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There are several educational requirements to become a senior information technology support technician. Senior information technology support technicians usually study business, computer networking, or computer science. 43% of senior information technology support technicians hold a associate degree, and 39% hold an bachelor's degree. We analyzed 200 real senior information technology support technician resumes to see exactly what senior information technology support technician education sections show.
The most common colleges for senior information technology support technicians are the University of Phoenix and the University of Phoenix.
There are also many online senior information technology support technician courses to help get the education required to be a senior information technology support technician.
| Senior information technology support technician common college | Percentages |
|---|---|
| University of Phoenix | 25.00% |
| Rutgers, The State University of New Jersey | 7.14% |
| University of Arkansas at Little Rock | 7.14% |
| Cairn University | 3.57% |
| North Central College | 3.57% |
| Rank | Major | Percentages |
|---|---|---|
| 1 | Business | 12.6% |
| 2 | Computer Networking | 12.6% |
| 3 | Computer Science | 11.7% |
| 4 | Information Technology | 11.7% |
| 5 | Information Systems | 9.0% |
The best colleges for senior information technology support technicians are Carnegie Mellon University, University of Pennsylvania, and Northeastern University.
A senior information technology support technician with advanced education typically earns a higher salary and has access to better jobs. That's why Zippia looked into the best colleges for senior information technology support technicians. We based this list on several metrics: admissions rate, retention rate, mean earnings of graduates, the ratio of working vs. non-working students ten years after admission, the average cost of attendance, and median debt for graduates who become senior information technology support technicians.
Philadelphia, PA • Private
In-state tuition
$55,584
Enrollment
10,764
Pittsburgh, PA • Private
In-state tuition
$55,465
Enrollment
6,483
Boston, MA • Private
In-state tuition
$51,522
Enrollment
13,760
Irvine, CA • Private
In-state tuition
$13,700
Enrollment
29,722
New York, NY • Private
In-state tuition
$51,828
Enrollment
26,339
Boston, MA • Private
In-state tuition
$53,948
Enrollment
17,238
Mankato, MN • Private
In-state tuition
$8,184
Enrollment
11,675
Pittsburgh, PA • Private
In-state tuition
$19,080
Enrollment
19,127
Mercedita, PR • Private
In-state tuition
$5,914
Enrollment
4,155
Houghton, MI • Private
In-state tuition
$15,646
Enrollment
5,736
1. Introduction to Technical Support
Technical Support professionals are in great demand! This is the first course in the IBM IT Support Professional Certificate program, designed to prepare you for a rewarding career in technical support. You will begin this self-paced course by learning what Informational Technology (IT) support is all about. You'll find out the roles and responsibilities of Technical Support professionals and become familiar with all the different career paths you can take in Technical Support. You will also...
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Prepare for an in-demand career in Information Technology (IT). In this program, you’ll develop a strong foundation in IT fundamentals, networking, cybersecurity, and cloud computing to get job-ready in as little as 3 months, with no prior experience or degree needed to get started.\n\nAlmost every organization, business, or individual relies on technology. A career in IT Support is about providing technological assistance to better optimize organizational efficiency. This can include...
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Learn the basic fundamentals of computer networking & OSI model for desktop support and IT service desk technicians...
4. IT/Desktop Computer Support- Troubleshooting for Technicians
Learn how to troubleshoot desktop computer issues as an IT Support Technician on real-world organisational networks...
5. Network Support Fundamentals
Dive into the realm of network support with the Network Support Fundamentals course. This online course is meticulously designed to introduce you to the essential skills needed for supporting enterprise networks - one of the most in-demand skill sets in the digital landscape. By the end of this course you will be able to explain network security basics, monitor network performance, and provide essential professional support. Ideal for beginners aiming for an entry-level IT career or current IT...
6. Akamai Customer Consulting and Support
Are you interested in end-to-end project management? Want to deliver the best solutions to our customers while collaborating with teams from all over the world? You will never stop learning in this fast-moving environment and across our cutting-edge technologies. This beginner level certificate is designed to provide you with in-demand skills that range from internet technology fundamentals, networking, operating systems and problem solving techniques.\n\nThis certificate program consists of...
