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  • ServiceNow - IT Service Management (ITSM) - Senior - Tech Consulting - Open Location

    Ernst & Young Oman 4.7company rating

    Senior information technology manager job in Miami, FL

    At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. ServiceNow Senior Consultant - IT Service Management (ITSM) In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital - but can be a risky investment in such a rapidly changing environment. That's why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision-making. As a ServiceNow Senior Consultant you'll play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around. The opportunity You'll lead ServiceNow Transformation teams in a rapidly growing area of the business. It's a client visible role, in which you'll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career. As a Senior Technology Analyst, you will play a pivotal role in bridging the gap between business needs and technical solutions. You will interact with business stakeholders to gather and analyze requirements, ensuring that newly implemented technology solutions meet their needs. Your collaboration with technical teams will be essential in designing and delivering effective system architecture solutions. Your key responsibilities In this role, you will spend your time engaging with clients and internal teams to ensure successful project delivery. You will face challenges that require analytical thinking and problem-solving skills, providing you with opportunities to learn and grow in a dynamic environment. This position may require regular travel to meet with clients, allowing you to build relationships and understand their needs better. Key responsibilities include: Interacting with business stakeholders to evaluate business models and processes. Analyzing newly implemented technology solutions to verify they meet business requirements. Collaborating with technical teams to design and deliver system architecture solutions. Skills and attributes for success Here, you'll serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers' ITSM processes (e.g., Incident Management, Problem Management, Change Management, Service Catalog, Knowledge Management) or evaluating how AI can streamline delivery. Wherever you find yourself, you'll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation. Act as a workstream lead across all aspects of a ServiceNow ITSM project and solution delivery including but not limited to design, configuration/development, testing and deployment phases Ability to manage and mentor a multi-disciplinary team of 3-5 resources including offshore resources (e.g., consultants, developers, and testers) Provide guidance and industry leading practice expertise for ServiceNow ITSM process implementations, including how specific business objectives can be met through process and technology transformation Ability to analyze a company's people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps Ability to advise on the connectivity of the CMDB and IT Operations Management (ITOM) to ITSM processes Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources Experience in waterfall and agile delivery models - including supporting management activities such as planning, status reporting, budgets and risk and issue logs Ability to create high quality deliverables and project artifacts To qualify for the role, you must have A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline Typically, no less than 2 - 4 years relevant ServiceNow ITSM project experience ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD) Minimum of 1 of the following ServiceNow certifications: ServiceNow Certified Implementation Specialist - ITSM 3+ years of Big 4 or equivalent consulting experience Excellent soft skills - communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization Experience leading teams and supervising others A driver's license valid in the U.S. Ability to travel to meet client needs Ideally, you'll also have ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA) Performance analytics and reporting experience - certifications are a plus ServiceNow Certified Implementation Specialist - Data Foundations or HAM or SAM Experience in ServiceNow's AI solutions (e.g., Now Assist, Agentic, AI Control Tower) What we look for We seek individuals who are proactive, innovative, and eager to contribute to team success. Top performers are those who demonstrate strong analytical skills, the ability to communicate effectively, and a passion for technology and its impact on business. What we offer you At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more . We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $102,500 to $187,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $122,900 to $213,400. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at **************************. #J-18808-Ljbffr
    $122.9k-213.4k yearly 2d ago
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  • Director, Data Center Engineering

    LVI Associates 4.2company rating

    Senior information technology manager job in Miami, FL

    Industry: Data Center / Critical Infrastructure About the Role We are seeking a highly skilled and technically driven Director, Data Center Engineering to lead engineering efforts across greenfield developments and the modification of existing assets. This role serves as the technical cornerstone for project execution-bridging sales strategy, engineering design, permitting, and consultant management. You will oversee multidisciplinary engineering initiatives and manage architectural and engineering (A&E) consultants through formal design and permitting phases. With a focus on innovation and execution, you'll ensure every data center development is built on a strong, scalable, and compliant technical foundation. Key Responsibilities Engineering Leadership Own all engineering efforts related to data center infrastructure, including new builds and expansions. Coordinate civil, structural, mechanical, and electrical (CSME) disciplines to deliver integrated, cost-effective solutions. Translate sales and solutions engineering inputs into actionable design programs. Validate technical feasibility, cost, and delivery schedules during planning stages. Provide technical oversight from site planning through execution to maintain design integrity. A&E Consultant Management Manage A&E consultants from conceptual design through permit sets and construction documentation. Act as primary liaison for contractual negotiation and scope coordination under AIA agreements. Drive permitting strategy with local authorities and consultants to ensure compliance and entitlement. Align technical deliverables with broader project milestones in collaboration with legal, real estate, and construction teams. About You 5-10 years of experience in data center, critical infrastructure, or industrial engineering roles. Strong technical background across civil, structural, mechanical, and electrical systems. Proven experience managing A&E consultants and delivering large-scale infrastructure projects from concept to permit-ready status. Familiarity with AIA contracts, permitting processes, and jurisdictional design reviews. Ability to integrate engineering strategies into commercial development initiatives. Exceptional leadership and cross-functional communication skills. Deep knowledge of data center system design, code compliance, and construction integration. Strategic mindset with a focus on execution, risk mitigation, and scalable infrastructure design.
    $102k-131k yearly est. 5d ago
  • North America OSS/BSS Solutions Sales Director

    MBR Partners 2.8company rating

    Senior information technology manager job in Miami, FL

    A Telecoms software business focused on OSS/BSS solutions is seeking a highly motivated Sales Lead to expand its North American business. The role involves building a sales pipeline, attending trade shows, and leading presentations. Candidates should be familiar with BSS/OSS applications and be able to manage multiple clients. The position requires approximately 40% travel and offers flexible salary levels. #J-18808-Ljbffr
    $110k-163k yearly est. 5d ago
  • IT Director, Ancillary Operations

    Femwell Group Health 4.1company rating

    Senior information technology manager job in Miami, FL

    We are seeking a strategic, hands-on IT Director, Ancillary Operations to support and advance the technology needs of Femwell's Ancillary Services division, which includes outpatient Imaging Centers, Maternal Fetal Medicine (MFM) clinics, a pathology laboratory (MediPath), and other specialty care centers. While the primary focus of this role will be on Imaging and MFM, the IT Director will also provide cross-functional support to the full Ancillaries portfolio. This individual will act as a liaison between the Ancillaries operations teams and the Corporate IT department, working closely with office managers at key sites and operational leaders across departments to triage issues, identify root causes, and drive improvements to systems and workflows. This role requires strong communication, problem-solving, and leadership skills, as well as deep familiarity with healthcare IT systems. Essential Job Functions Technology Strategy & Leadership • Collaborate with Ancillaries leadership and Corporate IT to develop and execute IT strategies aligned with business goals. • Support technology planning for new site launches, system upgrades, and service line integrations. • Serve as a strategic partner and advisor to department heads, clinical leadership, and office management teams. Systems & Infrastructure Oversight • Manage and support core systems including PACS/RIS, Maternal Fetal Medicine platforms such as AS Software, EHR/EMR integrations, laboratory information systems (LIS), imaging modalities, and telecommunications. • Ensure seamless interoperability between ancillary systems and referring practices. • Oversee physician-facing technologies including diagnostic viewing systems, image/report delivery tools, and portals. • Work collaboratively with ancillary site-level IT staff while aligning initiatives with Corporate IT standards and architecture. Stakeholder Liaison & Process Optimization • Build strong relationships with office managers and operational leads at Imaging, MFM, MediPath, and other ancillary sites. • Triage technical and workflow-related issues, facilitate root cause analysis, and coordinate cross-functional solutions. • Identify and implement system enhancements to improve efficiency, data accuracy, and clinical operations. Cybersecurity & Compliance • Ensure HIPAA and HITECH compliance across all ancillary IT environments. • Partner with Corporate IT on security protocols, backup, disaster recovery, and data protection strategies. IT Operations & Support • Provide support and oversight for local IT resources, help desk operations, and third-party vendors serving ancillary locations. • Monitor technology performance, escalate unresolved issues, and guide adoption of IT best practices across sites. • Facilitate training and communication with non-technical end users Other Essential Tasks/Responsibilities/Abilities Must be consistent with Femwell's core values. Excellent verbal and written communication skills. Professional and tactful interpersonal skills with the ability to interact with a variety of personalities. Excellent organizational skills and attention to detail. Excellent time management skills with proven ability to meet deadlines and work under pressure. Ability to manage and prioritize multiple projects and tasks efficiently. Must demonstrate commitment to high professional ethical standards and a diverse workplace. Must have excellent listening skills. Must have the ability to maintain reasonably regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards and organization attendance policies and procedures. Must maintain compliance with all personnel policies and procedures. Must be self-disciplined, organized, and able to effectively coordinate and collaborate with team members. Extremely proficient with Microsoft Office Suite or related software; as well as Excel, PPT, Internet, Cloud, Forums, Google, and other business tools required for this position. Education, Experience, Skills, and Requirements • Bachelor's degree in Information Technology, Computer Science, Health Informatics, or a related field. • Advanced degree or professional certifications (e.g., CPHIMS, PMP, CompTIA) preferred. Experience: • 3+ years of IT leadership or healthcare IT experience, preferably in outpatient or multispecialty clinical environments. • Direct experience with PACS, RIS, HL7, EHR/EMR integration, and MFM platforms such as AS Software. • Familiarity with imaging modalities (ultrasound, mammography, X-ray, MRI) and LIS systems. • Strong understanding of HIPAA, HITECH, and cybersecurity in clinical healthcare settings. Skills: • Exceptional communication and stakeholder management skills. • Proven ability to triage complex issues, lead root cause investigations, and optimize clinical workflows. • Technically proficient with strong problem-solving, vendor management, and project coordination skills. • Able to bridge the gap between clinical operations and technical infrastructure. Preferred Experience: • Experience supporting women's health or OB/GYN-focused practices. • Implementation of new outpatient or diagnostic center technologies. • Experience with cloud-based imaging, remote access solutions, or distributed multisite infrastructures.
    $111k-147k yearly est. 3d ago
  • Senior Project Manager/Associate Director

