Director of Chain Solutions
Senior information technology manager job in High Point, NC
Carpigiani is seeking a dedicated and experienced Director of Chain Solutions. The candidate for this position must be goal oriented and have the ability to competently manage multiple tasks in a continuously changing environment with minimal supervision. Relationship driven with strong communication skills is a must. A solid working relationship with (and the respect of) our customers and internal team members is essential. This is an individual contributor position. This role is responsible for both acquiring new accounts and managing existing relationships to ensure long-term success. The ideal candidate is a results-driven sales leader with deep knowledge of the foodservice equipment industry, culinary or food science experience, and a proven ability to deliver growth through strategic account planning and execution. Last, but not least, a passion for excellence is expected. The Director of Chain Solutions will lead the development, management, and growth of strategic foodservice chain accounts (100+ locations).
Role and Responsibilities
Strategic Account Leadership
Serve as the primary relationship owner for both new and existing foodservice chain accounts.
Ensure alignment with customer priorities and their long-term business objectives.
Negotiate contracts, pricing, and program agreements that drive mutual value.
Maintain and grow relationships post-acquisition to ensure retention and satisfaction.
Ensure compliance with contractual obligations and industry regulations. Identify and mitigate risks associated with account operations and service delivery.
Sales and Revenue Growth
Achieve sales targets through effective customer engagement, forecasting, and cross-functional collaboration.
Identify opportunities for product expansion, menu innovation, and operational improvements.
Partner with client departments, including marketing, R&D, service, and supply chain, to deliver customized solutions.
Define and monitor key performance indicators (KPIs) for account growth, retention, and customer satisfaction. Regularly report performance metrics to leadership.
Contribute to annual budgeting and forecasting processes for the Sales department, ensuring alignment with revenue goals and cost management strategies
Market and Industry Insights
Stay current on foodservice industry trends, competitive landscape, and customer dynamics.
Provide insights and recommendations to company senior leadership to shape overall sales strategy.
Utilize CRM and analytics platforms to manage account pipelines, track engagement, and identify
Internal Collaboration and Leadership
Collaborate across departments to ensure seamless execution of client programs.
Mentor junior team members and contribute to a culture of excellence.
Other Duties
Perform other duties as assigned
Skills/Abilities/Preferred Attributes
Strong relationship-building skills with senior-level customer contacts.
Ability to lead cross-functional initiatives and influence stakeholders.
Exceptional written and verbal communication skills.
Highly organized with strong time-management and prioritization skills.
Self-motivated and adaptable in a fast-paced, entrepreneurial environment.
Comfortable managing multiple tasks with minimal supervision.
Ability to travel a minimum of 50%, but up to 75%, dependent on business needs.
Experience presenting equipment, operations, and procurement teams.
Team-oriented mindset with strong problem-solving capabilities.
Strong command of Microsoft Office Suite, with emphasis on Excel for business analytics and reporting.
Educational / Experience Requirements
Bachelor's degree in business, marketing, or related field; culinary or food science experience preferred.
10+ years of experience in the foodservice equipment industry, with at least 5 years' experience working with foodservice chain accounts.
Job type: Full Time, Exempt
Job Category: Sales
Travel Required: 50-75%
BENEFITS:
Employer sponsored benefits:
Employee group term life insurance and AD&D
Short -term and long-term disability
Company HSA contribution for HDHP
Employee assistance program
Financial wellness services
Travel assistance
Annual discretionary 401k bonus
10 paid holidays
Paid time off
Annual PPE reimbursement program
Voluntary benefit offerings:
Medical insurance (PPO and HDHP with HSA)
Prescription benefits
Dental insurance
Vision benefits
Medical and dependent care flexible spending accounts
Additional voluntary life insurance and AD&D, including dependent coverage
Supplemental plans (Critical illness, accident insurance, hospital indemnity)
Group legal coverage and identity theft protection
401k program with a company match
Submissions from third-party recruiters or employment agencies will not be accepted. All candidates must apply directly.
Incorporated in 1946, Carpigiani quickly established itself as the market leader in the production of machines for gourmet gelato, better known as Italian-style ice cream. Since 1989, Carpigiani has been part of the Milan-based Ali Group, one of the world's largest manufacturers and suppliers of equipment for the foodservice industry. Today Carpigiani is the global leader in the production of equipment for fresh ice cream, pastry and much more. Over the years the company has also continued to consolidate its position as the leading manufacturer of equipment for soft serve, frozen yogurt, shakes, slush, and whipped cream.
Carpigiani is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Tech Manager I (Healthcare Technology Manager- Clinical Engineering)
Senior information technology manager job in Elkin, NC
The InterMed Group's Technology Manager is responsible for coordinating all activities for all accounts within an area to establish and maintain mutually beneficial business relationships with clients. They provide overall planning, direction, and control to assigned facility service units to achieve operating and financial goals.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responsible for the development of business plan and budget for each account in the area.
Provides overall guidance in technical service delivery and program implementation.
Develops and attains financial goals for the client.
Reviews and analyzes all reports (financial, human resources, etc.) pertaining to area components.
Establishes and maintains client relations to ensure account retention and base business growth.
Responsible for compliance with provisions of client contracts.
Evaluates the quality of services delivered by facilities services in each area component.
Works with the Vice President of HTM on rebids and contract negotiations.
Becomes actively involved in the acquisition of new business, including identifying, surveying, and costing prospects.
Identifies opportunities for advancement and other developmental experiences for successful managers and maintains a succession plan. Assists in filling open positions for each component in the area.
Visits each account on a regular basis to maintain contact with clients and employees, and to ensure compliance with The InterMed Group standards.
Develops good relationships with corporate support departments to facilitate meeting needs of the area.
Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification.
EXPERIENCE, EDUCATION, AND SKILLS:
Excellent oral and written communication skills.
Excellent interpersonal skills.
Ability to analyze and interpret financial and other data.
Personal and professional integrity.
Planning, organizing, and time management skills.
Ability to anticipate and solve problems.
Professional appearance and demeanor.
Ability to write reports, business correspondence and procedure manuals.
Ability to effectively communicate with customers, multi-levels of personnel as well as vendors and their representatives.
Knowledge of sales a plus.
Must be self-motivated, goal-oriented, quality-driven and capable of working without a lot of supervision.
What's in it for you?
Competitive Salary
Fully benefitted position; medical, dental, vision and 401K with 4% match
4 weeks of paid time off
Opportunity for growth
EEO
The InterMed Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.
Service Application
Senior information technology manager job in Winston-Salem, NC
🚨 Join the Front Line of Fire Protection - Be a Hero Behind the Scenes! 🚨
Service Coordinator | Twin City Fire Protection 📍 Winston Salem NC | 🕒 Full-Time | 💸 Industry-Leading Pay
Twin City Fire Protection is not your average fire protection company-we're
simply the best
. We protect lives and property every day, and none of it happens without the incredible work of our Service Department. This is your chance to be part of a purpose-driven team that offers life-changing benefits, career growth, and an unbeatable culture.
🛠️ The Role:
As a Service Coordinator, you'll be the engine behind our operational excellence. You'll provide essential administrative and scheduling support, serve as a friendly point of contact for customers, and ensure our technicians are exactly where they need to be-on time and fully prepared.
🔥 What You'll Do:
Coordinate service requests and schedule field technicians efficiently
Manage incoming calls and customer inquiries with professionalism and care
Maintain accurate records of service calls, inspections, and maintenance
Collaborate closely with technicians, managers, and clients to ensure seamless service delivery
Support billing, reporting, and follow-ups to help our department run like a well-oiled machine
🦸 Why Twin City Fire Protection?
💰 Top Pay in the Industry - We value your skills and reward them accordingly
🏆 Culture That Cares - We're a team of everyday heroes who support each other like family
📈 Career Growth & Planning - You won't just have a job-you'll have a plan
🏥 Life-Changing Benefits - Health, dental, vision, retirement, PTO, and more
🎉 Team Events, Recognition, and a Workplace You'll Actually Love
🧩 What We're Looking For:
Experience in scheduling, dispatch, customer service, or administrative support (fire protection experience is a plus!)
Strong communication and organizational skills
Tech-savvy with experience in scheduling or CRM software
Ability to thrive in a fast-paced, service-oriented environment
A problem-solver with a positive attitude and a strong work ethic
Ready to Make a Real Impact?
Be the heartbeat of a company that protects lives and gives back every day.
Apply now and start your journey with Twin City Fire Protection-where your career becomes a calling.
Auto-ApplyIT Manager - Warehouse Systems
Senior information technology manager job in Greensboro, NC
We are seeking an experienced IT Manager - Warehouse IT Systems to oversee and support all aspects of IT infrastructure and operations within our high-volume distribution center. This role is vital to ensuring reliable performance of warehouse technologies including networking, automation systems, robotics, and full integration with Warehouse Management Systems.
The ideal candidate will have a strong background in metrics-driven analysis, systems optimization, cross-functional team collaboration, and hands-on technical support.
Key Responsibilities:
• Lead and manage day-to-day IT operations for warehouse systems and infrastructure.
• Provide application and help-desk support across a wide range of software and business systems.
• Administer servers, desktops, printers, wireless devices, phones, and related hardware/software systems.
