Director, Digital Assets, Financial Crimes Models & Analytics
Senior manager job in Smithfield, RI
Job Description:Director, Digital Assets, Financial Crimes Models & AnalyticsThe Role
We're seeking a Digital Assets Director to serve as a subject-matter expert and to lead the team directly/indirectly responsible for the development and maintenance of innovative cryptocurrency transaction monitoring and trade surveillance solutions. In this 100% crypto-focused role you will partner with Data Engineers, Data Scientists, Business Intelligence and Compliance professionals to oversee the buildout, management, and improvement of Fidelity's blockchain forensics and trade surveillance capabilities. The role will have broad exposure to senior leaders in Fidelity Digital Assets (‘FDA'), Legal, Risk and Compliance functions. You will partner with development teams to build out critical digital asset surveillance processes and be able to identify when a requirement isn't understood, or a process or control isn't sufficient. You will serve as an in-house crypto expert and thought leader, leveraging your expertise across all phases of the model development life cycle.
Responsibilities of this role:
Drive digital assets model development and enhancement initiatives.
Support crypto related new business initiatives from a blockchain analytics and on-chain compliance perspective.
Partner with Business Unit Technology functions to support development work relative to digital asset surveillance programs.
Manage a small but growing team of digital asset/business intelligence professionals to execute on the Models & Analytics Team's strategic vision.
Serve as a subject matter authority on blockchain forensics and cryptocurrency investigations, industry trends and standards.
Manage digital asset vendor relationship(s), participate in annual vendor oversight responsibilities and influence product roadmaps to maximize value from the relationships.
Maintain relationships with key stakeholders in the Financial Crimes Compliance team and those across Risk, Tech, and Business functions.
Present to senior leaders on cryptocurrency compliance trends, risks and impacts to the Financial Crimes Compliance program.
Support presentations to federal and state regulators on surveillance models and controls during annual exams and new product approval efforts.
Continually increase your knowledge and understanding of the evolving digital asset landscape, always cognizant of technical and regulatory developments, and alert to emerging risks.
Providing insight on all aspects of Fidelity's crypto operations
Positioning the Financial Crimes Compliance program to continue to protect Fidelity Investments customers and brand for years to come
The Expertise and Skills You Bring
Prior AML/Fraud advisory, surveillance, or investigative experience.
Prior financial crimes model development and/or maintenance experience.
Deep knowledge of the digital asset ecosystem, including cryptocurrencies, stablecoins, decentralized finance (bridging/swapping/minting/burning), and more.
Experience managing multiple initiatives simultaneously in addition to direct reports with their own projects. Experience with project planning, communicating with stakeholders, and monitoring and maintaining model performance.
Prior experience managing a team of high performing individuals with diverse skill sets.
Prior experience maintaining critical relationships with senior executives in Compliance, Tech, and Business functions.
Personal experience trading cryptocurrencies, stablecoins and/or NFTs.
Passion for cryptocurrencies and the broader crypto ecosystem in general.
Prior experience supporting regulatory response efforts.
Chainalysis Academy or Elliptic LEARN certifications a plus.
FINRA Series 7, 63, 24 or 9/10 registrations a plus.
Experience with blockchain analytics tools (e.g., Elliptic, Chainalysis, TRM Labs etc.) their various tool suites, and conducting crypto investigations using these products
Knowledge of digital asset AML & fraud typologies such as peel chains, mixers/privacy wallets, pig butchering investment and romance scams, use of non-AML/KYC compliant services or dApps to obfuscate prior activity, and indirect exposure through VASP transactions and correspondent relationships
Capable of deep-diving raw data to understand database and table structure, data location and potential data gaps (raw vs. front-end systems) while clearly articulating findings
Able to navigate front-end systems and the databases where relevant crypto data is being stored communicating with technologists
Excellent listening, communication (verbal and written), influencing, and presentation skills
Knowledge/experience with Agile frameworks and methodologies a plus
Passionate about crypto and its intersection with Financial Crimes
Intellectually curious and an early adopter of new technology
Very thorough with strong documentation skills
Able to communicate and explain crypto concepts to non-technical audience
Great demeanor, teammate, and effective contributor
Strong interpersonal skills
Note: Fidelity is not providing immigration sponsorship for this position
The Team
The Financial Crimes Models & Analytics Team is part of the Financial Crimes Compliance organization. The organization strives to protect Fidelity's businesses, clients, customers, and reputation by providing effective and timely analytical and investigative services, enabling us to provide the optimal balance of risk management and customer experience.
Financial Crimes Models & Analytics is an agile development team supporting all phases of the software development life cycle. We're looking for curious individuals that love data, have a passion for technology and digital assets and thrive in a team-based culture. You will work with vast amounts of data across numerous Fidelity business lines. You'll have the opportunity to learn, test and implement new technologies supporting both existing and new Fidelity businesses.
The Financial Crimes Models and Analytics Team within Fidelity Investments Financial Crimes Compliance group is responsible for the design, development and maintenance of the firms FCC detection and screening models. We partner with colleagues across Fidelity's Corporate Technology, Compliance, Investigations, Legal and Risk groups to build software, data science and analytics solutions that support the firms monitoring programs. The Analytics team supports Fidelity's Economic Sanctions, Negative Media, Customer Risk Rating, Insider Trading, Elder Financial Exploitation, Digital Assets, Low-Priced Securities, International Payments, surveillance, and screening programs.
The base salary range for this position is $110,000-222,000 USD per year.
Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors.
Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.
We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.
Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.
Certifications:Category:Business Analytics and Insights
Director, Digital Assets, Financial Crimes Models & Analytics
Senior manager job in Merrimack, NH
Job Description:Director, Digital Assets, Financial Crimes Models & AnalyticsThe Role
We're seeking a Digital Assets Director to serve as a subject-matter expert and to lead the team directly/indirectly responsible for the development and maintenance of innovative cryptocurrency transaction monitoring and trade surveillance solutions. In this 100% crypto-focused role you will partner with Data Engineers, Data Scientists, Business Intelligence and Compliance professionals to oversee the buildout, management, and improvement of Fidelity's blockchain forensics and trade surveillance capabilities. The role will have broad exposure to senior leaders in Fidelity Digital Assets (‘FDA'), Legal, Risk and Compliance functions. You will partner with development teams to build out critical digital asset surveillance processes and be able to identify when a requirement isn't understood, or a process or control isn't sufficient. You will serve as an in-house crypto expert and thought leader, leveraging your expertise across all phases of the model development life cycle.
Responsibilities of this role:
Drive digital assets model development and enhancement initiatives.
Support crypto related new business initiatives from a blockchain analytics and on-chain compliance perspective.
Partner with Business Unit Technology functions to support development work relative to digital asset surveillance programs.
Manage a small but growing team of digital asset/business intelligence professionals to execute on the Models & Analytics Team's strategic vision.
Serve as a subject matter authority on blockchain forensics and cryptocurrency investigations, industry trends and standards.
Manage digital asset vendor relationship(s), participate in annual vendor oversight responsibilities and influence product roadmaps to maximize value from the relationships.
