Sr Technology Manager - Polymers
Senior Information Technology Manager Job In Cleveland, OH
Job Title: Senior Technology Manager
Reports To: Vice President of Technology
Direct Reports: 6
MK Search is currently working with a leading polymer resins manufacturer committed to innovation, sustainability, and excellence in the industry. Their advanced materials and solutions support various sectors, including automotive, construction, electronics, and consumer goods.
They are looking for a Senior Technology Manager to lead a team of scientists, engineers and technicians to design, develop, and improve custom polymer compounds. This is accomplished by working closely with the sales, marketing and business development teams to identify and prioritize development opportunities that will further drive the growth of specialty formulations
Key Responsibilities:
Leadership and Team Management:
Oversee, mentor, and develop a team of six technology professionals, ensuring high performance and engagement.
Foster a collaborative and innovative team environment.
Conduct regular performance evaluations and provide constructive feedback.
Technology Development:
Lead the development and implementation of new polymer resin technologies.
Drive continuous improvement initiatives in product quality, manufacturing processes, and cost efficiency.
Collaborate with R&D to ensure alignment of new technologies with market needs.
Strategic Planning:
Develop and execute a strategic technology roadmap that supports business objectives.
Identify emerging trends and technologies in polymer resins and assess their potential impact on the business.
Work closely with senior management to align technology strategy with overall business strategy.
Project Management:
Manage multiple technology projects, ensuring timely delivery and within budget.
Coordinate cross-functional teams to achieve project goals.
Utilize project management tools and methodologies to track progress and mitigate risks.
Qualifications:
Bachelor's degree in Polymer Science, Chemical Engineering, Materials Science, or a related field. A Master's or Ph.D. is preferred.
Minimum of 10 years of experience in polymer resins or a related industry, with at least 5 years in a leadership role.
Proven track record of leading technology development projects from concept to commercialization.
Strong knowledge of polymer resin technologies, manufacturing processes, and industry standards.
Excellent leadership, communication, and interpersonal skills.
Compensation and Benefits:
Competitive salary and performance-based bonuses.
Comprehensive benefits package, including health, dental, and vision insurance.
Retirement savings plan with company match.
Professional development opportunities.
Relocation assistance, if applicable.
Please apply with a full resume for further details.
IT Engineering Technical Lead
Senior Information Technology Manager Job In Stow, OH
Akkodis is seeking an IT Engineering Technical Lead for a direct hire / full-time position with a client located in Stow, Ohio. This hybrid position generally requires candidates to work onsite 5 days a week, though this may vary based on team needs, with some weeks requiring daily (5 days per week) onsite presence.
*** No Corp-to-Corp; No C2C; No Referrals from C2C ***
Salary Range: $110,000.00 to $120,000.00 per year; The rate may be negotiable based on experience, education, geographic location, and other factors.
IT Engineering Technical Lead job responsibilities include:
Develop, enhance, troubleshoot, and maintain cutting-edge web applications using Angular/React.
Work closely with client product owners and technical leadership to understand and translate requirements into technical solutions.
Present technical solutions to client leadership and support software development activities.
Provide technical guidance and mentorship to the development team, ensuring high-quality code through reviews and low-level design assessments.
Actively code enhancements and new features, working alongside developers and QA teams to build quality products.
Independently scope project requirements, including timelines, resources, and risk assessments. Lead project implementation with cross-functional teams.
Drive continuous improvement by providing direction and mentoring to other developers and/or outside consultants.
Qualifications:
Bachelor's degree in computer science or a related discipline preferred.
Minimum of 4 years in web application development.
Expertise in Azure services like AKS (Kubernetes), Azure Service Bus, Logic Apps, Networking, and Serverless Architecture.
Proficient in .NET Core, C#, MVC, Javascript, WebApi, SQL Server, and desktop frameworks like WPF, Maui.NET, Prism, or Avalonia.
Experience with Azure Data Factory, Logic Apps, SQL Server Integration Services, and CI/CD implementation using Azure DevOps.
Knowledge of microservices architecture, Azure cloud services, Docker containerization, and Infrastructure as Code (IAC) using Terraform.
Strong communication, documentation, and relationship-building skills. Ability to explain protocols and processes to team members, management, and users.
Strong knowledge of design patterns such as Repository, CQRS, and Domain Driven Development (DDD).
Benefits:
Annual bonuses/incentives (depending on position)
Immediate company benefits (medical, dental, vision, life, etc.)
401k with company match
401k defined contribution after 1 year of service
High level of employee engagement
Employee discounts
15 days vacation + 4 floating holidays + 8 paid holidays
Paid maternity & paternity leave
Tuition reimbursement
Student loan payment assistance
Annual Day of Caring for employees to volunteer
Discounts on tools
Annual team-building events
If you are interested in this Web App Developer position in Stow, Ohio please click APPLY NOW. For other opportunities available at Akkodis go to **************** If you have questions about the position, please contact Erica Goben at ****************************.
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ******************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
· The California Fair Chance Act
· Los Angeles City Fair Chance Ordinance
· Los Angeles County Fair Chance Ordinance for Employers
· San Francisco Fair Chance Ordinance
Technical Services Manager
Senior Information Technology Manager Job In Cleveland, OH
The Technical Services Manager is responsible for providing expert technical and architectural support as needed to our salesforce via phone and/or e-mail. At times, the Technical Services Manager will also be required to travel throughout the United States and Canada, provide in-field consultation and assistance to salespeople, roofing contractors, general contractors, project managers and other design professionals regarding “problem” jobs, product application and other technical training.
CORE & ESSENTIAL FUNCTIONS:
Provides consultation or expert advice to our salesforce, contractors, customers, etc concerning the products, product/roof system approvals, competitive information and roofing techniques
Assist the salesforce in trouble-shooting and creative problem-solving. This may include visiting job sites for a visual inspection to make a proper assessment for a solution
This position will require a working knowledge of construction product specifications and detail drawings
Assist in training the new and seasoned members of the sales force as needed, as well as train contractors on application techniques
Assist in the review and issuance of new roof system warranty requests
Review warranty repair requests (adjustments), and assist in the information gathering, scope of work development, and proposed resolution of the adjustment
Will assist in the codes and approvals program, including maintenance of existing approvals as well as assisting in the building and assembly of the test samples and systems
Keeps abreast of technical issues, market conditions and competitive activities through the reading of pertinent literature and consulting with technical service team including Corporate product management and internal engineering teams
Assist in the efforts of the Product Management, Engineering, Warranty and Codes and Approvals Teams
Assist in the maintenance of the technical literature
Other duties as assigned
QUALIFICATIONS AND SKILLS:
Must possess experience with roofing, waterproofing and general commercial construction practices. Must be able to provide prompt service for all requests and be flexible with their time as availability at times may be needed outside of standard working hours. Experience in commercial construction; preferably in roofing and/or cladding, is preferred. Possession of at least a high school diploma or equivalent and a post-secondary degree is preferred. Demonstrated aptitude for problem-solving; ability to determine solutions for our sales force. Must be results-orientated and able to work both independently and within a team environment. Must possess excellent verbal and written communication skills. Proficiency in using Microsoft Office Suite applications. Driving is a requirement for this position. Must have the ability to travel both domestically and internationally, so the ability to travel by plane, operate a motor vehicle and maintain a driver's license are required. Must have a vehicle in good working condition and ensure it meets all safety, insurance, and legal requirements. Overnight domestic and international travel required.
