Operations Manager
Senior manager job in Washington, DC
The Ford Agency is actively recruiting for an Operations Manager to join a non-profit organization in Washington, DC. This key leadership role will oversee day-to-day office operations, manage vendor and contract relationships, act as a liaison with building facilities, and ensure the smooth functioning of internal systems and workflows. The ideal candidate will have a strong commitment to creating seamless operations and a strategic mindset to help drive organizational effectiveness. A fantastic opportunity for a proactive, solutions-oriented operations professional looking to make a tangible impact!
Responsibilities Include:
Oversee daily office operations, including facilities, maintenance, supplies, and vendor coordination
Manage the full contract lifecycle: drafting, reviewing, execution, and compliance tracking
Track office and vendor budgets; coordinate closely with Finance Team on reporting and forecasting
Uphold health and safety protocols and lead improvements based on best practices
Develop and maintain the Operations Manual and internal process documentation
Collaborate with HR, IT, Finance, and leadership to ensure aligned and efficient operations
Qualifications Include:
Bachelor's degree or equivalent professional experience
5+ years of experience in business operations, vendor/contract management, or facilities oversight
Strong project management skills and ability to juggle multiple high-impact priorities
Excellent communication and cross-functional collaboration skills
Familiarity with Salesforce and Google Suite
Strong judgment and attention to detail
Candidates for this position must be based in DC, MD, or VA area or have independent plans for relocation.
The Ford Agency is a recruiting firm based in Washington, DC. We represent a broad range of organizations including: non-profits, associations, legal, consulting, and government relations firms. This position is an opening with one of our clients.
To see more positions available through The Ford Agency, please check out our website at ********************
Museum Operations Manager (Historic Property, Contract role)
Senior manager job in Washington, DC
The Choice is facilitating an upcoming contract for our client, a small historic property museum. This is an interim employment opportunity due to a staff member on family leave.
Estimated Timeframe: Nov 2025 - February 2026 with potential extension
Hours/Location: approximately 40 hours weekly, including on-site for public tours 11:00 AM to 4:00 PM, Thursday through Sunday, the remaining hours may be worked from home during the week.
Qualifications
Bachelor's degree in museum studies, public history, historic preservation, arts administration, architecture/design, or related field (or equivalent experience) required. Master's degree in museum studies, public history, arts administration, architecture/design, or related field preferred.
5+ years of hands-on experience managing operations, exhibitions, or facilities in a museum, historic site, or cultural venue.
Demonstrated success producing exhibitions and writing/editing interpretive content (submit two short writing samples).
Strong project management skills: budgets, schedules, vendor/fabricator coordination, and risk tracking across multiple concurrent projects.
Proficiency with collections/CRM and office tools (e.g., PastPerfect or equivalent; MS/Google suite; basic PM software).
Excellent interpersonal skills; consistent, welcoming public presence; commitment to inclusive, accessible experiences.
Experience with event/rental operations; first-aid/CPR or incident management training preferred
Familiarity with ADA/inclusive-design standards and plain-language editorial practices preferred
Job Duties:
This role will manage the stewardship, maintenance, exhibitions, and public programs of the museum as well as programming coordination. Duties will include:
Lead the day-to-day operations of the museum, ensuring a safe, welcoming, and engaging experience for all visitors.
Daily site operations: Open/close procedures; front-of-house readiness; visitor services; ticketing/check-in; gallery standards.
Safety & compliance: Life-safety checks; incident reporting; first-response coordination; adherence to policies/procedures; authority to pause operations for safety and initiate incident command protocols until relieved.
Environment & collections care: Monitor temperature, humidity, and light; uphold housekeeping standards; conduct integrated pest management checks; coordinate with collections consultants for handling and preventive care; maintain logs.
Docent & volunteer oversight: Schedule and oversee docents, temps, and volunteers.
Exhibitions: Build production calendars; coordinate fabrication, installation, and deinstallation; proof and approve labels and room text for accuracy, tone, and accessibility (including ADA and inclusive-design practices).
Programs & rentals: Serve as day-of on-site lead for tours, programs, partner events, and rentals; coordinate facilities and vendors; manage run-of-show and post-event resets.
Project management & risk: Keep to budgets and schedules for the museum operations and exhibits; track deliverables, risks, and mitigations; maintain dashboards and compliance records.
Support the design and delivery of exhibitions and public programs that introduce audiences to the Global Campus and its vision for design literacy.
Exhibition content: Research, draft, and edit interpretive materials (object labels, section/room text, handouts, family activities) in collaboration with leadership and designers.
Production coordination: Maintain content calendars and milestones; route proofs; coordinate with fabricators and vendors; support installation days as assigned; manage credit lines and acknowledgments.
Public programming: Coordinate with programming and operations on logistics, staffing plans, run-of-show, and audience experience; assist on-site for select events.
Stakeholder alignment: Liaise with partners, educators, and community groups to ensure mission alignment, audience accessibility, and brand consistency.
Capital project liaison: Serve as liaison to the Owner's Project Manager (OPM) for capital projects including HVAC modernization, roof replacement, and accessibility upgrades-key steps toward making the museum the oldest LEED-certified building in the United States.
Procurement: Draft project scopes; solicit quotes and RFPs for museum operations and maintenance.
Vendor coordination: Act as the primary point of contact for associated external vendors, contractors, and consultants.
Facilities maintenance: Liaise with JLL engineering services for oversight of the physical plant; coordinate maintenance vendors and service providers for ongoing facility needs.
Planning & reporting: Maintain workplans, calendars, and outcome dashboards for exhibits, programs, rentals, donations, maintenance, and capital projects.
Service Manager
Senior manager job in Washington, DC
Trimac isn't just a transportation company; it's an industry disruptor with a remarkable 80-year legacy of safely delivering products that improve people's lives across North America.
Our workplace culture is centered on being safe, respectful, innovative and inclusive. We are committed to maintaining a rewarding work environment that allows employees to experience new opportunities and build their chosen careers. Across the company, we encourage open communication, champion integrity, celebrate individuality and cultivate diverse talents and perspectives. If you're ready for a challenge that will help drive forward an industry leading team, we invite you to begin your journey with us.
Job Details:
The Service Manager is responsible for the evaluation and development of processes and procedures for washrack, shop and environmental activities. This individual will also be responsible for the local development of commercial shop and washrack business.
Responsibilities:
• Ensure the cleaning techs and mechanics have proper instruction and procedures to perform their duties safely and efficiently.
• Respond to all cleaning techs concerns and act on them promptly as they relate to: Safety,
• Mechanics & Cleaning techs abilities to perform his/her duties effectively, Opportunities that would increase efficiency for both the Company and the customer, cleaning procedures and equipment needs & Maintenance procedures and equipment needs.
• Evaluate daily capacities and thru-puts on shop and washracks to determine any areas of improvement in efficiencies concerning cleaning processes and procedures.
• Coordinate and carry out solicitation of potential new commercial shop and washrack business.
• Manage existing commercial customers to ensure our washracks and shops are consistently meeting requirements. Communicate any problems associated with service to the Branch Manager with recommendations for improvements.
• Monitor chemical inventory level. Measure amount consumed relative to activity.
• Manage effluent disposal and ensure compliance with all environmental guidelines and regulations at a branch level.
• Maintain equipment according to company guidelines, along with Federal agency guidelines.
• Track and maintain inventory.
• Develop new commercial maintenance and cleaning revenue.
• Track shop and washrack revenue numbers compared to plan and goals.
• Ensure cleaning tickets are approved and entered the cleaning system timely.
• Where applicable ensure invoicing for commercial cleaning accounts is completed daily.
• Track productivity and KPI's on the washrack and report these to the Area Manager.
• Ensure commercial accounts receivables are kept current.
• Ensure all work orders are approved and entered.
• Ensure the washracks and shops meet all customer requirements, and any changes are communicated immediately.
• Service failure reports are recorded and brought to the attention of the Area Manager or designate.
• Utilize sales report form to report commercial sales activity to the Area Manager.
• Ensure all shop and washrack equipment meets regulatory and corporate compliance.
• Assist in ensuring processes allow cleaning techs and mechanics to complete their duties in a safe manner.
• Assist in ensuring safety equipment is available and in use by employees at all required times.
• Accountable for developing an environment that adheres to the companies Safety, Health, Environmental and Security policies.
• Maintain process control and respond to needed or required changes as they occur.
• Maintain and control environmental regulations and report discrepancies to Environmental Department and Area Manager.
• Maintain control of disposal activity with all wastes generated by the facility.
Qualifications:
• 5-7 years of related experience and/or training.
• High School Diploma Mandatory, bachelor's degree preferred.
Benefits:
We invest in our employee's growth through training and development programs. We offer a comprehensive benefits package such as:
Medical, Dental, Vision, Life Insurance, and many more health and wellness benefits
Paid vacation, floating holidays, sick time, and company holidays
Paid time off for volunteer activities to help give back to our communities
Tuition Reimbursement Program to achieve your educational goals
Continuous learning and career development
Safety Commitments:
We make safety a part of every decision
We make safety personal
We have the courage to intervene
Award-Winning Studio Seeks 8+ year PM/PA
Senior manager job in Washington, DC
We are an award-winning, collaborative firm focused on sustainable, artful, community-minded projects. We see design as serving the greater good. We value ‘small studio' culture: collaborative; supportive; curious; creative; and rigorous - in both work and play. We provide a full benefits package, PTO, comp time, support for LEED accreditation and professional licensure, good teammates and opportunity to grow with a group of like-minded people.
You are most likely a project manager or project architect with a professional degree in architecture and at least 8 years of experience. You are a well-rounded architect with technical experience who can produce a good set of CDs and know your way around the approvals processes. You enjoy working with a team, mentoring junior designers, and helping to elevate the technical excellence of design projects. You are interested in working on our small, collaborative, and growing team to provide exceptional service for civic, cultural, and commercial clients. You are proficient in Revit, Office 365, Adobe Suite, and Sketchup.