Maintain relationships with key stakeholders in the Financial Crimes Compliance team and those across Risk, Tech, and Business functions.
Present to senior leaders on cryptocurrency compliance trends, risks and impacts to the Financial Crimes Compliance program.
Support presentations to federal and state regulators on surveillance models and controls during annual exams and new product approval efforts.
Continually increase your knowledge and understanding of the evolving digital asset landscape, always cognizant of technical and regulatory developments, and alert to emerging risks.
Providing insight on all aspects of Fidelity's crypto operations
Positioning the Financial Crimes Compliance program to continue to protect Fidelity Investments customers and brand for years to come
The Expertise and Skills You Bring
Prior AML/Fraud advisory, surveillance, or investigative experience.
Prior financial crimes model development and/or maintenance experience.
Deep knowledge of the digital asset ecosystem, including cryptocurrencies, stablecoins, decentralized finance (bridging/swapping/minting/burning), and more.
Experience managing multiple initiatives simultaneously in addition to direct reports with their own projects. Experience with project planning, communicating with stakeholders, and monitoring and maintaining model performance.
Prior experience managing a team of high performing individuals with diverse skill sets.
Prior experience maintaining critical relationships with senior executives in Compliance, Tech, and Business functions.
Personal experience trading cryptocurrencies, stablecoins and/or NFTs.
Passion for cryptocurrencies and the broader crypto ecosystem in general.
Prior experience supporting regulatory response efforts.
Chainalysis Academy or Elliptic LEARN certifications a plus.
FINRA Series 7, 63, 24 or 9/10 registrations a plus.
Experience with blockchain analytics tools (e.g., Elliptic, Chainalysis, TRM Labs etc.) their various tool suites, and conducting crypto investigations using these products
Knowledge of digital asset AML & fraud typologies such as peel chains, mixers/privacy wallets, pig butchering investment and romance scams, use of non-AML/KYC compliant services or dApps to obfuscate prior activity, and indirect exposure through VASP transactions and correspondent relationships
Capable of deep-diving raw data to understand database and table structure, data location and potential data gaps (raw vs. front-end systems) while clearly articulating findings
Able to navigate front-end systems and the databases where relevant crypto data is being stored communicating with technologists
Excellent listening, communication (verbal and written), influencing, and presentation skills
Knowledge/experience with Agile frameworks and methodologies a plus
Passionate about crypto and its intersection with Financial Crimes
Intellectually curious and an early adopter of new technology
Very thorough with strong documentation skills
Able to communicate and explain crypto concepts to non-technical audience
Great demeanor, teammate, and effective contributor
Strong interpersonal skills
Note: Fidelity is not providing immigration sponsorship for this position
The Team
The Financial Crimes Models & Analytics Team is part of the Financial Crimes Compliance organization. The organization strives to protect Fidelity's businesses, clients, customers, and reputation by providing effective and timely analytical and investigative services, enabling us to provide the optimal balance of risk management and customer experience.
Financial Crimes Models & Analytics is an agile development team supporting all phases of the software development life cycle. We're looking for curious individuals that love data, have a passion for technology and digital assets and thrive in a team-based culture. You will work with vast amounts of data across numerous Fidelity business lines. You'll have the opportunity to learn, test and implement new technologies supporting both existing and new Fidelity businesses.
The Financial Crimes Models and Analytics Team within Fidelity Investments Financial Crimes Compliance group is responsible for the design, development and maintenance of the firms FCC detection and screening models. We partner with colleagues across Fidelity's Corporate Technology, Compliance, Investigations, Legal and Risk groups to build software, data science and analytics solutions that support the firms monitoring programs. The Analytics team supports Fidelity's Economic Sanctions, Negative Media, Customer Risk Rating, Insider Trading, Elder Financial Exploitation, Digital Assets, Low-Priced Securities, International Payments, surveillance, and screening programs.
The base salary range for this position is $110,000-222,000 USD per year.
Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors.
Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.
We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.
Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.
Certifications:Category:Business Analytics and Insights
Sr. Manager Risk Management
Senior manager job in Westborough, MA
Are you curious about solving complex business challenges for a leading convenience retailer? Do you have a passion for cross functional collaboration? Then you may be the perfect addition to our team!
EG America is one of the fastest-growing convenience store retailers in the United States, committed to becoming America's #1 ‘one-stop' destination. The business has an established pedigree of delivering excellent fuel, grocery and merchandise, and food service. Headquartered in Westborough, Massachusetts, our Company has grown to over 1,500+ locations across the United States employing over 18,000 team members. You can find us operating under the following store banners: Certified Oil, Cumberland Farms, Fastrac, Kwik Shop, Loaf N Jug, Minit Mart, Sprint Food Stores, Tom Thumb, Turkey Hill, and Quik Stop. Our headquarters in Westborough, MA is home to our Store Support Center, Company Warehouse, and Culinary Center.
What We Offer:
Competitive Wages
Work today, get paid tomorrow through our earned wage access program*
Paid Time Off
Medical/Health/Dental Coverage
401K with Company Match
Team Member Discounts
Tuition Reimbursement
Employee Assistance Program
Health Savings Account
Company Spirit Days
Employee recognition and awards
And much more!
Position Summary:
This position will provide the primary support to the Director, Global Risk Management and will have indirect support from an Insurance and Claims Specialist. Duties include, but are not limited to, management of the insurance renewal process and certificate of insurance program. The position requires review of insurance terms and conditions of vendor contracts. The position will be asked to assist the Director in other areas such as business continuity and enterprise risk management as applicable.
Responsibilities:
Work closely with the company's insurance broker(s) and company personnel to collect and submit underwriting data for all property and casualty lines of business
Manage the company's third-party certificate of insurance compliance program
Work with the Director to create standard insurance terms and conditions for vendor contracts and leases
Review and comment on the insurance terms and conditions of vendor contracts and leases
Work with Director on claims management and loss control strategies
Assist Director in preparing parts of the Risk Management Department budget
Provide summary reports to Director
Must be able to perform the essential functions of this position with or without reasonable accommodation
Working Relationships:
Able to collaborate cross-functionally with other teams in the company (E.g.., Legal, Safety, HR)
Requirements
Minimum Education: Bachelor's degree in risk management & insurance, finance, accounting, or business administration
Preferred Education: Bachelor's degree in risk management & insurance, finance, accounting, or business administration
Minimum Experience: 8-12 years in the risk management or insurance field working in a corporate risk department or as an insurance broker or consultant handling large accounts
Preferred Experience: 8-12 years in the risk management or insurance field working in a corporate risk department or as an insurance broker or consultant handling large accounts
Licenses/Certifications: CPCU, ARM or CRM preferred
Soft Skills/Competencies:
Excellent oral and written communication skills
Strategic thinker
Ability to foster teamwork and build collaborative relationships
Strong interpersonal skills
Proficient in Microsoft Office Suite (Excel, Word, PowerPoint)
Ability to work collaboratively with outside consultants and partners
Able to drive outside consultants and partners to meet deliverable deadlines
Travel: Limited travel required (5%)
Hours & Conditions: Typically, Monday to Friday, 8+ hour days in an office setting, may be able to work 1 day from home with manager's approval.