• Collaborate with operations teams to identify system enhancement opportunities.
• Monitor system performance metrics and use data to drive optimization.
• Oversee updates, configuration, and maintenance of warehouse technologies.
• Troubleshoot technical issues and escalate to vendors when necessary.
• Ensure uptime and reliability of all critical warehouse IT systems.
• Maintain compliance with IT security, cybersecurity, and data governance protocols.
• Lead or support WMS-related projects, system upgrades, and rollouts.
• Perform system monitoring, log analysis, and verify backup processes.
• Research and recommend new technologies and infrastructure improvements.
• Evaluate and maintain data security measures; respond to and investigate security incidents.
• Analyze business processes and assist with developing/improving SOPs.
• Perform other duties as assigned by Administration.
Qualifications:
• Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field.
• 8+ years of IT systems management experience in a distribution or warehouse environment.
• Hands-on experience with warehouse automation and robotics.
• Proven ability to work collaboratively with operations and cross-functional teams.
• Strong communication, leadership, and vendor management capabilities.
• Metrics-driven with solid analytical and decision-making skills.
Required Skills & Competencies:
Technical Expertise
• Strong knowledge of enterprise IT systems and infrastructure.
• Proficient with Active Directory, Group Policy, DNS, DHCP.
• Skilled in VMware platforms and virtual infrastructure management.
• Zebra printers, wireless scanners and barcode scanner support experience.
• Solid experience in supporting WMS, WES, and MHS is required
• Advanced knowledge in Wi-Fi network configuration and troubleshooting.
Core Competencies
• Adaptability & Stress Management: Effective under pressure in dynamic environments.
• Network Security & Compliance: Deep understanding of security protocols and regulatory compliance.
• Preventive Maintenance: Proactive maintenance approach to minimize downtime.
• Analytical & Strategic Thinking: Ability to interpret data and make strategic decisions.
• Communication & Presentation: Clear communicator with strong documentation and presentation skills.
• Problem Solving: Skilled in diagnosing complex issues and delivering sustainable solutions.
IT Manager - Warehouse Systems
Senior information technology manager job in Greensboro, NC
Job DescriptionDescription:
We are seeking an experienced IT Manager - Warehouse IT Systems to oversee and support all aspects of IT infrastructure and operations within our high-volume distribution center. This role is vital to ensuring reliable performance of warehouse technologies including networking, automation systems, robotics, and full integration with Warehouse Management Systems.
The ideal candidate will have a strong background in metrics-driven analysis, systems optimization, cross-functional team collaboration, and hands-on technical support.
Key Responsibilities:
• Lead and manage day-to-day IT operations for warehouse systems and infrastructure.
• Provide application and help-desk support across a wide range of software and business systems.
• Administer servers, desktops, printers, wireless devices, phones, and related hardware/software systems.
• Collaborate with operations teams to identify system enhancement opportunities.
• Monitor system performance metrics and use data to drive optimization.
• Oversee updates, configuration, and maintenance of warehouse technologies.
• Troubleshoot technical issues and escalate to vendors when necessary.
• Ensure uptime and reliability of all critical warehouse IT systems.
• Maintain compliance with IT security, cybersecurity, and data governance protocols.
• Lead or support WMS-related projects, system upgrades, and rollouts.
• Perform system monitoring, log analysis, and verify backup processes.
• Research and recommend new technologies and infrastructure improvements.
• Evaluate and maintain data security measures; respond to and investigate security incidents.
• Analyze business processes and assist with developing/improving SOPs.
• Perform other duties as assigned by Administration.
Qualifications:
• Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field.
• 8+ years of IT systems management experience in a distribution or warehouse environment.
• Hands-on experience with warehouse automation and robotics.
• Proven ability to work collaboratively with operations and cross-functional teams.
• Strong communication, leadership, and vendor management capabilities.
• Metrics-driven with solid analytical and decision-making skills.
Required Skills & Competencies:
Technical Expertise
• Strong knowledge of enterprise IT systems and infrastructure.
• Proficient with Active Directory, Group Policy, DNS, DHCP.
• Skilled in VMware platforms and virtual infrastructure management.
• Zebra printers, wireless scanners and barcode scanner support experience.
• Solid experience in supporting WMS, WES, and MHS is required
• Advanced knowledge in Wi-Fi network configuration and troubleshooting.
Core Competencies
• Adaptability & Stress Management: Effective under pressure in dynamic environments.
• Network Security & Compliance: Deep understanding of security protocols and regulatory compliance.
• Preventive Maintenance: Proactive maintenance approach to minimize downtime.
• Analytical & Strategic Thinking: Ability to interpret data and make strategic decisions.
• Communication & Presentation: Clear communicator with strong documentation and presentation skills.
• Problem Solving: Skilled in diagnosing complex issues and delivering sustainable solutions.
Requirements:
Manager, IT Application/Architecture Lead
Senior information technology manager job in Winston-Salem, NC
Ensure the reliable performance of the defined enterprise application portfolio including ERP, Quality Management, and Patient Scheduling Service systems by providing enterprise application administration, managing user access/security, being the liaison between vendor and end users, developing training, and helping resolve other technology-related issues.
Collaborate with senior management and other stakeholders to assess and support end-user application support needs.
Responsibilities:
The Manager IT Applications/Architecture Lead provides technical and functional knowledge across multiple business areas, with advanced expertise in applications, data and integration, and business processes.
Acting as a trusted advisor for the client business functions they support. S/He supports the development of application development and assessing the impact of proposed solutions across the business and across the technology architecture layers to assure seamless integration and operability.
Responsible for the design and delivery of data pipelines and platforms for structured and unstructured data as part of an applications data program and ensuring efficient data review and query.
Propose and evaluate the feasibility of solutions, identify gaps and opportunities, and recommend alternatives when appropriate.
To deliver on these responsibilities, the Manager IT Applications/Architecture Lead works with 3rd party Developers and Managed Service Providers to assure new applications and data services deliver intended value and provide quality, responsive support to the business.
They are accountable for helping define and mature IT processes (e.g., Data Management, 3rd Party integration, cyber-security), and for supporting the integration of IT principles and standards into other related business and IT processes such as Quality Assurance, Compliance, and Financial Controls.
Requirements:
BS degree in Information Technology, Computer Science, or relevant field required.
7+ years' experience in Life Science or Biopharma operations.
Leadership experience in managing multiple, large, cross-functional teams or projects, and influencing senior-level management and key stakeholders.
Experience with Application Integration within Azure/AWS hybrid cloud environments
Data Architecture Experience including an understanding of Data Governance, Data Warehouse/Lake, Unstructured Data environment, tools, Data Regulations, and Standards.
Communicate effectively with both technical and business individuals at all levels - strong ability to translate information technology concepts to business stakeholders in business terms.
Adapt to rapidly changing technologies and see how they can support business needs.
Establish and maintain a high level of stakeholder trust and confidence.
Understand business process management, workflow, and integration methods and tools.
Troubleshoot complex software issues and provide step-by-step technical help, both written and verbal
Resilient with the ability to perform in an ambiguous environment to create high-impact services
Preferred Requirements:
Experience in a Biopharma Manufacturing Operations environment is a significant plus
Experience with SAGE, MasterControl, SAS, AWS/AZURE a plus
Experience in executing validation protocols such as Process Validation, computer-controlled systems validation, lab/manufacturing equipment, and basic knowledge of GxP validation (not required but preferred)
Director IT Business Partner Commercial - Americas
Senior information technology manager job in Greensboro, NC
**City** Greensboro **Role Type** Permanent **WHO WE ARE** ITG Brands is the third-largest tobacco company in the USA with offerings of some of the most well-known cigarette, cigar, and e-vapor brands. As a member of the globally recognized Imperial Brands PLC family, we are a forward-thinking partner with operational integrity.
ITG Brands is committed to putting consumers at the center of what we do, while creating an innovative workplace where inclusion, creativity, and bold thinking drive progress. This empowers us to bring our true selves to work, to collaborate more effectively through showing our passion and being confident to bring new ideas to the table.
We are not afraid to seize opportunities and make things happen - both individually and collaboratively. We strive to exceed expectations by seeing things differently and doing things differently. This truly is a place where we all share a challenger mindset which drives our success.
**What You Will Do**
- JOB SUMMARY
The Commercial IT Business Partner Americas serves as a strategic and trusted advisor to the commercial business unit, including Sales, Marketing, and Insights & Intelligence. This role is responsible for driving the digital transformation roadmap by understanding business objectives and identifying, prioritizing, and delivering technology solutions that enable sales growth, enhance customer experience, and improve market analysis. The IT Business Partner will manage the IT project portfolio for the commercial team, facilitate requirements gathering, and ensure seamless communication between IT delivery teams and business stakeholders to ensure high-value outcomes and successful technology adoption.
- WHAT YOU WILL DO
This role can be further defined by a mix of responsibilities that balance strategic planning and project management: _(This list is not exhaustive and may be supplemented as necessary by the Company)_
+ Strategic business and IT alignment: Serve as a trusted advisor to Sales, Marketing and Insights & Intelligence leadership, translating business needs into technology requirements and a multi-year IT roadmap.
+ Strategic Planning: Creates an IT Annual Plan ensuring alignment with Global IT to support the delivery of the Americas Business Plan, making sure that all elements of the Global IT operating model are aligned and working together across the various teams.
