Senior Information Technology Specialist remote jobs - 1,319 jobs
TechOps Analyst - Hybrid IT Support & Automation
Persona 4.3
Remote job
A leading technology company in San Francisco is seeking a TechOps Analyst who will provide essential support for IT operations. The ideal candidate should have 4-6+ years of experience and a strong passion for technology and problem-solving. They will assist employees with technical issues, manage onboarding processes, and contribute to improving internal efficiencies. This role offers a hybrid work model, with benefits including medical and wellness offerings.
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$42k-87k yearly est. 5d ago
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IT Training Specialist - Cerner
Spectraforce 4.5
Remote job
IT Training Specialist
Location: Los Angeles, CA 90032 (? Remote work is acceptable, with a preference for local candidates or those within Pacific or Central Time Zones. **NO EST**)
Duration of Assignment: 6 - Months - Possible Extension
An IT Training Specialist is needed to serve in the capacity of an educator in which s/he will perform a range of educational support roles for newly implemented technology and applications including end user training, new employee training, post implementation optimization and stabilization training, remediation training and instructional design and development of a collection of educational settings such as computer lab learning, eLearning, webinars, classroom, large conference rooms, etc. The Training Specialist will also be responsible for small project management initiatives and investigation intermittent technical problems.
Minimum Education:
• Bachelor's Degree Degree in a related field required.
Minimum Experience:
• Minimum 3 years of proven IT training experience, preferably in a healthcare setting.
• Competency in both Ambulatory and Inpatient Cerner clinical bundle of applications
• Proficiency in of Microsoft Office suite of applications including but not limited to Word, Excel, PowerPoint, Office, and Visio
• Experience training business applications such as ServiceNow, Kronos, Lawson, etc. a plus
• Ability to understand business and clinical application workflows
• Experience writing eLearning scripts a plus
• Hands-on experience developing a range of training materials including but not limited to participant guides, job aids, quick reference guides, short video tutorials
• Experience utilizing SnagIt
• Experience working in large and dynamic project environment preferred
• Proven track record of excellence as a professional
Accountabilities:
• Present information, using a variety of instructional techniques and formats such as role playing, team exercises, group discussions, videos and lectures.
• Schedule classes based on availability of classrooms, equipment, and instructors.
• Create “self paced” learning avenues using video, audio and other computer based learning tools.
• Organize and develop, or obtain, training procedure manuals and guides and course materials such as handouts and visual materials.
• Develop specific classroom style training programs for new applications and hardware.
• Monitor, evaluate and record training activities and program effectiveness.
• Evaluate training materials prepared by departmental instructors, such as outlines, text, and handouts.
• Assess training needs through surveys, interviews with employees, focus groups, and/or consultation with managers, or endusers.
• Design, plan, organize and direct orientation and training for employees on InformationTechnology applications.
• Keep up with technology developments in area of expertise by reading current journals, books and magazine articles.
$85k-120k yearly est. 15h ago
Remote Window Shade Automation Specialist - Western US
Draper, Inc. 4.7
Remote job
A family-owned automation company is looking for a Window Shade Automation Specialist to work remotely across various territories. The role involves project management, dealer support, and technical training to ensure customer satisfaction and successful installations. Candidates should have a strong mechanical and electrical aptitude, along with excellent communication skills. A competitive salary and comprehensive benefits package are offered.
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A specialized professional services firm is seeking a Senior Manager to lead client engagements and mentor teams in San Francisco. The role involves direct client interaction, project management, and enhancing firm relationships. Candidates should have over 7 years of public accounting experience, preferably with a CPA and a strong technical accounting background. Opportunities for growth and a collaborative culture are emphasized, including flexible working arrangements.
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$139k-184k yearly est. 1d ago
Remote Entry-Level IT Specialist (Veteran-Friendly) Michigan
Evolve Systems
Remote job
We're seeking Michigan-based veterans to join our IT team. If you were honorably discharged between 2012 2025, this entry-level IT role is designed to give you hands-on training and support as you transition into a civilian IT career. Responsibilities Include
Set up and maintain computer systems and networks
Troubleshoot and resolve basic technical issues
Learn installation and configuration of hardware/software
Follow cybersecurity and data protection procedures
Work as part of a remote IT team
Ideal Candidate
Veteran discharged 2012 2025
No prior IT experience necessary
Strong teamwork and communication skills
Eager to learn and develop technical skills
Compensation & Benefits
Pay: $26 $33/hr
Flexible remote work options
Paid IT training and certifications
Veteran-friendly environment and career advancement
Apply today and start your next mission a successful career in IT!
$26-33 hourly 4d ago
Mortgage Technology Support Analyst II
Lower LLC 4.1
Remote job
Here at Lower, we believe homeownership is the key to building wealth, and we're making it easier and more accessible than ever. As a mission-driven fintech, we simplify the home-buying process through cutting-edge technology and a seamless customer experience.
With tens of billions in funded home loans and top ratings on Trustpilot (4.8), Google (4.9), and Zillow (4.9), we're a leader in the industry. But what truly sets us apart? Our people. Join us and be part of something bigger.
Job Description:
The Mortgage Technology (MT) Support Analyst II plays a key role in supporting, troubleshooting, and optimizing mortgage technology systems that drive the loan lifecycle from application to closing. This position serves as an advanced resource for diagnosing and resolving technical issues, maintaining user functionality, and supporting system improvements. The MT Support Analyst II partners closely with business users, technology teams, and leadership to ensure seamless operations and continuous improvement of mortgage technology tools.
Pay Range: $32-36/hr
Duties and Responsibilities:
Provide advanced analysis, troubleshooting, and resolution for end-user support requests across LOS, POS, and Process Automation systems.
Monitor ticket trends, identify recurring issues, and recommend process or training improvements.
Escalate and collaborate with development and product teams for complex system issues.
Assist with system administration tasks, including user setup, maintenance, and access management.
Support communication and training related to technology changes, enhancements, or system outages.
Maintain system documentation to capture solutions, root causes, and best practices.
Participate in special projects as a subject matter expert and provide input on process improvements.
Deliver exceptional customer service and serve as a trusted support resource for end users.
Position Specifications/Requirement:
Associate's or Bachelor's degree in IT, Business, or related field, or equivalent work experience.
1-3 years of experience in technical support, preferably in a help desk, mortgage technology, or financial services environment.
Familiarity with mortgage industry processes and exposure to supporting ICE's Encompass software (experience with the desktop version of Encompass LOS and Ncino strongly preferred).
Strong problem-solving, analytical, and troubleshooting skills.
Excellent communication skills, with the ability to explain technical concepts to non-technical users.
Proven ability to prioritize and manage multiple requests in a high-volume, fast-paced environment.
