Director, Architecture
Senior information technology manager job in Boston, MA
At Fidelity Brokerage, we are seeking an accomplished Cybersecurity Solutions Architect to support the Brokerage Solution Architecture team in defining secure, end-to-end technology strategy for the retail brokerage customer experience. In this role, you will lead efforts to continuously improve the cybersecurity posture and practices within the Brokerage technology Architecture and Engineering organizations in collaboration with Enterprise cybersecurity efforts.
The Expertise You Have
An ideal candidate will have a solid cybersecurity background and proven experience building secure, scalable systems within FinTech. The ideal candidate will also have an effective combination of interpersonal and technical skills enabling them to work effectively within large organizations, building relationships and collaborating with architecture, product owners, engineering, QA, and customers to bring new experiences and capabilities to market.
The Skills You Bring
7+ years of experience in cybersecurity engineering, developing cybersecurity programs, policies, and guidelines, and implementing mitigating controls within large-scale infrastructure portfolios
Proficient in Cloud Architectures, services, and patterns
7+ years of experience in software engineering delivering web and/or desktop applications
Experience with DevSecOps and authoring CI/CD automation
Deep understanding of well-architected framework implementation: Operational Excellence, Security, Reliability, Performance Efficiency, and Cost optimization
Proven leadership in Zero Trust architecture for hybrid and multi-cloud environments
Familiarity with secrets management and certificate lifecycle automation
Relevant certifications - CISSP, CCSP, ITIL, or equivalent
Solid understanding of cryptography controls and enterprise PKI operations
Practical use of Infrastructure as Code for secure repeatable builds
The base salary range for this position is $126,000-255,000 USD per year.
Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors.
Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.
We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.
Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.
Certifications:Category:Information Technology
Senior Manager, Risk Management
Senior information technology manager job in Westborough, MA
Are you curious about solving complex business challenges for a leading convenience retailer? Do you have a passion for cross functional collaboration? Then you may be the perfect addition to our team!
Cumberland Farms is a member of the EG America family of brands. EG America is one of the fastest-growing convenience store retailers in the United States, committed to becoming America's #1 ‘one-stop' destination. The business has an established pedigree of delivering excellent fuel, grocery and merchandise, and food service. Headquartered in Westborough, Massachusetts, our Company has grown to over 1,500+ locations across the United States employing over 18,000 team members. You can find us operating under the following store banners: Certified Oil, Cumberland Farms, Fastrac, Kwik Shop, Loaf N Jug, Minit Mart, Sprint Food Stores, Tom Thumb, Turkey Hill, and Quik Stop. Our headquarters in Westborough, MA is home to our Store Support Center, Company Warehouse, and Culinary Center.
What We Offer:
Competitive Wages
Work today, get paid tomorrow through our earned wage access program*
Paid Time Off
Medical/Health/Dental Coverage
401K with Company Match
Team Member Discounts
Tuition Reimbursement
Employee Assistance Program
Health Savings Account
Company Spirit Days
Employee recognition and awards
And much more!
Position Summary:
This position will provide the primary support to the Director, Global Risk Management and will have indirect support from an Insurance and Claims Specialist. Duties include, but are not limited to, management of the insurance renewal process and certificate of insurance program. The position requires review of insurance terms and conditions of vendor contracts. The position will be asked to assist the Director in other areas such as business continuity and enterprise risk management as applicable.
Responsibilities:
Work closely with the company's insurance broker(s) and company personnel to collect and submit underwriting data for all property and casualty lines of business
Manage the company's third-party certificate of insurance compliance program
Work with the Director to create standard insurance terms and conditions for vendor contracts and leases
Review and comment on the insurance terms and conditions of vendor contracts and leases
Work with Director on claims management and loss control strategies
Assist Director in preparing parts of the Risk Management Department budget
Provide summary reports to Director
Must be able to perform the essential functions of this position with or without reasonable accommodation
Working Relationships:
Able to collaborate cross-functionally with other teams in the company (E.g.., Legal, Safety, HR)
Minimum Education: Bachelor's degree in risk management & insurance, finance, accounting, or business administration
Preferred Education: Bachelor's degree in risk management & insurance, finance, accounting, or business administration
Minimum Experience: 8-12 years in the risk management or insurance field working in a corporate risk department or as an insurance broker or consultant handling large accounts
Preferred Experience: 8-12 years in the risk management or insurance field working in a corporate risk department or as an insurance broker or consultant handling large accounts
Licenses/Certifications: CPCU, ARM or CRM preferred
Soft Skills/Competencies:
Excellent oral and written communication skills
Strategic thinker
Ability to foster teamwork and build collaborative relationships
Strong interpersonal skills
Proficient in Microsoft Office Suite (Excel, Word, PowerPoint)
Ability to work collaboratively with outside consultants and partners
Able to drive outside consultants and partners to meet deliverable deadlines
Travel: Limited travel required (5%)
Hours & Conditions: Typically, Monday to Friday, 8+ hour days in an office setting, may be able to work 1 day from home with manager's approval.
Physical Requirements: Minimal physical effort required, sitting / standing at computer for long periods of time. Ability to maneuver and lift up to 10 lbs.
At EG America, it's important that our employees reflect the world we live in and the communities we serve. We celebrate our differences, so your unique background and skillset could bring a wonderful new perspective to our team. If you have a passion for delivering exceptional results, thrive in a fast-paced corporate environment, and bring experience in business management or related areas, we'd love to meet you - even if you don't meet every single requirement.
Consistent with Massachusetts Pay Transparency Law, we're sharing the base salary range for this position. Final pay within this range will be based on your skills, experience, and qualifications.
Base pay represents just one part of our total rewards approach. We're proud to offer a variety of financial and non-financial benefits that invest in your overall growth, well-being, and career journey.
SR IT Network Solutions Manager
Senior information technology manager job in Marlborough, MA
The Sr. IT Network Solutions Manager is responsible for designing, implementing, and managing the organization's network infrastructure across LAN, WAN, WiFi, and Cloud environments. This role ensures optimal performance, security, and scalability of enterprise networks, with strong focus on Fortinet SD-WAN, Aruba LAN, WiFi, and Data Center connectivity. The position also involves managing vendor relationships, telecom billing, and leading a team of network engineers to support business objectives.
