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What is a senior information technology support technician and how to become one
What general advice would you give to a senior information technology support technician?
Kate Marek Ph.D.
Director and Professor, Dominican University
Avg. Salary $49,181
Avg. Salary $59,228
Growth rate 10%
Growth rate 0.3%
American Indian and Alaska Native 0.41%
Asian 10.65%
Black or African American 10.09%
Hispanic or Latino 16.41%
Unknown 5.33%
White 57.11%
Genderfemale 10.61%
male 89.39%
Age - 41American Indian and Alaska Native 3.00%
Asian 7.00%
Black or African American 14.00%
Hispanic or Latino 19.00%
White 57.00%
Genderfemale 47.00%
male 53.00%
Age - 41Stress level is high
7.1 - high
Complexity level is challenging
7 - challenging
Work life balance is good
6.4 - fair
Key steps to become a senior information technology support technician
Explore senior information technology support technician education requirements
Start to develop specific senior information technology support technician skills
Skills Percentages Troubleshoot 13.00% Technical Support 9.61% Desktop Support 5.98% OS 4.34% Pc Support 3.96% Complete relevant senior information technology support technician training and internships
Accountants spend an average of 3-6 months on post-employment, on-the-job training. New senior information technology support technicians learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a senior information technology support technician based on U.S. Bureau of Labor Statistics data and data from real senior information technology support technician resumes.Research senior information technology support technician duties and responsibilities
- Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
- Design and implement wireless lan access for select locations.
- Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
- Gain experience with Symantec client management system Altiris.
Apply for senior information technology support technician jobs
Now it's time to start searching for a senior information technology support technician job. Consider the tips below for a successful job search:
- Browse job boards for relevant postings
- Consult your professional network
- Reach out to companies you're interested in working for directly
- Watch out for job scams
How did you land your first senior information technology support technician job
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Average senior information technology support technician salary
The average senior information technology support technician salary in the United States is $49,181 per year or $24 per hour. Senior information technology support technician salaries range between $36,000 and $65,000 per year.
What am I worth?
How do senior information technology support technicians rate their job?
Senior information technology support technician reviews
You get to help a lot of people in many different ways as well as learning new things about technology
I have aids now due to the painfulness of sitting down all day
There was nothing to like. Everyone was polite an hard workers
Working with The people
I decided to go to technical support because I've been fascinated by technology all my life and I love working with the people as well. I want to use my technical know-how to solve directly the problems that customers have. I want to be the person who makes life easier and more enjoyable for people who have had a problem. This is what I like most as a technical Support.
I don't like sitting around being inactive. So I'll keep my self always busy
Updated January 8, 2025
