IT Manager - Digital Transformation (KS35424)
Senior information technology manager job in Farmington Hills, MI
in Farmington Hills MI////
A Golbal IT solutions provider based in the United States, delivering innovative services for automotive industry manufacturers. As part of a larger international group, they help organizations modernize operations and build secure, scalable, and future-ready technology.
Position Overview:
An experienced IT Manager - Digital Transformation is responsible for leading the integration of business, development, and operations practices. This role will ensure seamless collaboration across teams, drive digital transformation, and deliver scalable, secure, and efficient IT solutions aligned with business objectives.
Key Responsibilities:
Leadership
Align IT initiatives with business goals, ensuring technology supports growth and innovation.
Define and implement BizDevOps strategies to improve collaboration between business, development, and operations.
Technology & Operations Management
Oversee IT infrastructure, cloud services, and enterprise applications.
Ensure system reliability, scalability, and security across platforms.
Drive automation, CI/CD pipelines, and DevOps best practices.
Team & Stakeholder Collaboration
Lead cross-functional teams including developers, operations engineers, and business analysts.
Foster a culture of collaboration, agility, and continuous improvement.
Act as a bridge between business stakeholders and technical teams.
Governance & Compliance
Establish IT governance frameworks, policies, and standards.
Ensure compliance with data privacy, cybersecurity, and regulatory requirements.
Innovation & Continuous Improvement
Introduce emerging technologies (AI, cloud-native, microservices) to enhance business agility.
Monitor KPIs and metrics to measure IT performance and project success.
While performing the duties of this job you may be required to intermittently sit, stand, walk, lift 10-25 pounds if needed. You may also be required to use close vision, distance vision, color vision, depth perception, and peripheral vision and hearing.
Other duties assigned depending on various projects requirements
Qualifications:
Bachelor's degree in Computer Science, Information Technology, or related field.
7+ years of IT management experience, with at least 3 years in DevOps or BizDevOps environments.
Strong knowledge of cloud platforms (AWS, Azure, GCP), CI/CD tools, and automation frameworks.
Experience with enterprise applications, microservices, and API management.
Proven leadership skills with ability to manage diverse teams and stakeholders.
Certifications such as PMP, ITIL, or DevOps-related credentials are a plus.
While performing the duties of this job you may be required to intermittently sit, stand, walk, lift 10-25 pounds if needed. You may also be required to use close vision, distance vision, color vision, depth perception, and peripheral vision and hearing.
Other duties assigned depending on various projects requirements.
Activ8 Recruitment & Solutions / Renaissance Resources Inc. has been a trusted leader in North American recruiting for Japanese businesses for over 25 years. We specialize in connecting top talent with companies in the Automotive, Electronics, Food & Beverage, Logistics, Manufacturing, Oil & Gas, Banking & Finance, and Entertainment industries. Our client-focused approach ensures that we understand your unique needs, whether you're a company seeking skilled professionals or a candidate looking for the right career opportunity. By working closely with each individual, we provide tailored solutions that drive success.
We screen ALL Candidates to verify the validity of each applicant's provided information. Upon submitting your resume, we will contact only those candidates that we deem qualified for our client. If we do not contact you, we do not see the fit for the position. If we are unable to reach you in a reasonable timeframe, you will be eliminated from the pool of potential candidates.
We prioritize direct applicants; third-party resumes may not be reviewed.
IT Director
Senior information technology manager job in Troy, MI
Director IT - North America
Applus is a leading global provider of testing, inspection, and certification services. We work across a wide range of industries to ensure the safety, quality, and performance of our clients' products and operations.
Job Summary
The IT Director is responsible for overseeing the overall operation of company-wide information systems across multiple sites and states, supporting both onsite and remote environments. This position provides leadership for IT strategy, infrastructure, cybersecurity, and support services across all Applus+ groups. The IT Director ensures compliance with ITAR and other applicable regulations while maintaining a secure and efficient IT environment.
This position will be working closely with Applus Global IT to align strategy and IT policies.
Responsibilities
Direct and oversee IT operations across multiple locations, including network infrastructure, hardware, software, and cybersecurity.
Ensure IT alignment and integration between the Labs and Energy divisions to support business goals and operational efficiency.
Evaluate user needs, system functionality, and overall IT performance for both onsite and remote operations.
Develop and implement strategic IT plans that enhance business capabilities while maintaining cost-effectiveness.
Ensure compliance with ITAR (International Traffic in Arms Regulations) and other applicable security standards.
Coordinate ITAR and related compliance initiatives with Applus IT Corporate to ensure alignment across all Applus companies globally.
Safeguard assets through disaster recovery planning, backup procedures, and information security controls.
Oversee Cloud Services, system backups, and Microsoft platform infrastructure, ensuring reliability and data integrity.
Lead and manage a geographically distributed IT team; oversee helpdesk operations to ensure timely response and issue resolution.
Plan and execute upgrades for security, software, and hardware systems.
Manage IT budgets, control expenditures, and ensure cost-effective technology investments.
Develop policies, procedures, and standards governing system use, access, and data protection, aligned with global IT Policies.
Oversee infrastructure and application migrations to modern platforms, ensuring minimal downtime and seamless user transition.
Collaborate with division leadership and corporate IT to align technology initiatives and standards.
Maintain strong vendor relationships and oversee technology contracts, leveraging current global IT contracts.
Stay current with emerging technologies, trends, and security threats relevant to multi-site and regulated environments.
SUPERVISORY RESPONSIBILITIES
Lead IT staff across multiple sites, ensuring alignment, training, and professional development.
Maintain a safe, secure, and compliant work environment.
Coach, counsel, and appraise team performance in partnership with HR.
KNOWLEDGE AND SKILLS
Proven experience managing multi-site and multi-state IT operations.
Strong understanding of ITAR compliance, information security, and coordination with corporate IT for global alignment.
Proven experience guiding organizations through transitions to meet DoD compliance standards, with CMMC certification or hands-on CMMC readiness experience preferred.
Advanced knowledge of Microsoft technologies, including Azure, Active Directory (AD), Microsoft Fabric, and other Microsoft-based platforms.
Strong background in Cloud Services, virtualization, and data backup solutions.
Experience supporting both onsite and remote users in operational and lab environments.
Excellent leadership, communication, and organizational skills.
Ability to make strategic decisions and drive implementation across distributed teams.
Skilled in budget management, system audits, and vendor negotiations.
Demonstrated success in developing and executing IT strategies in fast-paced technical industries.
EDUCATION AND WORK EXPERIENCE
Bachelor's degree in Information Technology, Computer Science, or a related field.
Minimum of 7 years of progressive IT leadership experience, including multi-site responsibility.
Experience in a regulated environment (ITAR or defense-related) strongly required.
Vice President of Technology
Senior information technology manager job in Detroit, MI
As the Vice President of Technology, you will serve as the driving force behind our organization's digital evolution. In this role, you'll shape the systems, strategy, and future-ready technology vision that support our operations and elevate the experience of every customer we serve. This is an influential leadership position where you'll have the opportunity to assess challenges quickly, introduce forward-thinking solutions, and guide a team with clarity and confidence.
