Senior information technology manager jobs in West Palm Beach, FL

The Technical Support Specialist (TSS) (Level 2) is the client's primary point of contact within the company for strategic guidance, technical solutions and problem resolution. This position provides onsite and remote support to clients who have critical response time requirements for their business technology systems. This position serves as an escalation point for the Help Desk to resolve complex issues. Essential Functions Consults with clients on new technologies, systems, and software, and makes recommendations that ensure technology aligns with the client's needs. Ensures appropriate data security and data backup processes and systems are in place to protect the client's business systems. Plans, designs, builds, installs, and troubleshoots client IT systems and infrastructure. Assists account coordinators to ensure technical roadmap and budget is developed and presented to the client. Serves as escalation support for help desk engineers to resolve complex client issues. Maintains relationships with assigned clients to meet our company's client retention goals. Manages daily schedule to meet the demands of clients. Coordinates internal resource efforts on projects, as needed. Analyzes data/ticket history, performs root cause analysis, and implements plans or makes recommendations for solutions. Additional Responsibilities Performs additional duties as assigned. Must have transportation and a valid license. Complexity of Work and Decision Making Difficult work on highly complex or involved projects requiring significant judgement, initiative, creativity, and the ability to deal with complex factors and making of decisions based on conclusions for which there is little precedent. Autonomy and Accountability Works from general objectives and broad and varying policies, procedures, rules or precedents with little functional guidance. Rarely refers specific cases to supervisor unless clarification or interpretation is involved. Review by supervisor focuses on achievement of the objective and not on the means. Technology, Equipment or Tools Intermediate knowledge of Microsoft Server Operating Systems, Networking, messaging (Office 365 and Exchange), and RMM and PSA tools. Intermediate knowledge of computer networks and security. Basic knowledge of Hyper-V VMware. Advanced knowledge of PC troubleshooting. Basic knowledge of general office equipment, including printers, computers, and phone systems. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit while using hands to use a computer or other technologies. The employee frequently is required to see, talk, and hear. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must regularly lift and/or move up to 50 pounds when transporting IT equipment. The Lead Engineers work primarily in an office setting with light to moderate noise. Requires local travel, a vehicle, and a valid driver's license. Education & Experience Associates degree from an accredited university or college in an IT Systems related field and a minimum of one (1) year work experience in a related job field, or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above. Industry certifications; such as Microsoft or Cisco. Knowledge, Skills & Abilities Strong and persuasive written and verbal communication skills. Ability to plan and prioritize to achieve a defined objective. Ability to manage multiple projects/tasks simultaneously. Ability to troubleshoot technical issues on networks, Windows servers, and PCs. Ability to establish and maintain working relationships with clients and coworkers. Ability to handle stressful situations in a congenial manner. Excellent organization and documentation skills. Professional demeanor with the ability to self-manage. Ability to work independently devising new methods, adapting or changing standard procedures to meet new conditions.

Based in Hollywood, FL, Sintavia, LLC designs and additively manufactures critical components for the Aerospace, Defense, & Space industry. We are seeking a career-minded individual for the position of IT Operations Analyst, preferably someone who is looking for long-term growth and potential. In addition to the below, candidates must possess strong customer service skills, an eye for detail, and the ability to multi-task at a quick pace. Being a team player is a must! SUMMARY: Specializes by platform or application and is responsible for performing all operational processes and procedures, ensuring that all IT services and infrastructure meet operational goals. DUTIES AND RESPONSIBILITIES: Analyze and provide solution to low complexity and routine computer issues Work together with vendors to aid repairs of hardware, i.e., printers, laptops, and desktops Responsible for the definition, design, implementation, and maintenance of support infrastructure for application solutions Oversee the Incident, Problem, and Change management processes Identify incident trends; recommend and implement improvements to reduce volume Prepare SOP (Standard Operating Procedures) for the daily maintenance of applications and underlying systems Keep Operations team up to date with new implementations and technologies Establish clear communication channels for feedback from customers, peers, and cross functional teams Identify new solutions for improved processes, as well as develop cost/benefit analysis for business solutions Make certain that technology solutions adhere to quality standards Collaborate with the project teams to review or inspect work to guarantee their quality Assist in other tasks as required QUALIFICATIONS: Bachelor's degree (B.A.) from four-year college or university; or two years related experience and/or training; or equivalent combination of education and experience. Demonstrated ability to balance department efficiency and service excellence. Strong written, verbal, and interpersonal communications skills including ability to listen attentively and to communicate information clearly and effectively. Demonstrated interpersonal, collaborative, and relationship-building skills; ability to interact positively with teammates at various levels across the company and customers. Demonstrated ability to work well with cross-functional groups. Self-motivated, able to multi-task, and detail oriented. Strong organizational, analytical, problem-solving and decision-making skills. Able to maintain a professional demeanor and a polished professional appearance. Background checks will be completed on all candidates considered for hire. REQUIREMENTS: Working knowledge of systems architectural concepts and methodologies; infrastructure platforms and their application; business processes, process analysis/management, and IT requirements and IT managed services It is also important that they can manage Critical Incident and Change Management SLA's with Service Provider, and can also manage and implement process improvements in NOC/SOC (network/security operation center) Working knowledge of networking; can write Technical Specs and provide Level1 application Support (Client/Server) Must have the required technical skills to identify system problems, as well as seek out ways to improve processes Must be able to learn procedures quickly and be a team player Easily adapt to new organizations / technical environments Ability to handle and prioritize multiple tasks Project management on small to medium projects Must be able to perform a variety of routine tasks and demonstrate a good working knowledge of equipment, procedures and working with common hand tools PHYSICAL DEMANDS AND WORK ENVIRONMENT: Frequently required to sit, walk, stand, bend, stoop, kneel or crawl Continually utilize visual acuity to operate equipment, read technical information, and/or use a keyboard Frequently required to lift/push/carry items up to 50 pounds Work on Specialized equipment WHY SINTAVIA: We offer a comprehensive compensation and benefits package and the tools you will need to be successful, including: Medical, dental, and vision plans after 30 days Paid PTO and holiday Paid life and long-term disability insurance 401(K) retirement plan and matching program We provide a safe, fun, exciting and collaborative workplace, where growth and advancement opportunities abound. Sintavia is an equal opportunity employer and a drug free workplace. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Insight Global's client is a top marine communications client servicing both government and commercial clients. As their team continues to grow, they have opened an additional position for a Program/Project Manager on their team. This role is 5 days a week onsite in Deerfield Beach, FL and requires eligibility to obtain a security clearance. FUNCTIONS: · Oversees the engineering project portfolio. · Works on multiple projects of moderate to large size using time efficiently to stay within budget and timely delivery. · Responsible for the various design elements to complete an engineering project, system, component, or system with other team members with clear and specified objectives involving conventional types of plans, surveys, investigations, structures, and/or equipment. · Ensures project engineering activities comply with contract requirements and support overall project schedule, scope and budget. · Ensures that all projects are delivered on-time, and within scope. · Prepares complete project documentation to include plans, specifications, and engineer estimates including the collection, assembling, and organizing of project data. · Evaluates, selects, and adapts standard techniques, procedures, and criteria to project assignments; formulates and solves problems. · Prepare and conduct meetings with internal teams to plan and track deliverables. · Work cross-functionally and influence various teams such as Engineering, Production, Sales, Project Management, Quality, Procurement and provide feedback to improve deployment efficiency. · Interprets contract specifications and resolves conflicts with stakeholders on such matters as interpretation of specifications, and related matters. · Participates in customer meetings, and resolves client, engineering and management project issues. · Maintains list of project milestones and issues in-progress. · Assess and communicate project status, escalations on potential risks and delays across multiple teams. · Solve for standard work gaps, identify lessons learned, and propose continuous improvement with a goal of driving global deployment scalability. Must Haves - Bachelor's in Electrical, Electronic, or Systems Engineering or related Engineering field or equivalent experience - Technical background in electrical, mechanical, systems, or a related engineering field - At least 6-10+ years of project/program manager experience - MS Project experience - Comfortable being very hands on - Good communication skills and documentation skills - Ability to obtain a security clearance - Able to come onsite 5 days a week in Deerfield Beach, FL Plusses - PMP - Degree is preferred and additional education/certifications - Shipboard integrated communications experience preferred or any sort of communications experience (radars, etc.) - Experience with Marine Communications Systems (Telephone Systems, Public Address, Alarms, etc.) preferred. - Secret Clearance - Federal or Military experience

