Senior manager jobs in Jacksonville, FL - 784 jobs
All
Senior Manager
Store Manager
Business Process Manager
Business Manager
Operations Program Manager
Service Manager
General Manager
Senior Project Manager
Regional Operation Manager
Global Operations Manager
Manager And Consultant
Senior Finance Manager
Manager, Project Management
Business Leader
Service Manager
Southern States Toyotalift 3.6
Senior manager job in Jacksonville, FL
Southern States Material Handling is more than just forklifts! With our flagship brands of Toyota and Raymond, we pride ourselves in successfully partnering with our customers to offer solutions that keep businesses running! Specializing in new & used equipment, operator training, equipment rentals, fleet management, service & repair, and warehouse solutions, Southern States Material Handling solves problems. We are looking for a capable Service Manager to join our team!
As a Service Manager with Southern States Material Handling : Successfully create and maintain service operations, which exceed customer and technician needs. This includes timely, high quality service operations at competitive costs to the customer while maintaining sufficient profit margins and professional image for Southern States Material Handling.
Come be a part of our Toyota/Raymond family!
Top of the Line Benefits!!
401(k) with company matching
Dental insurance
Health insurance
Vision Insurance
PTO and Vacation
Paid Holidays
Flexible Spending Account
Life Insurance
Tuition Reimbursement
What you Need/Basic Qualifications:
Prior company experience as a Road Service Technician or previous Service Manager experience
Proficiency with MS Office including Word, Excel, Outlook
Windows XP knowledge preferred
Demonstrate above average time management, organizational, and follow-up skills
Ability to multi-task and manage multiple assignments and tasks and set priorities, as well as adapt to changing conditions and work assignments
Excellent verbal and written communication skills
Positive people management skills
Customer-focused with exceptional customer service skills
Education and Certification Needed:
High School diploma or GED
Technical school coursework in electrical, mechanical, or automotive field is preferred
2-5 years management or leadership experience preferably in a service environment strongly preferred
What you'll Do:
Support Technicians, service department associates, and branch management.
Provide training in all company functions: policies, procedures, timekeeping, and safety; ensure that these items are being adhered to.
Work to eliminate waste and lost time through training and coaching
Maintain SSMH's high company standards and ensure that all Technicians are taking care of and protecting the customers' interests, and living up to our company standards
Give assistance to all team members via phone and in person, as needed.
Manage the work in progress reporting - delegate responsibilities as necessary
Effectively manage service coordinator and dispatch team to include assigning tasks, setting team goals, and time/attendance recording.
Monitor and encourage superior customer communications skills for all service department personnel.
Possession of strong communication skills; ability to communicate successfully with a wide variety of individual personality types
Conferring with customers as required for problem/solution resolution and proper supervision of equipment repair and maintenance.
Take initiative in developing new methods and procedures for the service department as required
Assist in technician performance reviews, and complete service team reviews
Ensure all technician timecards are complete and accurate
Monitor return to branch work orders and completed work orders for billing daily
Conduct van inspections after each Technician meeting
Participate in and bring value to all monthly team meetings
Provide the Branch Operations Manager with technical expertise, as needed
Monday through Friday daytime hours
SSMH is an equal opportunity employer. SSMH does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We are an inclusive organization and actively promote equality of opportunity for all with the right mix of talent, skills and potential.
$44k-74k yearly est. 2d ago
Looking for a job?
Let Zippia find it for you.
Regional Operations Manager
Courier Express 3.9
Senior manager job in Jacksonville, FL
Oversees daily operational processes and activities while maintaining financial control
Supervises multiple operating units (warehouse / distribution center) with part time and full-time employees. Establishes and maintains performance and productivity standards. Manages and attempts to reduce the costs of the operating unit. Maintains a high level of service with customers that meets the expectations of Courier Express. Creates goals and action plans for each aspect of the operating unit. Maintains positive employee relations and creates a positive work environment through the enforcement of safety and compliance standards. Monitors the operations by resolving any issues that arise in the workplace. Provides feedback to management on the status of overall operations.
Secondary Job Duties:
Develops employees in the culture of Courier Express and provides the tools necessary for them to succeed in their position. Makes managerial decisions concerning staff and temp employees.
Education/Experience Preferred:
3 - 5 years of previous managerial experience in the Courier, Freight, Distribution, Warehousing, and/or Transportation fields.
Bachelor's Degree preferred
Personal Skills Required:
Ability to plan and carry out daily agenda with limited supervision, management and leadership experience, highly developed organizational skills, ability to interact with employees at a variety of levels, excellent communication skills, rapid response to issues, attention to detail, ability to communicate with drivers on a routine basis. Must be willing to travel.
Courier Express:
Medical, dental, prescription drug and vision plan
Company matched 401k
Paid holidays and PTO
Flexible Spending and Health Savings Accounts
Computer Skills Preferred:
Microsoft Excel
$53k-71k yearly est. 3d ago
Store Manager
Cult GAIA
Senior manager job in Sawgrass, FL
Store Manager
Company: Born in Los Angeles, Cult Gaia is known for beautiful heirloom pieces that will live in your closet forever. The cornerstone of Cult Gaia's DNA is creating objects d'art that makes you look twice. Since its inception, CG has grown from accessories into a lifestyle brand, selling everything from ready-to-wear to shoes, a world of Gaia.
Cult Gaia is looking for a Store Manager for the Sawgrass Mills retail store opening in late February. The Store Manager is responsible for driving the business as an active member of the sales team to ensure business growth and profitability, while exhibiting a strong sense of leadership. The Store Manager will partner with HQ and sales team to enhance overall customer experience. The Store manager will help with the training and development of sales team. The Store Manager should have expert knowledge of the Cult Gaia brand, the aesthetic, and its pieces.
What You Will Do
Meet personal and store sales goals
Ensure that the retail store is accurately staffed.
Assist in the tracking, monitoring, and communication of business results
Develop and maintain long lasting client relationships by establishing a returning client base
Develop and maintain client relationships, contributing to monthly sales at a minimum of 20%
Personally maintain a KPI above company standard and develop staff to do the same
Satisfy company KPI requirements
Ensure that each customer receives outstanding customer service
Maintain an active sales floor presence to assist and coach staff in developing strong client relationships
Ensure image and grooming standards are professional and reflective of the brand image
Implement and maintain all merchandising directives to company standard
Monitor organization and upkeep of both the front and back of house
Encourage associates to take ownership of their sales performance
Responsible for knowing and executing daily operations of opening and closing procedures
Assisting with receipt of shipment, recalls, OMNI orders, and general organization of back of house
What You Can Bring
Minimum 5+ years of retail management or comparable experience
Superior client, product awareness, and exceptional ability to match this knowledge to customers' needs
Proven ability to drive loyalty-building, positive and inclusive customer experiences
Computer literacy and a competent understanding of e-commerce
Excellent verbal, interpersonal, and written communication skills.
A high-energy team player who possesses excellent organizational and project management skills, and who can work independently, troubleshoot, and work in a fast-moving, multi-tasking environment with numerous deadlines.
Detail-oriented problem solver.
Experience meeting retail goals and other financial targets
Demonstrated experience training employees
Actively gets tasks done and is driven by a sense of urgency.
Organized with excellent time management skills to deliver maximum impact.
Strong interest in fashion as well as strong knowledge of industry trends.
What We Offer
Medical, Dental, Vision & Dependent Coverage
401K with company match
Life Insurance
Pet Insurance
PTO
Paid Sick Leave
Clothing Allowance
Referral Program
$35k-54k yearly est. 3d ago
Senior Project Manager
Dana B. Kenyon Company (DBK
Senior manager job in Jacksonville, FL
Dana B. Kenyon Company (DBK), an established construction company serves a broad range of markets including Railroad, Ports, Aviation, Industrial, Financial, Senior Living, and Healthcare. Headquartered in Jacksonville, Florida since 1983, DBK is recognized both regionally and nationally as an industry leader and is known for managing some of the most challenging projects with innovative solutions in both the private and public sectors. DBK offers delivery methods that are tailored to meet the client's needs, including Design-Build, Construction Management, and General Contracting. This has led to win-win solutions and a high percentage of repeat business in our preferred markets. Our purpose and vision are focused on our people which will provide solutions and innovations to help our clients serve their customers and improve communities. We Build Relationships! This is primarily how we measure our success!
We are seeking Senior Project Managers with 10+ years of commercial / industrial/ healthcare construction experience to join in our success.
Applicants in our core areas of expertise including healthcare, transportation, industrial and financial institutions will be considered a plus, along with proven pre-construction experience with design-build and CMAR delivery methods.
What you'll do:
Be responsible for the overall direction, technical management, completion and profitable financial outcome of multiple construction projects.
