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Top 50 Senior Manager Skills

Below we've compiled a list of the most important skills for a Senior Manager. We ranked the top skills based on the percentage of Senior Manager resumes they appeared on. For example, 8.3% of Senior Manager resumes contained Strategic Plan as a skill. Let's find out what skills a Senior Manager actually needs in order to be successful in the workplace.

These Are The Most Important Skills For A Senior Manager

1. Strategic Plan
demand arrow
high Demand
Here's how Strategic Plan is used in Senior Manager jobs:
  • Provided senior-level financial support in areas of strategic planning and forecasting for all corporate owned stores and Corporate Operations.
  • Teamed with executive management of client companies to formulate and implement portfolio and business unit strategic plans.
  • Coordinated change control activities for strategic planning and human capital implementation initiatives.
  • Planned and executed 2014 strategic planning process for merchandising SVP, including insights to guide decisions and format of strategy session.
  • Worked with Directors of various departments to prioritize initiatives and ensure their objectives are aligned with the overall Firm-wide strategic plan.
  • Led team to advance Michigan's strategic plan, culminating in a statewide strategy for leveraging arts and economic development.
  • Devised the M&A and strategic planning model for a $2B food distribution company.
  • Delivered strategic planning for implementation of ITIL compliant service catalog of IT services and assets.
  • Developed and implemented annual strategic plans for $1B Disney Junior toy business.
  • Manage the development of budget, forecast, strategic plan and KPI reporting.
  • Created a Strategic Plan for market expansion, reducing CapEx by 25%.
  • Perform budget planning, coordination and strategic planning for the Massachusetts facilities.
  • Assisted in writing strategic plans and developed change management strategies.
  • Managed strategic planning activities for $200 million division.
  • Anchored STRAP (strategic plan) development for 2009-14..
  • Managed engagement team in developing comprehensive strategic plan for Flagstar, a $2.5 Billion Multi-Divisional Consumer Services Company.
  • Managed 10 senior consultants through coaching and mentoring on process mapping, change management and strategic planning for client contract deliverables.
  • Championed role as on-site program manager overseeing IT security contract management, critical systems management, compliance, and strategic planning.
  • Provide financial analysis around key strategic plans, revenue management, pre-implementation ROE models, and post implementation ROE models.
  • Received outstanding client evaluation including several participants commenting "this was the best strategic plan that we have ever created."

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281 Strategic Plan Jobs

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2. Financial Statements
demand arrow
high Demand
Here's how Financial Statements is used in Senior Manager jobs:
  • Create full range of financial statements manually for individual limited liability companies to support consolidated reporting and quarterly management reporting.
  • Supported business decisions by analyzing financial statements of newly acquired companies and developing profitability models for potential principal opportunities.
  • Worked closely with counterparts in corporate finance division to create company-wide financial statements, budgets and forecasts.
  • Collaborated with internal and external auditors to ensure timely preparation of financial statements and completion of audits.
  • Provided financial statements carve-out services to multinational companies, including Pfizer and GE.
  • Prepare attested financial statements for corporations, and partnerships.
  • Collaborate with Corporate Controller's group and external auditors in evaluating internal audit results and impact on US GAAP financial statements.
  • Planned, coordinated, and performed audits, reviews and compilations for preparation of financial statements and tax returns.
  • Work with the onshore financial reporting team to address any changes to the financial statements accurately and efficiently.
  • Keep updated and informed of regulatory and procedural changes that may affect the preparation of financial statements.
  • Generate financial statements to create a watch list accounts from different banks associate with EBC.
  • Managed all aspects of business planning, sales, financial statements and reports.
  • Reviewed work papers and financial statements to meet firms quality control requirements.
  • Advised owners in preparation of personal financial statements and income tax returns.
  • Compiled interim & annual financial statements for most types of business clients.
  • Experience with preparation of GAAP/IFRS financial statements as related to hedge funds.
  • Prepared financial statements for business clients in accordance with US GAAP standards.
  • Prepared GAAP/SEC financial statements and statutory statements for a NYSE insurance company.
  • Prepared GAAP and statutory financial statements for health insurance companies (e.g.
  • Prepared and audited client financial statements in accordance with U.S. Generally Accepted Auditing Standards ("GAAS").

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135 Financial Statements Jobs

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3. Business Development
demand arrow
high Demand
Here's how Business Development is used in Senior Manager jobs:
  • Account Management/ Marketing/Business Development: --Developed key relationships in organization through work on projects & opportunities to provide additional services
  • On-Boarded new Dealer Partners, performed business development training, company orientation, solution and Sales strategy development.
  • Drive business development by researching and processing inventory purchases as well as managing customer accounts.
  • Managed Business Development and Project Management Team to assure profitability and high customer satisfaction.
  • Coordinate pricing strategy with business development team to maximize opportunity financial outcome.
  • Participated in business development activities creating an ASP managed service offering.
  • Designed business development processes and operating model to support strategic goals.
  • Research new opportunities created by Business Development.
  • Provide support for new business development proposals.
  • Assisted dealer channel with business development.
  • Project management, account management, field operations, and business development for air quality research projects and website development.
  • Key member of Hitachi Consulting leadership team, driving business development, sales, and acquisition of new clients.
  • Led business development efforts, managed large-scale projects, and achieved business case targets.
  • Worked with NCCN on business development, marketing projects, and dossier submission.
  • Acted in a business development role focusing on Tier-1 Automotive Suppliers.
  • Joined Nokia with the agenda of new device business development.
  • Develop and strengthen creative/collaborative/strategic Innovation team relationships with marketing, inline design, development, sales and new business development units.
  • Represented Good for mobile commerce business development, Motorola Early Stage Accelerator Program.
  • Managed the IT/Communications/Logistic sectors of major business development efforts.
  • Manage the project management and business development team, and federal service delivery for the World Wide Security Services Practice.

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2,540 Business Development Jobs

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4. Ensure Compliance
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high Demand
Here's how Ensure Compliance is used in Senior Manager jobs:
  • Develop Operating Standards supported by standard operating procedures to ensure compliance and streamline activities.
  • Reviewed procedures to ensure compliance with service level agreements and organizational benchmarks.
  • Perform regulatory function company-wide to ensure compliance with governing agencies.
  • Manage daily activities to ensure compliance with M&P's, State and Federal laws and franchise agreements.
  • Created and implemented multiple policies and procedures to ensure compliance with various local, state, and federal laws.
  • Work with Global Revenue Recognition team for monthly revenue recognition from software deferral account to ensure compliance with GAAP.
  • Created system to enable department heads to easily monitor budgets to ensure compliance with federal and state regulations.
  • Established Production / Inventory control programs to monitor work order progress to ensure compliance to contractual agreements.
  • Develop team member's skills, facilitate goal achievement, and ensure compliance with policies and procedures.
  • Reviewed 10-K and 10-Q filings and provide comments to clients to ensure compliance with regulatory requirements.
  • Developed and implemented new international sourcing procedure to ensure compliance with U.S. Foreign Corrupt Practices Act.
  • Managed budget to ensure compliance with established parameters, while working to reduce bottom-line expenses.
  • Develop and manage departmental budgets; ensure compliance and address variances and other budgets concerns.
  • Develop and implement strategies to ensure compliance and drive improvement of EHS performance.
  • Conduct site reviews to ensure compliance with policies and procedures.
  • Visit stores to ensure compliance with company policies and procedures.
  • Track and monitor processes and procedures necessary to ensure compliance.
  • Worked extensively with ERISA attorney to ensure compliance.
  • Conducted compliance audit to ensure compliance with ERISA, ACA, FLSA, ADA, COBRA and HIPPA.
  • Utilized automated controls to ensure compliance thru the release management processes.

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659 Ensure Compliance Jobs

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5. Procedures
demand arrow
high Demand
Here's how Procedures is used in Senior Manager jobs:
  • Developed and implemented management policies and procedures on Maintenance/Supply Tracking System and the site's Administration database.
  • Monitor compliance to operational, safety, or inventory control procedures, including physical security standards.
  • Created screening procedures for exceptional customers and the handling of hazardous materials/articles.
  • Resolved customer complaints and answered customers' questions regarding policies and procedures.
  • Developed operating instructions, and implemented quality management procedures and systems.
  • Established Out-of-Tolerance procedures to ensure investigations of cause and process impact.
  • Monitor and review paperwork procedures and systems to prevent error-related shortages.
  • Created and modified procedures that increased productivity within the department.
  • Functioned as subject matter expert in data review procedures and trained and provided guidance in topic to project teams and individuals.
  • Maintained expenses below budget through accurate planning, waste reduction, purchasing, a cost effective operating procedures.
  • Designed and reviewed benefit plan controls and procedures, and implemented these procedures on behalf of clients.
  • Developed operational procedures leading to $135M in recoveries and 25% reduction of non-pay.
  • Follow the Bureau of Human Services regulations and company procedures and policies.
  • Assist in admission and discharge procedures.
  • Maintained compliance with Government regulations, protocols, directives, standard operating procedures and internal instructions.
  • Recognized expert in Apheresis platelet and plasma exchange procedures.
  • Coordinate new internal strategic procedures activities: Develop new procedures, review and restructure and approve existing ones.
  • Authored the Vendor Selection and Site Budget Development Standard Operating Procedures (SOPs).
  • Managed international and US peer-to-peer surgeon cadaveric and surgical trainings of high priority procedures with vanguard products.
  • Defined requirements and template for writing Equipment Operating Procedures (EOPs), and have reviewed/co-authored over 80 EOPs.

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7,371 Procedures Jobs

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6. Project Management
demand arrow
high Demand
Here's how Project Management is used in Senior Manager jobs:
  • Negotiated package deal eliminating internal project management and leveraging limited resources by developing turnkey program to support the BMW F25 program.
  • Included project management, micro-site development, marketing materials creation and training curriculum design.
  • Project management to enhance production volume and product quality development.
  • Provide resource management, project management and direction.
  • Provided HRIS strategy, direction, and support for HR information, including project management, requirements definition, and implementation.
  • Established routine meetings with property and project management teams to ensure goals and objectives to align with corporate playbook.
  • Research, develop, manage, implement, and coordinate project management standards, best practices, and tools.
  • Program and Engineering Management - Agile (Scrum) project management, large Engineering team setup and management.
  • Provided project management for initiatives in the consumer lending area of a large bank in New York.
  • Performed multiple USD upgrade projects: Performed Program and Project Management for the R11 BAE project.
  • Direct responsibility for resource planning, staff development, and project management to meet deadlines.
  • Evaluated hired, trained and counseled staff for project management and client implementation teams.
  • Designed and established the center of excellence for Agile Project Management at Private Brands.
  • Studied for and passed Professional Project Management (PMP) Certification.
  • Led a project management team of 15 employees and contractors.
  • Provided analysis, project management, and strategy services.
  • Project Management accountability for budgeting, staffing, engagement deliverables, client relations, personnel management and achieving completion deadlines.
  • Provided direct project management for local team of 12-15 multi-disipline engineers.
  • Managed the entire project management lifecycle.
  • Project Management | Software Development Lifecycle | Proposal Management Project manager sought out to salvage underperforming projects.