Project Manager Job Description: The Senior Project Manager will have a strong track record of completing projects specifically within the multifamily sector, ensuring their successful delivery within schedule and budget along with the ability to manage vendors, subcontractors, and field staff throughout the project. What's on Offer: Competitive base salary Vehicle and cell phone allowances Bonus program Comprehensive health benefits and 401k PTO About the Company: GC with long standing history within the Fort Lauderdale area Specialized in Multifamily Projects Project Manager Responsibilities: Responsible for ensuring that the project is completed on-time, within budget, and constructed with superior quality and safety Reviews project proposals, drawings, and plans to determine timeframe, funding limitations, procedures for accomplishing project, staffing requirements and allotment of available resources to various phases of project Develops and maintains relationships with clients, subcontractors and related vendors. Completes materials “take-offs”, establishes cost estimates, develops and tracks material procurement schedule Confers with project staff to outline work plans, assign duties, responsibilities and scope of authority; coordinates activities with project staff to ensure project progress within prescribed budget and provides technical advice to resolve problems Organize, plan, and manage multiple activities to accomplish desired results Act in a manner of integrity that shows support for the company, its values, and other associates while maintaining a constant focus on meeting/exceeding customer requirements and expectations Oversee project financials Requirements: Bachelor's Degree in Construction Management or Business preferred 5+ years' experience as a Project Manager within Multifamily Construction Proven record of success on large and/or complex projects Proficient with relevant construction technology; Procore experience a plus Salary : $155,000.00 - $205,000.00 per year Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance

ANF is seeking a Senior Project Manager to join the company for an upcoming project starting in early 2026. This role is responsible for the daily management, supervision, coordination, and successful completion of construction project(s) to meet time and cost objectives with respect to contracting, scheduling, estimating, bidding and contract administration functions. We are a growing Company serving the South Florida Market for over 40 years. We are dynamic, innovative and focused on delivering our clients successful and on-time projects looking for dedicated individuals seeking opportunities to become a vital part of a team that truly values all construction project management has to offer. Why Join Us? At ANF Group, we are committed to building exceptional projects and fostering a work environment where innovation, collaboration, and professionalism thrive. As the Senior Project Manager, you will play a pivotal role in shaping the future of our company and ensuring that our projects meet the highest standards of quality and excellence. Company Benefits: Comprehensive health, dental, and vision insurance 401(k) retirement plan with company match Paid time off and holidays Opportunities for professional development and growth Responsibilities include: Develop bidding strategies and contract compliance. Review all project subcontracts and purchase orders for project completion. Participate in Design Development providing the necessary liaison, when required, between the preconstruction department and the owner. Establish project objectives, policies, procedures and performance standards within boundaries of corporate policy. Plan, organize, and staff key field office or management positions, in conjunction with Project Executive or Chief Operations Officer. Monitor/control construction through administrative direction of on-site Superintendent to ensure project is built on schedule and within budget. Coordinate the preparation of the schedule and long term planning. Manage financial aspects of contracts to protect client and company interests: review and approve budgets, cost reports, owner's reports, fee payment, rental equipment, income, expenses, etc. Perform the final review of internal items such as Cost Analysis Worksheets, Monthly Billing to Owner, Master Cost Breakdown, General Conditions Estimate, Labor Cost Report, and Monthly Variance Reports. Identify new work opportunities and inform Business Development and Marketing of potential projects with current clients. Actively leads internal team(s) that focus on continuous improvement of the business. Promote the growth and development of client, subcontractor and vendor relationships. Develop, maintain, and enforce a project site logistics plan and temporary facilities plan. Develop, review, approve, and implement project budgets, schedules, and contract bid documents. Conduct or assist Director of Preconstruction with buy-out meeting and prepare subcontracts. Coordinate and provide direction for the budget estimating, purchasing, engineering, accounting cost, and construction functions as they relate to the completion of the project. Negotiate, prepare, issue and execute change orders (proposals) to owners, design team, subcontractors and others, and prepare revisions to original budget as a result of changes and revisions to work. Prepare and issue monthly owner progress reports, monthly pay applications, schedules, and cost reports in coordination with the Lead Superintendent. Qualifications Education: Four (4) year degree in an accredited construction related curriculum (BSCE, BSCM, BSAE, etc.) preferred. Equivalent work experience will be considered in lieu of a degree. Experience: At least five (5) to eight (8) years' experience as a Project Manager or at least fifteen (15) years of construction-related experience, experience with a General Contractor preferred Experience leading teams Demonstrated mastery in the skills of project management. Demonstrated mastery in these areas: estimating, scheduling, budgeting/cost control, field supervision, financial reporting, client relationship, interpersonal skills, computer skills, safety/insurance, ability to communicate effectively, both written and oral. Demonstrated success in managing or potential to manage large, single construction projects/phases and multiple team members. Must have strong communication, organization, and leadership skills. Demonstrated ability to train others and monitor their work for quality and completeness. Key Attributes: Comfortable being a leader within the Company, willing to assert yourself when necessary. Accountability. Attention to detail. Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to Race, Religious Creed, Color, National Origin, Ancestry, Physical or Mental Disability, Medical Condition, Genetic Information, Marital Status, Sex, Gender, Gender Identity, Gender Expression, Sexual Orientation, Military or Veteran status. **Company conducts post-offer, pre-employment drug screening, background check, and Motor Vehicle Report.