You'll be joining a collaborative, high-energy environment where innovation moves fast and every team member's contribution matters. The ideal leader brings momentum, ownership, and a hands-on approach that motivates others to excel.
Key Responsibilities
Develop and oversee the long-term strategy, architecture, and performance of all core technology systems-including business applications, ERP platforms, data environments, and IT infrastructure-to ensure reliability, scalability, and operational excellence.
Evaluate emerging technologies and integrate solutions such as AI, automation, and connected-device concepts to drive meaningful advancements across product lines and internal processes.
Create and maintain standards for data architecture, systems integrations, and business intelligence tools to ensure accurate, accessible information that supports decision-making at every level of the organization.
Strengthen cybersecurity, risk management practices, and continuity planning through structured assessments, proactive monitoring, and consistent improvement of company-wide protections.
Direct priority-setting, timeline management, and budgeting for major technology initiatives, acting as the central point of communication and alignment for internal teams and external partners.
Build and guide an effective IT organization, establishing the right structure, skill sets, and development pathways to support current operations and future growth.
Manage vendor relationships and negotiate technology contracts to secure high-quality solutions while optimizing cost and service efficiency.
Champion a culture focused on service excellence, ensuring that technology enhances both the employee and customer experience throughout the business.
Acumatica experience is essential for this role.
Oscar Associates Limited (US) is acting as an Employment Agency in relation to this vacancy.
IT Finance Program Manager
Senior information technology manager job in Northville, MI
IT Finance Program Manager(OneStream/SAP FICO)
Opening: 1
Duration: 12 month contract(potential extension/conversion)
Start Date - 12/15 ideally
Pay Rate: $70-75/hr
Insight Global is looking for a seasoned & professional Program Manager to fill an important gap in one of their tier 1 automotive customers PMO organization. This person will be replacing a valuable backfill for the organization, & will be responsible for leading & owning multiple Finance Transformation initiatives. This person should have extensive experience leading Finance projects from an IT perspective, should have strong experience within SAP FICO, as well as any EPM platform, and should have a proven track record of working with strong personalities, and steering Finance stakeholders to make decisions. This role is hybrid on-site in Northville, MI - 4 days a week.
Specific Responsibilities:
Manage the overall program milestones and interdependencies; Set deadlines, assign responsibilities, and monitor and summarize the progress of projects; Ensure program milestones are met on time and within team and project budgets.
Manage overall program budget and create monthly financial accruals and forecast reporting to monitor variance; Manage receipt / tracking of invoices and ensuring they are posted in Tenneco ERP system for payment.
Identify, document and escalate identified risks and issues through program; Single point of contact for program issue escalation.
Responsible for program staffing and management of Project Managers; assign responsibilities and monitor results to evaluate performance. Oversee the recruitment of required qualified persons that will work in each project team.
Schedule and oversee meetings related to projects to ensure effective communication and progress tracking consistently across all projects.
Collaborate with Executive stakeholders to ensure program progress remains in alignment with the organization's overall strategy.
Prepare and facilitate project status reports for Executive and Senior Leadership
Qualifications:
Extensive professional experience as an IT Program & Project Manager leading Finance Transformation initiatives
EFM experience - either OneStream or Hyperion
SAP FICO expertise
Bank consolidation or host to host connectivity experience
Proven track record of steering the business to make decisions based on facts/data.
Experience managing/working with 3rd party outsourced vendors
Information Technology Project Manager
Senior information technology manager job in Detroit, MI
*****No 3rd party candidates please*****
Title: IT Project Manager
Duration: 6 months contract (Possible Extensions)
Full time Hours each week
Benefits offered
Pay Rate: $70-80/hr.
Top three skills needed:
Infrastructure (network, end user device) and facilities project management experience
Experience working with and coordinating with 3rd party vendors
Be able to gather and understand requirements to accommodate infrastructure needed to support 3rd party applications (see highlighted example below under Question 1).
Healthcare experience highly desired
Job duties:
We are seeking a detail-oriented and proactive Project Manager to oversee onsite
technology initiatives within a healthcare environment. This role will focus on PC
deployment and network readiness, ensuring that clinical and administrative staff have
reliable, secure, and efficient systems to support patient care.
While familiarity with Epic or other healthcare systems is not required, it is considered
a plus.
Responsibilities:
• Organize and track PC and endpoint deployment activities
• Organize and track Technical Dress Rehearsal activities
• Manage network readiness activities, including working with cabling vendors for
port installation and activation
• Develop and maintain project plans, schedules, and deliverables aligned with
healthcare IT standards.
• Collaborate with IT teams, clinicians, and vendors to ensure smooth rollouts with
minimal disruption to patient care.
• Identify risks and proactively resolve issues to keep projects on track.
• Provide clear communication and regular updates to leadership and stakeholders.
• Ensure adherence to healthcare IT security protocols, HIPAA compliance, and
organizational policies
Qualifications
• Bachelor's degree in Information Technology, Computer Science, or related field (or
equivalent experience).
• 3+ years of IT project management experience, preferably in healthcare or
regulated environments.
• Strong knowledge of network fundamentals (LAN/WAN, Wi-Fi, switches, routers,
firewalls).
• Experience with Windows OS, Active Directory, and endpoint management
tools.
• Excellent organizational, communication, and leadership skills.
• Ability to manage multiple projects simultaneously under tight deadlines.
• PMP or similar certification is a plus.
• Familiarity with Epic or other healthcare systems is not required, but highly desired.
Manager of Data Architecture
Senior information technology manager job in Troy, MI
The Manager, Data Engineering & Architecture is responsible for designing, building, and evolving a scalable, secure, cloud-based data platform on Azure. This role provides hands-on technical leadership while managing a team of data engineers, working closely with business and analytics stakeholders to translate requirements into well-architected data solutions that support reporting, analytics, and strategic decision-making. The ideal candidate brings a strong blend of technical depth, people leadership, and a focus on operational excellence, data governance, and continuous improvement.
Key Responsibilities
Lead, develop, and manage a team of data engineers responsible for delivering and supporting a modern Azure-based data platform, including data lakes, data pipelines, and enterprise data warehouse solutions.
Design, implement, and optimize scalable data architectures and pipelines that support business intelligence, analytics, and enterprise reporting.
Ensure data quality, reliability, and performance through appropriate controls, monitoring, and data observability practices.
Partner with business leaders and the BI team to align data platform capabilities with organizational strategy and priorities.
Collaborate with stakeholders, analysts, and cross-functional teams to gather requirements, model data sources, and deliver well-structured, high-quality data solutions.
Establish and enforce standards for data engineering, data governance, metadata management, security, and regulatory compliance, including SOX, segregation of duties, and audit logging.
Provide hands-on technical guidance, coaching, and mentorship to team members while supporting performance management and professional development.
Develop and maintain technical and architectural documentation to ensure knowledge transfer and long-term sustainability of data solutions.
Evaluate and support the integration of third-party data sources, APIs, and external tools as needed.
