Vendor Operations Lead
Remote job
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
The Vendor Operations Lead is a pivotal partner to the Global Sales/Global Sales Vendor team, focused on enhancing the effectiveness of strategic initiatives and ensuring robust business operations. This role is responsible for leading and managing the internal business rhythms (e.g., Weekly Business Reviews), compiling and analyzing essential sales performance reports, developing Vendor Go-to-Market standard operating procedures and providing high-impact strategic leverage to the leadership team. The Vendor Operations Lead ensures the organization possesses reliable data and standardized processes to make informed decisions about growth and sales execution.
What you'll do Responsibilities
Business Review Management: Lead the preparation, data compilation and final packaging of materials for key leadership forums, including Weekly Business Reviews (WBRs) and Quarterly Planning sessions, ensuring high-quality presentations.
Sales Reporting and Analysis: Oversee the compilation, analysis and distribution of regular and ad-hoc sales performance reports, growth metrics and progress updates against sales targets for the Global Sales Vendor leadership team, providing actionable insights.
GTM Documentation and Optimization: Direct the development, documentation, and maintenance of Standard Operating Procedures (SOPs) and process playbooks that ensure Go-to-Market (GTM) alignment and drive optimal operational execution to successfully achieve targets.
Strategic Business Operations: Provide proactive, high-leverage organizational and business operations support to Global Sales Vendor leadership teams for critical initiatives, off-sites and planning cycles, enhancing strategic outcomes.
Automation Initiatives: Identify, propose and implement opportunities to automate reporting and repetitive tasks, driving increased business productivity and focus across the GSV team.
AI Enhancement of Business Operations: Explore and implement AI-driven solutions to enhance business operations, improve data accuracy, streamline processes and facilitate more effective decision-making across the organization.
Internal Communication Management: Manage and coordinate communication flows regarding strategy shifts, reporting changes and process updates across global sales teams, ensuring clarity and alignment.
Root Cause Analysis (RCA): Conduct thorough Root Cause Analysis on reporting discrepancies and vendor process deviations, ensuring data integrity and process compliance to achieve strategic goals.
Who you are
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
Bachelor's degree in Business Administration, Operations Management, or a related field.
5+ years of experience in a role focused on Sales Operations, Business Operations or Sales Enablement Support with a proven track record of leadership and strategic impact.
Demonstrated proficiency in creating business reports and preparing executive-level presentation materials (e.g., WBRs, QBRs).
Expertise with CRM platforms (e.g., Salesforce) and experience in extracting and analyzing data for reporting purposes.
Strong documentation skills with experience in developing clear, concise Standard Operating Procedures (SOPs) for sales and operational teams.
Advanced analytical skills, with the capability to interpret sales performance data and identify actionable trends.
Preferred qualifications
Experience operating with a high degree of autonomy in a geographically distributed team environment spanning global time zones.
Background in managing complex project timelines and providing strategic administrative support in a fast-paced environment.
Certification in project management or business analysis methodologies.
Proficiency with BI/Data visualization tools (e.g., Tableau, Looker) or advanced skills in spreadsheet software for sophisticated sales reporting.
Competencies
Exceptional organizational and time management skills required for coordinating business rhythms and executive-level initiatives.
Excellent written and verbal communication abilities, particularly in distilling complex data into clear and compelling takeaways for diverse audiences.
Proactive problem-solving mindset with a strong bias for action and meticulous attention to detail.
Ability to work independently, navigate ambiguity, and effectively strategically align across multiple leadership stakeholders and their initiatives.
Auto-ApplyRevenue Operations & Strategy Lead
Remote job
About Us:
At Parafin, we're on a mission to grow small businesses.
Small businesses are the backbone of our economy, but traditional banks often don't have their backs. We build tech that makes it simple for small businesses to access the financial tools they need through the platforms they already sell on.
We partner with companies like DoorDash, Amazon, Worldpay, and Mindbody to offer fast and flexible funding, spend management, and savings tools to their small business users via a simple integration. Parafin takes on all the complexity of capital markets, underwriting, servicing, compliance, and customer service for our partners.
We're a tight-knit team of innovators hailing from Stripe, Square, Plaid, Coinbase, Robinhood, CERN, and more - all united by a passion for building tools that help small businesses succeed. Parafin is backed by prominent venture capitalists including GIC, Notable Capital, Redpoint Ventures, Ribbit Capital, and Thrive Capital. Parafin is a Series C company, and we have raised more than $194M in equity and $340M in debt facilities.
Join us in creating a future where every small business has the financial tools they need.
We are looking for a Revenue Operations Lead to drive the next phase of Parafin's growth. This role reports into the CRO and sits at the intersection of strategy, operations, and technology, partnering closely with our go-to-market, operations, product, and finance teams. You will design and execute the systems, processes, and insights that enable us to scale efficiently and hit ambitious revenue targets.
As the first dedicated RevOps hire, you will set the foundation for how we measure performance, operationalize revenue goals, and optimize the GTM engine. From building financial models and forecasts to standing up dashboards and refining our Salesforce environment, you'll own critical levers that directly impact growth.
The ideal candidate brings a mix of strategic thinking, analytical rigor, and hands-on execution. You thrive in ambiguity, enjoy rolling up your sleeves to solve complex problems, and have experience working across sales, marketing, product, and finance. This is a high-impact role with visibility across the organization and the opportunity to shape how Parafin scales its revenue operations.
What You'll Be Doing:
Revenue Strategy & Planning
Partner with GTM teams to develop and operationalize quarterly and annual top-line goals, including building top-line financial models and forecasts
Define ICP and lead territory planning exercises.
Drive capacity planning, incentives, and development of revenue-specific KPIs
Lead cross-functional strategic initiatives to accelerate growth and improve go-to-market efficiency, such as conducting market, customer, and product segmentation and developing scalable playbooks
Help create quotas and revenue targets.
Reporting & Insights
Build and maintain dashboards to track KPIs across the funnel (e.g., MQLs, SQLs, pipeline velocity, win rates, churn, activation)
Provide actionable insights on revenue performance, forecasting accuracy, and pipeline health
Systems & Process Optimization
Own, configure, and optimize the GTM tech stack, including Salesforce (flows, validation rules, reporting), automation tools, sales engagement platforms, and data enrichment solutions
Design and automate GTM processes end-to-end, including lead routing, pipeline hygiene, deal desk operations, and handoff between sales and account management
Collaborate with technical teams and vendors to improve system scalability and data accuracy
Pricing and Contracting
Standardize and systematize pricing guidelines, commercial templates, and deal financial models
Act as a bridge between Product, GTM, and Legal to support scalable, efficient deal execution
Enablement
Lay the foundation for sales enablement to help our growing team scale and sell effectively.
What We're Searching For:
5-8 years of experience in RevOps, GTM Strategy, Business Operations, Consulting, or Strategic Finance; experience in B2B2B usage based models preferred
Strong analytical skills and proficiency in tools such as Excel, SQL, Salesforce, Looker, Unify, Gong
We Prefer If You Have:
Experience standing up RevOps function from scratch in a startup environment
Familiarity with building data pipelines
What We Offer
Salary Range: $170k to $240k
Equity grant
Medical, dental & vision insurance
Work from home flexibility
Unlimited PTO
Commuter benefits
Free lunches
Paid parental leave
401(k)
Employee assistance program
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact us.
Auto-ApplyOperations Lead
Remote job
Fleek is a B2B Marketplace for wholesale second hand fashion. We enable professional resellers and retail stores to buy from vintage clothing suppliers from around the world. We are backed by top VC funds such as Andreessen Horowitz (a16z), and Y Combinator.
Role specific details
Your responsibility is to is to increase efficiency of Fleek's post sales operations and marketplace process, so that cross-border delivery, fulfilment, quality, and customer service are able to consistently improve, while the business scales. You will have full responsibility and ownership for the team's execution against set KPIs to reduce delivery time, implement logistics solutions across countries, reduce time to resolution of cx issues, and increase quality assurance, and reduce default rate.
You need to be a self-starter, innovative, and an analytical thinker who's comfortable with using data to make decisions. Your organisational and analytics qualities should be able to take our current manual processes and help streamline/automate them. This role will be a combination of higher strategic level decisions alongside getting your hands dirty. You will work closely with our C-suite and founders and help establish the direction for Fleek's operational initiatives.
Preferred Skills
At least 5+ years of demonstrated experience in data-driven decision-making and sound business judgement through strong analytical thinking and experimentation
Experience working cross-functionally across operations, finance, and product teams
Experienced in setting up customer service tools and processes
Experience in marketplaces, early stage startups is a plus
Ability to wear-multiple hats
Benefits
We at Fleek believe in happy employees :-)
Comprehensive healthcare coverage
Exclusive employee clothing drops courtesy Fleek
Flexible work hours & time off. We don't care where you are as long as the work gets done. We are a fully remote - -team spread across the US, UK, and Europe.
Shared ownership: Being On Fleek means you'll own a part of it
Vehicle Operations Lead
Remote job
Job DescriptionWaabi, founded by AI pioneer and visionary Raquel Urtasun, is an AI company building the next generation of self-driving technology. With a world class team and an innovative approach that unleashes the power of AI to “drive” safely in the real world, Waabi is bringing the promise of self-driving closer to commercialization than ever before. Waabi is backed by best-in-class investors across the technology, logistics and the Canadian innovation ecosystem.
With offices in Toronto, San Francisco, Dallas, and Pittsburgh, Waabi is growing quickly and looking for diverse, innovative and collaborative candidates who want to impact the world in a positive way. To learn more visit: ************
You will...- Manage, mentor, and develop a growing team of Vehicle Operators (VOs), handling performance monitoring and career development.- Serve as the functional lead for Shift Supervisors, defining workflows and hand-off procedures to ensure seamless leadership coverage across testing.- Manage shift schedules that ensure continuous fleet coverage while adhering to fatigue management policies and optimizing workforce utilization.- Partner with the Test Operations Lead to align operator availability with mission volume forecasts, ensuring that all scheduled testing and commercial loads are fully crewed without delay.- Oversee the daily deployment of Vehicle Operators, ensuring all shifts are staffed and personnel are "mission-ready" (physically fit, briefed, and equipped).- Manage operational logistics essential for our growing test fleet, including onsite fuel coordination and DEF inventory.- Enforce strict FMCSA and internal compliance, managing Hours of Service (HOS), Driver Qualification (DQ) files for all CDL holders.- Maintain comprehensive operational records, ensuring the organization is perpetually audit-ready.- Champion Waabi's Safety Culture, conducting safety briefings and ensuring all personnel adhere to strict safety policies both in the yard and on public roads.
