of business and is located in Brentwood, TN. In this role, you will work directly with customers and internal teams across multiple departments to support the successful implementation of Corpay products and services. This role assists in managing client onboarding projects from initiation through completion while ensuring a positive and customer-focused experience.
The ideal candidate demonstrates strong attention to detail, organizational skills, and communication abilities. The Project Manager works under moderate supervision, coordinating smaller to mid-sized projects or supporting more complex implementations led by senior project managers. This position focuses on onboarding clients with the products they purchased, including Purchasing/Travel & Entertainment cards and ePayables virtual cards for AP payments. The Project Manager supports clients through the ramp phase and transitions them to full-time support once the program stabilizes. You will report directly to the Implementation Manager and regularly collaborate with teams and other departments.
How We Work
As an Implementation Project Manager, you will be expected to work in an office environment. CORPAY will set you up for success by providing:
Assigned workspace in Brentwood, TN.
Company-issued equipment
Formal, hands-on training
Role Responsibilities
The responsibilities of the role will include:
Supporting the implementation and onboarding of new clients by coordinating internal and external project activities
Assisting in maintaining project plans, timelines, and communication updates
Participating in client calls to gather data and confirm requirements for setup and configuration
Collecting all necessary information from clients to ensure accurate and complete account setup
Providing training support for clients via webinars or documentation, as needed
Collaborating with cross-functional teams to resolve project issues or delays
Maintaining clear and proactive communication with clients throughout the project lifecycle
Identifying potential risks or roadblocks and escalate to senior project managers as appropriate
Contributing to client satisfaction by ensuring timely and accurate delivery of project milestones
Seeking opportunities to improve project processes and client onboarding efficiency
Qualifications & Skills
Bachelor's degree preferred or equivalent combination of education and relevant experience
2+ years of professional experience in project coordination, client support, or customer-facing roles
1-2 years of experience in implementations, onboarding, or project management preferred
Basic accounting or financial process knowledge a plus
Strong organizational and follow-up skills with attention to detail
Excellent written and verbal communication skills
Ability to manage multiple tasks and priorities in a fast-paced environment
Customer-focused mindset with a proactive approach to problem-solving
Familiarity with project management tools and CRM systems preferred
Eagerness to learn, take initiative, and grow within a structured project management framework
Key Attributes
Collaborative team player who values learning and continuous improvement
Strong communicator with a service-oriented mindset
Quick learner who adapts easily to process changes
Dependable, accountable, and able to work both independently and as part of a team
Resourceful problem-solver who can think critically under pressure
Benefits & Perks
Medical, Dental & Vision benefits available the 1st month after hire
Automatic enrollment into our 401k plan (subject to eligibility requirements)
Virtual fitness classes offered company-wide
Robust PTO offerings including major holidays, vacation, sick, personal, & volunteer time
Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
Philanthropic support with both local and national organizations
Fun culture with company-wide contests and prizes
Our Company & Purpose
CORPAY is a global leader in business payments, laser focused on developing smarter ways for businesses to pay their expenses. Since 2000, CORPAY has developed innovative digital solutions that help businesses better track, manage, and pay their expenses. Today, CORPAY is an S&P 500 company with hundreds of thousands of customers using our products in over 100 countries. Companies of all sizes, industries and geographies rely on our product portfolio to manage spending more quickly, efficiently and securely than ever before.
We embrace a culture grounded in five key values: integrity, collaboration, innovation, execution and people. These values offer you the opportunity to 'thrive & grow' through career development, volunteer, community, and wellness initiatives. This allows you to create a balance between professional goals and personal achievement.
CORPAY is also committed to building and nurturing a culture of diversity, inclusion, equality, and belonging by:
Welcoming people of different backgrounds, cultures, ethnicities, genders, and sexual orientations.
Empowering our people to share their experiences and ideas through open forums and individual conversations; and
Valuing each person's unique perspectives and individual contributions.
Embracing diversity enables our people to "make the difference" as CORPAY and its more than 8,000 employees continue to shape the future of global payments. Learn more by visiting ************** or following CORPAY on LinkedIn.
Equal Opportunity/Affirmative Action Employer
CORPAY is an Equal Opportunity Employer. CORPAY provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.
For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency.
$74k-102k yearly est. 20d ago
Project Manager | Project Engineer - Civil Site Development
Thomas & Hutton 4.1
Senior information technology manager job in Murfreesboro, TN
Project Manager | Project Engineer - Civil Site Development Thomas & Hutton is a growing, well-established professional services firm providing consulting services throughout the southeast. We are an award-winning company that has been recognized as one of the best places to work. Some of our many services include Civil, Environmental, Structural and Marine Engineering; Land Surveying; Land Planning; Landscape Architecture; Geographic Information Systems and Construction Administration.