Contribute to enterprise-wide data governance initiatives and promote data literacy across the organization.
Coordinate team staffing, onboarding, and development while ensuring adherence to company policies and procedures.
Perform other duties as assigned.
Qualifications & Experience
Bachelor's degree in Data Management, Information Technology, Computer Science, or a related field.
Six or more years of experience in data architecture, data engineering, or data management roles.
Six or more years of experience working with enterprise database technologies such as SQL Server, Oracle, SAP, or similar platforms.
At least two years of experience leading teams and providing direct oversight in a medium to large organization.
Three or more years of hands-on experience with modern Azure-based data platforms and services, including data orchestration, analytics, and processing tools (preferred).
Experience with scripting and query languages such as SQL, Python, or Scala.
Strong hands-on background designing and building solutions across multiple data technologies and architectural patterns.
Familiarity with business intelligence and data visualization tools.
Proven ability to translate complex technical concepts into clear, business-friendly language.
Experience supporting senior leadership with architectural guidance and data strategy recommendations.
Prior experience in manufactured housing, real estate, or adjacent industries is a plus.
Experience with ERP, CRM, or enterprise business systems such as NetSuite, SAP, or Salesforce is a plus.
Knowledge of modern data architecture concepts such as Medallion Architecture, data lakehouse, data lakes, delta-based storage, and enterprise data warehouses.
Enterprise Information Technology Architect
Senior information technology manager job in Sterling Heights, MI
We are seeking a highly skilled and experienced Enterprise IT Architect to join our dynamic team. The ideal candidate will have 5-10 years of experience in IT architecture, a bachelor's degree in Computer Science, Information Technology, or a related field, and a proven track record of designing and implementing comprehensive IT solutions. The Enterprise IT Architect will be responsible for aligning IT strategy with business goals, designing scalable and secure IT infrastructures, and ensuring the successful integration of new technologies within the enterprise.
The role is fully onsite Monday- Friday: Sterling Heights, MI/ Warren, MI but may require occasional travel to other company locations or client sites.
Key Responsibilities:
- Collaborate with senior management and stakeholders to understand business objectives and translate them into IT strategies and solutions.
- Develop and maintain an enterprise architecture framework that aligns IT initiatives with business goals.
- Design, document, and implement IT infrastructure and application architectures that meet business needs.
- Ensure scalability, security, and efficiency of the IT architecture.
- Evaluate and recommend new technologies and tools to enhance the IT landscape.
- Oversee the integration of new technologies into existing systems, ensuring seamless interoperability.
- Manage and coordinate with various IT teams to implement solutions across the enterprise.
- Establish and enforce IT policies, standards, and guidelines to ensure compliance with regulatory requirements and industry best practices.
- Monitor and ensure the integrity and security of enterprise IT systems.
- Act as a liaison between IT and business units, ensuring clear communication and understanding of IT capabilities and limitations.
- Provide technical leadership and guidance to project teams, ensuring alignment with architectural standards.
- Monitor the performance of IT systems and infrastructure, identifying areas for improvement.
- Implement best practices for system performance, reliability, and scalability.
- Maintain comprehensive documentation of IT architecture, including system configurations, processes, and integrations.
- Prepare and present reports on IT architecture performance, project progress, and strategic initiatives to senior management.
Qualifications:
Education:
- Bachelor's degree in Computer Science, Information Technology, or a related field. A master's degree or relevant certifications (e.g., TOGAF, ITIL, CISSP) is a plus.
Experience:
- 5-10 years of experience in IT architecture, with a strong background in designing and implementing enterprise-level IT solutions.
- Demonstrated experience in strategic IT planning, technology integration, and governance.
Technical Skills:
- Proficiency in enterprise architecture frameworks and methodologies (e.g., TOGAF, Zachman).
- Strong knowledge of cloud computing, virtualization, networking, and cybersecurity.
- Experience with enterprise applications and platforms (e.g., ERP, CRM, databases).
Soft Skills:
- Excellent analytical, problem-solving, and decision-making skills.
- Strong communication and interpersonal skills, with the ability to work effectively with both technical and non-technical stakeholders.
- Proven leadership abilities and experience in managing cross-functional teams.
Preferred Qualifications:
- Professional certifications in relevant technologies or frameworks.
- Experience in specific industry sectors relevant to the organization.
- Familiarity with agile methodologies and project management tools.
Work Environment:
- Flexibility to work outside regular business hours as needed for project deadlines or critical issues
-Competitive salary (Based on experience)
-Paid time off
-Health, dental, and vision insurance
-410k
-Professional development and training opportunities
Senior Manager, PMO
Senior information technology manager job in Novi, MI
Sr. Managers within the PMO will play a critical role in executing our corporate strategy by delivering both strategic and growth initiatives utilizing our project management processes and tools. They will be responsible for managing a team of Project Managers and project management resources, working alongside senior leadership, subject matter experts, and other key stakeholders in completing high-impact and critical projects.
The role will work collaboratively with all functions of the organization and use best in class change management practices when supporting functional implementations. Other focus areas include management and development of assigned direct reports, driving PMO improvement, and supporting ad-hoc project requests.
Successful Sr. Managers of the PMO are able to understand the big picture and make the right tradeoffs to support the overall business strategy in completing their projects and allocating resources. They excel at thinking creatively, balancing large projects, and developing collaborative working relationships with business partners and technical experts.
The successful candidate will be a creative and results-oriented problem-solver with strong business acumen and effective communication and collaboration skills. In addition, they also have excellent analytical skills.
Finally, the Sr. Manager, PMO will have the ability to affect the business by regularly providing advice or counsel to senior management.
KEY DUTIES AND RESPONSIBILITIES
• Demonstrate creativity in scoping, managing, and implementing projects to meet business needs
• Work collaboratively with all levels including executives, managers, front line, technical experts, and IT
• Independently lead multiple direct report while also leading their own project assignment.
• Must be able to work in a collaborative team environment.
• Support the future development of PMO processes and standards.
• Manage, train, provide performance feedback and assign duties of direct reports to ensure productivity, efficiency, and effectiveness.
MINIMUM REQUIREMENTS (KNOWLEDGE, SKILLS, ABILITIES)
• Bachelor's degree in an analytical field or equivalent business experience
• Extensive project management experience
• 10 years experience in manufacturing or logistics field
• Advanced computer skills including Microsoft Office Suite
• Excellent interpersonal and communication skills with the ability to interact with all levels of the organization
• Excellent presentation skills
• Excellent leadership skills
• Excellent analytical skills and attention to detail
• Ability to travel up to 50% - 75%
Why Lineage?
This is an excellent position to begin your career path within Lineage! Success in this role enables greater responsibilities and promotions! A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers' requirements. Beyond that, you'll help us grow and learn on our journey to be the very best employer in our industry. We'll ask you for your opinion and ensure we do our part to keep you developing and engaged as we grow our business. Working at Lineage is energizing and enjoyable. We value respect and care about our team members.
