Grocery Manager
Senior manager job in Winter Park, FL
Job Introduction: Does being in charge of multiple, customer-focused departments sound like a role you would fit perfectly in? Does being responsible of a total team sound like it's up your alley? Do you have a passion for delivering an extraordinary customer service experience while working in a fast paced and friendly environment? If the thought of helping people make healthy choices in one of the fastest growing retailers is up your alley - then we need YOU to join our winning team at Sprouts Farmers Market as a Grocery Manager!
Overview of Responsibilities:
At Sprouts Farmers Market, the Grocery Manager is responsible for the sales and operation of multiple departments including - Grocery, Dairy, Frozen Food, and the Beer /Wine .
Ensure that products are handled properly, rotated to ensure freshness, and that date controls are performed
Control costs by constantly monitoring and improving operations to increase profitability - manag e labor costs and reduc e loss due to shrink, damage, and pilferage
Assist in the preparation of store for physical inventory counts
A ssist or oversee the unloading of trucks from our distribution centers, and verify all deliveries against invoices, notes shortages, and overages and report them to the appropriate supplier
Manage ordering, complia nce, sanitation, back-room inventory, and department safety
Engage and evaluate team members through coaching, feedback, and one-on-one development discussions, and make recommendations on merit increases via completing the bi-annual performance review process.
Regularly attend and participate at in-store meetings.
Recruit, hire and make promotion/transfer decisions in collaboration with the Store Manager.
Confidently exercise independent judgment to address Team Member concerns.
Take and document corrective actions when needed, including collaboration with business and HR partners in managing performance to include coaching, counseling, progressive discipline, suspension, or termination when needed.
Ensure maximum productivity and efficiency by creating and adjusting schedules and staffing levels.
Communicate standards, expectations, policy changes, and product knowledge to team members.
Lead a team that collaborates to deliver the finest quality of product, highest level of service, and the greatest experience your customers will receive.
Serve as a Key Carrier for the store and/or act as a Manager on Duty (MOD) as needed.
Qualifications:
To be a Grocery Manager at Sprouts Farmers Market qualified candidates must:
Be at least 18 years of age and possess 1 year managerial or supervisory experience which includes responsibility for managing a department/team within a multi-department operation within the retail, hospitality, or service industry
Have strong good communication skills both written and verbal and the ability to take and give direction, participating in a team environment
Have and show an outgoing and friendly behavior along with a positive attitude and the ability to interact with our customers
Possess a proven leadership ability to build, motivate and maintain staff, while possessing a working knowledge of personnel reports, margin reports, weekly sales numbers and financial goal s
Have a strong focus on detail, analytical and problem solving skills
Have and maintain Food Safety certification. Also ensure that all federal, state, and company regulations and standards for product freshness, food safety, weights and measures, store safety, employee safety, refrigeration, and sanitation are met
Have strong organization and planning skills; able to prioritize and handle multiple tasks
Must vertically transfer milk trays weighing up to 60 lbs., from 9" to 62", for up to 25 hours
Must vertically/horizontally transfer boxes weighing up to 50 lbs., from 5" to 34", for a distance up to 5 feet for up to 25 hours without mechanical assistance
Repetitive squatting/kneeling/bending to access a point 5 inches from the floor for up to 30 hours is expected
Must have the ability to work a flexible schedule that changes as the business changes, including nights, weekends, and holidays.
Possess a working knowledge of personnel reports, margin reports, weekly sales numbers, and financial goals.
Have and show outgoing and friendly behavior along with a positive attitude towards Team Members and customers.
Benefits:
In addition to a rewarding career, Sprouts offers a comprehensive program to help support you and your family. These programs include:
Competitive pay
Sick time plan that you can use to support you or your immediate families health
Vacation accrual plan
Opportunities for career growth
15% discount for you and one other family member in your household on all purchases made at Sprouts
Flexible schedules
Employee Assistance Program (EAP)
401(K) Retirement savings plan with a generous company match
Company paid life insurance
Contests and appreciation events throughout the year full of prizes, food and fun!
Eligibility requirements may apply for the following benefits:
Bonus based on company and/or individual performance
Affordable benefit coverage, including medical, dental and vision
Health Savings Account with company match
Pre-tax Flexible Spending Accounts for healthcare and dependent care
Company paid short-term disability coverage
Paid parental leave for both mothers and fathers
Paid holidays
Get Paid Every Day!
Sprouts Farmers Market offers DailyPay - if you're hired as an eligible employee, you'll be able to transfer the money you've already earned at no extra cost, and get it the next business day, for free. We offer DailyPay so you don't have to wait for payday to access the money you've already worked for. With DailyPay, you can see how much you've made every day and you can transfer your money any time before payday.
You can learn more by visiting ********************************************************* .
Why Sprouts:
Grow with us!
If you have a passion for inspiring people and a flair for fresh food, consider applying for a job at Sprouts! With a focus on customer service, our neighborhood grocery stores offer high-quality, farm fresh produce, natural meats, plenty of scoop-your-own bulk goods and much more in a fun, friendly, old-fashioned farmer's market setting. Come grow your career in healthy living with a fast-paced, rapidly growing company and teams that pride themselves on empowering others along their journey.
At Sprouts, we're committed to fostering an inclusive, respectful, and caring workplace culture.
Our Team Member Resource Groups (TMRGs) create spaces for connection, support, and growth. Every team member is welcome to join one or more of our five groups:
Inspiring Women at Sprouts
Rainbow Alliance at Sprouts
Sabor at Sprouts
Soul at Sprouts
Honored to Serve at Sprouts
Together, these groups celebrate diversity and empower our team to thrive.
The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties, responsibilities, and requirements. Sprouts' management reserves the right to amend and change duties, responsibilities, and requirements to meet business and organizational needs as necessary.
Sprouts will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance in Hiring Ordinance.
California Residents: We collect information in accordance with California law, please see here for more information.
Assistant General Manager - ADESA Auto Auction (Relocation Required)
Senior manager job in Deltona, FL
About Us ADESA, a Carvana owned company, currently the nation's second-largest physical wholesale vehicle auction operating over 50 locations throughout the US. Our auction sites, some up to 200 acres, provide a wide array of vehicle services including logistics management, repair & reconditioning, and auction remarketing for well over one million vehicles annually. Many of our locations also serve as Carvana distribution hubs and reconditioning facilities, making our sites vibrant and full of passionate people who enjoy serving our customers.
We work in a service industry and embrace a "we" versus "I" culture - help others, and they will help you. Our industry is fun, fast-paced, and competitive - and filled with the best people who are passionate about what they do.
We're excited about the future! As an industry leader, ADESA is undergoing a multi-year expansion including sizable investments in facilities, digital auction capabilities, and supporting our customer's growth! We are looking for great people who want to take this journey with us. Get a sneak peek into life at ADESA!
Role
As an ADESA Assistant General Manager, you will lead a high performing vehicle operations team and support the customer experience at an auction site. Our AGMs maintain a strong understanding of operational, sales, and financial processes. Those who communicate effectively, as well as understand the importance of maintaining relationships, will thrive in this position. We are looking for a motivated, encouraging leader who demonstrates our core values daily and maintains a strong passion for leadership, integrity, adaptability, and positivity.
The Assistant General Manager role at ADESA is an amazing opportunity for a passionate leader looking to accelerate their career in the fast-paced automotive world. You'll be at the forefront of innovation, applying operational, sales, and financial abilities to enhance customer satisfaction, while you sharpen your skills to prepare you for continued career growth potential across our organization. If you thrive in a high expectation, high accountability role and are ready to accelerate your career with a Fortune 500 company that values leadership, integrity, adaptability, and positivity, ADESA is your road to success.