The incumbent in this position is responsible for leading multiple large and complex projects for the Health & Human Services (HHS) areas ensuring that all members of the operating team work efficiently. The individual implements Information Technology (IT) strategies that deliver projects on schedule and within budget, including setting targets for milestones, adhering to deadlines and allocating resources. The incumbent is responsible for the planning, direction, and coordination of large software development projects and custom-off-the-shelf (COTS) projects from initiation through implementation and is responsible for the management and coordination for all communications with the stakeholders, providing leadership to junior team members. The individual is an integral part of a cross-functional project team and works with business partners to determine and translate business requirements into robust technology solutions. This role requires the incumbent to apply advanced project management standards and methodologies for the HHS system development lifecycle, ensuring that technology aligns properly to organizational goals. Degree in related field is required. A minimum of six (6) years of experience working for mid-large organizations, is required. Project Management Professional (PMP) certification preferred. Certified Scrum Master preferred. An equivalent combination of education/training and experience may be considered. Understanding of software development life cycle models, as well as expert knowledge of both agile and traditional project management practices. Possession of a valid FL Driver's License is required. Demonstrate excellent organizational and interpersonal skills. Demonstrate excellent written and verbal communication skills. Demonstrate proficiency using the Microsoft office products. Ability to travel to all STOF Reservations and work a flexible work schedule including evenings, weekends and holidays.

BioStem is seeking an experienced IT Operations Manager to lead and grow the IT function while ensuring scalable, secure, and compliant technology operations. This role combines strategic oversight with hands-on experience with IT Service Management, ensuring IT systems and solutions aligning with the Company's goals and regulatory requirements. The IT Operations Manager will manage vendors and drive digital transformation initiatives across the organization. Responsibilities Including but not limited to the following, other duties may be applied: * Oversee system integrations, network performance, and hardware provisioning. * Manage cloud infrastructure (e.g., Microsoft 365, Google Workspace, AWS/Azure, ERP) and optimize scalability and cost. * IT Asset Management: Manage the procurement, lifecycle, and disposal of IT assets. * Internal Controls: SharePoint access, folder structure. SaaS access provisioning. Approval Matrix creation/maintenance. * Phone Systems (Net2Phone) * AI integration. * Ensure data retention, storage, and backup systems meet business and regulatory requirements. * Lead cross-functional project teams, facilitate key meetings, and deliver presentations to senior leadership. * Define and implement technology solutions that drive efficiency, quality, and alignment with client objectives. * Anticipate and resolve complex, concurrent project challenges using project management and business acumen. * Establish performance metrics to continuously improve department output and system effectiveness. * Oversee project delivery and embed operational excellence strategies across the organization. * Establish and oversee IT onboarding/offboarding processes, access control, and general IT administration. * Supervise the IT service desk, ensuring timely and effective user support. * Implement and manage data security protocols, firewalls, and access management systems. * Develop and enforce IT policies. * Lead IT compliance training and testing. * Own incident response planning and coordinating remediation of security events. * Maintain audit-ready documentation for regulatory and certification requirements. SOX compliance. * Define the IT roadmap in alignment with company goals and oversee IT budgeting and cost optimization. * Manage MSP, third-party vendors and consultants, including software licensing, cloud service agreements, contract negotiation, and performance reviews. * Evaluate, recommend, and implement new tools and technologies that improve efficiency, security, and scalability. * Drive business continuity and disaster recovery planning, ensuring minimal downtime and rapid response capabilities. * Oversee the distribution, tracking, and maintenance of IT equipment and inventory for Company personnel. * Manage the allocation and lifecycle of IT hardware, software, and related assets. * Mentor, manage, and grow the IT team as the company scales. * Partner with HR, Finance, Operations, Compliance, and other departments to ensure IT supports cross-functional needs. Requirements * Bachelor's degree in information technology, Computer Sciences, or related field. * 7+ years of experience in IT management or senior IT roles, ideally within a regulated or fast-scaling organization; experience managing an IT function preferred. * Ability to translate operational goals into actionable strategies across manufacturing, laboratory, supply chain, quality, engineering, and technology functions using digital technologies, data, advanced analytics. * Excellent communication skills, with the ability to translate technical needs into business impact. * Must have strong verbal, written, and presentation skills to engage stakeholders, senior management, and lead teams effectively. * Manage multiple initiatives with strong organizational skills, ensuring alignment with team goals and measurable performance outcomes. * Strong knowledge of network management, system administration, cybersecurity, and cloud environments. * Familiarity with compliance frameworks such as HIPAA, SOC 2, ISO 27001, or GDPR. * Proven experience in vendor management, budgeting, and IT strategy development. * Strong financial acumen with experience managing budgets and vendors. * Demonstrated success in driving IT strategy and organizational alignment. * Strong problem-solving and leadership skills, with a proactive and hands-on mindset. * Experience with AI and automation solutions preferred. In addition to competitive compensation, we offer a comprehensive benefits package including: * Opportunities for professional growth and development * A dynamic and supportive work environment * 401K plan with employer match * Yearly bonus and merit increases. * Company paid major medical insurance. * Company paid dental and vision insurance. * Company paid holidays. * Generous paid time off allowance. * Employee recognition programs and events Why Join Us As an IT Operations Manager at BioStem Technologies, you will: - Lead and scale a high-performing IT team in a regulated environment. - Shape the IT strategy of a growing organization. - Drive transformative initiatives that directly impact business performance and patient outcomes. BioStem Technologies Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Presidio, Where Teamwork and Innovation Shape the Future At Presidio, we're at the forefront of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation AI. We empower businesses-and their customers-to achieve more through innovation, automation, and intelligent insights. The Role Presidio IT Operations Manager will play a key role in managing the financial and operational functions of the IT department. This individual will be responsible for overseeing the IT budget-including both operational (OPEX) and capital (CAPEX) expenditures-managing vendor relationships and coordinating internal purchasing processes to ensure efficient and compliant procurement. The ideal candidate is detail-oriented, highly organized, and capable of balancing financial management with operational execution in a fast-paced technology environment. This individual will report to the Director of IT Operations & PMO. Travel Requirements: This is a remote role for individuals who reside in the following regions: King of Prussia, PA; Morristown, NJ; Hauppauge, Long Island; Virginia, Delaware or Florida area. The associated travel for this role will be 5%. Responsibilities Include: Budget Management * Develop, monitor, and manage the IT department's OPEX and CAPEX budgets. * Track actual spending versus budget forecasts, identify variances, and prepare regular financial reports for leadership. * Collaborate with Finance to ensure accurate forecasting, accruals, and expense reconciliation. * Support annual and quarterly budget planning cycles, providing data-driven insights into IT investments and cost optimization. Procurement & Purchasing Oversight * Manage internal IT purchase requests, ensuring proper approvals and alignment with budget allocations. * Oversee the end-to-end procurement process-from request to purchase order to payment. * Maintain an organized system for tracking orders, renewals, and contract terms. * Coordinate with internal teams to evaluate and prioritize purchasing needs for hardware, software, and services. Vendor Management * Serve as the primary point of contact for IT vendors and service providers. * Work with IT budget owner, security and legal to negotiate contracts, renewals, and service agreements to ensure favorable terms and performance standards. * Maintain an updated vendor database, including compliance, insurance, and contact details. Operational Support * Assist the Director of IT Operations with reporting, documentation, and operational project tracking. * Contribute to continuous improvement initiatives across procurement and financial management processes. * Partner with internal stakeholders (Finance, Legal, and Procurement) to ensure alignment with company policies and procedures. Required Skills and Professional Experience * Bachelor's degree (preferably in Business Administration, Finance, Information Technology, or related field) or the equivalent work experience and/or military experience * 3-5 years of experience in IT operations, finance, or procurement roles * Strong understanding of IT budgeting concepts (OPEX vs. CAPEX) * Proficiency in financial tracking tools, ERP systems, and vendor management software * Excellent analytical, communication, and organizational skills * Proven ability to manage multiple priorities and meet deadlines in a fast-paced environment Preferred Skills and Professional Experience * Experience with IT contract negotiation and lifecycle management. * Familiarity with SaaS licensing, cloud service billing, and hardware asset management. * Advanced Excel skills. * Knowledge of accruals, managing budgets, financial planning and analysis (FP&A) processes. Your future at Presidio Joining Presidio means stepping into a culture of trailblazers-thinkers, builders, and collaborators-who push the boundaries of what's possible. With our expertise in AI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world. Here, your impact is real. Whether you're harnessing the power of Generative AI, architecting resilient digital ecosystems, or driving data-driven transformation, you'll be part of a team that is shaping the future. Ready to innovate? Let's redefine what's next-together. About Presidio At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio's expert technical team develops custom applications, provides managed services, enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. For more information, visit ***************** * Applications will be accepted on a rolling basis. Presidio is an Equal Opportunity / Affirmative Action Employer / VEVRAA Federal Contractor. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, sexual orientation, gender identification or any other characteristic protected by applicable federal, state, and local statutes, regulations, and ordinances. To read more about discrimination protections under Federal Law, please visit: ************************************************************************************************ If you have any difficulty using our online system and need an accommodation in the job application process due to a disability, please send an email to ************************ for assistance. Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to ************************. Notice to Massachusetts Candidates: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Recruitment Agencies, Please Note: Presidio does not accept unsolicited agency resumes/CVs. Do not forward resumes/CVs to our careers email address, Presidio employees or any other means. Presidio is not responsible for any fees related to unsolicited resumes/CVs. #LI-PH1