+ Portfolio and project management: Oversee the commercial IT project portfolio, including demand management, prioritization, and budget tracking. Manage projects throughout their lifecycle to ensure deliverables meet business needs.
+ Relationship management: Build and maintain strong relationships with key stakeholders across Sales, Marketing, and Insights & Intelligence to ensure technology decisions are collaborative.
+ Digital transformation and innovation: Drive innovative initiatives to advance commercial analytics, trade promotion effectiveness, and digital channels like B2B. Introduce emerging technologies like AI/ML to create a competitive advantage.
+ Business requirements analysis: Gather and document detailed business requirements and work with technical teams to ensure solutions are well-understood and implemented correctly.
+ Communication and reporting: Act as the primary point of contact for IT for the commercial business units, providing regular updates on project status, IT performance, and budget.
+ Data governance and analytics: Collaborate with data and analytics teams to ensure robust data governance and security practices. Champion real-time, data-driven decision-making for the commercial team.
+ Leads and coach internal and external resources.
**Qualifications**
- REQUIRED MINIMUM QUALIFICATIONS:
+ Educational background: Bachelor's degree in Information Technology, Business, Computer Science, or a related field. An MBA or other advanced degree is a plus.
+ Relevant experience: 15+ years of progressive IT experience, with a significant portion in the CPG or a related industry.
+ Commercial domain knowledge: Deep understanding of commercial processes in a CPG environment, including Sales, Marketing, Trade Promotion Management (TPM), and Customer Relationship Management (CRM).
+ System expertise: Proven experience with key commercial systems and technologies, such as:
+ ERP: SAP S/4HANA
+ TPM/RGM: Trade Promotion Management and Revenue Growth Management tools
+ CRM: Salesforce/CGC
+ Analytics: Data visualization tools like Power BI, SAP Analytics Cloud, or similar platforms
+ Methodology experience: Experience with Agile methodologies and managing complex cross-functional initiatives.
+ Digital transformation: Experience leading and driving digital transformation within commercial functions.
**Key skills and attributes**
+ Business acumen: Possess strong business acumen to understand the commercial landscape, market dynamics, and a CPG company's long-term strategy.
+ Strategic thinking: Ability to connect high-level business strategy to technology solutions and tactical execution.
+ Relationship building: Excellent interpersonal and communication skills to build trust and influence stakeholders at all levels of the organization.
+ Problem-solving: Innovative and analytical problem-solving skills to turn complex business challenges into scalable technology solutions.
+ Leadership and influence: Proven ability to lead and motivate cross-functional teams and drive alignment without direct authority.
+ Adaptability: The resilience to navigate a fast-paced, complex business environment and adapt to changing priorities.
_This is intended to be generic in nature and describe the essential functions of the job. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities, and overtime eligibility may vary based on the specific tasks assigned to the position._
- PREFERRED QUALIFICATIONS:
**Work Environment and Physical Demand**
+ Requires light physical effort. Occasionally lifts or moves light objects (under 10 lbs.).
+ Walks, sits, or stands for prolonged periods.
+ Requires prolonged machine operation including computer and keyboard equipment as well as use of manual dexterity and fine motor skills.
**What We Offer**
- Competitive benefits package that includes medical/dental/vision/life insurance/disability plans
- Dollar for dollar 401k match up to 6% and 5% annual company contribution
- 15 Company-paid holidays
- Generous paid time off
- Employee recognition and discount programs
- Education assistance
- Employee referral bonus program
- Hybrid workplace - remote / in office
- Summer hours
- Casual dress policy Monday through Friday
**Applicant Information**
This describes the essential functions of the job at the time the was created, but it is not an exhaustive list of tasks, duties and responsibilities. In addition, the position may evolve or change over time and such changes may not be reflected in the job description until it is next updated.
**Field 7**
**ITG Brands and ITG Cigars provides equal employment opportunities.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you have a concern about discrimination in the application or hiring process or you need an accommodation based on religion, disability or pregnancy in the application or hiring process, please contact us at ******************************* .
**SHARE THIS JOB**
The posting for the position for which you are applying highlights key aspects of the position only. It is not a complete description of the position.
All candidates must consent to an independent investigation of their background, references, past employment, education, criminal record, and drug screening. Results of such background checks will be reviewed on a case-by-case basis, giving consideration to the nature of the information reported and its relevance to the specific job being sought before a decision is made using this information.
ITG Brands and ITG Cigars provides equal employment opportunities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you have a concern about discrimination in the application or hiring process or you need an accommodation based on religion, disability or pregnancy in the application or hiring process, please contact us at ******************************* (Talen%74Acquisition%40%69t%67b%72ands.%63om) .
We collect personal information from you in connection with your application for employment with ITG Brands or ITG Cigars. For more information, please see our Privacy Policy (****************************************** . If you are a job applicant from California, additional information can be found on our California Applicant Privacy Notice (******************************************************* . If you have questions, contact us atprivacy@itgbrands.com (priv%61%63y@i%74gb%72ands.co%6D) .
Technical Program Manager, Infotainment
Senior information technology manager job in Greensboro, NC
Job Description
We have embarked on a highly ambitious journey to develop a full-stack autonomous mobility solution for our cities. As a program manager, you will work cross-functionally with our engineering leaders across software, hardware, vehicle engineering, and product to drill-down our corporate strategy into tactical and detailed road maps that facilitate effective execution at each stage of our growth curve. You will work with each engineering team to develop project schedules, identify milestones, flag risks, estimate budgets, and clearly communicate on-going progress.
You will facilitate and support time-sensitive key strategic and tactical decisions by framing the decisions appropriately and ensuring that information is complete and clearly communicated. It is your job to ensure that all engineering groups are coordinated, understand their priorities, and are on-track to deliver on our corporate milestones on time and on budget.
Responsibilities
Work with cross-functional hardware system owners to translate the top-down vehicle program goals and milestones into detailed product road maps, timelines, and deliverables
Ensure every stakeholder understands what they need to deliver at all times
Establish standard reports to provide concise and effective communications to key stakeholders on program status, issues/risks, and accomplishments
Ensure problems are transparent and risks are identified and proactively ensure that risk mitigating actions are on-going within the engineering teams
Set the agenda for key decisions to be made at each meeting to eliminate bottlenecks
and retire risks
Support key decisions working cross-functionally across engineering, finance, and strategy to reach the right conclusions
Requirements
Qualifications
BS or MS degree in Mechanical or Electrical engineering
Minimum of 7 years of experience in engineering hardware development, program management.
Deep familiarity with the automotive development processes, with experience launching automotive electronics modules.
Experience managing external, international T1 suppliers to deliver through all stages of an automotive development program.
Bonus Qualification
Strong track-record in managing complex cross-functional projects.
Strong references that highlight your ability to build strong working relationships with senior leaders and engineers across functions and departments
An ability to keep the big picture in focus and to provide clear, well-structured, and concise communications tailored to each audience
Proficient in tools required to manage complex projects
Hands-on firmware and hardware development experience, with a deep understanding of system integration and technical challenges.
PMP or other project management qualifications.
Benefits
**Salary & Benefits**
Salary: $140,000 - $150,000 annually
Health Care Plan (Medical, Dental & Vision)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Training & Development
Retirement Plan (401k, IRA)
Free breakfast and lunch
Senior Manager IT- HR/Legal/Business Communications and Sustainability
Senior information technology manager job in Winston-Salem, NC
Reynolds American is evolving at a pace like no other organization.
To achieve the ambition we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be the change!
WE ARE LOOKING FOR A SENIOR MANAGER IT- HR/LEGAL/BUSINESS COMMUNICATIONS AND SUSTAINABILITY
SENIORITY LEVEL: Mid Senior Level
FUNCTION: IT
LOCATION: Winston Salem
ROLE POSITIONING AND OBJECTIVES
Reports to: Director IT - HR/LEX/BC&S
Number of Direct Reports: 0
Core Relationships:
Internal - Local Business Communications team, Global Business Communications teams, Global Data Integration Support teams, Legal & External Affairs, Corporate Security, Human Resources, Finance, Procurement, Desktop & Infrastructure support teams
External - Digital Design Agencies, Website Development Agencies, SaaS Solution Vendors
Geographic Scope: Regional
Travel Required:
WHAT YOU WILL BE ACCOUNTABLE FOR
Demonstrate business insight and a broad understanding of business and IT processes and assist in mentoring and developing less experienced team members.
Engage and influence partners and form partnerships within supported business areas.
Direct and lead all aspects of support partners and service prohandlingand managing vendor performance.
Analyze and translate business needs into formal requirements and assist Director with prioritization of projects.
Develop Business Cases for proposed projects, and lead project budgets and billing in Enterprise Systems.
Deliver business value through projects, by leading teams across functions, service providers and IT/DBS.
Applies own expertise and maintain awareness of new technologies to find opportunities and recommend solutions to solve business problems.
Responsible for the support of the company intranet as part of a global solution, all corporate websites and web solutions, email communication solution, dynamic intranet analytics dashboard, digital display solution, visitor management solution, and corporate security & camera system.
CAN THIS BE YOUR FUTURE ROLE?
Do you have experience in handling IT projects across functions, service providers and IT teams?