Key Responsibilities:
Network Design & Management
Leads network strategy and operations, ensuring resilient Wi-Fi performance and connectivity across retail store environments and high-volume distribution centers with extensive mobile device usage.
Lead design, implementation, and maintenance of LAN, WAN, SD-WAN (Fortinet), and Aruba WiFi environments.
Oversee Data Center network infrastructure, ensuring high availability, redundancy, and security.
Plan and execute network upgrades, migrations, and optimization projects.
Manage Cloud connectivity (AWS, Azure, GCP, etc.) and hybrid network integrations.
Ensure adherence to network performance, reliability, and security standards.
Operations & Troubleshooting
Monitor network performance and proactively resolve incidents, outages, and capacity issues.
Define and enforce network policies, configurations, and documentation standards.
Collaborate with cybersecurity teams to maintain secure connectivity and implement network segmentation as per industry standards and business requirements.
Vendor & Telecom Management
Manage relationships with network vendors, ISPs, and telecom carriers.
Review, negotiate, and optimize telecom and WAN contracts for cost efficiency.
Oversee telecom billing, invoice validation, and cost allocation.
People & Project Management
Lead, mentor, and develop a team of network engineers and support staff.
Manage project timelines, budgets, and cross-functional coordination for infrastructure initiatives.
Provide strategic input on network architecture, capacity planning, and technology roadmap.
Compliance & Reporting
Ensure compliance with corporate and regulatory security standards and business requirements.
Maintain comprehensive documentation, reports, and performance dashboards.
Support internal and external audits related to network operations.
Required Skills & Qualifications:
Bachelor's degree in computer science, Information Technology, or related field
7-10 years of hands-on experience managing enterprise networks.
Strong knowledge of routing protocols (BGP, OSPF), firewall configurations, and network monitoring tools.
Experience in vendor and contract management, including telecom billing oversight.
Excellent leadership, communication, and stakeholder management skills.
Relevant certifications such as Fortinet NSE 4-7, Aruba Certified Mobility Professional (ACMP), CCNP/CCIE, or AWS/Azure networking certifications preferred.
Proven expertise in:
Fortinet SD-WAN design and deployment.
Aruba LAN, WiFi design and deployment.
Data Center network operations and routing/switching (Cisco/Aruba/Fortinet).
Cloud connectivity (VPN, Direct Connect, ExpressRoute, etc.).
Key Performance Indicators (KPIs):
Network uptime and availability
Incident resolution time and SLA adherence
Network cost optimization through vendor and telecom management
Successful completion of infrastructure projects within time and budget
Team performance, engagement, and skill development
Senior Director, Information Technology
Senior information technology manager job in Walpole, MA
The Senior Director of Information Technology leads the global IT function at H&V, ensuring reliable systems, secure infrastructure, and data-driven solutions that enable the company's manufacturing, commercial, and financial operations.
This role focuses on execution excellence, operational reliability, and disciplined delivery of enterprise technology initiatives - including ERP/MES platforms, infrastructure, data analytics, and cybersecurity. The Senior Director partners closely with Finance, Operations, and Commercial leaders, and works collaboratively across Supply Chain, Quality, R&D, HR, and Compliance to ensure IT services and investments directly support business priorities and performance goals. This position reports to the CFO.
Key Responsibilities:
Leadership and Execution
Lead and develop a global IT organization focused on service and accountability.
Translate strategic objectives into executable IT plans and roadmaps.
Ensure reliable operation of core systems and infrastructure globally.
Strengthen IT governance, delivery processes, and performance metrics.
Systems and Platform Management
Oversee enterprise applications (Oracle, TIPS/Lovis, MES, Planful, etc.).
Lead ERP roadmap execution in partnership with process owners.
Support Finance and Commercial teams with data and reporting accuracy.
Cybersecurity and Infrastructure
Maintain robust cybersecurity practices and network reliability.
Manage vendors and optimize service delivery
Business Partnership and Collaboration
Build strong relationships with plant and functional leaders.
Translate business requirements into technical solutions.
Communicate performance, budgets, and project updates clearly to leadership.
Success in the First 12 Months
1. Operational Reliability: Consistent system uptime and reliable IT service delivery.
2. ERP and Platform Execution: Achieve roadmap milestones and stakeholder alignment.
3. Financial and Vendor Discipline: Improve IT spend transparency and reporting.
4. Team and Culture: Strengthen trust through communication and responsiveness.
5. Cybersecurity: Standardize global infrastructure and security performance metrics.
Qualifications and Experience
8-10 years of progressive IT leadership experience in manufacturing or industrial environment.
Strong understanding of enterprise systems, data integration, and infrastructure.
Proven ability to lead through change and improve service delivery.
Experience managing vendors, budgets, and multi-site operations.
Excellent collaboration and communication skills.
Personal Attributes
• Hands-on operator - detailed yet strategic.
• Service-minded leader - responsive and dependable.
• Structured and reliable - delivers with discipline.
• Team builder - develops and empowers global IT staff.
• Calm communicator - clear and solutions-oriented.
Education
Bachelor's degree required; Master's or MBA preferred.
Travel: Up to 25%
Senior IT Director - Supply Chain Systems
Senior information technology manager job in Marlborough, MA
Senior Director of IT - Global Supply Chain Technology
Marlborough, MA (Onsite)
Full-Time | Executive Leadership
Base Salary: $185,000 - $250,000 + Bonus
An award-winning global organization, recognized repeatedly as one of the Best Places to Work, is seeking a Senior Director of IT - Global Supply Chain Technology to join its growing Global IT leadership team. This firm has experienced continual hyper-growth over many years, has earned countless industry awards, and is widely respected for its innovation, culture, and impact on a global scale.
