Top Senior Manager Skills

Below we've compiled a list of the most important skills for a Senior Manager. We ranked the top skills based on the percentage of Senior Manager resumes they appeared on. For example, 9.2% of Senior Manager resumes contained Financial Statements as a skill. Let's find out what skills a Senior Manager actually needs in order to be successful in the workplace.

The six most common skills found on Senior Manager resumes in 2020. Read below to see the full list.

1. Financial Statements

high Demand
Here's how Financial Statements is used in Senior Manager jobs:
  • Performed significant amount of write-up work and payroll/payroll tax preparation in addition to personal financial statements to assist in bank financing.
  • Prepared financial statements with appropriate disclosures; recommended and assisted in implementing improvements to the client's internal control structure.
  • Produced monthly financial narratives for owners and investors as well as quarterly financial statements for State and Federal monitoring agencies.
  • Create full range of financial statements manually for individual limited liability companies to support consolidated reporting and quarterly management reporting.
  • Prepared and reviewed consolidated financial statements under GAAP, SEC filing requirements, nonprofit organizations and development stage technology companies.
  • Supervised multiple audit teams concurrently to produce financial statements for construction, real estate development and property management companies.
  • Supported business decisions by analyzing financial statements of newly acquired companies and developing profitability models for potential principal opportunities.
  • Project coordination for all parts audits, timely completion of monthly/quarterly/yearly financial statements and actual versus plan analysis.
  • Revamped the process for creating subsidiary and consolidating financial statements, saving approximately two working days each quarter.
  • Collaborated with internal and external auditors to ensure timely preparation of financial statements and completion of audits.
  • Directed financial management functions including the development of monthly/quarterly financial statements, financial forecasts, and budgets.
  • Prepared and reviewed consolidated financial statements, including international consolidations, in compliance with US GAAP.
  • Compile and/or evaluate primary government and general purpose financial statements, including Comprehensive Annual Financial Reports.
  • Retained as interim senior manager during period of management change and restatement of financial statements.
  • Presented annual audited financial statements, including numerous technical matters related to recent accounting pronouncements.
  • Participated in the review of financial statements prior to Quarterly Financial Briefings to Shareholders.
  • Prepare financial statements and tax returns using financial closings while ensuring quality and accuracy.
  • Prepared and delivered accurate monthly, quarterly and annual financial statements to upper management.
  • Translated and consolidated foreign subsidiary financial statements into domestic parent company's financial statements.
  • Prepare monthly and annual financial statements for presentation to financial institutions and potential investors.

Show More

2. Strategic Plan

high Demand
Here's how Strategic Plan is used in Senior Manager jobs:
  • Developed/implemented improved communication channels, metrics, benchmarks and strategic plans, which substantially improved service delivery across all global teams.
  • Collaborated on 3-year strategic plan development optimizing network design, identifying WMS requirements and planning for new acquisitions and product innovation.
  • Provided strategic planning and management consulting services focus on transforming mid-market companies into leaders in their respective industry or market area.
  • Managed business alignment/strategic planning, internal/external communications, and partnerships with government, educational institutions and other international organizations.
  • Managed operational assessments, strategic planning, and implemented solutions, leading to performance improvement and new business opportunities.
  • Provided senior-level financial support in areas of strategic planning and forecasting for all corporate owned stores and Corporate Operations.
  • Achieve operational objectives by contributing to corporate strategic plans and implementing productivity, quality and customer-service standards.
  • Consulted with the different operating divisions of Sony regarding their operation, strategic planning and financial performance.
  • Chaired monthly strategic planning session and participated in weekly business discussions for prioritization of the project portfolio.
  • Contributed customer service information and recommendations to strategic plans and prepared action plans for team growth.
  • Provided coaching and executed sessions using advanced facilitation and learning and development techniques and strategic planning.
  • Communicate and participate in the development and strategic planning with existing facilities and new facility start-ups.
  • Activated an international commercial cross-functional team and built the inaugural strategic plan for an obesity product.
  • Developed and implemented strategic plans and initiatives for the department resulting in consistently achieving department goals.
  • Implemented strategic planning committee in effort to enhance operational readiness process and procedures within the department.
  • Created Strategic Plans to grow infrastructure using all available assets and technology with limited capital investment
  • Contributed to organizational strategic planning, strategic goal development, and software selection and launch.
  • Supervised Partnerships department and staff; including management of budget and development of strategic plan.
  • Led strategic planning and business reorganization for a business downsizing while successfully maintaining business continuity.
  • Executed a strategic plan filling critical personnel shortages with well qualified National Guard personnel.

Show More

3. Ensure Compliance

high Demand
Here's how Ensure Compliance is used in Senior Manager jobs:
  • Analyze federal/state/local regulations, including the development of enterprise-wide strategies to identify benefits/risks and implementation of solutions to ensure compliance.
  • Reviewed vendors' welding and nondestructive examination procedures to ensure compliance with the applicable fabrication code and/or engineering design specifications.
  • Produced SOx404 process documentation and performed tests of operating effectiveness following a COSO/COBIT approach to ensure compliance with regulatory requirements.
  • Communicate regularly with SVP of Marketing and Operations to evaluate project performance issues and ensure compliance with contractual obligations.
  • Collaborated with internal knowledge experts and field sales management to ensure compliance with headquarter initiatives and regulatory concerns.
  • Provided business process analysis and concise written recommendations with supporting arguments to ensure compliance and best business practices.
  • Reviewed final agreements to ensure compliance with agreed upon terms and generated reports of pertinent contractual obligations.
  • Coordinated and developed the implementation of departmental initiatives to ensure compliance with Sarbanes-Oxley (SOX) requirements.
  • Lead/managed day-to-day Claims Processing and Quality Control to ensure compliance to company goals and regulatory procedures.
  • Evaluated and modified benefits policies to establish competitive programs and ensure compliance with legal requirements.
  • Develop Operating Standards supported by standard operating procedures to ensure compliance and streamline activities.
  • Developed metrics and performance evaluation criteria to ensure compliance with mandatory contract specifications.
  • Reviewed procedures to ensure compliance with service level agreements and organizational benchmarks.
  • Collaborated with other departments to ensure compliance issues were investigated and resolved.
  • Researched industry standards and regulatory guidelines in order to ensure compliance.
  • Review footnote disclosure and ensure compliance with generally accepted accounting principles.
  • Manage reimbursement programs to ensure compliance with legal and regulatory requirements.
  • Develop and implement processes to ensure compliance with government contract requirements.
  • Perform regulatory function company-wide to ensure compliance with governing agencies.
  • Designed controls to mitigate business risks and ensure compliance to regulations

Show More

4. New Product Development

high Demand
Here's how New Product Development is used in Senior Manager jobs:
  • Partnered with engineering and operational business units to create platforms supporting new product development, manufacturing, and launch.
  • Initiated 4 new product launches annually by collaborating cross-functionally in GMP and new product development environment.
  • Supported new product development/commercialization for international markets Dubai, Malaysia, Philippines and Latin America.
  • Led oversight of new product development initiatives, including risk assessments and developing monitoring/testing frameworks.
  • Ensured optimal material cost during new product development by early coordination of supplier involvement.
  • Collaborated with other departments on new product development, training and improvements to customer experience
  • Managed team responsible for corporate strategic planning and new product development.
  • Delivered Vision Documents, Business Requirements, and Use cases to IT Project Management team in support of New Product Development.
  • Directed and improved the new product development process from development through successful launch, while managing cross-functional teams' expectations.
  • Key process areas: Manufacturing, Quality Control, Quality Assurance, Supply Chain Management and New Product Development.
  • Led New Product Development through interactive experience to determine requirements, needs, and features of new product launches.
  • Received TE Connectivity's Operational Excellence award in 2016 for developing and deploying standard work for new product development.
  • Partnered with Marketing on product pricing strategy, new product development business cases, and customer research initiatives.
  • Managed the Energy Index Business Unit, including new business initiatives, new product development and market launch.
  • Led staff of 12 direct reports responsible for research influencing new product development across five operating units.
  • Oversee budgets, schedules, and project plans for new product development and cost reduction projects.
  • Established new product development strategies working with Clinical, Health Economics, Marketing and Managed Care.
  • Represented Design Engineering on new product development core team, leading cross-functional Design Engineering teams.
  • Acted globally across all nutritional platforms, leading innovation insights for new product development.
  • Developed and implemented a stage gate based New Product Development Process for the organization.

Show More

5. Customer Service

high Demand
Here's how Customer Service is used in Senior Manager jobs:
  • Consolidated three different departments to include technical support, customer service and field technical services into one cohesive department.
  • Fostered strong professional relationships with customers by providing exceptional customer service; build strong rapport while eliminating competition.
  • Directed sourcing, production planning, shipping/receiving, inventory management and customer service for a lean manufacturing facility.
  • Provided quarterly organizational training to volunteers focusing on customer service relations with the geriatric population and at-risk youth.
  • Presented quarterly reports to senior management regarding unit profitability, customer service, and general business trends.
  • Received Presidential Honors Award for efforts related to quality dispatching and recognition of dedication to customer service.
  • Created improved call center customer service delivery practices, streamlined organizational structure, and enhanced technology platforms.
  • Provide senior leadership role in Customer Services and cross-functional teams to drive service delivery and/or product improvements.
  • Faced ongoing customer service and financial issues while having significant comparative disadvantages in the global market.
  • Created new store prototype economic model focused on financial performance, labor productivity and customer service.
  • Provided direction to department supervisors in meeting established goals for credit, customer service and collections.
  • Facilitated operations into a service support role including customer service support and incident authoring and escalation.
  • Reduced plant staffing needs by introducing technology initiatives and processes to increase remote customer service.
  • Ensured best-in-class customer service experience by collaborating within client services and other functional areas.
  • Developed and implemented incentives designed to motivate employee while promoting excellent customer service.
  • Contributed to increasing customer service by assisting in execution of aggressive sales plans.
  • Developed and recommended strategies to rectify current and projected Customer Service issues.
  • Direct supervision of department operations which begins with providing outstanding customer service.
  • Established customer service standards and evaluated vendor performance related to quality benchmarks.
  • Managed customer service function, receiving inventory activities for the jewelry department.

Show More

Job type you want
Full Time
Part Time
Internship
Temporary

6. Project Management

high Demand
Here's how Project Management is used in Senior Manager jobs:
  • Negotiated package deal eliminating internal project management and leveraging limited resources by developing turnkey program to support the BMW F25 program.
  • Led the efforts to develop a web based work performance information system containing essential project management measures and process capability measures.
  • Included overall project management, stakeholder identification, training and communication deliverable creation, issue resolution, and risk mitigation.
  • Delivered high-level strategy development and million-dollar project management focusing on enterprise-wide cost reductions through data analysis using cutting edge technology.
  • Led an international Hospitality enterprise in creating, staffing and aligning a Project Management Office in their strategic business processes.
  • Participated in all aspects of business integration consulting including selling, client management, and project management and execution.
  • Direct report to Executive Vice President of Division and provided internal project management consulting to division Vice Presidents/Project Executives.
  • Full responsibility for research, candidate development, overall execution, administration and project management for 6-25 contiguous searches.
  • Developed standards for AOL business practices and provided project management of initiatives to enhance AOL business and investigation processes.
  • Promoted internal customer satisfaction by building rapport and enhancing relationships between project management office and business silos at T-Mobile
  • Increased project management maturity through development of Standard Operating Procedures based on industry best practices and ITSM.
  • Assisted with the following temporary assignments in conjunction with ongoing daily responsibilities within the Project Management department:
  • Provide comprehensive project management and technical support, including performance analysis, troubleshooting, and strategic upgrades.
  • Defined global Project Management methodology by collaborating with virtual team, achieving worldwide organizational deployment and adoption.
  • Lead end-to-end project management and implementation of Oracle Applications including VCP suites modules which replaced legacy model.
  • Worked extensively on Agile methodology, development, management, project management, Agile software development frameworks.
  • Handled project management initiatives, supervised team members, and ensured the attainment of organizational objectives.
  • Implemented consistent project management processes to improve customer experience while extending the life of legacy product.
  • Implemented innovative Project Management solution utilizing Microsoft Project Server and an early version of Microsoft SharePoint.
  • Achieved Project Management Professional certification from Project Management Institute, and promoted to Government Consulting Manager.

Show More

7. Audit Procedures

high Demand
Here's how Audit Procedures is used in Senior Manager jobs:
  • Standardized audit procedures on firm wide basis to ensure compliance with public accounting profession requirements.
  • Document and review audit procedures performed and conclusions reached in accordance with authoritative standards.
  • Prepared research memos, customized audit procedures, and regulatory compliance methodologies.
  • Developed, instituted and trained managers on internal audit procedures.
  • Prepared distributor financial audit procedures for North American operations.
  • Develop and test audit procedures to ensure compliance with all Corporate and US GAAP accounting.
  • Adhered to data protection, SOX, internal security policies, and audit procedures.
  • Researched and applied new accounting and audit procedures as required by GAAP and GAAS.
  • Provide direct supervision and review of audit procedures performed by staff auditors.
  • Audit funding documents and the loan file based on audit procedures.
  • Document audit procedures and cross reference work papers.
  • Audit Senior Manager Planned, performed and supervised audit procedures for primarily large, publicly held financial services companies.
  • Performed retrospective audit procedures to ensure prior year financials comply with PCAOB standards.
  • Key Contribution: Increased audit profit margins by 10-40% thru effective staff management and improved audit procedures.

