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  • Senior Lead - Delivery Solutions and Operations (f/m/x) - remote

    Alle Offenen

    Remote senior lead operator job

    Founded in 2017, we're Europe's fastest-growing marketplace for refurbished products, active in 12 European countries, having surpassed €2Bn in GMV - all this while being profitable. With beautiful headquarters in Vienna, we have a remote-first culture and Refurbed's 250 employees can also enjoy two months of workation per year. We've been recognized for three consecutive years as the Top DACH Employer by Kununu. Our mission is to empower customers to buy products up to 40% cheaper while making a substantial impact on reducing CO2 emissions - Join us to make consumption more sustainable! Join refurbed as our Delivery Solutions and Operations Lead - and shape the future of circular commerce across Europe. We're looking for an experienced B2C e-commerce and platform logistics professional to shape and scale Refurbed's shipping and delivery experience. Your mission: improve delivery satisfaction, influence NPS and retention, and elevate the customer experience while navigating the complexity of a marketplace model. You'll combine logistics expertise, Product & Tech fluency, and commercial acumen to lead initiatives end-to-end - from identifying opportunities and building business cases to collaborating with Product, Tech, and Supply to bring them to life. WHO YOU ARE: Several years of e-commerce logistics experience, ideally from a marketplace, combining operational know-how with strong Product, Tech, and commercial fluency. Highly analytical - able to turn complexity into clear business opportunities and scalable operational solutions. Entrepreneurial and collaborative - skilled at aligning diverse stakeholders and partners around shared goals. AI-literate and data-driven, using technology to make smarter, faster decisions. An experienced negotiator and relationship builder, comfortable working eye-to-eye with senior external partners. Fluent in English; German is a plus. WHAT YOU WILL DO: Define and execute Refurbed's shipping and delivery strategy, focusing on express shipping, reverse logistics, preferred carriers, and alternative delivery locations. Act as the business owner for logistics initiatives, shaping scalable, seller-friendly solutions with Product & Tech. Build and validate business cases for new shipping models and delivery experiences, ensuring commercial soundness and operational feasibility. Develop and manage carrier partnerships, negotiating terms, ensuring performance, and driving adoption of best-performing carriers across markets. Lead and develop one Carrier & Operations Manager. This role is ideal for someone who loves solving customer challenges, thrives in complexity, and enjoys turning operational puzzles into effective, scalable solutions. If you're ready to build something that matters - and make refurbished the first choice for more customers - we'd love to meet you. WHY YOU WILL ENJOY WORKING WITH US: Our Culture and Values: Decisions should be made based on facts and not by hierarchy levels? We sure think so! We embrace giving and receiving feedback, testing and welcoming new ideas, as well as sharing our knowledge across the company. You fail sometimes? Well, so do we! We're all just human, let's learn from our mistakes to improve in the future! No matter who you love, where you're from, who you pray to, whether you pee sitting down or standing up - we are a bunch of talented people who enjoy spending our time making a difference! Personal & Professional Development: You'll have access to a dedicated learning budget within your department to support your growth, whether it's courses, conferences, or other learning opportunities that matter to you. We partner with Likeminded, offering you private sessions with experts for your personal growth and mental health. We frequently host internal workshops, allowing our teams to further develop their skills in different areas and enhancing collaboration across departments. Flexibility: We care about a healthy work/life balance. We not only function and support a fully remote setting but also offer the possibility to work from our beautiful office in the vibrant heart of Vienna - we love dogs, so feel free to bring your furry little buddy too 😊 We trust you to do the best job, so we don't care so much when you do it - you are able to self-organize. You will also be invited to take part in our office weeks, happening three times a year, where you will have the chance to work side by side with your colleagues and enjoy the team-building events and on-site workshops …and much more! See ***************************** for further insights!
    $52k-89k yearly est. Auto-Apply 5d ago
  • Revenue Operations & Strategy Lead

    Parafin

    Remote senior lead operator job

    About Us: At Parafin, we're on a mission to grow small businesses. Small businesses are the backbone of our economy, but traditional banks often don't have their backs. We build tech that makes it simple for small businesses to access the financial tools they need through the platforms they already sell on. We partner with companies like DoorDash, Amazon, Worldpay, and Mindbody to offer fast and flexible funding, spend management, and savings tools to their small business users via a simple integration. Parafin takes on all the complexity of capital markets, underwriting, servicing, compliance, and customer service for our partners. We're a tight-knit team of innovators hailing from Stripe, Square, Plaid, Coinbase, Robinhood, CERN, and more - all united by a passion for building tools that help small businesses succeed. Parafin is backed by prominent venture capitalists including GIC, Notable Capital, Redpoint Ventures, Ribbit Capital, and Thrive Capital. Parafin is a Series C company, and we have raised more than $194M in equity and $340M in debt facilities. Join us in creating a future where every small business has the financial tools they need. We are looking for a Revenue Operations Lead to drive the next phase of Parafin's growth. This role reports into the CRO and sits at the intersection of strategy, operations, and technology, partnering closely with our go-to-market, operations, product, and finance teams. You will design and execute the systems, processes, and insights that enable us to scale efficiently and hit ambitious revenue targets. As the first dedicated RevOps hire, you will set the foundation for how we measure performance, operationalize revenue goals, and optimize the GTM engine. From building financial models and forecasts to standing up dashboards and refining our Salesforce environment, you'll own critical levers that directly impact growth. The ideal candidate brings a mix of strategic thinking, analytical rigor, and hands-on execution. You thrive in ambiguity, enjoy rolling up your sleeves to solve complex problems, and have experience working across sales, marketing, product, and finance. This is a high-impact role with visibility across the organization and the opportunity to shape how Parafin scales its revenue operations. What You'll Be Doing: Revenue Strategy & Planning Partner with GTM teams to develop and operationalize quarterly and annual top-line goals, including building top-line financial models and forecasts Define ICP and lead territory planning exercises. Drive capacity planning, incentives, and development of revenue-specific KPIs Lead cross-functional strategic initiatives to accelerate growth and improve go-to-market efficiency, such as conducting market, customer, and product segmentation and developing scalable playbooks Help create quotas and revenue targets. Reporting & Insights Build and maintain dashboards to track KPIs across the funnel (e.g., MQLs, SQLs, pipeline velocity, win rates, churn, activation) Provide actionable insights on revenue performance, forecasting accuracy, and pipeline health Systems & Process Optimization Own, configure, and optimize the GTM tech stack, including Salesforce (flows, validation rules, reporting), automation tools, sales engagement platforms, and data enrichment solutions Design and automate GTM processes end-to-end, including lead routing, pipeline hygiene, deal desk operations, and handoff between sales and account management Collaborate with technical teams and vendors to improve system scalability and data accuracy Pricing and Contracting Standardize and systematize pricing guidelines, commercial templates, and deal financial models Act as a bridge between Product, GTM, and Legal to support scalable, efficient deal execution Enablement Lay the foundation for sales enablement to help our growing team scale and sell effectively. What We're Searching For: 5-8 years of experience in RevOps, GTM Strategy, Business Operations, Consulting, or Strategic Finance; experience in B2B2B usage based models preferred Strong analytical skills and proficiency in tools such as Excel, SQL, Salesforce, Looker, Unify, Gong We Prefer If You Have: Experience standing up RevOps function from scratch in a startup environment Familiarity with building data pipelines What We Offer Salary Range: $170k to $240k Equity grant Medical, dental & vision insurance Work from home flexibility Unlimited PTO Commuter benefits Free lunches Paid parental leave 401(k) Employee assistance program If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact us.
    $170k-240k yearly Auto-Apply 52d ago
  • Senior/Lead or Executive Producer: Card Content & Live Ops

    Koin Games 3.7company rating

    Remote senior lead operator job

    Koin Games is seeking an experienced Producer to coordinate and drive the production of card content and live service operations for our new-school collectible card game. This is a hands-on leadership role: you'll be managing schedules, aligning designers and engineers, and ensuring that card releases, battle passes, and live updates ship at the highest quality and on time. You will partner with the Lead Card Designer to translate creative vision into a reliable content pipeline, manage day-to-day execution, and collaborate across disciplines to ensure smooth integration of new cards and features into the game. You'll oversee card release scheduling, cross-team communication, and live-service cadence, while keeping the team aligned with our product goals and delivery standards. If you have proven production experience in live-service games, strong project management skills, and the ability to guide a small, talented team toward operational excellence, we want to hear from you. Exact job tile and level will be commensurate with the experience. Duties & Responsibilities Own and manage the production pipeline for card releases, battle passes, and live ops content. Collaborate with the Lead Card Designer to build & maintain a release roadmap aligned with project goals. Coordinate across departments (design, engineering, art, QA) to ensure smooth execution and timely delivery. Track milestones, manage sprints, and proactively identify risks to schedule or quality. Support the card design team by ensuring design decisions are unblocked and deadlines are met. Facilitate structured reviews and playtests, ensuring feedback loops are documented and acted upon. Monitor game balance and live ops performance metrics, working with the Lead Card Designer to prioritize adjustments. Maintain high standards of clarity, communication, and accountability in the production process. Required Skills and Experience 5+ years of production or project management experience in games, including at least 2 years working on live-service titles Familiarity with competitive card games or live-service games, and understanding of how content cadence impacts player engagement. Demonstrated success managing a content pipeline with regular updates (weekly/monthly releases). Strong project management skills: sprint planning, backlog management, and cross-discipline communication. Experience using project management tools (e.g., Jira, Trello, Asana) to track and report progress. Proven ability to facilitate decision-making and cut through indecision to keep production on track. Strong organizational and communication skills - able to convey priorities, risks, and needs clearly. Bonus Skills Direct experience with collectible card games or competitive strategy games. Familiarity with analytics, KPIs, and player feedback loops in live ops environments. Understanding of balance tuning processes, and ability to discuss design decisions with credibility. Experience coordinating across remote or distributed teams. The Ideal Candidate Will Thrive in organizational spaces, ensuring the team's creative work ships on time and at a high standard. Proactively communicate progress, risks, and dependencies to stakeholders. Bring structure, accountability, and momentum to a small, fast-moving team. Partner closely with the Lead Card Designer - respecting creative authority while ensuring execution never stalls. Love live-service games and bring a passion for building smooth, reliable, player-focused content pipelines. Interview Overview: Below you'll find an outline of the interview plan for this role. Please note that while this is what we expect the process to look like; we may ask you for supplemental information or require an additional step before making a final decision. • 30 min interview with our Talent Acquisition Lead • 60 min interview with the Hiring Manager • 60 min interview with the core team • Final interview with the Executive Team • References calls & a background check The Legal Bits: ● In Compliance with local US law, we are disclosing compensation for this role. The range listed is just one component of Koin's total compensation package, which may also include bonuses and LTI or other program specific awards. The disclosed range estimate has not been adjusted for geographic differentials. ● We offer competitive pay based on market standards plus a significant bonus structure. The base salary for this role is between $100,000 to $165,000, depending on skills and experience. Individual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall throughout the range based on these factors. ● This role is full time, exempt and will be fully remote ● The ability to work on Pacific time is required ● Global, non-US candidates will be considered only on a contract basis Working at Koin Games, Inc. Our entire team is working remotely. We offer competitive salaries, a flexible paid time off policy, and 10 paid company holidays. We also offer a generous slate of benefit options, including medical, dental, vision, life, 401k, and HSA. Employees are eligible for these benefit options on the first day of the month after being hired! Career descriptions are not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. We're proud to be an Equal Opportunity Employer. We are committed to providing equal employment opportunities for all employees and applicants. We are also committed to providing employees with a work environment free of illegal discrimination and harassment. All employment decisions are based on business needs, career requirements, and individual qualifications. No applicant or employee will be discriminated against because of their age; ancestry; citizenship; color; marital or parental status; registered domestic partner status; national origin; pregnancy, childbirth, breastfeeding, or related medical condition; race (including hair textures and styles); height; weight; religion; religious dress practice; religious grooming practice; sex; sexual orientation; genetic information; genetic characteristics; gender identity; gender expression; transgender status; military and veterans' status; HIV/AIDS status; physical or mental disability or medical condition unrelated to the person's ability to perform the career; or any other consideration made unlawful by federal, state or local laws, or the perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. See more details on your right to work here. Note to Recruiters and Placement Agencies: We do not accept unsolicited agency resumes. Unsolicited resumes received will be considered our property and will be processed accordingly.
    $24k-40k yearly est. Auto-Apply 51d ago
  • SR LEAD OPERATIONS ENGINEER-PUB SEC