    Park Lane Projects

    Senior information technology manager job in Miami, FL

    Park Lane Projects proudly holds one of the most transformative and diverse portfolios in the industry. Our track record is built on working with exceptional clients on remarkable projects. From the ultra high-end residential, to towering multi-family high-rises, from luxurious Retail, to Non-Profit Transitional Housing, our team members find career growth and inspirational project opportunities across multiple market sectors. At Park Lane, you will have the opportunity to work on some of the most exciting projects across the country. Role Description In this role, you'll be a key member of Park Lane Projects' core team, offering valuable insights to both clients and leadership. Your deep understanding of the industry and the project landscape will allow you to deliver strategic recommendations that drive project success. You'll ensure that all communications, both personal and team-wide, align with the Park Lane values and identity, fostering consistency and professionalism in communication across all project phases. As an experienced Project Manager, your expertise will play a crucial role in shaping our future achievements. This position offers ample opportunities for personal development and professional advancement. Responsibilities Managing all project phases including pre-construction, project development, bid/award, and project close-out for all assigned projects Collaborating with clients to establish a project scope and vision Oversee permit submission and design evaluations Monitor, plan, and manage project schedules, budgets & weekly meetings Collaborate with consultants and construction team to ensure project feasibility Prepare regular internal and external reports pertaining to job status Negotiate with vendors, suppliers, subcontractors Resolve complex planning, design and construction project-related issues, disputes and disagreements Manage/train Junior Project Manager/Project Coordinator Requirements Bachelors Degree in a related discipline Minimum 5+ years construction management experience Experience managing multiple projects Ability to read construction drawings Understanding of risk management policies and procedures Experience managing budgets & schedules for large construction projects. Strong knowledge of construction materials, processes and equipment Ability to take personal responsibility in dealing with clients and others while striving to exceed their expectations Computer skills: proficient with Microsoft Office Our Comprehensive Benefits Package Includes: Health, Rx, Dental, and Vision Insurance Plans 401(k) Retirement Plan Cell Phone Reimbursement Commuter Reimbursement Professional Development Support Generous Vacation, Paid Holidays, and Sick Time Competitive Compensation + Bonus Scheme
    $77k-108k yearly est. 1d ago
  • Senior Project Manager (Healthcare)

    Just Construction Recruitment

    Senior information technology manager job in Miami, FL

    ABOUT THE CLIENT My client are a healthcare construction specialist and one of the most succesfull in South Florida. Due to substantial project wins they are currently looking for an experienced Senior Project Manager with Healthcare experience out of their office in Miami. ABOUT THE CANDIDATE Bachelor's degree in Construction Management, Civil Engineering, Architecture, or a related field. Minimum of five years of progressive experience in construction project management, with a significant focus on healthcare facility construction (e.g., hospitals, clinics, medical office buildings). Proven track record of successfully managing complex healthcare construction projects from pre-construction through closeout. Strong knowledge of healthcare facility requirements, codes, standards, and regulatory processes in Florida. Excellent understanding of construction methodologies, materials, and best practices. Proficiency in project management software (e.g., Procore, Microsoft Project, Primavera). Strong leadership, communication (written and verbal), interpersonal, negotiation, and problem-solving skills. Ability to manage multiple projects and priorities effectively in a fast-paced environment. Familiarity with construction contracts and construction delivery strategies. OSHA certification and/or other relevant safety certifications are a plus. Project Management Professional (PMP) certification is preferred. ABOUT THE ROLE Oversee all phases of construction, from groundbreaking to closeout. Manage contractors, monitor progress against the schedule and budget, and address any potential delays or cost overruns. Ensure compliance with all building codes, healthcare regulations (e.g., AHCA), and safety standards (OSHA). Implement quality control, manage change orders and RFIs, and conduct regular site visits. Track and manage the project budget, approve invoices, and implement cost control measures. Identify potential project risks and develop mitigation strategies. Serve as the primary client contact, ensuring their needs are met and providing regular updates. Champion a strong safety culture on all project sites by ensuring adherence to safety regulations and conducting regular inspections. Manage the closeout process, including punch lists and final inspections. Ensure all documentation is complete and facilitate the final handover to the client.
    $77k-108k yearly est. 3d ago
  • Senior Manager-Compliance

    American Express 4.8company rating

    Senior information technology manager job in Sunrise, FL

    At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Global Merchant & Network Services (GMNS) brings together American Express' merchant-and network related businesses to enable a sharp focus on using the power of our network to provide unique value to all our mutual customers. The organization manages the relationships with the millions of merchants around the world that accepts American Express and runs the company's payment network and manages bank partnerships globally. GMNS is looking for an experienced Sr. Manager- Financial Crimes to lead a diverse team of high-performing professionals focused on ensuring risk and control management is embedded in the day-to-day operations of our organization. This first-line role will involve extensive collaboration with partners across business units, functional areas, and geographies. This role will lead the execution of financial crime risk management within the business unit and is accountable for ensuring the business maintains a strong control environment to prevent, detect, and respond to financial crimes-including anti-money laundering (AML), sanctions, fraud, and anti-bribery and corruption (ABC). The ideal candidate brings deep subject matter expertise and a pragmatic, partnership-driven approach to risk management. The Senior Manager-Financial Crimes will: * Consult on the design and implementation of controls tailored to specialized risk areas including Financial Crime and Compliance, with input in broader areas of operational risk * Ensure all activities & guidance provided to BU are in alignment with standards set by centralized specialist risk-stripe teams * Comply with enterprise policies and programs pertaining to specific risk types (e.g., Conduct Risk Management policy), and support with design/ enhancement of BU procedures /standards * Maintain awareness and understanding of emerging trends, best practices, and regulatory updates relevant to operational risks and share this with BU process owners * Support with the design and dissemination of targeted training and awareness programs to increase understanding and management of specific risk topics within GMNS Key Responsibilities: * Develop and maintain financial crimes risk assessments and controls aligned with enterprise policy and regulatory expectations. * Partner with business leadership to embed financial crime risk management into day-to-day operations, new product development, and client onboarding. * Lead or support investigations of suspicious activity, coordinating with AML and fraud investigation teams. * Monitor and report on financial crimes risk indicators, emerging threats, and control effectiveness to business and risk leadership. * Escalate and remediate control issues or potential violations in partnership with compliance, legal, and audit functions. * Support internal and regulatory exams, audits, and inquiries related to financial crimes. * Coordinate financial crimes training and awareness programs for front-line staff. * Maintain detailed documentation and records to demonstrate compliance with regulatory and internal standards. Minimum Qualifications: * 5+ years of experience in AML, financial crimes compliance, fraud risk, or business risk roles within a financial institution. * Strong understanding of BSA/AML, OFAC, and anti-bribery and corruption regulations. * Proven ability to assess risk, implement controls, and collaborate across functions. Preferred Qualifications: * Bachelor's degree in finance, criminal justice, business administration, or a related field. * CAMS, CFE, or similar professional certification. * Experience working in a first line of defense or business control function. * Familiarity with customer risk rating, transaction monitoring, and suspicious activity reporting processes. Skills & Competencies: * Strong analytical and problem-solving skills. * Excellent written and verbal communication abilities. * Sound judgment and decision-making under pressure. * Ability to influence and educate business partners on risk concepts. * Skilled in project management and working in a matrixed organization. Guardian Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.
    $103.8k-174.8k yearly 4d ago
  • Senior Project Manager