Qualifications:- 5+ years of experience in fleet operations, logistics, or transportation management.- 2+ years of direct people management experience, specifically managing CDL operators, dispatchers, or shift-based teams.- Active CDL (Class A) holder is strongly preferred; understanding the technical and physical demands of Class 8 operation is critical for managing this workforce.- Deep knowledge of transportation regulations (DOT, FMCSA), particularly regarding Hours of Service (HOS) and compliance for commercial operators.- Experience working in a technical or testing environment; previous experience in the Autonomous Vehicle (AV) industry is a strong plus.- Ability to work flexible shifts, including days, nights, and weekends, to support a 24/7 operation and travel to remote sites/roadside locations as needed.- Proficiency with fleet management software, scheduling tools, and telematics platforms.Perks/Benefits:- Competitive compensation and equity awards.- Health and Wellness benefits encompassing Medical, Dental and Vision coverage (for full-time employees only).- Unlimited Vacation.- Flexible hours and Work from Home support.- Daily drinks, snacks and catered meals (when in office).- Regularly scheduled team building activities and social events both on-site, off-site & virtually.- As we grow, this list continues to evolve!
Waabi is a technology start-up building technologies to transform the way the world moves. Join our talented team to be a part of the future and to make an impact!
Waabi is an equal opportunity employer. We celebrate diversity and are committed to creating a supportive, inclusive, and accessible workplace for all our employees. We seek applicants of all backgrounds and identities, across race, color, ethnicity, national origin or ancestry, age, citizenship, religion, sex, sexual orientation, gender identity or expression, military or veteran status, marital status, pregnancy or parental status, caregiver status, disability, or any other characteristic protected by law. We make workplace accommodations for qualified individuals with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process please let our recruiting team know.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Permit Operations Lead (Fully Remote)
Remote job
PermitFlow is redefining how America builds. We're an applied AI company serving the nation's builders, tackling one of the largest information challenges in the economy: understanding
what can be built, where, and how
. Our AI agent workforce helps the fastest-growing construction companies navigate everything from permitting and licensing to inspections and project closeouts - accelerating housing, clean-energy, and infrastructure development across the country.
Despite being a $1.6T industry, construction still suffers from massive delays, wasted capital, and lost opportunity. PermitFlow has already delivered unprecedented speed, accuracy, and visibility to over $20B in development, helping contractors reduce compliance time, de-risk projects, and scale with confidence.
America is entering a CAPEX super-cycle, from data centers and factories to housing and renewables, and joining PermitFlow is building the AI at the heart of every construction project powering the next wave of re-industrialization.
We've raised over $90M, most recently completing our Series B, from top-tier investors including Accel, Kleiner Perkins, Initialized, Y Combinator, Felicis, and Altos Ventures, with backing from leaders at OpenAI, Google, Procore, ServiceTitan, Zillow, PlanGrid, and Uber.
Who You Are
Customer-Centric: You excel at building and maintaining strong customer relationships, understanding each customer's unique needs, and identifying how PermitFlow can support their success and growth. You are comfortable and thrive at connecting with customers virtually - spearheading meetings and serving as the face of PermitFlow in all your interactions.
Construction Permitting Expert: You have extensive hands-on experience in construction or construction permitting directly, with a thorough understanding of regulations, compliance, and the full permit lifecycle. You're excited about this space and the construction industry at large.
Team Player: You're a key contributor to the pilot process, ensuring a seamless customer journey from software adoption to full implementation. Collaboration is your strength, and you thrive in a cross-functional environment.
Analytical Thinker: You're data-driven in your decision-making. You know how to gather, interpret, and leverage data to enhance customer conversations and improve processes.
Tech-Forward & Adaptable: You're comfortable leveraging AI tools and emerging technologies to improve workflows and customer outcomes. You're eager to learn and implement new software features, and you adapt quickly - ready and able to pivot to new processes at a moment's notice.
What You'll Do
Customer Point of Contact: Serve as the primary resource for customers, keeping them informed on permit status, timelines, and requirements.
Team Development: You are comfortable providing clear training, coaching, feedback, and direction to junior team members and oversee their work. You have the skillset to effectively manage a team, hold 1:1s with them, and empower them to learn more.
Manage the Permit Process: Oversee the end-to-end lifecycle of permit applications, including researching requirements, preparing forms, gathering documentation, and submitting applications to the relevant authorities.
Generate Reports: Produce detailed reports on permit progress, delivering regular, clear updates to customers and stakeholders.
Optimize Processes: Continuously identify opportunities for improvement, implementing best practices that streamline workflows, reduce bottlenecks, and enhance operational efficiency.
Ensure Compliance and Accuracy: Guarantee that all permit applications are complete, accurate, and compliant with jurisdictional standards and requirements.
Monitor and Expedite Approvals: Track permit statuses proactively, engaging with authorities to move applications forward as efficiently as possible.
Qualifications & Fit
3-5+ years of relevant experience: Proven track record in construction permitting, project management, or a similar role-ideally within a SaaS or tech-driven environment.
Comprehensive knowledge: Strong understanding of permitting processes, regulations, and compliance standards, with awareness of jurisdictional differences.
Multi-state expertise: Experience managing permitting projects across multiple states or regions is highly preferred.
Exceptional project management skills: Ability to balance multiple projects and deadlines without sacrificing attention to detail.
Outstanding communication: Strong interpersonal skills with the ability to work cross-functionally, manage customer relationships, and collaborate with AHJs.
Leadership experience: Preferred 2+ years leading, managing, and mentoring teams, including coaching, performance management, and team development.
Customer-centric mindset: Background in customer success, customer experience, or sales, with a demonstrated ability to deliver high-quality service throughout the project lifecycle.
Critical thinker and problem-solver: Able to stay calm under pressure, quickly assess challenges, and identify effective solutions.
What We Offer (Full Time Roles Only)
Competitive salary and meaningful equity in a high-growth company
Comprehensive medical, dental, and vision coverage
Flexible PTO and paid family leave
Home office & equipment stipend
Auto-ApplyMarketplace Operations Lead
Remote job
Mento is a human and AI coaching company with the mission to help people perform their best at work. We're reinventing how companies develop their talent by pairing them with top operators in their field for 1-on-1 coaching and mentorship, and leveraging AI technology to build a solution that can scale our impact.
We're empowering the employees at the fastest-growing companies, with 5x user growth and 3x revenue growth in the past year. Our partners include Anthropic, Gusto, Hims & Hers, Whatnot, 1Password, Brex, Vercel, and Cox Enterprises.
About The Role
As Mento's Marketplace Operations Lead, you'll transform our member-coach matching experience from a high-touch, manual process into a scalable, AI-powered system. This is a 0-1 role where you'll systematically productize an operation that currently delivers exceptional outcomes (>4.9/5 satisfaction) without sacrificing quality. You'll combine talent marketplace expertise with operational rigor to design the systems, experiments, and cross-functional partnerships that enable Mento to scale 2-5x while maintaining our reputation for perfect-fit matching. Starting with hands-on execution, you'll evolve the role toward continuous improvement through data analysis, systems design, and process optimization.
Key Responsibilities:
Develop and execute the strategic vision for Mento's member-coach matching process, building the bridge from current human-powered to future AI-augmented matching within four to six months
Own and optimize the full member journey - managing a hands-on member experience (sign-up, matching, rotations, and transitions) while building scalable, automated processes to reduce manual work
Own marketplace KPIs and use data to drive continuous improvement: match quality, time-to-match, coach utilization, member satisfaction, coach satisfaction, matching efficiency and cost
Establish metrics and reporting frameworks to measure marketplace health, identify patterns and bottlenecks, and surface opportunities
Lead with an AI experimentation mindset - constantly piloting tools, testing solutions, and running operational experiments that increase efficiency and improve outcomes without sacrificing personalization
Develop forecasting models to predict demand fluctuations and balance supply-demand dynamics across coaching specialties
Maintain deep knowledge of member personas and coach roster (specializations, styles, capacity) to inform manual and algorithmic matching decisions
Partner cross-functionally to proactively identify dependencies, gaps, and process improvements that increase efficiency for all stakeholders
You're Excited About This Opportunity Because You…
Are energized by 0-1 challenges where you build the plane while flying it
Thrive in ambiguity and can create clarity and focus in complex problem spaces
Are deeply analytical and experienced with data tools (SQL, Excel, or similar) to manipulate data, draw insights, and drive decisions
Have exceptional interpersonal skills and can build trust with executives, high-performers, and cross-functional teams
Enjoy connecting on calls and excel at creating space for people to open up - you listen deeply and uncover what's really happening
Move quickly with a bias to action - no task is beneath you, and you lead from the front
Are highly organized and able to prioritize and juggle multiple tasks
Preferred Qualifications
Have 3+ years in talent acquisition, recruiting operations, or marketplace/platform operations (preferably tech or consulting)
Proven track record optimizing matching, pairing, or recommendation systems in two-sided marketplaces (coaching, recruiting, talent platforms)
Project management and process improvement experience with measurable results
Comfort/fluency with AI tools, CRM systems (Hubspot), workflow automation platforms (Zapier), and scheduling tools.
Why Work with Us?
We are a company dedicated to empowering professionals to live meaningful careers. That starts with our culture at Mento.
You're very excited about being part of a team crafting novel ways for people, teams, and companies to unlock their performance, growth, and how we all work together.
We work hard to foster a workplace built around trust, respect, collaboration, and having fun.
We are a highly collaborative work environment where every team member plays a critical role in building our products, shaping our culture, and growing our business. We operate in a fast-paced environment where ideas, experimentation, and execution matter equally. This is a unique opportunity to join an early-stage, mission-driven team.
We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users. If you're passionate about helping more people feel and perform their best at work, we want to hear from you.