Lineage is an Equal Employment Opportunity Employer and is committed to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful harassment and retaliation. Lineage will not discriminate against any applicant on the basis of race, color, age, national origin, religion, physical or mental disability or any other protected status under federal, state and local law.
Benefits
Lineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, 401k retirement plan, paid time off, annual bonus eligibility, and a minimum of 7 holidays throughout the calendar year.
Project Manager Sr
Senior information technology manager job in Detroit, MI
Job Title: Project Manager Sr
About Kyyba:
Founded in 1998 and headquartered in Farmington Hills, MI, Kyyba has a global presence delivering high-quality resources and top-notch recruiting services, enabling businesses to effectively respond to organizational changes and technological advances.
At Kyyba, the overall well-being of our employees and their families is important to us. We are proud of our work culture which embodies our core values; incorporating value, passion, excellence, empowerment, and happiness, creates a vibrant and productive atmosphere. We empower our employees with the resources, incentives, and flexibility that they need to support a healthy, balanced, and fulfilling career by providing many valuable benefits and a balanced compensation structure combined with career development.
Job Description
Job Title: Project Manager Sr
Position is hybrid with some in-person meetings occurring in Detroit offices.
Engagement Description -
Develops strategic B2B and B2C marketing and engagement plans for health plan products and solutions. This role leads omni-channel marketing initiatives to help drive business results for Blue Cross Blue Shield of Michigan and its internal business partners. Marketing and engagement includes acquisition, retention, adoption, use and behavior change objectives.
• Develop strategic marketing and/or engagement plans that address multiple audiences, including employers, members, agents and providers.
• Manage omni-channel marketing projects to target specific audience segments.
• Coordinate marketing planning and execution with cross-functional internal business units and departments including Market Research, Insights & Analytics, Corporate Communications, Digital Experience, Product, and other areas.
• Partner with Insights & Analytics group to develop and monitor appropriate measurable outcomes and KPIs for assigned portfolio of initiatives.
• Lead and manage day-to-day internal client relations and consulting.
• Participate in and deliver presentations to various initiative workgroups and business partners forums.
Top 3 Required Skills/Experience -
• Experience in business-to-business and consumer multi-channel marketing strategy
• Experience with CRM and Marketing Automation platforms (e.g. Salesforce Marketing Cloud) preferred.
• Experience in project management and development and execution of marketing plans is required.
Required Skills/Experience - The rest of the required skills/experience. Include:
• Experience in Multi-channel marketing
• Familiarity with CRM Lifecycle
• Ability to work effectively in a team environment.
• Strong organizational, planning, analytical, presentation and communication skills.
• Ability to identify customer insights that drive behavior change.
• Ability to lead and coordinate work groups.
• Ability to present solutions and ideas for unique challenges.
• Other related skills and/or abilities may be required to perform this job.
Preferred Skills/Experience - Optional but preferred skills/experience. Include:
• Master's Degree in related field preferred.
• Healthcare experience preferred.
• CRM Salesforce certification and/or training
Education/Certifications - Include:
• Bachelor's Degree in related field required.
• Minimum of five (5) years experience in related field.
Location: Detroit MI (Hybrid)
Disclaimer:
Kyyba is an Equal Opportunity Employer.
Kyyba does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. Minorities / Females / Protected Veterans / Individuals with Disabilities are encouraged to apply. All employment is decided on the basis of qualifications, merit, and business need.”
It is the policy of Kyyba to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact Kyyba at ************
Rewards:
Medical, dental, vision
401k
Term life
Voluntary life and disability insurance
Optional Pre-paid legal plan
Optional Identity theft plan
Optional Medical and dependent FSA
Work-visa sponsorship
Opportunity for advancement
Long-term assignment with opportunity for hire by client
SELECT AWARDS
An INC 5000 company for 10 years
Corp! Michigan Economic Bright Spots
Crain's Detroit Business Top Staffing Service Companies in Detroit
TechServe Alliance Excellence Award- IT and Engineering Staffing & Solutions
Best of MichBusiness winner in HR Wizards & Partnerships
Metro Detroit Elite Category: Recruitment, Selection & Orientation for 101 Best & Brightest
101 Best & Brightest Companies to Work for in Michigan
Sr. Project Manager/ Project Manager
Senior information technology manager job in Detroit, MI
Title: Sr. Project Manager/ Project Manager
Duration: 12 Months
Job Type: Temporary Assignment
Work Type: Hybrid
Dept: Member Marketing & Enga
Payrate:$ 55.00 - 55.00/hr.
Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client is a health insurance company. It offers different types of health care coverage plans that include individual and family, dental and vision, plans for employers, etc.
Engagement Description -
Develops strategic B2B and B2C marketing and engagement plans for health plan products and solutions.
This role leads omni-channel marketing initiatives to help drive business results for the client and its internal business partners.
Marketing and engagement includes acquisition, retention, adoption, use and behavior change objectives.
Develop strategic marketing and/or engagement plans that address multiple audiences, including employers, members, agents and providers.
Manage omni-channel marketing projects to target specific audience segments.
Coordinate marketing planning and execution with cross-functional internal business units and departments including Market Research, Insights & Analytics, Corporate Communications, Digital Experience, Product, and other areas.
Partner with Insights & Analytics group to develop and monitor appropriate measurable outcomes and KPIs for assigned portfolio of initiatives.
Lead and manage day-to-day internal client relations and consulting.
Participate in and deliver presentations to various initiative workgroups and business partners forums.
Top 3 Required Skills/Experience -
Experience in business-to-business and consumer multi-channel marketing strategy
Experience with CRM and Marketing Automation platforms (e.g. Salesforce Marketing Cloud) preferred.
Experience in project management and development and execution of marketing plans is required.
Required Skills/Experience - The rest of the required skills/experience. Include:
Experience in Multi-channel marketing
Familiarity with CRM Lifecycle
Ability to work effectively in a team environment.
Strong organizational, planning, analytical, presentation and communication skills.
Ability to identify customer insights that drive behavior change.
Ability to lead and coordinate work groups.
Ability to present solutions and ideas for unique challenges.
Other related skills and/or abilities may be required to perform this job.
Preferred Skills/Experience - Optional but preferred skills/experience. Include:
Master's Degree in related field preferred.
Healthcare experience preferred.
CRM salesforce certification and/or training
Education/Certifications - Include:
Bachelor's Degree in related field required.
Minimum of five (5) years experience in related field.
TekWissen Group is an equal opportunity employer supporting workforce diversity.
Data Center - Senior Project Manager - Electrical
Senior information technology manager job in Detroit, MI
🔧 Senior Project Manager | Electrical Construction | Data Center | Detroit, MI
📍 Detroit, Michigan | 💼 Full-Time
Seeking an experienced Senior Project Manager, specializing in Electrical Construction to lead large-scale Data Center Construction build from start to finish. In this role, you'll oversee all aspects of project delivery - from planning, estimating, and budgeting to execution, safety, and client satisfaction.
You'll collaborate with cross-functional teams and vendors, mentor project staff, and ensure every build meets design, performance, and financial goals. This is an exciting opportunity to play a key role in developing mission-critical infrastructure that powers the world's digital future.