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7,002 Project Management Jobs

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7. Customer Service
demand arrow
high Demand
Here's how Customer Service is used in Senior Manager jobs:
  • Directed sourcing, production planning, shipping/receiving, inventory management and customer service for a lean manufacturing facility.
  • Provide senior leadership role in Customer Services and cross-functional teams to drive service delivery and/or product improvements.
  • Contributed to increasing customer service by assisting in execution of aggressive sales plans.
  • Researched and resolved complex or escalated issues from customer service specialists.
  • Promoted to Corporate Structure overseeing strategy for national online customer service.
  • Designed transportation management systems that improved customer service while reducing cost.
  • Managed 3,000-member Network Registration Services and Customer Service staff.
  • Generated repeat business through exceptional customer service.
  • Interviewed, hired and trained sales staff to promote a high level of customer service and maintain overall product image.
  • Created long term, large scale cross functional transportation projects that significantly reduced costs and improved customer service.
  • Marketed and educated the Allstate Agent on customer service processes and Ease of Doing Business strategy.
  • Power awards, with customer service and online support consistently earning top scores in industry.
  • Earned exceptional ratings and feedback by clients on meeting by complying with customer service satisfaction.
  • Solicited sales before product was published, and provided price quotes and customer service.
  • Trained staff to enhance customer service and increase profits via suggestive selling.
  • Defined and administered consistent customer service standards, policies, and procedures.
  • Conducted change management/customer service training for 100+ global account teams.
  • Partner with Operations, Underwriting, Compliance and Pricing to ensure great customer Service and high quality originations.
  • Managed a team of 75 financial consultants, Heavy customer service,: Licensed life insurance agent.
  • Earned #1 Customer Service honors multiple times for being best overall in district.

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5,914 Customer Service Jobs

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8. Audit
demand arrow
high Demand
Here's how Audit is used in Senior Manager jobs:
  • Supported Project Management Office during annual internal, external and industry audits.
  • Work with Audit methodology team for technology integration and training.
  • Developed corporate audit program for suppliers.
  • Teamed with Information Technology Division Vice - President to complete integration of audit system software resulting in saving over $5M.
  • Provide audit liaison support for examination and audits (review and track samples as part of audits and examinations).
  • Support FORSCOM with the developing and maintaining audit readiness documents (FORSCOM's audit readiness job-aids and SOP's).
  • Manage internal audit reporting and metrics for various management routines, audit committee and consolidated issue and action tracking.
  • Provide Balance Sheet and P&L analysis on a monthly and annual basis for reporting and audit requirements.
  • Liaised with external auditors (KMPG) for independent attestation to on internal control for SEC reporting purposes.
  • Audited 4 Stainless Steel Tank manufacturers to determine the most appropriate tank supplier for the expansion project.
  • Worked in IT Audit team as senior manager for application audits for security clearance and settlement applications.
  • Contributed to a successful MHRA Audit of Phase II clinical trial with no critical findings.
  • Interact with regulators and external auditors, including audit committee, SEC, bank examiners.
  • Performed system updates and implemented system audits to improve the quality of the data.
  • Planned, executed and communicate the results of several audits to Senior Management/Board.
  • Audited contracts, business system applications, revenue performance and records.
  • Saved $1m annually on audit/consulting cost.
  • Work with auditors to design automated controls.
  • Audited supplier sites in China.
  • Provide support to effectively integrate efforts toward meeting auditability goals and improve effective use of limited resources to Army priorities.

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2,077 Audit Jobs

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9. Portfolio
demand arrow
high Demand
Here's how Portfolio is used in Senior Manager jobs:
  • Performed system gap analysis and platform recommendation for GE Money Australia's account receivables mortgage portfolio.
  • Provided project portfolio management services including project initiation, project performance monitoring and tollgate facilitation.
  • Manage short, medium and long-term investment portfolios including performance reporting and appropriate accounting.
  • Mandated to build and grow consulting practice; carry out business development, project portfolio management, and C-level client relations.
  • Credit Cards: With the Credit Card manager, coordinated all aspects of a $95MM portfolio with 40,000 cards issued.
  • Recommended 100% underwriting on consumer loans acquired from third party issuer based on analyzing performance of loan portfolio.
  • Reconciled client trade portfolios to ensure accurate number of deals, mark-to-market valuations, and upfront collateral requirements.
  • Reviewed pricing for the interest rate derivative portfolios that encompass over 2,000 positions and prepare monthly mark review.
  • Led new product launch of mortgage portfolio for Japan business from business requirements gathering through go Live.
  • Underwrite all loan extensions, modifications and periodic risk grade reviews for an assigned portfolio of loans.
  • Facilitated the Demand Management / portfolio prioritization process with the Investment Review Board.
  • Delivered portfolio of 100 projects for 200K hours, $100M budget.
  • Managed foreign exchange and local currency strategies for GSIF's debt portfolio.
  • Managed a portfolio of a dozen underwriting companies.
  • Conduct risk management reviews and monitor accuracy of client portfolios to establish compliance with loan approval conditions.
  • Reprioritized product portfolio and reorganized sales management.
  • Manage real estate portfolio of distressed Section 42 Tax Credit (LIHTC) investments for a national tax credit syndicator.
  • Conduct portfolio optimization research, which helps redefine the product roadmap, channel strategy, and pricing strategy, etc.
  • Key Accomplishments: Managed a portfolio of clients with an annual fee base of over $3 million.
  • Managed a US$ 75M proprietary Brazilian corporate Eurobond Portfolio Desk generated gross P/L of $10M

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2,805 Portfolio Jobs

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10. Process Improvement
demand arrow
high Demand
Here's how Process Improvement is used in Senior Manager jobs:
  • Conducted periodic process and control review of the risk operations aspects of energy procurement activities for monitoring and process improvement.
  • Focused efforts on process improvements to eliminate unnecessary and non-value-add contacts as well as efficiency improvements.
  • Sponsored departmental cross team process improvement projects for Project Accounting, Change Management and Incident Management.
  • Champion and educate the organization on resource management and process improvement.
  • Created metrics against change management to identify future process improvement needs.
  • Develop and maintain standard operating procedures and process improvement guidelines.
  • Spearheaded process improvements to achieve repeatable success
  • Identified automation and process improvements opportunities.
  • Team development and process improvement.
  • Manage a portfolio of process improvement initiatives to deliver over $2.5 million in realized benefits.
  • Led projects and quality improvement teams of internal and external resources for process improvement.
  • Created a national service line and trained 300 consultants in business process improvement.
  • Managed strategic programs and made process improvements that optimized key AGS Finance processes.
  • Projected $2M in process improvements by improving and reducing process steps.
  • Led quality and process improvement efforts resulting in restructured arms-length work relationships with Verizon affiliates Billing and contracting audit.
  • Managed team of 23 multi-disciplined engineers responsible for product and process improvements as well as facility improvements.
  • Directed corporate process improvement initiatives utilizing Six-Sigma Transactional techniques and leveraging cross-functional teams.
  • KEY ACHIEVEMENTS Achieved a 95% reduction in application defects by implementing process improvements and software development best practices.
  • Identified inefficiencies and made recommendations for process improvements to HR and IT departments.
  • Minimize project lead time thru process improvement, resource management and reuse.

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1,179 Process Improvement Jobs

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11. Infrastructure
demand arrow
high Demand
Here's how Infrastructure is used in Senior Manager jobs:
  • Performed ongoing infrastructure evaluations, Q.A., managed and identified life cycle replacement of critical assets, budget preparation and administration.
  • Directed multiple IT operation teams supporting regional federal customers by supplying infrastructure, applications development and IT security management support services.
  • Managed troubleshooting cases where solutions needed to be delivered into a complex network infrastructure and complicated political environment.
  • Developed a strategic program supporting infrastructure architecture for both E-commerce and ERP business.
  • Handled the solution infrastructure setup and administration.
  • Initiated the program for the Enterprise Infrastructure Architecture business unit and directed the efforts of the supporting training team.
  • Initiated project defining the strategic direction for business and course development for ORACLE under the Enterprise Infrastructure Architecture program.
  • Mediated escalations of application and infrastructure issues to resolution, from the VP level down to junior engineers.
  • Managed automated deployment of multiple environments using Amazon services and the tenets of infrastructure as code.
  • Delivered all components of the infrastructure program on-budget and on-time.
  • Completed the ERP System Foundation and SAP BASIS infrastructure training.
  • Led in developing the necessary infrastructure at J.D.
  • Directed planning and implementation of technology integrations, architecture and infrastructure design, as well as strategy and management initiatives.
  • Completed re-do of entire infrastructure from connectivity to systems leveraging converged infrastructure/private cloud technologies (Vblock, VPLEX).
  • Managed local development team and architected the web infrastructure for both domestic and global environments.
  • Provided daily leadership and guidance to Network, Telco, Storage and Endpoint Support Teams within the Infrastructure and Operations Group.
  • Lead Staffing and financials for infrastructure, application upgrades, business logic and testing work streams.
  • Project manager to implement and deploy ATT Wireless new 3G billing and Mediation infrastructure from scratch.
  • people, infrastructure, financial, information) and coordinate with client as necessary to support the individual project objectives.
  • Upgraded/standardized new client infrastructure) Maintaining daily documentation on Calls Created weekly Helpdesk Call statistics and presented to Management.

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2,894 Infrastructure Jobs

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12. Business Units
demand arrow
high Demand
Here's how Business Units is used in Senior Manager jobs:
  • Redesigned training program to appropriately target affected and authorized personnel across all business units and provide computer-based options for delivery.
  • Conducted procedural and specialized export controls training to all Lockheed Martin Space Systems company business units.
  • Served as architect to lead and implement integration of business units into talent acquisition system.
  • Controlled management reporting for retail segment consisting of several business units.
  • Coordinate standardization and implementation of processes across multiple business units.
  • Developed business relations with business units and functions.
  • Provide technical consultations to ensure timely completion of the program and identify key risk weaknesses for individual teams and business units.
  • Presented QA topics and quality issues to colleagues, R&D business units, and Executive/Senior Leadership.
  • Prepared detailed documentation for accounts receivables business units to initialize the transfer of work to an offshore vendor.
  • Led PMO which oversaw the divestiture of Delphi from General Motors working across 16 impacted business units.
  • Designed risk-based audit programs of financial, operational, tax and compliance audits for 10 business units.
  • Led learning solution projects for business units across multiple business units for Fortune #1 retailer.
  • Identified short and long-term real estate needs through data analysis and partnership with business units.
  • Worked with other business units to expand and integrate services offered at on-site pharmacy locations.
  • Lead and participated in month-end meetings with business units to discuss financial results.
  • Develop monthly and quarterly dashboards that illustrate key metrics for various business units.
  • Designed a control self-assessment program that was mandatory for all business units.
  • Analyze, streamline and change management for various client business units.
  • Manage 7 full-time employees deployed in the business units.
  • Lead cross-functional partnership between business units and technology to create the strategy, development plan and roadmap.

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443 Business Units Jobs

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13. Business Process
demand arrow
high Demand
Here's how Business Process is used in Senior Manager jobs:
  • Provide support to standardize business process across FORSCOM commands by training people in all Financial Management operating environments.
  • Led three functional areas: service delivery management, business process management and contract management.
  • Conducted business process modeling, generating relevant scenarios for the technology functionality testing team.
  • Developed, implemented and managed business processes relating to customer and partner relations.
  • Designed new business processes to support implementation of centralized invoice processing.
  • Negotiated organizational structures, roles, responsibilities, and business processes.
  • Implemented processes to ensure continuous Operational and Business processes improvements.
  • Redefined business processes, expectations, and pipeline management.
  • Analyzed existing pricing processes and best practices devised and executed a change program garnering quick wins fueled by business process changes.
  • Designed, documented business processes, identified and tested key controls, analyzed gaps and lead in remediation efforts.
  • Integrate business processes exploiting the capability of SAP to deliver cross process benefits for multiple clients.
  • Consulted on development of the Army Reserve Command's Business Process Management System.
  • Expand the knowledge and use of continuous improvement methodologies to improve business processes.
  • Refined business process and improved quarterly release cycle execution by 15%.
  • Provided a list of impacted systems and business processes.
  • Restructure and streamline business process flows.
  • Developed and authored Procurement Business Process Scenarios for custom Purchase Requisition Workflow Approval notification program.
  • Managed internal transitions of business processes and services to other U.S. and Canadian sites within defined timelines.
  • Developed and conducted user training prior to go-live focused on Siebel functionality and the new business processes.
  • Configured and implemented Siebel MidMarket 2000 for 75 users to support the new business processes.