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The most affordable schools for senior information technology support technicians are Baruch College of the City University of New York, brigham young university, and inter american university of puerto rico ponce.
If the best universities for senior information technology support technicians are out of your price range, check out these affordable schools. After factoring in in-state tuition and fees, the average cost of attendance, admissions rate, average net price, and mean earnings after six years, we found that these are the most affordable schools for senior information technology support technicians.
New York, NY • Private
In-state tuition
$7,262
Cost of attendance
14,046
Provo, UT • Private
In-state tuition
$5,620
Cost of attendance
18,136
Mercedita, PR • Private
In-state tuition
$5,914
Cost of attendance
13,564
Bayamon, PR • Private
In-state tuition
$5,940
Cost of attendance
13,508
Barranquitas, PR • Private
In-state tuition
$5,902
Cost of attendance
13,479
Aguadilla, PR • Private
In-state tuition
$5,902
Cost of attendance
13,284
Morrow, GA • Private
In-state tuition
$5,419
Cost of attendance
17,697
Minot, ND • Private
In-state tuition
$7,064
Cost of attendance
15,576
Miami, FL • Private
In-state tuition
$6,556
Cost of attendance
19,434
Mayaguez, PR • Private
In-state tuition
$4,094
Cost of attendance
14,302
The hardest universities for senior information technology support technicians to get into are Carnegie Mellon University, University of Pennsylvania, and Northeastern University.
Some great schools for senior information technology support technicians are hard to get into, but they also set your career up for greater success. The list below shows the most challenging universities to get into for senior information technology support technicians based on an institution's admissions rates, average SAT scores accepted, median ACT scores accepted, and mean earnings of students six years after admission.
Pittsburgh, PA • Private
Admissions rate
17%
SAT average
1,507
Philadelphia, PA • Private
Admissions rate
8%
SAT average
1,492
Boston, MA • Private
Admissions rate
19%
SAT average
1,466
Boston, MA • Private
Admissions rate
22%
SAT average
1,420
New York, NY • Private
Admissions rate
20%
SAT average
1,419
Evanston, IL • Private
Admissions rate
8%
SAT average
1,508
Nashville, TN • Private
Admissions rate
10%
SAT average
1,514
Syracuse, NY • Private
Admissions rate
50%
SAT average
1,284
Tulsa, OK • Private
Admissions rate
41%
SAT average
1,321
Baltimore, MD • Private
Admissions rate
11%
SAT average
1,513
The easiest schools for senior information technology support technicians to get into are Capitol Technology University, saint joseph's college of maine, and thomas more university.
Some schools are much easier to get into. If you want to start your career as a senior information technology support technician without much hassle, check out the list of schools where you will be accepted in no time. We compiled admissions rates, average SAT scores, average ACT scores, and average salary of students six years after graduation to uncover which were the easiest schools to get into for senior information technology support technicians.
Laurel, MD • Private
Admissions rate
69%
SAT average
1,070
Standish, ME • Private
Admissions rate
84%
SAT average
1,069
Crestview Hills, KY • Private
Admissions rate
90%
SAT average
1,099
Baltimore, MD • Private
Admissions rate
78%
SAT average
1,020
Lodi, NJ • Private
Admissions rate
81%
SAT average
999
Ottawa, KS • Private
Admissions rate
78%
SAT average
1,024
Union, NJ • Private
Admissions rate
86%
SAT average
991
Klamath Falls, OR • Private
Admissions rate
96%
SAT average
1,139
McMinnville, OR • Private
Admissions rate
81%
SAT average
1,117
New Haven, CT • Private
Admissions rate
58%
SAT average
931
| Senior information technology support technician education level | Senior information technology support technician salary |
|---|---|
| Master's Degree | $58,108 |
| High School Diploma or Less | $46,316 |
| Bachelor's Degree | $51,181 |
| Doctorate Degree | $55,714 |
| Some College/ Associate Degree | $47,232 |