    Trinity Search Group

    Senior information technology manager job in Miami, FL

    About the Company This company is truly one of the most reputable and best builders in all of Florida. They are based in South Florida, have been in business for over 50 years, are completely client focused, do almost 100% negotiated work, and are growing due to their excellent reputation. They have started a new multifamily division and have a great opportunity for that long-term minded Senior Project Manager looking for real growth potential and wants to join an already very successful company in this new venture. Your first project will be a $35M mid-rise apartment in Miami and this opportunity is unique as you will have unlimited upward growth in this division. About the Role Below are the requirements for this role: Responsibilities 7+ years' experience working for a general contractor / construction manager College degree in construction or related field preferred A team builder and team player Experience with multi-family projects in the $20M-$50M range #careers #recruiting #commericalconstruction #hiring #hiringnow #jobposting #construction #constructionjob #constructionopportunity
    $77k-108k yearly est. 1d ago
  • Senior Project Manager

    ANF Group, Inc. 3.7company rating

    Senior information technology manager job in Miami, FL

    ANF is seeking a Senior Project Manager to join the company for an upcoming project starting in early 2026. This role is responsible for the daily management, supervision, coordination, and successful completion of construction project(s) to meet time and cost objectives with respect to contracting, scheduling, estimating, bidding and contract administration functions. We are a growing Company serving the South Florida Market for over 40 years. We are dynamic, innovative and focused on delivering our clients successful and on-time projects looking for dedicated individuals seeking opportunities to become a vital part of a team that truly values all construction project management has to offer. Why Join Us? At ANF Group, we are committed to building exceptional projects and fostering a work environment where innovation, collaboration, and professionalism thrive. As the Senior Project Manager, you will play a pivotal role in shaping the future of our company and ensuring that our projects meet the highest standards of quality and excellence. Company Benefits: Comprehensive health, dental, and vision insurance 401(k) retirement plan with company match Paid time off and holidays Opportunities for professional development and growth Responsibilities include: Develop bidding strategies and contract compliance. Review all project subcontracts and purchase orders for project completion. Participate in Design Development providing the necessary liaison, when required, between the preconstruction department and the owner. Establish project objectives, policies, procedures and performance standards within boundaries of corporate policy. Plan, organize, and staff key field office or management positions, in conjunction with Project Executive or Chief Operations Officer. Monitor/control construction through administrative direction of on-site Superintendent to ensure project is built on schedule and within budget. Coordinate the preparation of the schedule and long term planning. Manage financial aspects of contracts to protect client and company interests: review and approve budgets, cost reports, owner's reports, fee payment, rental equipment, income, expenses, etc. Perform the final review of internal items such as Cost Analysis Worksheets, Monthly Billing to Owner, Master Cost Breakdown, General Conditions Estimate, Labor Cost Report, and Monthly Variance Reports. Identify new work opportunities and inform Business Development and Marketing of potential projects with current clients. Actively leads internal team(s) that focus on continuous improvement of the business. Promote the growth and development of client, subcontractor and vendor relationships. Develop, maintain, and enforce a project site logistics plan and temporary facilities plan. Develop, review, approve, and implement project budgets, schedules, and contract bid documents. Conduct or assist Director of Preconstruction with buy-out meeting and prepare subcontracts. Coordinate and provide direction for the budget estimating, purchasing, engineering, accounting cost, and construction functions as they relate to the completion of the project. Negotiate, prepare, issue and execute change orders (proposals) to owners, design team, subcontractors and others, and prepare revisions to original budget as a result of changes and revisions to work. Prepare and issue monthly owner progress reports, monthly pay applications, schedules, and cost reports in coordination with the Lead Superintendent. Qualifications Education: Four (4) year degree in an accredited construction related curriculum (BSCE, BSCM, BSAE, etc.) preferred. Equivalent work experience will be considered in lieu of a degree. Experience: At least five (5) to eight (8) years' experience as a Project Manager or at least fifteen (15) years of construction-related experience, experience with a General Contractor preferred Experience leading teams Demonstrated mastery in the skills of project management. Demonstrated mastery in these areas: estimating, scheduling, budgeting/cost control, field supervision, financial reporting, client relationship, interpersonal skills, computer skills, safety/insurance, ability to communicate effectively, both written and oral. Demonstrated success in managing or potential to manage large, single construction projects/phases and multiple team members. Must have strong communication, organization, and leadership skills. Demonstrated ability to train others and monitor their work for quality and completeness. Key Attributes: Comfortable being a leader within the Company, willing to assert yourself when necessary. Accountability. Attention to detail. Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to Race, Religious Creed, Color, National Origin, Ancestry, Physical or Mental Disability, Medical Condition, Genetic Information, Marital Status, Sex, Gender, Gender Identity, Gender Expression, Sexual Orientation, Military or Veteran status. **Company conducts post-offer, pre-employment drug screening, background check, and Motor Vehicle Report.
    $74k-103k yearly est. 4d ago
  • Revenue Integrity Manager

    Memorial Healthcare System 4.0company rating

    Senior information technology manager job in Hollywood, FL

    The Manager of Revenue Integrity is responsible for overseeing the daily operations, performance, configuration, and development of assigned applications to ensure alignment with departmental goals and objectives. This role manages a team of Revenue Integrity Analysts who provide technical expertise to support charge capture processes, system functionality, and compliance requirements. The Manager also designs, implements, and tests controls to optimize revenue capture, enhance net revenue, and ensure regulatory compliance across people, processes, and technology. Responsibilities: Manages the planning of application development and deployment; educates and promotes adherence to the organization's software compliance standards within the team. Strategic focus: based on regulatory and industry updates, MHS strategic initiatives, end-user feedback, and other information, identifies and achieves opportunities to improve charge capture efficiency and accuracy, eliminate missed charges, eliminate billing rework, and improve MHS net revenue. Keeps current, timely reads, and analyzes Medicare, Medicaid, and other technical guidance to determine how they affect Memorial Healthcare System (MHS) capture. Develops, recommends, and implements plans to comply with regulatory updates as approved by the Director of Revenue Integrity and in collaboration with responsible MHS leaders. Develops annual CDM CPT/HCPCS updates and implements as approved by the Director of Revenue Integrity. Includes working with operational departments to identify applicable new or revised codes. Oversees the maintenance of CDM-driven CPT/HCPCS coding requirements. Develops annual CDM Fee Schedule updates and implements as approved by the Director of Revenue Integrity. Updates Price Transparency Standard Charges file in accordance with regulatory requirements. Manages and monitors staffing activities including hiring, orienting, evaluating, disciplinary actions, and continuing education initiatives. Periodically tests samples of departmental charges to evaluate whether staff members are performing correctly, and controls are operating as designed. Works with RCM and departmental staff to provide as-needed retraining as well as regular periodic updates for all charge capture staff. Monitors and provides training, support and troubleshooting to both application teams and end-users to facilitate proper usage and continuous learning. Manages applications projects including workflow analysis, end-user validation, acceptance, go‑live, and maintenance using standard project management methodology. Sets project deadlines and deliverables for specific modules and analysis. Manages the debugging and enhancements processes including the design and upgrades to existing systems in order to ensure up‑to‑date and reliable functionality. Utilizes subject matter expert skills to assist MHS leaders with analyses of billing, coding, and documentation requirements for payer coverage and payment of services affecting their service lines and initiatives. Designs and evaluates the tools and processes used to capture charges in each MHS department. Updates the design of tools to empower departmental staff to accurately post charges efficiently, without rework. Designs and implements controls to empower departmental leaders to ensure staff have captured charges accurately and timely. Ensures Epic charge-related work queues are timely and correctly cleared. Selects opportunities identified by team to implement and improve existing processes using information technology and ensures alignment with strategic initiatives of the organization. Education and Certification Requirements: Associates (Required) Epic Charge Router Certification (EPIC CHG ROUTER) - EPIC Certification (EPIC), Epic Resolute Billing Certification (EPIC BILLING) - EPIC Certification (EPIC) Required Work Experience: Minimum of five (5) years' Epic charge master (preferred) and/or billing experience. Able to build charge records (EAP) and controls (charge router, charge handler, and revenue guardian). Minimum of three (3) years' experience of supervising/managing a team. Other Information: Additional Education Info: Associate's degree required; Bachelor's preferred Certification Requirements: Epic Resolute Billing Certification Epic Charge Router Certification Candidate must have or be pursuing a coding credential (AHIMA or AAPC) which must be obtained within a year of taking the position.
    $86k-109k yearly est. 5d ago
  • IT Systems Manager, Firm Operations