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365 Business Process Jobs

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14. Oversight
demand arrow
high Demand
Here's how Oversight is used in Senior Manager jobs:
  • Managed company-wide Energy Procurement Risk Policy to provide governance and oversight to critical initiatives and daily operations over energy procurement activities.
  • Managed the validation activities associated with expansion of both manufacturing and laboratory facilities, while maintaining oversight of calibration activities.
  • Provide oversight and leaderships to project teams within client organizations to eliminate non-value-added processes.
  • Provided oversight for the implementation of an investigation case management system.
  • Provided oversight in the development of an organization-wide awareness video.
  • Provided oversight on the $4B acquired company and prepared plants valuation, which redefined the investment strategy in this company.
  • Provided program oversight and hands-on assistance in terms of overall scope, cost, and schedule management for shared services.
  • Managed and motivated upwards of 5 Manager-level employees to deliver guidance, oversight and career development to their direct reports.
  • Lead project to centralize oversight of non-U.S. benefit programs in Canada, Mexico, Germany, China and Australia.
  • Focused on the oversight and achievement of the guest experience and financial goals associated with all business operations.
  • Program management oversight for many highly visible customers with PS involvement after launch.
  • Managed and provided oversight of various incentive, deferred and other payment processes.
  • Lead new store openings and oversight of 15 Western and Mid-West locations.
  • Provided performance oversight and new product training for 25 client-acquisition programs.
  • Provided direction and oversight for 2 managers leading the separate teams.
  • Develop and/or provide oversight to support groups in the community.
  • Provided budget and vendor oversight for key supporting consultants.
  • Led multiple teams comprising two-three seniors in executing loan-servicing and seller/servicer oversight audits.
  • Included oversight of all officer, noncommissioned officer and civilian efficiency reports.
  • project status, initiatives, and SLA status to the hospital management oversight committee.

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213 Oversight Jobs

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15. Analytics
demand arrow
average Demand
Here's how Analytics is used in Senior Manager jobs:
  • Delivered new forecasting, analytics, reporting, and visualization capabilities to the Revenue Management business stakeholders.
  • Skilled at identifying opportunities for improvement and driving change through analytics and business analyses.
  • Crafted and implemented user-controlled web and mobile experiences from user feedback and analytics.
  • Launched Analytics department for new Learning and Performance organization training and talent management.
  • Managed data mining, migration and analytics for pharmaceutical and financial industries.
  • Provided insights from social media and digital analytics to drive strategic recommendations.
  • Evaluated and refined firm analytics and profitability metrics.
  • Managed digital analytics for Ultimate Rewards.
  • Provided strategic selling solutions in four primary areas: Category Management, Sales Planning, Sales Analytics, and Sales Communication
  • Initiated a product pricing analytics process and provided subject matter expertise for standard, non-standard, and special pricing schedules.
  • Track and analyze various web store performance metrics using Google Analytics and make recommendations to executives to optimize store performance.
  • Interpreted website analytics and presented monthly reporting to the Senior Leadership Team.
  • Managed and produced reporting/analytics package weekly for AT&T.
  • Risk Analytics and Forensic Technology Consulting Introduced data mining procedures in banking engagements (Compliance).
  • Designed Microsoft BI demo solutions: Analytics for Twitter/Facebook/LinkedIn and Calendar Analytics.
  • Provide research documentation and transactional analytics to support SAR/no SAR review.
  • Maintained S&P/Case-Shiller Home Price Indices monthly publication, prepared analytics and wrote monthly Press Releases.
  • Implemented Web analytics via Omniture to measure, track, and demonstrate performance metrics.
  • Specialized experience with xPAAS, rules engine, business process, messaging and analytics.
  • Co-lectured 1-day course "R for Analytics" with case studies in credit scoring and fraud detection.

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1,537 Analytics Jobs

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16. Architecture
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average Demand
Here's how Architecture is used in Senior Manager jobs:
  • Developed information architecture models using Erwin and performed data mapping and profiling activities to address integration with existing non web-based systems.
  • Work independently to evaluate a customer's web architecture and deliver the appropriate integration solution.
  • Created Architecture plan for implementation of application and comparison between different SpringSource technologies i.e.
  • Provided business strategies including offshore outsourcing and recommendations for internet architecture with backup/recovery capabilities.
  • Developed data architecture design to enable analysts to perform targeted customer analysis.
  • Managed architecture, design, development and implementation of FPGA-related software.
  • Developed GT's LEAN Transformation and Business Architecture go-to-market methodologies.
  • Defined Operational Support System components and security architecture.
  • Improved IS cost reduction by defining and simplifying the SAP Architecture Landscape from dual system landscape to a single SAP Landscape.
  • Supported CDC Enterprise Architecture strategies guided and educated COTPER in leveraging common platforms and applications defined as standard across CDC.
  • Advocated for and provided support for implementation programs to comply with BCBS239, CCAR readiness and reporting architecture streamlining.
  • Articulated the optimal software architecture, performance, and software design to the on-site and off-shore teams.
  • Created Software Architecture analysis for a large financial services firm.
  • Worked with team to create a vision of the Enterprise Architecture
  • Project Phase included interfacing with Design architecture, RTL team.
  • Identified several opportunities for improvement in data architecture standards, best practices and guidelines and made necessary recommendations.
  • Developed The World Bank's business architecture re-design methodology Integrated Theory of Constraints and LSS methodologies for the Naval Munitions Command.
  • Propagated adoption of standards, best practices Managed the e-commerce Database and BI Data Architecture teams.
  • Trained in SAP enterprise architecture and material workflow for new products.
  • Managed three system architecture and algorithm design engineers; Group duties included: 1.

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17. HR
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average Demand
Here's how HR is used in Senior Manager jobs:
  • Developed messages and concept for partnership through working directly with multiple internal departments.
  • Assisted in the setup, opening, staff recruitment, and training of twelve new locations throughout the West Coast Region.
  • Serve as the primary point of contact for complex and medically/socially difficult members through Boots on Ground (BOG).
  • Created and delivered client management reports on key initiatives, metrics, opportunities and threats to the executive team.
  • Plan department activities: Through regular and variance reports; provide guidelines and follow through for actions and assessments.
  • Managed and acted as primary liaison for boards of directors of three organizations, constituting over fifty members.
  • Completed an assessment of all Texas & Oklahoma Market HR policies and identified inconsistent practices across all markets.
  • Achieved the Senior Management Award three years consecutively of the three years promoted to fill the position.
  • Drive goal achievement, performance management, and personal development of direct report through strong leadership.
  • Managed hotel asset reviews and valuations for the RTC in bulk asset transactions throughout the country.
  • Assist FORSCOM to ensure automated Internal Controls systems are implemented throughout the FM environment.
  • Led the estimation, design and delivery of applications through multiple phases of projects.
  • Led team of three to achieve complex administrative and financial goals.
  • Defined and delivered colocation solutions and added value beyond high availability to leverage disaster recovery opportunities via synchronous and asynchronous technologies.
  • Improved sales enablement through training and web-based tools to ID opportunities, enhance network capabilities and promote products.
  • Managed approximately [ ] book of business through all aspects of tax compliance and consulting projects.
  • Managed team through change acceptance process during Oracle's acquisition of Sun Microsystems.
  • Coordinated internship program average six per semester (three Japanese interns).
  • Established Equipment Change Request and Periodic Evaluation/Requalification procedures to maintain qualified equipment systems in their qualified state throughout their lifecycle.
  • Manage payroll reports Create and manage inventory and supply ordering processes Create and manage staff schedules across three departments.

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3,654 HR Jobs

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18. Payroll
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average Demand
Here's how Payroll is used in Senior Manager jobs:
  • Monitored budgets and payroll records, and reviewed financial transactions to ensure that expenditures were authorized and budgeted.
  • Processed payroll, invoices for customers, and vendors to ensure accuracy of pricing, payments, and inventory management.
  • Managed the administration, accounting, compliance, payroll, human resources, health plan and telecommunications for the Division.
  • Managed and directed the disbursements for large environmental education non-profit in all areas of accounts payable, purchasing and payroll.
  • Use Microsoft Excel and other programs (Rosalind) to audit Car Managers log sheets for payroll.
  • Achieved quantifiable performances; Sales, profit, margin, payroll, inventory shortage and operational assessments.
  • Review and preparation of payroll, sales, corporate, partnership, fiduciary and personal tax returns.
  • Administered payroll for 85 staff, and conducted weekly group dining & special event meetings.
  • Manage all areas of Payroll, Accounts Payable, and Purchasing using Lawson Software.
  • Upgraded ADP system into corporate main portal for HR, Payroll and time management.
  • Performed various financial activities such as cash handling, deposit preparation, and payroll.
  • Manage outbound sales forecasting, invoicing, purchasing, payroll, and inventory.
  • Hired Payroll Company and the company that provide background checks for employees.
  • Monitored operators' payroll and dispense their paychecks according to union contract.
  • Run reports, budgets, paperwork, including payroll and deposit.
  • Processed hourly employee s payroll accurately on the weekly basis.
  • Regulated payroll of both locations including all revenue and expenses.
  • Scheduled and controlled payroll to meet budget consistently.
  • Completed of NRA's and payroll returns.
  • Cross trained most employees to handle adversity like low payroll weeks and sick calls.

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2,537 Payroll Jobs

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19. Logistics
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average Demand
Here's how Logistics is used in Senior Manager jobs:
  • Coordinated complex travel schedules, accommodations and trip logistics for candidates and executives.
  • Accelerate clinical development programs by managing documents and site logistics.
  • Developed content & managed all logistics for specialized Fellows meetings.
  • Increased the customer on-time completion rate from 68% to 98% utilizing SAP for logistics and supply chain needs.
  • Market team lead for Stand Up To Cancer viewing party, responsible for promotion, party attendance & venue logistics.
  • Managed $300 Million in annual spend including Materials, Parts, Services, Inventory and Logistics.
  • Provided HR leadership for North American Transportation and Logistics Engineering - 160 employees across 5 locations.
  • Decreased international logistics expenses by 16% by bidding out and negotiating better rates and terms.
  • Coordinated all aspects from logistics, human resources, operations requirements, and legal authorities.
  • Hired 1 vehicle coordinator to manage arrangements and vehicle logistics to fleet management companies.
  • Managed third party vendors including logistics vendors like USPS, UPS and FedEx.
  • Coordinate logistics, product transfer and finance costing activities.
  • Coordinate logistics for deliveries, shipping to 50 states.
  • Serve as Logistics Manager for FEMA Emergency Response Team.
  • Established training schedules; course logistics.
  • Utilize industry/logistics best practice to identify new and/or unique programs to differentiate Samsung in the marketplace and drive customer satisfaction.
  • Developed the Supply Business process IT system in SAP and Implemented them Trained the BJC logistics staff for the Lean Implementation.
  • Key advisor to District Executives for all activities in operations, maintenance, logistics and customer service.
  • Managed team of 45 implementing financials, order management, logistics and manufacturing.
  • Key contributor in generating, developing and managing logistics for $5M in multi-year corporate marketing and promotional sponsorships.

