Senior manager jobs in California

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Center Manager for Plasma Donation Center
Grifols 4.2
Senior manager job in Moreno Valley, CA
table.MiTabla { max-width: 1020px;!important Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and develop, produce and market innovative medicines, solutions and services in more than 110 countries and regions. Job Title: CENTER MANAGER Summary: Acts as the general manager for a Plasma Collection Center and has overall responsibility for the center's operation. Works under general occasional guidance and general oversight of regional management. Manages the daily operations of the center, supervising operations and quality control, and ensuring compliance with all applicable policies and regulations. Primary Responsibilities for Role: Responsible for meeting quarterly goals, staffing/hours per labor efficiency standards/cost per liter (CPL) targets and Quality key performance indicators (KPI) goals. Create appropriate organizational environment and value systems which stimulate the morale and productivity of the work force and its leadership. Operates the center and manages employees and operations to the highest standard of ethics and integrity. Manages staff to ensure that training and quality goals are met and to implement operational changes and maximize center efficiency. Directs and manages employees. Monitor and evaluate operations. Develop action plans to maximize center efficiency and supervise the implementation of process improvements. Manages headcount to provide for efficient staffing through high and low production intervals, providing accurate and timely projections to regional management team in advance of cyclical and seasonal or situational spikes. Accountable for the direction of all personnel functions including hiring, assignment and direction of work, development and training, disciplinary actions and termination and the maintenance of all personnel records. Provides strategic direction and planning. Other Responsibilities for Role: Acts as a mentor to assigned team, other center staff and other centers. Through Assistant Manager, oversees donor selection, plasma collection and shipment and records completion. Accountable to ensure the adequate training of production employees and demonstrate how tasks are to be performed to meet company standards. Accountable for the adequacy of inventory of all goods and supplies necessary for center operations and oversee ordering goods as needed. Assure center employees maintain the facility in a neat and clean condition and all equipment is kept in good working order. Accountable for freezer management, including overseeing plasma shipments and equipment failures. Required to answer all freezer alarms and deal with them appropriately. Submit timely and accurate reports on a daily/weekly basis or as requested. Develop community representation with regards to all public relations and marketing campaigns to attract and retain donors. Maintains thorough familiarity and ensures compliance with state and federal regulations, U.S. Food and Drug Administration (FDA)-approved Standard Operating Procedures, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), and Current Good Manufacturing Practice (cGMP). Accountable for donor selection, plasma collection and all manufacturing records to maintain the highest production standards in accordance with state and federal regulations, U.S. Food and Drug Administration (FDA)-approved Standard Operating Procedures, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), and Current Good Manufacturing Practice (cGMP). Directs through the management team and with Training and Quality staff to ensure that training and quality goals are met. Builds rapport with donors to ensure overall customer satisfaction with the center to support long-term donation. Works with Divisional/Corporate management in the preparation of annual budget and manages facility to consistently achieve production targets and quality goals at the agreed-upon cost structure. Control center donor funds and ensure that all financial records are accurate and in order. Identifies regulatory deficiencies and in collaboration with the Center Quality Manager implements immediate corrective action. Minimize center liability through constant risk management review. Investigates all unsafe situations and complaints and institutes corrective/preventive action. Establishes and maintains the ability to perform all tasks within the center; fulfills the role of production employees when the occasional need arises. Assumes Regional management oversight and mentoring duties for select facilities/projects or in ROMs absence. Performs other duties as required. This job description is intended to present the general content and requirements for the performance of this job. The description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Managers and supervisors may assign other duties as needed. Job Requirements: Bachelor's degree or equivalent, preferably in Science, Business, Nursing, Finance, or related field. Typically requires a minimum of 3 years of related work experience in clinical or general business environment. Supervisory experience preferred but not required. Prior management experience, preferably supervising a group of 20 or more employees. Experience in a medical and/or cGMP regulated environment preferred. Experience with plasma or whole blood preferred. Equivalency: Depending on the area of assignment, directly related experience or a combination of directly related education and experience and/or competencies may be considered in place of the stated requirements. Example: If a job level requires a bachelor's degree plus 4 years of experience, an equivalency could include 8 years of experience, an associate degree with 6 years of experience, or a master's degree with 2 years of experience. Attributes: Command of leadership, management, presentation, organizational, customer service, interpersonal communication, and computer skills. Ability to understand, assess and communicate FDA regulations. Ability to balance multiple competing priorities, ensure proper staffing levels, maintain adequate levels of plasma collection, and adhere to quality standards. Ability to control costs and maintain a budget. Ability to motivate staff to achieve established goals and standards. Ability to develop positive relationships with donors, center employees, and company employees working in different geographical locations. Developing command of and proficiency in at least one functional area, such as finance, IT, HR, or compliance. Ability to relocate preferred. Compensation and Benefits: This position is eligible to participate in up to 30% of the company bonus pool. We offer a wide variety of benefits including, but not limited to: Medical, Dental, Vision, PTO, up to 5% 401(K) match and tuition reimbursement. Final compensation packages will ultimately depend on education, experience, skillset, knowledge, where the role is performed, internal equity and market data. We are committed to offering our employees opportunities for professional growth and career progression. Grifols is a global healthcare organization with employees in 30 countries focused on patient health and providing impactful results. Since our humble beginnings in 1909, Grifols has been a family company that prides itself on its family-like culture. Our company has more than tripled over the last 10 years, and you can grow with us! “We are looking to grow our teams with people who share our energy and enthusiasm for creating the best experience for our donors/customers.” #BiomatUSA #Indeed #app #LI-Onsite #LI-BA1 #LI-RL1 Third Party Agency and Recruiter Notice: Agencies that present a candidate MUST have an active, nonexpired Grifols Agency Master Services Agreement with the Grifols Talent Acquisition Department. Additionally, agencies may only submit candidates to positions that they have been engaged to work on by a Grifols Recruiter. All resumes must be sent to a Grifols Recruiter under these terms or they will be considered a Grifols candidate. Grifols provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other characteristic or status protected by law. We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Location: NORTH AMERICA : USA : CA-Moreno Valley Center Address: 718 22nd Ave South, Brookings, SD 57006 Contact: Alex S. Contreras, Senior Talent Acquisition Partner - ************** | ********************** Learn more about Grifols Follow us on Facebook: ******************************************* Follow us on LinkedIn: ***************************************** To find more jobs with Grifols: ******************** Or Text GRIFOLS to ************
$50k-72k yearly est. 1d ago
Senior Manager, Hospitality - Booker
Constellation Brands 4.7
Senior manager job in El Paso de Robles, CA
The Senior Manager of Hospitality is responsible for creating and managing world-class visitor programming that surprises, delights, and educates guests while maximizing onsite conversions. This role involves overseeing the development and execution of special winery programs and events, as well as future culinary or wine-related projects. The Senior Manager will champion a positive organizational culture by promoting the core values of Constellation Brands, fostering open communication, and encouraging team engagement to enhance morale and productivity. Key responsibilities include developing community outreach plans and fostering relationships with top-tier hospitality professionals in Paso Robles to drive winery traffic. The role also involves managing the selling and marketing of paid events, reviewing monthly business reports, and processing monthly billing. The Senior Manager will develop the trade hospitality budget and ensure adherence to budgets across departments, aligning the trade hospitality team to be best in class alongside affiliated brand, sales, and PR teams. The position requires managing protocols and procedures for winery service, events, and trade, including staffing logistics. The Senior Manager will motivate and coach a large team to deliver wine club sign-ups, revenue, and operating profit to plan. Additionally, the role involves managing departmental/property reporting functions, including staff scheduling and payroll, and aligning with brand marketing initiatives to collaborate on annual programmed events. The Senior Manager will assure that hospitality environments are clean, safe, and maintain the highest level of appearance. Responsibilities Create world-class visitor programing that surprise, delight and educate while and implementing practices that maximize onsite conversions Manage the development and execution of special winery programs/events as well as all other future culinary or wine-related projects Drive a Positive Organizational Culture: Champion an inclusive and