Other benefits and perks include:
🏢 San Francisco Bay Area and LA Offices: we offer a hybrid work model in a collaborative office environment for SF Bay Area or LA based employees
💰 Competitive salary and equity
🏥 Medical, dental, vision, and a 401k plan
🌴 Unlimited vacation (We actually mean this! it's important to keep yourself fresh)
👥 Access to your own Mento Coach
🚊 Commuter benefits for Bay Area transportation
Auto-ApplyData Operations Lead
Remote job
Data is at the core of modern business, yet many teams struggle with its overwhelming volume and complexity. At Atlan, we're changing that. As the world's first active metadata platform, we help organisations transform data chaos into clarity and seamless collaboration.
From Fortune 500 leaders to hyper-growth startups, from automotive innovators redefining mobility to healthcare organisations saving lives, and from Wall Street powerhouses to Silicon Valley trailblazers - we empower ambitious teams across industries to unlock the full potential of their data.
Recognised as leaders by Gartner and Forrester and backed by Insight Partners, Atlan is at the forefront of reimagining how humans and data work together. Joining us means becoming part of a movement to shape a future where data drives extraordinary outcomes.
The Opportunity
We're hiring an AI‑native Data Operations Lead to own how Atlan runs its business through data. This is a hands-on role that sits at the intersection of analytics, strategy, and AI - building the data backbone that powers our operating rhythm including weekly insights, monthly business reviews, and quarterly Board reporting.
You'll bridge the gap between GTM strategy and execution - connecting the dots across Sales, Marketing, and Customer Success to tell the story of how the business is performing and where we can go faster.
What You'll Do
Build and own the data pipeline behind Atlan's weekly → monthly → quarterly insight cadence, culminating in company-wide and Board reporting.
Translate strategic priorities (Big Rocks) into measurable outcomes and clear operational metrics.
Partner cross‑functionally (Sales, Marketing, CS, Growth) to unify metrics, definitions, and insights.
Design and maintain dashboards and data workflows across pipeline and productivity.
Leverage AI and unstructured data (e.g., call intelligence, notes) to surface faster, deeper insights.
Drive cross‑functional alignment through data storytelling and executive‑ready communication.
What Great Looks Like
The company runs on your insights to make faster, better decisions.
Data‑driven rhythm established: weekly ops reviews, monthly business reviews, quarterly company-wide reporting.
AI‑powered analysis embedded into the GTM engine (e.g., win/loss, pipeline health, forecast accuracy).
Consistent, trusted metrics across functions; no surprises at the Board table.
What We're Looking For
7+ years of experience in data analytics, strategy, and/or business operations.
Track record of building executive‑level dashboards and reporting in a sales‑led SaaS environment.
Strategic thinker who can map qualitative strategy → quantitative insight → business action.
Strong communicator - concise, structured, and confident with executive audiences.
AI‑native mindset: comfort combining structured (e.g., Salesforce, HubSpot) and unstructured data; bonus for having built or demoed an AI agent or an autonomous workflow.
Hands-on expertise in SQL, Snowflake, and modern BI (Sigma or similar).
Experience collaborating with cross‑functional leads (GTM, Ops, Finance, CS).
(Bonus Points!)
Experience in SaaS, AI, or IoT at Series C+ stage companies.
Exposure to AI‑based goal tracking or agent‑driven analysis platforms.
Why Is Atlan for You?
At Atlan, we believe the future belongs to the humans of data. From curing diseases to advancing space exploration, data teams are powering humanity's greatest achievements. Yet, working with data can be chaotic-our mission is to transform that experience. We're reimagining how data teams collaborate by building the home they deserve, enabling them to create winning data cultures and drive meaningful progress.
Joining Atlan means:
Ownership from Day One: Whether you're an intern or a full-time teammate, you'll own impactful projects, chart your growth, and collaborate with some of the best minds in the industry.
Limitless Opportunities: At Atlan, your growth has no boundaries. If you're ready to take initiative, the sky's the limit.
A Global Data Community: We're deeply embedded in the modern data stack, contributing to open-source projects, sponsoring meet-ups, and empowering team members to grow through conferences and learning opportunities.
As a fast-growing, fully remote company trusted by global leaders like Cisco, Nasdaq, and HubSpot, we're creating a category-defining platform for data and AI governance. Backed by top investors, we've achieved 7X revenue growth in two years and are building a talented team spanning 15+ countries.
If you're ready to do your life's best work and help shape the future of data collaboration, join Atlan and become part of a mission to empower the humans of data to achieve more, together.
We are an equal opportunity employer
At Atlan, we're committed to helping data teams do their lives' best work. We believe that diversity and authenticity are the cornerstones of innovation, and by embracing varied perspectives and experiences, we can create a workplace where everyone thrives. Atlan is proud to be an equal opportunity employer and does not discriminate based on race, color, religion, national origin, age, disability, sex, gender identity or expression, sexual orientation, marital status, military or veteran status, or any other characteristic protected by law.
Auto-ApplySecurity Operations Lead
Remote job
Customer data is the fuel that drives all modern businesses. From product analytics, to marketing, to support, to advertising, advanced data analysis in the warehouse, and even sales - customer data is the raw material for each function at a modern business.
For highly regulated businesses in healthcare, it's always been a challenge to harness that customer data and get it to the marketing and analytics tools that require it
while following patient privacy laws
….until now.
Something as simple as running ads to get more users is simple for an e-commerce of software company to do. But common web analytics and advertising tools collect sensitive user identifiers and healthcare information automatically. Those same tools are not HIPAA compliant.
We provide a layer of data governance to make current web analytics tools HIPAA-compliant. For analytics, our customers can continue getting the insights they need to improve the patient experience. For marketing, Freshpaint safeguards health information while helping our customers promote access to care through popular advertising platforms like Facebook, Google, and others.
In short, we help healthcare marketers promote access to care
and
safeguard patient privacy at the same time. This is an important, complex problem in a massive market (healthcare is 20% of the US GDP).
Our customers manage their customer data with:
Privacy Platform. We help healthcare providers automate their website's + app's HIPAA compliance, and safeguard patient data. This is our core product today
Future additional product lines! Our core product provides a platform that we're building marketing applications on top of.
We're fully remote. If you strongly value in-person work, Freshpaint is likely not the best fit for you. Even though we don't care where you're located, we only hire within the US. Many of our team is concentrated in various metro areas like SF or NYC. To balance out our remote-ness, we gather the team 2x times per year for offsites. We're backed by leading investors including Y-Combinator, Intel Capital, and angel investors like the Head of Data from Slack, Head of Data at LinkedIn, and more.
Who we are:
Freshpaint was founded by web analytics veterans who realized how hard it was for highly regulated companies to collect and use customer data in a compliant way. We started as part of Y Combinator's S19 cohort and have been focused on enabling healthcare companies collect, safeguard, and activate patient data since.
In 2022 the government issued updated guidance around HIPAA, basically making our software a requirement to use for healthcare companies. As a result, we're one of the fastest growing software companies on earth right now.
Our team has deep analytics and growth experience, with all of us coming from high-growth companies like Heap, Pendo, Iterable, Quantum Metric, and Retool. If you value lots of freedom and ownership in your work, interfacing with customers, and working on a product with high customer impact, then Freshpaint is your home.
About the Role
We're looking for a Security Operations Lead to own and drive Freshpaint's operational security initiatives. This role will serve as the connective tissue between our engineering, compliance, and operations teams, helping us maintain and continuously improve our security posture.
You'll manage day-to-day security operations and lead key security programs, including penetration testing, SOC 2 audits, and HITRUST R2 certification efforts. You'll also help scale our security processes as we grow, ensuring we stay proactive and compliant across frameworks.
What You'll Do
Own and manage Freshpaint's recurring security compliance programs, including SOC 2 Type II, HITRUST R2, and other certifications or audits as needed.
Coordinate and manage annual penetration tests and follow through on remediation activities.
Maintain and continuously improve Freshpaint's security controls and documentation.
Partner with engineering and product teams to operationalize security best practices across systems, tools, and processes.
Support risk assessments, vendor security reviews, and internal audits.
Act as a key point of contact for external auditors, customers, and vendors on security-related matters.
Drive security awareness and education initiatives across the company.
Qualifications
3+ years of experience in security operations, GRC, or compliance at a SaaS or cloud-based company.
Strong understanding of security frameworks and standards (SOC 2, HITRUST, ISO 27001, etc.).
Experience managing audits and working directly with assessors and penetration testing vendors.
Familiarity with cloud infrastructure (AWS, GCP) and modern software development practices.
Excellent project management and cross-functional communication skills.
You're organized, detail-oriented, and excited by the challenge of building scalable security programs in a fast-moving environment.
Bonus Points
Experience with automation tools for evidence collection or continuous compliance.
Prior experience working in a startup or high-growth environment.
Relevant certifications (CISA, CISSP, CISM, or HITRUST CCSFP).
Perks & Benefits
We take care of our team-here's a peek at what you get when you join:
Competitive pay + generous equity (10-year exercise window)
Fully remote (U.S. only) with a $150/month coworking stipend
Half-day Fridays, every Friday
Unlimited PTO-with a
required
2-week minimum
Top-tier health, dental & vision (100% covered for you, 80% for dependents)
2 “Treat Yourself” days a year-$100 and a day off, just because
Generous parental leave
Epic offsites twice a year (past trips: Greece, Jackson Hole, Cabo, wine country + more)
And more-check out our careers page for the full list.
Auto-ApplyAbout us
At Flashbots, we're building the foundations of the future Internet and financial system. As an R&D organization, we focus on MEV through our dual engines of open research and breakthrough product development - like mev-geth, Flashbots Protect, MEV-Boost, MEV-Share, Flashblocks, and BuilderNet.
Our vibe is accelerationist, exceptional, kind, and independent. We are explorers, innovators, builders, and thinkers. We thrive on action, curiosity, and impact - driving the future in an iterative way while keeping an eye towards the long term version we want to see in the world.
As Operations Lead, you'll own the day-to-day running of the Ops team so the wider org can move faster with fewer bottlenecks. You'll partner with stewards and team leads, and bring structure to people, hiring, finance, legal, and planning workflows. This role is for someone who likes turning chaos into clear systems, leading a small team, and having real impact.
