Senior Information Technology Specialist Resume Examples 2023

Research Summary. We analyzed 877 senior information technology specialist resumes to determine which ones land the most jobs. Below you'll find examples of resumes that can help you get an interview (and a job offer) from companies like IBM and Symantec Corporation. Here are the key facts about senior information technology specialist resumes to help you get the job:

The average senior information technology specialist resume is 719 words long
The average senior information technology specialist resume is 1.6 pages long based on 450 words per page.
Customer service is the most common skill found on a senior information technology specialist resume. It appears on 9.8% of resumes.

After learning about how to write a professional senior information technology specialist resume, you can make sure your resume checks all the boxes with our resume builder.

Senior Information Technology Specialist Resume Example


Madison Reynolds Senior Information Technology Specialist Contact Information Armonk, NY (540) 555-4267 mreynolds@example.com Skills New Computers Personal Computers SOC Desktop RSA VPN Cisco Anyconnect Hardware Backup Powerpoint Employment History Senior Information Technology Specialist 2015 - Present IBM Armonk, NY Created the all database models for each code release along with the necessary migration scripts. Key Achievements Installed and maintained over 50 Redhat Linux servers to provide 50% increase in transaction throughput. Administered DB2 Universal Database servers. Designed and installed the initial setup and maintenance of the project s test LPAR. Desktop Support Specialist 2005 - 2015 IBM Armonk, NY Exceeded departmental targets by 25% and provided cost effective hardware solutions. Served as lead technician in charge of site installation team for store hardware and software upgrades. Maintain service and install software and hardware to these accounts and provide necessary support to all levels of systems customers require. Removed and replaced new computer hardware and printers. Desktop Support Technician 1995 - 2005 Insight Global Chicago, IL Task carried out included: Local Support- Responsible for preparing systems for migration to windows 7 and a new domain. Work with support teams to identify first time resolution tasks that can be transitioned to the service desk. Conducted computer hardware, LAN and phone transfer's for staff relocations. Maintain, analyze, troubleshoot and repairs computer systems, hardware and peripherals. Participated in several projects involving testing, troubleshooting, installation, and implementation of new software and hardware. Desk Support Technician 1993 - 1995 Bank of America Chicago, IL Maintain effective communication with borrowers, CRM, underwriters, lenders and other loan process support specialists. Supported over 50+ software applications. Managed and supported security access, Windows Desktops and Server applications and configurations for 400 users. Created and maintained network documentation. Education Some College Courses Business 1988 - 1988 Indiana Wesleyan University Marion, IN


Mary Fox Senior Information Technology Specialist Contact Info Columbus, OH (710) 555-0761 mfox@example.com Skills HardwareCustomer ServiceAssuranceEthernetTechnical AssistanceNetwork SecurityWindowsBackupSQLItil Employment History Senior Information Technology Specialist 2020 - Present TEKsystems Columbus, OH Bench test, upgrade and configure Nortel router and switch hardware and software. Installed hardware & software to accommodate a corporate conversion * Provided troubleshooting and general technical assistance to clients Supported Information Technology Infrastructure Library (ITIL) processes by designing and implementing ITIL process capabilities in Symantec Altiris. Work with end user's to troubleshoot remote logins using real time monitor. Information Technology Specialist 2019 - 2020 TEKsystems Columbus, OH Deploy hardware and configure software applications as needed to meet compatibility standards accordingly. Respond to and resolve problems with software, hardware and systems management. Travelled to Exel Warehouses located in Columbus to perform Windows 7 Migration. Configured and supported remote WAN connections to remote offices and VPN connections. Test hardware and network operating software to resolve technical problems. Contracted with the Atlanta Public School System to set up computers and establish and verify internet connection. Network Technician 2018 - 2019 IBM Rochester, MN Installed thick and thin Ethernet, AppleTalk, Phonenet and RS-232 communications cabling. Configure and maintain 98 Cisco 5500 Series ASA's, and FWSM in a multi context environment over two data centers. Administered all Microsoft Windows 2012 and legacy operating systems in multi-location environment. Administer IBM mail and database servers running OS2 and MS Windows. LAN Administrator 2016 - 2018 Verizon Columbia, SC Processed internal & external trouble tickets via company specific applications for quick resolution. Experience troubleshooting Blackberry, Palm, and Windows Mobile devices. KEY ACCOMPLISHMENTS * Coordinated and implemented a VoIP conversion at the Regional Headquarters and removed the PBX system. Supported 200+ AWS cloud instances running Ubuntu, Redhat and Windows environments. Education Bachelor's Degree Business 2013 - 2016 University of Central Florida Orlando, FL