collaborative work environment by promoting the core values of Constellation Brands, fostering open communication, and encouraging team engagement to enhance morale and productivity. Develop community outreach plan and foster relationships with other top-tier hospitality professions in Paso Robles to drive winery traffic Manage the selling and marketing of paid events Review monthly reports related to the business and annual budget and process monthly billing Develop the trade Hospitality budget and ensure adherence to budgets across departments. Align trade hospitality team to be best in class alongside affiliated brand, sales, and PR teams Manage protocol and procedures for winery service, events, and trade including staffing (temporary and regular) logistics Manage, motivate, and coach a large team to deliver wine club sign-ups, revenue, and operating profit to plan. Manage departmental/property reporting function(s) including but not limited to staff scheduling and accurate and timely payroll Align with and support Brand Marketing initiatives and collaborate on annual programmed events such as new product release events and other annual consumer/trade experiences Assure the Hospitality environments are clean, safe, and always maintains the highest level of appearance Minimum Qualifications Must have excellent attention to detail and follow-through Knowledge of and passion for wine and the culinary arts as well as providing world-class guest experiences Proven experience building and managing department budgets, forecasts, and delivering financial reporting Must be organized and possess strong project management skills Knowledge of wine and food service standards of customer service Intermediate to advanced PC skills including Microsoft Outlook, Word, Excel, and Power Point. Experience with Reserve software and Adobe publisher preferred Education/Experience At least 6 years' experience in a luxury hospitality operation with management expertise WSET II or Introductory Certification from the Court of Master Sommelier preferred Bachelor's Degree, preferably around food service management or hospitality. Knowledge and experience of elevated level wine and food service standards and an understanding of luxury décor and presentation Preferred Qualifications TIPS certified Food Service Manager certified Physical Requirements/Work Environment Must be 21 years of age and possess a valid California driver's license. Ability to walk and/or stand for extended periods of time Ability to lift up to 50lbs Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions Must be available to work a flexible schedule including nights, weekends, and holidays. Some travel will be required Location Paso Robles, California Additional Locations Job Type Full time Job Area Hospitality & Retail The salary range for this role is: $94,400.00 - $144,600.00 This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. Our compensation is based on cost of labor. For remote locations or positions open to multiple locations, the pay range may reflect several US geographic markets, including the lowest geographic market minimum to the highest geographic market maximum. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but not limited to, the prevailing minimum wage for the location, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. At Constellation Brands, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Equal Opportunity Constellation Brands is committed to a continuing program of equal employment opportunity. All persons have equal employment opportunities with Constellation Brands, regardless of their sex, race, color, age, religion, creed, sexual orientation, national origin or citizenship, ancestry, physical or mental disability, medical condition (cancer or genetic characteristics), marital status, gender (including gender identity or gender expression), familial status, military or veteran status, genetic information, pregnancy, childbirth, breastfeeding, or related conditions (or any other group or category within the framework of the applicable discrimination laws and regulations).
$94.4k-144.6k yearly Auto-Apply 4d ago
Retail Senior Store Manager
Fedex Office 4.4
Senior manager job in Santa Barbara, CA
The Senior Store Manager and Flagship Store Manager positions are critical to the successful operations of FedEx Office's largest and most impactful retail stores. You will run and grow your business while maintaining Purple Promise service, operational excellence and leading, developing and coaching your direct reports. Your leadership and passion for results allows the store team to provide solutions to our customers and reach the store financial goals. GENERAL DUTIES AND RESPONSIBILITIES: (This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive) Understand and model FedEx Office values to customers and team members Regularly spend time building and inspiring high performing teams by using FedEx Office tools, resources, effective judgment and decision-making in the selection, training, development, retention and performance management of your people Coach and teach your team and ensure they have the tools and information needed to support company goals and perform their jobs Regularly work with our largest accounts, complex customer needs and/or serve as a consultative partner to our host properties and commercial sales in the execution of work for our key customers Ensure an exceptional store experience that engages and retains customers and team members and supports the FedEx brand experience Take ownership of all store controls including but not limited to Standard Operating Procedures, financials, safety, security, scheduling and compliance with state and federal laws and system management through leadership and delegation Customarily and regularly improve all operational and store sales activities to ensure the store exceeds financial and customer experience targets Regularly practice independent judgment, self-management and effective decision-making in the performance of daily job duties including accounts receiveable, inventory reports, daily sales recaps and bank deposits Independently prioritize and accomplish multiple leadership tasks within established timeframes by effectively planning and managing workload, delegating work and supervising, monitoring and directing store leaders and other team members Share ideas and use Quality Improvement tools in order to improve the business MINIMUM QUALIFICATIONS AND REQUIREMENTS: Bachelor's Degree preferred Minimum High School or GED 4+ years of related (ex. retail, service, hospitality, military) experience, including 3+ years of supervisory experience Proficient in Microsoft Office tools including Word, PowerPoint, Outlook, and Excel For new hires, must meet all FedEx Office employment qualifications in force at time of hiring For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook ESSENTIAL FUNCTIONS: Ability to stand and/or to move about the store to manage the daily operations Ability to move and lift 55 pounds Ability, on a consistent basis, to bend/twist at the waist and knees Ability to travel as required in order to meet with customers, vendors, other team members, and/or related to other business necessities Ability, on a consistent basis, to maintain attention and concentration for extended periods of time Ability, on a consistent basis, to read and interpret documents and instructions from customers, vendors, and other team members Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members Ability, on a consistent basis, to perform work activities requiring cooperation and instruction Ability, on a consistent basis, to function in a fast-paced environment, managing multiple priorities Ability, on a consistent basis, to work within the appropriate level of independence Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position MINIMUM QUALIFICATIONS AND REQUIREMENTS: Bachelor's Degree preferred Minimum High School or GED 4+ years of related (ex. retail, service, hospitality, military) experience, including 3+ years of supervisory experience Proficient in Microsoft Office tools including Word, PowerPoint, Outlook, and Excel ESSENTIAL FUNCTIONS: Ability to stand and/or to move about the store to manage the daily operations Ability to move and lift 55 pounds Ability, on a consistent basis, to bend/twist at the waist and knees Ability to travel as required in order to meet with customers, vendors, other team members, and/or related to other business necessities Ability, on a consistent basis, to maintain attention and concentration for extended periods of time Ability, on a consistent basis, to read and interpret documents and instructions from customers, vendors, and other team members Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members Ability, on a consistent basis, to perform work activities requiring cooperation and instruction Ability, on a consistent basis, to function in a fast-paced environment, managing multiple priorities Ability, on a consistent basis, to work within the appropriate level of independence Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position Preferred Qualifications: Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the salary information represents the job level minimum and the job level maximum. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement. Pay: $61,578.15 - $80,051.60 annually Additional Details: LA County: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act. FedEx complies with criminal history and Security Threat Assessment (STA) screening requirements defined by the Transportation Security Administration (TSA) for positions requiring security identification display area (SIDA) access, Department of Transportation (DOT) Federal Motor Carrier Safety Administration (FMCSA) regulations for commercial driving positions, Department of Defense Facility Security Office standard procedures in covered facilities, and all other laws, regulations, or executive orders, including those required by federal, state, or local government contract, or which the Attorney General determines to be essential for an employer to do business with an agency or department of the federal, state, or local government. Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science. Suggests areas for improvement in internal processes along with possible solutions. Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility. Applies Quality concepts presented at training during daily activities. Supports FedEx Office Quality initiatives. FedEx Office is an Equal Opportunity Employer including, Vets/Disability. Know Your Rights Pay Transparency FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email ***********************. FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate's criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia's fair chance hiring law. For more information, click here.