PHYSICAL REQUIREMENTS:
Ability to communicate orally in a clear, concise and effective manner with the customers, account representatives, company representatives, management, staff, and the public in face-to-face, one-on-one and group settings. Ability to use a telephone for communication. Ability to maintain regular, predictable, and punctual attendance at job and client locations, conferences, and all other designated locations. Ability to establish and maintain effective working relationships with others. Use office equipment such as a personal computer, copier and facsimile machines. Ability to communicate in writing in a clear, concise and effective manner. Sit, walk and/or stand for extended time periods. Hearing and vision required to be within normal ranges. Ability to accurately distinguish color variation. Read at, above, and below shoulder height. Occasionally stoop, kneel or crouch. Sufficient manual dexterity required to operate equipment. Must be able to carry, push, pull, reach and lift up to 50 lbs.; climb ladders/extension ladders, climb scaffold stair towers; climb and traverse different roof levels. The ability to be lifted to and work at varying heights. Sufficient manual dexterity to cut and manipulate products/ materials and use a flashlight. Ability to properly use Personal Protective Equipment (PPE). Ability to work in inclement weather with frequent exposure to the elements. Ability to tolerate household and other types of typical industrial / construction chemicals and solvents while properly using and wearing PPE as necessary. Ability to occasionally work evenings, weekends, and overnight travel required. Must have the ability to travel by plane, operate a motor vehicle, maintain a valid state motor vehicle driver license, and maintain an acceptable motor vehicle driving record. Overnight travel may be required.
EQUAL OPPORTUNITY EMPLOYER:
The Company is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, ancestry, military status, veteran status, marital status, gender identity or expression, transgender status, citizenship, sexual orientation, age (40 and older), disability (except where the disability prevents the individual from being able to perform the essential functions of the job and cannot be reasonably accommodated) or any other legally protected characteristic under federal, state or local law.
Sr. IT Project Manager (hybrid)
Senior Information Technology Manager Job In Cleveland, OH
working on site 3 days a week**
Our client in the Cleveland, Ohio area is looking for a Sr. IT Project Manager. This is a 6+ month contract position.
For this role, there will be a lot of documentation involved in this role.
The Project Manager will assist in leading enterprise projects and teams in compliance with the Company's defined IT project management standards with the goal of delivering project objectives on time and within budget.
The methodology being used within those standards may be Waterfall, Scrum (Agile), Kanban (Agile), or some other.
Plan, develop and implement the project lifecycle consistent with project objectives.
Adhere to appropriate methodology role responsibilities detailed within our client standards.
Provide guidance as necessary to other team members with the goal of process improvement and overall project leadership quality.
Collaborate cross-functionally and facilitate identification and removal of barriers.
Manage communication aspects of project status and track and report major issues.
Must possess excellent written and verbal communication skills.
If qualified and interested, please submit a resume using the link below.
Desired Skills and Experience
**Candidates must be local - this is a hybrid position working on site 3 days a week**
Our client in the Cleveland, Ohio area is looking for a Sr. IT Project Manager. This is a 6+ month contract position.
For this role, there will be a lot of documentation involved in this role.
* The Project Manager will assist in leading enterprise projects and teams in compliance with the Company's defined IT project management standards with the goal of delivering project objectives on time and within budget.
* The methodology being used within those standards may be Waterfall, Scrum (Agile), Kanban (Agile), or some other.
* Plan, develop and implement the project lifecycle consistent with project objectives.
* Adhere to appropriate methodology role responsibilities detailed within our client standards.
* Provide guidance as necessary to other team members with the goal of process improvement and overall project leadership quality.
* Collaborate cross-functionally and facilitate identification and removal of barriers.
* Manage communication aspects of project status and track and report major issues.
* Must possess excellent written and verbal communication skills.
If qualified and interested, please submit a resume using the link below.
Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: *****************************************
Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile:
Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.
Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting *************
We look forward to working with you.
Beacon Hill. Employing the Future™
Vice President Information Technology
Senior Information Technology Manager Job In Brunswick, OH
About the Company
A dynamic and innovative global manufacturer is seeking a visionary Vice-President of Information Technology/CIO to join their executive leadership team. This pivotal role focuses on driving the company's technology strategy, managing transformative initiatives, and ensuring the seamless integration of IT systems across the organization. The ideal candidate will have demonstrated experience in manufacturing and posses exceptional communication and project management skills. They will also be responsible for developing and implementing cutting-edge IT policies, negotiating with vendors, and fortifying cybersecurity measures.
Key Responsibilities
Enterprise Architecture: Ability to design and implement the IT framework that aligns with the organization's goals and strategies
Compliance and Risk Management: Expertise in ensuring that IT systems comply with regulations and managing risks associated with IT operations
Disaster Recovery Planning: Skills in developing and implementing plans to recover IT systems and data in case of a disaster
Emerging Technologies: Knowledge of current and emerging technologies and their potential impact on the organization
IT Service Management: Proficiency in managing IT services to meet the needs of the organization
Network Infrastructure: Understanding of network infrastructure and its role in supporting IT operations
Software Development Lifecycle: Familiarity with the processes involved in developing and maintaining software applications
User Experience (UX): Ability to design and improve the user experience of IT systems
Mobile Technologies: Knowledge of mobile technologies and their application in the organization
DevOps Practices: Experience with DevOps practices to improve collaboration and efficiency in IT operations
Artificial Intelligence (AI): Understanding of AI technologies and their potential applications in the organization.
Qualification
A bachelor's degree in computer science, information systems, or a related field.
At least 10 years of experience in IT, with a minimum of 3 years in a senior leadership position.
Demonstrated knowledge of IT and security laws and regulation.
Deep understanding of IT governance.
Familiarity with current and trending technologies and the ability to recognize the company's need for new technologies.
Ability to communicate complex technical information to wider audience.
Competencies
Excellent communication skills, both written and verbal.
Experience presenting to executive leadership and Board of Directors.
High energy, creativity, and entrepreneurial spirit.
Experience working in a fast-paced, agile environment.
Strong analytical and problem-solving abilities.
EEO: We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Information Technology Project Manager
Senior Information Technology Manager Job In Cleveland, OH
IT Project Manager
Hybrid in Cleveland, OH
6-month Contract to Hire
**Unable to do C2C or Provide Sponsorship**
The Project Manager is focused on ensuring the alignment of portfolio projects with the organization's strategic objectives and that these projects are executed within the set parameters. The role encompasses evaluating the health and performance within areas of the BIOS project, identifying areas of improvement, and contributing to the execution of the project. The Project Manager is the facilitator of communication across stakeholders at all levels, ensuring endorsement of project goals. This role is responsible for generating executive-level reports and dashboards, keeping a keen eye on project performance metrics, and delivering data-driven insights to senior leadership.