This highly visible leadership role serves as a strategic business partner to global supply chain and operations leaders, helping shape and execute enterprise-wide technology strategies that support growth, efficiency, and operational excellence. The Senior Director will play a critical role in defining the global roadmap for supply chain systems while leading and developing a high-performing global IT organization.
Role Overview
Reporting to the VP of Corporate IT Solutions, this role is responsible for developing and deploying a comprehensive IT solution roadmap supporting global supply chain operations, including Plan-to-Make, Source-to-Pay, and Order-to-Deliver processes. The Senior Director will own executive-level business partnerships, ensure the success of enterprise technology solutions, and provide direct leadership to a global IT team delivering innovative systems across supply chain, manufacturing, and operations.
This position is onsite in Marlborough, MA.
Key Responsibilities
Serve as the senior IT business partner for Global Supply Chain and Operations, collaborating closely with executive leadership
Define and execute a global IT strategy and roadmap supporting planning, manufacturing, sourcing, order management, and logistics
Lead large-scale ERP and enterprise technology initiatives, ensuring alignment with business strategy and regulatory requirements
Own executive relationships and ensure delivery of high-impact, scalable business system solutions
Provide direct leadership to a global IT organization, fostering innovation, accountability, and talent development
Deliver quarterly IT business reviews to senior Supply Chain and Regulatory leadership
Partner with internal IT leaders to ensure governance, compliance, and roadmap alignment across global initiatives
Qualifications & Experience
10+ years of IT leadership experience driving global technology solutions, ideally in regulated or complex enterprise environments
Proven experience leading large-scale ERP implementations and enterprise platforms (Oracle ERP required; Oracle Cloud preferred)
Deep expertise in global supply chain operations, with additional exposure to Finance, Accounting, HR, Quality, or Regulatory operations preferred
Strong understanding of planning, scheduling, manufacturing, sourcing, order management, and logistics at a global scale
Bachelor's degree in Business Administration, Computer Science, Supply Chain, or related field; MBA preferred
10-15 years of consulting, IT leadership, and/or business operations experience preferred
Core Skills & Capabilities
Exceptional communication and executive presentation skills
End-to-end understanding of enterprise systems, including business process design, requirements gathering, testing, data migration, change management, and cutover strategies
Ability to translate enterprise strategy into actionable technology solutions and business outcomes
Strong analytical skills with the ability to assess emerging technologies and industry trends
Proven success building, developing, and retaining high-performing global teams
Strong collaboration and partnership skills across IT and business functions
Demonstrated leadership in complex, matrixed global organizations
Leadership Attributes We Value
Inspires, develops, and leads diverse, high-performing teams
Builds trusted partnerships and is sought out for expertise and guidance
Communicates effectively at all levels of the organization
Influences outcomes, sets clear expectations, and delivers results
Operates with integrity, accountability, and a strong results orientation
Information Technology Training Manager
Senior information technology manager job in Boston, MA
IT Training Manager | Boston, MA - Hybrid (4 Days On-Site) | $110,000 - $150,000
A long-established Boston-based professional services firm is seeking a hands-on Learning & Development Manager to lead onboarding, training, and continuous education across the organization. This is a high-impact role in a lean, collaborative environment-ideal for someone who thrives on ownership, visibility, and direct engagement with end-users.
About the Role
You'll design and deliver firmwide training programs, support new software rollouts, and ensure a seamless experience for attorneys and staff. Responsibilities include:
New hire onboarding and role-based training
Live, virtual, and self-paced learning experiences
Software/application training (e.g., NetDocs, DMS)
Beta testing and UAT coordination
Building and maintaining training materials and documentation
Supervising one direct report (Training Coordinator)
What We're Looking For
7-10 years in software training, instructional design, or end-user support
Legal or professional services background preferred
Strong technical understanding of business/legal applications
Excellent communication and facilitation skills
Organized, proactive, and emotionally intelligent
Willing to be on-site in Boston 5 days/week (with future flexibility)
Able to travel to a satellite NH office 2-3 times/year
Why This Role
Join a firm with over 160 years of stability and reputation
Be the first point of contact for new hires-shape their journey
Make the role your own in a high-trust, low-hierarchy culture
Enjoy a collaborative team and direct access to leadership
Lifestyle Spending Account: $150/month for wellness, travel, and more
The firm are looking to begin interviews this week, feel free to reach out below to discuss further.
IT Delivery Head
Senior information technology manager job in Cambridge, MA
IT Delivery Head - Property & Casualty Insurance (P&C)
Cambridge, MA (3 Days Onsite - Hybrid)
We are looking for an experienced Delivery Head to lead end-to-end technology execution, client relationships, and business expansion for U.S. Property & Casualty Insurance accounts. The role requires a strategic leader skilled in managing large-scale delivery, onshore-offshore teams, and revenue growth while ensuring superior client satisfaction.
Must-Have Qualifications
B.Tech/B.E. or M.Tech/M.E. with 25+ years in IT services and 15+ years in P&C delivery.
Proven success in large enterprise delivery and onshore-offshore models.
Expertise in cloud (AWS/Azure), Agile methodologies, and stakeholder management.
Preferred
Experience in Guidewire, Duck Creek, digital modernization, and data analytics.
Ability to manage delivery teams of varying scale.
Key Responsibilities
Strategic Delivery & Portfolio Leadership
Lead product/platform delivery and ensure alignment with client and business goals.
Manage multiple P&C accounts and technology portfolios (legacy + greenfield).
Define delivery strategy, track metrics, budgets, resources, and team performance.
Client Engagement & Business Growth
Serve as primary onshore contact for senior client leaders.
Grow accounts and revenue in partnership with sales.
Lead RFI/RFP responses, demos, POCs, and governance sessions.
Drive client satisfaction, operational excellence, and financial outcomes.
Onshore-Offshore Delivery Management
Ensure seamless execution between global delivery centers.
Monitor staffing, visa readiness, and Agile delivery adoption.
Manage Managed Services across applications and infrastructure.
Capability Building & Team Leadership
Build and expand onshore delivery and consulting capability.
Hire, mentor, and develop senior leaders and cross-functional teams.