What You'll Do
Lead and support the Ops team through clear expectations, regular feedback, and day-to-day coaching.
Own core operations processes across people, hiring, finance, legal, and planning, keeping them reliable and on time.
Design and maintain lightweight rhythms for planning, goal tracking, and project management across the org.
Translate high-level direction from stewards into concrete plans, timelines, and responsibilities.
Build and refine simple systems, docs, and workflows so recurring work becomes predictable and less person-dependent.
Use cutting edge tools to track data, monitor progress, and inform decisions.
What We Look For
Experience running or heavily owning operations in a startup, scale-up, or similarly ambiguous environment, including building or improving processes for people, hiring, or related ops areas.
Comfort managing a small team while staying hands-on and close to the work.
Proven ability to bring order and predictability to messy or under-defined work while consistently hitting deadlines, closing loops, and following through without heavy oversight.
Demonstrated capacity to ramp quickly on new domains and tools and deliver value early, especially in support of internal teams as primary stakeholders.
Clear, honest communication with leaders and ICs, paired with a low-ego, low-politics style that builds trust across different personalities.
Who you are:
At least 3-5 years in operations or adjacent roles, including meaningful time in leadership or people management.
Proven experience leading or directly managing a small team.
Strong analytical skills with comfort using cutting edge technology for tracking and decision-making.
Demonstrated ability to design and run planning, goal-tracking, or project management systems.
High attention to detail and clear written and verbal communication.
Comfortable reporting to a steward and operating with influence rather than title.
Nice-to-haves
Technical background (e.g., engineering or technical IC experience).
Experience in people ops, recruiting operations, finance, or legal coordination.
Prior work in founder-led, steward-led, or otherwise complex internal org structures.
Familiarity with crypto, web3, or decentralized organizations.
Details that matter
Significantly above market rate equity compensation package
Unlimited PTO with a high level of freedom and autonomy for your work
Attractive health coverage package for US employees
$3000 Yearly budget for your individual learning and development goals
Work alongside the brightest minds in the crypto space
Help save the world by ensuring crypto remains decentralized, permissionless and censorship-resistant
Remote working, while we have a preference for EU/US time zones, you can work from anywhere in the world
Paid travel - 2 x team on-site in different parts of the world per year plus periodic travel to events
At Flashbots, we are committed to building a diverse and inclusive team. We welcome applications from all qualified candidates regardless of gender, race, ethnicity, religion, sexual orientation, age, or disability status.
Auto-ApplyRemote Growth & Revenue Operations Lead
Remote job
Position: Growth and Revenue Operations LeadDepartment: SalesLocation: RemoteType: Full-Time About SmythOS:SmythOS is an innovative software company dedicated to reshaping the digital world through our cutting-edge AI orchestration platform. We strive to create seamless user experiences that enhance efficiency and productivity across industries.
Role Overview:SmythOS is seeking an experienced and strategic-minded Growth and Revenue Operations Lead to join our team. This crucial role will manage and optimize sales operations, ensuring effective collaboration between sales and marketing teams to drive revenue growth. The ideal candidate will be adept at aligning lead generation, sales processes, and marketing strategies to maximize business potential.
Key Responsibilities:
Sales Operations Management: Oversee and streamline sales processes and workflows, ensuring efficiency and effectiveness.
Lead Generation & Conversion: Develop and implement strategies to optimize lead flow, quality, and conversion rates.
Cross-Departmental Collaboration: Work closely with marketing to align lead generation strategies, campaign execution, and feedback loops, ensuring cohesive operations.
Revenue Optimization: Drive RevOps initiatives to improve forecasting accuracy, sales processes, and overall revenue growth.
Strategic Planning: Provide strategic insights and recommendations to the CEO on sales strategies and performance metrics.
Sales Planning & Forecasting: Build and manage comprehensive sales plans, including quotas and targets, and maintain accurate forecasting models.
Compensation & Reporting: Administer sales compensation plans and create detailed go-to-market (GTM) reports for executive leadership.
Stakeholder Management: Establish and maintain strong relationships with key stakeholders, promoting alignment and effective collaboration.
Technology Utilization: Leverage sales and marketing software and technology stacks to enhance operations and drive efficiency.
Performance Analysis: Monitor and analyze sales performance metrics, providing actionable insights to optimize processes.
Industry Trends: Stay updated on industry trends and best practices to continuously improve sales and marketing strategies.
Qualifications:
Bachelor's degree in marketing, business administration, or a related field; advanced degrees or certifications are a plus.
Proven experience in revenue operations, sales operations, and sales management.
Expertise in lead flow management and optimization.
Strong ability to work with executive leadership, particularly the CEO, on strategic sales initiatives.
Proficiency with sales and marketing software (e.g., CRM systems, marketing automation tools).
Experience in developing and implementing sales plans and forecasting models.
Excellent analytical and problem-solving skills with keen attention to detail.
Exceptional communication and interpersonal skills.
Strategic thinker with a visionary approach to sales and revenue operations.
Ability to thrive in a remote and dynamic team environment.
Benefits:
Competitive salary
Flexible remote work environment with a focus on work-life balance
Opportunities for professional growth and career advancement
Access to cutting-edge technologies and ongoing learning opportunities
Clinical Operations Development Lead
Remote job
Join us as we transform immunology and deliver medicines that help autoimmune patients get their lives back. argenx is preparing for multi-dimensional expansion to reach more patients through a rich pipeline of differentiated assets, led by VYVGART, our first-in-class neonatal Fc receptor blocker approved for the treatment of gMG, and with the potential to treat patients across dozens of severe autoimmune diseases.
We are building a new kind of biotech company, one that maintains its roots as a science-based start-up and pushes our commitment to innovate across all corners of our business. We strive to inspire and grow our company, our partnerships, our science, and our people, because when we do, we deliver more for patients.
For the expansion of our Global Clinical Trial Operations team, argenx is looking for a Clinical Operations Development Lead.
Key Accountabilities/Responsibilities:
The Clinical Operations Development Lead (CODL) is responsible for the oversight of the clinical related activities within a specific therapeutic indication for an asset (CODL) or across all indications for an asset (X-indication CODL). Together with the Medical Development Lead (MDL), the CODL co-leads the Clinical Development Team (CDT) and co-owns the Clinical Development Plan (CDP).
As ad-hoc member of the Asset Strategy Team (AST), works with the MDL and the Project Manager (PM) to ensure that all relevant information from all functions within the AST and CDT are brought to the table.
A CDT kicks off as soon as preparations start for a First in Human (FIH) study (in the case of the first indication for a given compound) or when first clinical related discussions start for a new indication.
To build a strong CDT, the CODL works with the respective functional heads to assign CDT representatives from the involved functional areas.
During the start of the clinical related activities for a new asset, the AST meetings and the CDT meetings may be combined. The Target Product Profile (TPP), created by the AST (with input from the CDT), is used as the basis for the CDP. The CDT is responsible for the clinical development strategy, ensuring creation of the CDP and execution, once endorsed by the AST. As co-leader, the CODL drives the execution of the clinical program in collaboration with the CDT members and according to what is in the CDP.
The CODL oversees the clinical trial budgets, contributes to timeline and resource requirements and provides input to the financial CDT planning (created and maintained by the PM working with the Finance Business Partner). Hereto (s)he provides the PM with the estimates and updates of cost versus budget for key deliverables chosen to be integrated into the overarching Indication and Product plans. Informs the PM in case the timelines or budget deviate from projected. The CODL partners with the PM to review status and impact of change and to discuss with the team, options to resolve issues and mitigate risks and adjust the plans accordingly, which may be subject to governance endorsement.
Likewise, the CODL and PM partner to ensure that risks and mitigations are discussed in the team, reflected in the applicable risk registries, and translated into timely plan adjustment and action.
The CODL and the MDL keep the oversight and are the primary contact person for the CDT and all CDP related activities for a given indication (CODL) or across asset indications (X-indication CODL). These include the trial related activities as well as the clinical development strategy across the lifecycle of a compound, starting with the preparation of the FIH clinical trial throughout registration and post-approval clinical development activities. Hence, after completion of the Clinical Phase III program, CODL and MDL, in close collaboration with the CDT members, continue to be involved in the clinical related activities e.g., through input to different regulatory authorities (e.g., FDA, EMA, PMDA, MHRA).
The CODL and MDL ensure the cross-functional optimization of solutions integrating contributions on complex matters and take accountability for decisions taken, each from their discipline's perspective.
As Subject Matter Experts, CODL and MDL contribute to CDT discussions where each member drives the topic of their expertise area. Although CODL and MDL take accountability for the consensus (or lack thereof), the PM manages disputes in case no consensus is reached. This may include organizing escalation to the AST and/or within the respective functional lines.
The actual trials are conducted within the Clinical Trial teams (CTT) led by the Clinical Trial Managers (CTMs) and the Trial Physicians (TPs).
Dependent on the program (phase and number of clinical trials), the CODL may also act as a CTM for 1 or more selected trials. (see JD CTM)
The CODL function may include line management of Clinical Trial Manager(s) (CTMs) and/or Clinical Trial Associate(s) (CTAs).
ROLES AND RESPONSIBILITIES
Provides strategic input and is accountable for all clinical related aspects within the assigned therapeutic indication/program and in line with the agreed timelines, budget and quality standards and as outlined in the applicable Standard Operation Procedures (SOPs) and Work Instructions (WIs).
Creates the CDP in collaboration with the MDL, PM and other CDT representatives, ensures the CDP describes the clinical development strategy, comprising effective and where possible innovative trial designs and is consistent with the TPP. Ensures the CDP is endorsed by the AST and the Development Management Committee (DMC) and is executed within agreed timelines and budget.
Together with the MDL acts as primary point of contact for all clinical related activities for a given indication (CODL) or across asset indications (X-indication CODL).
With the MDL, leads the CDT meetings, hereby supported by the PM who ensures an agenda is in place prior to the meeting, chairs during the meeting, makes sure outcome/actions/conclusions are agreed upon (where the CODL and MDL can focus on the (strategic) content of the discussions) and minutes are in place.