    Lumen 3.4company rating

    Senior lead operator job in Washington, DC

    Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** The Sr Lead Operations Engineer-Public Sector will support Lumen Managed Services contracts by designing, installing, and maintaining data systems to meet customer requirements. Responsibilities include providing advanced engineering support for network performance management, troubleshooting complex issues, and monitoring network capacity to ensure reliable, uninterrupted service. The role requires evaluating new technical requirements and products for compatibility, maintaining up-to-date knowledge on routing and switching, and overseeing technical methods and documentation. Additional duties involve maintaining network monitoring tools, testing disaster recovery plans, and acting as a key liaison with vendors like Cisco and Solarwinds, as well as collaborating with other departments. Off-hours support on a rotating basis and the development of process flows are also essential to the position. **The Main Responsibilities** - Provide data support for the Lumen Managed Services contracts. Includes installation and maintenance for new and current installations - Provide primary design engineering support and configuration for data systems in line with Managed Services customer goals and requirements - Evaluate new technical requirements for compatibility with deployed system design - Maintain current knowledge base regarding complex routing, switching - Monitor and analyze performance across customer networks and underlying MS Tools deployments as required for Managed Services. - Provide high-level technical & engineering support for network performance management configurations, troubleshooting, and service restoration along with an understanding switching, routing as it would affect performance management - Troubleshoot and resolve complex issues - Provide high-level off-hours support on a rotating basis with other engineers - Develop and oversee subordinate level technical methods, procedures, and assist with complex technical solution designs. Develop & document process flows - Identify capacity and performance issues for network traffic to ensure continued, uninterrupted operation of systems - Maintain network monitoring applications, equipment and utilities as needed - Conduct testing of disaster recovery plans as it pertains to network performance management equipment to detect faults and minimize malfunctions - Create and maintain network documentation and reports as required - Act as liaison between Managed Services and other vendors (e.g. Cisco & Solarwinds) on high-level support issues - Provide direct interface with other Lumen departments in support of the Managed Services - Analyze Layer 2-7 traffic to identify anomalies, performance bottlenecks, and security threats - Collaborate with network, security, and application teams to troubleshoot complex issues - Develop and maintain filters, profiles, and dissectors to streamline analysis workflows - Document findings and provide actionable insights through detailed reports and visualizations - Support forensic investigations and root cause analysis of network incidents **What We Look For in a Candidate** **Required Qualifications:** - Bachelor's degree plus minimum 5 years related experience or equivalent combination of education and experience - Cisco SDWAN - Cisco Route Switch subject matter expert - Ability to obtain and maintain Public Trust Suitability requirement - Proficiency in Wireshark: display filters, capture filters, protocol dissection, expert info analysis - Strong understanding of TCP/IP stack, DNS, HTTP/S, TLS, and common application protocols - Experience with SPAN, TAPs, and packet brokers for traffic acquisition - Familiarity with network performance metrics and troubleshooting methodologies - Ability to correlate packet-level data with logs and system behavior **3 years current hands on experience with the following:** - Isolation of telecom and/or network outage causes and service restorations including understanding Cisco characteristics - Proficient PC skills in office applications and network connectivity configuration - Proficient presentation skills for presentations to technical and non-technical audiences; must be able to translate technical terms and concepts to non-technical entities. - Must be available 24/7 for outages and maintenance window work. - Strong communication (oral and written), customer service, organizational and multi-tasking skills - 7 years of Cisco Experience in a large enterprise networks - At least 2 Cisco certificates CCNP, CCIE....ETC - Python with emphasis on network add/change/manage tooling - 10 Years of network troubleshooting and design **Preferred Qualifications:** - Proven analytical and problem-solving abilities - Highly self motivated and directed. - Ability to effectively prioritize and execute tasks in a high-pressure environment - Strong customer service orientation. - Experience working in a team-oriented, collaborative environment **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $129,639 - $172,852 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $136,121 - $181,494 in these states: CO HI MI MN NC NH NV OR RI $142,603 - $190,137 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: Benefits (**************************************************** Bonus Structure \#LI-Remote **What to Expect Next** Requisition #: 340536 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. **Application Deadline** 11/17/2025
    $53k-88k yearly est. 4d ago
  • Operations Lead

    Fleek

    Remote senior lead operator job

    Fleek is a B2B Marketplace for wholesale second hand fashion. We enable professional resellers and retail stores to buy from vintage clothing suppliers from around the world. We are backed by top VC funds such as Andreessen Horowitz (a16z), and Y Combinator. Role specific details Your responsibility is to is to increase efficiency of Fleek's post sales operations and marketplace process, so that cross-border delivery, fulfilment, quality, and customer service are able to consistently improve, while the business scales. You will have full responsibility and ownership for the team's execution against set KPIs to reduce delivery time, implement logistics solutions across countries, reduce time to resolution of cx issues, and increase quality assurance, and reduce default rate. You need to be a self-starter, innovative, and an analytical thinker who's comfortable with using data to make decisions. Your organisational and analytics qualities should be able to take our current manual processes and help streamline/automate them. This role will be a combination of higher strategic level decisions alongside getting your hands dirty. You will work closely with our C-suite and founders and help establish the direction for Fleek's operational initiatives. Preferred Skills At least 5+ years of demonstrated experience in data-driven decision-making and sound business judgement through strong analytical thinking and experimentation Experience working cross-functionally across operations, finance, and product teams Experienced in setting up customer service tools and processes Experience in marketplaces, early stage startups is a plus Ability to wear-multiple hats Benefits We at Fleek believe in happy employees :-) Comprehensive healthcare coverage Exclusive employee clothing drops courtesy Fleek Flexible work hours & time off. We don't care where you are as long as the work gets done. We are a fully remote - -team spread across the US, UK, and Europe. Shared ownership: Being On Fleek means you'll own a part of it
    $93k-163k yearly est. 60d+ ago
  • Sr. Lead, Security Operations and Training

