Reports to: General Manager
Company: Muinzer
Muinzer is a private equity-style real estate investment platform focused on student housing assets located adjacent to high-growth public universities across the United States. With a 20+ year track record of delivering superior risk-adjusted returns, Muinzer owns and operates institutional-scale student housing properties near Purdue University, University of Tennessee, Auburn University, and others. The firm is vertically integrated, execution-focused, and backed by institutional capital. Muinzer has offices in Los Angeles, Chicago, West Lafayette, Knoxville, and Auburn.
Position Overview
The Assistant General Manager (AGM) plays a critical supporting role in the daily management and operational success of a Muinzer student housing community in Auburn. The AGM is responsible for assisting the General Manager in driving leasing performance, resident satisfaction, team leadership, and overall property excellence. This is a hands-on, customer-facing role ideal for an operations-minded leader with strong interpersonal skills, attention to detail, and the ability to thrive in a fast-paced, student-centric environment.
Key Responsibilities
Leasing & Marketing Support
Support the GM in executing and optimizing the property's leasing strategy to achieve occupancy and rent goals.
Assist with lead follow-up, tours, lease execution, and CRM management.
Monitor leasing traffic, source effectiveness, and resident conversion performance daily.
Help manage on-campus and digital outreach campaigns targeted toward the student demographic.
Resident Experience & Retention
Serve as a secondary point of contact for resident concerns, ensuring timely and professional responses.
Help coordinate resident events, social programming, and move-in/move-out operations.
Promote a culture of responsiveness, respect, and hospitality across the community.
Operations & Property Management
Assist with day-to-day operational tasks including rent collection, delinquency follow-up, key control, and unit inspections.
Help manage maintenance requests and vendor communications, ensuring quick resolution and high standards.
Conduct regular property walks to identify maintenance, curb appeal, or compliance issues.
Team Collaboration
Support GM in training and supervising leasing agents, front desk personnel, and maintenance team members.
Help onboard new employees and ensure consistency with Muinzer's operational standards and dress code policies.
Promote clear communication and positive team culture across all departments.
Reporting & Compliance
Maintain accurate records in property management software (e.g., Yardi, Entrata, RealPage).
Assist with preparation of weekly leasing and financial performance reports.
Support GM with administrative and compliance tasks as needed.
Qualifications
1-3 years of experience in student housing, multifamily, or hospitality operations; leasing experience strongly preferred.
Proven track record of customer service and team collaboration in a fast-paced environment.
Familiarity with leasing platforms, CRMs, and/or property management systems (e.g., Yardi, RealPage, Entrata).
Highly organized, self-motivated, and proactive in problem solving.
Strong communication skills-written, verbal, and interpersonal.
Bachelor's degree preferred; CAM or similar certifications a plus.
Ability to work flexible hours including weekends, evenings, and turnover/move-in periods.
Compensation & Benefits
Competitive base salary
Performance-based bonus opportunity
Health, dental, and vision insurance
401(k) with company match
Paid time off and holidays
Career growth opportunities within Muinzer's national platform
Muinzer is proud to be an Equal Opportunity Employer.
$41k-60k yearly est. 2d ago
Looking for a job?
Let Zippia find it for you.
Senior Restaurant & Operations Manager
Daveandbusters
Senior manager job in Columbus, GA
THE SENIORMANAGER: provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results for selected front-of-house or back-of-house areas under the guidance of the General Manager.
What we are looking for!
You love working in a fast-paced, multi-faceted restaurant/entertainment scene
You can communicate with the team members and guests in a way that inspires FUN!
You thrive on instant satisfaction! There's nothing better than improving someone's experience or encouraging your team to elevate their performance
You have never met a goal you can't beat
You can handle 100K days while walking five miles a shift & working an average of 50-hour work weeks
The ability to oversee all aspects of the business - from the most minor details to the big picture
Requirements:
21+ years of age
5+ years of Restaurant/Hospitality Experience
Proficient in managing the cost of goods sold and labor
Strong business acumen
Ability to lead a team to create a memorable guest experience
The ability to work weekends, nights and holidays
Not afraid to work in a fast-paced, noisy environment with distracting conditions
What will you be doing daily?
Promote positive team member relations, including effective delegation of managerial duties and fostering high staff morale
Analyze financial reports and develop action plans to grow revenue and control costs in order to meet or exceed annual budgets
Ensure the execution of staff training programs
Ensure staffing levels and management coverage are appropriate to meet the needs of the business and maximize the customer experience
Deliver an unparalleled guest experience through the best combination of food, drinks, and games
Maintain a safe and secure environment for all guests and staff
Continuously improves operational execution through attention to detail and adherence to operating standards and procedures
PERKS!
Competitive salary
Quarterly bonus program
Health, Dental, Vision, Long & Short-term Disability
Employee Assistance Program
Buster's Legacy Fund (Supports team members during difficult times)
401K matching plan
FREE food
FREE gameplay
Large leadership team = multiple managers per shift
FUN work environment
Grow your career!
Two FUN brands (Dave & Buster's and Main Event Entertainment) under one roof = Double the growth opportunities
Dave & Buster's Inc./Main Event Entertainment is an Equal Opportunity Employer
Salary Range:
60889
-
71636
We are an equal opportunity employer and participate in E-Verify in states where required.
$93k-140k yearly est. Auto-Apply 8d ago
REVELxp - Deputy General Manager, Auburn University
Revelxp
Senior manager job in Opelika, AL
Description:
REVELXP is a premier sports hospitality company. We work with hundreds of college and professional teams and major sporting events to deliver exceptional fan experiences, including full-service tailgates, premium hospitality events and exclusive ticket packages. In addition to managing fan experience offerings, we also provide comprehensive hospitality solutions to our team and event partners with event staffing, event management, premium hospitality management and venue installations.
We are growing at a rapid pace and are looking for goal-oriented, purpose driven, high-energy individuals to join our team!
We created REVELXP to reimagine and redefine game day with memory-making experiences that ignite fan passion, drive attendance, and build loyalty for sports and entertainment brands across the world. We believe that sports play a powerful, community building part in society and we work with the purpose of amplifying the social experience around gameday.
This is why jobs here at REVELXP offer countless ways to create memorable experiences - from hospitality to operations to revenue generation. Our fast-paced, fun environment is what helps us create true partnerships with the professional sports properties we work alongside. The REVELXP team seeks to grow with innovative self-starters who want to be a part of reshaping fan experiences across the nation. We operate along a core set of values that set us apart in how we work and who is a great fit for our team: service, entrepreneurship, and joy.
JOB DESCRIPTION
As the Deputy General Manager, you will report to and support the General Manager in executing company objectives at assigned properties. The Deputy General Manager will be responsible for managing daily operations and expanding local business to achieve business goals and maximize profitability. Responsibilities include overseeing and implementing specific objectives for a property or group of properties, building and maintaining external relationships, acting as a strong deputy in the absence of the GM, and ensuring company standards are upheld.
To excel as an Deputy General Manager, one must exhibit self-motivation and strong management skills, ensuring seamless operations and meeting revenue targets. Ultimately, a top-notch Deputy General Manager should perform effectively in high-pressure environments and exhibit excellent problem-solving and decision-making abilities.
DUTIES AND RESPONSIBILITIES
Primary duties to include, but not limited to the following:
SALES:
Oversight of revenue related activities (tailgates and event rentals), including developing and executing local sales strategies and prospecting new leads.
Active participant in revenue generation including outbound sales, inbound sales, in-person meetings and community development initiatives.
Ownership and growth of relationships with university partners across multiple departments and full-season buyers.
Determining details for areas of oversight to include in the guest communication plan for all tailgate and event rental clients to ensure client satisfaction.
Maintain an intimate familiarity with all financial records and key performance metrics to provide actionable insights to leadership.