Impact
A committed Assistant General Manager is dedicated to developing a customer service driven and operationally efficient team. You will develop strategy and inspire the team to achieve operational objectives related to customer needs. You will contribute to our business growth in an innovative atmosphere as a valued member of our ADESA community.
Responsibilities
People Leadership and Team Development
Lead from the front by setting the cultural tone and facilitating an environment of positivity, customer focus, strong morale, and team collaboration.
Recruit and hire exceptional team members, and utilize performance management tools to ensure development of their careers.
Resolve employee relations challenges, complaints, suggestions, etc. using sound human relations principles. Follow-through and communicate employee relations problems to the General Manager and evaluate and take positive, consistent, disciplinary action on infractions of company policies and procedures as defined in the employee disciplinary policy.
Ensure proper follow-through on all directives, bulletins, schedules, and accounting from the General Manager, designated manager, or other corporate sources.
Frequently and effectively communicate across the team and ensure the flow of cross functional communication between departments.
Business Development
Lead the dealer consignment and commercial account teams in accordance with corporate guidelines to ensure achievement of maximum sales volume in the most profitable way possible.
Support end to end solutions for all customers and advise the sales team with demonstrated knowledge on products, services, and maximization of technology.
Ensure the use of marketing tools on selected customer accounts as instructed.
Leverage strong business acumen; monitor all local competition and recommend competitive strategies to the General Manager and marketing department.
Attend Profit and Loss Statement reviews each accounting period with the Controller and General Manager. Manage sales records, controllable expenses and cost items affecting profitability.
Monitor all customer accounts and work with other managers to ensure compliance with sale plan layouts, corporate requirements, and other directives. Advise and assist with corrective procedures or collecting outstanding receivables, if needed.
Customer Service
Create and maintain positive rapport and trusted relationships with customers and employees in a transparent, reliable, and positive manner and act as the at-auction point person for customer related needs.
Ensure that fast and friendly service is provided to all customers in support of growth to the customer base. Resolve any customer complaints in a friendly, courteous manner. Advise the General Manager or designated manager of all serious complaints or incidences.
Operations & Process Execution
Turn operational and process initiatives into actionable tasks; support operational administration to move vehicles through the process with strong understanding of processes, collaboration across the organization, and communication internally.
Inspect work performed by auction operations to ensure that the work conforms to the customer's request.
Compliance and Safety
Monitor and control all facility conditions, vehicles, property and equipment for property cleanliness, maintenance, and safety.
Develop strong partnerships with the corporate teams to implement and ensure compliance with all company initiatives, policies, procedures, and applicable state and federal laws are always followed.
Monitor and ensure compliance with all contractual customer, contractor, and supplier agreements.
Skills & Attributes
Excel in a fast-pace, high-pressure environment where speed and quality are paramount
Self-motivated in order to drive efficiency, teamwork, and the best customer experience possible
Ability to always demonstrate polished and professional behavior
Strong communication and presentation skills
Leads through encouragement and coaching, navigates conflict through positive conflict resolution
Sales and customer focused, with an organized and systematic approach to the work
Demonstrated ability to follow-through with both internal partners and external customers
Forward-thinking; adept and comfortable with change; ability to act as a "change champion"
Detail oriented and consistent in the execution of job duties
Qualifications
High School or GED required
College education preferred
5+ years of people management experience
7+ years of customer service experience
Automotive/auction experience preferred
CRM experience preferred
Must be 18 years of age and have a valid driver's license
ADESA Benefits and Perks
Competitive Pay | Quality Benefits | Relocation Assistance | Holiday and Paid Time Off | Education and Equipment Reimbursement Programs | Matching 401(k) | Career Path Opportunities | And More!
Other Requirements
To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
The physical activity requirements of the position range from Light to Medium Physical Work.
Frequent - standing, watching, touching, listening, walking, talking
Potential - running, jumping, yelling or other rapid or forceful movement in emergency situations
Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions.
Physical Working Conditions
This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations.
Note: Refer to the Handbook and Policy Manuals for important addendum requirements to all s. This in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.
To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
Legal Stuff
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.
ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories.
Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Director Customer Service Operations
Senior manager job in Orlando, FL
Job Title: Customer Service Director
Department: After-Sales / Service
Employment Type: Full-Time
Reports To: General Sales Manager
Salary Range: $180,000-$220,000 base + bonus
About the Role
We are seeking an experienced, business-minded Customer Service Director to lead, strengthen, and grow our after-sales and customer support operations. The ideal candidate is strategic, execution-focused, and experienced in the all-terrain vehicle, motorcycle, golf cart, and low-speed vehicle industries.
This role requires strong leadership capabilities, commercial acumen, and a passion for transforming customer service and after-sales functions into a profitable, customer-centered business unit.
Key Responsibilities
Lead and manage customer service, parts, and technical support teams.
Develop and implement strategies to enhance profitability and operational efficiency.
Ensure high levels of customer satisfaction and service performance.
Build and maintain strong relationships with dealers and customers.
Establish, monitor, and optimize KPIs for service operations and parts revenue.
Identify new business opportunities such as extended service programs and training initiatives.
Oversee budgets, forecasts, and cost control for the department.
Recruit, train, and develop a high-performing customer service and after-sales team.
Collaborate cross-functionally with sales, marketing, logistics, manufacturing, and procurement teams.
Job Requirements
Bachelor's degree in Business, Management, or a related field (MBA preferred).
Minimum 10 years of management experience in customer service, after-sales, service operations, or related fields.
2-3 years of after-sales experience in the ATV, motorcycle, golf cart, or LSV industries is strongly preferred.
Proven record of driving business operations and profit growth.
Strong leadership, communication, and strategic thinking skills.
Experience managing dealer or customer networks is a plus.
Must speak and write fluent Chinese (Mandarin).
Additional Information
Competitive compensation package.
Health insurance provided.
Paid annual leave, sick leave, and public holidays.
Long-term career development opportunities.
Plant Manager
Senior manager job in Orlando, FL
We're seeking an experienced, operationally strong Plant Manager to lead a high-growth beverage canning facility generating approximately $40 M in annual revenue. The ideal leader is both strategic and hands-on, with a deep understanding of beverage and/or nutraceutical production, quality systems, and continuous improvement. This role will play a key part in driving operational excellence, scaling production capacity, and fostering a culture of safety, quality, and performance.
As Plant Manager, you will be responsible for full site operational oversight across multiple facilities - including production planning, safety, quality, maintenance, supply chain coordination, and people leadership. You will ensure that production goals are met on time, within budget, and in compliance with all regulatory and customer requirements. This role demands a proactive problem solver who thrives in a fast-paced environment and is passionate about operational efficiency and team development.