    Ijm

    Senior lead operator job in Washington, DC

    Who We Are International Justice Mission (IJM) is the global leader in protecting vulnerable people from violence around the world. Our team of over 1,200 professionals are at work worldwide in over 30 offices. Together we are on a mission to rescue millions, protect half a billion, and make justice unstoppable. We are a global community that cares for one another. We believe that the way we work is as important as the results we achieve. We provide professional excellence with joy and celebration to all those we serve. The Need For over 25 years, IJM has pioneered the work to protect vulnerable people from violence. 9 out of 9 times in the last decade, IJM's Justice System Strengthening Projects have reduced slavery and violence between 50 and 85% for very large populations of people in poverty. As we grow to expand our impact to protect 500 million people from violence, we are seeking a Security Operations and Training Lead. The Security Operations and Training Lead will play a pivotal role in strengthening the organization's global security posture. This position provides critical oversight of field security programs, oversees the development and delivery of comprehensive safety training initiatives, and ensures operational readiness and staff preparedness across all regions. The successful candidate will collaborate with Regional Security Officers, North America and Global Security Focal Points to implement security standards and protocols that allow the organization to safely pursue its mission in complex and high-risk environments. This position is based in the Washington, DC area and is available to be hybrid (onsite Tuesdays & Thursdays). It reports to the Global Director of Safety and Security and is only available for candidates with the right to work in the US. Responsibilities: Leadership and Management Provide oversight and functional leadership for North America and HQ Security Focal Points, ensuring alignment with global security strategy. Provide strategic leadership and functional oversight to Regional Security Managers across all regions. Mentor and guide Regional Security Officers, promoting professional development and consistency. Lead HQ coordination during security incidents, providing guidance to senior management and ensure a healthy flow of information to Global Director of Safety and Security and Crisis Management Team. Strategy & Knowledge Development & Implementation Contribute to the development and implementation of global safety and security strategies. Ensure alignment of regional security operations with organizational risk management frameworks. Support the continuous improvement of incident response plans and mitigation strategies. Networking & Partnership Build relationships with interagency security networks and peer organizations. Represent the organization in external coordination forums and security working groups. Foster collaboration between security, program, and support teams globally. Policies and Procedures Oversee the implementation of global security policies and SOPs in the field. Ensure compliance with Minimum Operating Security Standards (MOSS) across all offices. Lead regular reviews and updates of security protocols to ensure contextual relevance. Communication Coordinate briefings and updates to leadership during critical incidents. Maintain clear and timely communication with regional and country teams on emerging threats. Facilitate cross-regional knowledge sharing and lessons learned on safety practices. Training and Development Design and deliver comprehensive training programs for HQ, regional, and field staff. Develop standardized training materials, including onboarding and emergency preparedness content. Track participation and evaluate training effectiveness for continuous improvement. Documentation, Reporting & Data Management Maintain records of global security training, incident logs, and risk assessments. Lead after-action reviews and produce analysis reports for leadership and learning. Ensure timely and accurate documentation of field security activities. Events and Logistics Support the safe planning and execution of global meetings, events, and field deployments. Advise on venue selection, transportation, and contingency planning for official travel. Fieldwork Projects Conduct field visits to assess security implementation and provide contextual guidance. Support high-risk operations with remote or in-person advisory presence as needed. General Tasks Collaborate with HR, Legal, and Safeguarding teams on integrated risk management. Contribute to special projects and cross-functional initiatives supporting organizational safety and resilience. Qualifications: Bachelor's degree in Security Management, Emergency Management, International Relations, or related field (Master's preferred). At least 7 years of progressive experience in NGO field security operations. Minimum of 3 years in a leadership or HQ-based oversight role. Experience managing global or regional security programs through remote or dotted-line teams. Strong background in adult learning and training delivery to international audiences. Expertise in security risk assessments, contingency planning, and incident response. Experience designing and delivering security training programs across diverse regions. Fluency in English; proficiency in additional languages (French, Spanish, Arabic) preferred. Knowledge of INGO duty of care standards and operational security frameworks. Strong analytical skills to assess threats and develop practical mitigation strategies. Experience in operating in high risk hostile environments Critical Qualities: Eager commitment to IJM's Core Values: Christian, Professional and Bridge-Building; Excellent interpersonal and cross-cultural communication skills; Strong leadership, mentorship, and team-building abilities; Ability to influence and collaborate across departments and geographies; High emotional intelligence and resilience under pressure; Commitment to ethical standards and mission-driven values. Application Process: Upload Resume, Cover Letter & Statement of Faith* in one PDF document. *What is a statement of faith? A statement of faith should describe your Christian faith and how you see it as relevant to your involvement with IJM. The statement can either be incorporated into the cover letter or submitted as a separate document and should include, at a minimum, a description of your spiritual disciplines (prayer, study, etc.) and your current fellowship or place of worship. What does IJM have to offer? Comprehensive Medical/Dental/Vision benefits Monthly commuter and parking benefits in the DC metro area Retirement benefit options Paid leave starting at 23 days 12 holidays (plus early release the day prior) Daily, quarterly, and annual community spiritual formation Robust staff care resources IJM holds strict safeguarding principles and a zero tolerance to violations of the Safeguarding Policy, Protection against Sexual Exploitation, Abuse and Harassment Policy, and Code of Ethics. Candidate selection is based on technical competence, recruitment, selection and hiring criteria subject to assessing the candidate's value congruence and thorough background, police clearance, and reference check processes. At IJM, we're committed to building a diverse workforce through fair and equitable employment practices. IJM encourages people of any race, color, age, sex, marital status or political ideology to apply for employment. While we welcome everyone into this work, we truly believe that the work we are doing is God's work, not our own, and practice spiritual disciplines together daily. That's why we legally require under SEC. 2000e-1 [Section702] of Title VII of the Civil Rights Act of 1964 that all employees practice a mature orthodox Christian faith, as defined by the Apostles' Creed. IJM requires a background check, police clearance and thorough review of references with an employment offer and/or employment contract. #LI-RG1 #LI-Hybrid
    $55k-101k yearly est. Auto-Apply 29d ago
  • Pigment Operations Variable Cost Transformation Leader

    0003-The Chemours India

    Remote senior lead operator job

    As we create a colorful, capable and cleaner world through chemistry, we invite you to join our team to harness the power of chemistry to shape markets, redefine industries and improve lives for billions of people around the world. HELP SHAPE THE FUTURE OF CHEMISTRY AND THE WORLD From the frontline to the back office, every Chemours employee is part of something bigger than themselves as together we work to create a better world through the power of our chemistry. Chemours is a $6.3 billion company with a portfolio of products and processes that enable technologies and products that people use every day in their lives. From cellular phones to lower emission vehicles, to 5G communications and clean energy from hydrogen, we're collaborating with customers to make these innovations more capable. Simply said, we use our chemistry to change lives, shape markets, and redefine industries-one improvement at a time. Chemours is seeking a Pigment Operations Variable Cost Transformation Leader to join our growing Titanium Technologies Transformation team. We are seeking proactive and results-driven Transformation Leads to join our Transformation Office. The Pigment Operations Variable Cost Transformation Lead will be at the forefront of shaping, planning and helping execute our highest-priority fixed cost initiatives, redesigning core businesses processes, and helping TT manage significant change across our Pigment Manufacturing Sites. You will collaborate with passionate initiative owners to define charters and business cases, set roadmaps, and establish KPIs, while ensuring seamless project oversight and providing a challenger perspective to ensure success. Your analytical prowess will be put to the test as you track and monitor progress, enforce data and reporting standards, and foster transparency and accountability. You will have significant exposure to business leadership and the opportunity to collaborate with cross-functional experts. This role will be a full-time role. It will report directly to the Pigment Operations Senior Director and collaborate with the TT Transformation Leader. The responsibilities of the position include, but are not limited to, the following: Develop the variable cost improvement strategy (3-5 year) for Pigment Operations including, but not limited to Energy, Alarm & Process Control, Digital/Data/Automation and yield Collaborate closely with Digital and Data Analytics function to unlock additional value Drive the execution of the improvement strategy, including ownership for the reporting of progress versus key milestones Lead key initiatives in support of the strategy Shape the business case for new initiatives and overall development of transformation portfolio within Pigment Operations Variable Cost workstream Work closely with Operations, Digital and Technology teams amongst others to identify cost reduction initiatives across all opportunity areas. Focus areas would include reductions in overtime and contractor spend, leveraging automation and digital tools for process controls, improving Yields, etc Facilitate ideation sessions for new initiatives Define charters, roadmaps and KPIs for new initiatives Partner with initiative owners to develop rigorous and well-defined project milestones and timelines Provide coaching to project teams Provide a “challenger” perspective - surfacing risks and issues that may compromise initiative success Ensure projects adhere to data and tracking standards set forth by Transformation Management Office; Support tracking of initiative portfolio within own area Support roll-up of transformation-wide reporting ; Report out to senior leaders as needed. Share feedback and best practices from own area with Transformation Management Office and vice versa The following is required for this role: Bachelor's Degree Adequate experience to demonstrate credibility and build deep relationships with business leads and initiative owners Demonstrated experience successfully leading significant change Previous direct people management experience Understanding of how to use data / KPIs to track value, and manage value delivery risks Strong written and verbal communication and influencing skills, including with executives and senior leaders Ability to travel up to 25% The following is preferred for this role: Bachelor's degree in Engineering or Technical Discipline Meaningful past work experience in Pigment Operations Prior experience in Manufacturing or Technology Experience working in a matrix organization, requiring you to influence stakeholder without formal authority Benefits: Competitive Compensation Comprehensive Benefits Packages 401(k) Match Employee Stock Purchase Program Tuition Reimbursement Commuter Benefits Learning and Development Opportunities Strong Inclusion and Diversity Initiatives Company-paid Volunteer Days We're a different kind of chemistry company because we see our people as our biggest assets. Instead of focusing just on what our employees do each day, we look at how they do it-by taking a different approach to talent development, employee engagement, and culture. Our goal is to empower employees to be their best selves, at Chemours and in life. And we're proud to be Certified™ by Great Place to Work . Learn more about Chemours and our culture by visiting Chemours.com/careers. Chemours is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, religion, color, gender, disability, national or ethnic origin, ancestry, marital status, family status, sexual orientation, gender identity or expression, or veteran status. Jurisdictions may have additional grounds for non-discrimination, and we comply with all applicable laws. Chemours is an E-Verify employer Candidates must be able to perform all duties listed with or without accommodation Immigration sponsorship (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status) is not currently available for this position In our pursuit to be the greatest place to work, we know that a critical element to enhancing our employee experience is to assure we're operating with a solid foundation of trust. At Chemours, this means being transparent about how we pay our employees for the work that they do. Pay Range (in local currency): $93,184.00 - $145,600.00 Chemours Level: 25 Annual Bonus Target: 8% The pay range and incentives listed above is a general guideline based on the primary location of this job only and not a guarantee of total compensation. Factors considered in extending a compensation offer include (but are not limited to) responsibilities of the job, experience, knowledge, skills, and abilities, as well as internal equity, and alignment with market data. The incentive pay is dependent on business results and individual performance and subject to the terms and conditions of the specific plans. At Chemours, you will find sustainability in our vision, our business and your future. If you want to work on the leading edge of your field and have a desire to make a difference, join Chemours and discover what it means when we say "We Are Living Chemistry."
    $93.2k-145.6k yearly Auto-Apply 60d+ ago
  • Lead Analyst, NA Marketing Operations