Responsible for managing Accounts Payable and Receivable for all accounts under your purview, including constant tracking and reporting.
Negotiate and design event rental and tailgate special events
OPERATIONS:
General
Manage and improve current systems including but not limited to quality control, maintenance, inventory and process management and document control.
Tracking and speaking to a budget of expenses under your oversight.
Acting as the next in line to answer immediate questions or needs from partners or staff in the absence of the General Manager.
Embracing and promoting positive improvements and company initiatives with a mindset of continuous improvement.
Ensuring compliance with company-wide initiatives and processes/improvements
Representing REVELXP by managing community relations with customers, university administration, and athletic department.
Event Management
Sourcing and managing relationships with key vendors, including rental and food and beverage partners.
Overseeing areas of oversight on game day to ensure customer and client satisfaction.
Making quick problem-solving decisions.
Serving as an event lead in the absence of a general manager or event manager, overseeing all aspects of event day from open to close, including load-in, client support, vendor management, staff training, and load-out.
Visit and perform “tent touches” with tailgate guests to build and sustain relationships.
Tailgate guest problem resolution before, on and after game day.
Requirements:
DEPUTY GENERAL MANAGER REQUIREMENTS:
Degree in business administration or similar.
Great interpersonal and communication skills.
Strong problem-solving abilities.
Good observation skills.
An ability to deliver constructive criticism.
Computer literate and basic Math skills.
An ability to identify weaknesses and provide coaching where necessary.
$71k-112k yearly est. 5d ago
REVELxp - Deputy General Manager, Auburn University
Teall Sports & Entertainment
Senior manager job in Opelika, AL
ABOUT REVELXP REVELXP is a premier sports hospitality company. We work with hundreds of college and professional teams and major sporting events to deliver exceptional fan experiences, including full-service tailgates, premium hospitality events and exclusive ticket packages. In addition to managing fan experience offerings, we also provide comprehensive hospitality solutions to our team and event partners with event staffing, event management, premium hospitality management and venue installations.
We are growing at a rapid pace and are looking for goal-oriented, purpose driven, high-energy individuals to join our team!
We created REVELXP to reimagine and redefine game day with memory-making experiences that ignite fan passion, drive attendance, and build loyalty for sports and entertainment brands across the world. We believe that sports play a powerful, community building part in society and we work with the purpose of amplifying the social experience around gameday.
This is why jobs here at REVELXP offer countless ways to create memorable experiences - from hospitality to operations to revenue generation. Our fast-paced, fun environment is what helps us create true partnerships with the professional sports properties we work alongside. The REVELXP team seeks to grow with innovative self-starters who want to be a part of reshaping fan experiences across the nation. We operate along a core set of values that set us apart in how we work and who is a great fit for our team: service, entrepreneurship, and joy.
JOB DESCRIPTION
As the Deputy General Manager, you will report to and support the General Manager in executing company objectives at assigned properties. The Deputy General Manager will be responsible for managing daily operations and expanding local business to achieve business goals and maximize profitability. Responsibilities include overseeing and implementing specific objectives for a property or group of properties, building and maintaining external relationships, acting as a strong deputy in the absence of the GM, and ensuring company standards are upheld.
To excel as an Deputy General Manager, one must exhibit self-motivation and strong management skills, ensuring seamless operations and meeting revenue targets. Ultimately, a top-notch Deputy General Manager should perform effectively in high-pressure environments and exhibit excellent problem-solving and decision-making abilities.
DUTIES AND RESPONSIBILITIES
Primary duties to include, but not limited to the following:
SALES:
* Oversight of revenue related activities (tailgates and event rentals), including developing and executing local sales strategies and prospecting new leads.
* Active participant in revenue generation including outbound sales, inbound sales, in-person meetings and community development initiatives.
* Ownership and growth of relationships with university partners across multiple departments and full-season buyers.
* Determining details for areas of oversight to include in the guest communication plan for all tailgate and event rental clients to ensure client satisfaction.
* Maintain an intimate familiarity with all financial records and key performance metrics to provide actionable insights to leadership.
* Responsible for managing Accounts Payable and Receivable for all accounts under your purview, including constant tracking and reporting.
* Negotiate and design event rental and tailgate special events
OPERATIONS:
* General
* Manage and improve current systems including but not limited to quality control, maintenance, inventory and process management and document control.
* Tracking and speaking to a budget of expenses under your oversight.
* Acting as the next in line to answer immediate questions or needs from partners or staff in the absence of the General Manager.
* Embracing and promoting positive improvements and company initiatives with a mindset of continuous improvement.
* Ensuring compliance with company-wide initiatives and processes/improvements
* Representing REVELXP by managing community relations with customers, university administration, and athletic department.
* Event Management
* Sourcing and managing relationships with key vendors, including rental and food and beverage partners.
* Overseeing areas of oversight on game day to ensure customer and client satisfaction.
* Making quick problem-solving decisions.
* Serving as an event lead in the absence of a general manager or event manager, overseeing all aspects of event day from open to close, including load-in, client support, vendor management, staff training, and load-out.
* Visit and perform "tent touches" with tailgate guests to build and sustain relationships.
* Tailgate guest problem resolution before, on and after game day.
Requirements
DEPUTY GENERAL MANAGER REQUIREMENTS:
* Degree in business administration or similar.
* Great interpersonal and communication skills.
* Strong problem-solving abilities.
* Good observation skills.
* An ability to deliver constructive criticism.
* Computer literate and basic Math skills.
* An ability to identify weaknesses and provide coaching where necessary.
$71k-112k yearly est. 6d ago
Service Manager
Automated Door Ways
Senior manager job in Columbus, GA
Job Description
Automated Door Ways
Automated Door Ways has been an industry leader in pedestrian door and entrance solutions for the last two decades. Headquartered in Columbus, GA, we service customers in Florida, Georgia, and Alabama with our distributed technician network. Our vision behind the company is reflected in our name, Automated Door Ways. We are dedicated to serving our customers - the reason we kept Door and Ways two separate words is because we focus on the needs of the customer and provide the perfect solution to fit the job. We find "ways" to create or improve upon existing structures so that our customers will have the perfect solution for their business.
SERVICE MANAGER
ADW (Automated Door Ways) - Columbus, Georgia
Reports to: Branch Manager
ABOUT THE ROLE:
We're seeking an experienced Service Manager to oversee daily service operations for our Columbus, GA commercial door and hardware business. This role owns service department coordination including dispatch management, service quoting, parts ordering, third-party portal management, and customer communication. You'll work closely with field technicians across Georgia, Florida, and Alabama territories to ensure efficient service delivery and customer satisfaction.
This position requires strong organizational skills, technical aptitude with commercial door systems, and the ability to manage multiple priorities in a fast-paced service environment. The ideal candidate excels at coordinating between office and field operations while maintaining high service quality standards.
KEY RESPONSIBILITIES:
Service Dispatch and Coordination:
Work with Service Coordinator to manage daily service dispatch board and technician scheduling across multi-state territory. Monitor service call intake and prioritize work based on customer SLA requirements, territory coverage, and technician capability. Coordinate morning parts staging and technician pickup to enable efficient field operations. Review and update scheduling system throughout the day to ensure accurate status coding and work prioritization. Maintain communication with field technicians regarding job assignments, parts needs, and customer requirements.
This role will require significant after-hours and emergency service management. The service manager is available for customers and technicians in an emergency capacity and is responsible for ensuring high quality after-hours service for customers.
Service Quoting and Customer Communication:
Create accurate service quotes for repair work, replacement parts, and labor. Follow up on outstanding quotes to drive conversion and project completion. Communicate with customers regarding service timelines, pricing, and scope clarifications. Handle customer inquiries and service-related questions during business hours. Maintain professional relationships with key accounts and priority customers.