Qualifications
· Skills in Project Management, and/or Design + Production
· Strong organizational and time management skills
· Excellent communication and interpersonal skills
· Bachelor's or Master's degree in Architecture
· Proficiency in design software and project management tools
· Commitment to sustainable and community-driven design practices
· Experience with civic, cultural and/or higher education projects
· Knowledge of Washington, D.C. permit process is a plus.
If this sounds like a good fit for you, please send a PDF of your resume + work samples to **************************
Salary Range: $90-120k
Roofing Sr. Project Manager - Commercial/Industrial/Government
Senior manager job in Washington, DC
Superintendent ensures the installation of all roofing and exceeds quality standards established in their projects while maintaining maximum efficiency and economy of operations at or below budget. Experienced in all types of commercial roof systems in the Commercial, Industrial, and Government/Military spaces.
Qualifications
5+ years of proven experience in the supervision and installation of ALL commercial roofing systems
Understand, manage and maintain production schedules, record keeping, and have the ability to deal effectively with clients and the production team
Strong interpersonal skills along with excellent written and verbal communication
Must be able to read and understand and interpret construction drawings
Proven organizational skills and the ability to oversee multiple major projects
Employee must be able to walk on roofs, climb ladders and work at different heights
Be able to lift heavy items and work outdoors in a variety of climates
Must be a team player and able to work in a fast-paced environment; self-motivated, innovative, hardworking individual, who can handle changing priorities and multiple tasks
Proficient in Microsoft Word, Excel, Outlook, and using technology such as smartphones, tablets, and online platforms like email, cloud storage systems, and online reporting/documentation tools
Have a willingness to occasionally travel based on project needs
Must have a valid Texas drivers license
Bilingual (English/Spanish) a plus
Must have a Truck or equivalent to potentially move small materials
Must be 18 years of age or older
Applicants must be authorized to work in the U.S.
Requirements
Superintendent ensures the installation of all roofing exceeds quality standards established in their projects by management while maintaining maximum efficiency and economy of operations at or below budget
Run/manage the project from start to finish
Oversee subcontractor and full construction projects on a daily basis
Review jobs with Project Manager and Project Foreman; review the scope of work, submittals, schedule, and contract; establish lines of communication and areas of responsibilities with GC/Owner regarding change orders, billings, etc.
Assists production and project managers with problem-solving, scheduling, customer service, and procedures
Monitors daily productivity and ensures project adherence to contractual scope of work, approved submittals, and company standards
Ensure the proper materials are on-site each day to provide the working crew efficient operation and order/pick up needed materials
Monitor and enforce site safety standards and compliance with all local regulations by daily site inspections and actively managing subcontractors on-site
Participate in daily safety meetings with the subcontractors and ensure all workers on site are compliant with all federal and local safety laws as well as Dynamic's standards
Coordinate final closeout of the project
Communicate with the Production Manager regarding any issues on-site immediately after observing or learning of the issue
Pre-inspection punch list to be done by Superintendent with Foreman prior to inspection
Generate extra work orders, not in the contract, and secure backup
Coordinate receipt of daily job reports
Conduct daily visits to all active job sites to ensure progress with established production goals and obtain information needed by Project Management
Complies with and enforces all personnel and safety policies
Carry out specific work plans as assigned by management
All other duties as assigned
Compensation & Benefits
401(k) + Employer match
Dental insurance
Health insurance
Opportunities for advancement
Paid time off
Parental leave
Vision insurance
Holiday Pay
Email Your Resume In Word To
Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also:
jon.quickel@cybercoders.com
Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : JQ1-1839437 -- in the email subject line for your application to be considered.***
Jon Quickel - Recruiting Manager
For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa.
This job was first posted by CyberCoders on 02/03/2025 and applications will be accepted on an ongoing basis until the position is filled or closed.
CyberCoders is proud to be an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at Benefits@CyberCoders.com to make arrangements.
Director of Customer Success
Senior manager job in Washington, DC
Job DescriptionKiddom is redefining how technology powers learning. We combine world-class curriculum with cutting-edge AI and modern SaaS infrastructure to help schools deliver truly personalized education at scale. Our platform equips educators with real-time insights and flexible tools, enabling them to focus on what matters most-driving student growth and equity.
We're not just building technology; we're driving innovation in an industry ready for transformation. At Kiddom, team members sit at the center of this effort, collaborating across engineering, design, research, and education to create experiences that push boundaries and unlock new possibilities for learners and educators alike.
If you thrive in ambiguity, love working in high-ownership cultures, and are energized by the intersection of human impact and next-gen technology, this is the place to shape something transformative.
We're not just building ed-tech; we're disrupting an industry that's been slow to innovate. At Kiddom, Customer Success Leaders sit at the center, partnering with district administrators, school leaders, and educators to ensure technology translates into meaningful outcomes. By aligning closely with product, engineering, and GTM teams, they design and deliver onboarding, training, and support experiences that drive adoption, retention, and long-term impact in classrooms.
If you thrive in ambiguity, love working in high-ownership cultures, and are energized by the intersection of human impact and next-gen technology, this is the place to shape something transformative.You will:
Define the vision for customer success - Build and scale a strategy that ensures districts, schools, and educators achieve measurable outcomes with Kiddom.
Drive adoption and retention - Partner with GTM, product, and curriculum teams to ensure customers not only implement Kiddom successfully but continue to expand their usage over time.
Lead with impact - Shape programs that connect educators to insights, training, and support that translate into student growth and district-wide success.
Build and scale a high-performing team - Recruit, develop, and coach a team of customer success managers and support specialists to deliver exceptional experiences.
Transform onboarding and implementation - Reimagine how schools and districts adopt Kiddom, building streamlined, data-informed workflows that accelerate time-to-value.
Champion the voice of the customer - Act as a critical partner to product and engineering, ensuring customer needs and feedback shape the roadmap.
Operationalize success metrics - Define KPIs for adoption, engagement, retention, and NPS, ensuring data-driven visibility into team and customer performance.
Represent Kiddom with senior district leaders - Build trusted partnerships with superintendents, administrators, and decision-makers, positioning Kiddom as a strategic partner.
What we're looking for:
10+ years of experience in customer success, account management, or related roles, with at least 5 years leading teams in a SaaS environment.
Proven track record driving adoption, retention, and expansion at scale in K-12, ed-tech, or similarly complex enterprise SaaS markets.
Strong leadership and coaching abilities-you've built and scaled teams that consistently exceed targets and delight customers.
Operational rigor-you can design systems, playbooks, and processes that bring clarity and consistency to a fast-moving environment.
Executive presence-you're comfortable engaging with district and school leaders, building credibility and trust.
Exceptional cross-functional influence-you can align customer success with product, engineering, curriculum, and GTM strategies.
Passion for impact-you care deeply about education and want to shape technology that improves equity and outcomes for students.
Salary range is dependent on geographic location, prior experience, seniority, and demonstrated role related ability during the interview process.
What we offer:Full time permanent employees are eligible for the following benefits from their first day of employment:
* Competitive salary* Meaningful equity* Health insurance benefits: medical (various PPO/HMO/HSA plans), dental, vision, disability and life insurance* One Medical membership (in participating locations)* Flexible vacation time policy (subject to internal approval). Average use 4 weeks off per year.* 10 paid sick days per year (pro rated depending on start date)* Paid holidays* Paid bereavement leave* Paid family leave after birth/adoption. Minimum of 16 paid weeks for birthing parents, 10 weeks for caretaker parents. Meant to supplement benefits offered by State.* Commuter and FSA plans
Equal Employment Opportunity PolicyKiddom is committed to providing equal employment opportunities to all employees and applicants without regard to race, religion, color, gender, sexual orientation, transgender status, national origin, citizenship status, uniform service member status, pregnancy, age, genetic information, disability, or any other protected status in accordance with all applicable federal, state, and local laws.
Senior Manager of Foundation Relations/Grant Writer
Senior manager job in Washington, DC
The National Women's Law Center (NWLC) seeks a strategic and versatile development professional to join its team as Senior Manager of Foundation Relations. This position plays a vital role in NWLC's foundation fundraising efforts, managing a portfolio that supports cross-cutting issues, including democracy, LGBTQIA+ issues, harassment, and state work.
While the Senior Manager of Foundation Relations will contribute to the full scope of NWLC's programmatic fundraising, the role will focus primarily on securing grants that support NWLC's litigation work, policy advocacy, research, and campaigns programs. This includes conducting research and analysis to identify and assess prospective funders, translating program initiatives into compelling proposals and reports, and highlighting NWLC's leadership in advocacy coalitions to demonstrate impact. The Senior Manager of Foundation Relations will also support cross-team initiatives and special projects that strengthen NWLC's foundation partnerships.
The Senior Manager of Foundation Relations reports to the Senior Director of Foundation Engagement.
This is a full-time, exempt position of 37.5 hours per week.
The Organization
The National Women's Law Center fights for gender justice - in the courts, in public policy, and in our society - working across the issues that are central to the lives of women and girls.
We use the law in all its forms to change culture and drive solutions to the gender inequity that shapes our society and to break down the barriers that harm all of us - especially women of color, LGBTQ people, and low-income women and families.
For more than 50 years, we have been on the leading edge of every major legal and policy victory for women. Find out more at NWLC.org.
Responsibilities
* Develop general operating, project/program, and campaign proposals, reports, and budgets across the Law Center's established program areas, in collaboration with-and under the guidance of-the Senior Director of Foundation Engagement, additional foundation relations staff, and key program, campaigns and communications, and finance staff;
* Pitch NWLC's intersectional frameworks and campaigns to connect with new funders and generate additional broad financial support;
* Manage and grow a portfolio of foundation funders, leading cultivation, solicitation, and stewardship to ensure strategic growth and renewals;
* Serve as a liaison to one or more program areas, aligning fundraising strategies with program goals and deepening internal knowledge of programmatic work;
* Serve as the foundation prospecting co-lead-identifying and qualifying prospects, developing research briefs and drafting communications, collaborating with senior leadership to identify existing relationships and outreach strategies, scheduling and staffing meetings, tracking actions and next steps, and highlighting emerging trends in philanthropy broadly;
* Monitor and track program activities, outcomes, and expenses to ensure accurate and timely reporting, in partnership with Program and Finance teams;
* Assist in developing and monitoring the Center's annual and longer-term revenue plan and the development department's annual budget as they relate to foundation support.