Project assignments may vary from directing one large complex project to directing several small to medium size projects through subordinate managers.
On new projects and business development opportunities, provide administration and technical management from bid/proposal preparation through final acceptance by the client.
What skills you will need:
Successful candidate must be an efficient, organized, multi-tasking and positive-minded team player; must have critical thinking skills and problem-solving skills and be able to make decisions with tight deadlines; have the ability to organize, plan, execute, follow-up, and manage multiple activities to reach desired result.
Candidates must be committed to delivering the highest quality product possible, constantly evaluating processes that affect the project and making needed changes using knowledge, customer input, and commitment to exceed client expectations.
Working knowledge of computer programs including Excel, Word, Outlook, P6, & project management systems such as Procore.
Ability to prepare complex proposals and estimates with minimum supervision with profit/loss responsibility.
Excellent reputation for completing projects on time and within budget, with minimum supervision.
Aggressively lead on-site safety and quality control procedures and policies.
Stellar reputation of following contract and company change order management procedures and negotiating change orders with owners and architects.
Proven leadership skills, strong work ethic, and highest integrity working with project team and clients.
Strong computer skills, MS Project and Procore (or other web-based project management software) are a plus.
The successful candidate will have a 4 year degree, preferably in Building Sciences, Construction Management, Architecture, or Engineering, or equivalent work experience.
Benefits:
DBK offers a competitive salary
401(k) with company match
Generous Paid Time Off (PTO) + paid holidays, with no waiting period
Group Health Insurance (PPO and HMO, ancillary products such as Dental, Vision, FSA, Long Term Disability and AFLAC Benefits
Employer-paid Life Insurance and an Employee Assistance Program
Beyond the benefits, we also provide you with the training and career development you need to be successful. We work hard, celebrate our people and our partners, provide opportunities to give back to the community, and constantly strive to be sure our purpose is clear and lived out from the very top of our organization.
How to join our Team:
If you're looking for a long-term partnership with a reputable organization and a proven track record of success, click "apply" above, or email your resume and project list to ***********************.
Resumes kept in strict confidence.
Dana B Kenyon Company is an equal opportunity employer and a drug free workplace.
Visit our website at ****************
We are personally dedicated to delivering construction solutions that enable our clients to serve their customers and positively impact people and the community.
$79k-109k yearly est. 2d ago
General Manager
HVMG-Hospitality Ventures Management Group 4.1
Senior manager job in Saint Augustine, FL
General Manager - New Acquisition
HVMG is growing and will be acquiring the Hilton Garden Inn St. Augustine Beach!
As the General Manager, you will lead all aspects of hotel operations, driving performance, guest satisfaction, and team engagement. You'll oversee departments, manage budgets, and implement strategies to achieve financial and service goals. Your leadership ensures a well-run property that delivers exceptional guest experiences and a positive work environment.
Key Responsibilities
You will be the driving force behind our hotel's success, overseeing all aspects of operations and ensuring exceptional guest experiences.
Your daily tasks will include managing staff, budgets, and the overall profitability and reputation of the hotel.
You will report to the Regional Director of Operations.
A career as a general manager can lead to various executive-level opportunities within the hospitality industry, such as regional director, vice president of operations, or even corporate-level positions.
Education & Experience
A college degree or two years of hotel experience
Hotel General Manager Experience, Highly Preferred.
Hilton, Marriott, Hyatt, or IHG Experience, Highly Preferred.
Hotel Sales Background, preferred.
What You'll Need to Succeed
Eligible to work in the United States
Ability to read, write, and communicate effectively in English
Ability to sit, stand, bend, kneel, and lift as required-with or without reasonable accommodations
Availability to work a flexible schedule, including evenings, weekends, and holidays if needed
A warm, professional demeanor that reflects HVMG's Culture of Excellence
Why Our Associates Love HVMG
Career growth opportunities across our nationwide portfolio
Flexible scheduling (full-time and part-time options)
Access up to 40% of your earned wages before payday with PayActive
Paid Time Off (PTO) and Paid Holidays
Full healthcare benefits: medical, dental, and vision
401(k) with guaranteed 4% match and no vesting period
Exclusive hotel and food & beverage discounts
About HVMG
Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field."
We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President.
The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.
HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.
$41k-69k yearly est. 4d ago
Sr. Manager DevOps
Beacon Talent
Senior manager job in Jacksonville, FL
Job DescriptionAbout the Client
Our client is a fast-scaling, technology-driven company operating at the intersection of digital infrastructure and modern supply chain solutions. With a strong emphasis on innovation, automation, and cross-functional collaboration, the organization is deeply invested in cloud-native technologies and platform scalability. They're on a mission to enable seamless product delivery through highly reliable, performant, and secure infrastructure systems.
About the Role
Our client is seeking a hands-on Head of DevOps Engineering to lead the charge in redefining their infrastructure, platform operations, and incident response strategy. This is a deeply technical leadership role suited for a Principal-level DevOps or SRE architect who thrives on building scalable systems, driving automation, and fostering a high-ownership engineering culture. You'll be responsible for setting vision and execution across infrastructure, CI/CD, Kubernetes environments, and observability-while mentoring a growing team.
Responsibilities
Architect & Automate: Lead the design and implementation of repeatable, Infrastructure-as-Code (IaC) environments-governing over 90% of infra via Terraform and GitOps principles.
CI/CD Ownership: Redesign and own artifact-based deployment pipelines enabling safe, self-service deployments using tools like ArgoCD, Helm, and Docker.
Platform Engineering: Build multi-account, multi-region Kubernetes infrastructure leveraging EKS/ECS, with intelligent autoscaling (Karpenter, HPA) and containerized workloads.
Cost Optimization: Lead cloud cost control initiatives, including SPOT instance utilization, rightsizing, tagging strategies, and architectural remediation-driving measurable efficiency gains (25%+ reduction).
Observability & Reliability: Roll out comprehensive observability tooling-centralized logging, alerting, tracing-and establish actionable IR runbooks and downtime mitigation strategies.
Team Leadership & Culture: Mentor DevOps/SRE engineers, establishing a culture of speed, operational excellence, and continuous feedback.
Cross-functional Enablement: Collaborate with engineering and product teams to foster GitOps workflows and enable safe, low-trust deployments that reduce operational friction.
Process Standardization: Develop strategic roadmaps, author runbooks, and create reusable deployment patterns and documentation to scale DevOps practices across the organization.
Requirements
Experience: 8+ years in DevOps, Site Reliability Engineering, or Infrastructure roles-preferably in high-scale, cloud-native environments.
Technical Leadership: Proven experience architecting robust CI/CD systems and infrastructure platforms, with an ops-focused mindset.
IaC Mastery: Deep knowledge of Terraform (modular design), GitOps workflows, and infrastructure-as-code best practices.
Kubernetes Expertise: Extensive hands-on experience with Kubernetes (EKS/ECS), Helm, and autoscaling solutions such as Karpenter and HPA.
Cloud Cost Management: Demonstrated success in optimizing cloud usage and spend at scale (e.g., AWS tagging, SPOT strategies, rightsizing).
Observability Focused: Strong understanding of observability stacks, with experience building SLOs, SLIs, monitoring dashboards, and incident workflows.
Mentorship & Influence: Strong ability to lead and mentor senior engineers while driving organizational best practices across multiple teams.
Communication Skills: Effective communicator able to distill complex technical systems to cross-functional stakeholders.
Benefits & Why Join
Competitive compensation ($215,000-$230,000 total annual package, including bonus and/or equity)
High-impact leadership role with strategic influence across engineering and operations
Comprehensive health, dental, and vision insurance
Generous PTO and company-observed holidays
401(k) retirement plan with potential employer matching
FSAs and pre-tax commuter benefits
Access to wellness and mental health support programs
Opportunity to shape and lead a modern DevOps organization from the ground up
$215k-230k yearly 10d ago
Senior Manager, Google Paid Media
Launch Potato
Senior manager job in Jacksonville, FL
WHO ARE WE?
Launch Potato is a profitable digital media company that reaches over 30M+ monthly visitors through brands such as FinanceBuzz, All About Cookies, and OnlyInYourState.
As The Discovery and Conversion Company, our mission is to connect consumers with the world's leading brands through data-driven content and technology.
Headquartered in South Florida with a remote-first team spanning over 15 countries, we've built a high-growth, high-performance culture where speed, ownership, and measurable impact drive success.
WHY JOIN US?
At Launch Potato, you'll accelerate your career by owning outcomes, moving fast, and driving impact with a global team of high-performers.
COMPENSATION: $100,000 - $140,000 per year
MUST HAVE
Proven success profitably scaling multi-channel Google paid media campaigns across Search, Performance Max, YouTube, Display, Discovery, and Demand Gen spanning multiple verticals.
