Behavior Program Manager - Applied Behavior Analysis (MA Required)
Senior manager job in Riverside, CA
Description & Requirements Description $750 Sign-On Bonus! Compensation: $23 - $30 Per Hour Job Description Intercare Therapy provides evidence-based behavioral therapies that help children overcome challenges related to autism spectrum disorders. Our mission is to optimize the independence and quality of life of our clients and their families. We love what we do, and we are Behavioral Program Managers members who share our passion for improving the lives of children and families affected by autism.
A Behavioral Health or (ABA) Program Manager serves in the field as the onsite case supervisor and leader, mastering daily case management skills, including developing and overseeing clinical programs, supervising BIs and providing education and training for client caregivers. You must be willing to drive 30 to 60 miles a day, and able to supervise client sessions anytime between 8AM and 6PM on weekdays, and occasionally on weekends.
We are proud to be the highest rated established ABA organization on Glassdoor! Check out our rankings and reviews on Glassdoor!
Learn more about us on You Tube!
Benefits of Working at Intercare:
Monthly Bonuses!
Flexible work schedule with a focus on work/life balance; Manage your own schedule
Mileage reimbursement, a company computer and cell phone
Education tuition reimbursement program (Masters & BCBA)!
Leadership training and CEUs - we will teach how to become a better leader!
Medical, Dental, and Vision insurance
Generous time off policy (vacation, sick time, and holidays)
Company 401k Plan
Outstanding mentorship and supportive environment for continual learning
Required Credentials/Experience:
Completed Master's degree in relevant field
In progress with BCBA preferred
Strong ABA, Program Management, and clinical skills
Excellent written and spoken communication, time management skills, and interpersonal skills
Ability to give and receive constructive feedback with a team player attitude
Bilingual skills valued
Closing: If you have experience in any of the following fields, we encourage you to apply: Behavior Analyst, Autism, Social Learning, Social Skills, Developmental Condition, Psychology, Sociology, Social Services, Children, ABA, Applied behavior analysis, BCBA
Intercare Therapy will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box) Ordinance.
Intercare Therapy supports a diverse workforce and is an Equal Opportunity Employer.
Sr. Manager, Digital Customer Platforms
Senior manager job in Tustin, CA
Virgin Galactic is seeking an experienced Sr. Manager, Digital Customer Platforms to lead the development, integration, and ongoing evolution of our digital customer ecosystem. Reporting to the Chief Information Officer, this role owns the technical architecture and delivery of a secure, scalable platform that supports the full customer lifecycle-from prospect to astronaut.
The ideal candidate brings deep experience building B2C digital solutions, managing complex system integrations (Salesforce, payments, CMS), and working with luxury or high-touch brands. This leader will collaborate with Customer Experience, Sales, and external design/development partners to ensure a seamless and premium digital journey.
Responsibilities
Direct in-house and outsourced development/support teams to ensure timely, secure, and high-quality delivery.
Own the end-to-end technical architecture, system design, and platform integrations across Salesforce, payment systems, CMS, and internal applications.
Lead the development, configuration, and customization of applications to ensure secure, scalable, cloud-native implementations.
Oversee technical solution delivery, including systems analysis, programming, configuration, and architectural alignment.
Manage application lifecycle activities: testing, deployment, maintenance, enhancements, and rapid defect resolution.
Identify system dependencies and cross-platform impacts to ensure performance, security, and compatibility.
Maintain disciplined development processes, including requirements tracking, release/change management, and risk controls.
Build platform roadmaps aligned with corporate strategy and evolving customer experience needs.
Partner across IT, Customer Service, InfoSec, and Infrastructure to ensure fast, seamless resolution of platform issues.
Manage vendor and third-party relationships, ensuring SLA and contract compliance.
Recommend improvements in technology, process, and policy to increase efficiency and platform performance.
Prepare and present reports, status updates, risks, and mitigation plans to senior leadership.
Manage the Digital Customer Experience budget and contribute to project/operational financial planning.
Required Skills & Experience
Bachelor's and/or Master's Degree in Computer Science, Information Systems, Business, or related field.
8+ years leading software and web application development for enterprise-grade solutions.
Proven ability to lead and mentor IT teams, ensuring alignment with organizational goals through effective resource allocation, performance management, and development of technical talent while fostering collaboration and adherence to best
Strong background in secure web architecture, cloud infrastructure, and digital customer platforms.
Proven experience with SDLC, Agile, Scrum, and modern development practices.
Experience integrating Salesforce with complex digital ecosystems; luxury brand experience preferred.
5+ years working within complex manufacturing or high-tech environments; deep CRM process understanding.
Strong leadership, communication, analytical, and cross-functional collaboration skills.
Preferred Skills & Experience
Strong decision-making and problem-solving skills in complex technical environments.
Ability to clearly communicate technical concepts to both technical and non-technical stakeholders.
Experience developing technology roadmaps and managing limited resources effectively.
Demonstrated ability to improve processes, efficiency, and platform stability.
Conflict-resolution and mentorship skills; effective working across diverse teams.
Proactive, flexible, and able to operate under pressure while maintaining clarity and focus.
Team-oriented mindset with commitment to exceptional service delivery.
The annual U.S. base salary range for this full-time position is $107,850-$164,550. The base pay actually offered will vary depending on job-related knowledge, skills, location, and experience and take into account internal equity. Other forms of pay (e.g., bonus or long term incentive) may be provided as part of the compensation package, in addition to a full range of medical, financial, and other benefits, dependent on the position offered. For more information regarding Virgin Galactic benefits, please visit *******************************************************
Who We Are
Virgin Galactic is an aerospace and space travel company, pioneering human spaceflight for private individuals and researchers with its advanced air and space vehicles. We are making the dream of space travel a reality, delivering spaceflight at an unprecedented frequency, with the development of next generation space vehicles.
Export Requirements
To conform to U.S. Government export regulations, applicant must be a U.S. Person (either a U.S. citizen, a lawful permanent resident or a protected individual as defined 8 U.S.C. 1324b(a)(3) or be able to obtain the required authorization from either the U.S. Department of State or the U.S. Department of Commerce. The applicant must also not be included in the list of Specifically Designated Nationals and Blocked Persons maintained by the Office of Foreign Assets Control. See list here.
EEO Statement
Virgin Galactic is an Equal Opportunity Employer; employment with Virgin Galactic is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, gender identity, national origin/ethnicity, veteran status, disability status, age, sexual orientation, marital status, mental or physical disability or any other legally protected status.
DRUG FREE WORKPLACE
Virgin Galactic is committed to a Drug Free Workplace. All applicants post offer and active teammates are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. This can include pre-employment, random, reasonable suspicion, and accident related drug and alcohol testing.
Senior Manager, Publishing (Games) Temp
Senior manager job in Los Angeles, CA
Who We Are
We are Skybound.
We love creators. We love fans. We love thrilling games, indelible images, and moving stories. Our roots are in comics, but our brands extend to video games, television, movies, merchandise, and live experiences. We take special pride in original tales, fresh characters, and diverse voices.
From well-known franchises to freshly-minted originals, we offer the chance to join brilliant creators shaping a new generation of entertainment in a concentrated, agile environment where every perspective matters, and any idea can create a breakthrough.
Opportunity
Skybound is looking for an owner-minded Senior Manager, Publishing to lead go-to-market efforts on
Invincible VS
and future titles across the Skybound Games portfolio. This individual will be a strategic driver of product marketing across development, marketing and Skybound's broader entertainment ecosystem.