Provides input to the Objectives, Goals, Strategies and Measures (OGSM), and ensures that clinical trials are executed according to the CDP and those OGSMs, following the argenx procedures and processes and conducted in compliance with ICH-GCP and other applicable legislation.
In collaboration with the other CDT members, identifies risks of missing team goals, timelines or spend expectations, ensures that these are reflected in applicable risk registries and drives their mitigation. Works with the PM to decide which risks and issues are to be put under the attention of the asset Project Leader (PL) and the DMC. Pro-actively provides solutions and oversees implementation and follow-up.
Ensures consistency and efficiency in trial set-up and conduct across the different trials within the specific indication(s).
Drives the timely production of a qualitative Clinical Trial Concept Sheet.
Collaborates with the CTMs and their respective CTTs to ensure timely availability of qualitative documents defining the design and the execution of the clinical program (e.g. protocol/protocol amendments, operationalization plans and tools).
Prior to the start of the feasibility for a given study, collaborates with the Countries and Sites Selection Commission (CSSC) to have the initial list in place for possible countries and sites. Gets input from the CTT, AST, CDT and argenx regional teams on the initial list. Oversees the country and site selection and ensures that the AST and CDT are kept informed on the final selection.
Participates in the Clinical Research Organization (CRO) and vendor selection and management process. Supports CTT with issue resolution where required in collaboration with alliance vendor manager if relevant.
Acts as primary point of escalation for resolution of trial management and operational issues within assigned indication(s).
Ensures that the Global Head of Trial Operations is informed in case an identified issue/risk could have an impact on/may also occur in the other therapeutic indications/programs. In case of a compound specific impact, involve the X-indication CODL, AST and PM as needed.
Reviews and provides input to the overarching clinical program/indication documents such as Investigator Brochure (IB), Pediatric Investigation Plan (PIP), FDA/PMDA/EMA and other regulatory critical documents.
Oversees the clinical trial budgets, contributes to timeline and resource requirements and informs the PM in case the timelines or budget deviate from projected.
Reviews the program dashboards and provides input to the PM to ensure accurate status updates on key milestones achieved, issues/risks and financial status.
Ensures audit/inspection readiness of the assigned program/trials. Support audits and inspections.
Supports continuous improvement processes and consistency e.g., by ensuring that lessons learned are shared across trials within the assigned therapeutic indication, across indications as well as across compounds in collaboration with the X-indication CODL, if applicable, and the Global Head of Trial Operations.
As a Leader, sets expectations, communicates in a transparent, clear way and energizes and motivates the CDT team members as well as the respective CTMs to work towards achieving the clinical goals in line with the OGSM and argenx' cultural pillars.
If applicable, acts as line manager of CTMs and/or CTAs:
Interviewing candidates
On-boarding of new direct reports
Ensuring that assigned staff are trained
Goal setting and review
Mentoring and enabling the growth and development of assigned staff
• Supports ClinOps and Global Company initiatives as applicable.
SKILLS AND COMPETENCIES
The CODL excels in leadership and establishing good and effective internal and external working relationships and communication, embedding the argenx values.
Global Strategic Drug Development experience and understanding.
Strong interpersonal and stakeholder management Skills.
Proven Clinical Operations experience in a relevant global leadership position in the pharmaceutical/biotech industry.
Pro-active problem solver - demonstrated ability to identify and resolve issues, identify and mitigate risks, able to handle conflicts.
Strong organizational skills, able to manage multiple and varied tasks and prioritize workload with attention to the holistic/ helicopter view but also able to dive into the details when needed.
Strong people management skills, leadership skills and team player.
Line management experience is a plus.
Excellent written and verbal communication skills, acting globally in a culturally diverse dynamic team.
Strong verbal and written English communication skills (primary fluency or full professional proficiency).
Thorough knowledge of ICH GCP guidelines and other applicable regulatory requirements and guidelines.
EDUCATION, EXPERIENCE and QUALIFICATIONS
Bachelor's degree or University degree - medical or para-medical (Biology, Biomedical Sciences, Pharmacy, Veterinary etc.) or equivalent by experience. PhD degree is a plus.
Minimum of 10 years of leading experience in Clinical Development (monitoring, local and global/international trial management).
Experience in working in an outsourced model, including overseeing CROs and vendors.
Rare disease and/or auto-immune clinical trial background is a plus.
For applicants in the United States: The annual base salary hiring range for this position is $212,000.00 - $318,000.00 USD. This range reflects our good faith estimate at the time of posting. Individual compensation is determined using objective, inclusive, and job-related criteria such as relevant experience, skills, demonstrated competencies and internal equity. This means actual pay may differ from the posted range when justified by these factors. Because market conditions evolve, pay ranges are reviewed regularly and may be adjusted to remain aligned with external benchmarks.
This job is eligible to participate in our short-term and long-term incentive programs, subject to the terms and conditions of those plans and applicable policies. It also includes a comprehensive benefits package, including but not limited to retirement savings plans, health benefits and other benefits subject to the terms of the applicable plans and program guidelines.
At argenx, all applicants are welcomed in an inclusive environment. They will receive equal consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other applicable legally protected characteristics. argenx is proud to be an equal opportunity employer.
Before you submit your application, CV or any other personal details to us, please review our
argenx Privacy Notice for Job Applicants
to learn more about how argenx B.V. and its affiliates (“argenx”) will handle and protect your personal data. If you have any questions or you wish to exercise your privacy rights, please contact our Global Privacy Office by email at
privacy@argenx.com
.
If you require reasonable accommodation in completing your application, interviewing, or otherwise participating in the candidate selection process please contact us at
****************
. Only inquiries related to an accommodation request will receive a response.
Auto-ApplyStrategy and Operations Lead
Remote job
you.com is an AI-powered search and productivity platform designed to empower users with personalized, efficient, and trustworthy search experiences. As a cutting-edge technology company, we combine advanced AI models with user-first principles to deliver tools that enhance discovery, creativity, and productivity. At you.com, we are on a mission to create the most helpful search engine in the world-one that prioritizes transparency, privacy, and user control.
We're building a team of innovators, problem-solvers, and visionaries who are passionate about shaping the future of AI and technology. At you.com, you'll have the opportunity to work on impactful projects, collaborate with some of the brightest minds in the industry, and grow your career in an environment that values creativity, diversity, and curiosity. If you're ready to make a difference and help us revolutionize the way people search and work, we'd love to have you join us!
About the Role
You'll lead strategic, cross-functional initiatives and help the leadership team make data-driven, high-leverage decisions. This role will sit at the intersection of strategy, operations and cross-functional execution and blends structured problem-solving with hands-on execution-ideal for someone from consulting or strategy backgrounds who loves building in fast-moving environments.
As Strategy & Operations Lead, you will own a portfolio of high‐impact, cross‐functional initiatives that don't fit neatly into existing teams. You will help define and operationalize key strategic priorities for the company-from growth levers, process and system design, to planning cycles and cross‐team alignment. You will act as a strategic thought‐partner to the executive team, while also rolling up your sleeves to drive operational excellence, analytic clarity, and scalable frameworks. You'll be wearing many different hats as you take on whatever is needed to help the business succeed, and setting the vision for the broader BizOps team.
Responsibilities
Lead complex, cross-functional projects that shape company strategy, from structuring the problem to implementing the solution.
Partner with leaders across the business, from product and engineering, to GTM, to operations, and support strategic decision making and initiative prioritization
Build scalable systems, processes, and frameworks that improve decision-making and accountability.
Communicate findings and recommendations clearly to technical and business audiences.
Incubate and help run new functions and teams
Qualifications
8-10+ years of work experience, including 2+ years at a top-tier management consulting, investment banking, or PE / VC firm, and 2+ years at a high-growth tech company driving high-impact cross-functional projects
Proven ability to bring structure to ambiguity and drive projects from idea to impact.
Strong analytical and problem-solving skills; comfort with data and financial models.
Proven experience leading and managing large cross-functional projects and teams
Excellent communication and cross-functional collaboration skills.
Exceptional follow through and high level of accountability, proven ability to take ownership
Background in high‐growth SaaS / AI/native companies.
Comfort working in an early scaling company: building operating systems where none yet exist; ability to create process and structure.
MBA or advanced degree appreciated but not required.
Our salary bands are structured based on a combination of geographic tiers and internal leveling. Compensation is determined by multiple factors assessed during the interview process, with the final offer reflecting these considerations.
Salary Band
$200,000 - $240,000 USD
Company Perks:
Hubs in San Francisco and New York City offering regular in-person gatherings and co-working sessions
Flexible PTO with U.S. holidays observed and a week shutdown in December to rest and recharge*
A competitive health insurance plan covers 100% of the policyholder and 75% for dependents*
12 weeks of paid parental leave in the US*
401k program, 3% match - vested immediately!*
$500 work-from-home stipend to be used up to a year of your start date*
$1,200 per year Health & Wellness Allowance to support your personal goals*
The chance to collaborate with a team at the forefront of AI research
*Certain perks and benefits are limited to full-time employees only
You.com participates in E-Verify. We will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's Form I-9 to confirm work authorization. (English/Spanish: E-Verify Participation/Right to Work)
We are also an inclusive, equitable, and accessible workplace. Please let us know if you require accommodation for any portion of the recruitment and hiring process.
Auto-ApplyWorkplace Operations Lead
Remote job
At NerdWallet, we're on a mission to bring clarity to all of life's financial decisions and every great mission needs a team of exceptional Nerds. We've built an inclusive, flexible, and candid culture where you're empowered to grow, take smart risks, and be unapologetically yourself (cape optional). Whether remote or in-office, we support how you thrive best. We invest in your well-being, development, and ability to make an impact because when one Nerd levels up, we all do.
NerdWallet, Inc. is seeking an experienced Office Lead to join our team.
You will work closely with the Leaders in the New York office and be responsible for overseeing the office's day-to-day operations, ensuring smooth and efficient operations. This role requires excellent communication skills, strong multitasking abilities, and a proactive, friendly approach that brings positivity and pride to every interaction.
A successful candidate will take ownership of the office, anticipate needs, and thrive on keeping things in order. They'll bring structure and energy to a busy, fast-paced office - someone who notices what needs to be done, acts quickly, and follows through to completion.