Physical Requirements: Minimal physical effort required, sitting / standing at computer for long periods of time. Ability to maneuver and lift up to 10 lbs.
Wage
$126000-$168000
Additional Info
At EG America, it's important that our employees reflect the world we live in and the communities we serve. We celebrate our differences, so your unique background and skillset could bring a wonderful new perspective to our team. If you have a passion for delivering exceptional results, thrive in a fast-paced corporate environment, and bring experience in business management or related areas, we'd love to meet you - even if you don't meet every single requirement.
Consistent with Massachusetts Pay Transparency Law, we're sharing the base salary range for this position. Final pay within this range will be based on your skills, experience, and qualifications.
Base pay represents just one part of our total rewards approach. We're proud to offer a variety of financial and non-financial benefits that invest in your overall growth, well-being, and career journey.
Solution Architecture Senior Manager
Senior manager job in Boston, MA
Who We Are
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.
To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.
What You'll Do
To realize our digital transformation, we need to transform our products, experiences, processes, technology and how we operate. Delivering our clients' unrivalled experience of exceptional service, value and flexibility is part of our DNA.
As solution architect, you will define and design and validate implementation of technology solutions that optimize our solutions for rapid innovation while also making sure we manage risks such as cyber security and operational resilience. You will act as pioneer, thought leader, problem solver, and be sought out for your expertise by product teams, enabling them to go faster, safely, and prevent solutions that are hard to change and stifle innovation.
Digital Collaboration is one of our organization's widest and strategic portfolios. To this effect, you will be challenged to bridge enterprise architecture and engineering, facilitating the design of multiple services, products and solutions within the Digital Collaboration portfolio across our messaging, collaboration, and productivity platforms. You will provide key architecture vision and roadmap direction for our Microsoft 365 and Google Workspace platforms, as well as a wealth of other products in this space, ensuring alignment with enterprise architecture, security, and compliance frameworks.
You will craft AI-led designs, optimizing against many requirements such as functional needs, quality attributes (e.g., security, usability), cost, and enterprise-wide goals (e.g., cloud and API enablement). You will document architecture views, deliver architecture artifacts required by the delivery process, and validate that solutions built are done according to the architectural design. You will propose architectural epics and stories to implement the architectural runway and clear technical debt, document quality attributes in epics & stories, and define acceptance criteria. Finally, you will drive teams to maximize the automation in their deployment pipeline for effective scaling and resiliency.
Researching/analyzing emerging technologies, as well as designing and advocating new technologies, architectures, and products in collaboration with system and service owners is part of your profile. The same is true for identifying risks within proposed architectures and developing mitigation plans, ensuring that our solutions are scalable and sustainable for operations.
YOU'RE GOOD AT
To be successful, you should bring sound development and architecture experience leveraging technologies to drive technical governance, innovation, integration and cloud-oriented strategies. Ideally, you thrive in a work environment that requires strong problem solving, analytical and decision-making skills, and independent self-direction, coupled with an aptitude for collaboration and open communication.
Verbal and written communication at a business and technical level
Servicing customers with a strong business orientation and connecting with skilled engineers
High level of initiative, self-motivation, resourcefulness and collaboration
Working well independently as well as part of a team
Building relationships and reliable team player, displaying consideration and respect for others
Performing successfully in a fast-paced, multi-cultural and service-oriented environment
Interpreting rules and guidelines flexibly to enhance the business and aligning with BCG's values and culture
Exhibiting ownership and accountability for the tasks assigned
Attention to detail, well organized, and able to set priorities and take decisions
Being flexible to be available outside of normal business hours for international calls as needed
What You'll Bring
Education and Certifications
Bachelor's or greater degree
7+ years of experience in IT architecture with 5+ years in workplace or M365-focused domains
Demonstrated experience in Agile architecture delivery and cross-functional team collaboration
Certifications preferred:
Microsoft Certified: M365 Enterprise Administrator Expert
Azure Solutions Architect or similar
Security and compliance certifications are a plus
Familiarity with GDPR, DLP, and data privacy standards
Functional/Technical Skills
Architecture Assessment, Modeling, Consulting & Review
Solution Design and Implementation across collaboration and productivity platforms
Architecture Strategy, Development and Delivery
Target Conceptual and Logical Architecture design
IT Risk Management and Governance Principles
Workplace services expertise, including:
Email & Messaging: Exchange Online, Outlook, Superhuman
Chat: Microsoft Teams
Collaboration & Productivity: SharePoint, OneDrive, Planner and Loop
Virtual Meetings: Microsoft Teams
Tools & frameworks: Architecture documentation, RAID logs, M365 and Google Workspace governance and compliance controls
Strong experience with Greenfield major system builds and Agile delivery methodologies
Familiarity with Digital Design Principles and modern architecture frameworks
Familiarity with Generative AI technology (i.e. ChatGPT, Copilot, Claude4Work, Gemini, etc.) and its potential application in collaboration scenarios
Core Professional / Communication Skills
Business & Consultative Skills to align architecture strategy with business goals
Critical Thinking and Problem Solving in complex digital workplace ecosystems
Systems Thinking to connect architecture decisions across domains and platforms
Prioritization and Managing Expectations in a multi-stakeholder, agile environment
Stakeholder Management to influence and guide technical and non-technical partners
Interpersonal & Leadership Skills to lead technical discussions and coach architects
Who You'll Work With
This role will work closely with the engineers, product owners, and other solution/domain architects within the Digital Collaboration Portfolio mostly focused on M365 environment. Additionally, you will partner with our other digital portfolios on major system designs and integrations. You can expect to spend significant time working together with our security and user experience teams on designs to ensure our user obsession comes through in the quality of our designs while simultaneously securing by design. Finally, as part of the architecture guild, you'll work together with other architects around the world, including solution architects, domain architects, and enterprise architecture.
Additional info
Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below.
The base salary range for this role begins at $144,000.00 in our lowest cost US region and goes up to $188,000.00 in our highest cost US region. Your recruiting contact can share more about the specific salary range for your preferred location during the hiring process.
This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness.
In addition to your base salary, your total compensation will include a bonus of up to 20% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years.
All of our plans provide best in class coverage:
Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children
Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs
Dental coverage, including up to $5,000 in orthodontia benefits
Vision insurance with coverage for both glasses and contact lenses annually
Reimbursement for gym memberships and other fitness activities
Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan
Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement
Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month)
Paid sick time on an as needed basis
Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
BCG is an E - Verify Employer. Click here for more information on E-Verify.
Senior Manager, Global Drug Safety & Pharmacovigilance, Safety Operations
Senior manager job in Grafton, MA
At Genmab, we are dedicated to building extra[not]ordinary futures, together, by developing antibody products and groundbreaking, knock-your-socks-off KYSO antibody medicines that change lives and the future of cancer treatment and serious diseases. We strive to create, champion and maintain a global workplace where individuals' unique contributions are valued and drive innovative solutions to meet the needs of our patients, care partners, families and employees.