Customer-focused mindset with strong organizational skills and attention to detail.
Lower provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Privacy Policy
$32-36 hourly Auto-Apply 9d ago
Managed IT Help Desk Tier 1
Dex Imaging 3.7
Remote job
DEX Imaging is a leading provider of document handling equipment and services with multiple offices and locations throughout the United States. We are the nation's largest independent provider of office technology. We are the industry leader in delivering excellent customer service every time and we do this by hiring and training great people.
Job Description:In your role as a Managed IT Help Desk Tier 1, your primary responsibility will be to provide technical software, hardware, and networking problem resolutions to DEX Imaging's Managed IT clients by performing question/problem diagnosis and providing remote support solutions in a call center environment. Your role will also require the setup and deployment of client hardware at client sites as well as any onsite troubleshooting required that can not be completed remotely. This position requires critical thinking, strong interpersonal and customer service skills, and the ability to work in a team-oriented environment. Job Responsibilities:
Examples of key duties are interpreted as being descriptive and not restrictive in nature.
Identifies, diagnoses, and resolves any assigned support requests
Answer incoming service calls part of cell center queue, gather client information, and create support request within PSA system
Provides one-on-one end-user problem resolution over the phone
Assists in the configuration and imaging of end-user PC desktop hardware, software and peripherals
Oversees timely repair of PC computer equipment covered by third-party vendor maintenance/warranty agreements
On-going self-training to preserve professional skillsets required to perform job duties
Provide after-hour support for clients during scheduled on-call rotation
Assist in Managed IT Projects as instructed by Project Team Manager
Assists in creating materials/documentation for end-user frequently asked questions (FAQs)
Train users on network login, printing, accessing network shares, printing, scanning and software applications
Maintain effective communication with other technicians and management with regards to events and changes transpiring at client sites
Communicate with client at all levels from IT personnel to C-Suite and to understand business issues in context of IT issues
Takes ownership of tasks and follows through to ensure complete resolution
Takes a personal interest in, and responsibility for, quality of work performed, or work associated with
Willingness to recognize when it is necessary to ask for technical expertise from others without unnecessarily burdening other team members
Provide accurate time estimates for how long a task will take to complete
Understand that the success of individuals is measured by the success of their teams
Qualifications:
Excellent verbal and written communication skills
1-3 years experience providing IT support to end users
Managed IT Services experience desirable
Experience with administration of Microsoft desktops, Microsoft servers, Active Directory, Group Policy, Microsoft Office, and Microsoft 365
Experience leveraging PSA ticketing system and RMM tools for remote management
Certifications such as CompTIA A+ are desirable
Work Week Format:
Work Schedule is Monday through Friday from 8:00 AM to 5:00 PM EST in our Network Operations Center (NOC)
Remote Work Schedule varies based on scheduling and approval by Service Manager
Lunch schedule varies on team availability and is limited to one hour
Attendance to training or called meetings is mandatory
Mandatory on-call rotation schedule as required
$31k-40k yearly est. Auto-Apply 60d+ ago
IT & Cybersecurity Specialist - USGS Federal Systems (REMOTE)
Xcellent Technology Solutions 3.6
Remote job
Work at the intersection of mission and technology - protecting systems that literally map the nation. Secure the backbone of national geospatial data that supports everything from disaster response to environmental research and infrastructure planning!
This is your chance to join a high-impact team responsible for securing the infrastructure behind The National Map-one of the United State Geological Survey's (USGS) flagship programs. This role is critical to maintaining the integrity and availability of vital elevation data used nationwide for science, safety, and sustainability. Joining us as a key member of the cybersecurity operations, you will collaborate directly with USGS stakeholders, IT administrators, and Department of the Interior (DOI) security teams. You'll assist in tracking, remediating, and preventing security threats across a complex ecosystem of desktops, laptops, servers, and enterprise systems. Join us in supporting USGS and be a part of a thoughtful, experienced team that values precision, proactive problem-solving and professional growth while supporting a federal science mission with long-term national significance!
Requirements
Must have the ability to receive / maintain a favorable adjudicated Public Trust investigation (US Citizen or Lawful Permanent Resident for at least 3 years)
You have achieved a Bachelor's Degree + 5 years of relevant experience with hands-on cybersecurity or system security experience in order to understand system interdependencies, identifying risks, and implementing practical, compliant security controls.
Demonstrated expertise in vulnerability remediation, log analysis and risk assessment in order to monitor, analyze, prioritize, and resolve vulnerabilities to maintain system authority to operate (ATO) and ensure mission continuity.
Experience in patch management and verification to ensure systems remain protected against known threats and compliant with USGS's enterprise patching schedule.
Strong understanding of federal compliance frameworks (i.e., STIG) to support system hardening, compliance tracking, and audit preparedness throughout the system lifecycle.
Clear communication and cross team coordination as you must be comfortable working across distributed teams, communicating clearly with system owners, engineers, and federal stakeholders to explain risks, outline remediation steps, and coordinate implementation.
Nice to Have Industry Certifications
Security +, CISSP, Certified Ethical Hacker, or equivalent
If you are ready to grow in a high-trust environment where your expertise is valued, your ideas heard, and your curiosity is encouraged and ready to shape the future of national geospatial data - securely, send your resume in today!
*PLEASE NOTE: Health benefits are not offered
$59k-85k yearly est. Auto-Apply 35d ago
Manager, IT Support
Faire 3.8
Remote job
Faire is an online wholesale marketplace built on the belief that the future is local - independent retailers around the globe are doing more revenue than Walmart and Amazon combined, but individually, they are small compared to these massive entities. At Faire, we're using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe. Picture your favorite boutique in town - we help them discover the best products from around the world to sell in their stores. With the right tools and insights, we believe that we can level the playing field so that small businesses everywhere can compete with these big box and e-commerce giants.
By supporting the growth of independent businesses, Faire is driving positive economic impact in local communities, globally. We're looking for smart, resourceful and passionate people to join us as we power the shop local movement. If you believe in community, come join ours.
About this role
Faire is looking for a Manager, IT Support to lead and develop our global IT Support team across Waterloo, Toronto, London, New York, and San Francisco. This role blends people leadership, operational excellence, and data-driven management, helping shape how Faire delivers world-class IT support at scale.
You'll coach and motivate a distributed team to deliver exceptional service, build cohesion across regions, and ensure our processes, tools, and automations evolve with the company's growth. The ideal candidate thrives on using metrics and dashboards to drive accountability, improve performance, and continuously raise the bar for how IT enables Faire's employees.
If you're a forward-thinking leader who loves building strong teams, simplifying complex operations, and turning data into action, this role is for you.
This role is NOT eligible for hybrid work. You will be required to come into office 5 days a week.