Thomas & Hutton has an opening for a Civil Site Development Project Manager | Project Engineer in Murfreesboro, TN. The position requires a strong understanding of civil site design and development with previous experience working with water, sewer, and storm drainage infrastructure design projects. Previous experience producing site development plans and working with residential, commercial, or industrial clients in a consulting environment required. This role requires regular interaction with our clients. Excellent verbal and written communications skills are required. Working knowledge of Civil 3D software required.
Minimum Requirements:
Education: Bachelor's degree in Civil Engineering. Registered Professional Engineer strongly preferred.
Skills:
7+ year's experience in the design of public and private projects.
Experience managing civil site development projects for residential, commercial, and/or industrial clients.
Excellent written and verbal communication skills
Working experience with Autocad, preferably Civil 3D.
Strong leadership qualities.
Understanding of business metrics for project success.
Please note, sponsorship is not available for this position. Thomas & Hutton is a Drug-Free Workplace & E-Verify Participant
Thomas & Hutton's Mission Statement, “Relationships and Solutions for Success” describes not only our unwavering commitment to clients, but also our commitment to the success, both professionally and personally, of our employees. Thomas & Hutton was named to the Best Places to Work in South Carolina and Georgia by SCBIZ and Georgia Trend, and named One of the best Civil Engineering firms to work for by CE News/Zweig White. What makes Thomas & Hutton a great place to work? Opportunities for professional development, strong benefits and compensation packages, a commitment to make our communities better for future generations, a family-oriented culture, and our reputation as a firm with extremely knowledgeable professionals who serve as trusted advisors to our clients. Visit *********************** to learn more. Some of our many benefits include:
Superior Health, Dental, Vision, and Rx Insurance Programs
Condensed work schedule
Generous base compensation and bonus plan
Retirement Plans
Generous paid time off and holidays
Thomas & Hutton University - On-site provider of professional development hours and continuing education credits
In-house Up and Ready Civil 3D Software Training Program
We are an equal opportunity employer.
Qualified minorities, women, veterans and individuals with disabilities are encouraged to apply.
If you want to view the EEO is the Law poster, please choose your language: English - Spanish - Arabic - Chinese
$62k-86k yearly est. 23d ago
Telecom Manager/NOC Manager/ in Alabama, Tennessee, Mississippi
Inabia Software & Consulting Inc.
Senior information technology manager job in Brentwood, TN
Job Description
The Sr. Manager, Voice / Switching Platforms will lead the planning, deployment, and operation of our voice switching and UC platforms (MetaSwitch, BroadWorks) and must deeply understand telecom networks, carrier operations, and regulatory environments. You will manage a team of engineers, oversee platform reliability, integrate new services, drive roadmap decisions and be the point of contact for resolving complicated & escalated customer service impacting issues. You will act as the bridge between operations, customer escalations from Tier2, architecture, product, and vendors to deliver world-class telecom services.
Key Responsibilities
Lead a team of voice engineers and operations staff supporting MetaSwitch / BroadWorks platforms.
Oversee feature rollouts, upgrades, patches, capacity expansions, and migrations.
Define architecture, standards, and best practices for voice switching / services.
Ensure high availability, redundancy, disaster recovery, and performance SLAs.
Troubleshoot and lead resolution of critical outages or escalations.
Interface with vendors (MetaSwitch / Microsoft, BroadWorks / other 3rd party vendors) for support, roadmap, and escalations.
Collaborate on service design and new offerings (e.g. VoIP, IP Network, unified communications).
Manage budgets, vendor contracts, and licensing.
Forecast capacity and plan for future growth.
Maintain documentation, runbooks, process improvements, escalation playbooks.
Stay current with industry trends (cloud voice, microservices, SIP evolution, 5G/IMS integration) and propose enhancements.
Required Qualifications / Skills
Bachelor's degree in electrical engineering, Computer Science, Telecommunications, or related field.
20+ years in voice / telecom engineering, with at least 10+ years in a leadership role.
Deep hands-on experience with MetaSwitch (switching, feature server, provisioning, interconnect).
Strong experience with BroadWorks / BroadSoft or equivalent UC / switching platforms.
Solid understanding of SS7, SIP, RTP, codec interworking, QoS, signaling protocols.
Experience with Session Border Controllers (SBCs), interconnect, SIP trunking, interworking gateways.