    Crete Professionals Alliance

    Senior information technology manager job in Aventura, FL

    Founded in 2023, Crete Professionals Alliance (Crete PA) delivers big four firepower to local American firms. Our rapid growth has made us a magnet for leading firms nationwide, eager to join our revolution in accounting. We empower small to mid-market firms with PE-backed capital, strategic technology partnerships, and innovative workforce solutions-including national recruiting and offshore support-while preserving a personal, local touch. With a presence in over half the US, 30+ regional offices, 1,000+ dedicated professionals, and offshore operations in Asia, we're the fastest-growing accounting firm in the nation and well on our way to the Top 20. At Crete PA, our culture and relationships are the cornerstone of our success, and we're always looking for talented, ambitious people to join our team. Position Overview We are seeking a highly skilled IT Systems Manager with deep expertise in enterprise infrastructure and cloud technologies and proven leadership in M&A integration playbook execution to oversee and continually improve our firm's cloud-centric IT environment. This role is responsible for ensuring reliable, scalable, and secure systems that support our partner firms across the organization and meet enterprise standards. The ideal candidate brings strong experience in global enterprise IT operations, cloud-first architecture, and application support within the CPA or professional services industry and high growth platform companies. Key Responsibilities IT Operations & Enterprise Support Provide support to firm operations including service desk, endpoint management, patching, monitoring, and incident response. Ensure stable support for tax, audit, workflow, and document applications commonly used by CPA firms. Establish ITIL-aligned processes that enhance reliability, uptime, and partner-firm satisfaction. Ensure system uptime, performance, and reliability by proactively monitoring and resolving issues before they impact operations. Assist firms with life cycling technology assets and implementing industry leading solutions such as cloud-based platforms, LAN/WAN infrastructure, firewalls/VPN's, and backup systems M&A Integration Leadership Lead the planning, due diligence, and execution of IT integration playbooks, ensuring smooth technology alignment and rapid adoption of corporate standards. Assess acquired firm infrastructure, identity, and application landscapes to design structured and relevant technology roadmaps. Coordinate cross-functional projects, timelines, communications, budgets, resource allocations, and change management. Systems & Infrastructure Lead the configuration, optimization, and governance of Microsoft 365, Active Directory, Azure AD, Intune/Endpoint Manager, and related enterprise services. Assist firms with maintenance, configuration, and support of on-premises, hybrid, and cloud-based systems including servers, virtualization platforms, storage, identity management, and endpoint management tools. Ensure a modern, seamless end-user experience across all partner firms through standardization, automation, and proactive monitoring. Oversee identity and access management using Microsoft Entra ID, including Conditional Access, MFA, SSO integrations, identity governance, and privileged identity management. Maintain secure, scalable identity architecture that supports cross-firm collaboration and onboarding of acquired or partner entities. Manage and optimize Azure services including compute, storage, networking, virtual desktops, security services, and hybrid-cloud integrations. Design and maintain scalable infrastructure architectures aligned with best practices in availability, performance, and cost management. Oversee Azure governance, resource organization, policies, and automation frameworks for consistent standards across partner firms. Support the implementation and management of modern security platforms including Microsoft Defender XDR, Intune, and other security-related tools. Leadership & Strategic Alignment Manage and mentor IT staff, promoting a culture of excellence, innovation, and continuous improvement. Ensure all systems adhere to firm, client, and industry regulatory requirements relevant to CPA and professional services. Contribute to the development of technology standards, cloud strategy, and long-term infrastructure roadmaps. Work closely with partner firms and business leaders to align technology with organizational goals and operational needs. Qualifications Required: Bachelor's degree in IT, Computer Science, or equivalent experience. 5-8+ years managing enterprise IT environments with strong focus on Microsoft 365, Entra ID, and Azure. Demonstrated experience in building and maintaining reliable, scalable cloud systems. Experience supporting CPA/professional services applications and operations. Proven success leading M&A technology integration projects for high-growth platform companies. Strong communication, leadership, and project management skills. Preferred: Microsoft certifications (AZ-104, MS-102, SC-300/400, AZ-305, or equivalent). ITIL certification and/or experience with mature ITSM processes. Experience implementing Zero Trust, cloud governance, and automation frameworks. Background in hybrid and cloud-only modernization initiatives. Crete Professionals Alliance is an equal opportunity employer, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state of federal law.
    $94k-132k yearly est. Auto-Apply 39d ago
  • IT Director - Infrastructure & Support