As the lead on go-to-market strategy, you'll craft player-centric plans rooted in insights, shape product positioning, and bring campaigns to life in ways only Skybound can. You'll partner closely with our Development team oo ensure our games are launched with intention, creativity, and a unified narrative - across community, content, paid media, digital storefronts, influencers, PR, events, and beyond.
You bring structure to ambiguity, thrive in cross-functional environments, and understand how to move from big-picture strategy to hands-on execution. If you're passionate about connecting games with players and finding bold, unexpected ways to stand out in a crowded market - this is your role.
Reports: This position will report to Skybound's Senior Director, Publishing (Games)
Responsibilities Include:
Develop and lead go-to-market plans for Skybound Games titles by defining target audiences, prioritizing features, and creating player-first messaging strategies.
Shape and validate product positioning, ensuring clear, compelling narratives for players and stakeholders from concept through launch.
Collaborate with internal and external Development teams to understand the product roadmap, align on vision, and give feedback that supports long-term development and player satisfaction.
Serve as the central driver of campaign execution - identifying blockers, enabling teams, and connecting the dots across all marketing functions.
Partner across Skybound teams (Comics, Licensing, Content, Social, Community) to ensure fully integrated, cross-medium campaigns.
Collaborate with Creative, UA, Community, Influencer, Events, and PR leads to bring campaigns to life across all player touchpoints.
Use data and player research to inform marketing decisions and product feedback loops.
Monitor performance metrics, define KPIs, and report on campaign effectiveness and ROI.
Champion bold thinking and risk-taking - bringing fresh ideas for launching and sustaining games in ways that break through the noise.
Role Requirements:
6+ years of experience in brand, publishing or product marketing, preferably in the games industry.
Demonstrated success launching and sustaining live digital products or services.
A strategic thinker with hands-on experience turning insights into high-performing campaigns.
Proven ability to lead cross-functional initiatives and coordinate internal/external teams toward shared goals.
Strong data literacy - able to track KPIs, interpret player insights, and apply learnings to future campaigns.
A compelling storyteller - both in written communication and in your ability to rally teams around a marketing vision.
Skilled in campaign planning, messaging strategy, and channel coordination.
Game industry experience as both a professional and a player.
Entrepreneurial mindset with the ability to thrive in a fast-paced, ambiguous environment.
Bachelor's degree in Marketing, Business, Communications or related field. MBA is a plus.
Salary Range: $130,000 - $150,000 USD / Year
Actual base salary is dependent on several factors including but not limited to: market dynamics, location and region, experience, specialized skills/training, level of responsibility, budgetary considerations, and tenure at the company.
The salary range listed is just one component of the total compensation package for employees.
Compensation decisions are dependent on the circumstances of each role.
Benefits
Skybound offers a wide array of benefits including medical, dental, vision, life insurance, flexible spending and dependent care accounts, as well as free counseling through our Employee Assistance Program (EAP). We also offer a 401K plan with 4% match, 12 weeks of paid parental leave, generous time off, wellness benefits, and tuition reimbursement.
Company Overview
Skybound is a multiplatform content company working closely with creators and their intellectual properties, extending stories and universes to new platforms, including comics, television, film, tabletop and video games, books, digital content, events, and beyond. We are home to critically-acclaimed global franchises, including
The Walking Dead
and
Invincible
.
Skybound Games produces, publishes and distributes video and tabletop games across all genres, including the multi-million-unit selling
The Walking Dead
video game series. In addition to our wholly-owned franchises, we work with independent developers to foster and create original games with compelling characters and worlds, strong creator and artistic focus, and innovative approaches to engaging genres.
Invincible
is one of Skybound's tentpole franchises (celebrating 20 years!) and spans the world of comic books, merchandise, video games, and the critically acclaimed adult animated television series on Prime Video. Now in its second season, the television show has consistently ranked as one of Prime Video's top-streamed series with a 99% score on Rotten Tomatoes.
The show stars Steven Yeun, with Sandra Oh, Zazie Beetz, Grey Griffin, Chris Diamantopoulos, Walton Goggins, Gillian Jacobs, Jason Mantzoukas, Ross Marquand, Khary Payton, Zachary Quinto, Andrew Rannells, Kevin Michael Richardson, Seth Rogen, and J.K. Simmons. Executive producers include Skybound's own Robert Kirkman, David Alpert, and Margaret M. Dean.
Equal Opportunity Employer
At Skybound we value diversity and are looking for extraordinary employees of all backgrounds! Skybound is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, citizenship, age, genetic information, disability, hair texture or veteran status.
Skybound will consider applicants with criminal histories in a manner consistent with the CA Fair Chance Act and Los Angeles Fair Chance Initiative for Hiring Ordinance.
For more information on our Privacy Policy, visit: ***************************************
Head of Operations
Senior manager job in Carson, CA
Job Description: Head of Operations - Carson Facility
Department: Operations
Reports To: VP & COO
Employment Type: Full-Time, Exempt
About Us
Woojin IS America, Inc. (WISA), headquartered in Santa Fe Springs, CA, is a fast-growing manufacturer specializing in electric equipment for rolling stock and light rail vehicles. We proudly serve North American customers with advanced technologies that deliver safe, reliable, and long-lasting transportation equipment.
About the Role
Woojin IS America (WISA) is seeking an experienced and driven Head of Carson Operations to lead our railcar production facility in Carson, California. This position plays a critical role in overseeing all operational activities - including safety, production, quality, and employee development - to ensure our manufacturing teams deliver high-quality rail vehicle components that meet customer expectations and project commitments.
As the Head of Operations, you'll lead a talented production team, manage day-to-day plant operations, and drive continuous improvement initiatives that enhance efficiency, safety, and performance. This is a hands-on leadership role suited for an operations professional with strong organizational, technical, and people management skills who thrive in a dynamic, project-based manufacturing environment.
Key Responsibilities
Operational Management
Plan, organize, and direct daily production activities for railcar refurbishment, overhaul, and modification projects, ensuring adherence to project scope and technical requirements.
Establish and monitor production priorities, schedules, and workflow based on project plans, including structural repairs, interior upgrades, electrical systems rework, HVAC, door systems, and other railcar subsystems.
Ensure all refurbishment tasks follow approved procedures, engineering documentation, and industry standards specific to passenger rail vehicles.
Review production performance versus established KPIs (schedule, cost, quality); identify variances and implement corrective actions.
Coordinate production activities with Engineering, Quality, Purchasing, Warehouse, and Program Management to ensure proper material availability, technical clarity, and timely project execution.
Maintain the facility in an organized, clean, and efficient state; ensure compliance with 5S standards across all railcar bays and work areas.
Safety, Quality, and Compliance
Ensure all employees follow established safety procedures and that safety training is current, especially in areas specific to railcar refurbishment such as confined space entry, elevated work, electrical lockout/tagout, welding, and hot work.
Oversee quality assurance and ensure compliance with rail industry standards such as APTA, FRA, and customer-specific requirements.
Monitor and verify that all work on railcars - including structural welding, interior installations, component replacements, wiring, and mechanical adjustments - meets specifications and approved inspection points.
Support safety and quality audits; document findings and implement corrective actions as needed.
Leadership and Employee Development
Supervise, train, and develop production supervisors, leads, and employees performing railcar rebuild and refurbishment activities.
Provide coaching and performance feedback to ensure individual and team development.
Conduct regular employee evaluations in partnership with HR to assess performance, identify strengths, and address areas for improvement.
Foster a culture of engagement, accountability, and teamwork across all levels of the production organization.
