Senior information technology manager jobs in Macomb, MI - 567 jobs

Job Title: Service Delivery Manager The Service Delivery Manager (Associate Director level) is accountable for overseeing end‐to‐end infrastructure delivery across complex enterprise environments. This role requires strong customer governance leadership, deep understanding of datacenter technologies, and the ability to drive operational excellence, major incident handling, automation, and transformation initiatives. The leader will partner closely with customer stakeholders to ensure delivery outcomes align with business goals while promoting next‐generation and GenAI‐enabled infrastructure capabilities. In this role, you will Infrastructure Delivery Leadership * Own complete infrastructure delivery across on‐prem, cloud, and hybrid ecosystems. * Ensure adherence to SLAs, KPIs, security, and compliance standards. Customer Governance & Executive Engagement * Lead governance forums, reviews, and strategy discussions with senior customer stakeholders. * Drive alignment between customer objectives and delivery execution; maintain strong customer relationships. Datacenter & Technology Expertise * Apply broad knowledge of servers, networks, storage, virtualization, backup/DR, and monitoring. * Provide guidance to improve stability, performance, and scalability. Major Incident Management * Lead high‐severity incident bridges; ensure timely restoration and clear communication. * Oversee RCA and drive preventive and continuous improvement initiatives. Solutioning, SOWs & Large Program Proposals * Develop SOWs, proposals, cost models, and delivery approaches for major infrastructure programs. * Collaborate with architecture and presales teams for scalable and customer‐aligned solutions. Automation & Transformation * Identify and implement automation, tooling enhancements, and modernization initiatives to improve efficiency and reduce manual work. GenAI‐Enabled Infrastructure Innovation * Educate and guide customers on GenAI use cases within the infrastructure layer. * Support ideation and implementation of AI‐driven operations, predictive insights, and self‐healing capabilities. What you'll need to succeed (required skills) * Proven experience managing large scale infrastructure delivery programs. * Strong customer governance and stakeholder engagement capabilities. * Deep technical understanding of datacenters and enterprise infrastructure services. * Experience driving major incident management with strong communication and leadership. * Ability to write SOWs, proposals, and program level documentation. * Experience with automation tools, scripting, and transformation initiatives. * Understanding of GenAI concepts and their applicability to infrastructure operations. * Excellent communication, negotiation, and interpersonal skills. Preferred skills: what will help you stand out * Certifications such as ITIL, PMP, VMware, Azure/AWS Architect, or equivalent. * Experience working in managed services or large enterprise environments. * Exposure to AI‐Ops platforms, observability tools, and automation frameworks. Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: * Medical/Dental/Vision/Life Insurance * Paid holidays plus Paid Time Off * 401(k) plan and contributions * Long-term/Short-term Disability * Paid Parental Leave * Employee Stock Purchase Plan At Cognizant, we're eager to meet people who believe in our mission and can make an impact in various ways. We strongly encourage you to apply even if you only meet the required skills listed. Consider what transferrable experience and skills make you a unique applicant and help us see how you'd be beneficial to this role. Cognizant will only consider applicants for this position who are legally authorized to work in USA without requiring employer sponsorship, now or at any time in the future. Work model: At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance though our various wellbeing programs. Based on this role's business requirements, this is an onsite position requiring 5 days a week at the client site in Charlotte, NC, USA. The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations. We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. "Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws."

May Mobility is transforming cities through autonomous technology to create a safer, greener, more accessible world. Based in Ann Arbor, Michigan, May develops and deploys autonomous vehicles (AVs) powered by our innovative Multi-Policy Decision Making (MPDM) technology that literally reimagines the way AVs think. Our vehicles do more than just drive themselves - they provide value to communities, bridge public transit gaps and move people where they need to go safely, easily and with a lot more fun. We're building the world's best autonomy system to reimagine transit by minimizing congestion, expanding access and encouraging better land use in order to foster more green, vibrant and livable spaces. Since our founding in 2017, we've given more than 300,000 autonomy-enabled rides to real people around the globe. And we're just getting started. We're hiring people who share our passion for building the future, today, solving real-world problems and seeing the impact of their work. Join us. Job Summary The Senior Manager, Program Management oversees a portfolio of related projects and ensures their successful completion as well as managing a group of talented and adaptable Program Managers who drive the development and integration of complex hardware and software on schedule. The position reports to the VP Operations and works alongside VP's and Directors of Vehicle Engineering, Software and Production. Essential Responsibilities Work with and across multiple functional partners to document and track the execution of development programs Provides supervision and development opportunities for program managers who: Develop and communicate program plans and timelines Remove barriers and obstacles that impact performance Measure progress and adjust performance accordingly Develop contingency plans when needed Deploy program management processes and ensure they are followed accordingly Demonstrate adaptability and supporting continuous learning Skills and Abilities Success in this role typically requires the following competencies: Provide program management subject matter expertise to guide and mentor the PM team Stakeholder management - to establish and organize relationships with internal (Finance, Accounting, Legal, Site Operations, supply chain) and external (customers and their partners and vendors) stakeholders and meet their needs and expectations. Teamwork - to reach cross-functionally within May and across to our partners and customers to build trust, solve problems, resolve conflicts, etc. to launch sites successfully under tight deadlines. Critical thinking and decision-making skills to prioritize and manage projects effectively Excellent verbal and written communication skills to establish and maintain effective communications with internal customers, senior and executive management Leadership and ability to foster positive work environment to promote creativity and teamwork Collaboration and interpersonal skills to work effectively across the company Qualifications and Experience Candidates most successful in this role typically hold the following qualifications or comparable knowledge or experience: Required Bachelor's degree in Engineering 7+ years of relevant program management experience 3+ years of relevant people management experience Strong understanding of automotive hardware and software development process with an appreciation for maintaining a high quality bar with low operational overhead Demonstrates curiosity and a growth mindset; fosters an environment that supports learning, innovation, and intelligent risk-taking; and exhibits resilience in the face of setbacks Impeccable discretion when handling confidential or sensitive information Experience with Jira and/or other project management tools Desirable Master's degree in Engineering (esp. Computer science), MBA degree, or equivalent experience PMP or other program management certifications 15+ years of relevant program management experience 5+ years of relevant people management experience Experience in Autonomous Vehicles, Machine Learning, Robotics, Internet of Things (IoT) or Transportation as a Service Start-up Experience Physical Requirements Standard office working conditions which includes but is not limited to: Prolonged sitting Prolonged standing Prolonged computer use Travel required? - Minimal: 1%-10% Benefits and Perks Comprehensive healthcare suite including medical, dental, vision, life, and disability plans. Domestic partners who have been residing together at least one year are also eligible to participate. Health Savings and Flexible Spending Healthcare and Dependent Care Accounts available. Rich retirement benefits, including an immediately vested employer safe harbor match. Generous paid parental leave as well as a phased return to work. Flexible vacation policy in addition to paid company holidays. Total Wellness Program providing numerous resources for overall wellbeing Don't meet every single requirement? Studies have shown that women and/or people of color are less likely to apply to a job unless they meet every qualification. At May Mobility, we're committed to building a diverse, inclusive, and authentic workforce, so if you're excited about this role but your previous experience doesn't align perfectly with every qualification, we encourage you to apply anyway! You may be the perfect candidate for this or another role at May. Want to learn more about our culture & benefits? Check out our website! May Mobility is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, veteran status, genetics or any other legally protected basis. Below, you have the opportunity to share your preferred gender pronouns, gender, ethnicity, and veteran status with May Mobility to help us identify areas of improvement in our hiring and recruitment processes. Completion of these questions is entirely voluntary. Any information you choose to provide will be kept confidential, and will not impact the hiring decision in any way. If you believe that you will need any type of accommodation, please let us know. Note to Recruitment Agencies: May Mobility does not accept unsolicited agency resumes. Furthermore, May Mobility does not pay placement fees for candidates submitted by any agency other than its approved partners. Salary Range$105,000-$145,000 USD