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1,359 Logistics Jobs

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20. Direct Reports
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average Demand
Here's how Direct Reports is used in Senior Manager jobs:
  • Mentored, motivated and developed direct reports and peers facilitating individual growth and team success.
  • Led up to 20 direct reports for revenue recovery division servicing over 12 thousand providers with revenues over $900M.
  • Provide career development support to four direct reports (two in Europe) and coaching to contracted audit staff.
  • Developed and maintained relationships with direct reports, customers, stakeholders, peers, partners, and suppliers.
  • Reported to: Director, Product Innovations; Direct Reports: 2 Project Coordinators and a Project Manager.
  • Coached and provided leadership and direction to five direct reports and indirect guidance to a 200-employee organization.
  • Managed 7 direct reports and worked closely with over 25 professionals in the region.
  • Lead and develop 750 direct/indirect reports from hourly associates to station Sr. Managers.
  • Selected, trained, provided development opportunities for, and championed direct reports.
  • Provided guidance to both direct and non-direct reports, including senior technical staff.
  • Managed the development of 2 direct reports; Customer Marketing and Field Operations Manager
  • Lead team of 6 direct reports, supporting Amazon's largest category.
  • Managed 7 direct reports and 150 vendors / partners globally.
  • Provided direction for creative teams and managed 4 direct reports.
  • Provided staff supervision and development for 20 direct reports.
  • Manage ten direct reports and four departments.
  • Direct reports - seven Solution Architects.
  • Manage and mentor direct reports.
  • Lead team of 18-32 employees with up to 5 direct reports.
  • Worked with NAVAIR sustainment team and reviewed trouble tickets for all modules of SAP; managed team of 8 direct reports.

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1,152 Direct Reports Jobs

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21. Healthcare
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average Demand
Here's how Healthcare is used in Senior Manager jobs:
  • Standardized control activity narratives for a more efficient annual review and update of documentation for Sarbanes-Oxley for not-for-profit healthcare entities.
  • Performed operational assessments, disease/demand management studies and assisted healthcare systems with evaluating managed care company contracts.
  • Developed solutions targeted at sales and marketing initiatives for several GE Healthcare products.
  • Provided scenario and sensitivity analysis on projected future financial performance of healthcare facilities.
  • Administered $45.6M Registration budget for this 953-bed, 4-hospital system, staffed by 800+ healthcare professionals, serving 100K patients/year.
  • Developed educational programs and materials for healthcare professionals and patients, plus served as clinical marketing manager for US Region.
  • Managed client relations and provided audit services to a variety clients primarily, healthcare, not-for-profit and governmental entities.
  • Prepared statutory filings with the State of Florida Department of Insurance and the Florida Agency for Healthcare Administration.
  • Develop, update and maintain standard response documents needed to respond to healthcare professionals questions on vaccines.
  • Developed customized responses for markets such as Education, Healthcare, and Legal.
  • Served as manager, analyst and technology consultant for FCG healthcare client engagements.
  • Lead design and development of S&P Healthcare Economic Index family.
  • Charged with correcting operational issues that negatively affected the cost of healthcare.
  • Directed and led a team of 30 healthcare audit subject-matter experts.
  • Established new accounts in healthcare, education and manufacturing markets.
  • Assisted in growing national market share in the healthcare sector.
  • Dedicated Professional: Led self-inspection program incorporating changes in healthcare policies and regulations resulting in 39 noncompliant areas identified and corrected.
  • Served healthcare clients which included hospitals, integrated delivery systems and insurers/managed care organizations .
  • Managed projects in Media & Entertainment, Utility, Retail, Telecom, Healthcare, Textile and Insurance domains.
  • Led revenue cycle vendor selection project at large healthcare system Led project teams of 2-5 junior consultants

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3,266 Healthcare Jobs

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22. Risk Management
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average Demand
Here's how Risk Management is used in Senior Manager jobs:
  • Managed company's overall risk management practice by instituting governance and risk management policies and improving planning and reporting practices.
  • Design & execute strategic risk management initiatives with leadership direction from Canadian Advisory Leaders and Global Advisory Risk Management.
  • Facilitate Project Owners/Managers with the Project methodologies, Resource planning, Risk management, Quality control and Reporting/Documentation.
  • Provided senior consultative risk management, regulatory and governance experience to address customer's safety and security needs.
  • Maintain and automate contract administration, certificates of insurance and company/subsidiary regulatory insurance and risk management.
  • Implemented departmental training program to ensure ongoing compliance with company's risk management policies initiatives.
  • Sponsored the redevelopment of Risk Management Reporting utilizing SAS Business Intelligence software.
  • Provide security and risk management, compliance program strategy and transformation assistance.
  • Assisted a $10 billion Pennsylvania bank implement a new Enterprise Risk Management framework and respond to multiple OCC consent orders.
  • Mentored 50 junior and middle level managers in leadership, procedural compliance, continuous improvement, and operational risk management.
  • Perform risk management, root cause analysis and change management ensuring compliance and systemic growth through transitions.
  • Created and implemented Steering Committee, Change and Risk Management and Root Cause Analysis.
  • Served as Risk Management Lead for the migration and consolidation of several warehouses.
  • Performed maintenance on existing OSHA, Risk Management, and Title VII policies.
  • Focused on financial risk management and monitoring trends within the industry.
  • Coordinate change and risk management as well as quality assurance testing.
  • Ensured Safety/Operational Risk Management Programs within the organization resulting in zero reportable accidents.
  • Developed and delivered training for all key players on new processes including the marketing, operations and risk management teams.
  • Head of risk management for the Levy restaurants at Sears Tower and Jake Melnicks Corner Tap.
  • Developed a regional audit scheduling utilizing ICH Q9-Quality Risk Management techniques and secured global quality leaders' endorsement.

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1,178 Risk Management Jobs

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23. Cost Savings
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average Demand
Here's how Cost Savings is used in Senior Manager jobs:
  • Managed the program budget and reported program cost information, identified additional cost savings to reduce overall program expenditures.
  • Improved process for new partner and contract negotiation resulting in 400K of cost savings and restored confidence in partner management organization.
  • Cost savings of $108K streamlined programming of scripts, removed branching requirements to support 2 codes; and simplified training.
  • Deployed custom POS queue management solution to 25+ Kmart Stores, which will help in projected cost savings of 3.2MM+.
  • Performed due diligence and consolidation of three acquisitions resulting in first year H&W cost savings of $1.7M.
  • Negotiated contract to consolidate all support under one consulting firm utilizing offshore resources - achieving 30% cost savings.
  • Recovered many multiple million dollar cost savings opportunities while achieving significant employee productivity savings (cost & time).
  • Resulted in increased control over purchasing and on-hand inventory management with an annual cost savings of 20%.
  • Reduced use of temporary resources by 50% daily, resulting in significant cost savings for the operation.
  • Negotiated new $350M armored car carrier agreement resulting in a combined $30M cost savings and avoidance.
  • Negotiated vendor contracts and assumed fiscal responsibility for client budgets (often providing cost savings).
  • Delivered cost savings of > $3.5 million annually by leveraging a management pricing mix.
  • Achieved cost savings of $400,000 through both benefit plan design and policy changes.
  • Implemented Cost Savings application, achieving 2M USD of direct savings per year.
  • Cost savings of %50 to 90% depending on development needs.
  • Manage transparencies improvement budget, capital plans, and cost savings goals.
  • Realized cost savings of $2.75M.
  • Identified annual cost savings opportunities of approximately $5M through the evaluation and prioritization of key operating initiatives.
  • Designed and assisted in business process re-engineering that helped family owned business client in overall cost savings of over $ 500K.
  • Reduced inventory by 45% Negotiated $2M in cost savings Implemented new ERP system

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88 Cost Savings Jobs

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24. ERP
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average Demand
Here's how ERP is used in Senior Manager jobs:
  • Develop an enterprise strategy for archiving sensitive data and causal integrity constraints gathered since 2003.
  • Managed supplier relationships for significant enterprise vendors that support Card technology operations.
  • Conducted daily briefings and organized PowerPoint presentations of personnel strength to Command.
  • Identified, analyzed and interpreted complex international customer requirements and/or proposals.
  • Managed internal control evaluation engagements of e-commerce enterprises.
  • Managed $8 million annual Special Operations enterprise, including operations, training and maintenance budget for underground demolitions and breaching.
  • Managed Complex Project delivery and Enterprise-wide Implementations - Started PMO to manage GIS projects and IT programs.
  • Lead IT governance, portfolio management, Enterprise Architecture, and customer engagement forums.
  • Supply chain specialty includes drop ship and EIO (enterprise inventory optimization).
  • Implemented ERP (SAP BI) at a municipal agency.
  • Provide assistance with MS PowerPoint and other presentation software 3.
  • Subject matter expert for divisions and enterprise projects.
  • Develop enterprise technology strategies and craft detailed technology roadmaps.
  • Led the analytical work, tool creation, and roll-out to our sales counterparts and account managers.
  • Instituted system that partnered new or underperforming employees with seasoned veterans to increase effectiveness of sales team.
  • Implemented a fully integrated Enterprise Resource Planning platform to connect all departments in process workflow.
  • Lead enterprise Governance, Risk and Compliance (eGRC) implementation for Internal Audit.
  • Worked with CDOs across the LOBs and regions to facilitate adoption of and alignment with enterprise data governance policy.
  • Maintain and monitor SCOM 2012 R2 Server, Designed and developed Orchestrator run books for Enterprise.
  • Oversee SOWs, enterprise agreements, handle RFIs, RFPs & RFQs.

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1,027 ERP Jobs

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25. Key Performance Indicators
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average Demand
Here's how Key Performance Indicators is used in Senior Manager jobs:
  • Develop strategic plans for corporate and client executives defining key performance indicators to meet business goals.
  • Developed key performance indicators to identify areas for improvement in vendor relations.
  • Achieved consensus, implemented plan and established clear key performance indicators.
  • Monitored and audited key performance indicators for internal and external audits.
  • Defined and tracked Key Performance Indicators for operational effectiveness.
  • Manage and monitor Key Performance Indicators to guarantee the Global Support team fulfills the demands of service level agreements with customers.
  • Created, tracked and measured all key performance indicators for inbound calls and email activity, to include reports on performance.
  • Identify, track and support key performance indicators which resulted in a 50% reduction in protocol review cycle time.
  • Developed metrics, key performance indicators, and other tools used for analyzing and reporting on financial and operational results.
  • Monitor for consistent adherence to Key Performance Indicators for case quality and turnaround time outlined in Service Level Agreement.
  • Review Key Performance Indicators used to measure team performance, customer satisfaction, and current trends affecting the department.
  • Implemented group wide dashboard to ensure key performance indicators (KPI's) to coincide with client objectives.
  • Prepare the key performance indicators of each division and discuss the targets in monthly meeting with top management.
  • Created key performance indicators for the various teams and implemented monitoring and reporting on those indicators.
  • Managed departmental cost, service metrics, key performance indicators (KPI) and service levels.
  • Assist management with the re-design of key performance indicators that conform to the latest company structure.
  • Created key performance indicators (KPI) shared with the Board of Directors quarterly.
  • Key performance indicators were reviewed and the performance of each other.
  • Benchmarked needs against industry key performance indicators, statutory and regulatory requirements, and leading practices
  • Established Organizational quality metrics program to focus on measuring and tracking key performance indicators (KPIs) aligned to business.

