Senior information technology manager jobs in West Bloomfield, MI - 597 jobs

Integration Technical Program Manager (TPM) Duration: 9-12 Month Contract We are seeking an Integration Technical Program Manager (TPM) to support the launch of a new enterprise value chain within a large automotive environment. This role is responsible for ensuring integration readiness across a complex ecosystem of 600+ applications spanning engineering, manufacturing, supply chain, service, purchasing, and IT. The TPM will work at the intersection of technical program management, systems integration, and cross-functional coordination. This person ensures all systems, data flows, processes, and testing requirements are completed on time and in alignment with program milestones. Key Responsibilities Integration Planning & Coordination Lead cross-domain integration planning across engineering, manufacturing, supply chain, purchasing, service, and IT teams. Identify all impacted systems and confirm integration readiness requirements. Facilitate cross-functional meetings, drive alignment, and track integration milestones. Integration Architecture & Contract Validation Validate integration contracts, ensuring requirements, data exchanges, dependencies, and design artifacts are complete and accurate. Ensure each domain delivers proper designs, sequence diagrams, and technical documentation. Testing Strategy & Execution Own the integration testing strategy, including: Risk-based testing Incremental testing Big-bang testing Pair-wise testing Ensure test cases trace back to requirements and that results are well-documented. Drive issue resolution and escalate risks proactively. Risk, Dependency & Ecosystem Management Track integration impacts across 600+ applications. Identify gaps, risks, and cross-domain dependencies; implement mitigation plans with domain leads. Support readiness for major technology programs such as SAP S/4HANA and in-plant error-proofing systems. Required Skills & Experience Strong background in integration architecture, manufacturing systems, PLM, ERP modules, and middleware/ESB frameworks. Ability to understand complex system interactions, data flows, and event-driven architectures. Hands-on experience with integration testing approaches (risk-based, big-bang, incremental, pair-wise). High attention to detail with strong program management rigor-risk tracking, documentation, dependency mapping. Experience working in large-scale enterprise environments with 300-600+ interconnected systems. Familiarity with modern data-centric architectures and ERP platforms (e.g., SAP S/4HANA). Excellent communication and stakeholder management skills across technical and business domains. Preferred Qualifications Experience in automotive manufacturing or large-scale industrial environments. Background in engineering, computer science, information systems, or related field. Prior work with global transformation programs or large ERP transitions.

StaffBright is seeking a detail-oriented IT Project Manager in the Ann Arbor, MI area to support and drive IT and product-related initiatives. This role focuses on coordinating cross-functional technical projects, managing timelines, budgets, and ensuring teams remain aligned in a fast-paced environment. This is fully onsite and does not offer anytype of sponsorship* What You Will Be Doing Manage and drive IT and technical projects from initiation through completion, ensuring timelines and budgets are met. Coordinate cross-functional teams, facilitating sprint planning and ongoing project execution. Track project progress, identify risks, and proactively remove roadblocks impacting delivery. Utilize project management tools to maintain visibility, documentation, and communication across stakeholders. Communicate project status clearly to leadership and team members at varying levels of the organization. Support process improvements to enhance project delivery and operational efficiency. What We Need From You 5+ years of experience working as a Project Manager. Strong communication skills with the ability to work across multiple levels of an organization. Experience using project management tools such as Monday.com and Jira. Hands-on experience with sprint planning and agile project environments. Preferred experience with Azure DevOps. StaffBright - Who We Are StaffBright connects exceptional professionals with fulfilling opportunities in Finance, IT, Engineering, and Sales and Marketing. By partnering with industry-leading organizations, we help accelerate careers while delivering outstanding results for our clients. At StaffBright, we go beyond traditional staffing by fostering close collaboration with our clients, recruiters, and candidates to ensure talent needs are met efficiently. Our commitment to building long-term relationships and driving success sets us apart as a trusted partner in the staffing industry.

Flowtec is partnered with an established Design/Build firm with a strong Midwest footprint and a clear growth trajectory driven by secured backlog. They have a long-standing presence in the Michigan market and a reputation built on execution, client trust, and internal stability. The company has experienced consistent year-over-year growth, generating approximately $85M in revenue in 2024, $100M in 2025, and is on pace to reach $125M in 2026, driven by secured backlog rather than speculative work. Project Profile Commercial, healthcare, hospitality, industrial, and mixed-use construction Ground-up construction, complex renovations, and design-build delivery Typical project size ranges from $10M-$40M High percentage of repeat clients and negotiated work Projects require close coordination with owners, architects, engineers, and trade partners The Role The Senior Project Manager reports directly to the VP of Construction and operates as a senior leader within the construction group. This role is responsible for overseeing multiple active projects and providing direct leadership to a team of three Project Managers. This position carries real authority and accountability. The expectation is not just project execution, but consistency, leadership, and decision-making across the portfolio. Key Responsibilities Oversee multiple concurrent projects from preconstruction handoff through close-out Lead, mentor, and hold accountable a team of three Project Managers Maintain control of project schedules, budgets, forecasts, and change management Serve as the senior escalation point for project risks, scope conflicts, and client issues Ensure consistent execution standards across all project teams Maintain strong relationships with owners, architects, engineers, and consultants Partner with the VP of Construction on staffing plans, workload balancing, and operational improvements Promote safety, quality, and professionalism across all job sites What This Role Requires 10+ years of experience managing complex commercial construction projects Demonstrated success overseeing multiple projects simultaneously Prior experience leading or mentoring Project Managers Strong financial and operational judgment Experience with design-build and negotiated work preferred Ability to operate with autonomy and minimal executive oversight Compensation & Benefits Base Salary: $140,000 - $160,000 Annual performance bonus, circa 15% $800/month car allowance 100% employee healthcare coverage 401(k) with company match 20 days PTO