Key Responsibilities
Operational Leadership
Drive end-to-end plant operations including bottling, packaging, warehouse, and logistics functions
Oversee production planning, scheduling, and execution to meet customer and company demand
Lead cross-functional collaboration between Quality, Engineering/Maintenance, Supply Chain, and Sales
Implement metrics and performance tracking (OEE, throughput, yield, cost variance) to support data-driven decision making
Safety, Regulatory & Compliance
Champion a culture of safety and compliance; ensure adherence to OSHA and industry best practices
Maintain compliance with applicable regulatory standards (e.g., FDA food safety and dietary supplement regulations) and customer audit requirements
Partner with Quality to ensure effective GMP compliance and corrective action closure
Quality & Continuous Improvement
Collaborate with Quality and R&D teams to integrate quality at every step of manufacturing
Drive lean manufacturing, Six Sigma, or continuous improvement initiatives to eliminate waste, reduce variability, and improve flow
Lead root cause analysis and corrective/preventive actions for production issues and deviations
People Leadership & Development
Hire, coach, and develop plant supervisors, team leads, and frontline staff
Build a performance-oriented culture with clear goals, accountability structures, and recognition programs
Ensure effective communications, safety training, and change management across all shifts
Financial & Business Results
Manage plant budgets including labor, materials, utilities, and capital projects
Align capital investment priorities with business growth plans and production needs
Identify opportunities to reduce cost, enhance throughput, and support revenue growth
Qualifications
Bachelor's degree in Engineering, Food Science, Operations Management, Business, or related field; MBA or advanced certification a plus
8+ years' progressive manufacturing leadership experience; experience with beverage, food, or nutraceutical production strongly preferred
Proven ability to lead complex operations and multi-shift teams in a regulated environment
Strong understanding of quality systems, regulatory compliance, continuous improvement methodologies, and supply chain fundamentals
Excellent communicator with the ability to influence at all levels and drive cross-functional alignment
Hands-on leader with a track record of executing goals while developing people and fostering accountability
Plant General Manager
Senior manager job in Auburndale, FL
We Create Products and Brands That People Trust to Clean, Sanitize, and Protect Their Homes and Pools
When you join KIK Consumer Products, you're joining a team that cares about the work we do and also about each other. We bring exceptional brands and products to consumers that help them protect the health and wellness of their families and the cleanliness of their homes and pools. We are committed to building a culture of performance driven by accountability, collaboration, and agility that enables timely fact-based decision-making and exceptional execution with unwavering ethics. As one of North America's largest independent manufacturers of consumer products, KIK helps a large portfolio of brands and retailers bring their products to life.
Your Role at KIK
The Plant General Manager for Household will be accountable for the successful operation of a multi-product manufacturing facility (bleach, laundry, window wash, and/or cleaners) with an annual throughput of 3-15 million bottles. Reporting to the Household Vice President of Operations, the Plant General Manager will be responsible for establishing and maintaining a robust operating model and positive winning culture centered around safety, employee engagement, productivity, reliability and quality while meeting throughput and conversion cost per unit expectations. The individual will drive continuous improvement performance through clear vision and direction, team cohesion, empowerment, active engagement across the facility and strong accountability.
What You'll Be Doing
Establishment and Continuous Reinforcement of Plant Culture
Role model and hold the organization accountable to the One KIK culture of safety, integrity, collaboration, transparency, and accountability
Drive safety as the number one priority within the plant
Establish and foster a plant culture of teamwork, collaboration and engagement, ensuring employees have clear direction, frequent communication, recognition and accountability for results.
Establish and maintain a work environment that drives employee engagement, retention and tenure, including physical environment, leadership treatment of employees, shift schedules, etc.
Be a visible on the floor leader who consistently reinforces the culture with employees through a regular communication strategy of frequent and daily plant floor presence, direct report 1:1s, skip levels, small group roundtables, town halls, and individual engagement
Regularly monitor employee engagement and turnover, taking immediate action to address internal plant contributors to adverse results
Operational Excellence
Lead a robust operating cadence across the plant and warehouse, focused around established production and distribution plans and key priorities, setting and achieving a high standard for results
Ensure compliance with applicable OSHA, EPA, Department of Homeland Security, and other applicable regulatory and environmental requirements.
Responsible for the production plan in coordination with the broader Household Supply Chain organization
Set clear objectives and priorities, ensuring team understands deliverables. Establish and manage the execution of plant-based KPIs that drive operational performance and financial results to operate with clear visibility into plant performance, including the establishment of a formal review cadence to measure outcomes and drive accountability
Management of plant P&L vs budget and prior year. Partner with Plant Controller to manage key drivers to achieve financial results. Manage plant operating budget to ensure effective cost management.
Deliver budgeted manufacturing volume and conversion costs per unit in support of the financial commitments of the company.
Ensure plant machinery operates efficiently and effectively, including timely repairs and the utilization of active PM programs
Ensure operational processes meet quality and cost targets while insuring 98%+ or better timely fill rate of customer orders.
Ensure plant shift schedules are established to achieve production requirements while maintaining employee engagement and regulatory/customer compliance
Drive quality excellence, ensuring all products meet quality standards with no withdrawals or recalls
Define and champion the identification and proposal of CAPEX project. Ensure projects are actively managed to ensure timely and effective implementation
Identify and implement initiatives for rationalization, efficiency, process simplification, consistency improvements and enhance operational agility
Talent
Hire, grow and develop production staff and continuously increase plant top talent
Assess and actively manage talent placement in key leadership roles to ensure alignment with required skills, leadership, and culture to support long term plant success model
Establish and actively manage headcount to ensure required positions are identified and in place to support the production forecast
Ensure all positions are clearly defined, including hiring criteria and position deliverables
Actively participate in hiring process for key plant positions, engaging in requisition creation, intake meetings, interviews and debriefs in an active and timely manner.Holding plant leaders accountable for the same in their areas of responsibility.
Ensure all hired employees receive robust onboarding and on-the-job-training to support strong individual and team performance
Drive performance for all employees, ensuring robust goals are established with specific KPIs to drive accountability
Formally identify top talent through evaluation of performance and potential, establishing formal development and career progression plans as follow-on actions
Promote and support career pathing for plant floor employees, driving ongoing training to support upskilling/multi-skilling across the plant
Support and drive accountability for managers to take decisive actions on removing poor performers appropriately
Stakeholders
Partner collaboratively with Key Stakeholders including Senior Leadership, EHS, HR, Quality, Engineering and Distribution/Transportation.
Ensure open and clear communication with a collaborative mindset to achieve mutual goals
Gain consensus of strategic priorities and timeframes, appropriately working through areas of disagreement
Effectively engage with individuals at all levels of the organization, including front line employees, senior leaders and external stakeholders
What You'll Bring
Bachelor's Degree in a Technical field preferred or equivalent experience
Demonstrated managerial experience in a manufacturing setting.
Ability to manage a complex vertically integrated operation.
A transformational leader with the ability to drive an engaged culture across a manufacturing environment.
Strong problem-solving, negotiating, and decision-making skills with the proven ability to manage complex situations.
Proficiency with computers, including the Microsoft Office Suite (Word, PowerPoint, Excel, Access, and ERP systems such as JDE/SAP.
Ability to analyze and interpret financial data and speak to variances on a daily & monthly basis.
Strong interpersonal skills, collaborative leadership style, and the ability to interface at all levels of the organization, including front-line employees, plant leaders, BU leadership, and senior leadership.
Leads and demonstrates the ability to hold the organization to a high standard of ethics and integrity.
Experience in Chemical process engineering preferred.
Continuous Improvement, Lean Manufacturing or 5S experience preferred.
What You Will Get
KIK offers a competitive salary and comprehensive benefits including health, wellness, dental, vision, life, and disability insurance. You can plan for your future with KIK's retirement savings options including employer match. KIK also recognizes the importance of continuing education and offers Education Assistance to our employees to encourage continued personal development and growth.
About KIK
We create the products and brands that people trust to clean, sanitize, and protect their homes and pools. We are one of North America's largest independent consumer product manufacturers with 16 North American manufacturing facilities. We also operate globally in Canada, Europe, and Australia. We are known for our portfolio of notable brands including Spic and Span and Comet cleaning products, Clorox Pool&Spa™ (under license), BioGuard , and Natural Chemistry pool chemicals. We are also the #1 producer in North America of store-brand (“private label”) bleach and a leading private-label provider of laundry detergent and additives, dishwashing products, general-purpose cleaning, and other home care products.