🔑 Key Responsibilities
Lead and manage all phases of data center construction projects, from planning and estimating through delivery and close-out.
Ensure compliance with all project, client, and safety standards.
Develop project timelines, budgets, and resource plans, aligning with design and performance goals.
Coordinate cross-functional teams, subcontractors, and vendors to ensure on-time execution.
Build and maintain strong, solution-oriented relationships with clients and stakeholders.
Oversee procurement, billing, and collections, ensuring financial integrity across projects.
Conduct regular site reviews to monitor progress, safety, and quality standards.
Mentor and develop team members, fostering a culture of accountability, collaboration, and growth.
Support senior leadership in forecasting, reporting, and future project planning.
Champion continuous improvement across communication, delivery, and technical performance.
⚙️ What You'll Bring
10+ years of construction project management experience.
5+ years managing large-scale electrical infrastructure projects, in Data Centers or Mission-Critical or Large Commercial sectors.
Strong understanding of electrical distribution systems, cabling, and white space fit-out.
Proven ability to deliver complex retrofits and coordinate cross-discipline critical systems.
Advanced problem-solving and conflict-resolution skills, with a calm, solutions-focused approach.
Proficiency with digital tools and project management systems; ability to adapt quickly to new software.
Commitment to leadership development and professional growth-for yourself and your team.
Must be authorized to work in the United States without sponsorship.
🧰 Qualifications
Experience in Mission-Critical, Hyperscale or Large Commercial Project Environments.
Bachelor's degree in Construction Management, Engineering, Project Management, or related field - or an equivalent combination of education and professional experience (e.g., Journeyman or Master Electrician license).
Project Management Professional (PMP) or PMI-Scheduling Professional (PMI-SP) certification.
Familiarity with Google Suite, Salesforce, and ConEst platforms.
If you're a strategic leader with the ability to manage large-scale, complex projects, are a hands-on problem solver with strong financial and operational acumen and excellent at building relationships with both clients and internal teams then hit apply or reach out to me directly.
📞 ************
📩 ******************************
IT Manager - Operations, Purchasing, and Finance
Senior information technology manager job in Novi, MI
Dana is a global leader in the supply of highly engineered driveline, sealing, and thermal-management technologies that improve the efficiency and performance of vehicles with both conventional and alternative-energy powertrains. Serving three primary markets - passenger vehicle, commercial truck, and off-highway equipment - Dana provides the world's original-equipment manufacturers and the aftermarket with local product and service support through a network of nearly 100 engineering, manufacturing, and distribution facilities.
Job Purpose
We are seeking a strategic and hands-on Manager of Data & Analytics to lead the development and governance of data assets supporting operations, purchasing, and finance functions across the enterprise. This role will oversee a team of analytics engineers and collaborate with cross-functional stakeholders to deliver trusted, reusable, and scalable data products using Microsoft Fabric and dbt.
You will be responsible for shaping the data architecture and transformation pipelines that support enterprise-wide reporting, analytics, and operational decision-making, with a strong emphasis on operational metrics, procurement data, and financial data domains (e.g., spend, supplier performance, cost centers, budgets).
Job Duties and Responsibilities
* Lead a team of analytics engineers in designing and building data models and pipelines using dbt and Microsoft Fabric tools (OneLake, Lakehouse, Warehouse, Power BI).
* Own the strategy and execution for operations, purchasing, and finance data enablement, ensuring consistency, quality, and governance across domains.
* Collaborate with data governance, IT, and business teams to define data standards, stewardship processes, and metadata management practices.
* Develop and maintain semantic models in Power BI that support enterprise reporting and analytics use cases.
* Drive adoption of best practices in data modeling, transformation, testing, and documentation.
* Monitor and optimize performance of data workflows and ensure reliability of production pipelines.
* Support data integration efforts across ERP, procurement platforms, financial systems, and other enterprise applications.
* Mentor team members and foster a culture of continuous improvement and innovation.
Required Qualifications
* 5+ years of experience in analytics engineering, data engineering, or related roles, with 2+ years in a leadership or managerial capacity.
* Proven expertise in dbt (Core or Cloud) and Microsoft Fabric.
* Strong understanding of operations, procurement, and financial data structures and reporting requirements.
* Advanced SQL skills and experience with large-scale data environments.
* Familiarity with data governance frameworks, data lineage, and metadata tools.
* Experience with Git-based version control and CI/CD pipelines.
* Excellent leadership, communication, and stakeholder management skills.
Preferred Qualifications
* Experience with Power BI DAX and semantic modeling.
* Knowledge of Microsoft Purview or other data cataloging tools.
* Background in operations, purchasing, or finance analytics.
* Familiarity with Python or other scripting languages.
* Experience working in Agile or DevOps environments.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Unsolicited Resumes from Third-Party Recruiters
Please note that as per Dana policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters were engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Dana will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.
Join our team of 40,000 problem solvers who are fostering a culture of innovation by leveraging the diverse perspectives of our global team. We believe in facing challenges head-on by finding opportunity and uncovering possibility, where roadblocks and barriers become targets instead of obstacles. We are One Dana with limitless opportunity.
Our Values
* Value Others
* Inspire Innovation
* Grow Responsibly
* Win Together
IT Manager- EDW Development
Senior information technology manager job in Dearborn, MI
Our client is Founded in 1915 With more than 30,000 employees (2017), our client is the sixth-largest employer in metro Detroit, and amongst the most diverse. They are Specialties in Cancer Care, Heart Care, Neurology, Neurosurgery, Orthopedics, Primary Care, Bariatric Surgery, Organ Transplantation, Medical Education, and Medical Research. One of the largest and popular industry across the globe. The excellent and friendly work environment
Job Description
Principal duties and responsibilities:
Manage and mentor a large and diverse team of, Software Designers and Developers, and vendor partners to lead the development of the technical solutions platform of Enterprise Data Warehouse to support next-generation data integration and data integrity for business intelligence and analytics.
Provide a strong technology leadership to the IT team.
Analyze enterprise business drivers and IT strategy to create current state and future state diagrams of EDW technology focusing on data integration but also encompassing data definition, data standardization, data mastering and data governance.
Analyze enterprise business drivers to determine corresponding Information Architecture change requirements.
Provide technology direction and leadership to proactively upgrade and align solutions with evolving technologies and business needs, including implementation strategies, focusing on solution optimization and stability.
Design and govern the implementation of ETL, data processing, and data visualization design based on business requirements and IT strategies
Define the principles to guide ETL and data processing solution decisions for the programs / projects leveraging DW and visualization architecture artifacts and industry best practices.
Manage the work of and provides leadership to application staff to support the planning, design/build, test, implementation, support and operational needs of the organization. This includes, but is not limited to, project management, resource planning, assessment of integration and/or interface needs, support and maintenance.
Create/review conceptual, logical, and/or physical design , incorporating discrete and big data, analytics framework and data integration best practices
Define, implement and evolve source code and change/release management methodologies and other Software Life Cycle Development (SDLC) processes and build tools to operationalize them.
