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Senior instructor skills for your resume and career
15 senior instructor skills for your resume and career
1. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Designed, developed and delivered presentation for National Customer Service Week for all American Family Customer Service Representatives.
- Monitor performance and conduct feedback review sessions for improving customer service skills of reservations and service directors.
2. Curriculum Development
- Developed strategic plans and conducted market analysis with the assistance of a craft advisory committee for curriculum development and budget proposals.
- Participated as a subject matter expert in supply chain management and maintenance life cycle management curriculum development and periodic reviews.
3. ELearning
- Designed eLearning templates providing seamless, consistent, and cohesive learner/user experiences.
- Developed a 60-minute eLearning course with audio for a multinational corporation that runs chains of large discount department stores.
4. Training Programs
- Presented Executive Level training programs to cultivate the building of relationships among and between those officials logically involved in crisis management.
- Administered, supervised, and evaluated training programs for effectiveness; developed and incorporated training materials after determining training requirements.
5. Course Content
- Coordinated with Department of Defense customers on training requirements and operational focus for course content and student learning objectives.
- Developed comprehensive course content through utilizing proven and innovative instructional strategies.
6. Training Materials
- Established successful training program through the development of accurate training materials and a strict instructor certification process.
- Performed SME review of training materials and presentations looking for accuracy and appropriateness of curriculum design.
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- Promoted by senior officers to train incoming instructors on instructional techniques, course material development and department procedures.
- Presented class materials using a variety of instructional techniques and formats to hundreds of civilian and military students.
8. Technical Training
Technical Training refers to the act of teaching individuals the technical skills needed for various positions. This training may be on a form of software (though this doesn't include any coding technology), how to repair a piece of machinery, or how to operate a piece of machinery.
- Planned and facilitated in-depth technical training sessions and presentations on a variety of subjects.
- Applied Instructional System Development methodology to develop technical training for internal and external customers.
9. CPR
Cardiopulmonary resuscitation or CPR is a medical procedure that involves chest compression to help a patient breathe. This artificial ventilation helps in keeping the brain function in place and regulates blood throughout the body. CPR is a lifesaving procedure that is used in emergencies.
- Teach water safety and lifesaving skills to participants through CPR, First-Aid, Spinal Injury Prevention and Choking Prevention.
- Plan and direct physical fitness activities along with Health classes, CPR, Career planning with students.
10. Training Courses
- Developed curriculum and conducted management level training courses in accountability, mentoring, coaching and team building.
- Drafted curriculum for advanced police training courses, conducted in-service training for officers previously trained.
11. Syllabus
- Designed and administered examinations to assess achievement of course objectives as identified in the syllabus.
- Advised clients regarding training syllabus when upgrading applications.
12. Course Materials
- Possess strong written, presentation & verbal communications skills; experienced in development and delivery of military training course material.
- Supervised and wrote numerous revisions of course material pertinent to Counterintelligence Collections section of the course.
13. Logistics
Logistics is a complete organization and implementation of a problem. Logistics are often considered in a complex business operation, as some works need detailed plannings. Logistics are also used in military action.
- Analyzed organization logistics program objectives, policies, standard operating procedures, and other associated logistic tasks.
- Developed and implemented technical support for a logistics management operation involved in providing logistical and budget support.
14. Blended Learning
- Manage and coordinate instructional opportunities including web based academic, blended learning, advanced placement and technical training.
- Managed resources and materials and collaborated with customers on overall development of blended learning.
15. SME
The term ‘small and medium-sized enterprises' is meant to describe businesses of varied sizes who fall below certain limits and targets set by various organizations, such as the World Bank and the UN. SMEs, as they are commonly known, are an important part of any economy and generally, in healthy economies, should vastly outnumber other forms of business, such as multi-level corporations, because they collectively employ more people, pay better, and produce more money.
- Served as the North American course specialist for several courses, achieved the status of the Lead SME for fellow instructors.
- Subject Matter Expert (SME) rewriting and updating blocks of instruction, used today to train soldiers in GEOINT.
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List of senior instructor skills to add to your resume

The most important skills for a senior instructor resume and required skills for a senior instructor to have include:
- Customer Service
- Curriculum Development
- ELearning
- Training Programs
- Course Content
- Training Materials
- Instructional Techniques
- Technical Training
- CPR
- Training Courses
- Syllabus
- Course Materials
- Logistics
- Blended Learning
- SME
- POI
- DOD
- Windows
- Training Objectives
- Student Performance
- Nuclear Power
- Combat
- Course Curriculum
- Law Enforcement
- Leadership
- Instructional Materials
- Subject Matter Expertise
- Professional Development
- ROTC
- Course Development
- Classroom Environment
- Doctrine
- Advanced Life Support
- Led Training
- US Army
- Cadre
- NCO
- TRADOC
- Training Aids
- Cadets
- Unix
- Physical Fitness
- Training Schedules
- Systems Approach
- Physical Training
- MOS
- Technical Manuals
Updated January 8, 2025