* Develop and manage periodic donor briefing calls, working collaboratively with program and development staff to devise content;
* Represent the organization at donor facing activities, conferences, and other public events;
* Support key administrative functions, including acknowledgements, updating the grants calendar, and tracking pertinent actions in Raiser's Edge; and
* Engage in other related duties as assigned.
Qualifications
The ideal candidate will possess:
* At minimum 5 years of progressively responsible foundation fundraising experience, with significant expertise in grant writing (proposals, reports, and funder communications), ideally within a national advocacy, policy, or legal organization;
* Exceptional written and verbal communication skills, with the ability to convey complex issues and programmatic work in compelling, funder-aligned language;
* Experience in funder research and analysis, including prospecting and aligning donor interests with organizational priorities;
* Proven ability to build strong relationships and collaborate effectively with diverse stakeholders, including internal staff and foundation representatives;
* Strong project management skills, with a proven track record of meeting deadlines and managing multiple priorities with precision. Working knowledge of Raiser's Edge and prospect research tools;
* Commitment to gender and racial justice, with experience centering equity in fundraising practices;
* Sound judgment and discretion when handling sensitive donor or organizational information;
* Flexibility to work occasional evenings and travel for donor engagement and events;
Additional Preferred Skills and Knowledge
* Familiarity with the philanthropic landscape supporting gender, racial, and LGBTQIA+ justice; and
* Experience supporting coalition-based or cross-issue campaigns.
Key Relations
The Senior Manager of Foundation Relations will report directly to the Senior Director of Foundation Engagement. The Senior Manager of Foundation Relations will collaborate with the Vice President for Development and colleagues across Development, Finance, Programs, Communications, and Executive teams, including the President & CEO, Chief of Staff, and Chief of External Affairs.
Compensation & Benefits
A salary within the range of $99,438-131,564 will be provided to the successful candidate with at least 5 years of experience, consistent with the National Women's Law Center's compensation framework. The successful candidate's salary within this range will be determined by the number years of relevant experience they bring to the role.
The Center offers a comprehensive benefits package, and four weeks of annual vacation.
NWLC is a non-profit organization whose headquarters and staff are based in Washington, D.C. at our new office at 1350 Eye Street N.W. This role is based in D.C. and will be eligible for some telework while also being expected to work in person on a regular basis. The successful candidate will need to live in or relocate to the DMV (broadly defined as DC, Maryland, or Virginia).
The first 90 days of employment will be considered a probationary period.
Classification
NWLC recognizes a staff bargaining unit, NWLC United, affiliated with the Nonprofit Professional Employees Union/IFPTE Local 70, a union for non-profit workers. This position is included in NWLC's bargaining unit. Specific employment terms are subject to collective bargaining.
How to Apply
To apply, please submit a resume, writing sample, and a cover letter outlining how your professional background is a good fit for this position. Resumes should include exact start and end dates (month and year) of employment, as well as the average number of hours worked per week in each job. Applications accepted until position is filled.
Applicants will be contacted if selected for an interview. We kindly request that interested parties refrain from calling, emailing, or visiting NWLC's offices to express interest or check on the status of their application.
The National Women's Law Center is an Equal Opportunity Employer and values a diverse workforce. We strongly encourage and seek applications from people with disabilities; people of all genders, gender identities and sexual orientations; people of color; and veterans.
At NWLC, our diversity is our strength, and the variety of lived experiences that connect our teammates to the mission of gender justice is our superpower. We know that members of marginalized groups tend to apply for positions only if they believe they are a 100% match for the role. If you are passionate about NWLC's mission and think you can be successful in this role, please apply. We'd appreciate the opportunity to consider your application.
Reasonable Accommodations
If you require reasonable accommodations during any part of the hiring process, please email ***************.
Auto-ApplySenior Manager, Clinical Data Informatics
Senior manager job in Washington, DC
The Senior Manager, Clinical Data Informatics, plays a critical role in advancing the ASH Research Collaborative (ASH RC) Data Hub program as a primary business analyst for the design, development, and implementation of technology tools used by ASH RC participants and stakeholders. This position bridges the gap between clinical subject matter experts and technology teams to ensure that products meet the needs of researchers, clinicians, industry, and federal agency partners.
The ideal candidate possesses in-depth clinical informatics expertise and direct healthcare experience, enabling them to translate complex clinical workflows and research objectives into technical requirements. They leverage their knowledge of electronic health record (EHR) data and real-world data to guide the development of tools and outputs that support clinical researchers, health care monitoring, and regulatory research use cases. A key responsibility includes proactively identifying and addressing data quality issues arising from data submissions or analysis and leading the design and execution of solutions to ensure high-quality, research data sets.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Requirements Design and Product Development
Serve as a business analyst to elicit technical and non-technical stakeholder requirements through interviews, workshops, workflow analysis, and data review.
Translate high-level business objectives into detailed business requirements, user stories, and functional specifications to drive product development.
Develop wireframes, process flows, algorithms, metric and statistic calculation specifications, pseudocode, data visualization specifications, and database design requirements.
Collaborate with internal and contracted technology teams to oversee design, development, and implementation of technology tools that meet the needs of ASH RC's clinical, research, and regulatory stakeholders.
Maintain and groom product backlog and contribute to Agile sprint planning.
Coordinate requirement walk-throughs and sign-offs with stakeholders to ensure use cases and process models accurately portray specific business needs.
Clearly and routinely communicate with stakeholders about project timelines, status, and potential roadblocks.
Data Quality & Informatics
Apply advanced clinical informatics knowledge to ensure EHR and other real-world data are accurately represented in products and outputs.
Identify and investigate data quality issues related to site submissions, data integration, or analytical methods.
Develop and lead implementation of data quality improvement solutions, including validation protocols, enhanced algorithms, and automated checks.
Conduct data analysis using relational databases and SQL to validate algorithms, clinical concept mappings, and statistical calculations.
Quality Assurance and Testing
Create user acceptance test plans to validate business requirements, contractual obligations, and regulatory requirements.
Develop functional test plans in collaboration with technology implementation teams to ensure that detailed technical specifications are accurately implemented.
Lead UAT sessions and facilitate issue resolution with stakeholders.
Project Management
Act as the bridge between clinical subject matter experts and technology teams to ensure tools meet stakeholder needs.
Elicit and document requirements, translating clinical workflows into user stories, wireframes, and technical specifications.
Maintain and prioritize the product backlog; coordinate Agile sprint planning and execution.
Use Jira to manage backlog, track sprints, and monitor project progress.
Facilitate requirement walk-throughs and sign-offs with stakeholders to confirm accuracy and alignment.
Provide regular communication on project timelines, status updates, and potential risks or roadblocks.
Create and manage user acceptance test (UAT) plans; lead sessions and coordinate resolution of issues.
Ensure deliverables meet business, functional, and regulatory requirements.
Apply structured project management practices to drive efficiency, transparency, and high-quality outcomes.
QUALIFICATIONS, KNOWLEDGE & SKILLS
Bachelor's degree, preferably in health sciences, informatics, information technology, data analysis, or a related field. Master's preferred and 7 years of experience.
Business analyst experience in healthcare or clinical research environments, functioning as a bridge between technology teams and clinical subject matter experts.
Demonstrated experience with clinical workflows and the application of technology within a clinical setting.
Expertise in clinical informatics, including EHR data and clinical codes, including but not limited to ICD-9, ICD-10, SNOMED, LOINC, RXNORM, and CPT codes.
Proficiency in SQL and relational databases for data analysis, algorithm validation, and troubleshooting.
Experience working within an Agile development framework, including scientific analysis requirements, conceptual data modeling and process modeling, data integration and quality assurance, data visualization, and data entry tools.
Strong structured problem-solving skills, with a commitment to continuous improvement and a keen attention to detail.
Exceptional verbal and written communication skills, with the ability to manage requirements meetings, workshops, and end user demos.
Experience creating reports and visualizations using business intelligence tools.
Experience with hematology clinical terms and research methodologies.
Experience with regulatory and research standards for real world data (e.g., FDA real world evidence guidance).
PHYSICAL REQUIREMENTS
Requires ability to speak audibly and listen actively.
Ability to use computers telephones and other office equipment
Will require minimal air travel.
The American Society for Hematology (ASH) is dedicated to cultivating a workplace that prioritizes fairness, respect, and equal opportunity for all employees. We maintain a strict non-discrimination policy and are committed to treating each other with dignity, regardless of race, color, sex, religion, age, sexual orientation, gender identity or expression, national origin, disability, genetic information, pregnancy, veteran status, or any other characteristic that is protected by federal, state, or local laws. Our goal is to foster an inclusive environment where everyone can thrive, contribute, and achieve their full potential.
Auto-ApplySenior Manager Government Affairs
Senior manager job in Washington, DC
Do you want to join a team where the mission is meaningful, the challenges are complex, and you can directly see the results of your hard work? Lundbeck is a global biopharmaceutical company focusing exclusively on brain health. With more than 70 years of experience in neuroscience, we are committed to improving the lives of people with neurological and psychiatric diseases. Lundbeck employees are inspired and driven by our purpose to advance brain health and transform lives. Join us on our journey of growth!
**SUMMARY:**
The Senior Manager, Government Affairs will: drive Lundbeck's advocacy strategy through direct lobbying of federal policymakers in collaboration with patient and professional organizations; and drive Lundbeck's Political Action Committee strategy and manage its day-to-day operations.
**ESSENTIAL FUNCTIONS:**
+ Drive strategic advocacy efforts in Washington, D.C. that advance Lundbeck's business objectives and the patients we serve. Builds and maintains key policymaker relationships on Capitol Hill especially focused on the Illinois, Washington, and California delegations, leaders in neuroscience, epilepsy, or rare diseases. Builds and maintains collaborative relationships with key patient advocacy and professional associations related to prioritized policy issues. Proactively advocates the company's priorities and objectives with leaders at prioritized organizations with direct one-on-one meetings and ongoing contact, and identifies opportunities for collaboration.