Do you stay abreast of new technologies and methodologies, and how they translate to business value?
ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE
Experience in web technologies and cloud solutions.
Minimum of four (8) years of IT or related experience and works independently, with mentorship in only the mossophisticatedex situations
Project Management expertise, leading large projects or processes with limited oversight from manager and solves difficult and csophisticatedproblems and takes a broad perspective to determine solutions.
Ability to become proficient in the use of technologies, like Power BI, to deliver digital change and value.
Awareness of established and new technologies, including AWS and Azure.
Strong strategic, analytical, and creative thinking skills.
Excellent interpersonal and communication skills working with business functions, service providers, and co-workers.
4-year degree with a focus in Computer Science, Information Technology, Business Administration, or related field and project Management, ITIL or Agile formal training.
BENEFICIAL
Experience with web technologies like WordPress, and Microsoft SharePoint Online
MBA/Master's Degree or equivalent experience in related field
Knowledgeable of Data Analytics, Cloud (AWS/Azure), Automation Tools, IT Infrastructure, Information Security standards and standart methodologies.
Experience in Vendor Performance Management
WE ARE REYNOLDS AMERICAN-A member of the BRITISH AMERICAN TOBACCO GROUP
At Reynolds American, we are committed to our Purpose of creating A Better Tomorrow. This is what drives our people and our passion for innovation. See what is possible for you at REYNOLDS AMERICAN.
Global Top Employer with 53,000 British American Tobacco employees across more than 180 markets
Great Place to Work Certified
Brands sold in over 200 markets, made in 44 factories in 42 countries
Newly established Tech Hubs building world-class capabilities for innovation in four strategic locations
Diversity leader in the Financial Times and International Women's Day Best Practice winner
Seal Award winner - one of 50 most sustainable companies
BELONGING, ACHIEVING, TOGETHER
Have you been on a career break for 18 months or longer? Are you ready to return to your career? If your answers to these questions is yes, we would love to hear from you. Regardless of why you took a break, we value you for all the skills you can bring to the workforce. Reignite your career, work flexibly, be part of a dynamic team and upskill yourself with on-the-job training and development support.
Collaboration, diversity and teamwork underpin everything we do here at Reynolds American. We know that collaborating with colleagues from different backgrounds is what makes us stronger and best prepared to meet our business goals. Come bring your difference!
SALARY AND BENEFITS OVERVIEW
Benefit Information
The following is a general summary of the competitive compensation and benefit plans we offer:
401(k) plan that offers opportunity to save on pre- and post-tax basis up to 50 percent of eligible compensation.
Company matches 100 percent of employee pre-tax/Roth (401k) contributions up to six percent
Company contributes an additional three percent to 401(k) whether employee participates or not
Comprehensive health- and welfare-benefits package (including medical, dental, vision, and prescription drugs)
Health Savings Account start-up contribution for employees who elect the high deductible health plan
Flexible spending accounts for both Health Care and Dependent Care allowing employee to use pre-tax dollars to pay for qualified expenses during the calendar year
Employee assistance program offering 8 free counselling sessions, per issue, each calendar year for employees and their dependents
Company paid life insurance of 1x annual base pay ($50,000 minimum)
Company paid accidental death or dismemberment insurance of 2x annual base pay ($50,000 minimum)
Voluntary insurances offered at group rates: employee and dependent life insurance, AD&D insurance, critical illness, accident coverage, disability buy-up, and auto & home insurance
Tuition reimbursement and student loan support
Dependent Scholarship Programs
Free confidential personal financial counselling service
On-site health centers and 24/7 fitness centers at certain company locations
A charitable giving matching grants program that enables employees to direct and double their donations to qualifying charitable organizations of their choice
Health-care concierge service
Volunteer service opportunities
Extensive training opportunities
Company vehicle for eligible employees
Mobile phone allowance for eligible employees
Paid Leave:
Sick and Personal Time (exempt employees may be excused with pay for brief absences; non-exempt employees receive up to 6 days)
Vacation (levels Below Senior Director receive 15 days (pro-rated during first year of service); Senior Director and Officers receive 25 days (pro-rated during first year of service)).
Holidays (Nine company recognized and two annual personal holidays to be used at the employee's discretion)
Paid Parental Leave + temporary reduced work schedule opportunity
Funeral Leave
Short-Term Disability Leave
Long-Term Disability Leave
Jury Duty Leave
Military Leave
Released Time for Children's Education
Community Outreach Leave
Other paid leave benefits, as required by state or local law
Our organization offers a level of challenge, responsibility, and creativity for motivated employees who want to grow their careers. We are also committed to employing a diverse workforce and valuing different perspectives, experiences, and talents to improve the company's potential for optimally achieving its business objectives!
Reynolds American Inc.and its affiliated companies is an Equal Opportunity/ Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other characteristic protected by applicable law. Only applicants requiring reasonable accommodation for any part of the application and hiring process should contact us directly via email at **************************.
IT Project Manager
Senior information technology manager job in Greensboro, NC
Piper Companies is seeking a IT Project Manager to join a manufacturing company located in Greensboro, NC. The IT Project Manager will be responsible for developing and executing project plans, project scope Responsibilities of the IT Project Manager * Plan, execute, and oversee IT projects from initiation to completion, ensuring scope, schedule, and budget are met.
* Collaborate with business units to gather requirements and define project objectives.
* Develop detailed project plans, timelines, and resource allocations.
* Manage project risks, issues, and changes, ensuring timely resolution and communication.
* Lead cross-functional teams including developers, analysts, QA, and infrastructure staff.
* Monitor project progress and provide regular status updates to stakeholders and leadership.
* Ensure compliance with company policies, security standards, and regulatory requirements
Qualifications of the IT Project Manager
* Bachelor's degree in Information Technology, Computer Science, Business, or related field.
* 7+ years of experience in IT project management, preferably in enterprise environments.
* Strong understanding of software development life cycle (SDLC), Agile, and Waterfall methodologies.
* Proficiency with project management tools (e.g., Jira, MS Project, Asana, Trello).
Compensation for the IT Project Manager
* Salary Range: $75. an hour
* Full Benefits: Medical, Dental, Vision,
#LI-NT1
#LI-HYBRID
This job opens for applications on 12/19/2025. Applications for this job will be accepted for at least 30 days from the posting date
NQ Implementation Project Manager
Senior information technology manager job in Greensboro, NC
Newport, an Ascensus company, helps employers offer their associates a more secure financial future through retirement plans, insurance and consulting services. Newport offers comprehensive plan solutions and consulting expertise to plan sponsors and the advisors who serve them. As a provider and partner, Newport is independent, experienced, and responsive.
Job Summary: Responsible for the critical role of project management and onboarding of new conversions and implementations onto the Newport platform.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions
.
Serves as the primary point of contact for plan sponsors, advisors and internal Newport teams to successfully on-board client plans onto Newport platform.
Identifies, creates, and executes efficient project timeline and client facing deliverables.
Works with plan sponsors, internal/external consultants, and prior service providers to successfully convert plan data, assets and liabilities.
Schedules and leads weekly checkpoint calls with clients and external partners to provide project status update and to discuss open items. Maintains and organizes client-meeting materials such as agenda, minutes and timeline.
Understands legal plan documents, implementation process and translates client requests into actionable tasks.
Research and understands client on-boarding process, plan setup and project documentation needs. Works closely with cross-functional support teams to resolve system setup and configuration issues.
Takes ownership and facilitates resolutions to client questions/issues using the available internal and external resources.
Prepares client data with use of Excel formulas/tools, including but not limited to: data extracts, data formatting, data manipulation and editing to ensure completeness and accuracy to ensure compliance with contractual requirement and client expectation.
Prepares the necessary documentations for initial plan set up and provide post implementation assistance by developing accurate and detailed administration manuals outlining processes and procedures related to the project/case.
Manages multiple case assignments, different clients, changing priorities to manage and prioritize project needs.
Consistently meets and/or exceeds performance expectations, working under pressure in a very fast paced, demanding environment, continuously under tight deadlines
Focuses on learning in everyday activities and events
Collaborates with and openly shares knowledge with colleagues
Regular, reliable, and punctual attendance
Management Responsibilities
None
Required Education, Experience and Certificates, Licenses, Registrations
5 - 7 years in the retirement plan industry. Knowledge of non-qualified deferred compensation plans a plus, as well as understanding of various retirement plans, market operation, and general retirement plan practices.
Project Management experience,
Advanced Excel skills
Preferred (but not required) education or skills for this role
Bachelor's degree from four-year college or university in related field
In-depth knowledge of implementation and conversions of retirement plans
Competencies
Builds Collaborative Relationships
Commitment to Excellence
Detail Oriented
Excellent Verbal and Written Communication Skills
Integrity
Personal Credibility
Planning and Organizing
Problem Solver
Resourceful
Team Player
Time Management
Analytical
TRAVEL: Up to 5%.
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate ******************
******************
email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website.