Core Responsibilities and Tasks
Devise and maintain project-focused dashboards and reports to communicate status, highlight performance indicators, and monitor financial tracking
Partake in the formulation, application, and maintenance of program management regulations, procedures, and benchmarks
Track and report on the progress of various initiatives/projects within the program, and remove impediments/blockages that the team might face for smooth progress
Act as the single point of contact for designated projects concerning timelines adjustment, and resource allocation
Facilitate all scrum events in the program such as sprint planning, daily stand-up meetings (daily scrum), sprint review, and sprint retrospective
Aid in managing the backlog for projects, ensuring backlog items are well-defined, correctly prioritized, and ready for implementation
Guide regular project reviews and progress meetings, ensuring proper communication and documentation of project performance, potential risks, and problems
Position Requirements
5+ years of experience in portfolio, program management, and/or project management roles.
Proficiency in Project Management Methodologies (e.g., Waterfall, Agile, Microsoft Project, Jira, Confluence).
Strong analytical skills with the ability to translate data into actionable insights.
Demonstrates communication and interpersonal skills with the ability to establish collaborative relationships and influence across teams and stakeholders.
Knowledge of data management practices and principles and their incorporation into project management activities.
Understanding of the technical project lifecycle and phases, including SDLC.
Bachelor's degree in business, Information Technology, or a related field, or at least 6 years of experience in portfolio, program management, and/or project management roles.
Preferred Qualifications:
Experience with Data Analytics and Visualization Tools (e.g., Tableau, Microstrategy).
Familiarity with Big Data Concepts (e.g., Hadoop, MapReduce, Spark, NoSQL databases).
Knowledge of Cloud Infrastructure and Technologies (e.g., AWS, Azure, Google Cloud Platform).
Expertise in Data Management or Analytics Software (e.g., Informatica, IBM, Oracle).
Professional certifications (e.g., PMP, Prince2, Agile).
ABOUT EIGHT ELEVEN:
Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.
Sr. Manager, Warehouse
Senior Information Technology Manager Job In Twinsburg, OH
ESSENTIAL DUTIES AND RESPONSIBILITIES • Achieve all safety, service, and cost targets in the warehouse. Lead with a safety mindset that ensures that every US Foods associate remains injury free, always. Champion safety procedures, processes and training to create and maintain a safety-first culture in the warehouse.
• Oversee and develop Warehouse Managers through one-on-one coaching, training on policy and procedures, assisting in problem resolution when required, and leading by example.
• Oversee and develop all warehouse associates by discussing performance with Warehouse Managers and creating plans to address gaps. Drive associate engagement and retention, and create a culture that embodies US Foods values.
• Create a cohesive organization by keeping lines of communication open and directing workforce to ensure efficient workflow.
• Build high-performing teams by reviewing staffing requirements and monitoring the interviewing and hiring of warehouse personnel. Review performance, coach to achieve productivity and safety targets, and deliver disciplinary action.
• Develop production flow processes and identify process improvement and cost reduction strategies. Establish and maintain operational procedures for activities such as verifying incoming shipments, handling and disposition of product, warehouse inventory accuracy, and selecting and loading shipments.
• Identify and stop waste, and improve processes to complete work more safely and efficiently.
• Approve operation plan for daily loads in conjunction with Warehouse Managers, and ensure that trucks are completed within timelines. Ensure that load plans meet weight restrictions and that special customer requests are consistently accommodated.
• Monitor operational data, including inventory losses, production goals and safety reports. Identify problems, determine causes and recommend changes to the VP of Operations to produce zero-error benchmark on accuracy and customer satisfaction.
• Monitor and ensure integrity of our products and ensure that food safety standards are met.
• Oversee the maintenance of the physical condition of the warehouse and its equipment in compliance with OSHA requirements.
• In union facilities, assist HR and the VP Operations in interpreting the provisions of the collective bargaining agreement, administering appropriate discipline, settling routine grievances and participating in arbitrations as required.
• Other duties assigned by manager.
SUPERVISION:
• Direct: Warehouse Managers, union and/or non-union warehouse clerical staff (Operations Clerks, Warehouse Clerks, Will Call Clerks, Slotting Clerks, Truck Builders, etc.)
• Indirect: Union and/or non-union warehouse on-floor associates (Loaders, Selectors, Receivers, Forklift drivers, etc.)
RELATIONSHIPS
• Internal: Warehouse leaders and coworkers; Transportation leaders; Internal customers across departments (e.g., Sales)
• External: Vendors
WORK ENVIRONMENT
• The work takes place in normal warehouse environments as well as in cooler and freezer areas where temperatures may be as low as -5 degrees.
MINIMUM QUALIFICATIONS
Related Experience/Requirements:
• Minimum of five years of experience in warehouse supervision required.
Knowledge/Skills/Abilities:
• Broad knowledge of warehouse operations, methods and procedures.
• Strong leadership, communication and people development skills.
• Ability to openly and effectively communicate with all associates/departments within the company.
• Familiarity with inventory control, OSHA, HACCP and other regulatory requirements.
• Ability to interpret financial and operational data.
• Proficient in Microsoft Office Suite (Excel, Outlook, Teams, etc.).
• Experience with warehouse management systems (WMS) and inventory control systems a plus.
Travel:
•10% travel required, typically for mandatory meetings and/or training.
Education/Training:
• High school diploma or GED required; college degree preferred.
PREFERRED QUALIFICATIONS
Licenses/Certifications:
• HACCP certification a plus.
• PCQI certification a plus.
PHYSICAL QUALIFICATIONS
• Must be able to perform the following physical activities for described length of time:
OCCASIONALLY: 1% - 33 / FREQUENTLY: 34% - 66% / CONTINUOUSLY: 67% - 100% or NEVER
JOB REQUIRES WORKER TO: FREQUENCY:
STAND: FREQUENTLY
WALK: FREQUENTLY
DRIVE VEHICLE 1: OCCASIONALLY
SIT: OCCASIONALLY
LIFT
1-10 lbs (Sedentary): OCCASIONALLY
11-20 lbs (Light): OCCASIONALLY
21-50 lbs (Medium): OCCASIONALLY
51-100 lbs (Heavy): OCCASIONALLY
Over 100 lbs (Very Heavy): NEVER
CARRY
1-10 lbs (Sedentary): OCCASIONALLY
11-20 lbs (Light): OCCASIONALLY
21-50 lbs (Medium): OCCASIONALLY
51-100 lbs (Heavy): OCCASIONALLY
Over 100 lbs (Very Heavy): NEVER
PUSH/PULL 2: OCCASIONALLY
CLIMB/BALANCE 3: OCCASIONALLY
STOOP/SQUAT: OCCASIONALLY
KNEEL: OCCASIONALLY
BEND: OCCASIONALLY
REACH ABOVE SHOULDER: OCCASIONALLY
TWIST: OCCASIONALLY
GRASP OBJECTS 4: OCCASIONALLY
MANIPULATE OBJECTS 5: OCCASIONALLY
MANUAL DEXTERITY 6: OCCASIONALLY
1 (Drive Vehicle: Forklift, pallet jack)
2 (Push/Pull: Pallet jack controls, doors, product, pallets)
3 (Climb/Balance: On/off pallet jack, stairs)
4 (Grasp Objects: Pens, telephone, computer mouse, paperwork, pallet jack controls, boxes)
5 (Manipulate Objects: Boxes, dolly, metal truck ramp, hand truck, paperwork, truck gate, straps)
6 (Manual Dexterity: Typing, use of office machines such as copiers, printers)
IT Infrastructure Architect
Senior Information Technology Manager Job In Cleveland, OH
Full Time
Remote
Career Transitions is supporting an international Manufacturing operation who is adding an experienced and innovative IT Infrastructure Architect to join the team.