Experience in migrations or greenfield deployments is a plus.
Strong leadership, vendor management, and communication skills.
Ability to manage operations, outages, and escalations.
Planning, budgeting, documentation, process orientation.
Familiarity with emergency services (911 / NG9-1-1), regulatory compliances.
Willingness to be on-call or handle critical issues after hours, as needed.
Carrier Network Architecture: Deep understanding of Class 4 & 5 switching, routing, and call signaling (SIP, SS7, ISUP, SIP-I).
VoIP and TDM Interconnects & Peering: Knowledge of SBCs, Media Gateways, Softswitches.
Traffic Management: Experience with Least Cost Routing (LCR), QoS, traffic optimization.
Number Portability, CNAM & ENUM: Understanding of numbering plans and local/national routing databases.
OSS/BSS Systems: Familiarity with operational systems for provisioning, mediation, billing, and fault management.
Network Security: Awareness of fraud management, Fraud prevention, SIP security, and firewall/NAT traversal.
Cloud & Virtualization: Exposure to NFV, SBC virtualization, and cloud-based carrier platforms is increasingly valuable.
Exposure to international voice termination, wholesale VoIP, or carrier interconnect management.
Preferred / Nice-to-Have
Experience with cloud voice / microservices / containerization of telecom functions.
Experience integrating with IMS / 5G / VoLTE / VoWiFi.
Prior exposure to hybrid switch / UC architectures (legacy + cloud).
Experience managing distributed teams or multi-site operations.
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$67k-93k yearly est. 21d ago
Dir, IT Marketing Systems
Tractor Supply Company 4.2
Senior information technology manager job in Brentwood, TN
The Director, IT - Marketing Technology (MarTech) is responsible for defining, delivering, and operating Tractor Supply Company's end-to-end marketing technology ecosystem. This role owns the technology vision, architecture, and execution across customer data, personalization, loyalty, campaigns, content, paid media, and digital growth platforms. This leader partners closely with Marketing, Digital, Data, and Analytics teams to enable customer-centric, data-driven, and AI-powered experiences at scale. The role is accountable for platform stability, security, governance, performance, and innovation while ensuring strong alignment with enterprise technology strategy and business outcomes.
**Essential Duties and Responsibilities (Min 5%)**
+ Define and execute the enterprise MarTech vision and roadmap, aligning with business objectives across brand, performance marketing, loyalty, and customer experience.
+ Lead the evolution of the MarTech stack, including CDP, campaign management, personalization, content, loyalty programs, ad tech, and digital optimization platforms.
+ Partner with Marketing and Digital leadership to translate business strategies into scalable, secure, and future-ready technology solutions.
+ Direct the design, development, integration, and support of core marketing platforms, including Customer data platform and identity resolution, Loyalty and rewards platform, AdTech and Media activation, Campaign management and Orchestration, AdTech and Media activation platform.
+ Establish and enforce data governance, data quality, consent management, and privacy standards across marketing technologies, partnering with Data, Analytics, and Security teams to ensure regulatory compliance. Enable trusted, actionable customer data to support analytics, attribution, and AI/ML-driven marketing use cases.
+ Lead the adoption of AI and machine learning capabilities across marketing use cases, including predictive modeling and propensity scoring, next-best-action and real-time personalization, marketing optimization and attribution, and the application of generative AI to create and enhance content, offers, and customer insights.
+ Lead and develop managers, architects, engineers, and delivery teams responsible for MarTech platforms.
+ Ensure high availability, performance, scalability, and security of all MarTech systems.
+ Own MarTech budgets, forecasting, and investment prioritization while leading vendor strategy, selection, and performance management to ensure value, scalability, and accountability.
+ Negotiate contracts and manage external partners to ensure solutions are delivered on time, within budget, and aligned to business objectives.
+ Act as a trusted technology advisor to Marketing, Digital, Merchandising, Loyalty, and Analytics leaders, ensuring clear and proactive communication on platform health, roadmap progress, risks, and opportunities. Collaborate closely with Enterprise Architecture and IT leadership to ensure alignment with enterprise technology standards and strategic direction.
**Required Qualifications**
_Experience:_ Possess 10+ years of IT experience with significant leadership experience across Marketing Technology, digital platforms, or customer data ecosystems, including a proven track record of managing and developing IT leaders and cross-functional teams.
_Education_ : Bachelor's degree in computer science, ManagementInformation Systems, or related technical field is preferred. Any suitable combination of education and experience will be considered.