    Viatris

    Remote senior lead operator job

    Oyster Point Pharma, Inc (Delaware corp) At VIATRIS, we see healthcare not as it is but as it should be. We act courageously and are uniquely positioned to be a source of stability in a world of evolving healthcare needs. Viatris empowers people worldwide to live healthier at every stage of life. We do so via: Access - Providing high quality trusted medicines regardless of geography or circumstance; Leadership - Advancing sustainable operations and innovative solutions to improve patient health; and Partnership - Leveraging our collective expertise to connect people to products and services. Every day, we rise to the challenge to make a difference and here's how the role will make an impact: Key responsibilities for this role include: Drives the NA PRC approval process as outlined in the NA VMAP SOP for assigned therapeutic areas. This includes applying a strong knowledge and understanding of the FDA regulations and Viatris policies governing the promotional material review process. Liaise with and guide marketing agencies and document owners on VMAP submission standards & process. Lead and manage cross-functional promotional review (PRC) meetings: build and manage meeting agendas, facilitate meetings while managing MLR Reviewer comments and requirements, manage productive meeting discussions and all meeting logistics. Manages communications between the PRC stakeholders on marketing operations and cross functional initiatives. Manages the contractor team that provides PRC support for VMAP Operations. Participate in marketing planning and status meetings to understand and plan for pipeline of materials anticipated to go through MLR. Manage PRC prioritization meetings. Seek opportunities and develops work groups for continuous improvement and process enhancement in support of Marketing Operations activities including but not limited to the VMAP process, Lifecycle Management and Demand Generation of Marketing Assets and product marketing programs. Partners with marketing, advertising agencies and external partners to ensure development of promotional materials are complete for regulatory submissions. Ensures the execution of operational support and guidance to multiple internal departments to facilitate the submission, review, approval, activation, deployment, utilization, and expiration/destruction of educational and commercial assets provided to external and internal stakeholders. Author and execute on initiatives that are identified to enhance and optimize process, structure and reporting related to activities driven by the Marketing Operations department. Builds, provides, and captures monthly metrics and KPI reporting for Marketing Operations. Manages the department training schedule, content, and assists in the delivery for new and current users of the Veeva Vault system and those participating in the VMAP review process. Serve as a subject matter expert for the VMAP process and Veeva system. Provides mentoring, guidance, and direction to junior and mid-level staff within the department. Perform other related duties as assigned. The minimum qualifications for this role are: Minimum of a bachelor's degree (or equivalent) and minimum of 8-10 years of experience. However, a combination of experience and/or education will be taken into consideration. One to three years of pharmaceutical experience and/or project management (including meeting facilitation skills) strongly preferred. People management experience preferred. Must possess a working knowledge of the Microsoft Office Suite. Must be proactive, meet all deadlines and be able to multi-task. Must be willing and capable of adapting to change, operating in a complex, fast-paced environment and handling additional projects/responsibilities as needed to meet business objectives. Strong hands-on experience with Veeva PromoMats, including experience with reporting. Strategic planning and collaboration are critical to success in this role. Ability to read and interpret promotional materials and understand the technical aspects of print production and digital media. Ability to write comprehensive reports and detailed business correspondence. Ability to train large groups on the process if required. Basic Math skills and an ability to understand spec sheets. Ability to solve problems with a variety of concrete variables through semi-standardized solutions that require some ingenuity and analysis. Ability to draw inferences and follow prescribed and detailed procedures to solve moderately complex problems. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties Typically sitting at a desk or table. Intermittently sitting, standing, walking, or stooping. Periodic travel is required. The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties. - Remote/Flex office situation. Exact compensation may vary based on skills, experience, and location. The salary range for this position is $66,000 - $127,000.00 USD. At Viatris, we offer competitive salaries, benefits and an inclusive environment where you can use your experiences, perspectives and skills to help make an impact on the lives of others. Viatris is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, gender expression, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. #LI-Remote
    $66k-127k yearly Auto-Apply 60d+ ago
  • Permit Operations Lead (Fully Remote)

    Permitflow

    Remote senior lead operator job

    PermitFlow is redefining how America builds. Pre-construction remains one of the most broken and manual parts of the $1.6T construction industry, causing massive delays, wasted capital, and lost opportunity across the built world. Our AI workforce delivers unprecedented speed, accuracy, and visibility to pre-construction - accelerating housing development, enabling clean-energy projects, and driving economic growth in communities nationwide. To date, we've powered over $20B in real estate development, helping builders and contractors move faster, reduce risk, and scale with confidence. We're entering hypergrowth with clear product-market fit and a world-class team from top AI and construction companies. We've raised over $36.5M from Kleiner Perkins, Initialized Capital, Y Combinator, Felicis Ventures, and Altos Ventures, alongside backers from OpenAI, Google, Procore, ServiceTitan, Zillow, PlanGrid, and Uber. We are on a mission is to modernize how the built world operates. ✋ Who you are? Construction Permitting Expert: You have extensive hands-on experience in construction permitting, with a thorough understanding of regulations, compliance, and the entire permit lifecycle. To be successful at this role will require excitement about this space and the construction industry at large. Customer-Centric: You excel at building and maintaining strong customer relationships, understanding your customers' unique needs, and identifying how PermitFlow can support their success and growth. Team Player: You're a crucial contributor to the pilot process, ensuring a seamless customer journey from software adoption to full implementation. Collaboration is your strength, and you thrive in a cross-functional environment. Analytical Thinker: Data-driven decision-making is your specialty. You are skilled at gathering, interpreting, and leveraging data to enhance customer conversations and improve processes. ✅ What You'll Do: Manage the Permit Process: Lead the full lifecycle of permit applications, including researching requirements, preparing forms, gathering supporting documentation, and submitting applications to authorities. Ensure Compliance and Accuracy: Guarantee that permit applications are completed accurately and include all required documentation to meet the standards of the relevant authorities. Monitor and Expedite Approvals: Track the status of permits and follow up proactively with authorities to move applications through the process as efficiently as possible. Customer Point of Contact: Serve as the go-to resource for customers, keeping them updated on permit status, timelines, and requirements. Generate Reports: Produce detailed reports on permit progress, providing regular updates to customers and stakeholders. Optimize Processes: Continuously identify opportunities for improvement, implementing best practices to streamline workflows, reduce bottlenecks, and increase operational efficiency. 🙌 Qualifications & Fit: 5+ years of relevant experience: Proven track record in construction permitting, project management, or a similar role, ideally within a SaaS or tech-driven environment. Comprehensive knowledge: Strong understanding of construction permitting processes, regulations, and compliance standards, with a keen awareness of how these vary across jurisdictions. Multi-state expertise: Experience working on permitting projects across multiple states or regions is highly preferred. Exceptional project management skills: Ability to juggle multiple projects and deadlines efficiently while maintaining attention to detail. Outstanding communication: Strong interpersonal skills, capable of working cross-functionally with internal teams, managing customer relationships, and collaborating with AHJs. Leadership experience: 2+ years of experience managing and mentoring teams, focusing on coaching, performance management, and driving team development. Customer-centric mindset: Background in customer success, customer experience, or sales, with a demonstrated ability to deliver top-notch service and support throughout the entire project lifecycle. Critical thinker and problem-solver: Ability to remain calm under pressure, quickly assess challenges, and find effective solutions. 💙 Benefits: 📈 Equity packages 💰 Competitive Salary ($USD) 🩺 100% Paid health, dental & vision coverage 💻 Company issued laptop 🎧 Home office & equipment stipend 🎤 Team building events 🌴 Unlimited PTO 📋 Interview Process: Initial assessment, 30 minutes Recruiter interview, 20 minutes Permitting take-home challenge, 1-3 hours, 3 day time limit Hiring Manager interview, 30 minutes Second Hiring Manager interview, 30 minutes Offer!
    $74k-126k yearly est. Auto-Apply 39d ago
  • Revenue Operations Lead (US/Can - East Coast)

    Authzed

    Remote senior lead operator job

    We're pioneering open-source authorization solutions for scaling businesses tackling complex end-user permissions in zero-trust architectures. Our focus is on providing SpiceDB-the most mature open-source permissions database inspired by Google's Zanzibar system-and building managed services that enable planet-scale production authorization services. Our strategic approach to capital-raising has empowered us to efficiently utilize our $3.9M seed fund. We've developed SpiceDB, now the open source standard in authorization database technology, fortified our reputation as authorization experts, accelerated our open-source community growth, and are scaling revenue with robust enterprise products. AuthZed is a fully remote company with employees across the US and Europe. We're a hardworking group with a software-driven culture; even our sales team understands and loves our technology! We bring integrity to all our interactions, fostering confidence in decision making - trusting and respecting each voice on our team, every day. What You'll Own: Platform & Technology Management Manage and own the complete GTM operational stack and workflows as a product owner for internal stakeholders across sales, marketing, and customer success. Ensure cross-functional GTM team alignment, revenue growth, and efficiency Build out, maintain, and streamline platforms and tools as needed to reach GTM goals Own and optimize HubSpot CRM platform, ensuring stakeholders practice proper hygiene across all touchpoints in the customer lifecycle Lead Management & Data Operations Build and maintain flows related to lead scoring and routing, lifecycle stages, and sequences spanning inbound, outbound, and product-led motions Unify Ideal Customer Profile (ICP) and target account definitions and reflect/maintain in the sales and marketing systems of record in partnership with sales and marketing, supporting marketing with attribution across various marketing channels Ensure integrity and synchronization of all GTM data Sales Operations & Pipeline Management Support sales with pipeline reporting and associated metrics to support operational cadence such as pipeline calls, deal reviews, and the like Enforce seller discipline and track/improve pipeline accuracy and deal rigor to continuously improve forecast accuracy Assist leadership in driving quarterly business reviews, forecasts, annual budgeting, and planning Customer Success Operations Support CS with automated alerts concerning account usage and expansion signals and renewal/expansion forecasting Performance Analytics & Strategic Insights Own end-to-end GTM metrics and observability to track and assess performance of all revenue-generating functions, drive improvements to KPIs, and inform GTM strategy decisions for audiences spanning leadership, board, and investors Measure effectiveness of collaboration between key GTM functions - sales, marketing, and CS Process Management & Continuous Improvement Develop, document, maintain, and implement a comprehensive GTM operations strategy Document and maintain GTM wiki detailing your work and processes Triage and proactively gather feedback from GTM and finance teams to assess efficiency and gaps in our GTM operations Team Experience Administer GTM team compensation plans Attend twice yearly full team off-sites (typically U.S.-based) What You Bring: The Essentials: Experience: 3 to 5+ years in revenue operations within the B2B software space Experience with Technical integrations and Data Analysis: Able to build BI applications, analyze and query data with SQL (as needed), and integrate APIs across platforms and databases Sales Experience: 1-2 years experience working in a customer-facing role either as a seller or in a sales support role and have first-hand experience of the operational requirements Expert-level Knowledge of GTM Tooling: You are deeply skilled with the key CRM products and related tools required in an effective B2B software GTM stack and how to integrate, maintain and automate them Sales and Marketing Methodologies: Deep understanding of B2B SaaS sales and marketing concepts, e.g. SLG, PLG, Pipeline, etc Hands on Experience: You have built and maintained a GTM stack from the ground up as the first revenue operations hire Flexibility and Adaptability: Comfortable with ambiguous and changing requirements, with a rapid ability to learn new technical concepts Communication: Excellent communication, presentation, and collaboration skills, with a keen eye for using data to back your proposals and ideas for GTM leadership team's consideration Extra Shine: Sales Team Design: Experience planning and building sales territories and incentive plans. Open source + commercial GTM model experience a strong plus PLG SaaS experience Benefits: Opportunities to work with cutting-edge technology in a growing sector A supportive environment where your ideas lead to real impacts Competitive salary based on experience Stock options at an early-stage startup Comprehensive benefits including healthcare (in the US) and other insurance 401(k) + 401(k) company contribution (3% of your annual salary) This role is fully remote, with flexible working hours to accommodate different time zones You'll also get to enjoy periodic travel for bi-yearly team on-sites, where we focus on team bonding, collaboration, and having fun together! Join a supportive and innovative team with a remote-first culture, where your contributions directly impact our growth and success.
    $68k-113k yearly est. Auto-Apply 60d+ ago
  • Marketplace Operations Lead

