What does a senior information technology manager do?
A senior information technology manager is responsible for monitoring the efficiency and performance of the company's technology and network systems. Senior information technology managers oversee technology infrastructures and operations, ensuring the processes adhere to the company policies and regulations. They analyze the schematics and specifications of computer systems, maintaining the safety and security across all networks to prevent unauthorized access. A senior information technology manager must have extensive knowledge of the technology industry, as well as a strong command of programming languages.
Senior information technology manager responsibilities
Here are examples of responsibilities from real senior information technology manager resumes:
- Manage QA and set and ensure compliance with development standards.
- Develop methodology and process to rationalize, evaluate, and manage global freight forwarders.
- Manage a team that maintain, enhance, and support finance and payroll applications.
- Lead brainstorming and prototyping with application teams on the edge of new technical capabilities (e.g.
- Upgrade all desktops/laptops from WinXP to Win7 deploying a manage, stable and secure OS build.
- Upgrade and manage company web sites in WordPress, using plug-ins, theme and PHP customization.
- Propose and deploy a cost savings sourcing and logistics solution.
- Manage a team of up to 22 resources including Java developers, QA analysts, incident analysts and offshore contractors.
- Provide governance and oversight to ensure business alignment.
- Recommend strategies for business process improvement through automation solutions, while maintaining a serviceable, cost-effective infrastructure and design environment.
- Aid several clients with IIS for their websites.
- Create and update the processes and procedures for ITSM.
- Support bond development and oversight for district technology bonds.
- Create HTML email templates and newsletters for e-mail marketing campaigns.
- Develop PL/SQL API programs for interface with automate outbound fax server.
Senior information technology manager skills and personality traits
We calculated that 9% of Senior Information Technology Managers are proficient in Project Management, Cloud, and Architecture. They’re also known for soft skills such as Analytical skills, Business skills, and Communication skills.
We break down the percentage of Senior Information Technology Managers that have these skills listed on their resume here:
- Project Management, 9%
Program & Project Management: Cross-organization, cross-application, technology delivery, change management, release management & production quality management.
- Cloud, 8%
Managed operational and escalation/incidents of core services including connectivity, applications and services hosted in both cloud and legacy bare-metal environments.
- Architecture, 6%
Led and integrated a DevOps group responsible for strategy, infrastructure architecture, automated release/deploy pipeline, and operational responsibility.
- Customer Service, 5%
Direct projects providing internet-focused strategy expertise, strategic marketing, branding, research services, customer service and technology administration.
- SR, 4%
Managed two direct reports in Sr. Business Analyst positions, and 5 - 10 consultant developers on projects, some offshore.
- Emerging Technologies, 3%
Evaluated emerging technologies and products; maintained vendor relationships for supporting and enhancing corporate business and operations.
Common skills that a senior information technology manager uses to do their job include "project management," "cloud," and "architecture." You can find details on the most important senior information technology manager responsibilities below.
Analytical skills. The most essential soft skill for a senior information technology manager to carry out their responsibilities is analytical skills. This skill is important for the role because "it managers must analyze problems and consider and select the best ways to solve them." Additionally, a senior information technology manager resume shows how their duties depend on analytical skills: "prevented data loss from sharepoint 2003 environment when the environment experienced catastrophic failure. "
Business skills. Another soft skill that's essential for fulfilling senior information technology manager duties is business skills. The role rewards competence in this skill because "it managers must develop and implement strategic plans to reach the goals of their organizations." According to a senior information technology manager resume, here's how senior information technology managers can utilize business skills in their job responsibilities: "improved business work flow processes while implementing automated processes for all it and business operations.(sharepoint). "
Communication skills. senior information technology managers are also known for communication skills, which are critical to their duties. You can see how this skill relates to senior information technology manager responsibilities, because "it managers must explain their work to top executives and give clear instructions to their subordinates." A senior information technology manager resume example shows how communication skills is used in the workplace: "managed a team of 7, including hr business capabilities business analysts, reporting analysts and the corporate communication support team. "
Leadership skills. For certain senior information technology manager responsibilities to be completed, the job requires competence in "leadership skills." The day-to-day duties of a senior information technology manager rely on this skill, as "it managers must lead and motivate it teams or departments so that workers are efficient and effective." For example, this snippet was taken directly from a resume about how this skill applies to what senior information technology managers do: "partner with hr and leadership team to optimize employee engagement, productivity and organization health index. "
Organizational skills. A commonly-found skill in senior information technology manager job descriptions, "organizational skills" is essential to what senior information technology managers do. Senior information technology manager responsibilities rely on this skill because "some it managers must coordinate the work of several different it departments to make the organization run efficiently." You can also see how senior information technology manager duties rely on organizational skills in this resume example: "designed organizational templates for future agency sharepoint site. "
The three companies that hire the most senior information technology managers are:
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Compare different senior information technology managers
Senior information technology manager vs. Systems manager
A systems manager is responsible for monitoring the operations of the information technology department, evaluating staff performance, developing strategic procedures to maximize productivity, and identifying business opportunities that would generate more revenues and profitability for the company. Systems managers inspect company networks to ensure the efficiency of the technology systems, conducting regular diagnostic tests, and installing upgrades to boost optimization. A systems manager must have excellent knowledge of the technology industry, as well as a strong command in programming languages and system codes to maintain the security of the company's database.