Job Title: IT Business Support Manager Department: Information Technology Reports To: Chief Information Officer FLSA Status: Exempt The IT Business Support Manager oversees the delivery of IT support services to ensure optimal performance and user satisfaction. This role manages the Help Desk team, coordinates business support initiatives, oversees procurement of IT hardware and software, and ensures alignment between IT services and organizational needs. Key Responsibilities Help Desk Management: o Lead and supervise the IT Help Desk team to provide timely and effective support. o Establish and enforce service level agreements (SLAs) for incident resolution and request fulfillment. o Monitor ticketing systems and ensure accurate documentation and escalation processes. Business Support Coordination: o Serve as the primary liaison between IT and business units for support needs. o Identify recurring issues and implement solutions to improve efficiency. o Develop and maintain knowledge base articles and self-service resources. Training & Development : o Design and deliver IT training programs for end-users and support staff. o Ensure continuous skill development for Help Desk personnel. Procurement Oversight : o Manage and oversee the ordering and procurement of IT hardware and software. o Ensure compliance with organizational standards and vendor agreements. o Collaborate with finance and vendors to optimize cost and delivery timelines. Process Improvement : o Analyze support metrics and trends to recommend improvements. o Implement ITIL best practices for incident, problem, and change management. Team Leadership : o Recruit, train, and mentor Help Desk staff. o Conduct performance evaluations and foster a culture of customer service excellence. Budget & Resource Management: o Manage departmental resources effectively. o Provide input for budgeting related to support operations and procurement. Required Qualifications · Bachelor's degree in Information Technology, Business Administration, or related field. · 5+ years of experience in IT support or service management, with at least 2 years in a leadership role. · Strong knowledge of IT service management frameworks (ITIL preferred). · Experience in IT procurement and vendor management. · Excellent communication, problem-solving, and organizational skills. · Familiarity with Help Desk software and ticketing systems. Core Competencies · Customer Service Orientation · Leadership and Team Development · Procurement and Vendor Management · Analytical Thinking · Process Optimization · Stakeholder Engagement SMART is an Equal Opportunity Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation / Age THE AUTHORITY RESERVES THE RIGHT TO REVISE OR CHANGE THIS JOB DESCRIPTION AT ANY TIME.

CSP is the industry leader in the formulation and molding of lightweight, advanced composite components for the transportation industries. As an innovative, full-service Tier One supplier, we offer an entrepreneurial environment where you're only limited by your own imagination. In addition to our team-focused environment, we provide industry-leading benefits, called BENEfits4U. Our comprehensive offering includes: affordable medical, dental, and vision care; flexible spending accounts; life insurance; 401k with company match and much, much more. Job Description Infrastructure & Operations Leadership Lead the design, implementation, and management of enterprise infrastructure including networks, data centers, servers, storage, and hosting solutions (on-premises and cloud). Ensure scalability, reliability, and performance of core IT systems to support global manufacturing and business operations. Oversee IT operations processes such as incident, problem, change, and capacity management, ensuring adherence to ITIL best practices. Networking & Data Centers Direct the planning, deployment, and support of local area networks (LAN), wide area networks (WAN), wireless, and remote connectivity solutions. Manage the operation, security, and resiliency of corporate and plant-level data centers. Drive modernization initiatives including network segmentation, SD-WAN, and high-availability architectures. Cybersecurity Oversee security architecture, vulnerability management, and compliance monitoring across infrastructure and operations. Implement and enforce cybersecurity policies, identity and access management, endpoint protection, and incident response plans. Partner with enterprise security teams, vendors, and auditors to ensure compliance with regulatory, industry, and insurance requirements. Servers, Hosting & Microsoft Technologies Lead lifecycle management of Windows, Linux, and virtualized server environments. Ensure high availability, disaster recovery, and backup strategies are in place and regularly tested. Manage the Microsoft ecosystem (Active Directory, M365, Teams, SharePoint, Exchange, Intune) ensuring effective collaboration, governance, and end-user productivity. Client Services Oversee service desk and client computing teams to ensure timely, effective resolution of incidents and requests. Define and track KPIs for user experience, satisfaction, and service quality. Standardize device management, patching, and deployment processes for desktops, laptops, and mobile devices. Vendor & Budget Management Manage infrastructure vendors, contracts, and service providers to ensure value, performance, and cost control. Develop and manage capital and operating budgets for infrastructure and operations. Negotiate agreements for hardware, software, cloud services, and telecommunications. Leadership & Team Development Lead, mentor, and develop a high-performing Infrastructure & Operations team. Foster collaboration across IT and business functions to ensure alignment and service excellence. Promote a culture of accountability, continuous improvement, and operational discipline. If you enjoy innovation, and an opportunity to learn and contribute to a growing organization, CSP is the place for you!

VP of Information Technology A leading national sporting goods and outdoor retailer with 264 stores seeks a hands-on, strategically minded Senior Director of Information Technology to lead enterprise IT across its nationwide footprint, distribution operations, and expanding omnichannel business. Reporting to the CIO, this leader will play a critical role in modernizing legacy systems while maintaining stability and scalability across core platforms. The ideal candidate brings deep iSeries (AS/400) expertise, retail systems experience, and a balanced approach to infrastructure, enterprise applications, and business alignment. This role requires a blend of technical leadership and business acumen to drive reliable, secure, and future-ready technology operations. Key Responsibilities: Leadership & Strategy Act as a strategic partner to the CIO, aligning IT priorities with business goals. Develop and execute actionable IT strategies with measurable outcomes. Build and foster a high-performance IT culture rooted in accountability and innovation. Technology Operations & Infrastructure Oversee all infrastructure including on-prem systems, cloud environments, and networks. Ensure high availability, system security, and business continuity across stores, distribution, and corporate locations. Lead and manage all aspects of IBM iSeries (AS/400) operations, essential to business-critical processes. Enterprise Applications & Systems Direct the lifecycle of ERP, POS, WMS, and custom applications supporting retail and logistics. Modernize legacy applications through DevOps, integrations, and process improvements. Champion cross-platform integration to ensure data flow and operational efficiency. E-Commerce & Omnichannel Support Collaborate with digital commerce and marketing teams to support platform reliability, integration, and growth. Provide backend system readiness for seasonal peaks, promotions, and omnichannel execution. Security, Compliance & Risk Management Enforce cybersecurity best practices and maintain regulatory compliance (SOX, PCI-DSS, HIPAA, etc.). Lead the development and testing of business continuity and disaster recovery plans. Retail & Distribution Technology Enablement Support in-store technology for 264+ retail locations, ensuring stable POS systems and tech onboarding. Enable supply chain visibility and performance through WMS and operational tools. Team & Vendor Management Build and develop a highly effective IT team with strengths across infrastructure, applications, and security. Manage vendor relationships with a focus on performance, cost, and alignment with strategic goals. Required Qualifications: Bachelor's degree in Information Technology, Computer Science, or a related field. Experience with IBM iSeries (AS/400) systems and legacy platforms. 5-10+ years of senior IT leadership experience in a retail, distribution, or eCommerce setting. Must have retail experience and be onsite at the corporate headquarters in Troy, Michigan Demonstrated ability to manage enterprise-wide systems and cross-functional initiatives. Deep understanding of ERP, POS, WMS, and retail infrastructure. Strong communication and leadership skills with a collaborative mindset. Preferred Experience: Prior Senior Director or VP-level IT leadership in a national retail organization. Familiarity with AWS, Azure, hybrid cloud environments, and data warehousing. Experience with customer loyalty platforms, mobile commerce, and omnichannel strategies. Additional Information: Applicants must have authorization to work in the United States without the need for visa sponsorship or support. We do not entertain C2C arrangements or engage with third-party intermediaries for this position.