Show More

8. Business Requirements

high Demand
Here's how Business Requirements is used in Senior Manager jobs:
  • Championed business initiatives by creating new teams and new audit adherence processes to better manage business requirements and ensure regulatory compliance.
  • Conducted Analysis of business requirements and identified enabling technology, developed Technical Strategy, Long and Short Term IS technology road-map.
  • Conceptualized, planned, and implemented Call Recording/Quality Monitoring project for seven regional call centers in support of changing business requirements.
  • Collaborated with internal clients to translate corporate/functional business requirements and information objectives into strategic and tactical plans with measurable results.
  • Evolved and matured a team of Analysts responsible for documenting accurate business requirements utilizing both Agile and Waterfall methodologies.
  • Selected and implemented an Enterprise-wide Web Measurement and Statistics tool, including development of business requirements for technology assessment.
  • Exhibit excellent organizational and prioritization skills, understanding of underlying business requirements and high performance levels under tight deadlines.
  • Utilized communications and high tech expertise to identify and prioritize the business requirements to incorporate into the B/OSS solution.
  • Managed product performance metrics to ensure products are functioning according to business requirements, including issues identification and resolution.
  • Developed and managed an ongoing certification program to meet Microsoft's technology and business requirements for annual partner certifications.
  • Ensured business requirements and process designs were effectively and accurately translated into detailed design documents and testing specifications.
  • Collaborated with Development and Quality Assurance to ensure proper translation and understanding of business requirements and functional specifications.
  • Project work included scope definition, documentation of business requirements and user acceptance planning, testing and execution.
  • Evaluated vendors, defined business requirements, development associated project plans, tested functionality and trained end users.
  • Directed Financial Functional Design Team of 28 business analysts to ensure proposed design met all business requirements.
  • Conducted interviews and whiteboard sessions with key stakeholders to understand and document business requirements and reporting requirements.
  • Collaborated with business management to develop business requirements, coordinated resources and activities, and managed expectations.
  • Managed various system enhancement projects to deliver business requirements, facilitated testing and quality control measurements.
  • Designed and managed business requirements for IT development projects, leading initiatives throughout project management process.
  • Authored business requirements for enterprise-wide projects and provided subject matter expertise throughout the project delivery process.

Show More

9. Process Improvement

high Demand
Here's how Process Improvement is used in Senior Manager jobs:
  • Identified operational business process improvement opportunities.
  • Maintained employee productivity, teamwork and commitment to quality by encouraging and facilitating involvement in process improvements and implementing applicable suggestions.
  • Provided leadership on programs and projects continually focusing on identifying inefficiencies and establishing controls and measurements to drive ongoing process improvement.
  • Recognized as the focal point of contact with external constituencies on operational efficiency, process improvement, acquisitions and high-risk initiatives.
  • Designed and implemented process improvement projects to increase efficiency while maintaining quality utilizing Theory of Constraints and Lean Six Sigma principles.
  • Developed and executed business process improvements resulting in significant cost reductions and measurable improvements in service delivery, quality and productivity.
  • Spearheaded Talent Development programs for driving learning resource efficacy through technology innovations, as well as training and development process improvements.
  • Developed and implemented business process mapping technology and techniques to document existing work flow and identify opportunities for process improvement.
  • Conducted procure-to-pay process reviews to determine potential control deficiencies and develop process improvement opportunities and compensating controls to eliminate fraud.
  • Conducted periodic process and control review of the risk operations aspects of energy procurement activities for monitoring and process improvement.
  • Introduced service process improvement initiatives and purchased up to $1M/week in finished products to ensure long-term product supply sustainability.
  • Contract Approval Process - Spearheaded business process improvement providing justification of significant contractual agreements submitted for Regional President final signature.
  • Partnered with clients to evaluate technology requirements for program implementation; advised on process improvements; and facilitated implementation.
  • Help drive team for innovative ideas for process improvements and new technology required to effectively manage the customer engagement.
  • Spearheaded strategy and course corrections for firm-wide Blackberry deployment, resulting in quality process improvements and enhanced financial monitoring.
  • Authored detailed management plans recommending and implementing organizational process improvements reducing redundancies, streamlining operations, and preserving resources.
  • Develop, implement, and maintain software development productivity metrics and lead ongoing software development process improvement activities.
  • Drive the execution of process improvements throughout programs within T-Mobile and leasing portfolio utilizing six sigma lean methodologies.
  • Managed and assessed new revenue and process improvement initiatives and their impact on employee performance and company profitability.
  • Presented at regional and national sales meetings to reinforce improvements and gain feedback on usability and process improvement.

Show More

10. Infrastructure

high Demand
Here's how Infrastructure is used in Senior Manager jobs:
  • Reported directly to IT infrastructure support vice president with dotted-line matrix to vice president of business support within industrial engineering organization.
  • Directed multiple IT operation teams supporting regional federal customers by supplying infrastructure, applications development and IT security management support services.
  • Developed the first project prioritization and estimation process for the infrastructure and business portfolios, developing a complete program management capability.
  • Established planning and managed strategic transition from legacy CoreLogic and Cognizant Technology Solution resources to new infrastructure service provider vendor.
  • Served as subject matter expert (SME) spanning Infrastructure Capacity Management, Configuration Management, and Infrastructure Monitoring initiatives.
  • Managed the development and maintenance of web based applications including electronic commerce, internal audit tracking and web infrastructure.
  • Coached department executive leadership regarding strategy development, employee engagement and department effectiveness, department operations, and infrastructure.
  • Managed troubleshooting cases where solutions needed to be delivered into a complex network infrastructure and complicated political environment.
  • Led the AWS cloud security initiative by developing security monitoring and vulnerabilities detection infrastructure for AWS hosted applications.
  • Designed and executed change management and communication plan for operating system migration impacting entire computing infrastructure to enterprise.
  • Work closely with infrastructure and security technology professionals on server design, virtual environments and security compliance concerns.
  • Led Y2K testing and remediation efforts for telecommunications infrastructure that minimized overall disruption of services across all properties.
  • Lead infrastructure technology focused on delivering new and updated technologies well-matched to business needs, expectations and budget.
  • Interfaced with senior client management and multiple consulting organizations on MDM infrastructure concerns and other technology projects.
  • Coordinated and planned application and environment patching activities, application deployment activities, and infrastructure change activities.
  • Positioned key suppliers both domestically and globally to collaborate vast infrastructure capable of supplying the global marketplace.
  • Work with internal resources and external partners to maintain appropriate performance and operations excellence of infrastructure services.
  • Direct responsibility for the second level support and service delivery of outsourced IT infrastructure management services.
  • Created detailed documentation of the infrastructure and application stack to support data center migrations and upgrades.
  • Developed and successfully sold in an improved corporate sales and marketing infrastructure to Clorox Senior Management.

Show More

11. Business Units

high Demand
Here's how Business Units is used in Senior Manager jobs:
  • Collaborate within the client services team and key client stakeholders to deliver integrated portfolio management services across multiple client business units.
  • Support the ECP advisory team and first-line business units in documenting enhanced controls associated with new initiatives and regulatory change management.
  • Established comprehensive e-Commerce statistical reporting and visualization strategy for all business units; required learning multiple vendor portals for customer perspectives.
  • Designed and implemented a data warehousing, data mart and reporting strategy to produce profitability systems for multiple business units.
  • Redesigned training program to appropriately target affected and authorized personnel across all business units and provide computer-based options for delivery.
  • Major responsibilities include providing financial support to two primary Investment Management functional business units, Global Investor Services and Operations.
  • Conduct ongoing reviews of financial and operating results with management to insure the Company and business units meet/exceed financial targets.
  • Work collaboratively with various business units to create achievable and effective business strategies and policies from a risk management perspective.
  • Coordinated input from all stakeholder business units to facilitate the integration of individual business unit plans with the enterprise-wide planning.
  • Enhanced internal corporate brand and saved money by standardizing communications templates tailored by audience and purpose for business units worldwide.
  • Developed Executive MIS for senior leadership providing macro level insights into direct marketing and customer relationship management across business units.
  • Performed Sarbanes-Oxley test work of key controls identified by business units and report findings along with recommendations for improvement.
  • Initiated the development of a model for an expense impact to various receiving business units through cost-center allocation methodologies.
  • Negotiated contracts resulting in year over year savings while consolidating the renewals from individual business units to central entity.
  • Introduced harmonized financial reporting through Business Objects reporting system resulting in consistency of financial information presented across business units.
  • Communicate effectively with leaders across business units and suppliers to collaboratively meet company goals, strategies and objectives.
  • Provided analysis which established a framework for Business Units/Sales Teams to fine-tune trade spending plans for maximum effectiveness/profitability.
  • Created centralized department, integrating distributed training organizations and personnel from four business units into single corporate structure.
  • Managed a team of Financial Analysts in standardizing financial reporting and operational metrics across global business units.
  • Conducted procedural and specialized export controls training to all Lockheed Martin Space Systems company business units.

Show More

12. Oversight

high Demand
Here's how Oversight is used in Senior Manager jobs:
  • Established systems to ensure quality assurance, program monitoring, fiscal oversight, resource management and development of new agency initiatives.
  • Managed company-wide Energy Procurement Risk Policy to provide governance and oversight to critical initiatives and daily operations over energy procurement activities.
  • Monitored and provided Protective Oversight to individuals with developmental disabilities and facilitated and followed up on clinical needs of same individuals.
  • Managed the validation activities associated with expansion of both manufacturing and laboratory facilities, while maintaining oversight of calibration activities.
  • Provided governance and oversight to global delivery portfolio with up to 5 simultaneously active BPO Procurement programs across multiple geographies.
  • Size of mechanical engineering team required split with oversight of multiple Managers responsible for unique design and operation functions.
  • Provide management oversight and functional responsibility for FAR and commercial-based contracts and agreements ranging from firm-price incentive-fee to cost-plus-award-fee.
  • Provided oversight for cross-organizational Cost Reduction Initiatives Program and realized 14% savings from the consolidation of services outsourcing.
  • Provided management oversight for the design and implementation of processes and tools that supported standardized project management practices.
  • Provided expert daily oversight of 15-member team comprised of business analysts, SW developers/testers and customer-facing install/operations techs.
  • Designed risk oversight and monitoring tools and delivered recommendations to mitigate risks related to high-priority regulatory reporting.
  • Provided oversight for the creation and execution of operational strategies for a fully automated regional distribution center.
  • Conduct site visits providing analysis and advice facilitating government direction, policy guidance, and acquisition oversight.
  • Performed contract management and oversight functions for 18 defense contractors specializing in aircraft maintenance and modification.
  • Promoted to provided comprehensive manufacturing oversight to downstream operations, in addition to Support Services/Form Fill.
  • Direct oversight of corporate philanthropic endeavors, including commission and execution of a philanthropic program study.
  • Provided oversight for numerous health and safety audits, incident investigations, and regulatory compliance hearings.
  • Maintained oversight of recruiting activity, serving as talent consultant on strategic and executive level fills.
  • Develop and maintain the retention of contracts through design enhancements and oversight of contract management infrastructure.
  • Provided operational oversight and Implemented an organizational framework improving the planning and control of IT investments.

Show More

13. Analytics

high Demand
Here's how Analytics is used in Senior Manager jobs:
  • Participated in the evaluation and selection of document review technology including review platforms and analytics tools including clustering and predictive coding.
  • Consulted in development of cross brand analytics framework for tracking impact of digital initiatives for leadership reporting and resource allocation optimization.
  • Supervised the Business Analytics Team in delivering timely information and actionable recommendations related to projects, initiatives, and business results.
  • Developed adjustable marketing analytics model for assessing statistical confidence in survey results and adjusting for sample bias and critical mass.
  • Developed Analytics for establishing benchmarks and measuring performance of products and pharmacy programs across geographies and contributed to contracting strategy.
  • Managed voice of customer research and subsequent brand analytics to measure messaging effectiveness as well as customer loyalty business objectives.
  • Coordinate enhanced human capital reporting and metrics utilization for decision making including workforce reporting and analytics distributed to national leadership.
  • Developed work-flows to capitalize on cutting edge electronic discovery technologies including email threading, analytics and predictive coding methodologies.
  • Change Management Co-Lead for SuccessFactors Talent Management transformation of Performance and Goal Management, Succession Planning and Reporting Analytics.
  • Shift organizational leverage model via development of design, web analytics, and content management capabilities in India-based team.
  • Used a consultative approach to sell Business Analytics and Marketing programs by uncovering needs and properly identifying solutions.
  • Led the development of analytics to support merchandising and established strategy resulting in consistent metrics across the enterprise.
  • Established and executed planning process to identify $70M+ in 2015 investments to mature analytics across merchandising capabilities.
  • Performed data analytics to assess and quantify health benefit plan performance and identify areas for increased program management.
  • Lead Big Data Analytics and Enterprise Data Management pursuits including Technical Solution Architecture and response across multiple sectors.
  • Delivered new forecasting, analytics, reporting, and visualization capabilities to the Revenue Management business stakeholders.
  • Instituted a data analytics visualization capability allowing decision makers to clearly view the impact of threshold adjustments.
  • Optimized processing of physical inventory for millions of product categories via market intelligence & data analytics.
  • Integrated analytics into audit, investigations, risk assessments and management reporting for improved decision making.
  • Provided regulatory capital expertise & structured products analytics advisory; enhanced credit risk and reporting processes.