Deep analytical expertise with BI tools (Looker, Google Analytics, etc.) plus advanced Excel/Google Sheets skills (pivot tables, VLOOKUP, etc.)
Experience leading cross-channel growth strategies and building high-performing paid media playbooks for Google's full ecosystem.
Ability to leverage audience, creative, and bidding strategies to control front-end acquisition costs while maximizing down-funnel value and advertiser quality metrics.
Demonstrated platform ownership with a track record of delivering aggressive scale and ROAS goals across Google Ads.
Exceptional communication and collaboration skills; able to influence decision-making across creative, analytics, and executive teams.
Leadership experience mentoring and developing paid media teams.
EXPERIENCE: 6+ years managing large-scale digital media portfolios in affiliate marketing or lead generation ($20M+/year), including 2+ years in a leadership or people management role.
YOUR ROLE
You will lead Launch Potato's paid media strategy for FinanceBuzz across Google's advertising ecosystem including Search, Performance Max, YouTube, Display, and Demand Gen/Discovery, driving profitable growth and operational excellence.
You'll combine strategic leadership with hands-on execution, personally overseeing high-impact campaigns, testing roadmaps, and optimization strategies. You'll partner with existing media managers to plan and allocate resources to execute on your campaign strategies. You'll identify scalable opportunities, improve efficiency, and strengthen Launch Potato's competitive position in performance marketing.
This is a high-impact, high-visibility role with direct influence over budgets, strategy, and our intention is for you to grow to manage your own team. You'll partner with senior leadership to shape the future of our paid media roadmap while setting new standards for analytical depth, automation, and executional precision.
OUTCOMES (PERFORMANCE EXPECTATIONS)
Own paid media performance across Google Ads channels (Search, PMax, YouTube, Display, Discovery, Demand Gen).
Deliver consistent growth in spend and profitability, meeting or exceeding channel ROAS and your own margin targets towards aggressive YoY growth goals.
Mentor paid media manager, developing their strategic thinking, analytical rigor, and cross-functional skills with the intention to manage them once you master the business.
Partner with creative & yield teams to align your own ad copy messaging, landing page experience, and testing strategies that improve CTR, CVR, and ROAS.
Build scalable frameworks for campaign testing, data analysis, and creative iteration within Google's automation and audience systems.
Drive cross-functional collaboration to ensure Google paid media investments integrate with the broader company growth strategy.
Identify and champion new Google platform opportunities, betas, and expansion strategies.
Enhance the existing Launch Potato's Google media-buying playbooks to improve operational efficiency and data-driven decision-making.
SUCCESS LOOKS LIKE
You deliver growth beyond 2026 goals across spend, efficiency, and profitability.
You elevate the Paid Media team through leadership, structure, innovation, and coaching.
You set the standard for ownership, analytical rigor, and cross-team partnership.
You earn recognition as a trusted strategic leader by executives and peers.
COMPETENCIES
Strategic Leadership: Connect high-level business goals to tactical execution across Google's platforms.
Analytical Mastery: Deep understanding of performance metrics, cohort behavior, attribution, and financial modeling.
P&L Ownership: Experience managing large-scale budgets and achieving profitability goals.
Operational Excellence: Establish efficient workflows, testing frameworks, and best-in-class media-buying practices.
Communication: Clear, concise, and persuasive communication with executives, peers, and cross-functional partners.
Cross-Functional Collaboration: Proven success working across creative, analytics, product, and yield teams.
Innovation: Constantly testing, learning, and evolving to stay ahead of Google Ads ecosystem changes.
Leadership: Strong mentoring, coaching, and team development capabilities.
NICE TO HAVES
Experience with AI tools (ChatGPT, Gemini, Claude, etc.) to improve workflow efficiency or insights.
Understanding of personal finance and consumer financial services verticals.
Experience leading cross-channel media expansion strategies beyond Google.
TOTAL COMPENSATION
Base salary is set according to market rates for the nearest major metro and varies based on Launch Potato's Levels Framework. Your compensation package includes a base salary, profit-sharing bonus, and competitive benefits. Launch Potato is a performance-driven company, which means once you are hired, future increases will be based on company and personal performance, not annual cost of living adjustments.
Want to accelerate your career? Apply now!
Since day one, we've been committed to having a diverse, inclusive team and culture. We are proud to be an Equal Employment Opportunity company. We value diversity, equity, and inclusion.
We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
$100k-140k yearly Auto-Apply 4d ago
Sr. Commercial Finance Manager
Triad Financial Services Inc. 4.0
Senior manager job in Jacksonville, FL
Triad Financial Services is a leading provider of financial services and solutions. We are seeking a highly motivated and skilled Senior Commercial Finance Manager to join our growing team.
Essential Functions:
Oversees the Commercial Inventory Finance Portfolio Managers
Develop a thorough understanding of TFS policies, processes and procedures relative to lines of credit.
Daily maintenance of credit lines:
Review & decision order requests
Follow up on current inventory both sold & display
Follow up for payoffs, monthly interest & curtailments
Review inventory audit reports daily for needed action
Foster relationships with the manufacturers/plants
Minimum Qualifications:
Bachelors degree in finance or business is preferred but not required
2 years prior work experience in financial services industry is preferred
Familiarity with concepts, procedures and processes typically used in inventory finance (floor planning)
Quick learn of the proprietary computer system used to manage the accounts.
Preparation or review ability of documents and reports using Microsoft Office based products.
Good organizational, clerical, numeric, oral and written language skills.
Knowledge of customer service principles and practices.
Physical Demand:
Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards
Must be able to talk, listen and speak clearly on telephone
Able to sit at a work station for prolonged periods of time
Must be able to physically type
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
PI23923cb9ef97-31181-39270127
$89k-132k yearly est. 7d ago
US Senior Pay & Time Manager
GE Aerospace 4.8
Senior manager job in Jacksonville, FL
GE Aerospace's US Pay & Time Center of Excellence (COE) is a team of dedicated specialists focused on delivering accurate and timely payroll and time & attendance services for exempt and non-exempt employee populations. The team ensures seamless integration and alignment of payroll and time & attendance processes with broader organizational goals, establishing standard work and governance to leverage best practices and support the successful preparation, processing, and documentation of payroll.
The US Senior Pay & Time Manager role is a critical leadership position responsible for overseeing a team of payroll and time & attendance specialists supporting exempt and non-exempt US employee populations across multiple sites and business units. This role drives sets direction and drives strategic initiatives to ensure timely, accurate, and compliant payroll processing, enabling employees to focus on delivering excellence in safety, quality, delivery, and cost (SQDC). As a key partner to site leaders and senior stakeholders, the US Senior Pay & Time Manager fosters strong connections across the organization, ensuring alignment with business priorities while using Flight Deck to implement process improvements, standardization, simplification, and operational efficiency. This role leverages best practices from across GE Aerospace and external benchmarks, guiding leaders and the team in creating innovative solutions to enhance payroll systems and practices. This role requires a forward-thinking approach to payroll operations, combining deep technical expertise with strategic leadership to deliver exceptional service and continuous improvement.
This role partners closely with HR Managers, Business Leaders, Digital Technology, and other People Operations teams, acting as a liaison across these functions to drive process improvements, enhance system functionality, and ensure compliance with federal, state, and local regulations. You will influence strategy and priorities across sites and programs, ensuring consistent execution and measurable impact on SQDC.
As a US Senior Pay & Time Manager, you will be responsible for leading the compliance, productivity and efficiency of the essential service and process delivery of payroll and time & attendance functions. You will provide strategic direction and insight on continuous improvement solutions to evolve and enhance payroll and time & attendance processes and systems, and you will build leadership capability to sustain results. Additionally you will be responsible for serving as a peer mentor to other team leaders in the NAM organization.
**Job Description**
**Essential Responsibilities:**
+ Ensuring pay is processed on time, accurately and in compliance with government regulations.
+ Leading a high-performing team, developing the team's technical proficiency, making training and development opportunities available and achievable.
+ Partner with others such as site leaders, vendors, HR Partners, Total Rewards, and People Ops teams on compliant and sustainable design, implementation, and governance of pay practices, resolving complex escalations and risk.
+ Manage the partnership with Digital Technology and time and attendance application support to provide feedback and direction on the time and attendance system road map & strategy, and partner on implementation and maintenance.
+ Drive process improvements and implement strategic initiatives.
+ Resolving complex escalations and risk, explaining complex payroll concepts to a range of employee personas from executives to HR to production employees in a clear and approachable manner.
+ Implement standard work for pay & time processes & procedures.
+ Building strong cross-functional relationships and executive stakeholder management; aligning objectives and resources across functions; surfacing risks with mitigation plans.