Madison Reynolds Senior Information Technology Specialist Armonk, NY mreynolds@example.com (540) 555-4267 Experience Senior Information Technology Specialist 2015 - Present IBMArmonk, NY Created the all database models for each code release along with the necessary migration scripts. Key Achievements Installed and maintained over 50 Redhat Linux servers to provide 50% increase in transaction throughput. Administered DB2 Universal Database servers. Designed and installed the initial setup and maintenance of the project s test LPAR. Desktop Support Specialist 2005 - 2015 IBMArmonk, NY Exceeded departmental targets by 25% and provided cost effective hardware solutions. Served as lead technician in charge of site installation team for store hardware and software upgrades. Maintain service and install software and hardware to these accounts and provide necessary support to all levels of systems customers require. Removed and replaced new computer hardware and printers. Desktop Support Technician 1995 - 2005 Insight GlobalChicago, IL Task carried out included: Local Support- Responsible for preparing systems for migration to windows 7 and a new domain. Work with support teams to identify first time resolution tasks that can be transitioned to the service desk. Conducted computer hardware, LAN and phone transfer's for staff relocations. Maintain, analyze, troubleshoot and repairs computer systems, hardware and peripherals. Participated in several projects involving testing, troubleshooting, installation, and implementation of new software and hardware. Desk Support Technician 1993 - 1995 Bank of AmericaChicago, IL Maintain effective communication with borrowers, CRM, underwriters, lenders and other loan process support specialists. Supported over 50+ software applications. Managed and supported security access, Windows Desktops and Server applications and configurations for 400 users. Created and maintained network documentation. Skills New Computers Personal Computers SOC Desktop RSA VPN Cisco Anyconnect Hardware Backup Powerpoint Education Some College Courses Business 1988 - 1988 Indiana Wesleyan UniversityMarion, IN

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How your resume should look:

The job title on your resume should match your application for the role.
Ensure your work experience focuses on achievements, rather than responsibilities.
Recruiters and hiring managers suggest fitting your resume on one page.

Choose From 10+ Customizable Senior Information Technology Specialist Resume templates

Zippia allows you to choose from different easy-to-use Senior Information Technology Specialist templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Senior Information Technology Specialist resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

Senior Information Technology Specialist Resume Format And Sections

1. Add Contact Information To Your Senior Information Technology Specialist Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Senior Information Technology Specialist Resume Contact Information Example #1

Dhruv Johnson

d.johnson@email.com | 333-111-2222 | www.linkedin.com/in/dhruv-johnson

Do you want to know more?

How To Write The Perfect Resume Header

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

The name of your school
The date you graduated (Month, Year or Year are both appropriate)
The name of your degree

If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

Academic awards (Dean's List, Latin honors, etc. )
GPA (if you're a recent graduate and your GPA was 3.5+)
Extra certifications
Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

If you're a recent graduate, you might opt to place your education section above your experience section
The more work experience you get, the shorter your education section should be
List your education in reverse chronological order, with your most recent and high-ranking degrees first
If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Check More About Senior Information Technology Specialist Education

Majors

Computer Science

21.8%

Business

14.4%

Computer Information Systems

10.3%

Information Technology

10.3%

Senior Information Technology Specialist Resume Relevant Education Example #1

Some College Courses In Business 1988 - 1990

Indiana Wesleyan University Marion, IN

Senior Information Technology Specialist Resume Relevant Education Example #2

Bachelor's Degree In Computer Science 1999 - 2002

New York Institute of Technology Old Westbury, NY

3. Next, Create A Senior Information Technology Specialist Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

Include 6-12 skills, in bullet point form
List mostly hard skills; soft skills are hard to test
Emphasize the skills that are most important for the job

Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Example Of Senior Information Technology Specialist Skills For Resume

Customer Service Skills
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
Database Skills
A database is a collection of data and information which makes it easy to view, access, and manage. Databases save a lot of time and can store huge amounts of data. Databases make sorting data easier and stores it in certain fields which narrows the searching criteria. A database usually contains tables, graphs, and columns to display data.
Technical Support Skills
Technical support or tech support are the services provided by any hardware or software company to users. They help in solving the technical difficulties the customers face with their products or services. Moreover, the tech support employees maintain, manage, and repair the IT faults. They are also responsible for resolving the network problems, installing and configuring hardware and software.
Linux Skills
Linux is a Unix-like operating system. Just like Windows, Mac OS, and IOS, Linux is an operating system used by millions across the globe. Android itself is powered by the Linux operating system. Linux manages all the hardware resources that are associated with your computer. The software is famous because of the protection it grants from viruses, malware, and crashes. The Linux operating system is entirely free and is an open-source software meaning it can be altered by those equipped with the knowledge to code.
Java Skills
Java is a widely-known programming language that was invented in 1995 and is owned by Oracle. It is a server-side language that was created to let app developers "write once, run anywhere". It is easy and simple to learn and use and is powerful, fast, and secure. This object-oriented programming language lets the code be reused that automatically lowers the development cost. Java is specially used for android apps, web and application servers, games, database connections, etc. This programming language is closely related to C++ making it easier for the users to switch between the two.
SAN Skills
SAN abbreviation for storage area network is a computer network that provides storage access.