Show More

14. Architecture

high Demand
Here's how Architecture is used in Senior Manager jobs:
  • Developed information architecture models using Erwin and performed data mapping and profiling activities to address integration with existing non web-based systems.
  • Lockheed Martin: Developed strategic architecture framework to clearly align information technology and business strategies of 5 companies into one sector.
  • Lead various governance directives encompassing Architecture governance, Standards governance, Project governance, Data governance, and Procurement governance.
  • Manage requirements gathering, solutions architecture/design, promote team cohesiveness to develop and deliver software products for deployment in cloud.
  • Coordinated and facilitated cross technology team managers meeting as architecture chairperson in order to ensure smooth production deployment and support.
  • Formulated data integration technical specifications and built source-to-target data mappings from applications currently under development to the reference data architecture.
  • Managed search metadata and asset retrieval for 8 million digital images and taxonomy architecture of 200K controlled vocabulary terms.
  • Defined organization strategy for data integration, information delivery, enterprise architecture keeping master data and data governance considerations.
  • Established a global best-in-class end-to-end closed loop demand generation architecture and operational deployment plan for lead generation and management.
  • Developed technical architecture, configuration management, testing and quality assurance policies, and service level agreements.
  • Managed the generation of solution architecture, application requirements, technology approach, project plan and management.
  • Led an accelerated application architecture planning effort to define integration requirements for a $2 billion acquisition.
  • Developed directory security architecture, using Netscape Directory Service (LDAP-based) and NT Domain directories.
  • Collaborated with technical and business primes to design architecture for SOA-based taxonomy and ontology management engine.
  • Define and lead enterprise user experience architecture methodologies and activities from information architecture to visual design.
  • Led ECM-BPM Reference and Solution Architecture Framework, articulated future vision, and successful implementations.
  • Work independently to evaluate a customer's web architecture and deliver the appropriate integration solution.
  • Conducted source data profiling to understand source data patterns/anomalies that helped in the overall design/architecture.
  • Developed HIPAA 4010 standard electronic transaction implementation strategies, including technology architecture and vendor partnering.
  • Developed strategic and tactical implementation plans, automation technology assessments, and architecture definitions.

Show More

15. Business Development

average Demand
Here's how Business Development is used in Senior Manager jobs:
  • Focus on business process improvement by evaluating existing processes in customer satisfaction, product improvement, business development and product serviceability.
  • Worked with Business Development Managers and Partners in their effort to obtain audit and consulting business from targeted leading Government Contractors.
  • Created customized training materials and seminars through cross functional collaboration with Marketing and Business Development teams within each Business Division.
  • Managed business units by developing, monitoring, and reporting of initiatives for approval and implementation of business development plans.
  • Led business development, revenue generation, talent management, resource planning, engagement delivery, and intellectual capital development.
  • Grow digital practice by growing solution development, supporting business development and sales activities and continuance of account leadership role.
  • Hand-picked to help identify and develop the creation and implementation of an interactive digital media strategy and business development efforts.
  • Support business development efforts by participating in prospective client discussions and proposing study approaches in response to requests for proposals.
  • Led strategic and business development activities via acquisitions and /or internal investments for PepsiCo's Latin American Region Operations.
  • Promoted to assume responsibility for business development, human capital development and project delivery for the upstream energy practice.
  • Directed process from concept to go-to-market and implementation, while managing the investment fund for business development and implementation.
  • Review and approve business development plans and capital budgets for locations within portfolio to insure strategic growth and profitability.
  • Assumed increased management responsibilities, focusing on generating proposals for various consulting projects and assisting in business development efforts.
  • On-Boarded new Dealer Partners, performed business development training, company orientation, solution and Sales strategy development.
  • Developed comprehensive one year market development plan and managed budget forecast to create solid decisions for business development.
  • Lead identification and development of Network strategic initiatives and business development opportunities for Alternative Payments and Prepaid segments.
  • Supported various business development activities and managed the purchase accounting for two Australian acquisitions totaling $6 billion.
  • Develop methodologies and intellectual property, engage in business development, and mentor and develop junior colleagues.
  • Engaged in business development activities including membership in professional organizations and participant in networking activities and events.
  • Project Management Strategic Planning - Managed new business development and strategic planning to maximize growth and profitability.

Show More

16. HR

average Demand
Here's how HR is used in Senior Manager jobs:
  • Manage cross-functional global team efforts to modernize Brooks product creation processes throughout the supply chain, manufacturing and commercialization operational network.
  • Account Management/ Marketing/Business Development: --Developed key relationships in organization through work on projects & opportunities to provide additional services
  • Managed company, corporate and leadership news and messages through multiple communication vehicles, including international company-wide intranet site.
  • Improved project managers' project schedule development competency through structured Microsoft Project training and lessons learned knowledge sharing sessions.
  • Developed HR Handbook as a communication tool for people as part of Organization visibility, opportunity and responsibility.
  • Developed strong internal partnerships with corporate strategy and philanthropy leadership, and with external technology and public organizations.
  • Supervised international due diligence assignments, asset identification and recovery and FCPA investigations in locations throughout the world.
  • Partnered with business and HR leaders to design and deliver projects addressing business and operational performance improvements.
  • Led affiliate clients through conversion/affiliation process and worked directly with bank staff to define and establish post-conversion environment
  • Directed responsibility for all internal and external site communications, including media relations and philanthropic efforts.
  • Measured revenues through data analysis and examined customer accounts to determine acquisition's technical price.
  • Project consisted of short term implementation with few resources for a three-facility hospital EMR implementation.
  • Led three functional areas: service delivery management, business process management and contract management.
  • Performed HR management duties, including performance management, compensation planning, and benefits administration.
  • Worked with hiring manager/ HR Director to establish hiring decisions and participated in offer/acceptance negotiations.
  • Provided business and technical consultative services to clients seeking to improve operations through technology.
  • Delivered work streams involving change management and HR to support large-scale business transformation initiatives.
  • Maintained accurate inventory results throughout year by analyzing weekly shipment reports and merchandise transfers.
  • Lead several projects through completion to increase new business productivity and improve process efficiency.
  • Developed messages and concept for partnership through working directly with multiple internal departments.

Show More

17. Logistics

average Demand
Here's how Logistics is used in Senior Manager jobs:
  • Directed all aspects of field procurement, field material management, warehousing, inventory control, transportation and logistics operations worldwide.
  • Prepared and validated documentation, standard operating procedures and memorandums on automated logistics and maintenance-data reporting and management information systems.
  • Designed and valuated a full Port Operations Information System project implementation along with industry leading port and logistics software corporations.
  • Performed demand forecasting and distribution management, including reverse logistics, for six supply categories comprising several hundred line items.
  • Coordinated logistics of inbound shipments from International ports of origination, including document processing and diligent follow-up with freight forwarders.
  • Ensured excess material and purchase order obligations for logistics warehouses were visible in the manufacturing MRP and consumed in manufacturing.
  • Planned, developed and executed inventory & logistics projects focused on increasing productivity, reducing costs and improving inventory visibility.
  • Managed 24-hour operations for mail processing while maintaining continued excellence across transportation logistics, operations planning, and digital maintenance.
  • Served as Satellite Logistics Operator where the management of inventory and reconcile with data storage system was regularly conducted.
  • Managed the Supply Chain Services Consulting Teams in Inventory Management, Logistics and Procedural Supply Chain optimization.
  • Led cross-functional initiatives for network re-alignment and optimization, delivering over $3m in annual logistics savings.
  • Coordinate closely with Logistics and Transportation to ensure that inventory shipping and receiving requirements are routinely met.
  • Directed several efforts for consolidation of Logistics services at KSC, including depot and warehousing integration.
  • Led implementation of job modeling process and database for a global package delivery and logistics company.
  • Established metrics, revamped training and logistics to achieve maximum to customers both internally and externally.
  • Conducted comprehensive site inspections to evaluate site suitability and to develop event strategy and logistics.
  • Overhauled existing South Carolina warehousing facility, converting into a first class logistics operation.
  • Developed a logistics supply chain simulation modeling tool for use in strategy evaluation projects.
  • Ensured that the operation logistics and Staff/Contractors productivity are properly maintained and constantly improved.
  • Coordinated aspects for Job Task Analysis including participant management, logistics, and marketing.

Show More

18. Cost Savings

average Demand
Here's how Cost Savings is used in Senior Manager jobs:
  • Analyzed statistical data and trends to identify opportunities for cost savings; formulated budget for cost containment/cost-savings initiatives and section restructuring.
  • Managed and implemented strategic cost reduction initiatives while maintaining product integrity to deliver food and labor cost savings of $5MM annually
  • Anticipated outcomes included substantial cost savings as well as improved data quality/integrity, streamlined report-generation capabilities, and database congruence.
  • Conducted cost savings analysis, identified internal and external growth opportunities, implemented change management, and managed post-merger integration.
  • Ensured superior customer satisfaction through successful planning and execution by meeting venue requirements and maximizing hotel concessions and cost savings.
  • Spearheaded Professional Services global laboratory initiative, resulting in increased operational efficiency and millions of dollars in cost savings.
  • Managed the program budget and reported program cost information, identified additional cost savings to reduce overall program expenditures.
  • Coordinated teams to develop and deliver critical product support packages which supported enhanced customer satisfaction and cost savings.
  • Monitor outage preparation and implementation of performance and create opportunities for outage optimization in time and cost savings.
  • Negotiated, implemented, and administered cost-effective maintenance solutions and re-negotiated contracts for new cost savings opportunities.
  • Showed cost avoidance/cost savings to the government as well as identified benefits/risks to implementation and mission readiness.
  • Lead successful security Initiatives in Provisioning, Directory, Authentication and Security Monitoring with recognized cost savings.
  • Identified and executed contract and grant cost savings and reimbursement opportunities, including overhead policy.
  • Conducted business cycle reviews (revenue/expenditure) resulting in substantial cost savings and recoveries.
  • Implement shipper/pallet program, continually assessing program for retailer acceptance and cost savings recommendations.
  • Investigated opportunities for client cost savings via IT reorganization and strategic external partnerships.
  • Realized approximately 10% cost savings by streamlining processes and eliminating ineffective features.
  • Identified business unit level and corporate-wide opportunities for process optimization and cost savings.
  • Managed corporate spend analysis function to identify cost savings opportunities for procurement organization.
  • Instituted cost savings measures by identifying key business opportunities, improving overall performance.

Show More

19. Direct Reports

average Demand
Here's how Direct Reports is used in Senior Manager jobs:
  • Led consulting practice of over 54 direct reports, providing leadership and management relating to software development/implementation in enterprise application integration.
  • Performed all management functions for local and remote direct reports including performance appraisals, monitoring and monitoring productivity.
  • Trained, evaluated and supported up to 12 direct reports following company guidelines and federal auditing regulations.
  • Mentored, motivated and developed direct reports and peers facilitating individual growth and team success.
  • Developed job descriptions, mentored and assisted direct reports with their professional development.
  • Managed departmental responsibilities and workload prioritization and performance appraisals for six direct reports.
  • Supported and coached managers and supervisors in assisting direct reports through transitions.
  • Supervised and provided direction for seven technical direct reports regarding network activities.
  • Hired, trained and mentored regulatory strategy direct reports.
  • Managed Global Pricing Technology Team of 50 direct/indirect Reports.
  • Managed two direct reports supporting communications and wellness programs.
  • Supervised and provided career development for direct reports.
  • Reviewed and approved performance appraisals for indirect reports.
  • Supervised several direct reports & multiple external consultants.
  • Achieved a highly successful EPIC go live and creation of a Single Billing Office with a staff of 18 direct reports.
  • Developed and fostered strong working relationships and partnerships with customers, stakeholders, peers, partners, contractors and direct reports.
  • Managed direct reports in Demand and Supply Planning of finished goods, production planning, inventory management and material sourcing requirements.
  • Managed a professional team of seven direct, and 200 indirect reports in the call center business unit of the company.
  • Managed senior level direct reports specializing in education, marketing, project/program management, instruction, consulting, sales and business.
  • Lead three teams at various levels within the organization responsible for different aspects of inventory planning, totaling 22 direct reports.