+ Analyzing payroll data and metrics to identify trends and opportunities for improvement, leading root cause analysis; translating insights into action plans with measurable outcomes.
+ Managing over/underpayment processes and partnership with HR and Union Relations / Employee Relations teams to ensure appropriate action.
+ Provide insight on team strategy and continuous improvement solutions.
+ Identifying opportunities and pain points, offering solution design options to improve payroll and time & attendance processes.
+ Providing payroll and time & attendance expertise and leadership during M&A activities.
+ Translating strategies into action plans and align team priorities to the business.
+ Obtaining certification in either Workday, Time System or Payroll within one year in role to ensure appropriate level of technical leadership for role.
+ Serve as a peer mentor to other team leaders in NAM organization.
**Qualifications/ Requirements:**
+ Bachelor's degree in Business Administration, Finance, Human Resources, or a related field from an accredited university with minimum of 5 years of experience in HR Function and/or Payroll/Time & Attendance area, or a high school diploma / GED with at least 9 years of experience in HR Function and/or Payroll/Time & Attendance area.
+ Expertise in Workday Payroll, time & attendance systems and integration with payroll processes.
+ Strong knowledge of federal, state, and local payroll regulations, including FLSA, tax compliance and reporting.
+ Willing to travel as needed up to 15%.
**Desired Characteristics:**
+ Certified Payroll Professional (CPP), Fundamental Payroll Certification (FPC), Workday, or time system certification.
+ Strong problem-solving skills to address complex payroll challenges.
+ Excellent executive communication and stakeholder management skills; ability to engage employees, leaders, and external partners.
+ Willingness to deep dive into current time and attendance site practices and develop strategy and execute resulting in standardization of work across sites.
+ Serve as a role model continuous improvement behaviors needed to encourage and embed change.
+ Strong interpersonal and leadership skills.
+ Strong problem solving and troubleshooting skills; solutions-oriented approach
+ Experience in managing internal & external audits.
+ Ability to manage and prioritize multiple urgent deliverables; experience in a matrixed leadership environment.
+ Experience with managing people virtually or a geographical dispersed team.
**Pay and Benefits:**
+ The base pay range for this position is $117,000 - 160,000. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/ commission based on the plan. This posting is expected to close on November 7th, 2025.
+ GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual
**Additional Information**
GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
**Relocation Assistance Provided:** No
\#LI-Remote - This is a remote position
GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
$117k-160k yearly 30d ago
Sr. Capacity Manager
Bluestone 4.1
Senior manager job in Jacksonville, FL
With a long history deeply rooted in the financial services sector, this company serves more than 14,000 institutions in over 100 countries. Headquartered in Jacksonville, they employ more than 35,000 people worldwide and hold leadership positions in payment processing and banking solutions, providing software, services and outsourcing of the technology that drives financial institutions.
Job Description
Seeking an Enterprise Capacity Management Sr. Manager with experience running a Capacity Management Program within a large Enterprise IT environment.
Identify, capture, and report on the hardware and software capacity as it relates to the Enterprise IT Infrastructure
Demonstrate working knowledge of the following and how capacity and performance is determined:
Enterprise network infrastructure
Enterprise platform infrastructure (physical and virtual)
Windows and Linux operating systems
VMware and Hyper-V virtualization platforms and management tools
Create executive and operational dashboards for capacity and performance reporting
Present capacity and performance dashboards to executive leadership and make recommendations
Work with Enterprise Architecture and Operational Teams to utilize capacity and performance results for the purpose of project planning and environment tuning
Manage and prioritize multiple efforts as it relates to capacity, performance, and enterprise initiatives
Provide customer-focused support to other teams within the technology group and our business partners as needed
Maintain documentation for IT processes, standards, and procedures as it relates to infrastructure capacity and performance
Qualifications
Experience working in a large, Enterprise IT environment
7+ years' work experience in the IT field or related discipline
5+ years leading and developing a small-to-medium sized team
Bachelor's degree or equivalent work experience
Certification in enterprise capacity planning preferred
Utilize effective verbal and written communication skills
Work off-hours when required
Be motivated and work productively
Work well in a team environment
Maintain professional and technical skills
Promote quality and demonstrate professional behavior
Be willing to travel on company business as required by position and as directed
In addition, perform any other job-specific duties as required
$73k-107k yearly est. 60d+ ago
Store Manager
Rural King Supply 4.0
Senior manager job in Keystone Heights, FL
About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us.
When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.
How we reward you
401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program * 15% Associate Discount * Dave Ramsey's SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services
What You'll do
The Store Manager is responsible for creating and executing a business plan to achieve the store's performance goals which includes achieving sales budget, building market share, and driving omnichannel sales. The Store Manager integrates and strategically drives sales via online, print advertising, social media, mobile apps and in-store engagement. This position builds revenue by equipping the store's team of associates in product knowledge, understanding of the day-to-day store operations, sales, safety & loss prevention, store appearance, customer service, and merchandising. This position requires strong leadership skills and the ability to motivate and supervise associates.
Enhance the customer experience and drive sales by creating, planning, developing, and implementing an online and community presence through creative social media posts, store events, vendor and associate presentations, and customer trainings
Analyze online and physical store results, identify opportunities and make decisions in collaboration with others to drive sales and successful initiatives for the store
Seek knowledge of new skills, local competitor practices, and retail trends applying learnings to your store's online and physical experience
Manage and grow BOPIS (buy online, pick up in store) sales with associates and customers
Through collaboration with the District Manager and store associates, analyze operational processes, customer trends, and business results to determine appropriate actions necessary to achieve business objectives
Teach and coach behaviors to management team and associates which enables a high performing team to consistently deliver a best-in-class customer experience
Possess the autonomy, independent judgment, and discretion in leading the team to achieve or exceed the goals and strategies of the store
Create and ensure quality execution of development plans, building associate's capabilities, measured by success of the overall store operations in conjunction with customer and associate feedback
Build confidence and create an optimistic, rewarding and collaborative work environment in which associates are encouraged to grow to support succession and talent pipeline goals
Present information to District Manager and Store Support to inform and educate about the business, operational efficiencies, product sell through, and customer feedback
Acts as a trusted leader with thorough understanding of the impact of initiatives on customer experience, workload, productivity, associate engagement, and store compliance
Uphold the commitments to the company's processes and policies, values, and mission
Lead your associates in a way that exemplifies the leadership principles taught in Thrive and reinforce Thrive skills with managers who report to you
Manage store budget for daily operations and initiatives to achieve business objectives tied to the P&L
Drive an outstanding associate experience via the hiring, onboarding, performance feedback, and ongoing development
Hold team accountable for overall performance and act to decrease losses, minimize shrink and all forms of risk ensuring store compliance standards are met
Ensure attractive, safe, and accurately priced merchandise displays
Responsible for the maintenance and upkeep of the building and grounds
Responsible for effectiveness of technology to ensure a seamless customer experience across all channels
Demonstrate effective and consistent communications and interpersonal skills
Demonstrate effective problem-solving and analytical skills
Maximize inventory, cash control, and loss prevention techniques
May be required to cross train and perform other duties
SUPERVISORY RESPONSIBILITIES
Supervise and direct the assistant managers, department managers, and store associates
Has authority into the job status of associates: hiring, firing, promotions, and assignments
Essential Qualities for Success
2+ years retail management experience
Be an outgoing self-starter who enjoys working with people
Computer knowledge in Excel and Word
Proficient user of computer software systems
Ability to interact with the team in a fast-paced environment, remaining flexible, proactive, resourceful and efficient
Ability to multi-task and coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner
Ability to work independently without supervision
Ability to work a 50-hour workweek (10-hour shifts, 5 days per week) with varied hours, days, night, and weekends as business dictates
Must meet federal requirements to qualify to obtain a Federal Firearms License (FFL) and any applicable local requirements
Ability to access and use the in-store computer, scanning system, and wireless handheld unit
Ability to participate in our online applicant and new hire onboarding process remotely
Ability to complete computer-based training
Use general office equipment such as computer, telephone, copy machine, fax machine, calculator
Ability to operate retail scanner, forklift, pallet jack, ladder, and other retail equipment
PHYSICAL REQUIREMENTS
Good visual acuity
Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently
Ability to stand and/or walk for long periods of time
Ability to use a ladder and/or pallet jack
Close vision for computer work
Repetitive wrist movements on keyboard
Ability to walk up and down stairs multiple times per day
Ability to verbally communicate effectively and professionally with all audiences (in-person or via handheld transceiver)
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law.