+ Actively engages in trade association led strategic policy advocacy, as it aligns to Lundbeck priorities.
+ Collaborates with Patient Advocacy Medical Affairs and Market Access colleagues to ensure alignment on key priorities.
+ Manages LUPAC (Lundbeck's Political Action Committee):
+ Develops and drives membership development goals and programs for LUPAC; collaborates with Government Affairs leadership regarding strategies and objectives; leads implementation of the same in order to expand LUPAC enrollment and revenue.
+ Manages LUPAC financial reporting and other compliance obligations directly and through LUPAC's third party vendor, LUPAC receipts and disbursements, budget and record-keeping; manages quarterly meetings of LUPAC's Board of Directors.
+ Represents Lundbeck at congressional fundraisers which can require attendance at early morning, evening and weekend events.
**REQUIRED EDUCATION, EXPERIENCE and SKILLS:**
+ Accredited bachelor's degree
+ 5+ years progressive healthcare experience and/or experience working with healthcare policies
+ Established Congressional relationships and track record of advocacy driving public policies through engagement with key stakeholders including policymakers, patient and provider organizations
+ Strong collaborator with ability to multi-task and work independently and with limited oversight in a dynamic organization; able to work well as a member of an integrated team and build key relationships within the company, with policymakers and advocacy organizations
+ Ability to provide strategic and operational guidance on complex issues and manage projects independently, within deadlines
+ Strong written and oral communications skills
**PREFERRED EDUCATION, EXPERIENCE and SKILLS:**
+ Pharmaceutical industry experience
+ PAC management and compliance
+ Experience writing and preparing executive briefing documents as well preparing executives for external speaking engagements
+ Third-party consultant management
+ Ability to effectively navigate and leverage trade association relationships
**TRAVEL:**
+ Willingness/Ability to travel up to 10% domestically. International travel may be required.
The range displayed is a national range, and if selected for this role, may vary based on various factors such as the candidate's geographical location, qualifications, skills, competencies, and proficiency for the role. Salary Pay Range: $155,000 - $180,000 and eligibility for a 15% bonus target based on company and individual performance, and eligibility to participate in the company's long-term incentive plan. Benefits for this position include flexible paid time off (PTO), health benefits to include Medical, Dental and Vision, and company match 401k. Additional benefits information can be found on ourcareer site.Applications accepted on an ongoing basis.\#LI-LM1
**Why Lundbeck**
Lundbeck offers a robust and comprehensive benefits package to help employees live well and protect their health, family, and everyday life. Information regarding our benefit offering can be found on theU.S. career site (***************************************************************************************************************** .
_Lundbeck is committed to working with and providing reasonable accommodations to disabled veterans and other individuals with disabilities during our employment application process. If, because of a disability, you need a reasonable accommodation for any part of the application process, please visit theU.S. career site (*********************************************************************** ._
_Lundbeck is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, and any other characteristic protected by law, rule, or regulation. Lundbeck participates inE-Verify (****************************************************************************************************************************** ._
**About Lundbeck**
At Lundbeck, our most important contribution is easing the burden of the millions of people living with brain disorders. Whether it is migraine, depression, or other brain disorders, patients, their carers, and society as a whole depend on us.
Through cutting edge science and strong partnerships, we develop and market some of the world's leading treatments, expanding into neuro-specialty and neuro-rare from our strong legacy within psychiatry and neurology.
The brain health challenge is real. Our commitment is real. Our impact is real.
**About Lundbeck**
At Lundbeck, our most important contribution is easing the burden of the millions of people living with brain disorders. Whether it is migraine, depression, or other brain disorders, patients, their carers, and society as a whole depend on us.
Through cutting edge science and strong partnerships, we develop and market some of the world's leading treatments, expanding into neuro-specialty and neuro-rare from our strong legacy within psychiatry and neurology.
The brain health challenge is real. Our commitment is real. Our impact is real.
Senior Manager, Global Regulatory Affairs
Senior manager job in Washington, DC
Provides critical support in developing global regulatory strategy, planning and execution of global investigational and marketed prescription drug submissions and manages lifecycle activities for all assigned projects in alignment with the Global Regulatory Lead. Translates complex pertinent global requirements and provides an assessment of the associated regulatory challenges to the GRL, global regulatory team, assigned project teams, and internal/external functional business units as needed. Works collaboratively with members of the global regulatory team to develop global regulatory plans, address global regulatory issues, health authority queries, and regulatory obligations.
**J** **ob Responsibilities**
- Provides critical support in developing global regulatory strategy, planning and execution of global investigational and marketed prescription drug submissions and manages lifecycle regulatory activities in alignment with the Global Regulatory Lead (GRL).
- Identifies the need and obtains regulatory intelligence, researches precedent approvals and prior health authority decisions to assess applicability to support development of strategic options for assigned Otsuka products.
- Translates complex pertinent global requirements and provides an assessment of the associated regulatory challenges to the GRL, global regulatory team, assigned project teams, and internal/external functional business units as needed.
- Works collaboratively with members of the global regulatory team (GRL, regional leads, CMC-RA, labeling, medical writing, regulatory operations, etc.) to develop global regulatory plans, address global regulatory issues, health authority queries, and regulatory obligations.
- Authors, coordinates, reviews, and executes submissions and responses to regulatory authorities related to INDs, amendments, supplements, aggregate reports, NDAs (as applicable) within company timelines and in accordance with regulations and guidelines.
- Independently manages preparation of INDs, CTAs, amendments, supplements, and aggregate reports within company timelines and in accordance with regulations and guidelines.
- Confirms submission documents are accurate, compliant, and high-quality to allow for smooth and expeditious approvals from regulatory authorities.
- Serves as the sponsor point of contact to the health authority.
- Represents GRA in project team meetings and provides regulatory guidance and perspective to the cross-functional team in conjunction with GRL, to determine appropriate actions to meet timelines and/or resolve issues.
- Effectively manages and directs internal support staff and external consultants for assigned projects.
- Interacts effectively with internal/external functional business units to gather data and develop documentation required for on-time submissions.
- Works closely with GRA department to execute departmental initiatives to improve overall efficiency, quality, and/or output.
- Assess and develop innovative ideas to move GRA department to address current and future challenges.
**K** **nowledge, Skills, and Competencies**
**K** **nowledge**
- Experience working in the pharmaceutical and/or healthcare industry.
- Knowledge and experience with preparation of global regulatory submissions (IND, CTA, NDA or BLA, MAA).
- RAC certification a plus.
**Skills**
- Strong oral and written communication skills.
- Solid working knowledge and understanding of the drug development process, laws, regulations, and guidelines including FDA, ICH, etc.
- Able to successfully interpret and apply regulatory intelligence to work output.
- Ability to lead teams, prioritized work, proactively manage and communicate issues, scopes progress and risks throughout the project lifecycle ensuring key stakeholders are informed.
- Able to establish close communications and working relationship with cross functional teams to meet business objectives.
Results-oriented, entrepreneurial, and self-motivated with excellent organizational skills with ability to learn and grow.
- Strong demonstrated experience with Microsoft Office programs (Word, Excel, PowerPoint, Outlook) and familiarity with electronic document management systems (EDMS).
**Competencies**
See OPDC Competencies Chart (Level X)
**P** **hysical Demands and Work Environment**
Travel (approximately 20%)
See document Physical Demands and Work environment for further requirements.
**Education and Related Experience**
Bachelor's degree with 5+ years' experience or Master's degree with 2 years' experience in regulatory affairs or related areas (e.g., clinical development, project management, quality assurance, etc.) in pharmaceutical or healthcare related industry. Experience with FDA or other health authority interactions desirable.
**Competencies**
**Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
**Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business.
**Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
**Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
**Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
**Empowered Development -** Play an active role in professional development as a business imperative.
Minimum $146,955.00 - Maximum $219,650.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.
**Application Deadline** : This will be posted for a minimum of 5 business days.
**Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; ********************************************* .
**Disclaimer:**
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) .
**Statement Regarding Job Recruiting Fraud Scams**
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* .
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Senior Preconstruction Manager
Senior manager job in Washington, DC
Every day, our team members do amazing things in pursuit of our shared purpose to build trust with our clients, partners, subcontractors, and teammates. No matter your background, education, or career path, if you share our vision to create extraordinary experiences, you belong at HITT.
Senior Preconstruction ManagerJob Description:
A Senior Preconstruction Manager is responsible for leading and managing multiple projects working with a team of preconstruction managers, and shared team resources to deliver exceptional deliverables to our clients. In his/her duty they will be responsible for the day to day execution to provide preconstruction services from initial program design phase until final construction documents are complete for assigned projects. This may include feasibility studies, budget estimates from conceptual design to final bidding, comparative studies, value engineering and presentation of the same to both internal and external clients. As a leader, a senior preconstruction manager should lead by example and personify The HITT Way.