Show More

20. Healthcare

average Demand
Here's how Healthcare is used in Senior Manager jobs:
  • Boosted client satisfaction and extended brand reach through development and implementation of new GE HealthCare's Internet portal strategy.
  • Manage materials creation for multiple new state and product implementations including Dual Demonstrations and HealthCare Exchange.
  • Report to the Partner in Charge of the HealthCare Consulting Division, Provider Enrollment section.
  • Program Management for HealthCare Services supporting the client for benefits enrollments systems and services.
  • Define strategy for resolving issues related to healthcare modernization, and identify related opportunities for increasing market share and revenue growth.
  • Managed technical and business staff in designing, implementing and supporting Healthcare IS Corporate Applications including custom developed and packaged applications.
  • Standardized control activity narratives for a more efficient annual review and update of documentation for Sarbanes-Oxley for not-for-profit healthcare entities.
  • CORE COMPETENCIES Nursing Management Healthcare Administration Staff Supervision Patient Relations Quality Assurance Compliance Team Leadership Clinical Operations Program Management.
  • Chaired tactical planning for implementation of mission-critical network infrastructure initiatives for several FCG clients' integrated healthcare delivery networks.
  • Develop, maintain and enhance relations with the healthcare community developing strategically effective relationships and developing/revising/communicating corporate policies.
  • Led development and deployment of a commercial enterprise wide image management solution for the healthcare information system market.
  • Spearheaded Correctional Healthcare Clinical programs via abstract, oral presentation development and submission for national clinical meetings.
  • Promoted to manage pharmaceutical and medical device compliance projects for the newly formed private healthcare operations department.
  • Trained and facilitated senior advisory staff on healthcare issue management, including database management and trending analysis.
  • Performed a compliance assessment covering key regulatory requirements for McKesson Corporation, a Fortune 100 healthcare provider.
  • Performed operational assessments, disease/demand management studies and assisted healthcare systems with evaluating managed care company contracts.
  • Managed team of technology architects/consultants/engineers for an international healthcare company with revenues of $15.8 billion.
  • Managed various project assignments including valuation of healthcare, service, retail/wholesale, and manufacturing companies.
  • Conducted initial assessment of proposals that appropriately bridged unmet educational needs of healthcare providers and patients.
  • Implemented a data warehouse for consumer healthcare sales reporting, utilizing Oracle and MicroStrategy technologies.

Show More

21. Risk Management

average Demand
Here's how Risk Management is used in Senior Manager jobs:
  • Integrated Disaster Recovery Risk Management protocol into Procurement processes for contract review and sign off on risks and service level agreements.
  • Ground Safety/Operations Manager - Program Manager: NAVOSH Safety/Operational Risk Management/Naval Air Training and Operating Procedures Standardization (NATOPS).
  • Participate in supervisory activities including but not limited to, interdisciplinary case conference, quality improvement, and risk management.
  • Managed and executed projects related to information security, compliance, risk management, knowledge management, and SharePoint development.
  • Managed company's overall risk management practice by instituting governance and risk management policies and improving planning and reporting practices.
  • Design & execute strategic risk management initiatives with leadership direction from Canadian Advisory Leaders and Global Advisory Risk Management.
  • Monitored open position risk levels and ensured compliance with established risk limits and risk management policies and procedures.
  • Provided senior consultative risk management, regulatory and governance experience to address customer's safety and security needs.
  • Identified, developed and managed several international projects related to risk management, security and software quality assurance.
  • Facilitate Project Owners/Managers with the Project methodologies, Resource planning, Risk management, Quality control and Reporting/Documentation.
  • Maintained relationships with internal audit clients and managed teams providing technology risk management services for those clients.
  • Forged business relationships, developed staff resources, and spearheaded initiatives bolstering Trade and Risk Management capabilities.
  • Maintain and automate contract administration, certificates of insurance and company/subsidiary regulatory insurance and risk management.
  • Collaborated with Risk Management Decision Science modelers to implement efficient models and to maximize financial returns.
  • Take lead in delivering innovative financial/risk management solutions to clients using relationship building and technical skills.
  • Played important roles in ongoing management of IT Security/Risk Management and Disaster Recovery/Business Continuity Planning initiatives.
  • Implemented departmental training program to ensure ongoing compliance with company's risk management policies initiatives.
  • Provided strategic direction and leadership over Capital Markets, Liquidity Management and Risk Management.
  • Developed risk management training materials and education programs for business area leaders and staff.
  • Recruited to deliver improvements for risk management and consumer debt collections across Bahamas portfolios.

Show More

22. Management System

average Demand
Here's how Management System is used in Senior Manager jobs:
  • Represented the information business operations group, teaming with various business areas to upgrade a corporate project and portfolio management system.
  • Coordinate shipping and receiving activities, and control project inventory by using various material management system reports and performing physical audits.
  • Collaborated with site level DCMA for audit participation ensuring communication on results of both corporate and external quality management system audits.
  • Established the technical direction for building Master Data Management system for managing RCI property information by facilitating several JAD sessions.
  • Managed and influenced cross-departmental relationships with various teams owning data to be migrated to the Community Investment grants management system.
  • Managed the design, implementation, and maintenance of cargo capacity and revenue management systems and customer relationship management system.
  • Developed and implemented litigation management system, eliminating redundant work and obtaining better results from outside counsel at lower cost.
  • Created and implemented company's first Environmental Management System (EMS) to facilitate communication of environmental data and procedures.
  • Included integration with third party Advanced Planning and Scheduling, Warehouse Management and Call Center / Customer Relationship Management Systems.
  • Developed and implemented a Total Quality Management system heavy equipment manufacturer in the oil industry in 6 manufacturing sites.
  • Established first inquiry tracking mechanism work flow management system that enhanced turnaround times for service delivery and customer satisfaction.
  • Supervised the re-engineering of the treasury management systems resulting in decreased collection and concentration float and improved financial controls.
  • Documented results of investigations on case management system and met reporting requirements of both internal and external entities.
  • Implemented a wireless warehouse management system which increased inventory and picking accuracy and delivered savings of $750K.
  • Managed organizational development activities for implementation of a web-based Content Management System that supported a 7,000 page website.
  • Redesigned asset management system, implementing an online wrap report delivery and archive service increasing division efficiency 3x.
  • Represented the Molecular Diagnostics division as a core team member controlling the global Customer Relations Management system.
  • Managed application rebuild for Health and Human Services application portfolio including pharmacy, and records management systems.
  • Conceptualized and managed portal based knowledge management system, affecting over 800 employees and four subordinate companies
  • Developed project management system recognized industry-wide; delivered presentations to bodies such as Project Management Institute.

Show More

23. ERP

average Demand
Here's how ERP is used in Senior Manager jobs:
  • Orchestrated error identification via root cause analysis and prioritized resolution projects with development team to reduce errors across multiple enterprise systems.
  • Worked with Corporate Quality to implement lean business system strategy as part of the enterprise wide Quality Management System simplification initiative.
  • Conduct intensive customer data analysis, interpret the results and make recommendations of actionable business strategy based upon the results.
  • Defined application readiness strategy for the enterprise deployment of Windows Vista & Windows 7 supporting 10K corporate application developers.
  • Develop enterprise data management methodology and standards, and promote to both technology and business throughout the company.
  • Experience includes ERP/SAP Implementation, business analysis, release strategy management, capacity planning and post-implementation support management.
  • Worked closely with counterparts in corporate finance division to create company-wide financial statements, budgets and forecasts.
  • Devise and maintain communication plans across cross-functional teams to drive accurate understanding and coordination across the enterprise.
  • Appraised documents and financial reports from Financial Institutions, interpreting financial data and assessing reports for approval.
  • Drive planning and launch of all global enterprise support programs including Business Critical offering launch and offshore initiative
  • Implemented ITIL best practices by establishing an enterprise standard Incident Management and communication support model.
  • Managed stabilization and performance improvement programs for the Enterprise Data Warehouse and improved business experience.
  • Develop an enterprise strategy for archiving sensitive data and causal integrity constraints gathered since 2003.
  • Collaborated with numerous cross-functional teams fostering a risk management philosophy throughout the enterprise.
  • Developed a strategic program supporting infrastructure architecture for both E-commerce and ERP business.
  • Created communication strategy to educate stakeholders on Enterprise Architecture benefits and engagement model.
  • Developed program management methodology for supporting ERP systems used by the company.
  • Managed supplier relationships for significant enterprise vendors that support Card technology operations.
  • Conducted daily briefings and organized PowerPoint presentations of personnel strength to Command.
  • Provided vision and strategy and standards for all enterprise data management activities.

Show More

24. Key Performance Indicators

average Demand
Here's how Key Performance Indicators is used in Senior Manager jobs:
  • Led Global Procurement sustainability efforts by drafting the company's Supplier Code of Conduct and Sustainability Key Performance Indicators.
  • Present actionable total bank analysis leveraging financial and non-financial key performance indicators linking sales production to financial results.
  • Defined and presided over service provider penalties/incentives when supplier performance failed to meet established key performance indicators.
  • Initiated daily review of Key Performance Indicators to track compliance, operational efficiency, and customer satisfaction.
  • Facilitate Policy Deployment workshops with Executive Management to create objectives and key performance indicators utilizing lean principles.
  • Develop strategic plans for corporate and client executives defining key performance indicators to meet business goals.
  • Program quality was measured on a customized measurement criteria and key performance indicators.
  • Developed key performance indicators to identify areas for improvement in vendor relations.
  • Analyze team and individual performance, driving improvement in key performance indicators.
  • Achieved consensus, implemented plan and established clear key performance indicators.
  • Monitored and audited key performance indicators for internal and external audits.
  • Defined and tracked Key Performance Indicators for operational effectiveness.
  • Enhanced reporting metrics around key performance indicators.
  • Generated key performance indicators for management reviews.
  • Drive results that achieve planned levels of costs and progress against operational effectiveness of key performance indicators (KPI's).
  • Created, tracked and measured all key performance indicators for inbound calls and email activity, to include reports on performance.
  • Created weekly and monthly metrics report for director level review including business trends, key performance indicators and adherence to goals.
  • Manage and monitor Key Performance Indicators to guarantee the Global Support team fulfills the demands of service level agreements with customers.
  • Identify, track and support key performance indicators which resulted in a 50% reduction in protocol review cycle time.
  • Developed metrics, key performance indicators, and other tools used for analyzing and reporting on financial and operational results.

Show More

25. CRM

average Demand
Here's how CRM is used in Senior Manager jobs:
  • Implemented a web portal to enable customer self-service.o Managed, programmed and maintained new CRM system enhancing technician and management visibility.
  • Created outbound email marketing program campaigns, including technical implementation and integration with CRM, creative asset development and overall logistics.
  • Specialized in implementing leading edge technologies related to customer online interaction, sales automation and customer relationship management (CRM).
  • Experienced in implementing CRM, Financial, Engineering, Manufacturing process control systems for a large Aerospace manufacturing corporation.
  • Provide database administration for CRM application, including design, database management, user interface design and user administration.
  • Designed databases to support dynamic business CRM requirements resulting in transformation of brand marketing strategies and increased consumer engagement.
  • Monitor call center metrics and CRM documentation for compliance with established service agreements and established departmental goals.
  • Pioneered Baxter's first Customer and Technical Service CRM solution for Medication delivery pump servicing business.
  • Developed design principles for RM/CRM to optimize all online communications, increasing customer impressions and engagement.
  • Designed a marketing automation solution by packaging consulting services and leading edge E-Commerce/CRM technologies.
  • Key stakeholder in submitting requirements for development of company master database and CRM system.
  • Experience in interviewing business heads on CRM specific requirements and architecture.
  • Implemented CRM company-wide across multiple divisions.
  • Led the creation of CRM initiatives, including engagement strategies for repeat customers, digital brand experiences, and cross-sell initiatives.
  • Collaborate with the x-functional teams (CRM, Visual Merchandising, etc) to ensure alignment on overall creative and strategy.
  • Lead teams providing global SAP integration expertise and strategic guidance requiring implementation solutions based upon SAP NetWeaver technologies (ECC/PI/CRM).
  • Led multiple client Microsoft SharePoint and MS Dynamics CRM & AX implementations working closely with Corporate CIO's and CFO's.
  • Designed and implemented numerous application enhancements for SAP GTS, SAP CRM, Oracle, engineering databases, and other applications.
  • Directed all aspects of planning including creative strategy, advertising spend, and promotional offers to support Loyalty and CRM strategies.
  • Ensured effective communication / coordination within and between teams and with upper management; reporting to the Senior Director, CRM.