Our global team of over 2,300 employees drives our capabilities in product development, product formulation, strategic sourcing, manufacturing, packaging design, brand marketing, project management, quality assurance, compliance, distribution, and logistics.
Our organization is constantly evolving and is driven by a set of “One KIK” values - a dedication to following through on commitments in a customer-focused, profit-motivated way; while never compromising on safety, ethics, or integrity.
KIK is an Equal Employment Opportunity / Affirmative Action employer. KIK does not discriminate against qualified applicants or employees based on race, color, age, religion, sex,
Healthcare Regional Manager of Operations
Senior manager job in Orlando, FL
Regional Manager of Operations
Full Time, Monday through Friday
The Regional Manager of Operations is responsible for directing the operational performance of a defined Florida region, ensuring that clinical teams are supported, facility partners receive consistent, high-quality service, and market goals are achieved. This role oversees day-to-day operational execution, coordinates provider coverage, strengthens relationships with facility leadership, and collaborates with senior leadership on growth and service optimization. The position requires a hands-on manager who can balance daily demands with broader strategic planning.
Primary Duties
Clinical Workforce Coordination
• Manage staffing assignments and scheduling for clinical providers across multiple facilities.
• Ensure adequate daily and after-hours coverage according to service needs.
• Monitor visit volume, workflow efficiency, and documentation turnaround to ensure expectations are met.
• Address performance concerns, attendance issues, and quality matters in alignment with internal guidelines.
Facility Relationship Management
• Serve as the main operational contact for facility administrators and leadership teams.
• Conduct routine check-ins with facilities to evaluate service satisfaction, resolve concerns, and identify opportunities for improvement.
• Support the introduction of new clinical staff into facilities, assisting with orientation to workflows and expectations.
Operational Leadership and Support
• Partner with senior operational leaders to implement service initiatives and market-specific strategies.
• Provide guidance to administrative and operational support personnel assigned to the region.
• Review internal processes and propose improvements to increase efficiency, communication, and care coordination.
• Assist with planning and execution of facility launches, coverage transitions, and expansion of services in the region.
• Ensure compliance with company standards, regulatory requirements, and best practices within post-acute and long-term care settings.
Qualifications
• At least five years of experience in healthcare administration, operations, or clinical support roles.
• Background in skilled nursing, post-acute care, or senior care strongly preferred.
• Experience managing or coordinating providers, clinical teams, or healthcare staffing operations.
• Bachelor's degree in Healthcare Administration, Business, or a related field; advanced degree preferred.
• Strong communication and relationship-building skills, especially with facility leadership.
• Proficiency in general office software and healthcare technology platforms.
• Ability to travel within the regional market; reliable transportation required.
Senior Project Manager
Senior manager job in Orlando, FL
I am currently shortlisting experienced Project Executives based in the Central Florida region for a well-established, nationally recognised general contractor with a strong presence across the Southeast and a long history of delivering high-profile, complex projects.
The company combines the values of a long-standing, people-focused organisation with the capabilities, innovation, and stability of a multibillion-dollar outfit. This approach has earned them a reputation as a trusted builder for major clients in Higher Education, Sports, Commercial, and Public Sector markets.
Position Overview:
My client is seeking a Project Executive to lead major projects, including a ground-up, $90M, multi-building project including a residence hall, structured parking, and mixed-use components. The ideal candidate will have substantial experience managing large, complex vertical construction projects and driving successful outcomes for institutional or higher-ed clients.
Key Responsibilities:
Operational oversight while managing and mentoring a growing division.
Build and leverage strong relationships with clients, architects, engineers, and subcontractors.
Drive proactive planning, scheduling, and risk management in alignment with the company's process-driven delivery model.
Oversee financial performance, cost control, contract compliance, and reporting.
Champion safety and quality initiatives across all project operations.
Represent the project in presentations, meetings, and executive updates.
Qualifications:
10+ years of lead project management/construction experience within commercial or institutional construction.
Proven ability to independently lead large projects from preconstruction through closeout.
Experience in Higher Education, Residential, Mixed-Use, or related vertical markets preferred.
Strong leadership, organisation, and communication skills.
Ability to manage multiple stakeholders and deliver results in a fast-paced environment.
Why Join?
Opportunity to lead a high-profile projects in the Central Florida region, with strong visibility and long-term impact.
Work for a financially stable contractor known for its culture of safety, integrity, and innovation.
Collaborative environment that prioritises employee growth and long-term career development.
Competitive compensation, consisting of: base, annual bonus, and $10k auto allowance and full benefits including Medical, Dental, Vision, and 401(k).
Strong future backlog ensuring continued work within the Central Florida market after project completion.
If you are an accomplished construction professional seeking to take on a multi-building project in a supportive and reputable environment, please apply via the link below to discuss this opportunity in more detail.
Service Manager - Security Systems & Low Voltage
Senior manager job in Daytona Beach, FL
Birdi Systems, Inc. (BSI) is seeking a hands-on Service Manager to lead our service operations in highly regulated, mission-critical, and high-security environments. This role blends leadership with field involvement-you will supervise technicians AND perform repairs, troubleshooting, and respond to work orders.
You'll be the face of Birdi to key clients, ensuring exceptional service delivery while strengthening long-term partnerships.
What You'll Do:
Client & Account Management
Serve as the strategic liaison for aviation, public-sector, and high-security clients.
Conduct regular check-ins, service reviews, and solution-oriented discussions.
Develop tailored service programs with engineering and sales.
Support onboarding, renewals, service agreements, and growth opportunities.
Team Leadership
Lead and mentor field technicians, subcontractors, and service crews.
Oversee scheduling, dispatch, and emergency/PM response planning.
Conduct field meetings and provide on-site technical support and escalations.
Ensure safety, quality, and compliance across all field work.
Hands-On Technical Work
Perform preventive maintenance, repairs, and troubleshooting for access control, CCTV, and integrated security systems.
Respond directly to work orders and support technicians during complex tasks.
Verify completed work meets specifications, documentation standards, and regulatory requirements.
Operational Excellence
Monitor work orders, PM schedules, repair logs, and field documentation.
Track KPIs: response times, resolution rates, customer satisfaction.
Maintain accurate data in service management and CRM platforms.
Identify process improvements in workflow, communication, and technician utilization.
What You Bring:
8+ years in service operations, field management, or technical account management (low-voltage/security preferred).
Proven experience managing field crews performing PMs, repairs, and service work.
Hands-on knowledge of Access control, CCTV & video surveillance, Low-voltage cabling/infrastructure, Troubleshooting & repair.
Experience working with agencies in aviation, municipalities, or transportation.
Strong communication, organization, and client relationship skills.
Proficiency with platforms like ServiceTrade, CRM tools, and scheduling/job costing systems.
Willingness to travel locally for client and site support.
Preferred:
Lenel OnGuard certification a strong plus.
Experience developing wiring standards, templates, or service processes.
Hiring, training, and developing technician teams.
Background supporting integrated security or fire/life safety systems.
At BSI, you'll help safeguard critical infrastructure and public environments. You'll work in a collaborative, mission-driven culture where your leadership AND hands-on expertise directly contribute to service excellence. If you thrive in both the field and with clients, this role is built for you.
Sr Project Manager
Senior manager job in Orlando, FL
Senior Project Manager - Power Delivery
We're seeking a Senior Project Manager to lead a portfolio of transmission, distribution, substation, and renewable energy projects across the U.S. This role combines project delivery, client leadership, and business development in a collaborative and high-impact environment.