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130 Key Performance Indicators Jobs

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26. CRM
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average Demand
Here's how CRM is used in Senior Manager jobs:
  • Created outbound email marketing program campaigns, including technical implementation and integration with CRM, creative asset development and overall logistics.
  • Pioneered Baxter's first Customer and Technical Service CRM solution for Medication delivery pump servicing business.
  • Designed and implemented numerous application enhancements for SAP GTS, SAP CRM, Oracle, engineering databases, and other applications.
  • Deliver data archiving and content management solution for SAP CRM, reducing system operating costs and improving system performance.
  • Increased team's productivity by 90 hours per month through implementing global CRM solutions and driving efficiency gains.
  • Develop CRM strategies within email, direct mail, and branch channels to increase share of wallet.
  • Created a tool to support sales of Customer Relationship Management (CRM) provider projects.
  • Led the development of CRM mini-sites using PHP/RSS/Web Service to facilitate quality Lead-gen.
  • Coordinated competitive marketing activities across major business units (CRM and HCM).
  • Executed over 50 CRM related projects in support of Direct Distribution initiatives.
  • Led multiple proposal efforts and strategy development for the CRM group.
  • Boosted center efficiency by 30% through implementing automated CRM.
  • Managed 3 BA s and a CRM Solution s Architect.
  • Led teams that supported development and provided metrics for company's Siebel CRM application.
  • Led a team of SMEs to develop a three year CRM transformation strategy.
  • Develop sales and product tracking systems through Salesforce CRM tool.
  • Led geo roadshow for our CRM (called ACE - Advanced Collaboration Environment) for IJKK, PRC & APAC.
  • Created a reseller program with Compaq to deliver pre-installed CRM solutions to the small-to-medium business (SMB) marketplace.
  • Evaluated and benchmarked sales enablement tools, including CRM.
  • Maintained SAP proprietary protocols - tRFC, qRFC, CIF, BAPI of later CRM Middleware.

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549 CRM Jobs

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27. Due Diligence
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average Demand
Here's how Due Diligence is used in Senior Manager jobs:
  • Developed due diligence request and checklist for benefit plan transactions related to acquisitions and successfully managed 14 acquisitions and 1 divestiture.
  • Supervised international due diligence assignments, asset identification and recovery and FCPA investigations in locations throughout the world.
  • Performed strategic and financial due diligence; developed detailed financial models for evaluation of strategic alternatives.
  • Conducted due diligence and business negotiations.
  • Partnered with client s head of HR and head of communications to process due diligence and readiness for a possible acquisition.
  • Performed due diligence for mergers and acquisitions and was an active member of post-acquisition transition teams.
  • Performed research, conducted valuations, carried out due diligence and presented opportunity to senior management.
  • Assisted clients with acquisitions, due diligence, generally accepted accounting principles and SEC compliance.
  • Provided strategic API and KSM sourcing and technical due diligence, covering companies worldwide.
  • Performed due diligence for Nike Retail selection of SAP Retail or Oracle Retail.
  • Provided legal guidance on strategic alliance, divestiture strategies and due diligence.
  • Provided financial & tax due diligence regarding M&A transactions.
  • Led the due diligence for acquisition of an aviation leasing company.
  • Performed due diligence work on companies for prospective acquisition.
  • Performed IT due diligence M&A activities.
  • Assisted clients with acquisition due diligence.
  • Supported due diligence activates resulting in acquisition of European company situated across 12 European Additional countries.
  • Conducted due diligence for major corporate healthcare acquisitions.
  • Led teams: process Improvement, Software Selection, project managment and due diligence.
  • Project Management & Due Diligence Skillsets:.

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295 Due Diligence Jobs

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28. SOX
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average Demand
Here's how SOX is used in Senior Manager jobs:
  • IT-integrated audits included international reporting, SOX compliance, revenue recognition, SAP implementation, executive compensation and collections.
  • Managed SOX and audit engagements for diversified clients including Manufacturing, Financial Services, and software development companies.
  • Led efforts to develop robust corporate capitalization policies and address SOX 404 remediation requirements.
  • Developed audit plan and managed testing against plan, certifying SOX compliance for two years (Sections 404 and 302).
  • Manage and lead SOX (Sarbanes-Oxley) controls, Worked closely with Finance team to identify and implement key SOX controls.
  • Presented SOX status and results throughout the year to executive and senior management as well as the Corporate ICA team.
  • Managed compliance to SOX on FAS 52, NETWORK accounting, COST PLUS and the overall internal financial process.
  • Managed compliance to the Health Insurance Portability & Accountability Act (HIPAA) and Sarbanes-Oxley (SOX) regulations.
  • Developed curriculum and delivered training to internal audit staff to ensure efficient execution of audit plan, SOX.
  • Lead completion of regulatory compliance projects for data warehouse, including FR Y-14, SOX, and CFBP.
  • Build an internal audit function and gain business alignment to adopt COSO framework and ensure SOX compliance.
  • Developed security solutions to address regulatory requirements (i.e., GLBA, HIPAA, SOX).
  • Collaborated as stakeholder in provisions for BASEL, CCAR/stress test, ALLL, & SOX controls.
  • Lead and managed SOX planning and testing in a direct assist capacity for external auditors.
  • Developed and Implemented strategic plan to achieve Sarbanes-Oxley (SOX) compliance using COSO Framework.
  • Ensured Compliance with PCI and SOX regulations and completed annual audits.
  • Implemented new reporting and processes to improve SOX compliance.
  • Assisted external auditors related to SOX controls.
  • Handled the compliance needs - SOX, Export control etc.
  • Facilitate SOX testing with Cognizant application teams in collaboration with Warner Bros. Financial Compliance and EY Application and Customer Support:.

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164 SOX Jobs

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29. Performance Reviews
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average Demand
Here's how Performance Reviews is used in Senior Manager jobs:
  • Provided staff coaching and feedback on ways to improve individual and organizational performance and prepared annual employee performance reviews.
  • Conducted performance reviews for all Customer Service Representatives to reduce resolution time and improve customer satisfaction rates.
  • Conduct staff performance reviews, provided constructive feedback, and developed/positioned talented professionals for company advancement opportunities.
  • Conducted performance reviews and trained associates to improve performance and productivity.
  • Completed annual performance reviews on supervisors and managers.
  • Managed resources through bi-annual performance reviews, counseled on career development, role identification, and when necessary, performance issues.
  • Develop staff, complete performance reviews and development plans for all staff along with coaching/counseling on a continual basis.
  • Perform A, B&C quarterly reviews and yearly performance reviews for all Account Management staff.
  • Manage project staffing, budget development and maintenance, billing/invoicing, forecasting, and performance reviews.
  • Write and deliver disciplinary warnings, and performance reviews of team members, and leadership team.
  • Managed staff 80 including hiring, training and development and performing performance reviews.
  • Delivered performance reviews, coached and mentored personnel to set career goals.
  • Hired, trained and conducted performance reviews with the management team.
  • Define career goals, manage performance reviews, recruiting, etc.
  • Complete performance reviews and provide constructive, actionable feedback.
  • Conduct performance reviews for up to 15 engineers.
  • Created and delivered employee performance reviews.
  • Deliver 40-50 performance reviews annually.
  • Evaluated project team member performance, provide mentorship, perform annual performance reviews and prepare development plans.
  • Conduct performance reviews and set yearly ob- jectives and goals for the Contracts department.

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96 Performance Reviews Jobs

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30. PMO
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low Demand
Here's how PMO is used in Senior Manager jobs:
  • Included implementation of a Program Management Office (PMO) and a subsequent knowledge management role within Ernst & Young.
  • Created and maintained the EPMO Utilization and Allocation report which included a forecast of projects in the queue awaiting approval.
  • Provide site updates on project progress to the US Gov PMO, with focus on removing bottlenecks to project success.
  • Created and maintained the EPMO status report which was sent out to Executive Management on a weekly basis.
  • Led methodology focus group, which was responsible for creating standard project templates and PMO governance and procedures.
  • Led and directed the establishment of enterprise program management offices (PMO) with Federal financial services clients.
  • Managed the PMO for the Momentum financial system implementation at the Federal Communications Commission (FCC).
  • Led the PMO to deliver an average of $17 million in yearly revenue across 35 projects.
  • Guided team through establishment of repeatable, metrics bases estimation and costing model for newly established PMO.
  • Reorganized global PMO for an international client to meet the needs of the business more effectively.
  • Nominated by peers for transition from Application Management to PMO, representing Cognizant at Warner Bros..
  • Developed (with two others) the PMO PM Team Room for PM sharing / collaborating.
  • Led PMO team to develop Global Implementation methodology and QA Gating process.
  • Project Management Operations (PMO), strategic business plan development.
  • Provide guidance to establish the Project Management Office (PMO).
  • Developed and manage the SOX Project Management Office (PMO).
  • Developed PMO framework, tools, and methodology for managing programs.
  • Served as PMO Lead managing large-scale global implementation projects.
  • Created the EPMO Employee Referral program.
  • Defined and implemented PMO process and tools, including JIRA, Microsoft Project Server, Planview and Microsoft SharePoint.

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201 PMO Jobs

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31. ROI
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low Demand
Here's how ROI is used in Senior Manager jobs:
  • Analyzed and recommend specific industry and geographic targeting strategies to maximize ROI to business.
  • Implemented a new staffing model to improve work processes and procedures and achieve better ROI during time off the phone.
  • Implemented ROI-driven strategies for customers, helping bridge the communication gap between marketing, sales, and the C-suite.
  • Delivered ROI increase >7%, accuracy of 98.5%, by enhancing life-of-loan process calibrations.
  • Installed superior lien monitoring process models, producing ROI savings =$2+ million annually.
  • Earned two awards for valor and a Purple Heart for heroic actions in austere environments
  • Developed program strategy, pipeline planning, ROI analysis, and Go-To-Market plan.
  • Implemented SAP SNC Online PO Collaboration, achieving positive ROI in Year 1.
  • Reported on success of program through balanced scorecard and ROI metrics framework.
  • Own and monitor MDF activity and ROI with distributors and partners.
  • Helped clients with IT financial management and ROI decisions.
  • Initiated ROI improvements =37% & efficacy =92%.
  • Developed asset evaluation / ROI model for partners.
  • Maximize ROI on a nine-figure marketing budget.
  • Realized ROI improvements =17%.
  • Selected by Deloitte Consulting leadership to help drive creation of global Centers of Excellence for Program Leadership in London and Detroit.
  • Leveraged tools and analytics to drive inventory discussion with cross functional partners in order to decisions that would improve ROI.
  • Key Accounts: Tyco International, Polaroid, IPG.
  • Designed the KPI tile view and social features of PUSH BI for iOS, Android, and Windows 8.
  • Co-chaired 9 month, 200 person, $1.5 million, 10 cluster, urban planning process in Detroit.

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33 ROI Jobs

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32. RFP
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low Demand
Here's how RFP is used in Senior Manager jobs:
  • Supported merchandising and procurement participation in on-line RFP processes.
  • Instituted a travel management solution for individual and group travel through extensive research, comprehensive RFP and a vigorous selection process.
  • Managed RFP and RFI processes for SEIM, GRC, two-factor authentication, penetration testing, and network segmentation projects.
  • Handled GPS RFP and sourcing of supplier to integrate into long-term company requirement of dynamic routing for customer orders.
  • Lead RFP responses for North Pacific region up to $50 million, cross sells and up sells.
  • Managed the knowledge base for RFP responses by meeting with department managers to refresh content.
  • Completed all projects electronically for RFP, BIDS, and Reviews within fully automated RIMS.
  • Led RFP and proposal creation teams responsible for over $7 million in sales.
  • Prepared requests for proposals (RFP) for new business opportunities.
  • Authored winning request for proposal (RFP) responses.
  • Directed RFP proposal responses, pricing and schedules.
  • Developed RFP vendor process in compliance with Sarbanes-Oxley.
  • Lead RFP responses for North Pacific region.
  • Managed (6) Bid Support Specialists to meet deadlines for RFPs submitted by the sales department.
  • Write and manage proposals, RFPs and change requests with vendors.
  • Author and publish appraisal RFPs and manage bids/award process.
  • Practice Growth & Development Led formal and informal sales / RFP teams for Deloitte.
  • Responded to RFPs and RFIs.
  • Review SOWs, RFPs, contracts and drafted FMVs to validate pricing ranges, services and business needs.
  • Contributed to the IT project portfolio by delivering RFPs and reviewing budgets.