    Polaris Pharmacy Services

    Senior information technology manager job in Fort Lauderdale, FL

    WHO WE ARE At Polaris Pharmacy Services, we're more than a pharmacy - we're a dedicated partner in care, transforming how patients experience long-term, post-acute, correctional, PACE, and specialty pharmacy services. As industry leaders, we're raising the bar for quality and coordination across all sites of care, ensuring every patient receives seamless, compassionate, and expert support. Founded in 2015, Polaris is proud to be locally and independently owned, with a growing national footprint. Our team thrives in a mission-driven environment where innovation meets purpose, and every role contributes to making a real impact. We offer more than just a job - we provide competitive pay, robust benefits, and genuine opportunities for career advancement. If you're passionate about shaping the future of pharmacy and making a difference in the lives of those who need it most, we invite you to grow with us. Job Summary: As an IT Director, you will be responsible for overseeing the company's entire IT infrastructure, managing a team of IT professionals, and ensuring the effective and efficient operation of all IT systems and services. The ideal candidate will have a strong background in IT management, exceptional leadership skills, and a proven track record of successfully implementing IT strategies aligned with business objectives. Supervisory Responsibilities: This position oversees IT roles Duties/Responsibilities: Team Leadership & Management Supervise and mentor a team of 6 server and desktop engineers and a considerable number of vendor team members. Foster a culture of accountability, continuous improvement, and customer service excellence. Conduct regular performance reviews and provide coaching and development opportunities. Develop and execute IT strategies and initiatives that align with the organization's goals and objectives. Establish and enforce IT policies, procedures, and standards to ensure compliance with relevant regulations and best practices. Vendor & Service Management Manage a $2M/year Managed Service Arrangement (MSA), ensuring vendor performance aligns with contractual obligations and service level agreements (SLAs). Serve as the primary liaison between internal stakeholders and several external service providers. Develop and monitor IT budgets, controlling costs and optimizing resource allocation. Operational Excellence Establish and manage key performance metrics including: Mean Time to Repair (MTTR) Available System Time Help Desk Ticket Closure within SLA Ticket reduction Drive root cause analysis (RCA) for recurring incidents and implement corrective actions. Develop methods and solutions to provide 24x7x365 availability to pharmacies. Maintain and enhance the IT service catalog to ensure clarity and alignment with business needs. Oversee the design, implementation, and maintenance of the company's IT infrastructure, including networks, servers, databases, and applications. Infrastructure Enhancements and Optimization Oversee an Azure environment running Commercial Off The Shelf (COTS), semi-custom, and fully bespoke applications. Migrate on premise servers to cloud. Advise on multi-site, multi-zone, and localized architectures to provide continuous availability. Network design and optimization activities. Telephony and call routing management leadership and guidance for supporting team members. Incident & Problem Management Oversee incident response and escalation processes to ensure timely resolution. Lead post-incident reviews and ensure documentation of lessons learned. Process Improvement Optimize Azure Cloud utilization and expense. Identify and implement process improvements to enhance system uptime and user satisfaction. Collaborate with cross-functional teams to align IT support with business objectives. Implement advanced monitoring / telemetry tools. Evaluate and recommend new technologies, tools, and systems to improve the efficiency and effectiveness of IT operations. Qualifications Required Skills/Abilities: Actively engaged with a bias for action. Vendor and Managed Services Partner (MSP) management. Incident management coordination through resolution. Strong knowledge of IT infrastructure, systems, and security principles. Demonstrated ability to develop and execute strategic IT plans that align with business objectives. Excellent leadership and people management skills, with the ability to motivate and inspire a team. Strong analytical and problem-solving abilities, with a focus on innovation and continuous improvement. Exceptional communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels of the organization. Proven track record of successfully managing large-scale IT projects and delivering results on time and within budget. Knowledge of relevant regulatory requirements and best practices in IT governance and compliance. Up to 25% travel required. Preferred Skills/Abilities: SQL monitoring and basic query writing Advanced Monitoring Tools (e.g. Dynatrace, Data Dog, Application Dynamics) Pharmacy system support (e.g. Softwriters Frameworks, Red Sail PioneerRx) Batch scripting writing skills Networking and SD-WAN management Telephony and IP Phone Systems configuration knowledge QUALIFICATIONS/COMPETENCIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE: Bachelor's degree in Computer Science, Information Technology, or a related field. A master's degree is a plus. Proven experience in a senior IT leadership role, with a minimum of 10 years of relevant experience. Process Improvement Certification (e.g. 6 Sigma) preferred Support Framework Certification (e.g. ITIL, ISO9000) preferred
    $118k-176k yearly est. 9d ago
  • Information Technology Professional

    U.S. Navy 4.0company rating

    Senior information technology manager job in Miami, FL

    To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military
    $45k-67k yearly est. 30d ago
  • IT Manager / Systems Administrator

    Nexgen Technologies, LLC 4.1company rating

    Senior information technology manager job in Boca Raton, FL

    NexGen Technologies is a technology company providing a subscription-based B2B collaboration and communication platform that significantly improves the productivity of distributed teams. We need an experienced systems administrator who ensures the reliability and security of our internal infrastructure and customer-facing platform. Position Summary Reporting directly to the CTO, the Senior IT Administrator will manage Microsoft 365, ZoHo, Atlassian, and other 3rd party accounts, implement and ensure security best practices, maintain service level agreements, build monitoring dashboards, and ensure operational excellence across our back-end operational and customer-facing technology platforms. This is a hands-on, individual contributor role requiring both deep technical expertise and excellent communication and teamwork skills. Key Responsibilities Systems Administration & Security Administer Microsoft 365 environment, including user management, licensing, email, security policies, and compliance configurations Manage Microsoft Defender for Endpoint, Identity Protection, and Cloud App Security Oversee Microsoft Entra ID (Azure AD) for identity and access management, SSO, and conditional access policies Administer ZoHo suite, including CRM, Campaigns, WorkDrive, Billing, Vault, and user management Administer CCaaS accounts, including Nobelbiz and 8x8 Maintain security posture and assist with SOC 2 and HIPAA compliance efforts Endpoint Management Configure and deploy Windows PCs and Mac devices for corporate use with appropriate security controls Establish and maintain browser configuration standards for SaaS applications across Edge, Chrome, Firefox, and Safari Troubleshoot hardware and software issues for remote team members Service Desk & Support Manage Jira Service Desk, including workflow configuration, automation, and SLA management Provide technical support for internal systems and the NexGen Virtual Workplace platform Support third-party integrations and web applications, including audio/video and browser-related issues. Collaborate closely with operations and customer support teams on issue resolution Participate in a rotating on-call schedule for after-hours support Platform Support Work within agile framework (Scrum/Kanban) for project delivery and issue tracking Document processes, configurations, and troubleshooting procedures Document solutions and maintain knowledge base articles. Continuously improve automated support responses and results accuracy Help build dashboards for systems monitoring Qualifications 5+ years of experience in IT administration or systems engineering Expert-level proficiency with Microsoft 365 administration (Exchange Online, SharePoint, Teams) Hands-on experience with Microsoft 365 Defender and Entra ID (Azure AD) Demonstrated expertise in Zoho CRM, Support, WorkDrive, Billing, and Vault administration Proficiency with Jira Service Desk administration and workflow management Strong experience configuring Windows and mac OS devices for enterprise use Solid understanding of agile methodologies (Scrum, Kanban) Excellent troubleshooting and problem-solving skills Strong written and verbal communication skills for technical and non-technical audiences Self-directed work style with ability to manage priorities in a fast-paced startup environment Bachelor's degree in information technology, Computer Science, or a related field. Preferred Experience supporting AWS-based SaaS platforms Familiarity with SOC 2 and/or HIPAA compliance requirements Experience with infrastructure-as-code or automation tools (PowerShell, Azure CLI, etc.) Background in identity management and SSO implementations Prior startup or small team experience Work Environment Hybrid position Must be physically located in the South Florida region Participation in a rotating on-call schedule is required Collaborative work with operations, customer support, and engineering teams Who You Are A collaborative team player who thrives in demanding, dynamic environments. You balance technical precision with practical problem-solving, communicate clearly with both technical and non-technical stakeholders, and take ownership of systems to ensure reliability and optimal performance. Compensation & Benefits Salary commensurate with experience. Benefits package details provided during the interview process. Equal Opportunity Employer
    $93k-123k yearly est. 13d ago
  • Senior Director - Infrastructure & Cloud Operations