$61.6k-80.1k yearly 2d ago
Transit General Manager
MV Transportation 4.5
Senior manager job in Carson, CA
Responsibilities: MV Transportation is seeking an experienced Transit General Manager who will provide support, leadership and direction to assigned operating location to ensure delivery of annual business plans. He/she will control the daily operation of our transportation contract, in compliance with the policies of the contracting agency and in conformance with company procedures. Job Responsibilities: Effectively manage customer relations through both direct contact and outreach programs. Identify, select, train and mentor location staff. Effectively and frequently communicate with location staff and support team members. Oversee vehicle maintenance plan and ensures fleet availability to meet service requirements. Oversee safety and training programs, plans and processes to ensure compliance with company, contract and regulatory requirements. Maintain client contact routinely to meet or exceed expectations. Conduct periodic departmental audits. Daily, weekly and monthly review of key operational metrics. Ensure that all location financial metrics are managed continuously, exceptions are reported and action plans are developed to ensure the location meets it financial, safety and operational expectations. Implement, promote and adhere to company policies and procedures. Interact with bridges committee to effectuate positive changes to policies, procedures and programs. Participate in location(s) labor and employee relations activities. Provide insight and information to support location(s) contract renewals. Create and present location(s) annual budget. Qualifications: Talent Requirements: College degree or equivalent business management experience. Transit Management experience required. Must have a minimum of (5) five years of comprehensive experience in Transit operations management and a combination of (7) seven years of management or supervisory experience in a Fixed Route or Shuttle bus environment with knowledge of routing/scheduling software. Must have labor/union(s) negations/expenses expertise. Must have a full understanding of dispatch, scheduling, driver recruitment, and safety DOT and FTA compliance. MS Office, strong analytical skills, strong written and verbal communication skills and high degree of multi-tasking skills. Additional duties/responsibilities based upon individual contract requirements. Starting Salary Range: $175,000 - $197,000 During the course of employment, employees may receive and have access to confidential information. All employees are expected to respect and maintain the confidentiality of non-public customer and business records and any other information that MV classifies as confidential. MV Transportation is committed to as policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants. Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment. #APPCAST
$175k-197k yearly Auto-Apply 5d ago
Senior Manager, Research Operations - The Angeles Clinic & Research Institute
Cedars-Sinai 4.8
Senior manager job in Los Angeles, CA
Join Cedars-Sinai! Cedars-Sinai Medical Center has been named to the Honor Roll in U.S. News & World Report's “Best Hospitals 2024-2025” rankings. Align yourself with an organization that has a reputation for excellence! Cedars Sinai was awarded the National Research Corporation's Consumer Choice Award 19 years in a row for providing the highest-quality medical care in Los Angeles. We also were awarded the Advisory Board Company's Workplace of the Year. This recognizes hospitals and health systems nationwide that have outstanding levels of employee engagement. Join us! Discover why we have been recognized nine years in a row on the “Best Hospital” Honor Roll by U.S. News & World Report. The Angeles Clinic & Research Institute has established an international reputation for developing new cancer therapies, providing the best in experimental and traditional treatments, and expertly guiding and training the next generation of clinicians. Our board-certified fellowship-trained medical oncologists, surgeons, immunotherapists, pathologists, and dermatologists work closely together to advance cancer care. We are committed to bringing innovative therapeutic options to all our patients with cancer. Why work here? Beyond an outstanding benefits package and competitive salaries, we take pride in hiring the best, most committed employees. Our staff reflects the culturally and ethnically diverse community we serve. They are proof of our dedication to creating a multifaceted, inclusive environment that fuels innovation and the gold standard of care we strive for. Join our team and contribute to groundbreaking research. The Senior Manager, MN Research Operations provides strategic leadership to the clinical, regulatory, and financial units of the assigned CRO. Directs managers/supervisors assigned to these units within the CRO by establishing and implementing operational standards and monitoring progress and compliance. Serves as the subject matter expert on best practices on clinical trial management, regulatory requirements. Responsible for the strategic expansion and ongoing achievements of the CRO, in partnership with the Director of Operations and Medical Director. Primary Duties and Responsibilities: Responsible for the strategic planning, organizing, and oversight of the TACRI CRO including the development of strategies for patient recruitment, compliance, performance and quality improvement, operational efficiency, and employee engagement. Ensures the development of TACRI's clinical research infrastructure that supports the clinical research community and is consistent with expectations of NCI-designated Cancer Centers as outlined in the Cancer Center Support Grant (CCSG) guidelines. Ensures that all institutional, local, state, and Federal Regulations, Good Clinical Practice (GCPs), ICH, and IRB requirements are met and that all research programs within TACRI are structured to continue to meet these expectations. Supervises a team of highly skilled and efficient clinical research staff charged with upholding the same expectations and requirements including continued focus on increasing efficiencies, improving quality control, and providing a robust training and education program. Provides expertise, guidance, and oversight to the operational units within the CRO (clinical, regulatory, finance, quality, training, information systems, etc.). Supports the implementation and/or maintenance of requirements as outlined in the National Cancer Institute's, Cancer Center Support Grant guidelines relative to all clinical research requirements (i.e. Clinical Protocol and Data Management, Accrual of Women and Underrepresented groups to clinical trials and associated Data Tables). Supervises the development, implementation, and updating of standard operating procedures (SOPs) to ensure consistent, safe, and efficient management of clinical trials and continuous improvements in the fiscal integrity of clinical research activities. Administrative management of the electronic systems used to monitor CRO performance and efficiency and participation in the development or the selection of institutional systems that would impact the CRO operations and conduct of clinical research in the TACRI. Provides oversight for generation of monthly reports including but not limited to CRO performance, accrual, monitoring, time to activation, audit visits, and financial performance. Ensure accuracy of clinical trial information in all CTMS, clinical trial databases, and tracking systems. Ensure quality, timely, and accurate data and report submission. Assists in the growth of TACRI clinical research program throughout Cedars-Sinai Cancer Network and Affiliate sites alongside institutional leadership. Integration of Cedars-Sinai and the TACRI central research administration initiatives and serve as a pilot for expanding clinical research support services enterprise-wide as appropriate. Represents the TACRI CRO on Health System committees and task forces. Serves as liaison to advance clinical research interests including participation in community outreach. Oversees financial resources, development, and management of clinical trials budgets; and in conjunction with the Executive Director of the CRO and TACRI Finance Director prepare, monitor, and forecast the CRO annual operations budget. Responsible for the full range of supervisory functions, including assessing staffing needs; interviewing and evaluating candidate qualifications; hiring and onboarding new team members; maintaining and enhancing staff competence through ongoing training and development; assigning and reviewing work; evaluating performance; recommending compensation actions; and administering disciplinary measures up to and including termination of employment, in accordance with organizational policies and procedures. Serves as an effective leader by fostering a positive and supportive work environment that encourages self-directed staff, promotes professional growth and contribution, and applies human resource policies fairly and consistently. Qualifications Educational Requirements: Bachelor's degree in related field. Master's degree in Science or related field preferred. Experience Requirements: 5 years of experience in clinical research required. 4 years of managerial level experience required. Evidence of progressive leadership experience. Knowledge and/or experience with NCI CCSG expectations is preferred. Previous experience coordinating and managing oncology clinical research programs preferred. #Jobs-Indeed #LI Req ID : 13101 Working Title : Senior Manager, Research Operations - The Angeles Clinic & Research Institute Department : Angeles Research Inst Business Entity : Cedars-Sinai Medical Care Foundation Job Category : Academic / Research Job Specialty : Academic/Research Services Overtime Status : EXEMPT Primary Shift : Day Shift Duration : 8 hour Base Pay : $57.33 - $94.60