AIMS Construction is a Construction Manager that specializes in complex, phased renovation projects, specifically within the healthcare and higher education sectors. Since founding in 1972, AIMS has expanded into a leading mid-sized contractor serving the Detroit, Pittsburgh, and Columbus markets, and has recently transitioned to an ESOP (Employee-Owned Company, reflecting its commitment to shared success. The Senior Project Manager role is responsible for the overall planning, scheduling, budgeting, and control of construction projects within the healthcare sector. This role provides technical direction and leadership while ensuring strict compliance with safety, regulatory, and quality standards. The Project Manager will oversee all phases of project delivery-from preconstruction through closeout-ensuring projects are completed on time, within budget, and in accordance with healthcare facility requirements. Key Responsibilities Project Planning & Execution Lead all aspects of project planning, scheduling, budgeting, accounting, and cost control. Prepare and maintain detailed construction schedules (CPM) and ensure project milestones are achieved. Review project estimates, bids, and budgets to maintain financial and performance objectives. Ensure compliance with all healthcare construction regulations, including infection control risk assessments (ICRA) and safety protocols. Project Administration Manage engineering, accounting, cost control, quality assurance, and project closeout activities. Maintain comprehensive knowledge of project plans, specifications, estimates, cost reports, and contracts. Approve requisitions, purchase orders, and cost codes to ensure effective financial control. Subcontractor & Stakeholder Management Supervise all subcontractor activities including procurement, coordination, performance, and payment. Evaluate subcontractor field personnel and resources to confirm adequacy and compliance with project schedules. Build and maintain positive relationships with Owners, Architects, Engineers, and healthcare facility representatives to facilitate approvals, change orders, and acceptance of work. Lead weekly progress and coordination meetings with subcontractors, Owners, and Architects. Leadership & Team Development Mentor, support, and train Project Engineers and Assistant Project Managers within AIMS. Promote collaboration, accountability, and continuous professional growth among team members. Ensure all personnel and subcontractors adhere to company policies and safety standards. Closeout & Commissioning Oversee project commissioning and closeout processes. Maintain accurate documentation and deliver all closeout materials, warranties, and as-built drawings to the Owner. Ensure healthcare facility requirements for turnover, compliance, and operational readiness are met. Qualifications Bachelor's degree in Construction Management, Engineering, or related field. 10+ years project management experience in commercial construction with 5+ years in healthcare construction required. Proven knowledge of healthcare construction standards, codes, and safety procedures. Strong leadership, organizational, and communication skills. Proficiency with project management and scheduling software (e.g., Microsoft Project, Primavera, Procore). Demonstrated ability to manage multiple complex projects simultaneously while maintaining quality and budget targets.

Insight Global is looking for a Senior Project Manager for an architectural engineering client based in Detroit, MI. This role is responsible for overseeing project coordination and administration from design through construction. Key duties include serving as the primary liaison between clients and the design team, managing schedules, budgets, and documentation, and ensuring seamless collaboration with contractors and subconsultants. The position also leads construction administration activities such as site visits, quality monitoring, and project close-out. A key focus of this role is providing accurate construction cost estimates for projects up to $10 million. You'll also develop and maintain project timelines using tools such as Microsoft Project or Primavera, support bid evaluations, and monitor progress during construction through site visits and quality reviews. Strong organizational and communication skills are essential to deliver projects efficiently and ensure compliance across all phases. Qualifications: 10+ years of experience in construction or architecture/design industry Bachelor's degree in construction management, or relevant architectural/engineering studies Demonstrated experience in construction cost estimating Proficient in utilizing project management software (Unanet, Vision, Primavera, etc.) High degree of familiarity with Microsoft Office suite

Novilla RNG is a nationwide developer of Renewable Natural Gas (RNG) projects at dairies across the continent. Our mission is providing a sustainable and beneficial path for North American agriculture to reduce their greenhouse gas footprint and create a reliable income stream. Our process digests cow manure, creating biogas that is purified into pipeline quality renewable natural gas that can be used in a variety of ways. The digestion of the manure mitigates the amount of greenhouse gases emitted from dairy lagoons. Novilla RNG is rapidly expanding with 5 projects in operation and two new construction projects in South Dakota with December 2026 COD goals. General Summary The Senior Project Manager will oversee on-site construction of dairy RNG plants, with responsibility for project schedules, budgets, cash flow forecasts, and equipment deliveries. This role works closely with Engineering and Construction teams to plan and execute multiple projects, ensuring milestones are achieved safely, on time, and within approved budgets. The Senior Project Manager is accountable for schedule development and tracking, cost control and forecasting, coordination of long-lead equipment and materials, and proactive issue resolution in the field. Strong leadership, communication, and problem-solving skills are required to manage multiple active projects while maintaining safety, quality, and performance standards. Principal Duties and Responsibilities Lead project planning and execution for dairy RNG projects from concept through operations. Develop, manage, and maintain detailed project schedules, budgets, and forecasts in coordination with Engineering and Construction teams. Oversee internal site managers and/or third-party construction or contract construction managers. Manage and track RFIs, document control, and revision control using Procore or similar platforms. Ensure compliance with safety programs, environmental permits, and prevailing wage requirements. Coordinate with vendors and suppliers to select appropriate equipment and develop alternate solutions when required. Manage long-lead equipment procurement, logistics, and delivery sequencing. Maintain strong relationships with host farms, subcontractors, suppliers, and stakeholders to support safe, on-time, and on-budget project delivery. Stay current on industry trends, technology, and regulatory requirements impacting RNG and construction projects. This role reports to the Director of Construction and requires regular travel to project sites to support construction activities and key milestones. Knowledge, Skills, and Abilities Demonstrated experience managing project schedules, budgets, and cash flow forecasts. Proficiency in Microsoft Project for schedule development, tracking, and schedule risk analysis. Advanced Microsoft Excel skills for budget management, cost tracking, forecasting, and reporting. Strong working knowledge of MS Office (Excel, Outlook, Word) for coordination and executive-level reporting. Ability to manage multiple projects, contractors, and priorities simultaneously in a fast-paced environment. Strong understanding of construction safety programs, compliance requirements, and field execution. Experience using Procore or similar construction management platforms for document control and field coordination. Experience with MS Project or Primavera (P6) for schedule development and analysis. Prior experience in renewable energy, RNG, biogas, or industrial process facilities. Familiarity with CWIP reporting, cost-to-complete analysis, and accrual forecasting. Experience coordinating long-lead equipment procurement, logistics, and delivery sequencing. Experience working directly with host farms, utilities, or owner-operated facilities. Physical Demands Up to 60% travel, including walking across uneven surfaces at active construction sites. Climbing safety ladders up to 20 feet. Accessing elevated structures, including digesters up to approximately 82 feet via stairs. Working Conditions Work locations include the Ypsilanti office, home office, construction offices, and field sites located at active dairy operations with livestock. Compensation and Benefits Competitive base salary commensurate with experience, plus annual discretionary bonus. 120 hours of PTO and 40 hours of sick time during the first 12 months of employment (pro-rated based on start date). 160 hours of PTO and 40 hours of sick time annually after the first 12 months. 11 company-paid holidays annually. Company-paid medical and dental benefits for employees and their dependents. Vision benefits available at employee cost. 401(k) with up to 6% company match, fully vested immediately. Enrollment available after 90 days of employment. Numerous growth and advancement opportunities.