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military

Details Name of Employer Isuzu North America Corporation Title Manager, IT Infrastructure Location 46401 Commerce Center Drive, Plymouth, MI 48170 Salary $193,149 per year Hours Monday - Friday, 8:00 AM to 5:00 PM Position Overview Isuzu North America Corporation (INAC) seeks a Manager, IT Infrastructure (Individual Contributor) to plan and coordinate enterprise management personnel and oversee all other Management Information Systems (MIS) Infrastructure related activities in support of Isuzu's business. Develop strong working relationship with all Isuzu companies, understanding their function, business, environments, and needs. Monitor and audit Isuzu's expenses and budgets. Work closely with MIS executives on strategic planning activities for future Isuzu business. Core Responsibilities Responsible for the design, implementation, and operations of enterprise core system platforms hosting applications in both on-premises facilities and on-cloud infrastructure. Review external vendors to ensure standards, processes, and procedures are executed to deliver systems to specifications. Work alongside architects, information security, and operational teams to deliver infrastructure services to the organization. Responsible for the development and fulfillment of strategic direction to modernize the IT infrastructure. Support IT management in the development and fulfillment of an engineering strategy, based on the current and future overall strategic and business objectives of the organization. Evaluate the existing configuration of hardware, systems and technologies, in the context of business operations to identify any gaps in capacity or capabilities. Evaluate new technologies with a view to their integration into the organization. Share knowledge and expertise with other functional areas of the IT organization and with the client community in an advisory capacity. Lead IT projects and programs that are high impact/high value to the organization. Act as a communication channel for ongoing program management status and issues and setting business expectations. Interact at high levels with clients and decision-makers both internally and externally. Work with Plan, Build and Production teams to ensure successful project delivery. Improve productivity and quality within project lifecycle and project governance. Focus on planning and execution of large-scale projects and programs. Server and Network Management Ensure effectiveness, availability, and security of enterprise servers, including hardware, virtualization, operating systems, software, and backups. Provision and administer server environments using best practices for enterprise customers across multiple on-premises and on-cloud offerings. Conduct research and remain current with the latest server and system technologies and solutions. Benchmark, analyze, report on, and make recommendations for the improvement and growth of the IT infrastructure regarding server systems. Develop solutions by understanding and studying systems flows, data usage, and work processes. Ensure effectiveness, availability, and security of enterprise network, including hardware, Firewalls, circuits, LAN, Wi-Fi, and VPN. Provision and administer network solutions and configurations using best practices for enterprise customers across multiple on premises and on-cloud sites. Conduct research and remain current with the latest network and system technologies and solutions. Benchmark, analyze, reports on, and make recommendations for the improvement and growth of the IT infrastructure regarding network systems. Develop solutions by understanding and studying systems flows, data usage, and work processes. Business Continuity and Disaster Recovery Review the development, implementation, and testing of business continuity and disaster recovery plans. Serve as subject matter expert for disaster recovery and business continuity strategy and planning. Develop and review disaster recovery, crisis management, or business continuity plans. Develop recovery plans for physical locations with critical assets, such as data centers. Coordinate continuity efforts after a disruption event. Develop emergency management plans for recovery decision making, communications, and the continuity of critical departmental processes to deal with organizational emergencies. Procurement and Stakeholder Engagement Assist in the development of RFP's, bid proposals, contracts, scope of work reports and other documentation for infrastructure projects and associated efforts. Interact and negotiate with vendors, outsourcers, and contractors to secure system-related products and services. Work with stakeholders and business process areas to define business and systems requirements for new technology implementations. Design and implement work plans to make certain server and network capacity meets existing and future requirements. Perform cost benefit and return on investment analyses for proposed systems to aid management in making implementation decisions. Organizational Relationships: Reports to: Director, IT Operations & Infrastructure Qualifications Bachelor's degree in Computer Science, Computer Engineering, or a related field. Ten (10) years of experience in the job offered or ten (10) years of experience as a Network Lead, Network Consultant, Network Analyst, Technical Analyst, Network Engineer, or a related occupation. Requires experience in Infrastructure Technology solutions, DevOps, or cloud technologies. Requires experience working in managed services, outsourcing, or consulting roles as a customer or provider. Requires experience overseeing resources, projects, and budgets. Requires experience leading and supporting hybrid cloud server and network environments. Requires experience architecting and managing enterprise servers in a hybrid cloud model. Requires experience architecting and managing enterprise networks in a hybrid cloud model. Requires experience managing cloud infrastructures running SAP and other enterprise applications. Requires experience designing, implementing, and operating highly scalable and reliable platform solutions in a hybrid cloud model. Requires excellent knowledge of Windows and Linux server management in physical and virtualized environments. Requires advanced understanding of Active Directory, Azure AD, ADFS, Group Policies, DHCP, Radius, and certificate management. Requires excellent knowledge of Cisco network solutions, including and specific to ASA, SD-WAN, Meraki, AnyConnect, Umbrella, and Duo. Requires experience with technical deep dives into code, networking, systems, and storage with experienced engineers. Requires hands-on experience managing AWS architectures and solutions, including EC2, VPC, NLB, ALB, Transit Gateway, Security Groups, AWS Backup, and EDR. Requires hands-on experience managing Firewall devices and policies, including and specific to Cisco, Fortinet, Juniper, and NSX. Requires hands-on experience with on-premises Data Center hardware, including racks, server and network equipment, cabling, and UPS. Requires excellent understanding of backup, Disaster Recovery and Business Continuity solutions, including and specific to Veeam, Zerto, AWS Backup, and AWS DRS. Requires working knowledge of business administration, business processes, capacity planning, regulatory compliance requirements, and contract management. Requires advanced understanding of cybersecurity solutions, including and specific to Zero Trust, MFA, and EDR. Pay for this position is $193,149. The actual compensation will be determined based on experience and other factors permitted by law. Exceptional Perks That Go Beyond the Basics Join a workplace that invests in your well-being-mind, body, and future: Comprehensive Health Coverage Medical, dental, vision, and fertility benefits to support you through every stage of life Fertility & Family-Building Support through WIN Fertility : Includes Adoption & Surrogacy Benefits, WINMaternity, and PowerPause, offering up to $25,000 in lifetime benefits for fertility-related services such as IVF, IUI, and preconception support Generous Time Off Enjoy a healthy work-life balance with paid vacation, 15 paid holidays annually, sick leave, parental leave, and MTO (Miscellaneous Time Off) for volunteering or a compelling personal need Smart Retirement Planning Build long-term financial security with a 401(k) plan featuring a company match and an additional Annual Retirement Contribution (ARC) Peace of Mind Company-paid Basic Life and AD&D Insurance, as well as Travel Insurance, so you're covered wherever life takes you Wellness Program Access a variety of tools and resources designed to support your physical and mental well-being Tuition Reimbursement Pursue continued education with financial support for job-related coursework, degree programs, and professional growth Exclusive Employee Discounts Save on insurance, travel, entertainment, car purchases/rentals, retail purchases, and more