Plan solutions with performance, scalability, HIPAA security and reusability in mind and drive assessment of these trade-offs throughout the SDLC. Establish performance, efficiency and stability benchmarks, build and implement custom tools to proactively monitor and analyze solution performance and health across all parts, and continually improve them.
Act as a technical advisor and participate as needed in development/testing efforts within the team to maintain consistency and continuity.
Evaluate trends on performance, capacity and operational health and develops plans to address key issues. Resolve most issues independently within the team and partners with vendors to resolve more complex issues. Provide preventative maintenance, troubleshooting and resolves problems to ensure infrastructure and application stability. Lead continual improvement best practices by identifying and diagnosing improvement opportunities. Suggest improvements to solution architects and supervisors
Stay current with EDW and related analytics technology capabilities and bring the best practices into the development of the EDW program.
Promote, develop and adhere to system standards and best practices. Collaborate with team to promote re-use and develop consistent technical build, implementation and support processes.
Establish/Support processes to support strong governance around scope, schedules, financials, change management, deliverable quality and release management.
Oversee proofs of concepts for new technology, processes, and/or workflows. Implements applications according to requirements, specifications, and compliance/regulatory standards.
Effectively manage conflict and work together with team members, colleagues, and other leaders.
Effectively oversee, lead, communicate, present, influence and utilize reasoning skills to earn the support of staff, colleagues, leadership, and customers.
Administer personnel-related matters, including interviewing and hiring, performance evaluations, disciplinary action, coaching/mentoring, and staff development
Qualifications
Bachelor's degree in Computer Science, Information Systems, Computer Engineering, Systems Analysis or a related field required. Master's degree preferred.
10 years of progressive work experience in multiple IT areas, including 5 - 7 years of relevant domain experience in data warehousing and/or analytics technologies is required.
Prior experience in a technical lead or consulting role leading Information Management related initiatives (system integration, data warehouse build, data mart build, or similar) is required.
Requires expert level knowledge and understanding of data warehouse architecture, application design, systems engineering, SDLC, and integration.
Demonstrated experience leading teams that analyze complex data related issues and/or logical data models in support of corporate and customer information systems requirements.
Solid understanding of methodologies and technologies that depict the flow of data within and between technology systems and business functions/operations
Must be able to handle difficult and sensitive situations using sound, independent judgment within general policy and legal guidelines.
Must have led the design and architecture of end to end implementations of multiple large scale data integration projects
Proven track record in managing diverse teams, including highly-skilled technical resources as well as developing team members of varying skill levels.
Ability to assign, guide, and monitor the work of others regardless of the reporting relationship (direct, project, indirect).
Excellent strategic thinker with the ability to provide thought leadership to develop creative solutions for complex business and technical problems.
Excellent verbal and written communication skills. Able to develop and present complex material effectively to a variety of audiences - technical and non-technical, staff, management, and leadership.
Additional Information
All your information will be kept confidential according to EEO guidelines.
IT Systems Manager
Senior information technology manager job in Grosse Pointe, MI
At Together Women's Health (TWH) we are driven by our mission to improve the lives of our healthcare partners and their patients. Our focus is on bringing together the best-in-class private practices, in the women's healthcare space, to provide a more seamless and holistic experience for our patients. We are growing and in search of a IT Systems Manager to join our team!
Our Company currently operates more than 20 women's healthcare private practices across MI, IL, AL, CO, MS, MO, GA, and TN and is a portfolio company of Shore Capital Partners.
Responsibilities
Essential Duties and Responsibilities:
The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive.
Affiliate Practice Integration
Support IT integration efforts for newly affiliated healthcare practices, including conducting assessments, contributing to onboarding plans, and coordinating with internal and external stakeholders.
Maintain standardized integration checklists, timelines, and communication workflows.
Collaborate with clinical, operational, and executive leaders to ensure technology readiness and alignment with organizational goals.
Provide on-site oversight of vendor activities during onboarding as needed.
Managed Service Provider (MSP) Management
Serve as the primary liaison between the organization and the corporate MSP.
Oversee daily MSP operations including ticket management, escalations, patching, monitoring, and incident response.
Track MSP performance against SLAs, KPIs, and contractual expectations.
Conduct weekly and monthly service review meetings to evaluate performance, identify improvement opportunities, and ensure continuous service quality.
Coordinate strategic IT initiatives with the MSP, including infrastructure upgrades, cybersecurity enhancements, and technology refresh cycles.
Systems Oversight & Operations
Oversee the performance, stability, and security of critical IT systems including enterprise applications, network infrastructure, endpoints, telephony, and cloud services.
Monitor system uptime and coordinate proactive maintenance to ensure high availability and minimal disruption to clinical operations.
Assist in the development and maintenance of IT policies, SOPs, and best practices related to system usage, security, and incident response.
Ensure systems and processes meet HIPAA and other healthcare regulatory requirements.
Qualifications
Required Education and Experience:
Bachelor's degree in Information Technology, Computer Science, Healthcare Informatics, or related field (or equivalent experience).
5+ years of IT management or senior IT operations experience, preferably in a healthcare environment.
Required Knowledge, Skills, and Abilities:
Excellent communication, project management, and vendor management skills.
Excellent organization and communication skills.
Strong knowledge of IT system infrastructure, including networking, servers, routers, switches, and firewalls.
Strong knowledge of Microsoft technologies, including Entra ID, Intune, Azure, Office 365, and related cloud and security services.
Knowledge of healthcare systems (EHR/EMR), HIPAA, and security best practices.
Travel: Up to 40% US based, to practice locations; overnight travel required. Some travel is required with short notice and may require weekend, late morning, or late evening travel
Auto-ApplyDirector, Data Infrastructure
Senior information technology manager job in Livonia, MI
This is a high-impact, high-visibility role where you will shape the future of AAA Life's data infrastructure and rewrite how we operate. As our first Director of Data Infrastructure, you'll have the unique opportunity to define this role, build a scalable foundation for analytics, and drive groundbreaking change across the organization.
Responsibilities
The Role:
You'll work closely with executive leadership and business areas, steering critical functions, including underwriting, claims, and member services with data. Leading multi-million-dollar data infrastructure initiatives, you'll lead a team of dedicated analysts and engineers while ensuring the data platform supports our company's rapid growth.
This marks a dynamic shift for AAA Life, fully supported by your leadership and demanding a bold strategic vision, unwavering resilience, and deep technical expertise. You will need to bring people with you-balancing drive and determination with empathy and teamwork to ensure alignment and adoption across the teams. Your work will enable the biggest and most meaningful changes happening within the company, and you'll be the leader guiding your teams through this transformation.
You'll tackle sophisticated infrastructure challenges, quickly identifying obstacles, crafting clear, actionable strategies, and modernizing outdated processes into scalable, future-ready solutions. By eliminating bottlenecks, setting the right priorities, and articulating your vision with precision, you'll build trust and alignment across technical teams, business leaders, and executive partners
This is more than just a leadership role-it's an opportunity to leave a lasting legacy by redefining how we at AAA Life demonstrate data to drive decision-making, efficiency, and innovation.