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60 RFP Jobs

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33. Internal Controls
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low Demand
Here's how Internal Controls is used in Senior Manager jobs:
  • Review documentation submitted for Army-Wide testing to measure the effectiveness of key internal controls and balances by reviewing key supporting documentation.
  • Manage monthly consolidation and reporting, oversee compliance with internal controls over financial reporting and administer consolidation software and reporting.
  • Led the delivery of numerous Risk Management and Performance Improvement engagements evaluating the design and operating effectiveness of internal controls.
  • Enhanced shareholder value by developing recommendations to improve internal controls and financial reporting consistent with firm and professional standards.
  • Documented, analyzed and evaluated systems of internal controls to improve management systems.
  • Developed efficient risk-based audit strategies for Internal Controls over Finance Reporting.
  • Evaluated and documented accounting systems and related internal controls.
  • Worked with Internal Controls, IT, Internal Audit and Business teams to identify and analyze business and technical requirements.
  • Identified and documented internal controls and deficiencies within the guidelines set forth by the Sarbanes-Oxley Act and the PCAOB.
  • Led initiative to improve internal controls, financial transparency, audit trails and accuracy of financial reporting.
  • Assessed internal controls, policies and critical processes; identified risk areas to mitigate loss of revenue.
  • Worked closely with IT personnel to enhance ERP system functionality, reporting, and internal controls.
  • Directed team of 4 in the evaluation and testing of internal controls in 14 functional areas.
  • Developed and implemented Credit & Collections policies and procedures, including SOX policies and internal controls.
  • Updated and merged global internal controls due to a significant acquisition in 2014 and COSO 2013.
  • Led the initial Sarbanes-Oxley internal controls scoping, as the regulations were new at the time.
  • Created and executed test plans to verify the appropriateness and effectiveness of the internal controls.
  • Improved management information systems, reporting systems, and internal controls.
  • Experience in developing and maintaining SOX and internal controls.
  • Performed a leading role for SOX and other internal controls reviews for the Costa Mesa, San Diego and Seattle offices.

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177 Internal Controls Jobs

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34. Real Estate
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low Demand
Here's how Real Estate is used in Senior Manager jobs:
  • Review membership applications by real estate firms and appraisal offices to ensure eligibility and approve for processing.
  • Manage audits and perform due diligence for real estate, mortgage, manufacturing, financial services and not for profit clients.
  • Negotiate and complete commercial real estate lease transactions that mitigate risk, provide financial analysis, outline and summarize market studies.
  • Coordinate the overall real estate process by working with Development, Construction, Legal, Store Operations and Finance.
  • Enacted workplace strategy initiative, in which new standards have helped achieved 30% reduction of real estate footprint.
  • Review of percentage of completion, cost and other revenue recognition methods for manufacturing and real estate construction clients.
  • Execute real estate strategy, including market analysis and strategic placement of new stores for three company concepts.
  • Serve as HR Relationship Manager to Corporate Real Estate, Compliance and Human Resource department for 2 years.
  • Managed up to 13-member accounting team, overseeing accounting for rental fleet, real estate projects and leases.
  • Developed real estate decision models to evaluate 'lease Vs buy' decisions and design optimum lease structures.
  • Completed a study for the Orlando Real Estate Board for process improvement across the entire program.
  • Execute real estate transactions, including planning, negotiating, and managing master and local brokers.
  • Lead, plan, and participate in Real Estate Committee site visits for approval.
  • Serviced clients in various industries including - consumer products, real estate and retailer.
  • Conduct annual audits to ensure real estate firms are compliant with MLS participation requirements.
  • Contributed to over 1.5 million square feet in real estate transactions.
  • Facilitated Community Open Houses for Real Estate Agents.
  • Re-engineered existing real estate process to improve efficiencies, relationships and stakeholder satisfaction worldwide.
  • Selected accomplishments: Recognized for outstanding achievement, receiving the highest customer satisfaction rating within real estate and facilities for 2005.
  • Reengineered a real estate process timeline which diminished lease holdover situations and enhanced success of met deadlines.

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1,004 Real Estate Jobs

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35. R
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low Demand
Here's how R is used in Senior Manager jobs:
  • Reviewed policies and plans to improve on existing standards; analyzed effectiveness of modifications made.
  • Created a client-centered design lab for user-based evaluation.
  • Established visible milestones and reduced delivery time.
  • Led, supervised, mentored 96 military/7 civilians in 9 elements spread out in 8 buildings over a 4-mile radius.
  • Developed vendor alliances and custom solution sets for transforming the clinical trials process to take advantage of the Internet.
  • Initiated and programmed automatic Non Conforming Material Report (NCMR) notification system that cut resolution time in half.
  • Reduced credit losses by $6.7 M in the 180-day Master Card and Visa delinquency department.
  • Initiated SE Approval Request System (SEARS) that reduced approval and administrative time.
  • Set rigorous project management deliveries to save several million dollars in project costs.
  • Evaluated 3GL, object-oriented, table-driven, expert systems, and neural networks.
  • Moved the organization from product selling to solution selling.
  • Identified key verticals and mapped solutions for them.
  • Led a group of 7 Mechanical Supplier Engineers.
  • Led team to build product migration tools e.g.
  • Led to major new account acquisitions.
  • Led to 1.5 million dollar business for red hat and savings of over 4 million dollars for the end customer.
  • Created SI partner engagement model for open shift.
  • Helped securing 1 Million dollar net new business.
  • Assisted Amgen in defining their eClinical initiatives and planning the implementation of those initiatives.
  • Led Solution architecture focused on (Pre-Sales to Post Sales) for Redhat's Pre-Sales Middleware Organization.

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36. QA
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low Demand
Here's how QA is used in Senior Manager jobs:
  • Formulated domestic and international regulatory strategy for Research and Development, Marketing, QA/QC and Clinical Research Departments.
  • Manage communications during QA process and address all solution requirements.
  • Manage a global QA team of 17+ members over two major verticals - Research, Sales and Trading and Corporate.
  • Created project plan for tracking and ensuring QA team stayed on task and on target for delivery of SOW items.
  • Streamlined existing QA programs to be more efficient and significantly reduce lost man hours while keeping detailed historical records.
  • Created Data model for QA ABC database to track, audit and verify accurate client data Conversions.
  • Worked closely with QA, Product Management, Customer Support, IDD, Pre-Sales and Sales teams.
  • Provided Tier-3 support and bug resolution assistance to QA, IT Operations and the Help Desk.
  • Direct responsibility for 4 project managers overseeing 60+ development, QA and product resources.
  • Created the testing manuals for QA team and templates for report and cube validations.
  • Participated in the Leadership Team providing views and insights into the GCQA auditing process.
  • Collaborated with Hardware QA and Software QA departments to ensure the highest product quality.
  • Managed QA, Project Management, and Business Teams to deliver significant results.
  • Lead meetings with product vendor- submitted/tracked Enhancement Requests and supervised QA team.
  • Created Policies and procedures for implementing QA items for the ABC database.
  • Perform quality inspections review of all NQA 1 level jobs.
  • Introduced cross-training of QA engineers.
  • Led a cross-functional team of developers, QAs and Business Intelligence designers to develop features and fix product defects.
  • Key Accomplishments Passed both accreditation audits for NCQA & URAC.
  • Managed QA activities and deliverables across function teams.

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68 QA Jobs

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37. Annual Budget
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low Demand
Here's how Annual Budget is used in Senior Manager jobs:
  • Achieved financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
  • Develop and manage annual budgets for information technology projects.
  • Trained staff (725 Soldiers) on United States Forces-Iraq financial procurement process and managed a $1.4 million annual budget.
  • Researched use of respective contracts and prepared reports for executive staff, including participating in the preparation of the annual budget.
  • Maintained $500k annual budget and supervised a project associate, under/graduate interns, technical assistance providers and several contractors.
  • Directed staff of 15 with annual budget of $1.8M with a focus on improving processes and ensuring compliance.
  • Reconciled strict budget goals with meeting customers' dynamic shipping needs (annual budget of $27M).
  • Directed five cost centers, with annual budget of $10,700,000 and annual capital budget averaging $2,500,000.
  • Led the annual budget process, forecasting, headcount analysis, financial modeling and management reporting for AGS.
  • Managed an annual budget of $1 Million also oversee transaction under the Government Purchase Card program.
  • Developed/managed annual budgets; and, managed project teams, training, agencies, and consultants.
  • Develop the annual budget and oversee expenses throughout the year to manage to budget.
  • Directed a team of eight consultants with an annual budget of $2.5M.
  • Experience managing financial records and an annual budget of up to $300,000.
  • Oversee up to 9 direct reports and $1.5M annual budget.
  • Direct and organize business through a $13 million annual budget.
  • Managed SR direct reports and the dept's annual budget.
  • Key Contributions Directed a geographically dispersed group of Information Technology professionals with annual budget of $70 Million.
  • Worked in conjunction with Officers and VP' to drive strategic planning and annual budgeting process.
  • Managed the oversight and guidance of project financials in excess of $55M annual budget.

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64 Annual Budget Jobs

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38. Sigma
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low Demand
Here's how Sigma is used in Senior Manager jobs:
  • Designed and implemented process improvement projects to increase efficiency while maintaining quality utilizing Theory of Constraints and Lean Six Sigma principles.
  • Participated and executed Six Sigma initiatives to better serve clients and streamline internal operations.
  • Reviewed organizational processes and applied Six Sigma tools to implement positive and useful change.
  • Acquired ShawCor Management System Champion certification based on Lean Sigma.
  • Conceptualized and lead the management team through change and transition efforts along with Six Sigma approach to identifying key business indicators.
  • Utilized Six Sigma methodology to drive requirements standardization and compliance from 25% to 85% in 5 months.
  • Developed Lean Six Sigma Champion, Green and Black Belt training curriculum for external clients and internal associates.
  • Directed global customer service and provided leadership related to Lean, IT and Six Sigma projects.
  • Provided Lean Six Sigma Green, Black, and familiarization training to 30 company associates.
  • Reduce overall cost by implementing Lean and Six Sigma on Cost Reduction Team.
  • Led Six Sigma team to reduce exceptions 50% in three months.
  • Developed and managed the company's internal Lean Six Sigma Certification Program.
  • Use Lean Six Sigma for special project.
  • Completed Lean Six Sigma quality training.
  • Completed Six Sigma Green Belt training.
  • Implemented Six Sigma Methodology - DMAIC to perform Root Cause Analysis to drive Process, System & People efficiences.
  • Conducted requirements Six Sigma, Lean and TQM for process reengineering and project guidance.
  • Developed a Green IT program for a client using Six Sigma/Lean processes.
  • Change management and Governance MOS,Six Sigma and ITIL.
  • Initial effort was intended to offload expense of iSIGMA startup.