Job Title: IT Business Support Manager Department: Information Technology Reports To: Chief Information Officer FLSA Status: Exempt The IT Business Support Manager oversees the delivery of IT support services to ensure optimal performance and user satisfaction. This role manages the Help Desk team, coordinates business support initiatives, oversees procurement of IT hardware and software, and ensures alignment between IT services and organizational needs. Key Responsibilities Help Desk Management: o Lead and supervise the IT Help Desk team to provide timely and effective support. o Establish and enforce service level agreements (SLAs) for incident resolution and request fulfillment. o Monitor ticketing systems and ensure accurate documentation and escalation processes. Business Support Coordination: o Serve as the primary liaison between IT and business units for support needs. o Identify recurring issues and implement solutions to improve efficiency. o Develop and maintain knowledge base articles and self-service resources. Training & Development: o Design and deliver IT training programs for end-users and support staff. o Ensure continuous skill development for Help Desk personnel. Procurement Oversight: o Manage and oversee the ordering and procurement of IT hardware and software. o Ensure compliance with organizational standards and vendor agreements. o Collaborate with finance and vendors to optimize cost and delivery timelines. Process Improvement: o Analyze support metrics and trends to recommend improvements. o Implement ITIL best practices for incident, problem, and change management. Team Leadership: o Recruit, train, and mentor Help Desk staff. o Conduct performance evaluations and foster a culture of customer service excellence. Budget & Resource Management: o Manage departmental resources effectively. o Provide input for budgeting related to support operations and procurement. Required Qualifications · Bachelor's degree in Information Technology, Business Administration, or related field. · 5+ years of experience in IT support or service management, with at least 2 years in a leadership role. · Strong knowledge of IT service management frameworks (ITIL preferred). · Experience in IT procurement and vendor management. · Excellent communication, problem-solving, and organizational skills. · Familiarity with Help Desk software and ticketing systems. Core Competencies · Customer Service Orientation · Leadership and Team Development · Procurement and Vendor Management · Analytical Thinking · Process Optimization · Stakeholder Engagement SMART is an Equal Opportunity Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation / Age THE AUTHORITY RESERVES THE RIGHT TO REVISE OR CHANGE THIS JOB DESCRIPTION AT ANY TIME.

CSP is the industry leader in the formulation and molding of lightweight, advanced composite components for the transportation industries. As an innovative, full-service Tier One supplier, we offer an entrepreneurial environment where you're only limited by your own imagination. In addition to our team-focused environment, we provide industry-leading benefits, called BENEfits4U. Our comprehensive offering includes: affordable medical, dental, and vision care; flexible spending accounts; life insurance; 401k with company match and much, much more. Job Description Infrastructure & Operations Leadership Lead the design, implementation, and management of enterprise infrastructure including networks, data centers, servers, storage, and hosting solutions (on-premises and cloud). Ensure scalability, reliability, and performance of core IT systems to support global manufacturing and business operations. Oversee IT operations processes such as incident, problem, change, and capacity management, ensuring adherence to ITIL best practices. Networking & Data Centers Direct the planning, deployment, and support of local area networks (LAN), wide area networks (WAN), wireless, and remote connectivity solutions. Manage the operation, security, and resiliency of corporate and plant-level data centers. Drive modernization initiatives including network segmentation, SD-WAN, and high-availability architectures. Cybersecurity Oversee security architecture, vulnerability management, and compliance monitoring across infrastructure and operations. Implement and enforce cybersecurity policies, identity and access management, endpoint protection, and incident response plans. Partner with enterprise security teams, vendors, and auditors to ensure compliance with regulatory, industry, and insurance requirements. Servers, Hosting & Microsoft Technologies Lead lifecycle management of Windows, Linux, and virtualized server environments. Ensure high availability, disaster recovery, and backup strategies are in place and regularly tested. Manage the Microsoft ecosystem (Active Directory, M365, Teams, SharePoint, Exchange, Intune) ensuring effective collaboration, governance, and end-user productivity. Client Services Oversee service desk and client computing teams to ensure timely, effective resolution of incidents and requests. Define and track KPIs for user experience, satisfaction, and service quality. Standardize device management, patching, and deployment processes for desktops, laptops, and mobile devices. Vendor & Budget Management Manage infrastructure vendors, contracts, and service providers to ensure value, performance, and cost control. Develop and manage capital and operating budgets for infrastructure and operations. Negotiate agreements for hardware, software, cloud services, and telecommunications. Leadership & Team Development Lead, mentor, and develop a high-performing Infrastructure & Operations team. Foster collaboration across IT and business functions to ensure alignment and service excellence. Promote a culture of accountability, continuous improvement, and operational discipline. If you enjoy innovation, and an opportunity to learn and contribute to a growing organization, CSP is the place for you!

