Sr Manager, Technology Engineering - Identity & Access Management
Recruiting: VA - Richmond, United States of America, Richmond, VirginiaSr Manager, Technology Engineering - Identity & Access Management
Capital One is seeking a Sr Manager, Technology Engineering within the Identity and Access Management organization to lead a team responsible for engineering, operational support and service delivery of enterprise level Directory Services platforms that include Active Directory, Azure & AWS Active Directory, Google Cloud Domain Directory and related software technologies. Candidates must be an experienced people manager, a technical expert in Directory Service technologies, software automation through CI/CD pipelines, directory security, be self-motivated, and must be able to work well in a fast paced, results focused and geographically dispersed environment.
Candidates for this role should have expert level knowledge in complex enterprise level Active Directory environments, software management and CI/CD pipelines tools. Candidates should have strong people management, team building, and mentoring skills to grow and lead a geographically dispersed team. As Directory Services is leveraged by the enterprise and Lines of Businesses, candidates must have strong communication, influencing and collaboration skills to partner with our customers.
Candidates should be passionate about leading a team responsible for delivering a secure, stable and continually improving environment. In addition, candidates should welcome the challenge of developing automated solutions, delivering security tools or processes, integrating new technologies, and the opportunity to work on cloud based platforms from AWS, Microsoft, and Google.
Lead a team of engineers responsible for the 24x7x365 operational support, administration, and service delivery of Capital One's enterprise Active Directory in a hybrid on-premises and cloud hosted environment that includes software used by the enterprise.
Manage and secure the enterprise identity cloud directories including Microsoft Azure AD, AWS Microsoft AD, and Google Cloud Domain Directory along with the required sync technologies
Guide software engineering principles, patterns and practices for designing, building and instrumenting scalable, resilient and secure systems or solutions through CI/CD pipelines
Coordinate efforts including major version upgrades, automated monitoring and auditing infrastructure, and other engineering initiatives to insure a robust, agile and secure environment
Partner with lines of business and other technology teams to support the design, delivery, and support of new products and services
Partner with lines of business to integrate business applications into the Directory Services environment
Lead and/or participate in troubleshooting complex incidents with other technology teams
Coach, mentor, develop and grow the Directory Platforms team
Be the liaison between Directory Services team members, incident management representatives, and business leads during incident calls and follow-up actions
Analyze patterns and incident trends to facilitate root cause analysis and develop continuous improvement action plans
Act as project lead or participate as a team member on cross IAM projects
Lead recovery exercises for Directory Services and support large scale application disaster recovery exercises on-premises and in the cloud
Manage, review and approve standard operational procedures and work instructions
Manage and socialize Directory Services service performance metrics to all levels of management
At least 5 years of Active Directory experience
At least 2 years of experience with Continuous Integration and Continuous Delivery of software
At least 2 years of people management experience
Bachelor's or Master's degree in Computer Science, Information Systems, Engineering or Mathematics
At least 8 years of Active Directory experience including the engineering, directory security, operational support, and implementation of highly complex enterprise solutions
At least 2 years of experience managing an Active Directory operations or engineering team
At least 3 years of experience supporting Active Directory in a cloud hosted environment from AWS, Microsoft, or Google
At least 3 years of experience with cloud-based directories such as Microsoft Azure, AWS Microsoft AD, and Google Cloud Domain Directory
At least 1 year of experience with Agile and ITIL methodologies
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
$118k-169k yearly est.