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Senior loan officer skills for your resume and career
15 senior loan officer skills for your resume and career
1. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Developed and maintained longstanding referral based relationships and delivered an outstanding level of customer service developed in an independent environment.
- Developed and maintained relationships with sales associates and borrowers before, during and after loan closings ensuring quality customer service.
2. Loan Applications
A loan application is a form of request presented by a person to a financial institution for the approval of a loan. This application form carries detailed information regarding the petitioner's identification information, financial competence, and sources of income that indicate whether he can return the loan back or not.
- Managed and analyzed credit risk for non-prime and sub-prime loan applications from franchised auto dealerships to determine viability and ensure accuracy.
- Counseled customers, took applications, conducted preliminary underwriting reviews, and submitted loan applications to processing and underwriting for approval.
3. Origination
- Maintained close relationships with loan processors and problem-solved upcoming issues to ensure quality loan origination and minimized last-minute conditions of approval.
- Specialized in sub-prime market and facilitate loan processing from origination to closing for loans valued up to approximately $2million
4. Business Relationships
- Delivered key account performance through successfully cultivating business relationships with attorneys, accountants, and builders to set up future opportunities.
- Originated a high volume of residential mortgage loans through lead generation and referrals from satisfied customers and community/business relationships.
5. FHA
The Federal Housing Administration (FHA) stands for a government agency in the United States that offers housing insurance to FHA-approved lenders who follow certain conditions.
- Utilized automated underwriting engines to assess credit and collateral risk conventional and FHA lending.
- Funded loans included First Time Buyer programs, FHA / VA loans, Jumbo loans, both Purchase and Refinance transactions.
6. Va
Virtual assistants are the professionals who provide assistance for businesses virtually from remote areas. These individuals are hired by online businesses to perform management and administrative tasks of the company such as marketing, bookkeeping, and many other services. with virtual assistants, businesses can exist and work virtually without any need for a physical office.
- Train and educate staff on key program requirements and guidelines for alternative products such as USDA, VA, and Jumbo.
- Originated Conventional, FHA (HUD) and VA mortgages for the purpose of securing residential housing commitments for my clients.
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- Started as a Loan Officer and worked hard to reach the title of Sr. Loan Manager.
- Served as Sr. Loan Officer and Financial Team Leader while consistently exceeding sales goals.
8. Loan Programs
- Worked with borrowers to devise beneficial loan programs by evaluating underwriting guidelines for over 20 investors.
- Determined appropriate loan programs and discussed viable financial options for both residential and commercial customers.
9. Loan Products
- Maintained an understanding of various loan products and policy; also aware of documentation, structuring and regulatory requirements.
- Originated and closed residential and commercial real estate loans using traditional and non traditional loan products.
10. Business Development
Business development is the ideas or initiatives that work to make business work better. Selling, advertising, product development, supply chain management, and vendor management are only a few of the divisions involved with it. There is still a lot of networking, negotiating, forming alliances, and trying to save money. The goals set for business development guide and coordinate with all of these various operations and sectors.
- Marketed and developed business using Lending Tree model on a national basis, leveraging business development to local referral partners.
- Participated in aggressive business development programs to cultivate client relationships and achieve their mortgage lending and banking needs.
11. Loan Process
- Worked closely with mortgage loan processor to ensure accuracy in submitting file to investor and satisfying investor conditions before funding.
- Managed initial home loan processes, including educating clients and determining qualifications through credit review and information assessment.
12. NMLS
- Licensed in twenty-four states through the NMLS, was working on obtaining licensing in all fifty states at time of departure
- Adhered to all Federal & State compliance rules relative to all mortgage lending & NMLS requirements.
13. Credit Reports
Credit reports are statements that carry information about your credit affairs and current credit situation like loan payment history and credit accounts status. A credit report acts as history because it contains the record from the day you opened the account till your account balance. Potential lenders and creditors make use of credit reports and decide whether to offer you credit or not and under what conditions.
- Reviewed credit reports and financial backgrounds to determine credit worthiness and ability to repay loans based on information obtained.
- Leverage cross-selling and promotional sales opportunities while providing short-term financial advising consultation and analysis of credit reports for members.
14. Mortgage Applications
- Completed mortgage applications using Company loan product software and obtained required customer documentation and stipulations.
- Collected, evaluated and processed client mortgage applications and managed the overall approval process.
15. Loan Approval
- Managed loan approvals, processed customers authorizations, prepared check drafts and large withdrawals and verified funds availability.
- Analyzed customer's financial status and created a strategy for effective financial management and loan approval.
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What skills help Senior Loan Officers find jobs?
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What skills stand out on senior loan officer resumes?
Dr. Bert Greenwalt
Professor of Agricultural Economics, Arkansas State University
-1-3 yrs. experience in the agribusiness sector
What hard/technical skills are most important for senior loan officers?
Dr. Bert Greenwalt
Professor of Agricultural Economics, Arkansas State University
-Critical thinking skills
-Understanding of farm business management and finance
List of senior loan officer skills to add to your resume
The most important skills for a senior loan officer resume and required skills for a senior loan officer to have include:
- Customer Service
- Loan Applications
- Origination
- Business Relationships
- FHA
- Va
- SR
- Loan Programs
- Loan Products
- Business Development
- Loan Process
- NMLS
- Credit Reports
- Mortgage Applications
- Loan Approval
- Financial Services
- USDA
- Commercial Loans
- Outbound Calls
- Credit Worthiness
- Loan Origination
- Property Evaluations
- Mortgage Products
- Loan Packages
- Fannie MAE
- Credit Analysis
- Loan Volume
- FNMA
- Cold Calls
- Underwriting Guidelines
- Interest Rates
- Loan Agreements
- Residential Mortgage Loans
- Corporate Financial Statements
- Mortgage Process
- HUD
- Referral Business
- Loan Closings
- Develop Sales Strategies
- Freddie Mac
- Jumbo
- CPA
- Calyx
- Automated Underwriting
- Bank Secrecy Act
- Past Clients
- Calyx Point
- Loan Options
- Consumer Loans
Updated January 8, 2025