We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
$32k-43k yearly est. 2d ago
Sr Mgr Collect Strat Dlr Monitoring
TD Bank 4.5
Senior manager job in Jacksonville, FL
Hours: 40 Pay Details: $110,760 - $166,400 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business:
Personal & Commercial Banking
:
Job Description Summary
The SeniorManager, Collections Strategy and Dealer Monitoring collaborates with Collections/Loan Servicing to propose and implement Collections Champion/Challenger strategy that helps the business improve overall Collections effectiveness. The SeniorManager, Collections Strategy and Dealer Monitoring also oversees Collections related scorecards and models and provide recommendations to enhance overall model performance.
The SeniorManager, Collections Strategy and Dealer Monitoring develops, coordinates, manages, and produces the analytical environment for TDAF Retail Loan Credit portfolios to achieve Financial (measurement, forecasts and business budgets) and Credit estimates that collections strategy and effectiveness and monitoring dealers from a portfolio perspective. In accordance with the governing principles outlined in the TD Enterprise Risk Appetite Statement and the framework documented in the Retail Credit Risk Management Mandate, the SeniorManager, Collections Strategy and Dealer Monitoring effectively manages the collections strategy and effectiveness and dealer portfolio performance providing all Risk Analytic Reporting for Credit Risk Management. They are also the point of contact for various other TDBG risk management areas needing support for Collections Strategy and Dealer Monitoring. Strong understanding of Auto finance and scorecard/modeling strongly preferred.
Depth & Scope
* Mentors and supervises retail credit risk analysts, provides leadership direction and answering questions as needed
* Provides guidance and assists staff with most complex aspects of work as necessary
* Resolves escalated issues and problems by conferring with seniormanagement, staff in other internal departments, outside contacts and others as necessary
* Oversees and is responsible for all collections strategies and dealer portfolio monitoring activities
* Oversees analytics and modeling to determine potential dealers whose portfolio is performing outside of expectations
* Recommends and builds concessions to dealer oversight committee related to high risk, non-performing dealers
* Oversees retail credit collections and portfolio analysis in support of financial, regulatory and risk management requirements
* Participates in and supports several decision-making committees for the retail credit and portfolio management approaches
* Exercises independent judgment by displaying and reaching conclusions on the most complex portfolio issues as well as assumes accountability for high quality recommendations regarding the credit portfolio
* Quantifies and analyzes risk exposure characteristics for retail credit portfolios and impacts on collections strategies and dealer monitoring
* Researches, evaluates and develops credit policy for acquiring and managing a retail credit portfolio that is within the TD Enterprise Risk Appetite and meets the business objectives and targets
* Researches, evaluates, develops, tests and applies quantitative models and methodologies for analyzing risk exposures, acquisition and collection strategies
* Prepares and delivers management reporting necessary to ensure accurate and thorough measurement of risk factors present in retail credit products based on changes in collections strategies and dealer monitoring strategies
* Develops and documents systems/tools to automate calculations used in determining risk exposures
* Develops and implements statistical models and tools used in collections strategies
* Researches and recommends standards for internal/external systems used to calculate and measure risk exposures
* Recommends credit policy and underwriting standard modifications where warranted. Measures and monitors the organizations credit risk exposure and provides guidance in portfolio review and strategy
* Establishes oversight of business lines compliance/risk controls and periodically evaluate risk mitigation efforts to make adjustments as risk/department influences change. Ensures TD Bank maintains successful audits and exams within all areas
* Ensures effective compliance with all job-relevant State and Federal regulations, including, but not limited to Employee policies, procedures, CRA EEO/ AA, as well as with all job relevant Risk Management and Corporate standards
* Manages complex analytical initiatives and interacts with TDBFG Analysts, Finance, Credit, Sales, Marketing and Retail Lending lines of businesses
* Provides leadership, support, and guidance to SeniorManagement, Credit Analysts, Finance, Credit, Small Business, and Retail Lending Lines of Business
Education & Experience:
* Bachelors degree required; Graduate degree preferred
* 10+ Years of related experience
* Significant experience required in Credit Risk Management and modeling disciplines
* Strong quantitative and statistical skills to determine sound, defensible approaches to forecasts and analyses
* Strong written and verbal communication skills
* Experience in change management related to the adoption of new business processes
* Extensive experience in organizing and presenting credit portfolio results and allowance requirements to SeniorManagement Committees, External Analysts, Auditors, Regulators, and Board of Directors
* Industry analysis and presentation experience
Physical Requirements:
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
* Domestic Travel - Occasional
* International Travel - Never
* Performing sedentary work - Continuous
* Performing multiple tasks - Continuous
* Operating standard office equipment - Continuous
* Responding quickly to sounds - Occasional
* Sitting - Continuous
* Standing - Occasional
* Walking - Occasional
* Moving safely in confined spaces - Occasional
* Lifting/Carrying (under 25 lbs.) - Occasional
* Lifting/Carrying (over 25 lbs.) - Never
* Squatting - Occasional
* Bending - Occasional
* Kneeling - Never
* Crawling - Never
* Climbing - Never
* Reaching overhead - Never
* Reaching forward - Occasional
* Pushing - Never
* Pulling - Never
* Twisting - Never
* Concentrating for long periods of time - Continuous
* Applying common sense to deal with problems involving standardized situations - Continuous
* Reading, writing and comprehending instructions - Continuous
* Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
$110.8k-166.4k yearly Auto-Apply 4d ago
Global AML Operations - Ops Professional MKTS
Bank of America 4.7
Senior manager job in Jacksonville, FL
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
:
This job is responsible for providing analytical support in a Global Markets Operations function for one or more operations product areas. Key responsibilities include analyzing and resolving highly complex operations problems and initiatives requiring exceptional handling and coordination of multiple operational and/or product specialists to resolve. Job expectations include managing projects and the introduction of new initiatives, systems, products, services, and processes and coordinating necessary expertise across multiple operations functions and products.
Responsibilities:
Confirms loan documentation for accurate trade settlements
Partners with Sales Associates, Traders, Research Analysts, trading counterparties, internal and external attorneys, administrative agent banks, and various other internal operations groups
Manages post-trade management and logistics, settlement pricing, and closing coordination
Analyzes and resolves highly complex operational problems
Supports ad-hoc projects for new processes or industry initiatives
Processes loans end-to-end with accurate data input into various credit and operating systems
Skills:
Attention to Detail
Critical Thinking
Data Collection and Entry
Recording/Organizing Information
Research
Fraud Management
Interpret Relevant Laws, Rules, and Regulations
Problem Solving
Quality Assurance
Risk Management
Adaptability
Customer and Client Focus
Prioritization
Result Orientation
Written Communications
Line of Business Job Description
Global Operations, Anti Money Laundering (AML) is responsible for completing Refresh Activities such as Know Your Customer (KYC) and Client Due Diligence (CDD) checks for all clients that do business with the Bank. Refresh Teams are responsible to collect and maintain client documents to ensure activities are executed in alignment with Laws, Rules, Regulation, and Bank Policies. Business Management team handles all support type requests for the organization. This role provides moderately complex research, and analytical support for the delivery of end-to-end support for AML Refresh Operations. The candidate will operate under general supervision and assist teammates while following established procedures.
Key Responsibilities:
Investigates root causes of production delays by engaging with AML Refresh Operations, Lines of Business (LOBs), Global Financial Crimes (GFC), and leadership
Ensures accuracy of AML Refresh client portfolio data using internal (AWARE, Cesium, GDS) and external comparison tools (Tableau, Power BI)
Performs research and conducts moderately complex analysis (automated and manual) of data provided or obtained thru manual research, in a range of formats (Excel, Power BI, tableau dashboards, etc.)
Synthesizes findings and provides actionable insights to drive resolution and prevent recurrence of delays by identifying areas of potential procedural updates, thematic trends, and coaching opportunities to enhance AML Refresh program success
Evaluates data and information relevant to metrics to support AML governance activities.
Explores methods to enhance processes, further reduce risks, and improve AML Refresh process
Escalates potential risks and exposures to manager in a timely manner
Serves as an escalation point to answer inquiries from business controls, audit and Quality Assurance (QA) partners to support business continuity efforts within AML Refresh.
Assists with ad-hoc projects, new processes, or initiatives requiring coordination among subject matter experts representing multiple product areas or functions
Identify, develop, and support tactics to engage and influence stakeholders to achieve desired outcomes and/or deliverables
Supports functions carrying a substantial risk of exposure and potential loss with significant impact on major corporate customer relationships
Supports monitoring and testing of controls by evaluating data to identify issues and control improvements for remediation
Required Skills:
24 months AML Refresh analyst experience required, with AML Refresh Team Lead experience preferred.