These skill sets are where the common ground ends though. The responsibilities of a senior information technology manager are more likely to require skills like "cloud," "architecture," "strong problem-solving," and "sr." On the other hand, a job as a systems manager requires skills like "patients," "data entry," "troubleshoot," and "computer system." As you can see, what employees do in each career varies considerably.
Systems managers tend to make the most money working in the technology industry, where they earn an average salary of $116,351. In contrast, senior information technology managers make the biggest average salary, $143,891, in the professional industry.On average, systems managers reach lower levels of education than senior information technology managers. Systems managers are 6.5% less likely to earn a Master's Degree and 0.6% less likely to graduate with a Doctoral Degree.Senior information technology manager vs. Chief information officer
A chief information officer, also known as CIO, is responsible for the technological development within the company or organization. Primarily overseeing all information technology-related operations, a chief information officer takes the lead in setting the department's budget, developing strategies that will improve computer systems, and implementing policies to attain significant growth in profit and client base. Furthermore, a chief information officer is in charge of managing the workforce behind computer systems, ensuring their efficiency in accomplishing tasks and projects.
In addition to the difference in salary, there are some other key differences worth noting. For example, senior information technology manager responsibilities are more likely to require skills like "strong problem-solving," "sr," "excellent interpersonal," and "scrum." Meanwhile, a chief information officer has duties that require skills in areas such as "portfolio," "business strategy," "healthcare," and "strategic plan." These differences highlight just how different the day-to-day in each role looks.
Chief information officers earn a higher average salary than senior information technology managers. But chief information officers earn the highest pay in the agriculture industry, with an average salary of $154,502. Additionally, senior information technology managers earn the highest salaries in the professional with average pay of $143,891 annually.chief information officers earn similar levels of education than senior information technology managers in general. They're 1.1% more likely to graduate with a Master's Degree and 0.6% more likely to earn a Doctoral Degree.Senior information technology manager vs. Information technology supervisor, information technology
An information technology supervisor of information technology is primarily in charge of overseeing a company's IT operations, ensuring efficiency and smooth workflow. It is their duty to spearhead projects, set goals and objectives, coordinate staff, manage budgets and timelines, perform installations and upgrades, and develop strategies to optimize operations. They must remain knowledgeable of the latest technologies, liaise with external parties, and produce progress reports. Furthermore, as a supervisor, it is essential to monitor the performance of the IT teams, all while enforcing the company's policies and regulations.
Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from senior information technology manager resumes include skills like "cloud," "architecture," "strong problem-solving," and "sr," whereas an information technology supervisor, information technology is more likely to list skills in "database," "troubleshoot," "performance reviews," and "printers. "
Information technology supervisors, information technology earn the highest salary when working in the energy industry, where they receive an average salary of $116,415. Comparatively, senior information technology managers have the highest earning potential in the professional industry, with an average salary of $143,891.information technology supervisors, information technology typically earn lower educational levels compared to senior information technology managers. Specifically, they're 8.7% less likely to graduate with a Master's Degree, and 1.0% less likely to earn a Doctoral Degree.Senior information technology manager vs. Senior project manager
Senior project managers are experienced employees assigned to oversee a specific project in the organization. They manage the project from conception to execution. They are onboard the project from the ideation phase, providing valuable insights to ensure the success of the project. Senior project managers are also in charge of managing the budget, ensuring that the expected timelines are followed, adjusting strategies when needed, and guiding project team members. It is important for senior project managers to be good leaders and communicators. They should be able to balance the interests of all the stakeholders involved in the project. They should have good interpersonal skills and decision-making skills.
Types of senior information technology manager
Updated January 8, 2025