_Professional Certifications_ : None
**Preferred knowledge, skills or abilities**
+ Deep expertise in MarTech platforms, including CDP, campaign management, personalization, loyalty, content, and ad tech.
+ Strong understanding of data architecture, data governance, identity resolution, and privacy-by-design principles.
+ Experience enabling SEO, AEO, and GEO strategies through technology platforms.
+ Demonstrated success leveraging AI/ML in marketing, analytics, or customer experience use cases.
+ Strong background in enterprise architecture, integration patterns, and cloud-based platforms.
+ Financial acumen with experience managing large technology budgets
**Working Conditions**
+ Normal office working conditions
**Physical Requirements**
+ Sitting
+ Standing (not walking)
+ Walking
+ Kneeling/Stooping/Bending
+ Lifting up to 10 pounds
**Disclaimer**
_This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor._
**Company Info**
At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future.
Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service.
Please visitthis link (********************************************************************** for more specific information about the benefits and leave policies applicable to the position you're applying for.
**ALREADY A TEAM MEMBER?**
You must apply or refer a friend through our internal portal
Click here (**************************************************************************
**CONNECTION**
Our Mission and Values are more than just words on the wall - they're the one constant in an ever-changing environment and the bedrock on which we build our culture. They're the core of who we are and the foundation of every decision we make. It's not just what we do that sets us apart, but how we do it.
Learn More
**EMPOWERMENT**
We believe in managing your time for business and personal success, which is why we empower our Team Members to lead balanced lives through our benefits and total rewards offerings. For full-time and eligible part-time TSC and Petsense Team Members. We care about what you care about!
Learn More
**OPPORTUNITY**
A lot of care goes into providing legendary service at Tractor Supply Company, which is why our Team Members are our top priority. Want a career with a clear path for growth? Your Opportunity is Out Here at Tractor Supply and Petsense.
Learn More
Join Our Talent Community
**Nearest Major Market:** Nashville
$119k-145k yearly est. 14d ago
Senior Director, IT Operations
Holley Performance
Senior information technology manager job in Bowling Green, KY
Holley is in the middle of a major transformation-and we're looking for an experienced Senior Director of IT Operations to ensure the backbone of our technology runs smoothly every single day. This role owns the delivery of reliable, secure, and efficient IT services across the enterprise, overseeing infrastructure, enterprise applications, and end-user support.
This is a high-impact leadership position that blends strategic oversight with operational execution. You'll lead a team of managers and engineers who keep Holley connected, productive, and future-ready. From cloud platforms to ERP systems to frontline service delivery, your job is to ensure IT operations not only work-but scale with the business.
If you're a hands-on leader who can drive operational excellence, coach high-performing teams, and bring clarity to complexity-this is the opportunity to make your mark.
Key Responsibilities:
Operational Leadership
Lead IT Operations teams responsible for infrastructure, enterprise applications, and end-user support.
Ensure system availability, reliability, and performance across all platforms.
Drive operational discipline through metrics, dashboards, and continuous improvement practices.
Establish and enforce IT service management (ITSM) processes for incident, change, and problem management.
Infrastructure & Applications
Oversee on-premises, hybrid, and cloud infrastructure-ensuring security, scalability, and cost efficiency.
Manage the lifecycle and health of enterprise applications, including ERP, WMS, CRM, and collaboration platforms.
Ensure robust disaster recovery, backup, and business continuity capabilities.
End-User Experience
Lead the Service Desk and field support functions to deliver a best-in-class employee experience.
Champion self-service, automation, and knowledge management to improve efficiency.
Drive a customer-first culture within IT operations.
Governance, Security & Compliance
Partner with IT Security to ensure compliance with SOX, TISAX, and other regulatory frameworks.
Implement and maintain controls to support audit readiness.
Embed proactive monitoring and risk management into daily operations.
People Leadership
Lead, mentor, and develop IT managers and their teams-building a high-performance, customer-centric culture.
Recruit, retain, and grow top IT talent.
Foster collaboration and alignment across IT and business stakeholders.
Strategic Contribution
Collaborate with the CIO and IT leadership team to shape IT strategy and roadmaps.
Provide operational insights to inform major technological initiatives and investments.
Identify opportunities to modernize infrastructure, streamline support, and leverage automation.
What You Bring
12+ years of progressive IT operations leadership, with 5+ years in a seniormanagement role.
Proven success overseeing infrastructure, enterprise applications, and end-user services.
Strong knowledge of ITSM practices, infrastructure technologies, and cloud platforms (AWS, Azure, etc.).
Experience in manufacturing, distribution, or consumer brands preferred.