$57.3-94.6 hourly 1d ago
HVAC Service Manager
Bell Brothers 4.1
Senior manager job in Oakland, CA
About Bell Bros: At Bell Brothers Plumbing, Heating & Air, we are your gateway to a rewarding career in HVAC and plumbing services! We are proud to be a leading provider of heating, ventilation, air conditioning, windows, and plumbing solutions, and we believe that our success is rooted in the dedicated and passionate team members who make it all possible. We offer a culture of excellence, professional growth and development, cutting-edge technology and tools, a strong team environment, and competitive compensation and benefits. Position Overview: As an HVAC Service Manager, you will lead a high-performing team dedicated to delivering exceptional HVAC service. Your role ensures operational excellence, customer satisfaction, and team development. This leadership position is pivotal to our commitment to providing superior HVAC solutions. Key Responsibilities: Leadership and Team Management Supervise, mentor, and inspire a team of HVAC technicians to achieve service excellence. Conduct regular team meetings to share updates, provide training, and foster a positive team culture. Oversee the recruitment, onboarding, and continuous professional development of team members. Service Operations Oversight Coordinate and manage daily service schedules, optimizing technician productivity. Ensure timely completion of service calls and maintain high-quality standards. Monitor and enforce safety protocols to promote a secure working environment. Customer Relations Serve as the primary point of contact for escalated customer inquiries, ensuring resolution and satisfaction. Maintain strong relationships with clients by addressing feedback and enhancing service offerings. Financial Management Develop and manage the service department's budget, focusing on cost control and profitability. Track expenses and revenue to ensure the department meets financial goals. Process Improvement Evaluate current service processes, identifying opportunities for efficiency and quality improvement. Implement advanced HVAC technologies and best practices to stay ahead in the industry. Compliance and Documentation Ensure adherence to industry standards and regulatory requirements. Maintain accurate service records and reports for internal and external use. Qualifications: High school diploma or GED; technical training in HVAC is preferred. A minimum of 5 years in HVAC services, with at least 2 years in a supervisory role. Proven knowledge of HVAC systems, safety standards, and troubleshooting techniques. Exceptional leadership, communication, and organizational skills. Ability to manage multiple priorities in a fast-paced environment. Benefits: Competitive salary and performance-based bonuses. Comprehensive medical, dental, and vision insurance. 401(k) retirement plan with company match. Generous paid time off and holidays. Professional development and training opportunities. #BELLP Pay Range$110,000-$145,000 USD We are an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws. Additionally, we will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the California Fair Chance Act. Bell Bros Privacy Policy
$110k-145k yearly 4d ago
Sr. Manager, Digital Customer Platforms
Virgin Galactic
Senior manager job in Tustin, CA
Virgin Galactic is seeking an experienced Sr. Manager, Digital Customer Platforms to lead the development, integration, and ongoing evolution of our digital customer ecosystem. Reporting to the Chief Information Officer, this role owns the technical architecture and delivery of a secure, scalable platform that supports the full customer lifecycle-from prospect to astronaut. The ideal candidate brings deep experience building B2C digital solutions, managing complex system integrations (Salesforce, payments, CMS), and working with luxury or high-touch brands. This leader will collaborate with Customer Experience, Sales, and external design/development partners to ensure a seamless and premium digital journey. Responsibilities Direct in-house and outsourced development/support teams to ensure timely, secure, and high-quality delivery. Own the end-to-end technical architecture, system design, and platform integrations across Salesforce, payment systems, CMS, and internal applications. Lead the development, configuration, and customization of applications to ensure secure, scalable, cloud-native implementations. Oversee technical solution delivery, including systems analysis, programming, configuration, and architectural alignment. Manage application lifecycle activities: testing, deployment, maintenance, enhancements, and rapid defect resolution. Identify system dependencies and cross-platform impacts to ensure performance, security, and compatibility. Maintain disciplined development processes, including requirements tracking, release/change management, and risk controls. Build platform roadmaps aligned with corporate strategy and evolving customer experience needs. Partner across IT, Customer Service, InfoSec, and Infrastructure to ensure fast, seamless resolution of platform issues. Manage vendor and third-party relationships, ensuring SLA and contract compliance. Recommend improvements in technology, process, and policy to increase efficiency and platform performance. Prepare and present reports, status updates, risks, and mitigation plans to senior leadership. Manage the Digital Customer Experience budget and contribute to project/operational financial planning. Required Skills & Experience Bachelor's and/or Master's Degree in Computer Science, Information Systems, Business, or related field. 8+ years leading software and web application development for enterprise-grade solutions. Proven ability to lead and mentor IT teams, ensuring alignment with organizational goals through effective resource allocation, performance management, and development of technical talent while fostering collaboration and adherence to best Strong background in secure web architecture, cloud infrastructure, and digital customer platforms. Proven experience with SDLC, Agile, Scrum, and modern development practices. Experience integrating Salesforce with complex digital ecosystems; luxury brand experience preferred. 5+ years working within complex manufacturing or high-tech environments; deep CRM process understanding. Strong leadership, communication, analytical, and cross-functional collaboration skills. Preferred Skills & Experience Strong decision-making and problem-solving skills in complex technical environments. Ability to clearly communicate technical concepts to both technical and non-technical stakeholders. Experience developing technology roadmaps and managing limited resources effectively. Demonstrated ability to improve processes, efficiency, and platform stability. Conflict-resolution and mentorship skills; effective working across diverse teams. Proactive, flexible, and able to operate under pressure while maintaining clarity and focus. Team-oriented mindset with commitment to exceptional service delivery. The annual U.S. base salary range for this full-time position is $107,850-$164,550. The base pay actually offered will vary depending on job-related knowledge, skills, location, and experience and take into account internal equity. Other forms of pay (e.g., bonus or long term incentive) may be provided as part of the compensation package, in addition to a full range of medical, financial, and other benefits, dependent on the position offered. For more information regarding Virgin Galactic benefits, please visit ******************************************************* Who We Are Virgin Galactic is an aerospace and space travel company, pioneering human spaceflight for private individuals and researchers with its advanced air and space vehicles. We are making the dream of space travel a reality, delivering spaceflight at an unprecedented frequency, with the development of next generation space vehicles. Export Requirements To conform to U.S. Government export regulations, applicant must be a U.S. Person (either a U.S. citizen, a lawful permanent resident or a protected individual as defined 8 U.S.C. 1324b(a)(3) or be able to obtain the required authorization from either the U.S. Department of State or the U.S. Department of Commerce. The applicant must also not be included in the list of Specifically Designated Nationals and Blocked Persons maintained by the Office of Foreign Assets Control. See list here. EEO Statement Virgin Galactic is an Equal Opportunity Employer; employment with Virgin Galactic is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, gender identity, national origin/ethnicity, veteran status, disability status, age, sexual orientation, marital status, mental or physical disability or any other legally protected status. DRUG FREE WORKPLACE Virgin Galactic is committed to a Drug Free Workplace. All applicants post offer and active teammates are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. This can include pre-employment, random, reasonable suspicion, and accident related drug and alcohol testing.