    Cendyn

    Senior information technology manager job in Boca Raton, FL

    We are seeking a highly skilled and experienced Senior Director of Infrastructure & Cloud Operations to lead the design, implementation, and management of our Cloud/SaaS platform and operations. You will be responsible for the strategies and operational plans to ensure the availability, scalability, performance, and security of our Cloud platform. You will report to the CTO/SVP of IT and work closely with cross-functional teams, including product management, engineering, information technology, customer success, and security to drive innovation and efficiency in our SaaS operations. You will have responsibility for release management, cloud provisioning and FinOps, monitoring and observability, site reliability engineering (practices and processes) to create highly reliable and scalable solutions and code red (outage escalation processes), etc. This role requires a strong technical background in SaaS/Cloud computing, excellent leadership skills, and a proven track record of successfully managing large-scale SaaS/Cloud Environments. Responsibilities: Manage the design and implementation of the environment and processes for SaaS/cloud operations and monitoring systems. Lead and manage a team of engineers responsible for designing, implementing, and supporting our private and public Cloud platforms. Oversee the deployment, monitoring, and maintenance of product releases ensuring high availability, scalability, and performance. Ownership of reporting on platform performance/availability (SLAs) Collaborate with cross-functional teams to implement best practices, standards, and policies related to SaaS/Cloud infrastructure architecture and operations. Drive continuous improvement efforts to optimize performance, reliability, cost-efficiency, and security. Identify potential points of failure and effectively implement processes that support the rapid growth and improve the overall delivery of current products as well as acquired products. Provide technical guidance and mentorship to team members, fostering their professional growth and development. Establish and maintain effective communication channels with stakeholders, providing regular updates on infrastructure projects and initiatives. Develop and manage the infrastructure budget, ensuring cost-effective allocation of resources. Requirements: Bachelor's degree in Computer Science, Information Technology, or a related field. A Master's degree is preferred. 10+ years' experience working as a Director or Senior Director with demonstrated success in operating mission critical software services in a SaaS/Cloud environment such as Amazon Web Services, Google Cloud Platform, Microsoft Azure, or other enterprise SaaS/cloud platforms. 5+ years of firsthand experience in 24x7x365 SaaS/Cloud Operations. 5+ years of experience managing data center operations. Hands-on platform engineering and/or SRE experience Demonstrated experience in designing and implementing highly available, scalable, and secure Cloud infrastructure solutions. Proficient in infrastructure automation (IaC) tools such as AWS CloudFormation, Ansible, or Chef. In-depth understanding of DevOps principles and practices, including CI/CD pipelines, containerization. Experience with infrastructure monitoring, logging, and analytics tools (e.g., DataDog, NewRelic, LogicMonitor). Experience setting up and maintaining an on-call system (PagerDuty, OpsGenie) Experience in setting up / running Terraform or similar automation tools. Experience in engaging, negotiating cloud discount agreements and managing overall relationships with cloud providers. Experience in working with Engineers across multiple countries / time zones. Experience in setting up and running SRE teams. Hands on experience with code Has the ability to own budgets / costs and strong urge / desire to beat them. Solid understanding of cybersecurity principles and best practices related to Cloud infrastructure. Strong leadership and managerial skills, with the ability to effectively lead and motivate a diverse team across different time zones. Excellent communication and interpersonal skills, with the ability to collaborate and influence stakeholders at all levels of the organization. Work Schedule: Monday through Friday, accommodating a work schedule that involves managing teams across multiple countries and time zones. EEO Statement: Cendyn provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Cendyn complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Cendyn expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Cendyn's employees to perform their job duties may result in discipline up to and including discharge. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
    $94k-148k yearly est. 5d ago
  • Director of Operational Infrastructure

    ICBD

    Senior information technology manager job in Fort Lauderdale, FL

    Job Description Director of Operational Infrastructure - ABA Centers of America (Corporate HQ) Downtown Fort Lauderdale, FL HQ - In-Office Hybrid with Travel Expectation of 25% - EST and CST Time Zones Who We Are We are the nation's fastest-growing provider of autism care, delivering high-quality Applied Behavior Analysis (ABA) therapy across a rapidly expanding footprint. Since our founding in 2020, we've scaled from a single clinic to nearly 70 operating areas in more than a dozen states, supported by a high-performance corporate infrastructure and data-driven decision-making. Recognized as the #5 fastest-growing private company in America by Inc. magazine, ABA Centers of America is a self-funded, founder-led organization-a rarity in today's healthcare landscape. We've achieved this growth without private equity, relying instead on operational discipline, smart capital allocation, and a relentless focus on outcomes. Our corporate team plays a mission-critical role in this success-developing scalable systems, managing risk, and driving the analytics that power our growth. If you're a strategic thinker who thrives in a fast-paced, purpose-driven environment, we offer a unique opportunity to help shape the future of autism care-while building on a legacy of operational excellence. Our Origin Story ABA Centers of America was founded by a father whose personal journey navigating autism care for his daughter revealed deep gaps in access, consistency, and quality across the system. Determined to disrupt the status quo in the autism care field and eliminate the unacceptably long wait lists for treatment, he built a company rooted in compassion, clinical excellence, and a relentless commitment to care that makes a difference. Recognition & Awards Our commitment to operational excellence, ethical leadership, and transformative care has earned our company and leadership national recognition from trusted sources, including: Inc. 5000 - 5th Fastest-Growing Private Company in America. Financial Times - #1 on "The Americas' Fastest Growing Companies". EY Entrepreneur Of The Year U.S. Overall. South Florida Business Journal's Top 100 Companies. Florida Trend Magazine's 500 Most Influential Business Leaders. Inc. Best in Business, Health Services. About the Role The Director of Operational Infrastructure is a senior leadership role responsible for developing and overseeing the systems and structures necessary to scale reliable operations nationally. Reporting to the Vice President of Operations Process Improvement, this position provides leadership in policy governance, process standardization, change management, and continuous improvement, with a focus on operational excellence and enhancing the experience of teammates and families. The role requires a highly organized, relationship-focused leader with the ability to build scalable systems, align stakeholders, and drive execution within a complex and rapidly growing healthcare environment. Key Responsibilities Partner with the VP of Operations Process Improvement to co-facilitate the Process Governance Committee, proactively identifying policy needs, coordinating drafting/revisions with stakeholders, and ensuring policies are approved and deployed effectively. Maintain the infrastructure for consistent policy management, ensuring changes are transparent, accessible, and adhered to across the national footprint. Measure and report on policy adoption and compliance to drive accountability. Collaborate with subject matter experts to develop standard work for core operational processes. Apply human-centered design principles to create processes that are efficient, intuitive, and empathetic for teammates and families. Maintain a living repository of standard work, job aids, and supporting documentation. Partner with the cross-functional Change Management Team to conduct impact assessments for new strategies, policies, and initiatives, identifying implications for people, processes, and systems. Co-facilitate daily Change Management Huddles with cross-functional partners alongside the VP of Operations Process Improvement to align deployment efforts. Manage communication efforts by presenting at leadership forums, drafting written updates, and curating intranet content. Track adoption and effectiveness of changes, ensuring success is measured not only by deployment but also by sustained usage. Support the VP of Operations Process Improvement in executing high-priority operational initiatives by coordinating stakeholders, maintaining milestones, and driving accountability. Manage the Opportunities for Improvement (OFI) process to encourage field teammates to surface issues and ideas. Translate feedback into actionable improvements and close the loop with frontline teams to demonstrate responsiveness. Partner with the VP of Operations Process Improvement and the National Clinical & Field Operations team to monitor key operational metrics and use data to prioritize and refine improvement efforts Requirements Qualifications 5+ years in project management, operations management, or change management. Experience in healthcare, behavioral health, or multi-site service industries strongly preferred. Strong interpersonal and relationship-building skills with proven ability to influence executives and frontline leaders. Excellent communication skills in public speaking, facilitation, and written communication. Proficiency in Microsoft Suite, especially Teams, Planner, PowerPoint, and Excel. Demonstrated expertise in change management and operational execution best practices. Strong analytical and problem-solving skills, with ability to turn data into actionable insights. Benefits 21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays). Flexible Spending Account (FSA) and Health Savings Account (HSA) options. Medical, dental, vision, long-term disability, and life insurance. Generous 401(k) with up to 6% employer match. About ABA Centers of America ABA Centers of America is committed to maintaining a culture led by seasoned professionals who share a vision of becoming the nation's leading provider of autism care. We acknowledge this form of healthcare demands unique, personal dedication. By identifying individuals possessing the right blend of compassion and expertise, we can provide our clinical team members with the support and opportunities they need to flourish. Join our mission and help build the future with purpose! ABA Centers of America participates in the U.S. Department of Homeland Security E-Verify program.
    $93k-148k yearly est. 11d ago
  • Director of Operational Infrastructure