Top Skills for a Senior Information Technology Specialist

Source: Zippia.com

Customer Service, 9.8%

Database, 4.9%

Technical Support, 4.6%

Project Management, 4.4%

Other Skills, 76.3%

Not sure which skills are really important?

3 Big Tips For Listing Skills On Your Resume

4. List Your Senior Information Technology Specialist Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

Don't have any experience?

How To Show Your Experience On a Resume... Even When You Don't Have Any

Work History Example # 1

Desktop Support Specialist

Dell

Selected for elite Early Life Support Team to identify, troubleshoot, & report problems with new laptops to engineering.
Performed Hardware replacement for Government and privately owned Dell pc's
Identified point of failure on hardware by resolving and assisting in installation over the phone.
Diagnosed and repaired all hardware related problems.
Dispatched parts and repair for hardware related issues.

Work History Example # 2

Desktop Support Technician

CenturyLink

Assisted Business customers with their internet connection.
Performed Telecommunications Industry Inside/Outside Plant installation, testing, maintenance and repair of Central Office and network operating equipment.
Contributed technical solutions to organizational knowledge base and create new procedures to improve productivity.
Assisted CenturyLink customers with troubleshooting DSL connection issues and outages while maintaining a professional and courteous demeanor.
Programmed DSL/Fiber Optic cards/ports, and resolved TCP/IP issues.

Work History Example # 3

Network Operation Technician

Yahoo!

Experienced with Siebel ticketing system and tools such as Netcool, Nagios.
Monitored and troubleshot Cisco/Juniper Routers and Switches.
Coordinated maintenance windows, engaged hands-and-eyes support dispatched to advance isolation and repair inside Service Level Agreements.
Performed software and hardware installation, configuration, security, monitoring, hardware load balancing technologies along with change control procedures.
Installed and repaired wiring such as CAT5E, 66 punch down blocks, Coaxial and Fiber Optics.

Work History Example # 4

Senior Information Technology Specialist

Progress Energy

Provided project level systems integration, consulting, and management for extremely complex, diverse and enterprise-level implementations.
Provided Microsoft Exchange support to the project team for implementation of new SharePoint services.
Administered Windows 2003 server, Microsoft Windows OS, Microsoft Office Suite and maintained desktop support.
Evaluated and tested new IP security cameras with higher resolution and lower implementation cost
Configured, installed, repaired, maintained PCs, tape backup devices, peripheral devices and accompanying accessories and software.

5. Highlight Your Senior Information Technology Specialist Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your senior information technology specialist resume:

IT Information Library Foundations Certification (ITIL)
Certified Information Technology Professional (CITP)
Project Management Professional (PMP)
Certified Information Systems Security Professional (CISSP)
ITIL Foundation
Cisco Certified Network Associate (CCNA)
Certified Information Systems Security Professional - Architecture (CISSP)
Certified Information Security Manager (CISM)
Software Engineering Master Certification (SEMC)
Certified Information Systems Auditor (CISA)

More Certifications For Senior Information Technology Specialist

6. Finally, Add a Senior Information Technology Specialist Resume Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

Are you a recent grad?

Read our guide on how to write a resume summary statement

And If You’re Looking for a Job, Here Are the Five Top Employers Hiring Now:

Common Senior Information Technology Specialist Resume Skills

Customer Service

Database

Technical Support

Project Management

Lifecycle Management

Linux

Cycle Management

Java

SAN

SQL Server

SharePoint

Commercial Off-The-Shelf

Computer System

Switches

Desktop Support

Network Infrastructure

DOD

Excellent Interpersonal

Mac

Management System

SCCM

Unix

DNS

Windows Server

VPN

ITIL

VMware

DHCP

Disaster Recovery

SOX

Customer Satisfaction

VoIP

JavaScript

System Administration

Remedy

Strong Analytical

Trouble Tickets

Software Applications

SME

Technical Issues

HTML

TCP/IP

Technical Assistance

SDLC

Senior Information Technology Specialist Jobs

Links To Help Optimize Senior Information Technology Specialist Resumes

Updated May 19, 2023