The Infrastructure Architect is responsible for designing, implementing, and managing the architecture and infrastructure systems to support business operations and drive technology transformation. You are work closely with various stakeholders to ensure the infrastructure is scalable, secure, reliable, and aligned with organizational needs.
What you are doing as an IT Infrastructure Architect:
Design, implement, and maintain the organization's infrastructure architecture, ensuring it meets both current and future business requirements.
Develop and document infrastructure strategies, processes, and best practices for scalability, high availability, disaster recovery, and security.
Evaluate and select appropriate technologies and tools for system integration, storage solutions, and network architecture.
Collaborate with engineering, security, and operations teams to ensure infrastructure solutions meet technical, performance, and security standards.
Communicate technical solutions clearly to both technical and non-technical stakeholders, ensuring alignment with business objectives.
Provide guidance to IT teams in the planning, design, and execution of infrastructure projects.
Continuously monitor infrastructure performance, identifying areas for optimization and improvement.
Implement automation and orchestration solutions to improve efficiency, reduce manual intervention, and enhance scalability.
Oversee the performance and capacity management of the infrastructure, ensuring it supports business continuity and growth.
Design and enforce infrastructure security best practices, ensuring compliance with industry standards, regulatory requirements, and internal policies.
Manage risk assessments, disaster recovery plans, and business continuity procedures to mitigate infrastructure risks.
What you need as an IT Infrastructure Architect:
Bachelor's degree in computer science, Information Technology, Engineering, or related field.
5+ years of experience in IT infrastructure design, architecture, or systems engineering.
Proven experience with cloud platforms (AWS, Azure, Google Cloud), data centers, and hybrid cloud environments.
Strong understanding of networking protocols, virtualization technologies, storage solutions, and security practices.
Expertise in designing and implementing highly available, fault-tolerant, and secure IT infrastructures.
Strong knowledge of server and storage technologies, networking, and cloud architecture.
Excellent problem-solving skills with the ability to troubleshoot complex systems issues.
Proficient in scripting languages (e.g., PowerShell, Python, Bash) for automation a plus.
Strong leadership and communication skills with the ability to work across multiple teams and interact with stakeholders at all levels.
Certifications (Preferred):
Cloud certifications (e.g., AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect).
Infrastructure-related certifications (e.g., Cisco CCNP, VMware VCP, ITIL) a plus.
Career Transitions: Find Your Dream Job or Hire the Best Talent
Career Transitions is a leading recruiting agency that specializes in helping employers find their next critical hire and job seekers find their dream job. Our team of experienced recruiters are dedicated to finding you the perfect match for your open position or helping you find the right job for your skills and interests. We offer a variety of services, including:
Recruitment: We match talent with open jobs.
Contract staffing: We place technical and exempt professionals in temporary or contract assignments that can become full-time positions.
Outplacement: We provide terminated or laid off employees with tools to be competitive in the job market.
Career management: We help you develop your career and reach your goals to be the next leader.
Career Transitions is committed to providing you with a high-quality talent acquisition experience. Our diverse candidate database and extensive recruiting experience reflects our commitment to match qualified candidates to employers' open positions. We work diligently to ensure that you receive efficient and effective services. We specialize in connecting employers with qualified technical and exempt professionals in many fields, ranging from accounting and finance to engineering and technology, and human resources to sales and marketing.
We are also dedicated to upholding the values of diversity, equity, and inclusion (DEI). We are an equal opportunity employer and provide support for veterans and people with disabilities. Choose Career Transitions contingency, retained, or contract talent acquisition services to find your next hire or dream job.
Visit our website today to learn more about how we can help you.
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Senior Project Manager (NORTHEAST OHIO) (Electric Transmission Line experience required)
Senior Information Technology Manager Job In Cleveland, OH
PM Expectation: 80% in office and 20% in field - Expectation is to lead the team from an office and do check-ins as needed.
Must be comfortable managing 15-20 projects at a time in various stages.
Projects range from $50k to $150M. These include predominantly Transmission Line Projects
Scheduling tool is P6 - PMs not expected to schedule but want them to able to read and understand it
Cost software is SAP
*If interested in this position, please email directly to *************
Senior Manager, Global Campaigns & ABM
Senior Information Technology Manager Job In Independence, OH
Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale - and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companiesacross the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!
Title: Senior Manager, Global Campaigns & ABM
Location: United States; Remote
Experience: Senior Level
Job Function: Marketing
Employment Type: Full-time
Industry: Computer & Network Security
About the position
The Senior Manager, Global Campaigns & ABM is responsible for leading the strategy, planning, and execution of global marketing campaigns and ABM programs that drive both new customer acquisition and expansion within existing accounts. This role will work closely with cross-functional teams, including product marketing, corporate marketing, field marketing, performance marketing, sales and RevOps, to ensure campaigns are aligned with market opportunities and drive measurable results. The ideal candidate will have a deep understanding of ABX strategies, experience in multi-channel campaign management, and a passion for using data to optimize performance.
Applicants must hold a permanent United States resident status.
Responsibilities
* Global Campaign Strategy: Lead the creation of global campaign strategies, focusing on personas, buyer's journey mapping, target account selection, offers, and nurture strategies to drive lead conversion and engagement.
* ABX Program Development: Develop and execute tailored ABX programs that engage specific target segments, driving meaningful interactions and pipeline growth across new and existing customers
* Cross-Functional Collaboration: Partner with product marketing, sales, field marketing, and RevOps to align campaign efforts with audience needs and market drivers
* Multi-Channel Execution: Oversee the deployment of integrated campaigns across digital, social, email, and web ensuring consistent messaging and a cohesive experience for target accounts.
* Data-Driven Optimization: Work closely with the Marketing Ops and RevOps to analyze and optimize campaign performance
* Reporting & Insights: Provide detailed performance reports and strategic insights to marketing leadership, translating data into actionable recommendations for future campaign strategies.
* Innovation & Testing: Drive testing and experimentation with new channels, technologies, and creative approaches to ensure that campaigns remain innovative and competitive.
* Market Adaptation: Ensure global campaign consistency while adapting strategies to meet the needs of regional markets and account-specific opportunities.
* Team Leadership: Mentor and develop a team of campaign managers and specialists
Skills and Qualifications
* Experience: 5-7 years of experience in B2B marketing, with a focus on campaign management, ABX/ABM, and demand generation
* Strategic Expertise: Proven track record in developing global campaign strategies and ABX programs that drive pipeline and revenue growth from both new and existing customers .
* Analytical Skills: Strong data-driven mindset with experience in analyzing campaign performance and optimizing strategies based on key metrics.
* Cross-Functional Leadership: Demonstrated ability to collaborate with stakeholders to drive integrated campaign success.
* Project Management: Excellent project management skills, with the ability to coordinate multiple stakeholders and deliver complex campaigns on time and within budget.