What You'll Do
Lead and oversee multiple power delivery projects, ensuring scope, schedule, budget, and quality objectives are met
Manage client relationships, drive repeat business, and support business development opportunities
Mentor and guide Project Managers and Assistant Project Managers
Direct project financials, including revenue, backlog, and AR management
Lead proposal efforts, contract negotiations, and risk management strategies
Act as a leader and role model for project teams, promoting quality, safety, and collaboration
What We're Looking For
5-10 years of project management experience in Transmission, Distribution, Substation, or Renewable projects
Proven ability to manage complex projects and client portfolios
Strong leadership, mentoring, and team development experience
Solid commercial and financial acumen with experience tracking project metrics
Skilled at risk management, problem-solving, and client communications
PMP certification or professional licensure is a plus
Restaurant Operations Manager
Senior manager job in Daytona Beach, FL
Waffle House offers fantastic opportunities for growth and career advancement within the company! Our emphasis on promoting from within, coupled with the potential for leadership roles, creates a strong foundation for long-term success. Here's a breakdown of what makes this opportunity stand out:
Compensation and Benefits: Waffle House offers competitive pay and a solid benefits package, including health insurance, 30 days of vacation, and a $6,000 annual education bonus.
Restaurant Managers range from $63,000 to $80,000.
District Managers range from $83,000 to $113,000.
Division Managers incomes range from $109,000 to $138,000.
Training and Development: The company offers excellent paid training that helps you learn through real-world experience. Overseeing your own restaurant allows you to develop skills in managing people, operations, and customer relationships.
Career Advancement: There's a clear pathway for advancement, from Restaurant Manager to District Manager, and then Division Manager, with competitive salary increases and stock options at every stage. The average time for promotion is relatively short (12-18 months for District Manager, 18-36 months for Division Manager), making it an exciting prospect for those looking for fast growth.
Work Environment: The company promotes a fun and people-centered work environment, which can be highly rewarding for those who enjoy working with teams and customers. Work a 6 days on and 2 days off guaranteed schedule primarily on day shift.
Company Stability: As a privately owned, employee-focused, and growing company, Waffle House offers stability and a positive, people-centered culture. Plus, the plan to add another 800 restaurants in the next decade shows strong growth potential.
Stock Options: The opportunity to invest in Waffle House stock is a unique perk, with options awarded annually and increasing in value with each promotion. Stock options granted at hire and with each promotion.
Receive a $17,500 stock option on your hire date.
$70,500 stock option upon District Manager promotion.
$87,000 stock option upon Division Manager promotion.
We offer a great opportunity for individuals looking to build a long-term career in the restaurant industry with the possibility of growing within a stable, successful company. If this opportunity aligns with your career goals and aspirations, please respond with your resume for consideration.
Senior Project Manager - Multifamily
Senior manager job in Orlando, FL
Project Manager Job Description:
The Senior Project Manager will have a strong track record of completing projects specifically within the multifamily sector, ensuring their successful delivery within schedule and budget along with the ability to manage vendors, subcontractors, and field staff throughout the project.
What's on Offer:
Competitive base salary
Vehicle and cell phone allowances
Bonus program
Comprehensive health benefits and 401k
PTO
About the Company:
GC with long standing history within the Central Florida area
Specialized in Multifamily Projects
Project Manager Responsibilities:
Responsible for ensuring that the project is completed on-time, within budget, and constructed with superior quality and safety
Reviews project proposals, drawings, and plans to determine timeframe, funding limitations, procedures for accomplishing project, staffing requirements and allotment of available resources to various phases of project
Develops and maintains relationships with clients, subcontractors and related vendors.
Completes materials “take-offs”, establishes cost estimates, develops and tracks material procurement schedule
Confers with project staff to outline work plans, assign duties, responsibilities and scope of authority; coordinates activities with project staff to ensure project progress within prescribed budget and provides technical advice to resolve problems
Organize, plan, and manage multiple activities to accomplish desired results
Act in a manner of integrity that shows support for the company, its values, and other associates while maintaining a constant focus on meeting/exceeding customer requirements and expectations
Oversee project financials
Requirements:
Bachelor's Degree in Construction Management or Business preferred
5+ years' experience as a Project Manager within Multifamily Construction
Proven record of success on large and/or complex projects
Proficient with relevant construction technology; Procore experience a plus
Salary
: $155,000.00 - $205,000.00 per year
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Ability to Relocate:
Fort Lauderdale, FL: Relocate before starting work (Required)
Assistant General Manager
Senior manager job in Kissimmee, FL
Assistant General Manager
Role Description
This is a full-time, on-site Assistant General Manager role based in Kissimmee, FL. The Assistant General Manager will support day-to-day operations, ensuring all departments run efficiently and align with organizational objectives. Key responsibilities include supervising staff, optimizing guest satisfaction, maintaining financial performance, enforcing policies, and ensuring adherence to industry standards. The role also requires fostering a positive, collaborative team environment that reflects the company's values.
Key Responsibilities
Oversee daily operations to ensure smooth functioning across all departments
Lead, train, and mentor staff to maintain high service standards
Monitor financial performance, including budgeting, reporting, and cost control
Enhance guest satisfaction through effective service management and problem resolution
Implement operational policies and ensure compliance with company and industry guidelines
Collaborate with management to drive continuous improvement and achieve business goals
Support recruitment, scheduling, and performance evaluations
Qualifications
Proven leadership experience with strong staff management and mentoring abilities
Operational and financial management expertise, including budgeting and reporting
Strong customer service skills with a focus on elevating guest experiences
Excellent problem-solving, decision-making, and organizational skills
Effective communication and interpersonal abilities to support team cohesion
Hospitality or restaurant industry experience is preferred
Bachelor's degree in business administration, Hospitality Management, or related field is an advantage
General Manager
Senior manager job in Orlando, FL
Job Title: General Manager
More about IRT:
Millenia700 & M2 at Millenia are vibrant multi-family communities within IRT, a publicly traded Real Estate Owner and Operator with over 13 years of expertise in top markets nationwide. At IRT, we're committed to delivering an exceptional living experience, understanding that home is more than just a place-it's where lives unfold. We're equally dedicated to providing our employees with an amazing place to work, fostering growth, and celebrating success.
Opportunity Overview:
The General Manager oversees the operations, performance, and profitability of multiple apartment communities within their portfolio. They ensure each property aligns with company policies, standards, and leadership expectations while delivering exceptional resident experiences. This role leads, coaches, and develops on-site teams and works closely with other departments to maintain high levels of customer service and resident satisfaction.
Your Day-to-Day:
Oversee daily operations across multiple communities, including leasing, maintenance, marketing, and administration
Drive financial performance by boosting revenue and controlling expenses
Manage budgets and financial reports; provide variance explanations
Create and execute tailored marketing plans for each property
Ensure compliance with all applicable laws, including Fair Housing
Why You'll Love Working Here:
Comprehensive Training: Company-paid, in-person training in Tampa, FL, to set you up for success.
Growth Opportunities: Ongoing development programs to support your career advancement.
Recognition & Appreciation: We celebrate individual and team achievements through various initiatives.
Stability & Success: Join a best-in-class operator with a strong history and commitment to a sustainable future.
Excellent Compensation: Competitive base, pay plus commissions, bonuses, and stock awards.
Employee Ownership: Stock awards within your first year of employment.
Benefits: Best-in-class medical, dental, and vision insurance, rent discounts, generous PTO, paid holidays, 100% company-paid insurance (Life, AD&D, and Long-Term Disability), and a 401(k) with a 100% company match (up to 4%).
What We're Looking For:
Bachelor's degree or equivalent experience in property management
5+ years of property management experience
Strong financial and analytical skills
Excellent leadership, communication, and organizational abilities
Knowledge of Fair Housing laws and leasing regulations
State license (if required) in good standing
Valid driver's license and reliable transportation
Willing to travel up to 15%, including overnight stays
Requirement: Must be able to attend a company paid, multi-day, out of state training within 2 weeks of start date.