Where you can make an impact:
* Own all aspects of daily office operations - ensure cleanliness, readiness, and professional presentation of all workspaces.
* Greet and host guests; manage visitor logistics, sign-ins, and meeting room readiness.
* Maintain office supplies, food and beverage inventory, and other items that support day-to-day needs.
* Partner with onsite leadership, IT, Recruiting, and HR teams for onsite tasks.
* Assist with any setup for internal meetings, visiting teams, investor visits, and board meetings.
* Liaise with building management for maintenance and access issues.
* Support your in-office colleagues with ongoing tasks and projects.
* Oversee a team member operating the Phoenix office.
* Handle mail and courier services - collect, sort, and distribute deliveries promptly.
You are:
* Resilient: Able to thrive in a fast-paced environment, with an aptitude for time management, organization, and communication. Steady under pressure, positive, and adaptable.
* Proactive: Take initiative, follow through reliably, and work with a sense of urgency. Anticipates needs - doesn't wait to be told.
* Detail-oriented: Achieve thoroughness and accuracy when completing a task and make a conscious effort to understand causes instead of just the effects.
* Articulate: Build effective working relationships with teams through clear, reliable verbal and written communication.
* Dependable: Possess a strong understanding and ability to handle confidential information.
* Balanced personality: Polished enough for executives, grounded enough for everyday needs.
Your Experience:
* 5+ years of administrative or office management experience, ideally in a dynamic or fast-paced environment.
* Proven ability to handle multiple priorities with efficiency and calm.
* Strong organizational and time-management skills; meticulous attention to detail.
* Clear and confident communication skills, both written and verbal.
* Experience with Google Workspace and Slack.
* Independent, proactive, and comfortable making smart decisions without waiting for direction.
* Exercises good judgment, tact, and discretion in all interactions.
Where:
* This role will be based in New York, New York and in-office 5 days per week.
What we offer:
Work Hard, Stay Balanced (Life's a series of balancing acts, eh?)
* Industry-leading medical, dental, and vision health care plans for employees and their dependents
* Rejuvenation Policy - Flexible Vacation Time Off + 11 holidays + holiday company shutdown
* New Parent Leave for employees with a newborn child or a child placed with them for adoption or foster care
* Mental health support
* Paid sabbatical after 5 years for Nerds to recharge, gain knowledge, and pursue their interests
* Health and Dependent Care FSA and HSA Plan with monthly NerdWallet contribution
* Monthly Wellness Stipend, Cell Phone Stipend, and Wifi Stipend (Only remote Nerds are eligible for the Wifi Stipend)
* Work from home equipment stipend and co-working space subsidy (Only remote Nerds are eligible for these stipends)
Have Some Fun! (Nerds are fun, too)
* Nerd-led group initiatives - Employee Resource Groups for Parents, Diversity, and Inclusion, Women, LGBTQIA, and other communities
* Hackathons and team events across all teams and departments
* Company-wide events like NerdLove (employee appreciation) and our annual Charity Auction
* Our Nerds love to make an impact by paying it forward - Take 8 hours of volunteer time off per quarter and donate to your favorite causes with a company match
Plan for your future (And when you retire on your island, remember the little people)
* 401K with 4% company match
* Be the first to test and benefit from our new financial products and tools
* Financial wellness, guidance, and unlimited access to a Certified Financial Planner (CFP) through Northstar
* Disability and Life Insurance with employer-paid premiums
If you are based in California, we encourage you to read this important information for California residents linked here.
NerdWallet is committed to pursuing and hiring a diverse workforce and is proud to be an equal opportunity employer. We prohibit discrimination and harassment on the basis of any characteristic protected by applicable federal, state, or local law, so all qualified applicants will receive consideration for employment.
NerdWallet will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act and the San Francisco Fair Chance Act, which requires this notice, as well as the Los Angeles Fair Chance Act, which requires this notice.
NerdWallet participates in the Department of Homeland Security U.S. Citizenship and Immigration Services E-Verify program for all US locations. For more information, please see:
* E-Verify Participation Poster (English+Spanish/Español)
* Right to Work Poster (English) / (Spanish/Español)
#LI-Onsite
#LI-5
Head of Money Out/Disbursements Operations
Remote job
Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.
The Head of Money Out Operations is responsible for leading several teams of associates and developing strong working relationships with our internal clients. This position will be involved in defining the operational (Money Out) strategies to efficiently meet client expectations; developing the process and implementation of an annual business plan; maintaining a high level of customer service; developing and maintaining strong operational controls; recruiting and coaching leadership staff; crafting long-term strategic planning; and creating and monitoring budgets. The role will drive continuous improvement and fundamentally transform the day-to-day business overseeing strategic objectives, regulatory activities, and technological innovations to better the business.
There is only one position. Preference is candidate to be Hybrid to Dresher PA or Newton, MA locations. Remote candidates will be considered.
Responsibilities:
Team Leadership:
Develop, and implement the annual business plan; communicate to leadership and ensure understanding of the plan and alignment to the work and measurables
Motivate, lead and support leadership team and associates to provide excellent associate direction.
Ensure talent development and training to respond to clients in a professional and consultative manner.
Partner with leaders to ensure the creation and management of team deliverables, ensuring that quality and production service level objectives are consistently met or exceeded.
Provide balanced feedback to leadership regarding performance and areas of improvement, motivation of team and support of the associate experience and empowerment
Conduct regular staff meeting with leadership and teams providing updates and receiving feedback.
Provide guidance and support empowerment for leaders to mitigate and address escalated issues.
Develop leadership competencies, expertise, ability, and experience for career pathing within Ascensus.
Support team in escalating awareness broadly across appropriate teams' issues requiring resolution; partner with internal departments to deliver timely resolution.
Actively seek out ways to improve associate satisfaction and deliver results.
Serving Clients:
Act as senior leader for clients and advisors looking for executive presence in plan level issue situations, audits, and service meetings.
Serve as senior decision maker on escalated items.
Drive leadership in monitoring and achieving daily production commitments, SLA and metrics as well as workflows in order to meet operational service commitments.
Develop professional relationships with internal teams and stakeholders to ensure alignment of approach and satisfaction
Strategic Activities:
Collaborate with internal clients Employer & Sponsor Services, Participant Services, Relationship Management and Sales to building services and support processes.
Align department priorities to execute on business plan objectives to maximize revenues, client retention and organic sales.
Team with executive leadership and peers to create strategy and vision for the Client Operations organization.
Develop project plans and teams to achieve strategy and vision. Develop and drive efficiency plays and enhancements leveraging all Ascensus capabilities to achieve with automation or process refinement
Process and Business Management:
Own budget planning and align current and future planning activities against budget expectations.
Ensure that the team's decision-making processes are guided by data, real time metrics and capacity analysis.
Educate and empower leadership team on best practice talent strategies for appropriate allocation of resources to meet business needs and operational service commitments/objectives.
Document, Maintain and Revise operational workflows and Service Standards
Monitor and actively manages department expenses and revenue generating activities to meet budget.
Identify areas of improvement within Ascensus platform including workflows, policies, technology, products etc. Develop improvement plans, gain support and execute.
Work with peers in the senior management team to identify global issues and opportunities for improvement, make recommendations for changes and help implement.
Responsible for protecting and securing all client data held by Ascensus to ensure against unauthorized access to and/or improper transmission of information that could result in harm to a client.
Maintain and establish the environment enabling Operations teams to live by the Core Values of People Matter, Quality First and Integrity Always should be visible in your actions on a day-to-day basis showing your support of our organizational culture.
Additional Requirements:
Bachelor's degree in business administration, Management, Finance or equivalent work experience
10 years' industry experience (with money out/disbursements) and at least 8 years of leadership experience of leadership roles and functions
Demonstrated ability to lead with strong management skills
Excellent written and oral communication skills
Professional demeanor and experience with client meetings
Excellent analytical and problem-solving skills
Must be detail oriented and be able to work well within given timeframes and standards
Familiarity MS-Office software applications, including Excel, PowerPoint, Word, & Visio (familiarity with Access preferred)
The national average salary range for this role is $150K-190K in base pay, exclusive of any bonuses and benefits. This base salary range represents the low and high end of the salary range for this position. Actual salary offered will vary and may be above or below the range based on various factors including but not limited to location, experience, performance, and internal pay alignment. We do not anticipate that candidates hired will begin at the top of the range however, from time to time, it may occur on a case-by-case basis. Other rewards and benefits may include: 401(k) match, Medical, Dental, Vision, Paid-Time-Off, etc. For more information, please visit careers.ascensus.com/#Benefits
Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate ******************
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email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website.
Auto-ApplyHead of Strategy and Executive Operations, ACI Speedpay
Remote job
ACI Speedpay is a leading bill payment platform serving thousands of billers across industries-from utilities and government to education and healthcare. As SVP, Strategy & Executive Operations, you will be the strategic architect behind our next chapter of growth. This role blends enterprise strategy, ecosystem partnerships, innovation leadership, pricing strategy, and executive orchestration to ensure Speedpay stays ahead of market shifts and delivers unmatched value to our clients and partners.
Key Responsibilities
Strategy & Growth Leadership
Define and evolve ACI Speedpay's multi-year strategy in alignment with market trends, customer needs, and corporate objectives.
Lead strategic planning cycles, including market analysis, competitive intelligence, and growth scenario modeling.
Identify and evaluate biller-specific M&A opportunities that enhance Speedpay's capabilities, vertical depth, or geographic reach.
Partner with HR, Finance, Product, and Sales to align strategic priorities with execution roadmaps.
Ecosystem Partnerships
Own and expand Speedpay's partnership strategy across three pillars:
Distribution Partnerships: Drive reach through channel alliances, resellers, and embedded finance models.
Product Partnerships: Integrate complementary technologies to enhance Speedpay's value proposition.
Payment Partnerships: Deepen relationships with processors, networks, and alternative payment providers to expand payment options and economics.
Negotiate and structure strategic deals, ensuring mutual value and long-term alignment.
Innovation & Market Leadership
Lead cross-functional innovation initiatives to anticipate and respond to market shifts (e.g., real-time payments, AI-driven billing, embedded finance).