What you'll do
Lead and coach a global IT Support team across four offices, building alignment, accountability, and a shared sense of purpose.
Develop and track key metrics and SLAs, building and using dashboards to measure success and identify opportunities for improvement.
Drive operational excellence by designing scalable processes and playbooks that ensure consistent service worldwide.
Promote automation and efficiency, leveraging modern tools to reduce manual effort and improve responsiveness.
Collaborate with IT Leadership on global initiatives that enhance employee experience and streamline IT operations.
Serve as a hands-on leader, assisting with complex escalations and ensuring long-term, root-cause solutions.
Foster a culture of continuous improvement, where the team uses feedback and data to evolve how we work.
Partner cross-functionally with teams like Workplace, People Ops, and Engineering to deliver a seamless technology experience for all Faire employees.
Qualifications
7+ years of IT Support experience, with 3+ years managing or leading teams.
Proven success managing global or multi-site IT operations in a fast-paced environment.
Demonstrated ability to build and manage metrics, SLAs, and dashboards that drive accountability and performance.
Experience coaching, developing, and motivating teams through clear goals and measurable outcomes.
Strong understanding of Mac environments, SaaS applications, and collaboration tools (Google Workspace, Atlassian, Zoom, Slack, etc.).
A forward-thinking mindset with enthusiasm for improving processes and implementing automation.
Excellent communication skills and the ability to lead with empathy and influence across time zones.
Salary Range
San Fransisco : the pay range for this role is $131,000 to $180,500 per year.
This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The base pay range provided is subject to change and may be modified in the future.
Hybrid Faire employees currently go into the office 3 days per week on Tuesdays, Thursdays, and a third flex day of their choosing (Monday, Wednesday, or Friday).
Additionally, hybrid in-office roles will have the flexibility to work remotely up to 4 weeks per year. Specific Workplace and InformationTechnology positions may require onsite attendance 5 days per week as will be indicated in the job posting.
Applications for this position will be accepted for a minimum of 30 days from the posting date.
Why you'll love working at Faire
We are entrepreneurs: Faire is being built for entrepreneurs, by entrepreneurs. We believe entrepreneurship is a calling and our mission is to empower entrepreneurs to chase their dreams. Every member of our team is taking part in the founding process.
We are using technology and data to level the playing field: We are leveraging the power of product innovation and machine learning to connect brands and boutiques from all over the world, building a growing community of more than 350,000 small business owners.
We build products our customers love: Everything we do is ultimately in the service of helping our customers grow their business because our goal is to grow the pie - not steal a piece from it. Running a small business is hard work, but using Faire makes it easy.
We are curious and resourceful: Inquisitive by default, we explore every possibility, test every assumption, and develop creative solutions to the challenges at hand. We lead with curiosity and data in our decision making, and reason from a first principles mentality.
Faire was founded in 2017 by a team of early product and engineering leads from Square. We're backed by some of the top investors in retail and tech including: Y Combinator, Lightspeed Venture Partners, Forerunner Ventures, Khosla Ventures, Sequoia Capital, Founders Fund, and DST Global. We have headquarters in San Francisco and Kitchener-Waterloo, and a global employee presence across offices in Toronto, London, and New York. To learn more about Faire and our customers, you can read more on our blog.
Faire provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression.
Faire is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs. To request reasonable accommodation, please fill out our Accommodation Request Form (**************************
Privacy
For information about the type of personal data Faire collects from applicants, as well as your choices regarding the data collected about you, please visit Faire's Privacy Notice (******************************
$131k-180.5k yearly Auto-Apply 8d ago
Senior Business Applications Specialist - Remote
Specialtycare 4.1
Remote job
SpecialtyCare continues to grow and we'd like you to grow with us! We are seeking a Senior Business Applications Analyst to join our Information Services team. This position does offer the opportunity to work fully remote! SpecialtyCare is the industry leader in intraoperative neuromonitoring (IONM) services in the US-monitoring over 100,000 cases annually, providing IONM services to over 450 hospitals nationwide, and supporting over 2,300 surgeons. With SpecialtyCare, you will be able to share your acquired expertise with your colleagues and customers, all while providing safer surgery and better outcomes for your patients. Our surgical neurophysiologists are the most experienced in the industry.
ESSENTIAL JOB FUNCTIONS
* Provide second and third-tier level support (after Help Desk) by analyzing, diagnosing and resolving issues for the following applications:
* PeopleSoft General Financial - General Ledger, Asset Management, Account Payables, Travel & Expenses
* PeopleSoft Order to Cash - Order Management, Billing, Account Receivables
* PeopleSoft Supply Chain Management - eProcurement, Purchasing, Inventory
* Create/Review process documents and user guides.
* Provide communication/training to end users.
* Ensure application security.
* Create and utilize advanced queries as needed.
* Act as a liaison between the IT development group and business units.
* Evaluate new applications/functions and identify system requirements.
* Recommend appropriate systems alternatives and/or enhancements to current systems.
* Develop test plans, and coordinate and perform software testing.
* Document system requirements, define scope and objectives, and assist in the creation of system specifications.
* Basic SQL knowledge
* Participate as a project team member or act as a lead on multi-disciplinary projects related to the assigned application as needed.
* Manage small to medium projects independently.
* NextGen PM Support
* Live the SpecialtyCare Values - Integrity, Teamwork, Care & Improvement.
* Perform other duties as assigned.
Salary Estimate: $115,000 / year (Several factors, such as specific skill set, education level, certifications and years of experience, are considered to determine actual compensation.)
BASIC QUALIFICATIONS
* Education:
* Bachelor's degree in Computer Science or Business Administration, or equivalent relevant work experience
* Experience:
* At least Five (5) years of related Financial Applications experience.
* Proficient in the following application groups: PeopleSoft Financials, Order to Cash, and/or Supply Chain.
* Experience with PeopleSoft HCM, NextGen PM, and/or Salesforce a plus.
* Equivalent combination of education and experience.
Knowledge and Skills:
* Ability to develop documentation and provide communication/training to end users.
* Ability to work as part of a collaborative team in order to be successful.
* Pro-active, have initiative and ability to reach out to ensure tasks and deliverables are met, risks and mitigation strategies uncovered.
* Must communicate with confidence, build relationships through inspiring trust and sharing information and be able to challenge assumptions.
* Likes to work in a fast paced, highly collaborative environment with the ability to meet deadlines.
* Strong attention to detail.
SpecialtyCare is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
$115k yearly 60d+ ago
Sr. IT Executive Services Specialist
Genesys 4.5
Remote job
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.
We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.
Senior IT Executive Services Specialist
Location - Menlo Park, CA (Hybrid)
Join our dynamic IT Services team as a Senior IT Executive Services Specialist at our Menlo Park headquarters! We are seeking a confident, experienced professional ready to take ownership of solving technical challenges in a fast-paced work environment.