Ensure adequate staffing levels, including specialized skills needed for railcar refurbishment (welders, electricians, mechanics, interiors technicians).
Performance Monitoring and Improvement
Track productivity, schedule adherence, and budget performance for each railcar project or unit; develop improvement plans where targets are not met.
Approve weekly labor hours and ensure accurate allocation of costs to each railcar or project phase.
Evaluate labor hours per unit versus budget; implement corrective actions as necessary.
Lead continuous improvement initiatives aimed at reducing cycle times, improving workflow in railcar bays, and optimizing refurbishment processes.
Support management in bid and proposal efforts by providing accurate refurbishment labor estimates, process definitions, and production planning data.
Facility and Resource Management
Oversee Maintenance department to ensure equipment reliability, including heavy tooling, lifting equipment, cranes, jigs, and railcar-specific fixtures.
Ensure employees have the proper tools, PPE, materials, and equipment required for safe and effective refurbishment of railcars.
Manage production resources and expenses within established budgets; request additional resources when justified.
Maintain accountability for the condition, utilization, and productivity of facility assets and equipment.
Supervisory Responsibilities
Directly supervises production supervisors and team leads.
Indirectly manages all production employees assigned to refurbishment and overhaul of railcars.
Responsible for hiring, training, evaluation, and performance management in collaboration with HR.
Qualifications
Minimum 10 years of supervisory or management experience in manufacturing, railcar refurbishment, heavy equipment repair, or related fields.
Experience overseeing railcar overhaul, midlife refurbishment, or new rail vehicle assembly (LRV, Metro, Commuter, Intercity, or APM sectors) strongly preferred.
Strong understanding of railcar systems (electrical, mechanical, pneumatic, structural, interior components, propulsion, HVAC, and doors).
Bachelor's degree in Business, Industrial Management, Engineering, or a related field preferred; equivalent experience may be considered.
Proficiency in Microsoft Office and ERP/manufacturing software.
Demonstrated ability to manage large-scale refurbishment or re-manufacturing projects, including budgets and schedules.
Excellent leadership, communication, and problem-solving skills.
Performance Indicators
Achievement of railcar refurbishment schedules and customer delivery commitments.
Compliance with safety and quality standards specific to rail industry requirements.
Performance within budgeted labor and material costs.
Employee engagement, development, and retention.
Implementation and sustainability of 5S and continuous improvement initiatives.
Working Conditions
On-site position at the Carson facility.
Frequent work on or around railcars, including shop, yard, pits, and platforms.
May require extended hours or weekend work to meet customer schedules.
What We Offer
Competitive compensation package commensurate with experience.
Comprehensive health, dental, and vision insurance.
Paid time off, holidays and retirement plan.
Opportunity to lead a key facility in a growing, innovative rail manufacturing company.
Collaborative, team-oriented environment focused on safety, quality, and continuous improvement.
Head of Technical Operations and Client Implementation
Senior manager job in Irvine, CA
Tenant Inc. - Newport Beach, California, United States (On-site)
Are you ready to join one of Orange County's most exciting tech startups? At Tenant Inc., we're not just building software, we're revolutionizing the self-storage industry with our innovative, cloud-based platform. We are a high-growth company with offices in sunny Newport Beach, CA and bustling Bangalore, India, we're just getting started.
We're powered by the spirit of the hummingbird-small but mighty, purposeful, agile, and resilient. Our values are the foundation of everything we do: we foster trust, build with precision, embrace change, and take bold ownership to deliver meaningful impact for our customers and the industry. This isn't just a job. It's a chance to grow, lead, and make history. If you're hungry for challenge, passionate about innovation, and ready to join a mission-driven team-your journey starts here.
🌐 *****************
Head of Client Implementation and Technical Operations
Job Description
About the Role:
This leadership role is responsible for managing a team that ensures customers have a seamless and successful experience, from initial onboarding and data migration to ongoing technical support. You will develop and implement strategies to optimize the customer journey, drive product adoption, and maintain high levels of customer satisfaction and retention. This role requires a dynamic leader who can balance hands-on project leadership with strategic process improvement, ensuring a seamless customer experience and high product adoption. The ideal candidate will have a strong technical background, excellent project management skills, and a passion for customer facing engagement
Responsibilities:
Customer Onboarding & Implementation: Own the plan-to-launch delivery for new clients, translating business requirements into technical configurations and coordinating all onboarding activities. Develop and refine the customer onboarding process, creating a clear path to success and ensuring quick time-to-value for new clients.
Data Migration & Configuration Leadership: Develop, automate and execute comprehensive configuration and data migration strategies, including analysis, configuration set-up, transfer and validation of data from legacy systems to our platform, ensuring minimal downtime.
Technical Support Oversight: Manage the technical support team, serving as the primary escalation point for complex issues and ensuring high customer satisfaction (CSAT) and service level agreement (SLA) adherence.
Process Improvement: Define and document best practices for onboarding, data migration, and technical support. Drive continuous improvement initiatives to scale operations efficiently and improve the overall customer experience.
Team Management & Development: Mentor and coach a blended team of configuration specialists, data analysts, and support engineers, fostering a culture of accountability and continuous learning.
Customer Training & Education: Create and maintain customer-facing resources, such as knowledge bases, best practice guides, and training materials
Cross-functional Collaboration: Work closely with the Sales, Product, and Engineering teams to represent the customer's voice, address product gaps, and align support strategies with business objectives.
Performance Monitoring: Monitor key performance indicators (KPIs) such as Time-to-Value (TTV), implementation NPS, and support metrics, using data analytics to predict risk and drive informed decisions.
Customer Advocacy: Act as an escalation point for complex technical issues and customer challenges.
Qualifications:
Bachelor's degree in Computer Science, IT, Business, or a related field.
MBA beneficial
10-15 years of experience in technical support, implementation, or customer success roles, with at least 5+ years in a leadership position.
Proven experience leading configuration and data migration projects, including managing solutions for database systems and platform solutions such as ERP, CRM, Vertical SaaS, Accounting, Systems or record or related.
Strong project management skills, capable of managing multiple concurrent projects and timelines.
Excellent communication, problem-solving, and client relationship management skills
#HeadOfImplementation #ImplementationLeader #TechnicalOperations #ClientImplementation
#CustomerOnboarding #DataMigration #TechnicalSupportLeader #SupportEngineering
#ImplementationManagement
Tenant Inc. is an Equal Opportunity Employer and complies with all applicable California employment laws. The posted salary range reflects the base pay for California candidates; actual compensation may vary based on skills and experience. Employment is at-will and may be terminated at any time by either party. We provide reasonable accommodations for applicants with disabilities please contact HR if you need support during the hiring process.
Senior Manager Business Operations-Strategy
Senior manager job in Pasadena, CA
Strategic Operations Partner (Insurance + Precious Metals Platform)
If you are someone who has read
Traction: Get a Grip on Your Business
we would love to hear from you.
Employment Type: Full-Time | Hybrid | Partner-Level Role
Compensation: Competitive salary + performance incentives, including profit-share
Company Overview
We are an established sales organization specializing in financial products, preparing to launch a revolutionary precious metals platform for insurance agents and IMOs. Our model enables brokers to cross-sell compliant precious metals solutions with ease, increasing client lifetime value and streamlining backend processes.
She Strategic Operations Partner will serve as the CEO's operational architect, creating systems, compliance frameworks, processes, and technology pathways for national scalability. This role is ideal for a detail-driven integrator who excels in building operations from the ground up.