TheProject/Program Managerwill oversee complex projects and programs that span multiple departments within Advanced Rx, and may include collaboration with external vendors, suppliers, and customers. This individual will be responsible for the overall project lifecycle from planning and execution to delivery and reporting. The Project/Program Manager will create and maintain comprehensive project plans, coordinate activities across all involved teams, and ensure alignment with organizational goals. Regular updates and progress reports will be presented to the Leadership Team. Key Responsibilities Develop, implement, and manage detailed project and program plans, timelines, and deliverables. Coordinate the successful launch of new accounts and major company initiatives. Lead cross-functional project teams, ensuring clear communication and alignment across all departments. Monitor and report on project progress, identifying and resolving issues or delays proactively. Facilitate regular project meetings and provide weekly updates to the Leadership Team. Ensure adherence to timelines, scope, and quality standards for all assigned projects. Manage relationships with internal stakeholders and external partners, including vendors, suppliers, and customers. Support data collection and analysis for strategic projects and potential investor initiatives. Examples of Projects/Programs Managed: Vertex Program LMN Implementation for Dispensing & Pharmacy Workers Compensation Pharmacy Transitions, including new Work Comp pharmacy build-out support New Product and Program Launches Terrain Product Utilization Initiatives DoctorPatient Avatar Program Repack Rebate Program Potential Investor Data Gathering and Management Key Qualifications Bachelors degree in business administration, Project Management, or related field (Masters degree or PMP certification preferred). Minimum of 5 years of progressive project management experience, preferably in healthcare, pharmacy, or a related industry. Proven ability to manage multiple, cross-functional projects simultaneously. Strong organizational and time-management skills with a results-driven mindset. Excellent written and verbal communication skills, with the ability to present clearly to executives and diverse teams. Demonstrated ability to create and manage comprehensive project plans and tracking systems. Strong negotiation, collaboration, and interpersonal skills. Ability to quickly learn and understand complex project scopes. Compensation and Benefits Base Salary:$80,000 - $95,000/yr. Bonus Potential:Up to 10% Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Life insurance Paid time off Referral program Vision insurance Education: Bachelor's (Preferred) Experience: Project management: 4 years (Preferred) Ability to Commute: Sunrise, FL 33323 (Preferred) Work Location: Hybrid remote in Sunrise, FL 33323

Job Title: Technical Applications Manager Reports to: CIO Supervises: na Qualifications: Education: College or technical degree required. Experience: Minimum 4+ years in a healthcare environment with direct experience customizing and deploying computer applications at the point of care. Relevant technical experience would include: • Citrix/Xenapp desktop publishing and session management • Windows Server OS support • SQL Server management (MS and/or my SQL) • Active Directory Users & Computers, and Group Policy Management Console • Layer 3 network design and vLAN management • Sonicwall and/or Fortigate firewall policies/VPNs/routing Licensure: N/A Registration: N/A Certification: Certification in one or more IT specialties preferred. Job Description: The Technical Applications Manager role blends technical knowledge with application capabilities and customer service skills to deliver, customize and improve configurations of the various healthcare apps essential to the business, ensuring uptime, monitoring operations and managing others in maintaining and improving the platform. Performs advanced management, update and change control functions including • Monitor, manage and configure key applications including AthenaPractice and Clovr • Monitor and manage Citrix desktops running the corporate environment • Interact with users at all levels of the company in support of their access and functionality on the applications they use. • Monitor and manage Windows servers hosting the clinical applications including the print server and application servers. • Organize and execute server and application upgrades, and data migration projects with input from stakeholders and data center engineers. • Interact with team members and customers on technology design and planning, project scope, accepted practices, and issue resolutions. Occupational Exposure: • Low possibility of incidental exposure to blood borne pathogens or chemical hazards • Low possibility of radiation hazard when working with X-Ray computer equipment • Direct patient contact is not a job requirement, however work is occasionally performed in clinical areas inside medical offices. Mental Demands: Requires: • Patience, resourcefulness and an ability to solve complex problems • Frequent judgment calls and situational awareness, in response to technical priorities, actual events or drills. • English language skills adequate for high-level written, interpersonal, and telephone communication; other language skills are a plus but not required. • Driving between offices in sometimes dense traffic, with mileage and tolls fully reimbursed. • Mental agility to gracefully accommodate changing priorities and competing calls for support. Physical Demands: Requires the ability to: • Move quickly in response to assignments • Sit and stand for long periods • Reach overhead and underdesk regularly • Lift up to 40 lbs. occasionally and up to 10 lbs. frequently Communication: • Communicates effectively and professionally with fellow employees regarding issues • Documents effectively in ticketing systems, following issues to resolution. • Assists in sharing information to ensure successful completion of assigned projects. • Openly suggests and discusses issues, concerns, ideas or solutions that may improve operations or add efficiency.