Excellent communication and stakeholder management skills-you can translate tech into business impact.
Track record of building and leading high-performing teams.
Bonus Points For
ITIL certification and experience implementing ITSM frameworks.
ERP and WMS platform experience in a global or multi-site environment.
Familiarity with cybersecurity standards (e.g., TISAX, NIST, ISO 27001).
Demonstrated success driving automation and operational efficiency.
$109k-176k yearly est. Auto-Apply 60d+ ago
Information Technology Professional
U.S. Navy 4.0
Senior information technology manager job in Bowling Green, KY
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
$49k-69k yearly est. 15d ago
Telecom Manager/NOC Manager/ in Alabama, Tennessee, Mississippi
Inabia Software & Consulting
Senior information technology manager job in Brentwood, TN
The Sr. Manager, Voice / Switching Platforms will lead the planning, deployment, and operation of our voice switching and UC platforms (MetaSwitch, BroadWorks) and must deeply understand telecom networks, carrier operations, and regulatory environments. You will manage a team of engineers, oversee platform reliability, integrate new services, drive roadmap decisions and be the point of contact for resolving complicated & escalated customer service impacting issues. You will act as the bridge between operations, customer escalations from Tier2, architecture, product, and vendors to deliver world-class telecom services.
Key Responsibilities
Lead a team of voice engineers and operations staff supporting MetaSwitch / BroadWorks platforms.
Oversee feature rollouts, upgrades, patches, capacity expansions, and migrations.
Define architecture, standards, and best practices for voice switching / services.
Ensure high availability, redundancy, disaster recovery, and performance SLAs.
Troubleshoot and lead resolution of critical outages or escalations.
Interface with vendors (MetaSwitch / Microsoft, BroadWorks / other 3
rd
party vendors) for support, roadmap, and escalations.
Collaborate on service design and new offerings (e.g. VoIP, IP Network, unified communications).
Manage budgets, vendor contracts, and licensing.
Forecast capacity and plan for future growth.
Maintain documentation, runbooks, process improvements, escalation playbooks.
Stay current with industry trends (cloud voice, microservices, SIP evolution, 5G/IMS integration) and propose enhancements.
Required Qualifications / Skills
Bachelor's degree in electrical engineering, Computer Science, Telecommunications, or related field.
20+ years in voice / telecom engineering, with at least 10+ years in a leadership role.
Deep hands-on experience with MetaSwitch (switching, feature server, provisioning, interconnect).
Strong experience with BroadWorks / BroadSoft or equivalent UC / switching platforms.
Solid understanding of SS7, SIP, RTP, codec interworking, QoS, signaling protocols.
Experience with Session Border Controllers (SBCs), interconnect, SIP trunking, interworking gateways.
Experience in migrations or greenfield deployments is a plus.
Strong leadership, vendor management, and communication skills.
Ability to manage operations, outages, and escalations.
Planning, budgeting, documentation, process orientation.
Familiarity with emergency services (911 / NG9-1-1), regulatory compliances.
Willingness to be on-call or handle critical issues after hours, as needed.
Carrier Network Architecture: Deep understanding of Class 4 & 5 switching, routing, and call signaling (SIP, SS7, ISUP, SIP-I).
VoIP and TDM Interconnects & Peering: Knowledge of SBCs, Media Gateways, Softswitches.
Traffic Management: Experience with Least Cost Routing (LCR), QoS, traffic optimization.
Number Portability, CNAM & ENUM: Understanding of numbering plans and local/national routing databases.
OSS/BSS Systems: Familiarity with operational systems for provisioning, mediation, billing, and fault management.
Network Security: Awareness of fraud management, Fraud prevention, SIP security, and firewall/NAT traversal.
Cloud & Virtualization: Exposure to NFV, SBC virtualization, and cloud-based carrier platforms is increasingly valuable.
Exposure to international voice termination, wholesale VoIP, or carrier interconnect management.
Preferred / Nice-to-Have
Experience with cloud voice / microservices / containerization of telecom functions.
Experience integrating with IMS / 5G / VoLTE / VoWiFi.
Prior exposure to hybrid switch / UC architectures (legacy + cloud).
Experience managing distributed teams or multi-site operations.
$67k-93k yearly est. Auto-Apply 50d ago
Learn more about senior information technology manager jobs
How much does a senior information technology manager earn in Hendersonville, TN?
The average senior information technology manager in Hendersonville, TN earns between $84,000 and $144,000 annually. This compares to the national average senior information technology manager range of $98,000 to $179,000.
Average senior information technology manager salary in Hendersonville, TN
$110,000
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