Our people are compassionate, candid, and purposeful, and our business is innovative and rooted in science. We believe that being proudly authentic and determined to be our best is essential to fulfilling our purpose. Yes, our work is incredibly serious and impactful, but we have big ambitions, bring a ton of care to pursuing them, and have a lot of fun while doing so.
Does this inspire you and feel like a fit? Then we would love to have you join us!
The Role:
A member of the Global Drug Safety & Pharmacovigilance team, focused on safety operations including but not limited to collection of safety information from various sources, SAE reconciliation, quality control of safety data entry, and compliance of individual case safety reports (ICSRs) to regulatory authorities and business partners.
Responsibilities:
Ensure the successful and timely case intake of safety reports and case processing.
Perform both real-time and retrospective quality control of safety case data entry to ensure quality and compliance with the data entry conventions and MedDRA/WHO DD coding conventions.
Effectively manage the daily safety case workload to ensure compliance with regulatory submissions and internal timelines including, but not limited to:
Monitoring the workflow status of safety cases and/or the pending regulatory submissions of ICSRs.
Communicating to safety vendor, safety physicians, and/or submission stakeholders as needed
Serve as a Subject Matter Expert and/or provide guidance on questions concerning Safety Operations based on, not only company conventions, but also ICH and regulatory guidance as well as best PV practices.
Ensure the reporting destinations are correctly populated for each safety case and approve a regulatory report for all destinations in the safety database as applicable and proactively identify/resolve issues potentially leading to late reports.
Perform and/or support regular trending and analysis quality data and compliance metrics to identify potential issues and propose long-term strategies for quality improvement or issue resolution.
Review and provide input on behalf of Safety Operations on individual study-specific documents including but, but not limited to, Safety Operational Management Plan, SAE Reconciliation Plan, Data Validation Plan, and Safety Reporting Form Specifications Document.
Perform and/or oversee individual study-specific set-up and maintenance activities like Sponsor eCRF acceptance testing, SAE Reconciliation activities, back-up Safety Reporting Form creation, and supporting the generation of automated line listing reports
Analyze and provide reason(s) for late submission/distribution of safety reports, as applicable
Perform and/or support the timely documentation, monitoring and closure of all owned Quality Events (Deviation, Change Control and/or Corrective Actions/Preventive Actions (CAPAs)).
Develop or update Standard Operating Procedures, Working Instructions, and training materials concerning safety case processing and operations.
Support GVP audit/inspection readiness initiatives and, in the event of an audit/inspection, support the preparation, execution, and responses to audit/inspection.
Lead or participate in Genmab initiatives and projects on Safety Operations behalf
Other activities, as needed or as requested by supervisor.
Requirements
Drug Safety professional with minimum 5 years of experience within drug safety and PV inclusive of case quality control and regulatory submissions of ICSRs worldwide.
Bachelor's/Master's degree in science.
Strong knowledge of ICH E2B(R2) and (R3) specifications and entry guidance.
Strong knowledge of pharmacovigilance reporting rules and timelines.
Ability to interpret health and medical records such as adverse event reporting forms, a discharge summary, etc.
Experience with clinical and/or post-marketing case processing, including MedDRA and WHO DD coding and narrative writing.
Experience with safety database; Argus is a plus but not mandatory.
Experience with EDC for clinical trial data collection.
Analytic and strategic thinking.
Excellent in detailed-oriented tasks.
About You
You are genuinely passionate about our purpose
You bring precision and excellence to all that you do
You believe in our rooted-in-science approach to problem-solving
You are a generous collaborator who can work in teams with a broad spectrum of backgrounds
You take pride in enabling the best work of others on the team
You can grapple with the unknown and be innovative
You have experience working in a fast-growing, dynamic company (or a strong desire to)
You work hard and are not afraid to have a little fun while you do so!
Locations
Genmab maximizes the efficiency of an agile working environment, when possible, for the betterment of employee work-life balance. Our offices are crafted as open, community-based spaces that work to connect employees while being immersed in our powerful laboratories. Whether you're in one of our office spaces or working remotely, we thrive on connecting with each other to innovate.
About Genmab
Genmab is an international biotechnology company with a core purpose to improve the lives of patients through innovative and differentiated antibody therapeutics. For 25 years, its hard-working, innovative and collaborative team has invented next-generation antibody technology platforms and harnessed translational, quantitative and data sciences, resulting in a proprietary pipeline including bispecific T-cell engagers, antibody-drug conjugates, next-generation immune checkpoint modulators and effector function-enhanced antibodies. By 2030, Genmab's vision is to transform the lives of people with cancer and other serious diseases with Knock-Your-Socks-Off (KYSO ) antibody medicines.
Established in 1999, Genmab is headquartered in Copenhagen, Denmark with international presence across North America, Europe and Asia Pacific. For more information, please visit Genmab.com and follow us on LinkedIn and X.
Genmab is committed to protecting your personal data and privacy. Please see our privacy policy for handling your data in connection with your application on our website Job Applicant Privacy Notice (genmab.com).
Engagement Manager
Senior manager job in Boston, MA
Job Title
Manager - Strategy & Analytics
Cartesian is a specialist consulting firm with over 35 years of experience serving the global telecommunications, media, and technology (TMT) sectors. We partner with clients worldwide to design and implement practical strategies, data-driven transformations, and technology solutions that drive growth and operational efficiency. Our expertise spans analytics, strategy, technical services, content security, and management consulting.
Our Strategy & Analytics team partners with companies and investors in the technology, media, and telecommunications (TMT) sector to uncover opportunities and drive performance. We combine strategic thinking, deep data insights, and technical expertise to tackle critical challenges across our clients' organizations. Our work spans branding and marketing strategy, sales optimization, operational efficiency, policy and regulatory analysis, financial modeling, data science, and more. We're a team of smart, curious, and collaborative individuals from diverse backgrounds, united by a shared passion for solving complex, ambiguous problems in an ever-evolving world.
Role Overview
We are seeking a Manager to join our talented team! As a Manager at Cartesian, you will be responsible for leading engagements that drive value and growth for our clients. We're looking for candidates who are highly motivated, entrepreneurial and intellectually curious. You will lead end-to-end engagements with team of 2-5 consultants, and you will be responsible for client management, workstream definition and oversight, analysis structuring, research planning/execution, strategy definition, as well as creating deliverables for internal and external clients - All in a in a fast-paced, collaborative environment!
What You'll Bring
5-8 years of relevant consulting experience, with at least 1-2 years successfully overseeing impactful engagements with strategy/analytics themes
A strong interest in the communications, media, and technology sectors
A proven track record of navigating complex/ambiguous problems to develop thoughtful/innovative solutions that are aligned with client objectives
A passion for working with large datasets to inform recommendations
An ability to break down complicated ideas, processes, and data into intuitive visual frameworks
Strong written, verbal, and presentation skills, and a natural ability to build and tell compelling executive narratives, while maintaining a strong command of the underlying detail
A self-starter drive to proactively set priorities and execute them in a fast-paced entrepreneurial environment
Demonstrated success managing and mentoring consultants/analysts
Experience overseeing teams that use a range of data tools/languages to conduct/automate analysis and derive insights (e.g., Alteryx, SQL, QGIS, Python, R, Tableau, Qlik, etc.)