Job Description Join the Eau Palm Beach Team! Are You Ready to Make an Impact? We're looking for dynamic, passionate, and flexible team members to ensure our guests receive an unforgettable experience. At Eau Palm Beach, we don't just offer a job-we offer a place where you can grow, make meaningful connections, and take pride in the difference you make. What We're Looking For: • A commitment to excellence and a passion for service • A positive attitude and a collaborative spirit • Flexibility to work weekends and holidays • A desire to be part of a team that genuinely cares about each other and our guests We are seeking an IT Director to join our team. As a key member of the Eau Palm Beach team, you will play an essential role in delivering exceptional service to our guests, upholding the standards of our Forbes Five-Star resort. Role Summary: The Director of IT's primary function will be to ensure that the Resort's technology assets are functioning efficiently, effectively and are properly protected through the daily management of the IT Department and all of its resources. In addition, the Director of IT will accomplish the responsibilities as outlined below. The Director of IT will be responsible for coordinating end-user support including administration, security, installation, configuration, and troubleshooting of hardware and software. This will include developing and maintaining documentation for operation of the computer systems and software licensing. In addition the Director of IT will be expected to make recommendations for improvements and enhancements to existing systems. The Director of IT will also work on assigned projects related to property systems, hardware and software vendors. The Director of IT will be actively involved in budgeting and planning support for guest and group technology issues in all public space, guest and meeting rooms required. The Director of IT will be available to provide after-hours error resolution for property systems as needed. This will include being on call for after hour issue resolution. The Director of IT will always conduct him/herself in manner which supports the values and beliefs of Eau Palm Beach Resort and Spa. Essential Qualifications: Execution of network security, stability, and survivability directives. Manage the IT staff consisting of an IT Manager Manages the Capital Budget process for all system related items Manage the IT department's annual operational budget as well as the budget for the overall IT environment Maintain Resort's PCI compliance status and provide quarterly/annual reports as required Plan, coordinate and execute special projects as necessary Interacts with Resort Guidance Team, Management Team, Staff, and Guests to resolve technology related issues and provide guidance on future projects Plan, design, test, and implement configuration changes for servers and software Responsible for all data backup and restoration functions Researching technology solutions pertinent to ongoing or future IT implementations Act as vendor liaison for resolution of errors and maintenance of existing systems When applicable work with Resort departments to develop criterion for software system implementation, upgrades and enhancements After-hours pager duty on a scheduled basis as part of a rotation Attend all monthly and required Resort meetings Essential Skills: Bachelor's Degree Certification in MCP, MCSA, MCSE, MCSD, A+, or systems currently used at property preferred. Experience with Microsoft software required. Experience in a networked computer environment. Excellent oral and written communications skills required. Hotel IT experience of 5 or more years. Knowledge of wireless (Wi-Fi) systems Must be able to work flexible days/hours - some on-call duty is required. To be considered for this opportunity, please complete a Predictive Index (PI) assessment. This assessment is a key part of our interviewing process. You may use the following link: ******************************************************* Apply today and be part of something extraordinary! Start your journey with Eau Palm Beach and help us continue to create unforgettable experiences for our guests. Click the link to apply!

Property Description Margaritaville Hollywood Beach Resort presents an exciting opportunity for job applicants seeking a vibrant and dynamic hospitality career. Located on the iconic Hollywood Beach Broadwalk in Florida, our resort offers a laid-back, tropical paradise atmosphere with exceptional amenities and renowned guest service. As a team member, you will have the chance to work in a fun and energetic environment, providing personalized service to our valued guests. With opportunities for career advancement, ongoing training, and a supportive work culture, Margaritaville Hollywood Beach Resort is the perfect place to elevate your hospitality career. Join our team of dedicated professionals and contribute to creating unforgettable experiences for our guests. Apply now and take the next step in your hospitality journey with Margaritaville Hollywood Beach Resort! #Margaritaville #HollywoodBeachJobs #HospitalityCareers #ResortJobs #TeamMargaritaville #BeachLife Overview Elevate Hospitality with Innovation - Join Us as a Director of Information Technology! Ready to revolutionize the guest experience? As the Director of Information Technology at our hotel, you'll be the tech visionary leading us into the future. This isn't just a job; it's an opportunity to shape the digital landscape of hospitality. If you're passionate about cutting-edge tech solutions, thrive in a dynamic environment, and want to be at the forefront of hotel technology, apply now! Key Responsibilities: Strategic Tech Leadership: Spearhead the development and execution of the hotel's IT strategy. Infrastructure Management: Oversee the design, implementation, and maintenance of IT systems. Cybersecurity: Ensure robust cybersecurity measures to protect guest data and hotel assets. Innovation Driver: Identify and implement emerging technologies to enhance guest services. Team Leadership: Manage and inspire an IT team, fostering a culture of excellence. Vendor Relations: Collaborate with tech vendors to optimize services and solutions. Budget Oversight: Manage IT budgets effectively, ensuring cost-efficient operations. Guest Support: Provide tech support to guests, ensuring a seamless digital experience. If you're ready to drive technological excellence in hospitality, apply now and be a key player in redefining the digital landscape of our hotel! Qualifications Proven Experience: 5+ years in IT leadership, preferably in the hospitality industry. Tech Proficiency: Strong knowledge of hotel systems, PMS, POS, and emerging tech trends. Team Leadership: Successful track record of leading and motivating IT teams. Cybersecurity Acumen: Deep understanding of cybersecurity protocols and best practices. Strategic Thinker: Ability to align IT initiatives with overall business goals. Vendor Management: Experience in negotiating and managing relationships with tech vendors. Budget Management: Demonstrated ability to manage IT budgets effectively. Excellent Communication: Strong communication skills for both technical and non-technical stakeholders. Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.