We are an Equal Opportunity Employer and committed to building a diverse and inclusive culture. We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, sexual orientation, familial, marital or veteran status, disability, or any other legally protected classes.
Assistant General Manager
Senior manager job in Winter Garden, FL
At Fresh Kitchen, we're redefining what “fast food” can be. We're a quick-service restaurant serving real food, made from scratch, with ingredients and people you can feel good about. Every item is crafted with love and intention - antibiotic- and hormone-free meats, 100% pure olive oil (no seed oils), hand-cut veggies, no hidden sugars, and everything is 100% gluten-free.
We call it 'Good Food Forever'.
Our vision is big - 100 remarkable restaurants by 2034 - and we're looking for remarkable people to help us get there.
OUR MANAGERS
Our managers are the seeds of our culture - planting and growing the standards of excellence that make FK thrive. Every great shift grows our people, our guests, and our communities. We're looking for high-vibe, motivated, people-obsessed leaders who bring professionalism with a side of personality. If that's you, keep reading!
THE ROLE
The Assistant General Manager is the second level of salaried leadership at FK and the ‘right hand' to the Managing Partner. This role starts with a focus on the Back of House, but you'll also flex into the Front of House to ensure every shift runs smoothly and every guest and team member leaves happier than they arrived. You're just as comfortable in the kitchen as you are out front with guests - because at FK, great leadership lives in both spaces. You've mastered the fundamentals of running a great shift and are ready to lead at a higher level - balancing people, performance, and operations across the restaurant. While you support the Managing Partner in executing daily operations, you also take ownership in developing leaders, driving results, and creating remarkable guest and team experiences that bring FK's values to life every day.
THE BASICS
Here's how you'll make an impact as an Assistant General Manager:
Run exceptional shifts every day by leading:
Team check-ins and daily readiness
MOD tasks and line checks
Energizing pre-shifts and real-time coaching
Smooth transitions and strong shift closes
Own hiring, training, development, and retention for your team.
Manage scheduling and daily operations in your Area of Responsibility (AOR).
Maintain food safety, sanitation, and service standards that wow our guests.
Build positive, high-performing teams through clear communication and accountability.
Support the growth of future leaders - Certified Trainers and Hourly Shift Leaders.
Keep your team informed, aligned, and inspired.
RECIPE FOR SUCCESS
2+ years of people management experience in a high-volume restaurant.
Passion for food and hospitality (culinary experience is ideal but not required).
Comfort in the kitchen
and
with guest interaction.
Intrinsic motivation and a high standard of excellence.
Strong communication, organization, and problem-solving skills.
Calm, professional presence under pressure.
Coachable, curious, and eager to grow others.
Proficiency with POS, scheduling, and reporting tools.
ServSafe certification (or willingness to obtain)
Successful background check (required).
Must be able to stand and walk for extended periods of time (8-10 hours per shift) and work in a fast paced environment with varying temperatures.
FRESHER THAN YOUR AVERAGE JOB (a.k.a. Benefits)
GROWTH | 16 locations and counting…we are just getting this party started!
FOOD | Free Shift Meals plus MGR Comp Program which can be used at other brands
COOL SWAG | that you'll even want to wear on your day off
CULTURE | that's fun and connected and gives back to the community
HOLLA-DAYS | Closed for 9 holidays, so you can enjoy time with family and friends, 10 days of PTO your first year (after 90 days) + 4 wellness days per year
BE YOURSELF | You are beautiful, and we celebrate your individuality
WORK-LIFE BALANCE | Balanced schedules and our commitment to not exceed a 50-hour workweek.
BENEFITS | Option to participate in Group Health, Vision and Dental Plans and 401(k) match
PAYDAY | ‘Top in Class' compensation with Profit Sharing Programs
SELF-DEVELOPMENT - Leadership Development Workshops, recognition and growth plans with clear expectations
FOOD FIRST | KEEP IT REAL | EMBRACE THE HUSTLE | STAY FRESH | LOVE | PARTNERS
Retail Store Manager
Senior manager job in Winter Park, FL
Job Title: Retail Store Manager - Flagship Location
Klassy is a fashion brand redefining comfort for the girls. Our clothing is designed to give comfort and style and we have a beloved community of women nationwide. After 6 years as an ecommerce-only brand, we're opening our first-ever flagship store in a high traffic main-street district (Park Ave, Winter Park FL)-and we're looking for a leader to bring the Klassy in-store experience and brand to life.
Position Overview
The Retail Store Manager will be the driving force behind our flagship store's success. This role is perfect for a leader who thrives in a high-energy, customer-focused environment and is passionate about style, service, and creating memorable brand moments. You will be responsible for all aspects of store operations-from achieving sales goals to building and inspiring & managing a high-performing team.
The retail experience is experiential, with a matcha bar and vintage photobooth in the space. We are expecting 300 customers in the store a day. In addition to managing this dynamic environment, the Retail Store Manager will be expected to manage a store events calendar that engages the local customer base.
Key Responsibilities
Lead and motivate the store team to meet and exceed sales and service goals.
Deliver a premium in-store experience aligned with Klassy's brand values and aesthetic.
Recruit, train, and coach team members for success.
Oversee daily operations including opening/closing, inventory control, merchandising, and scheduling.
Maintain visual standards that reflect the Klassy brand, including seasonal updates and product storytelling.
Analyze sales reports and implement strategies to maximize revenue. Provide insights on sales reporting
Ensure operational compliance with company policies, procedures, and standards.
Resolve customer concerns with professionalism and brand integrity.
Create and manage a retail events calendar
Ensure usable content can be captured at retail in an aesthetic and social-first manner
Collaborate with corporate teams on new product launches, events, and promotions.
Qualifications
3+ years of retail management experience (fashion/apparel strongly preferred).
Proven track record of meeting sales goals and driving team performance.
Understanding as to how local customer base and events drive sales and engagement
Ability to manage retail staff and build a pragmatic, drama-free environment
Exceptional leadership, communication, and interpersonal skills.
Strong visual merchandising skills and attention to detail.
Comfortable with POS systems, inventory management, and basic reporting.
Availability to work a flexible schedule, including evenings, weekends, and holidays.
What We Offer
Competitive salary + performance-based bonus.
Employee discount on Klassy products.
Opportunity to lead in our premier flagship location and shape the in-store customer experience.
Growth potential within a rapidly expanding brand.
Sr. Manager of Internal Audit
Senior manager job in Groveland, FL
Watsco is a $7+B, publicly traded company and the world's largest air conditioning equipment, parts, and supplies distributor. We are seeking an Internal Audit Manager to join our team. Watsco recently joined the ranks of Fortune 500 companies - *****************************************************************************************************************************
DUTIES & RESPONSIBILITIES:
The ideal candidate will possess management experience, a broad skill set, and the learning capacity required to audit Watsco's various accounting and operational environments. The responsibilities you will be given will make the most of your strengths and challenge you to develop further in a supportive, team-focused atmosphere. Duties will include:
* Managing and hands-on performing financial, operational, and internal controls (Sarbanes-Oxley) audits of Watsco and its subsidiaries. More specifically:
* Internal Controls - Assess the existence and adequacy of the design of the company's internal controls.
* Financial -- Audit subsidiary financial results each quarter to ensure financial statements are prepared and presented consistent with Generally Accepted Accounting Principles and are free from material error.
* Operational -- perform risk-based audits of our subsidiary, HQ, and store locations to improve operational efficiency, effectiveness, and profitability.