Partner with Product and Marketing to define “what's next” for Speedpay-new capabilities, vertical expansions, and disruptive models.
Represent Speedpay in industry forums, partner summits, and innovation councils.
Pricing Strategy
Own Speedpay's pricing strategy across biller segments, product lines, and partnership models.
Develop frameworks for value-based pricing, margin optimization, and competitive benchmarking.
Collaborate with Finance, Sales, and Product to ensure pricing aligns with customer value, market dynamics, and business goals.
Monitor pricing performance and recommend adjustments to drive growth and profitability.
Chief of Staff to GM, Speedpay
Serve as a strategic thought partner and operational right hand to the GM of ACI Speedpay.
Drive executive alignment, prepare board-level materials, and ensure strategic initiatives are executed with precision.
Lead internal communications, rhythm-of-business planning, and cross-functional coordination across the Speedpay leadership team.
Act as a force multiplier-translating vision into action, and ensuring clarity, accountability, and momentum.
Leadership Qualities
Strategic Visionary: Sees the big picture and connects dots across markets, teams, and technologies to shape Speedpay's future.
Trusted Executive Partner: Operates with discretion, empathy, and precision-earning trust across the C-suite and board.
Enterprise Influencer: Drives alignment across Product, Sales, Finance, and Operations through clear communication and collaborative leadership.
Builder of High-Performing Teams: Attracts, develops, and empowers talent to deliver strategic outcomes with speed and accountability.
Change Catalyst: Leads through ambiguity, inspires action, and ensures clarity during transformation and growth.
Operationally Rigorous: Balances bold thinking with disciplined execution, ensuring initiatives are measurable, scalable, and impactful.
Qualifications
15+ years in strategy, partnerships, or general management roles within payments, fintech, or enterprise SaaS.
Proven experience leading strategic planning, partnerships, and innovation initiatives at scale.
Strong understanding of biller ecosystems, payment flows, and pricing models.
Exceptional executive communication, stakeholder management, and cross-functional leadership skills.
Experience with M&A strategy and integration preferred.
MBA or equivalent experience in business, strategy, or finance.
What Success Looks Like
ACI Speedpay has a clear, differentiated strategy and is executing against it.
Strategic partnerships are driving measurable growth, innovation, and market leadership.
Pricing models are optimized for value and margin.
The leadership team is aligned, focused, and empowered.
Speedpay is seen as a visionary leader in the bill payment space.
In return for your expertise, we offer opportunities for growth, career development, and a competitive compensation and benefits package-all within an innovative and collaborative work environment.
Are you ready to help us transform the payments ecosystem? To learn more about ACI Worldwide, visit our web site at ******************** or careers.aciworldwide.com and reference job #17433.
ACI Worldwide is an AA/EEO employer in the United States, which includes providing equal opportunity for protected veterans and individuals with disabilities, and an EEO employer globally.
Important Notice About Recruitment Scams
Job seekers should be aware of ongoing recruitment scams where individuals or organizations impersonate legitimate companies to offer fake job opportunities. These scams often involve requests for personal information, payments, or interviews through unofficial channels. Please be cautious and verify any communications claiming to be from our company (******************** / @aciworldwide.com). The ACI Worldwide recruitment team will always follow official channels and will never request payment.
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Auto-ApplyHeadcount Planning - Lead Operations Technical Services
Remote job
Job DescriptionDescription:
Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture.
While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce.
We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business.
Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us!
Fully Remote (U.S. Only): This is a fully remote position, allowing you to work from home or location of record within the U.S. with no in-office requirements. You must be available five days per week during designated work hours. The work arrangement for this role is subject to change based on business needs and individual performance. This may include adjustments to on-site requirements or schedule expectations, as necessary.
Position Overview
The Lead Operations Technical Services-Headcount Planning role is the principal leader in managing the implementation and maintenance processes for the Headcount Planning product. This includes providing leadership, coaching, training, and mentoring to their team, and to ensure all critical aspects of department issues are met and resolved appropriately. The Lead meets with and provides coaching and feedback to their employees around areas of improvement and must be able to identify and effectively communicate areas of training improvements. The Lead identifies areas of success and offers praise and positive promotion of a job well done.
The Lead is instrumental in assisting management by providing feedback on staff performance, client issues, and actions to be taken to improve the department and maintain success. The lead must collaborate with internal partners working across operations, product teams, and sales partners to help form and scale team processes for the best client experience and achieve business goals. The preferred candidate has knowledge in the following areas; Financial Planning and Analysis, Headcount Modeling and Forecasting, Process Improvement, Software Implementation, HCM Industry Experience.
Primary Responsibilities
The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities
to perform the essential functions.
• Supervising the work of their assigned group on a day to day basis which may include delegation of work assignments to various team members
• Provide training and assist with coaching and development of new and existing team members
• Facilitate business or team update communications through regularly occurring meetings, 1:1s or team huddles
• Are expected to provide input and recommendations to managers in the areas of performance management, promotional opportunities, employee terminations and performance issues which are generally followed by the manager
• Developing and implementing action plans to improve team or individual performance
• Positively and effectively handle escalated issues from customers or internal teams in a collaborative “win-win” approach.
• Works with team members and managers to develop and communicate process improvements and updates to the team
• Handles some setups and assists in creating procedural documentations to transition more complex projects to the Support Team
• Request enhancements for internal systems or partner interfaces to improve workflow for the support team as well as the support of our partner
• Research and communication with Customers, External Partners, and internal service staff to answer all inquiries
• Ensures quality service to our internal and external customers from their departments support team
• Works with all resources to become well rounded on all aspects of their designated department
• Keep track of team metrics and use them to measure staff performance and incentives
• Subject matter expert in key areas of their department
Education and Experience
• Bachelor's degree preferred
• Prior experience in a customer facing role is required
• Prior experience leading a team
• Prior experience with Payroll and/or Retirement Plans is a strong plus.
• Prior experience dealing with financial concepts.
• Knowledge of data retrieval from a relational database, (such as Access) a plus.
• Prior experience in an accounting role.
• Prior experience in a managerial, lead, or mentoring role
Physical requirements
• Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day.
• Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously.
Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better.
We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers.
We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed.
The base pay range for this position is $63,600- $90,800/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via **************************
Requirements:
Operational Readiness Lead
Remote job
Forever On! From the start in 2008, T5 has been focused on supporting enterprise and hyperscale customers with customized data center solutions. Today, we remain dedicated to an unrivaled level of quality that extends across the lifecycle of the core data center ranging from customized turnkey development, facilities management and data center operations to customized construction needs worldwide!
The world's biggest companies trust T5 with their data center operations.
At T5, our success is fueled by our team. With over 400 engineers, technicians and professional staff, we're proud to foster an inclusive culture of excellence and progression that's dedicated to serving our customers.
Commitment to Diversity & Military Veterans
Battle-Tested Leadership Experience
100% Data Center Focused
Owner-Operator Mindset
Job Description
The Operational Readiness Lead position supports T5's Data Center Operations by setting standards at sites that are newly under T5 Operations. This role is to lead the T5 BRIDGE program which transitions existing sites being operated by other providers into operations by T5 and standing up new operations from greenfield builds. This position will on-board these sites by working closely with all T5 and customer teams to ensure a seamless transition to operations with a goal of 100% compliance with all T5 standards, policies, and lease expectations. Reporting directly to the Director, Technical Operations, this role acts as a subject matter expert (SME) for all areas relating to mobilization and transition initiatives that directly impact customer satisfaction, operational readiness, and strategic success.
This position partners closely with cross-functional stakeholders-including Compliance, Construction, Procurement, Human Resources, EHS, and IT-providing technical insight and operational guidance during transitions, assessments, and strategic initiatives.
RESPONSIBILITIES
Site Transition and Mobilization Lead - Primary
Lead onboarding of new data center sites to ensure seamless transition from construction to operations with 100% compliance to internal standards, policies, and lease obligations.
Serve as the central point of contact coordinating all aspects of the transition and mobilization process, including risk identification, mitigation planning, and stakeholder alignment.
Conduct due diligence and operational readiness assessments, documenting findings and action plans.
Develop and manage mobilization budgets, schedules, program documentation, and reporting metrics; ensure lessons learned are captured and applied to future projects.
Coordinate the transfer and turnover of documentation between Construction, Development, and Operations teams.
Drive implementation of INTERNAL's Playbook at new sites, establishing or evaluating operational programs such as:
Training
Safety (EHS)
Maintenance and reliability management
Document and inventory management
Accounting
Communication protocols
Assist with vendor procurement as necessary to support site maintenance program standup for new data center sites.
Act as primary point of contact for customers and site leadership during mobilization activities.
Provide oversight and support for mobilization efforts led by other account directors or equivalent roles.
Contribute to business development efforts by ensuring readiness and quality of mobilization plans.
Act as a central point of contact leading the setup of all necessary parts of Operations programs in bringing new data centers online.
Drive customer satisfaction during transition and mobilizations through alignment of standards, scope of work requirements, and customer expectations.
Determine actionable items to address Quality Control review results
Maintain current in knowledge and requirements for data center infrastructure maintenance and operations.
All other duties consistent with your role as you may be assigned.
Technical Operations Responsibilities - Secondary
Conduct operational risk assessments and propose mitigation strategies based on observed trends and industry best practices.
Assist in development, revision, and implementation of policies and programs associated with technical operations with a focus on those affecting transition and mobilization activities.
Identify inefficiencies in operations and support services, proposing and implementing scalable process improvements.
Participate in pilot programs and test new processes, systems, or policies before enterprise rollout.
Provide on-the-ground mentorship and technical coaching for site operations personnel to strengthen preventative, corrective, and emergency response capabilities.
Qualifications
EDUCATION AND EXPERIENCE
Associate's degree or equivalent technical experience required; Bachelor's degree or advanced degree preferred.
Minimum of 10 years of experience in mission-critical data center operations, with a strong understanding of operational infrastructure systems and practices.
Demonstrated experience in project coordination and operational program support, Project Management Professional certification or equivalent preferred.