$107.9k-164.6k yearly 1d ago
Datacenter Operations Program Manager
Blue Signal Search
Senior manager job in San Francisco, CA
Industry: AI Infrastructure | Hyperscale Data Centers | Cloud Compute Employment Type: Full-Time About the Opportunity: Join a pioneering infrastructure provider that's driving the next wave of artificial intelligence. This organization is driving next-generation data center deployments, collaborating with industry-leading AI labs and technology innovators. As they scale operations globally, they are seeking a highly motivated Datacenter Operations Program Manager to elevate operational excellence and accelerate large-scale infrastructure readiness. This role sits at the critical intersection of design, engineering, and operations, driving cross-functional initiatives that ensure seamless site integration and long-term stability. With a mission rooted in high performance, speed, and reliability, this organization offers a high-impact opportunity to shape foundational systems at the frontier of cloud infrastructure. This is an ideal role for operational leaders who thrive in fast-paced environments, enjoy building process from scratch, and want to help scale toward multi-gigawatt deployments across the globe. Key Responsibilities: Design and lead end-to-end datacenter operations lifecycle programs, from site readiness through to sustained operations. Define and manage operational acceptance criteria and framework for infrastructure handover across multiple global regions. Drive cross-functional coordination with design, construction, validation, and engineering teams to ensure readiness and alignment. Develop and maintain SOPs for datacenter workflows, including uptime-critical activities, troubleshooting, and maintenance. Implement metrics-driven programs to monitor operational health, flag issues, and enable rapid incident resolution. Own incident management processes, including PIRs (post-incident reviews), root cause analysis, and CAPA follow-through. Champion preventive maintenance, physical audits, operational testing, and continuous improvement to reduce downtime. Present operational program performance and recommendations to executive leadership regularly. Foster collaboration across infrastructure, product, supply chain, and engineering functions to scale effectively. Required Qualifications: Bachelor's degree in engineering, Business, Computer Science, or equivalent work experience. 5+ years of experience in data center operations, infrastructure management, or critical environments. 3+ years of experience in program management leading complex, cross-disciplinary projects. Proven proficiency across data‑center components, from power delivery and cooling to networking, compute resources, and overall facility management. Experience implementing ITIL or similar operational frameworks (incident, change, problem management). Ability to operate autonomously in high-speed, ambiguous environments. Willingness to travel up to 40% domestically and internationally. Preferred Qualifications: Advanced degree (Master's in Engineering, MBA, or related field). Hands‑on experience in ultra‑large, hyperscale data ecosystems and high‑performance AI/ML platforms. Certifications such as PMP, PgMP, Six Sigma, or ITIL. Comprehensive knowledge of data‑center guidelines and best‑in‑class practices, including ASHRAE, Uptime Institute, and TIA‑942 standards. Exceptional written and verbal communication skills. Experience presenting program results to executive audiences. What's in It for You: Competitive base salary and a performance-driven bonus and equity package valued at 2x to 4x base salary. Remote-first culture with flexibility to work from anywhere in the U.S., with optional onsite travel. Chance to join a fast‑moving startup that's forging the planet's most sophisticated AI‑powered infrastructure. High-visibility role with direct impact on mission-critical operations at scale. Work with some of the brightest minds in infrastructure engineering and AI deployment. About Blue Signal: Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at bit.ly/46Gs4yS
$113k-163k yearly est. 3d ago
Director of Customer success - Life sciences
Zensar Technologies 4.3
Senior manager job in Santa Rosa, CA
Looking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with? Welcome to Zensar! Read on for more details on the role and about us. Job Title: Director -Customer Success - Life sciences Location: Redwood city, CA Position type: Fulltime What's this role about? The Director of Customer Success will lead a high-performing team dedicated to ensuring exceptional client experiences and driving measurable outcomes for life sciences organizations. This role is pivotal in building long-term strategic client-partnerships, maximizing customer value, and supporting business growth through proactive engagement and consultative guidance. *Description for Internal Candidates Key Responsibilities: Customer Relationship Management: Act as the voice of the customer internally, to influence service & operational enhancements Serve as the executive sponsor for key accounts Set and maintain client expectations Ensure alignment between client objectives and service delivery Build and maintain strong relationships with senior stakeholders Strategic Leadership: Develop and execute a comprehensive customer success strategy aligned with organizational goals. Partner with Sales, Delivery & Operations teams to ensure seamless onboarding, delivery/adoption, and retention. Leverage data-driven insights to identify trends, risks, and opportunities for upsell and cross-sell. Operational Excellence: Implement scalable processes and tools to improve efficiency and customer experience. Establish KPIs and performance metrics to measure service performance and customer satisfaction. Establish the client-governance model and lead facilitation of quarterly business reviews with the client Drive continuous improvement initiatives across the customer lifecycle. Measurable KPIs: Revenue Growth from Existing Accounts: Drive 10-20% YoY growth through upsell/cross-sell initiatives. Customer Health Score: Maintain an average health score of 8/10 or higher across all accounts. Client Team Performance: Achieve 100% completion of quarterly success plans and maintain employee engagement scores above 80%. Qualifications: Education: Bachelor's degree in Life Sciences, Business, or related field; advanced degree (MBA, MS) preferred. Experience: 10+ years in Customer Success, Account Management, or Consulting within the life sciences industry. 10+ years in Pharmaceutical or Life Sciences industry. 10+ years providing IT-related services or performing IT-related functions within Life Sciences industry Proven track record of managing enterprise-level clients and delivering measurable business outcomes. Strong leadership experience with ability to build and scale teams. Skills: Deep understanding of pharmaceutical/biotech market dynamics and regulatory environment. Exceptional written & verbal communication, negotiation, and executive presence. Analytical mindset with proficiency in CRM and customer success platforms Advantage Zensar We are a digital solutions and technology services company that partners with global organizations across industries to achieve digital transformation. With a strong track record of innovation, investment in digital solutions, and commitment to client success, at Zensar, you can help clients achieve new thresholds of performance. A subsidiary of RPG Group, Zensar has its HQ in India, and offices across the world, including Mexico, South Africa, UK and USA. Zensar is all about celebrating individuality, creativity, innovation, and flexibility. We hire based on values, talent, and the potential necessary to fill a given job profile, irrespective of nationality, sexuality, race, color, and creed. We also put in policies to empower this assorted talent pool with the right environment for growth. At Zensar, you Grow, Own, Achieve, Learn. Learn more about our culture: ***************************************** Ready to #ExperienceZensar? Begin your application by clicking on the ‘Apply Online' button below. Be sure to have your resume handy! If you're having trouble applying, drop a line to ******************.
$146k-196k yearly est. 2d ago
User Studies Practice Leader
Navixus (Formerly Eventus Solutions Group
Senior manager job in Fremont, CA
Reports to: CTO Do you have a background in Research and User Studies? We are hiring a Client facing practice leader / delivery head to manage large scale, global studies projects. This is an exciting role where you will work with industry leaders, high tech Clients, drive conversations around discovery and engage Clients with User Studies. Key Responsibilities (see below for additional details): Customer Management Study Planning and Management Team Leadership Regulatory Compliance and Approvals Training and Development Collaboration and Communication Strategic Planning Capability and GTM Study Site Selection / Setup / Organization Monitoring and Reporting Stakeholder Management Qualifications For Success: 20 years of Product Research, Marketing, User Studies, and / or Go To Market (GTM) Experience as a delivery head or practice leader responsible for revenue expansion Project Management experience (large global projects specific to product research, marketing, and or GTM) Global experience working with and managing cross-functional/matrixed teams Experience managing Clients / Customers P&L experience Training Program Development experience Experience working in a fast-paced environment where you are required to evolve project priorities Responsibilities breakdown: Customer Management: End-to-End ownership of customer deliverables / escalations / P&L Study Planning and Management: Coordinate with research scientists to understand study requirements and establish priorities. Oversee the user study design process and ensure alignment with project goals Team Leadership: Manage a team of Research Assistants and a Study Coordinator. Ensure effective allocation of team resources across various projects Regulatory Compliance and Approvals: Lead the process for study review and approval, including external compliance such as IRB, to uphold ethical standards and privacy regulations Training and Development: Develop comprehensive training programs for teams, including specialization in specific study types, to enhance skills and ensure high-quality research output Collaboration and Communication: Facilitate communication between team members and research scientists to ensure clarity of goals and methodologies. Address and resolve any issues that impact team performance or study progression. Collaborate with the broader customer organization to implement improvements and cover gaps Strategic Planning: Evaluate the Customer future user study needs and recommend strategic changes to overcome operational and scalability challenges Capability and GTM Build and develop newer capabilities for expansion of foot print for Tech M towards user studies area to drive larger revenue expansion Study Site Selection / Setup / Organization: Coordinate the availability and usage of sites with stakeholders and operations. Ensure spaces and equipment are available and setup timelines are feasible to execute studies Monitoring and Reporting: Track the progress of user studies, report on milestones and challenges, and adjust project timelines and strategies as necessary. Generate operational metrics and implement reporting as well as procedural improvements based on analysis Promoting Team Health: Foster a positive team environment that encourages professional growth and supports the overall health and well-being of team members Working in a fast-paced environment, with experience to adapt study planning and resource allocation swiftly in response to evolving project priorities Stakeholder Management - Working with Matrix organization to drive internal and external success Applicants can expect to make between $150,000 to $200,00 upon hire. Pay within this range will vary based upon experience, skills, certifications, education among other factors as required in the job description. In addition, this position is eligible for VP incentive bonus. Tech Mahindra also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). “Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at ADA_******************************.”