* Manage audit activities to review specific segments or functions of the company as defined by projects assigned and relationships owned with key business contacts. Serve as a business liaison/business partner to internal customers.
* Assume responsibility and management of audit project planning and preparation activities, including preliminary planning and analysis, determining audit scope, scheduling department resources and coordinating work, and performing project reporting and wrap-up activities from inception to completion.
* Analyze control activities to optimize the effectiveness and efficiency of processes reviewed and process improvements.
* Ensure the quality of audit work and deliverables, including planning documents, fieldwork, and reporting. Ensure these practices are consistent with established professional standards, company policies and procedures, and department objectives.
* Prepare audit reports, including recommendations for improved practices/procedures, with supporting data, and review findings/recommendations with the Director of Internal Audit and various levels of management.
* Analyze/evaluate audit results and develop recommendations to correct deficiencies.
* Follow-up recommendations made as a result of audits to substantiate/evaluate the implementation of recommended changes.
* Assist in educating and raising awareness around internal control issues. Work on special assignments as required.
* Assist with the overall supervision of internal audit staff, including assisting with staff professional development, training, and evaluation.
The ideal candidate will be a professional who:
* Can effectively manage multiple tasks and deadlines;
* Is self-motivated and takes pride in the results of their efforts;
* Enjoys variety in the tasks performed; and
* Enjoys an environment of empowerment and responsibility.
EXPERIENCE & QUALIFICATIONS:
The ideal candidate should have the following:
* Bachelor's degree in Accounting, Business, Finance, or a closely related area
* Eight years of hands-on experience in auditing or public accounting, including three years of supervisory experience.
* Master's Degree or an advanced professional certification such as the CIA, CPA, or CISA certification
* In-depth knowledge of Generally Accepted Accounting Principles and Generally Accepted Auditing Standards
* Hands-on experience with Sarbanes Oxley/Internal Controls rules and regulations.
* Strong analytical skills with an ability to identify real-world, practical solutions in an ever-changing, dynamic environment
* Demonstrable critical thinking, project management experience, and the ability to identify business process risks
* Strong background and experience with audit methodologies and techniques
* Solid interpersonal and time management skills
* Proficiency with the Microsoft Office suite of products (i.e., Word, Excel, PowerPoint)
* Willingness to travel (approximately 25%) throughout the United States with limited travel to Canada and Mexico
* Must be eligible to work without current or future sponsorship in the USA
Sr Manager, Airport Customer Care (Orlando, FL, US)
Senior manager job in Orlando, FL
Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Why you'll love this job
* This job is a member of the Hubs & Gateways Team within the Customer Experience Division.
* Responsible for the management of employees dedicated to assisting customers in a manner that maximizes revenue and delivers outstanding service. Also responsible for resolving customer service and operational challenges.
What you'll do
* Provides hands-on leadership in achieving business objectives, ensuring maximum performance and adherence to service standards
* Supports key performance measures by setting and communicating goals to create a high performance culture, which exceeds performance measurements in productivity enhancements and cost control
* Seeks opportunities for continuous improvement; provides recommendations and implements methods to increase revenue reduce cost and improve customer service
* Upholds a strong commitment to enhance both internal and external customer focus, and ability to provide timely feedback related to customer service, sales or specialty issues
* Responsible for all departments during vacations, outages, or other times needed
* Partners with leaders throughout the organization and Customer Planning to develop effective communication channel
* Works closely with internal departments such as Training, Marketing, and Operations to roll out new initiatives, programs, products, systems, automation enhancements, sales techniques, brand, destinations, etc.
* Works closely with Human Resources/Employee Relations to ensure understanding and proper application of policies, procedures and the collective bargaining agreement
* Ensures enforcement of all Company policies and guidelines, including attendance adherence
* Establishes and maintains a positive work environment that encourages and rewards excellence while fostering team-spirit through engagement. Effective coach for CSMs, CSCs, and agents
* Develops and utilizes recognition programs to reward team members for outstanding performance
* Demonstrates proficiency in all station operating and performance reporting systems
* Adjusts effectively and professionally to change when working within new structures, processes, requirements, or cultures
* Evaluates individual and team performance through quality control measurements including call observations, complaints, compliments and customer experience feedback
* Interacts well with airport community and management
* Ability to work varied hours, including nights, weekends and holidays, as well as provide CSM on Duty coverage
* Ability to travel as necessary
All you'll need for success
Minimum Qualifications- Education & Prior Job Experience
* Bachelor's degree or equivalent experience/training
* 5 years leadership experience
Preferred Qualifications- Education & Prior Job Experience
* Knowledge of CWA/IBT CBA and understanding of working in union environment
Skills, Licenses & Certifications
* Knowledge of Microsoft Office to include Word, Excel, Outlook, etc.
* Skills in outstanding leadership, with ability to lead, train, develop, and motivate a team of customer service representatives
* Skills in outstanding organization and time management
* Skills in excellent creative thinking and problem-solving
* Ability to positively lead a team, in a fast-paced, ever-changing environment
* Ability to concurrently manage multiple tasks and effectively handle shifting priorities in a dynamic work environment
* Ability to effectively communicate with all levels both verbally and written
* Ability to provide strong presentations
* Ability to analyze and interpret complex documents
* Ability to resolve difficult personnel and administrative issues
* Ability to fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
* Applicable valid driver's license as required by local authorities, if applicable
What you'll get
Feel free to take advantage of all that American Airlines has to offer:
* Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
* Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
* Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
* 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
* Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel free to be yourself at American
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
US Senior Pay & Time Manager
Senior manager job in West Melbourne, FL
GE Aerospace's US Pay & Time Center of Excellence (COE) is a team of dedicated specialists focused on delivering accurate and timely payroll and time & attendance services for exempt and non-exempt employee populations. The team ensures seamless integration and alignment of payroll and time & attendance processes with broader organizational goals, establishing standard work and governance to leverage best practices and support the successful preparation, processing, and documentation of payroll.
The US Senior Pay & Time Manager role is a critical leadership position responsible for overseeing a team of payroll and time & attendance specialists supporting exempt and non-exempt US employee populations across multiple sites and business units. This role drives sets direction and drives strategic initiatives to ensure timely, accurate, and compliant payroll processing, enabling employees to focus on delivering excellence in safety, quality, delivery, and cost (SQDC). As a key partner to site leaders and senior stakeholders, the US Senior Pay & Time Manager fosters strong connections across the organization, ensuring alignment with business priorities while using Flight Deck to implement process improvements, standardization, simplification, and operational efficiency. This role leverages best practices from across GE Aerospace and external benchmarks, guiding leaders and the team in creating innovative solutions to enhance payroll systems and practices. This role requires a forward-thinking approach to payroll operations, combining deep technical expertise with strategic leadership to deliver exceptional service and continuous improvement.
This role partners closely with HR Managers, Business Leaders, Digital Technology, and other People Operations teams, acting as a liaison across these functions to drive process improvements, enhance system functionality, and ensure compliance with federal, state, and local regulations. You will influence strategy and priorities across sites and programs, ensuring consistent execution and measurable impact on SQDC.
As a US Senior Pay & Time Manager, you will be responsible for leading the compliance, productivity and efficiency of the essential service and process delivery of payroll and time & attendance functions. You will provide strategic direction and insight on continuous improvement solutions to evolve and enhance payroll and time & attendance processes and systems, and you will build leadership capability to sustain results. Additionally you will be responsible for serving as a peer mentor to other team leaders in the NAM organization.
**Job Description**
**Essential Responsibilities:**
+ Ensuring pay is processed on time, accurately and in compliance with government regulations.