If you thrive in a fast-paced, evolving environment and want to lead one of the most ground-breaking initiatives in the company's history, we believe this may be the role for you!
Qualifications
Bachelor's degree in Information Technology, Computer Science, Engineering or related field . Master's degree preferred.
15 years of experience in the IT industry with a strong focus on application development, data architecture, cloud services, data governance, and business process optimization.
Minimum 5 years of management experience, including responsibility for direct report's professional and technical development
Demonstrated experience in Enterprise and Data Architecture.
Demonstrated contract development and vendor management experience
What We Offer:
A collaborative, energetic work environment where you can put your passion for people to work
Medical, Dental, Vision, Life and Disability coverage available day one
Pension Plan
Performance-based incentive plan
401k available with a Company match
Holidays and Paid Time Off
AAA Basic Membership
Auto-ApplyDirector of Technology & Service Operations
Senior information technology manager job in Detroit, MI
Job Summary: The Director of Technology & Service Operations is responsible for managing technology operations and service delivery across the organization, ensuring reliability, efficiency, and continuous improvement of IT services. This role also encompasses organization-wide service management, including oversight of the enterprise service desk operations and success, to deliver exceptional support experiences for all employees. Key Responsibilities • Oversee daily IT operations, including infrastructure, applications, and end-user support. • Manage organization-wide service desk operations, ensuring high-quality support and customer satisfaction. • Provide direct executive support for technology needs, ensuring prompt and high quality service for senior leadership and executive staff. • Lead IT service management processes (incident, problem, change management) and extend best practices across the enterprise. • Drive operational excellence through process improvements, automation, proactive monitoring, and capacity planning. • Collaborate with the Director of Technology Strategy & Innovation to operationalize strategic initiatives and assume steady-state ownership. • Develop and track service-level agreements (SLAs) and key performance indicators (KPIs) for technology and service desk operations; publish metrics and insights regularly. • Ensure compliance with security, privacy, and regulatory requirements; partner closely with security leadership. • Maintain documentation, knowledge bases, and training resources for technology operations and service management. • Stay current with emerging technologies and trends in IT service management, cloud platforms, and automation. • Manage a team of 6-8 individuals, including staff, contractors, and vendors, to operational and service excellence • Perform additional duties as assigned. Required Knowledge/Skills/Abilities: • Extensive experience in IT operations and enterprise service management. • Strong knowledge of ITIL or similar frameworks and service desk best practices. • Familiarity with cloud platforms (e.g., Microsoft 365, Azure), automation tools, and IT governance. • Experience supporting or collaborating on data analytics, AI, and security initiatives. • Strong organizational, project management, and process improvement skills. • Excellent communication, leadership, and interpersonal abilities. • Ability to work independently and collaboratively across departments. • Strategic thinking and a commitment to continuous improvement. • Willingness to work on a flexible schedule, including occasional nights and weekends. Education and Experience Requirements: • Bachelor's degree preferred in Information Technology, Business Intelligence, or a related field. • Minimum 5 to 7 years' experience in technology operations, IT service management, or related areas. • Relevant certifications in IT service management (e.g., ITIL), cloud platforms, or project management are a plus. Physical Requirements: • Prolonged sitting and working at a desk with repetitive motion working on a computer. • May involve some standing, bending, and walking. Travel Required: Reliable transportation and ability to travel independently throughout the Archdiocese of Detroit and the United States. Additional Requirements: • Must agree, upon acceptance of an offer of employment with the Archdiocese of Detroit, not to engage in, nor endorse, any actions or beliefs contrary to the teaching and standards of the Roman Catholic faith and morality. • Must demonstrate understanding, respect, and support for Catholic Church teaching, mission, and values. • Must maintain strict confidentiality regarding any archdiocesan information gained within the Archdiocese of Detroit. • Knowledge of the Roman Catholic faith, its institutions, policies, and practices is a plus. • Must have a valid driver's license and a safe driving record. • After hours support when required. Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice
Warranty Technical Services Director
Senior information technology manager job in Auburn Hills, MI
We are seeking a visionary and results-driven Warranty Technical Services Director to lead a multi-disciplinary organization focused on warranty excellence, product quality, and customer satisfaction. This role oversees three critical teams: Warranty Operations, Warranty Analytics, and Mopar Quality & Warranty Recovery
You will be responsible for shaping and executing a unified strategy that integrates data science, operational rigor, and quality engineering to reduce warranty costs, improve diagnostic accuracy, and enhance dealer and customer experiences. The ideal candidate is a strategic leader with deep technical expertise, strong cross-functional influence, and a passion for continuous improvement.
Strategic Leadership & Team Oversight
· Lead and align three core teams: Warranty Operations, Warranty Analytics, and Mopar Quality & Warranty Recovery.
· Develop and execute a comprehensive warranty and quality strategy that supports business goals and customer satisfaction.
· Foster collaboration across engineering, quality, field operations, IT, and dealer networks.
· Drive service experience improvement and global convergence initiatives.
· Mentor and develop team members.
Warranty Analytics & Data Science
· Oversee advanced analytics and predictive modeling to identify emerging product issues and optimize warranty spend.
· Drive automation, data governance, and dashboard development for real-time visibility into warranty health.
· Ensure effective use of tools like SAS, Power BI, and Tableau for decision support.
Warranty Operations & Administration
· Manage warranty claim adjudication, policy enforcement, and dealer-facing communications.
· Streamline dealer warranty claim submission and adjudication processes.
· Lead vendor performance, budget oversight, and contact center operations.
· Collaborate with field teams to resolve issues and implement corrective actions.
Quality & Cost Recovery
· Lead Mopar Quality initiatives including Aftersales PPAP compliance and supplier engagement.
· Responsible for Supplier Parts Quality for Mopar designed service parts, accessories, and performance parts.
· Oversee the Part Retention Center for root cause analysis, cost recovery, and diagnostic improvement.
· Drive coaching and training across the dealer network to enhance repair accuracy and reduce repeat visits.
Warranty Technical Services Director
Senior information technology manager job in Auburn Hills, MI
We are seeking a visionary and results-driven Warranty Technical Services Director to lead a multi-disciplinary organization focused on warranty excellence, product quality, and customer satisfaction. This role oversees three critical teams: Warranty Operations, Warranty Analytics, and Mopar Quality & Warranty Recovery
You will be responsible for shaping and executing a unified strategy that integrates data science, operational rigor, and quality engineering to reduce warranty costs, improve diagnostic accuracy, and enhance dealer and customer experiences. The ideal candidate is a strategic leader with deep technical expertise, strong cross-functional influence, and a passion for continuous improvement.
Strategic Leadership & Team Oversight
· Lead and align three core teams: Warranty Operations, Warranty Analytics, and Mopar Quality & Warranty Recovery.
· Develop and execute a comprehensive warranty and quality strategy that supports business goals and customer satisfaction.
· Foster collaboration across engineering, quality, field operations, IT, and dealer networks.