Key Responsibilities
1. Operational Architecture & Process Development
- Build end-to-end workflows and SOPs.
- Create scalable systems for national expansion.
- Convert conceptual ideas into structured plans.
2. Compliance Module & Industry Framework Creation
- Develop compliance architecture for the precious metals sales process.
- Build certification/training standards for insurance agents.
- Establish best-in-class risk mitigation policies.
3. Training Infrastructure
- Create onboarding and training modules for agents.
- Develop scalable instructional materials.
4. Technology & Platform Strategy
- Define operational requirements for a future online platform.
- Identify automation opportunities using AI and development partners.
5. Business Development Support
- Strengthen pitches to IMOs with operational backing.
- Ensure operational readiness for large-scale onboarding.
6. Strategic Partnership & Collaboration
- Act as the CEO's operational counterpart.
- Maintain confidentiality and strategic alignment.
Required Experience & Qualifications
- 7-15+ years in operations, compliance, fintech, regtech, or insurance.
- Experience scaling startups or building operational systems.
- Strong process mapping and documentation skills.
- Familiarity with regulated or semi-regulated product distribution.
Leadership & Mindset
- Entrepreneurial and detail-oriented.
- Thrives in ambiguous, fast-moving environments.
- High integrity and confidentiality.
- Collaborative, low-ego, execution-focused.
Compensation Structure
- Base salary + performance incentives.
- Potential profit-sharing.
Why This Opportunity Is Exceptional
- Build a billion-dollar scalable platform from the ground up.
- Partner with a high-energy, visionary founder.
- Architect compliance and training for an unregulated space.
- Opportunity to transform an entire industry.
Senior Freight Operations Manager
Senior manager job in Walnut, CA
We are seeking an experienced Senior Freight Operations Manager to lead our ocean, air, and inland transportation functions. This role is responsible for driving strategic and operational excellence in freight movement, ensuring cost-effective, timely, and compliant delivery of goods across our global network. The ideal candidate brings strong leadership, data-driven decision-making, and a commitment to continuous improvement.
Key Responsibilities:
Strategic Leadership
Develop and implement short- and long-term strategies aligned with company goals.
Identify and execute improvements in freight routing, load consolidation, and transportation models to support cost reduction and service excellence.
Operational Excellence
Define and manage KPIs to measure operational performance across freight modes.
Oversee daily operations, including order management, shipment tracking, and exception handling.
Ensure compliance with internal processes and external regulatory standards.
Lead initiatives to implement or optimize CargoWise and other transportation management systems (TMS).
Monitor industry trends and recommend improvements aligned with emerging best practices.
Customer Satisfaction
Partner closely with the commercial and customer service teams to understand client requirements and enhance service levels.
Ensure accurate and on-time delivery, resolving issues efficiently to maintain customer trust.
Analyze freight costs and identify opportunities for optimization, supporting rate negotiations and vendor selection.
Risk Management
Identify operational risks and develop mitigation strategies.
Implement contingency plans for disruptions in the freight network.
Reporting & Analysis
Provide regular performance updates and insights to senior leadership.
Use data to support decisions on vendor selection, route planning, and budget optimization.
Team Leadership
Lead, mentor, and develop a team of freight and logistics professionals.
Foster a culture of accountability, efficiency, and continuous learning.
Set clear objectives, conduct performance reviews, and support professional growth.
Qualifications:
Bachelor's degree in Supply Chain Management, Business Administration, or a related field; Master's degree preferred.
Minimum of 10 years' experience in freight operations, logistics, or supply chain management, including leadership roles.
Strong proficiency in CargoWise and transportation management systems (TMS); familiarity with digital freight and automation tools is a plus.
Strong analytical and problem-solving skills with a focus on process optimization.
Excellent interpersonal and communication skills; ability to collaborate across departments and regions.
In-depth knowledge of international shipping, freight compliance, and regulatory requirements.
Senior Operations Manager
Senior manager job in Los Angeles, CA
New Office Location: Culver City, CA (December 2025)
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture. As of the end of 2024, POP MART operates over 500 physical stores and more than 2,300 Robo Shops across 30+ countries and regions. Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world.
Job Overview
The Senior Operations Manager is a senior leadership role accountable for all retail store and field operations. This role is elevated above the Retail Operations Manager, with direct leadership over multiple Operations team members and ownership of both strategic and tactical initiatives across stores, field leadership, and cross-functional departments.
This leader will manage and mentor a growing operations team, including the Retail Operations Manager, NSO Coordinator, Field NSO Coordinator, Store Communications Coordinator, and future Operations staff as the company scales. In addition to driving operational excellence across North America, this role will own operational reporting, oversee all data creation for the team, and serve as the Operations representative in front of Executive Leadership.
What You Will Achieve
Strategic Leadership & Team Development
Lead, coach, and scale the Operations team, setting clear priorities and holding leaders accountable for results.
Oversee the development of Store Managers and Field Leaders into high-performing operators through structured training, coaching, and leadership development.
Ensure accountability across all operational leaders through performance management, attendance oversight, and consistent feedback.
Operational Excellence & Store Standards
Provide oversight of all store Key Performance Indicators (KPIs), ensuring performance metrics are achieved and exceeded.
Oversee execution of operational standards across store operations, inventory management, stock levels, and visual merchandising.
Ensure store-level processes align with brand integrity, customer experience, and long-term growth objectives.
Anticipate and resolve operational challenges at scale, driving consistent execution across all locations.
Policy, Compliance & Efficiency
Ensure full compliance with corporate policies, labor regulations, and legal requirements across the retail fleet.
Oversee payroll management, headcount planning, and hiring strategy to align with labor budgets and company profitability goals.
Ensure operational efficiency through streamlined processes, resource optimization, and ongoing cost controls.
Cross-Functional & Global Alignment
Act as the primary liaison between field operations and the support center, ensuring transparent and effective communication with Los Angeles and China offices.
Partner cross-functionally with Real Estate, Construction, HR, L&D, Marketing, Finance, and Visual Merchandising to ensure alignment and successful execution of initiatives.
Support product launches, brand activations, and marketing campaigns with seamless operational execution across the fleet.
New Store Openings & ROBO Operations
Oversee NSO planning and execution, from site readiness through Grand Opening, ensuring each store opens with operational excellence.
Provide leadership oversight for ROBO Shop operations, including performance optimization, staffing strategies, and sales-driving initiatives.
Reporting, Data & Insights
Owns reporting and data creation for the Operations team, ensuring accuracy, clarity, and relevance for store leaders, field teams, and executives.
Leverage data to identify opportunities, monitor performance, and guide decision-making at the store, regional, and executive level.
Work cross-functionally with IT to create data reporting tools and programs that streamline reporting and improve ease of use for all teams.
Executive Leadership Communication
Supports the creation of presentation content for Executive Leadership updates, ensuring materials are polished, data-driven, and aligned with business strategy.
Present operational updates to Field, Store, & Leadership teams, providing insights, recommendations, and status updates on departmental progress.
What You Will Need
Education & Experience
Bachelor's degree in Business, Operations Management, Retail Management, or related field.
5+ years in multi-store retail operations, with at least 3+ years in a senior-level leadership role overseeing managers and/or cross-functional teams.
Demonstrated success in building and leading high-performing operations teams in a fast-scaling retail environment.
Operational Expertise
Deep understanding of retail operations, including NSO planning/execution, store operations, payroll management, compliance, and merchandising standards.
Proven ability to develop scalable SOPs, policies, and best practices across multiple regions.