In this high-profile role, you'll deliver white-glove support to C-level executives and their support staff, ensuring their technology needs are met proactively and with exceptional service.
JOB DUTIES & RESPONSIBILITIES
Provide extraordinary IT support to customers at the C-level and ensure an overall high level of customer satisfaction.
Provide high level customer support with a focus on ownership and follow-through with every interaction.
Document and define executive support best practices.
Tier 2 technical escalation point for the Global IT ServiceDesk team for issues that cannot be resolved via phone or remote access.
Perform installations, maintenance and repair work on production client computing hardware or software that supports the business.
Enforce corporate security standards and industry best practices for the desktop computing environment.
Strong Video Conference and presentation support skills, preferably with Zoom and Zoom rooms.
Manage work requests via ServiceNow ticketing system and create documentation for support processes and workflow.
Manages the process of onboarding / off boarding of employees on corporate systems and the timely delivery of IT support services.
Investigate and recommend hardware & software solutions and upgrades based on evolving business requirements.
Operate as a key interface between the business and the IT team/ 3rd parties to ensure the required hardware/software is in place to support the business growth.
Provide periodic training or New Hire Orientation as required.
Perform support and troubleshooting for users with mobile devices such as Apple iPhone and iPad, Android users etc.
Manage and maintain hardware and software inventory.
Provide routine administration and housekeeping tasks.
JOB REQUIREMENTS & QUALIFICATIONS
Ability to work on-site in our Genesys Menlo office
Outstanding customer service skills and strong team orientation.
5-6 years' experience in IT Support in a professional environment, preferably as part of an IT executive support team.
C-level support experience is crucial.
Strong problem-solving skills and the ability to adapt to a fast-paced, dynamic environment, highly organized, efficient and up to date with latest technologies.
Flexibility to work outside office hours & Weekend as and when required.
Familiarity with Microsoft 365 security features, including multi-factor authentication (MFA)
A proactive self-starter who will actively seek out innovative opportunities to deliver value, whilst ensuring alignment to the overall IT strategy and priorities.
Able to work closely with senior (executive level) business stakeholders, demonstrating the gravitas and presence to inspire confidence and influence actions.
Strong customer service focus and interpersonal skills.
Excellent communication skills, both written and verbal, with the ability to effectively articulate technical information to both technical and non-technical stakeholders.
Proactive self-starter who actively seeks out innovative opportunities to deliver value, while ensuring alignment to the overall IT strategy and priorities.
Strong problem-solving skills and ability to adapt to a fast-paced, dynamic environment.
Highly organized, demonstrated aptitude for continuous learning, and up-to-date with the latest technologies.
Extensive technical knowledge of Mac OS and Windows OS.
Experience supporting mobile devices, iOS, and Android.
Experience with Zoom, Zoom rooms, and other video conferencing technologies.
Experience with Azure AD, Active Directory, Intune, Windows Autopilot, Jamf Pro, ServiceNow, Microsoft Office 365
Basic understanding of TCP/IP connectivity, VPN clients and connectors.
Able to work with peers on a global scale.
Able to work effectively and independently under deadlines.
Extensive technical knowledge of Mac OS, iOS and Android.
Proficiency with Windows OS.
Up to date with the newest trends, tools and strategies as it relates to managing a global services desk.
Demonstrated aptitude for continuous learning and innovative thinking.
Must be able to lift up to 25 lbs.
#LI-AR1
Compensation:
This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.
$77,300.00 - $143,500.00
Benefits:
Medical, Dental, and Vision Insurance.
Telehealth coverage
Flexible work schedules and work from home opportunities
Development and career growth opportunities
Open Time Off in addition to 10 paid holidays
401(k) matching program
Adoption Assistance
Fertility treatments
Click here to view a summary overview of our Benefits.
If a Genesys employee referred you, please use the link they sent you to apply.
About Genesys:
Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit ****************
Reasonable Accommodations:
If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.
You can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.
This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response.
Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
$77.3k-143.5k yearly Auto-Apply 49d ago
Contract: Creative Technologist
Upwork 4.9
Remote job
Upwork ($UPWK) is the world's work marketplace. We serve everyone from one-person startups to over 30% of the Fortune 100 with a powerful, trust-driven platform that enables companies and talent to work together in new ways that unlock their potential.
Last year, more than $3.8 billion of work was done through Upwork by skilled professionals who are gaining more control by finding work they are passionate about and innovating their careers.
This is an engagement through Upwork's Hybrid Workforce Solutions (HWS) Team. Our Hybrid Workforce Solutions Team is a global group of professionals that supports Upwork's business. Our HWS team members are located all over the world.
We are looking for a Creative Technologist to build and scale a best-in-class automated creative pipeline that supports paid acquisition and growth marketing at scale. Sitting at the intersection of AI, systems design, and high-craft creative production, this role is responsible for evolving an existing performance creative framework into a robust, human-in-the-loop system that consistently delivers static assets (editable in Figma), motion graphics, and video editorial content.
This role will collaborate closely with Paid Acquisition, Growth Marketing, and Creative teams to create tools and workflows that accelerate experimentation, uphold creative quality, and preserve essential human oversight.
Work/Project Scope:
Architect and implement AI-powered creative workflows that accelerate the production of static, motion, and video assets.
Design the end-to-end creative system for paid acquisition, from intake to delivery across channels (e.g., Meta, TikTok, YouTube, display).
Integrate generative AI tools (image, video, audio, and text) into a streamlined pipeline using APIs, low/no-code platforms (e.g., n8n, Make, Zapier), and light scripting.
Build modular systems and templates in Figma, Adobe Creative Cloud, and motion design tools to increase iteration speed while ensuring brand consistency.
Establish and document human touchpoints for QA, legal, brand, and performance reviews to maintain oversight and quality standards.
Produce static assets (editable in Figma), motion content (animations, display), and short-form video optimized for performance marketing.
Translate growth hypotheses into structured creative systems (e.g., modular headlines, messaging frameworks) that support AI remixing and scalable testing.
Collaborate with marketing analytics to connect creative variants to performance data (CTR, CAC, ROAS, LTV), then optimize templates and processes based on insights.
Define and maintain asset libraries, taxonomies, and tagging schemas that support efficient versioning, discoverability, and reuse.
Create documentation, playbooks, and onboarding materials for cross-functional teams to effectively use and contribute to the creative system.
Drive continuous improvement by running structured experiments on prompts, templates, workflows, and tooling.
Must Haves (Required Skills):
6-10 years of experience at the intersection of creative technology, design systems, performance marketing, and AI-powered workflows.