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231 Sigma Jobs

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39. Business Requirements
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low Demand
Here's how Business Requirements is used in Senior Manager jobs:
  • Managed product performance metrics to ensure products are functioning according to business requirements, including issues identification and resolution.
  • Ensured business requirements and process designs were effectively and accurately translated into detailed design documents and testing specifications.
  • Conducted interviews and whiteboard sessions with key stakeholders to understand and document business requirements and reporting requirements.
  • Created initial business requirements and acceptance criteria for data translation/mapping tool functionality including facility mastering.
  • Developed business requirements for an oversight solution to flag asset movement patterns and anomalies.
  • Hired as Implementation Engineer to develop and articulate business requirements into technical requirements.
  • Translate business requirements into preliminary specifications and effectively communicate to development team.
  • Gathered the business requirements and transferred them as detailed requirements document.
  • Documented Business Requirements and Detailed System Specifications including simulations and prototypes.
  • Documented business requirements and performed tests for various testing phases.
  • Developed business requirements for a user access certification application.
  • Gathered business requirements from users.
  • Worked with business owners to create business requirements and interact with IT team to design and implement the requirements.
  • Defined and tested business requirements based on the needs of the consumer card business unit to support CCIB.
  • Worked as business analysts configuring the system based on business requirements, training and converting data.
  • Encoded abstract business requirements into flow charts and decision trees for software developers.
  • Identified business requirements, scripted, tested and implemented new product offering.
  • Gathered the Business requirements and identified the scope of the project.
  • Performed software package searches that matched the client's business requirements.
  • Implemented an on-line allocation parameter report to guide allocators on buyers business requirements.

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714 Business Requirements Jobs

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40. SQL
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low Demand
Here's how SQL is used in Senior Manager jobs:
  • Designed various senior management reports using SQL to provide detailed trending analysis.
  • Work on creating new processes and updating old processes in SQL server (TSQL, SSIS) based on client needs.
  • Provided DBA expertise on the trade-offs between ORACLE 10g and SQL Server 2003 and the benefits of migrating to ORACLE.
  • Centralized provision data from several Excel base worksheets to one SQL database, decreasing risk and increasing audit trail ability.
  • Create utilization reports with SQL tools like Showcase Query to determine where to focus efforts and marketing.
  • Develop SQL scripts to extract complex data as necessary when not supported directly by BI tools.
  • Helped developed numerous ETL and PL/SQL packages that automate interfacing orders from EDI system into Oracle.
  • Have experience with the Oracle and MS SQL Server database management systems.
  • Hired and trained all new SSRS/SQL developers.
  • Utilized SQL, Access, Excel and SAS.
  • Developed analytical solution with OLAP service using MSSQL Analysis Services.
  • Created and delivered solution/SQL tuning trainings.
  • Developed an internal budgeting and contract management web application utilizing Python, Django, Apache, MySQL, and Git.
  • Led the team that set standards and guidelines for Informatica and Oracle PL/SQL and implemented a code review process.
  • Developed custom SQL add-ons designed to give users the capability to manage inventory and process payments more efficiently.
  • Perform data management; fulfill adhoc data request, and data analysis within Oracle using PL SQL.
  • Worked extensively in both the management and production of data through SQL Management Studio and Business Objects.
  • Generated reports for standard reports, ad-hoc reports using SQL.
  • Developed MDX and SQL queries for adhoc report requests.
  • Maintain and develop Microsoft SQL databases Manage VMWARE V-Sphere Create documentation and peer review for LLD's

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548 SQL Jobs

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41. Information Technology
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low Demand
Here's how Information Technology is used in Senior Manager jobs:
  • Project team generated 16-21% productivity improvements and 14-17% revenue enhancement through re-engineered value chain activities and enabling information technology.
  • Develop relationships with finance, information technology, and operations management to proactively identify areas of risk and continuous improvement opportunities.
  • Review and assess business and information technology processes, develop recommendations for improvement and bottom-line impact for global insurance company.
  • Led team of information technology professionals, organized work functions, identified training and development needs.
  • Performed an information technology and security assessment of a large life insurance firm.
  • Schedule and facilitate meetings related to information technology projects.
  • Leveraged corporate synergies to improve customer information technology performance.
  • Program Manager for company Information Technology certification.
  • Managed the Association's Information Technology Department.
  • Advised a real estate development firm on the viability of investment to create an information technology park in Jordan.
  • Approved/reviewed all Information Technology Controls identified through the audit process or as part of testing of application controls.
  • Work closely with Information Technology system analysts to install network systems to collect data from remote sites.
  • Work closely with the Information Technology department to ensure proper collection, transformation and integrity of data.
  • Project Manager, Northrop Grumman Information Technology, McLean VA Commissioned Officer, United States Navy
  • Determined information technology and communication system requirements Facilitated video teleconferences.
  • Subject matter expert for Office of the Director of National Security Analytical Transformation, information sharing and information technology audit solutions.
  • Provided process overview and implementation of governance process within the Project Management Office for the Information Technology Department of Avaya.
  • Managed 135 employees performing work in several information technology related fields.
  • General Information Technology Controls (GITCs) risk assessment and testing.
  • Contributed as a key member of the healthcare information technology practice of the New York Region healthcare consulting office.

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1,070 Information Technology Jobs

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42. Technical Support
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low Demand
Here's how Technical Support is used in Senior Manager jobs:
  • Monitored warranty and non-warranty technical support issues and provided training to users on software applications, to include Microsoft Office applications.
  • Provide comprehensive project management and technical support, including performance analysis, troubleshooting, and strategic upgrades.
  • Led software, systems, and infrastructure-improvement initiatives and provided user/technical support on complex trading platforms.
  • Provided technical support for computers at all locations and management of software applications.
  • Provide technical support for external customers and internal professional staff.
  • Reduced operation costs by $650k annually by relocating two processes and technical support to lower-cost regions in Mexico and China.
  • Directed 24/7 technical support contact center and strategic account service team with 40 associates that assisted 800 contacts daily.
  • Developed and led a team of systems and help desk professionals delivering excellent technical support and outstanding customer service.
  • Directed a team of 16 providing technical support in a 24/7 technical command center for the 4th quarter implementation.
  • Guided the talent that provides technical support and training, while working in partnership with the business team.
  • Provided management and technical support for the relocation and subsequent operation of the EPA Region 5 Records Center.
  • Provided technical support and direction to 6 direct reports and 31 professionals to achieve department and company goals
  • Managed delivery of technical support services for Dendrite's largest customer, Pfizer, Inc.
  • Provided Technical Support to GCG Customers by interlocking with MTS L2 team and LBS team.
  • Promoted to Senior Manager/Director of Global Technical Support Center (GTSC).
  • Developed and delivered Wireless Data courses to all new Technical Support hires.
  • Managed 4 business analysts and 5 technical support personnel.
  • Lead technical support for SUN software packages.
  • Assisted establishing Technical support organization located in London, Hong Kong, and Dallas.
  • Worked as Assistant to Technical Director by providing technical support and advisor on maintenance.

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143 Technical Support Jobs

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43. Staff Members
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low Demand
Here's how Staff Members is used in Senior Manager jobs:
  • Trained and supervised approximately 40 staff members.
  • Managed business units handling 1.6 million packages annually with a team of 12 staff members and 50 contingent and non-contingent members.
  • Mentor junior staff members through career counseling and teach technical and soft skills such as prioritization, and quality assurance.
  • Managed 14 staff members to define elements of the delivery structure and processes for global demand and resource management.
  • Coached and mentored nearly 100 staff members by offering constructive feedback and taking interest in their long-term career growth.
  • Managed and supervised over 50 local and foreign staff members; located at four different Oil field offices.
  • Create production time lines, schedules, budgets, hire staff members, crews, contractors and talent.
  • Manage scheduling for over 60 staff members, supervise, train, and implement protocol when needed.
  • Support the Personnel Security Staff with the adjudication and investigation of staff members via HSPD-12 operations.
  • Supervised 3 staff members for for-profit educational institution with annual revenue of $360M.
  • Provide adequate training and advice for staff members to maximize the performance level.
  • Manage 3 Managers, 10 staff members and 35 additional employees.
  • Supervised and trained 4 junior CPA-attorney staff members as benefit consultants.
  • Sourced, interviewed and hired over 60 staff members.
  • Supervised work of junior staff members, identified objectives and KPIs, drafted tagging requirements and tracking parameters for OLM campaigns.
  • Served as a consulting Director of Research and Development with oversight of 60 staff members for a startup internet banking firm.
  • Supervised, trained, and developed staff members and improved their analytical skills and technical knowledge.
  • Coached and mentored staff members by taking an interest in their growth.
  • Created and managed APICs CPIM and CSCP certification programs, enabling the certification of 200+ staff members.
  • Managed a team of eight full time staff members and six part time.

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134 Staff Members Jobs

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44. Business Partners
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low Demand
Here's how Business Partners is used in Senior Manager jobs:
  • Developed partnerships and work collaboratively with business partners across the organization to understand the training needs and performance gaps.
  • Assumed responsibility in determining new business partnerships, negotiating contracts, as well as cultivating existing relationships.
  • Consulted with RBC business partners, manufacturers and raw material suppliers regarding product and ingredient specifications.
  • Provided Portfolio Management support and guidance to Management Staff in compilation and presentation to Business Partners.
  • Developed, implemented, and administered Corporate Distance Learning Program for all business partners.
  • Assessed and provided detailed strategic reporting to senior leadership and cross functional business partners.
  • Collaborated with internal and external business partners to improve processes and minimize risk.
  • Overhauled communication and strengthened business partnerships between back office leaders and sales managers.
  • Represented Macy s Private Brand at CES 2016, maintaining existing B2B relationships and establishing emerging business partnerships.
  • Assisted business partners in defining metrics to measure the return on investment for TIAA's many web-sites.
  • Work with 8 different Business Partners and 55 drivers to ensure a successful Operation.
  • Negotiated and built relationships with new and existing business partners and content providers.
  • Build close working relationships with technical teams, business partners for successful implementation.
  • Provided direction and team leadership to 100+ global business partners.
  • Manage six business partners and nine Statements of Work.
  • Manage global team and collaborate with global business partners.
  • Consult and advise internal business partners and leadership on technology roadmaps, solution options, change management and best-practice opportunities.
  • Created marketing briefs and application whitepapers for corporate employees and business partners.
  • Develop a strategic roadmap and vision for IT systems and data architecture by closely collaborating with IT and Business Partners.
  • Developed business-driven IT strategy roadmap with business partners and strategic vendor (Oracle) management.

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711 Business Partners Jobs

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45. Kpis
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low Demand
Here's how Kpis is used in Senior Manager jobs:
  • Manage performance using KPIs, streamlining processes and enhancing systems to ensure accountability for achieving business results.
  • Developed KPIs and business metrics for tracking efficiency and improving business processes.
  • Develop operational and financial metrics/KPIs for corporate and site transportation.
  • Reduced wasteful spend by 33% resulting in cost savings of $650K while increasing training quality KPIs by 17%.
  • Created, monitored, and distributed KPIs as it pertains to geographic, vertical, degree, and program strategies.
  • Formulated, implemented and communicated key business metrics for reporting on progress against key goals, milestones and KPIs.
  • Drafted the governance model, service level agreements (SLA), pricing model, and KPIs.
  • Redesign the daily data report forms/process and set up operation KPIs for operation monitor and performance management.
  • Develop and analyze data and trends against KPIs and ROI for strategic partners and bidding products.
  • Tracked team financial, and KPIs in relation to the plan and published progress reports.
  • Developed Key Performance Indicator metrics (KPIs) to monitor effectiveness.
  • Established and reported on internal fleet KPIs to help manage costs.
  • Collaborated with stakeholders and boundary partners to identify the KPIs.
  • Succeeded by establishing goals and tracking KPIs.
  • Reduced backorders, implemented plant scheduling rules that improved reliability of supply and other KPIs
  • Defined KPIs for sales operations and sales force performance, and managed monitoring and reporting to key stakeholders.
  • Managed paid initiatives from start to finish with attention to KPIs, budget and client satisfaction.
  • Tracked team financials, KPIs and published progress reports.
  • Analyzed global divisions, developed global KRIs, KPIs, KCTs, reported dashboards to client/DOJ.
  • Analyzed and wrote post-mortem reports on campaign performance, hindsights and learnings using KPIs and collected data.