Auto-ApplyBusiness Transformation Project Manager
Senior information technology manager job in High Point, NC
We are seeking a Business Transformation Project Mgr for our Warehouse Management System (WMS Pathguide) who is a self-starter that can identify, analyze, and solve technical issues quickly, communicate effectively, and collaborate well with team members. The ideal candidate will have expertise in working with Warehouse Management Systems in a distribution environment. The ability to work with end users to identify potential system improvements, turn those into action items and communicate them to the 3rd party development team is a must. Once developed, the candidate is responsible for installing the patch in the Dev environment and then following the SDLC process (testing at each step) until the changes are confirmed as operational in production. This role is also responsible for new user setup, new user training, access control (in accordance with SOX compliance) and decommissioning users. A good working knowledge of SQL databases and queries, along with knowledge of Azure Cloud Servers is required. The position will be located in High Point, NC, Charlotte, NC or Greenville, SC.
Essential Responsibilities
Ensures high availability and acceptable levels of performance of mission critical host computer resources. Provide recommendations for improving or changing the WMS environment to maintain high availability.
Oversees the day-to-day operations of the servers hosting the Pathguide WMS by monitoring system performance, configuration, maintenance and repair. Ensures that records of system downtime and equipment inventory are properly maintained.
Working with 3rd party hosting vendor, oversees revisions to host system firmware and software. Works with 3rd party hosting vendor to assist with support activities.
Develops new system and application implementation plans, custom scripts and testing procedures to ensure operational reliability. Trains technical staff in how to use new software and hardware developed and/or acquired.
Performs troubleshooting as required. As such, leads problem-solving efforts often involving outside vendors and other support personnel and/or organizations.
Oversees users' accounts.
Provides server support related to other software.
Working with security team and the 3rd party hosting vendor, develops procedures to maintain security and protect systems from unauthorized use and user abuse.
Working with 3rd party hosting vendor, insures appropriate backup and restoration of host operating systems and host-based applications.
Stays current with technological developments in systems administration technology and recommends ways for the team to take advantage of new technology.
Works with 3rd party managed services to ensure SLAs are met and all contracted activities are performed accurately.
Coordinates offshore technical activities.
Supports the VP, IT with other tasks as needed.
Skills, Knowledge, and Education Required
A 4 year degree in Computer Science or related field. Appropriate additional experience may be substituted for education on a year for year basis.
4+ years' experience working with SQL databases
4+ years' experience working in High Availability environments.
4+ years' work experience in complex systems design, programming and systems software and support is a plus
Familiar with distribution business processes such as receiving, shipping, cycle counting, inventory adjustments, etc.
Experience working in an Agile/Scrum development process is a plus.
Excellent analytical, conceptual, and problem-solving abilities; keen attention to detail
Excellent communication and interpersonal skills to interact with project leads, developers, and other team members.
Excellent documentation and organizational skills.
Knowledge of:
Enterprise backup and recovery procedures
System performance monitoring tools
Azure Cloud Environment
ERP/WMS Integration / Boomi
Ability to:
Plan, organize and document complex system design activities and to configure systems to be consistent with institutional policies/procedures.
Perform multiple tasks concurrently and respond to emergency situations effectively.
Communicate technical/complex information both verbally and in writing.
Establish and maintain cooperation, understanding, trust and credibility.
In addition to educational requirements the following experience is desirable:
ERP Experience systems (QAD preferred)
Distribution or manufacturing industry experience (distribution preferred)
Essential Capabilities
Core Values
Band Specific
Deliver the Best Customer Service
Join Forces for Success
Encourage to Innovate
Engage People to Develop their Talents
Trust Each Other
Enjoy Making a Difference
Draws inspiration from our customers by understanding their requirements
Constantly promotes teamwork beyond boundaries and disciplines
Thinks out of the box and adopts a positive attitude towards change
Respects colleagues and treats them in a fair/constructive way
Takes accountability for promises and responsibilities
Continuously looks for ways to recognize and celebrate excellent performance
Language Ability:
Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Ability to effectively communicate with customers and staff to make an accurate assessment of customer and branch needs.
Math Ability:
Ability to verify and calculate figures such as cost, commissions, credit, rebate and profit, understand and interpret financial data and reports and balance sheets.
Reasoning Ability:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, or schedule form. Ability to use sound judgment and problem solving skills to analyze customer, branch and employee problems and to recommend the proper course of action. Ability to organize and prioritize job projects and requirements.
Attendance Demands: The attendance demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Attendance is required Monday through Friday or within normal business hours. The employee will be required to travel to different locations nationally. Employee may be required to work overtime, and occasional Saturdays and Sundays.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands, handle, or feel, required to speak, read and hear English. The employee frequently is required to reach with hands and arms. The employee is occasionally required to stand, walk, climb or balance, and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include ability to adjust focus.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. This is a high stress and fast paced environment.
DISCLAIMER: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Gexpro Services.
Gexpro Services (A VEVRAA Federal Contractor) is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.
Auto-ApplySenior IT Systems Analyst - Manhattan/WMS
Senior information technology manager job in Salisbury, NC
Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.
Primary Purpose
The Solutions Delivery Analyst IV role is designed to serve as a lead technical subject matter expert for assigned systems, services, or applications they deliver & support for specific functional areas. This role will lead Solution Delivery execution of mid to large-sized IT initiatives in partnership with the business driving value for Ahold Delhaize USA & our Brands. In addition to delivering new and innovative solutions for the business, this role will provide complete third level production support, engage with engineers on as needed basis, follow up to ensure all business services are operationally stable, monitor supplier performance and execution. In addition, in this role the Solution Delivery Analyst IV is responsible for making long term recommendations for operational improvements and overseeing implementation of those recommendations to improve overall system stability for identified functional areas. This role is responsible for providing high quality technical support including knowledge updates, configuration and routine application updates, application patch management and overall continuous improvement expectations.
Job Duties & Responsibilities
* Lead Technical SME for WMS systems, services and applications ranging from simple to most complex for an identified functional area.
* Coaches and mentors other members of the functional area to increase overall technical knowledge within the organization
* Responsible for leading primarily mid to large-scale projects including driving the below listed activities:
* Assist the PMO in resource management allocation and budget management associated with assigned project delivery
* Translating business needs identified by either the business and/or production owners into either agile stories or waterfall business requirements.
* Partners with Solution Engineers in building out technical specifications that will deliver on identified business requirements and outcomes
* Works with the business and Quality Assurance in building out test cases/matrices that will ensure proper testing of solutions prior to production deployment
* Execute assigned tasks during System Integration Testing, record passed test cases, provide detailed documentation on failed tests and re-execute tests as needed.
* Work with Solution Engineers on failed test cases and any changes to technical specifications needed to meet solution outcomes
* In partnership with Service Delivery complete RUN Book Documentation and prepare for production support turnover
* Participate in Solution Implementation & Post Production Hyper Care Support
* Responsible for and drives all third level technical support for application and systems services for a specifical functional area
* Technical Support SME for the identified service or application and serves as the technical resolver and knowledge provider. Coaches and mentors lower-level Solution Delivery Analysts on a frequent basis.
* Accountable and responsible for supplier performance to deliver on technical support needs and service level expectations. Manages support relationship for mid to large-size software supplier relationships.
* Responsible for engagement with Engineers and Product Teams to ensure operational support needs are met and responsible for all technical engagement with senior SMEs and suppliers
* Leads root cause analysis on complex issues and recommends and implements opportunities for continuous performance improvement of systems including through suppliers
* Partners with Engineers, Product Teams, and business groups to deliver standard to complex configuration changes and routine Operational changes for the services/applications within established standards
* Leads efforts to determine integration needs, design improvements, and design patterns with Engineers, Developers, Suppliers, and Product teams
* Responsible for identifying and driving end to end proactive improvement through monitoring tools integration, continuous improvement activities and reporting on service availability
* Ensure operational stability of a 24/7/365 grocery retail environment by providing technical support, system monitoring, and issue resolution which may be required during off-hours, weekends, and holidays as needed.
Required Qualifications
* Bachelor's degree in computer science, CIS or related (or equivalent related work experience)
* 8 or more years of equivalent experience in relevant job or field of technology.
* Strong experience working with WMS technologies (Manhattan preferred)
* Experience in an advanced role or technical capacity, leading teams directly or indirectly
* Experience directly responsible for guiding, training or onboarding team members in relevant technologies, capabilities or skills
* Master's the use professional concepts and functional expertise
* Takes on mid to large projects from start to finish and works independently on these efforts with minimal direction required,
* Works on complex problems where analysis of situations or data requires a review of a variety of factors
* Possess an innate desire to produce quality work
* Has the desire and ability to trace issues to their source-even when those issues lie outside the boundaries of the code,
* Exercises judgment within defined procedures and practices to determine appropriate action
Preferred Qualifications
* Master's degree in relevant field of study
* Additional trainings or certifications in relevant field of study
* Experience in Agile teams and Product/Platform based operating model.
* Experience in leading teams or advancing technical capability in teams.
* Experience in retail or grocery preferred.
ME/NC/PA/SC Salary Range: $92,640 - $138,960
IL/MA/MD/NY Salary Range: $106,480- $159,720
Actual compensation offered to a candidate may vary based on their unique qualifications and experience, internal equity, and market conditions. Final compensation decisions will be made in accordance with company policies and applicable laws.
At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent. Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies.
We offer an experience where our associates are valued; Diversity, Equity, Inclusion and Belonging are infused in our business and our employees are representative of the communities that we serve. We believe in total wellness, which encompasses a blend of physical, financial and emotional wellness.