Proven ability to design and implement creative automation systems for marketing, not just use AI tools.
Hands-on experience with AI platforms (e.g., OpenAI, Gemini), automation tools (e.g., Zapier, n8n, Make), and scripting for tool integration.
Advanced proficiency with Figma (components, libraries, tokens) and Adobe Creative Cloud (especially After Effects and Premiere Pro).
A strong portfolio of performance-driven creative (Meta ads, display, short-form video) and a clear understanding of channel-specific creative requirements.
Systems thinker with strong design sensibility and attention to detail-able to operationalize high standards for static, motion, and video creative.
Effective communicator capable of bridging the gap between creative and technical teams, translating complex workflows into user-friendly systems.
Upwork is proudly committed to fostering a diverse and inclusive workforce. We never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Additionally, a criminal background check may be run on a candidate after a conditional offer to perform your services for Upwork is made. Qualified applicants with arrest or conviction records will be considered in accordance with applicable law, including the California Fair Chance Act and local Fair Chance ordinances.
Please note that a criminal background check may be required once a conditional job offer is made. Qualified applicants with arrest or conviction records will be considered in accordance with applicable law, including the California Fair Chance Act and local Fair Chance ordinances. The Company is committed to conducting an individualized assessment and giving all individuals a fair opportunity to provide relevant information or context before making any final employment decision.
To learn more about how Upwork processes and protects your personal information as part of the application process, please review our Global Job Applicant Privacy Notice
$27k-41k yearly est. Auto-Apply 5d ago
IT Data Solutions Develop Associate
Advocate Health and Hospitals Corporation 4.6
Remote job
Department:
10706 Enterprise Corporate - Business Analytics
Status:
Full time
Benefits Eligible:
Yes
Hours Per Week:
40
Schedule Details/Additional Information:
Monday-Friday 8:00AM-4:30PM - Flexible
Pay Range
$32.45 - $48.70
Major Responsibilities:
Analyze, develop, and improve BI solutions to meet business needs.
Collaborate with operations teams to help design and document metrics that align with strategic objectives and ensure effective use of data.
Support the translation of business requirements into well-designed BI solutions that meet organizational goals.
Provide accurate and complete documentation for all tasks, following industry standards.
Provide support for BI solutions, including problem analysis, design, implementation, and testing.
Manage project work and requests using appropriate tools and methodologies.
Support training and educating users on reporting tools and support upgrades/changes in all phases.
Participate in reporting team on-call pool within the IT ticketing system and support go live/implementations.
Seek ways to improve professional skills by maintaining awareness of healthcare environment, EHR technology, and informatics trends in addition to Cogito certification/recertification.
Complete projects, requests and work that advance EHR and BI skills.
Licensure, Registration, and/or Certification Required:
Epic certification(s) in relevant Cogito/reporting application (status of Certified or Accredited). Needs to be obtained within 5 months of starting first Epic class
Learning plan requirements to be provided with offer includes any missing Epic Cogito certifications needed to perform role.
Additional/alternative certification as appropriate based on BI solution & EHR platform.
Education Required:
Bachelor's degree in Computer Science or a related field, or equivalent work experience Bachelor's degree in computer science or related field, OR equivalent experience in EHR applications and SQL report writing
Experience Required:
No experience required with Degree. Equivalent experience in Epic applications and SQL report writing required without a degree. SQL report writing experience preferred.
Knowledge, Skills & Abilities Required:
Demonstrate analytical and logical thinking, creativity, communication skills
Team player with a positive attitude, strong commitment to customer service and a desire to learn healthcare related systems and business processes.
Understanding or proficient with database querying and query design
Knowledge of BI tools
Broad based knowledge and understanding in both hardware and software
Proficient with Microsoft products
Understanding of EHR workflows and reporting
Understanding or proficient with data visualization concepts
Physical Requirements and Working Conditions:
Travel outside of workplace is required and thus incumbent is exposed to weather and road conditions.
Operates all equipment necessary to perform the job.
Exposed to normal office environment.
Remote work environment
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:
Compensation
Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Benefits and more
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
$32.5-48.7 hourly Auto-Apply 60d+ ago
IT Contact Center Service Desk Operations Manager
Systems Integration 4.3
Remote job
IT Service Desk Operations Manager
Systems Integration, Inc. (SII)
is a leading provider of customer experience, cloud-based services, and managed IT solutions.
We are seeking a motivated and customer-focused IT Contact Center Service Desk Operations Manager in support of a program for CBP TSD (technology Service Desk) at the Department of Homeland Security (DHS). The Program provides IT support for over 65,000 users worldwide. As the IT Operations Manager, you will manage the staff and operations of an Enterprise IT Service Desk. Service Desk Support services are required 24 hours a day, seven days a week, 365 days a year. The position requires working on site and may be eligible for some remote work if approved by the Program Manager.
Responsibilities:
Oversee all aspects of Enterprise IT Service Desk operations, metrics and SLA management per internal and ITIL/HDI benchmarks, ensuring efficient workflows, resource planning, and adherence to deadlines and budgets.
Manage staffing, reporting, and the implementation of processes to meet evolving business requirements.
Manage and provide regular performance updates on operations, staffing, and initiatives.
Promote continuous improvement and optimize processes to achieve service level requirements and performance goals.
Act as an escalation point and facilitator for severe, critical, or unique issues.
Act as a liaison between technical teams and stakeholders, including end users and government leaders.
Qualifications:
Minimum Associate's technical degree in Computer Science, Information Systems or related discipline.
Minimum 3 years' professional or technical experience in IT with a strong background in all aspects of service desk in a contact center.
Minimum of 3 years of supervisory experience.
Strong communication skills and problem-solving skills.
Experience with Enterprise tools such as Amazon Connect and ServiceNow.
Possesses ITIL v4 certification or commit to obtaining it within 6 months.
Must be a US Citizen and pass a government Public Trust Security clearance with the DHS.
Experience with one of the following agencies is preferred; USCIS, CISA, CBP, FEMA, ICE
Must be able to pass a federal background check going back 7 years without felonies. Must be able to pass a federal credit check.
$103k-136k yearly est. 60d+ ago
Nutrition Technical Information Specialist
Lac Federal 3.2
Remote job
Full-time Description
LAC seeks a bilingual Technical InformationSpecialist (TIS) specializing in Human Nutrition to support a major federal information center and website. The Specialist will be responsible for researching, creating, and updating web content using evidence-based, authoritative sources on food and nutrition related topics in both English and Spanish. The Specialist will use monthly website analytics to improve content The Specialist will also assist with planning and developing online exhibits and outreach campaigns to promote web content. In collaboration with IT staff, the Specialist will develop and disseminate user surveys and analyze responses to suggest improvements to the user experience and site content. This position can be performed remotely from anywhere in the United States. This is a full-time, benefited position.