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55 Kpis Jobs

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46. Revenue Growth
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low Demand
Here's how Revenue Growth is used in Senior Manager jobs:
  • Drive product/segment revenue growth/profitability while ensuring regulatory/legal compliance.
  • Collaborated with key revenue-generating departments on budgeting and cost controls to maximize revenue growth.
  • Develop Coalesce disparate organizational elements which enhanced productivity and drove profitable revenue growth.
  • Developed advertising strategies to achieve constant revenue growth.
  • Supported annual revenue growth of the company from $600 Million to $3.9 Billion, with minimal bad debt losses.
  • Delivered WW retail merchandising initiatives to optimize home page campaign performance achieving 36% (YOY) incremental revenue growth.
  • Created a yearly business plans for each partner that included revenue growth, GP and product sets for SUN/StorageTek products.
  • Identified global resources within the context of a strategy that supported a four year target for revenue growth and profitability.
  • Provided strategic thinking and insight in the development of strategies and tactics resulting in revenue growth ranging from 20-30%.
  • Developed proposal to enhance the operating model to help deliver greater value to members and drive revenue growth.
  • Designed affiliate marketing strategy and responsible for 2x revenue growth in FY04 and 9x revenue growth in FY03.
  • Lead and develop analysis methodologies to track, analyze, forecast and plan opportunities for revenue growth.
  • Delivered revenue growth of over 250%, and closed +$250M in revenue throughout FY05-FY13.
  • Contributed to revenue growth by working with Sales and Marketing teams to win new contracts.
  • Averaged 12.5% monthly revenue growth
  • Delivered revenue growth of 191%, and closed +$35M in revenue in FY15 and FY16.
  • Managed team of 12+ to drive 100% YOY US Online Direct revenue growth.
  • Provide strategic guidance around monetization of mobile-optimized digital platforms which are experiencing 100%+ YOY revenue growth.
  • Conducted "what if" scenarios using sales and product variables to determine revenue growth and profitability impact.
  • Selected for President s Club award for exemplary performance supporting sales and revenue growth

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89 Revenue Growth Jobs

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47. SLA
demand arrow
low Demand
Here's how SLA is used in Senior Manager jobs:
  • Developed and led public affairs, corporate and industry communications program for PCORI, a non-governmental institute created by federal legislation.
  • Established, implemented and tracked the control mechanisms established by the Sarbanes-Oxley legislation.
  • Defeated numerous state legislative proposals that would have negatively impacted the company.
  • Ensured compliance of compensation and benefits related legislation.
  • Presented and facilitated legislative briefings at annual conference.
  • Defined Service Level Agreement (SLA) roles and responsibilities with senior executives, which increased employee productivity and work quality.
  • Compile terminology and information to be used in translations, including technical terms such as those for automotive material.
  • Performed new installation of E28 arresting gear on NASA Wallops Island in support of the F/A-18 E/F testing program.
  • Managed all aspects of Operations Support, including SLA enforcement, Performance, Release, Problem and Incident management.
  • Prepared client's Annual Return filing with the Cayman Islands Monetary Authority.
  • Translate business needs into technical requirements and document them in detail.
  • Negotiated SLA and business services with internal clients.
  • Consolidated service implementation under ITIL and FCAPS methodologies and standardization of SLAs throughout the corporate environment.
  • Direct complex cross functional activities vital to accelerating the services business by maintain agreed SLAs for over 30,000 customers.
  • Redesigned Cognos TM1 to work with Microsoft AX General Ledger as well as new forecast model for currency translations.
  • Translate Converse's vision for onboarding into a clear, engaging and inspiring message.
  • Achieved 12% savings on $500M contract and agreement of strategic SLAs.
  • Introduced metrics, SLAs, KPI, and reporting.
  • Position Responsibilities: Managed workflow and productivity for department projects including marketing, education, certification and legislation.
  • Maintained MSP (Managed Service Provider) SLAs, KPIs and network processes to increase productivity.

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35 SLA Jobs

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48. FDA
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low Demand
Here's how FDA is used in Senior Manager jobs:
  • Developed a review/summary of FDA/EMA/global guidance documents submitted for company comments produced for distribution to upper management.
  • Implemented system for electronic FDA submissions and conversion of regulatory files to electronic archive.
  • Established communication and develop rapport with FDA to gain approvals, support product launches to meet business requirements.
  • Provide regulatory guidance and planning leading up to development, FDA submissions and post-approval changes.
  • Designed, implemented and validated databases for Phase II clinical studies according to FDA guidelines.
  • Developed direct-to-patient education program used as part of an FDA Rx-OTC switch submission.
  • Supported FDA audits by providing medical guidance on adverse events reported.
  • Influence new FDA and Global MOH Regulations in relation to Compounding.
  • Team leader for FDA corrective action plan for Materials department.
  • Assigned as principal investigator/contributing scientist for OECD/FDA GLP studies.
  • Interact with FDA, Office of Prescription Drug Promotion (OPDP).
  • Interacted and negotiated with FDA review officers in pre-clearing new promotional messages and/or reconciling problematic promotional materials.
  • Monitored FDA actions to create content for monthly internal publication utilized by upper management and R&D leadership team.
  • Installed RABs and new HEPA units on all filling lines that met compliance validation requirements per established FDA guidelines.
  • Filed first computerized NDA submitted by Hoffmann-LaRoche, Inc. FDA submission and approval for new sterile manufacturing facility.
  • Work closely with legal and quality to ensure compliance to SOPs, FDA and EPA regulations.
  • Provide foodservice according to FDA and local health services.
  • Participate in the management of FDA inspections at Amgen.
  • Attend FDA/industry meetings (e.g.
  • Conducted the training of the CROs, in the FDA Regulation for all case types and monitored the CROs workload.

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376 FDA Jobs

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49. New Clients
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low Demand
Here's how New Clients is used in Senior Manager jobs:
  • Complete intake assessments for new clients using a semi-structured clinical interview.
  • Developed strategic relationships with new clients.
  • Create online search marketing accounts with Google, Yahoo, MSN, and 2nd tier search engines for new clients.
  • Developed and delivered presentations to key decision makers of existing and new clients that review account trends and strategic plans.
  • Implement the on-boarding of new clients, securing execution of collateral, marketing, and overall SAM plans.
  • Assisted with sales pursuits for potential new clients as well as sell numerous extensions for existing projects.
  • Provided compliance software training and education for internal sales staff, as well as new clients nationwide.
  • Marketed services to new clients and partners to build book of business and enhance company revenue.
  • Created a networking group with other professionals that resulted in obtaining new clients.
  • Participated in long range forecasting, strategic planning and identification of new clients.
  • Created 3PL cost estimation template to analyze potential profitability of new clients.
  • Possessed a Hunter mentality daily to established new clients for assigned market.
  • Assist sales and services leadership in prospecting and developing new clients.
  • Created initial process for on-boarding new clients.
  • Conducted intake interviews for new clients.
  • Performed comprehensive psychosocial assessments of new clients.
  • Worked closely with colleagues to aid in creating strategies to develop leads and attract new clients to the firm.
  • Train and develop staff, Assist Managing Partner in preparing proposal and developing presentations for new clients.
  • Managed and successfully transitioned "go live" operations for new clients for call center operations in Canada.
  • Created "Welcome Package" for new clients and "Welcome Back Package" for resigning existing clients.

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115 New Clients Jobs

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50. Peoplesoft
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low Demand
Here's how Peoplesoft is used in Senior Manager jobs:
  • Project was subsequently featured in both Accenture and PeopleSoft marketing materials.
  • Experience with finance shared services deployment, and Activity Based Management using PeopleSoft and Oracle financial systems solutions.
  • Project management and installation of a full suite of PeopleSoft applications in a large teaching facility.
  • Advised PeopleSoft projects in the United Kingdom, Germany, Italy, Colombia and Venezuela.
  • Led team through the rapid implementation of PeopleSoft HRMS for a leading food distribution company.
  • Project lead, implementation of PeopleSoft Time & Labor and PeopleSoft Expense.
  • Assessed skills of consultants for certification in Accenture s PeopleSoft group.
  • Conducted quality reviews of PeopleSoft initiatives in the US and Canada.
  • Integrated PeopleSoft with OANDA foreign exchange to the get Daily Currencies.
  • Managed the day-to-day, Month/Quarter/Year end support of PeopleSoft Finance application.
  • Implemented Global financial and HR applications using PeopleSoft ERP suite.
  • Process owner, PeopleSoft Finance and HRMS.
  • Implemented PeopleSoft Finance modules - Expenses.
  • Managed a 12-month implementation of supply chain modules of PeopleSoft for a telecommunications distributor.
  • Managed multiple concurrent Oracle eBusiness Suite and PeopleSoft implementations.
  • Implemented the multi-currency in PeopleSoft Finance.
  • Managed a team of 6 individuals at an international advertising firm to implement PeopleSoft 8.8 Financials across its North American operations.
  • Led the project to upgrade and move 5000+ employees to PeopleSoft in a 12-month timeframe.
  • Participated in a large, one-year client ERP implementation using Peoplesoft.
  • Defined key controls that regulated PeopleSoft user access mitigating fiduciary risk in accordance with Sarbanes Oxley 404 standards.

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4 Peoplesoft Jobs

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20 Most Common Skills For A Senior Manager

Strategic Plan

10.9%

Financial Statements

10.8%

Business Development

9.1%

Ensure Compliance

8.9%

Procedures

7.9%

Project Management

7.9%

Customer Service

6.1%

Audit

4.8%

Portfolio

3.8%

Process Improvement

3.8%

Infrastructure

3.4%

Business Units

3.2%

Business Process

2.9%

Oversight

2.8%

Analytics

2.6%

Architecture

2.5%

HR

2.4%

Payroll

2.3%

Logistics

2.0%

Direct Reports

1.8%
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Typical Skill-Sets Required For A Senior Manager

Rank Skill
1 Strategic Plan 8.3%
2 Financial Statements 8.2%
3 Business Development 6.9%
4 Ensure Compliance 6.8%
5 Procedures 6.0%
6 Project Management 6.0%
7 Customer Service 4.6%
8 Audit 3.7%
9 Portfolio 2.9%
10 Process Improvement 2.9%
11 Infrastructure 2.6%
12 Business Units 2.4%
13 Business Process 2.2%
14 Oversight 2.2%
15 Analytics 2.0%
16 Architecture 1.9%
17 HR 1.8%
18 Payroll 1.7%
19 Logistics 1.5%
20 Direct Reports 1.4%
21 Healthcare 1.3%
22 Risk Management 1.3%
23 Cost Savings 1.1%
24 ERP 1.1%
25 Key Performance Indicators 1.0%
26 CRM 1.0%
27 Due Diligence 1.0%
28 SOX 1.0%
29 Performance Reviews 0.9%
30 PMO 0.9%
31 ROI 0.9%
32 RFP 0.9%
33 Internal Controls 0.8%
34 Real Estate 0.8%
35 R 0.8%
36 QA 0.8%
37 Annual Budget 0.7%
38 Sigma 0.7%
39 Business Requirements 0.7%
40 SQL 0.7%
41 Information Technology 0.7%
42 Technical Support 0.6%
43 Staff Members 0.6%
44 Business Partners 0.6%
45 Kpis 0.6%
46 Revenue Growth 0.5%
47 SLA 0.5%
48 FDA 0.5%
49 New Clients 0.5%
50 Peoplesoft 0.5%
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117,585 Senior Manager Jobs

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