    ICBD Holdings

    Senior information technology manager job in Fort Lauderdale, FL

    Director of Operational Infrastructure - ABA Centers of America (Corporate HQ) Downtown Fort Lauderdale, FL HQ - In-Office Hybrid with Travel Expectation of 25% - EST and CST Time Zones Who We Are We are the nation's fastest-growing provider of autism care, delivering high-quality Applied Behavior Analysis (ABA) therapy across a rapidly expanding footprint. Since our founding in 2020, we've scaled from a single clinic to nearly 70 operating areas in more than a dozen states, supported by a high-performance corporate infrastructure and data-driven decision-making. Recognized as the #5 fastest-growing private company in America by Inc. magazine, ABA Centers of America is a self-funded, founder-led organization-a rarity in today's healthcare landscape. We've achieved this growth without private equity, relying instead on operational discipline, smart capital allocation, and a relentless focus on outcomes. Our corporate team plays a mission-critical role in this success-developing scalable systems, managing risk, and driving the analytics that power our growth. If you're a strategic thinker who thrives in a fast-paced, purpose-driven environment, we offer a unique opportunity to help shape the future of autism care-while building on a legacy of operational excellence. Our Origin Story ABA Centers of America was founded by a father whose personal journey navigating autism care for his daughter revealed deep gaps in access, consistency, and quality across the system. Determined to disrupt the status quo in the autism care field and eliminate the unacceptably long wait lists for treatment, he built a company rooted in compassion, clinical excellence, and a relentless commitment to care that makes a difference. Recognition & Awards Our commitment to operational excellence, ethical leadership, and transformative care has earned our company and leadership national recognition from trusted sources, including: Inc. 5000 - 5th Fastest-Growing Private Company in America. Financial Times - #1 on "The Americas' Fastest Growing Companies". EY Entrepreneur Of The Year U.S. Overall. South Florida Business Journal's Top 100 Companies. Florida Trend Magazine's 500 Most Influential Business Leaders. Inc. Best in Business, Health Services. About the Role The Director of Operational Infrastructure is a senior leadership role responsible for developing and overseeing the systems and structures necessary to scale reliable operations nationally. Reporting to the Vice President of Operations Process Improvement, this position provides leadership in policy governance, process standardization, change management, and continuous improvement, with a focus on operational excellence and enhancing the experience of teammates and families. The role requires a highly organized, relationship-focused leader with the ability to build scalable systems, align stakeholders, and drive execution within a complex and rapidly growing healthcare environment. Key Responsibilities Partner with the VP of Operations Process Improvement to co-facilitate the Process Governance Committee, proactively identifying policy needs, coordinating drafting/revisions with stakeholders, and ensuring policies are approved and deployed effectively. Maintain the infrastructure for consistent policy management, ensuring changes are transparent, accessible, and adhered to across the national footprint. Measure and report on policy adoption and compliance to drive accountability. Collaborate with subject matter experts to develop standard work for core operational processes. Apply human-centered design principles to create processes that are efficient, intuitive, and empathetic for teammates and families. Maintain a living repository of standard work, job aids, and supporting documentation. Partner with the cross-functional Change Management Team to conduct impact assessments for new strategies, policies, and initiatives, identifying implications for people, processes, and systems. Co-facilitate daily Change Management Huddles with cross-functional partners alongside the VP of Operations Process Improvement to align deployment efforts. Manage communication efforts by presenting at leadership forums, drafting written updates, and curating intranet content. Track adoption and effectiveness of changes, ensuring success is measured not only by deployment but also by sustained usage. Support the VP of Operations Process Improvement in executing high-priority operational initiatives by coordinating stakeholders, maintaining milestones, and driving accountability. Manage the Opportunities for Improvement (OFI) process to encourage field teammates to surface issues and ideas. Translate feedback into actionable improvements and close the loop with frontline teams to demonstrate responsiveness. Partner with the VP of Operations Process Improvement and the National Clinical & Field Operations team to monitor key operational metrics and use data to prioritize and refine improvement efforts Requirements Qualifications 5+ years in project management, operations management, or change management. Experience in healthcare, behavioral health, or multi-site service industries strongly preferred. Strong interpersonal and relationship-building skills with proven ability to influence executives and frontline leaders. Excellent communication skills in public speaking, facilitation, and written communication. Proficiency in Microsoft Suite, especially Teams, Planner, PowerPoint, and Excel. Demonstrated expertise in change management and operational execution best practices. Strong analytical and problem-solving skills, with ability to turn data into actionable insights. Benefits 21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays). Flexible Spending Account (FSA) and Health Savings Account (HSA) options. Medical, dental, vision, long-term disability, and life insurance. Generous 401(k) with up to 6% employer match. About ABA Centers of America ABA Centers of America is committed to maintaining a culture led by seasoned professionals who share a vision of becoming the nation's leading provider of autism care. We acknowledge this form of healthcare demands unique, personal dedication. By identifying individuals possessing the right blend of compassion and expertise, we can provide our clinical team members with the support and opportunities they need to flourish. Join our mission and help build the future with purpose! ABA Centers of America participates in the U.S. Department of Homeland Security E-Verify program.
    $93k-148k yearly est. Auto-Apply 10d ago
  • IT Director / Systems Administrator

    Aesthetic Partners

    Senior information technology manager job in Miami, FL

    IT Director / Systems Administrator Location: Miami or Remote | Reports to: CFO | Employment: Full-Time About Aesthetic Partners Aesthetic Partners is one of the largest aesthetic companies in the world. Headquartered in Miami, we manage a portfolio of top aesthetic brands across the country. Our mission is to empower practices to thrive by providing exceptional support, innovative solutions, and a collaborative environment. We are passionate about creating a positive and inclusive workplace culture that values creativity, collaboration, and excellence. By joining Aesthetic Partners, you'll have the opportunity to make a meaningful impact, contribute to premium brand experiences, and be part of a dynamic team driving the future of aesthetics. Full alignment with Aesthetic Partners' Mission, Vision & Values is the most important qualification for this role. At AP: 1. We get stuff done. 2. We are analytical problem solvers. 3. We are ambitious learners. 4. We are stewards of clinical excellence Role Overview We're looking for a hands-on IT professional to manage day-to-day technology needs and coordinate with external security/compliance partners. This role combines user support, system administration, and vendor management. Key Responsibilities User Support: Set up and troubleshoot desktops, printers, phones, POS systems; manage accounts and passwords. Network & Connectivity: Maintain basic LAN/Wi-Fi; resolve connectivity issues. Vendor Coordination: Liaise with EMR, phone, and IT service providers; oversee hardware/software purchases. Security & Compliance: Apply patches, manage firewalls/VPNs, enforce access policies, assist with HIPAA compliance. IT Inventory: Track assets and lifecycle; ensure timely upgrades. Onboarding/Offboarding: Manage accounts, email, and system access. Qualifications CompTIA A+, Network+, Security+ (or equivalent experience) Familiarity with Microsoft 365 administration HIPAA knowledge preferred Strong troubleshooting and communication skills Compensation & Benefits Salary: $70,000-$90,000 (based on experience) Medical, dental, vision, 401(k) with match, paid time off Professional development and employee discounts Apply: Send your resume and cover letter explaining why you're a great fit, your compensation expectations, and ability to travel when needed. This job description is not an employment contract and does not alter the “at-will” employment relationship. Employment with Aesthetic Partners may be terminated at any time, with or without notice, by either the employee or the company. Duties and responsibilities may evolve based on business needs. Equal Opportunity Employer Aesthetic Partners is proud to be an Equal Opportunity Employer. Employment decisions are made based on merit, qualifications, and business needs, without regard to race, color, religion, sex, national origin, disability, age, or veteran status.
    $70k-90k yearly 35d ago
  • Senior IT Coordinator- Team Lead ( Fort Lauderdale)