+ Leading a high-performing team, developing the team's technical proficiency, making training and development opportunities available and achievable.
+ Partner with others such as site leaders, vendors, HR Partners, Total Rewards, and People Ops teams on compliant and sustainable design, implementation, and governance of pay practices, resolving complex escalations and risk.
+ Manage the partnership with Digital Technology and time and attendance application support to provide feedback and direction on the time and attendance system road map & strategy, and partner on implementation and maintenance.
+ Drive process improvements and implement strategic initiatives.
+ Resolving complex escalations and risk, explaining complex payroll concepts to a range of employee personas from executives to HR to production employees in a clear and approachable manner.
+ Implement standard work for pay & time processes & procedures.
+ Building strong cross-functional relationships and executive stakeholder management; aligning objectives and resources across functions; surfacing risks with mitigation plans.
+ Analyzing payroll data and metrics to identify trends and opportunities for improvement, leading root cause analysis; translating insights into action plans with measurable outcomes.
+ Managing over/underpayment processes and partnership with HR and Union Relations / Employee Relations teams to ensure appropriate action.
+ Provide insight on team strategy and continuous improvement solutions.
+ Identifying opportunities and pain points, offering solution design options to improve payroll and time & attendance processes.
+ Providing payroll and time & attendance expertise and leadership during M&A activities.
+ Translating strategies into action plans and align team priorities to the business.
+ Obtaining certification in either Workday, Time System or Payroll within one year in role to ensure appropriate level of technical leadership for role.
+ Serve as a peer mentor to other team leaders in NAM organization.
**Qualifications/ Requirements:**
+ Bachelor's degree in Business Administration, Finance, Human Resources, or a related field from an accredited university with minimum of 5 years of experience in HR Function and/or Payroll/Time & Attendance area, or a high school diploma / GED with at least 9 years of experience in HR Function and/or Payroll/Time & Attendance area.
+ Expertise in Workday Payroll, time & attendance systems and integration with payroll processes.
+ Strong knowledge of federal, state, and local payroll regulations, including FLSA, tax compliance and reporting.
+ Willing to travel as needed up to 15%.
**Desired Characteristics:**
+ Certified Payroll Professional (CPP), Fundamental Payroll Certification (FPC), Workday, or time system certification.
+ Strong problem-solving skills to address complex payroll challenges.
+ Excellent executive communication and stakeholder management skills; ability to engage employees, leaders, and external partners.
+ Willingness to deep dive into current time and attendance site practices and develop strategy and execute resulting in standardization of work across sites.
+ Serve as a role model continuous improvement behaviors needed to encourage and embed change.
+ Strong interpersonal and leadership skills.
+ Strong problem solving and troubleshooting skills; solutions-oriented approach
+ Experience in managing internal & external audits.
+ Ability to manage and prioritize multiple urgent deliverables; experience in a matrixed leadership environment.
+ Experience with managing people virtually or a geographical dispersed team.
**Pay and Benefits:**
+ The base pay range for this position is $117,000 - 160,000. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/ commission based on the plan. This posting is expected to close on November 7th, 2025.
+ GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual
**Additional Information**
GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
**Relocation Assistance Provided:** No
\#LI-Remote - This is a remote position
GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Business Support Manager
Senior manager job in Celebration, FL
Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and form genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety of fellow cast, crew and guests. United by our Disney values, we work toward excellence in all we do. As a part of our team, you can work in a diverse and inclusive environment amidst a professional and supportive community. If you are ready to create unforgettable experiences and grow as a person and as a professional, apply today.
This position supports the Senior Manager, Terminal Operations Business Support within the Terminal Operations area of Disney Cruise Line. The position plays a pivotal role in shaping and delivering strategic communications that support the seamless arrival and departure experience for Guests across global home ports. This role partners closely with internal teams, third-party vendors, and technology stakeholders to ensure operational excellence and consistent messaging across our department.
You will assist the efforts in content development, stakeholder alignment, and system administration, while also driving quality assurance, data analysis, and project coordination. Your work will directly influence the Guest journey - from online check-in and airport/hotel transportation - ensuring that every interaction reflects the Disney standard of service.
Responsibilities:
Develop and implement communication strategies for system enhancements and operational updates across Terminal Operations and supporting teams.
Administer Guest transfer configurations within booking systems, maintaining itinerary-specific business rules and compliance standards.
Lead cross-functional communications to support business integration initiatives and operational changes, ensuring clarity and stakeholder alignment.
Maintain and update operational databases and reporting tools, including Port Arrival Times, Daily Activity Reports, and Quality Assurance assessments.
Design and manage data-driven dashboards and reporting applications to identify trends, forecast operational needs, and provide actionable insights for continuous improvement.
Chair department meetings, document outcomes, and distribute timely updates to internal and external stakeholders.
Support itinerary planning and compliance documentation, including citizenship requirements and regulatory adherence.
Maintain Terminal Operations documentation, such as operating guides, job aids, forms, Guest embarkation collateral, ensuring accuracy and consistency.
Serve as liaison with third-party vendors, fostering collaborative relationships to ensure service quality and operational readiness
Travel to turnaround ports (Port Canaveral, Fort Lauderdale, and others) to support operational or quality assurance activities as needed.
Assist with the implementation of new systems, processes, and projects to enhance efficiency and experience for both Cast and Guest across Terminal Operations
Required Qualifications:
Strong verbal and written communication skills with a focus on clarity, consistency, and stakeholder engagement.
Proven ability to manage multiple priorities in a fast-paced, dynamic environment.
Expertise in Microsoft 365 tools, Jira, Tableau/Power BI, Smartsheet, PowerApps, and Power Automate.
Strong Guest Service, decision-making, technical writing, and design skills.
Travel industry experience.
Ability to work flexible hours, including weekends and holidays.
Must have a valid, unexpired passport or the ability to obtain, as this position may require international travel.
Ability to obtain or currently have a Transportation Worker Identification Credential (TWIC) card for the United States plus any entry requirements for international operations.
Ability to travel frequently to support terminal operations locations.
Ability to lift 50 pounds, push road cases that may weigh over 500 pounds, and use equipment in a warehouse setting (pallet loading, pallet jack).
Desired Qualifications:
Possess more than three years of cruise line pier operations or equivalent experience.
Disney Cruise Line Supervisor & Base knowledge, policy, procedures.
Demonstrated knowledge of Disney Cruise Line systems, including DXP, Seaware, and Fidelio.
Demonstrated knowledge of Adobe Photoshop/Adobe Suite.
Knowledge of immigration policy regarding locations Disney Cruise Line sails from including but not limited to the Canada, Oceania, Schengen area, United Kingdom, and United States.
Required Education:
Bachelor's Degree or equivalent professional experience
Desired Education:
Master's Degree
#DCLPJ
Sales Lot Manager
Senior manager job in DeLand, FL
We are seeking a highly motivated and energetic Sales Manager to join our team. In this role, you will generate leads, attract new clients, and close deals. Your responsibilities will include communicating with customers throughout the process of sales. We are looking for someone who is ready to work and manage our location in Valdosta. This person needs to be dedicated, hard working and ready to make sales!
Responsibilities
Develop rapport and build relationships with existing and potential customers
Meet or exceed monthly sales goal
Create and implement an effective sales strategy
Document all leads, sales, and customer interactions in customer relationship management
Keep our companies Facebook page up to date
Must comfortable talking to customer in person and over the phone
Qualifications
High school diploma/GED required, Bachelors degree preferred
Previous experience in outside sales preferred
Strong written and verbal communication skills
A positive attitude and ability to be persistent!!!!
Pay: This position is paid a monthly commission of sales