* Technical Proficiency: Hands-on experience with marketing automation platforms (e.g., HubSpot or Marketo), CRM tools (e.g., Salesforce), ABM Software (e.g. 6sense) and analytics tools
* Communication Skills: Strong ability to craft compelling narratives and present insights to senior leadership, translating complex data into clear, actionable strategies.
Preferred Qualifications:
* Experience working with 6sense and other ABM platforms (e.g., Mutiny)
* Understanding of multi-touch attribution models and their application in measuring the impact of marketing efforts
* Background in managing global campaigns with a focus on both new customer acquisition and account expansion
Compensation
Salary will be commensurate with experience.
Culture, Career Opportunities and Benefits
We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.
Here are just some of the initiatives that make our culture special:
Second Fridays (a company-wide day off on the second Friday of every month).
Comprehensive benefit coverage, paid for by the company for you and your dependents (US).
Generous paid parental leave (US).
Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
The Keyfactor Alliance Program to support DEIB efforts.
Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
Unlimited time off (US) and competitive time off globally.
Monthly Talent development and Cross Functional meetings to support professional development.
Regular All Hands meetings - followed by group gatherings.
Our Core Values
Our core values are extremely important to how we run our business and what we look for in every team member:
Trust is paramount.
We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.
Customers are core.
We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.
Innovation never stops, it only accelerates.
The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.
We deliver with agility.
We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.
United by respect.
Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.
Teams make "it" happen.
Vision and goals are not individually achievable - they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.
Keyfactor is a proud equal opportunity employer.
REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor's People team via ******************** and/or telephone at ************** to request and arrange for accommodations at any time.
Keyfactor Privacy Notice
RequiredPreferredJob Industries
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Project Manager
Senior Information Technology Manager Job In Austintown, OH
The Project Manager works directly with customers and is responsible for all phases of project management. Details consist of providing manufacturing process planning and routing, creating material and subcontract purchase orders (PO's), contract review, direct customer/ vendor interaction and coordinating project/ production scheduling in a face paced heavy plate fabrication, machine, and assembly shop.
RESPONSIBILITIES
Creates and reviews material and subcontract PO's.
Manages and tracks project performance, manufacturing process planning / routing and contract review.
Works closely with plant operations team and vendors to develop production schedule, maintain cost parameters, quality and on time delivery requirements.
Plans, coordinates, implements and finalizes projects according to customer specifications and agreed upon deadlines within budget.
QUALIFICATIONS
3-5 years of related experience in a heavy fabrication and machining environment.
Combination of education and relevant work experience considered.
Strong ability to understand and interpret blue prints and engineering drawings.
Ability to communicate effectively to build and develop relationships with internal and external customers.
Highly organized and detail oriented with sense of urgency.
Adept at prioritizing multiple tasks/projects.
Working knowledge of AutoCAD, Solid Works and Microsoft Office Suite.
Associates Bachelor's degree in Mechanical / Industrial Engineering.
Previous work experience as a CNC Machinist and /or Welder/Fitter in a medium to heavy fabrication environment.
COMPENSATION: $90,000 - $105,000
Project Manager
Senior Information Technology Manager Job In Cleveland, OH
Job Title: Project Manager
Who We Are
Einheit Electric Construction Co. is a full-service electrical contractor who has been serving the greater Cleveland area since 1910. We perform all types of electrical work including commercial, industrial, voice/data technology systems, and building automation. We pride ourselves on customer service, quality, craftsmanship, and professionalism. We offer an exciting work environment, career paths, competitive salary with additional incentives, and a growing list of benefits.
The Project Manager is responsible for the overall direction, completion, and financial outcome for several small to medium projects or on one very large project. The Project Manager leads and manages a team of assistant project managers and project engineers to deliver exceptional results for our clients. The position proactively develops new business opportunities and relationships with current and potential customers.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Establish project objectives, policies, procedures and performance standards within boundaries of corporate policies. Put these in clear concise work statement for the field
Effectively supervise a staff in the day-to-day administration of a job
Train and effectively supervise Project Engineers in the company philosophy and systems
Negotiate and supervise the preparation of all change orders on the project
Maintain all logs required to track the progress of the project
Train and effectively supervise a Project Assistant in the maintenance of project required tracking devices
Maintain liaison with prime client and A/E to facilitate construction activities
Monitor construction activities in conjunction with the onsite Foreman and Superintendent to ensure project is being built on schedule, and within budgets
Investigate any potentially serious situations and implement corrective measures within company guidelines, and under supervision
Represent company/project in meetings with client, subcontractors, etc.
Prepare monthly costing reports
Manage financial aspects of contracts (progress billing, rental equipment, income/expenses) to protect the company's interest and simultaneously maintain good relationship with the client
The duties and responsibilities are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing and other duties will be assigned based on the position's role within the business unit.
EDUCATION AND EXPERIENCE:
Bachelor's degree in construction management, Civil Engineering, Structural Engineering or other related discipline preferred.
PE license a plus
Minimum 10 years' experience in project management, preferably in electrical construction. Knowledge of construction technology, scheduling, equipment and methods required.
Can be a combination of education, training and relevant experience
KNOWLEDGE, SKILLS & ABILITIES :
Proven experience mentoring and managing others.
Business development/heavy client interaction a plus.
Ability to understand and follow standard operating policies and procedures
Ability to perform duties in a professional manner and appearance
Extensive knowledge of safety protocols and procedures
Proficient in using a computer and Microsoft Office (Outlook, Word, Excel, etc.); Oracle and Accubid preferred
Ability to prioritize and manage multiple tasks, changing priorities as necessary
Ability to work under time pressure and adapt to changing requirements with a positive attitude
Effective oral and written communication skills as required for the position
Ability to be self-motivated, proactive and an effective team player
Ability to interact effectively and professionally with all levels of employees, both management and staff alike, vendors, clients, and others
QUALIFICATIONS:
· 5-10 years' experience in project management and estimating in electrical construction. Knowledge of construction technology, estimating techniques, cost control, scheduling, equipment, and methods required.
· Experience with commercial and industrial projects.
· History working on design build and design assist projects.
· Business development, heavy client interaction a plus.
· Extensive knowledge of safety protocols and procedures.
· Strong mathematical skills.
· Ability to work in a fast-paced environment.
· Ability to prioritize and manage multiple projects, changing priorities as necessary.
· Candidate must be organized with high attention to detail.
· Strong Excel and MS Office skills required.
· Must display time management skills.
· Effective oral and written communication skills.
· Ability to be self-motivated, proactive, and an effective team player.
· Ability to interact with personnel at all levels of the organization.
Job Type: Full-time - In Person
What we are offering
· Opportunity to work for an industry-leading, innovative electrical contractor
· Team environment with people with a variety of past experiences and knowledge
· Potential to work on large scale projects for high profile customers
· This position is an integral part of our success and provides opportunities for career advancement.
· 100% PAID medical, dental, and vision insurance.
· Relocation assistance is available.
· Paid time off, including vacation, sick days, and holidays.
· Vehicle allowance or company vehicle and gas card.
· 401(k) Retirement Plan
· Profit Sharing
· Competitive compensation, annual pay increases, and bonuses.