Responsibilities
Support web content management for multiple federal websites including focusing on nutrition, dietary recommendations, and related public health issues.
Analyze site analytics
Compose original content in English and Spanish; translate existing content to/from Spanish
Develop, disseminate and analyze user surveys to identify potential improvements to the site
Support creation of online exhibits and outreach campaigns
Ensure all content meets federal guidelines for accessibility (Section 508, Plain Language)
Requirements
Master's degree in nutrition, public health, or related field
Excellent bilingual reading comprehension and written communication skills required in English and Spanish.
Experience using a content management system to manage website content, Drupal experience preferred
Previous experience conducting outreach to various customer groups in a variety of mediums such as presentations, trainings, exhibits, conferences, developing content for programs, etc.
Experience in the growth and maintenance of websites, assessing customer needs, and implementing plans to develop websites to address those needs.
Experience with web analytics to analyze user trends
Prior experience in reference service work (i.e. providing responses to customer or public inquires) strongly preferred
Experience in general nutrition is not required, but helpful.
Physical Requirements
Ability to remain seated and work at a computer for extended periods.
Use of standard office equipment, including keyboard, mouse, and phone.
Participation in virtual meetings and online presentations as needed.
Occasional handling of light materials up to 10 pounds.
Benefits
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)
Short Term & Long-Term Disability
Training & Development
EEO Statement
The company and its subsidiaries are an equal opportunity employer and celebrate the population of differences and does not discriminate in its hiring/hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.
Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.
To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently.
Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
Salary Description $65,00 - $74,000
$74k yearly 41d ago
Field Access Specialist - FAS
Lundbeck 4.9
Remote job
Do you want to join a team where the mission is meaningful, the challenges are complex, and you can directly see the results of your hard work? Lundbeck is a global biopharmaceutical company focusing exclusively on brain health. With more than 70 years of experience in neuroscience, we are committed to improving the lives of people with neurological and psychiatric diseases. Lundbeck employees are inspired and driven by our purpose to advance brain health and transform lives. Join us on our journey of growth!
**Remote Opportunity - Open to candidates in South Central or Southwestern United States**
**SUMMARY:**
The Lundbeck Field Access Specialist is a field-based role focused on supporting providers as they navigate access and acquisition barriers to Lundbeck specialty products for the appropriate patients. The incumbent will effectively engage with customers (including infusion providers, HCPs and office staff) to:
+ Provide education on the access and reimbursement support tools available from Lundbeck
+ Advise on patient prescription status and program eligibility
+ Educate providers and key stakeholders on payer processes and procedures
+ Meet face-to-face or virtually to answer technical coverage, coding, payment, and distribution questions
+ Compliantly assist customers with billing and coding questions
**ESSENTIAL FUNCTIONS:**
+ Develop relationships with patient access stakeholders within specialty infusion providers and HCP accounts to deliver information that facilitates access, acquisition and reimbursement of Lundbeck products
+ Advise accounts on pathways to access including outside referral (treatment provided at alternate sites of care) and via infusion in-office (buy and bill or specialty pharmacy)
+ Understand key concepts associated with navigating access via medical and pharmacy benefit reimbursement process
+ Serve as a deep subject matter expert on the local market access expertise including payer landscape for Lundbeck specialty products
+ Provide education to accounts and field partners on payer policies and processes
+ Proactively educate account staff on Lundbeck's patient support programs and resources including Hub services, commercial copay program and alternate funding options
+ Collaborate with internal partners to develop compliant and customer-centric reimbursement support strategies
+ Maintain appropriate relationships with Lundbeck business partners in Sales, Market Access, Trade, and Marketing
+ Identify customer, program and/or healthcare industry trends and escalate appropriately
+ Leverage expertise and skills to improve competencies of field-based colleagues
**REQUIRED EDUCATION, EXPERIENCE, and SKILLS:**
+ Accredited Bachelor's degree
+ 5+ years of industry experience in specialty access and reimbursement, account management or relevant roles
+ Experience in claims reimbursement, including billing and coding; managed care coverage processes and practices; distribution of specialty medications; and relevant aspects of patient support programs
+ Experience delivering educational presentations in person
+ Strong problem-solving skills related to complex patient access challenges across payers, infusion providers and specialty pharmacies
+ Highly organized, strategic thinker with excellent verbal, written and presentation communication skills
+ Experience with medical benefit, physician administered medications
+ Must live near a major airport
+ Driving is an essential duty of this job; must have a valid driver's license with a safe driving record that meets company requirements.
+ The role is part of Lundbeck's Vehicle Fleet Stipend Program and requires business use of a personal vehicle. More information on the stipend program can be found here .
**PREFERRED EDUCATION, EXPERIENCE, and SKILLS:**
+ Experience with Neurology and/or infused biologic products
+ Experience in other functions in the pharmaceutical/biotech industry e.g. product marketing, field sales, key account management, etc.
+ Experience delivering educational presentations via technology platforms
+ Experience launching new Biologics and innovative therapy both medical and pharmacy benefits
+ Previous experience working directly with payers in the Medicaid and commercial segments
**TRAVEL:**
+ Ability to travel domestically greater than 50%; international travel may be required.
The range displayed is a national range, and if selected for this role, may vary based on various factors such as the candidate's geographical location, qualifications, skills, competencies, and proficiency for the role. Salary Pay Range: $160,000 - $190,000 and eligibility for a 15% bonus target based on company and individual performance, and eligibility to participate in the company's long-term incentive plan. Benefits for this position include flexible paid time off (PTO), health benefits to include Medical, Dental and Vision, and company match 401k. Additional benefits information can be found on ourcareer site (***************************************************************************************************************** . Applications accepted on an ongoing basis. \#LI-LM1, #LI-Remote
**Why Lundbeck**
Lundbeck offers a robust and comprehensive benefits package to help employees live well and protect their health, family, and everyday life. Information regarding our benefit offering can be found on theU.S. career site (***************************************************************************************************************** .
_Lundbeck is committed to working with and providing reasonable accommodations to disabled veterans and other individuals with disabilities during our employment application process. If, because of a disability, you need a reasonable accommodation for any part of the application process, please visit theU.S. career site (*********************************************************************** ._
_Lundbeck is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, and any other characteristic protected by law, rule, or regulation. Lundbeck participates inE-Verify (****************************************************************************************************************************** ._
**About Lundbeck**
At Lundbeck, our most important contribution is easing the burden of the millions of people living with brain disorders. Whether it is migraine, depression, or other brain disorders, patients, their carers, and society as a whole depend on us.