Job Description Driving innovation is easier said than done. It starts and ends with a solid IT foundation...and that's where we need you. If shaping and maintaining the technological infrastructure that empowers us to disrupt industries and impact the lives of billions doesn't scare you, then keep reading. About Us Working at Hello Innovation is more than just a job. It's an invitation to reinvent the world as we know it, to go against the grain of what's possible and to rewrite the rules along the way. Every day we get up and challenge ourselves to solve problems that matter, the problems that impact billions and bring radical change and improvement to humankind. This may sound like a crazy, lofty goal, but we came from nothing (no investors or debt) and for nearly two decades our products have touched hundreds of millions of people. We've proved that industries change, problems are solved and lives are improved when design, technology, and the unexpected collide. And we're just getting started. A career at HI isn't for everyone. We're an eclectic team of dreamers, creators and doers who are on a mission to bring meaningful innovation to the world. If you're looking to be inspired, challenged and leave work every day knowing you did the best work of your life, you've come to the right place. About The Job Information Technology at HI is so much more than just systems and servers… It's the driving force behind our innovations, the backbone that enables us to redefine industries and make a meaningful impact. Our Director of IT won't only maintain servers and troubleshoot issues -- they will play a key role in laying the technological foundation that will drive large-scale innovations and propel us into the future. If you're looking for a mundane, by-the-books IT role, this is not the job for you. At the end of the day, we play to win and we're on a straight-shot path to change the world with the products we create. If you're ready to play an instrumental role in shaping the next wave of innovation, then read on... About You You're a modern-day MacGyver. You've never met a problem that couldn't be solved. When others want to run for the hills, you thrive and stop at nothing when others say it can't be done. You get sh*t done. You've worked with small, scrappy teams in a fast-paced, dynamic environment and aren't afraid to roll up your sleeves to get the job done -- no babysitter required. You're a systems thinker. You have the ability to see the big picture, zoom into the details and understand how all of the pieces work together. Your natural knack for connecting the dots helps you integrate complex systems. You're a master of your craft. With a deep understanding of infrastructure architecture and database systems, you're also well-versed in the latest cloud architectures and server technologies. Your comprehensive grasp extends to network configurations, cybersecurity protocols, and the implementation of scalable solutions. You can't stop thinking about what's next. You have a deep understanding of current and emerging technologies and a keen insight into how they can be leveraged. You've mastered the art of communication. You can gracefully break down, solve, and explain even the most complex problems to non-technical audiences. This isn't your first rodeo. You bring over 5 years of hands-on experience in roles like IT Director, Manager, Lead or similar role showcasing your ability to troubleshoot and resolve intricate IT challenges. Your depth of understanding spans systems, networks, internet security, and the best practices in IT, coupled with a solid grasp of data privacy principles. Experience implementing DAM / MAM systems is a plus. Your Responsibilities Contribute to the planning, development, implementation of IT strategies that support business goals and push the boundaries of what's possible across our growing portfolio of businesses and products. Oversee and maintain IT infrastructure, including hardware, servers, cloud services, networks, and more; ensuring scalability, optimal performance, and reliability on our path to reach billions. Implement and monitor security protocols to protect against unauthorized access and cyber threats; ensuring our tech processes and strategies consistently meet and exceed industry best practices and regulations. Establish, reinforce, execute and improve backup procedures and disaster recovery plans. Evaluate and select IT vendors, and manage these relationships to ensure quality and cost-effectiveness. Own the acquisition, installation, and maintenance of software and hardware. Ensure our team has the tools and support they need to succeed; from setting up workstations and licensing software to addressing tech-related issues and queries. Assemble, inspire, and lead an exceptional IT team that embodies our dedication to setting new standards through a culture of innovation, continuous learning, and growth. Stay ahead of the curve and keep your finger on the pulse of the IT landscape to fuel our innovation, outpace the market and maintain our edge. Compensation & Perks Meaningful work. This is not just a job. You can find a job anywhere. This is a place for the bold to get paid to give a sh*t and make a real impact on people's lives when they need it most. Be part of something (really) big. Our products touch over 45 million people every month, and we are chasing problems that billions suffer from. Not just any problem, the ones that are filled with purpose and meaning. This is your chance to be more than a number and make history. Don't just imagine it - create it at our Moonshot Factory. You'll have access to our newly built Dreamlab, our secret research and development lab where employees aren't focused on what's today - but what's next… Imagine a 30,000 sq ft facility with the machines, tools, and resources (from 7 axis robots to coating systems) to create…anything. No red tape. Say goodbye to pointless meetings or political hoops to jump through. We're scrappy, believe in autonomy and empower our teams to do whatever it takes to do the unthinkable. Learning animal culture. Learn more here than any other place on earth. We make sure you never stop growing and offer an allowance for continued learning. We ignite the best in you. We exist not only to deliver meaningful innovation, but to ignite and inspire the creative problem solver in you. A creative, come-as-you-are environment. Our team never stops pushing you to be the best that you can be and still makes time to have some fun. Top of market pay & benefits. Along with a full benefits package including health, dental, vision, and 401k. Relocation support. Whether you're across the state or across the globe, we value talent above all. We will pay for relocation costs and sponsor visas for the ideal candidate. Plus many more. Additional perks include daily catered lunches, team activities, paid holidays, bonuses and much more. Diversity isn't just a checkbox. At Hello Innovation, our eclectic team from all walks of life is our secret sauce to meaningful innovation. Needless to say, we are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Powered by JazzHR kGJWDVMwlO

We are Automotive Business Scientists. We empower our clients to turn overwhelming industry data into discovery, action and measured success. We are unique market leaders because we find and examine possibilities through the clarity of a scientific lens. To solve the toughest client challenges, we need curious, creative and dedicated people to join our team. We search out individuals who align with our core values and who adhere to the highest standards of integrity and ethics in everything they do. Our company is filled with the brightest minds and the biggest hearts at every level. We recognize that personal success takes on many different forms of the course of our lives - both professional and personally - so we provide a myriad of benefits and programs focused on Wellbeing, Growth, Community and Recognition. One size does not fit all, so we encourage every Urban Scientist to discover their own formula for success. If this sounds like the kind of company you would like to work with, Apply Now! POSITION OVERVIEW We are looking for an Engagement Manager with a nuanced understanding of digital marketing and client relationship skills to maximize our growth potential with these partnerships. Across our marketing solution set, this position serves a key role bridging client management, product support and business development. The Engagement Manager will mainly be focused on internal relationships and communication but should also be comfortable interfacing external client teams. This role has current Hybrid Workplace flexibility, and candidates must be available to work in-person two to three days per week at an Urban Science office location. We are headquartered in Detroit, MI and additionally have flexibility to consider candidates local to Atlanta, Dallas (Plano), or Nashville (Franklin). URBAN SCIENCE DOES NOT AND WILL NOT PROVIDE IMMIGRATION RELATED SPONSORSHIP FOR THIS ROLE, NOW OR IN THE FUTURE. Essential Duties and Responsibilities Under limited supervision, manage the execution of assigned digital marketing and consumer engagement solution contracts with existing agency and media platform partners. Manage the day-to-day relationship with the client organization (related to the managed contracts), supporting new business pitches, and maintaining high levels of client satisfaction. Work with Sr. Engagement Manager(s) to support the execution of digital marketing and consumer engagement solution contracts with existing agency and media platform partners. Act as key interface between external clients, internal product teams, and business development. Liaison directly with internal product teams to ensure client business requirements for new products can be technically supported by our solution set. Support internal contract management activities including CRM system tasks, revenue monitoring and budget support. Ensure consistent product performance and deliverables that are in line with client business strategy. Identify opportunities for Urban Science to expand existing client relationships. Qualifications - Education and Experience Data Savvy: Requires a broad understanding of real-time analytics, and experience working with data to provide clear and insightful recommendations Thought Leadership: Requires ability to apply Urban Science methodologies and new ideas to the client's mission critical problems to help them drive business MS Office: Requires solid knowledge of MS Excel, Word, PowerPoint, Teams, and Outlook Communication skills: Strong written and verbal skill set required, included ability to communicate concisely and effectively with various levels of leadership Presentation skills: ability to conduct professional presentations with various levels of leadership Analytical Thinking: Requires the ability to understand a situation by breaking it apart into smaller pieces, and/or tracing the implications of a situation in a step-by-step causal way Strategic Influence: Requires the ability to effectively persuade, convince, and influence others in order to gain support to achieve work related goals/objectives Initiative: Requires the drive to go above and beyond in order to improve or enhance job results Time Management: Requires strong capability to prioritize competing demands, manage multiple concurrent tasks and run meetings on schedule Project Management: Project management skills, including the ability to estimate work efforts, define work plans, monitor progress and report schedule variances and scope changes EDUCATION and EXPERIENCE University degree required; business or related degrees are preferred from an accredited college or university, or equivalent foreign intuition. Minimum of 4 years related work experience, ideally within digital marketing/media Experience in targeted-audience procurement, media attribution, digital campaign ROI analytics required OEM or Agency experience strongly preferred Familiarity with Media planning and buying mechanics preferred SQL experience a plus WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This description is intended to describe the type and level of work being performed by a person assigned to this position. It is NOT an exhaustive list of all duties and responsibilities required by a person so classified. The job may require additional hours beyond the normal 40-hour workweek.