MBA preferred, but not required
Additional Skills We Value
Corporate strategy development
Business case development and financial analysis
Market/competitive analysis and opportunity prioritization
Sales and marketing optimization
Product and customer analytics
Qualitative/quantitative primary market research
Machine learning, predictive modeling, and geospatial analytics
Communications networks, including technology, design, and engineering
Data process design and automation
What We Offer
- Competitive compensation and performance-based bonuses
- Learning & development programs and mentorship
- Exposure to high-impact projects
- Volunteer events that support giving back to our local communities
- Weekly company-sponsored team social
- Annual summer party, holiday party, and other fun events
Employment Type
Full-time | Hybrid | Boston, MA
This position has low travel requirements for most engagements; however, this can vary depending on client needs.
Compensation
The expected salary range for this position is $155,000-210,000 USD annually, depending on experience, and skills. In addition to base salary, employees are eligible for a performance-based bonus and a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) with company match, paid time off, and professional development opportunities.
Cartesian is proud to be an Equal Opportunity Employer. We are committed to fostering a diverse and inclusive workplace and do not tolerate discrimination or harassment of any kind. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, pregnancy, or any other characteristic protected by applicable federal, state, or local law.
Project Manager - Finance & ERP Programs
Senior manager job in Cambridge, MA
The SPOC acts as a local coordinator and project manager, being the local business single point of Contact, serving as the link between global Polaris project team, Key Users, and Line Managers North America Project team to ensure that all local activities are effectively organized and executed as per Polaris Project Plan and Guidance.
Job Duties:
The SPOC is responsible for an end-to-end process across North America Stakeholders. The SPOC will ensure the business stakeholders understand the progress of the program, what is means and how they contribute but also ensure business needs are met and ensuring alignment with Polaris project team.
The SPOC will remain in the Local market/Site to ensure proximity with the business but will be part of the Polaris Governance, working closely with the Management of Change Team and the Local Key User Community as well as being part of the Local Site Leadership meeting to provide updates and follow up on actions.
The SPOC will oversee all the process variances at local level and as instructed by Polaris across O2C, R2R, FP&A, S2P and F2P when relevant. Affecting change requires a leader who can motivate others, guide the local Stakeholders through the change, and coordinate efforts across multiple departments to maximize benefit and integration with Polaris
Main responsibilities:
Lead / Monitor and manage local change action plan and assess new risk/Action needed for Polaris to succeed locally
Ensure cross functional project and process management
Maintain high standard of interaction & support Communication
Action monitoring change and remediation plan
Experience (Proficiency):
At least 5 to 10 years working experience in multinational Life Science companies with relevant experience in Finance, Controlling or Consolidation
Good General Level knowledge of Business processes in the the US market
Project management experience in big scale programs with > have been part of ERP/SAP initiatives ideally
Experience in one of the following functions would be a plus e.g. o2C, Finance, S2P or F2P
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Recruiter Details:
Name: Vijay
Email: ******************************
Internal Id: 25-53346
KFC General Manager - Referral Bonus $100
Senior manager job in Newton, MA
Restaurant General Manager
At KFC, we feed the world. But we do more than fill people up. We fulfill their life. Our meals matter; when we serve them with southern hospitality, we make our customers' day. So our jobs are more than a paycheck - they're about being independent, having fun, and making new friends.
If you're already a successful manager, you need to check out our Restaurant General Manager position. As a Restaurant General Manager, you have the keys to a $1 million+ business (literally!). And when you grow your team and the business by making our customers' day, you get rewarded in a big way.
The good news is that your training will teach you everything you need to know to succeed on the job.
But there are a few skills you should have from the get-go:
A natural leader, you want to be co-captain because you can help bring together a winning team. You're all about creating a great place to work for the team.
You want to make your customer's day, and it shows in the way you are maniacal about serving great-tasting chicken with a great big smile.
We have a GREAT culture and look for GREAT people to add to our family. You know who you are --honest, energetic, motivational, and fun.
You set high standards for yourself and for the team.
You're up for a challenge. You love the excitement of the restaurant business and know every day is different.
And, you're at least 18 years old with a valid driver's license, reliable transportation (not public transportation - you may need to drive to make deposits for the restaurant sometimes), and
a true desire to learn and grow.
This job posting is for a position in a restaurant that is independently owned and operated by a franchisee. This means your application will be reviewed by the franchisee who will make any hiring decisions. If hired, the franchisee will be your employer and is alone responsible for any employment-related matters.
Global Patient Advocacy Director: Rare-Disease Impact
Senior manager job in Boston, MA
A biotechnology company based in Boston, MA, is seeking a Director, Global Patient Advocacy. This role involves developing advocacy strategies, engaging with patient advocacy organizations, and ensuring alignment with internal teams. Candidates should hold a BS/BA degree and have over 10 years of relevant experience in the pharma or biotech industry. This position emphasizes building relationships and driving patient-centric initiatives.
#J-18808-Ljbffr
Plant Manager
Senior manager job in Danielson, CT
Are you ready to join Connecticut Innovation's vibrant community of innovators? Connecticut Innovations (“CI”) is Connecticut's strategic venture capital arm, and we are passionate about serving our portfolio of 220+ companies across various industries, with strengths in life sciences, technology, and climate tech.
Come join Ultra-low Carbon Concrete & Carbon Reduction Solutions | CarbonBuilt!
About CarbonBuilt
CarbonBuilt is building deeply decarbonized concrete manufacturing of the future. Through our proprietary low-carbon concrete technology, focus on data analytics and robotics, and active acquisition of concrete masonry plants, we are scaling solutions that dramatically reduce embodied carbon while also reducing costs. Rooted in science, CarbonBuilt was established after years of Department of Energy-backed research at UCLA's Institute for Carbon Management. CarbonBuilt showcased its technology during the five-year long COSIA NRG Carbon XPRIZE competition, in which it was awarded the Grand Prize in 2021. CarbonBuilt has raised capital from leading Investors and Venture Capital firms.
Our Vision - a world in which global economic prosperity is no longer a threat to the climate.
Our Mission - to enable concrete manufacturing to drive large-scale emissions reductions through the cost-effective use of industrial byproducts and CO₂.
CarbonBuilt's Reversa Binder, a patented, low-carbon alternative to cement, creates concrete with a 70-100% lower carbon footprint, reducing costs by 10-30% while meeting performance standards. Our product has been commercially available since 2023 and can be rapidly adopted by the nearly 800 concrete plants in the U.S. alone.
The Role - WE WILL RELOCATE SOMEONE FOR THIS ROLE
The Plant Manager/Manufacturing Manager will serve as the deputy to the General Manager, playing a critical role in ensuring operational excellence. This individual will lead production scheduling, supply chain management, and freight operations, while supporting the General Manager in driving efficiency, cost-effectiveness, and seamless execution across all functions. The Plant Manager/Manufacturing Manager will be a hands-on leader who thrives in a fast-paced environment and can balance strategic oversight with operational execution.
Key Responsibilities
Act as a deputy to the General Manager, supporting overall site leadership and stepping in as needed.