Education/ Years of Experience:
Bachelor's Degree in Engineering, Construction Management, Architecture or related field, preferred
At least (7) years of related commercial construction work experience
Has been the lead preconstruction manager on several projects
Has led others as team leader and has worked to develop and coach others
Direction, Supervision & Authority:
This position typically reports to the Vice President of Preconstruction or Preconstruction Executive
This position directly supervises preconstruction managers, assistant managers and project engineers
Provide complete services to our Clients and Operations teams described above with minimal oversight
Senior Preconstruction Managers will lead multiple project teams in all aspects of bid and budget deliverables
This position will participate in the hiring and termination process
Skills/Abilities:
Software proficiency
Microsoft Office Suite, with high level of proficiency using Excel
On Screen Take-off (OST)
Adobe products, including Bluebeam
Resource to clients and design teams to positively promote HITT Preconstruction advantages
Provide complete preconstruction services to our clients and operations team with minimal oversight
Prepare and analyze pricing proposals to include current market and regional conditions, historical data, material escalation, internal estimate and subcontractor input in order to provide complete and accurate estimates to our clients
Successfully manage the design and preconstruction phase with all stakeholders including owners, design team, consultants and HITT operations to move the project into the construction phase
Presentation and interviews with clients, including strategic preparation
Fully understand all building systems and opportunities to control or reduce costs
Understand construction drawings and specifications and identify missing elements to provide complete proposals
Understand project scheduling (P6), phasing and logistical planning of projects
Excellent written and verbal communication skills
Understand geotechnical reports
Understand Building Code and LEED Requirements
Qualities & Attributes:
Leadership - is a leader and knowledge holder of the projects
Decision-making - facilitates the decision-making process
Positive attitude & Passion - exhibits a can-do, positive attitude and passion for construction and our industry
Self-motivated and proactive - takes initiative and seeks responsibility
Integrity - behaves consistently with The HITT Way
Self-development - seeks continuous improvement of knowledge and abilities
Quality - has ability to recognize quality and implements HITT and contractual quality standards
Flexibility - is flexible with the ever-changing world of technology, design, means and methods and can “roll with the punches” the construction world produces
Teamwork and Collaboration - can work collaboratively with people of various backgrounds and styles
Customer service-oriented and is committed to going above the “normal” call of duty
Coaches, trains and educates preconstruction team members
Client Relationships - able to sustain existing client relationships and develop new client relationships
Time Management - understands and knows what tasks are more important than others and what needs to be solved immediately and what can wait; helps others prioritize
Respectful - is punctual, engaged/focused, and respectful of others
HITT Contracting is an equal opportunity employer. We are committed to hiring and developing the most qualified individuals based on job-related experience, skills, and merit. All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic. We value a respectful, inclusive workplace where everyone has the opportunity to succeed. HITT Contracting maintains a drug-free workplace, consistent with applicable local, state, and federal laws.
Auto-ApplySenior Manager-Payments Consulting- US Debit
Senior manager job in Washington, DC
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
**How will you make an impact in this role?**
+ Advance adoption of Amex debit capabilities
+ Manage processing partner relationships, integrations, and compliance; regularly engage with external partners on debit
+ Develop thorough documentation and operationally sustainable processes to ensure consistent results
+ Negotiate complex contracts with partners and customers
+ Create and expand relationships with key external debit partners
+ Develop technical proficiency and requisite fluency with network capabilities, including connectivity, specifications, and processes
+ Collaborate broadly, sharing roadmap and interoperability considerations, and thought-leadership regarding U.S. debit norms
+ Build strong positive relationships within Amex, including network, issuing, legal, pricing, policy, technology, and relationship management teams
+ Maintain deep and current knowledge about the payment services industry, debit and U.S. market trends, new and existing technologies, products, and services
**Minimum Qualifications:**
+ Minimum 3 years' experience in the processing and acquiring of U.S. debit cards with processor, debit network, or acquirer
+ Sound technical aptitude, analytical, and problem-solving skills
+ Demonstrated ability to guide, contribute to, and execute on strategies to deliver outcomes aligned to business goals in matrixed organizations
+ Experience negotiating complex contracts with partners and/or customers
+ Proven ability to build, maintain, and leverage strong relationships with internal and external stakeholders, including industry partners
+ Track record of leading through change, challenging the status quo, and leading and producing results with or without authority
+ Excellent communication and interpersonal skills with the ability to articulate and illustrate complex issues in a simple, non-technical manner
+ Strong work ethic and organizational skills, with high level of intellectual curiosity, initiative, drive, and attention to detail
+ Potential travel required within U.S. (~10%)
+ Bachelor's degree or equivalent industry experience required.
**Preferred Qualifications:**
+ Expansive and active network across payments industry.
**Qualifications**
Salary Range: $103,750.00 to $174,750.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ 6% Company Match on retirement savings plan
+ Free financial coaching and financial well-being support
+ Comprehensive medical, dental, vision, life insurance, and disability benefits
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: ***************************
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
**Job:** Network
**Primary Location:** United States
**Other Locations:** US-Arizona-Phoenix, US-New York-New York
**Schedule** Full-time
**Req ID:** 25021234
Data and Evaluation Senior Manager
Senior manager job in Washington, DC
Who We Are
Children's Law Center is a mission-driven organization focused on providing high-quality legal services to children and families in DC. As an organization, we envision a world in which all children have a strong foundation of family, health and education and are free from poverty, trauma, racism and other forms of oppression. Our mission is to do this work together with DC children and families, Children's Law Center uses the law to solve children's urgent problems today, improve the systems that will affect their lives tomorrow and strengthen our community so that change endures. A key part of our mission is to challenge and reduce ways in which racism and other biases - structural and interpersonal - prevent each of us, our organization and the systems in which we work from providing children a strong foundation from which to thrive.
Our greatest assets are our people. We recognize that people with diverse backgrounds, experiences and perspectives fuel our ability to provide the best outcomes for our clients and our community. Staff members at Children's Law Center advance the organization's mission through their leadership, result-oriented mindset and commitment to cultural humility. We are looking for individuals who like to be challenged to grow both personally and professionally and value the opportunity to make a difference in their community. Children's Law Center's continued success depends on recruiting and retaining individuals who possess and exemplify these attributes.
Program Description
The Evaluation and Learning (E&L) team at Children's Law Center (CLC) is responsible for capturing and measuring CLC's reach in the community by collecting meaningful data that speaks to client and case outcomes. Specifically, the E&L team manages the case management system used by CLC attorneys (Legal Server), works with program staff and leadership to ensure data quality, reports on program performance and leads research and evaluation efforts to document implementation and outcomes.
Job Summary
The Data and Evaluation Senior Manager (“Senior Manager”) leads the conceptualization and execution of evaluation projects intended to assess the effectiveness of CLC's legal services. This includes designing implementation and outcome evaluations, as well as carrying out administrative research tasks. For example, the Senior Manager oversees the administration of CLC's client satisfaction survey and the outcome evaluation of family law cases. Further, the Senior Manager updates and maintains all dashboards reporting program performance measures, trends and client data. The Senior Manager also helps responds to staff's inquiries about Legal Server, generates grant reports and monitors data quality and integrity. The Senior Manager works under the direct supervision of the Director of Data and Evaluation and will help supervise the responsibilities of the Data Management Specialist.
Role Responsibilities
Research and Evaluation
Apply participatory or community engaged methods to independently design and lead evaluation projects on the effectiveness of CLC's legal services (e.g., client satisfaction survey, family law outcome evaluation, audit of pro bono cases).
Conceptualize, implement and monitor data collection activities (e.g., client interviews, focus groups, surveys, program observations, etc.).
Execute administrative and operational research tasks (e.g., client recruitment, incentives).
Analyze, summarize and present evaluation findings in reports and presentations for CLC staff, partners, funders, clients and community members.
Assist with reviewing and guiding the Data Management Specialist's work, including contractual and compliance reporting, data cleaning and other research and evaluation tasks.
Lead internal projects to collect feedback from CLC staff.
Represent E&L team at meetings with internal program leadership and external partners.
Reporting and Analytics
Develop and update all program dashboards and data visualizations in PowerBI to help program leadership oversee program implementation. This includes regularly reviewing the dashboards to proactively identify data inconsistencies and issues and making recommendations to program leadership on how to refine data collection and dashboard reporting.
Work closely with program leadership to lead activities related to evaluation and grants management, including reviewing data quality and coding legal matters to different funding sources.
Analyze data from Legal Server to inform program planning, development, implementation and assessment, particularly in support of grant proposals.
Prepare and submit data for grant, contract, and funder reports.
Generate other program performance reports for internal use by program leadership and staff.
Case Management System (Legal Server) Administration
Serve as an administrator of CLC's case management system, Legal Server.
Respond to staff members' Legal Server technical support inquiries.
Assist with training staff on Legal Server.
Conceptualize customizations and modifications to Legal Server to meet data collection requirements and enhance the user experience.
Other duties as assigned.
Required Skills and Experience
Bachelor's degree in relevant field (e.g., economics, policy, sociology, psychology, political science, etc.) with coursework in data analysis, performance monitoring and evaluation and/or applied research.
Master's degree or 7-10 years' relevant experience in designing and conducting applied research studies, monitoring and evaluation, data analysis and/or related field.
Experience designing and leading program evaluations and data collection activities (e.g., developing logic models, designing surveys, analyzing survey responses).
Advanced experience in data visualization and dashboard development, preferably in Microsoft PowerBI.
Advanced data analysis skills in Excel (e.g., generating pivot tables, writing complex formulas, visual basic for applications (VBA), macros).
Qualitative and quantitative data analysis experience.
Computer proficiency in MS Office Suite.
Preferred Qualifications
Attention to detail.
Strong critical and analytical thinking skills.
Adaptability and ability to work under pressure.
Strong self-management skills and proactivity.
Excellent writing and verbal communication skills.
Proven project management experience with a demonstrated ability to manage multiple projects simultaneously, each with different timelines.
Experience with other analytical software, particularly R, strongly preferred.
Prior experience working with a legal services organization, non-profit setting preferred.
Experience using case management systems in a legal services organization, non-profit or law firm is a plus, with a preference for experience as a back-end user or administrator.
Organizational Competencies
Cultural Humility - an openness to self-reflection and to understanding and respecting other cultural experiences and points of view and viewing individuals as experts in their own culture and experiences.
Giving and Receiving Feedback - the ability to be self-reflective, give and receive appreciative, coaching, constructive, interpersonal and evaluative feedback.
Conflict Management - a process which is designed to guide individuals and groups from the moment of conflict to the implementation of an identified solution. This process incorporates skills and techniques, including recognizing points of conflict, identifying the facts and feelings involved to get to the root of the issue, investigating equitable solutions, implementing and evaluating solutions, and supporting and guiding others throughout the process.
Salary and Benefits
The salary for this position ranges from $80,000-$110,000 annually based on relevant experience. Children's Law Center offers a generous benefits package that includes medical, dental, vision, and short- and long-term disability insurance; employer-provided retirement contributions; flexible spending plans; and vacation, sick, holiday, family and medical leave. You can find more details about Children's Law Center's comprehensive benefits package at ***********************************************************************
Children's Law Center is a 501(c)(3) organization. Employees with federal student loan debt can apply for Public Service Loan Forgiveness. For more information, go to https:/dcbarfoundation.org/lrap/.