We are united in our mission to make a positive impact on healthcare. Join Us! South Florida Business Journal, Best Places to Work 2024 Inc. 5000 Fastest-Growing Private Companies in America 2024 2024 Black Book Awards, ranked #1 EHR in 11 Specialties 2024 Spring Digital Health Awards, “Web-based Digital Health” category for EMA Health Records (Gold) 2024 Stevie American Business Award (Silver), New Product and Service: Health Technology Solution (Klara) Who we are: We Are Modernizing Medicine (WAMM)! We're a team of bright, passionate, and positive problem-solvers on a mission to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. Our vision is a world where the software we build increases medical practice success and improves patient outcomes. Founded in 2010 by Daniel Cane and Dr. Michael Sherling, we have grown to over 3400 combined direct and contingent team members serving eleven specialties, and we are just getting started! ModMed's global headquarters is based in Boca Raton, FL, with a growing office in Hyderabad, India, and a robust remote workforce across the US, Chile, and Germany. ModMed is seeking a dynamic and experienced Technical Program Manager / Release Train Engineer (RTE) to lead our Agile Release Train (ART). This pivotal role is responsible for orchestrating our quarterly PI Planning process, facilitating all ART ceremonies, and driving cross-functional alignment between engineering, product, and business stakeholders. The ideal candidate will be a master of value stream management, adept at streamlining dependencies, managing risks, and optimizing the flow of work for both traditional SDLC and iterative AI/ML development lifecycles. Beyond day-to-day program execution, you will partner with senior leadership to shape technical roadmaps, champion continuous improvement, and mentor teams in SAFe best practices. This position uniquely requires practical, hands-on experience using generative AI tools to automate reports, derive data-driven insights, and enhance program predictability. This role is pivotal in orchestrating PI Planning, streamlining dependencies, and ensuring alignment across engineering, product, and business stakeholders. ART Leadership & Execution Own and facilitate all ART ceremonies, including PI Planning, ART Syncs, Inspect & Adapt workshops, and System Demos. Lead, coach, and mentor scrum teams, empowering them to deliver on PI objectives with measurable business impact. Drive cross-team alignment with Product Management, Engineering and Architecture to ensure execution remains tightly coupled with strategy. Translate Team PI Objectives into Program PI Objectives and ensure high-visibility communication across the organization. Value Stream & Technical Program Management Optimize the flow of value across the ART, proactively identifying and managing risks, dependencies, and impediments to keep delivery on track. Apply a deep understanding of both the traditional SDLC and the iterative AI/ML development lifecycle to manage technical complexities and guide data science, engineering, and MLOps teams. Implement and maintain metrics, dashboards, and information radiators to measure ART health, predictability, and throughput. Facilitate seamless collaboration and communication across distributed, matrixed teams, acting as the primary translator between technical and non-technical stakeholders. Strategic Alignment & Continuous Improvement Partner with senior leadership to shape technical roadmaps, inform capacity planning, and assist with resource allocation. Champion Agile and SAFe practices and drive continuous improvement, guiding the adoption of DevOps, Release on Demand, and Lean UX across the value stream. Act as a thought leader and mentor, helping to evolve the Program Management and Agile practices within the organization. Practical AI Skills AI-Powered Communication: Using GenAI tools to draft status reports, create first drafts of project plans, summarize long documents, and prepare stakeholder presentations. Data-Driven Insights: Using AI to analyze project data, predict potential risks, or identify bottlenecks in your team's workflow. Task Automation: Automating your own repetitive tasks so you can focus on high-value strategic work. #LI-JM1 ModMed Benefits Highlight: At ModMed, we believe it's important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits: India Meals & Snacks: Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk, Insurance Coverage: Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees, Allowances: Annual wellness allowance to support your well-being and productivity, Earned, casual, and sick leaves to maintain a healthy work-life balance, Bereavement leave for difficult times and extended medical leave options, Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave, Celebration leave to make your special day even more memorable, and company-paid holidays to recharge and unwind. United States Comprehensive medical, dental, and vision benefits 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep. Generous Paid Time Off and Paid Parental Leave programs, Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs, Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed, Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning, Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles, Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters. PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address (*************************). Please check senders' email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website.

We at aptus solutions, as the definition suggests, provide the "best", "most suitable", "fitting" solutions, Products and Services to our clients in achieving their goals within Information Technology. Aptus Solutions provides its clients extensive IT Solutions, Services and Products needed to become successful in within their business domain. Our IT services spans in three distinct Solutions and Services Categories: IT Project Management Tools, Solutions and Services Technology Outsourcing Solutions IT (HCM)- Human Capital Management Solutions Job Description Title : Enterprise Project Manager Location : Ft. Lauderdale, FL Duration : 12 months I need four senior (10 years +) Enterprise Project Managers coming out of a large consulting environment like the big four. The PMP is a must and this client is very selective. They like career consultants with a good pedigree and large consulting company experience. This position is responsible for leading large scale program(s), providing guidance and direction to teams of one or more Project Manager/Lead/Coordinator with multiple sub-projects within the program. Key activities to be performed in this capacity include: Governs consistent processes, tools and guidelines for the program and ensures that they are followed in support of the enterprise Project Management discipline and governance • Manages holistic resource forecasting and planning in order to ensure that both internal and external resources are available throughout the program • Manages Vendor Partnership relationships as applicable • Responsible for the ramp up and management of all consultant project managers; provides guidance and oversight in the creation of program/project management deliverables • Single point of escalation for issues and risks related to program(s) • Formulate and present recommendations and drive decision making with key stakeholders • Ensures that projects in the program(s) are being executed in accordance with established business objectives & technology road map adhering to timelines and budgets • Able to manage projects when necessary • Collaborates with the ITS leadership to manage day to day resource conflict, risks and issues related to the program • Maintains executive level issues and risk across the program. Escalates to the program executives to resolve conflict and issues • Accountable for program(s) financials • Develop and maintain integrated plans for projects in the program(s) • Maintain PMP certification Requirements: • Bachelor's degree or higher required • Project Management Professional (PMP) Certification required • Direct experience as a successful Project Manager (PM) required • Demonstrated knowledge and experience in the project and program management disciplines • Experience in vendor management, including developing and managing Statement of Works • Extensive experience managing large-scale vendor implementations and partnerships • Demonstrated success handling initiatives of high complexity and risk • Able to provide high level program estimates and program staffing models • Able to identify the interrelationship of projects across the program • Organizational agility and ability to deal with ambiguity and thrive in a fast paced, dynamic environment • Strong verbal and written skills • Able to communicate effectively across a variety of audiences • Able to think strategically with an enterprise-wide perspective • Demonstrated conflict management skills and experience • Proven listening, facilitation, negotiation and conflict resolution skills • Results-oriented individual with strong influencing and problem solving skills • Detail-oriented individual with strong planning and analytical skills • Ability to work evening and weekends based on business needs • Executive presence and communication • Must be able to clearly articulate project updates to stakeholders and members of the senior leadership team. • Must be able to tailor appropriate message to the level required based on audience • Possess strong presence with confidence and polish • Waterfall and Agile Methodology Experience • With various dependent projects potentially being executed with different methodologies, the candidate must have strong experience running waterfall, agile and hybrid programs, aligning processes and deliverables where necessary. • Must posses direct experience with agile projects, including deliverables, roles and project metrics/dashboards/reports • Vendor Management • Because a number of initiatives will be executed by external teams, the candidate is exepcted to have strong experience managing internal, external and hybrid teams • Large Program Management experience • Experience with programs composed of numerous tracks and projects • Ability to deliver updates, risks and information on dependent or independent project initiatives • Experience working with numerous project managers responsible for elements of the overall program. Ability to align goals, progress and reporting among a variety of teams and owners. Additional Information This is IMMEDIATE requirement