Project Manager
Senior Information Technology Manager Job In Brooklyn, OH
Hybrid in Brooklyn, OH
Contract to Hire
$50+/hr
This is an outstanding career opportunity with our home renovation client located in Brooklyn, OH! They are adding to the team to meet their growing demands. They are seeking an experienced project manager who has experience with Monday.com, Sortly, and Salesforce.
WHY YOU WILL LOVE US!
Competitive salary and benefits package upon hire.
Opportunities for professional growth and advancement.
Dynamic and innovative work environment.
JOB RESPONSIBILITIES
Develop and define project goals, scope, and deliverables that support business objectives in collaboration with senior management and stakeholders.
Create comprehensive project plans to be shared with clients and other staff members.
Lead and coordinate project staff and resources to ensure project milestones are met and quality standards are upheld.
Monitor project progress continuously and make detailed scheduled reports on measurable items, such as milestones and deliverables.
Communicate proactively the status, issues, and risks involved in the project to all stakeholders.
Manage budgeting and forecasting, ensuring projects are completed within the approved budget.
Identify and minimize project risks throughout its life cycle.
Conduct post-project evaluation and identify successful and unsuccessful project elements.
EDUCATION AND EXPERIENCE NEEDED
Bachelor's degree in Business Administration, Management, Engineering, or related field.
A Master's degree or an advanced certification such as PMP (Project Management Professional) certification is preferred.
Minimum of 3 years of project management experience in Monday.com, Sortly.com and Salesforce
Proven track record of managing all aspects of a project lifecycle.
Experience in strategic planning, risk management, or change management.
Strong working knowledge of MS Office and project management tools.
Exceptional leadership, time management, and organizational skills.
Working knowledge of change management and performance evaluation processes.
Excellent problem-solving, analytical, and negotiation skills.
Ability to handle high-pressure situations and deadlines.
We are excited about this opportunity and you will be too! We look forward to hearing from you!
Project Manager
Senior Information Technology Manager Job In North Royalton, OH
Exterior envelope contractor that specializes in the manufacturing and installation of custom wall panels along with furnish and installation of Pre-Engineered Metal Building Systems
Role Description
This is a full-time on-site role for a Project Manager at Brookpark Design Builders in North Royalton, OH. The Project Manager will be responsible for overseeing and managing construction projects, coordinating with stakeholders, ensuring project completion within budget and schedule, and maintaining quality standards.
Qualifications
Proven experience as a Project Manager in the construction industry
Excellent leadership and communication skills
Strong organizational and time-management abilities
Ability to manage multiple projects simultaneously
Knowledge of construction processes, regulations, and quality standards
Project Manager
Senior Information Technology Manager Job In Canal Fulton, OH
Successful candidates will have proven experience in civil or concrete construction project management, ideally with experience in renewables or solar.
Responsibilities
- Effectively communicate with team members, subcontractors, and clients.
- Ensure adherence to safety protocols and identify areas for improvement.
- Deliver high-quality construction projects that meet client expectations.
- Support strategic planning initiatives and ensure compliance with the strategic plan.
- Provide overall leadership for concrete projects, including planning, scheduling, budgeting, and execution.
- Coordinate with estimating, field leadership, and subcontractors.
- Manage change orders and document changes.
- Ensure that all project documentation is organized and complete.
- Develop and maintain project schedules.
- Risk Management: Identify and mitigate project risks.
Qualifications
- Bachelor's degree in civil engineering, construction management, or a related field.
- 5+ years of experience in civil or concrete construction project management OR solar OR renewables field
- Proven track record of successful project delivery.
- Strong leadership and communication skills.
- Ability to work effectively in a team environment.
Project Manager
Senior Information Technology Manager Job In Lordstown, OH
We are currently assisting our client, an industrial manufacturer, with a Project Manager search in the Lordstown, OH area. This role is classified as an hourly role and is eligible for overtime for anything over 40 hours worked in a week.
Responsibilities:
Responsible for successfully managing assigned projects from start to finish
Will ensure projects are delivered on time, at or under budget, while keeping customers informed of our progress
Will develop professional and personal relationships with potential and current customers.
Will review contracts and purchase orders for every assigned project, understand payment terms, job cost estimates, and project schedules to ensure complete understanding of the project.
Requirements:
Experience in a Project Manager role or similar in an industrial setting
Excellent Communication skills
Good Computer skills
Additional Information:
All information will be kept strictly confidential
Applications will not be considered without a Resume/Curriculum Vitae which includes contact information
Who we are:
JMI Recruiting Services is a third-party search firm that strategically partners with our clients to recruit exceptional talent nationwide. Our customers include Fortune 500, private equity firms, and privately held companies. With our proven process, excellent track record, and willingness to outwork the competition, we consistently deliver quantifiable results.
Director Technical Services
Senior Information Technology Manager Job In Cleveland, OH
Employee Type:
Regular-Full time
Union/Non:
Are you ready for your next leadership opportunity? The Director of Technical Services position provides strategic direction to leaders, employees, and contractors in critical field and technical support functions across three business units (and five states) within the Gas Distribution organization.
The primary responsibility of this position will be to effectively integrate field and technical support resources, procedures, and processes across all business units within the Gas Distribution service territory. It will be critical that the successful candidate is able to manage complex and diverse operations while maintaining a focus on safety, compliance, reliability, efficiency, cost management, innovation, and teamwork.
This position has oversite for technical and field support functions which may include:
Technical: Technical Training/Operator Qualifications (OQ), Pipeline Compliance, Integrity Management, Pipeline Safety, and GIS Services.
Field: Damage Prevention, Land Services, Dispatch Operations, and Fleet Maintenance.
Does this sound like your next role? We encourage you to apply today! #joinourteam
What You Will Do:
Partner with Gas Distribution leadership to develop and create technical and operator qualification training programs to ensure compliance with federal, state, and local regulatory agencies and company requirements.
Ensure documentation demonstrating compliance with standards of conduct, operator qualification, drug testing, and alcohol testing.
Assign damage prevention workload and performance of pipeline integrity preventative and mitigative activities, ensuring compliance with federal, state, and local authorities.
Coordinate damage prevention contracts, including line locating and ticket management systems, ensuring quality and consistency in service level.
Develop and implement processes and procedures to ensure collection, tracking, and reporting of damage prevention data is accurate, accessible, and available to support gas infrastructures prevention.
Work with business partners to support and resolve issues involving damage investigations, incidents, and performance.
Ensure pipeline safety, risk analyses, and related compliance activities are completed efficiently and effectively.
Provide counsel on the development and implementation of natural gas integrity management programs.
Lead code interpretation and establishment of procedures, ensuring compliance and the development and maintenance of all Standard Operating Procedures.
Guide activities related to GIS mapping, facility records, engineering support, land management records, and compliance support programs.
Coach leaders to apply proactive planning and scheduling process, using workforce effectively, and completing tasks within the time schedules established.
Is responsible for the development and implementation of budgets for O&M and Capital Projects. Evaluates and optimizes insource and outsource resource models across the Gas Distribution enterprise, establishing key performance indicators and ensuring optimized delivery.
Who You Are:
Bachelor's Degree (Business, Communications, Engineering or Construction/Engineering Technology preferred) and 15+ years directly related experience or
Associate degree and 17+ years of directly related experience or
High school diploma and 20+ years of directly related experience.