Application Instructions
To apply, please submit a resume via CLC's careers page (******************************************************
Children's Law Center is committed to fostering a diverse and inclusive environment. If you believe that you need accommodation to search for, or apply for, one of our positions please send an email to ***************************. In your email, please include the accommodation you are requesting and the job title you are applying for. It may take up to three business days to receive a response to your request.
Hybrid Working Conditions
Children's Law Center is currently operating on a hybrid work schedule. Employees are required to work in-person from Children's Law Center's office a minimum of two days per week. At least one of these days must be either Tuesday or Wednesday. The hybrid work schedule is subject to change based on organizational needs and/or best practices for health and safety. Hybrid work expectations may vary depending upon role responsibilities.
Work Authorization
Applicants must be authorized to work for any employer in the U.S. Children's Law Center is unable to sponsor or take over sponsorship of an employment visa at this time.
Background Checks
Candidates who receive a conditional offer of employment will be subject to a background check.
EEO
Children's Law Center is an Equal Opportunity Employer. We are committed to equal employment opportunities for all applicants and existing employees. We evaluate qualified applicants without regard to ancestry, age, color, disability, genetic information, gender identity, gender expression, marital status, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other basis protected by federal, state, or local law, ordinance, or regulation. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. We invite you to visit our website to learn more about our company and our career opportunities (******************************************************
Our Commitment
Children's Law Center is dedicated to building a world that is inclusive in approach and has equal opportunities and equitable outcomes for all. Our organization is committed to developing and supporting a robustly diverse, equitable, inclusive and anti-racist community, where all members can create and feel a sense of belonging. Through our collective deliberate efforts, we work toward racial and social justice for children and families in DC.
Auto-ApplySenior Manager, Benefits Transformation Initiative
Senior manager job in Washington, DC
ABOUT US The Aspen Institute is a global nonprofit organization committed to realizing a free, just, and equitable society. Since its founding in 1949, the Institute has been driving change through dialogue, leadership, and action to help solve the most critical challenges facing communities in the United States and around the world. Headquartered in Washington, DC, the Institute has a campus in Aspen, Colorado, and an international network of partners.
FINANCIAL SECURITY PROGRAM
The Aspen Institute Financial Security Programs (FSP) mission is to illuminate and solve the most critical financial challenges facing American households and to make financial security for all a top national priority. We aim for nothing less than a more inclusive economy with reduced wealth inequality and shared prosperity. We believe that transformational change requires innovation, trust, leadership, and entrepreneurial thinking. FSP galvanizes a diverse set of leaders across the public, private, and nonprofit sectors to solve the most critical financial challenges. We do this through deep, deliberate private and public dialogues and by elevating evidence-based research and solutions that will strengthen the financial health and security of financially vulnerable Americans.
ABOUT THIS ROLE
The Senior Manager is a core member of the Aspen Institute Financial Security Programs Benefits Transformation Initiative. This initiative is founded on the vision that everyone in America should be able to comfortably afford everyday life. To achieve this, the initiative convenes cross-sector leaders, develops innovative tools, and elevates actionable insights to close benefit gaps, enhance state capacity, and build integrated, responsive, and modernized systems of public and workplace benefits. This role moves beyond traditional policy analysis to focus directly on the implementation of these goals, representing a strategic commitment to supporting leaders in building the on-the-ground administrative and technological capacity required for true systems change.
Reporting to the Director of the Benefits Transformation Initiative, the Senior Manager will drive the adoption of benefits transformation solutions at the state level. The managers central function is to act as a project leader, trusted partner, and strategic connector for state leaders. This is accomplished by actively managing multi-state implementation projects, convening targeted working groups of state executives and ecosystem leaders, and identifying and brokering connections between states and best-in-class technical providers.
Our ideal candidate is an entrepreneurial and results-oriented professional with a proven track record of managing complex projects and cultivating strong relationships with senior-level stakeholders, particularly within government. They will be a natural facilitator and a strategic thinker, capable of navigating the complexities of public sector systems change. This individual will thrive in a dynamic environment that demands a balance of structured project execution, diplomatic partnership building, ability to act quickly to respond to opportunistic moments, and a deep, mission-driven commitment to improving how benefits are delivered to American families. While not a minimum or mandatory qualification, we strongly encourage candidates from historically underrepresented demographics, and those with first-hand experience of financial insecurity to apply for this role.
The role is based at Aspens Washington D.C. headquarters, with an in-office expectation of a minimum of 2x a week to collaborate with colleagues. The salary range for this position is $100,000 - $115,000 per year.
WHAT YOU WILL DO
State Project Management and Implementation Support
* Lead and manage complex, multi-state projects designed to accelerate the adoption of modernized benefits delivery practices, from initial scoping and planning through execution and evaluation.
* Coordinate cross-state initiatives focused on specific, high-impact solutions, such as the development of a multistate common application, the modernization of Electronic Benefit Transfer (EBT) systems, or the multistate adoption of new income verification tools.
* Provide direct support to state partners by managing and deploying resources, including potentially regranted funding for pilot projects and identifying targeted technical assistance (TA) to overcome implementation hurdles.
* Develop and maintain robust project management systems, including detailed timelines, work plans, and communication protocols, to ensure clarity, accountability, and successful outcomes across multiple concurrent state engagements.
Convening, Facilitation, and Network Building and Strengthening
* Lead the design, organization, and facilitation of high impact convenings and working groups that bring together state public benefits executives and ecosystem leaders to share best practices, workshop innovative delivery models, and co-design solutions to shared challenges.
* Serve as the primary relationship manager for a portfolio of diverse state solutions partners, building deep trust and credibility with state leaders to foster a collaborative and solution-oriented network of leaders.
* Actively support members of the State Benefits Leadership Cohort, a peer network of senior, bipartisan state public benefits executives, in identifying and implementing solutions identified by cohort activities.
Ecosystem Partnership and Resource Connection
* Serve as a key connector within the benefits ecosystem, proactively identifying, vetting, and connecting state agencies with best-in-class technical providers, civic technology organizations, and other implementation partners.
* Develop and nurture a diverse network of relationships with key stakeholders beyond state government, including technology vendors, philanthropic partners, and research institutions, to build a robust support system for state transformation efforts.
* Stay abreast of emerging trends, tools, and innovations in benefits administration, human-centered design, and civic technology to serve as a go-to resource for state partners seeking cutting-edge solutions.
Initiative Strategy and Collaboration
* In close consultation with the Director of the Benefits Transformation Initiative, contribute to the ongoing development and refinement of the initiatives strategy for engaging and supporting states.
* Work in close partnership with peers on FSPs Insights and Evidence and Communications teams to translate learnings from state engagements into published research, case studies, and other products that can inform the broader field.
* Represent the Benefits Transformation Initiative and the Aspen Institute Financial Security Program at relevant conferences, panel discussions, and other public events, sharing insights from our work with states and building the initiative's profile.
WHAT YOU WILL NEED TO THRIVE
* 5+ years of progressively responsible professional experience in a relevant field such as public administration, program management, management consulting, or public sector technology.
* A Bachelors degree or equivalent professional experience is required. A graduate degree in Public Policy, Public Administration, Business Administration, or a related field is a plus.
* A deep commitment to the Aspen Institute Financial Security Programs mission of financial security for all and a passion for modernizing public benefits systems.
* Demonstrated experience managing complex, multi-stakeholder projects from conception to completion, utilizing formal project management tools and methodologies is required.
* Preference for experience working directly within or in close partnership with state government agencies, particularly those responsible for administering public benefits (e.g., SNAP, TANF, Medicaid, WIC).
* Demonstrated understanding of the operational, technological, and political challenges involved in public benefits delivery and systems change at the state level.
* Exceptional facilitation and communication skills, with a proven ability to develop agendas, lead productive discussions, build consensus among diverse stakeholders, and present complex information clearly and persuasively, both verbally and in writing.
* Superior relationship management skills, with the ability to quickly build trust and credibility with senior leaders in government, technology, and philanthropy.
* Familiarity with the civic technology landscape and human-centered design principles is a significant plus.
* Ability to commit to up to 20% domestic travel.
ADDITIONAL INFORMATION
The Aspen Institute offers a generous benefits package including health, dental, vision, and prescription benefits, retirement benefits, and paid leave.
The Aspen Institute is an Equal Opportunity Employer and complies with all District and federal laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran or disabled status and will not be discriminated against.
The Aspen Institute welcomes individuals with disabilities to participate in its programs, including the interview process. If you would like to request accommodations or have questions about accessibility, please email **************************** or call ************ in advance of your visit. Requests for ASL or CART services should be made at least two weeks in advance when possible. We will make every effort to fulfill requests, subject to availability.
Global Medical Operations Senior Manager
Senior manager job in Washington, DC
**Join Amgen's Mission of Serving Patients** At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission-to serve patients living with serious illnesses-drives all that we do. Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.
Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
**Global Medical Operations Senior Manager**
**What you will do**
Let's do this. Let's change the world. As Global Medical Operations Senior Manager reporting to Head of Medical Data and Analytics, you will play a pivotal role in advancing global insights generation by understanding different systems and capabilities and integrating diverse data sources to inform strategy, enhance decision-making and amplify the impact of Amgen's global medical organization. You will partner with cross functional teams as well as IS/IT to develop, implement, and maintain analytically focused solutions to the Global Medical organization.
You will serve as both a **strategic partner and analytical executor** for global medical capabilities frameworks such as Field CRM, Access, Use and Evidence Generation (AUEG), MedInfo, and Scientific Communications. You will lead the design, delivery, and evolution of data models, analytics and dashboards that empower stakeholders worldwide to generate, access, and apply evidence effectively.