· Drive service experience improvement and global convergence initiatives.
· Mentor and develop team members.
Warranty Analytics & Data Science
· Oversee advanced analytics and predictive modeling to identify emerging product issues and optimize warranty spend.
· Drive automation, data governance, and dashboard development for real-time visibility into warranty health.
· Ensure effective use of tools like SAS, Power BI, and Tableau for decision support.
Warranty Operations & Administration
· Manage warranty claim adjudication, policy enforcement, and dealer-facing communications.
· Streamline dealer warranty claim submission and adjudication processes.
· Lead vendor performance, budget oversight, and contact center operations.
· Collaborate with field teams to resolve issues and implement corrective actions.
Quality & Cost Recovery
· Lead Mopar Quality initiatives including Aftersales PPAP compliance and supplier engagement.
· Responsible for Supplier Parts Quality for Mopar designed service parts, accessories, and performance parts.
· Oversee the Part Retention Center for root cause analysis, cost recovery, and diagnostic improvement.
· Drive coaching and training across the dealer network to enhance repair accuracy and reduce repeat visits.
Information Technology Professional
Senior information technology manager job in Southfield, MI
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
IT Platform Systems Team Lead
Senior information technology manager job in Sterling Heights, MI
The Platform Systems Team Lead's role is to oversee the development, implementation, and maintenance of IT platforms, with a specific focus on VMWare, Azure, Windows Server, and Active Directory management. This role requires a strategic thinker with deep technical knowledge. The lead will ensure enterprise platform provisioning and maintenance that is consistent with company goals, industry best practices and regulatory requirements.
Company Information:
General Dynamics is a successful Fortune 100, global aerospace and defense company, with over 90,000 employees world-wide. General Dynamics Land Systems, a business unit of General Dynamics, has a strong foundation of delivering core engineering and manufacturing capabilities to our clients for military vehicles. Our team is focused on continuous process and productivity improvements that reduce product costs, while increasing troop safety and effectiveness. Land Systems continues to work with the US Armed Forces and its Allies to ensure these vehicles remain survivable, relevant, flexible, affordable and capable of addressing a dynamic threat environment.
What We Offer:
Starting your career or you are an experience professional, we offer a Total Rewards package that is Impactful and built for you.
* Healthcare including medical, dental, vision, HSA and Flex Spending
* Competitive base pay and incentive pay that rewards individual and team performance, and comprehensive benefits.
* 401k Match (6%)
* Educational Assistance
* 9-80 Work Schedule (This position's standard work schedule is a 9/80. The 9/80 schedule allows employees who work a nine-hour day Monday through Thursday to take every other Friday off)
* On-going learning opportunities within a diverse, inclusive and rewarding work environment
* Onsite cafeteria, fitness center, and outdoor fitness track
Responsibilities to Anticipate/Expect:
Strategy & Planning
* Develop and maintain capacity plans and long-term strategic goals for server systems and software in conjunction with end-users and department managers.
* Implement automation that will maximize the team's time and reduce errors.
* Actively mentor and guide systems administrators.
* Make recommendations on technology improvements and asset refresh strategies.
Acquisition & Deployment
* Coordinate with network engineering, business application, and database administration functions to procure and implement systems that utilize industry best practices to meet corporate objectives.
* Participate in negotiations with vendors, outsourcers, and contractors to secure software products and services.
Operational Management
* Ensure the team's work is equitably distributed based on skills and interests.
* Manage all operating systems and supporting applications.
* Ensure runbooks and documentation are current, complete, and peer reviewed.
* Manage and report on utilization and capacity of assets.
* Manage end user accounts, permissions, access rights, and storage allocations in accordance with best-practices regarding privacy, security, and regulatory compliance.
* Establish, document, and test routine system backups and restores.
* Anticipate, mitigate, identify, troubleshoot, and resolve hardware and software problems on systems. Escalate incidents as necessary.
* Support application development teams throughout project lifecycles.
* Analyze system, server, application, storage, and backup device performance.
* Recommend, schedule, and perform software and hardware improvements, upgrades, patches, reconfigurations, and/or purchases.
* Develop, document, and maintain policies, procedures and associated training plans for system administration and appropriate use.
* Manage and provide guidance to members of the team.
Position Requirements:
Formal Education & Certification
* Bachelors of Science degree in Computer Science, Management Information Systems, or related is preferred. Experience will be considered in lieu of degree.
* 10+ years of experience as a Windows server administrator
* Expertise with Active Directory.
* Certifications in Microsoft solutions, VMWare, Authentication, virtualization.
Knowledge & Experience
* Experience in managing a team and ensuring crossover of knowledge and capabilities.
* Background in automating routine processes such as patching and group management.
* Deep technical background with expertise in VMWare, Azure, Windows Server, and Active Directory management and automation tools.
* Strong knowledge of local area network administration.
* Experience documenting and maintaining configuration and process information.
* Good understanding of the organization's goals and objectives.
* Knowledge of applicable regulatory requirements.
* Skilled at working within a team-oriented, collaborative environment.
* Experience working with outside vendors.
* Background in defense industry with experience deploying systems that meet regulatory requirements is a plus
Personal Attributes
* Strong interpersonal skills with a team mentality.
* Customer service orientation.
* Proven analytical and problem-solving abilities.
* Ability to effectively prioritize and execute tasks in a high-pressure environment.
* Ability to present ideas and solutions in user-friendly language.
* Must be a U.S. Person (i.e. a lawful permanent resident of the U.S.)
GDLS considers factors such as, scope/responsibilities of the position, candidate experience and education/training background, in addition to local market comparable and business considerations when extending an offer.
Headquartered in Reston, Virginia, General Dynamics is a global aerospace and defense company offering a broad portfolio of products and services in business aviation; ship construction and repair; land combat vehicles, weapons systems and munitions; and technology products and services. General Dynamics employs more than 100,000 people across 65 countries worldwide and in all 50 U.S. states, more information is available at *********** General Dynamics Land Systems, is a business unit of General Dynamics, and is an innovative leader of ground combat systems' equipment and software for our clients. Our performance-driven team partners with the U.S. Army, U.S. Marine Corp and other militaries across the Globe to ensure that next generation ground combat vehicles are ready to protect our fighting men and women in uniform. General Dynamics Lands Systems provides a competitive compensation package, site specific flexible work schedules, 401(k) with Company Match; Bonus Eligibility, Employee Development Opportunities, Tuition Reimbursement, On-site Amenities, and comprehensive Medical/Dental/Vision Insurance.
As an Equal Opportunity Employer, General Dynamics Land Systems ("GDLS") provides all persons with equal opportunity and access to all aspects of employment process, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, marital status, age, disability, status as a protected veteran, or membership in any group protected by federal, state, or local anti-discrimination laws. GDLS also is committed to providing reasonable accommodations to individuals with disabilities and disabled veterans.. If, due to a disability, you need an accommodation to search or apply for an opportunity with GDLS, please call ************ or send an e-mail to ***************** for assistance and let us know the nature of your request and your contact information.
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