We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.
IT - Manufacturing Management Program (July 2026)
Senior information technology manager job in Mooresville, NC
The MacLean-Fogg Manufacturing Management Program (MMP) is a rigorous two-year leadership development program designed to prepare recent graduates for impactful careers in manufacturing. Starting in July 2026, participants will complete two one-year rotations at different U.S. facilities (see our locations). While preferences are considered, participants must be open to placement anywhere.
At MacLean-Fogg, we've thrived for over a century by continuously innovating across automotive and industrial markets. Our success is powered by people and enabled by technology. Today, our Information Technology (IT) team is at the core of transforming how we make, move, and measure everything we build.
Hear from Larry about his experience in the Manufacturing Management Program:
View Video →
Compensation & Benefits
$75,000 annual salary-competitive for recent graduates and paired with a structured leadership development experience.
All relocation costs fully covered for both rotations.
Comprehensive benefits package including healthcare, 401(k), and wellness programs.
Investment in your growth: executive mentorship, leadership workshops, and career coaching.
The opportunity to join a company celebrating 100 years of innovation and ready for future growth.
What You'll Gain
First-hand experience at the intersection of IT and manufacturing operations.
Exposure to cybersecurity, ERP systems, cloud computing, and digital transformation.
Mentorship from IT and operations leaders.
Development of both technical and leadership skills through strategic projects.
Career pathways toward IT Business Analyst, Systems Engineer, or IT Project Manager roles.
Day-to-Day Experience
Collaborate with plant teams to implement technology-driven process improvements.
Support system upgrades, data security initiatives, and ERP implementations.
Develop tools that improve efficiency, data visibility, and decision-making.
Lead IT projects that enhance cybersecurity resilience and digital manufacturing adoption.
Contribute to a capstone project that directly impacts how MacLean-Fogg operates in the digital age.
Participate in community engagement projects that reflect MacLean-Fogg's values.
Qualifications
Bachelor's or master's degree in Information Systems, Computer Science, Cybersecurity, or related field (completed within the last 12 months).
Candidates must have less than one year of full-time, post-graduate professional work experience at the start of the program AND have graduated with a bachelor's or master's degree in 2025 or 2026.
GPA of 3.0 or higher.
Demonstrated leadership through internships, student orgs, or project teams.
Strong technical, analytical, and communication skills.
Agile mindset with creativity and problem-solving focus.
Must be willing to travel and relocate across the U.S.
Ability to lift 50 lbs. (with assistance/tools) and perform some physical tasks in a plant environment.
Apply today and help build the future of digital manufacturing.
Engagement Manager
Senior information technology manager job in Greensboro, NC
FLSA CLASSIFICATION: Salary, Exempt
SALARY RANGE: $36,000 - $41,000 annually
Hybrid role based in Greensboro Service Center & within assigned territory.
SUMMARY OF POSITION
The Engagement Manager is accountable for reaching or exceeding membership targets in assigned jurisdiction by developing, implementing and assessing comprehensive, full-cycle, year- round recruitment and retention strategies to increase girl and volunteer membership. They develop and foster community partnerships with key stakeholders (school systems, business partners, community centers, etc.) to enhance recruitment opportunities. The Engagement Manager is responsible for membership lead identification and conversion, new volunteer recruitment and retention through onboarding/orientation and new leader first-year experience and ensuring operational health and growth of assigned service units.
ACCOUNTABILITIES
Research and analyze community demographics, membership statistics and needs and develop, design and conduct recruit and retention plan for girl and volunteer membership growth in designated geographic areas.
Cultivate relationships with appropriate community leaders, organizations and businesses to increase the visibility of Girl Scouting in the community and provide recruitment opportunities.
Establish and maintain appropriate volunteer support teams (service unit teams) to accomplish key priorities for recruitment and retention by selecting, appointing, supporting and coaching service unit specialists/service team volunteers to support troop level volunteers in providing troop-level programming.
Ensure membership leads are successfully followed through the conversion pipeline, resulting in membership, including placement in troop or as an individually registered member.
In partnership with the Girl Scout Experience Team, deliver new volunteer onboarding and orientation and develop and implement appropriate strategies to support first-year volunteers to enhance retention.
Develop and leverage strategies to support the troop and service unit volunteer experience.
Recruit, orient and provide placement opportunities for short-term, episodic volunteers in partnership with the Experience team.
Serve as the main point of contact for assigned service units/geographic area volunteers for support services and resources and to provide pertinent information between service areas and council staff.
Engage cross-functionally with teammates to fully support annual council membership recruitment and retention plans.
Participate actively in developing environments that foster diversity, equity, inclusion and access through words, actions and attitude. Ensure work plans are designed to enhance the diversity of our membership.
Perform other duties as necessary or assigned.
Requirements
Core Competencies
Sales Ambition & Drive
Achieve Results
Problem Solving
Critical Thinking
Project Management
Relational Intelligence
Time Management
Marketing Knowledge
Communication
Qualifications
Bachelor's degree in marketing, communication, non-profit management, leadership or related field or an equivalent combination of education and directly related experience.
Experience in membership development and recruitment or a similar sales model.
A successful track record in achieving sales-related goals and in delivering complex projects in a timely, accurate manner.
Experience and comfort with data-driven decision-making.
Ambition, drive and sense of urgency to achieve membership goals (sales).
Strong verbal and written communication skills; comfort and ability to present to audiences of a variety of sizes and demographics.
Willingness and ability to work regular and varied hours, including frequent evenings and some weekends.
Experience with a variety of software including Microsoft Office is required. Salesforce or other CRM software experience is highly preferred.
Additional Requirements
Subscribe to the principles of the Girl Scout Movement and become and remain a registered member of GSUSA, Girl Scouts Carolinas Peaks to Piedmont.
Successfully pass criminal and driver background investigation.
Valid state-issued driver's license, valid auto insurance, acceptable driving record and access to a vehicle on a daily basis and willingness and ability to travel throughout the council's geographic area.
PHYSICAL DEMANDS & WORK ENVIRONMENT
The employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls, including the operation of computer keyboard, calculator, copier machine and other office equipment; reach with hands and arms; climb stairs; balance; bend and stoop, kneel, crouch or crawl; talk or hear within normal range for telephone use. The employee must occasionally lift and/or move up to 35 pounds. The employee must have close visual acuity to perform activities such as viewing a computer terminal, preparing and analyzing data and figures and extensive reading. The employee must be able to operate a passenger car and drive throughout the assigned territories on a regular basis.
DISCLOSURE & ACKNOWLEDGEMENT
The statements above reflect the essential functions and qualifications for this job but should not be considered an all-inclusive listing. Employees may be asked to perform other duties as needed to ensure the smooth functioning of Council operations. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Salary Description $36,000 - $41,000 annually
Sr. IT Systems Analyst OMS
Senior information technology manager job in Greensboro, NC
The Sr. IT Systems Analyst will provide hardware and software support for workstations, servers, networks, applications, and relational databases. The IT Specialist will ensure all information systems are reliable, stable, and highly available by performing system administration, monitoring, and performance tuning, and by resolving complex service requests from end users.
Duties and Responsibilities
* Troubleshoot and resolve security, configuration, and performance issues related to the ERP system.
* Perform minor to moderate programming changes to reports, workflow, and screen customizations.
* Administer server, network, application, and database systems.
* Manage and maintain an inventory of server, database and/or network related equipment and licenses.
* Build, configure, upgrade, and install server and network systems.
* Install, configure, and maintain application and relational database systems.
* Monitor and complete performance tuning of server, database, application, and network systems.
* May travel to branch locations to install equipment and perform end user training.
* Provide technical analysis and support of complex production problems and workstation issues for server, network, application and database systems.
* Provide adequate security and back-ups for server, database, application, and network systems.
* Interface with vendors for hardware and software repair, support, maintenance, and quoting.
* Provide reporting on inventories, licensing, systems performance, and availability.
* Provide status updates and reports on service requests and project tasks.
* Create and maintain project plans.
* Administers and coordinates activities and processes in the IT function. May provide "team lead" support to the department.
Skills and Qualifications
* Technical understanding of hardware, operating systems, and networking.
* Technical understanding of print services, network security, storage, applications, and databases.
* Technical understanding of cloud-based application administration, such as Office 365, Exchange, and Azure.
* Technical understanding of voice and data communications, including experience with VOIP setup.
* Basic knowledge of network scripting and database queries using tools such as PowerShell and SQL.
* Working knowledge of Microsoft Office 365 desktop applications.
* 4-year degree in computer science or related field of study, or 4 - 6 years prior work experience as an IT Specialist or related role.
* Ability to concentrate and maintain productivity in pressure situations.
* Ability to self-manage work schedule and complete tasks on time.
* Strong analytical, troubleshooting, and problem-solving skills.
* Strong organizational skills.
* Strong interpersonal and communication skills, both oral and written.
* Good documentation skills.
* Good phone skills.
* Professional certifications such as Microsoft MCP, MCSE, MCSA, or CCNA, preferred.
* Experience in customer support, computer operations, systems administration, or other information systems-related areas, preferred.
* Working knowledge of high-level programming language, preferred.
Physical Requirements
* Ability to lift 20 lbs. as needed.