7+years in Leadership roles of increasing responsibility.
5+ years of project management experience preferred.
5+ years of pipeline safety experience preferred.
10+ years of natural gas distribution/transmission operations experience.
You have excellent project management, interpersonal, and prioritization skills; effective internal and external political skills; strong technical and analytical proficiency; problem-solving, time management, and strong digital literacy.
As a leader, you have the ability to lead and communicate effectively; you are able to establish and maintain rapport; establish effective relationships with regulatory agencies and the public; able to set objectives, to identify critical issues to support process improvements,
Lastly, you have the ability to influence, delegate, and drive performance.
Physical Requirements (Include but are not limited to):
Grasping, kneeling, light - moderate lifting (objects up to 20 pounds), reaching above shoulder, repetitive motion, typing, sitting, standing, visual requirement (able to see screens, detect color coding, read fine print), hearing requirement and the ability to sit at a computer for long periods of time.
Mental Requirements (Both field & office) include but are not limited to:
Ability to: understand, remember and apply oral and/or written instructions or other information, understand complex problems and collaborate/explore alternative solutions, organize thoughts and ideas into understandable terminology, organize and prioritize work schedule on a short-term basis, make decisions which have moderate impact on the immediate work unit and monitor impact outside this area, understand and follow basic instructions and guidelines, complete routine forms, compose letters, outlines, memoranda and basic reports and communicate with individuals via telephone.
Working Conditions:
Office Work Environment 76% - 100%
Travel Up to 40%; Expectation: Minimum one (1) week per month travel within Gas Distribution service territory.
Requires long periods of sitting.
Diversity and inclusion are important to us. Enbridge is an Equal Opportunity and Affirmative Action Employer. We are committed to providing employment opportunities to all qualified individuals, without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous/Native American status, or disability. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting ********************.
Information For Applicants:
Applications can be submitted via our online recruiting system only.
We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted.
Final candidates for this position may be required to undergo a security screening, including a criminal records check.
To learn more about us, visit ****************
Head of IT Shared Services
Senior Information Technology Manager Job In Avon, OH
**Requirements** **Must:** As the Head of IT Shared Services, I expect candidates to demonstrate the following qualifications and skills: - Exceptional leadership and coaching abilities, with a track record of developing high-performing IT teams. - Significant experience in a highly visible, customer-focused, strategic partnering role, delivering results swiftly. - Strong communication and interpersonal skills, with experience engaging senior management and stakeholders. - Analytical and problem-solving expertise, with a proactive approach to identifying and resolving service delivery issues efficiently and in line with service level agreements. - Experience utilizing ongoing customer feedback to continually improve service delivery. - Proven experience in driving change and influencing direction within a senior leadership role. - Management experience of boards and committees at an executive level. - Strategy development and implementation experience. - Proven experience leading service delivery across multiple business units and managing third-party suppliers. - In-depth understanding of Service Integration Management, Service Management, and Governance Frameworks. - Strong knowledge of IT service portfolio management, including infrastructure, systems, applications, and security. - Up-to-date knowledge of the latest IT service management trends and practices. - Certification in IT service management (e.g., ITIL v3, COBIT, ISO/IEC 20000). **Responsibilities**
In this role, I will: - Deliver a first-class IT support service to colleagues across the UK. - Drive internal teams and external third-party suppliers to identify problems, offer tailored solutions, and promote continuous improvement. - Cultivate a culture where exceptional customer service is paramount. - Forge and maintain relationships with key stakeholders across the business. - Serve as the strategic partner between our IT Division, external suppliers, and senior stakeholders, leading the delivery of our IT shared services strategy and roadmap. - Monitor daily IT issues and performance to drive excellent service provision and make necessary improvements based on customer feedback. - Build and maintain effective relationships with programme and project boards, NFU Mutual functions, and strategic partners. - Provide expert advice, insights, and leadership to the Board and Executive Committee on IT Service Management trends, best practices, and opportunities for continuous improvement and innovation. **Description**
At NFU Mutual, our customers are at the heart of everything we do, and we take pride in the exceptional service we provide. Our IT Division plays a crucial role in delivering high-quality services that support our business operations. I lead a dynamic team that focuses on customer satisfaction, innovation, and ongoing improvement. We are committed to fostering an inclusive workplace and value the unique differences that make us stronger. We celebrate creativity and innovation from diverse perspectives and experiences. As a Disability Confident Employer, we welcome applications from individuals of all backgrounds, ensuring that everyone can showcase their talent and maximize their potential. When you join our team, you can look forward to a supportive culture and a range of attractive rewards and benefits, including a competitive salary, annual bonuses, and a robust pension scheme, among others. At NFU Mutual, we pride ourselves on being a great place to work and recognize the importance of empowering and inspiring our employees for success.
Manager, IT
Senior Information Technology Manager Job In North Olmsted, OH
* Full-time * Department: Information Technology ** Fortune Brands Innovations, Inc. is an industry-leading innovation company focused on creating smarter, safer and more beautiful homes and improving lives. Our driving purpose is that we elevate every life by transforming spaces into havens. We believe our work and our brands can have incredibly positive impacts for not just our business and shareholders, but for people and the planet, too. When you join Fortune Brands, you become part of a high-performing team who are empowered to think big, learn fast and make bold decisions. We support an inclusive and diverse culture where everyone is encouraged and empowered to be their authentic selves, and where our differences and unique perspectives are a key strength.
**Job Description**
The IT Manager is responsible for strategy, management, administration, and optimization of FBIN Sales and Service applications. This role is responsible for leading the multiple sales and support systems across various brands at FBIN while managing a dynamic team of internal associates and external vendor support resources. This role will play a strategic foundational role in defining and leading our transformation strategy to standardize applications across FBIN brands.
**Position location -**This position is eligible for a hybrid schedule based in our Oak Creek, WI, North Olmstead, OH or Deerfield, IL
**RESPONSIBLIITIES:**
**What you will be doing**
* Develop and execute Sales and Service CRM vision and strategy with a focus on the transitioning of various brands under FBIN to consolidated/unified platforms.
* Oversee the deployment and management of cloud-based platforms and tools that enhance sales processes and customer service delivery.
* Supervise, mentor, and coach IT team members supporting various sales and service systems and processes.
* Manage ongoing enhancements and maintenance of various FBIN CRM applications including MS Dynamics Service CRM, SAP Sales Cloud, SAP Service Cloud, Oracle Sales Cloud and Oracle Service Cloud by leveraging internal and contractual resources.
* Lead, mentor, and develop a high-performing IT team, fostering a culture of innovation and continuous improvement.
* Provide team leadership and guidance with frequent communication and focus on setting clear expectations.
* Establish and manage key performance indicators to measure and improve processes/systems.
* Support and coordinate managed services resources and priorities.
* Design, develop, test, document, and deploy system configuration changes, workflows, process extensions, and events.
* Manage and support security model and related roles, groups, and privileges.
* Manage upgrades, patching, and new module implementations
* Work closely with sales, marketing, and customer service teams to identify technology needs, participate in software selection where needed and drive to solution implementation.
