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Become A Senior Installation Technician

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Working As A Senior Installation Technician

  • Interacting With Computers
  • Getting Information
  • Making Decisions and Solving Problems
  • Updating and Using Relevant Knowledge
  • Communicating with Supervisors, Peers, or Subordinates
  • $77,800

    Average Salary

Example Of What A Senior Installation Technician does

  • Performed site surveys for large installations.
  • Visited existing systems to upgrade software and hardware, perform service work, equipment re-locations, and additional customer training.
  • Introduced execview software for global monitoring of all sites which freed up five other personnel for system support.
  • Install local telephone, CATV and broadband internet2.
  • Direct and manage the imaging and deployment activities of 266 Dell Desktops for VAMC.
  • Installed and configured software applications, installed printers both networked and local.
  • Retained by M7 Staffing,LLC to serve as an avionics installer/technician on AH-1W SuperCobra attack helicopters.
  • Trouble shooting wiring and weatherproofing equipment and connections were also included.
  • Alarm, CCTV, Card Access.
  • Used Ghost server to load the new images to the PC's.
  • Field all service calls and damage complaints within my assigned work area.
  • Installed 350 CISCO VOIP phones at Atmell in Colorado Springs, CO.
  • Handle customer service and sales.
  • Network Administration using Windows NT and Windows 2000 Advance Server.
  • Help sales department with system setups.
  • Performed work in Qwest central offices installing cable as well as upgrading, and installing telecommunication fiber optic bays and equipment.
  • Act as the Subject Matter Expert to Sr.
  • Performed scheduled preventive maintenance tasks, such as checking, cleaning and repairing equipment to detect and prevent problems.
  • Punch down 66 block and 110 block, harnessing, audio, video, control and testing PENTAGON CHANEL.
  • Traveled all over the USA & Haiti for installation projects.

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How To Become A Senior Installation Technician

Because of the wide range of skills used in different computer support jobs, there are many paths into the occupation. A bachelor’s degree is required for some computer support specialist positions, but an associate’s degree or postsecondary classes may be enough for others.

Education

Education requirements for computer support specialists vary. Computer user support specialist jobs require some computer knowledge, but not necessarily a postsecondary degree. Applicants who have taken some computer-related classes are often qualified. For computer network support specialists, many employers accept applicants with an associate’s degree, although some prefer applicants to have a bachelor’s degree.

Large software companies that provide support to business users who buy their products or services often require a bachelor’s degree. Positions that are more technical are likely to require a degree in a field such as computer science, engineering, or information science, but for others, the applicant’s field of study is less important.

To keep up with changes in technology, many computer support specialists continue their education throughout their careers.

Certification

Certification programs are generally offered by vendors or from vendor-neutral certification providers. Certification validates the knowledge of and best practices required by computer support specialists. Companies may require their computer support specialists to hold certifications in the products the companies use.

Advancement

Many computer support specialists advance to other information technology positions, such as network and computer systems administrators and software developers. Some become managers in the computer support services department. Some organizations provide paths for support specialists to move into other parts of the organization, such as sales. For more information, see the profiles on network and computer systems administrators and software developers.

Important Qualities

Customer-service skills. Computer support specialists must be patient and sympathetic. They must often help people who are frustrated with the software or hardware they are trying to use.

Listening skills. Support workers must be able to understand the problems that their customers are describing and know when to ask questions to clarify the situation.

Problem-solving skills. Support workers must identify both simple and complex computer problems, analyze them, and solve them.

Speaking skills. Support workers must describe the solutions to computer problems in a way that a nontechnical person can understand.

Writing skills. Strong writing skills are useful for preparing instructions and email responses for employees and customers, as well as real-time web chat interactions.

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Senior Installation Technician jobs

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Top Skills for A Senior Installation Technician

FiberOpticCablesCctvAudioPersonnelCustomerServiceWindowsInstallationProjectsInternetTroubleShootingAccessControlSystemPCSetupSiteSurveysPreventiveMaintenancePrintersSecuritySystemsAvionicsInstaller/TechnicianAdditionalVoipT

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Top Senior Installation Technician Skills

  1. Fiber Optic Cables
  2. Cctv
  3. Audio
You can check out examples of real life uses of top skills on resumes here:
  • Install CCTV infrastructure, Recording systems and field devices then conduct system test and commission.
  • Alarm, CCTV, Audio, Vat tube systems, Under counter cabinets
  • Recommended computer system design changes and equipment modifications to senior management and school personnel.
  • Supervised two teams of installers covering all of Illinois, with customer service as priority one.
  • Use various operating systems (UNIX, Windows) and software to support the network and help troubleshoot issues.

Top Senior Installation Technician Employers

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