* Ability to bend, stand, climb, twist, and stoop for extended periods of time.
* Ability to perform sedentary work, including sitting for extended periods of time.
* Ability to operate standard office equipment.
* Have good vision of 20/30 with corrective lenses.
* Ability to maintain coordination of hand and finger movements to grasp and manipulate objects with precision.
* Travel as needed to accomplish desired results. Overnight travel may be required occasionally.
Subject to environmental conditions that occur indoors and outdoors, which include but are not limited to exposure to changing temperatures, loud noises, vibration from the use of equipment, and the following:
* Hazards: Variety of physical conditions, such as proximity to moving mechanical parts, electrical current, exposure to high heat or exposure to chemicals.
* Atmospheric conditions: One or more of the following conditions that affect the respiratory system or the skin - fumes, odors, dust, mist, gases or poor ventilation.
* Oils: there is air and/or skin exposure to oils and other cutting fluids.
Lead IT Analyst/Programmer
Senior information technology manager job in Winston-Salem, NC
Position Classification Title IT Applications Professional, Programmer Analyst Sr. FLSA Exempt Position Class 89564 This is an internal job posting, available only to current employees of Winston-Salem State University.
Lead IT Analyst/Programmer
The Lead IT Analyst/Programmer will report to the IT Manager of the Application Administration Services unit. The Application Administration Services unit maintains the portfolio of software tools and applications that support business operations and teaching and learning environments.
Responsibilities of the Lead IT Analyst/Programmer include:
* Assisting in defining business strategies and identifying strategic opportunities for long-term success
* Developing and enforcing internal policies and procedures
* Leading and managing projects from the initial request and specification creation to resolution and end-user training.
* Create project timelines and documentation and engage in data modeling
* Serve as an administrator for CRM, analytical, and academic support applications including TeamDynamix, WebFOCUS, Power BI, and Xtender.
* Develop IT solutions for business needs and create applications for business and functional programs
* Maintain high-level expertise in application development and system integration.
* Provide analytical support, including business process review and software performance testing.
* Evaluate software, recommend improvements, and ensure data integrity.
* Support ongoing application modifications to meet department and university goals.
As part of an agile, high-performance team with expanding responsibilities, the Lead IT Analyst/Programmer will work in a very collaborative and dynamic environment to design, develop, and administer applications. This position will also collaborate with other campus personnel and vendors to identify areas of service improvements and potential future enhancements based on strategic planning initiatives, and technician and customer requests and feedback.
The ideal candidate will demonstrate excellent interpersonal and communication skills, and demonstrate the ability to work with minimal supervision. The ideal candidate is proactive and passionate about meeting or exceeding customer expectations.
Position Information
Position Number 211408 Working Position Title Lead IT Analyst/Programmer Building and Room No.
Elva Jones Computer Science Bldg, Suite 1111.
Appointment Type Permanent Full-Time If Time Limited. No Appointment Length. Permanent Full-Time
Requirements and Preferences
Position required to work during periods of adverse weather or other emergencies Not Mandatory Normal Work Schedule
M-F 8am-5pm, occasional weekend work required.
Department Required Skills
* Bachelor's degree in computer science or equivalent education and experience AND
* Four to five years of direct programming experience
Preferred Years Experience, Skills, Training, Education
* Master's degree in computer science, information technology or related area
* Seven years of experience in the information technology field in a similar role.
* Prior experience in a higher education environment
* Demonstrated expertise in IT customer service, with highly professional communication and ability to analyze and translate non-technical client needs into technological solutions
* Demonstrated experience with process improvement and finding technological solutions for business problems
* Excellent verbal and written communication skills to convey ideas, facts, and opinions to stakeholders and non-technical end users
* Experience with analysis and design of process description, logic, diagnostics, and problem solving.
* Thorough knowledge and understanding of programming languages, syntax structures, and data management techniques.
* Thorough knowledge and understanding of application, database, and web design and development concepts and standards.
* Experience with application programming interfaces and application integration tools.
Required License or Certification Valid US Driver's License No Commercial Driver's License Required No Physical Required No List any other medical/drug tests required
Posting Details
Posting Details
Internal Posting Only Yes Time Limited Position No Appointment Length Salary Commensurate with education and experience Open Date 12/12/2025 Close Date 01/07/2026 Open Until Filled No Special Instructions Summary
Our agency supports second-chance employment for individuals who were previously incarcerated, or Justice-involved. We invite all potential applicants to apply for positions for Which they may be qualified.
Please Note:
* A criminal background check will be conducted on the candidate finalist prior to the offer of employment.
* If no applicants apply who meet the required competency and T&E requirements, then management may consider other applicants.
* Salary will be determined based on competencies, equity, budget, and market considerations.
* Resumes will not be accepted in lieu of completing an electronic application. The application must be completed in full detail (including work history) for your qualifications to be considered.
* Failure to complete the application completely may result in you not being considered for the vacant position.
* Your application for the position will not be completed until you receive an online confirmation number at the end of the process of applying for a position.
* If you have general questions about the application process, you may contact Human Resources at ************. Individuals with disabilities requiring disability-related accommodation in the application and interview process, please call ************.
NQ Implementation Project Manager
Senior information technology manager job in Greensboro, NC
Newport, an Ascensus company, helps employers offer their associates a more secure financial future through retirement plans, insurance and consulting services. Newport offers comprehensive plan solutions and consulting expertise to plan sponsors and the advisors who serve them. As a provider and partner, Newport is independent, experienced, and responsive.
Job Summary: Responsible for the critical role of project management and onboarding of new conversions and implementations onto the Newport platform.
Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
* Serves as the primary point of contact for plan sponsors, advisors and internal Newport teams to successfully on-board client plans onto Newport platform.
* Identifies, creates, and executes efficient project timeline and client facing deliverables.
* Works with plan sponsors, internal/external consultants, and prior service providers to successfully convert plan data, assets and liabilities.
* Schedules and leads weekly checkpoint calls with clients and external partners to provide project status update and to discuss open items. Maintains and organizes client-meeting materials such as agenda, minutes and timeline.
* Understands legal plan documents, implementation process and translates client requests into actionable tasks.
* Research and understands client on-boarding process, plan setup and project documentation needs. Works closely with cross-functional support teams to resolve system setup and configuration issues.
* Takes ownership and facilitates resolutions to client questions/issues using the available internal and external resources.
* Prepares client data with use of Excel formulas/tools, including but not limited to: data extracts, data formatting, data manipulation and editing to ensure completeness and accuracy to ensure compliance with contractual requirement and client expectation.
* Prepares the necessary documentations for initial plan set up and provide post implementation assistance by developing accurate and detailed administration manuals outlining processes and procedures related to the project/case.
* Manages multiple case assignments, different clients, changing priorities to manage and prioritize project needs.
* Consistently meets and/or exceeds performance expectations, working under pressure in a very fast paced, demanding environment, continuously under tight deadlines
* Focuses on learning in everyday activities and events
* Collaborates with and openly shares knowledge with colleagues
* Regular, reliable, and punctual attendance
Management Responsibilities
* None
Required Education, Experience and Certificates, Licenses, Registrations
* 5 - 7 years in the retirement plan industry. Knowledge of non-qualified deferred compensation plans a plus, as well as understanding of various retirement plans, market operation, and general retirement plan practices.
* Project Management experience,
* Advanced Excel skills
Preferred (but not required) education or skills for this role
* Bachelor's degree from four-year college or university in related field
* In-depth knowledge of implementation and conversions of retirement plans
Competencies
* Builds Collaborative Relationships
* Commitment to Excellence
* Detail Oriented
* Excellent Verbal and Written Communication Skills
* Integrity
* Personal Credibility
* Planning and Organizing
* Problem Solver
* Resourceful
* Team Player
* Time Management
* Analytical
TRAVEL: Up to 5%.
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate ****************** ****************** email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website.
For all virtual remote positions, in order to ensure associates can effectively perform their job duties with no distractions, we require an uninterrupted virtual work space and there is also an expectation of family care being in place during business hours. Additionally, there is an internet work speed requirement of 25 MBps or better for individual use. If more than one person is utilizing the same internet connection in the same household or building, then a stronger connection is required. If you are unsure of your internet speed, please check with your service provider. Note: For call center roles specifically, it is a requirement to either hardwire your equipment directly to the internet router or ensure your workstation is in close proximity to the router. Please ensure that you are able to meet these expectations before applying.
Ascensus provides equal employment opportunities to all associates and applicants for employment without regard to ancestry, race, color, religion, sex, (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, national origin, age, physical or mental disability, medical condition (including cancer and genetic characteristics), marital status, military or veteran status, genetic information, sexual orientation, criminal conviction record or any other protected category in accordance with applicable federal, state, or local laws ("Protected Status").
AUTP IT Project Manager, Greensboro NC
Senior information technology manager job in Greensboro, NC
**City** Greensboro **Role Type** Fixed Term **WHO WE ARE** ITG Brands is the third-largest tobacco company in the USA with offerings of some of the most well-known cigarette, cigar, and e-vapor brands. As a member of the globally recognized Imperial Brands PLC family, we are a forward-thinking partner with operational integrity.