Familiar with QA, risk management, project management and regulatory interpretation
Strong executive presence and presentation skills with the ability to present key messages, effective recommendations, and information in a clear, concise, insightful, and influential way
Ability to work in a team environment
Adaptable to ad hoc changes in business focus
Advanced Proficiency in Microsoft Excel (Power Query/XLookup) and MS Office Suite products
Strong organizational skills with the ability to prioritize and manage multiple assignments
Ability to meet tight deadlines while ensuring data accuracy and integrity
Self-motivated and capable of working with minimal supervision
Attention to detail, critical thinking, and problem-solving skills
Strong customer and client focus with adaptability and results orientation
Desired Skills:
College degree (B.S./B.A.) or comparable work experience
Experience working within a highly productive team in a fast-paced environment
Strong analytical skills, with an investigative mindset and ability to use data to enhance efficiency and develop reporting to drive business insights
Prior experience managing multiple projects and adjusting to changing deadlines
Lean Sigma Six or Project Management certificates
Shift:
1st shift (United States of America)
Hours Per Week:
40
$58k-80k yearly est. Auto-Apply 2d ago
Anaplan Business Planning Leader
Slalom 4.6
Senior manager job in Jacksonville, FL
Who You'll Work With As a modern technology company, our Slalom Technologists are disrupting the market and bringing to life the art of the possible for our clients. We have passion for building strategies, solutions, and creative products to help our clients solve their most complex and interesting business problems. We surround our technologists with interesting challenges, innovative minds, and emerging technologies.
Anaplan Consultants work in partnership with our clients to ensure maximum value out of their Anaplan investment. Anaplan consultants serve as subject matter experts in a variety of strategic and high-impact projects, guiding clients and transform the way they plan and report across their business and collaborate across functions. We are a diverse team of innovators, experts, and technologists who create a lasting impact for our clients.
What You'll Do
* Collaborate closely with business leaders to drive sales, recruiting, account management, consulting, and operational excellence across the practice
* Help grow our Business Planning practice, with a particular focus on go to market solutions
* Bring a business-first lens to every conversation, driving impactful, tech-enabled outcomes that elevate our clients' competitive edge
* Serve as the SME or Engagement lead for large-cale connected planning solutions
* Drive innovation and performance through a team-based approach that values output, ownership, and employee wellbeing
* Lead and manage project risk-including planning, budgeting, deliverables, and executive-level alignment
* Deepen Slalom's presence in the market by developing proposals, SOWs, and strategies to grow our footprint within existing accounts
* Provide technical and architectural guidance on Anaplan and/or Pigment to both clients and Slalom team members
* Be a mentor and thought leader, regularly recommending emerging technologies and tools that align with client goals and future-state data strategies
* Provide candid, meaningful feedback and progress updates in a timely manner to the Business Partner and team
* Embody Slalom's core values and culture, bringing authenticity, curiosity, and care into every interaction
* Up to 30% travel depending on client needs
What You'll Bring
* 8+ years of experience delivering technology solutions, with a strong focus on business planning applications
* 5+ years in consulting, including a proven track record of growing client relationships and winning new business
* History of successful Anaplan or Pigment project delivery in a leadership role (Workstream or Engagement Lead)
* Subject matter expertise in planning and modeling for Supply Chain, Retail, Finance, Workforce Planning and/or Sales Performance Management
* Demonstrated knowledge of a formal system implementation methodology - requirements gathering, design, build/test and deploy (Agile methodology preferable)
* Superb written and oral communication skills
* Penchant for service excellence and a collaborative style
* Passion for business analytics, modeling and planning
* Desire to work with a truly dynamic and exciting team, with a "roll-up your sleeves" approach
* Strong desire to excel and be committed to gaining exposure to multiple industries while further developing your career
About Us
Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and services to life. We are trusted by leaders across the Global 1000, many successful enterprise and mid-market companies, and 500+ public sector organizations to improve operations, drive growth, and create value. At Slalom, we believe that together, we can move faster, dream bigger, and build better tomorrows for all.
Compensation and Benefits
Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.
Slalom is committed to fair and equitable compensation practices. For this role, we are hiring at the following levels and salary ranges:
* East Bay, San Francisco, Silicon Valley:
* Principal: $165,000-$205,000
* Senior Principal: $190,000-$235,000
* San Diego, Los Angeles, Orange County, Seattle, Boston, Houston, New Jersey, New York City, Washington DC, Westchester:
* Principal: $151,000-$188,000
* Senior Principal: $174,000-$216,000
* All other locations:
* Principal: $139,000-$172,000
* Senior Principal: $159,000-$198,000
In addition, individuals may be eligible for an annual discretionary bonus. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.
We will accept applicants until January 15, or until the position is filled.
We are committed to pay transparency and compliance with applicable laws. If you have questions or concerns about the pay range or other compensation information in this posting, please contact us at: ********************.
EEO and Accommodations
Slalom is an equal opportunity employer and is committed to attracting, developing and retaining highly qualified talent who empower our innovative teams through unique perspectives and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team or contact ****************************** if you require accommodations during the interview process.
$190k-235k yearly Easy Apply 21d ago
J.P Morgan Wealth Management - Supervisory Manager - North Florida, Jacksonville , FL
Jpmorgan Chase 4.8
Senior manager job in Jacksonville, FL
J.P. Morgan Wealth Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals while utilizing the latest technology and resources of the entire firm. Our Wealth Management teams develop deep, personal relationships with clients to provide goals-based financial planning advice and to deliver sophisticated products and solutions to meet their generational wealth management needs.
As a Supervisory Manager in Chase Wealth Management, you will exhibit leadership and operational expertise when performing designated supervisory duties to oversee a territory of Financial Advisors. You will be responsible for managing complex, high risk escalations from end-to-end and outreach to executive level stakeholders.
**Job Responsibilities:**
+ Monitor and analyze the progress of active account and book reviews, as well as staff productivity.
+ Identify opportunities to address issues, risks, and exposures, and engage senior leadership to take action on identified issues.
+ Ensure the team fully understands their responsibilities to perform high-quality work and adapt to the changing regulatory environment.
+ Comprehend system logic used in conducting risk-based reviews and further develop and refine rules based on prior findings.
+ Review, draft, or update desktop procedures as needed, and effectively communicate changes to team members.
+ Develop subject matter expertise in securities rules and regulations through knowledge acquisition, research, and training.
+ Implement account reviews to monitor the ongoing suitability of investments and activities in client accounts.
+ Conduct Advisor book reviews to identify trends or patterns requiring further review that may impact multiple customers.
+ Identify and escalate potential issues to appropriate parties for further action.
+ Collaborate with the Sales Practice Review team to escalate potential issues to the Disciplinary Action Forum.
+ Supervise the development and mentoring of staff at varying levels of expertise; assess staff performance; prepare and deliver performance evaluations; and participate in recruiting, interviewing, retaining, and recommending pay actions for staff.
**Required Qualifications, Capabilities, and Skills:**
+ Minimum of 5 years of experience in a principal capacity and 2 years of experience within the securities investment industry supervision, compliance, or risk capacity, in retail investments.
+ Proficient knowledge of regulations, BI requirements, fiduciary oversight, and financial planning strategies.
+ Eagerness to engage directly with clients and advisors.
+ Must hold FINRA Series 7 and one or more of the following licenses: FINRA Series 66 (63/65), 9/10 (4,24,53). appropriate State Life & Health Insurance license. Additional licensing requirements must be met within 120 days of hire.
+ Competent knowledge of relevant securities rules, regulations, guidelines, securities products, and industry practices.
+ Strong critical thinking, analytical research, and quantitative skills with the ability to provide clear, concise, and timely resolution to issues.
+ Excellent written and verbal communication skills, including the ability to communicate with all levels of management.
+ Exceptional time management, risk analysis, proven judgment, problem-resolution and decision-making skills.
+ Ability to understand new investment products, Advisor/Banker compensation plans, and firm-wide policies and procedures to conduct reviews.
+ Ability to build relationships across business functions to obtain necessary information for conducting reviews.
+ Ability to travel 50% of the time.
**Preferred Qualifications, Capabilities, and Skills:**
+ Bachelor's Degree preferred.
+ Experience as a Supervisory or Compliance professional preferred.
+ Advanced knowledge of FINRA, MSRB, and SEC rules and regulations.
+ Experience working alongside Advisors preferred.
+ Bilingual Spanish
FEDERAL DEPOSIT INSURANCE ACT:
This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase's review of criminal conviction history, including pretrial diversions or program entries.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
$86k-113k yearly est. 1d ago
Manager - Epic Revenue Cycle Consulting
RSM 4.4
Senior manager job in Jacksonville, FL
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.
Position Summary:
We are seeking an experienced Epic Revenue Cycle Consulting Manager to join our dynamic team. This role will be pivotal in guiding healthcare organizations through the implementation and optimization of Epic's revenue cycle solutions. The ideal candidate will leverage their expertise in revenue cycle management and Epic systems to deliver high-quality consulting services that drive operational efficiency and financial success for our clients.