    Mento

    Remote senior lead operator job

    Mento is a human and AI coaching company with the mission to help people perform their best at work. We're reinventing how companies develop their talent by pairing them with top operators in their field for 1-on-1 coaching and mentorship, and leveraging AI technology to build a solution that can scale our impact. We're empowering the employees at the fastest-growing companies, with 5x user growth and 3x revenue growth in the past year. Our partners include Anthropic, Gusto, Hims & Hers, Whatnot, 1Password, Brex, Vercel, and Cox Enterprises. About The Role As Mento's Marketplace Operations Lead, you'll transform our member-coach matching experience from a high-touch, manual process into a scalable, AI-powered system. This is a 0-1 role where you'll systematically productize an operation that currently delivers exceptional outcomes (>4.9/5 satisfaction) without sacrificing quality. You'll combine talent marketplace expertise with operational rigor to design the systems, experiments, and cross-functional partnerships that enable Mento to scale 2-5x while maintaining our reputation for perfect-fit matching. Starting with hands-on execution, you'll evolve the role toward continuous improvement through data analysis, systems design, and process optimization. Key Responsibilities: Develop and execute the strategic vision for Mento's member-coach matching process, building the bridge from current human-powered to future AI-augmented matching within four to six months Own and optimize the full member journey - managing a hands-on member experience (sign-up, matching, rotations, and transitions) while building scalable, automated processes to reduce manual work Own marketplace KPIs and use data to drive continuous improvement: match quality, time-to-match, coach utilization, member satisfaction, coach satisfaction, matching efficiency and cost Establish metrics and reporting frameworks to measure marketplace health, identify patterns and bottlenecks, and surface opportunities Lead with an AI experimentation mindset - constantly piloting tools, testing solutions, and running operational experiments that increase efficiency and improve outcomes without sacrificing personalization Develop forecasting models to predict demand fluctuations and balance supply-demand dynamics across coaching specialties Maintain deep knowledge of member personas and coach roster (specializations, styles, capacity) to inform manual and algorithmic matching decisions Partner cross-functionally to proactively identify dependencies, gaps, and process improvements that increase efficiency for all stakeholders You're Excited About This Opportunity Because You… Are energized by 0-1 challenges where you build the plane while flying it Thrive in ambiguity and can create clarity and focus in complex problem spaces Are deeply analytical and experienced with data tools (SQL, Excel, or similar) to manipulate data, draw insights, and drive decisions Have exceptional interpersonal skills and can build trust with executives, high-performers, and cross-functional teams Enjoy connecting on calls and excel at creating space for people to open up - you listen deeply and uncover what's really happening Move quickly with a bias to action - no task is beneath you, and you lead from the front Are highly organized and able to prioritize and juggle multiple tasks Preferred Qualifications Have 3+ years in talent acquisition, recruiting operations, or marketplace/platform operations (preferably tech or consulting) Proven track record optimizing matching, pairing, or recommendation systems in two-sided marketplaces (coaching, recruiting, talent platforms) Project management and process improvement experience with measurable results Comfort/fluency with AI tools, CRM systems (Hubspot), workflow automation platforms (Zapier), and scheduling tools. Why Work with Us? We are a company dedicated to empowering professionals to live meaningful careers. That starts with our culture at Mento. You're very excited about being part of a team crafting novel ways for people, teams, and companies to unlock their performance, growth, and how we all work together. We work hard to foster a workplace built around trust, respect, collaboration, and having fun. We are a highly collaborative work environment where every team member plays a critical role in building our products, shaping our culture, and growing our business. We operate in a fast-paced environment where ideas, experimentation, and execution matter equally. This is a unique opportunity to join an early-stage, mission-driven team. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users. If you're passionate about helping more people feel and perform their best at work, we want to hear from you. Other benefits and perks include: 🏢 San Francisco Bay Area and LA Offices: we offer a hybrid work model in a collaborative office environment for SF Bay Area or LA based employees 💰 Competitive salary and equity 🏥 Medical, dental, vision, and a 401k plan 🌴 Unlimited vacation (We actually mean this! it's important to keep yourself fresh) 👥 Access to your own Mento Coach 🚊 Commuter benefits for Bay Area transportation
    $68k-113k yearly est. Auto-Apply 21d ago
  • Operations & Strategy Lead, Life Sciences

    Datavant

    Remote senior lead operator job

    Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. We are establishing an Operations team in Datavant's fastest-growing and most profitable vertical, Life Sciences, to drive executional excellence and scalable growth. As a new function and role in a rapidly expanding organization, this is an opportunity to lead at the intersection of strategy, operations, and execution - driving organizational effectiveness and enabling our teams to move faster with clarity and accountability. As Operations Lead reporting to the Life Sciences COO, you will play a critical role in scaling Datavant's Life Sciences business through strategic rigor, cross-functional alignment, and hands-on execution. You will help connect and integrate teams and products that have come together through Datavant's growth by acquisition, shaping how we operate as a unified, global business. You're able to operate as both architect and implementer, with a track record of transforming delivery organizations, strong cross-functional collaboration, and the ability to bring structure to ambiguity in a fast-paced environment. You Will: Partner with business leaders (e.g., Delivery, Aetion Science, Privacy, and Customer Success) to design and execute operational initiatives that drive integration, efficiency, and growth across teams and product lines. Translate strategic objectives into clear plans, metrics, and processes that enable accountability, resourcing, and performance management across geographies. Design and implement foundational operating models, ensuring consistent delivery workflows, review cadences, and documentation standards. Build scalable systems and tools that provide visibility into utilization, capacity, and performance, enabling data-driven decision-making and forward resource planning. Partner with Finance, People, and Product Operations to connect operational planning with hiring, resourcing, and growth needs across teams and geographies. Lead cross-functional planning with Product and Commercial teams to inform what we sell and enable productization of services. Identify and resolve bottlenecks across teams - proactively improving communication and collaboration between functions and regions. Deliver executive- and Board-level materials that communicate operational performance, resource allocation, and strategic priorities. What You Bring to the Table: 8+ years of experience in management consulting, strategy and operations, or corporate transformation, ideally with experience in high-growth or technology organizations. Proven ability to translate strategy into actionable plans and deliver measurable results. Exceptional analytical and problem-solving skills, with comfort operating in complex, cross-functional environments. Outstanding communication and presentation skills - capable of influencing senior executives and aligning teams around shared goals. Passion for building scalable systems, empowering teams, and stepping in where needed to drive outcomes. High attention to detail and a commitment to operational excellence. Strong bias toward action and ability to thrive in a fast-paced, evolving environment. #LI-BC1 We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. This role is eligible for additional variable compensation. The estimated base salary range (not including variable pay) for this role is:$187,000-$233,000 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the ‘Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy.
    $68k-113k yearly est. Auto-Apply 4d ago
  • Payments Operations & Incident Lead

    Highlightta

    Remote senior lead operator job

    About Neon One At Neon One, we believe that technology is the key to building vibrant communities of generosity. As a leader in nonprofit software since 2004, we create intuitive solutions that help small and mid-sized nonprofits connect with people, build trust, and make good happen every day. Our culture is powered by empathy, innovation, and a shared mission to empower organizations making a difference. We operate with a customer-first mindset, take pride in extraordinary results, and grow together by supporting each other and embracing bold new ideas. If you're passionate about using your skills to drive real impact and want to thrive in a collaborative, fully remote environment, Neon One is the place for you. Payments Operations & Incident Lead The Payments Operations & Incident Lead is a central role responsible for the operational health, stability, and performance of all payment processing within Neon One. This individual will act as the primary point of coordination for payment incidents, system reliability, and operational risk mitigation across our payment ecosystem. You'll collaborate cross-functionally with Engineering, Risk, and Support to ensure every transaction flows seamlessly - identifying and resolving issues before they impact customers, and driving continuous improvement in how Neon One manages payments operations. Key Responsibilities Payment Incident Management (Tier 3 Support Lead) Act as the primary Incident Lead for all payment-related issues, including outages, processor errors, fraud spikes, and other critical payment events. Serve as the Tier 3 escalation point for complex payment support issues beyond standard support teams. Coordinate cross-functional responses to minimize customer impact and restore service quickly. Conduct post-mortem analyses for major incidents, identifying root causes and implementing preventative measures. Operational Health Monitoring & Analysis Proactively monitor real-time payment volumes, authorization rates, and success/failure trends across processors. Detects and escalates anomalies or performance degradation, ensuring rapid investigation and resolution. Deliver daily and weekly payment health reports to key stakeholders, highlighting risks and opportunities for improvement. Payment System & Risk Management Manage the operational configuration of payment gateways, processors, and internal systems. Partner with the Risk team to investigate and mitigate issues related to fraud, carding, chargebacks, and compliance. Collaborate with Engineering to test and roll out new payment features and system upgrades, ensuring operational readiness and stability. What You Bring Deep understanding of the payments ecosystem (gateways, acquirers, issuing banks, interchange, and card networks). Proven experience in Incident Management and leading responses to technical payment system issues. Strong data analysis skills and proficiency with SQL, Excel, or BI platforms for interpreting transaction data. Familiarity with payment-related risks including fraud, chargebacks, and compliance. Excellent communication and coordination skills under pressure, with strong attention to detail. Exposure to fraud monitoring systems or operational automation tools. Understanding of PCI compliance and payment system security standards. Why Join Neon One? At Neon One, our values are how we show up every day. We make good happen by putting empathy and passion at the center of our work, using technology to uplift mission-driven organizations. We stand for our customers, act with care and intention in every decision, own the solution, and grow together. We innovate fearlessly, always exploring new ways to support our community and each other. How We Hire We use AI tools to support our recruitment process, including helping us organize applications and identify early matches based on role criteria. That said, every rejection decision is made by a human. We encourage candidates to apply authentically and avoid relying solely on AI-generated responses, especially during interviews. This opportunity is offered through HighlightTA, the on-demand talent team supporting Neon One's growth. Connect with us and learn more: Neon One on LinkedIn HighlightTA on LinkedIn
    $68k-113k yearly est. Auto-Apply 26d ago
  • Clinical Operations Development Lead