Foster CoPs, continuous learning, and innovation culture.
Technical Governance & Excellence
Guide P&C platform delivery (Guidewire, Duck Creek, etc.).
Establish strong SDLC, release, configuration, and compliance frameworks.
Evaluate new tools and support architecture decisions and ARBs.
Stakeholder & Cross-Functional Collaboration
Advise leadership on delivery strategy and industry opportunities.
Partner with ADM/AMS teams to enhance offerings and market positioning.
Drive efficiency, innovation, and solution development across teams.
Senior IT & Development Manager
Senior information technology manager job in Boston, MA
:
Deerpath Capital is a leading direct lending firm specializing in providing first lien, senior debt financing to middle market companies. Deerpath is focused on providing debt capital for acquisitions, refinancings, ownership transitions and growth capital to companies in the U.S. lower middle market. Deerpath has investment offices in New York, Boston, Chicago, Los Angeles and Fort Lauderdale, as well as overseas investor relations offices in London, Seoul, Tokyo and Brisbane. The firm employs approximately 100 employees globally.
Position Overview:
Deerpath Capital is seeking a Senior IT & Development Manager to lead the firm's technology strategy and development initiatives across multiple platforms. This individual will play a pivotal role in overseeing internal system development, integrations, and reporting, ensuring our technology supports the firm's growth and operational efficiency.
Key Responsibilities:
Systems Development & Oversight
Lead and manage Salesforce development projects, including customizations, integrations, automation, and user support.
Oversee Allvue configuration and development for portfolio management, fund accounting, and investor reporting.
Design and implement SQL-based reporting systems and interactive dashboards for analytics and business intelligence.
Architect and deploy a scalable data warehouse to centralize data and streamline firmwide reporting.
AI & Automation
Identify and implement AI-driven automation to enhance reporting, workflow efficiency, and data management.
Integrate LLM and machine-learning capabilities into Salesforce, Allvue, and core data environments.
Oversee secure deployment, governance, and monitoring of AI tools, ensuring compliance and data integrity.
Project Management
Partner with business stakeholders across departments to define requirements, scope initiatives, and deliver solutions on time and within budget.
Coordinate internal and external development resources, ensuring code quality, scalability, and adherence to security best practices.
Manage technology projects using Agile or hybrid methodologies, emphasizing clear communication and accountability.
Systems Administration & Integration
Maintain, optimize, and enhance core technology platforms.
Evaluate and implement new tools and integrations between Salesforce, Allvue, and other enterprise applications to improve workflow efficiency.
Security & Governance
Collaborate with IT and Compliance teams to ensure data integrity, cybersecurity, and adherence to regulatory standards.
Contribute to the firm's data governance framework, including access controls, auditability, and security policies.
Qualifications & Experience:
Bachelor's degree in Computer Science, Information Systems, or a related field; Master's degree preferred.
7+ years of experience in IT development, systems management, or data engineering roles.
Proven Salesforce administration and development experience (Apex, Lightning, integrations).
Skilled in SQL, relational databases, and ETL processes.
Experience with data warehousing, data modeling, and BI tools (Power BI, Tableau, or Snowflake).
Familiarity with Allvue, or the ability to develop product expertise.
Demonstrated project management experience (Agile, Scrum, or similar).
Knowledge of Python, API integrations, or modern data pipeline tools (Airflow, dbt, Fivetran).
Exposure to financial services, private credit, or private equity systems preferred.
Experience integrating cloud platforms (Azure, AWS) with enterprise applications.
Strong analytical, problem-solving, and communication skills.
Strategic mindset with a hands-on approach to implementation.
Experience with change management in system upgrades or consolidations.
Strong data governance and security awareness.
Automation mindset with the ability to identify and streamline manual processes.
Exceptional communication skills for translating technical concepts to non-technical audiences.
Experience leading small technical teams or mentoring junior developers.
Highly organized, detail-oriented, and capable of managing multiple concurrent initiatives.
Experience applying AI/ML or LLM-based tools to automate processes or enhance analytics.
Familiarity with modern AI platforms (e.g., Azure OpenAI, AWS Bedrock) or NLP/LLM integration concepts.
Understanding of AI governance, security, and safe model deployment.
Compensation Base Range: $130,000-$150,000, plus a competitive bonus
NO RECRUITERS or AGENCIES for this posting. Any unsolicited resumes sent to Deerpath will be considered Deerpath property. Deerpath will NOT pay a fee for any placements resulting from the receipt of any unsolicited resumes.
Deerpath Capital Management, LP is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected characteristics.
Information Technology Project Analyst
Senior information technology manager job in Marlborough, MA
MUST HAVES:
At least 3+ years of proven experience managing IT projects and working cross-functionally with technical teams
Proficiency with Power BI and Power Automate required
Working knowledge of SQL Server and database structures required
Key Responsibilities
Manage IT and business automation projects from planning through implementation
Work directly with clients and internal stakeholders to define project goals, gather requirements, and ensure successful outcomes
Develop business process automation using Microsoft tools including Power Automate, SharePoint, Lists, and Power Apps
Create and maintain reports and dashboards in Power BI and Microsoft Fabric
Oversee and support database-related work, ensuring proper design, data integrity, and relational structure
Apply AI fundamentals to improve workflows and analytics
Oversee project timelines, budgets, and communications
Senior GxP IT Validation Consultant
Senior information technology manager job in Boston, MA
Engagement: Corp-to-Corp or 1099
Duration: 12 months
We are seeking a Senior GxP IT Consultant to support the administration, compliance, and data enablement of regulated clinical and GxP systems. This role partners closely with Quality, Clinical Operations, and external vendors to ensure systems are compliant, well-governed, and operationally reliable across their lifecycle.
The ideal candidate is hands-on, comfortable operating independently, and brings strong experience across CSV/CSA, GxP systems administration, clinical data platforms, and reporting/analytics.
Key Responsibilities:
Provide day-to-day support and oversight for regulated GxP SaaS systems, including access management, periodic reviews, incident coordination, and release activities.