Through cutting edge science and strong partnerships, we develop and market some of the world's leading treatments, expanding into neuro-specialty and neuro-rare from our strong legacy within psychiatry and neurology.
The brain health challenge is real. Our commitment is real. Our impact is real.
**About Lundbeck**
At Lundbeck, our most important contribution is easing the burden of the millions of people living with brain disorders. Whether it is migraine, depression, or other brain disorders, patients, their carers, and society as a whole depend on us.
Through cutting edge science and strong partnerships, we develop and market some of the world's leading treatments, expanding into neuro-specialty and neuro-rare from our strong legacy within psychiatry and neurology.
The brain health challenge is real. Our commitment is real. Our impact is real.
$42k-67k yearly est. 41d ago
Technical Specialist - IT Information Security (Golden Colorado)
Con Edison 4.9
Remote job
Join us at Con Edison where you will leverage your threat intelligence expertise to make a real impact. As a technical specialist, you will collaborate with public and private partners to create cutting-edge cybersecurity guidance and reports. This role offers a unique opportunity to network with top security specialists from various organizations within a dynamic public-private intelligence fusion center. Your strong knowledge of OT (operational technology), utilities, or industrial control systems will be highly valued and essential for this position. Required Education/Experience
Master's Degree in InformationTechnology, Cybersecurity, Computer Science, or a related field and with a minimum of 6 years of work-related experience or
Bachelor's Degree in InformationTechnology, Cybersecurity, Computer Science, or a related field and with a minimum of 8 years of work-related experience
Relevant Work Experience
Top Secret Security clearance or eligible, required.
Previous cybersecurity experience, required.
Previous senior level experience with cyber threat intelligence, preferred.
Previous utility or OT experience, preferred.
Skills and Abilities
Strong written and verbal communication skills
Ability to work within tight timeframes and meet strict deadlines
Must be proficient in Microsoft Office including Word, Excel, Outlook and PowerPoint, etc.
Licenses and Certifications
Driver's License Required
Other: Must be proficient in Microsoft Office including Word, Excel, Outlook and PowerPoint, etc. Preferred
Physical Demands
Sit or stand to answer a phone for the duration of the workday
Sit or stand to use a keyboard, mouse, and computer for the duration of the workday
Ability to read small print and symbols
Additional Physical Demands
The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.
Must be able and willing to travel, as needed.
Must be available 24/7, on call, and/or participate in off-hour emergency response activities as required.
Core Responsibilities
Onsite three days per week in Golden, CO required.
Stay current on cyber threat intelligence (CTI) developments and trends.
Provide expert guidance to shape and strengthen the threat management strategy.
Develop CTI awareness, investigation, remediation reports.
Develop threat hunting packages and track remediations for findings.
Update CTI metrics and dashboards.
Work with external CTI stakeholders and provide analysis on industry direction.
Attend external CTI events.
Provide guidance and training to junior analysts.
$80k-102k yearly est. Auto-Apply 29d ago
Resource Solutions Project Professional
UHY 4.7
Remote job
JOB SUMMARYUHY is a global accounting network with 330 offices and 8,600 staff in 101 countries. In the United States, UHY provides audit & assurance, tax, advisory, and consulting services. Our Resource Solutions Group delivers specialized services for the Office of the CFO, offering experienced interim professionals for a wide range of accounting and finance projects.JOB DESCRIPTION
Leverage your expertise to drive mission-critical accounting and finance projects for mid-market to large-size clients. As an experienced professional, you'll address complex challenges across diverse industries.
Ideal Candidate Profile
Self-starter who thrives in dynamic environments
Quickly assesses situations and develops effective solutions
Works independently while collaborating with client teams
Example Responsibilities and types of engagements:
Serve as Interim Controller, overseeing financial operations
Manage accounting functions, transactions, and month-end closings
Prepare and analyze financial statements, budgets, and forecasts
Implement and monitor internal controls for regulatory compliance
Lead special projects (e.g., system transitions, audit preparations, M&A financial integrations)
Requirements
10+ years of experience in accounting, finance, or related fields Experience working in complex, multi-entity corporations Exceptional problem-solving skills Strong self-motivation and initiative in ambiguous situations Proficiency in accounting applications (e.g., NetSuite, Oracle, SAP) and data analysis tools Bachelor's degree CPA or equivalent certification preferred Effective communication skills across all organizational levels Ability to pass thorough background checks (criminal, credit, education, certification, references)
We Offer
Diverse project opportunities with mid-market to large enterprises
Comprehensive benefits: Medical/dental/vision insurance, Paid Time Off, Paid Holidays, 401K, Life Insurance
WHO WE ARE
UHY is one of the nation's largest professional services firms providing audit, tax, consulting and advisory services to clients primarily in the dynamic middle market. We are trailblazers who bring our experience from working within numerous industries to our clients so that we can provide them with a 360-degree view of their businesses. Together with our clients, UHY works collaboratively to develop flexible, innovative solutions that meet our clients' business challenges. As an independent member of UHY International, we are proud to be a part of a top 20 international network of independent accounting and consulting firms.
WHAT WE OFFER
POSITIVE WORK ENVIRONMENT
Enjoy a collaborative and supportive work environment where teamwork is valued.
ATTRACTIVE COMPENSATION PACKAGES
Our compensation is competitive and tailored to reflect the role, qualifications, and expertise of each individual.
COMPREHENSIVE BENEFIT PACKAGE
Access comprehensive benefits including group health insurance, dental and vision coverage, 401(k) retirement plans, and generous paid time off (PTO) allowances.
$66k-87k yearly est. Auto-Apply 60d+ ago
Senior IT Analyst
Auria 3.9
Remote job
Description Auria is a leading global supplier of highly-engineered systems for automotive flooring, acoustical, thermal, aerodynamic and other fiber-based solutions for gas and electric vehicles. With U.S.-based operational headquarters in Southfield, Michigan, Auria operates 16 manufacturing, 9 technical and 5 JV locations across 10 countries and employs approximately 4,900 people worldwide. We are currently searching for Sr IT Analyst to join our team at our Corporate Business Systems Team. This position can be located at any one of our US locations and will be determined based on the successful candidate's location.
What you will do:
Design, test, debug, and implement new software application systems and enhancements to existing systems. Performs maintenance on existing software applications
Solves basic to highly complex technical problems and is called on to lead projects
Demonstrates in-depth knowledge and understanding of key functional areas
Leads multiple functional areas and responsible for delivery within the timing, budget, and scope of larger department initiatives
Responsible for answering and resolving support activities to department metrics and KPI's, providing corrective action recommendation when KPI's are not met.
Responsible for meeting individual yearly objectives for the IT department.
Ensures users of IT systems and technology receive timely and effective support.
Works within own department and across other departments to resolve support issues.