    Argenx

    Remote senior lead operator job

    Join us as we transform immunology and deliver medicines that help autoimmune patients get their lives back. argenx is preparing for multi-dimensional expansion to reach more patients through a rich pipeline of differentiated assets, led by VYVGART, our first-in-class neonatal Fc receptor blocker approved for the treatment of gMG, and with the potential to treat patients across dozens of severe autoimmune diseases. We are building a new kind of biotech company, one that maintains its roots as a science-based start-up and pushes our commitment to innovate across all corners of our business. We strive to inspire and grow our company, our partnerships, our science, and our people, because when we do, we deliver more for patients. For the expansion of our Global Clinical Trial Operations team, argenx is looking for a Clinical Operations Development Lead. Key Accountabilities/Responsibilities: The Clinical Operations Development Lead (CODL) is responsible for the oversight of the clinical related activities within a specific therapeutic indication for an asset (CODL) or across all indications for an asset (X-indication CODL). Together with the Medical Development Lead (MDL), the CODL co-leads the Clinical Development Team (CDT) and co-owns the Clinical Development Plan (CDP). As ad-hoc member of the Asset Strategy Team (AST), works with the MDL and the Project Manager (PM) to ensure that all relevant information from all functions within the AST and CDT are brought to the table. A CDT kicks off as soon as preparations start for a First in Human (FIH) study (in the case of the first indication for a given compound) or when first clinical related discussions start for a new indication. To build a strong CDT, the CODL works with the respective functional heads to assign CDT representatives from the involved functional areas. During the start of the clinical related activities for a new asset, the AST meetings and the CDT meetings may be combined. The Target Product Profile (TPP), created by the AST (with input from the CDT), is used as the basis for the CDP. The CDT is responsible for the clinical development strategy, ensuring creation of the CDP and execution, once endorsed by the AST. As co-leader, the CODL drives the execution of the clinical program in collaboration with the CDT members and according to what is in the CDP. The CODL oversees the clinical trial budgets, contributes to timeline and resource requirements and provides input to the financial CDT planning (created and maintained by the PM working with the Finance Business Partner). Hereto (s)he provides the PM with the estimates and updates of cost versus budget for key deliverables chosen to be integrated into the overarching Indication and Product plans. Informs the PM in case the timelines or budget deviate from projected. The CODL partners with the PM to review status and impact of change and to discuss with the team, options to resolve issues and mitigate risks and adjust the plans accordingly, which may be subject to governance endorsement. Likewise, the CODL and PM partner to ensure that risks and mitigations are discussed in the team, reflected in the applicable risk registries, and translated into timely plan adjustment and action. The CODL and the MDL keep the oversight and are the primary contact person for the CDT and all CDP related activities for a given indication (CODL) or across asset indications (X-indication CODL). These include the trial related activities as well as the clinical development strategy across the lifecycle of a compound, starting with the preparation of the FIH clinical trial throughout registration and post-approval clinical development activities. Hence, after completion of the Clinical Phase III program, CODL and MDL, in close collaboration with the CDT members, continue to be involved in the clinical related activities e.g., through input to different regulatory authorities (e.g., FDA, EMA, PMDA, MHRA). The CODL and MDL ensure the cross-functional optimization of solutions integrating contributions on complex matters and take accountability for decisions taken, each from their discipline's perspective. As Subject Matter Experts, CODL and MDL contribute to CDT discussions where each member drives the topic of their expertise area. Although CODL and MDL take accountability for the consensus (or lack thereof), the PM manages disputes in case no consensus is reached. This may include organizing escalation to the AST and/or within the respective functional lines. The actual trials are conducted within the Clinical Trial teams (CTT) led by the Clinical Trial Managers (CTMs) and the Trial Physicians (TPs). Dependent on the program (phase and number of clinical trials), the CODL may also act as a CTM for 1 or more selected trials. (see JD CTM) The CODL function may include line management of Clinical Trial Manager(s) (CTMs) and/or Clinical Trial Associate(s) (CTAs). ROLES AND RESPONSIBILITIES Provides strategic input and is accountable for all clinical related aspects within the assigned therapeutic indication/program and in line with the agreed timelines, budget and quality standards and as outlined in the applicable Standard Operation Procedures (SOPs) and Work Instructions (WIs). Creates the CDP in collaboration with the MDL, PM and other CDT representatives, ensures the CDP describes the clinical development strategy, comprising effective and where possible innovative trial designs and is consistent with the TPP. Ensures the CDP is endorsed by the AST and the Development Management Committee (DMC) and is executed within agreed timelines and budget. Together with the MDL acts as primary point of contact for all clinical related activities for a given indication (CODL) or across asset indications (X-indication CODL). With the MDL, leads the CDT meetings, hereby supported by the PM who ensures an agenda is in place prior to the meeting, chairs during the meeting, makes sure outcome/actions/conclusions are agreed upon (where the CODL and MDL can focus on the (strategic) content of the discussions) and minutes are in place. Provides input to the Objectives, Goals, Strategies and Measures (OGSM), and ensures that clinical trials are executed according to the CDP and those OGSMs, following the argenx procedures and processes and conducted in compliance with ICH-GCP and other applicable legislation. In collaboration with the other CDT members, identifies risks of missing team goals, timelines or spend expectations, ensures that these are reflected in applicable risk registries and drives their mitigation. Works with the PM to decide which risks and issues are to be put under the attention of the asset Project Leader (PL) and the DMC. Pro-actively provides solutions and oversees implementation and follow-up. Ensures consistency and efficiency in trial set-up and conduct across the different trials within the specific indication(s). Drives the timely production of a qualitative Clinical Trial Concept Sheet. Collaborates with the CTMs and their respective CTTs to ensure timely availability of qualitative documents defining the design and the execution of the clinical program (e.g. protocol/protocol amendments, operationalization plans and tools). Prior to the start of the feasibility for a given study, collaborates with the Countries and Sites Selection Commission (CSSC) to have the initial list in place for possible countries and sites. Gets input from the CTT, AST, CDT and argenx regional teams on the initial list. Oversees the country and site selection and ensures that the AST and CDT are kept informed on the final selection. Participates in the Clinical Research Organization (CRO) and vendor selection and management process. Supports CTT with issue resolution where required in collaboration with alliance vendor manager if relevant. Acts as primary point of escalation for resolution of trial management and operational issues within assigned indication(s). Ensures that the Global Head of Trial Operations is informed in case an identified issue/risk could have an impact on/may also occur in the other therapeutic indications/programs. In case of a compound specific impact, involve the X-indication CODL, AST and PM as needed. Reviews and provides input to the overarching clinical program/indication documents such as Investigator Brochure (IB), Pediatric Investigation Plan (PIP), FDA/PMDA/EMA and other regulatory critical documents. Oversees the clinical trial budgets, contributes to timeline and resource requirements and informs the PM in case the timelines or budget deviate from projected. Reviews the program dashboards and provides input to the PM to ensure accurate status updates on key milestones achieved, issues/risks and financial status. Ensures audit/inspection readiness of the assigned program/trials. Support audits and inspections. Supports continuous improvement processes and consistency e.g., by ensuring that lessons learned are shared across trials within the assigned therapeutic indication, across indications as well as across compounds in collaboration with the X-indication CODL, if applicable, and the Global Head of Trial Operations. As a Leader, sets expectations, communicates in a transparent, clear way and energizes and motivates the CDT team members as well as the respective CTMs to work towards achieving the clinical goals in line with the OGSM and argenx' cultural pillars. If applicable, acts as line manager of CTMs and/or CTAs: Interviewing candidates On-boarding of new direct reports Ensuring that assigned staff are trained Goal setting and review Mentoring and enabling the growth and development of assigned staff • Supports ClinOps and Global Company initiatives as applicable. SKILLS AND COMPETENCIES The CODL excels in leadership and establishing good and effective internal and external working relationships and communication, embedding the argenx values. Global Strategic Drug Development experience and understanding. Strong interpersonal and stakeholder management Skills. Proven Clinical Operations experience in a relevant global leadership position in the pharmaceutical/biotech industry. Pro-active problem solver - demonstrated ability to identify and resolve issues, identify and mitigate risks, able to handle conflicts. Strong organizational skills, able to manage multiple and varied tasks and prioritize workload with attention to the holistic/ helicopter view but also able to dive into the details when needed. Strong people management skills, leadership skills and team player. Line management experience is a plus. Excellent written and verbal communication skills, acting globally in a culturally diverse dynamic team. Strong verbal and written English communication skills (primary fluency or full professional proficiency). Thorough knowledge of ICH GCP guidelines and other applicable regulatory requirements and guidelines. EDUCATION, EXPERIENCE and QUALIFICATIONS Bachelor's degree or University degree - medical or para-medical (Biology, Biomedical Sciences, Pharmacy, Veterinary etc.) or equivalent by experience. PhD degree is a plus. Minimum of 10 years of leading experience in Clinical Development (monitoring, local and global/international trial management). Experience in working in an outsourced model, including overseeing CROs and vendors. Rare disease and/or auto-immune clinical trial background is a plus. For applicants in the United States: The annual base salary hiring range for this position is $212,000.00 - $318,000.00 USD. This range reflects our good faith estimate at the time of posting. Individual compensation is determined using objective, inclusive, and job-related criteria such as relevant experience, skills, demonstrated competencies and internal equity. This means actual pay may differ from the posted range when justified by these factors. Because market conditions evolve, pay ranges are reviewed regularly and may be adjusted to remain aligned with external benchmarks. This job is eligible to participate in our short-term and long-term incentive programs, subject to the terms and conditions of those plans and applicable policies. It also includes a comprehensive benefits package, including but not limited to retirement savings plans, health benefits and other benefits subject to the terms of the applicable plans and program guidelines. At argenx, all applicants are welcomed in an inclusive environment. They will receive equal consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other applicable legally protected characteristics. argenx is proud to be an equal opportunity employer. Before you submit your application, CV or any other personal details to us, please review our argenx Privacy Notice for Job Applicants to learn more about how argenx B.V. and its affiliates (“argenx”) will handle and protect your personal data. If you have any questions or you wish to exercise your privacy rights, please contact our Global Privacy Office by email at privacy@argenx.com . If you require reasonable accommodation in completing your application, interviewing, or otherwise participating in the candidate selection process please contact us at **************** . Only inquiries related to an accommodation request will receive a response.
    $68k-113k yearly est. Auto-Apply 20d ago
  • Revenue Operations Lead, Sales & Growth