Analytical & Technical Skills
Advanced proficiency in Excel, including: Pivot Tables, VLOOKUP/INDEX-MATCH, conditional formatting, data validation, chart/graph creation, and basic macros (preferred).
Strong ability to turn raw data into actionable insights and strategic recommendations.
Leadership & Communication
Exceptional ability to lead, coach, and inspire teams at multiple levels.
Strong executive presence, with the ability to create and deliver compelling presentations to senior leaders.
Highly collaborative and skilled at cross-functional influence.
Customer & Brand Focus
Commitment to delivering exceptional customer experiences and protecting POP MART's brand integrity.
Balance efficiency, compliance, and customer satisfaction in all decision-making.
What We Offer
Market-competitive packages: 401k, health insurance, PTO, paid sick leave, and family leave.
Growth opportunities: On-the-job training, leadership development, and stretch assignments to advance your career.
Career development: Opportunities to take on larger responsibilities as POP MART's North America business scales rapidly.
*POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.
**As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
Merchandise Business Operations Manager
Senior manager job in Santa Monica, CA
Job Title: Business Operations Manager
HYBE America is part of HYBE, a global leader at the intersection of music, entertainment, and technology. We represent some of the world's most influential artists and continue to expand our creative and cultural impact across the Americas. At HYBE, we believe in the power of music and foster a culture built on Passion, Autonomy, and Trust.
Position Overview:
The Business Operations Manager plays a critical role in enabling the Merch Business department to achieve operational excellence, financial discipline, and consistent execution across all merchandise projects. This role manages P&L, budgets, forecasts, and business reporting while providing strategic financial insights to support decision making. The ideal candidate combines strong analytical skills with a pragmatic, hands-on approach to creating structure and clarity in a fast-paced, evolving environment. This is a pivotal role that will help expand HYBE artists' vision, identity, and brand presence through merchandise, strengthening fan engagement and driving our business growth in North America.
Key Responsibilities:
Develop short and long-term business plans, setting milestones and tracking progress against targets.
Create annual budgets and rolling forecasts for each artist and merchandise project.
Review monthly actuals vs. budget, analyze variances, and recommend actions to drive profitability and efficiency.
Build robust financial models and scenario analyses to evaluate new revenue streams, partnerships, or market expansions.
Prepare detailed sales recaps, margin analyses, and P&L reports; manage royalty and intracompany settlements with accurate reconciliation of sales, costs, and inventory data.
Develop, implement, and refine standard operating procedures to ensure clear, efficient workflows.
Support contract drafting, review, and compliance monitoring to ensure financial and operational alignment.
Collaborate closely with cross-functional teams to maintain alignment on budgets, timelines, and deliverables.
Identify areas for operational improvement and proactively recommend and implement solutions.
Qualifications:
Bachelor's degree in business administration, finance, or related field.
7+ years of experience in business operations, project management, FP&A, or management consulting.
Demonstrated ability to analyze and convert complex data into actionable insights and reports.
Strong proficiency in Excel and financial modeling; comfortable managing large, complex datasets.
Experience preparing P&L recaps and tracking project-level performance.
Proven ability to develop and improve operational processes across teams.
Excellent written and verbal communication skills; able to work with all levels of the organization.
Practical understanding of the entertainment or merchandise business is preferred.
It's a bonus if you have:
Bilingual proficiency in Korean and English.
Don't match every skill listed? Almost nobody does! Think you're a good fit anyway? Please let us know.
Salary Range:
The salary range for this job is $100,000 to $130,000. This is a good faith effort at the time of posting. This range is base salary only and does not include benefits and any other compensatory components of the role.
Why Join Us:
At HYBE America, you'll play a pivotal role in shaping the voice and reputation of one of the most dynamic and innovative companies in global entertainment. You'll work with some of the world's most exciting artists and help tell the stories that define culture. We back our passion for music with benefits that take care of you, so you can bring your best to the work that inspires millions.
Benefits:
Medical, dental, and vision insurance
Company 401(k) match up to 5%
Flexible paid time off
FSA
Life insurance
Wellhub membership that gives you access to gyms and fitness studios
Excellent parental leave policies
**HYBE America is an equal opportunity employer, and more than that, actively strives to build and nurture a diverse, inclusive, and equitable team. We celebrate differences and screen for shared values and cultural fit. We are committed to providing employees with a work environment free of discrimination and harassment.**
Salary Range: $100,000-$130,000/year
Senior Group Manager, EV Sales Strategy & Analytics
Senior manager job in Fountain Valley, CA
WHAT YOU WILL DO
Join a leading automotive brand shaping the future of electric mobility. As Senior Group Manager, EV Sales Strategy & Analytics, you will drive revenue, volume, and market share objectives for our EV portfolio, including Ioniq 5, Ioniq 6, Kona EV, Nexo, and upcoming electric models. This role is pivotal in defining go-to-market strategies, optimizing sales performance, and ensuring successful product launches.
The department's key mission is to achieve revenue, volume, and share objectives and provide strategic direction on go-to-market strategies that optimize sales and profitability for the assigned vehicle(s). Responsible as the lead Sales and Marketing stakeholder for product portfolio management and new product launch readiness/effectiveness.
HOW YOU WILL MAKE AN IMPACT
Lead EV Sales Strategy: Develop and execute strategies to achieve business plan objectives for assigned EV models.
Performance Optimization: Manage national/regional sales performance, inventory mix, pricing, incentives, and marketing effectiveness.
Product Positioning: Define vehicle positioning strategies and Key Selling Points (KSPs) for new launches and major updates.
Cross-Functional Leadership: Collaborate with marketing, field leadership, and analytics teams to ensure alignment and readiness for product launches.
Market Analysis: Monitor competitor activity, segment dynamics, and consumer behavior to inform strategic decisions.
Regulatory Compliance: Ensure adherence to federal/state regulations (CAFE/GHG, Tier 3, SULEV) and IRA requirements.
Executive Reporting: Present actionable insights and recommendations to senior leadership at governance meetings.
WHAT YOU WILL BRING TO THE ROLE
10+ years in automotive or consumer product industries with direct product responsibility (planning, pricing, marketing, incentives, distribution, sales).
5+ years of supervisory experience preferred.
Strong data analysis and visualization skills; proficiency with tools like Tableau, PIN, Maritz, GfK, S&P.
Exceptional presentation skills and ability to influence senior executives.
Deep understanding of EV technology, market trends, and competitive landscape.
WHAT HYUNDAI CAN OFFER YOU
Compensation Range: $137,025 - $203,000 annual base salary
Monthly Hyundai/Genesis vehicle lease allowance (including insurance and maintenance)
Holiday Pay - the company shuts down with pay between Christmas and New Years.
Vacation and sick time off
Healthcare insurance (medical, dental, and vision)
401(K) company match
Additional 401(K) Employer Enhanced Contribution program - eligible after 1 year of employment, in addition to the regular employer matching contribution
Basic life insurance, short- and long-term disability
Mental health, wellbeing, and employee assistance program
Health advocate (coordinate care and services, assistance with claim and billing issues, understanding Hyundai benefits)
WHAT HAPPENS NEXT
Express your interest by submitting an application. Once your application is received, our recruiting team will review your application to see if you meet the basic and preferred qualifications listed on the job description. For more information on our hiring process please visit our How We Hire page.
OTHER DETAILS
Physical requirements: Normal office duties.
Occasional domestic and internal travel (up to 5%).