Parts Coordination and Purchase Orders:
Oversee the creation of purchase orders for service department parts and materials. Coordinate with vendors regarding pricing, availability, and delivery timelines. Manage the tracking of parts orders and ensure work order statuses are updated in the system when parts are on order. Collaborate with warehouse and purchasing staff on inventory receiving and parts staging for technician pickup. Support technicians with parts identification, vendor coordination, and quote reconciliation during and after business hours part needs.
Third-Party and Portal Management:
Monitor and manage service requests from third-party customer portals including Service Channel, TrueSource, and other major platforms. Review portal submissions daily for new work opportunities. Oversee entering of approved service quotes into customer portals. Verify and manage Not-To-Exceed (NTE) amounts for portal-based work. Coordinate with customers and portals to secure NTE increases when repair costs exceed authorized amounts.
Service Department Administration:
Review technician service notes in field service software and ensure proper coding for accurate reporting. Maintain service department documentation and filing systems.
Office Operations Support
Provide backup phone coverage for customer calls during business hours. Support general office operations as needed during peak periods. Participate in daily office coordination and communication with other departments. Maintain organized workspace and contribute to professional office environment.
REQUIRED QUALIFICATIONS;
Experience:
3+ years in service coordination, dispatch, or office management role in service-based business. Commercial door, construction trades, or facility maintenance background strongly preferred. Experience with service quoting, parts ordering, and vendor coordination. Familiarity with third-party customer portals and NTE-based service work valued.
Skills and Competencies:
Strong organizational skills with ability to manage multiple priorities simultaneously. Excellent written and verbal communication skills for customer and technician interaction. Proficiency with computer systems including scheduling software, ERP systems (NetSuite/MSI preferred), and Microsoft Office. Detail-oriented with strong accuracy in quoting, pricing, and purchase order creation. Problem-solving mindset with ability to coordinate solutions between office and field. Customer service orientation with professional demeanor.
Technical Knowledge:
Understanding of commercial door systems, hardware, and automatic door products. Familiarity with parts catalogs, vendor systems, and industry suppliers. Knowledge of service pricing models including labor rates, parts markups, and travel charges. Basic understanding of field service operations and technician workflows.
WORKING CONDITIONS:
Office-based position in Columbus, GA with standard business hours Monday through Friday, 8:00 AM to 5:00 PM. Some availability after-hours and weekend work required. Fast-paced environment requiring ability to respond to changing priorities throughout the day.
COMPENSATION AND BENEFITS:
Competitive salary commensurate with experience. Comprehensive benefits package including health insurance, retirement plan, paid time off, and professional development opportunities. This role is part of the PDS (Piedmont Door Solutions) family of companies, backed by Cobalt Service Partners.
TO APPLY:
Please submit resume and cover letter outlining relevant service coordination experience, particularly experience with commercial door systems, service quoting, and parts management.ADW/PDS is an equal opportunity employer committed to diversity and inclusion in the workplace.
$47k-81k yearly est. 19d ago
Senior Manager Services
ACI Worldwide 4.7
Senior manager job in Gay, GA
Join the Team Making Possibilities Happen If you've ever used an ATM, paid a bill through your phone, sent money to a friend or shopped online, chances are your transaction was safeguarded and processed using our software. Now it's your turn to serve the payment needs of organizations and people the world over.
Job Summary:
The Sr Mgr, Services is responsible for the development and implementation of ACI products & solutions as contracted by assigned customers. Lead a solution delivery team comprised of a cross functional resources (i.e. project managers, solution architects, technical consultants, custom and quality engineering) through the complete implementation lifecycle, from pre-sales through transition to production support. Performance is measured by the delivery of customer solutions on schedule, within budget, with expected quality and customer satisfaction. In addition, the Manager, Implementation Services will grow and develop the team by leveraging the Technology Competence Center, Project Management Competency Center and other ACI training initiatives.
Job Responsibilities:
* Act as transformation leader to drive change, optimization and energize the organization.
* Responsible for the end-to-end customer implementation lifecycle; all engagements must adhere to ACI implementation standards and performance measurements.
* Responsible for delivering to assigned projects budget; awareness of company P&L's and how the performance of the team impacts the financial measurements (e.g. revenue backlog and deferred expense) of the business.
* Responsible for hiring, coaching, mentoring and developing a multi-disciplined team across all delivery functions.
* Responsible for resource management practices and accurate forecast of resource capacity requirements for all team members reporting into or assigned to the delivery team. Proactive execution of resource management practices to mitigate potential constraints or surplus.
* Provide guidance and leadership to achieve efficient, flawless implementation execution and quality deliverables for all assigned customers.
* Support Sales and the Program Management team in negotiating, administering and closing services and solutions contracts with assigned customers, including approval of professional services bids prior to release by Sales to the Customer.
* Implement intelligent and efficient use of ACI methodologies and project management best practices to achieve consistent repeatable quality service delivery.
* Increase the team's industry knowledge and use of ACI products to solve business problems in company targeted vertical markets.
* Drive collaboration and partnership with cross-function teams; specifically foster close working relationships with Program Management, Sales and Technology.
Knowledge, Skills and Experience required for the job:
* Bachelor's degree or equivalent experience.
* 5 years managing an implementation team delivering complex custom software solutions.
* Management experience required.
* Payments industry knowledge.
* Extensive customer-facing experience.
Work Environment:
* Standard work environment
* Majority of time spent on PC (Phys. Req.)
Benefits: In return for your expertise, we offer growth, opportunity, and a competitive compensation and benefits package in a casual work environment.
Are you ready to help us transform the world of electronic payments? To learn more about ACI Worldwide, visit our web site at ******************** Job ID (Requisition #16669)
ACI Worldwide is an AA/EEO employer in the United States, which includes providing equal opportunity for protected veterans and individuals with disabilities, and an EEO employer globally
#LI-LF1
#LI-Hybrid
$100k-134k yearly est. 60d+ ago
One and Only Fitness Consulting Marketing Director
One and Only Fitness Consulting
Senior manager job in Columbus, GA
We are
One and Only Fitness Consulting
, headquartered in Columbus, GA! We implement systems to manage and operate health clubs across the southeast. We are an upbeat team and passionate about helping others grow, so we are very excited about our own growth and the need for a Marketing Director! In this position, we are looking for the following:
Create, design, and implement a yearly marketing calendar that encompasses member sales and retention;
Work with club managers to ensure the implementation of the marketing strategy;
Develop a brand strategy;
Propose and present an annual marketing budget;
Create and manage a calendar of events;
Continually review changes to the market, consumer trends and the activities of competitors, adjusting the marketing plan if necessary;
Provide tools and materials to enable the sales team to function effectively;
Manage and refine the organization's social media presence;
Report on the effectiveness of marketing campaigns;
Identify new business opportunities;
Negotiate with media agencies and secure agreements on the production of promotional materials.
Key skills
Web Design: Keep the social media presence fresh.
Strong project management: You will oversee the marketing plan and guide it to completion.
Leadership and influencing: The role of a marketing director is a creative one, so it's crucial that you present yourself as a good communicator.
Data analysis: The role calls for continual analysis of market trends and the positioning of competitors. This analysis provides the foundation for marketing strategies. Much of this analysis is done by drilling down into data around customer behavior and experiences, so you need to be up to speed on these techniques.
We look forward to meeting you! Compensation: $30,000-$60,000
$30k-60k yearly Auto-Apply 60d+ ago
Interim Service Manager
Flint Equipment Company 3.8
Senior manager job in Americus, GA
Flint Equipment Company is a leading John Deere equipment dealer of the southeastern United States. Flint Equipment has 8 locations operating throughout Georgia. Flint is committed to providing customers with unparalleled equipment service and solutions.
We have an opening for an Interim Service Manager in Americus, GA. This position will manage service operations within the dealership to maximize return on investment by optimizing service department processes to ensure internal and external customer satisfaction. Grows profitable service labor sales and exercises disciplined expense control. Attracts, retains, and effectively engages department personnel.