Show More

26. Due Diligence

average Demand
Here's how Due Diligence is used in Senior Manager jobs:
  • Developed due diligence request and checklist for benefit plan transactions related to acquisitions and successfully managed 14 acquisitions and 1 divestiture.
  • Conducted business process and operational due diligence and recommended practice acquisition targets based on resource augmentation needs of specific firm practices.
  • Performed investment analysis, opportunity analysis and due diligence and provided business valuation and market/licensing valuation services for client needs.
  • Assisted clients with market and competitive analysis, acquisition underwriting, financial due diligence and institutional real estate development scenarios.
  • Included Environmental due diligence team on acquisition by International Client of US based alumina/bauxite processing and refining facility, Texas.
  • Participate in and lead due diligence engagements related to acquisitions by private equity investor groups and strategic corporate buyers.
  • Participate in due diligence for possible in-licensing of products, advise on medical/clinical assessment of possible products for developments.
  • Performed financial due diligence investigations of national and international acquisition targets for strategic and private equity investors.
  • Supported merger and acquisition financial due diligence activities including transitional service requirements, pricing and synergy analysis.
  • Performed strategic and financial due diligence; developed detailed financial models for evaluation of strategic alternatives.
  • Formulated inorganic entry strategy, conducted due diligence, and constructed term-sheets for preliminary partnership.
  • Performed extensive due diligence work, including financial analysis on $300M international acquisition.
  • Led integration effort by collecting operations due diligence, providing input into change-in-control.
  • Conducted due diligence for acquisitions and integrated employees into compensation and benefit plans.
  • Conducted due diligence of documentation for potential acquisitions to assess manufacturing feasibility.
  • Involved in acquisition due diligence and integration activities as related to compensation.
  • Performed business- reviews and other due diligence procedures for potential acquisitions.
  • Assist Contracts and Pricing with International Service Consultants due diligence examinations.
  • Performed operational and financial due diligence of existing clients and acquisitions.
  • Evaluate viability of potential acquisitions based upon due diligence disclosures.

Show More

27. SOX

average Demand
Here's how SOX is used in Senior Manager jobs:
  • Specialized in developing and implementing a SOX control assertion report, designed to support internal control attestation requirements associated with Sarbanes-Oxley.
  • IT-integrated audits included international reporting, SOX compliance, revenue recognition, SAP implementation, executive compensation and collections.
  • Managed SOX and audit engagements for diversified clients including Manufacturing, Financial Services, and software development companies.
  • Worked with external/internal auditor to ensure adherence to policies and procedures and compliance with SOX & regulatory requirements.
  • Performed SOX testing and managed communications with external auditors to facilitate the certification process on a timely manner.
  • Executed and supervised audits for financial statement and internal control over financial reporting, including SOX 404 engagements.
  • Managed SOX testing process for Financing Products and conducted independent quality assurance reviews of testing performed.
  • Worked with regional hospital/physician stakeholders to revise existing processes and/or implement new SOX-compliant revenue cycle processes.
  • Improved upon existing SOX program and developed comprehensive audit programs for financial and operational audits.
  • Led efforts to develop robust corporate capitalization policies and address SOX 404 remediation requirements.
  • Managed approximately twenty-five SOX controls for Advertising Revenue, including contract processing and review.
  • Developed risk matrices and standardized testing documentation to provide structure around SOX testing.
  • Developed and maintained IT policies that support SOX internal control requirements and standardization.
  • Monitored remediation process of deficiencies identified during regular audits and JSOX testing.
  • Established formal documentation related to all Treasury procedures and SOX compliance requirements.
  • Established and monitored application of SOX controls and standard operating procedures.
  • Earned recognition from SOX divisional organizations for effective cross-functional team collaboration.
  • Conducted SOX testing and documentation of financial reporting controls.
  • Developed and executed SOX 302 certification process.
  • Oversee materials operation, including managing a $2B annualized spend, inventory management, and SOX controls for material costs.

Show More

28. Performance Management

average Demand
Here's how Performance Management is used in Senior Manager jobs:
  • Created Competency based Human Resource Management System in terms of Selection/Performance Management/Career Planning for global operations in US/Europe/Asia Pacific regions iii.
  • Developed and implemented customized management training programs in the areas of interviewing/selection, coaching, team building, and performance management.
  • Provided leadership in employment practices: talent management, performance management, career development, employee relations and temporary agency utilization.
  • Ensured effective and timely execution of human resources support functions concerning performance management, learning and development, and employee relations.
  • Provided business consulting and expertise in strategic performance management methodologies, process assessment work, and application of technologies to business.
  • Re-organized third party services program, including implementation of revised training model, performance management model and issue management/avoidance model.
  • Introduced and developed vendor performance management methods with emphasis on product quality, risk assessment and supply chain business continuity.
  • Defined and developed concept offers including: VoIP performance management, privacy compliant contact center and a broadband telecommuter offer.
  • Instituted process improvements in Training and Capability Development, Performance Management, Diversity Business Focus, Recruiting and Retention.
  • Developed and designed performance management systems and metrics for clarifying and defining individual, departmental, and organizational responsibilities.
  • Recognized for successfully transforming the Performance Management capability into a high-performing Talent Effectiveness team accountable for integrated Talent Management.
  • Designed and implemented a Performance Management framework improving manager performance coaching, increasing employee adoption and simplifying performance management.
  • Assumed a primary leadership role to direct claims operations and training activities and implementation of a new performance management.
  • Directed daily operations of 20-member team across Network Operations Center and Performance Management Engineering Group for 40K-node Cisco-based enterprise.
  • Supported global data model and maintenance allowing for standard performance management, compensation administration, and headcount management world-wide.
  • Applied new framework to Corporate Human Resources Performance Management initiative for 1200 associates resulting in streamlining and efficiency gains.
  • Represented Verizon Business in development and implementation of global, enterprise wide compensation planning and performance management web-based system.
  • Managed the organization's security and compliance organization including hiring, staff development, and performance management.
  • Lead performance management process including appraisal process, monthly manager touch bases, individual goals and accountability.
  • Conducted performance management activities for staff members including documentation and delivery of performance reviews and merit actions.

Show More

29. PMO

average Demand
Here's how PMO is used in Senior Manager jobs:
  • Engaged PMO, project managers, technical developers, business/systems/network/infrastructure analysts, security and operations professionals on all aspects of projects.
  • Established and oversaw Project Management Office (PMO) controlling enterprise-wide initiative responsible for replacing all existing hardware and software systems.
  • Interacted and communicated with client management regularly addressing their priorities and co-ordinate PMO activities with project controller.
  • Apply dynamic leadership talents in cross-functional technology projects assigned to the PMO within a matrix-structured environment.
  • Identified PMO and Steering Committee inefficiencies and provided better practices and recommendations.
  • Improved PMO operations by introducing standardized procedures and metrics.
  • Established PMO processes and standards utilizing Agile methodology.
  • Manage multiple program managers from delivery/PMO perspective.
  • Performed PM role within the Operations Program Management Office (OPMO) supporting the Workforce Effectiveness and Chief of Staff offices.
  • Ensured PMO and testing strategies were implemented across the SAP landscape to ensure successful delivery of key business projects into production.
  • Established an Operational Project Office, providing PMO-type governance over projects, inventory, system requests, tools, and processes.
  • Tracked all open issues and risks to the PMO office and provided weekly status to the PMO on the mitigation process
  • Included implementation of a Program Management Office (PMO) and a subsequent knowledge management role within Ernst & Young.
  • Created and maintained the EPMO Utilization and Allocation report which included a forecast of projects in the queue awaiting approval.
  • Key accomplishments included: * Partnered with the EPMO in developing and incorporating standards & controls for a consulting practice.
  • Worked closely with Project Management Office (PMO) to ensure approved projects stayed on budget and on time.
  • Led the PMO for global web project, webmaster, content strategy, and interactive marketing and management initiatives.
  • Created tools and templates for all PMO phases including Origination, Initiation, Planning, Execution, and Closing.
  • Manage the 13 member team, the PMO, the Change Management team and engage the larger extended team.
  • Lead development of methodology, training, tools, and innovation across PMO, CI, QMS and OD.

Show More

30. ROI

low Demand
Here's how ROI is used in Senior Manager jobs:
  • Developed a proprietary acquired-user valuation model fundamental in long-term budgeting and ROI-maximization of our marketing expenditures of over $150M annually.
  • Demonstrated flexibility by cross-training in several therapeutic areas, including Gastrointestinal, Cardiovascular, Respiratory, and Infection.
  • Managed business and licensing agreement negotiation and internal compliance with Android platform requirements and Open Source obligations.
  • Developed key performance metrics and cost/benefit analyses to drive measurable business value/return-on-investment (ROI) calculations.
  • Analyzed and recommend specific industry and geographic targeting strategies to maximize ROI to business.
  • Evaluated theories utilizing ROI analysis, primary and secondary research and scorecard metrics.
  • Lead economic modeler evaluating business opportunities showing solution cash flows and ROI.
  • Developed and presented ROI analysis and cost justification models to senior management.
  • Created business cases and ROI assessments for stakeholder communication and decision-making.
  • Developed automated reporting on ROI of external partners by industry.
  • Implemented project-portfolio methodologies to determine project ROI and prioritization sequencing.
  • Developed and implemented training best practices and ROI/Metrics analysis.
  • Led the Merchandising Planning function for the Textiles Division with a focus on in-stock rates, inventory turn, and GMROI.
  • Recruited, managed, and built critical mass of Android tablet applications with select developers for the first Android tablet device.
  • Managed to obtain an 18% ROI on USD$ 100 million investment portfolio, equities and fixed income combined.
  • Implemented a new staffing model to improve work processes and procedures and achieve better ROI during time off the phone.
  • Calculate various statistics like Response rate, incremental Sales and margin and ROI to measure the impact of the campaign.
  • Build a reporting schedule that analyzes ROI for the social marketing budget including press, web traffic, and time.
  • Demonstrated the ability to maximize ROI and cost reductions from implementing reuse of business web services by multiple IT portfolios.
  • Approach substantially increased average engagement value for this $10M business, with clients reporting threefold increase in project ROI.

Show More

31. RFP

low Demand
Here's how RFP is used in Senior Manager jobs:
  • Developed a response library for RFP's and implemented a contact management system to record and manage business development activity.
  • Developed sales presentations and integrated program proposals for RFP responses for special marketing initiatives and other advertiser sponsored programs.
  • Clarified cost-of-productivity technology pricing and performance processes that eliminated nearly two years of RFP-to-Agreement cycle time.
  • Created moderate to complex RFP solicitations in accordance with Government and Lockheed Martin requirements.
  • Developed departmental procedures such as RFP for Vendor qualification and process robustness guidelines.
  • Developed RFP for consumer and small business external acquisitions marketing operations.
  • Supported merchandising and procurement participation in on-line RFP processes.
  • Developed RFP documentation, analyzed responses and prepared recommendations.
  • Evaluated RFP requirements and identified areas of technical/financial risk.
  • Directed RFP evaluation and tailored proposal responses.
  • Negotiated annual savings of ~$50 million for 5 years through RFP process with the entire Direct Mail supply chain.
  • Facilitated in development of carrier RFP/SOW and evaluating sourcing bids for Truckload/LTL bid and Home delivery service achieving significant cost out.
  • Led teams responding to RFP's, in the Telecommunications and Transportation sectors, resulting in over $3M in revenue.
  • Guided the RFP process for full-service outsourcing, including a $40M contract negotiation and leading transition to a new provider.
  • Managed Vendor Relationships - Resources, reviewing RFP's & Contract Negotiations, for the Ongoing Support to the CoE.
  • Led vendor and contract evaluations including RFP's for voice, telephony, contact center, mobility and expense management.
  • Aided with a scoring model for vendors and leveraging the same to analyze Vendor responses to the RFI & RFP.
  • Managed RFP and RFI processes for SEIM, GRC, two-factor authentication, penetration testing, and network segmentation projects.
  • Developed and implemented industry leading RFP / Supplier Selection Process / Total Cost of Ownership (TCO) model.
  • Managed proposal activities including RFP decomposition, win strategies, teaming agreements, proposal writing, and proposal reviews.

Show More

32. Internal Controls

low Demand
Here's how Internal Controls is used in Senior Manager jobs:
  • Provide timely revenue and billing reporting, including ensuring adequate internal controls are in place to facilitate accurate and timely billing.
  • Review documentation submitted for Army-Wide testing to measure the effectiveness of key internal controls and balances by reviewing key supporting documentation.
  • Led the delivery of numerous Risk Management and Performance Improvement engagements evaluating the design and operating effectiveness of internal controls.
  • Manage monthly consolidation and reporting, oversee compliance with internal controls over financial reporting and administer consolidation software and reporting.
  • Provided executive management with reliable, timely information on internal controls and impact on financial performance, opportunities and risks.
  • Analyzed business processes for companies in various industries and developed recommendations for improving operations, internal controls and business systems.
  • Analyzed internal controls and communicated with management and the audit committee recommendations for improvement of the internal control weaknesses.
  • Enhanced shareholder value by developing recommendations to improve internal controls and financial reporting consistent with firm and professional standards.
  • Provided consultation services to Merchant Companies serviced by Eddie Bauer Fulfillment Services regarding operational functions and internal controls.
  • Provided consulting services relating to tax due diligence, acquisition structuring, and internal controls implementation.
  • Conducted financial investigation, fraud risk assessment and analysis of internal controls for boutique investment bank.
  • Assisted Mexico Management Team in identifying internal controls weaknesses and made recommendations for improvement.
  • Documented, analyzed and evaluated systems of internal controls to improve management systems.
  • Established and enhanced organizational internal controls and processes in collaboration with clients.
  • Implemented enhanced internal controls for inventories and waste control increasing profitability.
  • Developed efficient risk-based audit strategies for Internal Controls over Finance Reporting.
  • Developed policies and procedures to ensure adequate internal controls were present.
  • Prepared engagement proposals and management letter recommendations on internal controls.
  • Maintained SOX process documentation and ensured compliance with internal controls.
  • Implemented accounting policies and procedures including strong internal controls.