Lead and manage production scheduling, ensuring alignment with customer demand, capacity, and resource availability.
Oversee supply chain operations, including vendor relationships, materials management, and inventory optimization.
Manage freight and logistics, ensuring cost-effective and reliable movement of goods across the network.
Collaborate with cross-functional teams (finance, sales, engineering, etc.) to align operational planning with business objectives.
Drive process improvements and best practices across operations, focusing on efficiency, accuracy, and cost reduction.
Monitor key operational KPIs and implement corrective actions where needed.
Provide strong people leadership, fostering a culture of accountability, teamwork, and continuous improvement.
Qualifications
Bachelor's degree in Business, Operations Management, Supply Chain, or related field (MBA preferred).
10+ years of progressive experience in manufacturing operations, with significant leadership responsibility.
Demonstrated success in production scheduling, supply chain management, and freight/logistics.
Strong leadership skills with experience managing cross-functional teams and large-scale operations.
Excellent problem-solving, analytical, and communication skills.
Ability to thrive in a dynamic, fast-moving environment while maintaining focus on strategic goals.
Equal Opportunity Employer
CarbonBuilt is an equal opportunity employer. All employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age.
Senior Project Manager
Senior manager job in Waltham, MA
Our client is an established Design/Build General Contractor based in Waltham, MA. They have been in business for 50 years and seek a Senior Project Manager due to business growth and backlog.
This role will report directly to the Vice President of Project Management.
Their services include general contracting, construction management, concrete services, and design/build. Their current backlog includes a $40M Municipal project and an $80M K12 bond, acting as a CM.
Responsibilities
Oversee all aspects of construction projects from planning to implementation
Supervise onsite personnel and subcontractors
Interface with project owners, inspectors, contractors, architects, and engineers
Negotiates revisions, changes, and additions with owners, architects, suppliers, and subcontractors for changes in scope of work
Ideal candidates should be able to manage a construction project to final completion; including, preconstruction services, constructability reviews, preparation of bid documents, estimating, budget implementation/analysis, subcontractor management, construction planning, and scheduling
Qualifications
Bachelor's Degree in a construction related field, preferred
8+ years of commercial ground up experience, preferred
Familiarity with construction management software, Procore experience is a plus
Thorough knowledge of submittals, RFI's, and project close out procedures
Strong organizational, analytical, and problem solving skills
Detail oriented with the ability to multi task
Compensation & Benefit Information
Salary between $160,000 - $180,000, dependent on experience
Yearly bonus, based on project and company performance
100% Employer Paid Healthcare, for employee and dependents
4% Yearly Profit sharing
$750/Month Car Allowance + Gas Card
Company Cell Phone & Laptop Offered
15 Days of Paid Time Off + Paid Holidays, 20 days after 2 years of service
Life Insurance, Short & Long Term Disability
Senior Technical Cyber Security Project Manager
Senior manager job in Boston, MA
Bell Integration helps companies drive efficiency and growth by integrating innovative IT solutions with expert delivery. With a global presence and a focus on transformation and digital enablement, Bell delivers technology and consultancy services across multiple sectors.
We're hiring a Senior Technical Project Manager to lead cross‑functional cybersecurity and engineering programs. You'll own delivery end‑to‑end-roadmaps, risks, dependencies, and executive communications-while producing high‑quality design docs, RFCs, runbooks, and post‑incident reports.
Experience:
Senior-level leadership: drive outcomes across multiple teams, resolve conflicts, unblock delivery
Senior-level communication skills: leadership updates, risk/decision logs, leadership storytelling
Senior-level technical writing: design docs, RFCs, runbooks/SOPs, incident write‑ups
Cybersecurity: identity/access, cloud/app/endpoint security, vuln mgmt, IR, GRC (NIST/ISO)
Project planning: integrated plans, RAID, milestones, acceptance criteria
Technical analysis: turn business goals into technical requirements & trade‑offs
Writing with AI: enterprise‑approved tools with governance & review
Jira: workflows, dashboards, portfolio reporting
Confluence: space architecture, templates, documentation standards
Nice to have:
Banking/Financial Services experience
Coding/automation: GitHub, Python; CI/CD familiarity
DevOps & DevSecOps: pipeline security (SAST/DAST/Secrets/Container/IaC), policy‑as‑code
Protecting your privacy and the security of your data is a longstanding top priority for Bell Integration. Please consult our Privacy Notice (click here) to know more about how we collect, use and transfer the personal data of our candidates.
Senior Healthcare PMO Project Manager (USC & GC)
Senior manager job in Cranston, RI
The Senior Project Manager has overall responsibility for overseeing Problem Management related to the Unified Health Infrastructure Project (UHIP) for the State of Rhode Island from problem categorization and prioritization through problem closure and evaluation. This role will be instrumental in assisting the State team in managing enhancements to the RIBridges system and transitioning all processes to ongoing Maintenance & Operations services. This includes coordination between all UHIP-related State agencies (business and IT), specifically the Department of Human Services (DHS) as well as vendors involved in business case development, requirements, application development, testing and deployment. In addition, the Sr. Project Manager will assist in leading governance activities across the project to ensure key deliverables and milestones are met in accordance to defined standards and best practices. Responsibilities of the Sr. Project Manager require strong project management, knowledge of software development processes and exceptional leadership and communication skills.
Responsibilities include:
• Drive defect prioritization through comprehensive impact assessments from incident triage through defect resolution
• Monitor the inflow of new problems or system defects and align to business outcomes
• Work with the business to prioritize defects & partner with development teams to ensure timely issue resolution
• Review proposed technical solutions to ensure they meet the business needs and SDLC standards
• Develop work plans and manage timelines associated with SDLC deliverables
• Provide consultative support to Agencies & Program Leadership to help enforce governance standards and best practices
• Act as the key point of contact for the Agencies in managing issues and escalations
• Review incident and defect metrics and performance trends to identify opportunities for improving processes or enhancing the system
• Create dashboards and tools to assist the business in prioritization and release planning activities
• Analyze and communicate project status effectively to project leadership
• Participate in strategic improvement initiatives primarily focused on incident and problem management
• Provide ongoing support for EPMO activities including deliverables management, issue oversight and escalation, metrics and reporting and other administrative tasks
• Other duties as assigned
Required Skills:
• 8-10 years' experience as a Senior Project Manager with a proven track record managing complex IT projects
• Versatile project management skills with the ability to learn quickly and work with limited oversight and supervision
• Demonstrated ability to build effective partnerships with key business stakeholders and outside vendors
• Proven leadership, organizational and planning skills across different types of projects
• Experience with project management tools and best practices
• Experience with application development and software development life cycle methodologies
• Experience with ITIL practices including incident and problem management
• Required knowledge of JIRA, Excel, PowerPoint
• Experience with Health and Human Service systems regarding Medicaid, SNAP, Child Care Assistance, and RI Works or TANF is preferred
Education:
• Bachelor's degree in MIS, Computer science or related field.