Delivers to plant / program launch activities in accordance with IT Risk and System policies.
Responsible for meeting deadlines in projects which align to the department strategy.
Responsible for system documentation in accordance with company systems implementation policies.
Leads risk management for the IT organization, elevating concerns when identified.
Adopts new and emerging technologies in their respective field of expertise, leads changes and upgrades to provide better service to their customers.
Demonstrates the ability to understand problems or business opportunities in their area of responsibility and can gather, document, and analyze relevant requirements.
Ensure documentation is produced in accordance with company standards and policies.
Follows documented audit controls and security procedures. Makes recommendations for continuous improvement and risk mitigation.
Leads the identification, development, analysis, documentation, and implementation of business use cases.
Prepares for, presents to, and leads business process or system walk-throughs.
Ensure users of their team's systems / technology are supported effectively and timely. Drive customer satisfaction and engagement for all systems and support services.
Leads the development of specifications and proposals.
Liaise with business/process owners and IT management on changes to the IT environments related to their team.
Interface with peers and other IT teams on multi-discipline projects ensuring any technical or operation challenges are not introduced during newer implementations or changes.
Understands systems methodology and can adapt to the methodology used by the group or groups to which support is provided.
Highlights required maintenance and upgrades as they arise to ensure any costs can properly be tracked and budgeted.
Performs analysis and support for assigned applications, sub-systems, or specific system modules.
Identifies areas where cost or resource waste could be eliminated and elevated to their direct management.
Responsible for building project plans and driving deadlines for projects in their own functional area.
Evaluates alternative solutions to meet business requirements, assist in development of cost - benefit analysis and making recommendations to team leaders or IT management.
Proactively plan for required maintenance and upgrades to ensure any costs can be identified, budgeted, and tracked.
Determines and documents the impact of a proposed change on business processes and systems in their area of responsibility and makes appropriate plans and or recommendations
Responsible for understanding and following development and implementation policies and procedures
Responsible for system documentation in accordance with company systems implementation policies.
Responsible for governing ERP support tickets related to responsible area.
Other duties as assigned
What you will gain as a part of the Auria Team:
An opportunity to enroll in full medical, dental and vision plan. As well as voluntary benefits.
Fertility Benefits available for those enrolled in our medical plan for financial support of treatment options
Parental Leave and Adoption and Surrogacy Benefits for salaried employees
Tuition Reimbursement available for eligible employees to continue education
Auria matches 50% of your contributions up to 8%, for a maximum Auria match of 4%
Salary Continuation & Long-Term Disability (LTD)
What you will bring:
BS degree with focus in IT or technical subject, preferred, or on the job experience
Minimum 5 years of manufacturing IT experience within the ERP environment. Plex, QAD, One Stream, Power BI, SQL preferred
Travel Requirements:
Ability to travel up to 50% of the time to Auria manufacturing facilities.
Knowledge, Skills, and Ability:
Enterprise solution delivery, team and technical agility, continuous learning culture, communication, adaptability and creative thinking problem solving. Ability to work from the shop floor to the front office with ease
Advanced knowledge and experience of the system life cycle methodology, quality assurance, project management, and relevant disciplines
Possesses advanced analytical, technical, and problem-solving skills and abilities
When applying to Auria positions, you will be taken to our career site (careers.auriasolutions.com) to apply directly with us even through external job boards. Auria utilizes an in depth interview process and will extend offers to successful candidates only at the completion of our process. Auria reminds all candidates that we will never ask for sensitive financial information throughout our process. We remind all candidates to take caution with any position that they are applying or when engaging with recruiters.
$89k-116k yearly est. Auto-Apply 60d+ ago
Senior IT Consultant
Financial Services It 3.8
Remote job
Do you love learning and managing technology?
Do you enjoy working with a variety of people and technologies each day?
Do you excel at providing technology and business solutions to smart, driven individuals?
If you answered yes to these questions then we have an exciting opportunity that's right up your alley.
We're eagerly seeking a Senior IT Consultant who has a solid background in cloud system management, cybersecurity, network infrastructure (firewalls, routers, switches), and system administration to join our growing team in an important client-facing support capacity.
Job Description:
This is for a full-time, permanent position at growing IT consulting company allowing you to work with many different technologies but within a regular, stable base of clients.
As a Senior IT Consultant you will be working in a highly visible role at client locations between San Francisco and Palo Alto, working both independently and as part of a team to provide creative solutions and resolve a wide range of technical challenges. Your experience managing on-premise and cloud systems, driving adoption of new technologies,
applying cybersecurity best practices, and providing top-notch service to members at all levels in an organization will allow you to hit the ground running and to contribute immediately.
Our capital management clients have over $150B under management and we work with some of the Bay Area's most prestigious independent schools.
Required Qualifications:
Excellent communication skills (including demanding, high touch executive level clients)
Strong experience with Office 365 and/or G Suite administration, Active Directory / Azure Directory, storage (OneDrive, Box, DropBox, Egnyte) and other cloud services
Switches, router, firewall and other network devices experience
Deep Windows
(server and desktop) and MacOS support and management knowledge
History of IT Support Experience
Ability to work independently and proactively with little supervision, while managing multiple priorities
Strong experience with LAN and WAN technologies.
Excellent documentation skills.
Willingness to work at client sites in San Francisco and along the Peninsula. This is hybrid role that involves some work in the office as well as work from home.
Desirable Qualifications:
Previous consulting experience
Prior work with Venture Capital, Private Equity, Hedge Fund, Law Firm, or Independent Schools
Palo Alto Networks and Panorama experience
Virtualization experience (preferably VMware)
Citrix experience
Cybersecurity experience
Certifications: Certified Ethical Hacker (CEH), GIAC Security Essentials Certification (GSEC), CompTIA Network+, CompTIA Security+
Bachelor's Degree in Computer Science or related field highly preferred
Does this opportunity interest you?
If you are eager to expand your expertise by rolling up your sleeves and diving into a high-profile role, join us today to help continue providing best-in-class technology solutions and service!
About us:
Founded in 2007, and profitable since inception, our company is self-funded with no outside investors. Every member of the management team has over 20 years of experience in the industry. Our employees work hard, enjoy their work, and have a life outside of work too.
We provide best of breed technology solutions to SMB clients that have Fortune 500 technology needs. Our customers include Venture Capital, Private Equity, Hedge Funds, independent schools, and technology startups (our investment firm customers have over $150 Billion, combined, under management).
We create tailored IT solutions for companies that need well-managed, secure, highly available, disaster recovery protected systems. We augment IT departments by bringing special expertise and experience and are the IT department for clients without IT staff, who require high-touch support and superior systems management. We provide monitoring and remote management of systems, along with managed services.
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$117k-157k yearly est. 12d ago
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