Show More

33. Real Estate

low Demand
Here's how Real Estate is used in Senior Manager jobs:
  • Work collaboratively with respective country leadership team to establish business growth plans, objectives, Real Estate requirements and implementations.
  • Managed a high volume production-based closing operation that handled domestic and international vacation ownership interval and fractional real estate transactions.
  • Subject matter expert on asset management, environmental sustainability, energy management, real estate, and real property management.
  • Collaborated with product management to redesign real estate portfolio management tool providing integrated view of deal for asset managers.
  • Owned and operated a commercial real estate investment consulting and valuation service firm that provided advisory services for investors.
  • Gathered, normalized and prepared data including competitive intelligence, labor statistics, real estate information and more.
  • Led data center server migration project for a Southern California based national Real Estate and Property Management Company.
  • Review membership applications by real estate firms and appraisal offices to ensure eligibility and approve for processing.
  • Provide analyses and valuations for real estate acquisitions and possibilities of financing/refinancing of investments in real estate.
  • Contributed to the production of capital adequacy calculations with the primary responsibility for commercial real estate.
  • Developed and recommended detailed initiatives revolving around real estate management, catalog, and online services.
  • Implemented Real Estate Procedures Manual and related guidelines for more efficient management of real estate inventory.
  • Promoted to Senior Manager for consolidated reporting of all global real estate activities.
  • Anticipated member demand for new destination real estate and expanded the portfolio accordingly.
  • Conducted initial analysis of new business proposals from Real Estate Department.
  • Identified real estate technology start-up investment opportunities for private equity placement.
  • Developed the real estate portfolio for a leading luxury residence/vacation club.
  • Sponsored and conducted seminars for education of real estate managers.
  • Developed Global Real Estate capacity planning and headcount forecasting tool.
  • Supervised construction management, real estate acquisition and development.

Show More

34. R

low Demand
Here's how R is used in Senior Manager jobs:
  • Coordinate with owned & operated properties for syndication and promotional opportunities as well as provide technical assistance for delivery of assets.
  • Enacted enhanced working relationships between security and airport station management, which advanced overall safety and security for the company.
  • Evaluated each partner's results to identify underachieving programs and proposed recommendations for improvement during and for upcoming tax season.
  • Coordinated content development and documentation set production, and ensured that the release management team met product delivery deadlines.
  • Analyzed operational performance to identify and implement task reduction opportunities and to realign store labor to sales focused activities.
  • Created and implemented the department's policy and procedure manual, gaining significant improvements in efficiency and effectiveness.
  • Managed teams responsible for software development, quality assurance, and documentation in variety of geographically dispersed locations.
  • Provide financial information and business analytic support for improved decision making creating value capacity for commands and customers.
  • Provide support to standardize business process across FORSCOM commands by training people in all Financial Management operating environments.
  • Developed and delivered presentations to multiple industry groups regarding security and safety in a post-9/11 environment.
  • Re-engineered Data Conversion processes by developing the data migration strategy and defined process for mock conversions.
  • Worked with client executives to formulate business plans/execution strategies, managing all aspects of client relationship.
  • Develop business continuity plans for application support, across SAP besides security and site access management.
  • Facilitated comprehensive training for franchise owners and corporate employees to establish local partnerships and boost revenue.
  • Reviewed policies and plans to improve on existing standards; analyzed effectiveness of modifications made.
  • Improved marketplace presence by rendering strategic guidance in identifying new corporate partnerships with key companies.
  • Promoted to Senior Manager position to direct regional team tasked with corporate security mission.
  • Ensured carrier compliance with internal and federal regulations across 78 domestic and international facilities.
  • Conducted business process modeling, generating relevant scenarios for the technology functionality testing team.
  • Developed partnership marketing programs that increased immediate consumption business +14% during drive periods.

Show More

35. QA

low Demand
Here's how QA is used in Senior Manager jobs:
  • Managed multiple on-shore/off-shore product managers, business analysts, application development, QA-testing and delivery teams (approximately 50 professionals).
  • Define and establish QA Department and Process including Manual and Automated Test, Configuration Management and Release Management functions.
  • Developed overall QA framework and processes and conducted kick-off of the quality assurance organization and functions against monthly releases.
  • Formulated domestic and international regulatory strategy for Research and Development, Marketing, QA/QC and Clinical Research Departments.
  • Perform documentation development and QA review of FedRAMP security documentation packages submitted for initial authorization or annual assessment.
  • Managed Quality Assurance and Configuration Management Team, including development and implementation of initial QA and CM policies.
  • Provide timely and accurate status defect information and appropriate functional and automation metrics to facilitate QA reporting.
  • Facilitated cross-functional teams addressing compliance concerns and increased communication between QA and its client groups.
  • Leveraged advanced automation to streamline and accelerate ongoing development and SQA costs for software projects.
  • Established a staffed and trained QA/QC/Regulatory Department for a start-up poultry vaccine facility.
  • Manage communications during QA process and address all solution requirements.
  • Evangelized Test driven development, QA automation and Continuous delivery.
  • Directed QA, documentation and User Interface (UI) design, leading 12-person functional teams throughout the solution- delivery process.
  • Manage a team of engineers, doc writers, managers and leads that provide support and tooling for Development and QA.
  • Managed a team of 15 business analysts and QA engineers and delivered Testing as a Service for all middle office projects.
  • Create tagging requirements, QA test tags / conduct data validation, and provide tag management for client's digital properties.
  • Collaborate with other departments including, but not limited to: Project Management and Planning; Regulatory; Manufacturing/QA/QC; Marketing.
  • Project scope estimated to be two years with integration requiring 6 months, I exceeded implementation including QA by 2 weeks.
  • Facilitated Quality Action Teams (QAT) in all locations within district that resulted in increased productivity, service and profit.
  • Lead the implementation, evaluation, and approval of new digital vendors, including alpha, beta and test trials/QA.

Show More

36. Executive Management

low Demand
Here's how Executive Management is used in Senior Manager jobs:
  • Facilitated executive management decision-making process by developing and managing cross-organizational enterprise security processes maturity metrics reporting program.
  • Led investigations of security violations and breaches and recommended solutions; provided analysis summary to executive management and recommended mitigation actions.
  • Provide counsel to Executive Management regarding contract terms, conditions, liability, export/import issues and compatibility with established business parameters.
  • Managed data and analysis requirements for portfolio optimization project resulting in meaningful and well-received recommendations for Bayer's executive management.
  • Developed innovative dashboards and reports for field teams and executive management to enhance decision making and identify areas of opportunity.
  • Expedited SAP Business Warehouse implementation, including build-out of custom-developed content that provided Balanced Scorecard approach for executive management team.
  • Directed the corporate budgeting and forecasting processes, analyzed results and communicated the projections to the enterprise s executive management.
  • Communicated audit results to Federal Transit Administration, State Safety Oversight and Executive Management through written reports and oral presentations.
  • Worked with executive management to ensure IT organizational expansion, business performance meets growth in manufacturing and trade clients.
  • Managed global compensation redesign review involving data analysis, hypothesis formulation and testing and presenting findings to executive management.
  • Coordinated with corporate legal department, dispute resolution program management and senior executive management regarding resolution of employment-related concerns.
  • Established relationships and manage expectations with customer subject matter experts and Executive Management (Directors, Managers).
  • Developed and delivered project management, communication plans and status reports for executive management and end user community.
  • Delivered website traffic reports to executive management and key stakeholders to illustrate performance of new global website.
  • Teamed with executive management of client companies to formulate and implement portfolio and business unit strategic plans.
  • Provided political and community relations analysis of special projects for executive management team in Oklahoma City.
  • Managed and reported desktop computer quality, warranty and customer satisfaction metrics to executive management monthly.
  • Frequent high level interaction with executive management from inside and outside the organization was often required.
  • Interacted with executive management and corporate directors to exercise their rights under the executive compensation plans.
  • Reported regularly to executive management on information systems status, team performance and overall operational activities.

Show More

37. Annual Budget

low Demand
Here's how Annual Budget is used in Senior Manager jobs:
  • Prepare annual budgets and 3-year rolling forecast in accordance with established policy and procedures in consultation with concerned units and departments.
  • Achieved financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
  • Improved accuracy of annual budgets for scheduled maintenance programs, by expanding database to include easily-accessible store-specific design attribute information.
  • Initiated training program for various department heads and supervisory personnel to ensure effective implementation and management of annual budget.
  • Managed contractor annual budget responsibility of $1.75Million and drove to quarterly reductions in contractor regular & overtime rates
  • Deliver annual budgets and forecasting decks and translate results to provide decision support analysis for senior management.
  • Lead the monthly forecasting and annual budgeting activities for personnel related expenses for domestic and international divisions.
  • Created annual budgets and periodic forecasts, providing detailed monthly analysis of results versus budget and forecasts.
  • Developed and administered annual budget and provided monthly reports and presentations to Corporate Services Division.
  • Collaborated with the CFO organization on the consolidated semi-annual budgeting process and monthly variance reporting.
  • Administer department budget; prepare monthly/quarterly fixed-cost reports, forecasting and annual budget documents.
  • Prepared presentations including monthly business reviews, annual budgets and long-term strategic planning initiatives.
  • Directed operational plans and expenditures for facility management of $5M annual budget.
  • Prepare packaging annual budget and staffing requirement based on forecast and customer demands.
  • Coordinated the annual budgeting process, culminated in presentation to Senior Management.
  • Participate in Annual budget meetings with Management in prioritizing projects and initiatives.
  • Assist with annual budget for domestic and international restaurant operations.
  • Facilitate and consolidate annual budget and quarterly forecast process.
  • Develop and manage annual budgets for information technology projects.
  • Provided trend analysis utilized in annual budget process.

Show More

38. Sigma

low Demand
Here's how Sigma is used in Senior Manager jobs:
  • Created and implemented a critical account process program designed to recover customers dissatisfied with service support using Sigma methodology.
  • Led strategic Six-Sigma project with global cross-functional team to develop/implement a standardized change management process & framework.
  • Initiated and conducted Six Sigma training to over 70 engineering associates across two organizations.
  • Reorganized the department, introduced six sigma analyses, and began measuring individual performance.
  • Reviewed organizational processes and applied Six Sigma tools to implement positive and useful change.
  • Participated and executed Six Sigma initiatives to better serve clients and streamline internal operations.
  • Delivered six sigma data availability through the installation of a storage area network.
  • Demonstrated experience driving processes improvements and specific skills in Lean Six Sigma methodologies.
  • Transformed business processes and implemented Six Sigma principles, improving sales productivity.
  • Utilized Six Sigma principles and Statistical Control to achieve process improvements.
  • Developed and implemented a quality review program using six sigma methodology.
  • Acquired ShawCor Management System Champion certification based on Lean Sigma.
  • Offered Six Sigma guidance and carefully monitored the departmental budget.
  • Implemented Clinical Data Management system using Lean Six Sigma Methodology.
  • Implemented cost control initiatives under Digital Six Sigma methodologies.
  • Implemented/Maintained LEAN (Six Sigma) Initiatives resulting in 85% reduction in case backlog and 90% increase in Productivity.
  • Managed (SERG) Servicing Escalations Resolution Group consisting of servicing analysts, data analysts, and Six Sigma project managers.
  • Partnered with CFO to implement Six Sigma Black Belt methodology to increase MYCOM's cash flow by $500,000 monthly.
  • Developed in-house Six Sigma program and trained all North American QA Managers and Trainers in the DMAIC Six Sigma process.
  • Worked with Six sigma team in identifying critical areas which are key in 50% Severity 1 & 2 reduction.