$150k-200k yearly 3d ago
Engagement Manager -Decision Science
Fractal 4.2
Senior manager job in Santa Rosa, CA
Engagement Manager - Decision Science Fractal is a strategic AI partner to Fortune 500 companies with a vision to power every human decision in the enterprise. Fractal is building a world where individual choices, freedom, and diversity are the greatest assets. An ecosystem where human imagination is at the heart of every decision. Where no possibility is written off, only challenged to get better. We believe that a true Fractalite is the one who empowers imagination with intelligence. Fractal has been featured as a Great Place to Work by The Economic Times in partnership with the Great Place to Work Institute and recognized as a ‘Cool Vendor' and a ‘Vendor to Watch' by Gartner. Please visit Fractal | Intelligence for Imagination for more information about Fractal. Fractal is looking for a proactive and driven Engagement Manager - Decision Science to join our Decision Science Consulting team in the Bay Area, CA. In this role, you will help power measurable outcomes for leading technology organizations, leveraging cutting-edge GenAI, Data Science, Engineering, and Behavioral Science capabilities. This is a perfect opportunity for someone who combines consulting-grade systems thinking, strong problem-solving, effective communication, and thought leadership to help our clients solve their most strategic business problems. The ideal candidate will fit well with our key values i.e. someone who is humble, hungry and smart. Key Responsibilities Serve as the primary point of contact for senior client stakeholders as strategic partner. Lead delivery of complex analytics and AI-driven programs, ensuring quality and timely outcomes. Proactively innovate solutions leveraging decision science, behavioral insights, and emerging AI capabilities. Foster collaboration across multi-disciplinary teams and drive delivery excellence. Identify opportunities to deepen client relationships and expand engagement scope. Contribute to thought leadership and practice growth initiatives. Core Requirements (Must Have) 10-14 years of experience in analytics consulting or decision science leadership roles. Proven ability to manage senior client relationships and deliver complex programs. Strong problem-solving mindset with first-principles thinking. Established subject matter expert in 1 or more of the following - data science, digital marketing, behavior science, GenAI, product management, software development with strong familiarity or interest in remaining fields Excellent communication and team leadership skills; ability to mentor and build high-performing teams. Culture fit: Humble, Hungry, Smart (HHS) with a collaborative approach. Preferred Skills (Good to Have) Familiarity with SQL and Python for problem-solving (hands-on). Exposure to consulting frameworks e.g. 5-whys, issue tree, prioritization matrix Exposure to project management frameworks e.g. agile, waterfall, scrum Exposure to product management concepts e.g. PRD, backlog grooming, user stories Experience in digital analytics, experimentation, and data-driven decision-making. Understanding of Adobe Analytics concepts and digital data structures. Exposure to standard ML techniques (e.g. regression, clustering, experimentation, forecasting). Interest in emerging GenAI applications and trends. Location Bay Area, CA (onsite ~3 days/week) Equal Opportunity Employer Fractal provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Pay The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Fractal, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: $120,000 to $185,000. In addition, for the current performance period, you may be eligible for a discretionary bonus. Benefits As a full-time employee of the company or as an hourly employee working more than 30 hours per week, you will be eligible to participate in the health, dental, vision, life insurance, and disability plans in accordance with the plan documents, which may be amended from time to time. You will be eligible for benefits on the first day of employment with the Company. In addition, you are eligible to participate in the Company 401(k) Plan after 30 days of employment, in accordance with the applicable plan terms. The Company provides for 11 paid holidays and 12 weeks of Parental Leave. We also follow a “free time” PTO policy, allowing you the flexibility to take time needed for either sick time or vacation.
$120k-185k yearly 2d ago
Manage of Scrum & Project Management
The Judge Group 4.7
Senior manager job in Elk Grove, CA
Must be able to hybrid to Elk Grove, CA Three Days a week. We're seeking an inspiring Manager to lead our Agile Scrum Masters and Project Managers. This role combines hands-on leadership with direct delivery responsibilities-serving as a Scrum Master or Project Manager for key initiatives-while driving best practices across teams. You'll coach and develop 6-8 direct reports, foster collaboration, and ensure timely, high-quality product and solution releases. Responsibilities: Lead and coach Scrum Masters and Project Managers to elevate team performance and delivery. Serve as Scrum Master or Project Manager for critical initiatives. Drive Agile and Project Management best practices across teams and leadership. Ensure transparency in planning, tracking, and reporting for stakeholders. Foster collaboration and continuous improvement across distributed teams. Adapt to changing priorities while consistently delivering high-quality outcomes. Requirements: BA/BS degree 4+ years in project management (technology/software delivery) 4+ years as Scrum Master (technology/software delivery) 3+ years managing direct reports Expertise in Agile methodologies and SDLC Proficiency with Jira, Confluence, SharePoint Strong facilitation and communication skills Certified Scrum Master (CSM) & PMP; advanced Scrum certifications preferred
$123k-180k yearly est. 1d ago
Project and Program Manager - Locals Preferred
Rootshell Inc.
Senior manager job in Santa Clara, CA
Hello All, Greetings from Rootshell Inc. Rootshell Enterprise Technologies Inc. is a recognized provider of professional IT Consulting services in the US. We are actively seeking Project and Program Manager for one of our client, Please share your resume with current location & full contact info Job Title:Project and Program Manager Location:Santa Clara, CA - Hybrid Description: Led cross-functional projects or teams to successful project completion. Familiarity with business systems: SFDC, SAP, Callidus, Steelbrick. Utilized Agile/Scrum methodologies in real-world project scenarios. Navigated and resolved complex project challenges or roadblocks. Engaged with senior stakeholders to understand and address strategic business needs. Collaborated with technical and non-technical teams in a tech-heavy environment. Played a role in introducing or adapting to new software tools or platforms in a business setting. Demonstrated adaptability in rapidly changing environments or unexpected project shifts. Successfully managed project risks and introduced preventive and corrective measures. With regards Naveen | Talent Acquisition Rootshell Enterprise Technologies Inc. *********************** | ********************
$106k-152k yearly est. 2d ago
Program Manager (ServiceNow PMO-Lead to Cash Transformation )
Net2Source (N2S
Senior manager job in Santa Clara, CA
Lead to Cash Transformation Key Responsibilities: Drive end-to-end program management activities including project planning, coordination, change control, and risk management to ensure successful delivery of transformation initiatives. Lead and oversee Lead to Cash (L2C) transformation projects or Sales Operations Transformation programs, ensuring alignment with business objectives and seamless integration across processes. Act as the central point of coordination between business stakeholders, enablement teams, and IT functions, fostering collaboration and clear communication. Monitor program progress, identify risks or issues, and implement mitigation strategies to maintain timelines, budgets, and quality standards. Prepare and deliver regular status updates, executive reports, and stakeholder communications to ensure transparency and alignment across the organization. Qualifications: Proven experience at B-level Demonstrated track record of successfully delivering Lead to Cash transformation programs across complex organizations. Strong knowledge of program management fundamentals including project coordination, governance, change control, and risk management. Excellent stakeholder management skills with the ability to influence and collaborate across business, enablement, and IT teams. Exceptional communication, presentation, and reporting skills to engage executive leadership and cross-functional teams. Best Regards, Bismillah Arzoo (AB)
$115k-162k yearly est. 1d ago
Retail Senior Store Manager
Fedex Office 4.4
Senior manager job in San Rafael, CA
The Senior Store Manager and Flagship Store Manager positions are critical to the successful operations of FedEx Office's largest and most impactful retail stores. You will run and grow your business while maintaining Purple Promise service, operational excellence and leading, developing and coaching your direct reports. Your leadership and passion for results allows the store team to provide solutions to our customers and reach the store financial goals. GENERAL DUTIES AND RESPONSIBILITIES: (This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive) Understand and model FedEx Office values to customers and team members Regularly spend time building and inspiring high performing teams by using FedEx Office tools, resources, effective judgment and decision-making in the selection, training, development, retention and performance management of your people Coach and teach your team and ensure they have the tools and information needed to support company goals and perform their jobs Regularly work with our largest accounts, complex customer needs and/or serve as a consultative partner to our host properties and commercial sales in the execution of work for our key customers Ensure an exceptional store experience that engages and retains customers and team members and supports the FedEx brand experience Take ownership of all store controls including but not limited to Standard Operating Procedures, financials, safety, security, scheduling and compliance with state and federal laws and system management through leadership and delegation Customarily and regularly improve all operational and store sales activities to ensure the store exceeds financial and customer experience targets Regularly practice independent judgment, self-management and effective decision-making in the performance of daily job duties including accounts receiveable, inventory reports, daily sales recaps and bank deposits Independently prioritize and accomplish multiple leadership tasks within established timeframes by effectively planning and managing workload, delegating work and supervising, monitoring and directing store leaders and other team members Share ideas and use Quality Improvement tools in order to improve the business MINIMUM QUALIFICATIONS AND REQUIREMENTS: Bachelor's Degree preferred Minimum High School or GED 4+ years of related (ex. retail, service, hospitality, military) experience, including 3+ years of supervisory experience Proficient in Microsoft Office tools including Word, PowerPoint, Outlook, and Excel ESSENTIAL FUNCTIONS: Ability to stand and/or to move about the store to manage the daily operations Ability to move and lift 55 pounds Ability, on a consistent basis, to bend/twist at the waist and knees Ability to travel as required in order to meet with customers, vendors, other team members, and/or related to other business necessities Ability, on a consistent basis, to maintain attention and concentration for extended periods of time Ability, on a consistent basis, to read and interpret documents and instructions from customers, vendors, and other team members Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members Ability, on a consistent basis, to perform work activities requiring cooperation and instruction Ability, on a consistent basis, to function in a fast-paced environment, managing multiple priorities Ability, on a consistent basis, to work within the appropriate level of independence Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position Preferred Qualifications: Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the salary information represents the job level minimum and the job level maximum. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement. Pay: $69,010.00 - $89,713.00 annually Additional Details: LA County: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act. FedEx complies with criminal history and Security Threat Assessment (STA) screening requirements defined by the Transportation Security Administration (TSA) for positions requiring security identification display area (SIDA) access, Department of Transportation (DOT) Federal Motor Carrier Safety Administration (FMCSA) regulations for commercial driving positions, Department of Defense Facility Security Office standard procedures in covered facilities, and all other laws, regulations, or executive orders, including those required by federal, state, or local government contract, or which the Attorney General determines to be essential for an employer to do business with an agency or department of the federal, state, or local government. Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science. Suggests areas for improvement in internal processes along with possible solutions. Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility. Applies Quality concepts presented at training during daily activities. Supports FedEx Office Quality initiatives. FedEx Office is an Equal Opportunity Employer including, Vets/Disability. Know Your Rights Pay Transparency FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email ***********************. FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate's criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia's fair chance hiring law. For more information, click here.
$69k-89.7k yearly 5d ago
Business Manager
West Coast Materials, Inc.
Senior manager job in Buena Park, CA
This role reports directly to the CFO and presents an exciting and unique opportunity for someone who is seeking a career in corporate finance or business administration. A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible. A successful candidate will provide support to administrative departments and management functions. xevrcyc They will work closely with leadership to oversee current operations and implement strategic initiatives.
$64k-125k yearly est. 1d ago
Senior Project Manager
Insight Global
Senior manager job in Burbank, CA
The ideal candidate will have experience in managing a project from start to finish. This candidate will be able to create a plan of action which will consider a fixed timeline and evaluate risks. This individual should also have experience managing people and be an effective communicator. REQUIRED SKILLS AND EXPERIENCE • 6+ years of experience leading high-performing, large-scale projects, including sensitive financial or operational initiatives along with compliance and security • Senior-level project management experience with end-to-end delivery: project roadmap creation, requirements gathering, execution, deployment, monitoring, analysis, and project delivery. • Experience managing software/IT projects and coordinating with development teams. • Oversee integration of accounting systems, call center systems, and other supporting platforms. • Experience managing projects consolidating transactional systems (e.g. pension plan system) • Ability to analyze and prioritize risks, distinguishing critical issues from minor challenges that could impact the roadmap. • Strong and vast technical depth understanding & previous experience leading projects around complex systems and modernization efforts • Strong leadership qualities demonstrated through decision-making, stakeholder influence, and team management (50 people across 4-5 teams and with executive level leadership). • Familiarity with accounting systems, call center systems, and enterprise technology platforms. • Business analysis skills to translate complex requirements into actionable plans. • Experience with Agile methodology (Scrum) and tools like Jira for tracking progress and reporting. • Comfortable making decisions under uncertainty and driving clarity in complex environments. • Bachelor's Degree NICE TO HAVE SKILLS AND EXPERIENCE • Background in pension plan or financial services. • Master's Degree
$105k-149k yearly est. 5d ago
Engagement Manager -Decision Science
Fractal 4.2
Senior manager job in Fremont, CA
Engagement Manager - Decision Science Fractal is a strategic AI partner to Fortune 500 companies with a vision to power every human decision in the enterprise. Fractal is building a world where individual choices, freedom, and diversity are the greatest assets. An ecosystem where human imagination is at the heart of every decision. Where no possibility is written off, only challenged to get better. We believe that a true Fractalite is the one who empowers imagination with intelligence. Fractal has been featured as a Great Place to Work by The Economic Times in partnership with the Great Place to Work Institute and recognized as a ‘Cool Vendor' and a ‘Vendor to Watch' by Gartner. Please visit Fractal | Intelligence for Imagination for more information about Fractal. Fractal is looking for a proactive and driven Engagement Manager - Decision Science to join our Decision Science Consulting team in the Bay Area, CA. In this role, you will help power measurable outcomes for leading technology organizations, leveraging cutting-edge GenAI, Data Science, Engineering, and Behavioral Science capabilities. This is a perfect opportunity for someone who combines consulting-grade systems thinking, strong problem-solving, effective communication, and thought leadership to help our clients solve their most strategic business problems. The ideal candidate will fit well with our key values i.e. someone who is humble, hungry and smart. Key Responsibilities Serve as the primary point of contact for senior client stakeholders as strategic partner. Lead delivery of complex analytics and AI-driven programs, ensuring quality and timely outcomes. Proactively innovate solutions leveraging decision science, behavioral insights, and emerging AI capabilities. Foster collaboration across multi-disciplinary teams and drive delivery excellence. Identify opportunities to deepen client relationships and expand engagement scope. Contribute to thought leadership and practice growth initiatives. Core Requirements (Must Have) 10-14 years of experience in analytics consulting or decision science leadership roles. Proven ability to manage senior client relationships and deliver complex programs. Strong problem-solving mindset with first-principles thinking. Established subject matter expert in 1 or more of the following - data science, digital marketing, behavior science, GenAI, product management, software development with strong familiarity or interest in remaining fields Excellent communication and team leadership skills; ability to mentor and build high-performing teams. Culture fit: Humble, Hungry, Smart (HHS) with a collaborative approach. Preferred Skills (Good to Have) Familiarity with SQL and Python for problem-solving (hands-on). Exposure to consulting frameworks e.g. 5-whys, issue tree, prioritization matrix Exposure to project management frameworks e.g. agile, waterfall, scrum Exposure to product management concepts e.g. PRD, backlog grooming, user stories Experience in digital analytics, experimentation, and data-driven decision-making. Understanding of Adobe Analytics concepts and digital data structures. Exposure to standard ML techniques (e.g. regression, clustering, experimentation, forecasting). Interest in emerging GenAI applications and trends. Location Bay Area, CA (onsite ~3 days/week) Equal Opportunity Employer Fractal provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Pay The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Fractal, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: $120,000 to $185,000. In addition, for the current performance period, you may be eligible for a discretionary bonus. Benefits As a full-time employee of the company or as an hourly employee working more than 30 hours per week, you will be eligible to participate in the health, dental, vision, life insurance, and disability plans in accordance with the plan documents, which may be amended from time to time. You will be eligible for benefits on the first day of employment with the Company. In addition, you are eligible to participate in the Company 401(k) Plan after 30 days of employment, in accordance with the applicable plan terms. The Company provides for 11 paid holidays and 12 weeks of Parental Leave. We also follow a “free time” PTO policy, allowing you the flexibility to take time needed for either sick time or vacation.