Support and maintain CSV/CSA documentation, including change controls, validation deliverables, and audit readiness artifacts.
Lead validation activities across the full lifecycle of GxP systems including planning, testing, deployment, and periodic review.
Partner with Quality, system owners, and vendors to ensure systems operate in compliance with 21 CFR Part 11, GxP, and data integrity expectations.
Coordinate system updates, vendor maintenance windows, and incident resolution efforts.
Support clinical data workflows and the end-to-end data lifecycle, including integrations, reporting, and downstream consumption.
Develop and maintain SQL-based reports, dashboards, and data extracts to support business and operational needs.
Participate in governance forums, project meetings, and validation walkthroughs as required.
Contribute to process standardization and continuous improvement across regulated systems.
Qualifications:
Required:
10+ years of relevant experience supporting GxP projects
Bachelor's or Master's in Computer Science, Information Systems, Life Sciences, Bioinformatics, or similar.
Experience in clinical systems configuration, data engineering, clinical data platform delivery, or module implementations.
Proficiency in SQL, Python, API development/integration, ETL tools (Informatica/Talend/Fivetran), metadata management, and data lineage practices.
Strong knowledge of system validation frameworks and compliance (21 CFR Part 11, GxP, audit readiness).
Excellent ability to translate business requirements into technical configurations, collaborate with cross functional stakeholders, and deliver module-based solutions.
Strong verbal and written communication skills
Able to work independently
Critical Skills:
CSV / CSA & GxP Compliance
GxP Systems Administration & Account Management
Release, Incident, and Vendor-led System Support
SQL-based Analytics, Data Pipelines & Reporting
Key Responsibilities
Must Have:
Strong experience supporting GxP-regulated clinical or enterprise systems
Hands-on knowledge of CSV/CSA frameworks and audit readiness
Understanding of clinical data platforms and data lifecycle management
Proficiency with SQL and data reporting/analytics
Ability to work independently and collaborate across vendors and business stakeholders
Preferred:
Experience working directly with vendors and business system owners
Program or small-team leadership experience
Familiarity with Elluminate or similar clinical data platforms
Exposure to Veeva or comparable regulated SaaS platforms
Senior Manager Consumer Insights
Senior information technology manager job in Framingham, MA
Senior Manager Consumer Insights - TJX Consumer & Business Insights
The Opportunity: Contribute To The Growth Of Your Career:
The Manager of Customer Analytics will lead development of two key capabilities within the Consumer & Business Insights team - Customer Behavior and Retail Landscape. The Customer Behavior capability leverages TJX internal customer data to better understand our shoppers, identify opportunities to drive incremental sales, and diagnose business questions. The Retail Landscape capability leverages external marketplace data to enhance our understanding of retail in general, benchmark internal performance v. the market, and identify opportunities for future growth. Together, these capabilities are critical to building a perspective of our customer base and market share growth opportunities. The Manager Of will set the vision and strategy for these capabilities, influencing peers and stakeholders in how data is used and analyzed, and recommending paths forward for driving business impact with insight. This position will manage a team of managers and senior analysts.
Your Impact:
Lead envisioning future opportunities to leverage and/or enhance customer behavior and retail landscape data to bring incremental value to CBI team and stakeholders, including the identification of external partners
Set strategic focus of team by developing strong, trusting relationships with CBI peers and business partners to identify areas of impact
Integrate data across sources to create compelling and actionable insights, while influencing across stakeholder groups to drive to action
Partner with peer CBI team insights and analytics team leads to identify and lead strategic application and insight generation leveraging customer and retail landscape data
Manage the quarterly earnings release reporting process, ensuring that the customer and marketing drivers of business performance are well understood by our CFO and Investor Relations team
Influence across wide stakeholder base to enhance understanding of the customer base, identify opportunities to drive divisional strategies with customer data
Manage team of four associates responsible for driving results in respective spaces
Who We Are Looking For: You:
Bachelor's degree; Minimum 8 years of experience in analytics, ideally with a customer or marketing focus
Experience working with large datasets to extract, manipulate and analyze customer data using analytical tools; SQL experience required
Excellent analytical and problem-solving skills with a strong attention to detail.
Strong oral and written communicator with proven experience translating analytics findings into business insights and influencing business partners to drive action and optimize business performance.
Experience in directing a team to develop, analyze, synthesize and communicate data and insights effectively
Experience influencing across a broad array of internal and external partners
Ability to translate business/marketing problems into analytical approaches
Ability to prioritize multiple, complex projects in a collaborative fast paced environment
Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental leave; EAP; incentive programs for management; auto/home insurance discounts; tuition reimbursement; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Location:
USA Home Office Framingham MA 550 Cochituate Rd
This position has a starting salary range of $113,600.00 to $147,700.00 per year. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. This position is eligible for an annual incentive as well as long-term incentives.
Senior Manager Clinical Pharmacology
Senior information technology manager job in Waltham, MA
Sr. Manager, Clinical Pharmacology
6 month contract
Must be able to work on a W2
Hybrid in Waltham, MA 3x per week
We have an exciting opportunity for a highly motivated and experienced quantitative clinical pharmacologist to join the team supporting the CNS therapeutic area as a key member of the Clinical Pharmacology, DMPK, and BA department. This individual will represent the function as a Clinical Pharmacology Lead and provide subject matter expertise on cross-functional project teams. The position includes core scientific responsibility for selecting optimal doses and dosage regimens in patients, integrating knowledge of PK/PD, quantitative modeling and simulation, drug development, TK, and nonclinical PK (ADME and DMPK). This role offers the opportunity to support multiple programs through participation on internal project working teams and will serve as a liaison between chemistry, life sciences, regulatory, and clinical operations. Hands-on modeling experience is desirable.
Requirements
Contribute to clinical program design, trial protocols, analysis plans, study reports, and regulatory submissions.
Conduct and oversee pharmacokinetic (NCA) analysis, exposure-response analysis, simulation-based trial design and dose selection, and population clinical pharmacology modeling.
Present strategy and defend outcomes of model-based approaches to internal governance boards and regulatory agencies.
Write or review clinical pharmacology components of regulatory documents and responses; participate directly in regulatory interactions.
Promote model-informed drug discovery and development through external collaboration, journal publication, and conference presentation.
Function effectively in a highly matrixed team environment.
Serve as an active contributor on multi-disciplinary project teams, providing innovative and progressive input.
Act independently within a highly matrixed clinical development organization and provide sound clinical pharmacology input to project teams.
Qualifications
Ph.D. or PharmD in Pharmaceutical Sciences, Pharmacometrics, or related field with 3+ years or 4+ years of pharmaceutical industry experience.
Demonstrated experience serving as a clinical pharmacology lead on development programs.
Strong understanding of pharmacokinetic theory, compartmental modeling and simulation, and statistical approaches utilizing current computational tools.
Working knowledge of cross-functional interfaces relevant to drug development and detailed understanding of non-clinical and clinical DMPK processes.
Programming experience in Phoenix required; additional experience in Monolix, R, WinNonlin, SAS, or Splus is desirable.
Current knowledge of FDA regulatory guidance related to nonclinical and clinical pharmacology; direct interaction with FDA including IND, NDA, and other submissions required.
Experience in non-compartmental and model-based PK and PK/PD analyses and incorporating data into manuscripts, study reports, and regulatory submission documents (INDs, NDAs, CTDs).
Excellent interpersonal, leadership, communication, and time-management skills; demonstrated experience managing internal and external personnel (including outsourced projects).
Clinical pharmacology experience with small molecules desired.
Experience with pharmacokinetic/pharmacodynamic modeling, bioanalytical analysis, and nonclinical ADME desired.
Knowledge and experience in CNS therapeutics desired.
Hands-on modeling experience desirable.
Technical Program Manager - Transit
Senior information technology manager job in Lawrence, MA
New York City Metropolitan Area (On-site) The Technical Program Manager shall provide leadership in systems and software engineering for large-scale Transit Programs, with a focus on Independent Verification and Validation (IV&V) of real-time, safety-critical train control and supporting systems.
Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.
This role requires previous systems and software Architect experience to ensure that technology implementations across transit infrastructure projects meet the highest standards of safety, performance, reliability, and compliance.
The technical manager serves as a senior technical authority supporting program management, engineering consultants, and agency leadership-bridging the gap between systems design, integration, and strategic oversight. xevrcyc
The individual will also engage with the Board of the Transit Agency, preparing reports, presentations, and performance metrics to communicate project health, risks, and outcomes effectively.
Director Managed Services (life sciences clients)
Senior information technology manager job in Boston, MA
Looking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with? Welcome to Zensar! Read on for more details on the role and about us.
What's this role about?
looking for Director, Managed Services. This is a strategic leadership position focused on delivering exceptional managed services for life sciences clients.
Role: Director, Managed Services
Base Location: Onshore (Boston preferred, but flexible)
Position type : Fulltime
Key Responsibilities
Service Delivery Leadership
Oversee end-to-end managed services operations for life sciences clients, ensuring SLAs and KPIs are consistently met or exceeded.
Managed services team supports standard life sciences applications such as Veeva, Salesforce, Snowflake, PowerBI, and Egnyte.
Implement best practices for process efficiency, automation, and quality assurance.
Team Management
Lead and inspire operational teams, fostering a culture of accountability, collaboration, and innovation.
Operational team spans US, nearshore, and offshore personnel.
Hire, train, and mentor staff to ensure high performance and career development.
Client Engagement
Serve as the primary point of contact for US-based client relationships, ensuring alignment with their business objectives.
Conduct regular business reviews with clients to assess performance, identify opportunities, and address challenges.
Collaborate with client stakeholders to design and implement tailored managed service solutions that drive measurable outcomes.
Act as a trusted advisor by providing insights on industry trends, regulatory changes, and best practices relevant to life sciences.
Partner with account management and sales teams to identify growth opportunities, including upselling and cross-selling additional services.
Ensure client satisfaction through proactive communication, issue resolution, and continuous improvement initiatives.
Cross-Functional Collaboration
Work closely with internal teams such as Operations, Finance, Sales, and Executives to ensure seamless service delivery.
Coordinate with technology teams to implement automation, data analytics, and platform enhancements that improve client outcomes.
Collaborate with marketing and business development teams to support client proposals, presentations, and strategic initiatives.
Facilitate knowledge sharing and alignment across departments to drive innovation and operational excellence.
Data Analytics & Insights
Develop and oversee data analytics strategies to measure service performance and client outcomes.
Utilize tools such as JIRA, Time Entry, SmartSheets, and BI platforms to generate actionable insights and dashboards.
Advantage Zensar
We are a digital solutions and technology services company that partners with global organizations across industries to achieve digital transformation. With a strong track record of innovation, investment in digital solutions, and commitment to client success, at Zensar, you can help clients achieve new thresholds of performance. A subsidiary of RPG Group, Zensar has its HQ in India, and offices across the world, including Mexico, South Africa, UK and USA.
Zensar is all about celebrating individuality, creativity, innovation, and flexibility. We hire based on values, talent, and the potential necessary to fill a given job profile, irrespective of nationality, sexuality, race, color, and creed. We also put in policies to empower this assorted talent pool with the right environment for growth.
At Zensar, you Grow, Own, Achieve, Learn.
Learn more about our culture: *****************************************
Ready to #ExperienceZensar?
Begin your application by clicking on the ‘Apply Online' button below.
Be sure to have your resume handy!
If you're having trouble applying, drop a line to ******************.
Senior Program Manager
Senior information technology manager job in Boston, MA
Full Time - Epic/EHR Program Manager
HYBRID - BOSTON MA - LOCAL W2 CANDIDATES ONLY
*Executive Roadmap * Portfolio Management * Project Management * Governance
EPIC EXPERIENCE STRONGLY PREFERRED
Maintain long term project and program roadmaps
Own continuous improvement of tools & process (driver diagram, annual exec roadmap/goal alignment discussions)
Communicate information from executive roadmaps to leadership and stakeholders.
Track and monitor (Epic Focused) project progress, develop comprehensive business cases including ROI and strategic benefits
Conduct financial assessments of proposed projects, prepare program proposals, anticipated outcomes, and alignment with organizational objectives.
Synthesize large and complex data sets into executive-ready summaries, presentations, and visualizations
Provide monthly and annual reporting related to project portfolio progress for stakeholders
Engage with interdisciplinary teams to manage all things related to IT Governance
Mentor & Support EPIC Project Managers helping to grow and develop the team
Ensure EHR governance framework, documentation and tools are maintained, functional and effective
JOB REQUIREMENTS
Bachelor's Degree
Epic Certification or PMP (desired not required)
10 Years of professional experience
5+ Years of Program/Portfolio Management including strong Governance experience
Experience leading project management teams and working with executive sponsors
Knowledge and experience with Epic, Service Now and/or Planview are strongly desired
Senior Project Manager - Commercial Roofing
Senior information technology manager job in Worcester, MA
Senior Project Manager (Commercial Roofing)
Worcester, MA
$125,000 - $150,000 + Benefits
Lead with impact! This is where you Take Charge and Elevate Your Career to the Next Level!
You'll join a top 50 contractor who are looking for their next leader, not as just another employee but as a key partner on every project.
You'll thrive in a team-focused, high-performance culture where your decisions, planning, and coordination shape outcomes and elevate standards.
This is your chance to manage high-value projects, lead field teams, and establish yourself as a cornerstone of the company's success in Massachusetts.
What's in it for you?
PTO
Year-end bonus
Vehicle + gas card
Relocation assistance
Flexible spending account
401(k) with company match
Health, Dental, and Vision and Life insurance
What they do?
This national commercial roofing and building envelope contractor has built a reputation for excellence through hard work, dedication, and strong relationships with top GC's, architects, engineers, and building owners.
Since the 90s, the company has grown into a leading platform that connects top talent with high-impact opportunities.
Now is an ideal time to join for career growth, broad project exposure, and the chance to play a key role in a billion-dollar business!
You're role
Oversee complex commercial roofing projects across TPO, PVC, and EPDM systems.
Lead planning, forecasting, resource allocation, and drive safety, quality, and profitability.
Liaise with executives, clients, and field teams to boost efficiency and support national growth.
What you'll need
5+ years as a Project Manager
3+ years' experience in commercial roofing
Proficiency in Procore software
Don't hesitate and APPLY NOW. No resume? No problem, just get in touch with me directly:
***************************** / (754) - 307- 0835
Not quite for you but know someone perfect? Refer a friend and if we place them, you get $1000!
IT Operations Manager
Senior information technology manager job in Boston, MA
We're looking for an IT Operations Manager to own and scale our IT function. This is a hands-on role today: you'll manage devices, support employees, maintain on-prem equipment, and build out the internal cloud infrastructure that powers our business. As the company grows, you'll take on a more strategic role - setting the IT roadmap, managing vendors, and building an IT team. You'll collaborate closely with our Cloud/SecOps team: aligning on security, integrations, and shared infrastructure, while owning the operations, employee-facing cloud systems, and support side of IT.
Responsibilities
Lead IT operations: endpoint management, device lifecycle, and vendor management.
Be hands-on with support: onboarding, troubleshooting, tickets, and escalations.
Manage on-prem hardware, office networking, and SaaS tooling.
Design and implement internal cloud infrastructure for IT operations (e.g., SSO/IdP, MDM, IAM, automation, SaaS integrations).
Support implementation of IT processes such as MFA, SSO, endpoint management, logging, and patch management.
Improve reliability and efficiency of internal systems, with a focus on employee productivity.
Collaborate with the Cloud/SecOps team on infrastructure integrations, identity management, and compliance readiness.
Evaluate, select, and manage IT vendors (hardware, SaaS, MDM, networking).
Document IT workflows and continuously improve processes for scale.
Support compliance readiness and security audits by aligning IT operations with organizational policies and compliance frameworks.
Anticipate future needs: prepare for IT team growth, design scalable processes, and eventually mentor/manage IT staff.
Requirements
6+ years in IT or infrastructure roles, with at least 2 years of ownership or leadership experience.
Strong hands-on experience with device management, networking, and internal cloud systems (AWS/GCP/Azure for IAM, automation, SaaS integrations).
Proven success implementing IT processes and internal tooling in a growing organization.
Excellent communication skills - able to set direction, influence stakeholders, and work cross-functionally.
Comfortable being hands-on today while preparing to take on a more strategic leadership role as we scale.
Familiarity with regulated, compliance-driven environments (e.g., CMMC, SOC 2, ISO 27001, NIST) and experience supporting compliance initiatives is a plus.
Benefits
Health Care Plan (Medical, Dental & Vision).
401k with 5% matching.
Paid Time Off (Uncapped Vacation, plus Sick & Public Holidays).
Flexible hybrid work arrangement.
Relocation assistance for qualifying employees.
Auto-ApplyEMS Information Technology & Systems Director
Senior information technology manager job in Boston, MA
Boston EMS is the provider of emergency medical services for the City of Boston and is a nationally recognized leader in the field of pre-hospital emergency medicine. The department leverages the latest advances in both medicine and technology to bring high-quality, compassionate care to the people of Boston.
This position leads and manages technology and information systems for Boston EMS, ensuring the reliability, security, and continuous operation of critical applications and hardware. The role serves as both technical lead and project manager for complex information technology initiatives, aligning system development with EMS operational needs while supervising and supporting the information technology systems team.
DUTIES:
Oversee Boston EMS' technology and information systems, including procurement, contracts, maintenance, and sustainment. Ensure reliability of all ITS applications and hardware.
Serve as the technical lead and department project manager for multiple large-scale complex information technology and system initiatives essential to Boston EMS operations. Understand EMS operational use and ensure deliverables align with current and future needs.
Supervise the Boston EMS ITS team, offering support, guidance, and professional development opportunities.
Hands on manager, helping support and manage server and desktop hardware, operating systems, and applications for EMS environment.
Meet regularly with internal stakeholders, including the Office of the Chief, Electronic Patient Care Report (ePCR) Office, Office of the Medical Director, Field and Dispatch Operations, and Training to effectively understand and address ITS needs.
Work closely with BPHC IT services and meet weekly with BPHC Technology Services Director to ensure active communication, alignment and compliance.
Promote innovation in the provision of emergency medical services and internal processes through technology and information systems, building upon what is working well, implementing best practices and collaboratively exploring new ideas.
Lead efforts to optimize system and data security, as well as continuity of operations, including built-in redundancies and failover plans. Ensure applications critical to EMS operations remain operational 24/7/365. This includes active awareness, accessibility during off hours to address critical issues, and ability to effectively advocate for Boston EMS on matters that present risk to such systems.
Support the collaborative development and implementation of data-driven projects. May include creation of databases, reference materials, templates, and reports in various formats, including presentations, data visualization tools, and statistical software programs.
Enhance the department's overall analytics, primarily focused on department operations. Serve as a resource and content expert for the department in this process.
Build relationships and networks with other city departments to promote collaboration, sharing of best practices and informing city services.
Support the collaborative maintenance and enhancements of the department's multiple reporting and data tools.
Participate in inter-agency working groups pertinent to information technology services.
Work to help BPHC advance as an antiracist organization by meeting or exceeding the standards set by the BPHC Anti-Racism Policy.
Performs other duties as required.
Assistant Director of Technology Services
Senior information technology manager job in Worcester, MA
The Assistant Director of Technology Services will support the Director of IT in leading the organization's technology operations, strategic planning, and team management. This role serves as second-in-command and often assumes Director responsibilities in their absence.
Program Specific Essential Duties and Responsibilities:
Leadership & Management
• Assist the Director of Technology Services in planning and managing improvements that align with organizational goals
• Supervise IT support staff and manage the daily help desk engagement with FHCW staff
• Act as Director of Technology Services in their absence, making critical decisions as needed
Operations & Projects
• Oversee daily IT operations including infrastructure, applications, and support services
• Lead major technology projects and initiatives from planning through implementation
• Ensure IT service delivery meets organizational needs and SLAs
• Coordinate cross-functional technology projects with other departments
Technical Oversight
• Evaluate and recommend new technologies, systems, and solutions
• Ensure security, compliance, and disaster recovery protocols are maintained
• Oversee system upgrades, implementations, and maintenance
• Monitor IT performance metrics and implement improvements
• Act as an escalation point for IT staff and problem resolution
Staff Development
• Recruit, train, and mentor IT staff
• Conduct performance evaluations and professional development planning
• Foster a collaborative and innovative team culture
Vendor & Stakeholder Management
• Manage relationships with technology vendors and service providers
• Communicate IT initiatives and issues to the Director of Technology Services
• Serve as liaison between IT and other business units
Qualifications and Education Requirements:
One of the following combinations of education and employment experience must be met in order to be considered for the position:
Education And/Or Experience
• Bachelor's degree in Computer Science, Information Technology, or related field
• Master's degree preferred
• 7-10+ years of IT experience
• 3-5+ years in IT management or leadership roles
• Proven track record of managing complex projects and teams
• Strong leadership and people management abilities
• Excellent communication and interpersonal skills
• Strategic thinking and problem-solving capabilities
• Knowledge of current IT systems, infrastructure, and security practices
• Project management expertise (PMP certification often preferred)
Position reports directly to the Director of IT
EOE
Auto-ApplySenior Principal Salesforce Business Systems Manager
Senior information technology manager job in Waltham, MA
Job DescriptionSenior Principal Salesforce Business Systems Manager We are currently engaged in an executive search for a Senior Principal Salesforce Business Systems Manager. This role is with an international company who is a leader in their field. In this role, the Senior Principal Salesforce Business Systems Manager will:
Interface with corporate stakeholders and end-users to scope, design, implement and manage Salesforce related project solutions.
Work with executive, department and business stakeholders to identify SFDC solutions design and implementation that includes requirements definition, data acquisition processes, data modeling, process automation, escalation procedures, construction and deployment.
Customize/enhance existing Salesforce software environments, to improve system processes and user experience.
Research and determine Salesforce best business practices to meet the goals and objectives of the business.
Assist in reviewing project scope and objectives and developing detailed requirements and documentation.
Configures Salesforce and works with the Development team to ensure meeting the scope and requirements of Projects.
Coordinates and supports Business Users in User Acceptance Testing and Go Live planning to deliver projects on time.
The appropriate individual will have demonstrated experience in the following:
Significant leadership business systems design and implementation of Salesforce.com Service Cloud, Sales Cloud, Marketing Cloud on both Classic and Lightning implementations of SFDC.
Solid understanding of Salesforce.com architecture and experience in leading complex projects.
Extensive background implementing Salesforce.com solutions from start to finish including analysis, requirements gathering, deploying, training and documentation.
Solution Design of Salesforce to improve processes and productivity to support an organization scaling at a rapid pace Salesforce administration, developing objects, record types, page layouts, workflow rules and approvals.
Hands on configuration and data migration experience with large-scale, complex datasets, Salesforce data tools and apps.
Familiarity with Apttus and Veeva platforms and experience with Salesforce portals (Communities, Partner, or Customer Portal).Integration to SAP or other ERP systems, Pharmacy Systems and Cloud Solutions.
Life Sciences Pharma, Biotech, Medical Devices, or Healthcare Industries highly desired.
Project Management with experience in various implementation methodologies such as Waterfall, Agile or hybrid models.
Interview With Us Now In order to arrange a preliminary interview, please forward a Word copy of your resume with your complete contact information. About Us New Directions is an Information Technology Recruiting and Staffing Firm that provides consulting; project staff augmentation and traditional hire services for: Enterprise Software; Business Intelligence and Data Warehousing; and Enterprise Web Applications Design & Development.Our success and subsequent growth has been based on leveraging our clients' technology with talented people.