Join the Eau Palm Beach Team! Are You Ready to Make an Impact? We're looking for dynamic, passionate, and flexible team members to ensure our guests receive an unforgettable experience. At Eau Palm Beach, we don't just offer a job-we offer a place where you can grow, make meaningful connections, and take pride in the difference you make. What We're Looking For: • A commitment to excellence and a passion for service • A positive attitude and a collaborative spirit • Flexibility to work weekends and holidays • A desire to be part of a team that genuinely cares about each other and our guests We are seeking an IT Director to join our team. As a key member of the Eau Palm Beach team, you will play an essential role in delivering exceptional service to our guests, upholding the standards of our Forbes Five-Star resort. Role Summary: The Director of IT's primary function will be to ensure that the Resort's technology assets are functioning efficiently, effectively and are properly protected through the daily management of the IT Department and all of its resources. In addition, the Director of IT will accomplish the responsibilities as outlined below. The Director of IT will be responsible for coordinating end-user support including administration, security, installation, configuration, and troubleshooting of hardware and software. This will include developing and maintaining documentation for operation of the computer systems and software licensing. In addition the Director of IT will be expected to make recommendations for improvements and enhancements to existing systems. The Director of IT will also work on assigned projects related to property systems, hardware and software vendors. The Director of IT will be actively involved in budgeting and planning support for guest and group technology issues in all public space, guest and meeting rooms required. The Director of IT will be available to provide after-hours error resolution for property systems as needed. This will include being on call for after hour issue resolution. The Director of IT will always conduct him/herself in manner which supports the values and beliefs of Eau Palm Beach Resort and Spa. Essential Qualifications: Execution of network security, stability, and survivability directives. Manage the IT staff consisting of an IT Manager Manages the Capital Budget process for all system related items Manage the IT department's annual operational budget as well as the budget for the overall IT environment Maintain Resort's PCI compliance status and provide quarterly/annual reports as required Plan, coordinate and execute special projects as necessary Interacts with Resort Guidance Team, Management Team, Staff, and Guests to resolve technology related issues and provide guidance on future projects Plan, design, test, and implement configuration changes for servers and software Responsible for all data backup and restoration functions Researching technology solutions pertinent to ongoing or future IT implementations Act as vendor liaison for resolution of errors and maintenance of existing systems When applicable work with Resort departments to develop criterion for software system implementation, upgrades and enhancements After-hours pager duty on a scheduled basis as part of a rotation Attend all monthly and required Resort meetings Essential Skills: Bachelor's Degree Certification in MCP, MCSA, MCSE, MCSD, A+, or systems currently used at property preferred. Experience with Microsoft software required. Experience in a networked computer environment. Excellent oral and written communications skills required. Hotel IT experience of 5 or more years. Knowledge of wireless (Wi-Fi) systems Must be able to work flexible days/hours - some on-call duty is required. To be considered for this opportunity, please complete a Predictive Index (PI) assessment. This assessment is a key part of our interviewing process. You may use the following link: ******************************************************* Apply today and be part of something extraordinary! Start your journey with Eau Palm Beach and help us continue to create unforgettable experiences for our guests. Click the link to apply!

Join the Eau Palm Beach Team! Are You Ready to Make an Impact?

Dometic is a global market leader in the mobile living industry. Millions of people around the world use Dometic products in outdoor, residential, and professional applications. Our Marine organization is a trusted provider of innovative solutions for the worldwide boating and boat building industry, and we recently expanded our scope to lead the boating industry into an electrified future. Dometic has won numerous NMMA Innovation Awards over the years and we are always striving for new ways to make boating easier, safer, and more enjoyable. We are a journey of continuous growth - now looking for our next star - a passionate Director of Technical Service & Training. This position reports to the GM of Dometic Pompano and will work in Pompano Beach, FL. As Director of Technical Service & Training of the Pompano Beach, FL team, you will oversee technical service and training efforts to deliver exceptional support and technical expertise across core product areas of air conditioning and refrigeration. This role will be instrumental in elevating customer satisfaction, optimizing support processes, and creating a comprehensive training program to equip authorized dealers with in-depth knowledge and skills. General Responsibilities Strategic Leadership Develop and implement a comprehensive technical service strategy that aligns with organizational goals Oversee the design and execution of customer training programs to enhance satisfaction and loyalty. Team Management: Lead, mentor, and manage technical service and training teams to achieve performance goals (2 locations: Florida and Virginia). Establish KPIs for team performance and conduct regular assessments to ensure continuous improvement. Customer Experience Define and enhance customer service and warranty claims standards, policies, and procedures. Act as the escalation point for complex customer issues and implement effective and timely resolution strategies. Training Development Develop, implement, and evaluate training programs for both internal teams, distributor network, and customers Stay updated on industry trends and incorporate innovative training techniques. Cross-functional Collaboration Work closely with sales, product development, and engineering teams to ensure alignment of customer service and training initiatives. Work closely with IT and quality assurance teams to enhance customer interaction systems, including case management, documentation, and portal functionality. Prepare and present performance reports to senior leadership Budget and Resource Management Manage the budget for the technical service and training departments. Ensure optimal use of resources to achieve strategic goals. What do we offer? You are offered an interesting role in a dynamic, fast paced and global environment with great opportunities to grow, evolve with the company and take on new challenges. Medical/Dental/Vision Insurance Employee Assistance Program (EAP) Disability insurance (STD/LTD) 401 (k) with company match PTO Company defined holidays and two floating holidays for you to use as you choose Paid maternity/paternity leave Tuition assistance Membership reimbursement (wholesale club and gym) Employee discounts on our incredible products Opportunities to make an impact