Additional Information
KNOWLEDGE, SKILLS, ABILITIES, AND COMPETENCIES
Exceptional verbal and written communication skills required for interacting with internal employees and leaders, and external contractors and customers.
Exceptional analytical and decision-making skills required for understanding and evaluating complex problems.
Able to prioritize work based on business and customer demands.
Able to work within all levels of the organization.
Able to participate and engage in C-level discussions and conversations pertinent to facility operations.
Able to correlate, understand, and communicate with all data center audiences including, but not limited to, construction, development, engineering, EHS, human resources, procurement, legal, compliance, technical operations, customers, data hall tenants, IT, and data hall service groups.
Able to read and understand complex drawings, systems, contractual documents, and other documents pertinent to data center operations.
Practical experience working with safety regulations and standards, including OSHA, NFPA 70E, and related NFPA guidelines.
Ability and willingness to travel up to 50%, including:
Coast-to-coast domestic travel
Occasional international assignments
PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These physical tasks may be required on an emergency basis, meaning performed by the CFT alone, without notice, and on an immediate basis to meet urgent facility operations requirements and standards at a site where frequently no other personnel are available.
Ability to stand, walk, sit, climb, and balance
Ability to stoop, kneel, crouch and crawl using both arms and legs
Ability to reach, grasp, push, pull, handle, feel, and type with both hands and arms
Ability to smell, talk and hear
Ability to see at close and distance ranges and the ability to see and correctly distinguish color
Ability to lift equipment in small spaces without mechanical assistance, weighing up to 100 pounds
Ability to work inside and outside
All your information will be kept confidential according to EEO guidelines.
T5 Data Centers is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Physician Operations Lead
Remote job
The Operations Lead will be responsible for assisting in the management of daily operational processes for medical group clients across several regions. The Operations Lead plays an intricate part in providing analytical expertise for the revenue cycle management process while identifying work-flow issues and providing solutions. With sharp attention to detail one would discern client problems and communicate/escalate root cause issues to appropriate parties. The Operations Lead must be able to proactively monitor daily work-flow and staff productivity while adhering to key revenue performance and quality metrics across multiple physician group systems. This job if for a remote position and pays $26.00/ hour.
Responsibilities:
Responsible for deployment/implementation activities for our physician revenue cycle clients
Implementation activities include initiatives in the deployment of the people, process, technology, and analytics standard model
Understands and communicates trends and required actions to improve key revenue metrics and performance to Director and client revenue cycle executive leadership
Mitigates end-to-end revenue leakage through change management, lean process improvement, making recommendations for innovative software development, and advanced quantitative analysis on core financial metrics.
Serves as a subject matter expert on the physician revenue cycle model
Develops industry knowledge that serves as a foundation for career progression
Interprets basic data sets and create data analyses to drive desired results.
Responds to ad-hoc client requests and develops solutions in a timely manner.
Coaches client staff and managers to improve workflow and operational performance.
Provides value-add feedback to leadership on development of project plans.
Required Qualifications:
Obtained Bachelor's degree in Accounting, Finance, business Administration, Healthcare Administration, or other science related field.
Experience in an analytical environment and evidence of organization skills.
Exemplary problem-solving abilities and practical analytical competency to identify trends using data.
Functional computer knowledge, including Excel spreadsheets, pivot tables and Microsoft Office products.
Outstanding time management skills and the ability to simultaneously manage multiple tasks while remaining self-directed.
Ability to work independently and collaboratively with a team on multiple tasks and assignments.
Some travel may be required in the future based on business need
Desired Qualifications:
Medical group revenue cycle experience
Proficiency with tools like Excel (vlookup) and PowerPoint
Client Operations Lead
Remote job
We're looking for a project manager with a proven track record of delivering complex digital marketing initiatives and leading cross-functional teams. In this role, you'll own the delivery and operational success of key client projects, streamline workflows, and serve as a trusted partner to clients - helping them turn strategic goals into real results. This is a mid-to-senior level position with opportunities to mentor others and influence how we deliver work across the agency.What You'll Do
Own the successful delivery of projects across your book of accounts, from kickoff through completion
Build strong, trust-based relationships with clients and act as a strategic partner in helping them achieve their goals
Proactively surface opportunities, risks, or gaps to clients before they become problems, acting as a calm, solutions-oriented voice in complex moments
Lead cross-functional teams spanning strategy, content, design, paid media, and web development - ensuring clarity, alignment, and accountability at every step
Be an advocate for both the client and the team, balancing empathy with accountability to drive healthy, long-term relationships
Create and maintain structured project plans, timelines, and trackers that help everyone stay focused and informed
Lead recurring client meetings with clarity and confidence, keeping communication proactive and expectations realistic
Ensure on-time delivery of all work - and when timelines shift, reset expectations thoughtfully with both clients and internal teams
Gather client inputs, approvals, and feedback efficiently, minimizing blockers and keeping momentum up
Communicate actively and transparently with internal teams and clients in real time (primarily via Slack and Zoom)
Review deliverables for accuracy, alignment with objectives, and overall quality before they reach the client
Track project goals and ensure measurable progress toward client outcomes and overall success
Who You Are
You have at least 4 years of experience in a fast-paced agency environment, where you've led cross-functional project teams and managed client communications end to end.
A highly organized, client-focused project leader with a track record of delivering complex digital marketing and web projects
Skilled at managing deadlines, dependencies, and shifting priorities without letting anything fall through the cracks
A clear and confident communicator who knows how to build trust and drive alignment across clients and teams
Comfortable leading client conversations, asking thoughtful questions, and translating abstract goals into actionable plans
Proactive, resourceful, and unafraid to dive into the details - whether that means unblocking a teammate or troubleshooting a delivery risk
Flexible and fast-moving, able to switch contexts easily while maintaining focus and clarity
Experienced with project management tools like ClickUp, Asana, or Airtable, and skilled at maintaining, scaling, and improving systems that keep projects and teams aligned
Primarily based in Eastern Time hours (9:00am-6:00pm ET), with the flexibility to meet with clients and collaborate with our international team when needed
Perks & Benefits
In addition to 11 observed holidays, salaried team members have unlimited paid time off, with an additional 4 mental wellness days per year
100% company funded health insurance, with dental and vision options
Paid parental leave
401(k) plan to help save for your future
Permanent remote work option
Summer Fridays (office closes at 3:00 PM) and Fall/Winter/Spring Fridays (office closes at 5:00 PM)
Monthly wellness stipend and quarterly employee appreciation gift
One-time reimbursement for work from home equipment
Monthly team bonding sessions
Pre-tax commuter benefits
The opportunity to join a dynamic, close-knit team that loves going to work with and for each other every day
About Terra
Terra is a digital marketing and creative agency built by an integrated and international team of content creators, strategists, designers, and developers. We help organizations reimagine and deliver their most ambitious digital projects and initiatives by acting as an extension of our clients' teams and delivering exceptional online experiences, content, and marketing strategies.
Our team is innovative, tech-forward, and creative by nature. We are dedicated to pushing boundaries and staying ahead of the curve in today's ever-evolving digital landscape. We believe in the power of collaboration and foster a work environment that encourages creativity and growth. And with a strong focus on work-life balance, we prioritize the well-being and career development of our team members. Finally, we are committed to promoting from within and offering meaningful opportunities for professional growth.
Terra is also an equal-opportunity employer.
We recruit, employ, train, compensate, and promote team members regardless of their race, religion, color, national origin, sex, disability, age, veteran status, or any other protected status (as required by applicable law).
Our top goal as an employer is to bring together a diverse mix of talented people who are excited to join our company, stay with Terra for a long time, and do their best work while they're here. We take pride in the quality of the services and work we provide to our clients, and we know none of it is possible without the hard work and commitment of our passionate and creative employees.
Auto-ApplyHead, Bioanalysis Operations
Remote job
Do you want to be part of an inclusive team that works to develop innovative therapies for patients? Every day, we are driven to develop and deliver innovative and effective new medicines to patients and physicians. If you want to be part of this exciting work, you belong at Astellas!
Astellas Pharma Inc. is a pharmaceutical company conducting business in more than 70 countries around the world. We are committed to turning innovative science into medical solutions that bring value and hope to patients and their families. Keeping our focus on addressing unmet medical needs and conducting our business with ethics and integrity enables us to improve the health of people throughout the world. For more information on Astellas, please visit our website at *****************
This position is based in Northbrook, Illinois. Remote work from certain states may be permitted in accordance with Astellas' Responsible Flexibility Guidelines. Candidates interested in remote work are encouraged to apply.
Purpose and Scope:
* Provide global vision and strategic direction for establishing and validating clinical bioanalytical methods for PK, PD and immunogenicity across diverse modalities and biology, in close collaboration with the preclinical BA/BM group.
* Testing and reporting in clinical studies in partnership with Clinical Operations and Data Management.
* Develop and strengthen PK and biomarker bioanalysis capabilities by aligning strategy with operational feasibility to meet clinical development objectives.
* Build and maintain effective working relationships with key internal stakeholders, including Clinical Pharmacology, Translational Medicine, and Modeling & Simulation/Pharmacometrics.
* Meet or exceed all Astellas Development/ corporate goals for clinical study timelines/ deadlines.
* Expand global bioanalysis capabilities across research and development functions, with a strong focus on collaboration with the preclinical BA/BM group.
* Contribute to interaction with regulatory authorities related to Bioanalysis issues and registration.
* Leadership position with direct reports.
Responsibilities and Accountabilities:
* To define, develop and lead the establishment of global bioanalysis standards that upon implementation, guarantee the generation and availability of appropriate Bioanalysis contributions across all phases of development and at registration
* Responsible to implement biomarker/ PK activities within the majority of planned clinical studies.
* Ensure that all activities associated with Bioanalytical work is documented and archived.
* Responsible for interfacing and collaborating with key Research and Development functions
* Responsible for optimal allocation and management of expertise and resources
* At the project level, ensure that clinical tests are precise/ accurate and robust. These tests would satisfy regulatory bodies and would additionally follow local guidances.
* Reports to Head, Translational & Biomedical Science
* Have direct reporting PK and Biomarker Bioanalysis scientists who are responsible for providing contributions to individual projects
* Staff from the section will work on 15 - 30 projects from P0 through registration.