    Pushpress

    Remote senior lead operator job

    PushPress is building the Intelligent Industry Ledger for boutique fitness. We're transforming how boutique gyms operate - and how the entire $100B fitness industry connects, transacts, and grows. Trusted by 5,000+ gyms and 500,000+ members, PushPress processes over $500M annually and is backed by Altos Ventures and Mucker Capital. We're evolving from a traditional business system of record into an AI-powered Industry Ledger - an intelligent infrastructure layer that brings order to a highly fragmented boutique fitness industry. By unifying disconnected operators, workflows, and data into a single platform, we're enabling faster decisions, new business models, cross-gym collaboration, and network effects that increase the value of every studio in our client base. We're a global team of builders, operators, and fitness fanatics on a mission to level the playing field for fitness entrepreneurs. If you're ready to help reshape an industry - let's talk. The Role As our Revenue Operations Lead - Sales & Growth, you will build, maintain, and optimize the systems, data, and processes that power PushPress's go-to-market engine. You will be responsible for maintaining the accuracy, automation, and visibility of our GTM operations primarily focused on the data and workflows that interact with our CRM and other Sales and Growth tooling. This is a highly cross-functional role that supports leadership decision-making through data integrity, process excellence, and automation efficiency. You'll thrive here if you are detail-oriented, operationally minded, and excited to build scalable foundations for growth in a fast-moving SaaS business.What You'll Do Maintain operational infrastructure for the Sales org, including territory management, and quota and attainment tracking. Partner with GTM leadership to build forecasting rhythms, quota tracking, and attainment reporting that create consistent, predictable revenue visibility. Build and iterate on revenue dashboards and pipeline reports that provide clear visibility into top-of-funnel conversion, stage velocity, and forecast accuracy. Analyze and assess the end-to-end sales process to identify bottlenecks, inefficiencies, and optimize areas identified for improvement Identify and implement systems for sales enablement, marketing automation, and productivity to improve conversion, attribution, and reporting Partner closely with cross-functional partners on priority GTM initiatives Own and maintain our targeting and audience database, ensuring data integrity, enrichment, segmentation, and governance to support efficient outreach and targeting. Identify and implement automation and system improvements that increase lead conversion, strengthen campaign attribution, and improve reporting accuracy across the GTM funnel. Own and maintain all GTM ETL/reverse ETL connections and data flows across scheduling, routing, organic social, native ad platforms, and data enrichment tools. What You'll Bring 6+ years of professional work experience in Rev Operations, Growth Ops, and Growth Strategy within a SaaS or technology-driven organization In-depth knowledge of sales and marketing processes, including lead generation, pipeline management, and revenue forecasting Fluency in using CRM systems (Hubspot/Salesforce), marketing automation platforms, and data analytics tools Exposure to AI-driven enrichment and automation workflows (Clay, n8n, or similar) Experience in driving process improvement initiatives and implementing sales enablement tools Strong analytical, modeling, and conceptual problem-solving skills, including familiarity with BI Tools such as Metabase, Looker, Tableau, or similar Proficiency with SQL/R/python Able to work with a high degree of autonomy in a fast-moving startup or a hyper-growth environment Exceptional communication and interpersonal skills, with experience collaborating across cross-functional teams and presenting insights and recommendations to senior leadership Preferred Skills and Experience CRMs & campaign tools (HubSpot, Salesforce, Intercom) Product analytics (Heap, Segment, Amplitude, Pendo, GA4 or equivalent) Collaboration tools (Slack, Notion, Google Workspace) Enablement/content tools (presentation decks, sales enablement platforms, content management) Background in fitness / SMB SaaS (you'll hit the ground faster) Familiarity with product analytics & AI tools Benefits Equity Incentive Plan Flexible Paid Time Off (and Public Holidays) Health Care Plan (Medical, Dental & Vision) Retirement Plan (Company Sponsored 401k with Match) Life Insurance Family Leave (Maternity, Paternity) Work From Home Stipend Wellness Stipend PushPress is dedicated to fostering an inclusive and dynamic workplace. We're all about leveling up, and that means we don't tolerate any form of discrimination or harassment. We're committed to provide equal opportunities, regardless of race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability, genetic info, veteran status, or any other legally protected characteristic. At PushPress, we're dedicated to helping both our technology and our team reach peak performance. Whether it's with your proactive approach, eye for detail, or drive to make a meaningful impact, we'd love to hear from you. At PushPress, we're all about pushing boundaries and achieving new personal bests-come join us and be part of our fitness-tech journey!
    $68k-113k yearly est. Auto-Apply 33d ago
  • Data Operations Lead

    Atlan

    Remote senior lead operator job

    Data is at the core of modern business, yet many teams struggle with its overwhelming volume and complexity. At Atlan, we're changing that. As the world's first active metadata platform, we help organisations transform data chaos into clarity and seamless collaboration. From Fortune 500 leaders to hyper-growth startups, from automotive innovators redefining mobility to healthcare organisations saving lives, and from Wall Street powerhouses to Silicon Valley trailblazers - we empower ambitious teams across industries to unlock the full potential of their data. Recognised as leaders by Gartner and Forrester and backed by Insight Partners, Atlan is at the forefront of reimagining how humans and data work together. Joining us means becoming part of a movement to shape a future where data drives extraordinary outcomes. The Opportunity We're hiring an AI‑native Data Operations Lead to own how Atlan runs its business through data. This is a hands-on role that sits at the intersection of analytics, strategy, and AI - building the data backbone that powers our operating rhythm including weekly insights, monthly business reviews, and quarterly Board reporting. You'll bridge the gap between GTM strategy and execution - connecting the dots across Sales, Marketing, and Customer Success to tell the story of how the business is performing and where we can go faster. What You'll Do Build and own the data pipeline behind Atlan's weekly → monthly → quarterly insight cadence, culminating in company-wide and Board reporting. Translate strategic priorities (Big Rocks) into measurable outcomes and clear operational metrics. Partner cross‑functionally (Sales, Marketing, CS, Growth) to unify metrics, definitions, and insights. Design and maintain dashboards and data workflows across pipeline and productivity. Leverage AI and unstructured data (e.g., call intelligence, notes) to surface faster, deeper insights. Drive cross‑functional alignment through data storytelling and executive‑ready communication. What Great Looks Like The company runs on your insights to make faster, better decisions. Data‑driven rhythm established: weekly ops reviews, monthly business reviews, quarterly company-wide reporting. AI‑powered analysis embedded into the GTM engine (e.g., win/loss, pipeline health, forecast accuracy). Consistent, trusted metrics across functions; no surprises at the Board table. What We're Looking For 7+ years of experience in data analytics, strategy, and/or business operations. Track record of building executive‑level dashboards and reporting in a sales‑led SaaS environment. Strategic thinker who can map qualitative strategy → quantitative insight → business action. Strong communicator - concise, structured, and confident with executive audiences. AI‑native mindset: comfort combining structured (e.g., Salesforce, HubSpot) and unstructured data; bonus for having built or demoed an AI agent or an autonomous workflow. Hands-on expertise in SQL, Snowflake, and modern BI (Sigma or similar). Experience collaborating with cross‑functional leads (GTM, Ops, Finance, CS). (Bonus Points!) Experience in SaaS, AI, or IoT at Series C+ stage companies. Exposure to AI‑based goal tracking or agent‑driven analysis platforms. Why Atlan for You? At Atlan, we believe the future belongs to the humans of data. From curing diseases to advancing space exploration, data teams are powering humanity's greatest achievements. Yet, working with data can be chaotic-our mission is to transform that experience. We're reimagining how data teams collaborate by building the home they deserve, enabling them to create winning data cultures and drive meaningful progress. Joining Atlan means: Ownership from Day One: Whether you're an intern or a full-time teammate, you'll own impactful projects, chart your growth, and collaborate with some of the best minds in the industry. Limitless Opportunities: At Atlan, your growth has no boundaries. If you're ready to take initiative, the sky's the limit. A Global Data Community: We're deeply embedded in the modern data stack, contributing to open-source projects, sponsoring meet-ups, and empowering team members to grow through conferences and learning opportunities. As a fast-growing, fully remote company trusted by global leaders like Cisco, Nasdaq, and HubSpot, we're creating a category-defining platform for data and AI governance. Backed by top investors, we've achieved 7X revenue growth in two years and are building a talented team spanning 15+ countries. If you're ready to do your life's best work and help shape the future of data collaboration, join Atlan and become part of a mission to empower the humans of data to achieve more, together. We are an equal opportunity employer At Atlan, we're committed to helping data teams do their lives' best work. We believe that diversity and authenticity are the cornerstones of innovation, and by embracing varied perspectives and experiences, we can create a workplace where everyone thrives. Atlan is proud to be an equal opportunity employer and does not discriminate based on race, color, religion, national origin, age, disability, sex, gender identity or expression, sexual orientation, marital status, military or veteran status, or any other characteristic protected by law.
    $68k-113k yearly est. Auto-Apply 13d ago
  • Remote Growth & Revenue Operations Lead

    Smythos

    Remote senior lead operator job

    Position: Growth and Revenue Operations LeadDepartment: SalesLocation: RemoteType: Full-Time About SmythOS:SmythOS is an innovative software company dedicated to reshaping the digital world through our cutting-edge AI orchestration platform. We strive to create seamless user experiences that enhance efficiency and productivity across industries. Role Overview:SmythOS is seeking an experienced and strategic-minded Growth and Revenue Operations Lead to join our team. This crucial role will manage and optimize sales operations, ensuring effective collaboration between sales and marketing teams to drive revenue growth. The ideal candidate will be adept at aligning lead generation, sales processes, and marketing strategies to maximize business potential. Key Responsibilities: Sales Operations Management: Oversee and streamline sales processes and workflows, ensuring efficiency and effectiveness. Lead Generation & Conversion: Develop and implement strategies to optimize lead flow, quality, and conversion rates. Cross-Departmental Collaboration: Work closely with marketing to align lead generation strategies, campaign execution, and feedback loops, ensuring cohesive operations. Revenue Optimization: Drive RevOps initiatives to improve forecasting accuracy, sales processes, and overall revenue growth. Strategic Planning: Provide strategic insights and recommendations to the CEO on sales strategies and performance metrics. Sales Planning & Forecasting: Build and manage comprehensive sales plans, including quotas and targets, and maintain accurate forecasting models. Compensation & Reporting: Administer sales compensation plans and create detailed go-to-market (GTM) reports for executive leadership. Stakeholder Management: Establish and maintain strong relationships with key stakeholders, promoting alignment and effective collaboration. Technology Utilization: Leverage sales and marketing software and technology stacks to enhance operations and drive efficiency. Performance Analysis: Monitor and analyze sales performance metrics, providing actionable insights to optimize processes. Industry Trends: Stay updated on industry trends and best practices to continuously improve sales and marketing strategies. Qualifications: Bachelor's degree in marketing, business administration, or a related field; advanced degrees or certifications are a plus. Proven experience in revenue operations, sales operations, and sales management. Expertise in lead flow management and optimization. Strong ability to work with executive leadership, particularly the CEO, on strategic sales initiatives. Proficiency with sales and marketing software (e.g., CRM systems, marketing automation tools). Experience in developing and implementing sales plans and forecasting models. Excellent analytical and problem-solving skills with keen attention to detail. Exceptional communication and interpersonal skills. Strategic thinker with a visionary approach to sales and revenue operations. Ability to thrive in a remote and dynamic team environment. Benefits: Competitive salary Flexible remote work environment with a focus on work-life balance Opportunities for professional growth and career advancement Access to cutting-edge technologies and ongoing learning opportunities
    $68k-113k yearly est. 60d+ ago
  • PKI Operations, Level 3 - PKI Ops Journeyman