SBA Communications is a leading independent owner and operator of wireless communications infrastructure, including towers, buildings, rooftops, DAS and small cells. We offer a competitive benefits and compensation package and are looking for team members who will thrive in our dynamic environment. We welcome your interest in SBA. Let us know a little about you by checking all that apply: You are a self-starter. You are resourceful and thrive in a fast-paced environment. You have a strong work ethic. You are passionate and driven to achieve results. You are a team player who enjoys working in a collaborative environment. You continuously challenge yourself to find innovative ways to improve. You may be a perfect fit. At SBA, we operate with the highest sense of integrity and commitment to quality. We focus on achievement and operate with responsiveness, timeliness and accountability. Our culture of excellence incorporates working collegially, where every team member can contribute meaningfully and make a difference. If you are ready to make an impact, join our team! Your Next Career Opportunity - Senior IT Cyber Threat Intelligence Analyst The Senior IT Cyber Threat Intelligence Analyst mainly focuses on analyzing cyber logs and events and protecting the organization's computers, networks, and data against cyber threats, such as security breaches, computer viruses, or cybercrime attacks. The Sr. IT Cyber Threat Intelligence Analyst must have a strong background in information technology & cybersecurity concepts with a clear understanding of information security challenges. What You Will Do - Primary Responsibilities Manage SBA cyber security operations, including incidents, cases, logs, threats, and alerts from various technologies (ex. SIEM), and take the necessary actions to optimize and remediate. Manage and report on SBA threats to reduce the SBA attack surface from all known attack vectors. Review SBA's attack surface and make the necessary architecture and/or remediation changes to optimize. Conduct technical security activities, including security testing, threat hunts, exploitation tactics and techniques, and password cracking, as needed. Oversee and lead IT security architecture projects through conversation, optimization, and collaboration with various IT and enterprise stakeholders. Manage malware events and report on activity to improve SBA's malware strategy. Manage SBA endpoint management technologies, including XDR and AV technologies. Conduct SBA software security reviews to ensure stable software release across the enterprise. Conduct firewall compliance activities through the use of technologies to identify and remediate exposures. Utilize dark web monitoring technologies and report on the results. Participate in incident response and recovery activities, including leading incident and forensic investigations and mitigation activities. Interact with Governance, Risk, and Compliance, and IT Security groups as required to help prioritize and remediate risk, reduce the SBA attack surface, and improve SBA compliance status. Participate in Security Technology Proof of Concept (POC) demonstrations, as necessary. Participate in special information security projects as necessary. Requires excellent analytical and problem-solving abilities to identify and fix security risks. Build an understanding and awareness of security issues throughout the organization must have excellent communication and presentation skills. Review configuration and updates to ensure software and infrastructure are protected. Ensure compliance with all applicable measurements and production reporting and policies. Work with other teams to manage the proper transition of projects into production. Ensure the complete and proactive protection of all corporate data and systems. Ensure complete issue tracking, provide feedback, and report results as accomplished. Responsible for the acceptance and delivery of all projects and tasks related to network systems integration, voice systems integration, and implementation and testing in remote locations. Other projects and duties as assigned. What You'll Need - Qualifications & Requirements Bilingual in English/Spanish or English/Portuguese preferred Bachelor's Degree in computer science or Computer Engineering is required; and 10+ years • Technical experience providing cyber technical support, consulting, and remediation and/or governance, risk, and compliance services supporting a medium to large multi-location organizations. Security architecture experience in designing, evaluating, and securing SBA systems. Working knowledge of network and infrastructure technologies including Cisco, Splunk, Kali Linux, Varonis, KnowBe4, Manage Engine, BitSight, Venafi, Workiva, Qualys, Netskope, Ivanti, Trend Micro, Cybraics, and other security technologies is preferred. Experience with information security technologies, including DLP, Data Classification, SIEM, Cyber Threat Intelligence, Security Awareness is preferred. Experience working with a VSOC on a day-to-day basis to manage the environment and relationship. Domestic Travel 10% of the time Valid Government Issued Driver's License CISSP Certified Information Systems Security Professional Pref CCNP - Cisco Certified Network Professional Pref Microsoft Certified Systems Engineer (MCSE) Pref SANS or CCSP Pref Certified Ethical Hacker (CEH) Pref #LI-JM1 Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to stoop, bend, kneel or crouch. Ability to stand, walk and sit. Ability to reach with hands and arms Visual ability correctable to 20/20. Sitting up to 90% of the day. Ability to respond verbally in an understandable, professional manner in person and over the telephone. Manual dexterity to input data into the computer and the calculator and operate the equipment listed above. Ability to lift up to 15 pounds. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Office/ Cubicle workspace. Moderate noise level.

Description & Requirements The IT Risk & Compliance team assists organizations from various industries in managing IT governance, cybersecurity, and regulatory compliance. With expertise in numerous cybersecurity frameworks and regulations, we offer services such as IT audits, risk and maturity assessments, data protection, and control testing. Our customized strategies ensure data security, regulatory compliance, and operational continuity, empowering clients to navigate today's complex digital risk landscape with confidence. What You Will Do: * Lead and manage multiple concurrent client engagements, overseeing the entire project lifecycle from scoping and planning to execution and final reporting. Ensure alignment with client objectives and regulatory requirements. * Serve as a technical lead on complex IT and business process audits, guiding methodologies, conducting risk assessments, and developing control frameworks to ensure the timely delivery of high-quality work. * Evaluate IT environments and key controls by designing and implementing comprehensive testing strategies that ensure compliance, mitigate risk, and align with Financial Sector regulatory standards. * Maintain expertise in IT audits, SOX compliance, cybersecurity, privacy consulting, Financial Sector Regulations, and process improvement initiatives. * Conduct technology audit activities to assess the effectiveness of controls, the accuracy of financial records, the efficiency of operations, and compliance with government regulations. * Drive excellence in client service by fostering strong relationships, proactively identifying opportunities for value-added insights, and ensuring client satisfaction. * Cultivate long-term client relationships through strategic communication and a deep understanding of client business needs. * Champion the development of junior team members by providing coaching, training, and performance feedback, contributing to a culture of continuous learning. Minimum Qualifications: * Bachelor's degree in Accounting, Finance, Information Systems, Computer Science, or a related field. * A minimum 3+ years of relevant IT audit experience in public accounting, the financial sector, or a professional services firm. * Experience in financial services, including banking, capital markets, wealth management, or global asset management. Preferred Qualifications: * Master's Degree preferred * One or more of the following current and valid professional business credential(s), including but not limited to the following: CISA, CISSP, CISM, CBCP or CIA #LI-BOCR, #LI-MIA, , #LI-TPA, #LI-ATL, #LI-SGF, #LI-CLTSP, #LI-CLTU, #LI-RAL, #LI-PITT, #LI-NASH, #LI-AUS, #LI-DFW, #LI-HOU, #LI-TYS #LI-GM1