* Manage the IT budgets for cloud initiatives, project contract resources and software licensing
**Qualifications**
**QUALIFICATIONS:**
* 10+ years' of leading transformation and support of Sales and Service business applications with major focus on CRM domain.
* 5+ years' experience with MS Dynamics CRM Service integrated with order management, product configurator, customer portal and other peripheral systems
* Strong business process design and development experience with a focus Sales and Service CRM domains
* Demonstrated ability to work with senior leaders and cross functional teams in designing and delivering solutions.
* Strong understanding of overall MS Dynamics CRM (D365) concepts and best practices.
* A strong background in developing and implementing software applications across multiple platforms, databases, and programming languages is highly preferred.
* Experience managing multiple projects. - global service platforms
* Experience in administering and managing collaboration and project management tools such as ServiceNow, JIRA, Azure DevOps, Microsoft Teams, Miro, and Smartsheet.
* Excellent communication/presentation/facilitation skills (oral and written).
* Ability to build and maintain cross-functional work relationships with internal/external customers.
* Self-motivated, team player that is task oriented and able to work with minimal supervision.
* Strong problem solving and analytical skills.
* Focus on system usability, training, and customer satisfaction.
**PREFERRED QUALIFICATIONS:**
* Bachelor's degree in information systems, Computer Science, Engineering, or related discipline.
* Certifications in MS Dynamics CRM and other relevant tools are a plus.
* Experience with SAP Sales and Service Cloud is a plus
**Additional Information**
At Fortune Brands, we support the overall health and wellness of our associates by offering comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates' unique needs. This includes robust health plans, a market-leading 401(k) program with a company contribution, product discounts, flexible time off benefits (including half-day summer Fridays per policy), inclusive fertility / adoption benefits, and more. We offer numerous Employee Resource Groups to support inclusivity and our associates' feeling of belonging at work.
Fortune Brands is a brand, innovation and channel leader focused on exciting, supercharged categories in the home products, security and commercial building markets. Our portfolio of brands includes Moen, House of Rohl, Aqualisa, SpringWell, Therma-Tru, Larson, Fiberon, Master Lock, SentrySafe and Yale residential.
Fortune Brands is headquartered in Deerfield, Illinois and trades on the NYSE as FBIN
**Equal Employment Opportunity**
FBIN is an equal employment opportunity employer and does not discriminate against any applicant based on race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability, marital status, protected veteran status, sexual orientation, genetic history or information, or any other legally protected characteristic.
**Reasonable Accommodations**
FBIN is committed to working with and providing reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application or interview process, please contact us at and let us know the nature of your request along with your contact information. Resumes submitted to this email address will not be responded to.
**Job Location**
Manager, IT
* 25300 Al Moen Drive, North Olmsted, Ohio
* Full-time
Director Technical Services
Senior Information Technology Manager Job In Cleveland, OH
Employee Type:
Regular-Full time
Union/Non:
Are you ready for your next leadership opportunity? The Director of Technical Services position provides strategic direction to leaders, employees, and contractors in critical field and technical support functions across three business units (and five states) within the Gas Distribution organization.
The primary responsibility of this position will be to effectively integrate field and technical support resources, procedures, and processes across all business units within the Gas Distribution service territory. It will be critical that the successful candidate is able to manage complex and diverse operations while maintaining a focus on safety, compliance, reliability, efficiency, cost management, innovation, and teamwork.
This position has oversite for technical and field support functions which may include:
Technical: Technical Training/Operator Qualifications (OQ), Pipeline Compliance, Integrity Management, Pipeline Safety, and GIS Services.
Field: Damage Prevention, Land Services, Dispatch Operations, and Fleet Maintenance.
Does this sound like your next role? We encourage you to apply today! #joinourteam
What You Will Do:
Partner with Gas Distribution leadership to develop and create technical and operator qualification training programs to ensure compliance with federal, state, and local regulatory agencies and company requirements.
Ensure documentation demonstrating compliance with standards of conduct, operator qualification, drug testing, and alcohol testing.
Assign damage prevention workload and performance of pipeline integrity preventative and mitigative activities, ensuring compliance with federal, state, and local authorities.
Coordinate damage prevention contracts, including line locating and ticket management systems, ensuring quality and consistency in service level.
Develop and implement processes and procedures to ensure collection, tracking, and reporting of damage prevention data is accurate, accessible, and available to support gas infrastructures prevention.
Work with business partners to support and resolve issues involving damage investigations, incidents, and performance.
Ensure pipeline safety, risk analyses, and related compliance activities are completed efficiently and effectively.
Provide counsel on the development and implementation of natural gas integrity management programs.
Lead code interpretation and establishment of procedures, ensuring compliance and the development and maintenance of all Standard Operating Procedures.
Guide activities related to GIS mapping, facility records, engineering support, land management records, and compliance support programs.
Coach leaders to apply proactive planning and scheduling process, using workforce effectively, and completing tasks within the time schedules established.
Is responsible for the development and implementation of budgets for O&M and Capital Projects. Evaluates and optimizes insource and outsource resource models across the Gas Distribution enterprise, establishing key performance indicators and ensuring optimized delivery.
Who You Are:
Bachelor's Degree (Business, Communications, Engineering or Construction/Engineering Technology preferred) and 15+ years directly related experience or
Associate degree and 17+ years of directly related experience or
High school diploma and 20+ years of directly related experience.
7+years in Leadership roles of increasing responsibility.
5+ years of project management experience preferred.
5+ years of pipeline safety experience preferred.
10+ years of natural gas distribution/transmission operations experience.
You have excellent project management, interpersonal, and prioritization skills; effective internal and external political skills; strong technical and analytical proficiency; problem-solving, time management, and strong digital literacy.
As a leader, you have the ability to lead and communicate effectively; you are able to establish and maintain rapport; establish effective relationships with regulatory agencies and the public; able to set objectives, to identify critical issues to support process improvements,
Lastly, you have the ability to influence, delegate, and drive performance.
Physical Requirements (Include but are not limited to):
Grasping, kneeling, light - moderate lifting (objects up to 20 pounds), reaching above shoulder, repetitive motion, typing, sitting, standing, visual requirement (able to see screens, detect color coding, read fine print), hearing requirement and the ability to sit at a computer for long periods of time.
Mental Requirements (Both field & office) include but are not limited to:
Ability to: understand, remember and apply oral and/or written instructions or other information, understand complex problems and collaborate/explore alternative solutions, organize thoughts and ideas into understandable terminology, organize and prioritize work schedule on a short-term basis, make decisions which have moderate impact on the immediate work unit and monitor impact outside this area, understand and follow basic instructions and guidelines, complete routine forms, compose letters, outlines, memoranda and basic reports and communicate with individuals via telephone.
Working Conditions:
Office Work Environment 76% - 100%
Travel Up to 40%; Expectation: Minimum one (1) week per month travel within Gas Distribution service territory.
Requires long periods of sitting.
Diversity and inclusion are important to us. Enbridge is an Equal Opportunity and Affirmative Action Employer. We are committed to providing employment opportunities to all qualified individuals, without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous/Native American status, or disability. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting ********************.
Information For Applicants:
Applications can be submitted via our online recruiting system only.
We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted.
Final candidates for this position may be required to undergo a security screening, including a criminal records check.
To learn more about us, visit ****************