ITG Brands is committed to putting consumers at the center of what we do, while creating an innovative workplace where inclusion, creativity, and bold thinking drive progress. This empowers us to bring our true selves to work, to collaborate more effectively through showing our passion and being confident to bring new ideas to the table.
We are not afraid to seize opportunities and make things happen - both individually and collaboratively. We strive to exceed expectations by seeing things differently and doing things differently. This truly is a place where we all share a challenger mindset which drives our success.
**What You Will Do**
- JOB SUMMARY
Imperial is embarking on an exciting and significant Business Transformation Program underpinned by SAP S/4 HANA. Through the Unify program, Imperial aims to drive process and data standardisation and simplification. This program will be delivered over a multi-year period with global geographic reach using a hub and spoke architecture to ensure a full E2E solution.
Reporting to the IT Tower Lead - US the Unify US Integration Project Manager will be responsible for the successful delivery of all associated integration (via legacy technology) and remediation of spoke systems connecting to the Unify Core S4 system/s.
The successful candidate will have extensive experience in delivering complex integration projects from design through build, test and into deployment. Great communication skills, ability to track multiple streams of work and attention to detail and governance is key. Being a US delivery with significant global resources, the candidate must be willing to amend working hours over the period to achieve an adequate overlap to enable working between local and global teams. SAP and/or manufacturing experience is beneficial
- WHAT YOU WILL DO
_(This list is not exhaustive and may be supplemented as necessary by the Company)_
+ Lead the design, build, integrated test and overall delivery of integrations and remediations of the spokes systems connecting to the S4 Core for the US rollout.
+ Development and maintenance of the integration/spoke deployment plan in synchronization with the wide Unify deployment plan.
+ Own and drive the delivery of integrations via ESB/approved technologies, data transformations and remediation of spoke systems working with a combination of the Programme team, internal IT teams, external vendors and delivery partners.
+ Provide detail metrics and reporting on status, risks and issues, including mitigations.
+ Perform other job-related duties as assigned.
**Qualifications**
- REQUIRED MINIMUM QUALIFICATIONS:
Education and Experience:
+ Bachelor's degree in Information Systems, or related field of study with 7+ years IT work experience **OR** Associate's degree in Information Systems or related field of study with 9+ years IT work experience
+ Deep integration project management and deployment with complex programs
+ Manufacturing/CPG/FMCG
+ Must be 21 years of age or older
Knowledge of:
+ Intermediate to Advanced proficiency with Microsoft Office (Outlook, Word, Excel, & PowerPoint) and Microsoft Teams
+ ERP global template design (hub and spoke architecture)
+ SAP S/4 HANA (preferred)
+ Modern integration technologies (preferred)
Skilled in:
+ Verbal and written communication
+ Deep reporting and governance oversight
+ Attention to detail
+ Effective time and task management
+ Multitasking capabilities
+ Leadership/team building
+ Flexibility and adaptability
Ability to:
+ Communicate with business stakeholders and technical audiences effectively
+ Plan, organize, prioritize, and manage projects
+ Dive into detail to rectify blockers while also operating at higher levels to provide insights and areas of focus to senior management
+ Maintain effective working relationships
+ Demonstrate critical thinking
+ Prioritize assignments, workload, and manage time accordingly
+ Learn and understand business practices and needs
+ Travel, as needed
**Work Environment and Physical Demand**
**What We Offer**
- Competitive benefits package that includes medical/dental/vision/life insurance/disability plans
- Dollar for dollar 401k match up to 6% and 5% annual company contribution
- 15 Company-paid holidays
- Generous paid time off
- Employee recognition and discount programs
- Education assistance
- Employee referral bonus program
- Hybrid workplace - remote / in office
- Summer hours
- Casual dress policy Monday through Friday
**Applicant Information**
This describes the essential functions of the job at the time the was created, but it is not an exhaustive list of tasks, duties and responsibilities. In addition, the position may evolve or change over time and such changes may not be reflected in the job description until it is next updated.
**ITG Brands and ITG Cigars provides equal employment opportunities.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you have a concern about discrimination in the application or hiring process or you need an accommodation based on religion, disability or pregnancy in the application or hiring process, please contact us at ******************************* .
**SHARE THIS JOB**
The posting for the position for which you are applying highlights key aspects of the position only. It is not a complete description of the position.
All candidates must consent to an independent investigation of their background, references, past employment, education, criminal record, and drug screening. Results of such background checks will be reviewed on a case-by-case basis, giving consideration to the nature of the information reported and its relevance to the specific job being sought before a decision is made using this information.
ITG Brands and ITG Cigars provides equal employment opportunities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you have a concern about discrimination in the application or hiring process or you need an accommodation based on religion, disability or pregnancy in the application or hiring process, please contact us at ******************************* (Talen%74Acquisition%40%69t%67b%72ands.%63om) .
We collect personal information from you in connection with your application for employment with ITG Brands or ITG Cigars. For more information, please see our Privacy Policy (****************************************** . If you are a job applicant from California, additional information can be found on our California Applicant Privacy Notice (******************************************************* . If you have questions, contact us atprivacy@itgbrands.com (priv%61%63y@i%74gb%72ands.co%6D) .
Engagement Manager
Senior information technology manager job in Greensboro, NC
Job DescriptionDescription:
FLSA CLASSIFICATION: Salary, Exempt
SALARY RANGE: $36,000 - $41,000 annually
Hybrid role based in Greensboro Service Center & within assigned territory.
SUMMARY OF POSITION
The Engagement Manager is accountable for reaching or exceeding membership targets in assigned jurisdiction by developing, implementing and assessing comprehensive, full-cycle, year- round recruitment and retention strategies to increase girl and volunteer membership. They develop and foster community partnerships with key stakeholders (school systems, business partners, community centers, etc.) to enhance recruitment opportunities. The Engagement Manager is responsible for membership lead identification and conversion, new volunteer recruitment and retention through onboarding/orientation and new leader first-year experience and ensuring operational health and growth of assigned service units.
ACCOUNTABILITIES
Research and analyze community demographics, membership statistics and needs and develop, design and conduct recruit and retention plan for girl and volunteer membership growth in designated geographic areas.
Cultivate relationships with appropriate community leaders, organizations and businesses to increase the visibility of Girl Scouting in the community and provide recruitment opportunities.
Establish and maintain appropriate volunteer support teams (service unit teams) to accomplish key priorities for recruitment and retention by selecting, appointing, supporting and coaching service unit specialists/service team volunteers to support troop level volunteers in providing troop-level programming.
Ensure membership leads are successfully followed through the conversion pipeline, resulting in membership, including placement in troop or as an individually registered member.
In partnership with the Girl Scout Experience Team, deliver new volunteer onboarding and orientation and develop and implement appropriate strategies to support first-year volunteers to enhance retention.
Develop and leverage strategies to support the troop and service unit volunteer experience.
Recruit, orient and provide placement opportunities for short-term, episodic volunteers in partnership with the Experience team.
Serve as the main point of contact for assigned service units/geographic area volunteers for support services and resources and to provide pertinent information between service areas and council staff.
Engage cross-functionally with teammates to fully support annual council membership recruitment and retention plans.
Participate actively in developing environments that foster diversity, equity, inclusion and access through words, actions and attitude. Ensure work plans are designed to enhance the diversity of our membership.
Perform other duties as necessary or assigned.
Requirements:
Core Competencies
Sales Ambition & Drive
Achieve Results
Problem Solving
Critical Thinking
Project Management
Relational Intelligence
Time Management
Marketing Knowledge
Communication
Qualifications
Bachelor's degree in marketing, communication, non-profit management, leadership or related field or an equivalent combination of education and directly related experience.
Experience in membership development and recruitment or a similar sales model.
A successful track record in achieving sales-related goals and in delivering complex projects in a timely, accurate manner.
Experience and comfort with data-driven decision-making.
Ambition, drive and sense of urgency to achieve membership goals (sales).
Strong verbal and written communication skills; comfort and ability to present to audiences of a variety of sizes and demographics.
Willingness and ability to work regular and varied hours, including frequent evenings and some weekends.
Experience with a variety of software including Microsoft Office is required. Salesforce or other CRM software experience is highly preferred.
Additional Requirements
Subscribe to the principles of the Girl Scout Movement and become and remain a registered member of GSUSA, Girl Scouts Carolinas Peaks to Piedmont.
Successfully pass criminal and driver background investigation.
Valid state-issued driver's license, valid auto insurance, acceptable driving record and access to a vehicle on a daily basis and willingness and ability to travel throughout the council's geographic area.
PHYSICAL DEMANDS & WORK ENVIRONMENT
The employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls, including the operation of computer keyboard, calculator, copier machine and other office equipment; reach with hands and arms; climb stairs; balance; bend and stoop, kneel, crouch or crawl; talk or hear within normal range for telephone use. The employee must occasionally lift and/or move up to 35 pounds. The employee must have close visual acuity to perform activities such as viewing a computer terminal, preparing and analyzing data and figures and extensive reading. The employee must be able to operate a passenger car and drive throughout the assigned territories on a regular basis.
DISCLOSURE & ACKNOWLEDGEMENT
The statements above reflect the essential functions and qualifications for this job but should not be considered an all-inclusive listing. Employees may be asked to perform other duties as needed to ensure the smooth functioning of Council operations. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.