Key Responsibilities:
Project Leadership:
o Lead and manage Epic revenue cycle consulting projects from initiation to completion, ensuring timely delivery and adherence to project scope.
o Collaborate with clients to assess current revenue cycle processes, identify gaps, and develop strategic improvement plans.
Client Engagement:
o Build strong relationships with key stakeholders, including C-suite executives, finance teams, and operational leaders.
o Facilitate workshops and training sessions to educate clients on Epic revenue cycle functionalities and best practices.
Technical Expertise:
o Provide in-depth knowledge of Epic revenue cycle applications, including billing, claims management, and patient access.
o Analyze and interpret data to support decision-making and identify opportunities for process enhancements.
Team Development:
o Mentor and develop junior consultants, fostering a culture of continuous learning and professional growth.
o Collaborate with cross-functional teams to ensure a holistic approach to revenue cycle management.
Quality Assurance:
o Establish and monitor key performance indicators (KPIs) to measure project success and client satisfaction.
o Ensure compliance with industry regulations and standards throughout project execution.
Qualifications:
* Bachelor's degree required; Master's degree preferred.
* 5+ years of experience in healthcare consulting with a focus on revenue cycle management.
* Extensive experience with Epic Systems, specifically in revenue cycle modules (e.g., Resolute, Cadence, Prelude).
* Proven track record of managing complex projects and leading cross-functional teams.
* Strong analytical skills with the ability to translate data into actionable insights.
* Excellent communication and interpersonal skills, with the ability to engage effectively with diverse stakeholders.
* Certification in Epic Revenue Cycle modules is highly desirable.
At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at **************************************************
All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************.
RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.
RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information.
At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.
Compensation Range: $94,400 - $178,800
Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.
$94.4k-178.8k yearly Easy Apply 37d ago
Commercial Business Manager
Roto-Rooter Services Company 4.6
Senior manager job in Jacksonville, FL
Commercial Business Manager Roto-Rooter, America's premier plumbing and drain cleaning company, is the name that homeowners and businesses turn to for select quality services. We are proud of our more than 80-year history, but it's our future that has us so excited!
Roto-Rooter has an opportunity available for a Commercial Business Manager at our Jacksonville branch. The primary responsibilities of the Commercial Business Manager are to grow commercial sales in their respective Branch by developing and maintaining relationships with new and existing commercial customers. The Commercial Business Manager generates sales by promoting all our lines of business to prospective and existing commercial customers, including through the direct supervision of the commercial jetting and sales team.
The salary range for this position is $75,000-$85,000, depending on experience. There is also opportunity for a branch performance based bonus.
Responsibilities
Your responsibilities will also include but not limited to:
* Develop additional business opportunities by selling Roto-Rooter's preventative maintenance and priority care programs.
* Spend majority of their time in the field visiting existing and prospective commercial customers and establishing relationships
* Assist National Sales Team to with processing work orders and to ensure paperwork is completed in accordance with approved standardized procedures for work being performed or quoted by jet technicians and commercial field supervisors
* Conduct job completion follow-up with customers ensuring satisfactory completion of work performed by jet technicians and commercial field supervisors
* Manage productivity of commercial jet techs and commercial Field Supervisors to ensure attainment of performance goals.
* Join local trade associations and participate in tradeshows and events when applicable.
* Provides coaching and counseling to jet technicians and commercial field supervisors who are not meeting published production goals. Establishes performance improvement goals.
* Oversees scheduling of jet techs and commercial field supervisor to ensure there is adequate manpower coverage to complete all required work.
* Develop relationships with customers to build customer loyalty.
Requirements
* Highschool diploma or equivalent
* At least 5 years of sales and management experience.
* Commercial Sales experience with proven year-over-year record of successful development and growth of a territory.
* Must posess sound problem-solving skills and good communication skills.
* Valid driver's license with acceptable driving record according to company policy.
Benefits
At Roto-Rooter we believe that investing in our employees is the best investment we can make. We also care about the health and welfare of our employees and their families. That's why we are proud of our extensive employee benefit package including:
* Medical insurance with a Prescription Drug Card
* Accident and Critical Illness Insurance
* Dental Insurance
* Vision Insurance
* Paid Vacation
* Paid Training
* Life Insurance
* Matching 401K Retirement Savings Plan
* Tuition Reimbursement
* Profit Sharing
Roto-Rooter offers excellent career paths for military veterans and personnel who are planning to transition into new civilian professions. Throughout our 86 years in business, we've learned that service training, and the military structure veterans are used to, are a good fit at our company.
EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law.
$75k-85k yearly 25d ago
Senior Manager, Video Ad Copywriting
Launch Potato
Senior manager job in Jacksonville, FL
WHO ARE WE?
Launch Potato is a profitable digital media company that reaches over 30M+ monthly visitors through brands such as FinanceBuzz, All About Cookies, and OnlyInYourState.
As The Discovery and Conversion Company, our mission is to connect consumers with the world's leading brands through data-driven content and technology.
Headquartered in South Florida with a remote-first team spanning over 15 countries, we've built a high-growth, high-performance culture where speed, ownership, and measurable impact drive success.
WHY JOIN US?
At Launch Potato, you'll accelerate your career by owning outcomes, moving fast, and driving impact with a global team of high-performers.
COMPENSATION: $110,000 - $135,000 per year
MUST HAVE:
4-6 years of performance marketing copywriting experience, with a strong portfolio of high-performing ads across paid social, search, and programmatic
2+ years in a creative leadership, editorial lead, or player/coach role managing writers or creative contributors
Deep understanding of direct response principles, consumer psychology, and creative strategy for performance marketing
Strong analytical mindset with the ability to interpret campaign data and optimize based on insights
High proficiency in writing compelling video scripts for platforms like TikTok, Reels, and YouTube
EXPERIENCE: 4-6 years of performance marketing copywriting experience, with 2+ years in a leadership or mentorship capacity
YOUR ROLE
Elevate Launch Potato's copywriting function by driving stronger performance across paid media while strengthening our brand voice, creative systems, and strategic positioning.
OUTCOMES
Brand Strategy & Creative Excellence
Own the brand writing strategy across all paid media channels, ensuring consistent voice, messaging, and positioning
Develop, refine, and scale positioning playbooks that guide high-performing, conversion-focused copywriting
Establish creative quality standards for ad copy, landing pages, CTAs, and video scripts to drive stronger channel performance
Copywriting Leadership in Performance Marketing
Oversee the velocity and performance of copy across paid social, search, display, and programmatic channels
Regularly analyze campaign data to identify top-performing messaging patterns and guide ongoing optimizations
Consistently meet or exceed benchmarks for copy volume, quality, and impact on ROAS and CTR
Personally write high-impact copy for key campaigns, vertical launches, and rapid-test environments
Innovation & Opportunity Sourcing
Proactively identify new copy angles based on market trends, consumer insights, competitor messaging, and internal campaign data
Translate insights into testable hypotheses and scalable messaging strategies that unlock incremental revenue
Video Scriptwriting & Compliance Alignment
Lead the development of compelling video scripts that drive performance and meet compliance standards
Partner with vertical leads and Compliance to ensure messaging guardrails are clear, current, and proactively enforced
Mitigate risk by maintaining alignment between copywriting strategy and regulatory requirements
Team & Resource ManagementManage a network of freelance writers and collaborators, ensuring high throughput and quality control
Own the budget and resource allocation for writing support while maximizing ROI
Build systems, workflows, and training resources to improve creative operations and knowledge sharing
COMPETENCIES
Strategic Copy Leadership: Develops and enforces standards, systems, and strategic messaging to drive scalable, high-conversion creative.
Analytical & Results-Driven: Applies data analysis to inform creative iterations, improving campaign performance through insight-led decision-making.
Creative Excellence: Demonstrates exceptional writing ability across formats (ads, scripts, headlines, etc.) with attention to clarity, tone, and compliance.
Collaborative: Partners cross-functionally with Compliance, Creative, Growth, and Data to align messaging with business objectives.
Proactive & Insightful: Identifies opportunities from market trends, consumer feedback, and channel data to inform high-performing copy strategies.
Mentorship & Ownership: Effectively leads contributors and freelancers while building scalable resources and systems for team success.
TOTAL COMPENSATION
Base salary is set according to market rates for the nearest major metro and varies based on Launch Potato's Levels Framework. Your compensation package includes a base salary, profit-sharing bonus, and competitive benefits. Launch Potato is a performance-driven company, which means once you are hired, future increases will be based on company and personal performance, not annual cost-of-living adjustments.
Want to accelerate your career? Apply now!
Since day one, we've been committed to having a diverse, inclusive team and culture. We are proud to be an Equal Employment Opportunity company. We value diversity, equity, and inclusion.