    Pkfod Careers

    Senior information technology manager job in Fort Lauderdale, FL

    About PKF O'Connor Davies PKF O'Connor Davies is a top-ranked accounting, tax, and advisory firm with offices across the U.S. and internationally through our PKF global network. For over a century, we have built our reputation on deep industry expertise, a personalized approach, and a commitment to delivering real value to our clients. Our mission is to provide exceptional service while fostering long-term relationships built on trust and integrity. We serve a diverse client base across industries and sectors, helping organizations and individuals navigate complex challenges with confidence. At PKF O'Connor Davies, culture is at the heart of who we are. We believe our team members are our greatest asset, and we invest in their growth and success through mentorship, professional development, and continuous learning opportunities. Our goal is to foster a collaborative environment where diverse perspectives are valued, innovation is encouraged, and team members can make an impact. We are also committed to supporting work-life balance, offering flexibility and resources to help our team members grow their careers while maintaining fulfilling personal lives. If you are looking for a career where you can grow, contribute, and be part of a firm that values both excellence and community, PKF O'Connor Davies is the place for you! Locations: Fort Laurderdale, FL The Senior Coordinator's role will help drive our IT department to function more efficiently and effectively with the goal of maximizing end user satisfaction. This includes overseeing the support of IT related operations in the firm's Ft. Lauderdale, Florida office. Flexible working options available. Essential Duties: IT point of contact and escalation point for IT needs associated with the Ft. Lauderdale office (approximately 50 end users). Asset Management of Ft. Lauderdale office equipment (procure, configure, provisioning, tracking, disposal). Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware and associated documentation. Handle business-critical IT tasks and systems administration. Escalation point for IT service desk issue resolution, provide first contact support of incoming requests when required based on the volume of overall service desk requests. Monitor progress of open service desk tickets, prioritizing tickets generated by members of the Ft. Lauderdale office to ensure they are assigned and addressed within SLA. Ability to work directly with vendor support to resolve issues when required. Communicate announcements as required for maintenance windows, unplanned outages and application deployments. Contribute to technician knowledgebase as needed. Build rapport with, and elicit IT related business needs from, business staff and service desk customers and recommend relative prioritization of requests based on business impact/need. Assist in planning and executing office-specific and firm wide maintenance activities (Windows server security and operating system updates, application, and infrastructure upgrades, etc). Research and evaluate emerging technologies, hardware, and software. Own and lead projects, solutions, and key responsibilities within a larger business initiative. Provide suggestions/recommendations for continuous improvement, lead the implementation of approved recommendations. Escalate incidents with accurate documentation to suitable senior manager/director, when required. Oversee development and dissemination of help sheets, user guides, and FAQ lists for end users. Ability to work overtime (weekday and/or weekend) and scheduled on-call support rotations during peak seasons. Qualifications: Bachelor's degree from an accredited college/university is required. Degree with IT related discipline strongly preferred. Minimum of 5 years IT experience, experience working in an onshore/offshore model preferred. Demonstrated leadership skills. Strong written, oral communication skills and documentation skills. Strong interpersonal skills, with a focus on rapport building and active listening skills. Strong organizational skills and attention to detail. Service management - experience managing end user expectations and end user satisfaction. Ability to work as part of a global team and independently with remote supervision and support. Experience that is preferred but not essential: Experience in an IT role with an Accounting/Advisory firm. Industry certifications. Workstation imaging and distribution, configuring/moving desktop equipment. Demonstrated expertise in the Active Directory management and security. Demonstrated expertise in Microsoft Endpoint Manager tools (InTune, Config. Mgr, Autopilot) and expertise in configuring and managing conditional access rules. Experience with security monitoring processes and tools (e.g. SentinelOne or Carbon Black EDR, Mimecast, PhishER, KnowBe4, Thycotic/Delinea or Varonis Privileged Access Management). Hands-on Azure Virtual Desktop (AVD) environment, or equivalent setup and administration. Application support experience with Document Management Systems (e.g. iChannel, Wolters Kluwer CCH Axcess Document) and Tax and Audit software (Wolters Kluwer CCH ProSystem fx/Axcess Tax and ProSystem fx Engagement, BNA Suite, Yearli, QuickBooks). Experience with MS Exchange/O365/MS Teams/Sharepoint administration. Experience with user and device monitoring/management and diagnostic utilities (e.g. InTune MDM, MS Authenticator MFA, BitLocker). Experience with PowerShell and/or automation tools (e.g. MS Flow). Experience with network and server management tools (e.g. Pulseway, LogicMonitor). Familiarity with the fundamental principles of ITIL. Deploying pre-packaged software using distribution tools and processes as requested by end users. Compensation & Benefits: Actual compensation will be dependent upon the specific role, office location as well as the individual's qualifications, experience, skills, and certifications. At PKFOD, we value our team members and are committed to their success and well-being. As part of our comprehensive benefits and compensation package, we offer: Medical, Dental, and Vision plans Basic Life, AD&D, and Voluntary Life Insurance 401(k) plan and Profit-Sharing program Flexible Spending & Health Saving accounts Employee Assistance, Wellness, and Work-life programs Commuter & Parking benefits programs Inclusive Parental Leave Benefits Generous Paid Time Off (PTO) Paid Firm Holidays Community & Volunteering programs Recognition & Rewards programs Training & Certification programs Discretionary Performance Bonus *Eligibility for benefits is determined based on position, hours worked, and other criteria. Specific details will be provided during the hiring process. We are interested in all qualified candidates who are currently authorized to work in the United States. However, we are not able to sponsor work visas. PKFOD is an equal opportunity employer. The Firm is committed to providing equal employment opportunity to all persons in connection with hiring, assignment, promotion, compensation or other conditions of the employment relationship regardless of race, color, age, sex, marital status, disability, pregnancy, citizenship, philosophy/religion, national origin, sexual orientation, gender identity, military or veteran status, political affiliation or belief, or any other status protected by federal, state or local law. To all staffing agencies: PKF O'Connor Davies Advisory, LLP (“PKFOD”) will not be utilizing agencies to staff this position. Please do not forward resumes to PKFOD partners and/or employees at any of our locations regarding this position. Any recruiter who would like to partner with PKFOD on other positions must have an updated contractual agreement with PKFOD through the Director of Talent Acquisition. Please be reminded, PKFOD is not responsible for any fees related to unsolicited resumes. All unsolicited resumes will become the property of PKFOD. #LI-LC1 #LI-Hybrid
    $85k-117k yearly est. 60d+ ago
  • Director of Technical Service & Training

    Marine 4.3company rating

    Senior information technology manager job in Pompano Beach, FL

    Dometic is a global market leader in the mobile living industry. Millions of people around the world use Dometic products in outdoor, residential, and professional applications. Our Marine organization is a trusted provider of innovative solutions for the worldwide boating and boat building industry, and we recently expanded our scope to lead the boating industry into an electrified future. Dometic has won numerous NMMA Innovation Awards over the years and we are always striving for new ways to make boating easier, safer, and more enjoyable. We are a journey of continuous growth - now looking for our next star - a passionate Director of Technical Service & Training. This position reports to the GM of Dometic Pompano and will work in Pompano Beach, FL. As Director of Technical Service & Training of the Pompano Beach, FL team, you will oversee technical service and training efforts to deliver exceptional support and technical expertise across core product areas of air conditioning and refrigeration. This role will be instrumental in elevating customer satisfaction, optimizing support processes, and creating a comprehensive training program to equip authorized dealers with in-depth knowledge and skills. General Responsibilities Strategic Leadership Develop and implement a comprehensive technical service strategy that aligns with organizational goals Oversee the design and execution of customer training programs to enhance satisfaction and loyalty. Team Management: Lead, mentor, and manage technical service and training teams to achieve performance goals (2 locations: Florida and Virginia). Establish KPIs for team performance and conduct regular assessments to ensure continuous improvement. Customer Experience Define and enhance customer service and warranty claims standards, policies, and procedures. Act as the escalation point for complex customer issues and implement effective and timely resolution strategies. Training Development Develop, implement, and evaluate training programs for both internal teams, distributor network, and customers Stay updated on industry trends and incorporate innovative training techniques. Cross-functional Collaboration Work closely with sales, product development, and engineering teams to ensure alignment of customer service and training initiatives. Work closely with IT and quality assurance teams to enhance customer interaction systems, including case management, documentation, and portal functionality. Prepare and present performance reports to senior leadership Budget and Resource Management Manage the budget for the technical service and training departments. Ensure optimal use of resources to achieve strategic goals. What do we offer? You are offered an interesting role in a dynamic, fast paced and global environment with great opportunities to grow, evolve with the company and take on new challenges. Medical/Dental/Vision Insurance Employee Assistance Program (EAP) Disability insurance (STD/LTD) 401 (k) with company match PTO Company defined holidays and two floating holidays for you to use as you choose Paid maternity/paternity leave Tuition assistance Membership reimbursement (wholesale club and gym) Employee discounts on our incredible products Opportunities to make an impact
    $96k-129k yearly est. 60d+ ago

Learn more about senior information technology manager jobs

How much does a senior information technology manager earn in Miami, FL?

The average senior information technology manager in Miami, FL earns between $89,000 and $154,000 annually. This compares to the national average senior information technology manager range of $98,000 to $179,000.

Average senior information technology manager salary in Miami, FL

$117,000

What are the biggest employers of Senior Information Technology Managers in Miami, FL?

The biggest employers of Senior Information Technology Managers in Miami, FL are:
  1. Accenture
  2. Pwc
  3. CDM Smith
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