Our Company adheres to the equal employment opportunity guidelines set forth by federal, state and local laws. The information requested on this form is sought in good faith and will not be used to discriminate against the applicant based on race, religion or creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic characteristics, marital status, sex or gender (which includes pregnancy, childbirth, or related circumstances), gender identity, gender expression, age, citizenship, sexual orientation, family care or medical leave status, military and veteran status, political affiliation, or any other characteristic protected by federal, state and local laws.
Studio Manager
Senior manager job in Los Angeles, CA
Studio & Front Desk Manager
Karen Lord Pilates Movement - Los Angeles, CA
Full-time | Multi-location wellness studio (3 locations + 4th opening Jan.)
About Us
Karen Lord Pilates Movement offers a modern classical-Pilates experience with an athletic edge. We currently operate three locations and will open our fourth in January. We're seeking a dedicated leader who loves fitness + wellness and shares our brand's contemporary, inclusive ethos.
Your Role
As Studio Manager, you are the operational backbone of our studio network. You'll oversee people, process, and guest experience-ensuring each location feels exceptional, efficient, and aligned with our brand.
Key Responsibilities:
Recruit, hire, train and, when necessary, terminate front-desk staff; build and manage weekly staff schedules.
Serve as primary operational contact for front-desk and trainer teams.
Optimize trainer schedules, manage private-session bookings, and respond to client inquiries.
Deliver outstanding customer support; resolve client concerns calmly and positively.
Maintain and update studio policies, procedures, and operations manuals.
Enforce studio standards and ensure staff + clients follow guidelines.
Manage product inventory, supplies, and ordering workflows.
Represent ownership, execute strategic vision, and organize special events + brand collaborations.
Maintain a clean, organized, and professional studio environment.
The role may include some front-desk hours when needed.
Driving required: the position will travel to multiple locations.
Required Skills & Attributes
Proven interpersonal + leadership skills; customer-service oriented.
Highly organized with strong multitasking and operational focus.
Exceptional attention to detail and a proactive mindset.
Tech-savvy: adept with scheduling systems, Mindbody software, and business operations.
A kind, positive, upbeat personality that aligns with our inclusive studio culture.
Interest in fitness and wellness; experience in a studio environment strongly preferred.
Why You'll Love Working Here
Join a growing boutique Pilates group with expansion ahead.
Work in a supportive, care-first team culture that values growth and internal promotion.
Opportunity to lead and shape operations across multiple locations.
Compensation & Benefits
Salary is competitive and commensurate with experience. We also offer opportunities for growth, team development, and involvement in a rapidly expanding studio brand.
To Apply:
Send your resume and a brief cover letter explaining why you're excited about joining Karen Lord Pilates Movement. We look forward to speaking with you!
Job Type: Full-time
Benefits:
Employee discount
Paid time off
Work Location: In person
Import Manager
Senior manager job in Long Beach, CA
As the Import Manager of Customs Brokerage Operations, you will be instrumental and responsible for the growth and development of the Customs Brokerage Operations of our Long Beach Branch Office. We are looking for someone that has the proven success, knowledge and experience in the industry to help establish best practices, while progressively growing a team.
KEY RESPONSIBILITIES:
· Oversee the provision of Customs Brokerage services to our customers
· Develop, implement, and continuously enhance all Customs Brokerage policies and procedures
· Provide guidance on U.S. Customs laws, regulations and other requirements to internal teams and external customers
· Map company process flows and continuously review to identify efficiency gains
· Review and monitor all U.S. Customs rejections, requests for information, and other inquiries
· Resolve customs and import compliance issues
· Lead and develop a team of Customs Brokers and Entry Writers
· Stay current with developments and changes in regulations and other government requirements
· Oversee compliance with applicable regulations, other government requirements and company standards
QUALIFICATIONS:
· U.S. Customs Broker License MUST
· 7+ years' experience in Customs Brokerage Operations
· Strong understanding of US Customs and related laws, regulations and requirements
· Results oriented with the drive to grow a customs brokerage operation
· Demonstrated experience with strategic planning initiatives
· Strong analytical skills with a systematic problem-solving approach
· Managerial experience and team building experience is a plus
· Bachelor's degree is strongly recommended for those applying
Senior Technical Production Manager - Live Events
Senior manager job in Los Angeles, CA
ShowPro is looking to bring on a Senior Project Manager to lead technical production of live events from concept to completion. The primary responsibility of this role is ensuring all technical elements - including audio, video, lighting, staging, and rigging - are delivered on time and within budget. You will collaborate closely with internal teams, clients, vendors, and production crews to bring world-class live experiences to life.
ShowPro provides full-service technical production services for live events in experiential, corporate, sports/eSports, awards shows, festivals, and more. The majority of our projects are based on the West Coast and concentrated within Southern California.
Key Responsibilities
● Oversee all phases of live event technical production - from pre-production planning through onsite execution and post-event wrap.
● Develop and manage budgets, production schedules, and technical details of various types of events.
● Coordinate AV, lighting, scenic, staging, rigging, and power with internal teams and third-party vendors.
● Serve as primary point of contact for technical crews, clients, and venue personnel during planning and onsite operations.
● Lead production meetings and site visits; provide technical guidance during creative planning.
● Manage freelance and in-house technical teams.
Qualifications
● 7+ years of experience in technical production management
● Proven track record managing large-scale events with complex technical requirements
● Deep understanding of AV, lighting, staging, and rigging systems
● Experience with Vectorworks
● Excellent leadership, organizational, and communication skills
● Ability to remain calm under pressure and solve problems in real time
● Willingness to travel and work flexible hours, including nights and weekends
● Background in live entertainment, experiential marketing, and corporate events
Preferred Experience
● Familiarity with other industry-standard tools (Adobe Creative Suite, Excel, PowerPoint and Keynote)
Studio Photography Manager
Senior manager job in Culver City, CA
Studio Photography Manager Duration: Contract We are seeking a highly skilled and experienced Studio Photography Manager to oversee and manage all aspects of studio photography operations. The ideal candidate will have a strong background in photography, excellent organizational skills, and the ability to lead a team to deliver high-quality results. This role requires a creative and detail-oriented individual who can ensure the smooth execution of photography projects while maintaining the highest standards of quality.
Responsibilities:
Manage and oversee all studio photography operations, including scheduling, equipment maintenance, and workflow coordination.
Lead a team of photographers and support staff to ensure the successful execution of photography projects.
Collaborate with clients and creative teams to understand project requirements and deliver exceptional results.
Maintain and organize studio equipment, ensuring it is in optimal working condition.
Ensure all photography meets quality standards and aligns with project goals and brand guidelines.
Stay updated on industry trends and advancements in photography techniques and equipment.
Manage budgets and timelines for photography projects, ensuring efficient use of resources.
Qualifications:
Proven experience as a Studio Photography Manager or in a similar role.
Strong knowledge of photography techniques, equipment, and software.
Excellent leadership and team management skills.
Exceptional organizational and time management abilities.
Strong communication and interpersonal skills.
Ability to work under pressure and meet tight deadlines.
Creative mindset with a keen eye for detail.
About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit *****************
At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to:
Pay any fee to be considered for, submitted to, or selected for any opportunity.
Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process.
Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup.
Pay Range: $50 - $52
The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.
If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at ***************. To report any concerns, please email us at *******************
ERP Business Manager
Senior manager job in Santa Ana, CA
We are seeking a detail-oriented and strategic ERP & Business Applications Manager to lead the administration, enhancement, and optimization of our ERP systems and other business-critical applications. This role will be responsible for ensuring that technology solutions align with the company's operational and strategic objectives, while supporting integration, data analytics, and user adoption initiatives.