Position Specifics:
Department: Service
Reports to: Branch Manager or District Manager
Supervises: Service Admin/Writers, Service Technicians & Staff
Jos Status: Exempt
Essential Functions:
Develops, communicates, enforces and monitors effective Service Department processes to ensure internal and external customer satisfaction
Creates annual Service Department goals and budget, in alignment with the organization's financial and operational objectives
Develops and executes Service Department marketing plan and monitors monthly to ensure achievement of departmental goals
Coordinates customer clinics, field days, and related promotional events
Submits all service warranty and Product Improvement Program claims within the required timeframe to receive maximum credit
Schedules and assigns jobs and work areas to employees in the Service Department according to their skills and knowledge
Reviews work orders for completeness and accuracy prior to customer billing
Ensures all departmental tools, equipment, and vehicles are in good working order
Manages recruiting, staffing and employee development activities for employees reporting to this position
Experience, Education, Skills and Knowledge:
3+ years' experience in Service Department operations
Ability to use standard desktop load applications such as Microsoft Office and internet functions
Ability to write and speak effectively to individuals and groups
Familiar with John Deere and competitive products
Basic understanding of financial principles relative to Service Department operations
Ability to analyze and interpret internal reports
Ability to work extended hours and weekends
Excellent customer service skills
High School Diploma or equivalent experience
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
$47k-72k yearly est. Auto-Apply 3d ago
Service Lane Manager - AT Hyundai of Auburn
Allen Turner Automotive 3.9
Senior manager job in Auburn, AL
Now Hiring: Experienced Automotive Service Advisor
Allen Turner Hyundai of Auburn
Are you a high-performing Service Advisor ready to take the next step in your automotive career? Allen Turner Hyundai of Auburn is seeking a driven, customer-focused professional who excels in the service drive, builds lasting relationships, and understands how to maximize both customer satisfaction and profitability.
Join one of the region's top-performing automotive groups and work in an environment that values leadership, teamwork, and career growth.
Benefits
Medical, dental, and vision insurance
Long and short-term disability and life insurance
Matching 401(k) plan and profit sharing
Paid vacation and holidays
5-day work week
Employee vehicle purchase program
Regular employee events and recognition (service awards, holiday parties, food truck Fridays, and more)
Friendly, professional, and team-oriented work environment
Opportunities for career growth and advancement
Job Duties
Oversee service orders and flow of the Drive Lane to ensure customers receive prompt, courteous, and effective service
Take ownership of the customer experience by performing tasks that leave a positive, lasting impression
Provide concierge-style support for owner inquiries, in person or by phone, to ensure smooth handling
Ensure technician time is consistently sold and maximized for service revenue
Distribute repair work efficiently among technicians
Answer technical questions regarding vehicle issues, warranties, repairs, and services
Maintain Customer Happiness scores at or above company standards
Assist in diagnosing vehicle problems and ordering necessary parts and tools
Oversee warranty claim processing and help train and supervise service department staff
Set schedules and assign tasks within the service department
Reinforce company policies and uphold operational standards
Promote compliance with all applicable laws and regulations
Maintain strong relationships with factory representatives and promote positive employee morale
Collaborate with upper management on hiring decisions and disciplinary actions within the department
Qualifications
Minimum 2-3 years of Service Advisor experience at a dealership or high-volume repair facility
Strong knowledge of vehicle systems, diagnostics, and service processes
Excellent customer service and communication skills
Positive, professional attitude with a strong work ethic
Proven ability to manage and mentor others
Strong organizational and time management skills
Well-groomed, professional appearance
Demonstrated record of service and sales success
High CSI (Customer Satisfaction Index) results and customer retention history
Valid driver's license with a clean driving record
Must be able to satisfactorily pass a pre-employment background check and drug screening
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
$52k-87k yearly est. 12d ago
Center Manager-8802
Fullspeed Automotive
Senior manager job in Opelika, AL
Summary/Objective: The Center Manager is responsible for overseeing a FullSpeed Automotive facility to ensure it delivers the highest operational standards and excellent customer experiences. The Center Manager creates an environment ensuring customer service expectations are met, drives accountability, sales goals, controlling costs, and managing profitability. They also ensure that the Center team members are trained and technically proficient, while maintaining workplace safety, maintenance standards and assistance in building a culture of teamwork and customer service.
Duties and Responsibilities
* Preferably 1-2 years in Automotive Retail Management and 2-3 years managing people.
* Engage customers by building relationships that make them feel like guests in our location.
* Attract and manage local fleet businesses, while taking care of our local customers.
* Meet or exceed sales goals daily by completing accurate vehicle health checks and using FSA tool systems provided for every customer.
* Ability to complete computerized work schedules, performance plans, opening and closing procedures with ease.
* Control shop costs including parts/equipment, operational expenses, and labor.
* Build and lead a team of engaged, service-oriented techs and mechanics, including hiring the right people and fostering a service-driven environment.
* Oversee daily operations, service bay organization, store readiness and inventory management.
* Acts a go getter- deliver results but always wanting to do more for the customer and your team.
* Proficient in technology and capable of using our computer systems.
* Pit Crew Certified (internal candidates)
* Results-driven using strong business acumen skills and understanding of the basics of P&L management. Strong logical and business acumen skill set and mathematical common sense.
* Ability to deliver exceptional customer experience with honesty, humility and integrity.
* Having an Owner Mentality while running your store and caring for your teammates and guests you focus on the overall outcome with understanding that this is a hands-on job.
* Ability to adapt to the constantly changing demands of the automotive service industry, flexibility to meet the customers' needs.
* Maintains a continuous strong store presence, including weekends, non-traditional workday hours. This requires a lot of time on your feet, with bending or leaning over in many angles several times a day.
* Implement and maintain safety protocols to ensure a secure and hazard-free workplace, including compliance with OSHA standards and conducting regular safety training and inspections. Safety is not just a priority; it is a part of our foundational success.
* Monitor and enforce security measures to protect company assets, customer vehicles, and the overall facility.
* Ensure company safety, environmental, and employment standards in accordance with local and national governance.
Why join us?
* Medical, Dental and Vision Insurance
* Short-Term Disability
* Long-Term Disability
* Employer Paid Life Insurance
* Paid time off
* 401(k) (with employer match)
* Bonus Plan
* Employee Discount Program
* Growth Opportunities
* Disclaimer:
The above is meant to describe the general nature and level of work being performed; it is not intended to be construed as an comprehensive list of all responsibilities, duties and skills required for the position.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State laws.
Requirements are representative of minimum levels of knowledge, skills, and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an "at-will" basis.
FullSpeed Automotive is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, pregnancy, age, sexual orientation, gender identity, marital status, protected veteran status, medical condition or disability, or any other characteristic protected by law.
$39k-69k yearly est. 15d ago
General Manager
Victra 4.0
Senior manager job in Columbus, GA
You will have a high level of accountability for all retail store functions and for communicating and implementing the company vision through directing the day-to-day activities of the entire store staff. You will be driving for high-performance results within a fast-paced, demanding solutions sales environment and focusing on optimizing customer and employee experience are at the forefront of your responsibilities. Also, you will act as a mentor for your Assistant General Manager. You will also complete trainings and attend weekly sales leadership calls. You will drive our business forward by always motivating your team to do their best in every guest interaction.
* Building, developing, and mentoring your sales team.
* Working through teams to teach, coach and follow our sales process with Every Guest Every Time
* Attracting and retaining top caliber employees.
* Brand advocate for Victra
* Providing ongoing sales training and support for your team to exceed sales, retention, quality, and service objectives.
* Engaging in sales strategy development to ensure our products and services are effectively showcased throughout the store.
* Ensure store employees meet and/or exceed defined, monthly success measurements and complete assigned training on time, and fully.