Details Name of Employer Isuzu North America Corporation Title Manager, IT Infrastructure Location 46401 Commerce Center Drive, Plymouth, MI 48170 Salary $193,149 per year Hours Monday - Friday, 8:00 AM to 5:00 PM Position Overview Isuzu North America Corporation (INAC) seeks a Manager, IT Infrastructure (Individual Contributor) to plan and coordinate enterprise management personnel and oversee all other Management Information Systems (MIS) Infrastructure related activities in support of Isuzu's business. Develop strong working relationship with all Isuzu companies, understanding their function, business, environments, and needs. Monitor and audit Isuzu's expenses and budgets. Work closely with MIS executives on strategic planning activities for future Isuzu business. Core Responsibilities Responsible for the design, implementation, and operations of enterprise core system platforms hosting applications in both on-premises facilities and on-cloud infrastructure. Review external vendors to ensure standards, processes, and procedures are executed to deliver systems to specifications. Work alongside architects, information security, and operational teams to deliver infrastructure services to the organization. Responsible for the development and fulfillment of strategic direction to modernize the IT infrastructure. Support IT management in the development and fulfillment of an engineering strategy, based on the current and future overall strategic and business objectives of the organization. Evaluate the existing configuration of hardware, systems and technologies, in the context of business operations to identify any gaps in capacity or capabilities. Evaluate new technologies with a view to their integration into the organization. Share knowledge and expertise with other functional areas of the IT organization and with the client community in an advisory capacity. Lead IT projects and programs that are high impact/high value to the organization. Act as a communication channel for ongoing program management status and issues and setting business expectations. Interact at high levels with clients and decision-makers both internally and externally. Work with Plan, Build and Production teams to ensure successful project delivery. Improve productivity and quality within project lifecycle and project governance. Focus on planning and execution of large-scale projects and programs. Server and Network Management Ensure effectiveness, availability, and security of enterprise servers, including hardware, virtualization, operating systems, software, and backups. Provision and administer server environments using best practices for enterprise customers across multiple on-premises and on-cloud offerings. Conduct research and remain current with the latest server and system technologies and solutions. Benchmark, analyze, report on, and make recommendations for the improvement and growth of the IT infrastructure regarding server systems. Develop solutions by understanding and studying systems flows, data usage, and work processes. Ensure effectiveness, availability, and security of enterprise network, including hardware, Firewalls, circuits, LAN, Wi-Fi, and VPN. Provision and administer network solutions and configurations using best practices for enterprise customers across multiple on premises and on-cloud sites. Conduct research and remain current with the latest network and system technologies and solutions. Benchmark, analyze, reports on, and make recommendations for the improvement and growth of the IT infrastructure regarding network systems. Develop solutions by understanding and studying systems flows, data usage, and work processes. Business Continuity and Disaster Recovery Review the development, implementation, and testing of business continuity and disaster recovery plans. Serve as subject matter expert for disaster recovery and business continuity strategy and planning. Develop and review disaster recovery, crisis management, or business continuity plans. Develop recovery plans for physical locations with critical assets, such as data centers. Coordinate continuity efforts after a disruption event. Develop emergency management plans for recovery decision making, communications, and the continuity of critical departmental processes to deal with organizational emergencies. Procurement and Stakeholder Engagement Assist in the development of RFP's, bid proposals, contracts, scope of work reports and other documentation for infrastructure projects and associated efforts. Interact and negotiate with vendors, outsourcers, and contractors to secure system-related products and services. Work with stakeholders and business process areas to define business and systems requirements for new technology implementations. Design and implement work plans to make certain server and network capacity meets existing and future requirements. Perform cost benefit and return on investment analyses for proposed systems to aid management in making implementation decisions. Organizational Relationships: Reports to: Director, IT Operations & Infrastructure Qualifications Bachelor's degree in Computer Science, Computer Engineering, or a related field. Ten (10) years of experience in the job offered or ten (10) years of experience as a Network Lead, Network Consultant, Network Analyst, Technical Analyst, Network Engineer, or a related occupation. Requires experience in Infrastructure Technology solutions, DevOps, or cloud technologies. Requires experience working in managed services, outsourcing, or consulting roles as a customer or provider. Requires experience overseeing resources, projects, and budgets. Requires experience leading and supporting hybrid cloud server and network environments. Requires experience architecting and managing enterprise servers in a hybrid cloud model. Requires experience architecting and managing enterprise networks in a hybrid cloud model. Requires experience managing cloud infrastructures running SAP and other enterprise applications. Requires experience designing, implementing, and operating highly scalable and reliable platform solutions in a hybrid cloud model. Requires excellent knowledge of Windows and Linux server management in physical and virtualized environments. Requires advanced understanding of Active Directory, Azure AD, ADFS, Group Policies, DHCP, Radius, and certificate management. Requires excellent knowledge of Cisco network solutions, including and specific to ASA, SD-WAN, Meraki, AnyConnect, Umbrella, and Duo. Requires experience with technical deep dives into code, networking, systems, and storage with experienced engineers. Requires hands-on experience managing AWS architectures and solutions, including EC2, VPC, NLB, ALB, Transit Gateway, Security Groups, AWS Backup, and EDR. Requires hands-on experience managing Firewall devices and policies, including and specific to Cisco, Fortinet, Juniper, and NSX. Requires hands-on experience with on-premises Data Center hardware, including racks, server and network equipment, cabling, and UPS. Requires excellent understanding of backup, Disaster Recovery and Business Continuity solutions, including and specific to Veeam, Zerto, AWS Backup, and AWS DRS. Requires working knowledge of business administration, business processes, capacity planning, regulatory compliance requirements, and contract management. Requires advanced understanding of cybersecurity solutions, including and specific to Zero Trust, MFA, and EDR. Pay for this position is $193,149. The actual compensation will be determined based on experience and other factors permitted by law. Exceptional Perks That Go Beyond the Basics Join a workplace that invests in your well-being-mind, body, and future: Comprehensive Health Coverage Medical, dental, vision, and fertility benefits to support you through every stage of life Fertility & Family-Building Support through WIN Fertility : Includes Adoption & Surrogacy Benefits, WINMaternity, and PowerPause, offering up to $25,000 in lifetime benefits for fertility-related services such as IVF, IUI, and preconception support Generous Time Off Enjoy a healthy work-life balance with paid vacation, 15 paid holidays annually, sick leave, parental leave, and MTO (Miscellaneous Time Off) for volunteering or a compelling personal need Smart Retirement Planning Build long-term financial security with a 401(k) plan featuring a company match and an additional Annual Retirement Contribution (ARC) Peace of Mind Company-paid Basic Life and AD&D Insurance, as well as Travel Insurance, so you're covered wherever life takes you Wellness Program Access a variety of tools and resources designed to support your physical and mental well-being Tuition Reimbursement Pursue continued education with financial support for job-related coursework, degree programs, and professional growth Exclusive Employee Discounts Save on insurance, travel, entertainment, car purchases/rentals, retail purchases, and more