+ Supervise and lead operational activities to plan, build, implement, launch, and maintain the solutions in accordance with capability strategies, goals & roadmap
+ Partner with capability leads to understand business context, strategy, systems and success metrics to lead cross-functional collaboration with data engineering, IT, regional study leads, and Medical Affairs stakeholders to ensure strategic alignment and data integrity.
+ Serve as data steward and subject matter expert for the applicable frameworks, data assets and executive dashboards.
+ Design, map, and maintain data flows and integrations across systems, ensuring data findability, accessibility, documentation towards integrity, quality, and compliance.
+ Support the build/ assessment/ maintenance of the end-to-end capability (Process, System and Reports) lifecycle management, upgrade and enhancements in partnership with Information Systems
+ Establish active communication lines with all applicable teams across functions and geographies and ensures global alignment with the implementation of innovations and improvements in analytics solutions
+ Partner and collaborate with other Amgen Data Science and Analytic teams to innovate and scale advanced analytic solutions in the organization
+ Develop and support Global Medical's vision of expanding its Advanced Analytics Platform with industry leading analytics tools and technologies to enable Amgen to continue to be the industry leader in this space
+ Lead cross capability data discovery exercises and collaborate with vendors to complete proof of concepts and prototypes to identify the right technology solutions for Amgen
+ Translate complex, technical insights into clear, data-driven narratives to inform and shape strategy in collaboration with capability leads
+ Lead or champion delivery of key performance metrics and other analytics on an ongoing basis while continuously improving and innovating to enhance efficiency and throughput
+ Drive innovation by continually assessing emerging technologies and their application in the Medical Affairs space, including but not limited to AI, Machine Learning and Natural Language Processing techniques to support critical business needs
+ Lead the development and updates of controlled documents, propose, and implement processes and policies to improve the capability
+ Drive development and implementation of training and support user adoption of analytics tools
+ Support vendor management
+ Be responsible for quality controls and assist in responding to audit findings
**What we expect of you**
We are all different, yet we all use our unique contributions to serve patients. The qualified professional we seek is a Senior Manager with these qualifications.
**Basic Qualifications:**
+ Doctorate degree in life science, computer science, business administration or related fields & 4 years of work experience
**OR**
+ Master's degree in life science, computer science, business administration or related fields & 6 years of work experience
**OR**
+ Bachelor's degree in life science, computer science, business administration or related fields & 8 years of work experience
**Preferred Qualifications:**
+ 5+ years of hands-on experience in **data analytics, data science, or business intelligence** in the **biopharma, healthcare, or medical affairs** domains.
+ 3+ years of experience in leading and running systems or analytics projects and programs
+ Strong analytical and storytelling skills, with the ability to translate business needs into actionable insights, dashboards and KPIs.
+ Proficiency in **SQL** , **Python/R** , and/or data visualization tools ( **Power BI, Tableau, Spotfire, etc.** ).
+ Experience integrating complex datasets and ensuring data quality and governance.
+ Demonstrated discernment and experience translating data insights to evidence-based, strategic decisions.
+ Exceptional communication and stakeholder management skills, with the ability to align technical and business teams around shared goals.
+ Demonstrated ownership, precision, and accountability in getting results within a fast-paced, matrixed global organization
+ Demonstrated ability to apply **AI/ML methods** (e.g., predictive analytics, NLP, automation, or generative AI tools).
+ Strong sense of ownership, precision, and accountability - thrives as a **hands-on delivery authority** in a matrixed, global environment.
**What you can expect of us**
As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we'll support your journey every step of the way.
The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.
In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:
+ A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
+ A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
+ Stock-based long-term incentives
+ Award-winning time-off plans
+ Flexible work models, including remote and hybrid work arrangements, where possible
**Apply now and make a lasting impact with the Amgen team.**
**careers.amgen.com**
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
**Application deadline**
Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.
**Sponsorship**
Sponsorship for this role is not guaranteed.
As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.
Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Senior Manager, Digital Philanthropy
Senior manager job in Washington, DC
Job Details Management World Food Program USA - DC - Washington, DC Full Time $92000.00 - $97660.00 Salary NoneDescription
DESCRIPTION
World Food Program USA seeks an experienced, technical and creative individual to serve as the Senior Manager, Digital Philanthropy. The person in this role is passionate about connecting with donors through digital channels and best practices. As a vital member of our Philanthropy team, and in partnership with the Senior Director of Philanthropy and our full-service direct response agency, this person will operate with a strategic focus to steward and retain WFP USA's core and mid-level donors as well lapsed and prospect audiences.
This position will steer World Food Program USA's digital fundraising programs, currently including email and SMS and work closely with WFP USA's advertising team, advising, reviewing and editing all communications involving existing donors. In concert with a larger organizational effort, the Senior Manager, Digital Philanthropy will be accountable for the day-to-day administration of the digital program designed to acquire, upgrade, engage and retain core and mid-level donors through email and SMS. The person in this role will leverage Pardot, Fundraise Up, Strive Messaging, Salesforce CRM and other digital tools to expand the reach of WFP USA's message to increase revenue and retention of donors for the organization.
About World Food Program USA
World Food Program USA's values provide the framework for how we behave and work together to reach our goals to feed and save the lives of the most vulnerable people around the world. Those values are:
Collaborative: We are all one team
Accountable: We own our work
Respectful: We are kind to each other
Inclusive: We champion diversity
Optimistic: We have a make it happen attitude
We are looking for applicants who embody these values and are invested in forwarding our mission.
Why Join Us?
We are a dynamic, forward leaning, financially stable organization.
You will be joining an effective, committed, high-performing group of colleagues who are well-regarded in the community.
This position will play a crucial role in aiding the organization in their mission of ending global hunger
Highlighted Responsibilities:
Bring experience and a broad knowledge of current digital best practices to the program and refrain and adapt vendor-provided strategies designed to support the growth, diversification and retention of core and mid-level donors.
Supervise Senior Associate, Digital Philanthropy in managing the workflow and timelines for creating and testing emails, donation pages and SMS.
Oversee the project management of digital direct response vendors and platforms. Responsible for ensuring smooth progression of projects, identifying potential roadblocks, strategizing for future initiatives, and evaluating the ongoing value provided by platforms and vendors.
Build and operationalize SOPs and documents as needed for the direct response digital program.
Meet or exceed annual fundraising goals for email and SMS set in concert with the Senior Director.
Define clear metrics for success and coordinate future messaging based on performance against goals.
Collaborate with Communications and Marketing staff to ensure alignment with strategies, messaging and goals.
Review and edit digital copy and creative. Occasionally write digital copy, build and QA emails.
Work in coordination with Senior Director to manage consultant relationships with digital fundraising agencies and/or consultants.
Improve and manage robust testing processes, email and donation form optimization and reporting.
Manage the end-to-end process of SMS campaigns, including copywriting, design coordination, scheduling, and analysis of campaign performance.
Excel working in a fast-paced environment that may require rapid response due to world emergency events.
Work with the development team to identify high-value opportunities for future digital development.
Okay working weekends and holidays occasionally, if world events occur requiring rapid email response.
Other duties as assigned.
Qualifications
A well-qualified candidate will possess the following:
Passion for our shared vision of creating a world with zero hunger preferred
Commitment to a donor-centric framework that honors the donor journey from first to ultimate gift, and the many ways donors engage with and support WFP USA
4-6 years of experience in direct response marketing within a fundraising or membership department preferred.
Bachelor's degree or equivalent work experience.
Knowledge and Experience
Background in email fundraising is a must.
Experience with data driven fundraising programs. Familiarity with Salesforce preferred.
Strong editorial skills and a proof-reader's eye for detail.
Must be detailed oriented and adept at managing multiple deadlines, complex workflow processes and schedules.
Ability to leverage AI tools and techniques to enhance productivity, streamline processes, and drive innovative solutions within this role
Ability to coordinate input from multiple stakeholders.
Ability to meet deadlines.
Demonstrated ability to take initiative and work independently.
Personal Characteristics and Work Style
Collaborative and team-oriented individual who can engage and motivate others in a wide variety of functions across an organization.
Strong affinity for WFP USA's mission and program priorities.
Rogram Manager - Business Process - Help Desk
Senior manager job in Washington, DC
National Associates, Inc. (NAI) is a full-service Staffing and Human Resources Management firm. We represent clients and candidates across every industry. With over 20+ years experience, we currently provide services to the Washington, DC, metropolitan area and 17 other states. In our 20+ years, we have learned that the best way to service our customers is to understand their needs and to facilitate an open line of communication.
Job Description
1 year contract position
We are looking for exceptional Project Manager to support a consolidated health and human services eligibility and enrollment implementation project.
We are looking for an individual to project manage the Business Process for the development and implementation of a new HelpDesk developed for the health and human services eligibility and enrollment.
The characteristics required for all resources on the project are to be able to work independently as well as in teams that include staff, other resources and system integrator teams. This is a complex project and requires individuals who are able to work in high performing, fast-pace environments to meet significant deadlines monitored by federal funding agencies.
8 years experience - PM Exp. operating in the IT Field
2 years experience - Proven exp. working on projects that deal with health and human services - District of Columbia preferred
5 years experience - Proven comprehensive knowledge of technical skills, principles, practices, and procedures of testing methodologies
3 years experience - Proven comprehensive working knowledge in operating a network infrastructure and data centers
6 years experience - Proven exp. in providing technical support and implementing business processes for call center/helpdesk support
1 years experience - Exp. managing business requirements and systems management for Curam
4 years experience - Experience using and designing analytics for improving business processes
4 years experience - Excellent communication skills (Verbal & Written) across all levels of business hierarchy
Highly Desired - Knowledge in technical systems such as HTML, PHP, SQL, Sharepoint, Javascript
Additional Information
All your information will be kept confidential according to EEO guidelines.
Senior New Initiatives Manager
Senior manager job in Washington, DC
Join the future of news We're on a mission to deliver riveting storytelling for all of America. At The Washington Post, you'll help reinvent news. Our work is driven by a deep investigative spirit and enhanced by innovation to bring audiences closer to the stories that matter most.