    Dan Solutions 4.2company rating

    Senior lead operator job in Washington, DC

    Job Description CONTINGENT UPON FUNDING/AWARD REQUIRES AN ACTIVE/EXISTING TS/SCI WITH CI POLYRAPH High-Level Description: The PKI Ops Journeyman supports the management and operation of Public Key Infrastructure (PKI) systems, ensuring secure authentication and encryption services. Detailed Description: The PKI Operations Specialist will manage, configure, and troubleshoot PKI systems to maintain secure data communications across the enterprise. Responsibilities include issuing and revoking digital certificates, integrating PKI with other enterprise systems, and monitoring system health. The role also involves creating detailed documentation for PKI processes and providing technical support to end-users and system administrators. Requirements: · Bachelor's degree in IT, Cybersecurity, or a related discipline. · Security+ CE certification and TS/SCI clearance with CI polygraph required. · 5+ years of experience in PKI operations and support. · Knowledge of certificate authority (CA) tools and key management systems. · Strong troubleshooting and communication skills
    $52k-104k yearly est. 22d ago
  • Strategy and Operations Lead

    You.com 3.5company rating

    Remote senior lead operator job

    you.com is an AI-powered search and productivity platform designed to empower users with personalized, efficient, and trustworthy search experiences. As a cutting-edge technology company, we combine advanced AI models with user-first principles to deliver tools that enhance discovery, creativity, and productivity. At you.com, we are on a mission to create the most helpful search engine in the world-one that prioritizes transparency, privacy, and user control. We're building a team of innovators, problem-solvers, and visionaries who are passionate about shaping the future of AI and technology. At you.com, you'll have the opportunity to work on impactful projects, collaborate with some of the brightest minds in the industry, and grow your career in an environment that values creativity, diversity, and curiosity. If you're ready to make a difference and help us revolutionize the way people search and work, we'd love to have you join us! About the Role You'll lead strategic, cross-functional initiatives and help the leadership team make data-driven, high-leverage decisions. This role will sit at the intersection of strategy, operations and cross-functional execution and blends structured problem-solving with hands-on execution-ideal for someone from consulting or strategy backgrounds who loves building in fast-moving environments. As Strategy & Operations Lead, you will own a portfolio of high‐impact, cross‐functional initiatives that don't fit neatly into existing teams. You will help define and operationalize key strategic priorities for the company-from growth levers, process and system design, to planning cycles and cross‐team alignment. You will act as a strategic thought‐partner to the executive team, while also rolling up your sleeves to drive operational excellence, analytic clarity, and scalable frameworks. You'll be wearing many different hats as you take on whatever is needed to help the business succeed, and setting the vision for the broader BizOps team. Responsibilities Lead complex, cross-functional projects that shape company strategy, from structuring the problem to implementing the solution. Partner with leaders across the business, from product and engineering, to GTM, to operations, and support strategic decision making and initiative prioritization Build scalable systems, processes, and frameworks that improve decision-making and accountability. Communicate findings and recommendations clearly to technical and business audiences. Incubate and help run new functions and teams Qualifications 8-10+ years of work experience, including 2+ years at a top-tier management consulting, investment banking, or PE / VC firm, and 2+ years at a high-growth tech company driving high-impact cross-functional projects Proven ability to bring structure to ambiguity and drive projects from idea to impact. Strong analytical and problem-solving skills; comfort with data and financial models. Proven experience leading and managing large cross-functional projects and teams Excellent communication and cross-functional collaboration skills. Exceptional follow through and high level of accountability, proven ability to take ownership Background in high‐growth SaaS / AI/native companies. Comfort working in an early scaling company: building operating systems where none yet exist; ability to create process and structure. MBA or advanced degree appreciated but not required. Our salary bands are structured based on a combination of geographic tiers and internal leveling. Compensation is determined by multiple factors assessed during the interview process, with the final offer reflecting these considerations. Salary Band$200,000-$240,000 USDCompany Perks: Hubs in San Francisco and New York City offering regular in-person gatherings and co-working sessions Flexible PTO with U.S. holidays observed and a week shutdown in December to rest and recharge* A competitive health insurance plan covers 100% of the policyholder and 75% for dependents* 12 weeks of paid parental leave in the US* 401k program, 3% match - vested immediately!* $500 work-from-home stipend to be used up to a year of your start date* $1,200 per year Health & Wellness Allowance to support your personal goals* The chance to collaborate with a team at the forefront of AI research *Certain perks and benefits are limited to full-time employees only you.com is an E-Verify employer. We are also an inclusive, equitable, and accessible workplace. Please let us know if you require accommodation for any portion of the recruitment and hiring process.
    $39k-79k yearly est. Auto-Apply 3d ago
  • Geophysical Exploration Operations Lead

    Fleet 3.7company rating

    Remote senior lead operator job

    This role can be based in the United States or Canada, ideally in Pacific Time Zones for collaboration with our Australian teams. We offer remote working and have teams already spread across the Americas and Australia. The Operations Lead is responsible for the operational delivery of Fleet's Geophysical field projects across the Americas. The role combines strong knowledge of mineral exploration with project management, commercial oversight, and administrative control to ensure every project is delivered on time, to scope, within budget, and to Fleet's safety and quality standards. By maintaining close partnership with the Clients, Head of Field Operations, Project teams, Solutions and Accounts, the Operations Lead ensures early identification of risks, accurate revenue forecasting, and high client satisfaction. The role carries accountability for KPI tracking, operational dashboards, and supporting Fleet's satellite capacity management as the business expands into new regions. Role responsibilities This role will be responsible for but not limited to: Operational Oversight & Delivery Partner with the Survey Design Team, ensuring survey design integrates seamlessly with operational schedules. Ensure all projects are delivered on time, within scope and budget, and HSE compliant. Ensure field crew vendors has service orders in place prior to mobilisation. Manage Geode requirements, allocation, refurbishment, and scheduling. Oversee and maintain regional inventory for Geodes and associated equipment. Review daily operational reports, raising and tracking non-conformance items. Initiate and monitor customer success actions until resolution. Ensure all deliverables meet agreed scope, quality standards, and HSE requirements. Provide structured operational reports to the Head of Field Operations Support crew onboarding, training, and readiness processes for seismic and multiphysics projects. Active Seismic & Multiphysics Support Oversee multiphysics scheduling to ensure alignment with active seismic timelines. Provide operational assistance to ensure projects are resourced and executed smoothly. Develop third party processes Product & Manufacturing Interface Collaborate with Manufacturing to ensure new products are field ready. Provide structured feedback from field operations to guide product improvements. Support the rollout and integration of new seismic and multiphysics tools. KPI Management & Dashboarding Develop, track, and report KPIs covering delivery performance, utilisation, HSE compliance, and client satisfaction. Maintain operational dashboards to provide visibility across all international projects. Share metrics with the Exploration Operations Manager and key stakeholders to enable proactive decision-making. Satellite Capacity & New Market Support Support the setup of Fleet's satellite-enabled services in new countries. Assist in managing satellite capacity allocation for international projects. Provide operational insight to enable Fleet's expansion into new jurisdictions. Commercial & Financial Control Review and sanity check quotes in collaboration with the Scheduler and field crews. Support Accounts by aligning operational schedules with invoicing and revenue forecasts. Track deliverables against revenue targets and escalate risks early. Third-Party Oversight Ensure field crew teams, and other third parties are performing in line with agreed scope, timelines, safety, and quality standards. Address performance gaps promptly and escalate issues as required. What we are looking for: Key Skills and Experience At least 4 years experience in managing Geophysical Explorations teams. Strong operations management background in mining, exploration, or geophysics. Proven leadership of technical teams (survey design, multiphysics, seismic). Experience in KPI development, dashboarding, and performance monitoring. Knowledge of HSE frameworks and compliance. Familiarity with crew onboarding and mobilisation processes. Understanding of satellite-enabled operations and capacity management. Relevant Education in Mining, Geology or Geophysics Commercial literacy, including quote review and budget oversight. Strong stakeholder engagement and communication skills. About Fleet Space Fleet Space Technologies vision from the beginning was to build technologies to help humanity explore and connect the Earth, Moon, and Mars. As part of Fleet's founding vision, we also apply our technology to innovative solutions for defense and space exploration, including an upcoming mission to the Moon. Headquartered in Adelaide, South Australia, Fleet has rapidly grown to over 160 employees including a growing team in the USA, Canada, and beyond. We have raised over $200M AUD in venture funding, backed by premier investors including Blackbird, TVG, Grok, and In-Q-Tel including our most recent $150m Series D in December 2024, at a valuation of over $800m. In 2023 we were recognised by the Australian Financial Review (AFR) as the #1 fastest growing technology company in Australia. Company Culture As a company, we are revolutionising the exploration of new worlds with advanced space technology to build a more prosperous future for humanity. As a culture, we are ambitious, innovative, and collaborative and we put our customers first in everything that we do. Our company values guide us to our North Star of ambitious, collaborative success - AD ASTRA ("To the Stars!") Add Value: Obsessively add value for our customers Drive Excellence: Benchmark against the best Agile Action: Take Action. Independent, fast, frugal action Seek Truth: Be curious. Explore Take Responsibility: Make decisions and own them Radical Ideas: We are unique. We do things differently Always Deliver: We always find a way to get it done on time Our benefits include: We have an extremely flexible work culture, with a mix of onsite, hybrid and remote workers who take time for school runs, exercise and appointments. It's about getting the work done, not time at desk. Equity (ESOP) grants. 20 days of annual leave + 10 extra Wellness days per year. Learning budgets. Access to confidential Psychologist appointments via our Employee Assistance Program. Plenty of opportunity to be part of an amazing STEM program to create the next generation of explorers. Fleet is an Equal Opportunity Employer; employment with Fleet is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, colour, religion, gender, national origin/ethnicity, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
    $37k-65k yearly est. 30d ago

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