VP of Information Technology A leading national sporting goods and outdoor retailer with 264 stores seeks a hands-on, strategically minded Senior Director of Information Technology to lead enterprise IT across its nationwide footprint, distribution operations, and expanding omnichannel business. Reporting to the CIO, this leader will play a critical role in modernizing legacy systems while maintaining stability and scalability across core platforms. The ideal candidate brings deep iSeries (AS/400) expertise, retail systems experience, and a balanced approach to infrastructure, enterprise applications, and business alignment. This role requires a blend of technical leadership and business acumen to drive reliable, secure, and future-ready technology operations. Key Responsibilities: Leadership & Strategy Act as a strategic partner to the CIO, aligning IT priorities with business goals. Develop and execute actionable IT strategies with measurable outcomes. Build and foster a high-performance IT culture rooted in accountability and innovation. Technology Operations & Infrastructure Oversee all infrastructure including on-prem systems, cloud environments, and networks. Ensure high availability, system security, and business continuity across stores, distribution, and corporate locations. Lead and manage all aspects of IBM iSeries (AS/400) operations, essential to business-critical processes. Enterprise Applications & Systems Direct the lifecycle of ERP, POS, WMS, and custom applications supporting retail and logistics. Modernize legacy applications through DevOps, integrations, and process improvements. Champion cross-platform integration to ensure data flow and operational efficiency. E-Commerce & Omnichannel Support Collaborate with digital commerce and marketing teams to support platform reliability, integration, and growth. Provide backend system readiness for seasonal peaks, promotions, and omnichannel execution. Security, Compliance & Risk Management Enforce cybersecurity best practices and maintain regulatory compliance (SOX, PCI-DSS, HIPAA, etc.). Lead the development and testing of business continuity and disaster recovery plans. Retail & Distribution Technology Enablement Support in-store technology for 264+ retail locations, ensuring stable POS systems and tech onboarding. Enable supply chain visibility and performance through WMS and operational tools. Team & Vendor Management Build and develop a highly effective IT team with strengths across infrastructure, applications, and security. Manage vendor relationships with a focus on performance, cost, and alignment with strategic goals. Required Qualifications: Bachelor's degree in Information Technology, Computer Science, or a related field. Experience with IBM iSeries (AS/400) systems and legacy platforms. 5-10+ years of senior IT leadership experience in a retail, distribution, or eCommerce setting. Must have retail experience and be onsite at the corporate headquarters in Troy, Michigan Demonstrated ability to manage enterprise-wide systems and cross-functional initiatives. Deep understanding of ERP, POS, WMS, and retail infrastructure. Strong communication and leadership skills with a collaborative mindset. Preferred Experience: Prior Senior Director or VP-level IT leadership in a national retail organization. Familiarity with AWS, Azure, hybrid cloud environments, and data warehousing. Experience with customer loyalty platforms, mobile commerce, and omnichannel strategies. Additional Information: Applicants must have authorization to work in the United States without the need for visa sponsorship or support. We do not entertain C2C arrangements or engage with third-party intermediaries for this position.

Our client is Founded in 1915 With more than 30,000 employees (2017), our client is the sixth-largest employer in metro Detroit, and amongst the most diverse. They are Specialties in Cancer Care, Heart Care, Neurology, Neurosurgery, Orthopedics, Primary Care, Bariatric Surgery, Organ Transplantation, Medical Education, and Medical Research. One of the largest and popular industry across the globe. The excellent and friendly work environment Job Description Principal duties and responsibilities: Manage and mentor a large and diverse team of, Software Designers and Developers, and vendor partners to lead the development of the technical solutions platform of Enterprise Data Warehouse to support next-generation data integration and data integrity for business intelligence and analytics. Provide a strong technology leadership to the IT team. Analyze enterprise business drivers and IT strategy to create current state and future state diagrams of EDW technology focusing on data integration but also encompassing data definition, data standardization, data mastering and data governance. Analyze enterprise business drivers to determine corresponding Information Architecture change requirements. Provide technology direction and leadership to proactively upgrade and align solutions with evolving technologies and business needs, including implementation strategies, focusing on solution optimization and stability. Design and govern the implementation of ETL, data processing, and data visualization design based on business requirements and IT strategies Define the principles to guide ETL and data processing solution decisions for the programs / projects leveraging DW and visualization architecture artifacts and industry best practices. Manage the work of and provides leadership to application staff to support the planning, design/build, test, implementation, support and operational needs of the organization. This includes, but is not limited to, project management, resource planning, assessment of integration and/or interface needs, support and maintenance. Create/review conceptual, logical, and/or physical design , incorporating discrete and big data, analytics framework and data integration best practices Define, implement and evolve source code and change/release management methodologies and other Software Life Cycle Development (SDLC) processes and build tools to operationalize them. Plan solutions with performance, scalability, HIPAA security and reusability in mind and drive assessment of these trade-offs throughout the SDLC. Establish performance, efficiency and stability benchmarks, build and implement custom tools to proactively monitor and analyze solution performance and health across all parts, and continually improve them. Act as a technical advisor and participate as needed in development/testing efforts within the team to maintain consistency and continuity. Evaluate trends on performance, capacity and operational health and develops plans to address key issues. Resolve most issues independently within the team and partners with vendors to resolve more complex issues. Provide preventative maintenance, troubleshooting and resolves problems to ensure infrastructure and application stability. Lead continual improvement best practices by identifying and diagnosing improvement opportunities. Suggest improvements to solution architects and supervisors Stay current with EDW and related analytics technology capabilities and bring the best practices into the development of the EDW program. Promote, develop and adhere to system standards and best practices. Collaborate with team to promote re-use and develop consistent technical build, implementation and support processes. Establish/Support processes to support strong governance around scope, schedules, financials, change management, deliverable quality and release management. Oversee proofs of concepts for new technology, processes, and/or workflows. Implements applications according to requirements, specifications, and compliance/regulatory standards. Effectively manage conflict and work together with team members, colleagues, and other leaders. Effectively oversee, lead, communicate, present, influence and utilize reasoning skills to earn the support of staff, colleagues, leadership, and customers. Administer personnel-related matters, including interviewing and hiring, performance evaluations, disciplinary action, coaching/mentoring, and staff development Qualifications Bachelor's degree in Computer Science, Information Systems, Computer Engineering, Systems Analysis or a related field required. Master's degree preferred. 10 years of progressive work experience in multiple IT areas, including 5 - 7 years of relevant domain experience in data warehousing and/or analytics technologies is required. Prior experience in a technical lead or consulting role leading Information Management related initiatives (system integration, data warehouse build, data mart build, or similar) is required. Requires expert level knowledge and understanding of data warehouse architecture, application design, systems engineering, SDLC, and integration. Demonstrated experience leading teams that analyze complex data related issues and/or logical data models in support of corporate and customer information systems requirements. Solid understanding of methodologies and technologies that depict the flow of data within and between technology systems and business functions/operations Must be able to handle difficult and sensitive situations using sound, independent judgment within general policy and legal guidelines. Must have led the design and architecture of end to end implementations of multiple large scale data integration projects Proven track record in managing diverse teams, including highly-skilled technical resources as well as developing team members of varying skill levels. Ability to assign, guide, and monitor the work of others regardless of the reporting relationship (direct, project, indirect). Excellent strategic thinker with the ability to provide thought leadership to develop creative solutions for complex business and technical problems. Excellent verbal and written communication skills. Able to develop and present complex material effectively to a variety of audiences - technical and non-technical, staff, management, and leadership. Additional Information All your information will be kept confidential according to EEO guidelines.