Show More

39. SQL

low Demand
Here's how SQL is used in Senior Manager jobs:
  • Administered SQL database, implemented quality assurance and quality control of multiple databases.
  • Designed various senior management reports using SQL to provide detailed trending analysis.
  • Leveraged SQL to analyze data quality issues and recommend remediation techniques.
  • Designed Business Intelligence/dashboard reports using Microsoft SQL views and tables.
  • Work on creating new processes and updating old processes in SQL server (TSQL, SSIS) based on client needs.
  • Provided DBA expertise on the trade-offs between ORACLE 10g and SQL Server 2003 and the benefits of migrating to ORACLE.
  • Implemented and responsible for managing 3rd party vendor contract which provides Virtual DBA services for over 100 SQL Server databases.
  • Centralized provision data from several Excel base worksheets to one SQL database, decreasing risk and increasing audit trail ability.
  • Facilitate clients, billing department and production staff by creating customized inquiry tools and reports from SQL database; e.g.
  • Used SQL and Python to analyze basket data on over 1 million shopping trips to develop targeted marketing campaigns.
  • Designed and implemented SQL DTS packages to perform SQL tasks and processes to be scheduled in SQL job streams.
  • Created SSIS packages in SQL Server Management Studio to run automated list extraction and/or reporting on a daily/weekly/monthly basis.
  • Initiated change control procedures to ensure the safety of production code and data in Oracle and SQL server databases.
  • Included directing a team of business analysts, gathered requirements and used complex SQL statements to configure database tables.
  • Designed and developed custom reports using Crystal Reports with MS SQL data sources for Development and Finance departments.
  • Added new technology (NoSQL, graph databases) and integrated with enterprise architecture to support business objectives.
  • Developed automated SQL process to identify lapsing email recipients and estimate their likelihood to open the next email.
  • Support multiple Microsoft IIS web servers, SQL Server databases, DRP systems, and MS Reporting Servers.
  • Led national Microsoft Solutions, Business Intelligence and Data Warehousing capabilities group providing deep expertise in MS SQL.
  • Managed NT Web and SQL high availability application servers that met SLA requirements of internal and external clients.

Show More

40. Information Technology

low Demand
Here's how Information Technology is used in Senior Manager jobs:
  • Managed/delivered high-level consulting services focused on Information Technology Architecture, Business Needs Assessment, and Network Infrastructure, Security and Management.
  • Project team generated 16-21% productivity improvements and 14-17% revenue enhancement through re-engineered value chain activities and enabling information technology.
  • Develop relationships with finance, information technology, and operations management to proactively identify areas of risk and continuous improvement opportunities.
  • Established and directed the Information Technology Planning Board focused on updating baseline information technology processes and procedures to ensure data integrity.
  • Provided technical expertise in understanding the drivers of information technology requirements and ensured the integrity of the systems and business processes.
  • Performed overall project management on client engagements related to information technology assessments, process controls, and strategic planning activities.
  • Review and assess business and information technology processes, develop recommendations for improvement and bottom-line impact for global insurance company.
  • Championed infrastructure division alignment and cooperation through team building and the introduction of an Information Technology Service Management process.
  • Created customer focus groups to analyze information technology initiatives and provide feedback into the technical organization on business goals.
  • Directed professional service consulting engagements to information technology firms that provide banking solutions to community and regional banks.
  • Worked extensively with information technology departments to develop assembly cost models and implement improved supplier models and processes.
  • Directed numerous internal audit co-sourcing projects involving accounting, operations, and information technology control testing and assessments.
  • Reduced incident cycle time, increased customer experience, and improved the customer relationship with Information Technology.
  • Managed Internal Audit outsourcing engagement (information technology) for $300 million financial services organization.
  • Coordinated with information technology peers and leadership to design, evaluate, and implement process enhancements.
  • Led team of information technology professionals, organized work functions, identified training and development needs.
  • Managed demanding delivery schedules for information technology projects while concurrently working on projects for multiple clients.
  • Managed the company s financial, operational, regulatory compliance, and information technology audit activities.
  • Provided metrics and reporting on operational progress regarding risks to the information technology operations.
  • Designed and led management's Sarbanes-Oxley Information Technology controls testing for Fortune 50 Company.

Show More

41. Technical Support

low Demand
Here's how Technical Support is used in Senior Manager jobs:
  • Monitored warranty and non-warranty technical support issues and provided training to users on software applications, to include Microsoft Office applications.
  • Maintained direct reporting responsibility for a team of 6 domestic and offshore technical analysts to support client engagements and technical support.
  • Provided Leadership, Administrative Guidance and Technical support for approximately sixty employees domiciled in thirty locations within four States.
  • Managed the energy department and provided senior technical support to the environmental assessment department for complex investigation/remediation sites.
  • Facilitated business process design / analysis / improvement for marketing, sales, and post-sales technical support organizations.
  • Provided technical support working closely with sales account teams and engineering during product evaluation cycles.
  • Provided technical support and quality assurance for environmental programs involving underground petroleum storage tanks.
  • Serve as a liaison between a global technical support organization and engineering organization.
  • Provided technical support for computers at all locations and management of software applications.
  • Provided technical support for production and sales customer interaction on technical issues.
  • Managed business operations, provided technical support to regional and global manufacturing.
  • Provided project management and technical support of sales activities and service deployments.
  • Provide technical support and guidance for continuous improvements and facility expansion.
  • Provide technical support for external customers and internal professional staff.
  • Promoted with full leadership responsibility of technical support team.
  • Managed client relationship with technical support sub-contractors.
  • Implemented company-wide technical support self-help website.
  • Managed multiple groups (34+) (R&D, Technical Support Group, Production and Customer Support Group).
  • Rolled out document drafting system to a team of 50 people, providing initial training and ongoing legal and technical support.
  • Directed overall operations of Customer Service, Repair, Technical Support, Training, Quality, Provisioning, and Payphone departments.

Show More

42. Staff Members

low Demand
Here's how Staff Members is used in Senior Manager jobs:
  • Supervised a team of 15 staff members and 4 supervisors through regular performance monitoring and professional development mentoring.
  • Supervised and instructed multiple staff members on engagements simultaneously while monitoring those engagements budgets.
  • Provided counsel on policy interpretation and application to management and staff members.
  • Acquired excellent relationship-building skills to facilitate client cooperation and develop staff members.
  • Led eighty-five staff members to achieve operational excellence through employee engagement activities.
  • Prepared and coordinated continuing professional education and mentoring programs for staff members.
  • Trained and supervised approximately 40 staff members.
  • Supervised and developed junior staff members.
  • Managed business units handling 1.6 million packages annually with a team of 12 staff members and 50 contingent and non-contingent members.
  • Promote safe work activities by conducting safety audits, attending company safety meetings, and meeting with individual staff members.
  • Practice consisted of 14 corporate staff members (program managers and architect/consultants) and roughly 16 contractors on needed basis.
  • Mentor junior staff members through career counseling and teach technical and soft skills such as prioritization, and quality assurance.
  • Coached and mentored nearly 100 staff members by offering constructive feedback and taking interest in their long-term career growth.
  • Collaborate with other managers and staff members to formulate and implement policies, procedures, goals, and objectives.
  • Managed 14 staff members to define elements of the delivery structure and processes for global demand and resource management.
  • Managed and supervised over 50 local and foreign staff members; located at four different Oil field offices.
  • Create production time lines, schedules, budgets, hire staff members, crews, contractors and talent.
  • Complete hiring/firing and training responsibility for all staff members, as well as completion of annual performance appraisals.
  • Recruit, develop, and promote high talent staff members to roles of increased responsibility within the organization.
  • Created training workshop for staff members and managed the implementation of the accounts payable shared services and procedures.

Show More

43. Business Partners

low Demand
Here's how Business Partners is used in Senior Manager jobs:
  • Ensured plans met all corporate requirements, aligning with Juicy divisional strategies and incorporating recommendations from all key business partners.
  • Delivered training seminars on streamlined internal and external process improvements which resulted in re-establishment of relationships with key business partners.
  • Developed long-term relationships with key customer, technology providers, and business partners that aided in customer and partner satisfaction.
  • Worked collaboratively with executives and numerous business partners in guaranteeing the compliance of key service with the company requirements.
  • Developed partnerships and work collaboratively with business partners across the organization to understand the training needs and performance gaps.
  • Coordinated and communicated planned releases and outages with business partners and ensured appropriate change management tickets assigned for work.
  • Provided consultative support, participation and expertise to business partners and helped drive process re-engineering and continuous improvement.
  • Worked successfully with numerous business partners (internal/external) to develop and implement company strategies and programs.
  • Monitored Service Desk activity and applied necessary enhancements to ensure full functionality to the appropriate Business Partners.
  • Developed strategic CRM segmentation and social media to maximize company and business partners' visibility and messaging.
  • Assumed responsibility in determining new business partnerships, negotiating contracts, as well as cultivating existing relationships.
  • Provided clear and concise communication of projects status to customers, business partners and executive management.
  • Provided support to business partners by formulating business solutions and customized training that mitigate ethics risks.
  • Initiated BI strategy committee to improve communication, business partnership, and integrate data process adoption/usage.
  • Collaborated with business partners, other technology managers, and senior director to develop/execute organizational strategy.
  • Provided Portfolio Management support and guidance to Management Staff in compilation and presentation to Business Partners.
  • Consulted with RBC business partners, manufacturers and raw material suppliers regarding product and ingredient specifications.
  • Defuse potential escalated cases, facilitating discussions with internal and external business partners as necessary.
  • Sponsored monthly tactical meetings to allow business partners to determine work requested and prioritization process.
  • Developed excellent relationships with business partners and negotiated aggressive pricing for general contractors and subcontractors.

Show More

44. KPI

low Demand
Here's how KPI is used in Senior Manager jobs:
  • Deliver measurable KPI achievements for distribution and placement within national channels and targeted accounts.
  • Developed KPI based inventory tracking module that significantly reduced inventory loss due to obsolescence.
  • Develop methods/metrics (departmental KPI/Metrics) to assist in measuring department performance and productivity.
  • Negotiate vendor KPI's to increase accountability for performance, productivity and accuracy.
  • Project Accounting project implemented as a divisional model for efficiency and KPI measurement.
  • Delivered monthly inventory/shipment execution KPI statistics to maintain inventory and shipment goals.
  • Provided leadership team with tactical and strategic recommendations based on cross-process KPI.
  • Deliver disciplinary action when warranted by KPI and labor management tracking.
  • Led a global project team delivering a manufacturing complexity KPI/reporting application.
  • Developed, implemented and monitored KPI metrics for customer service representatives.
  • Develop departmental KPI targets for individual departments and tracking/controlling expenses.
  • Worked with stakeholders/management to identify and build weekly/monthly KPI reporting.
  • Design and develop operation and financial interactive KPI dashboards and reports to drive business performance ($47M annual saving).
  • Coach, mentor and lead personnel within a technical and sales team environment to drive optimal performance levels per KPI s.
  • Implement policies and procedures as well as developing key performance area (KPA) and key performance indicator (KPI).
  • Develop and track KPI's associated with Customer Service, sales, QOS, SLA's, and Call Center Operations.
  • Created and delivered reports focused on departmental KPI's, which provided guidance in driving improvements to process and automation.
  • Participated as a Principle Sponsor at annual global engineering conference that led to consistent KPI reporting by all distribution centers.
  • Provide vision and leadership for marketing reporting and analysis efforts and establishes clear KPI s and systems to access data.
  • Develop and manage KPI's for Retail and B2B channels for proactive analysis of operational effectiveness and cost containment opportunities.

Show More

45. Revenue Growth

low Demand
Here's how Revenue Growth is used in Senior Manager jobs:
  • Drive product/segment revenue growth/profitability while ensuring regulatory/legal compliance.
  • Developed partner engagement strategy to expand distribution relationships and drive new revenue growth in product deployment.
  • Collaborated with key revenue-generating departments on budgeting and cost controls to maximize revenue growth.
  • Develop Coalesce disparate organizational elements which enhanced productivity and drove profitable revenue growth.
  • Facilitated revenue growth by developing systems later adopted as new service offerings nationally.
  • Collaborated with sales/marketing to develop strategies that ensures maximum revenue growth.
  • Developed advertising strategies to achieve constant revenue growth.
  • Directed team of customer care / marketing program managers, delivering $1.3B annual revenue growth through productive strategies and initiatives.
  • Supported annual revenue growth of the company from $600 Million to $3.9 Billion, with minimal bad debt losses.
  • Led team's performance goal to deliver 25% revenue growth among Fortune 1000 prospects and clients over 5 years.
  • Created a yearly business plans for each partner that included revenue growth, GP and product sets for SUN/StorageTek products.
  • Identified global resources within the context of a strategy that supported a four year target for revenue growth and profitability.
  • Provided strategic thinking and insight in the development of strategies and tactics resulting in revenue growth ranging from 20-30%.
  • Delivered year on year revenue growth for two consecutive years resulting in 15% revenue growth from 2012 - 2014.
  • Delivered WW retail merchandising initiatives to optimize home page campaign performance achieving 36% (YOY) incremental revenue growth.
  • Surpassed budget goals by over 100% profitability of market share, quota attainment, revenue growth and yield objectives.
  • Lead team of seven inside and field personnel to proactively drive revenue growth beyond the pace of product sales.
  • Increased membership 30% while achieving revenue growth of over 125% and increased contribution margin year over year.
  • Developed the frame-work for providing the sales training and marketing tools that support revenue growth through OEM sales teams.
  • Designed affiliate marketing strategy and responsible for 2x revenue growth in FY04 and 9x revenue growth in FY03.