Key Responsibilities:
Own and manage enterprise resource planning (ERP) systems such as Sage, Navision, or SAP, including system upgrades, customizations, and vendor relationships.
Oversee the performance and reliability of all business-critical applications to ensure they meet operational and strategic goals.
Troubleshoot and resolve complex software and application issues in a timely and effective manner.
Lead integration efforts across applications, driving system enhancements and performance improvements.
Design, develop, and maintain business intelligence tools, dashboards, and reports to support data-driven decision-making.
Partner with department heads and business leaders to assess system needs and optimize technology usage across the organization.
Drive user training, documentation, and change management to promote adoption and maximize ROI on business applications.
Ensure robust system security protocols, access control measures, and compliance with company policies and regulatory standards.
Leadership Attributes: We are seeking a strong people leader who embodies the following values and leadership traits:
High Emotional Intelligence (EI): Approaches challenges and feedback with self-awareness, empathy, and professionalism.
Team Builder: Creates a positive and inclusive team environment that fosters collaboration and respect.
Treats Everyone Equally: Holds all team members to the same standard with fairness and consistency.
Direct & Positive Communicator: Communicates expectations clearly and constructively.
Strategic Thinker: Anticipates long-term needs and aligns sanitation goals with plant priorities.
Caring Leader: Values team well-being and builds trust through genuine support.
Sets Clear Expectations: Defines goals, roles, and responsibilities to ensure accountability.
Holds Self and Others Accountable: Leads by example and follows through on commitments.
Agent of Change: Embraces innovation and drives improvements in sanitation practices and culture.
Qualifications:
Bachelor's degree in Information Systems, Computer Science, Business Administration, or related field (or equivalent experience).
5+ years of experience managing ERP systems and enterprise applications.
Hands-on experience with ERP platforms such as Sage, Navision, SAP, or similar.
Strong analytical, troubleshooting, and problem-solving skills.
Experience with application integration, system customization, and vendor management.
Excellent communication and collaboration skills across technical and non-technical teams.
Knowledge of IT compliance, security, and governance best practices.
General Manager(Air Freight/Warehouse) - Fluent in Mandarin
Senior manager job in Carson, CA
General Manager - Air Freight Import & E-commerce Logistics
A fast-growing international logistics company specializing in air freight import and cross-border e-commerce parcels. We handle both traditional B2B cargo and high-volume parcel shipments from Asia to the U.S., covering air transport, customs clearance, LAX terminal pickup, warehouse breakdown, sorting, and last-mile distribution.
Key Responsibilities
• Oversee all Los Angeles operations: air import, customs clearance, LAX terminal pickup, warehouse breakdown, and distribution.
• Manage both bulk cargo and small parcel business lines.
• Lead cooperation with airlines, terminals, customs brokers, and trucking partners.
• Supervise warehouse operations including ULD breakdown, sorting, palletizing, and dispatching.
• Implement cost control, efficiency optimization, and compliance processes.
• Build and manage local teams (operations, customs, warehouse, admin).
Qualifications
• 5+ years of air import logistics or cross-border e-commerce experience.
• In-depth understanding of customs clearance, LAX cargo terminal operations, and warehouse breakdown procedures.
• Proven experience in team management and cross-department coordination.
• Strong communication and problem-solving skills; bilingual English/Chinese preferred to work with the cross-border team.
• Resources in LAX terminals, customs brokers, or trucking are a plus.
General Manager
Senior manager job in Dana Point, CA
Job Title: General Manager
Department: Executive Office
Supervision Exercised: Hotel Department Heads
Supervision Received: VP of Operations
The General Manager is responsible for providing strategic leadership and operational direction for the hotel. This position ensures the achievement of financial goals, guest satisfaction, team engagement, and brand standards while maintaining a positive and results-driven culture. The General Manager oversees all aspects of hotel operations, including sales, revenue management, front office, housekeeping, maintenance, and food & beverage, to deliver exceptional guest experiences and drive profitability.
MINIMUM REQUIREMENTS
Education
Bachelor's degree in Hospitality Management, Business Administration, or related field preferred.
High school diploma or equivalent with extensive hospitality management experience considered.
Experience
Minimum of 5 years of progressive hotel management experience, including at least 2 years as a General Manager or Assistant General Manager.
Proven success in hotel operations, sales, financial performance, and team leadership.
Experience with branded hotel systems and compliance standards preferred.
Skills and Knowledge
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
Strong leadership, organizational, and interpersonal skills.
Excellent financial management, forecasting, and analytical abilities.
Proven ability to drive sales initiatives and maintain key client relationships.
Strong communication and presentation skills, both verbal and written.
Proficient in hotel PMS, Microsoft Office Suite, and revenue management tools.
Demonstrated ability to foster teamwork and uphold service and brand standards.
JOB DUTIES
Leadership & Operations
Comply at all times with company, brand, and property standards to ensure safe and efficient hotel operations.
Provide strategic leadership and direction for all departments, ensuring operational excellence and alignment with company goals.
Conduct daily property tours of operational departments, addressing issues proactively through department heads.
Conduct weekly staff meetings, including training sessions and reviews of sales, operations, and guest satisfaction initiatives.
Participate in Manager-on-Duty (MOD) coverage as scheduled.
Ensure all departments adhere to established productivity levels and checkbook accounting procedures.
Conduct regular inspections of guest rooms and public spaces with the Housekeeping Manager and Chief Engineer to ensure quality and maintenance standards.
Maintain procedures for handling the hotel safe and conduct monthly safe audits.
Stay visible and engaged in guest areas during peak times, greeting guests and offering assistance.
Financial Management
Meet all financial review deadlines and corporate reporting requirements.
Conduct monthly financial reviews with department managers and supervisors.
Oversee and assist in the preparation of annual budgets, forecasts, and strategic planning sessions.
Forecast monthly financial performance by estimating revenues and expenses; review variances and adjust as needed.
Ensure accurate and timely submission of all financial documentation to the corporate office in compliance with accounting calendars.
Conduct monthly credit meetings and actively participate in hotel credit and collection policies.
Sales & Revenue Generation
Partner with the Director of Sales to conduct daily business review meetings focused on prospecting activity, account calls, and conversion goals.
Play an active role in sales efforts by meeting with top accounts, hosting client events, and maintaining strong community and industry relationships.
Meet with on-site contacts and clients regularly to support ongoing business development and retention.
Attend and ensure that all scheduled property meetings and sales strategy sessions take place as planned.
Talent Development & Compliance
Recruit, interview, and hire management-level team members; personally interview final candidates for all management positions.
Conduct performance evaluations for Executive Committee members and ensure all managers follow proper performance and disciplinary procedures.
Provide development opportunities through training, mentorship, and participation in corporate training programs.
Ensure service and brand standard training occurs regularly in each department.
Promote a positive, team-oriented environment focused on guest satisfaction and associate engagement.
Ensure fair and equitable treatment of all employees in accordance with company and brand policies.
Adhere to and enforce all HRIL/MWTH and brand management policies, training new managers to ensure full compliance.
Guest Relations & Property Standards
Maintain a strong presence throughout the property, building relationships with guests, associates, and clients.
Oversee property cleanliness, maintenance, and preventive maintenance programs through regular inspections.
Ensure training and accountability for guest service excellence across all departments.
Assist in creating a positive and service-focused culture that drives guest loyalty and brand advocacy.