We are seeking a visionary and results-driven Warranty Technical Services Director to lead a multi-disciplinary organization focused on warranty excellence, product quality, and customer satisfaction. This role oversees three critical teams: Warranty Operations, Warranty Analytics, and Mopar Quality & Warranty Recovery You will be responsible for shaping and executing a unified strategy that integrates data science, operational rigor, and quality engineering to reduce warranty costs, improve diagnostic accuracy, and enhance dealer and customer experiences. The ideal candidate is a strategic leader with deep technical expertise, strong cross-functional influence, and a passion for continuous improvement. Strategic Leadership & Team Oversight * Lead and align three core teams: Warranty Operations, Warranty Analytics, and Mopar Quality & Warranty Recovery. * Develop and execute a comprehensive warranty and quality strategy that supports business goals and customer satisfaction. * Foster collaboration across engineering, quality, field operations, IT, and dealer networks. * Drive service experience improvement and global convergence initiatives. * Mentor and develop team members. Warranty Analytics & Data Science * Oversee advanced analytics and predictive modeling to identify emerging product issues and optimize warranty spend. * Drive automation, data governance, and dashboard development for real-time visibility into warranty health. * Ensure effective use of tools like SAS, Power BI, and Tableau for decision support. Warranty Operations & Administration * Manage warranty claim adjudication, policy enforcement, and dealer-facing communications. * Streamline dealer warranty claim submission and adjudication processes. * Lead vendor performance, budget oversight, and contact center operations. * Collaborate with field teams to resolve issues and implement corrective actions. Quality & Cost Recovery * Lead Mopar Quality initiatives including Aftersales PPAP compliance and supplier engagement. * Responsible for Supplier Parts Quality for Mopar designed service parts, accessories, and performance parts. * Oversee the Part Retention Center for root cause analysis, cost recovery, and diagnostic improvement. * Drive coaching and training across the dealer network to enhance repair accuracy and reduce repeat visits. Basic Qualifications * Bachelor's degree in Engineering, Data Science, Business, or related field. * 10+ years of experience in technical service, quality, or warranty operations, including leadership roles. * Proven ability to lead cross-functional teams and manage complex programs. * Strong communication and stakeholder engagement skills. * Excellent analytical and problem-solving skills. * Ability to lead and motivate teams. * Strategic thinking and planning abilities. Preferred Qualifications * Master's degree in a related field. * Experience in automotive warranty systems, analytics platforms, and field operations. * Familiarity with Six Sigma, FMEA, PPAP, and ERP systems (SAP, Oracle, Salesforce). * Background in supplier negotiations and cost recovery strategies.

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military

We are seeking a visionary and results-driven Warranty Technical Services Director to lead a multi-disciplinary organization focused on warranty excellence, product quality, and customer satisfaction. This role oversees three critical teams: Warranty Operations, Warranty Analytics, and Mopar Quality & Warranty Recovery You will be responsible for shaping and executing a unified strategy that integrates data science, operational rigor, and quality engineering to reduce warranty costs, improve diagnostic accuracy, and enhance dealer and customer experiences. The ideal candidate is a strategic leader with deep technical expertise, strong cross-functional influence, and a passion for continuous improvement. Strategic Leadership & Team Oversight · Lead and align three core teams: Warranty Operations, Warranty Analytics, and Mopar Quality & Warranty Recovery. · Develop and execute a comprehensive warranty and quality strategy that supports business goals and customer satisfaction. · Foster collaboration across engineering, quality, field operations, IT, and dealer networks. · Drive service experience improvement and global convergence initiatives. · Mentor and develop team members. Warranty Analytics & Data Science · Oversee advanced analytics and predictive modeling to identify emerging product issues and optimize warranty spend. · Drive automation, data governance, and dashboard development for real-time visibility into warranty health. · Ensure effective use of tools like SAS, Power BI, and Tableau for decision support. Warranty Operations & Administration · Manage warranty claim adjudication, policy enforcement, and dealer-facing communications. · Streamline dealer warranty claim submission and adjudication processes. · Lead vendor performance, budget oversight, and contact center operations. · Collaborate with field teams to resolve issues and implement corrective actions. Quality & Cost Recovery · Lead Mopar Quality initiatives including Aftersales PPAP compliance and supplier engagement. · Responsible for Supplier Parts Quality for Mopar designed service parts, accessories, and performance parts. · Oversee the Part Retention Center for root cause analysis, cost recovery, and diagnostic improvement. · Drive coaching and training across the dealer network to enhance repair accuracy and reduce repeat visits.