Show More

46. SLA

low Demand
Here's how SLA is used in Senior Manager jobs:
  • Developed and led public affairs, corporate and industry communications program for PCORI, a non-governmental institute created by federal legislation.
  • Identified opportunity to introduce standardized label text for label translations thereby increasing IP labeling consistency within the company and enhancing compliance.
  • Develop and manage campaigns and coalitions to support proposed development initiatives and enabling policy legislation in key states as required.
  • Prepared appropriate intelligence reports, reviewed and edited translations of foreign documents and material for accuracy and completeness.
  • Provided legislative recommendations pertaining to hydraulic fracturing, zoning, air quality, mineral leases and mortgage foreclosures.
  • Worked closely with State Government Affairs and Federal Government Relations to develop solutions to legislative and political problems.
  • Instructed and facilitated the organization of regional legislative committees to work toward autonomous state and federal advocacy.
  • Positioned the company to be proactive on critical legislative and regulatory issues impacting the tobacco industry.
  • Facilitated multilingual literature and labeling translation for the Boston Scientific Cardiac Rhythm Management product line.
  • Translated key business needs into technical solutions; anticipated and facilitated possible future business needs.
  • Anticipate policy and regulatory issues and reviews legislation both from a content and political perspective.
  • Advise legislative and political assets on how best to communicate their support for controversial legislation.
  • Analyzed business processes, requirements and strategic goals then translated them into technical development initiatives.
  • Translated business needs and external market analysis into procurement strategies to meet business objectives.
  • Selected and manage translation application for NBCU supporting all mediums including Content Management Systems.
  • Provided public policy expertise to cross-functional teams working to ensure legislative and regulatory compliance.
  • Worked with clients to identify legislative objectives and developed strategies for achieving those objectives.
  • Translated customer needs-insights into brand strategies and prioritized development requirements needed for commercial success.
  • Implemented system for foreign currency translation and financial statement consolidation for Fortune 200 Company.
  • Record project requirements and technical specifications, translating complex processes to lay audiences.

Show More

47. FDA

low Demand
Here's how FDA is used in Senior Manager jobs:
  • Delivered 4.6 SAP Implementation/Upgrade and comprehensive software validation strategy ensuring 100% FDA compliance across manufacturing divisions.
  • Prepare and submit required notifications to FDA and International regulatory bodies related to potential safety issues.
  • Implemented system for electronic FDA submissions and conversion of regulatory files to electronic archive.
  • Managed product distribution licensing needed to market products nationally in accordance with FDA.
  • Participated in definition and mitigation of ISO/FDA compliant Risk Analysis.
  • Implemented regulatory and clinical strategy to address FDA concerns.
  • Present on topics for completed commercial campaigns to FDA, EMA, Japanese, Canadian, Turkish and Brazilian Health Authority.
  • Revived and updated an idle program (approx 9 yrs of inactivity) to current ICH and FDA guidelines and specifications.
  • Oversee the electronic submissions to FDA and maintain the electronic system complying with the electronic submission requirements in an ongoing basis.
  • Implemented statutory FDA reporting using SAP master data & BI Info Cube, reducing manual errors and increasing the process efficiency.
  • Led the development of 24 FDA-compliant and CE-marked user guides, product inserts, and online Help for multiple product launches.
  • Provide Engineering support for external audits such as FDA, 3rd party external regulatory agencies like SFDA and notified body audits.
  • Developed and obtained: worldwide patents (16), trademarks, FDA (510k) and international regulatory approvals.
  • Assisted in the remediation and systemic corrective actions associated with an FDA Warning Letter finding on advertising and promotional material.
  • Prepared 2 white papers for company submission to FDA for label change request and for end of phase 2 meeting.
  • Appointed by the head of Quality to lead a Compliance Task Force in preparation for upcoming FDA and EMA inspections.
  • Generate strategies and content in response to FDA and EMA Guidelines, competitive positioning and new product marketing strategies.
  • Saved Cubist an embarrassment at FDA as well as $7.5 million of quarterly payments to the Israeli company.
  • Achieved FDA QSR-compliant document control for R&D documentation associated with new Class I & III medical devices.
  • Completed the purchase, installation and qualification of new equipment to comply with the FDA regulation of Pharmaceutical Labeling.

Show More

48. Client Relationships

low Demand
Here's how Client Relationships is used in Senior Manager jobs:
  • Developed prospecting binders of all current and potential customers to assist and train associates in gathering customer information and developing client relationships
  • Collaborated with stakeholders and developed in-depth client relationships with customers and across company locations to provide guidance on complex research.
  • Repaired client relationships and division reputation by assuming project leadership of consumer messaging system conversion for our largest client.
  • Manage senior executive client relationships and lead consulting engagements focused on corporate strategy, growth and innovation.
  • Facilitated, maintained and established client relationships in partnership with equity sales and research colleagues.
  • Communicated resolutions to senior leadership and key business clients thereby creating strong client relationships.
  • Developed positive client relationships by frequent communications and working collaboratively to resolve issues.
  • Cultivated C-level client relationships to sell and win additional business within existing accounts.
  • Developed highly empathetic client relationships which generated repeat guests and increased sales.
  • Managed client relationships and provide consulting on procurement processes and strategy development.
  • Managed client relationships, business case development and long-term implementation of projects.
  • Leverage internal resources and industry-specific subject matter experts to cultivate client relationships.
  • Managed client relationships at board level and led numerous marketing initiatives.
  • Managed client relationships, engagement and thought partnership with C-level executives.
  • Managed client relationships to increase account penetration and facilitate revenue growth.
  • Developed and maintained long-term client relationships to enhance sales opportunities.
  • Develop and maintain key client relationships supporting overall business strategy.
  • Managed Southeast reference site client relationships and increased their utilization.
  • Developed trustworthy client relationships and achieved excellent client satisfaction scores.
  • Develop client relationships to increase company profitability and growth.

Show More

49. Peoplesoft

low Demand
Here's how Peoplesoft is used in Senior Manager jobs:
  • Supported executive development and deployment needs, assisted global assignment initiatives, and provided European fit-gap for core PeopleSoft HR modules.
  • Led audits of applications and application environments including PeopleSoft Payroll/Human Resources, SAP Warehouse Management, and internally developed applications.
  • Designed professional services staffing and resource management models in conjunction with implementation of PeopleSoft resource management system.
  • Developed manufacturing software components using PeopleCode and SQL on a joint-development project team with PeopleSoft.
  • Project Manager on a PeopleSoft implementation for a financial services company converting from Lawson.
  • Developed PeopleSoft implementation methodology and trained over 157 consultants on its use.
  • Supervised multiple managers and staff consultants for the Chicago PeopleSoft development center.
  • Project was subsequently featured in both Accenture and PeopleSoft marketing materials.
  • Change Management lead on PeopleSoft HRMS implementation for Virginia Community College.
  • Project included a major shared services implementation and PeopleSoft implementation.
  • Directed PeopleSoft Quality Center using delivery best practices.
  • Implemented PeopleSoft Careers and Succession Planning modules.
  • Assisted in development of PeopleSoft Implementation Methodology.
  • Worked with PeopleSoft (HR/Payroll, Recruitment, Accounting, Finance and Billing) Directors to capture Business and Technical Requirements.
  • Resolved a number of implementation and production support issues for 26 newspapers which are setup as different companies/business units in PeopleSoft.
  • Led a team comprised of many nationalities and companies in the design, customization and complete technology implementation of PeopleSoft modules.
  • Led 8 person testing effort for the initial implementation of 25,000 employees using PeopleSoft's HR, Payroll and Benefits modules.
  • Provided guidance to EY engagement teams nationally on PeopleSoft controls, including developing and instructing PeopleSoft ERP controls training sessions.
  • Implemented PeopleSoft Travel and Entertainment module, standardized the T&E process and rolled out to all operating units.
  • Integrated EDI implementations with ERP software such as PeopleSoft, Oracle, SAP, Data Warehousing, and Proprietary software.

Show More

50. BI

low Demand
Here's how BI is used in Senior Manager jobs:
  • Deliver learning solutions that accelerate organizational capability development.
  • Co-created aircraft utilization plan to address aging fleet requirements and loss of manpower, while meeting increasing national requirements for capabilities.
  • Reviewed scope and identified automation needs and changes that significantly boosted the efficiency, capabilities & capacities and overall productivity.
  • Created and implemented guidelines, standard operating procedures and responsibilities that clearly defined tasks and improved overall organization productivity.
  • Developed and established operational targets, developed metrics and operational reporting using the BI and Sol Man technologies.
  • Identified practice area gap and convinced senior leadership to commit resources to develop new capabilities in marketing strategy.
  • Contributed to developing communication plan for implementation and sustainability of initiatives impacting 1.4 million associates in the U.S.
  • Manage and evaluate 12 section supervisors on the technical and operation aspects of target acquisition and equipment serviceability.
  • Created overall program approach combining on-shore requirements and technical design with off-shore software development and testing groups.
  • Created and implemented operations/personnel policies, defined responsibilities, and provided hands-on backup support at all times.
  • Realigned regional staff to address geographical challenges and ensuring ability to support long term strategic business goals.
  • Performed a current state analysis of technology and business capabilities, current state processes and operating model.
  • Verified the need for and authorized mechanical repairs as necessary to maintain driver safety and vehicle reliability.
  • Promoted to assume accountability for overall operational and financial success of $6.7M annual sales restaurant.
  • Provide guidance, mentoring and work leadership for all assigned contracts administrators and reinforced their responsibilities.
  • Managed a financial controls review of a customer billing system implementation at a Publicly Traded Utility.
  • Lead effort to reorganize departmental project processes creating resource forecasting capabilities & improved operational efficiency.
  • Provided account management leadership for two major accounts to successfully demonstrate advanced demand response capabilities.
  • Managed implementation of company bilingual Intranet to drive cross- GE business communication and collaboration.
  • Provided business strategies including offshore outsourcing and recommendations for internet architecture with backup/recovery capabilities.

Show More

20 Most Common Skill for a Senior Manager

Financial Statements12.4%
Strategic Plan11.8%
Ensure Compliance10.2%
New Product Development7.7%
Customer Service7%
Project Management6%
Audit Procedures5.5%
Business Requirements4.4%

Typical Skill-Sets Required For A Senior Manager

RankSkillPercentage of ResumesPercentage
1
1
Financial Statements
Financial Statements
9.2%
9.2%
2
2
Strategic Plan
Strategic Plan
8.7%
8.7%
3
3
Ensure Compliance
Ensure Compliance
7.5%
7.5%
4
4
New Product Development
New Product Development
5.7%
5.7%
5
5
Customer Service
Customer Service
5.2%
5.2%
6
6
Project Management
Project Management
4.4%
4.4%
7
7
Audit Procedures
Audit Procedures
4.1%
4.1%
8
8
Business Requirements
Business Requirements
3.2%
3.2%
9
9
Process Improvement
Process Improvement
3.2%
3.2%
10
10
Infrastructure
Infrastructure
2.8%
2.8%
11
11
Business Units
Business Units
2.7%
2.7%
12
12
Oversight
Oversight
2.4%
2.4%
13
13
Analytics
Analytics
2.2%
2.2%
14
14
Architecture
Architecture
2.2%
2.2%
15
15
Business Development
Business Development
2%
2%
16
16
HR
HR
2%
2%
17
17
Logistics
Logistics
1.7%
1.7%
18
18
Cost Savings
Cost Savings
1.6%
1.6%
19
19
Direct Reports
Direct Reports
1.5%
1.5%
20
20
Healthcare
Healthcare
1.5%
1.5%
21
21
Risk Management
Risk Management
1.4%
1.4%
22
22
Management System
Management System
1.4%
1.4%
23
23
ERP
ERP
1.2%
1.2%
24
24
Key Performance Indicators
Key Performance Indicators
1.1%
1.1%
25
25
CRM
CRM
1.1%
1.1%
26
26
Due Diligence
Due Diligence
1.1%
1.1%
27
27
SOX
SOX
1.1%
1.1%
28
28
Performance Management
Performance Management
1%
1%
29
29
PMO
PMO
1%
1%
30
30
ROI
ROI
1%
1%
31
31
RFP
RFP
0.9%
0.9%
32
32
Internal Controls
Internal Controls
0.9%
0.9%
33
33
Real Estate
Real Estate
0.9%
0.9%
34
34
R
R
0.9%
0.9%
35
35
QA
QA
0.9%
0.9%
36
36
Executive Management
Executive Management
0.9%
0.9%
37
37
Annual Budget
Annual Budget
0.8%
0.8%
38
38
Sigma
Sigma
0.8%
0.8%
39
39
SQL
SQL
0.8%
0.8%
40
40
Information Technology
Information Technology
0.8%
0.8%
41
41
Technical Support
Technical Support
0.7%
0.7%
42
42
Staff Members
Staff Members
0.7%
0.7%
43
43
Business Partners
Business Partners
0.6%
0.6%
44
44
KPI
KPI
0.6%
0.6%
45
45
Revenue Growth
Revenue Growth
0.6%
0.6%
46
46
SLA
SLA
0.6%
0.6%
47
47
FDA
FDA
0.6%
0.6%
48
48
Client Relationships
Client Relationships
0.6%
0.6%
49
49
Peoplesoft
Peoplesoft
0.6%
0.6%
50
50
BI
BI
0.6%
0.6%

141,728 Senior Manager Jobs

Where do you want to work?