About Our Team
The Washington Post is powered by the passion and talent of our people. It takes all of us to reinvent news. Beyond our award-winning Newsroom and Opinions teams, we work across many departments, including Brand & Events, Communications, Customer Care, Engineering & Product, Finance, Human Resources, Legal, Marketing & Advertising, Print Operations, and Sales.
Why This Role Matters
The Washington Post is seeking a Senior Manager of New Initiatives to lead the development of innovative monetization strategies and products that shape the future of how journalism is accessed, valued, and distributed. As a key member of the innovation-focused New Initiatives team, you will report to the Associate Director and play a central role in designing, launching, and scaling complex, cross-functional initiatives that drive revenue growth and audience engagement.
You will oversee strategic initiatives like Flexible Access, a first-of-its-kind model redefining how audiences engage with and pay for news. This role goes beyond product optimization: it requires building entirely new frameworks for monetization, operational workflows, and customer experience in a dynamic and fast-changing environment. Your work will span strategy, financial modeling, platform development, and cross-team execution, operating at the intersection of editorial, engineering, marketing, and analytics.
You will also identify and drive new monetization opportunities across podcasts, video, and tiered access models, expanding how we package and promote content to meet evolving audience needs. In doing so, you will help build the future state of news products by balancing journalistic integrity with innovation, scale, and business sustainability.
We are looking for a strategic leader with deep curiosity, strong business instincts, and a passion for building what doesn't yet exist.
What Motivates You
* You have a commitment to our mission of becoming the world's leading news organization, driving transformative strategies that shape the future of digital subscriptions.
* You leverage data insights to inform and support innovative strategies that enhance our digital product portfolio.
* Cultivating a collaborative, inclusive, and innovative environment that fosters open communication, continuous learning, and mutual support.
How You Will Support the Mission
* Lead and build: Own strategy development for new and existing revenue-generating initiatives like Flexible Access, translating early-stage ideas into business plans with defined outcomes, timelines, and resources.
* Innovate at scale: Define and operationalize new product frameworks, infrastructure, and workflows that support evolving access models, including in-house systems to manage and iterate on monetization complexity.
* Shape market direction: Identify and validate emerging revenue models, including tiered access, podcast monetization, and video packaging to expand how journalism is monetized and experienced.
* Cross-functional leadership: Drive execution across a matrixed organization, aligning product, engineering, design, editorial, and marketing teams on shared strategic goals.
* Financial strategy: Collaborate with Finance to build financial models, forecasts, and scenario plans that inform investment decisions and guide product roadmap prioritization.
* Customer-first mindset: Integrate customer research, behavioral data, and competitive insights into all planning and execution to ensure product-market fit and audience resonance.
* Drive iteration: Design and interpret A/B tests and cohort analyses to continuously refine monetization strategies and surface optimization opportunities post-launch.
* Champion journalism: Promote innovative ways to package and amplify The Post's journalism across new and existing partnership distribution channels, partnering with editorial and content creators to scale impact.
* Strategic storytelling: Distill complex, multi-variable initiatives into clear, compelling communications for senior executives and cross-functional partners.
* Foresight & adaptability: Track macro trends in media, commerce, and technology to proactively identify new monetization opportunities and prepare for future-state scenarios.
The Skills and Experience You Bring
* 6+ years of experience in business strategy, consulting, or product growth, preferably within digital media, technology, or subscription-based businesses.
* Demonstrated success owning complex, end-to-end strategic initiatives that resulted in measurable business impact.
* Expertise in digital monetization models, including audience segmentation, content-tiering, and value-based pricing.
* Highly proficient in financial modeling, forecasting, and scenario planning.
* Experience working across diverse teams and functions, building alignment in complex environments.
* Strong analytical thinker with the ability to navigate ambiguity and convert ideas into actionable, scalable plans.
* Exceptional communication and storytelling skills, particularly when interfacing with executive leadership.
* Deep curiosity about trends shaping the future of media, technology, consumer behavior, and business models.
* Comfort with agile, iterative environments and able to pivot, test, and learn quickly while keeping focus on long-term vision.
Collaboration makes us stronger. That's why our offices are designed with open layouts, modern technology, and easy access to transportation. With certain exceptions for newsgathering and business travel, we work on-site five days a week.
Compensation and Benefits
Wherever you are in your life or career, The Washington Post offers comprehensive and inclusive benefits for every step of your journey:
* Competitive medical, dental and vision coverage
* Company-paid pension and 401(k) match
* Three weeks of vacation and up to three weeks of paid sick leave
* Nine paid holidays and two personal days
* 20 weeks paid parental leave for any new parent
* Robust mental health resources
* Backup care and caregiver concierge services
* Gender affirming services
* Pet insurance
* Free Post digital subscription
* Leadership and career development programs
Benefits may vary based on the job, full-time or part-time schedule, location, and collectively bargained status.
The salary range for this position is:
$91,800 - $153,000 Annual
The actual salary within this range will depend on individual skills, experience, and qualifications as they relate to specific job requirements. This position may be eligible for a bonus or incentive program, and a member of the Talent Acquisition team will discuss bonus payment terms and conditions during the interview process.
Your story awaits. Apply today!
Learn more about The Post at careers.washingtonpost.com.
Auto-ApplyHealthcare Consulting Manager
Senior manager job in Washington, DC
Job Description
Ansible Government Solutions, LLC (Ansible) is seeking an experienced Healthcare Consulting Manager to support large-scale innovation and transformation programs within the Federal Health Sector. In this role, you'll work with our team and federal healthcare clients to develop integrated program plans, drive business process improvements, and deliver impactful solutions using healthcare operations analysis and Lean Six Sigma methodologies.
Ansible is a Service-Disabled Veteran-Owned Small Business (SDVOSB) providing Federal customers with solutions in many arenas. Our customers face wide-ranging challenges in the fields of national security, health care, and information technology. To address these challenges, we employ intelligent and committed staff who take care of our customers' success as if it is their own.
Responsibilities:
Lead and manage project teams to deliver healthcare transformation initiatives
Oversee project budgets and ensure financial targets are met
Manage subcontractors and coordinate their contributions to project success
Conduct business process reengineering and gap analysis for healthcare operations
Apply Lean Six Sigma methodologies to healthcare transformation programs
Support healthcare operations optimization and business architecture development
Collaborate with subject matter experts to develop performance measures and process improvements
Work with clients to review and develop guidance and policies that facilitate process implementation
Develop business cases and cost savings recommendations
Support cross-functional delivery teams in business process improvement initiatives
Support senior leadership decision boards that govern the progress of efforts and address risks or issues affecting success
Support development of Program Management artifacts as needed (Charters, SLAs, project plans, initiative briefings, etc.)
Qualifications:
Bachelor's degree from an accredited college or University
4+ years of professional experience in healthcare operations, business process improvement, or consulting
Experience and/or knowledge of consulting methodologies such as change management, project management, process improvement, analysis and Lean Six Sigma
Experience in healthcare operations analysis
Knowledge of business architecture and gap analysis techniques
Ability to deliver in project settings that require a grasp of cross-functional subject matter
Ability to be a self-starter in a fast-paced environment
Ability to simplify complex ideas for non-experts to comprehend
Advanced proficiency with MS Word, Excel, and PowerPoint
Ability to work without sponsorship in the US indefinitely
Ability to obtain a US security clearance if needed
Desired:
Master's degree from an accredited college or university
Three to five years of professional work experience in Management Consulting
Project Management Professional Certification
Lean Six Sigma Green Belt
Salary Band: $120 - $160k (depending on experience)
All candidates must be able to:
Sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift
Lift up to 50 lbs from floor to waist
Lift up to 20 lbs
Carry up to 40 lbs a reasonable distance
Push/pull with 30 lbs of force
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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Senior Manager for Building Maintenance
Senior manager job in Washington, DC
Posting Title Senior Manager for Building Maintenance The Senior Manager Building Maintenance (SMBM) reports directly to the Director of Buildings and Grounds Maintenance (DBGM) provides front line and back up support for the Asst. Director. The SMBM, working closely with the Director, Leads and FSC support staff, will plan, assign, supervise and coordinate work; troubleshoot problems, manages corrective and preventive maintenance tasks and repairs for all of the Building Maintenance Dept trade related items to include: electrical, plumbing, roofing, painting and carpentry as well fire alarm, fire suppression and life safety systems. The SMBM assists the Director with managing external contractors for elevator maintenance and other services and provides support as needed for University capital projects and associated external contractors.
This is an Essential Personnel position, the incumbent must be willing to work overtime if necessary, answer after hours and weekend calls for emergencies and report to campus if necessary, even during inclement weather. Special events such as commencement or dignitary visits may require weekend or overnight work to include staying on campus for extended periods of time.
The projected salary or hourly pay range for this position which represents the full range of anticipated compensation is: $65,000-75,000.
Responsibilities
* Develop, implement and coordinate maintenance, repair and systems reliability programs for building maintenance systems: plumbing, electrical, carpentry (building envelope), the management of assigned staff, and coordination of efforts with other Facilities and University departments, vendors and outside agencies.
* Evaluates equipment condition and life expectancy and makes recommendations/ arranges the replacement or repair through maintenance staff or outside contractors coordinated with the deferred maintenance budget or facilities capital projects.
* Performs responsibilities of the Director Building Maintenance in his/her absence. Reviews architectural plans and provides trades related advice or inspections on all small or capital projects.
* Coordinates outages of the electrical, plumbing or underground utility distribution systems, electronic life safety systems and related equipment.
* Perform administrative duties such as supervision, scheduling of leave, performance evaluations, disciplinary actions as dictated by union contract, budgetary tracking, report formulation and quality assurance.
* Arranges and oversees safety training programs in area of responsibility.
* Performs other duties (such as commencement preparation and other high profile events) as assigned.
Qualifications
* Bachelor's Degree Preferred.
* Seven (7) or more years of experience in one or more of the building trades; electrical, plumbing, or carpentry, or closely related field.
* Three (3) years of experience in a supervisory, administrative role, directing trades personnel or others involved in facilities management activities.
* Valid driver's license, computers skills (email, word processing, spreadsheets), good written and oral communications skills.