• PMP certification
Thanks & Regards
Alok Ranjan Pathak | Team Lead - US Staffing
Email: *********************** | Desk: **************
Ampstek LLC - Global IT Partner | ***************
Senior Project Manager (Commercial Construction)
Senior manager job in Danvers, MA
Lead commercial construction projects as a Senior Project Manager in the Greater Boston Area, with our client, a respected industry leader. You'll oversee pre-construction through final delivery, managing budgets, schedules, subcontractors, and cross-functional teams. This role is ideal for experienced professionals with strong expertise in project controls, safety enforcement, and risk mitigation.
Responsibilities as the Senior Project Manager:
Team & Project Leadership: Direct multiple project teams and foster a collaborative, high-performance work environment.
Project Planning & Execution: Oversee scheduling, budgeting, procurement, and construction progress across all phases.
Stakeholder Communication: Manage coordination with owners, architects, and subcontractors on scope, risk, and change orders.
Bidding & Buyout: Lead subcontractor selection, prepare bid packages, and execute buyout strategies for various delivery models.
Reporting & Compliance: Ensure jobsite safety, quality standards, and deliver timely progress and financial reports.
Qualifications for the Senior Project Manager:
Education: Bachelor's degree in Construction Management, Civil Engineering, or a related field is required.
Experience: 5+ years of project management experience in commercial construction, with a demonstrated ability to oversee multiple projects and cross-functional teams (retail, commercial, mixed-use projects)
Technical Skills: Proficient in project scheduling software, budgeting tools, and Microsoft Office Suite, with a solid understanding of construction documentation, controls, and compliance standards.
Skills & Attributes: Strong leadership and communication skills, with the ability to inspire teams, manage priorities under pressure, and provide proactive solutions in dynamic field conditions.
Hybrid-Work Opportunity with Danvers, MA office location
Application Notice: Qualified candidates will be contacted within 2 business days of application. If an applicant does not meet the above criteria, Atlantic Group will keep your resume on file for future opportunities and may contact you for further discussion.
General Manager, Events
Senior manager job in Pawtucket, RI
The Guild Brewing Company, Rhode Island's largest craft brewery, is currently looking for a passionate and experienced General Manager, Events to oversee the Guild's event portfolio. This individual will be responsible for overseeing a team of event specialists and support staff to ensure high level execution of all private events and festivals for the Pawtucket beer hall, The Barn (our dedicated Pawtucket event space) and The Nook at The Guild Warren. There might be additional responsibilities as The Guild Brewing Company continues to grow and is adding location in Providence (The Guild PVD) and Plainville, MA (The Guild Garden at Plainville Square) in the spring of 2026.
Essential Duties and Responsibilities include the following:
· Overall management oversight of private events ranging to weddings, corporate events and private gatherings
· Handle all Guild Pawtucket Barn booking and client communication
· Assist in pre-event logistics and execution of events
· Manage event/bartending staff during events
· Execute “guest first” experience handling a wide range events
· Assist in the development of event marketing strategy and overall promotional calendar
· Demonstrated ability to be successful in a collaborated team environment
· Ability to manage others in a dynamic work environment
Requirements:
· 5+ years related experience in the event or promotional industry
· Client and guest focused mentality
· Excellent problem solving/troubleshooting ability
· Must be available to support 10-hour shift, nights, weekends and holiday schedules as required.
The General Manager, Events' position is full time salaried position with competitive base pay plus a bonus structure. Comprehensive benefits including health, vacation, holiday time and retirement plan with company match.
To be considered for this position, send resume and cover letter to *******************.
Isle Brewers Guild, LLC. is an Equal Opportunity Employer committed to workforce diversity. M/F/D/V are encouraged to apply.
Pre-employment background check required.
Selling and Service Manager
Senior manager job in Boston, MA
The Service and Selling Manager will act as a brand ambassador and provide inspirational and motivational leadership to inspire confidence in the team and our customers.
They are accountable for building and maintaining a loyal customer base, delivering the highest level of customer experience, exceeding their commercial objectives, and adhering to all operational policies and procedures.
The Service and Selling Manager will work in close partnership with the store management team, leading the in-store experience and clienteling strategy, as well as taking responsibility as a key holder.
Key Service and Selling Manager Duties
Customer Experience:
Implement and oversee the clienteling strategy aimed at building and maintaining strong, personal relationships with customers.
Utilise customer data and preferences to provide a tailored shopping experience and drive customer loyalty.
Ensure the brand service ceremony is fully implemented in all customer interactions.
Support the execution and implementation of retail events, activities and appointments.
Collate customer feedback data to share with the wider team, celebrating success and identifying areas for improvement.
Take ownership of customer feedback with responsibility for overseeing the process from start to end, escalating to senior managers or the wider team when necessary.
People and Leadership:
Lead by example and be a role model for the team and an ambassador for the brand.
Ensure team members are trained in the service ceremony, Varley standards and processes.
Oversee tasks delegated to team members and provide store management with feedback on progress.
Support the delivery of morning meetings and communicating all necessary information to the retail team.
Supervise the teams and ensure they adhere to all operating policies and procedures. Share feedback with management if there is noncompliance or risk.
Gather feedback, as requested, from the retail team and share it with managers and head office teams.
Provide ongoing coaching and performance feedback to Senior Style Advisors and Style Advisors to ensure goals are met and service standards are maintained.
Commercial and Operations:
Share key holder responsibility for opening and closing the store and managing the team and shop floor when on shift.
Drive sales and KPIs through growing and maintaining a loyal base of regular customers.
Provide feedback on new opportunities to improve sales and operations in the store.
Keep up to date with product knowledge and fashion trends and share with the retail team.
Analyse data to identify opportunities for growth and improvement in clienteling and customer experience.
Maintain shop floor and back of house standards and guidelines in line with company policy and procedures.
Key Knowledge and Experience:
Key holder experience prefered.
A proven record of successfully building customer relationships.
Experience using a variety of digital systems and tools, including clienteling software.
The Candidate:
A strong team player.
Customer centric and passionate about delivering exceptional levels of service.
A strong passion and love for all things fashion and is up to date with current market trends.
Agile in ways of working and can adapt to meet the needs of the business.
A minimum of 3 years' experience in a similar role.
Senior Project Manager - Commercial Roofing
Senior manager job in Worcester, MA
Worcester, MA
$125k - $150k + Bonus
Take charge of your career and lead with impact
What's in it for you?
PTO
Year-end bonus
Vehicle + gas card
401(k) with company match
Health, Dental, and Vision and Life insurance
Flexible spending account
Company Story
This national commercial roofing and building envelope contractor has built a reputation for excellence through hard work, dedication, and strong relationships with top GC's, architects, engineers, and building owners.
Since the 90s, the company has grown into a leading platform that connects top talent with high-impact opportunities.
Now is an ideal time to join for career growth, broad project exposure, and the chance to play a key role in a billion-dollar business!
What they do
The company specializes in large-scale roofing, waterproofing and masonry projects, including restoration and repair work and new construction.
They emphasize safety, quality, and teamwork on every project and provide the resources and support to ensure PMs succeed.