$120k-185k yearly 2d ago
User Studies Practice Leader
Navixus (Formerly Eventus Solutions Group
Senior manager job in San Francisco, CA
Reports to: CTO Do you have a background in Research and User Studies? We are hiring a Client facing practice leader / delivery head to manage large scale, global studies projects. This is an exciting role where you will work with industry leaders, high tech Clients, drive conversations around discovery and engage Clients with User Studies. Key Responsibilities (see below for additional details): Customer Management Study Planning and Management Team Leadership Regulatory Compliance and Approvals Training and Development Collaboration and Communication Strategic Planning Capability and GTM Study Site Selection / Setup / Organization Monitoring and Reporting Stakeholder Management Qualifications For Success: 20 years of Product Research, Marketing, User Studies, and / or Go To Market (GTM) Experience as a delivery head or practice leader responsible for revenue expansion Project Management experience (large global projects specific to product research, marketing, and or GTM) Global experience working with and managing cross-functional/matrixed teams Experience managing Clients / Customers P&L experience Training Program Development experience Experience working in a fast-paced environment where you are required to evolve project priorities Responsibilities breakdown: Customer Management: End-to-End ownership of customer deliverables / escalations / P&L Study Planning and Management: Coordinate with research scientists to understand study requirements and establish priorities. Oversee the user study design process and ensure alignment with project goals Team Leadership: Manage a team of Research Assistants and a Study Coordinator. Ensure effective allocation of team resources across various projects Regulatory Compliance and Approvals: Lead the process for study review and approval, including external compliance such as IRB, to uphold ethical standards and privacy regulations Training and Development: Develop comprehensive training programs for teams, including specialization in specific study types, to enhance skills and ensure high-quality research output Collaboration and Communication: Facilitate communication between team members and research scientists to ensure clarity of goals and methodologies. Address and resolve any issues that impact team performance or study progression. Collaborate with the broader customer organization to implement improvements and cover gaps Strategic Planning: Evaluate the Customer future user study needs and recommend strategic changes to overcome operational and scalability challenges Capability and GTM Build and develop newer capabilities for expansion of foot print for Tech M towards user studies area to drive larger revenue expansion Study Site Selection / Setup / Organization: Coordinate the availability and usage of sites with stakeholders and operations. Ensure spaces and equipment are available and setup timelines are feasible to execute studies Monitoring and Reporting: Track the progress of user studies, report on milestones and challenges, and adjust project timelines and strategies as necessary. Generate operational metrics and implement reporting as well as procedural improvements based on analysis Promoting Team Health: Foster a positive team environment that encourages professional growth and supports the overall health and well-being of team members Working in a fast-paced environment, with experience to adapt study planning and resource allocation swiftly in response to evolving project priorities Stakeholder Management - Working with Matrix organization to drive internal and external success Applicants can expect to make between $150,000 to $200,00 upon hire. Pay within this range will vary based upon experience, skills, certifications, education among other factors as required in the job description. In addition, this position is eligible for VP incentive bonus. Tech Mahindra also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). “Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at ADA_******************************.”
$150k-200k yearly 3d ago
Engagement Manager -Decision Science
Fractal 4.2
Senior manager job in San Jose, CA
Engagement Manager - Decision Science Fractal is a strategic AI partner to Fortune 500 companies with a vision to power every human decision in the enterprise. Fractal is building a world where individual choices, freedom, and diversity are the greatest assets. An ecosystem where human imagination is at the heart of every decision. Where no possibility is written off, only challenged to get better. We believe that a true Fractalite is the one who empowers imagination with intelligence. Fractal has been featured as a Great Place to Work by The Economic Times in partnership with the Great Place to Work Institute and recognized as a ‘Cool Vendor' and a ‘Vendor to Watch' by Gartner. Please visit Fractal | Intelligence for Imagination for more information about Fractal. Fractal is looking for a proactive and driven Engagement Manager - Decision Science to join our Decision Science Consulting team in the Bay Area, CA. In this role, you will help power measurable outcomes for leading technology organizations, leveraging cutting-edge GenAI, Data Science, Engineering, and Behavioral Science capabilities. This is a perfect opportunity for someone who combines consulting-grade systems thinking, strong problem-solving, effective communication, and thought leadership to help our clients solve their most strategic business problems. The ideal candidate will fit well with our key values i.e. someone who is humble, hungry and smart. Key Responsibilities Serve as the primary point of contact for senior client stakeholders as strategic partner. Lead delivery of complex analytics and AI-driven programs, ensuring quality and timely outcomes. Proactively innovate solutions leveraging decision science, behavioral insights, and emerging AI capabilities. Foster collaboration across multi-disciplinary teams and drive delivery excellence. Identify opportunities to deepen client relationships and expand engagement scope. Contribute to thought leadership and practice growth initiatives. Core Requirements (Must Have) 10-14 years of experience in analytics consulting or decision science leadership roles. Proven ability to manage senior client relationships and deliver complex programs. Strong problem-solving mindset with first-principles thinking. Established subject matter expert in 1 or more of the following - data science, digital marketing, behavior science, GenAI, product management, software development with strong familiarity or interest in remaining fields Excellent communication and team leadership skills; ability to mentor and build high-performing teams. Culture fit: Humble, Hungry, Smart (HHS) with a collaborative approach. Preferred Skills (Good to Have) Familiarity with SQL and Python for problem-solving (hands-on). Exposure to consulting frameworks e.g. 5-whys, issue tree, prioritization matrix Exposure to project management frameworks e.g. agile, waterfall, scrum Exposure to product management concepts e.g. PRD, backlog grooming, user stories Experience in digital analytics, experimentation, and data-driven decision-making. Understanding of Adobe Analytics concepts and digital data structures. Exposure to standard ML techniques (e.g. regression, clustering, experimentation, forecasting). Interest in emerging GenAI applications and trends. Location Bay Area, CA (onsite ~3 days/week) Equal Opportunity Employer Fractal provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Pay The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Fractal, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: $120,000 to $185,000. In addition, for the current performance period, you may be eligible for a discretionary bonus. Benefits As a full-time employee of the company or as an hourly employee working more than 30 hours per week, you will be eligible to participate in the health, dental, vision, life insurance, and disability plans in accordance with the plan documents, which may be amended from time to time. You will be eligible for benefits on the first day of employment with the Company. In addition, you are eligible to participate in the Company 401(k) Plan after 30 days of employment, in accordance with the applicable plan terms. The Company provides for 11 paid holidays and 12 weeks of Parental Leave. We also follow a “free time” PTO policy, allowing you the flexibility to take time needed for either sick time or vacation.
$120k-185k yearly 2d ago