Serve as a single point of contact across all AS domains and coordinate daily activities. Ensure that the Solution Architecture and Design meet functional requirements and internal guidelines, coordinating design inputs across Domains. Support PM in monitoring and overseeing the AS delivery aspects of Project planning and Execution from Select to Deploy Phases. Act as Escalation point within AS and point of contact for businesses. Communicate all AS & IS aspects of project information to project team and management. Evaluate and recommend software and hardware solutions to meet user needs. Prepare flow charts, business project management workflow, and system diagrams to assist in program analysis. Responsible for preparing design/technical/functional specification documentation. Design, configure/code, test, debug and document software/solution according to SBD-IT system standards, policies, and procedures. Prepare test data for unit, development integration and performance testing. Resolve customer issues with software solutions and respond to suggestions, for improvements and enhancements. Interact with business users and IT to define current and future applications requirements and success factors. Job Requirements Requires Master's Degree or Foreign Equivalent in Information Technology, Management Information Systems, Computer Information Systems, or related field. Requires 2 years of experience in job offered, SAP Delivery Lead/Architect, or related using SAP Integration Systems, BO, ECC, CRM, APO, and WEBI. Salary: $131,664.00/year Work Location: Infotech America, Inc, 18968 Bayberry Way, Northville, MI 48167

Description Auria is a leading global supplier of highly-engineered systems for automotive flooring, acoustical, thermal, aerodynamic and other fiber-based solutions for gas and electric vehicles. With U.S.-based operational headquarters in Southfield, Michigan, Auria operates 16 manufacturing, 9 technical and 5 JV locations across 10 countries and employs approximately 4,900 people worldwide. We are currently searching for Sr IT Analyst to join our team at our Corporate Business Systems Team. This position can be located at any one of our US locations and will be determined based on the successful candidate's location. What you will do: Design, test, debug, and implement new software application systems and enhancements to existing systems. Performs maintenance on existing software applications Solves basic to highly complex technical problems and is called on to lead projects Demonstrates in-depth knowledge and understanding of key functional areas Leads multiple functional areas and responsible for delivery within the timing, budget, and scope of larger department initiatives Responsible for answering and resolving support activities to department metrics and KPI's, providing corrective action recommendation when KPI's are not met. Responsible for meeting individual yearly objectives for the IT department. Ensures users of IT systems and technology receive timely and effective support. Works within own department and across other departments to resolve support issues. Delivers to plant / program launch activities in accordance with IT Risk and System policies. Responsible for meeting deadlines in projects which align to the department strategy. Responsible for system documentation in accordance with company systems implementation policies. Leads risk management for the IT organization, elevating concerns when identified. Adopts new and emerging technologies in their respective field of expertise, leads changes and upgrades to provide better service to their customers. Demonstrates the ability to understand problems or business opportunities in their area of responsibility and can gather, document, and analyze relevant requirements. Ensure documentation is produced in accordance with company standards and policies. Follows documented audit controls and security procedures. Makes recommendations for continuous improvement and risk mitigation. Leads the identification, development, analysis, documentation, and implementation of business use cases. Prepares for, presents to, and leads business process or system walk-throughs. Ensure users of their team's systems / technology are supported effectively and timely. Drive customer satisfaction and engagement for all systems and support services. Leads the development of specifications and proposals. Liaise with business/process owners and IT management on changes to the IT environments related to their team. Interface with peers and other IT teams on multi-discipline projects ensuring any technical or operation challenges are not introduced during newer implementations or changes. Understands systems methodology and can adapt to the methodology used by the group or groups to which support is provided. Highlights required maintenance and upgrades as they arise to ensure any costs can properly be tracked and budgeted. Performs analysis and support for assigned applications, sub-systems, or specific system modules. Identifies areas where cost or resource waste could be eliminated and elevated to their direct management. Responsible for building project plans and driving deadlines for projects in their own functional area. Evaluates alternative solutions to meet business requirements, assist in development of cost - benefit analysis and making recommendations to team leaders or IT management. Proactively plan for required maintenance and upgrades to ensure any costs can be identified, budgeted, and tracked. Determines and documents the impact of a proposed change on business processes and systems in their area of responsibility and makes appropriate plans and or recommendations Responsible for understanding and following development and implementation policies and procedures Responsible for system documentation in accordance with company systems implementation policies. Responsible for governing ERP support tickets related to responsible area. Other duties as assigned What you will gain as a part of the Auria Team: An opportunity to enroll in full medical, dental and vision plan. As well as voluntary benefits. Fertility Benefits available for those enrolled in our medical plan for financial support of treatment options Parental Leave and Adoption and Surrogacy Benefits for salaried employees Tuition Reimbursement available for eligible employees to continue education Auria matches 50% of your contributions up to 8%, for a maximum Auria match of 4% Salary Continuation & Long-Term Disability (LTD) What you will bring: BS degree with focus in IT or technical subject, preferred, or on the job experience Minimum 5 years of manufacturing IT experience within the ERP environment. Plex, QAD, One Stream, Power BI, SQL preferred Travel Requirements: Ability to travel up to 50% of the time to Auria manufacturing facilities. Knowledge, Skills, and Ability: Enterprise solution delivery, team and technical agility, continuous learning culture, communication, adaptability and creative thinking problem solving. Ability to work from the shop floor to the front office with ease Advanced knowledge and experience of the system life cycle methodology, quality assurance, project management, and relevant disciplines Possesses advanced analytical, technical, and problem-solving skills and abilities When applying to Auria positions, you will be taken to our career site (careers.auriasolutions.com) to apply directly with us even through external job boards. Auria utilizes an in depth interview process and will extend offers to successful candidates only at the completion of our process. Auria reminds all candidates that we will never ask for sensitive financial information throughout our process. We remind all candidates to take caution with any position that they are applying or when engaging with recruiters.