What you will be doing
Oversee complex commercial roofing projects across TPO, PVC, and EPDM systems
Lead planning, forecasting, resource allocation, and drive safety, quality, and profitability
Liaise with executives, clients, and field teams to boost efficiency and support national growth
What you'll need
8+ years as a Project Manager
3+ years' experience in commercial roofing
Proficient in Procore software
Don't hesitate and APPLY NOW. Don't have a resume, no problem! Just contact me directly:
*******************************
Not quite right for you but know someone that would be an excellent fit? Refer a friend and if they are successfully placed, we pay you $1000!
Store Manager
Senior manager job in Braintree Town, MA
Our client, a fashion-trend forward retail brand, is looking for a Store Manager to join their team in Boston, Massachusetts. This person MUST HAVE a strong sales. driven leadership mindset and background. You will be on the floor selling as well as managing.
Location: South Shore Plaza (Boston)
Salary: $70-85K (DOE)
Overview
Store Managers are fanatical salespeople, driven by goals and dedicated to servant leadership. They excel in ensuring customers are styled by knowledgeable experts who are deeply immersed in the world of fashion. Our mission is to help customers look and feel their best. Store Managers are relentless in recruiting and developing top-tier talent to maintain a high-performing team. By leading through example and adopting an ownership mindset, they go above and beyond to achieve both personal and store objectives.
Essential Functions
Recruiting, interviewing, and onboarding exceptional employees and managers.
Training, mentoring, and retaining top-tier talent to foster growth and excellence.
Cultivating and maintaining a positive and energized store atmosphere.
Elevating the selling culture by championing 5 Steps of Selling.
Providing timely, constructive feedback both in real-time and through written communication.
Inspiring and motivating employees and managers to perform at their best.
Ensuring seamless store operations and maintaining impeccable visual presentation aligned with standards.
Upholding and enforcing all policies with consistency and integrity.
Exceeding individual sales goals with enthusiasm and determination.
Driving the store's daily, weekly, and monthly sales goals to surpass expectations.
Leading by example to embody and promote culture and Code of Conduct through our 4 Principles.
Qualifications
Minimum 1 year of experience in store management
A passion for fashion and a keen eye for trends.
An unwavering work ethic and dedication to excellence.
Proven leadership skills with the ability to inspire and guide a team.
Exceptional communication and organizational abilities.
High motivation coupled with a proactive sense of urgency.
At least one year of experience in retail management.
Expertise in supervising, motivating, and effectively directing employees.
Flexibility to adapt to new directions and embrace change with enthusiasm.
Comprehensive knowledge of visual merchandising and superior customer service practices.
Strong understanding of store operations, including inventory management, loss prevention, retail systems, and budget preparation.
The ability to thrive in an entrepreneurial environment, where a hands-on approach drives success.
A collaborative mindset, fostering strong and sustainable relationships with employees and managers.
If you are interested in and qualified for this role, please forward your resume today!
Antique Jewelry Store Manager
Senior manager job in Boston, MA
Join the Market Square Jewelers Team in Boston!
Market Square Jewelers is opening a new location on historic Charles Street in Boston, and we're looking for an experienced and passionate Retail Store Manager to lead our team. If you have a love for fine jewelry, a keen eye for style, and the leadership skills to inspire others, this is an exceptional opportunity to grow with a trusted name in the jewelry industry.
About Market Square Jewelers
With a proud legacy spanning over four decades, Market Square Jewelers specializes in antique, vintage, and estate jewelry, as well as custom and modern fine pieces. We're a family-owned business built on craftsmanship, authenticity, and exceptional customer service - and we're excited to bring that tradition to downtown Boston.
The Role
As Retail Store Manager, you'll oversee daily store operations, lead and motivate your sales team, and ensure every client experiences the warm, knowledgeable, and stylish service that defines Market Square Jewelers. You'll balance operational excellence with a refined sense of presentation and customer engagement.
Key Responsibilities
Lead, train, and inspire the sales team to deliver outstanding customer service and meet sales goals
Manage day-to-day store operations, including opening/closing, merchandising, inventory, and visual presentation
Build lasting relationships with customers, sharing knowledge and enthusiasm for fine and antique jewelry
Ensure store appearance and displays reflect the Market Square Jewelers brand and aesthetic
Collaborate with company leadership to execute marketing and community engagement initiatives
Monitor store performance and implement strategies to improve efficiency, productivity, and profitability
Qualifications
2+ years of retail management experience (jewelry industry experience strongly preferred)
Operationally minded, with excellent organizational and leadership skills
Exceptional communication and interpersonal skills - charismatic, polished, and customer-focused
Passion for jewelry, design, and personal style
Hardworking, dependable, and able to thrive in a fast-paced, team-oriented environment
Why You'll Love Working With Us
Be part of an established, family-owned business with a rich history and a loyal customer base
Work in a newly designed showroom in one of Boston's most charming neighborhoods
Lots of support through our network of 7 stores, while staying in a growth mindset
Competitive compensation and growth opportunities within a respected jewelry company
Retail Store Manager
Senior manager job in Providence, RI
POP MART, founded in 2010 (SEHK: 9992), is a market-leading entertainment company and a global champion of designer toy culture. Through global artist development, IP operations, designer toy culture evangelism, and strategic investments, we have built an integrated platform covering the entire designer toy value chain, allowing artists to focus solely on their craft and giving stage to talent from all over the world. With 4,000+ employees worldwide, POP MART has successfully set foot in more than 23 countries and regions, serving a diverse audience of cultural pioneers and art fans.
Job Overview
We are in search of a Store Manager ready to contribute our continuous expansion across the United States. This person will be responsible for store KPIs and team management. An interest in designer toys will make you a competitive candidate for this position. The position reports to & receives functional guidance from the Area Manager.
What You Will Achieve
Manage a team of Supervisors, and Brand Associates setting expectations, goals, and develop talent;
Responsible for total store, 4 wall ownership, Brand standards , Operations, People, setting high store standards that reflects company brand image, values, and culture that is focused on providing positive customer and employee experience.
Execute Visual Merchandising and Marketing directives from business partners and install Marketing decals, props, set up new merchandising planograms, and set up marketing fixtures.
Support company on marketing events such as in store events, Pop-up events, conventions, new store openings.
Support company RoboShop business as needed and follow up with in store RoboShop employee and RoboShop business partners as needed.
Must be able to work flexible hours including nights, weekends, holidays.
Up to 10% travel may be required to support, attend business operation meeting with international team in evening.
What You Will Need
Retail industry knowledge, skills, and abilities;
1+ years of Retail Store Manager experience with a high number of sku volume ,and executing retail Marketing and Visual Merchandising experience.
Experience in managing more than 10 or more retail employees in store.
Experienced working with international business partners, ability to speak or understand multiple languages is a plus.
Associates Degree or Bachelors Degree in Business Management related will be preferred.
Ability to adapt to a fast-paced environment and implement new standardization directives.
What We Offer
Market-competitive packages: we provide 401k, health insurance, PTO leave, paid sick leave, and family leave, etc.
Opportunities to learn and lead: we provide on-the-job training to ensure employees are equipped with the most up-to-date skill sets and knowledge.
Career development: we work with you to advance your career through short-term assignments, and new experiences, etc.
*POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.
**As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law