We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
$110k-135k yearly Auto-Apply 5d ago
Sr Mgr Collect Strat Dlr Monitoring
TD Bank 4.5
Senior manager job in Jacksonville, FL
Southfield, Michigan, United States of America **Hours:** 40 **Pay Details:** $110,760 - $166,400 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Line of Business:**
Personal & Commercial Banking
**:**
**Job Description Summary**
The SeniorManager, Collections Strategy and Dealer Monitoring collaborates with Collections/Loan Servicing to propose and implement Collections Champion/Challenger strategy that helps the business improve overall Collections effectiveness. The SeniorManager, Collections Strategy and Dealer Monitoring also oversees Collections related scorecards and models and provide recommendations to enhance overall model performance.
The SeniorManager, Collections Strategy and Dealer Monitoring develops, coordinates, manages, and produces the analytical environment for TDAF Retail Loan Credit portfolios to achieve Financial (measurement, forecasts and business budgets) and Credit estimates that collections strategy and effectiveness and monitoring dealers from a portfolio perspective. In accordance with the governing principles outlined in the TD Enterprise Risk Appetite Statement and the framework documented in the Retail Credit Risk Management Mandate, the SeniorManager, Collections Strategy and Dealer Monitoring effectively manages the collections strategy and effectiveness and dealer portfolio performance providing all Risk Analytic Reporting for Credit Risk Management. They are also the point of contact for various other TDBG risk management areas needing support for Collections Strategy and Dealer Monitoring. Strong understanding of Auto finance and scorecard/modeling strongly preferred.
**Depth & Scope**
+ Mentors and supervises retail credit risk analysts, provides leadership direction and answering questions as needed
+ Provides guidance and assists staff with most complex aspects of work as necessary
+ Resolves escalated issues and problems by conferring with seniormanagement, staff in other internal departments, outside contacts and others as necessary
+ Oversees and is responsible for all collections strategies and dealer portfolio monitoring activities
+ Oversees analytics and modeling to determine potential dealers whose portfolio is performing outside of expectations
+ Recommends and builds concessions to dealer oversight committee related to high risk, non-performing dealers
+ Oversees retail credit collections and portfolio analysis in support of financial, regulatory and risk management requirements
+ Participates in and supports several decision-making committees for the retail credit and portfolio management approaches
+ Exercises independent judgment by displaying and reaching conclusions on the most complex portfolio issues as well as assumes accountability for high quality recommendations regarding the credit portfolio
+ Quantifies and analyzes risk exposure characteristics for retail credit portfolios and impacts on collections strategies and dealer monitoring
+ Researches, evaluates and develops credit policy for acquiring and managing a retail credit portfolio that is within the TD Enterprise Risk Appetite and meets the business objectives and targets
+ Researches, evaluates, develops, tests and applies quantitative models and methodologies for analyzing risk exposures, acquisition and collection strategies
+ Prepares and delivers management reporting necessary to ensure accurate and thorough measurement of risk factors present in retail credit products based on changes in collections strategies and dealer monitoring strategies
+ Develops and documents systems/tools to automate calculations used in determining risk exposures
+ Develops and implements statistical models and tools used in collections strategies
+ Researches and recommends standards for internal/external systems used to calculate and measure risk exposures
+ Recommends credit policy and underwriting standard modifications where warranted. Measures and monitors the organizations credit risk exposure and provides guidance in portfolio review and strategy
+ Establishes oversight of business lines compliance/risk controls and periodically evaluate risk mitigation efforts to make adjustments as risk/department influences change. Ensures TD Bank maintains successful audits and exams within all areas
+ Ensures effective compliance with all job-relevant State and Federal regulations, including, but not limited to Employee policies, procedures, CRA EEO/ AA, as well as with all job relevant Risk Management and Corporate standards
+ Manages complex analytical initiatives and interacts with TDBFG Analysts, Finance, Credit, Sales, Marketing and Retail Lending lines of businesses
+ Provides leadership, support, and guidance to SeniorManagement, Credit Analysts, Finance, Credit, Small Business, and Retail Lending Lines of Business
**Education & Experience:**
+ Bachelors degree required; Graduate degree preferred
+ 10+ Years of related experience
+ Significant experience required in Credit Risk Management and modeling disciplines
+ Strong quantitative and statistical skills to determine sound, defensible approaches to forecasts and analyses
+ Strong written and verbal communication skills
+ Experience in change management related to the adoption of new business processes
+ Extensive experience in organizing and presenting credit portfolio results and allowance requirements to SeniorManagement Committees, External Analysts, Auditors, Regulators, and Board of Directors
+ Industry analysis and presentation experience
**Physical Requirements:**
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
+ Domestic Travel - Occasional
+ International Travel - Never
+ Performing sedentary work - Continuous
+ Performing multiple tasks - Continuous
+ Operating standard office equipment - Continuous
+ Responding quickly to sounds - Occasional
+ Sitting - Continuous
+ Standing - Occasional
+ Walking - Occasional
+ Moving safely in confined spaces - Occasional
+ Lifting/Carrying (under 25 lbs.) - Occasional
+ Lifting/Carrying (over 25 lbs.) - Never
+ Squatting - Occasional
+ Bending - Occasional
+ Kneeling - Never
+ Crawling - Never
+ Climbing - Never
+ Reaching overhead - Never
+ Reaching forward - Occasional
+ Pushing - Never
+ Pulling - Never
+ Twisting - Never
+ Concentrating for long periods of time - Continuous
+ Applying common sense to deal with problems involving standardized situations - Continuous
+ Reading, writing and comprehending instructions - Continuous
+ Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (***************************************
**Additional Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at *************** . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
$110.8k-166.4k yearly 26d ago
Commercial Business Manager
Roto-Rooter 4.6
Senior manager job in Jacksonville, FL
Commercial Business Manager
Roto-Rooter, America's premier plumbing and drain cleaning company, is the name that homeowners and businesses turn to for select quality services. We are proud of our more than 80-year history, but it's our future that has us so excited!
Roto-Rooter has an opportunity available for a Commercial Business Manager at our Jacksonville branch. The primary responsibilities of the Commercial Business Manager are to grow commercial sales in their respective Branch by developing and maintaining relationships with new and existing commercial customers. The Commercial Business Manager generates sales by promoting all our lines of business to prospective and existing commercial customers, including through the direct supervision of the commercial jetting and sales team.
The salary range for this position is $75,000-$85,000, depending on experience. There is also opportunity for a branch performance based bonus.
Responsibilities
Your responsibilities will also include but not limited to:
Develop additional business opportunities by selling Roto-Rooter's preventative maintenance and priority care programs.
Spend majority of their time in the field visiting existing and prospective commercial customers and establishing relationships
Assist National Sales Team to with processing work orders and to ensure paperwork is completed in accordance with approved standardized procedures for work being performed or quoted by jet technicians and commercial field supervisors
Conduct job completion follow-up with customers ensuring satisfactory completion of work performed by jet technicians and commercial field supervisors
Manage productivity of commercial jet techs and commercial Field Supervisors to ensure attainment of performance goals.
Join local trade associations and participate in tradeshows and events when applicable.
Provides coaching and counseling to jet technicians and commercial field supervisors who are not meeting published production goals. Establishes performance improvement goals.
Oversees scheduling of jet techs and commercial field supervisor to ensure there is adequate manpower coverage to complete all required work.
Develop relationships with customers to build customer loyalty.
Requirements
Highschool diploma or equivalent
At least 5 years of sales and management experience.
Commercial Sales experience with proven year-over-year record of successful development and growth of a territory.
Must posess sound problem-solving skills and good communication skills.
Valid driver's license with acceptable driving record according to company policy.
Benefits
At Roto-Rooter we believe that investing in our employees is the best investment we can make. We also care about the health and welfare of our employees and their families. That's why we are proud of our extensive employee benefit package including:
Medical insurance with a Prescription Drug Card
Accident and Critical Illness Insurance
Dental Insurance
Vision Insurance
Paid Vacation
Paid Training
Life Insurance
Matching 401K Retirement Savings Plan
Tuition Reimbursement
Profit Sharing
Roto-Rooter offers excellent career paths for military veterans and personnel who are planning to transition into new civilian professions. Throughout our 86 years in business, we've learned that service training, and the military structure veterans are used to, are a good fit at our company.
EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law.
Not ready to apply? Connect with us for general consideration.
How much does a senior manager earn in Jacksonville, FL?
The average senior manager in Jacksonville, FL earns between $68,000 and $125,000 annually. This compares to the national average senior manager range of $86,000 to $163,000.
Average senior manager salary in Jacksonville, FL
$92,000
What are the biggest employers of Senior Managers in Jacksonville, FL?
The biggest employers of Senior Managers in Jacksonville, FL are: