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Senior information technology manager jobs in Louisville, KY - 311 jobs

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Senior Information Technology Manager
Information Technology Professional
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Director, Technical Operations
Service Delivery Manager
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Senior Director Of Information & Technology
Information Technology Senior Analyst
  • Service Delivery Manager

    Arvato Bertelsmann

    Senior information technology manager job in Louisville, KY

    As a Service Delivery Manager at Arvato, you will play a critical role in ensuring client satisfaction by overseeing a team responsible for meeting and exceeding Service Level Agreements (SLAs). You will manage the daily operations of your team, ensuring they have the resources necessary to succeed, while also maintaining strong relations with key clients and internal stakeholders. YOUR TASKS * Lead, hire, train and evaluate a team of Client Service Representatives, ensuring that they are motivated, recognized and coached to deliver high quality service. * Develop and maintain strong communication and working relationships with clients, acting as the liaison between client expectations and operational output to meet or exceed SLAs. * Manage the operational reporting for each client, including data gathering for invoicing and forecasting monthly volumes. * Establish and maintain well-coordinated internal relationships with key decision makers across the organization in various departments, ensuring alignment on client needs and business goals. * Review Customer Statements of Work (SOWs), monitor daily activities to ensure SLAs are met, and review weekly scorecards to track performance. * Any additional tasks that may be assigned to ensure an efficient, safe, clean, and goal-oriented work environment. * This is not intended to be a comprehensive list of duties and responsibilities, the Company reserves the right to change or modify the job description at any time, with or without notice. YOUR PROFILE * B.A. or B.S. degree or equivalent work experience. * Minimum five years Customer Service Management/Account Management experience. * Must be able to work in demanding, problem solving orientated environment. * Excellent communication skills. * Must be assertive, analytical and able to establish priorities. * Customer Service Management/Account Management experience working in a Supply Chain environment strongly preferred. * Advanced Excel skills preferred. * Experience with SAP or other large Warehouse Management System preferred. WE OFFER * Medical, Dental, Vision, Life Insurance, and Disability Pay. * 401(k) with company matching up to 6%. * Paid Time Off, including paid holidays. * Flexible Spending Accounts. * Voluntary benefits such as legal and financial assistance, pet insurance, and more. * Employee Assistance Program. * Ongoing employee development opportunities including tuition reimbursement, scholarships, and training. * Commuter benefits. * Employee engagement activities. EOE Protected Veterans/Disability
    $75k-108k yearly est. 3d ago
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  • Senior Project Manager

    Thalle Construction Company, Inc. 3.5company rating

    Senior information technology manager job in Louisville, KY

    Thalle Construction Company Co., Inc. (Thalle) is excited to announce an open opportunity to expand our family of professional teammates! Thalle is currently seeking an experienced and motivated candidate to fill a Construction Project Manager position on a Dam Safety Modification project. Thalle, established in 1947, is a heavy civil construction company with a corporate office in Hillsborough, NC and a regional office in Alvarado, Texas. Thalle has construction projects throughout the South East, Texas, and New Jersey with growth nationwide. Our diverse and expansive project scope of heavy civil infrastructure projects includes dams, reservoirs, locks, DOT roadway construction and bridges, large diameter utilities, landfills, mass excavation, wastewater, on-demand emergency services. We are a proud representative of Tully Group (******************* The Tully Group is one the nation's largest privately held, family-owned construction firms with their corporate office in New York City and long history of heavy civil projects in the Metro New York Area and New Jersey. Safety is our TOP priority! Thalle offers a competitive salary package with a full range of benefits, including major medical, dental, vision, short and long-term disability, generous PTO, paid company holidays, life insurance, and 401K with a company match, and more! Compensation is based on experience and qualifications. Thalle is an Equal Opportunity Employer, E-Verify and Drug Free Workplace. Regional Office Location: Louisville, Kentucky. Job Title: Project Manager Overview: The Project Manager position is fully accountable for the financial performance of the project and overall management direction for one or more multi-million-dollar heavy civil construction projects. The Project Manager has authority over major decisions related to project plan and implementation. Duties and Responsibilities: Project Planning & Execution: Lead and formulate civil construction projects according to engineering standards and project requirements. Quality Control: Ensure overall project quality, including compliance with engineering principles, company standards, and customer contract requirements. Documentation & Reporting: Create and maintain all project-related documentation, prepare analytical reports, and manage financial projections. Collaboration & Issue Resolution: Work closely with field management to resolve issues between project plans and site execution. Approve equipment or personnel changes and requisitions. Team Management: Plan, organize, and assign project staff. Communicate roles, responsibilities, and expectations to the project team. Conduct weekly project meetings for scheduling and costing review. Financial Management: Develop and manage project budgets, maintain accurate cost and income projections, and take corrective actions when needed. Contract & Communication: Act as Thalle's representative with clients, ensuring timely communication, change order documentation, and accurate recordkeeping. Project Scheduling: Oversee the development and updating of project schedules, including key milestones and critical path tracking. Safety Management: Enforce adherence to company safety policies and protocols, ensuring an Incident and Injury-Free culture on-site. Education and/or Work Experience Requirements Education: Bachelor's degree in Civil Engineering, Construction Management, or a related field.Licenses & Certifications: Professional licenses and certifications are preferred. Contractor's licenses are an asset. Experience: 5-8 years of experience in project engineering and project management. Experience with lock and dam construction, USACE projects, mass excavation, utilities, stormwater, and other heavy civil projects is beneficial. Communication & Leadership: Strong oral and written communication skills, along with proven leadership and team management capabilities. Project Management Skills: Ability to manage multiple large-scale projects, prioritize tasks, and work effectively in a dynamic environment. Interpersonal Skills: Flexibility to adapt to changing priorities, work independently or as part of a collaborative team, and engage with a diverse workforce. Physical Requirements: Ability to perform the essential job functions consistently, safely, and successfully with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards. Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards. Must be able to lift and carry up to 50 lbs. Must be able to talk, listen and speak clearly on telephone.
    $97k-128k yearly est. 5d ago
  • Service Delivery Manager

    Bertelsmann 4.6company rating

    Senior information technology manager job in Louisville, KY

    As a Service Delivery Manager at Arvato, you will play a critical role in ensuring client satisfaction by overseeing a team responsible for meeting and exceeding Service Level Agreements (SLAs). You will manage the daily operations of your team, ensuring they have the resources necessary to succeed, while also maintaining strong relations with key clients and internal stakeholders. YOUR TASKS Lead, hire, train and evaluate a team of Client Service Representatives, ensuring that they are motivated, recognized and coached to deliver high quality service. Develop and maintain strong communication and working relationships with clients, acting as the liaison between client expectations and operational output to meet or exceed SLAs. Manage the operational reporting for each client, including data gathering for invoicing and forecasting monthly volumes. Establish and maintain well-coordinated internal relationships with key decision makers across the organization in various departments, ensuring alignment on client needs and business goals. Review Customer Statements of Work (SOWs), monitor daily activities to ensure SLAs are met, and review weekly scorecards to track performance. Any additional tasks that may be assigned to ensure an efficient, safe, clean, and goal-oriented work environment. This is not intended to be a comprehensive list of duties and responsibilities, the Company reserves the right to change or modify the job description at any time, with or without notice. YOUR PROFILE B.A. or B.S. degree or equivalent work experience. Minimum five years Customer Service Management/Account Management experience. Must be able to work in demanding, problem solving orientated environment. Excellent communication skills. Must be assertive, analytical and able to establish priorities. Customer Service Management/Account Management experience working in a Supply Chain environment strongly preferred. Advanced Excel skills preferred. Experience with SAP or other large Warehouse Management System preferred. WE OFFER Medical, Dental, Vision, Life Insurance, and Disability Pay. 401(k) with company matching up to 6%. Paid Time Off, including paid holidays. Flexible Spending Accounts. Voluntary benefits such as legal and financial assistance, pet insurance, and more. Employee Assistance Program. Ongoing employee development opportunities including tuition reimbursement, scholarships, and training. Commuter benefits. Employee engagement activities.
    $59k-87k yearly est. 6d ago
  • Director of IT Operations

    Zones 4.5company rating

    Senior information technology manager job in Louisville, KY

    at Zones LLC. Company Overview: When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones - First Choice for IT. TM Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook. Position Overview: Term: Full time, permanent Location: Louisville, KY Pay: $145,000 - $175,000; commensurate with experience Hours: normal business hours As the Director of IT Operations you will lead the technology strategy and operational excellence. This role is pivotal in ensuring the reliability, security, and scalability of IT infrastructure across multiple business units and locations. The Director will develop and execute a forward-looking technology roadmap that aligns with growth objectives and operational needs. What you will do as the Director of IT Operations: The requirements below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice. Strategic Leadership: Develop and implement an IT operations strategy aligned with FCAH's business goals. Drive digital transformation initiatives and foster innovation across the organization. Infrastructure & Systems Management: Oversee design, deployment, and maintenance of IT infrastructure (networks, servers, cloud environments). Ensure high availability and performance of mission-critical systems and applications. Security & Compliance: Establish and enforce cybersecurity protocols, disaster recovery plans, and business continuity measures. Maintain compliance with industry standards and regulatory requirements. Team Development: Lead and mentor a high-performing IT team to deliver exceptional support and operational efficiency. Promote a culture of continuous improvement and professional growth. Budget & Vendor Management: Manage IT operations budget, resource allocation, and vendor relationships. Negotiate contracts for hardware, software, and services to optimize cost and quality. Collaboration: Partner with senior leadership and functional teams to identify technology solutions that drive business performance. Translate complex technical concepts into actionable strategies for stakeholders. What you will bring to the team: Bachelor's degree in Information Technology or related field (Master's preferred). 10+ years of progressive IT experience, including 5+ years in senior leadership roles within multi-site industrial or aerospace environments. Proven expertise in IT infrastructure, cybersecurity, ERP systems, and cloud technologies. Strong leadership, communication, and strategic planning skills. Experience managing budgets and vendor contracts. Preferred Skills Familiarity with aerospace industry standards and compliance requirements. Knowledge of emerging technologies and digital transformation best practices. Ability to thrive in a fast-paced, growth-oriented environment. Zones offers a comprehensive Benefits package While we're committed to providing top-tier solutions, we're just as committed to supporting our own team. As a valued team member, you will be eligible for a comprehensive benefits package that includes medical coverage, as well as state-mandated sick leave, along with other benefits designed to support your well-being and work-life balance. And as a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is just as diverse. At Zones, work is more than a job -with exciting careers with a global team who are client centric, have a passion for tech, who embrace change and lifelong learning in a collaborative culture. If you're interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you! All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy. Zones participates in E-Verify. E-Verify is a system that compares information from a team member's Form I-9 to federal records to confirm their eligibility to work in the United States.
    $145k-175k yearly Auto-Apply 59d ago
  • Information Technology Professional

    U.S. Navy 4.0company rating

    Senior information technology manager job in Louisville, KY

    To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military
    $50k-70k yearly est. 18d ago
  • Sr. Director IT - Revenue Cycle

    Scionhealth

    Senior information technology manager job in Louisville, KY

    At ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates. Job Summary The Sr. Director of IT Revenue Cycle Operations is responsible for the overall management of the IT Revenue Cycle Application Team, including strategic planning, vendor management, resource management and allocation, project planning and organization support in collaboration with Organization Stakeholders. Contributes to the achievement of Scion Health's vision, strategies, and Information Systems goals in order to achieve company success. Essential Functions * Establishes an environment for continuous improvement and adopts a best practices culture in order to produce high performance teams Ensures timely escalation of team and systems issues in accordance with departmental protocols. * Ensures the team is well aligned with business growth goals and future strategies. * Provides necessary feedback and justification to IS Executive Management concerning system improvements, best practices, system documentation/policies, exceptional customer service and solutions to ongoing IT Team problems. * Establishes effective strategic relationships with business executives, Information Systems Departments, and external vendors to ensure delivery of objectives. * Influences involvement by business leadership in order to achieve overall success of Revenue Cycle Team projects. * Invites and seeks out future project/process enhancement opportunities that require Revenue Cycle Team participation. * Directs and supports the continuous review and forecasting of team budget and spending. * Develops, coaches, and motivates direct reports to lead by example, enabling effective performance, career growth and retention. * Monitors healthcare IT industry trends and identifies emerging technologies and best practices. Knowledge/Skills/Abilities/Expectations * Proven successful executive relationships and business acumen * Proven Healthcare Revenue Cycle business knowledge and success in managing highly complex systems while applying industry best practices * Demonstrates a strong commitment to deadlines and deliverables that are linked to the company's financial objectives, as well as industry requirements * Approximate percent of time required to travel: 40% Qualifications Education * Bachelor's Degree in Information Systems, Business or related field (Required) License/Certifications * Professional certifications related to essential functions Upon Hire (Preferred) Experience * 10+ years in utilization, support or management of healthcare revenue cycle software (Required) * 5+ years serving in IT Function as a Manager, Director or Leader in revenue cycle support (Required) * 5+ years exposure and knowledge with key vendor applications and system (Meditech, Cerner, Epic, Medhost) (Required) * Prior Experience with core IT Capabilities (Service Management and Support, Project Management, etc.) (Required)
    $109k-177k yearly est. 6d ago
  • Senior Manager, Technology & Innovation Communications

    GE Appliances 4.8company rating

    Senior information technology manager job in Louisville, KY

    At GE Appliances, a Haier company, we come together to make "good things, for life." As the fastest-growing appliance company in the U.S., we're powered by creators, thinkers and makers who believe that anything is possible and that there's always a better way. We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together. The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: we come together, we always look for a better way, and we create possibilities. Interested in joining us on our journey? At GE Appliances, a Haier company, we are building a world where creativity and innovation make life better at home. We are looking for a Senior Manager of Technology & Innovation Communications who can translate complex technologies into compelling stories that strengthen our reputation and media visibility. In this role, you will shape narratives around innovation, ecosystems, and new channels such as Air & Water and our digital platforms - including SmartHQ, energy management solutions, and the application of AI in our products and operations. You will partner across teams to develop and share stories that highlight GE Appliances' leadership in technology and create meaningful connections with key audiences. Position Senior Manager, Technology & Innovation Communications Location USA, Louisville, KY How You'll Create Possibilities Key Responsibilities: * Develop narratives that make complex topics - including digital transformation, AI, and ecosystems - understandable and engaging for a wide range of audiences. * Create high-quality content across formats such as press releases, executive bylines, media briefings, digital copy, and thought leadership pieces. * Build and maintain strong relationships with technology, business, and consumer media outlets. * Secure impactful coverage that positions GE Appliances as a leader in smart technology, AI, connected ecosystems, and emerging technologies. * Lead multi-platform campaigns showcasing new product categories, SmartHQ innovations, growth channels such as Air & Water, and ecosystem partnerships. * Identify opportunities to share stories across earned, owned, shared, and paid channels. * Provide trusted communications counsel to senior leaders on technology and innovation. * Strengthen connections across partner ecosystems, including technology companies, retailers, energy providers, digital platforms, and industry groups. * Support proactive and responsive communications related to technology, regulation, or product adoption. * Contribute to crisis communications preparedness and response. * Collaborate on corporate, product, and brand communications efforts as needed. What You'll Bring to Our Team Minimum Qualifications: * Bachelor's degree in communications, Journalism, Public Relations, Marketing, or related field. * 7 years of progressive experience in a communications-related role with a strong focus on technology or innovation storytelling. * Proven ability to secure impactful media placements and build relationships with reporters in technology, innovation, and business press. * Strong understanding of digital platforms, data-driven storytelling, and emerging communications channels. * Excellent writing, editing, and presentation skills with the ability to translate complex technical concepts into accessible, compelling narratives. * Demonstrated success leading large, cross-functional communications projects with measurable outcomes. * Executive presence with the ability to advise and influence senior leaders. * Willingness to travel (up to 20%). Preferred Qualifications: * Experience in crisis communications and issues management. #LI-MS Our Culture Our work is centered on our People and Culture as reflected in our Zero Distance philosophy and we recognize the importance of reaffirming our commitment to inclusion and diversity (I&D). This underscores our commitment to fostering an environment where every individual feels valued, connected, and empowered to contribute, while positioning our organization to adapt seamlessly to the evolving needs of our workforce and communities. This reflects our dedication to creating solutions that: Empower colleagues by fostering an environment where all voices are heard, valued, and encouraged to contribute. Strengthen communities where we live and work. Reinforce a culture of belonging, purpose, and engagement. Reflect the diversity of the communities we serve through our workforce, products, and practices. By further embedding Zero Distance into our People and Culture framework, we will continue to build a deeply connected organization. We are cultivating a culture of engagement, belonging, and connection, because while attracting new talent remains a priority, retention is a cornerstone of our strategy. GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GE Appliances, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization. GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Appliances participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S If you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e-mail to *******************************
    $101k-124k yearly est. 60d+ ago
  • Director, Technical Services Packaging

    Danone Sa

    Senior information technology manager job in Louisville, KY

    Experience and Education Requirement * Bachelor's degree in Engineering, Packaging Science, or related technical field; advanced degree preferred. * 10+ years of experience in manufacturing operations, technical services, or engineering roles within a food and beverage CPG environment. * Proven success in implementing technical optimization programs across multi-site operations. * Expertise in TPM, IWS, Lean, and digital manufacturing tools. * Strong analytical skills and ability to translate data into actionable insights. Knowledge, Skills and Abilities: * Solid technical base refined with extensive corporate and plant experience * Optimization of packaging lines * TPM, Six Sigma, Lean Manufacturing * Proficient in Excel, Power BI and SAP * Excellent communication and leadership skills with the ability to influence across functions. * Successfully skilled at dealing with divergent opinions within project teams and/or external resources
    $90k-130k yearly est. 15d ago
  • Implementation Project Manager

    Adpcareers

    Senior information technology manager job in Louisville, KY

    ADP is hiring an Implementation Project Manager I/Implementation Specialist. In this position you will be the key client owner and single point of contact responsible for the project management of the entire implementation and/or merger and acquisition, from the point of sale through the transition to on-going Client Services. At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP. We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, & Social Responsibility. RESPONSIBILITIES: Project manages work of several internal departments, client, financial advisors and client's prior recordkeeper to ensure a successful implementation and is the subject matter expert for all functional areas through ADP for the conversion. Perform welcome call and explain the implementation process to the client, ensuring the client understands actions they need to take in order to ensure a successful implementation, and identify/introduce other team members who will interact directly with the client. Assist client with prior recordkeeper notification and obtaining a liquidation date. Provide the client with a blackout notice and explain the legal responsibilities for providing the notice to their plan participants in a timely manner. Manage the transfer of plan assets and participant records by communicating directly with client's current providers and internal ADP departments. Establish Payroll Input call to review with client how to enter payroll deductions and compliance coding. Work with client, prior recordkeepers and internal ADP parties on missing information needed to complete conversion to ADP Retirement Services. Responsible for preparation and distribution of all applicable client conversion communication. Responsible for documentation based on department standards and coordination of seamless transition to Client Services. Failure to properly execute could cause significant financial impact to ADP and/or the client.
    $74k-103k yearly est. 2d ago
  • Implementation Project Mgr I

    Blueprint30 LLC

    Senior information technology manager job in Louisville, KY

    ADP is hiring an Implementation Project Manager I/Implementation Specialist. In this position you will be the key client owner and single point of contact responsible for the project management of the entire implementation and/or merger and acquisition, from the point of sale through the transition to on-going Client Services. At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP. We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, & Social Responsibility. RESPONSIBILITIES: Project manages work of several internal departments, client, financial advisors and client's prior recordkeeper to ensure a successful implementation and is the subject matter expert for all functional areas through ADP for the conversion. Perform welcome call and explain the implementation process to the client, ensuring the client understands actions they need to take in order to ensure a successful implementation, and identify/introduce other team members who will interact directly with the client. Assist client with prior recordkeeper notification and obtaining a liquidation date. Provide the client with a blackout notice and explain the legal responsibilities for providing the notice to their plan participants in a timely manner. Manage the transfer of plan assets and participant records by communicating directly with client's current providers and internal ADP departments. Establish Payroll Input call to review with client how to enter payroll deductions and compliance coding. Work with client, prior recordkeepers and internal ADP parties on missing information needed to complete conversion to ADP Retirement Services. Responsible for preparation and distribution of all applicable client conversion communication. Responsible for documentation based on department standards and coordination of seamless transition to Client Services. Failure to properly execute could cause significant financial impact to ADP and/or the client. Key Client Account Manager: Key client contact during implementation from point of sale through the transition to Client Services. Monitors and communicates conversion status on a regular basis with client, sales and financial advisors. Drawing from 401(k) experience, product and legislative knowledge evaluates, assesses and recommends solutions to question / issues surfaced from client, and internal departments regarding the implementation. Consulting with client on non-standard issues. Delivers ADP Mid Market Prototype Adoption Agreement and reviews elections with client form both a regulatory and ADP Retirement Services administration perspective to ensure plan setup meets client expectations and confirms to the prototype's product specifications and system constraints. Work with the client and internal ADP groups on exception related processes requested by clients. This may include adding investment with restrictions, transfer in-kind, setup of brokerage accounts, special blackout notifications, special processes needed to be supported by Client Services and Operations, etc. Responsible for review of conversion data and records prior to plan being moved to production go-live. Communicates with client for appropriate conversion data approvals. Complexities may include review and communication of service calculations, combination of multiple loans into small number of loans, mapping of investment elections and deferral percents, etc. Participate on team projects Research issues and share findings with other team members Performs other related duties as assigned. QUALIFICATIONS REQUIRED: Bachelor's Degree or Equivalent in Education & Experience 1-3 Years of directly related experience
    $74k-103k yearly est. 2d ago
  • Senior Manager National Systems Training

    Otsuka America Pharmaceutical Inc. 4.9company rating

    Senior information technology manager job in Frankfort, KY

    The Field Force Effectiveness team at Otsuka America Pharmaceutical, Inc. plays a highly visible role in optimizing the performance of the sales and marketing efforts, for the field sales teams. As a result, Systems Training plays a key role in ensuring that the sales force understands how to effectively utilize our technology to enhance customer interactions, optimize selling opportunities and provide insight on our business processes that support our business. The Senior Manager of National Systems Training work with the field sales teams to design, develop and deliver new hire systems tech training on our InGenius (CRM System), ORION (Field Reporting) and Business Planning system across all brands. The role is also responsible or continual training on system enhancements and capabilities for the organization. In addition, the role will require system training content updates and cross collaboration between systems owners and multiple departments such as compliance, operations, IT, sales leadership, and marketing partners. The Senior Manager of National Systems Training will report to the Director, of Marketing and Sales Technologies and partner closely Training & Development & Home Office functions. In addition, the role will work with our internal Field Force Effectiveness points to identify user experience improvements and capabilities that better support a seamless customer interaction in the field. **Core Responsibilities:** + New Hire system training CRM, Field Reporting and Business Planning across all commercial sales teams + Responsible for developing and updating training materials and curriculum to reflect system enhancements + Provide ongoing training on system enhancements to support the field sales teams + Coordinate with Field Training and Development teams on New Hire Training content and agenda + Identify key user experience insights and ongoing system training opportunities collected from field ride observations + Incorporate business processes education in training sessions to support Otsuka's ways of working + Work closely with the Field Force Effectiveness team to identify user experience improvements + Partner with system owners to design training content to support enhancements and new capabilities + Develop pull through strategies to support ongoing system and business process learnings for the field. Such as Specialty Attestation, Customer Affiliations, Precall and Post Call Planning, Field Reporting Insights etc. + Work closely with cross-functional teams and stakeholders to define training needs and requirements **Qualifications:** Required + Bachelor's degree: MBA or other related graduate degree preferred + Ability to communicate technical information in a way that is easy to understand for the field and effectively identify key selling opportunities + Strong command of CRM, Field Reporting and Business Planning systems and the ability to train on them + Previous experience in a Region or Ecosystem point role that supports training and coaching field team members + Ability to work in an ambiguous environment undergoing transformation + Excellent communication, collaboration, facilitation, and presentation skills + Possess a growth mindset that is open to development & coaching and willing to challenge the statue quo + Proven track record for consistently meeting or exceeding performance goals + Understands and articulates healthcare compliance, legal and regulatory landscape + Technical acumen and understanding the backend systems + Experience selecting and managing training vendors + Abilify to create content in PowerPoint or other tools Preferred + Previous experience in a field leadership or coaching role that supports business acumen development of the sales team members + Experience as a training in the pharmaceutical industry + Understanding of principles of instructional design and adult learning theory + Experience with putting material through the Promotional, Regulatory and Compliance Review Process **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $150,034.00 - Maximum $224,250.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
    $150k yearly 17d ago
  • Employee Engagement & Experience Manager

    Goodwill Industries of Kentucky 3.3company rating

    Senior information technology manager job in Louisville, KY

    Goodwill Industries of Kentucky is looking for an energetic, self-motivated, dynamic professional Employee Engagement & Experience Manager to join our team! The Employee Engagement & Experience Manager will work closely with the HR Leader in the development, implementation, and management of effective human resource strategies, processes and programs, ensuring alignment of an engaged, motivated workforce supporting Goodwill's strategic objectives and goals. If you are looking for an opportunity that allows you to reach new goals while striving in a high-energy, fast paced environment, the Employee Engagement & Experience Manager opportunity is for you. Goodwill's Mission is to connect Kentucky job seekers with the resources and services they need to find and maintain long-term employment and a career path. We serve Kentuckians who have disabilities or experience other challenges finding success in the workforce, such as criminal backgrounds, language barriers, limited education, lack of transportation and chronic poverty. Job Type: Full-time, Exempt Essential Duties and Tasks: Act as a collaborative partner with leadership to create and implement a positive, team oriented organizational culture that supports Goodwill's mission of providing employment and training for people with disabilities or other disadvantages, while also attracting, motivating and retaining an outstanding workforce to support this mission. Works across the organization's structure to build and foster a positive culture of excellence in which people feel engaged and inspired to deliver top results for the organization. Working across a decentralized, multi-facility organization, provides guidance and counsel to all levels of management, ensuring that the human resource function reflects best practices in the areas of compliance, human resources development, employee engagement, recruitment, benefits, compensation and employee performance. Provides oversight and guidance to HRBPs and leaders regarding the investigation of employee concerns asserted internally and externally. Provides an active role in the daily operations and administration of all human resource functions including employment, recruitment, compensation, payroll, benefits, employee relations, engagement, diversity, equity, inclusion, human resources and organizational development, talent management, worker's compensation, and compliance. Responds to and champions employee issues by identifying and implementing best practices to build employee commitment, foster a culture of employee recognition and appreciation, and promote positive employee experiences in the workplace Educates all levels of management on employee relations, performance management, professional development, and effective team building as well as areas of risk mitigation. Performs other duties as assigned. Education and Experience: Bachelor's degree required. PHR or SPHR certification, preferred with minimum of seven to ten (7-10) years progressive HR experience having successfully managed and led a human resource department; preferably with a midsize to large company. A combination of education, experience, and training may be substituted when competency in the position is demonstrated. Must have minimum of five (5) years of experience investigating concerns of egregious misconduct and behavioral issues including sexual harassment, discrimination, hostile work environment, retaliation, and conflicts of interest. Must have thorough knowledge of all applicable federal, state and local employment laws and regulatory compliance requirements as well as, federal EEO, ADA, and FMLA guidelines and regulations. Must have the ability to think and consult strategically and discreetly with diverse stakeholders, influence business decisions, and play an integral part in the success of the business. Physical Demands: This job may have physical requirements that are considered sedentary. Sedentary work involves sitting for long periods of time; occasional bending, squatting, kneeling, stooping; good finger dexterity and feeling; frequent repetitive motions; talking, hearing, and visual acuity and occasional lifting up to 30 pounds. Travel across the state and to other locations beyond the assigned work location is occasionally required. Benefits: 403(b) Plan Company 403(b) Matching Contributions Employee Assistance Program (EAP) Tuition Reimbursement Medical, Prescription, Dental & Vision Insurance Generous Vacation Time & 8 Paid Holidays Short and Long-Term Disability Insurance Life, Dependent Life and AD&D Insurance Voluntary Term Life Insurance
    $27k-47k yearly est. 3d ago
  • Community Engagement Manager, Hosparus Health

    Hosparus Group 3.9company rating

    Senior information technology manager job in Louisville, KY

    Community Engagement Manager Community Engagement Manager The Community Engagement Manager is responsible for promoting Hosparus Health's lines of services and advancing access to care by building proactive relationships with target audiences, increasing awareness of Hosparus Health programs and resources, and collaborating with internal stakeholders to drive outcomes aligned with Hosparus Health's mission and strategy. This position covers the Hosparus Health business footprint. Community Engagement Manager Position Qualifications: Bachelor's degree and three years of related experience (e.g., marketing, business development, community engagement, healthcare industry). Strong community engagement experience preferred. Self-directed with the ability to work with limited oversight. Ability to handle various situations with calmness and stability. Excellent written and oral communication skills. Proficient to advanced technology skills, with emphasis on data systems and analysis. Ability to exercise judgment and discretion in confidential matters. Required travel up to 50% of time within the organizational footprint. Must have flexibility to work evening and weekend events.
    $80k-99k yearly est. 1d ago
  • Senior Analyst, IT Business Solutions

    Cardinal Health 4.4company rating

    Senior information technology manager job in Frankfort, KY

    **_What Application Development & Maintenance contributes to Cardinal Health_** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional team environment through adherence to established design control processes and good engineering practices. This job family programs and configures end user applications, systems, databases and websites to achieve the organization's internal needs and externally-facing business needs. Application Development & Maintenance partners with business leaders, investigates user needs and conducts regular assessments, maintenance and enhancements of existing applications. **_Job Summary_** The job will be supporting mostly the WaveMark Supply Management & Workflow Solutions which is a SaaS solution enabling healthcare providers and manufacturers to effectively manage supplies with market-leading innovative technology. WaveMark leverages a portfolio of advanced hardware (e.g., RFID) and cloud-based software including an analytics platform providing full visibility and control of all supplies from low-cost commodities to high-cost devices and implants. Our global footprint and continuous innovation deliver the most cost effective and workflow efficient patient care possible. The IT Analyst plays a critical role in protecting the organization's digital assets by working cross-functionally to design, implement, monitor, and enforce security processes and procedures. This position collaborates with software and hardware engineering, compliance, and other business units to ensure robust security practices are integrated across applications and operations. The analyst is responsible for developing and implementing mitigation strategies and maintaining compliance with industry standards and regulations. **_Responsibilities:_** + Application Portfolio Management (APM): + Manage and maintain APM records (Wavemark, MarginAnalysis), ensuring data accuracy. + Track APM resiliency deadlines and update relevant systems (worksheets, ServiceNow). + Monitor Archer dashboards for upcoming deadlines and past-due remediations. + Facilitate status calls with stakeholders regarding application resiliency, exemptions, and remediation. + Collaborate with IT and business teams for APM record updates and reporting. + Application Security & Compliance: + Analyze security threats, vulnerabilities, and audit findings to prioritize remediation. + Collaborate with product management and development teams to plan and schedule security fixes that align with business objectives. + Support the integration of application logs into the SIEM and develop monitoring and alerting systems to detect potential application attacks and resiliency issues. + Develop and implement testing/validation processes for security system effectiveness. + Ensure adherence to enterprise security processes, business, regulatory, and legal requirements. + Assist in security incident response using SIEM and other detection platforms. + Review policies, procedures, system designs, and security controls against frameworks (e.g., NIST Cybersecurity Framework). + Support implementation and configuration of application security tools. + Monitor and ensure compliance with established application security standards. + Assist the Incident Response team with application security investigations. + Develop custom tools to help software teams embed security into their development processes when off-the-shelf solutions are unavailable. **_Qualifications_** + 2-4 years of experience, preferred + Bachelor's degree in related field, or equivalent work experience, preferred + Knowledge of SDLC and DevSecOps concepts such as CI/CD pipelines preferred + Experience with common application security controls including WAF preferred + Understanding of standard security control frameworks, including NIST Cybersecurity Framework (800-53) preferred + Strong analytic, troubleshooting skills; can problem solve, organize, and manage multiple tasks and projects in a health information system environment preferred + Able to stay objective and independent when completing assignments and consistently demonstrate the ability to hold information in confidence preferred + Ability to learn new software and hardware packages and adapt to changes in technology preferred. + Strong technical, process, and interpersonal skills to effectively analyze information systems, research and validate risks preferred. + Knowledge of common patterns for AuthN and AuthZ preferred + Experience in understanding SCA/SAST scan results and working with development teams to establish remediation plans preferred + Experience in creating dashboards in Splunk, Rapid7 or other equivalent tools to measure and guide application security work preferred + Experience with Veracode preferred + One or more Information Security Certifications preferred: CISSP, CISM, CCSP, CISA preferred **_What is expected of you and others at this level_** + Applies working knowledge in the application of concepts, principles and technical capabilities to perform varied tasks + Works on projects of moderate scope and complexity + Identifies possible solutions to a variety of technical problems and takes action to resolve + Applies judgment within defined parameters + Receives general guidance and may receive more detailed instruction on new projects + Work reviewed for sound reasoning and accuracy **Anticipated salary range:** $80,500 - $103,410 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 01/24/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $80.5k-103.4k yearly 60d+ ago
  • Director of IT Operations

    Zones, LLC 4.5company rating

    Senior information technology manager job in Louisville, KY

    When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones - First Choice for IT. TM Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook. **Position Overview:** **Term: Full time, permanent** **Location: Louisville, KY** **Pay: $145,000 - $175,000; commensurate with experience** **Hours: normal business hours** As the Director of IT Operations you will lead the technology strategy and operational excellence. This role is pivotal in ensuring the reliability, security, and scalability of IT infrastructure across multiple business units and locations. The Director will develop and execute a forward-looking technology roadmap that aligns with growth objectives and operational needs. **What you will do as the Director of IT Operations:** _The requirements below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions._ _This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice._ + Strategic Leadership: + Develop and implement an IT operations strategy aligned with FCAH's business goals. + Drive digital transformation initiatives and foster innovation across the organization. + Infrastructure & Systems Management: + Oversee design, deployment, and maintenance of IT infrastructure (networks, servers, cloud environments). + Ensure high availability and performance of mission-critical systems and applications. + Security & Compliance: + Establish and enforce cybersecurity protocols, disaster recovery plans, and business continuity measures. + Maintain compliance with industry standards and regulatory requirements. + Team Development: + Lead and mentor a high-performing IT team to deliver exceptional support and operational efficiency. + Promote a culture of continuous improvement and professional growth. + Budget & Vendor Management: + Manage IT operations budget, resource allocation, and vendor relationships. + Negotiate contracts for hardware, software, and services to optimize cost and quality. + Collaboration: + Partner with senior leadership and functional teams to identify technology solutions that drive business performance. + Translate complex technical concepts into actionable strategies for stakeholders. **What you will bring to the team:** + Bachelor's degree in Information Technology or related field (Master's preferred). + **10+ years** of progressive IT experience, including **5+ years in senior leadership roles** within multi-site industrial or aerospace environments. + Proven expertise in IT infrastructure, cybersecurity, ERP systems, and cloud technologies. + Strong leadership, communication, and strategic planning skills. + Experience managing budgets and vendor contracts. **Preferred Skills** + Familiarity with aerospace industry standards and compliance requirements. + Knowledge of emerging technologies and digital transformation best practices. + Ability to thrive in a fast-paced, growth-oriented environment. **Zones offers a comprehensive Benefits package** While we're committed to providing top-tier solutions, we're just as committed to supporting our own team.As a valued team member, you will be eligible for a comprehensive benefits package that includes medical coverage, as well as state-mandated sick leave, along with other benefits designed to support your well-being and work-life balance. And as a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is just as diverse. At Zones, work is more than a job -with exciting careers with a global team who are client centric, have a passion for tech, who embrace change and lifelong learning in a collaborative culture. If you're interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you! All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy. Zones participates in E-Verify. E-Verify is a system that compares information from a team member's Form I-9 to federal records to confirm their eligibility to work in the United States. Apply Now
    $145k-175k yearly 13d ago
  • Senior Manager, Technology & Innovation Communications

    GE Appliances, a Haier Company 4.8company rating

    Senior information technology manager job in Louisville, KY

    At GE Appliances, a Haier company, we come together to make "good things, for life." As the fastest-growing appliance company in the U.S., we're powered by creators, thinkers and makers who believe that anything is possible and that there's always a better way. We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together. The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: _we come together_ , _we always look for a better way_ , and _we create possibilities_ . Interested in joining us on our journey? At GE Appliances, a Haier company, we are building a world where creativity and innovation make life better at home. We are looking for a Senior Manager of Technology & Innovation Communications who can translate complex technologies into compelling stories that strengthen our reputation and media visibility. In this role, you will shape narratives around innovation, ecosystems, and new channels such as Air & Water and our digital platforms - including SmartHQ, energy management solutions, and the application of AI in our products and operations. You will partner across teams to develop and share stories that highlight GE Appliances' leadership in technology and create meaningful connections with key audiences. **Position** Senior Manager, Technology & Innovation Communications **Location** USA, Louisville, KY **How You'll Create Possibilities** **Key Responsibilities:** + Develop narratives that make complex topics - including digital transformation, AI, and ecosystems - understandable and engaging for a wide range of audiences. + Create high-quality content across formats such as press releases, executive bylines, media briefings, digital copy, and thought leadership pieces. + Build and maintain strong relationships with technology, business, and consumer media outlets. + Secure impactful coverage that positions GE Appliances as a leader in smart technology, AI, connected ecosystems, and emerging technologies. + Lead multi-platform campaigns showcasing new product categories, SmartHQ innovations, growth channels such as Air & Water, and ecosystem partnerships. + Identify opportunities to share stories across earned, owned, shared, and paid channels. + Provide trusted communications counsel to senior leaders on technology and innovation. + Strengthen connections across partner ecosystems, including technology companies, retailers, energy providers, digital platforms, and industry groups. + Support proactive and responsive communications related to technology, regulation, or product adoption. + Contribute to crisis communications preparedness and response. + Collaborate on corporate, product, and brand communications efforts as needed. **What You'll Bring to Our Team** **Minimum Qualifications:** + Bachelor's degree in communications, Journalism, Public Relations, Marketing, or related field. + 7 years of progressive experience in a communications-related role with a strong focus on technology or innovation storytelling. + Proven ability to secure impactful media placements and build relationships with reporters in technology, innovation, and business press. + Strong understanding of digital platforms, data-driven storytelling, and emerging communications channels. + Excellent writing, editing, and presentation skills with the ability to translate complex technical concepts into accessible, compelling narratives. + Demonstrated success leading large, cross-functional communications projects with measurable outcomes. + Executive presence with the ability to advise and influence senior leaders. + Willingness to travel (up to 20%). **Preferred Qualifications:** + Experience in crisis communications and issues management. \#LI-MS **Our Culture** Our work is centered on our People and Culture as reflected in our Zero Distance philosophy and we recognize the importance of reaffirming our commitment to inclusion and diversity (I&D). This underscores our commitment to fostering an environment where every individual feels valued, connected, and empowered to contribute, while positioning our organization to adapt seamlessly to the evolving needs of our workforce and communities. This reflects our dedication to creating solutions that: Empower colleagues by fostering an environment where all voices are heard, valued, and encouraged to contribute. Strengthen communities where we live and work. Reinforce a culture of belonging, purpose, and engagement. Reflect the diversity of the communities we serve through our workforce, products, and practices. By further embedding Zero Distance into our People and Culture framework, we will continue to build a deeply connected organization. We are cultivating a culture of engagement, belonging, and connection, because while attracting new talent remains a priority, retention is a cornerstone of our strategy. GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GE Appliances, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization. GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Appliances participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S _If you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e-mail_ _to *******************************_
    $101k-124k yearly est. 60d+ ago
  • Information Technology Professional

    U.S. Navy 4.0company rating

    Senior information technology manager job in Jeffersonville, IN

    To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military
    $53k-75k yearly est. 18d ago
  • Implementation Project Manager

    Blueprint30 LLC

    Senior information technology manager job in Louisville, KY

    ADP is hiring an Implementation Project Manager I/Implementation Specialist. In this position you will be the key client owner and single point of contact responsible for the project management of the entire implementation and/or merger and acquisition, from the point of sale through the transition to on-going Client Services. At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP. We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, & Social Responsibility. RESPONSIBILITIES: Project manages work of several internal departments, client, financial advisors and client's prior recordkeeper to ensure a successful implementation and is the subject matter expert for all functional areas through ADP for the conversion. Perform welcome call and explain the implementation process to the client, ensuring the client understands actions they need to take in order to ensure a successful implementation, and identify/introduce other team members who will interact directly with the client. Assist client with prior recordkeeper notification and obtaining a liquidation date. Provide the client with a blackout notice and explain the legal responsibilities for providing the notice to their plan participants in a timely manner. Manage the transfer of plan assets and participant records by communicating directly with client's current providers and internal ADP departments. Establish Payroll Input call to review with client how to enter payroll deductions and compliance coding. Work with client, prior recordkeepers and internal ADP parties on missing information needed to complete conversion to ADP Retirement Services. Responsible for preparation and distribution of all applicable client conversion communication. Responsible for documentation based on department standards and coordination of seamless transition to Client Services. Failure to properly execute could cause significant financial impact to ADP and/or the client.
    $74k-103k yearly est. 2d ago
  • Implementation Project Mgr I

    Adpcareers

    Senior information technology manager job in Louisville, KY

    ADP is hiring an Implementation Project Manager I/Implementation Specialist. In this position you will be the key client owner and single point of contact responsible for the project management of the entire implementation and/or merger and acquisition, from the point of sale through the transition to on-going Client Services. At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP. We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, & Social Responsibility. RESPONSIBILITIES: Project manages work of several internal departments, client, financial advisors and client's prior recordkeeper to ensure a successful implementation and is the subject matter expert for all functional areas through ADP for the conversion. Perform welcome call and explain the implementation process to the client, ensuring the client understands actions they need to take in order to ensure a successful implementation, and identify/introduce other team members who will interact directly with the client. Assist client with prior recordkeeper notification and obtaining a liquidation date. Provide the client with a blackout notice and explain the legal responsibilities for providing the notice to their plan participants in a timely manner. Manage the transfer of plan assets and participant records by communicating directly with client's current providers and internal ADP departments. Establish Payroll Input call to review with client how to enter payroll deductions and compliance coding. Work with client, prior recordkeepers and internal ADP parties on missing information needed to complete conversion to ADP Retirement Services. Responsible for preparation and distribution of all applicable client conversion communication. Responsible for documentation based on department standards and coordination of seamless transition to Client Services. Failure to properly execute could cause significant financial impact to ADP and/or the client. Key Client Account Manager: Key client contact during implementation from point of sale through the transition to Client Services. Monitors and communicates conversion status on a regular basis with client, sales and financial advisors. Drawing from 401(k) experience, product and legislative knowledge evaluates, assesses and recommends solutions to question / issues surfaced from client, and internal departments regarding the implementation. Consulting with client on non-standard issues. Delivers ADP Mid Market Prototype Adoption Agreement and reviews elections with client form both a regulatory and ADP Retirement Services administration perspective to ensure plan setup meets client expectations and confirms to the prototype's product specifications and system constraints. Work with the client and internal ADP groups on exception related processes requested by clients. This may include adding investment with restrictions, transfer in-kind, setup of brokerage accounts, special blackout notifications, special processes needed to be supported by Client Services and Operations, etc. Responsible for review of conversion data and records prior to plan being moved to production go-live. Communicates with client for appropriate conversion data approvals. Complexities may include review and communication of service calculations, combination of multiple loans into small number of loans, mapping of investment elections and deferral percents, etc. Participate on team projects Research issues and share findings with other team members Performs other related duties as assigned. QUALIFICATIONS REQUIRED: Bachelor's Degree or Equivalent in Education & Experience 1-3 Years of directly related experience
    $74k-103k yearly est. 2d ago
  • Master Data Manager, Application Development and Maintenance

    Cardinal Health 4.4company rating

    Senior information technology manager job in Frankfort, KY

    **_What Application Development & Maintenance contributes to Cardinal Health_** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional team environment through adherence to established design control processes and good engineering practices. This job family programs and configures end user applications, systems, databases and websites to achieve the organization's internal needs and externally-facing business needs. Application Development & Maintenance partners with business leaders, investigates user needs and conducts regular assessments, maintenance and enhancements of existing applications. Cardinal Health's Enterprise Master Data Management technology team is on a tremendous growth journey. Comprised of Operations and Development functions, we aim to be a world-class master data organization that enables Cardinal Health to be healthcare's most trusted partner. Cardinal Health is driving healthcare to the next level. We boast great opportunities to grow and apply technical skills to meet organizational needs, empowering talented engineers who mentor and uplift others, led by leaders with focus on employee development and well-being, dedicated training programs, and a fun and collaborative atmosphere. The Business Title Manager will be leading the Pharma Master Data Team to design and deliver reliable master data solutions that support key Pharma business processes. This team will be ensuring that data is accurate, consistent, and compliant across systems to enable smooth operations and informed decisions. This Manager will be a trusted and efficient master data foundation for the Pharma business offering a single source of truth that drives quality, compliance, and innovation. **_What is expected of you and others at this level_** + Manages department operations and supervises professional employees, front line supervisors and/or business support staff + Participates in the development of policies and procedures to achieve specific goals + Ensures employees operate within guidelines + Decisions have a short term impact on work processes, outcomes and customers + Interacts with subordinates, peers, customers, and suppliers at various management levels; may interact with senior management + Interactions normally involve resolution of issues related to operations and/or projects + Gains consensus from various parties involved **_Qualifications_** + 8-12 years of experience, preferred + Bachelor's degree in related field, or equivalent work experience, preferred + Expertise in the implementation of SAP MDG solutions for master data domains such as Customer, Vendor, and Material in large-scale projects is required. + Extensive experience in integrating SAP MDG with SAP ECC and SAP S/4HANA systems. + Strong understanding of third-party interfaces and data conversion processes. + Proven experience in aligning business process requirements with the technical implementation of SAP Master Data Governance. + Expert-level SAP functional configuration experience in Material, Customer, and Supplier master data. + Significant experience with BRF+ (Business Rule Framework plus), including building rule-based workflow services, user exits, BADIs, and working collaboratively with developers for enhancements. + Proficiency in data model enhancement, data transfer (DIF/DEF), data replication framework (DRF), and rule-based workflow configuration. + Experience in integrating business process requirements with SAP MDG technical solutions. + SAP MDG certifications are a plus. **Anticipated salary range:** $123,400 - $193,930 **Bonus eligible:** Yes **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 02/13/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $123.4k-193.9k yearly 19d ago

Learn more about senior information technology manager jobs

How much does a senior information technology manager earn in Louisville, KY?

The average senior information technology manager in Louisville, KY earns between $85,000 and $146,000 annually. This compares to the national average senior information technology manager range of $98,000 to $179,000.

Average senior information technology manager salary in Louisville, KY

$111,000

What are the biggest employers of Senior Information Technology Managers in Louisville, KY?

The biggest employers of Senior Information Technology Managers in Louisville, KY are:
  1. GE Appliances
  2. Pwc
  3. CDM Smith
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