Find The Best Senior Information Technology Support Technician Jobs For You

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Average Salary
$82,361
Average Salary
Job Growth Rate
10%
Job Growth Rate
Job Openings
99,926
Job Openings

Senior Information Technology Support Technician Careers

There is more than meets the eye when it comes to being a senior information technology support technician. For example, did you know that they make an average of $39.6 an hour? That's $82,361 a year!

Between 2018 and 2028, the career is expected to grow 10% and produce 83,100 job opportunities across the U.S.

What Does a Senior Information Technology Support Technician Do

There are certain skills that many senior information technology support technicians have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed customer-service skills, listening skills and problem-solving skills.

When it comes to the most important skills required to be a senior information technology support technician, we found that a lot of resumes listed 13.0% of senior information technology support technicians included troubleshoot, while 12.2% of resumes included technical support, and 5.8% of resumes included desktop. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the senior information technology support technician job title. But what industry to start with? Most senior information technology support technicians actually find jobs in the technology and professional industries.

How To Become a Senior Information Technology Support Technician

If you're interested in becoming a senior information technology support technician, one of the first things to consider is how much education you need. We've determined that 31.1% of senior information technology support technicians have a bachelor's degree. In terms of higher education levels, we found that 5.2% of senior information technology support technicians have master's degrees. Even though some senior information technology support technicians have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a senior information technology support technician. When we researched the most common majors for a senior information technology support technician, we found that they most commonly earn associate degree degrees or bachelor's degree degrees. Other degrees that we often see on senior information technology support technician resumes include master's degree degrees or high school diploma degrees.

You may find that experience in other jobs will help you become a senior information technology support technician. In fact, many senior information technology support technician jobs require experience in a role such as technical support specialist. Meanwhile, many senior information technology support technicians also have previous career experience in roles such as computer technician or help desk analyst.

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Average Salary
$82,361
Average Salary
Job Growth Rate
10%
Job Growth Rate
Job Openings
99,926
Job Openings

Average Salary for a Senior Information Technology Support Technician

Senior Information Technology Support Technicians in America make an average salary of $82,361 per year or $40 per hour. The top 10 percent makes over $109,000 per year, while the bottom 10 percent under $61,000 per year.
Average Salary
$82,361
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Recently Added Salaries

Job TitleCompanyascdescCompanyascdescStart DateascdescSalaryascdesc
Shared Information Support Senior
Shared Information Support Senior
Federal Home Loan Mortgage Corporation
Federal Home Loan Mortgage Corporation
12/30/2014
12/30/2014
$90,80012/30/2014
$90,800

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Senior Information Technology Support Technician Demographics

Gender

male

82.7 %

female

11.6 %

unknown

5.8 %

Ethnicity

White

62.8 %

Hispanic or Latino

14.6 %

Asian

9.8 %

Foreign Languages Spoken

Spanish

77.8 %

Portuguese

11.1 %

Italian

11.1 %
See More Demographics

Senior Information Technology Support Technician Education

Majors

Business
12.9 %

Degrees

Associate

35.6 %

Bachelors

31.1 %

Certificate

20.0 %

Top Colleges for Senior Information Technology Support Technicians

1. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

2. Carnegie Mellon University

Pittsburgh, PA • Private

In-State Tuition
$55,465
Enrollment
6,483

3. Northeastern University

Boston, MA • Private

In-State Tuition
$51,522
Enrollment
13,760

4. University of California, Irvine

Irvine, CA • Private

In-State Tuition
$13,700
Enrollment
29,722

5. New York University

New York, NY • Private

In-State Tuition
$51,828
Enrollment
26,339

6. Boston University

Boston, MA • Private

In-State Tuition
$53,948
Enrollment
17,238

7. Minnesota State University - Mankato

Mankato, MN • Private

In-State Tuition
$8,184
Enrollment
11,675

8. University of Pittsburgh

Pittsburgh, PA • Private

In-State Tuition
$19,080
Enrollment
19,127

9. Inter American University of Puerto Rico Ponce

Mercedita, PR • Private

In-State Tuition
$5,914
Enrollment
4,155

10. Michigan Technological University

Houghton, MI • Private

In-State Tuition
$15,646
Enrollment
5,736
See More Education Info

Online Courses For Senior Information Technology Support Technician That You May Like

Desktop IT Support Level 1 & 2 in real life (Troubleshooting
udemy
4.1
(384)

Learn everything in real life Troubleshooting for IT Help Desk, Helpdesk, IT Support, System Administration and IT...

Computer Basics - Windows 7/10 - Desktop IT Support Training
udemy
3.8
(1,096)

Computer basics & troubleshooting skills for IT helpdesk support technicians, fixes for printers, email & slow computers...

Technical Support Fundamentals
coursera

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you'll be introduced to the world of Information Technology, or IT. You'll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what's to come in this certificate program...

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Top Skills For a Senior Information Technology Support Technician

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 13.0% of senior information technology support technicians listed troubleshoot on their resume, but soft skills such as customer-service skills and listening skills are important as well.

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Top Senior Information Technology Support Technician Employers

1. Penske Truck Leasing
4.6
Avg. Salary: 
$85,945
Senior Information Technology Support Technicians Hired: 
4+
2. Deloitte
4.9
Avg. Salary: 
$89,963
Senior Information Technology Support Technicians Hired: 
3+
3. Collins Aerospace
4.8
Avg. Salary: 
$88,106
Senior Information Technology Support Technicians Hired: 
3+
4. American International Group
4.7
Avg. Salary: 
$90,815
Senior Information Technology Support Technicians Hired: 
2+
5. Unisys
4.4
Avg. Salary: 
$98,439
Senior Information Technology Support Technicians Hired: 
2+
6. Bissell
4.2
Avg. Salary: 
$88,863
Senior Information Technology Support Technicians Hired: 
2+

Senior Information Technology Support Technician Videos

Updated October 2, 2020