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Senior installation technician vs senior support technician

The differences between senior installation technicians and senior support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a senior installation technician and a senior support technician. Additionally, a senior support technician has an average salary of $74,459, which is higher than the $48,734 average annual salary of a senior installation technician.

The top three skills for a senior installation technician include technical support, HVAC and security systems. The most important skills for a senior support technician are customer service, technical support, and troubleshoot.

Senior installation technician vs senior support technician overview

Senior Installation TechnicianSenior Support Technician
Yearly salary$48,734$74,459
Hourly rate$23.43$35.80
Growth rate10%10%
Number of jobs65,955113,499
Job satisfaction--
Most common degreeAssociate Degree, 42%Bachelor's Degree, 48%
Average age4242
Years of experience22

Senior installation technician vs senior support technician salary

Senior installation technicians and senior support technicians have different pay scales, as shown below.

Senior Installation TechnicianSenior Support Technician
Average salary$48,734$74,459
Salary rangeBetween $40,000 And $58,000Between $48,000 And $114,000
Highest paying City-Durham, NC
Highest paying state-Pennsylvania
Best paying company-Pacira BioSciences
Best paying industry-Technology

Differences between senior installation technician and senior support technician education

There are a few differences between a senior installation technician and a senior support technician in terms of educational background:

Senior Installation TechnicianSenior Support Technician
Most common degreeAssociate Degree, 42%Bachelor's Degree, 48%
Most common majorElectrical EngineeringComputer Science
Most common collegeStanford UniversityStanford University

Senior installation technician vs senior support technician demographics

Here are the differences between senior installation technicians' and senior support technicians' demographics:

Senior Installation TechnicianSenior Support Technician
Average age4242
Gender ratioMale, 95.6% Female, 4.4%Male, 78.4% Female, 21.6%
Race ratioBlack or African American, 12.8% Unknown, 5.3% Hispanic or Latino, 15.5% Asian, 10.5% White, 55.5% American Indian and Alaska Native, 0.4%Black or African American, 10.7% Unknown, 5.4% Hispanic or Latino, 16.3% Asian, 11.1% White, 56.1% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between senior installation technician and senior support technician duties and responsibilities

Senior installation technician example responsibilities.

  • Install, manage, and troubleshoot CAT3, CAT5, CAT6, and fiber optic infrastructures throughout the greater Tulsa area.
  • Install, relocate and repair of RF shield enclosures and anechoic chambers.
  • Operate instrumentation and telemetry systems comprise of components such as transmitters, recorders, computers, data conditioning and conversion equipment.
  • Install T1 data lines and perform bit error rate (BER) tests using T-BERD T1 error detection equipment.
  • Operate instrumentation and telemetry systems comprise of components such as transmitters, recorders, computers, data conditioning and conversion equipment.

Senior support technician example responsibilities.

  • Manage the virtual platforms utilize in the office using VMWare.
  • Serve as a SME and the main point of contact when agents and other leads have questions.
  • Organize and maintain Linux labs.
  • Help resolve terminal server and citrix environment issues.
  • Research Linux server logs to find errors within applications.
  • Train customers in hardware and software on both the pc and mac.
  • Show more

Senior installation technician vs senior support technician skills

Common senior installation technician skills
  • Technical Support, 14%
  • HVAC, 10%
  • Security Systems, 9%
  • Switches, 8%
  • Fiber Optic, 7%
  • PC, 6%
Common senior support technician skills
  • Customer Service, 13%
  • Technical Support, 11%
  • Troubleshoot, 9%
  • Desk Support, 4%
  • Phone Calls, 4%
  • Mac, 4%

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