Requirements What You'll Bring: BS in computer science or related field 2+ years of program management of relevant experience, ideally 1-2 years in a mobile environment (or similar technical field) Familiarity with and affinity for agile development, collaboration and test-and-learn environments Ability to demonstrate influential leadership and gain buy in from key stakeholders Ability to effectively understand data, analyze results, draw insights and conclusions, and recommend appropriate actions in an atmosphere of fact-based decision-making Excellent communication and story-telling skills, including the ability to effectively translate and communicate technical information in a meaningful way to non-technical audiences Ability to own Programs end-to-end while accounting for cross-functional needs Strong understanding of planning and prioritization, as well as when to adjust plans when needed Motivated to develop processes, procedure, and automation in support of a growing Project Management Organization Demonstrates a collaborative approach to achieving business results Passionate about delivering mobile solutions that exceed expectations Strong data skills with expertise across multiple disciplines including Data Analytics (Excel, DOMO, SQL, VBA) Familiarity with Atlassian products (Jira, Confluence, BitBucket) Maintains confidentiality of proprietary information Ability to maintain a professional atmosphere in a fast-paced environment with numerous interactions and interruptions A high degree of initiative, self-motivation, and ability to motivate others Ability to establish and maintain cooperative working relationships with Team Members and colleagues Comfortable with office pets (cats, dogs) Not Required but Nice to Have! 1+ years of experience in IoT and/or embedded software and/or other smart home solutions Certified Scrum Master Experience with IoT devices and an understanding of how they function Experience in social networks and mobile applications Not required to have pets, but highly recommended! Benefits & Purrks: Join a tenacious, inventive company that empowers team members to chart their own path, lead by grounding decisions in the “why”, and has a strong sense of empathy and openness to new perspectives. Be a part of exciting growth, work with incredible people, and create tomorrow's pet products-plus a whole lot of extras. You will also be provided with: Premium Medical/Dental/Vision insurance Paid parental leave Whisker Parents Program 1 day "pawternity" leave for new pet adoption Pet Insurance Discount 401K match Flexible spending accounts Company-paid short-term disability and life insurance Employee Assistance Program (EAP) Generous paid time off 14 Paid Holidays Top of the line equipment Pet-friendly office Whisker products and swag Continuing education Support On-site gym with Peloton Referral program Statement of Inclusivity: We believe different perspectives make Whisker better and strive to create a place where everyone has equal opportunities to thrive. Please ensure to regularly check your email spam folder for any communication from Whisker to avoid missing important updates regarding your application status. #onsite1

The Head of IT Support provides oversight of IT Governance, Security, and Strategic Planning. This role ensures that IT operates in alignment with corporate goals, regulatory requirements, and industry best practices. The Head of IT Support is responsible for building a strong governance framework, protecting the enterprise through effective cybersecurity, and enabling the long-term success of IT through planning and portfolio management. Key Responsibilities Lead IT Governance, Security, and IT Planning & Management functions. Develop and enforce IT policies, standards, and compliance frameworks. Oversee the enterprise cybersecurity program, including risk assessments, threat management, and incident response. Partner with senior leadership to define IT strategy, budgets, and long-term investment plans. Drive IT portfolio management, prioritizing initiatives based on business value and risk. Monitor IT performance through reporting and metrics, ensuring accountability across the IT organization. Coordinate with the Head of IT Delivery to ensure that governance and security requirements are built into IT services. Lead disaster recovery, business continuity, and risk management planning. Manage relationships with auditors, regulators, and external partners for security and compliance. Qualifications Strong knowledge of IT governance frameworks (COBIT, ITIL), compliance regulations, and cybersecurity best practices. Demonstrated ability to align IT strategy with business priorities. Financial acumen in IT budgeting, cost control, and portfolio management. Excellent leadership, analytical, and communication skills. Education: Bachelor's degree in Information Systems, Cybersecurity, Business Administration, or related field. Experience: 10+ years of IT leadership experience with emphasis on governance, security, and planning. Equal Opportunity Employer (EOE) - Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender, identity, disability, protected veteran status and national origin. At Astemo, we're challenging the status quo with the power of diversity, inclusion, and collaboration. Our goal is to build an inclusive work environment that celebrates the differences of our employees. We want to ensure that every employee feels valued, respected and empowered. We don't just accept difference-we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. Astemo is proud to be an equal opportunity employer. If you need a reasonable accommodation to apply for a job at Astemo, please send the nature of the request and contact information to ************************* when applying for the position.

Our client is Founded in 1915 With more than 30,000 employees (2017), our client is the sixth-largest employer in metro Detroit, and amongst the most diverse. They are Specialties in Cancer Care, Heart Care, Neurology, Neurosurgery, Orthopedics, Primary Care, Bariatric Surgery, Organ Transplantation, Medical Education, and Medical Research. One of the largest and popular industry across the globe. The excellent and friendly work environment Job Description Principal duties and responsibilities: Manage and mentor a large and diverse team of, Software Designers and Developers, and vendor partners to lead the development of the technical solutions platform of Enterprise Data Warehouse to support next-generation data integration and data integrity for business intelligence and analytics. Provide a strong technology leadership to the IT team. Analyze enterprise business drivers and IT strategy to create current state and future state diagrams of EDW technology focusing on data integration but also encompassing data definition, data standardization, data mastering and data governance. Analyze enterprise business drivers to determine corresponding Information Architecture change requirements. Provide technology direction and leadership to proactively upgrade and align solutions with evolving technologies and business needs, including implementation strategies, focusing on solution optimization and stability. Design and govern the implementation of ETL, data processing, and data visualization design based on business requirements and IT strategies Define the principles to guide ETL and data processing solution decisions for the programs / projects leveraging DW and visualization architecture artifacts and industry best practices. Manage the work of and provides leadership to application staff to support the planning, design/build, test, implementation, support and operational needs of the organization. This includes, but is not limited to, project management, resource planning, assessment of integration and/or interface needs, support and maintenance. Create/review conceptual, logical, and/or physical design , incorporating discrete and big data, analytics framework and data integration best practices Define, implement and evolve source code and change/release management methodologies and other Software Life Cycle Development (SDLC) processes and build tools to operationalize them. Plan solutions with performance, scalability, HIPAA security and reusability in mind and drive assessment of these trade-offs throughout the SDLC. Establish performance, efficiency and stability benchmarks, build and implement custom tools to proactively monitor and analyze solution performance and health across all parts, and continually improve them. Act as a technical advisor and participate as needed in development/testing efforts within the team to maintain consistency and continuity. Evaluate trends on performance, capacity and operational health and develops plans to address key issues. Resolve most issues independently within the team and partners with vendors to resolve more complex issues. Provide preventative maintenance, troubleshooting and resolves problems to ensure infrastructure and application stability. Lead continual improvement best practices by identifying and diagnosing improvement opportunities. Suggest improvements to solution architects and supervisors Stay current with EDW and related analytics technology capabilities and bring the best practices into the development of the EDW program. Promote, develop and adhere to system standards and best practices. Collaborate with team to promote re-use and develop consistent technical build, implementation and support processes. Establish/Support processes to support strong governance around scope, schedules, financials, change management, deliverable quality and release management. Oversee proofs of concepts for new technology, processes, and/or workflows. Implements applications according to requirements, specifications, and compliance/regulatory standards. Effectively manage conflict and work together with team members, colleagues, and other leaders. Effectively oversee, lead, communicate, present, influence and utilize reasoning skills to earn the support of staff, colleagues, leadership, and customers. Administer personnel-related matters, including interviewing and hiring, performance evaluations, disciplinary action, coaching/mentoring, and staff development Qualifications Bachelor's degree in Computer Science, Information Systems, Computer Engineering, Systems Analysis or a related field required. Master's degree preferred. 10 years of progressive work experience in multiple IT areas, including 5 - 7 years of relevant domain experience in data warehousing and/or analytics technologies is required. Prior experience in a technical lead or consulting role leading Information Management related initiatives (system integration, data warehouse build, data mart build, or similar) is required. Requires expert level knowledge and understanding of data warehouse architecture, application design, systems engineering, SDLC, and integration. Demonstrated experience leading teams that analyze complex data related issues and/or logical data models in support of corporate and customer information systems requirements. Solid understanding of methodologies and technologies that depict the flow of data within and between technology systems and business functions/operations Must be able to handle difficult and sensitive situations using sound, independent judgment within general policy and legal guidelines. Must have led the design and architecture of end to end implementations of multiple large scale data integration projects Proven track record in managing diverse teams, including highly-skilled technical resources as well as developing team members of varying skill levels. Ability to assign, guide, and monitor the work of others regardless of the reporting relationship (direct, project, indirect). Excellent strategic thinker with the ability to provide thought leadership to develop creative solutions for complex business and technical problems. Excellent verbal and written communication skills. Able to develop and present complex material effectively to a variety of audiences - technical and non-technical, staff, management, and leadership. Additional Information All your information will be kept confidential according to EEO guidelines.

Title: Technical Program Manager - Enterprise and Supply Chain Department: Information Technology Reports to: Sr. Director, Solution Delivery Location: Dearborn. MIJob Classification: RemoteFLSA Status: ExemptJob Band: Professional The Technical Program Manager will manage the execution of cross-functional work. They will ensure projects are completed on time and within budget. This individual will assess risks, communicate progress and challenges to key stakeholders, and manage the overall health of the programs they oversee to ensure successful outcomes. Success in this role requires strong communication and organizational skills to drive complex projects to fruition. Inspired by Hard Work At Carhartt, the values of hard work-dependability, honesty, and trust-are rooted in the legacy of our founder, Hamilton Carhartt. His commitment to serving hardworking people continues to inspire everything we do. Guided by his legacy and our mission-We serve and protect all hardworking people by building durable products-we remain dedicated to upholding these principles in every decision we make and every product we create. Associate Responsibilities Accountable to defining project scope, objectives, and deliverables in collaboration with stakeholders, ensuring a clear understanding of project goals. Creates detailed implementation plans that encompass timelines, milestones, resource allocation, and dependencies. Participates in quarterly planning sessions to contribute to the prioritization and progress monitoring of projects. Manages risks and issues that have the potential to impact project success, using risk mitigation strategies and contingency planning. Oversees and coordinates dependencies between various project components. Provides regular status updates and reports to sponsors and project stakeholders. Manages project expenses to ensure budget is maintained. Defines and tracks the expected benefits and outcomes, ensuring that the project delivers on its strategic promises. Works closely with the IT Portfolio Lead to ensure adoption of standard processes and templates. Executes closure activities, including post-implementation review and documentation. Required Education Bachelor's degree in a business discipline or equivalent work experience. Required Skills & Experience Minimum of 8 years of relevant work experience in a related role inclusive of: 5 years of program or project management experience Project management skills with the ability to manage scopes, timelines and budgets Experience with Supply Chain, Manufacturing Technology Familiarity with relevant domain, technology and tools Experience in Agile methodology Excellent written and verbal communication skills with the ability to communicate with stakeholders at all levels of the organization Ability to think strategically and align program goals with the overall strategic objectives of Carhartt Outstanding organizational skills with demonstrated ability to prioritize workload and attention to detail Familiarity with relevant domain, technology and tools Apparel, Retail or Consumer Products manufacturing experience preferred Physical Requirements and Working Conditions Office environment, cubicle setting Extended periods of time sitting, standing, typing on a computer is required Able to work some evenings or weekends if necessary This position has a Remote location: Associate will have no regular requirement to be on-site. Travel on-site is limited to special events. Carhartt is a tobacco free workplace. #LI-REMOTE

Job Title: IT Business Support Manager Department: Information Technology Reports To: Chief Information Officer FLSA Status: Exempt The IT Business Support Manager oversees the delivery of IT support services to ensure optimal performance and user satisfaction. This role manages the Help Desk team, coordinates business support initiatives, oversees procurement of IT hardware and software, and ensures alignment between IT services and organizational needs. Key Responsibilities Help Desk Management: o Lead and supervise the IT Help Desk team to provide timely and effective support. o Establish and enforce service level agreements (SLAs) for incident resolution and request fulfillment. o Monitor ticketing systems and ensure accurate documentation and escalation processes. Business Support Coordination: o Serve as the primary liaison between IT and business units for support needs. o Identify recurring issues and implement solutions to improve efficiency. o Develop and maintain knowledge base articles and self-service resources. Training & Development : o Design and deliver IT training programs for end-users and support staff. o Ensure continuous skill development for Help Desk personnel. Procurement Oversight : o Manage and oversee the ordering and procurement of IT hardware and software. o Ensure compliance with organizational standards and vendor agreements. o Collaborate with finance and vendors to optimize cost and delivery timelines. Process Improvement : o Analyze support metrics and trends to recommend improvements. o Implement ITIL best practices for incident, problem, and change management. Team Leadership : o Recruit, train, and mentor Help Desk staff. o Conduct performance evaluations and foster a culture of customer service excellence. Budget & Resource Management: o Manage departmental resources effectively. o Provide input for budgeting related to support operations and procurement. Required Qualifications · Bachelor's degree in Information Technology, Business Administration, or related field. · 5+ years of experience in IT support or service management, with at least 2 years in a leadership role. · Strong knowledge of IT service management frameworks (ITIL preferred). · Experience in IT procurement and vendor management. · Excellent communication, problem-solving, and organizational skills. · Familiarity with Help Desk software and ticketing systems. Core Competencies · Customer Service Orientation · Leadership and Team Development · Procurement and Vendor Management · Analytical Thinking · Process Optimization · Stakeholder Engagement SMART is an Equal Opportunity Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation / Age THE AUTHORITY RESERVES THE RIGHT TO REVISE OR CHANGE THIS JOB DESCRIPTION AT ANY TIME.

Driving innovation is easier said than done. It starts and ends with a solid IT foundation...and that's where we need you. If shaping and maintaining the technological infrastructure that empowers us to disrupt industries and impact the lives of billions doesn't scare you, then keep reading. About Us Working at Hello Innovation is more than just a job. It's an invitation to reinvent the world as we know it, to go against the grain of what's possible and to rewrite the rules along the way. Every day we get up and challenge ourselves to solve problems that matter, the problems that impact billions and bring radical change and improvement to humankind. This may sound like a crazy, lofty goal, but we came from nothing (no investors or debt) and for nearly two decades our products have touched hundreds of millions of people. We've proved that industries change, problems are solved and lives are improved when design, technology, and the unexpected collide. And we're just getting started. A career at HI isn't for everyone. We're an eclectic team of dreamers, creators and doers who are on a mission to bring meaningful innovation to the world. If you're looking to be inspired, challenged and leave work every day knowing you did the best work of your life, you've come to the right place. About The Job Information Technology at HI is so much more than just systems and servers… It's the driving force behind our innovations, the backbone that enables us to redefine industries and make a meaningful impact. Our Director of IT won't only maintain servers and troubleshoot issues -- they will play a key role in laying the technological foundation that will drive large-scale innovations and propel us into the future. If you're looking for a mundane, by-the-books IT role, this is not the job for you. At the end of the day, we play to win and we're on a straight-shot path to change the world with the products we create. If you're ready to play an instrumental role in shaping the next wave of innovation, then read on... About You You're a modern-day MacGyver. You've never met a problem that couldn't be solved. When others want to run for the hills, you thrive and stop at nothing when others say it can't be done. You get sh*t done. You've worked with small, scrappy teams in a fast-paced, dynamic environment and aren't afraid to roll up your sleeves to get the job done -- no babysitter required. You're a systems thinker. You have the ability to see the big picture, zoom into the details and understand how all of the pieces work together. Your natural knack for connecting the dots helps you integrate complex systems. You're a master of your craft. With a deep understanding of infrastructure architecture and database systems, you're also well-versed in the latest cloud architectures and server technologies. Your comprehensive grasp extends to network configurations, cybersecurity protocols, and the implementation of scalable solutions. You can't stop thinking about what's next. You have a deep understanding of current and emerging technologies and a keen insight into how they can be leveraged. You've mastered the art of communication. You can gracefully break down, solve, and explain even the most complex problems to non-technical audiences. This isn't your first rodeo. You bring over 5 years of hands-on experience in roles like IT Director, Manager, Lead or similar role showcasing your ability to troubleshoot and resolve intricate IT challenges. Your depth of understanding spans systems, networks, internet security, and the best practices in IT, coupled with a solid grasp of data privacy principles. Experience implementing DAM / MAM systems is a plus. Your Responsibilities Contribute to the planning, development, implementation of IT strategies that support business goals and push the boundaries of what's possible across our growing portfolio of businesses and products. Oversee and maintain IT infrastructure, including hardware, servers, cloud services, networks, and more; ensuring scalability, optimal performance, and reliability on our path to reach billions. Implement and monitor security protocols to protect against unauthorized access and cyber threats; ensuring our tech processes and strategies consistently meet and exceed industry best practices and regulations. Establish, reinforce, execute and improve backup procedures and disaster recovery plans. Evaluate and select IT vendors, and manage these relationships to ensure quality and cost-effectiveness. Own the acquisition, installation, and maintenance of software and hardware. Ensure our team has the tools and support they need to succeed; from setting up workstations and licensing software to addressing tech-related issues and queries. Assemble, inspire, and lead an exceptional IT team that embodies our dedication to setting new standards through a culture of innovation, continuous learning, and growth. Stay ahead of the curve and keep your finger on the pulse of the IT landscape to fuel our innovation, outpace the market and maintain our edge. Compensation & Perks Meaningful work. This is not just a job. You can find a job anywhere. This is a place for the bold to get paid to give a sh*t and make a real impact on people's lives when they need it most. Be part of something (really) big. Our products touch over 45 million people every month, and we are chasing problems that billions suffer from. Not just any problem, the ones that are filled with purpose and meaning. This is your chance to be more than a number and make history. Don't just imagine it - create it at our Moonshot Factory. You'll have access to our newly built Dreamlab, our secret research and development lab where employees aren't focused on what's today - but what's next… Imagine a 30,000 sq ft facility with the machines, tools, and resources (from 7 axis robots to coating systems) to create…anything. No red tape. Say goodbye to pointless meetings or political hoops to jump through. We're scrappy, believe in autonomy and empower our teams to do whatever it takes to do the unthinkable. Learning animal culture. Learn more here than any other place on earth. We make sure you never stop growing and offer an allowance for continued learning. We ignite the best in you. We exist not only to deliver meaningful innovation, but to ignite and inspire the creative problem solver in you. A creative, come-as-you-are environment. Our team never stops pushing you to be the best that you can be and still makes time to have some fun. Top of market pay & benefits. Along with a full benefits package including health, dental, vision, and 401k. Relocation support. Whether you're across the state or across the globe, we value talent above all. We will pay for relocation costs and sponsor visas for the ideal candidate. Plus many more. Additional perks include daily catered lunches, team activities, paid holidays, bonuses and much more. Diversity isn't just a checkbox. At Hello Innovation, our eclectic team from all walks of life is our secret sauce to meaningful innovation. Needless to say, we are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Whisker is redefining what it means to live with cats-designing intelligent systems that remove friction, elevate the everyday, and celebrate the quiet brilliance of feline companionship. Today, Litter-Robot leads the category. Tomorrow, an entire ecosystem that expands what's possible for cats and the people who love them. We believe the future is feline. And we're imagining that future today. We work onsite 4+ days a week, with our team based in Auburn Hills, Michigan, and Juneau, Wisconsin. Our team of 700+ passionate pet people thrives on collaboration, innovation, and the occasional office cameo from a four-legged friend. What You'll Do: The Software Technical Program Manager will be responsible for managing software focused platform products and product development. The Program Manager will oversee portions of the Digital product roadmap and drive cross-functional programs from inception through completion. Works alongside application developers, architects, scrum masters, user experience architects, user acceptance testers and quality assurance testers to deliver mobile app experiences that exceed user expectations Responsible for delivery of cross-functional programs including removing roadblocks, identifying risk, resource planning, and prioritization alignment between Product and Engineering Represents the Software Program team in day-to-day agile scrum team meetings including: Daily Stand-Ups, Sprint Reviews, Sprint Planning sessions, Sprint Retrospectives, Backlog refinement & grooming sessions, and Product demonstrations. Manages the analytics and performance reporting for new digital features Supports the SW Engineering Roadmap Liaisons with key members of the marketing organization on communication programs that raise awareness and drive usage of the mobile self-service channel Identifies emerging trends and stays abreast of the pet industry and connected home products Conducts project retrospectives to identify areas for process improvement and proposes relevant process changes for implementation Will perform additional responsibilities when required Requirements What You'll Bring: BS in computer science or related field 2+ years of program management of relevant experience, ideally 1-2 years in a mobile environment (or similar technical field) Familiarity with and affinity for agile development, collaboration and test-and-learn environments Ability to demonstrate influential leadership and gain buy in from key stakeholders Ability to effectively understand data, analyze results, draw insights and conclusions, and recommend appropriate actions in an atmosphere of fact-based decision-making Excellent communication and story-telling skills, including the ability to effectively translate and communicate technical information in a meaningful way to non-technical audiences Ability to own Programs end-to-end while accounting for cross-functional needs Strong understanding of planning and prioritization, as well as when to adjust plans when needed Motivated to develop processes, procedure, and automation in support of a growing Project Management Organization Demonstrates a collaborative approach to achieving business results Passionate about delivering mobile solutions that exceed expectations Strong data skills with expertise across multiple disciplines including Data Analytics (Excel, DOMO, SQL, VBA) Familiarity with Atlassian products (Jira, Confluence, BitBucket) Maintains confidentiality of proprietary information Ability to maintain a professional atmosphere in a fast-paced environment with numerous interactions and interruptions A high degree of initiative, self-motivation, and ability to motivate others Ability to establish and maintain cooperative working relationships with Team Members and colleagues Comfortable with office pets (cats, dogs) Not Required but Nice to Have! 1+ years of experience in IoT and/or embedded software and/or other smart home solutions Certified Scrum Master Experience with IoT devices and an understanding of how they function Experience in social networks and mobile applications Not required to have pets, but highly recommended! Benefits & Purrks: Join a tenacious, inventive company that empowers team members to chart their own path, lead by grounding decisions in the “why”, and has a strong sense of empathy and openness to new perspectives. Be a part of exciting growth, work with incredible people, and create tomorrow's pet products-plus a whole lot of extras. You will also be provided with: Premium Medical/Dental/Vision insurance Paid parental leave Whisker Parents Program 1 day "pawternity" leave for new pet adoption Pet Insurance Discount 401K match Flexible spending accounts Company-paid short-term disability and life insurance Employee Assistance Program (EAP) Generous paid time off 14 Paid Holidays Top of the line equipment Pet-friendly office Whisker products and swag Continuing education Support On-site gym with Peloton Referral program Statement of Inclusivity: We believe different perspectives make Whisker better and strive to create a place where everyone has equal opportunities to thrive. Please ensure to regularly check your email spam folder for any communication from Whisker to avoid missing important updates regarding your application status. #onsite1

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military

Our client is Founded in 1915 With more than 30,000 employees (2017), our client is the sixth-largest employer in metro Detroit, and amongst the most diverse. They are Specialties in Cancer Care, Heart Care, Neurology, Neurosurgery, Orthopedics, Primary Care, Bariatric Surgery, Organ Transplantation, Medical Education, and Medical Research. One of the largest and popular industry across the globe. The excellent and friendly work environment Job Description Principal duties and responsibilities: Manage and mentor a large and diverse team of, Software Designers and Developers, and vendor partners to lead the development of the technical solutions platform of Enterprise Data Warehouse to support next-generation data integration and data integrity for business intelligence and analytics. Provide a strong technology leadership to the IT team. Analyze enterprise business drivers and IT strategy to create current state and future state diagrams of EDW technology focusing on data integration but also encompassing data definition, data standardization, data mastering and data governance. Analyze enterprise business drivers to determine corresponding Information Architecture change requirements. Provide technology direction and leadership to proactively upgrade and align solutions with evolving technologies and business needs, including implementation strategies, focusing on solution optimization and stability. Design and govern the implementation of ETL, data processing, and data visualization design based on business requirements and IT strategies Define the principles to guide ETL and data processing solution decisions for the programs / projects leveraging DW and visualization architecture artifacts and industry best practices. Manage the work of and provides leadership to application staff to support the planning, design/build, test, implementation, support and operational needs of the organization. This includes, but is not limited to, project management, resource planning, assessment of integration and/or interface needs, support and maintenance. Create/review conceptual, logical, and/or physical design , incorporating discrete and big data, analytics framework and data integration best practices Define, implement and evolve source code and change/release management methodologies and other Software Life Cycle Development (SDLC) processes and build tools to operationalize them. Plan solutions with performance, scalability, HIPAA security and reusability in mind and drive assessment of these trade-offs throughout the SDLC. Establish performance, efficiency and stability benchmarks, build and implement custom tools to proactively monitor and analyze solution performance and health across all parts, and continually improve them. Act as a technical advisor and participate as needed in development/testing efforts within the team to maintain consistency and continuity. Evaluate trends on performance, capacity and operational health and develops plans to address key issues. Resolve most issues independently within the team and partners with vendors to resolve more complex issues. Provide preventative maintenance, troubleshooting and resolves problems to ensure infrastructure and application stability. Lead continual improvement best practices by identifying and diagnosing improvement opportunities. Suggest improvements to solution architects and supervisors Stay current with EDW and related analytics technology capabilities and bring the best practices into the development of the EDW program. Promote, develop and adhere to system standards and best practices. Collaborate with team to promote re-use and develop consistent technical build, implementation and support processes. Establish/Support processes to support strong governance around scope, schedules, financials, change management, deliverable quality and release management. Oversee proofs of concepts for new technology, processes, and/or workflows. Implements applications according to requirements, specifications, and compliance/regulatory standards. Effectively manage conflict and work together with team members, colleagues, and other leaders. Effectively oversee, lead, communicate, present, influence and utilize reasoning skills to earn the support of staff, colleagues, leadership, and customers. Administer personnel-related matters, including interviewing and hiring, performance evaluations, disciplinary action, coaching/mentoring, and staff development Qualifications Bachelor's degree in Computer Science, Information Systems, Computer Engineering, Systems Analysis or a related field required. Master's degree preferred. 10 years of progressive work experience in multiple IT areas, including 5 - 7 years of relevant domain experience in data warehousing and/or analytics technologies is required. Prior experience in a technical lead or consulting role leading Information Management related initiatives (system integration, data warehouse build, data mart build, or similar) is required. Requires expert level knowledge and understanding of data warehouse architecture, application design, systems engineering, SDLC, and integration. Demonstrated experience leading teams that analyze complex data related issues and/or logical data models in support of corporate and customer information systems requirements. Solid understanding of methodologies and technologies that depict the flow of data within and between technology systems and business functions/operations Must be able to handle difficult and sensitive situations using sound, independent judgment within general policy and legal guidelines. Must have led the design and architecture of end to end implementations of multiple large scale data integration projects Proven track record in managing diverse teams, including highly-skilled technical resources as well as developing team members of varying skill levels. Ability to assign, guide, and monitor the work of others regardless of the reporting relationship (direct, project, indirect). Excellent strategic thinker with the ability to provide thought leadership to develop creative solutions for complex business and technical problems. Excellent verbal and written communication skills. Able to develop and present complex material effectively to a variety of audiences - technical and non-technical, staff, management, and leadership. Additional Information All your information will be kept confidential according to EEO guidelines.

Job Title: IT Business Support Manager Department: Information Technology Reports To: Chief Information Officer FLSA Status: Exempt The IT Business Support Manager oversees the delivery of IT support services to ensure optimal performance and user satisfaction. This role manages the Help Desk team, coordinates business support initiatives, oversees procurement of IT hardware and software, and ensures alignment between IT services and organizational needs. Key Responsibilities Help Desk Management: o Lead and supervise the IT Help Desk team to provide timely and effective support. o Establish and enforce service level agreements (SLAs) for incident resolution and request fulfillment. o Monitor ticketing systems and ensure accurate documentation and escalation processes. Business Support Coordination: o Serve as the primary liaison between IT and business units for support needs. o Identify recurring issues and implement solutions to improve efficiency. o Develop and maintain knowledge base articles and self-service resources. Training & Development: o Design and deliver IT training programs for end-users and support staff. o Ensure continuous skill development for Help Desk personnel. Procurement Oversight: o Manage and oversee the ordering and procurement of IT hardware and software. o Ensure compliance with organizational standards and vendor agreements. o Collaborate with finance and vendors to optimize cost and delivery timelines. Process Improvement: o Analyze support metrics and trends to recommend improvements. o Implement ITIL best practices for incident, problem, and change management. Team Leadership: o Recruit, train, and mentor Help Desk staff. o Conduct performance evaluations and foster a culture of customer service excellence. Budget & Resource Management: o Manage departmental resources effectively. o Provide input for budgeting related to support operations and procurement. Required Qualifications · Bachelor's degree in Information Technology, Business Administration, or related field. · 5+ years of experience in IT support or service management, with at least 2 years in a leadership role. · Strong knowledge of IT service management frameworks (ITIL preferred). · Experience in IT procurement and vendor management. · Excellent communication, problem-solving, and organizational skills. · Familiarity with Help Desk software and ticketing systems. Core Competencies · Customer Service Orientation · Leadership and Team Development · Procurement and Vendor Management · Analytical Thinking · Process Optimization · Stakeholder Engagement SMART is an Equal Opportunity Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation / Age THE AUTHORITY RESERVES THE RIGHT TO REVISE OR CHANGE THIS JOB DESCRIPTION AT ANY TIME.