* Developing and implementing sales tools and initiatives.
* Maintaining the performance of your store by running retail inventory compliance.
* Engaging in business operations including budgeting, forecasting, analyzing and providing sales reports.
* Thinking of innovative ways to drive traffic in stores and capitalizing on existing customer base.
* Own store success and take ownership for store employees' work-related needs, store leadership, staffing and scheduling, maintaining labor controls, marketing, loss prevention and all other store functions.
* Owning all guest escalations and providing a timely resolution.
* Clearly communicating company objectives and priorities to team members and providing timely follow up.
* Staying up to date with new sales promotions and ensuring they are providing our guests with a complete solution to meet their current and future needs.
Here's what we can offer you in exchange for your world-class work:
* Paid Training
* Premium Health, Dental, and Vision Insurance
* Paid Maternity Leave
* 401K Match
* Tuition Reimbursement
* 50% off Verizon Service
* VNation Disaster Relief
* Referral Bonus
* Frequent Contests
* Career Advancement Opportunities
Compensation
Base Pay: $43,888.00
Pay rates include base pay at the above rate, with the opportunity to earn a monthly General Manager bonus. The average #all-in pay is $83216 per year for this role.
What we are looking for...
You thrive in a sales environment and sharing this energy with a team that you can develop and motivate excites you most. You set the bar high when it comes to achieving goals, and you know how to motivate others to help you get there. You're open to new ideas, relate well with a variety of different people and are attuned to the needs of others to ensure that they can perform at their best. You know you've succeeded when your team is delivering.
You will need to have:
* 1- 3 years of experience in a retail sales environment, 2 years in a leadership/supervisory role
* Management experience in a commissions-based sales environment.
* Proven track record of achieving challenging team and individual sales goals.
* Balanced multiple opposing priorities in a multifaceted environment.
* Set goals, evaluated performance, and developed a high performing team.
* Basic interview skills and enhanced staffing knowledge.
* High school diploma or GED.
* One or more years of customer service, preferably in a retail or sales environment.
* Willingness to work evenings, weekends, holidays, November through December, and/or during peak vacation periods.
* At least 18 years of age
* Legally authorized to work in the United States
Physical Requirements
* Ability to lift ten pounds.
* Ability to stand for long periods of time
Training Requirements
All Sales Consultants must attend and complete a four-day New Hire University (NHU) training program within two weeks of their official start date. This class may include overnight travel at the company's expense. Various online and computer-based training will be required throughout your employment with Victra.
After you apply…
You will be required to take a pre-hire assessment. It takes 10-12 minutes or less to complete. If you're selected to move forward, one of our recruiters or hiring managers will reach out to tell you more about the role and answer your questions.
Equal Employment Opportunity
We're proud to be an equal opportunity employer - and celebrate our employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status.
$43.9k-83.2k yearly 57d ago
Resident Services Manager
Tailwind Group Inc.
Senior manager job in Auburn, AL
Job DescriptionDescription:
Tailwind Group is a top twenty owner and manager of off-campus student housing and brings a wealth of knowledge to the industry. We are committed to creating and sustaining a workplace culture that is second to none. We strive to fight for the highest possible good of the people that matter most, including our team members! Attracting and retaining the most talented and passionate individuals in our industry is an ongoing objective at Tailwind Group. We would love for you to join our team!
The Position: The Resident Services Manager is primarily responsible for providing comprehensive support in all aspects of the property operations. A successful Resident Services Manager will provide excellent customer service to our residents, take pride in the property, and understand that this role is critical to the reputation of the property and Tailwind Group.
The Property: The Beacon is a unique housing community consisting of 180 units and 576 beds, designed with Auburn University students in mind.
This is a full-time position working a standard schedule, Monday - Friday from 8:30am to 5:00pm. Nights or weekends may be required from time to time dependent on business needs.
The compensation range for this position is $40,368 - $48,358 plus bonus potential. This range is determined by current market data based on the position requirements and complexities. Final offers of employment will be based on multiple factors including candidate education, skills, experience, and location.
Benefits & Perks
We strive to provide our employees with the most competitive benefits package in the industry. A few of those benefits and perks include:
Medical, Dental, & Vision Insurance for employees and their families
Vacation and Sick Time + 12 Paid Holidays
401(k) with company matching
On-the-job training and career development
Paid Parental Leave
Responsibilities & Duties
Assist with managing current and future resident relations pertaining to coordinating requests, understanding rent charges, lease expectations, and other resident concerns.
Partner with the Property Manager to engage, contract, supervise, and approve invoices for all goods/services required to maintain the property.
Maintain complete and accurate community files and records in Entrata.
Coordinate the collection and documentation of all required fees from current and future residents.
Assist in the development and implementation of marketing campaigns and special events.
Represent the organization at local housing fairs and other various events.
Provide updates and monitor the community website and social media pages.
Monitor residential sites, building locations, clubhouse, amenities, and other common areas for superior curb appeal, general cleanliness, and organization.
Assist with annual unit turnover and help execute move-in/move-out procedures.
Requirements:
Bachelor's Degree in Business Administration, Management, or related field, and or one or more years of progressive experience in student housing.
Knowledge, Skills, & Abilities
Demonstrated ability to work in a growing, fast-paced environment managing multiple projects simultaneously.
Understand standards of property management including Fair Housing laws, Tenant/Landlord rights, and general real estate principles.
Possess strong administrative, organization, and communication skills.
Demonstrate a high level of integrity and professionalism.
Ability to have a positive and innovative approach to problem-solving.
Proficiency in all Microsoft Office programs: Excel, Word, PowerPoint, and Outlook.
Experience with Entrata software is preferred.
To learn more about our core values, mission, and vision, check out: *****************************
A complete list of responsibilities and duties can be provided during the interview process.
This position is not eligible for Visa sponsorship at this time. Tailwind Group is an Equal Opportunity Employer.
Notice to Third Party Agencies:
We are not accepting resumes from recruiters or employment agencies for this position.
$40.4k-48.4k yearly 9d ago
General Manager
MV Transit
Senior manager job in Auburn, AL
If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights. Responsibilities MV Transportation is seeking a General Manager who will provide support, leadership and direction to assigned operating location to ensure delivery of annual business plans. He/she will control the daily operation of our transportation contract, in compliance with the policies of the contracting agency and in conformance with company procedures.
Job Responsibilities:
* Effectively manage customer relations through both direct contact and outreach programs.
* Identify, select, train and mentor location staff.
* Effectively and frequently communicate with location staff and support team members.
* Oversee vehicle maintenance plan and ensures fleet availability to meet service requirements.
* Oversee safety and training programs, plans and processes to ensure compliance with company, contract and regulatory requirements.
* Maintain client contact routinely to meet or exceed expectations.
* Conduct periodic departmental audits.
* Daily, weekly and monthly review of key operational metrics.
* Ensure that all location financial metrics are managed continuously, exceptions are reported and action plans are developed to ensure the location meets it financial, safety and operational expectations.
* Implement, promote and adhere to company policies and procedures.
* Interact with bridges committee to effectuate positive changes to policies, procedures and programs.
* Participate in location(s) labor and employee relations activities.
* Provide insight and information to support location(s) contract renewals.
* Create and present location(s) annual budget.
Qualifications
Talent Requirements:
* Must have a valid Class B CDL with B and P endorsements and meet all driver requirements.
* Demonstrated a minimum of five (5) years direct and relevant management experience in university and/or public transportation is required with no substitutions excepted.
* Three (3) years' experience managing direct report staff of 15 (minimum) or more people.
* Technically proficient in using Internet applications, email, MS Word, MS Excel, MS PowerPoint, and general competence with technology.
* Must have labor/union(s) negations/expenses expertise.
* Must have a full understanding of dispatch, scheduling, driver recruitment, and safety DOT and FTA compliance.
* Additional duties/responsibilities based upon individual contract requirements.
MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.
Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.
#appcast
$43k-77k yearly est. Auto-Apply 59d ago
General Manager Auburn
Milos Hamburgers
Senior manager job in Auburn, AL
A. Operations
Attention to Detail: Knowledge and awareness of all policies and procedures. Give direction to hourly employees to insure all policies and procedures are being adhered to. Work all positions as scheduled and as necessary to meet the demands of the business.
Delegation/Follow Up: Delegate information-gathering and decision-making to the appropriate individuals.
Manage Work: Establish a course of action for self and/or others to accomplish a specific goal; planning proper assignments of personnel and appropriate allocation of resources. manages anywhere from 4-15 crew employees, alone or with other managers.
Operations Checklist: Completion of checklist on every shift worked to insure all items have been completed and comply with company policies and procedures or review if completed by Assistant Managers.
B. Administrative Skills
Attention To Detail: Accomplish tasks showing concern for all aspects of the job; accurately checking processes and tasks; maintaining watchfulness over the entire operation and employees.
Delegation/Follow-Up: Utilizing appropriate subordinates for task assignments. Delegating information-gathering and decision making to the appropriate individuals. Establish procedures to monitor the results of delegations, assignments or projects.
Manage Work: Identify needs, set goals plan schedules in an effort to accomplish identified goals. Establish a course of action to meet the planning proper assignments of personnel and appropriate allocation of resources. Administration activities include:
Complete Monday Morning and Daily Paperwork
Prepare Employees' and Manager's Work Schedules
Prepare Employees' Position Charts and Set Managers' Directives
Complete, Inspect and/or Supervise All Product Orders
Maintain Inventory Controls
Perform Employee and Manager Write-Ups/Disciplinary Actions
Handles All Terminations
Maintain Hourly Employees' and Managers' Time and Attendance Records
Complete or Approve Orientation of New Hires
Daily Cash Handling (Verification of Employees' and Managers' Cash and Daily Deposits)
Responsible for Interviewing or Approval of the Interviewing and Hiring Process of New Employees
Handle and Document Customer Complaints in Customer Complaint Log
Complete Management Operations Checklist
Follow-up on Repairs and Maintenance Performed by Outside Vendors and Record in Maintenance Log
Gather input from Assistant Managers on Hourly Employee Performance and Salary Adjustments
Prepare Biweekly Payroll Sheets for all Hourly Employees and Managers
Review all Administrative Work and Operations Performed by Assistant Mangers to Insure All Has Been Completed Properly
Conduct Security Tape Reviews of Assistant Managers, When Not Present in the Store, to Insure All Policies and Procedures Have Been Completed Properly During the Manager's Shift.
Complete Written Evaluation Reviews for Performance of Assistant managers and Hourly Employees. If Reviews are done for Hourly Employees by Assistant Managers, Then the General Manager Reviews and Makes any Changes They Think Necessary
Review All the Duties Above If Performed or Completed by An Assistant Manager
C. Problem Solving/Decision Making Skills
Analysis: Identify key issues that have a cause-and-effect to the business.
Decisiveness: Readiness to commit one's self and others to a particular course of action.
D. Leadership Skills
Customer Focus Orientation: Make efforts to listen to and understand the customer, anticipating customer's needs; giving high priority to customer satisfaction. Handle customer complaints with composure and professionalism. Manage employees (hourly and managers) to insure all customer service policies and procedures are being adhered to.
Develop Organizational Talent: Develop individuals' skills and train them in all position of the operation. Provide feedback to the individuals and appropriate managers for evaluation, discussion and define a continuing training plan as needed.
Leadership: Utilize the appropriate styles and methods to guide subordinates toward task and position accomplishment.
Team Leadership: Use appropriate interpersonal styles and methods to inspire subordinates, peers and leaders toward positive team spirit and cooperation.
E. Communication Skills
Oral Communication: Effectively give and receive information in individual or group situations (includes gestures, non-verbal communication and listening).
F. Maintain Corporate Expectations
Variable Cost Controls
Store Review Ratings
Health Ratings
Bonus Criteria
Work a 50 hour, 5 day Work Week
Promptness/Attendance - Managers are required to set a professional example of always being prompt, having good attendance and adhering to their work schedule. Violation of these expectations will result in disciplinary action based on the discretion of the appropriate seniormanagement who will insure all situations are equally and fairly evaluated with the appropriate disciplinary action taken.
$43k-77k yearly est. 11d ago
General Manager
Auburn, Ram Hotels
Senior manager job in Auburn, AL
←Back to all jobs at Courtyard by Marriott - Auburn, RAM Hotels General Manager
Who Are We?
RAM Hotels a dynamic, thriving, innovative hotel management company headquartered in Columbus, Georgia. Over the last few years, we have quietly and steadfastly taken our place as a leader in the hospitality industry of corporate America; while serving some of the most well-known midscale hotel brands in key markets throughout the Alabama and Georgia region. We strive to meet our guests demands while continuously changing the perception of the hospitality industry. When you join RAM Hotels, you do more than simply switch companies to advance your career, you become part of the RAM Hotels family!
POSITION: General Manager
JOB SUMMARY
The General Manager will oversee all aspects of property management in accordance with our company's policy, established procedures, brand standards, and mission statement. The General Manager will assume the responsibility of improving our level of service to enhance profitability of our hotel which includes maximization of financial performance, guest satisfaction and staff development within established quality standards. The General Manager will oversee all hiring, training, development, and discipline of congenial, efficient and effective team members. The General Manager will promote sales activity to maintain and increase occupancy and average daily rate (ADR) while maintaining the property in an efficient and cost-effective manner maximizing guest satisfaction and profitability. If your passion is delivering quality and value, this may be the job for you.
JOB RESPONSIBILITIES
Direct the day-to-day activities of the hotel establishment; supervise direct reports and indirect reports; perform supervisory responsibilities in accordance with the company policies, training programs, and applicable laws; plan, organize, and assign work as needed; develop and communicate strategies and goals; train and advise team of policies and procedures; responsible for recruiting, interviewing, hiring, and performance appraisals
Set performance expectations as aligned in the General Manager Standard Operating Procedures manual; ensures regular, on-going communication is communicated within all departments of the hotel establishment; create an operations environment that ensures consistent guest satisfaction; monitor the performance of the hotel establishment through verification and analysis of guest satisfaction tools and financial reports; continually communicate a clear and consistent message regarding departmental goals to produce desired results
Maintain product and service quality standards by conducting ongoing evaluations and investigating guests and employee complaints and providing resolution; develop long and short-term financial objectives that aligns with the company's mission statement and objectives; prepare financial reports for executive leadership with clear and concise explanations pertaining to operational effectiveness, trends, and variances
Analyze current/potential market sales and trends; coordinate all activity to maintain and increase revenue and market share through added business volume and increase rate; ensure brand initiatives are implemented and communicate follow-up actions to team members as necessary; identify key drivers of business success and keep leadership focused on those considered most critical
Reinforce and maintain high standards of safety and cleanliness to ensure guest expectation is achieved; assist with emergency and security procedures if and when needed; promote good safety practices within the hotel establishment of team members and guest; establish and monitor preventive maintenance program to protect physical assets of the hotel establishment
Focus on building the hotel establishment top line revenue by assisting in the development of a sales and marketing strategy; provide input and support overall sales strategy; provide recommendation to meet yield and penetration objectives; develop strong community and public relations by participating in local events and sponsor events showcasing the hotel establishment
Perform other tasks as necessary or required to meet or exceed guest satisfaction
PROFESSIONAL EXPERIENCE
Bachelor's degree in Hospitality Management or similar degree or an equivalent combination of education and experience
Hotel operations experience to include knowledge of all applicable laws, ordinances, regulations, and requirements of federal, state, and municipal authority
Certified Hospitality Administrator designation (preferred)
Presentation/Facilitation Skills (preferred)
Excellent customer service skills
INDUSTRY EXPERIENCE
Previous experience in the hospitality industry (preferred)
Hotel Management Operations experience (preferred)
Knowledge of government relations regarding hotel operations (preferred)
REQUIRED SKILLS
Ability to work in a fast-paced environment
Must be flexible to work varied schedules
Ability to delegate and direct the activities of the team to ensure efficient operation
Excellent written and oral communication skills
Must have the physical ability to walk, bend, and stand for long time periods
Must be able to lift up to 25 lbs.
ESSENTIAL SKILLS
Ability to express compassion while remaining composed; ability to remain calm and focused while working under pressure
Promote the property by demonstrating a attitude toward our guests which includes anticipating the guests needs to be proactive
Ensure that you are always a positive representation of the property; embrace and respect diversity and multi-cultural environments
BENEFITS
RAM Hotels hires the best people, we work extremely hard to provide benefits that make work-life balance that much more enjoyable. As a leader in the hospitality industry; we promote advancement opportunities, we offer our eligible employees comprehensive health benefit packages for you and your family, vacation time, quarterly bonuses, and other additional perks being an employee of RAM Hotels.
RAM Hotels is an Equal Opportunity/Affirmation Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
Please visit our careers page to see more job opportunities.
$43k-77k yearly est. 60d+ ago
General Manager for Popeyes - Montgomery
Tice Chicken Holdings
Senior manager job in Tuskegee, AL
Restaurant General Manager As a Restaurant General Manager, you will be responsible for overseeing the daily operations of the restaurant, ensuring exceptional customer service, and maintaining high standards of food quality, cleanliness, and efficiency. You will lead a team of employees, provide guidance and training, and contribute to the overall success of the restaurant. Responsibilities:
Manage and supervise all aspects of the restaurant's operations, including food preparation, cooking, serving, and customer service.
Ensure compliance with Popeyes operational standards, policies, and procedures.
Train, develop, and motivate team members to deliver excellent customer service and meet performance goals.
Monitor and control food and labor costs to optimize profitability.
Conduct regular inventory checks, order supplies, and manage stock levels.
Oversee the cleanliness and maintenance of the restaurant, ensuring compliance with health and safety regulations.
Handle customer inquiries, concerns, and complaints in a professional and timely manner.
Implement marketing and promotional activities to drive sales and increase customer engagement.
Develop and implement strategies to improve operational efficiency and maximize productivity.
Collaborate with regional and corporate management to achieve business objectives. Requirements:
Previous experience in a restaurant management role, preferably in the fast-food industry.
Strong leadership skills and ability to effectively manage and motivate a team.
Excellent interpersonal and communication skills.
In-depth knowledge of food safety and sanitation regulations.
Proficient in financial management and budgeting.
Ability to work in a fast-paced environment and make decisions under pressure.
Strong problem-solving and decision-making skills.
Flexibility to work varying shifts, including evenings, weekends, and holidays.
High school diploma or equivalent (additional education or certifications in hospitality or business management is a plus). Benefits:
Competitive salary and potential for performance-based bonuses.
Comprehensive health, dental, and vision insurance plans.
Retirement savings plans with employer contributions.
Paid time off and vacation days.
Career advancement opportunities within the Popeyes franchise.
Ongoing training and professional development programs.
Employee discounts on meals and merchandise.
Positive and inclusive work environment.
Opportunity to be part of a well-established and respected brand in the fast-food industry.
Potential for regional or corporate management positions within the organization. PEOPLE DEVELOPMENT
Develops managerial and leadership abilities of restaurant management staff.
Consistently and constantly reinforces company values
Conducts meetings with restaurant management team on a regular basis.
Provides coaching and feedback on an on-going basis. EMPLOYEE RELATIONS
Conducts investigations as required. Involves the Director of Operations and Human Resources as appropriate to resolve issues.
Coaches restaurant management for improved performance.
Works with restaurant management team to define potential issues/problems and assist the restaurant management team in building solutions.
ADMINISTRATION
Maintains compliance with all state, local and federal regulations, as well as company policies and procedures. Performs loss prevention audits to ensure all laws are being followed.
Completes all required financial reports accurately.
Responds to P&L statements and takes corrective action as necessary.
Acts as liaison between the field and home office.
$43k-77k yearly est. 27d ago
General Manager(05812) - 809 S Eufaula ave
Domino's Franchise
Senior manager job in Eufaula, AL
Our Domino's Pizza Assistant Managers are the backbone of our business! Assistant Managers handle all aspects of running a Domino's Pizza store, including leading their team, setting high standards for customer service and maintaining exceptional product quality standards.
Paid Training!
We offer a chance for professional growth by requiring all our Assistant Managers to be trained and certified through our unique Management Development Program. If you have limited experience, this program will teach you everything you need to learn to become a successful manager. If you have previous experience, the program allows for self-paced learning and fast tracking to help you advance.
Opportunities!
Our Management Development Program allows only our own store managers to apply for franchising opportunities - which sets us apart from our competition. For many of our General Managers, the ultimate goal is to own their own business. Only individuals who have successfully managed a Domino's Pizza store for at least a year, are eligible to apply for a franchise. Join our team and learn how business ownership may be within your grasp!
Great Pay!
Our assistant managers are paid a a industry competitive salary. In addition, assistant managers are eligible to earn performance based wage increases and sometimes incentives based on the profitability of their stores, as well as the store's overall performance.
Qualified management applicants must be at least 18 years old, have a valid driver's license and a good driving record. Some management experience is a plus. The ability to work in a fast-paced, high volume environment and be able to handle multiple tasks at once is required.
ABOUT THE JOB
You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgement, math and the ability to multitask.
You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!
You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.
In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance& punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.
ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From delivery driver to management, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.
DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.
SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
$43k-77k yearly est. 12d ago
Assistant Unit Manager
Jack Marshall Foods, Inc.
Senior manager job in Opelika, AL
Job Description
About the Job:
As an Assistant Unit Manager, you'll be at the heart of our restaurant's success, supporting the Restaurant General Manager by upholding brand standards and inspiring your team. You'll lead by example, training, coaching and recognizing your team to deliver unforgettable customer experiences. When your team shines, so do you!
In this dynamic role, you'll take charge of daily operations in the Restaurant General Manager's absence, making key decisions and driving the team toward excellence. We believe in having fun while embracing personal challenges and growth opportunities. You'll work a 50-hour week, with 40 hours at regular pay and 10 hours at time and a half, providing a balanced and rewarding work experience.
The Day-to-Day:
Ensure consistent customer satisfaction by effectively modeling the KFC Connect Success Routine and prioritizing customer needs.
Oversee Team Members' adherence to shift responsibilities and maintain high food safety standards. Take charge of restaurant operations in the RGM's absence.
Collaborate with the RGM in assessing team performance, providing ongoing constructive and positive feedback. Address employee relations issues as they arise, determine immediate resolutions, or escalate to the RGM when necessary.
Assist in sourcing, recruiting, interviewing and hiring Team Members, while driving a culture of equity, inclusion and belonging.
Act like an owner by assisting with Profit & Loss management, including cash control, security procedures, inventory maintenance and labor management.
Review financial reports and take appropriate actions to optimize performance.
Support the RGM in facility maintenance and ensure health and safety standards are consistently followed.
Is this you?
2+ years of restaurant/retail management experience.
Assist with P&L management by following cash control/security procedures, maintaining inventory, managing labor and reviewing financial reports.
Ensure all employees receive proper training and resources.
Champion KFC's culture and values, promoting equity, inclusion and belonging in the restaurant.
Lead efforts in individual and team recognition, collaboration and motivation.
Identify and recruit exceptional talent, supporting the RGM in the hiring process.
Possess strong communication skills for conducting performance appraisals, taking disciplinary action and motivating and training employees.
Adhere to corporate policies, procedures and Occupational Health and Food Safety standards.
Work-Hard, Play-Hard:
Competitive pay
Bonus Eligible
Paid vacation after 1 year
Career advancement and professional development
Tuition reimbursement and scholarship opportunities
Perks! Discounts on mortgages, vehicles, cell phones, gym memberships and more
KFC Foundation Programs including FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more!
$40k-66k yearly est. 23d ago
General Manager
War Eagle Wiches
Senior manager job in Auburn, AL
REPORTS TO: Owner/Franchisee
STATEMENT:
This position is fully accountable for the profitable operation of a Firehouse Subs Restaurant while adhering to all company guidelines and regulations.
PRINCIPLE ACCOUNTABILITIES:
Ensure the restaurant is in full compliance to all local, state and federal regulations to include health regulations, hour and wage regulations, age restrictions, fair employment practices, ADA, OSHA and any other appropriate regulations required for the legal operation of the business.
Ensure knowledge, adherence and enforcement of all Firehouse Subs Policies and Procedures.
Providing leadership to the restaurant team to consistently meet standards of superior guest service, quality and cleanliness while embracing the Firehouse Subs “culture” of a cheerful and fun work environment and Firehouse Subs beliefs and values to adhere to and grow the mission and vision.
Ensures the profitability of business by operating within established guidelines and requirements for food cost, labor, controllable, utilities and sales growth.
Coordinate and implement current operations game plans and company initiatives in a profitable and timely manner.
Accountable for the proper staffing of the restaurant with qualified personnel and employees who are trained and developed properly.
Accountable for the continuous training and development of the restaurant Assistant Manager and Shift Managers
Actively participates in Local Restaurant Marketing in local trade area.
Implements and promotes all Public Safety Foundation initiatives.
Ensure all required programs, reports and legal documents are accurate, complete and accomplished on schedule.
Maintains awareness and participation in community affairs to take advantage of sales and public relations opportunities.
Represents Firehouse Subs in a professional, positive manner at all times.
Communicates effectively to the GM/Owner any and all issues that may impact our business.
Maintains restaurant equipment in full working order and communicates problems immediately to Owner.
Able to work on their feet for up to 13 hours at a time.
Able to lift up to 50 lbs.
Any other duties assigned by the Owner.
Compensation: $30,000-35,000
Firehouse Subs is a restaurant chain with a passion for hearty and flavorful food, heartfelt service and public safety. Founded in Jacksonville, Florida in 1994 by brothers and former firefighters Chris Sorensen and Robin Sorensen, Firehouse Subs is a brand built on decades of fire and police service, hot and hearty subs piled high with the highest quality meats and cheeses, and its commitment to saving lives through the establishment of the non-profit Firehouse Subs Public Safety Foundation .
The founders are the real deal, the food is their creation and the brand is a family of franchise operators who share their same passion for generously serving food and community. For the third consecutive year, based on recent Technomic Insight consumer data, Firehouse Subs was named the No.1 brand in the restaurant industry that "Supports Local Community Activities." This year, Firehouse of America and Firehouse Subs suppliers will together donate a portion of purchases at Firehouse Subs locations to the Firehouse Subs Public Safety Foundation for the purchase of lifesaving equipment, with a minimum donation of $1 million.
Our mission is to carry on our commitment to and passion for:
Hearty and Flavorful Food
Heartfelt Service, and
Public Safety
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise restaurant, and all hiring decisions will be made by the management of this franchise restaurant. All inquiries about employment at this franchise restaurant should be made directly to the restaurant, and not to Firehouse Subs Corporate.
$30k-35k yearly Auto-Apply 60d+ ago
REVELxp - Deputy General Manager, Auburn University
Revelxp
Senior manager job in Opelika, AL
REVELXP is a premier sports hospitality company. We work with hundreds of college and professional teams and major sporting events to deliver exceptional fan experiences, including full-service tailgates, premium hospitality events and exclusive ticket packages. In addition to managing fan experience offerings, we also provide comprehensive hospitality solutions to our team and event partners with event staffing, event management, premium hospitality management and venue installations.
We are growing at a rapid pace and are looking for goal-oriented, purpose driven, high-energy individuals to join our team!
We created REVELXP to reimagine and redefine game day with memory-making experiences that ignite fan passion, drive attendance, and build loyalty for sports and entertainment brands across the world. We believe that sports play a powerful, community building part in society and we work with the purpose of amplifying the social experience around gameday.
This is why jobs here at REVELXP offer countless ways to create memorable experiences - from hospitality to operations to revenue generation. Our fast-paced, fun environment is what helps us create true partnerships with the professional sports properties we work alongside. The REVELXP team seeks to grow with innovative self-starters who want to be a part of reshaping fan experiences across the nation. We operate along a core set of values that set us apart in how we work and who is a great fit for our team: service, entrepreneurship, and joy.
JOB DESCRIPTION
As the Deputy General Manager, you will report to and support the General Manager in executing company objectives at assigned properties. The Deputy General Manager will be responsible for managing daily operations and expanding local business to achieve business goals and maximize profitability. Responsibilities include overseeing and implementing specific objectives for a property or group of properties, building and maintaining external relationships, acting as a strong deputy in the absence of the GM, and ensuring company standards are upheld.
To excel as an Deputy General Manager, one must exhibit self-motivation and strong management skills, ensuring seamless operations and meeting revenue targets. Ultimately, a top-notch Deputy General Manager should perform effectively in high-pressure environments and exhibit excellent problem-solving and decision-making abilities.
DUTIES AND RESPONSIBILITIES
Primary duties to include, but not limited to the following:
SALES:
Oversight of revenue related activities (tailgates and event rentals), including developing and executing local sales strategies and prospecting new leads.
Active participant in revenue generation including outbound sales, inbound sales, in-person meetings and community development initiatives.
Ownership and growth of relationships with university partners across multiple departments and full-season buyers.
Determining details for areas of oversight to include in the guest communication plan for all tailgate and event rental clients to ensure client satisfaction.
Maintain an intimate familiarity with all financial records and key performance metrics to provide actionable insights to leadership.
Responsible for managing Accounts Payable and Receivable for all accounts under your purview, including constant tracking and reporting.
Negotiate and design event rental and tailgate special events
OPERATIONS:
General
Manage and improve current systems including but not limited to quality control, maintenance, inventory and process management and document control.
Tracking and speaking to a budget of expenses under your oversight.
Acting as the next in line to answer immediate questions or needs from partners or staff in the absence of the General Manager.
Embracing and promoting positive improvements and company initiatives with a mindset of continuous improvement.
Ensuring compliance with company-wide initiatives and processes/improvements
Representing REVELXP by managing community relations with customers, university administration, and athletic department.
Event Management
Sourcing and managing relationships with key vendors, including rental and food and beverage partners.
Overseeing areas of oversight on game day to ensure customer and client satisfaction.
Making quick problem-solving decisions.
Serving as an event lead in the absence of a general manager or event manager, overseeing all aspects of event day from open to close, including load-in, client support, vendor management, staff training, and load-out.
Visit and perform “tent touches” with tailgate guests to build and sustain relationships.
Tailgate guest problem resolution before, on and after game day.
Requirements
DEPUTY GENERAL MANAGER REQUIREMENTS:
Degree in business administration or similar.
Great interpersonal and communication skills.
Strong problem-solving abilities.
Good observation skills.
An ability to deliver constructive criticism.
Computer literate and basic Math skills.
An ability to identify weaknesses and provide coaching where necessary.
How much does a senior manager earn in Columbus, GA?
The average senior manager in Columbus, GA earns between $71,000 and $130,000 annually. This compares to the national average senior manager range of $86,000 to $163,000.