Additional Responsibilities
Complete required corporate training modules and certifications as assigned.
Perform any additional duties as requested by Corporate Executives or the Vice President of Operations.
Senior Project Manager
Senior manager job in Burbank, CA
The ideal candidate will have experience in managing a project from start to finish. This candidate will be able to create a plan of action which will consider a fixed timeline and evaluate risks. This individual should also have experience managing people and be an effective communicator.
REQUIRED SKILLS AND EXPERIENCE
• 6+ years of experience leading high-performing, large-scale projects, including sensitive financial or operational initiatives along with compliance and security
• Senior-level project management experience with end-to-end delivery: project roadmap creation, requirements gathering, execution, deployment, monitoring, analysis, and project delivery.
• Experience managing software/IT projects and coordinating with development teams.
• Oversee integration of accounting systems, call center systems, and other supporting platforms.
• Experience managing projects consolidating transactional systems (e.g. pension plan system)
• Ability to analyze and prioritize risks, distinguishing critical issues from minor challenges that could impact the roadmap.
• Strong and vast technical depth understanding & previous experience leading projects around complex systems and modernization efforts
• Strong leadership qualities demonstrated through decision-making, stakeholder influence, and team management (50 people across 4-5 teams and with executive level leadership).
• Familiarity with accounting systems, call center systems, and enterprise technology platforms.
• Business analysis skills to translate complex requirements into actionable plans.
• Experience with Agile methodology (Scrum) and tools like Jira for tracking progress and reporting.
• Comfortable making decisions under uncertainty and driving clarity in complex environments.
• Bachelor's Degree
NICE TO HAVE SKILLS AND EXPERIENCE
• Background in pension plan or financial services.
• Master's Degree
Sr. Functional Program Manager (Capital Budgets || Business General Management)
Senior manager job in Santa Clarita, CA
ONSITE Sr. Program Manager (Capital Programs/Value Streaming) || Aerospace/DoD || greater Santa Claritia Valley, CA
***MUST have a U.S. Citizenship (to qualify for a future Secret DoD security clearance)***
Competitive W2 pay rate (DOE) + PERKS!
12 mos+ project
PROJECT SCOPE:
Need people who have experience on Programs for the DoD/Military.
These are more functional "business" Program Manger vs. technical.
The ones selected will be responsible for the creation of the program from start to finish from business side: Examples include managing "risk"
Determining cost and revenue, understand and be held to P&L's, forecast and ATC's and ETC's, work w/ IPT team to address issues related to schedules and cost overruns, knowing all Value Streams, work hand in hand with Purchasing and planning, as well as military personnel and vendors.
In essence, this role is like a business General Manager of a company that handles programs in the $5-10 million range and other portfolios.
Great communication is "essential" in this role. People for this role should have at least 5+ yrs as a Program Manager working in this capacity.
Senior level of experience required for our Program Manager. This role requires program set up, risk management and proactive management all along the way.
Think of a mini general manager for a portfolio of business.
We need someone who can set up a program from cradle to grave, manage risks, deal with technical and resource problems and own the cost of their programs.
RESPONSIBILITIES:
Will work with Engineering and support organizations to analyze proposals with respect to cost/risk/quality, lead source selections and negotiation teams, and monitor subcontract costs, schedules, and technical performance.
Ownership of the schedule and cost management on programs managed
Holds program and proposal Kick-off Meetings, establishing baselines for planned cost, design configuration and schedule
Establishes and tracks metrics to monitor performance and progress.
Establish program status reporting to anticipate and take corrective action in problem areas before they occur, with appropriate line organization.
Must be familiar with the architecture and implementation of complex integrated systems for Defense and Aerospace; the hardware development process; the integration and test requirements and methodologies to support these complex systems integration activities
Lead multi-disciplinary teams within a matrixed organization
Act as a central authority for the Company in its relationship with internal and external customers.
Takes a proactive stance by developing contingency plans in potential risk areas and identifying contingency plan deployment criteria to resolve potential problems. Reports potential problems to upper management.
Ensure pertinent written records are maintained that document all agreements / commitments related to the project.
REQUIREMENTS:
MSCS/BSCS, MSEE/BSEE or related 4-year degree in Electrical or Computer Engineering preferred (or equivalent).
Must be a US citizen and able to obtain and maintain a DoD Security clearance
5+ years' experience as a functional Program Manager with business General Manager experience managing capital budgets from $5-10 million.
A minimum of 10+ years related experience in the Defense and Aerospace
Experience in working with the Defense and Aerospace customer community and in serving as a principal point of contact to key military and commercial customers
Should have experience with customer communications, negotiations and proposal management\
Contribute to weekly and monthly strategic planning, plan execution and technology roadmap updates and must be able to keep team members focused on schedule milestones and objectives and must motivate team members to develop cost effective, customer-oriented solutions and approaches.
HIGHLY DESIRED:
Any certifications: PMP, CSM, or MBA
Any active DoD clearances (preferred - but not required)
Bob A. Russ, MBA
Director IT Recruiting | SME
Software | Systems | CyberSecurity | Data Science | IoT
(DoD | Aerospace | Medical Devices)
M: ************
E: ********************
AKKODIS / Entegee
***************
General Manager
Senior manager job in Santa Ana, CA
Maruwa America Corp. is seeking a highly motivated General Manager of Administrative Department to join our dynamic team based in Santa Ana, CA. This role focuses on administration of Maruwa America Corp. with engagement at corporate finance, human resources locally, office management and other daily administrative routines.
Key responsibilities:
Finance:
-Oversee unit-level accounting operations
-Prepare and submit reports to the parent company
-Manage accounts receivable and ensure timely collection
-Monitor and control budget versus actual performance
-Conduct business performance evaluations
-Exercise control over personnel-related expenses
-Manage and optimize cash flow
-Monthly/Annually book closing
-Daily A/P Processing and biweekly payroll processing
Human Resource:
-Drive organizational improvement initiatives
-Develop and implement workforce planning strategies
-Administer personnel transfers and staffing adjustments
-Conduct employee performance evaluations
-Maintain and update compensation structures and salary tables
-Maintain employee's Time and attendance
-Keep up with Fed & State required Training
General Affairs Responsibilities:
-Establish, update and enforce internal regulations
-Communicate official decisions and directives across the organization
-Manage and safeguard company assets
-Provide administrative and clerical support
-Assessment and guidance on the company's compliance status
-Overview Inside Sales's activities
Other Responsibilities:
-Oversee all administrative functions related to the management department of the local subsidiary.
Required Qualifications:
-Japanese Language- Native Level
-Business Administration experience within the US
-Management of administration team within the US
-Strong communication skills in English both verbal and written
-Excellent multitasking and time management skills in fast-paced environment
-Willingness to travel within the US and infrequent travel internationally.
Preferred qualification:
-Finance background
-Accounting background
Employer Information:
Company name: Maruwa America Corp.
Address: 200 E. Sandpointe Ave. Suite 525 Santa Ana, CA 92707
Working hours: Monday to Friday
Holidays: Saturday, Sunday, Public and Company Holidays
Benefits:
- 401K after 6 months
-Flexible Spending Account (FSA) Medical and Dependent Care
-10 paid vacations for the first year
-19 plus paid holidays per policy
-Sick time leave
-Maternity/Parental leave
Insurance: Medical, Dental, Vision Life and AD&D Insurance.
Remuneration: US$95,000-120,000/annually
This is on-site position
★★ ★日本語版の履歴書及び職務経歴書(PDF式)を送付して下さい★★★