Our client is Founded in 1915 With more than 30,000 employees (2017), our client is the sixth-largest employer in metro Detroit, and amongst the most diverse. They are Specialties in Cancer Care, Heart Care, Neurology, Neurosurgery, Orthopedics, Primary Care, Bariatric Surgery, Organ Transplantation, Medical Education, and Medical Research. One of the largest and popular industry across the globe. The excellent and friendly work environment Job Description Principal duties and responsibilities: Manage and mentor a large and diverse team of, Software Designers and Developers, and vendor partners to lead the development of the technical solutions platform of Enterprise Data Warehouse to support next-generation data integration and data integrity for business intelligence and analytics. Provide a strong technology leadership to the IT team. Analyze enterprise business drivers and IT strategy to create current state and future state diagrams of EDW technology focusing on data integration but also encompassing data definition, data standardization, data mastering and data governance. Analyze enterprise business drivers to determine corresponding Information Architecture change requirements. Provide technology direction and leadership to proactively upgrade and align solutions with evolving technologies and business needs, including implementation strategies, focusing on solution optimization and stability. Design and govern the implementation of ETL, data processing, and data visualization design based on business requirements and IT strategies Define the principles to guide ETL and data processing solution decisions for the programs / projects leveraging DW and visualization architecture artifacts and industry best practices. Manage the work of and provides leadership to application staff to support the planning, design/build, test, implementation, support and operational needs of the organization. This includes, but is not limited to, project management, resource planning, assessment of integration and/or interface needs, support and maintenance. Create/review conceptual, logical, and/or physical design , incorporating discrete and big data, analytics framework and data integration best practices Define, implement and evolve source code and change/release management methodologies and other Software Life Cycle Development (SDLC) processes and build tools to operationalize them. Plan solutions with performance, scalability, HIPAA security and reusability in mind and drive assessment of these trade-offs throughout the SDLC. Establish performance, efficiency and stability benchmarks, build and implement custom tools to proactively monitor and analyze solution performance and health across all parts, and continually improve them. Act as a technical advisor and participate as needed in development/testing efforts within the team to maintain consistency and continuity. Evaluate trends on performance, capacity and operational health and develops plans to address key issues. Resolve most issues independently within the team and partners with vendors to resolve more complex issues. Provide preventative maintenance, troubleshooting and resolves problems to ensure infrastructure and application stability. Lead continual improvement best practices by identifying and diagnosing improvement opportunities. Suggest improvements to solution architects and supervisors Stay current with EDW and related analytics technology capabilities and bring the best practices into the development of the EDW program. Promote, develop and adhere to system standards and best practices. Collaborate with team to promote re-use and develop consistent technical build, implementation and support processes. Establish/Support processes to support strong governance around scope, schedules, financials, change management, deliverable quality and release management. Oversee proofs of concepts for new technology, processes, and/or workflows. Implements applications according to requirements, specifications, and compliance/regulatory standards. Effectively manage conflict and work together with team members, colleagues, and other leaders. Effectively oversee, lead, communicate, present, influence and utilize reasoning skills to earn the support of staff, colleagues, leadership, and customers. Administer personnel-related matters, including interviewing and hiring, performance evaluations, disciplinary action, coaching/mentoring, and staff development Qualifications Bachelor's degree in Computer Science, Information Systems, Computer Engineering, Systems Analysis or a related field required. Master's degree preferred. 10 years of progressive work experience in multiple IT areas, including 5 - 7 years of relevant domain experience in data warehousing and/or analytics technologies is required. Prior experience in a technical lead or consulting role leading Information Management related initiatives (system integration, data warehouse build, data mart build, or similar) is required. Requires expert level knowledge and understanding of data warehouse architecture, application design, systems engineering, SDLC, and integration. Demonstrated experience leading teams that analyze complex data related issues and/or logical data models in support of corporate and customer information systems requirements. Solid understanding of methodologies and technologies that depict the flow of data within and between technology systems and business functions/operations Must be able to handle difficult and sensitive situations using sound, independent judgment within general policy and legal guidelines. Must have led the design and architecture of end to end implementations of multiple large scale data integration projects Proven track record in managing diverse teams, including highly-skilled technical resources as well as developing team members of varying skill levels. Ability to assign, guide, and monitor the work of others regardless of the reporting relationship (direct, project, indirect). Excellent strategic thinker with the ability to provide thought leadership to develop creative solutions for complex business and technical problems. Excellent verbal and written communication skills. Able to develop and present complex material effectively to a variety of audiences - technical and non-technical, staff, management, and leadership. Additional Information All your information will be kept confidential according to EEO guidelines.

We are seeking a visionary and results-driven Warranty Technical Services Director to lead a multi-disciplinary organization focused on warranty excellence, product quality, and customer satisfaction. This role oversees three critical teams: Warranty Operations, Warranty Analytics, and Mopar Quality & Warranty Recovery You will be responsible for shaping and executing a unified strategy that integrates data science, operational rigor, and quality engineering to reduce warranty costs, improve diagnostic accuracy, and enhance dealer and customer experiences. The ideal candidate is a strategic leader with deep technical expertise, strong cross-functional influence, and a passion for continuous improvement. Strategic Leadership & Team Oversight · Lead and align three core teams: Warranty Operations, Warranty Analytics, and Mopar Quality & Warranty Recovery. · Develop and execute a comprehensive warranty and quality strategy that supports business goals and customer satisfaction. · Foster collaboration across engineering, quality, field operations, IT, and dealer networks. · Drive service experience improvement and global convergence initiatives. · Mentor and develop team members. Warranty Analytics & Data Science · Oversee advanced analytics and predictive modeling to identify emerging product issues and optimize warranty spend. · Drive automation, data governance, and dashboard development for real-time visibility into warranty health. · Ensure effective use of tools like SAS, Power BI, and Tableau for decision support. Warranty Operations & Administration · Manage warranty claim adjudication, policy enforcement, and dealer-facing communications. · Streamline dealer warranty claim submission and adjudication processes. · Lead vendor performance, budget oversight, and contact center operations. · Collaborate with field teams to resolve issues and implement corrective actions. Quality & Cost Recovery · Lead Mopar Quality initiatives including Aftersales PPAP compliance and supplier engagement. · Responsible for Supplier Parts Quality for Mopar designed service parts, accessories, and performance parts. · Oversee the Part Retention Center for root cause analysis, cost recovery, and diagnostic improvement. · Drive coaching and training across the dealer network to enhance repair accuracy and reduce repeat visits.

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military